CN108364421B - Commodity sales data processing apparatus, information processing apparatus, method, and system - Google Patents

Commodity sales data processing apparatus, information processing apparatus, method, and system Download PDF

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Publication number
CN108364421B
CN108364421B CN201810151888.7A CN201810151888A CN108364421B CN 108364421 B CN108364421 B CN 108364421B CN 201810151888 A CN201810151888 A CN 201810151888A CN 108364421 B CN108364421 B CN 108364421B
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China
Prior art keywords
processing apparatus
data processing
information processing
sales data
commodity
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CN201810151888.7A
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Chinese (zh)
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CN108364421A (en
Inventor
王黎东
宋庆伟
和爽
杨威
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Toshiba TEC Corp
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Toshiba TEC Corp
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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07GREGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00Cash registers
    • G07G1/01Details for indicating
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/20Point-of-sale [POS] network systems
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07GREGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00Cash registers
    • G07G1/12Cash registers electronically operated

Abstract

The invention discloses a commodity sales data processing device, an information processing device, a method and a system, wherein the commodity sales data processing device comprises: a first corresponding unit that connects the commodity sales data processing apparatus and an information processing apparatus, and causes a display screen of the information processing apparatus to display a commodity registration screen displayed on a display of the commodity sales data processing apparatus; a determination section that determines whether or not an operation from the information processing apparatus is permitted. According to the invention, no extra special equipment is required to be equipped in the shop, and the customer can simultaneously cancel the operation in the commodity input process by only operating the carried information processing device, no matter whether the commodity is input normally or specially, thereby improving the user experience.

Description

Commodity sales data processing apparatus, information processing apparatus, method, and system
Technical Field
The present invention relates to a commodity sales data processing apparatus, an information processing apparatus, a data processing method, and a commodity input confirmation system.
Background
In the existing commodity input confirmation system, the contents of the customer display are as follows:
1. when a product is input, basic information of the current product is displayed on a customer display (name, number, total price, total number, etc.) of the cash register, and as shown in fig. 1A, fig. 1A is a schematic view showing that the basic information of the current product is displayed on the customer display of the POS terminal in a conventional normal state.
2. In special service occasions, the customer display of the cash register can perform corresponding confirmation operation. Such as: for collecting water and electricity charges, as shown in fig. 1B, fig. 1B is a schematic diagram showing that the customer at the POS terminal can perform a corresponding confirmation operation in the case of the existing special service. After a customer presses OK on a customer display of the POS terminal, a shop assistant picture of the cash register prompts that the customer has finished the operation; however, in the customer operation process, only the confirmation operation is performed, and the cancellation operation cannot be performed, and the cancellation operation can be performed only by a clerk.
The prior art has the following defects:
first, the customer display of the POS terminal displays only basic information of the product currently in operation, and list information of all products is not visible.
Next, when the clerk inputs a normal product, the customer of the POS terminal apparently cannot perform the operation and cannot perform the cancel operation. Only when the customer performs the operation of the collecting service such as the water and electricity fee, the customer can perform the operation on the customer display of the cash register, but only the confirmation operation can be performed, and the cancellation operation cannot be performed.
Finally, the customer only sees the commodity information in the commodity input process and carries out partial operation, and subsequently cannot see the relevant information of the commodity and carry out operation.
Disclosure of Invention
In view of the above-described problems, it is an object of the present invention to provide a product sales data processing apparatus, an information processing apparatus, a data processing method, and a product input confirmation system that enable a customer to simultaneously perform a cancellation operation during product input regardless of normal product input or special product input by operating a portable information processing apparatus without providing additional dedicated equipment in a store.
To solve the above problem, a merchandise sales data processing apparatus according to a first aspect of the present invention includes: a first corresponding unit that connects the commodity sales data processing apparatus and an information processing apparatus, and causes a display screen of the information processing apparatus to display a commodity registration screen displayed on a display of the commodity sales data processing apparatus; a determination section that determines whether or not an operation from the information processing apparatus is permitted.
According to the above-described product sales data processing apparatus, the product sales data processing apparatus and the information processing apparatus are connected, the information processing apparatus is also caused to display the product registration screen, and the customer can operate the product on the mobile terminal, which is the information processing apparatus, which the customer holds, and the product sales data processing apparatus determines the operation based on the information processing apparatus.
In one possible implementation manner, in the article sales data processing apparatus, the method further includes: a first receiving section that receives a confirmation command and a cancel command based on the operation; and a first display unit configured to provide an approval key and a rejection key corresponding to the product to which the operation is directed on a product registration screen displayed on a display of the product sales data processing apparatus when the confirmation command or the cancel command is received, wherein the determination unit feeds back the command using the yes key or the rejection key.
In one possible implementation manner, in the article sales data processing apparatus, the method further includes: and a first transmission unit that transmits a feedback result based on the determination unit to the information processing apparatus.
According to the above-described product sales data processing apparatus, the authority of the customer at one end of the information processing apparatus is released, and the final confirmation authority is also assigned to the product sales data processing apparatus, and the clerk makes a final judgment, that is, whether or not the cancel operation of the customer is permitted.
A data processing method by a commodity sales data processing apparatus according to a second aspect of the present invention includes the steps of: connecting the commodity sales data processing apparatus with an information processing apparatus, and causing a display screen of the information processing apparatus to display a commodity registration screen displayed by a display of the commodity sales data processing apparatus; it is determined whether or not an operation from the information processing apparatus is permitted.
According to the data processing method by the product sales data processing device, the product sales data processing device and the information processing device can be connected, the information processing device can display the product registration screen, the customer can operate the product on the mobile terminal held by the customer, and the product sales data processing device can determine the operation by the information processing device.
An information processing apparatus according to a third aspect of the present invention includes: a second corresponding unit that connects the information processing device and a commodity sales data processing device and causes a display screen of the information processing device to display a commodity registration screen displayed on a display of the commodity sales data processing device; a selection unit capable of performing a cancel operation for each product in the product registration screen.
According to the above-mentioned information processing apparatus, it is not necessary to provide an additional dedicated device in the store, and the customer operates the portable terminal, which is carried by the customer and serves as the information processing apparatus, to establish a connection with the commodity sales data processing apparatus, displays the commodity registration screen displayed by the commodity sales data processing apparatus on the display screen thereof, and performs the confirmation operation or the cancel operation on the commodity registration screen, so that the customer can cancel the commodity sales at the same time regardless of the normal commodity input or the special commodity input, thereby improving the user experience.
In one possible implementation manner, in the information processing apparatus described above, the selection unit may be further configured to perform a confirmation operation on each product in the product registration screen, and the information processing apparatus further includes: and a second display unit that has a confirmation key and a cancellation key corresponding to each product on the product registration screen displayed on the display screen of the information processing apparatus, wherein the selection unit performs an operation of confirming or canceling the corresponding product based on an operation of the confirmation key or the cancellation key by a customer.
In one possible implementation manner, the information processing apparatus described above further includes: a second transmitting unit that transmits a confirmation command or a cancellation command to the sales data processing apparatus based on an operation of the confirmation key or the cancellation key; and a second receiving unit that receives a feedback result of the sales data processing apparatus with respect to the confirmation command or the cancellation command.
In one possible implementation manner, in the information processing apparatus described above, the second corresponding portion transmits a connection request to the product sales data processing apparatus by scanning a code, and the product sales data processing apparatus establishes a connection with the information processing apparatus after receiving the connection request.
According to the information processing device, a customer can confirm or cancel the registered commodity on the commodity registration screen displayed at one end of the information processing device by using the mobile terminal carried by the customer as the information processing device without adding extra special equipment, so that the commodity input accuracy is quickly realized, and the user experience is improved.
A data processing method according to a fourth aspect of the present invention includes the steps of: connecting the information processing apparatus with a commodity sales data processing apparatus, and causing a display screen of the information processing apparatus to display a commodity registration screen displayed by a display of the commodity sales data processing apparatus; a cancel operation can be performed for each commodity in the commodity registration screen.
According to the above-described data processing method, it is possible to realize that a customer can simultaneously perform a cancel operation at one end of the information processing apparatus owned by the customer, regardless of normal commodity input or special commodity input, in the commodity input process, by simply establishing a connection between the information processing apparatus carried by the customer and the commodity sales data processing apparatus without providing a dedicated device in the store.
A commodity input confirmation system according to a fifth aspect of the present invention includes the commodity sales data processing apparatus described above; the above-described information processing apparatus; and the sales data processing device and the information processing device perform forwarding control of commodity information and operation commands through the communication server.
According to the above-described product input confirmation system, it is possible to simultaneously perform the cancellation operation by the customer regardless of the normal product input or the special product input, in the product input process, by simply operating the information processing device carried by the customer, without providing an additional dedicated device in the store.
Drawings
Hereinafter, a product sales data processing device, an information processing device, a product input confirmation system, and a data processing method according to the present invention will be described with reference to the drawings. A more complete appreciation of the invention and many of the attendant advantages thereof will be readily obtained as the same becomes better understood by reference to the following detailed description when considered in connection with the accompanying drawings, wherein the accompanying drawings are included to provide a further understanding of the invention and form a part of this application, and wherein the illustrated embodiments of the invention and the description thereof are intended to illustrate and not limit the invention, wherein:
FIG. 1A is a schematic diagram of a conventional POS terminal displaying basic information of a current product on a customer display;
FIG. 1B is a schematic diagram of a POS terminal customer that is capable of performing a corresponding confirmation operation in a conventional special service scenario;
fig. 2 is a schematic view schematically showing an example of a configuration of a commodity input confirmation system according to an embodiment of the present invention;
FIG. 3 is a diagram showing a main configuration of a POS terminal;
FIG. 4 is a functional block diagram of an example of a POS terminal;
FIG. 5 is another functional block diagram of a POS terminal;
FIG. 6 is another functional block diagram of a POS terminal;
fig. 7 is a schematic diagram of a key configuration of the mobile terminal;
FIG. 8 is a functional block diagram of an example of a mobile terminal;
FIG. 9 is another functional block diagram of a mobile terminal;
FIG. 10 is another functional block diagram of a mobile terminal;
fig. 11 is a schematic diagram of a key component of a communication service;
fig. 12 is a flowchart of a confirmation example at the time of commodity entry registration;
fig. 13 is a flowchart of a cancel example when the commodity entry registration is made;
FIG. 14 is an example display of a POS terminal and a mobile terminal at the time of merchandise entry registration;
FIG. 15 is another example display of a POS terminal and a mobile terminal at the time of merchandise entry registration;
FIG. 16 is another display example of the POS terminal and the mobile terminal at the time of commodity entry registration;
FIG. 17 is another display example of the POS terminal and the mobile terminal at the time of commodity entry registration; and
fig. 18 is another display example of the mobile terminal at the time of commodity input registration.
Detailed Description
Various exemplary embodiments, features and aspects of the present invention will be described in detail below with reference to the accompanying drawings. In the drawings, like reference numbers can indicate functionally identical or similar elements. While the various aspects of the embodiments are presented in drawings, the drawings are not necessarily drawn to scale unless specifically indicated. The word "exemplary" is used exclusively herein to mean "serving as an example, embodiment, or illustration. Any embodiment described herein as "exemplary" is not necessarily to be construed as preferred or advantageous over other embodiments.
It will be appreciated by those skilled in the art that features of the invention and embodiments may be combined with each other without conflict. The present invention will be described in detail below with reference to the embodiments with reference to the attached drawings.
In the following detailed description, numerous specific details are set forth in order to provide a better understanding of the invention. It will be understood by those skilled in the art that the present invention may be practiced without some of these specific details. In some instances, methods, instrumentalities and elements well known to those skilled in the art have not been described in detail so as not to obscure the present invention.
Hereinafter, a commodity input confirmation system, a commodity sales data processing device, an information processing device, and a data processing method according to the present invention will be described with reference to the drawings.
Commodity input confirmation system
Fig. 2 is a schematic diagram schematically showing an example of the configuration of the commodity input confirmation system according to the embodiment of the present invention. As shown in fig. 2, the commodity input confirmation system 1000 includes: a communication server 200, which is provided in a store and is also called a store server, for establishing a connection between a Point Of Sale (POS) terminal 100 as a Sales data processing device in the store and a mobile terminal 300 Of a customer as an information processing device, which does not belong to the store, and performing transfer control Of commodity information and an operation command; a POS terminal as a cash register connected to the communication server 200 via an internal Network (in-store LAN), and a mobile terminal 300 as an information processing device connected to the communication server 200 via an external Network (internet, WIFI, or VPN: Virtual Private Network), where the mobile terminal 300 may be a personal mobile phone or a PAD, or the like. Here, the communication server may be a storage server that collectively includes the POS terminals 100.
The communication server 200 may be installed outside a store, and in the following description, the communication server is installed inside a store as an example, but is not limited thereto. The mobile terminal 30 is connected to the external network via a base station that performs Wireless communication according to Wi-Fi (Wireless Fidelity) or other standard, and the mobile terminal 30 is an information processing apparatus such as a smartphone, a mobile phone, a PDA (Personal Digital Assistant), a tablet pc, or the like, in which a Web browser is installed. In addition, an information processing device such as a computer such as a notebook PC may be applied instead of the mobile terminal. The mobile terminal 300 accesses the communication server 200 through the network, and issues a connection request for establishing a connection with the corresponding POS terminal 100. Here, the external network may be the internet, various public networks. In addition, the external network may be connected to another device such as a ticket server managed by a third-party organization.
Commodity sales data processing apparatus
Fig. 3 is a schematic diagram showing a main part configuration of the POS terminal. As shown in fig. 3, a configuration of the POS terminal 100 having a function as a commodity sales data processing apparatus will be described. In fig. 2, the POS terminal 100 includes a CPU (Central Processing Unit) 11 that collectively controls various operations and each part of the POS terminal 100, a ROM (Read Only Memory) 12 that stores various programs and data, a RAM (Random Access Memory) 13 that temporarily stores various programs or rewritably stores various data, a storage Unit 14 that stores various programs, and the like, and the CPU11, the ROM12, the RAM13, and the storage Unit 14 are connected to each other via a data bus 15. The CPU11, ROM12, and RAM13 constitute a control unit 100. That is, the control unit 10 operates according to the control program 141 stored in the ROM12 and the storage unit 14 and developed in the RAM13 by the CPU11, and executes control processing described later.
The data bus 15 is connected to an operation unit 17, a display unit 18 for store clerks, a display unit 19 for customers, a printing unit 20, and a code reading unit 21 via a controller 16. The operation unit 17 includes not only numeric keys for setting numbers 0 to 9, various function keys, and the like, but also a total key 171, an execution key 172, and a return key 173.
The total key 171 is a key operated when a transaction with a customer is ended. The execution key 172 is a key for executing return processing. The return key 173 is a key that is operated when the POS terminal 100 starts a return process when returning all or a part of the products purchased by the customer after the end of the transaction.
The storage section 14 is an auxiliary storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive). The storage unit 14 includes not only the control program 141 but also a product master file 142 and a data storage unit 143. The product master file 142 stores product information (product name information, price information, attribute information of the product, and the like) in association with a JAN (japanese Article Number) code that specifies a product. The product master 142 is a file that duplicates a product master stored in the store server.
The data storage unit 143 stores a POS number for identifying its POS terminal from other POS terminals, a company code (an identification code of a company that operates the store), an industry code, a business code, a store code indicating the store P1 in which the POS terminal 100 is installed, and the like. Further, the member code, the product code, and the transaction number are stored. Here, the industry/state code is, for example, a code (classification code) for distinguishing the industry/state of a store such as a convenience store, a supermarket, a department store, a pharmacy, a restaurant, and a restaurant. Further, such industries and states can be arbitrarily changed according to the user's request. Further, the enterprise code (identification code of the enterprise that operates the shop), the industry code, and the state code may be registered in a communication server that can be a shop server.
The clerk-dedicated display unit 18 is provided toward the clerk, such as a liquid crystal display, and displays a product registration screen including the product name of the product registered for sale, the price, the total amount of a transaction for declaration of settlement, the amount of change, and, when receiving an operation instruction from the customer of the mobile terminal 300, the product corresponding to the operation of the customer is displayed as an approval key and a rejection key, which will be described in detail in the following description.
The customer display unit 19 is provided toward the customer, such as a liquid crystal display, and displays various information such as the product name and price of the sold and registered commodity, the total amount of a transaction to be declared to be settled, and the amount of change. Various information related to the commodity sales process is displayed.
The printing unit 20 is a device that prints a bill, a log, and the like.
The code reading section 21 is, for example, a scanning device that optically reads a code symbol such as a barcode, a two-dimensional code, or the like. The code reading section 21 reads, for example, a code symbol attached to a commodity, a code symbol printed by a membership card, or a code symbol displayed on the mobile terminal 300, and the control section 10 inputs information held by the read code symbol. Further, the code symbol attached to the product holds a product code or the like for specifying the product. The code symbol displayed on the mobile terminal 300 holds a member code (customer code) or the like for specifying a customer carrying the mobile terminal 300. In addition, the membership code may be magnetically or electrically stored in the membership card, the mobile terminal 300. At this time, the stored member code is read by a dedicated reading device. The control section 10 inputs the read member code.
The control section 10 is connectable to the network N2 via a communication I/F22 connected to the data bus 15. The control unit 10 is connected to the storage unit 14 via the data bus 15.
Fig. 4 is a functional block diagram of an example of a POS terminal. As shown in fig. 4, the POS terminal 100 includes a first corresponding portion 110 and a determining portion 170, the first corresponding portion 11 makes the POS terminal 10 and the mobile terminal 300 establish connection, and makes a display screen of the mobile terminal 300 display a commodity registration screen (see fig. 14 and 15) displayed on a display of the POS terminal 100, and preferably, the mobile terminal 300 and the POS terminal 100 display synchronously or slightly later, that is, the POS terminal 100 inputs commodity details and simultaneously transmits the input commodity details to the mobile terminal 300 through the communication server 200. The determination section 170 is used to determine whether or not an operation from the mobile terminal 300 is permitted.
Fig. 5 is a functional block diagram of another embodiment of the POS terminal as a merchandise sales data processing apparatus. As shown in fig. 5, the POS terminal 100 further includes: a first receiving unit 130 and a first display unit 150, the first receiving unit 130 receiving a confirmation command and a cancel command issued based on an operation of the product registration screen by the customer on the mobile terminal 300; when receiving the confirmation command or the cancel command from the mobile terminal, the first display unit 150 displays an approval key (yes button) and a rejection key (no button) on the product registration screen displayed on the display of the POS terminal 100 in accordance with the product targeted by the operation of the mobile terminal by the customer, and the determination unit 170 feeds back the confirmation command or the cancel command using the approval key or the rejection key.
Fig. 6 is a functional block diagram of another embodiment of the POS terminal as a merchandise sales data processing apparatus. As shown in fig. 6, the POS terminal 100 further includes a first transmitting unit 190 that transmits a feedback result of the confirmation operation or the cancellation operation performed by the determination unit 170 with respect to the customer at the mobile terminal to the mobile terminal 300. That is, although the operation right to confirm or cancel the registered merchandise in real time is given to the customer, considering that some merchandise is not available for sale, for example, the customer purchases a fish and requests a clerk to cut the fish into pieces according to his request, in this case, the fish with the integrity broken is not returnable, that is, the customer does not have the right to cancel at this time. At this time, if the customer touches the cancel key, the clerk can reject the transaction at the POS terminal 100 side by using the reject key as the determination section 170.
Fig. 7 is a diagram showing an example of a hardware configuration of the mobile terminal. As shown in fig. 7, the mobile terminal 300 includes a control section 310, an operation section 320, a display section 330, a communication I/F340, a storage section 350, a bus 360, and the like. The mobile terminal 300 receives the product registration screen transmitted from the communication server 200 via the external network when the POS terminal 100 registers a product. The mobile terminal 300 displays the received product registration screen on a display unit (display screen) 330, which will be described later.
Fig. 8 is a functional block diagram of an example of a mobile terminal as an information processing apparatus. As shown in fig. 8, the mobile terminal 300 includes a second corresponding part 310 and a selecting part 330. The second responding unit 310 connects the mobile terminal 300 to the POS terminal 100, and displays the product registration screen displayed on the display unit 18 for the clerk of the POS terminal on the display screen of the mobile terminal 300. The selection unit 330 can perform a confirmation operation or a cancel operation for each product in the product registration screen.
Fig. 9 is another example functional block diagram of a mobile terminal as an information processing apparatus. As shown in fig. 9, the mobile terminal 300 further includes a second display unit 350, and a confirmation key and a cancel key (see fig. 14 and 15) corresponding to each product are provided on the product registration screen displayed on the display screen of the mobile terminal 300, wherein the selection unit 330 performs an operation of confirming or canceling the corresponding product based on an operation of the confirmation key or the cancel key by the customer.
Fig. 10 is another example functional block diagram of a mobile terminal as an information processing apparatus. As shown in fig. 10, the mobile terminal 300 further includes: a second transmitting unit 370 for transmitting a confirmation command or a cancel command to the POS terminal based on the operation of the confirmation key or the cancel key by the customer; and a second receiving unit 390 for receiving a feedback result of a confirmation command or a cancellation command transmitted from the customer at the mobile terminal 100 through the communication server 200 by the clerk at the POS terminal.
According to the mobile terminal 300, it is not necessary to provide an additional dedicated device in the store, and the customer operates the mobile terminal, which is carried with the customer and serves as an information processing device, to establish a connection with the POS terminal, which serves as a merchandise sales data processing device, and displays the merchandise registration screen displayed by the merchandise sales data processing device on the display screen thereof, and performs the confirmation operation or the cancellation operation on the merchandise registration screen, so that the customer can confirm or cancel the merchandise input at the same time regardless of the normal merchandise input or the special merchandise input, thereby rapidly achieving the accuracy of the merchandise input and improving the user experience.
Communication server
Fig. 11 is a schematic diagram of a main configuration of the communication server. Next, the configuration of the communication server 200 will be described with reference to the schematic diagram of fig. 11. The communication server 200 includes a control unit 210 that collectively controls various operations and each unit. The control section 210 is a computer including a CPU, a ROM storing various programs and data, a RAM temporarily storing various programs or rewritable storing various data, an RTC section for counting the current date and time, and the like.
The control unit 210 is connectable to an internal network or an external network via a communication I/F220 connected to a bus 240. The control unit 210 is connected to the storage unit 230 via the bus 240.
The storage unit 230 stores the operation information for each transaction in the operation information storage unit 232 in association with the POS terminal. The operation information stored in the operation information storage unit 232 includes a product name, a number of a POS terminal, and the like, and the storage unit 230 also stores transaction information including, for example, a member code, a company code (an identification code of a company that operates a store), a store code, a POS number of a POS terminal, a transaction number, product information, and product sales data (including a product name, a price, and a payment amount).
Further, the storage section 230 stores a control program 234 for transmitting operation information (including an operation instruction).
Fig. 12 is a flowchart when the confirmation operation is performed by the commodity input. As shown in fig. 12, the method comprises the following steps:
ACT 501: first, a customer issues a connection request to the POS terminal 100 on the store side through the mobile terminal 300;
ACT 502: after receiving the connection request from the mobile terminal 300, the POS terminal 100 establishes a connection with the communication server 200;
ACT 503: the communication server 200 establishes a connection with the mobile terminal 300, thereby implementing establishment of a connection between the POS terminal 10 and the mobile terminal 300;
ACT 504: the clerk inputs the commodity through the POS terminal 100;
ACT 505: the POS terminal 100 transmits the commodity information to the communication server 200;
ACT 506: the communication server 200 sends the commodity details to the customer's mobile terminal 300;
ACT 507: the customer operates the confirmation key at the mobile terminal 300 to transmit a confirmation command to the communication server 200;
ACT 508: the communication server 200 transmits the confirmation command to the POS terminal 100;
ACT 509: the clerk determines the product corresponding to the operation command on the product registration screen displayed on the POS terminal 100, touches the yes key (see fig. 14 and 15), confirms the operation command, and transmits the confirmation result to the communication server 200;
ACT 510: the communication service 200 transmits the confirmation result to the mobile terminal 300.
The mobile terminal 300 receives the feedback result from the POS terminal 100.
Of course, here, the customer may not confirm each item, and when the customer does not click the confirmation key before the check-out or within a prescribed time, for example, 5 seconds, the customer is regarded as an agreement, and is not cancelled or changed.
Fig. 13 is a flowchart when the product input is performed with the cancel operation. As shown in fig. 13, the method comprises the following steps:
ACT 601: first, a customer issues a connection request to the POS terminal 100 on the store side through the mobile terminal 300;
ACT 602: after receiving the connection request from the mobile terminal 300, the POS terminal 100 establishes a connection with the communication server 200;
ACT 603: the communication server 200 establishes a connection with the mobile terminal 300, thereby implementing establishment of a connection between the POS terminal 10 and the mobile terminal 300;
ACT 604: the clerk inputs the commodity through the POS terminal 100;
ACT 605: the POS terminal 100 transmits the commodity information to the communication server 200;
ACT 606: the communication server 200 sends the commodity details to the customer's mobile terminal 300;
ACT 607: the customer operates the cancel key at the mobile terminal 300 to transmit a cancel command to the communication server 200;
ACT 608: the communication server 200 transmits a cancel command to the POS terminal 100;
ACT 609: the clerk determines the product corresponding to the operation command on the product registration screen displayed on the POS terminal 100, touches the no key (see fig. 14 and 15), denies the operation command, and transmits the denial result to the communication server 200;
ACT 610: the communication service 200 transmits the cancellation result to the mobile terminal 300.
The mobile terminal 300 receives the feedback result from the POS terminal 100.
Furthermore, in the data processing method based on the POS terminal, the steps of:
a corresponding step of establishing connection between a POS terminal as a commodity sales data processing device and a mobile terminal as an information processing device, and displaying a commodity registration picture displayed by a display of the POS terminal on a display screen of the mobile terminal;
a judging step of judging whether the operation from the mobile terminal is permitted.
In the data processing method based on the mobile terminal, the following steps are included:
a corresponding step of establishing connection between a mobile terminal as an information processing device and a POS terminal as a commodity sales data processing device, and displaying a commodity registration screen displayed by a display of the POS terminal on a display screen of the mobile terminal;
and a selection step in which the customer can perform a confirmation operation or a cancel operation for each product in the product registration screen at the mobile terminal.
According to the flowcharts of fig. 12 and 13, the ACTs 501 to 503 (ACTs 601 to 603) may be the first corresponding portion or the second corresponding portion (corresponding step). ACT509, ACT510(ACT609, ACT610) as a first transmission unit, ACT507, ACT508(ACT607, ACT608) as a second transmission unit, and the implementation of the above functions and the implementation of the first reception unit, second reception unit, judgment unit, selection unit, and the like are implemented by the controller 16, storage unit 14, operation unit 17, and the like of the POS terminal 100, and the control unit 310, operation unit 320, storage unit 350 of the mobile terminal 300.
The programs executed in the POS terminal and the mobile terminal according to the embodiments are provided as files in an installable or executable format, and recorded on a computer-readable storage medium such as a CD-ROM, a Flexible Disk (FD), and a CD-R, DVD (Digital Versatile Disk).
Here, the second responding unit sends the connection request to the POS terminal by scanning the code, but other methods such as web page registration may be used.
Fig. 14 is a display example of the POS terminal and the mobile terminal at the time of commodity registration. As shown in fig. 14, the clerk enters the product and simultaneously, the details of the product are transmitted to the mobile terminal of the customer in real time, and a product registration screen is displayed on the display screen of the mobile terminal, and a confirmation button and a cancel button are provided on the product registration screen for each product to be ordered.
In the embodiment shown in fig. 14, when the customer clicks the "ok" button (product registration screen 301) of the corresponding battery of the mobile terminal 300 on the right side of fig. 14, the confirmation command as the operation command of the mobile terminal 300 is transmitted to the POS terminal 100 through the communication server 200, and at this time, an approval key and a rejection key are provided in a column of the corresponding battery on the display screen (product registration screen 102) of the POS terminal 100. When the clerk selects the reject key, which indicates that the customer cannot confirm the battery confirmation operation, the product registration screen returns to the 101 and 301 states again; when the clerk selects the approval key, which indicates that the customer can confirm the confirmation of the battery, the product registration screen proceeds to 103 and 303.
Fig. 15 is another display example of the POS terminal and the mobile terminal at the time of commodity registration. As shown in fig. 15, in the embodiment shown in fig. 15, when the customer clicks the "cancel" button (article registration screen 304) of the corresponding battery of the mobile terminal 300 on the right side of fig. 15, a cancel command as an operation command of the mobile terminal 300 is transmitted to the POS terminal 100 through the communication server 200, and at this time, an approval key and a rejection key are provided in a column corresponding to cookies on the display screen (article registration screen 105) of the POS terminal 100. When the salesclerk selects the reject key, that is, when the customer cannot confirm the cancellation of cookies, the merchandise registration screen returns to the 104 and 304 states again; when the clerk selects the approval key, which indicates that the customer can confirm the cancellation of cookies, the product registration screen proceeds to 106 and 306.
Fig. 16 is another display example of the POS terminal and the mobile terminal at the time of commodity registration. As shown in fig. 16, when the customer changes the shopping amount during the product registration process, the customer can confirm the change, see a screen 301 in fig. 16, and if the clerk touches or clicks a yes button as an approval key when confirming the behavior of the customer, the product registration screen at this time can refer to a screen 102, and then, the customer enters screens 103 and 303, and the customer changes the amount successfully.
Fig. 17 is another display example of the POS terminal and the mobile terminal at the time of commodity registration. Fig. 17 is the same scenario as fig. 16. As shown in fig. 17, when a customer changes the shopping amount in the product registration process, the customer may confirm the change, see a screen 301 in fig. 17, and if a clerk touches or clicks a no button as a reject key when the behavior of the customer is not approved, the product registration screen at this time may refer to a screen 102, and then enters screens 103 and 303, and the customer cannot change the amount and still needs to purchase the original purchase amount, for example, when the customer purchases a set of tea cups, the customer may not split the purchase amount or the splitting purchase unit price is different, and the amount reduction is not allowed.
In the above embodiment, the confirmation key and the cancel key are provided on the display screen of the mobile terminal carried by the customer corresponding to each column of the commodity, or all the confirmation keys and the cancel keys may not be displayed on the display screen of the mobile terminal, and when the customer needs to confirm or cancel the commodity, the confirmation key and the cancel key may appear by touching the commodity.
Fig. 18 is a display example of the mobile terminal when performing article registration. As shown in fig. 18, on a product registration screen of some mobile terminals, cancel keys may be provided only for respective products, and a clerk may confirm, approve or reject the cancel action of the customer. The specific process can be seen in the description of fig. 13.
In the present invention, the two-dimensional code may be generated by the POS terminal in advance in the store, and before the checkout, the customer scans the two-dimensional code using his/her mobile terminal, which may be performed before or after the input of the product.
The customer downloads the corresponding APP or opens in a browser mode according to the prompt message after the two-dimensional code is scanned, and if the APP is downloaded, the APP is automatically opened after the downloading is completed.
When the store clerk enters the commodity, the POS terminal can push the relevant information to the customer mobile terminal in real time, for example, in a Web mode or an APP mode.
The customer confirms or cancels the operation within a predetermined time, for example, within 15 seconds, on the mobile terminal side, based on the presented product information.
And the salesclerk carries out corresponding operation change or information modification according to the operation information fed back to the POS terminal by the mobile terminal of the customer.
The commodity input confirmation system feeds back the confirmation result of the clerk to the mobile terminal device of the customer.
According to the present invention, it is possible to provide a function of confirming and canceling a purchased commodity by a customer at the time of checkout, and it is possible to improve the physical examination of the user. In addition, the mobile terminal of the customer is fully utilized without adding extra equipment in the shop. The commodity purchase record is stored in the customer's own equipment for later confirmation and utilization.
In the above embodiments, the case where the program executed by the processor is stored in advance in the memory in the device has been described. However, the program executed by the processor may be downloaded to the apparatus from a network, or may be installed to the apparatus from a storage medium. The storage medium may be a storage medium such as a CD-ROM that can store a program and that can be read by the device. Further, the function obtained by the preinstallation and the download may be realized in cooperation with an OS (operating system) or the like inside the apparatus.
One or more embodiments of the present invention may be implemented as a computer-readable recording medium on which commands or instructions such as program modules executed by a computer are recorded. The computer readable recording medium may be any medium that can be accessed by the computer, such as volatile media and the like. Also, the computer readable recording medium may be a computer storage medium or a communication medium that may be any information transmission medium.
The computer-readable recording medium of the present invention stores a program that enables a POS terminal to function as a first associating unit, a determining unit, a first receiving unit, a first display unit, and a first transmitting unit, and enables a customer's mobile terminal to function as a second associating unit, a selecting unit, a second display unit, a second transmitting unit, and a second receiving unit.
Further, a confirmation key and a cancel key may be provided on the customer display of the POS terminal.
While several embodiments of the invention have been described, these embodiments have been presented by way of example, and are not intended to limit the scope of the invention. These novel embodiments may be embodied in other various forms, and various omissions, substitutions, and changes may be made without departing from the spirit of the invention. These embodiments and modifications are included in the scope and gist of the invention, and are included in the invention described in the scope of claims and the equivalent scope thereof.

Claims (10)

1. An article sales data processing apparatus characterized by comprising:
a first correspondence unit that connects the product sales data processing apparatus to an information processing apparatus that is a mobile terminal carried by a customer, and causes a display screen of the information processing apparatus to display a product registration screen displayed on a display of the product sales data processing apparatus;
a determination section that determines whether or not an operation from the information processing apparatus is permitted.
2. The merchandise sales data processing apparatus according to claim 1, further comprising:
a first receiving section that receives a confirmation command and a cancel command based on the operation;
a first display unit that displays a yes key and a no key corresponding to the product targeted for the operation on a product registration screen displayed on a display of the product sales data processing apparatus when the confirmation command or the cancel command is received,
wherein the determination unit feeds back the confirmation command or the cancel command using the yes key or the no key.
3. The merchandise sales data processing apparatus according to claim 2, further comprising:
and a first transmission unit that transmits a feedback result based on the determination unit to the information processing apparatus.
4. A data processing method based on a commodity sales data processing device is characterized by comprising the following steps:
connecting the commodity sales data processing apparatus with an information processing apparatus as a mobile terminal carried by a customer, and causing a display screen of the information processing apparatus to display a commodity registration screen displayed on a display of the commodity sales data processing apparatus;
it is determined whether or not an operation from the information processing apparatus is permitted.
5. An information processing apparatus which is a mobile terminal carried by a customer, comprising:
a second corresponding unit that connects the information processing device and a commodity sales data processing device and causes a display screen of the information processing device to display a commodity registration screen displayed on a display of the commodity sales data processing device;
and a selection unit capable of performing a confirmation operation or a cancel operation for each product in the product registration screen.
6. The information processing apparatus according to claim 5, characterized by further comprising:
a second display unit in which a confirmation key and a cancel key corresponding to each commodity are provided on the commodity registration screen displayed on the display screen of the information processing apparatus,
wherein the selection unit performs an operation of confirming or canceling the corresponding product based on an operation of the confirmation key or the cancel key by the customer.
7. The information processing apparatus according to claim 6, characterized by further comprising:
a second transmitting unit that transmits a confirmation command or a cancellation command to the sales data processing apparatus based on an operation of the confirmation key or the cancellation key;
and a second receiving unit that receives a feedback result of the sales data processing apparatus with respect to the confirmation command or the cancellation command.
8. The information processing apparatus according to claim 7,
the second corresponding part sends a connection application to the commodity sales data processing device through the code scanning, and after the commodity sales data processing device receives the connection application, the commodity sales data processing device is connected with the information processing device.
9. A data processing method based on an information processing apparatus that is a mobile terminal carried by a customer, the data processing method comprising:
connecting the information processing apparatus with a commodity sales data processing apparatus, and causing a display screen of the information processing apparatus to display a commodity registration screen displayed by a display of the commodity sales data processing apparatus;
a confirmation or cancellation operation can be performed for each product in the product registration screen.
10. An article input confirmation system, comprising:
the sales data processing apparatus according to any one of claims 1 to 3;
the information processing apparatus according to any one of claims 5 to 8;
and the sales data processing device and the information processing device perform forwarding control of commodity information and operation commands through the communication server.
CN201810151888.7A 2018-02-14 2018-02-14 Commodity sales data processing apparatus, information processing apparatus, method, and system Expired - Fee Related CN108364421B (en)

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