JP5648553B2 - Citation count management program, citation count management apparatus, and citation count management method - Google Patents

Description

  The present invention relates to a citation count management program and the like.

  In recent years, e-mail has been used not only for personal use but also in business and other fields. In some cases, the sender of an email wants more people to know the content of the sent email, including people other than the recipient.

  For example, an e-mail magazine, an advertisement e-mail, or the like can be contents that a sender wants more people to know. On the other hand, there is a conventional technique 1 that counts the number of times that an electronic mail distributed by a user is cited by another user.

JP 2003-271522 A

  However, the above-described prior art has a problem that it is impossible to present effective information included in the text information of the mail to the sender.

  A sender who wants many people to know the content of an email may want to know how much impact the content of the email he / she sent has had on others. . In addition, it is assumed that the sender wants to use the magnitude of impact as a marketing material. Furthermore, it may be assumed that the sender wants to know by e-mail what the e-mail recipient wants. Here, “quotation” can be considered as one index for estimating the impact. This citation includes mail forwarding.

  For example, a user B who is a recipient who has been sent by a user A who is a sender quotes text information of the mail of the user A and is not included in the address of the user A's mail. In some cases, you may quote a mail. In this case, it can be inferred that information useful for the user B or the user C was included in the content of the email transmitted by the user A.

  Therefore, it is conceivable to use the above-described prior art 1 to count the contents transferred by citation and to notify the user A of the number of citations counted by the prior art 1. According to this method, it is possible to provide a material for estimating whether or not the content of the email transmitted by the user A has an impact on the surroundings.

  Here, it may be important in the field of marketing or the like to know which contents of mail content are considered to have an impact on users with what attributes. However, in the prior art 1, the number of citations is simply counted, and it is impossible to present which part of the body information of the mail is useful information.

  The disclosed technology has been made in view of the above, and provides a citation count management program, a citation count management apparatus, and a citation count management method capable of presenting effective information included in the text information of an email to a user. The purpose is to provide.

  The disclosed citation count management program determines whether or not the mail received from the client is a citation mail, and divides the body information of the mail into a plurality of pieces of partial information when the mail is not a citation mail. Further, the computer stores the mail identifier for identifying the mail, the partial identifier for identifying the partial information, and the citation count set as the initial value in the storage device in association with each other. When the mail received from the client is a quote mail, the computer is caused to specify the mail identifier of the mail that is the quote source and the partial identifier of the partial information cited in the mail. The computer is caused to add the value of the number of citations corresponding to the specified partial identifier to the number of citations stored in the storage device. When receiving a mail identifier information collection command, the computer searches the storage device for a partial identifier corresponding to the mail identifier and the number of quotations, and executes a process of outputting the partial identifier and the number of quotations.

  The disclosed program has an effect that the effective information included in the text information of the mail can be presented to the user.

FIG. 1 is a diagram illustrating a configuration of a system according to the present embodiment. FIG. 2 is a diagram illustrating a functional configuration of the mail server according to the present embodiment. FIG. 3 is a diagram illustrating an example of a data structure of the user authentication DB. FIG. 4 is a diagram illustrating an example of the data structure of the personnel database. FIG. 5 is a diagram showing an example of the data structure of the mail DB. FIG. 6 is a diagram illustrating an example of the data structure of the citation management DB. FIG. 7A is a diagram illustrating an example of a mail display screen. FIG. 7B is a diagram illustrating an example of a message creation screen. FIG. 7C is a diagram illustrating an example of the data structure of the header. FIG. 7D is a diagram illustrating an example of a transmitted folder screen. FIG. 8 is a diagram showing an example of the citation count browsing screen for each individual. FIG. 9 is a diagram illustrating an example of a citation count browsing screen for each department. FIG. 10 is a diagram illustrating an example of a citation count browsing screen for each destination organization. FIG. 11 is a flowchart showing the processing procedure of the client. FIG. 12 is a flowchart illustrating the processing procedure of the client transmission processing. FIG. 13 is a flowchart illustrating a processing procedure of the citation count browsing process. FIG. 14 is a flowchart showing the processing procedure of the mail server. FIG. 15 is a flowchart illustrating the processing procedure of the citation count registration processing. FIG. 16 is a flowchart showing a processing procedure of the citation count transmission processing. FIG. 17 is a diagram illustrating an example of a computer that executes the citation count management program.

  Embodiments of a citation count management program, a citation count management apparatus, and a citation count management method disclosed in the present application will be described below in detail with reference to the drawings. Note that the present invention is not limited to the embodiments.

  FIG. 1 is a diagram illustrating a configuration of a system according to the present embodiment. As shown in FIG. 1, this system includes a mail server 100 and clients 10a to 10n. The mail server 100 and the clients 10 a to 10 n are connected via the network 50. Here, the clients 10a to 10n are shown, but other clients may be connected. Note that the clients 10a to 10n are collectively referred to as the client 10.

  The mail server 100 is a device that provides Web mail services to the clients 10a to 10n. The clients 10a to 10n access the mail server 100 and exchange mail with other clients.

  When the mail server 100 detects a quote mail that quotes at least a part of the text information of the mail, the mail server 100 extracts the corresponding part of the text information quoted in the quote mail, the number of citations, and the quoter and transmission of the quote mail. The destination is stored in correspondence. When the mail server 100 receives a browsing request for the number of citations related to a certain mail from the client 10, the mail server 100 associates the text information portion, the number of citations, the quoter, and the destination of the corresponding mail with the client 10. Send. Therefore, the mail server 100 can present valid information included in the text information of the mail to the user of the client 10. For example, the quote mail corresponds to a reply mail and a forward mail.

  The mail server 100 uses a rule that includes a message ID that uniquely identifies a mail in the header of the mail when sending the mail (including when replying). Each time the mail is replied, new message IDs are sequentially added to the header as mail following the return source (the mail). The addition of the message ID at the time of reply is well known in the existing technology. However, in the present invention, the message ID of the new mail is used as the mail following the message ID of the transfer source mail in the header. The mail server 100 functions to include.

  Further, when replying an email, the mail server 100 adds information indicating that the email has been returned to the header of the reply email. When forwarding mail, the mail server 100 gives information indicating that the mail has been forwarded to the header of the forwarded mail. Note that information indicating that a mail is replied or forwarded is notified from the client 10 that creates the mail.

  Note that the type of mail exchanged in the present embodiment is preferably a mail whose content is desired to be communicated to many people, such as a mail transmitted by designating a plurality of destinations. For example, mail magazines, trade union mails, mails sent by the president to each employee, and mails sent by workplace representatives to workplace members are included. The destinations may be specified by a mailing list or the like, so that the destinations may be sent to a plurality of destinations. Alternatively, one or a plurality of destinations to be sent to an individual may be specified. Absent.

  Next, the configuration of the mail server 100 shown in FIG. 1 will be described. FIG. 2 is a diagram illustrating a functional configuration of the mail server according to the present embodiment. As shown in FIG. 2, the mail server 100 includes a network interface unit 110, a storage unit 120, and a control unit 130.

  The network interface unit 110 is a device that performs data communication with the client 10. For example, the network interface unit 110 corresponds to a communication card or a communication device. A control unit 130 described later performs data communication with the client 10 via the network interface unit 110.

  The storage unit 120 is a storage unit that stores a user authentication DB 120a, a human resources DB 120b, a mail DB 120c, and a citation management DB 120d. The storage unit 120 corresponds to, for example, a semiconductor memory device such as a random access memory (RAM), a read only memory (ROM), or a flash memory, or a storage device such as a hard disk or an optical disk.

  The user authentication DB 120a stores a user ID (Identification) and a password in association with each other. This user authentication DB 120a is used when a user is authenticated. FIG. 3 is a diagram illustrating an example of a data structure of the user authentication DB. As shown in FIG. 3, the user authentication DB 120a stores a user ID and a password in association with each other. For example, the password corresponding to the user ID “aaa@xxx.yy” is “jjleriuth”.

  The personnel DB 120b manages user affiliation. FIG. 4 is a diagram illustrating an example of the data structure of the personnel database. As shown in FIG. 4, in this personnel management DB 120b, user IDs and departments are stored in association with each other. For example, the department that corresponds to the user ID “aaa@xxx.yy” is “General Affairs Department”.

  The mail DB 120c stores information on mail exchanged by clients. FIG. 5 is a diagram showing an example of the data structure of the mail DB. As shown in FIG. 5, the mail DB 120c associates a user ID, a type, a message ID, and mail information. Among these, the type is information for identifying whether the corresponding mail is a transmitted mail or a received mail. The message ID is a mail identifier that identifies each mail. Each time a mail is sent, a new message ID is sequentially added to the header of the mail. The mail information includes at least a subject and a text. The transmission date and time, header information, and the like are also included in the mail DB 120c, but are not shown in the figure. In addition, it is possible to manage the data managed by the mail DB 120c using folders. In this case, the data is managed in a hierarchical structure in which folders are divided for each user ID and further divided into folders for reception and transmission. It is also possible.

  For example, since the type of the message ID “slkdjfa@xxx.yy” is “send” in the first row of FIG. 5, the mail with the message ID “slkdjfa@xxx.yy” Is the email sent. The subject of the e-mail is “Thank you for your help.” The text is “Tanaka of XX company.

  The citation management DB 120d stores the relevant part of the text information quoted in the citation (reply or transfer) mail, the number of citations, the quoted person and the destination of the citation mail in association with each other. FIG. 6 is a diagram illustrating an example of the data structure of the citation management DB. As shown in FIG. 6, this citation management DB 120d associates a message ID, a paragraph number, a paragraph text, the number of citations, a quoter address, and a destination address. Among these, the message ID is a mail identifier that identifies the mail that is cited. The paragraph number is a number that uniquely identifies the sentence of the paragraph in the text. A paragraph text is a sentence of a paragraph corresponding to a paragraph number. The quoter address is the address of the quoter of the mail. The transmission destination address is an address that is the transmission destination of the quote mail.

  Returning to the description of FIG. The control unit 130 includes an authentication unit 130a, a display control unit 130b, a citation count registration unit 130c, and an output unit 130d. For example, the control unit 130 corresponds to an integrated device such as an application specific integrated circuit (ASIC) or a field programmable gate array (FPGA). The control unit 130 corresponds to an electronic circuit such as a CPU or MPU (Micro Processing Unit).

  The authentication unit 130 a is a processing unit that authenticates a user when an access such as a mail display request is received from the client 10. When the authentication unit 130 a receives a mail display request from the client 10, the authentication unit 130 a transmits an input screen to the client and receives a set of a user ID and a password from the client 10.

  If the pair of the user ID and password received from the client 10 does not exist in the user authentication DB 120a, the authentication unit 130a determines that the authentication is NG. If the combination of the user ID and password received from the client 10 exists in the user authentication DB 120a, the authentication unit 130a determines that the authentication is OK.

  The display control unit 130b is a processing unit that creates various screens and transmits information about the created screens to the client. Examples of screens created by the display control unit 130b include an input screen, an authentication error screen, a mail display screen, a message creation screen, and a sent folder screen. The display control unit 130b transmits information on each screen to the client 10 as appropriate. Thereby, it is possible to display on the display screen of the client 10.

  The input screen is a screen that is transmitted to the client 10 to be authenticated and allows the user ID and password to be input. The user ID and password input on the input screen are authenticated by the authentication unit 130a.

  The authentication error screen is a screen for notifying that authentication has failed. The display control unit 130b transmits information on the authentication error screen to the client 10 when the authentication unit 130a determines authentication NG.

  The mail display screen is a screen that displays information related to a mail transmission field, a reception field, and the like. The display control unit 130b transmits information on the mail display screen to the client 10 that has been authenticated by the authentication unit 130a. FIG. 7A is a diagram illustrating an example of a mail display screen. The mail display screen 20 is displayed on the client 10 that has received the information on the mail display screen 20. As shown in FIG. 7A, the mail display screen 20 includes the mail sender, the date and time of receiving the mail, the subject, and the like. The user operates the client 10 to select a new creation 20 a included in the display screen 20, thereby requesting the mail server 100 for a message creation screen.

  The message creation screen is a screen for creating a message for the user to send a new mail. When receiving a message creation screen from the client 10, the display control unit 130 b transmits information on the message creation screen to the client 10. FIG. 7B is a diagram illustrating an example of a message creation screen. The message creation screen 21 is displayed on the client 10 that has received the information on the message creation screen 21. As shown in FIG. 7B, for example, the message creation screen 21 has an area 21a for inputting a destination, an area 21b for inputting a CC (Carbon Copy), an area 21c for inputting a subject, and an article input area 21d for inputting a sentence. . The user inputs the destination address in the destination area 21a and the CC area 21b, inputs the subject and text in the subject area 21c and the article input area 21d, and then selects the transmission 21e. Send to server 100. In this mail, information input on the message creation screen 21 is stored.

  When a user replies an email, the user operates the client 10 and selects a certain email from the email display screen. An email article screen (not shown) is displayed, and the reply button is pressed from the screen. Thus, information indicating that the mail is replied is transmitted to the mail server 100. Similarly, when transferring a mail, when the user operates the client 10 and selects a mail from the mail display screen, a mail article screen (not shown) is displayed. By pressing the button, information indicating that the mail is transferred is transmitted to the mail server 100.

  When the mail is acquired by pressing the send button on the message creation screen, the display control unit 130b adds a header to the mail. The display control unit 130b adds a unique message ID to this header. If the information indicating that a mail is returned is acquired, the display control unit 130b adds information indicating that the mail is a reply and the message ID of the reply source to the header of the mail. Further, when the information indicating that the mail is to be transferred is acquired, the display control unit 130b adds the information indicating that the mail is transferred to the header of the mail. FIG. 7C is a diagram illustrating an example of the data structure of the header. As shown in FIG. 7C, the header 22 is assigned information indicating that the transfer is performed and a message ID (22a) of the transfer source. The display control unit 130b notifies the citation count registration unit 130c of the mail information with the header.

  The transmitted folder screen is a screen for the user to refer to a transmitted mail, to refer to the number of times the mail transmitted by himself / herself is quoted, the paragraph of the cited document, and the like. When the display control unit 130 b receives a display request for a transmitted folder from the client 10, the display control unit 130 b transmits information on the transmitted folder screen to the client 10.

  FIG. 7D is a diagram illustrating an example of a transmitted folder screen. The transmitted folder screen 22 is displayed on the client 10 that has received the information on the transmitted folder screen 22. As shown in FIG. 7D, the transmitted folder screen 22 includes the destination of the transmitted mail, the date of transmission, and the subject. The transmitted folder screen 22 has various browsing number display buttons 22b to 22d.

  The personal browsing number display button 22b is a button for referring to the number of citations of the mail and the quoted text. The user presses the personal browsing number display button 22b after selecting the mail selection item 22a to be checked. When the individual browsing number display button 22b is pressed, the display control unit 130b acquires the browsing type “individual”, the message ID of the selected mail, and a request for browsing the number of times of citation. The display control unit 130b notifies the output unit 130d of the browsing type “individual”, the message ID of the selected mail, and the request for browsing the number of citations.

  The organization browsing number display button 22c is a button for referring to the relationship between the affiliation part of the quoter who quoted the mail, the quoted sentence, and the number of quotes. After selecting the mail selection item 22a to be checked, the user presses the organization browsing number display button 22c. When the organization browsing number display button 22c is pressed, the display control unit 130b acquires the browsing type “organization”, the message ID of the selected mail, and a request for browsing the number of citations. The display control unit 130b notifies the output unit 130d of the browsing type “organization”, the message ID of the selected mail, and the request for browsing the number of citations.

  The destination organization browsing number display button 22d is a button for referring to the relationship between the affiliation part of the mail citation destination, the quoted text, and the number of citations. After selecting the mail selection item 22a to be checked, the user presses the destination organization browsing number display button 22d. When the destination organization browsing number display button 22d is pressed, the display control unit 130b acquires the browsing type “destination organization”, the message ID of the selected mail, and a request for browsing the number of citations. The display control unit 130b notifies the output unit 130d of the browsing type “destination organization”, the message ID of the selected mail, and the request for browsing the number of citations.

  The citation count registration unit 130c is a processing unit that updates the citation management DB 120d when the information of the mail with the header is acquired. The citation count registration unit 130c refers to the header and performs different processing depending on whether the mail is a reply mail, a forward mail, or a new mail.

  Processing of the citation count registration unit 130c in the case of a new mail will be described. The citation count registration unit 130c divides the article body of the mail into paragraphs. For example, the citation count registration unit 130c scans the body of an article, and determines a sentence separated at a time when a line feed code continues multiple times as each paragraph. When a line feed code is found several times in succession, the line feed code after the second time is ignored, and the start of the next character is regarded as the start of the paragraph. Note that the citation count registration unit 130c may be divided for each paragraph of the article text.

  The citation count registration unit 130c divides the article body into paragraphs, and then assigns a paragraph number to the sentence for each paragraph. The citation count registration unit 130c stores the latest message ID, paragraph number, and sentence for each paragraph in the header in the citation management DB 120d. Also, the number of citations is set to an initial value “0”.

  Next, the processing of the citation count registration unit 130c in the case of reply mail or forward mail will be described. The citation count registration unit 130c acquires, from the header, the message ID of the mail that is the source of the reply mail or the forward mail as the original article message ID. In addition, the citation count registration unit 130c acquires a quoted paragraph from the article body of the email. Since a predetermined quotation mark (“>” or the like) is added to the head of the quoted sentence, the quotation count registration unit 130c sets the document of the paragraph to which the quotation mark is added as a quotation paragraph. get.

  The citation count registration unit 130c compares the paragraph text corresponding to the original article message ID and the quoted paragraph, and determines whether or not they match. The citation count registration unit 130c adds 1 to the citation count if they match. Further, the citation count registration unit 130c adds the address of the sender of the mail to the quoter address. In addition, the citation count registration unit 130c adds the mail transmission destination to the transmission destination address.

  The output unit 130d is a processing unit that notifies the client 10 of the information on the citation count browsing screen when receiving the message ID of the mail and the request for browsing the citation count. The output unit 130d will sequentially describe the case where the requested browsing types are “individual”, “organization”, and “destination organization”.

  First, the case where the browsing type is “individual” will be described. The output unit 130d compares the message ID with the quotation management DB 120d and detects the paragraph text, the number of quotations, and the quoter address corresponding to the message ID, thereby generating information on the individual quotation number browsing screen. To the client 10. FIG. 8 is a diagram showing an example of the citation count browsing screen for each individual. As shown in FIG. 8, this citation count browsing screen 23 associates paragraph text, the number of citations, and the quoter address. For example, in the first row of FIG. 8, in a certain mail, the number of citations of the paragraph sentence “I am Tanaka of the XX company. In addition, the quote address of the corresponding mail is “aaa@xxx.yy” and “bbb@xxx.yy”.

  A case where the browsing type is “organization” will be described. In this case, the output unit 130d compares the message ID with the citation management DB 120d to determine the quoter address that cited the corresponding mail. Then, the output unit 130d determines the affiliation unit corresponding to the quoter address based on the quoter address and the personnel DB 120b. The output unit 130d performs the above-described processing on the quote address of the paragraph text, and tabulates the quoted affiliation part and the number of citations for each paragraph text. For example, when there are two quoter addresses included in a certain affiliation, the number of citations of the affiliation is 2.

  FIG. 9 is a diagram illustrating an example of a citation count browsing screen for each department. As shown in FIG. 9, this citation count browsing screen 24 associates paragraph text, quoted affiliation, and citation count. For example, in the first row of FIG. 9, the affiliation department of the quoter who quotes the paragraph sentence “I am Tanaka of the XX company.” Is the patent department and the general affairs department. The number of citations cited by the citation of the patent department is one in the patent department. The number of citations quoted by the quoter of the General Affairs Department is one in the General Affairs Department.

  A case where the browsing type is “destination organization” will be described. In this case, the output unit 130d compares the message ID with the citation management DB 120d and determines a transmission destination address that is a transmission destination of the corresponding mail. Then, the output unit 130d determines the affiliation unit corresponding to the transmission destination address based on the quote address and the personnel database 120b. The output unit 130d performs the above-described processing on the quote address of the paragraph text, and tabulates the quoted affiliation part and the number of citations for each paragraph text. For example, when there are two transmission destination addresses included in a certain department, the number of citations of the department is two.

  FIG. 10 is a diagram illustrating an example of a citation count browsing screen for each destination organization. As shown in FIG. 10, the citation count browsing screen 25 associates paragraph texts, citation destination parts, and citation counts. For example, in the first row of FIG. 10, the affiliation department to which the paragraph sentence “I am Tanaka of the XX company. Take care ...” is the patent department and the general affairs department. The number of citations sent to the patent department user is one. The number of citations sent to the user of the general affairs department is one.

  Next, the processing procedure of the client 10 will be described. FIG. 11 is a flowchart showing the processing procedure of the client. The process illustrated in FIG. 11 is executed, for example, when a mail display request operation from a user is received. As illustrated in FIG. 11, when the client 10 has not received a mail display request (step S101, No), the client 10 proceeds to step S101 again.

  On the other hand, when the client 10 receives a mail display request (step S101, Yes), the client 10 transmits a mail display request to the mail server 100 (step S102). If the client 10 has not received the input screen from the mail server 100 (No at Step S103), the client 10 proceeds to Step S103.

  On the other hand, when the client 10 receives the input screen from the mail server 100 (step S103, Yes), the client 10 displays the input screen (step S104). The client 10 determines whether an input of a user ID and a password has been accepted (step S105). When the client 10 has not received the input of the user ID and password (No at Step S105), the client 10 proceeds to Step S105 again.

  On the other hand, when the client 10 receives input of the user ID and password (step S105, Yes), the client 10 transmits the user ID and password to the mail server 100 (step S106). When the client 10 receives the authentication error screen (step S107, Yes), the client 10 displays the authentication error screen (step S108).

  On the other hand, if the authentication error screen has not been received (step S107, No), the client 10 determines whether a mail display screen has been received from the mail server 100 (step S109). When the client 10 has not received the mail display screen from the mail server 100 (No at Step S109), the client 10 proceeds to Step S109 again.

  When the client 10 receives the mail display screen from the mail server 100 (step S109, Yes), the client 10 displays the mail display screen on the display unit (step S110). When the client 10 has not received the message creation request (No at Step S111), the client 10 proceeds to Step S113.

  On the other hand, when the client 10 receives the message creation request (step S111, Yes), the client 10 executes a transmission process (step S112). If the client 10 has not received the transmitted folder display request (No at Step S113), the client 10 proceeds to Step S119.

  On the other hand, when the client 10 receives the transmitted folder display request (step S113, Yes), the client 10 transmits the transmitted folder display request to the mail server 100 (step S114). If the client 10 has not received the transmitted folder display screen from the mail server 100 (No at Step S115), the client 10 proceeds to Step S115.

  When the client 10 receives the transmitted folder display screen from the mail server 100 (Yes in step S115), the client 10 displays the transmitted folder display screen (step S116).

  If the email is selected and the client 10 has not received a request to display the citation count browsing screen (step S117, No), the client 10 proceeds to step S119. When the mail is selected and the display request for the citation count browsing screen is received (step S117, Yes), the client 10 executes the citation count browsing process (step S118).

  If there is no logout request (step S119, No), the client 10 proceeds to step S111. On the other hand, when there is a logout request (step S119, Yes), the client 10 transmits a logout request to the mail server 100 (step S120).

  Next, the process procedure of the transmission process shown in step S112 of FIG. 11 will be described. FIG. 12 is a flowchart illustrating the processing procedure of the client transmission processing. As shown in FIG. 12, the client 10 transmits a message creation request to the mail server 100 (step S150), and if no message creation request has been received from the mail server 100 (step S151, No), the step again The process proceeds to S151.

  On the other hand, when the client 10 receives the message creation screen from the mail server 100 (step S151, Yes), the client 10 displays the message creation screen on the display unit (step S152). The client 10 accepts input of a destination, a subject, and an article text (step S153), and when it does not accept a message transmission request (step S154, No), the client 10 proceeds to step S154 again.

  When the client 10 receives the message transmission request (step S154, Yes), the client 10 transmits the destination, the subject, and the article text to the mail server 100 (step S155).

  Next, the processing procedure of the citation count browsing process shown in step S118 of FIG. 11 will be described. FIG. 13 is a flowchart illustrating a processing procedure of the citation count browsing process. As illustrated in FIG. 13, the client 10 transmits a request for browsing the number of citations, a type, and a message ID of the selected mail to the mail server 100 (step S160).

  If the client 10 has not received the citation count browsing screen from the mail server 100 (step S161, No), the client 10 proceeds to step S161. On the other hand, when the client 10 receives the quote count browsing screen (step S161, Yes), the client 10 displays the quote count browse screen received from the mail server 100 (step S162).

  Next, the processing procedure of the mail server 100 will be described. FIG. 14 is a flowchart showing the processing procedure of the mail server. The process shown in FIG. 14 is executed when the mail server 100 receives a mail display request from the client 10. As shown in FIG. 14, when the mail server 100 has not received a mail display request from the client 10 (step S201, No), the mail server 100 proceeds to step S201.

  When the mail server 100 receives a mail display request from the client 10 (step S201, Yes), the mail server 100 transmits an input screen to the client 10 (step S202). If the mail server 100 has not received the user ID and password from the client 10 (No at Step S203), the mail server 100 proceeds to Step S203 again.

  When the mail server 100 receives the user ID and password from the client 10 (step S203, Yes), the mail server 100 performs authentication using the user authentication DB 120a (step S204).

  If the mail server 100 is not authenticated OK (step S205, No), the mail server 100 creates an authentication error screen and transmits it to the client 10 (step S206). On the other hand, in the case of authentication OK (step S205, Yes), the mail server 100 creates a mail display screen for the user ID using the mail DB 120c (step S207). The mail server 100 transmits a mail display screen for the user ID (step S208).

  If the mail server 100 has not received the message creation request (No at Step S209), the mail server 100 proceeds to Step S216. When the mail server 100 receives the message creation request (step S209, Yes), the mail server 100 generates a message creation screen and transmits it to the client 10 (step S210).

  If the mail server 100 has not received the destination, the subject, and the article text (step S211, No), the mail server 100 proceeds to step S211 again. On the other hand, when the mail server 100 receives the destination, the subject, and the article body (step S211, Yes), it creates a message ID and a header, and stores the header, the subject, and the article body (step S212).

  The mail server 100 determines whether or not this mail is a reply or transfer mail (step S213), and executes a citation count registration process (step S214). The mail server 100 records the message ID, the subject, and the article text in the transmission column of the mail DB 120c (step S215).

  If the mail server 100 has not received the transmitted folder display request (step S216, No), the mail server 100 proceeds to step S209. On the other hand, when the mail server 100 receives the transmitted folder display request (step S216, Yes), the mail server 100 creates a transmitted folder screen using the mail DB 120c and transmits it to the client 10 (step S217).

  If the mail server 100 has not received the citation count browsing request, the type, and the message ID (No in step S218), the mail server 100 proceeds to step S209. On the other hand, when the mail server 100 receives the citation count browsing request, the type, and the message ID (step S218, Yes), the mail server 100 executes a citation count transmission process (step S219).

  If the mail server 100 has not received a logout request from the client 10 (step S220, No), the mail server 100 proceeds to step S209. On the other hand, when the mail server 100 receives a logout request from the client 10 (step S220, Yes), the process ends.

  Next, the processing procedure of the citation count registration process shown in step S214 of FIG. 14 will be described. FIG. 15 is a flowchart illustrating the processing procedure of the citation count registration processing. As shown in FIG. 15, when the mail server 100 is not a reply or forwarded mail (No at Step S250), the mail server 100 divides the article text into paragraphs (Step S251). Then, the mail server 100 records the message ID and the paragraph text in the citation management DB 120d (step S252).

  On the other hand, if the mail is a reply or forwarded mail (step S250, Yes), the mail server 100 acquires the message ID of the original article from the header (step S253). The mail server 100 acquires a quote paragraph from the mail text (step S254), and collates the quote paragraph with the paragraph text in the quote management DB 120d (step S255).

  If there is no matching paragraph (step S256, No), the mail server 100 ends the process. On the other hand, when there is a matched paragraph (step S256, Yes), the mail server 100 increments the number of times of collation paragraph citation (step S257).

  The mail server 100 adds the cipher address of this mail to the citation management DB 120d (step S258), and adds the destination address of this mail to the citation management DB 120d (step S259).

  Next, the processing procedure of the citation count transmission process shown in step S219 of FIG. 14 will be described. FIG. 16 is a flowchart showing a processing procedure of the citation count transmission processing. As shown in FIG. 16, when the mail server 100 has not received the request for browsing the number of citations, the type, and the message ID from the client 10 (No at Step S260), the mail server 100 proceeds to Step S260 again.

  When the mail server 100 receives the request for browsing the number of citations, the type, and the message ID from the client 10 (step S260, Yes), the mail server 100 determines whether the type is “individual” (step S261).

  When the type is “individual” (step S261, Yes), the mail server 100 acquires the number of citations for each paragraph and the quoter address from the citation management DB 120d corresponding to the message ID (step S262). The mail server 100 creates a citation count browsing image for each individual based on the acquired citation count and the quoter address, and transmits it to the client 10 (step S263).

  If the type is not “individual” (step S261, No), the mail server 100 determines whether the type is “organization” (step S264). When the type is “organization” (step S264, Yes), the mail server 100 acquires the quote address for each paragraph from the quote management DB 120d corresponding to the message ID (step S265). The mail server 100 creates a citation count browsing screen for each department based on the personnel DB 120b and the cipher address, and transmits it to the client 10 (step S266).

  If the type is not “organization” (step S264, No), the mail server 100 acquires the transmission destination address for each paragraph from the citation management DB 120d corresponding to the message ID (step S267). The mail server 100 creates a citation count browsing screen for each destination organization based on the personnel DB 120b and the transmission destination address, and transmits it to the client 10 (step S268).

  Next, the effect of the mail server 100 according to the present embodiment will be described. If a quoted email that quotes part of the email body information is detected, the relevant portion of the body information quoted in the quoted email, the number of citations, and the quoter and destination of this quoted email are quoted Record in the management DB 120d. When the mail server 100 receives a request for browsing the number of citations related to a certain mail from the client 10, the mail server 100 displays the part of the text information of the corresponding mail, the number of citations, the quoter, and the destination in association with each other. By executing such processing by the mail server 100, it is possible to present to the user (sender) which information was effective for the mail recipient among the information included in the body information of the mail.

  In addition, when the mail received from the client 10 is a quote mail, the mail server 100 associates the message ID with the destination of the quote mail and records it in the quote management DB 120d. For this reason, it is possible to manage where the quote mail is transmitted. Further, the user can grasp which information is useful for which destination among the information included in the mail by referring to the information.

  Further, since the mail server 100 counts the number of times the paragraph text is quoted for each affiliation, it is possible to manage how many paragraph texts are quoted in which affiliation. Further, the user can grasp which information was useful for which department among the information included in the mail by referring to the information.

  In addition, since the mail server 100 divides the text information for each paragraph, the number of citations for each paragraph can be managed. Further, the user can grasp which paragraph is useful and how useful in the body information of the mail by referring to such information.

  By the way, each component of the server 100 and the client 10 is functionally conceptual and does not necessarily need to be physically configured as illustrated. That is, the specific form of distribution and integration of the server 100 and the client 10 is not limited to the illustrated one, and all or a part thereof can be functionally or physically in arbitrary units according to various loads and usage conditions. Can be distributed and integrated. For example, the functions of the processing units 130a to 130d in FIG. 2 may be integrated into a processing unit having a mail function.

  Further, although the mail server 100 divides the article body into paragraphs and stores the citation count for each paragraph in the citation management DB 120d, the present invention is not limited to this. For example, the mail server 100 may divide the article body by a line feed code and count the number of citations for each line, or divide the article body for each sentence based on the punctuation mark “.”, And citation for each sentence. The number of times may be counted.

  Further, the mail server 100 may perform morphological analysis on the article text, extract words corresponding to predetermined parts of speech, and count the number of citations for each extracted word.

  An example of a computer that executes a citation count management program that implements the same function as the mail server 100 shown in FIG. 2 will be described. FIG. 17 is a diagram illustrating an example of a computer that executes the citation count management program.

  As illustrated in FIG. 17, the computer 200 includes a CPU 201 that executes various arithmetic processes, an input device 202 that receives data input from a user, and a display 203. The computer 200 includes a reading device 204 that reads a program and the like from a storage medium, and an interface device 205 that exchanges data with other computers via a network. The computer 200 also includes a RAM 206 that temporarily stores various information and a hard disk device 207. The devices 201 to 207 are connected to the bus 208.

  The hard disk device 207 has a citation count registration program 207a and an output program 207b. The CPU 201 reads out the programs 207 a and 207 b and loads them in the RAM 206. The citation count registration program 207a functions as the citation count registration process 206a. The output program 207b functions as the output process 206b.

  For example, the citation count registration process 206a corresponds to the display control unit 130b and the citation count registration unit 130c illustrated in FIG. The output process 206b corresponds to the output unit 130d.

  Note that the programs 207a and 207b are not necessarily stored in the hard disk device 207 from the beginning. For example, each program is stored in a “portable physical medium” such as a flexible disk (FD), a CD-ROM, a DVD disk, a magneto-optical disk, and an IC card inserted into the computer 200. Then, the computer 200 may read and execute each program from these.

  The following supplementary notes are further disclosed with respect to the embodiments including the above examples.

(Supplementary note 1)
It is determined whether the mail received from the client is a quote mail, and when the mail is not a quote mail, the mail body information is divided into a plurality of partial information,
For each mail identifier for identifying the mail, the partial identifier for identifying each of the plurality of partial information and the number of citations set to the initial value are stored in a storage device in association with each other,
When the mail received from the client is a quoted mail, the mail identifier of the mail as the citation source and the partial identifier of the partial information quoted in the mail are specified, and the number of citations corresponding to the specified partial identifier is set. And add
When an information collection command including the mail identifier is received, a plurality of partial identifiers corresponding to the mail identifier and the number of citations for each of the plurality of partial identifiers are extracted from the storage device, and at least one partial identifier A citation count management program for executing a process of outputting a corresponding citation count.

(Supplementary note 2) When the mail received from the client is a quoted mail, the mail identifier of the mail and the destination of the mail are further stored in the storage device in association with each other. Management program.

(Supplementary Note 3) The storage device further stores an affiliation table in which a user and the affiliation of the user are associated, and based on the affiliation table and the user who sent the quote mail or the user who received the quote mail The citation count management program according to appendix 1 or 2, wherein the citation count of partial information is counted for each affiliation.

(Supplementary note 4) The citation count management program according to Supplementary note 1, 2 or 3, wherein the text information is divided into the partial information by dividing the text information of the mail into paragraphs.

(Additional remark 5) It is determined whether the mail received from the client is a quote mail, and when the mail is not the quote mail, the body information of the mail is divided into a plurality of pieces of partial information,
For each mail identifier for identifying the mail, the partial identifier for identifying each of the plurality of partial information and the number of citations set to the initial value are stored in a storage device in association with each other,
When the mail received from the client is a quoted mail, the mail identifier of the mail as the citation source and the partial identifier of the partial information quoted in the mail are specified, and the number of citations corresponding to the specified partial identifier is set. A citation count registration unit that adds
When an information collection command including the mail identifier is received, a plurality of partial identifiers corresponding to the mail identifier and the number of citations for each of the plurality of partial identifiers are extracted from the storage device, and at least one partial identifier , An output part for outputting the corresponding citation count,
A citation count management device comprising:

(Additional remark 6) When the mail received from the client is a quote mail, the citation count registration unit further stores the mail identifier of the mail and the destination of the mail in association with each other in the storage device. The citation count management device according to appendix 5.

(Supplementary Note 7) The citation count registration unit stores an affiliation table in which a user and the affiliation of the user are associated with each other in the storage device, and receives the citation mail or the user who transmitted the affiliation table and the citation mail. 7. The citation count management device according to appendix 5 or 6, wherein the citation count of partial information is tabulated for each affiliation based on a user.

(Supplementary note 8) The citation described in the supplementary note 5, 6 or 7, wherein the citation count registration unit divides the text information into the partial information by dividing the text information of the mail into paragraphs. Count management device.

(Supplementary note 9) A citation count management method executed by a computer,
It is determined whether the mail received from the client is a quote mail, and when the mail is not a quote mail, the mail body information is divided into a plurality of partial information,
For each mail identifier for identifying the mail, the partial identifier for identifying each of the plurality of partial information and the number of citations set to the initial value are stored in a storage device in association with each other,
When the mail received from the client is a quoted mail, the mail identifier of the mail as the citation source and the partial identifier of the partial information quoted in the mail are specified, and the number of citations corresponding to the specified partial identifier is set. And add
When an information collection command including the mail identifier is received, a plurality of partial identifiers corresponding to the mail identifier and the number of citations for each of the plurality of partial identifiers are extracted from the storage device, and at least one partial identifier And a corresponding citation count output method.

(Supplementary Note 10) When the mail received from the client is a quoted mail, the mail identifier of the mail and the destination of the mail are further associated with each other and stored in the storage device. Management method.

(Additional remark 11) The said memory | storage device further memorize | stores the affiliation table which matched the user and the affiliation of the said user, and based on the user who transmitted the said affiliation table and quote mail, or the user who received this quote mail The method of managing the number of citations according to appendix 9 or 10, wherein the number of citations of partial information is counted for each affiliation.

(Supplementary note 12) The citation count management method according to supplementary note 9, 10 or 11, wherein the text information is divided into partial information by dividing the text information of the mail into paragraphs.

10a, 10b, 10n client 50 network 100 mail server

Claims (5)

On the computer,
It is determined whether the mail received from the client is a quote mail, and when the mail is not a quote mail, the mail body information is divided into a plurality of partial information,
For each mail identifier that identifies the mail, information that associates the partial identifier that identifies each of the plurality of pieces of partial information with the number of citations set as an initial value, and the affiliation that associates the user with the affiliation of the user Store the table in the storage device,
When the mail received from the client is a quoted mail, the mail identifier of the mail as the citation source and the partial identifier of the partial information quoted in the mail are specified, and the number of citations corresponding to the specified partial identifier is set. And add
When an information collection command including the mail identifier is received, a plurality of partial identifiers corresponding to the mail identifier and the number of citations for each of the plurality of partial identifiers are extracted from the storage device, and at least one partial identifier , and it outputs a corresponding citations,
A citation count management program that executes a process of counting the number of citations of partial information for each affiliation based on the affiliation table and the user who sent the citation mail or the user who received the citation mail .   2. The citation count management program according to claim 1, wherein when the mail received from the client is a citation mail, the mail identifier of the mail and the mail destination are further associated with each other and stored in the storage device. The citation count management program according to claim 1 or 2 , wherein the text information is divided into the partial information by dividing the text information of the mail into paragraphs. It is determined whether the mail received from the client is a quote mail, and when the mail is not a quote mail, the mail body information is divided into a plurality of partial information,
For each mail identifier that identifies the mail, information that associates the partial identifier that identifies each of the plurality of pieces of partial information with the number of citations set as an initial value, and the affiliation that associates the user with the affiliation of the user Store the table in the storage device,
When the mail received from the client is a quoted mail, the mail identifier of the mail as the citation source and the partial identifier of the partial information quoted in the mail are specified, and the number of citations corresponding to the specified partial identifier is set. A citation count registration unit that adds
When an information collection command including the mail identifier is received, a plurality of partial identifiers corresponding to the mail identifier and the number of citations for each of the plurality of partial identifiers are extracted from the storage device, and at least one partial identifier , An output part for outputting the corresponding citation count,
A citation count management device comprising: a counting unit that counts the number of citations of partial information for each affiliation based on the affiliation table and the user who transmitted the citation mail or the user who received the citation mail . A citation count management method executed by a computer,
It is determined whether the mail received from the client is a quote mail, and when the mail is not a quote mail, the mail body information is divided into a plurality of partial information,
For each mail identifier that identifies the mail, information that associates the partial identifier that identifies each of the plurality of pieces of partial information with the number of citations set as an initial value, and the affiliation that associates the user with the affiliation of the user Store the table in the storage device,
When the mail received from the client is a quoted mail, the mail identifier of the mail as the citation source and the partial identifier of the partial information quoted in the mail are specified, and the number of citations corresponding to the specified partial identifier is set. And add
When an information collection command including the mail identifier is received, a plurality of partial identifiers corresponding to the mail identifier and the number of citations for each of the plurality of partial identifiers are extracted from the storage device, and at least one partial identifier , and it outputs a corresponding citations,
A citation count management method, comprising: counting the number of citations of partial information for each affiliation based on the affiliation table and a user who has transmitted a citation mail or a user who has received the citation mail .

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