JP5378784B2 - User ticket issuing device, computer program thereof, and data processing method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a user ticketing device which improves LTV (Life Time Value) and retention by making purchase easy and quick, even for a counter sale article like a packet of cigarettes to which access by a general purchaser is not easy. <P>SOLUTION: An article selection screen TSG of a hypermedia HPM is changed and displayed on a touch panel 111 according to an input operation by a general purchaser, and a ticketing processing unit 123 makes a ticket printer 112 issues a cigarette purchasing ticket TST in which the article ID data TID of the packet of the cigarettes STP selected therefrom is printed. When the general purchaser brings this cigarette purchasing ticket TST to a sales processor 200, sales processing is performed by the article ID data TID as in the case when the packet of cigarettes STP is brought. Consequently, even the packet of cigarettes STP to which access by the general purchaser is not easy like the packet of cigarette can be easily and quickly sold. <P>COPYRIGHT: (C)2010,JPO&amp;INPIT

Description

  The present invention relates to a user ticketing device used in a supply chain store in which a sales processing device that performs sales processing using product ID (Identity) data to which store sales products are given, a computer program thereof, and a data processing method thereof .

  At present, various over-the-counter products are displayed and sold in so-called fixtures and product inventory racks at supply chain stores such as so-called convenience stores. Furthermore, in the supply chain stores as described above, sales processing devices called so-called POS (Point Of Sales) terminals and electronic cash registers are installed.

  This sales processing device performs sales processing with product ID data to which over-the-counter sales products are assigned, and generates sales history data. More specifically, a general sales processing apparatus has a keyboard unit and a barcode reader.

  On the other hand, a JAN (Japanese Article Number) code, which is product ID data, is written as a barcode image and a sequence text on the over-the-counter products. Therefore, the product ID data is input to the sales processing device and processed for sale by causing the barcode image to be optically read by the barcode reader or inputting the numeric text to the keyboard unit.

  In general supply chain stores, furniture and product inventory racks are installed in so-called product sales floors, and sales processing devices are installed in so-called cashier clerk spaces. Therefore, the general purchaser obtains a desired over-the-counter product from a fixture or a product inventory rack and transfers it to a cashier clerk space.

  However, cigarette packs, which are one of the over-the-counter products, are prohibited from being sold to minors and are easily stolen due to their small size and light weight. Thus, some over-the-counter products such as cigarette packs are not easily accessible by general purchasers, and there are many supply chain stores that are displayed on a so-called furniture or product inventory rack behind the cash register.

  Therefore, when a general purchaser purchases over-the-counter products such as cigarette packs at such a supply chain store, the desired product is sent verbally to the store worker in the cashier clerk space.

  There are various proposals for supporting product sales at supply chain stores as described above. For example, there is a proposal of a sales information processing apparatus that keeps the advantages of the bar code method that has been used in the past while preventing customers from waiting at a cash register.

  In the sales information processing apparatus, when a customer purchases a product, the case is carried by the customer, and when sales information of the product purchased by the customer is input, the memory arranged in the case The sales information is stored by the following, and then when the customer pays at the cash register, the sales information stored in the memory is transmitted to the cash register side by the transmission unit provided in the housing and the total amount is displayed. (For example, refer to Patent Document 1).

  In addition, a transaction processing system has been proposed in which the customer's own registration is performed to reduce the workload of the staff, and the customer's waiting time at the cash register is shortened to improve customer service.

  In this transaction processing system, a merchandise registration apparatus is installed in the store so that merchandise can be registered from the store aisle side. The merchandise registration apparatus and the settlement apparatus are connected by a data communication line or the like, and a settlement process for the merchandise registered by the merchandise registration apparatus is performed by the settlement apparatus. In addition, the weight measuring unit measures the weight of the product before registration and the weight of the product after registration to prevent the product from being illegally taken out of the store (for example, see Patent Document 2).

  Furthermore, there is also a proposal for a product sales system that allows a customer to select a product directly by hand and saves the user from having to carry the product he / she wants to purchase in the store. In this merchandise sales system, a merchandise sample to be sold is displayed at a store, and a large number of tag cards including delivery information are arranged in the vicinity.

  In the store, a card issuing terminal for issuing an ID card to the customer, a cash register terminal, an information withdrawal terminal, and a store server are connected by a communication network, and can also be connected to an external network through the store server. .

The customer selects a product to be purchased from the product sample in the store, brings the tag card together with his / her ID card to the cashier counter, and pays at the cashier terminal. The product is transported to a designated transport destination (see, for example, Patent Document 3).
JP 05-035971 A Japanese Patent Laid-Open No. 08-190671 JP 2003-256518 A

  As described above, in the method in which a store worker takes out a cigarette pack from a cigarette storage rack behind the cashier clerk's space and responds to the request of the general purchaser, the general purchaser verbally operates the cigarette brand. The store worker needs to find a cigarette pack of the cigarette brand that has been notified from the cigarette storage rack.

  However, various products sold at supply chain stores and the like are now in a wide variety, and the above-mentioned products sold in stores such as cigarette packs are no exception. Corresponding to such a situation, the number of merchandise accommodation positions of the storefront rack is increasing.

  In addition, since new products are frequently added to the over-the-counter sales products as described above, the position of the over-the-counter sales products accommodated in the product accommodation position of the over-the-counter storage rack is also frequently changed. On the other hand, in a franchise store such as a so-called convenience store, the store worker is often a part-time worker who changes every day.

  For this reason, it is very difficult for a store worker such as a part-time job to immediately find a store sales product desired by a general purchaser from a huge product storage position of today's huge store storage rack.

  In particular, over-the-counter products such as cigarette packs are diversifying under common brands such as “XX”, “XX Light”, and “XXX Menthol”. Of course, such a cigarette pack has a similar front image of a product called a brand image.

  For this reason, although a general purchaser desires “XX light”, a shop worker frequently makes a mistake with “XX menthol”. If this happens frequently, even if over-the-counter merchandise is stored in the over-the-counter storage rack, the general purchaser will be greatly waited, and the store worker will be forced to perform complicated operations.

  In this case, the general customer will feel uncomfortable at the merchandise store because he / she has been waiting for a long time. On the other hand, store workers also spend a great deal of time on unnecessary work.

  For this reason, as described above, it may not be easy for a general purchaser to verbally communicate a tobacco brand to a store worker, and even if notified, it is not easy for a store worker to find a cigarette pack from a tobacco storage rack. There is a case.

  For example, in a vending machine, a general purchaser can freely and easily select a desired cigarette brand, so the above-described problems do not occur. Therefore, some supply chain stores have cigarette pack vending machines in stores or in stores.

  However, current vending machines for cigarette packs require an adult authentication function. For this reason, a general purchaser who cannot use the adult authentication function may not be able to purchase a cigarette pack with a vending machine.

  If the above-mentioned thing happens frequently, naturally, the general customer will use the merchandise sales store, and purchase the merchandise for sale at the merchandise sales store will decrease, so-called LTV ( Life Time Value) and retention will be reduced.

  The present invention has been made in view of the above-described problems, and improves LTV and retention by making purchases simple and quick even for over-the-counter products such as cigarette packs that are not easily accessible by general purchasers. A user ticket issuing device, a computer program thereof, and a processing method.

The user ticketing device according to the present invention is a user ticketing device used in a supply chain store in which a sales processing device that sells products with product ID data to which store sales products are assigned, and is input to a general purchaser. A touch panel to be operated, a media holding unit that holds hypermedia that contains at least a product selection screen used to select specific over-the-counter products, and a hypermedia product selection screen that supports input operations by general buyers. Product display data selected by a media display unit that is switched and displayed on the touch panel, a ticket printer that issues a product purchase ticket that is used to purchase a specific over-the-counter product, and a over-the-counter product selection screen A ticket issuing processing unit for causing a ticket printer to issue a product purchase ticket printed on In The ticketing system, supply chain store, in the vicinity of the sales processing device shop clerk is located, generally the purchaser is not easy access by position, the product inventory racks particular over-the-counter commodity is stock disposed The media holding unit holds the hypermedia that also contains the inventory location data in the product inventory rack of a specific over-the-counter product, and the ticketing processing unit prints out the in-store location data of the selected over-the-counter product. Issue a product purchase ticket.

  Therefore, the user ticketing device of the present invention is used in a supply chain store in which a sales processing device that performs sales processing using product ID data to which store sales products are assigned is installed. The media holding unit holds hypermedia including at least a product selection screen used for selecting a specific over-the-counter product. Therefore, when the general purchaser performs an input operation on the touch panel, the media display unit switches and displays the hypermedia product selection screen on the touch panel. The ticket printer uses the ticket printer to issue a product purchase ticket in which the product ID data of the over-the-counter product selected on the switched product selection screen is printed out, so the ticket printer can be used to purchase a specific over-the-counter product Issue a product purchase ticket. Therefore, when the general purchaser brings the product purchase ticket to the sales processing device, the sales process is executed with the product ID data as in the case where the over-the-counter sales product is brought. For this reason, even for over-the-counter products that are not easily accessible by general buyers, such as cigarette packs, the product ID data is stored in the sales processing device without the general purchaser verbally communicating the desired purchase item to store workers. Entered.

  Further, in the user ticketing device as described above, the media holding unit holds hypermedia including merchandise advertisement data of over-the-counter sales products related to a specific over-the-counter sales product, and the media display unit is input by a general purchaser Merchandise promotion data related to over-the-counter merchandise selected by hypermedia switched and displayed by operation may also be displayed and output.

  Further, in the user ticketing device as described above, the media holding unit holds hypermedia including product advertisement data of the over-the-counter sales product related to the specific over-the-counter sales product, and the ticketing processing unit selects the selected over-the-counter sales A product purchase ticket printed out for product promotion data related to the product may be issued.

  Further, in the user ticketing device as described above, at least a pause detection unit that detects a predetermined device pause condition when the touch panel is not operated for input, and at least each part that includes the touch panel when the device pause condition is detected. A hibernation control unit for setting a hibernation state, an activation detection unit for detecting a predetermined device activation condition in the device hibernation state, and an activation control unit for activating each unit that has been deactivated when the device activation condition is detected, You may have.

  In the user ticketing device as described above, the activation detection unit may detect that the general purchaser is positioned at least in front of the touch panel as an apparatus activation condition.

  In the user ticketing device as described above, the activation detection unit may detect a product purchase condition necessary for purchasing a specific over-the-counter sales product as the device activation condition.

  In the user ticketing device as described above, the media holding unit holds hypermedia used for selection of over-the-counter sales products that can be purchased only by adults, and the activation detection unit is a product purchase condition for successful adult authentication. You may detect as apparatus starting conditions.

  The user ticketing device as described above further includes a medium detection unit that detects a predetermined adult authentication medium, and the activation detection unit detects success of adult authentication based on detection of the adult authentication medium as a device activation condition. May be.

  The user ticketing device as described above further includes an ID reading unit that reads and operates the product ID data given to the over-the-counter sales product, and the activation detection unit is a product ID of the over-the-counter sales product that can only be purchased by an adult. Data reading operation may be detected as an apparatus activation condition.

  In the user ticketing device as described above, the media display unit may switch and display a hypermedia product selection screen corresponding to the read product ID data on the touch panel.

In addition, in the user ticketing device as described above, the over-the-counter sales product whose product ID data is read and operated by the ID reading unit may be a product owned by a general purchaser.
In the user ticketing device as described above, the specific over-the-counter product may be composed of at least a cigarette pack and a cigarette carton.

The computer program of the present invention is a computer program for the user ticketing device of the present invention, a media holding process for holding hypermedia including at least a product selection screen used for selection of a specific over-the-counter product, The media display process for switching the hypermedia product selection screen to the touch panel in response to the input operation of the general purchaser, and the product ID data of the over-the-counter product selected by the switched product selection screen are printed out. A ticket issuing process for issuing a product purchase ticket to a ticket printer is executed by the user ticketing device, and the supply chain store is located near the sales processing device where the store worker is located and is not easily accessible by a general purchaser. A product inventory rack is placed in which specific over-the-counter products are stocked. In the media retention process, the hypermedia process that includes the inventory location data in the product inventory rack for a specific over-the-counter product and the inventory location data for the selected over-the-counter product in the ticketing process are also printed out. and product purchase to issue a ticket processing that is, Ru was further executed on the user ticketing equipment.

The data processing method of the present invention is a data processing method for the user ticketing device of the present invention, wherein the user ticketing device includes hypermedia including at least a product selection screen used for selection of a specific over-the-counter sales product. The media holding operation to be held, the media display operation for switching the hypermedia product selection screen on the touch panel corresponding to the input operation of the general purchaser, and the products for over-the-counter products selected by the product selection screen to be switched The ticket issuing process operation for issuing a product purchase ticket on which the ID data is printed out to the ticket printer is executed, and the supply chain store is easily accessible by a general purchaser in the vicinity of the sales processing device where the store worker is located. There is a product inventory rack where certain over-the-counter products are stocked, Ticketing device, the media holding operation, an operation for holding a hypermedia that stock position data also included in the product inventory racks of a particular over-the-counter commodity, the ticketing processing operation, also inventory position data of the selected over-the-counter commodity And issuing a printed product purchase ticket.

  The various constituent elements of the present invention need only be formed so as to realize their functions. For example, dedicated hardware that exhibits a predetermined function, and a computer device provided with a predetermined function by a computer program It can be realized as a predetermined function realized in a computer apparatus by a computer program, any combination thereof, or the like.

  In addition, the various components of the present invention do not have to be individually independent, a plurality of components are formed as a single member, and a single component is formed of a plurality of members. It may be that a certain component is a part of another component, a part of a certain component overlaps a part of another component, and the like.

  Moreover, although the computer program and the data processing method of this invention have described several process and operation | movement in order, the order of description does not limit the order which performs several process and several operation | movement.

  For this reason, when implementing the computer program and data processing method of the present invention, the order of the plurality of processes and the plurality of operations can be changed within a range that does not hinder the contents.

  Furthermore, the computer program and the data processing method of the present invention are not limited to being executed at a timing when a plurality of processes and a plurality of operations are individually different. For this reason, other processes and operations occur during execution of certain processes and operations, and the execution timing of certain processes and operations overlaps with the execution timing of other processes and operations. Etc.

  In addition, the hypermedia referred to in the present invention may have image data of a plurality of product selection screens that are switched and displayed by an input operation. Such hypermedia has, for example, part or all of moving image data, text data, audio data, operation icons, etc., and allows a data structure in which these are connected by hyperlinks.

  In the user ticketing device of the present invention, the media holding unit holds hypermedia including at least a product selection screen used for selecting a specific over-the-counter product. Therefore, when the general purchaser performs an input operation on the touch panel, the media display unit switches and displays the hypermedia product selection screen on the touch panel. The ticket printer uses the ticket printer to issue a product purchase ticket in which the product ID data of the over-the-counter product selected on the switched product selection screen is printed out, so the ticket printer can be used to purchase a specific over-the-counter product Issue a product purchase ticket. Therefore, when the general purchaser brings the product purchase ticket to the sales processing device, the sales process is executed with the product ID data as in the case where the over-the-counter sales product is brought. For this reason, even for over-the-counter products that are not easily accessible by general buyers, such as cigarette packs, the product ID data is stored in the sales processing device without the general purchaser verbally communicating the desired purchase item to store workers. Entered. Therefore, even over-the-counter products that are not easily accessible by general buyers, such as cigarette packs, can be sold easily and quickly, and loss of sales opportunities for new products can be prevented.

  An embodiment of the present invention will be described below with reference to the drawings. As shown in FIGS. 1 and 2, the user ticket issuing device 100 according to the present embodiment is used in a convenience store CVS that is a supply chain store in which a sales processing device 200 such as a so-called POS terminal is installed.

  The sales processing device 200 performs sales processing using product ID data TID to which various store sales products such as cigarette packs STP are given. For this reason, as shown in FIG. 2, in the convenience store CVS, for example, the sales processing device 200 is installed in the front of the cashier clerk space SRS where the store worker is located, and the cigarette pack is located in the rear of the cashier clerk space SRS. A merchandise inventory rack 400 in which STPs are stocked is arranged.

  The user ticketing device 100 according to the present embodiment will be described later in detail. For example, in the vicinity of the cashier clerk space SRS, the user ticketing device 100 is placed in the customer moving space CMS at a position that does not hinder the sales processing of the sales processing device 200 100 is installed.

  As shown in FIG. 1, the user ticket issuing device 100 includes at least a touch panel 111 that is input and operated by a general purchaser and a product selection screen TSG that is used to select a cigarette pack STP that is a specific over-the-counter product. A media holding unit 121 that holds the hypermedia HPM, a media display unit 122 that switches and displays the hypermedia HPM product selection screen TSG on the touch panel 111 in response to an input operation by a general purchaser, and a specific over-the-counter product. Ticket printer 112 that issues a cigarette purchase ticket TST, which is a merchandise purchase ticket used to purchase a cigarette pack STP, and a cigarette pack selected on a merchandise selection screen TSG that is switched as shown in FIGS. Tobacco purchase channel printed with STP product ID data TID Having a ticketing processing section 123 for issuing Tsu bets TST ticket printer 112, a.

  Therefore, as shown in FIG. 1, the media holding unit 121 holds the hypermedia HPM that also includes the inventory position data SPD in the product inventory rack 400 of the cigarette pack STP that is a specific over-the-counter product, and issues a ticket issuing processing unit 123. 5 issues a cigarette purchase ticket TST in which the inventory position data SPD of the selected cigarette pack STP is also printed out, as shown in FIG.

  In addition, the user ticket issuing device 100 according to the present embodiment includes at least a touch panel 131 that detects a predetermined device suspension condition MSC when at least the touch panel 111 is not operated for input, and at least a touch panel when the device suspension condition MSC is detected. 111, a sleep control unit 132 that puts each part including 111 into a device sleep state, a human sensor 113 that is a start detection unit that detects a predetermined device start condition MMC in the device sleep state, and a device start condition MMC are detected. Then, it has further the starting control part 134 which starts each part which has stopped. As described in detail later, the above-described human sensor 113 detects that the general purchaser is positioned at least in front of the touch panel 111 as the apparatus activation condition MMC.

  More specifically, as shown in FIG. 2, the user ticket issuing device 100 according to the present embodiment has a slope whose upper surface is inclined forward, and includes a touch panel 111, a ticket printer 112, a human sensor 113, a numeric keypad. 114, etc. are arranged.

  As shown in FIG. 3, the user ticket issuing device 100 according to the present embodiment also includes a microcomputer 115. The microcomputer 115 includes the touch panel 111, the ticket printer 112, the human sensor 113, and the numeric keypad 114. , Etc. are connected.

  The microcomputer 115 is mounted with an appropriate computer program, and the above-described units 121 to 123 and 131 to 134 are logically controlled by performing integrated control of the above-described units corresponding to the computer program. It has been realized.

  For example, the media holding unit 121 corresponds to a storage area constructed in a built-in memory (not shown) such as an HDD (Hard Disc Drive) of the microcomputer 115 so that it can be recognized corresponding to the computer program.

  Further, the media display unit 122 corresponds to a function for controlling the operation of image display on the touch panel 111 corresponding to a computer program in which the microcomputer 115 is mounted.

  The ticket issuing unit 123 corresponds to a function for controlling the operation of the print output of the ticket printer 112 corresponding to a computer program in which the microcomputer 115 is mounted.

  Although the following will be described in detail later, the pause detection unit 131 corresponds to a function of measuring the detection state of the human sensor 113 and the touch panel 111 corresponding to a computer program in which the microcomputer 115 is mounted.

  The hibernation detection unit 131 and the activation control unit 134 correspond to a function for controlling the energization state of the touch panel 111 and the ticket printer 112 corresponding to a computer program in which the microcomputer 115 is mounted.

  Each of the above-described units 121 to 131 is physically realized by using various types of hardware as necessary, but essentially the microcomputer 115 operates in accordance with the computer program as described above. This is logically realized.

  Such a computer program includes, for example, a media holding process for holding a hypermedia HPM including at least a product selection screen TSG used for selecting a cigarette pack STP that is a specific over-the-counter product, and a product selection for the hypermedia HPM. Media display processing for switching and displaying the screen TSG on the touch panel 111 in response to an input operation of a general purchaser, and a cigarette on which the product ID data TID of the cigarette pack STP selected by the product selection screen TSG to be displayed is printed out Ticket issuance processing for causing the ticket printer 112 to issue a purchase ticket TST, at least pause detection processing for detecting a predetermined device pause condition MSC when the touch panel 111 is not input, and at least when the device pause condition MSC is detected Touch panel 11 is a hibernation control process for setting each part including 11 to a device hibernation state, a human sensor 113 for detecting a predetermined device activation condition MMC in the device hibernation state, and a hibernation when the device activation condition MMC is detected. The activation control processing for activating each unit is described so as to be executed by the user ticket issuing device 100.

  As shown in FIG. 1, the sales processing device 200 performs sales processing of the cigarette pack STP using the input product ID data TID to generate sales history data SRD, and the generated sales history data. And a history transmission unit 220 that transmits the SRD to the headquarters management apparatus 300.

  The headquarter management device 300 includes a history collection unit 310 that collects sales history data SRD from the sales processing devices 200 of a plurality of convenience stores CVS, and a history management unit 320 that manages the collected sales history data SRD. .

  In the configuration as described above, for example, a cigarette pack STP that is a specific over-the-counter product at a convenience store CVS is displayed in a product inventory rack or the like behind the cashier clerk space SRS, as shown in FIG. Free access for general buyers can be difficult.

  For this reason, a general purchaser who wishes to purchase a cigarette pack STP has purchased the desired cigarette pack STP by verbally informing the store worker of the cashier clerk space SRS of the cigarette brand and number.

  In this case, as shown in FIG. 4, since the product ID data TID is written as a barcode image in the cigarette pack STP, the store worker displays the barcode image of the cigarette pack STP as a barcode reader of the sales processing device 200. The product ID data TID is inputted by optically reading the data.

  Then, the sales process of the cigarette pack STP is executed with the product ID data TID, and the sales history data SRD is generated. The sales history data SRD is transmitted from the sales processing device 200 of the convenience store CVS to the headquarter management device 300 of the franchise headquarters FCH.

  This headquarters management device 300 collects and manages the sales history data SRD from the sales processing devices 200 of a large number of convenience stores CVS as described above so that it can be used for planning sales strategies and the like.

  However, in the convenience store CVS of the present embodiment, the user ticketing device 100 is installed in the customer moving space CMS at a position that does not hinder the sales processing of the sales processing device 200 in the vicinity of the cashier clerk space SRS as described above. .

  For this reason, a general purchaser who wishes to purchase a cigarette pack STP can purchase a cigarette purchase ticket with the user ticketing device 100 without verbally notifying the store clerk of the cashier clerk space SRS of the cigarette brand and number, etc. as described above. It can also be printed out to TST.

  More specifically, as shown in FIG. 6, the user ticket issuing apparatus 100 according to the present embodiment, when a state where a general purchaser is not detected by the human sensor 113 elapses until a predetermined time (steps S1-N, S11-). Y) Using this as the apparatus hibernation condition MSC, the respective units such as the touch panel 111 are put into the hibernation state (step S12).

  On the other hand, when a general purchaser is detected by the human sensor 113 (step S1-Y), each unit such as the touch panel 111 is activated using this as a device activation condition MMC (step S2).

  In other words, the user ticketing device 100 according to the present embodiment is normally in a resting state and significantly reduces power consumption (step S12), but a general purchaser who wants to purchase a cigarette pack STP is located in the front. It is automatically activated by itself (steps S1 and S2).

  The user ticketing device 100 generates and outputs product ID data TID by causing the user ticketing device 100 to display and output a product selection screen TSG for selecting the cigarette pack STP step by step in response to an input operation of a general purchaser. Is memorized in advance.

  Therefore, when the user ticket issuing device 100 detects and activates a general purchaser as described above (steps S1 and S2), the user ticket issuing device 100 displays and outputs the initial product selection screen TSG of the hypermedia HPM on the touch panel 111 (step S1). S3).

  This initial product selection screen TSG includes, for example, “Cigarette brand A, tobacco brand B, tobacco brand C,... The main product name such as “” is displayed and output as an operation icon or the like of the appearance image of the cigarette pack STP (not shown).

  In addition, along with a guidance message such as “Please select the desired cigarette by selecting the following conditions”, selection conditions such as “With menthol without menthol”, “Long middle short”, “Selling new products” are displayed as operation icons. Is output (not shown).

  Therefore, when the general purchaser inputs the product selection screen TSG as described above as desired (step S4-Y), the product selection screen TSG is switched and displayed corresponding to the input operation (step S5).

  Then, when the product selection screen TSG confirming the cigarette pack STP which is a specific over-the-counter product is displayed by switching as described above (step S7), “Do you want to purchase this product” or the like? Guidance messages and operation icons such as “return to purchase, return to top,” “pack, cartons,” etc. are displayed and output together with a pull-down menu for selecting the number (step S8).

  Therefore, when the general purchaser inputs a purchase request as desired on the above-described product selection screen TSG (step S9-Y), a cigarette purchase ticket TST is issued from the ticket printer 112 in response to the input operation (step S10). ).

  The cigarette purchase ticket TST issued in this way, as shown in Fig. 5, is a guidance message such as "Please bring the cigarette purchase ticket to the cash register. The price is as follows. Is printed out.

  Further, the brand, unit price, number and total amount of the cigarette pack STP, product ID data TID composed of a barcode image, stock position data SPD in the product stock rack 400 of the cigarette pack STP, and the like are also printed out.

  The inventory position data SPD is printed out as a schematic image of the inventory position of the commodity inventory rack 400 together with a guidance message such as “Request for cigarette E3 box”.

  As described above, when the general purchaser obtains the cigarette purchase ticket TST and brings it to the position of the sales processing device 200 in the cashier clerk space SRS, the store worker displays the barcode image of the cigarette purchase ticket TST in the bar of the sales processing device 200. Since the product ID data TID is input by causing the code reader to optically read, the following processing is performed in the same manner as in the case of ordinary over-the-counter products.

  For this reason, sales history data SRD is similarly generated and transmitted from the sales processing device 200 of the convenience store CVS to the headquarter management device 300 of the franchise headquarters FCH.

  At this time, the sales history data SRD can include various data such as whether the sales processing of the cigarette pack STP is caused by the cigarette purchase ticket TST issued by the user ticket issuing device 100, for example.

  In addition, even if the user ticket issuing device 100 detects the general purchaser by the human sensor 113, when a state where there is no input operation to the touch panel 111 or the like has elapsed until a predetermined time (step S6-Y), the product in the initial state The initial state of displaying and outputting the selection screen TSG is automatically restored (step S3).

  When the state in which the general purchaser is not detected by the human sensor 113 as described above elapses until a predetermined time (steps S1-N and S11-Y), this is used as a device suspension condition MSC, and each unit such as the touch panel 111 is in a suspended state. (Step S12).

  In the user ticketing device 100 according to the present embodiment, the media holding unit 121 holds the hypermedia HPM including at least the product selection screen TSG used for selecting the cigarette pack STP that is a specific over-the-counter product as described above. .

  Therefore, in response to an input operation by a general purchaser, the media display unit 122 switches and displays the hypermedia HPM product selection screen TSG on the touch panel 111.

  The ticket issuing processing unit 123 causes the ticket printer 112 to issue a cigarette purchase ticket TST in which the product ID data TID of the cigarette pack STP selected on the product selection screen TSG displayed by switching is printed out.

  Therefore, when the general purchaser brings the cigarette purchase ticket TST to the sales processing device 200, the sales process is executed with the product ID data TID as in the case where the cigarette pack STP is brought.

  For this reason, even with a cigarette pack STP that is not easily accessible by a general purchaser such as a cigarette pack, the general purchaser does not verbally instruct the store worker to purchase the product, and the product ID data TID is stored in the sales processing device 200. Is input.

  Therefore, even a cigarette pack STP that is not easily accessible by a general purchaser, such as a cigarette pack, can be sold easily and quickly, and loss of sales opportunities for new products can be prevented.

  In particular, the product ID data TID is printed out on the cigarette purchase ticket TST with a bar code image common to the cigarette pack STP. For this reason, the sales processing device 200 can execute the sales processing with the cigarette purchase ticket TST in the same manner as the cigarette pack STP.

  Moreover, the media holding unit 121 holds the hypermedia HPM including the inventory position data SPD in the product inventory rack 400 of the cigarette pack STP that is a specific over-the-counter product, and the ticket issuing unit 123 selects the selected cigarette pack. The STP inventory position data SPD also issues a printed cigarette purchase ticket TST.

  For this reason, the store worker in the cashier clerk space SRS can easily obtain a desired product of a general purchaser from various types of cigarette packs STP stored in the product inventory rack 400 by using the inventory position data SPD of the cigarette purchase ticket TST. Can be acquired quickly.

  Furthermore, the user ticket issuing device 100 according to the present embodiment detects at least a predetermined device suspension condition MSC by the suspension detection unit 131 when at least the touch panel 111 is not operated for input, and at least each part including the touch panel 111 is suspended. In 132, the apparatus is put into a sleep state.

  For this reason, the touch panel 111 etc. are not always used wastefully until there is no general purchaser. Therefore, the power consumption can be greatly reduced, which can contribute to the reduction of greenhouse gas emissions.

  If the predetermined device activation condition MMC is detected by the human sensor 113 while the apparatus is in the hibernation state, the activation control unit 134 activates each unit that has been deactivated. For this reason, the touch panel 111 etc. are started only if a general purchaser is located in front of the user ticket issuing device 100. Accordingly, not only the operability of the general purchaser is not disturbed, but also the general purchaser can be alerted by the activation of the touch panel 111.

  Moreover, the user ticket issuing device 100 automatically returns to the initial state when a state in which there is no input operation by a general purchaser has elapsed until a predetermined time. For this reason, even if the general purchaser who completes or suspends the product selection is separated from the user ticket issuing device 100, the next general purchaser can input the user ticket issuing device 100 without any problem.

  In addition, in the user ticket issuing device 100 according to the present embodiment, the hypermedia HPM product selection screen TSG for selecting the cigarette pack STP stepwise in response to the input operation is displayed and output on the touch panel 111. For this reason, the general purchaser can intuitively select a desired cigarette pack STP without requiring specialized skills.

  The present invention is not limited to the present embodiment, and various modifications are allowed without departing from the scope of the present invention. For example, in the above embodiment, the hypermedia HPM including a series of product selection screens TSG is registered in advance in the stand-alone user ticket issuing device 100.

  However, in recent years, the sales cycle of new products such as tobacco pack STP has improved. Accordingly, the user ticket issuing device 100 may acquire a hypermedia HPM including a series of product selection screens TSG from a manufacturer management device (not shown) of the cigarette pack STP at a predetermined timing.

  Moreover, in the said form, only the hypermedia HPM product selection screen TSG was displayed and output corresponding to the input operation of the touch panel 111 by the general purchaser of the user ticket issuing apparatus 100.

  However, the media holding unit 121 holds the hypermedia HPM including the product promotion data of the cigarette pack STP related to the cigarette pack STP that is a specific over-the-counter sale product, and the media display unit 122 performs an input operation of a general purchaser. The merchandise promotion data related to the cigarette pack STP selected by the hypermedia HPM that is switched and displayed may be displayed and output (not shown).

  For example, when a general purchaser selects a cigarette pack STP on the hypermedia HPM product selection screen TSG on the user ticketing device 100, a new product cigarette pack STP, a correlated cigarette pack STP, an upper product cigarette pack STP, Or the like may be displayed and output on the product selection screen TSG.

  In particular, when the general purchaser selects the cigarette pack STP by selecting the conditions on the product selection screen TSG as described above, the above-mentioned various cigarette packs STP are recommended to the general purchaser corresponding to the condition selection. Can do.

  Similarly, in the above embodiment, it is exemplified that not only the product ID data TID of the cigarette pack STP but also the stock position data SPD in the product stock rack 400 is printed out on the cigarette purchase ticket TST.

  However, the media holding unit 121 holds the hypermedia HPM including the product promotion data of the cigarette pack STP related to the cigarette pack STP that is a specific over-the-counter product, and the ticketing processing unit 123 selects the selected cigarette pack STP. A commercial purchase data TST printed on the product may be issued (not shown).

  Furthermore, in the said form, it illustrated that the user ticket issuing apparatus 100 printed and output the product ID data TID of the cigarette pack STP on the cigarette purchase ticket TST by the product selection screen TSG of Hypermedia HPM.

  However, novelty goods such as disposable lighters and portable ashtrays may be displayed and output on the product selection screen TSG together with the cigarette pack STP, and product ID data TID may be generated and printed out on the cigarette purchase ticket TST.

  Moreover, in order to simplify description in the said form, it illustrated that only one goods inventory rack 400 is arrange | positioned in cash register clerk space SRS. However, as shown in FIG. 7, in a convenience store CVS or the like, a plurality of product inventory racks 400 may be arranged in the cashier clerk space SRS. In such a case, it can be assumed that the cigarette packs STP accommodated for each of the plurality of product inventory racks 400 are different.

  Therefore, as shown in FIG. 8, a schematic image of the cashier clerk space SRS may be printed on the cigarette purchase ticket TST, and the schematic images of the plurality of product inventory racks 400 may be displayed and output with selective highlighting or the like. .

  In this case, even if a plurality of product inventory racks 400 having different stored cigarette packs STP and the like are arranged in the cashier clerk space SRS, the store worker can quickly and accurately obtain the necessary cigarette packs STP and the like. Can do.

  In the above embodiment, the human sensor 113 that detects that the general purchaser is positioned at least in front of the touch panel 111 is illustrated as the activation detection unit that detects the predetermined apparatus activation condition MMC when the apparatus is in the hibernation state.

  However, the activation detection unit as described above may detect the product purchase condition necessary for purchasing the cigarette pack STP that is a specific over-the-counter product as the apparatus activation condition MMC. As such an activation detection unit, success of adult authentication may be detected as an apparatus activation condition MMC that is a product purchase condition.

  More specifically, the user ticketing device further includes a medium detection unit that detects a predetermined adult authentication medium, and the activation detection unit detects success of adult authentication by detecting the adult authentication medium as the apparatus activation condition MMC. do it.

  In this case, for example, the user ticketing device can be activated from the resting state by detecting an adult authentication medium or the like that is used for purchasing the cigarette pack STP with the vending machine.

  Of the over-the-counter products, the cigarette pack STP has high portability and palatability. For this reason, a general purchaser who wishes to purchase a specific brand of cigarette pack STP is likely to have the cigarette pack STP.

  Therefore, the user ticketing device further includes an ID reading unit that reads and operates the product ID data TID assigned to the cigarette pack STP, and the activation detection unit stores the product ID data TID of the cigarette pack STP that can be purchased only by an adult. The reading operation may be detected as the apparatus activation condition MMC.

  That is, an adult general purchaser who purchases the cigarette pack STP is likely to have the cigarette pack STP. Therefore, the possession of the cigarette pack STP can be used for adult authentication as it is.

  In this case, the user ticketing apparatus has an input device such as a barcode reader, a magnetic reader, or an RFID (Radio Frequency Identification) reader, and acquires product ID data TID from the barcode, magnetic stripe, or RFID chip of the cigarette pack STP. It may be done (not shown).

  Further, in the above embodiment, a general purchaser selects a cigarette pack STP to be purchased and issues a cigarette purchase ticket TST by, for example, an input operation of a hypermedia HPM product selection screen TSG displayed and output on the touch panel 111. Was illustrated.

  However, when the user ticket issuing device reads the product ID data TID given to the cigarette pack STP by the ID reading unit as described above, the media display unit 122 corresponds to the read product ID data TID. The hypermedia HPM product selection screen TSG may be switched and displayed on the touch panel 111. In this case, the general purchaser can easily and quickly obtain the cigarette purchase ticket TST that can purchase the cigarette pack STP possessed by the general purchaser.

  Furthermore, the cigarette pack STP is illustrated as a specific over-the-counter product that is difficult for a general purchaser to bring in the above embodiment. However, such over-the-counter products may be alcoholic beverages or tobacco cartons.

  In particular, in the above embodiment, the cigarette pack STP can be selected on the product selection screen TSG of Hypermedia HPM. However, even if the cigarette pack STP and the cigarette carton (not shown) can be selected and the cigarette purchase ticket TST can be issued. Good.

  For example, the user ticket issuing device displays a product selection screen TSG for pack sales and carton sales on the touch panel 111 in response to an input operation of a general purchaser, and the pack sales selected by the product selection screen TSG displayed for switching. And the product ID data TID of the carton sales are printed out on the cigarette purchase ticket TST.

  For this reason, it is possible to allow a general purchaser to easily and reliably select a purchase of a pack and a purchase of a carton, which are purchase forms unique to the cigarette pack STP, and input data to the sales processing device 200.

  Furthermore, in the present embodiment, it is exemplified that each unit such as the user ticket issuing device 100 is logically realized as various functions by a computer program. However, each of these units can be formed as unique hardware, or can be realized as a combination of software and hardware.

Needless to say, the above-described embodiment and a plurality of modifications can be combined within a range in which the contents do not conflict with each other. Further, in the above-described embodiments and modifications, the structure of each part has been specifically described, but the structure and the like can be changed in various ways within a range that satisfies the present invention.
Hereinafter, examples of the reference form will be added.
1. A user ticketing device used in a supply chain store in which a sales processing device that performs sales processing with product ID (Identity) data to which store sales products are assigned,
A touch panel input by general buyers,
A media holding unit for holding hypermedia including at least a product selection screen used for selection of the specific over-the-counter product;
A media display unit that switches and displays the product selection screen of the hypermedia on the touch panel in response to the input operation of the general purchaser;
A ticket printer that issues a product purchase ticket to be used for the purchase of the specific over-the-counter product;
A ticket issuing processing unit for causing the ticket printer to issue a product purchase ticket in which the product ID data of the over-the-counter sales product selected by the product selection screen to be displayed is switched;
A user ticketing device.
2. 1. In the user ticketing device according to claim 1, in the supply chain store, a product inventory rack in which the specific storefront sales product is stocked is arranged in the vicinity of the sales processing device where a store worker is located,
The media holding unit holds the hypermedia including the inventory position data in the product inventory rack of the specific over-the-counter product,
The ticket issuing processing unit is a user ticket issuing device that issues a product purchase ticket in which the inventory position data of the selected over-the-counter sales product is also printed out.
3. 1. Or 2. In the user ticketing device described in
The media holding unit holds the hypermedia including product advertisement data of the over-the-counter sales product related to the specific over-the-counter sales product,
The media display unit is a user ticket issuing device that also displays and outputs the product promotion data related to the over-the-counter merchandise selected by the hypermedia that is switched and displayed by an input operation of the general purchaser.
4). 1. Or 3. In the user ticketing device according to any one of
The media holding unit holds the hypermedia including product advertisement data of the over-the-counter sales product related to the specific over-the-counter sales product,
The ticket issuing processing unit is a user ticket issuing device that issues a product purchase ticket in which the product promotion data related to the selected over-the-counter sales product is also printed out.
5. 1. Or 4. In the user ticketing device according to any one of
A pause detection unit that detects a predetermined device pause condition when at least the touch panel is not operated for input; and
When the device pause condition is detected, a pause control unit that puts at least each part including the touch panel into a device pause state,
An activation detection unit for detecting a predetermined apparatus activation condition when the apparatus is in a dormant state;
An activation control unit that activates each unit that has been paused when the device activation condition is detected;
Further, a user ticket issuing device.
6). 5. In the user ticketing device described in
The activation detection unit is a user ticket issuing device that detects, as the apparatus activation condition, that the general purchaser is positioned at least in front of the touch panel.
7). 5. In the user ticketing device described in
The activation detection unit is a user ticket issuing device that detects a product purchase condition necessary for purchasing the specific over-the-counter sales product as the device activation condition.
8). 7). In the user ticketing device described in
The media holding unit holds the hypermedia used for selection of the over-the-counter sales products that can be purchased only by adults,
The activation detection unit is a user ticket issuing device that detects success of adult authentication as the apparatus activation condition that is the commodity purchase condition.
9. 8). In the user ticketing device described in
A medium detecting unit for detecting a predetermined adult authentication medium;
The activation detection unit is a user ticket issuing device that detects success of the adult authentication based on detection of the adult authentication medium as the device activation condition.
10. 8). In the user ticketing device described in
An ID reading unit that reads and operates the product ID data given to the over-the-counter product;
The activation detection unit is a user ticket issuing device that detects, as the apparatus activation condition, a reading operation of the commodity ID data of the over-the-counter merchandise that can be purchased only by adults.
11. 10. In the user ticketing device described in
The media display unit is a user ticket issuing device that switches and displays the hypermedia product selection screen corresponding to the read product ID data on the touch panel.
12 1. To 11. In the user ticketing device according to any one of
A user ticket issuing device in which the specific over-the-counter product comprises at least a cigarette pack and a cigarette carton.
13. 1. A computer program for the user ticketing device according to claim 1,
A media holding process for holding hypermedia including at least a product selection screen used for selection of the specific over-the-counter product;
Media display processing for switching and displaying the product selection screen of the hypermedia on the touch panel in response to the input operation of the general purchaser;
Ticket issuance processing for causing the ticket printer to issue a product purchase ticket in which the product ID data of the over-the-counter sales product selected by the product selection screen displayed by switching is printed;
Is a computer program that causes a user ticketing device to execute.
14 1. A data processing method for a user ticketing device according to claim 1,
A media holding operation for holding hypermedia including at least a product selection screen used for selection of the specific over-the-counter product;
Media display operation for switching and displaying the product selection screen of the hypermedia on the touch panel corresponding to the input operation of the general purchaser;
A ticket issuing operation for causing the ticket printer to issue a product purchase ticket in which the product ID data of the over-the-counter sales product selected by the product selection screen displayed by switching is printed;
A data processing method.

It is a typical block diagram which shows logical structures, such as a user ticket issuing apparatus of embodiment of this invention. It is a typical perspective view which shows the external appearance of the cashier clerk space of the convenience store which is a supply chain store where the user ticketing apparatus etc. were installed. It is a block diagram which shows the physical structure of a user ticket issuing apparatus. It is a perspective view which shows the external appearance of the cigarette pack which is a specific store selling product. It is a typical front view which shows the external appearance of the tobacco purchase ticket which is a goods purchase ticket. It is a flowchart which shows the data processing method of a user ticket issuing apparatus. It is a typical perspective view which shows the external appearance of the cashier clerk space of one modification. It is a typical front view which shows the external appearance of the tobacco purchase ticket of one modification.

Explanation of symbols

100 User Ticketing Device 111 Touch Panel 112 Ticket Printer 113 Human Sensor 114 Numeric Keypad 115 Microcomputer 121 Media Holding Unit 122 Media Display Unit 123 Ticketing Processing Unit 131 Pause Detection Unit 132 Pause Control Unit 134 Activation Control Unit 200 Sales Processing Device 210 Sales Processing Unit 220 History transmission unit 300 Head office management device 310 History collection unit 320 History management unit 400 Merchandise inventory rack CMS Customer movement space CVS Convenience store HPM Hypermedia MMC Device activation condition MSC Device suspension condition SPD Inventory location data SRD Sales history data SRS Cashier sales clerk space STP Cigarette pack TID Product ID data TSG Product selection screen TST Cigarette purchase ticket

Claims (14)

A user ticketing device used in a supply chain store in which a sales processing device that performs sales processing with product ID (Identity) data to which store sales products are assigned,
A touch panel input by general buyers,
A media holding unit for holding hypermedia including at least a product selection screen used for selection of the specific over-the-counter product;
A media display unit that switches and displays the product selection screen of the hypermedia on the touch panel in response to the input operation of the general purchaser;
A ticket printer that issues a product purchase ticket to be used for the purchase of the specific over-the-counter product;
A ticket issuing processing unit for causing the ticket printer to issue a product purchase ticket in which the product ID data of the over-the-counter sales product selected by the product selection screen to be displayed is switched;
Have
In the supply chain store, a product inventory rack for stocking the specific storefront sale product is arranged at a position near the sales processing device where a store worker is located and is not easily accessible by the general purchaser. And
The media holding unit holds the hypermedia including the inventory position data in the product inventory rack of the specific over-the-counter product,
The ticket issuing processing unit is a user ticket issuing device that issues a product purchase ticket in which the inventory position data of the selected over-the-counter sales product is also printed out. The media holding unit holds the hypermedia including product advertisement data of the over-the-counter sales product related to the specific over-the-counter sales product,
The user ticket issuing apparatus according to claim 1, wherein the media display unit also displays and outputs the product promotion data related to the over-the-counter sales product selected by the hypermedia that is switched and displayed by an input operation of the general purchaser. The media holding unit holds the hypermedia including product advertisement data of the over-the-counter sales product related to the specific over-the-counter sales product,
The user ticket issuing device according to claim 1 or 2, wherein the ticket issuing processing unit issues a product purchase ticket in which the product promotion data related to the selected over-the-counter sales product is also printed out. A pause detection unit that detects a predetermined device pause condition when at least the touch panel is not operated for input; and
When the device pause condition is detected, a pause control unit that puts at least each part including the touch panel into a device pause state,
An activation detection unit for detecting a predetermined apparatus activation condition when the apparatus is in a dormant state;
An activation control unit that activates each unit that has been paused when the device activation condition is detected;
The user ticketing device according to any one of claims 1 to 3, further comprising:   The user activation device according to claim 4, wherein the activation detection unit detects that the general purchaser is positioned at least in front of the touch panel as the apparatus activation condition.   The user activation device according to claim 4, wherein the activation detection unit detects a product purchase condition necessary for purchasing the specific over-the-counter product as the device activation condition. The media holding unit holds the hypermedia used for selection of the over-the-counter sales products that can be purchased only by adults,
The user ticket issuing device according to claim 6, wherein the activation detection unit detects success of adult authentication as the device activation condition which is the product purchase condition. A medium detecting unit for detecting a predetermined adult authentication medium;
The user ticketing device according to claim 7, wherein the activation detection unit detects success of the adult authentication based on detection of the adult authentication medium as the device activation condition. An ID reading unit that reads and operates the product ID data given to the over-the-counter product;
The user activation device according to claim 7, wherein the activation detection unit detects, as the apparatus activation condition, a reading operation of the commodity ID data of the over-the-counter commodity that can be purchased only by an adult.   The user ticket issuing device according to claim 9, wherein the media display unit switches and displays the product selection screen of the hypermedia corresponding to the product ID data that has been read and operated on the touch panel.   The user ticket issuing device according to claim 10, wherein the over-the-counter sales product for which the product ID data is read by the ID reading unit is a product owned by the general purchaser.   The user ticket issuing device according to any one of claims 1 to 11, wherein the specific over-the-counter product includes at least a cigarette pack and a cigarette carton. A computer program for the user ticketing device according to claim 1,
A media holding process for holding hypermedia including at least a product selection screen used for selection of the specific over-the-counter product;
Media display processing for switching and displaying the product selection screen of the hypermedia on the touch panel in response to the input operation of the general purchaser;
Ticket issuance processing for causing the ticket printer to issue a product purchase ticket in which the product ID data of the over-the-counter sales product selected by the product selection screen displayed by switching is printed;
To the user ticketing device,
In the supply chain store, a product inventory rack for stocking the specific storefront sale product is arranged at a position near the sales processing device where a store worker is located and is not easily accessible by the general purchaser. And
In the media holding process, a process of holding the hypermedia including the inventory position data in the product inventory rack of the specific over-the-counter product,
In the ticket issuing process, a process of issuing a product purchase ticket in which the inventory position data of the selected storefront sales product is also printed out;
A computer program for causing a user ticket issuing apparatus to execute the above. A data processing method for a user ticketing device according to claim 1,
User ticketing device
A media holding operation for holding hypermedia including at least a product selection screen used for selection of the specific over-the-counter product;
Media display operation for switching and displaying the product selection screen of the hypermedia on the touch panel corresponding to the input operation of the general purchaser;
A ticket issuing operation for causing the ticket printer to issue a product purchase ticket in which the product ID data of the over-the-counter sales product selected by the product selection screen displayed by switching is printed;
Run
In the supply chain store, a product inventory rack for stocking the specific storefront sale product is arranged at a position near the sales processing device where a store worker is located and is not easily accessible by the general purchaser. And
Furthermore, the user ticketing device
In the media holding operation, an operation of holding the hypermedia including the inventory position data in the product inventory rack of the specific over-the-counter product;
In the ticket issuing operation , an operation for issuing a product purchase ticket in which the inventory position data of the selected over-the-counter sales product is also printed out;
Data processing method to execute.

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