JP5854480B2 - POS terminal, product sales system, product sales method, and product sales program - Google Patents

Description

  The present invention relates to a POS terminal, a product sales system, a product sales method, and a product sales program that perform sales processing of products with age restrictions.

  A POS terminal used in a POS (Point Of Sales) system is a type of information processing apparatus, and includes a control unit, a storage unit, a communication unit, a user interface unit, a power supply unit, and the like. Generally, POS terminals are widely used in stores such as supermarkets, department stores, and convenience stores.

  Among products sold at stores such as convenience stores, there are products with age restrictions such as alcohol and tobacco. At the time of selling products with age restrictions, the store side asked the customer to present his / her license, etc., and confirmed the age before selling. Or, it is displayed on the customer side screen of the POS terminal that the product is age-restricted, and if the customer exceeds the age limit, the customer confirms the age by touching the customer side screen for sale. It was. In either case, it was annoying for the customer and was a burden.

  An example of a system that sells products with age restrictions is described in Patent Document 1. In the payment processing system described in Patent Document 1, a printer that issues a receipt is configured to determine the necessity of age authentication based on print data, and to perform age authentication when necessary. According to this printer, it is confirmed whether or not an age-restricted product is included in the product purchased by checking the print data received from the host device, and if the age-restricted product is included in the print data, the receipt Stop printing and check the buyer's age.

JP 2006-338573 A

  However, although Patent Document 1 discloses an age confirmation processing method in a checkout processing system, since the customer must always present an age confirmation medium such as a license, there is a problem that the burden on the customer cannot be reduced. there were.

  An object of the present invention is to provide a POS terminal, a merchandise sales system, a merchandise sales method, and a merchandise sales program that reduce the burden on a customer when purchasing an age-restricted merchandise, which is the problem described above.

  In view of the above-described problems, in one aspect of the present invention, after reading a product code of an age-restricted product, a message that declares that the product name and the customer exceed the age limit of the age-restricted product When the age-confirmed code of the information medium having the product code and the age-confirmed code is read, the age-restricted product is processed as age-confirmed. .

  In another aspect of the present invention, a product name and a message indicating that the customer has exceeded the age limit of the age-restricted product are displayed, and the product code and the age-confirmed code are displayed. And an POS terminal that processes the age-restricted product as age-confirmed when the age-confirmed code of the information medium is read after reading the product code of the age-restricted product. The present invention relates to a characteristic product sales system.

  Furthermore, in another aspect of the present invention, after reading the product code of an age-restricted product, a product name and a message indicating that the customer has exceeded the age limit of an age-restricted product are displayed. And a step of reading the age-confirmed code of an information medium having a product code and an age-confirmed code, and a step of processing the age-restricted product as age-confirmed Regarding sales methods.

  In another aspect of the present invention, after reading the product code of an age-restricted product, a product name and a message indicating that the customer has exceeded the age limit of an age-restricted product are displayed. And causing the computer to execute the process of reading the age-confirmed code of the information medium having the product code and the age-confirmed code and managing the age-restricted product as age-confirmed. It relates to a characteristic product sales program.

  ADVANTAGE OF THE INVENTION According to this invention, the goods sales system which reduces the burden of the customer at the time of the purchase of goods with age restrictions can be provided.

It is the schematic which shows schematic structure of the goods sales system by one Embodiment of this invention. It is a block diagram for demonstrating the detail of the POS terminal of the goods sales system shown in FIG. An example of the PLU table used in the merchandise sales system shown in FIG. 1 is shown. (A) And (b) is a figure for demonstrating the detail of the information medium of the goods sales system shown in FIG. It is a flowchart for demonstrating the operation | movement process of the goods sales system shown in FIG. An example of the receipt printed in the merchandise sales system shown in FIG. 1 is shown. It is a block diagram for demonstrating the issue terminal of the goods sales system by one Embodiment of this invention. It is a figure which shows the modification of the goods sales system by one Embodiment of this invention.

  Hereinafter, a merchandise sales system including a POS terminal according to an embodiment of the present invention will be described in detail with reference to the accompanying drawings. However, the technical scope of the present invention is not construed as being limited by the embodiments described below.

  FIG. 1 is a block diagram showing a configuration example of a product sales system according to an embodiment of the present invention. The merchandise sales system shown in FIG. 1 is a system for selling merchandise at stores such as supermarkets and convenience stores, and also performs processing such as age verification when a customer C purchases merchandise with age restrictions. In the merchandise sales system, the purchased merchandise and age authentication information are centrally managed.

  In addition, description is abbreviate | omitted regarding the apparatus structure with little relevance to this invention. In addition, the device described as a single device in the present embodiment may be configured from a plurality of separated devices, and conversely, in the present embodiment, the device is described as a plurality of separated devices. You may comprise each apparatus as an integral thing.

  The merchandise sales system shown in FIG. 1 is a POS terminal that manages information such as merchandise and sales by reading a merchandise code of a merchandise and a bar code (identification information) given to a merchandise plate (information medium) 100 by the operation of the store clerk A. 10 In addition, it has a cash register 30 for placing a product to be purchased and a product plate 100 and a product shelf 40 for storing a product with age restriction, and that the product name and age limit are satisfied. The product plate 100 on which the message is displayed is included. The POS terminal 10 serves as a general cash register and performs age confirmation processing for products with age restrictions.

  In the present embodiment, the age-limited product itself is not displayed at the product store in the store. Instead, the product plate 100 is displayed at the product sales floor. The customer C takes the product plate 100 on which the name and image of the product with age restriction are described, and goes to the cashier counter where the POS terminal 10 is arranged. When the customer C gives the product plate 100 to the store clerk A, the store clerk A moves the product corresponding to the product described on the product plate 100 from the product shelf 40 to the cashier counter. First, the product code of the product is read by a barcode scanner 12 described later. Subsequently, the age-confirmed process for the age-restricted product is performed by reading identification information such as an age-confirmed code attached to the product plate 100.

  FIG. 2 is a block diagram showing details of the POS terminal 10 constituting the merchandise sales system shown in FIG. The POS terminal 10 includes a control unit 11, a barcode scanner 12, a display unit 13, an input unit 14, a printing unit 15, and the like. The control unit 11 includes a storage unit (not shown), and includes a PLU file including a PLU (Price look Up) table (refer to FIG. 3) to be referred to when registering a product purchased by the customer C and a record of the product purchased by the customer C. A certain sales record is stored. The control unit 11 may extract the product name and unit price of the product by referring to the PLU file based on the PLU code acquired by the barcode scanner 12, and then store it as sales information together with the quantity of the product. . The PLU file may not be stored in the control unit 11 but may be inquired from the control unit 11 to a host device (not shown) via a network.

  The control unit 11 controls the POS terminal 10 as a whole. The control unit 11 includes a CPU and the like, and the storage unit includes a ROM, a RAM, a hard disk, and the like. The identification information attached to the product plate 100 is read using the barcode scanner 12. The result of reading, the result of processing at the time of product sales, and the like are displayed on the display unit 13 including an LCD (liquid crystal display). Alternatively, in addition to directly inputting data and identification information at the time of product sales using the input unit 14 such as a mouse or a key, the display unit 13 may be used as a touch panel to perform various operations such as product selection. The settlement result, age confirmation result, and the like are printed on a receipt by the printing unit 15 and output. The printing unit 15 is a printer or the like mounted inside the POS terminal 10.

  FIG. 3 is an example of the PLU table. A file including the PLU table is stored in the storage unit of the POS terminal 10. In the PLU table according to the present embodiment, as shown in FIG. 3, “product code”, “product name”, “unit price (yen)”, “age confirmation necessity”, and “age confirmation completed code” Registered in association with the “product code” of the product. For example, a product with no age restriction, for example, cup noodle A, stores a product name, a unit price, and a number “0” indicating that age verification is not required in association with the product code. For example, a product with age restriction such as cigarette A is stored in association with a product code, a product name, a unit price, a number “1” indicating that age verification is required, and an age-confirmed code (described later). ing. In the PLU table of FIG. 3, different age-confirmed codes are stored for each age-restricted product, but the age-confirmed codes may be the same as long as the restricted age is the same.

  4A and 4B show an example of a product plate (information medium) 100 used in the product sales system according to the present embodiment. The product plate 100 is used when selling products with age restrictions. As shown in FIG. 4A, the product plate 100 displays at least the product name, a message declaring that the age limit is exceeded, and identification information including the product code and the age-confirmed code. . Examples of the identification information include a one-dimensional code such as a bar code, a two-dimensional code such as a QR code (registered trademark), information recorded on a non-contact IC card or a magnetic card, and the like. For example, the barcode of the product code and the barcode of the age-confirmed code may be displayed separately for the barcode. As shown in FIG. 4 (b), in addition to a message declaring that the age limit is exceeded, a message declaring that the certificate is proved that the age limit is exceeded is displayed. It may be. Moreover, the price of goods and the image (photograph or picture) of goods may be displayed.

  The product sales system of the present invention sells products with age restrictions using the POS terminal 10 and the product plate 100 described above. As for the product without age restriction, the product itself is placed in the product sales area as usual. For products with age restrictions, the product plate 100 is placed on the product sales floor instead of the products themselves, and the products with age restrictions are placed on the product shelf 40 near the POS terminal 10.

  FIG. 5 is a flowchart for explaining operation processing in the POS terminal 10 and the merchandise sales system according to the present embodiment. With reference to the flowchart of the figure, processing at the time of product sales in the POS terminal 10 and the product sales system of the present embodiment will be described.

  The customer C selects a product to be purchased (a product plate 100 for a product with age restriction) from a product without age restriction and a product with age restriction in the store, and then the POS terminal 10 is installed. Take it to the place where it is, and give it to Clerk A. The clerk A performs product registration and checkout processing of the product purchased by the customer C at the POS terminal 10.

  First, the barcode of the product is read by the barcode scanner 12 (STEP 1). In the case of the product plate 100, the clerk A takes out the corresponding product itself from the product shelf 40 near the POS terminal 10 and reads the barcode of the product itself. Next, it is determined whether or not the product is a product requiring age verification. (STEP2)

  If it is a product that does not require age verification (N in STEP 2), the process proceeds to STEP 8. If the product requires age verification (Y in STEP 2), the barcode on the product plate 100 is read. (STEP 3) It is determined whether the product code read from the product barcode matches the product code read from the product plate 100 barcode. (STEP 4) If the product code matches (Y in STEP 4), the process proceeds to STEP 6, and if the product code does not match (N in STEP 4), an error message indicating that the product code does not match is displayed (STEP 5). Return.

  It is determined whether or not the age-confirmed code matches that described in the PLU table (STEP 6). If the age-confirmed code matches (Y in STEP 6), the process proceeds to STEP 8. If the age-confirmed code does not match (N in STEP 6), an error message indicating that the age-confirmed code does not match is displayed (STEP 7). Return to STEP1. In STEP8, product registration is performed, and the process proceeds to STEP9.

  It is determined whether or not the product registration is finished. (STEP 9) The end of product registration is input by pressing a key corresponding to the end of product registration. If the product registration is not completed (there is an unregistered purchased product) (STEP 9: N), the process returns to STEP 1. If the product registration is completed (there is no unregistered purchased product), the payment is received from the customer C, the settlement process (STEP 10), the receipt is output (STEP 11), and the customer C is given.

  In the POS terminal 10 and the merchandise sales system of the present embodiment, for merchandise with age restrictions, the customer C takes the merchandise plate 100 displaying a message declaring that the age limit has been exceeded, and for settlement. To clerk A. It is considered that this action performed by the customer C is equivalent to an action of declaring that the customer C is over the limit age, and that the age is confirmed by reading the barcode on the product plate 100. If you are doubtful that you are over the age limit, you will be asked to present a license that can prove your age when you register your product.

  FIG. 6 is an example of a receipt that is output when a product with age restriction is purchased in the product sales system of the present embodiment. Cigarette A, which is a product with age restrictions, is different from conventional receipts in that it is marked as “age-confirmed”. For products with age restrictions, a record of “age confirmed” is also left in the sales record, which is a record of purchase of the product by the customer C. The receipt is printed from the printing unit 15 of the POS terminal 10.

  In the above embodiment, the barcode of the product or the barcode of the product plate 100 is read by the scanner, but the product or product plate 100 is attached with an IC tag instead of the barcode, and the POS terminal 10 In addition, an IC tag reader may be provided and read by the IC tag reader.

  According to the product sales system according to an embodiment of the present invention, it is possible to reduce the burden on the customer when purchasing products with age restrictions. Moreover, since goods with age restrictions are delivered to a customer in the form of exchanging with the product plate 100, crime prevention is improved.

  FIG. 7 is a block diagram for explaining a schematic configuration of the issuing terminal 20 constituting the merchandise sales system according to another embodiment of the present invention. The issuing terminal 20 illustrated in FIG. 7 includes a control unit 21, a display unit 22, an input unit 23, an issuing unit 24, and the like. For example, the issue terminal 20 is installed in the vicinity of a product display shelf of a product sales floor, and issues an information medium with identification information added thereto in response to a request from the customer C. Examples of the information medium include a plastic product plate 100 and a product order form 200 printed on paper. In the present embodiment, unlike the embodiment described above, the product plate 100 is not displayed on the product sales floor, but the customer C operates the issuing terminal 20 and the product plate 100 corresponding to the desired product or the product order. Issue a vote 200. Therefore, in this embodiment, the space for placing the product plate 100 can be reduced, and a plurality of types of information media can be issued by one issuing terminal 20.

  The operation of the issuing terminal 20 will be described. First, the customer C goes to the place where the issuing terminal 20 is installed, and operates the display of the display unit 22 to select a product to be purchased. Instead of selection using the touch panel, the product name may be searched by inputting the product name using the input unit 23 such as a keyboard or a mouse, and the corresponding product may be selected. When the issue of the information medium corresponding to the product selected by the customer C is executed, the information medium such as the product plate 100 and the product order slip 200 on which the identification information is written is issued from the issuing unit 24 of the issuing terminal 20. By bringing this information medium to the register counter, the age-confirmed processing can be performed by the same processing as in the above-described embodiment.

  The issue terminal 20 can be substituted by using a product search terminal already installed in a department store or a supermarket. In this case, since a product sales system can be constructed using an existing terminal, the capital investment cost can be saved. In addition to the issue terminal 20, a message that declares that the age limit of an age-restricted product has been exceeded using a smartphone or tablet terminal on the customer side or store side that is generally widely used Information data equivalent to the identification information described in the information medium may be downloaded from a store website or the like. The display screen of the smartphone displaying the downloaded information data and message is presented to the store clerk and read by the barcode scanner 12 of the POS terminal 10 so that the age-confirmed processing similar to the above-described embodiment can be performed. .

  According to the above configuration, since it is not necessary to display the product plate 100 corresponding to a plurality of types of age-restricted products on the product sales floor, particularly when there are a large number of age-restricted products, It can be used effectively. In addition, since the merchandise that the user is looking for can be easily searched and issued from the issuing terminal 20, the information medium can be issued, so that shopping can be completed quickly.

  FIG. 8 is a diagram showing a modification of the product sales system according to the embodiment of the present invention. The merchandise sales system according to the modification is composed of a self-type cashier counter. As shown in the figure, there is no store clerk dedicated to the POS terminal 10, and the customer C performs the product registration and checkout process by himself.

  When the product order form (information medium) 200 issued by the issuing terminal 20 is read by the POS terminal 10, the product is transported from the product shelf 40 to the transport unit 50 by a device (not shown), and the transport unit 50 is activated to activate the customer. The goods are automatically transported to C. At this time, the person on the store side outputs a sound from the device (not shown) to alert the person on the store side so that it can be confirmed from the appearance that the customer is over the limit age. In addition, an indicator lamp may be provided in the device (not shown) so as to light or blink for a predetermined time. Alternatively, the POS terminal operated by a clerk in the vicinity of the POS terminal 10 is notified that the age-restricted product is conveyed from the device (not shown) via the communication line, and the age-restricted product is conveyed. Is output from the POS terminal operated by the store clerk so that the store clerk can confirm the customer. The conveyance unit 50 is, for example, a belt conveyor. The customer C reads the product code of the product that has been carried, and the age-confirmed process is performed on the product with age restriction. If it is doubtful that the age limit has been exceeded, the customer is requested to present a certificate or other proof of age.

  In this embodiment, since the age-restricted product can be purchased in a self-style, the store side can save labor costs. In addition, the customer can perform the checkout process at his / her own pace.

  Note that a product sales method and a product sales program using different features included in the above-described embodiments are also included in the scope of the present invention. It goes without saying that the present invention can be variously modified within the technical scope described in the claims. The present invention includes a combination of some or all of the configurations of the above-described embodiments as appropriate.

  In each of the above-described embodiments, the operation process of the embodiment may be executed by a computer-readable storage medium encoded with a program, software, or an instruction that can be executed by a computer. The storage medium includes not only a portable recording medium such as an optical disk, a floppy (registered trademark) disk, and a hard disk, but also a transmission medium that temporarily records and holds data such as a network.

DESCRIPTION OF SYMBOLS 10 POS terminal 11 Control part 12 Barcode scanner 13 Display part 14 Input part 15 Printing part 20 Issuing terminal 21 Control part 22 Display part 23 Input part 24 Issuing part 30 Cash register 40 Commodity shelf 50 Conveying part 100 Commodity plate 200 Commodity order slip A Clerk C Customer

Claims (10)

When registering a product for purchase by a customer , after reading the product code of an age-restricted product, a product name and a message stating that the customer has exceeded the age limit of an age-restricted product are displayed is, and, read-the product code and age verified code information medium having a product code and age verified codes, wherein the product code of the product code and the information medium is matched item, previously stored and if the age confirmed code and the age verified code that matches, POS terminals, characterized in that the processing as age confirmed the product with the age limit. An information medium having a product name and a message that the customer declares that the age limit of the age-restricted product is exceeded, and having a product code and an age-confirmed code;
A POS terminal that stores an age-confirmed code in advance,
Wherein the POS terminal, when the commodity registration of items the customer is purchasing, after reading the product code of the product that is age-restricted, read-a product code and age verified code of the information media, the product code of the commodity match the product code of the information medium, when the age verified code stored with the age verified code that matches a feature and Turkey be treated as age confirmed the product with the age limit Product sales system.   The product sales system according to claim 2, wherein the information medium is a product plate displayed on a product sales floor.   The product sales system according to claim 2 or 3, further comprising an issue terminal that is installed in a product sales area and issues the information medium in response to a request from a customer.   The merchandise sales system according to claim 4, wherein the issuing terminal also operates as a merchandise search terminal and can confirm the location and stock of the merchandise. The product sales system is a self-service product sales system,
The commodity sales according to any one of claims 2 to 5, further comprising transport means for transporting an age-restricted commodity from the commodity storage location to a cash register when the information medium is read by the POS terminal. system. When the POS terminal reads the product code of the age-restricted product when registering the product for purchase by the customer, it declares that the product name and the customer exceed the age limit of the age-restricted product A message is displayed, and the product code and the age-confirmed code of the information medium having the product code and the age-confirmed code are read.
When the product code of the product read by the POS terminal matches the product code of the information medium read, and the age-confirmed code stored in advance matches the age-confirmed code read, the age And a step of processing the restricted product as age-confirmed.   The product sales method according to claim 7, wherein the information medium is a product plate displayed on a product sales floor.   9. The product sales method according to claim 7, further comprising a step of issuing the information medium in response to a customer request at a product sales floor. When registering a product for purchase by a customer , after reading the product code of an age-restricted product, a product name and a message stating that the customer has exceeded the age limit of an age-restricted product are displayed And reading the product code and the age-confirmed code of the information medium having the product code and the age-confirmed code;
When the product code of the read product matches the product code of the read information medium, and the age-confirmed code stored in advance matches the read age-confirmed code, the age-restricted product A product sales program for causing a computer to execute a process of managing as age-confirmed.

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