JP5192462B2 - リモートサポート方法、システム、プログラム - Google Patents

リモートサポート方法、システム、プログラム Download PDF

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Publication number
JP5192462B2
JP5192462B2 JP2009179573A JP2009179573A JP5192462B2 JP 5192462 B2 JP5192462 B2 JP 5192462B2 JP 2009179573 A JP2009179573 A JP 2009179573A JP 2009179573 A JP2009179573 A JP 2009179573A JP 5192462 B2 JP5192462 B2 JP 5192462B2
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data
mobile phone
instruction
moving image
operator
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Japanese (ja)
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JP2011034315A5 (enrdf_load_stackoverflow
JP2011034315A (ja
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俊二 菅谷
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Optim Corp
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Optim Corp
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JP2009179573A 2009-07-31 2009-07-31 リモートサポート方法、システム、プログラム Active JP5192462B2 (ja)

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JP2009179573A JP5192462B2 (ja) 2009-07-31 2009-07-31 リモートサポート方法、システム、プログラム

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JP2009179573A JP5192462B2 (ja) 2009-07-31 2009-07-31 リモートサポート方法、システム、プログラム

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JP2011034315A JP2011034315A (ja) 2011-02-17
JP2011034315A5 JP2011034315A5 (enrdf_load_stackoverflow) 2012-07-12
JP5192462B2 true JP5192462B2 (ja) 2013-05-08

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Families Citing this family (14)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP5634925B2 (ja) * 2011-03-22 2014-12-03 株式会社日本総合研究所 整備情報表示装置、整備情報表示方法、及びプログラム
JP5852826B2 (ja) 2011-09-23 2016-02-03 株式会社オプティム 診断コード生成端末、診断方法、及び、診断コード生成端末用プログラム
JP5759853B2 (ja) 2011-09-29 2015-08-05 株式会社オプティム 診断方法、診断コード生成システム、及び、診断コード生成システム用プログラム
JP5647966B2 (ja) 2011-10-07 2015-01-07 株式会社オプティム 端末修復方法、端末修復システム、及び、端末修復システム用プログラム
JP5714467B2 (ja) 2011-10-24 2015-05-07 株式会社オプティム リモートサポートを受ける携帯型端末、リモートサポート方法、リモートサポート用プログラム、オペレータシステム、オペレータサーバ、及びオペレータ端末
JP5714620B2 (ja) 2012-10-19 2015-05-07 株式会社オプティム ユーザ端末、オペレータサーバ、リモートサポート方法、及びユーザ端末用プログラム
JP5760033B2 (ja) * 2013-04-25 2015-08-05 株式会社オプティム ユーザ端末、ネットワークサーバ、情報共有方法、及びネットワークサーバ用プログラム
FR3007172B1 (fr) * 2013-06-12 2020-12-18 Renault Sas Procede et systeme d'identification d'un degat cause a un vehicule
JP6230113B2 (ja) * 2014-01-20 2017-11-15 Kddi株式会社 撮影動画像に指示画像を同期して重畳する映像指示同期方法、システム、端末、及びプログラム
JP6146869B2 (ja) * 2014-03-19 2017-06-14 Kddi株式会社 撮影動画像に指示画像を同期して重畳する映像指示表示方法、システム、端末、及びプログラム
JP2016181938A (ja) * 2016-07-11 2016-10-13 株式会社オプティム オペレータ端末、携帯端末、指示送信方法、オペレータ端末用プログラム
US11475661B2 (en) * 2020-02-10 2022-10-18 Fujifilm Business Innovation Corp. Systems and methods for augmented reality application for annotations and adding interfaces to control panels and screens
JP7589970B2 (ja) * 2020-09-10 2024-11-26 Necソリューションイノベータ株式会社 共有方法
JP7694228B2 (ja) * 2021-07-28 2025-06-18 日本電気株式会社 遠隔操作方法、遠隔操作プログラム、および情報処理端末

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH1011399A (ja) * 1996-06-21 1998-01-16 Nec Corp パーソナルコンピュータ遠隔サポート・システム
JP2003281297A (ja) * 2002-03-22 2003-10-03 National Institute Of Advanced Industrial & Technology 情報提示装置および情報提示方法
JPWO2004102448A1 (ja) * 2003-05-14 2006-07-13 富士通株式会社 ユーザサポートシステム及び方法

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