JP4468761B2 - Person with a disability support system - Google Patents

Description

  The present invention relates to a disabled person support system. Specifically, a physically handicapped person A (a visually handicapped person, a deaf person) or a person B to be protected (for example, a pregnant woman for a limited time, a handicapped person using crutches or a wheelchair) has personal details (for example, By entering the (destination), you can get off at the disembarking station with protection by simply applying for an individual without having to notify the crew members of the station in advance when you board the vehicle. The present invention relates to a support system capable of promptly notifying planned passengers through notifications to station staff on the exit station side even when the train station is congested, so that passengers can get on and off the vehicle safely and without any confusion. Hereinafter, the disabled person A and the protection target person B are collectively referred to as disabled persons.

  In recent years, with the widespread use of mobile phones and mobile terminals, services utilizing networks via the Internet have been expanded, and the number of users of mail and www is increasing year by year. In addition, the functions of the mobile phone itself are also highly functional, such as a large screen, high resolution, mail transmission / reception, www access, vibrator, call by bone conduction, high security communication by PKI (certificate for electronic authentication) and fingerprint authentication, etc. It is becoming.

  Among many functions, especially for hearing-impaired persons, large screens and mail transmission / reception functions, and for visually-impaired persons, calls using bone conduction can be important means of communication. However, the support system for the physically handicapped who uses the communication means is currently behind. For example, let us consider a case where a physically handicapped person (deaf person, visually handicapped person) accesses a site such as a transfer guide in advance and transfers to a train as scheduled and heads for a destination.

As a conventional system of this type, there is known a system for notifying information from a communication device in a vehicle to a portable terminal held by the passenger based on the use section information of the electronic ticket held by the passenger of the transportation facility. (For example, refer to Patent Document 1). In addition, using a mobile terminal held in advance by an auxiliary person or a mobile terminal lent when the station arrives, the information on the boarding position and the getting-off station of the auxiliary person holding the mobile terminal is sent to the station staff at the exit station. A system is known (see, for example, Patent Document 2). In addition, there is a known system that notifies users of operation information such as timetable disruptions at any time from when a transportation user enters the ticket gate at the boarding station to when exiting the ticket gate at the departure station. (For example, refer to Patent Document 3).
JP 2002-271251 (page 4, FIG. 1) Japanese Patent Application Laid-Open No. 2002-27481 (4th page, 5th page, FIG. 1) JP 2004-70489 A (page 5, page 6, FIG. 1)

  When traveling on a scheduled train, when the arrival time of the train is disturbed due to an accident or trouble, or when the train stops on the track, an announcement in the vehicle by the conductor is common. It is difficult for the hearing-impaired person to understand the situation, and the explanation of the voice by the announcement in the car can only be guessed from the situation inside the car and the scenery from the window. In addition, for the visually impaired, only the voice can be relied on, but when the interior of the vehicle becomes noisy, it may be difficult to grasp the situation, as in the case of the hearing impaired, because the announcement in the vehicle may be missed.

  In addition, even if the service is normal, many people who do not compare to the usual times use the station during concerts, watching baseball / soccer games, taking the examination season, etc. Will end up. In other words, even a physically handicapped person does not have a means for notifying or supporting a mobile phone with a high possession rate.

  As another example, consider a case where a wheelchair user uses a train. Recently, there are increasing cases of getting on / off support for trains by installing dedicated elevators and assisting station staff, but during commuting rush hours etc. It is a situation where the train cannot be actively used. During busy hours, when a train on which a wheelchair user rides arrives at a crowded platform and gets off the train, even if there is assistance from the station staff, passengers on the platform get off smoothly if there is no space The current situation is that there are no prior announcements (no doors near which passengers will leave space). The same applies when a visually impaired person gets off.

  This invention is made | formed in view of such a subject, Comprising: It aims at providing a disabled person support system which a disabled person can arrive at a destination safely using a portable terminal.

(1) The invention according to claim 1 is an RFID tag for wirelessly transmitting ID information provided in the vicinity of a door of each general vehicle, a portable terminal held by a disabled person who receives information from the RFID tag, A communication center that is connected to a portable terminal, receives necessary information from the portable terminal, performs predetermined processing, transmits the result to the portable terminal, and controls the overall care support operation. The communication center is configured to notify the mobile terminal of the estimated arrival time including delay information of the estimated arrival time due to a timetable disruption or congestion .

  (2) In the invention of claim 2, when the handicapped person is a visually handicapped person, in accordance with the personal handicap condition input by voice before boarding, detailed vehicle operation information and information for each station The guidance is received from the portable terminal as guidance.

  (3) When the disabled person is a deaf person, the invention according to claim 3 provides guidance on operation information by e-mail on the portable terminal according to the personal disability conditions input before boarding, in the car in which the person is on board. It is characterized by receiving.

  (4) In the invention according to claim 4, when there are persons with disabilities who are greeted at the getting-off station, the communication is made in advance to the persons who are greeted according to the personal disability conditions inputted before the person with the disability gets on. From the center side, it is characterized in that the corresponding handicapped person has surely boarded, and the operation status of the vehicle and the exit door are notified.

(5) The invention according to claim 5 is an RFID tag that wirelessly transmits ID information provided near the door of each vehicle, a portable terminal possessed by a disabled person who receives information from the RFID tag, A communication center that is connected to a portable terminal, receives necessary information from the portable terminal, performs predetermined processing, transmits the result to the portable terminal, and controls the overall care support operation. The communication center is configured to include a delay information of a scheduled arrival time due to a timetable disruption or congestion situation. In the disabled person support system using a portable terminal that notifies the scheduled arrival time to the portable terminal, when the disabled person gets off the door, It is characterized in that it is detected by the information from the RFID tag that it has surely got off at the getting-off station by passing through and is notified to the person himself and the person to be greeted.

  (6) Also, in the present invention, when the disabled person makes an automatic selection by pre-registration, when the person passes near the door of the vehicle and receives information from the RFID tag by the portable terminal, the center side automatically The transmission center is set to a monitoring state for a certain period of time.

  (7) In addition, when the handicapped person performs manual setting by pre-registration, after the person passes near the door of the vehicle and receives information with a portable terminal by an RFID tag near the door, Even if the person fails to transmit to the communication center side, the mobile terminal holder is notified by the operation time information between the communication center side and the mobile terminal.

  (8) Further, when the vehicle does not depart from the vehicle due to a failure, the vehicle has a function of releasing the information when the handicapped person receives information from the RFID tag when getting out of the vehicle.

  (1) According to the invention described in claim 1, since the vehicle detailed information is notified to the portable terminal by utilizing the function of the positional information by GPS from the information (ID information) from the RFID tag attached near the door, It can be assured that a handicapped person gets on the vehicle at the communication center side. In addition, at the getting-off station, it is possible to identify the arrival vehicle and the door number at the getting-off station side without prior communication between the boarding station and the getting-off station staff by detailed notification from the communication center side. In this case, even if it is crowded, it is possible to get off and get on the road in advance while maintaining the safety and security of both.

  (2) According to the invention described in claim 2, when the handicapped person is a visually handicapped person, when the actual vehicle operation information or operation is delayed, the in-car announcement cannot be heard due to train running noise or surrounding noise However, because of special treatment, the detailed information is notified in advance by voice guidance from the connected earphones through goods for disabled people, so there is no mental worry from lack of information, so you can safely get off the station or delay In this case, a countermeasure can be determined in advance.

  (3) According to the invention described in claim 3, when the handicapped person is a deaf person, even if the actual vehicle operation information or especially the operation is significantly delayed, the detailed information of the vehicle is grasped by e-mail addressed to the individual by special treatment. It is possible to predetermine in advance measures to be taken in the event of a departure station or delay without worrying about mental instability due to lack of information.

  (4) According to the invention described in claim 4, the person who is waiting as a guardian at the getting-off station is promptly notified from the communication center side, including the vehicle operation status, by actually getting on. Can be easily confirmed on the mobile device.

  (5) According to the invention described in claim 5, when a handicapped person gets out of the vehicle, it is notified by e-mail to the communication center side, the railway communication system side, and the person to be met that the RFID tag has surely got off. You can be assured that you got off. Here, the railway communication system has a relay function for distributing information from an external network to each terminal constituting the railway system.

  (6) Moreover, according to this invention, if protection service registration by a portable terminal holder is automatically set, all subsequent distributions can be automatically performed. Also, on the communication center side, even if information from the RFID tag is received, even if the mobile terminal maintenance person gets on the vehicle and gets off by the departure time, the service can be handled as an automatic cancellation operation, It is possible to check that a certain amount of time has elapsed and not start the service until the normal stable time is considered.

  (7) According to the present invention, the protection service registration by the portable terminal holder also has a manual setting function for allowing the destination to be changed immediately in addition to the automatic setting operation. In this case, after entering the time of the boarding station / getting off station, etc., the fixed service is performed manually, the train gets on the train and the reception is detected on the RFID tag, and then the manual action by the portable terminal holder May be forgotten, but at this time, it is possible to receive a warning notification message or voice guidance from the communication center side when the vehicle departs.

  (8) Further, according to the present invention, the pre-registration by the portable terminal holder is manually performed and the vehicle is once boarded, but the vehicle gets off immediately due to getting on by mistake, and the vehicle is left off due to some trouble. In such a case, the service can be completed automatically even if the person who gets on the vehicle gets off as it is.

  The present invention relates to a physically handicapped person (visually impaired person, deaf person) (hereinafter referred to as A) having a portable terminal with an Internet connection function (email transmission / reception and Web access), or a person who is protected for a limited time (a pregnant woman, a crutch user, If a wheelchair user (hereinafter referred to as “B”) has made a contract (registration, etc.) to use the service provider (communication company, service provider, etc.) in advance, Or, when B (hereinafter referred to as A and B) is moved to a destination using a public institution (train, subway, bus, etc.), by inputting the purpose or destination to the mobile terminal Because the boarding position (vehicle number, door number, estimated arrival time, etc.) of the public institution where you get on is notified to the getting-off side (getting-off station, getting-off bus stop, etc.), you can be protected by staff or ordinary people when getting off .

  The service usage image is as follows. As a general public institution, for example, a case of getting on a train is assumed. This train is equipped with RFID tags near all the doors of each vehicle. Further, it is assumed that the portable terminal is equipped with a reader having a function of receiving a signal of the RFID tag. When a disabled person gets in from a door with an arbitrary vehicle and passes through a door equipped with an RFID tag, ID information is notified from the RFID tag to a portable terminal equipped with a reader possessed by the disabled person.

  Since the ID information includes the train name, vehicle number, and door number, the notified (received) time is given on the mobile terminal side and transmitted together with the purpose and destination information registered in advance with the service provider. By doing so, the service provider side can know the boarding station from the ID information, and can know the getting-off station, the getting-off vehicle, the arrival time, and the like from the destination. Then, the time of arrival of the disabled person, the vehicle, the door number, and the like are notified from the service providing company to the disembarking station via the railway communication system.

  Upon receiving the information above, the station staff at the disembarking station should notify the passengers who are scheduled to get on the boarding area near the relevant location in advance and guide the disabled person to get off safely. Can do. For this reason, it has a mechanism that allows both disabled persons who are scheduled to get off and passengers who are scheduled to get on and off even in crowded stations and time zones.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 is a diagram showing an example of the overall system configuration of the present invention. In the figure, 1 is a vehicle, 3 is a boarding station, 6 is a platform of the boarding station, and 2 is a handicapped person in the home 6. Reference numeral 5 denotes a mobile terminal possessed by the handicapped person 2. Reference numeral 9 denotes an RFID tag attached near the door of the vehicle 1 for transmitting ID information wirelessly.

  4 is an exit station, 7 is a platform of the exit station 4, and 8 is a station staff of the exit station 4. Reference numeral 10 denotes a communication center (care support system) for providing care for the handicapped person 2. 11 is a contract user information file provided in the communication center 10, and 12 is a timetable file. Reference numeral 20 denotes an external information system that operates in cooperation with the communication center 10 and collects external information related to station congestion and operational disturbance. Examples of information collected by the external information system 20 include weather information, event information (concerts, sports), examination information, and the like. Reference numeral 30 denotes a network used in the system. For example, the Internet is used as the network 30. The operation of the system configured as described above will be described as follows.

  ID information (for example, boarding train number, vehicle number, door number) is acquired from the RFID tag 9 attached in the vicinity of the boarding door by the portable terminal 5 equipped with the RFID tag reader (S1). Next, the handicapped person 2 inputs the destination (alighting station) from the portable terminal 5 and transmits it to the communication center 10 together with the acquired ID information and ID acquisition time (corresponding to the boarding time) (S2). The communication center 10 refers to the contract user information file 11 and the timetable file 12 based on the information sent from the mobile terminal 5 and confirms that it is a contractor, and gets off from the transmitted contents and timetable. The estimated arrival time at the station is calculated (S3).

  The communication center 10 cooperates with the external information system 20 to notify the mobile terminal 5 of the scheduled arrival time and the like including the delay information of the scheduled arrival time due to the timetable disruption and congestion (S4). On the other hand, the communication center 10 transmits user information (scheduled arrival time, number of vehicles boarded, door number, etc.) to the getting-off station 4 (S5). At the getting-off station 4, the relevant station staff 8 is informed and instructed (S6). The station staff 8 supports the user (handicapped person) 2 in accordance with the arrival time of the vehicle 1 (S7).

  According to the present invention, a physically handicapped person (deaf person, visually handicapped person) registers a destination, gets on the train, notifies the estimated arrival time of the alighting station and the operation status, event (concert, baseball, You can get notifications of crowded stations (by soccer, exam season) and support of station staff at the getting-off station. Also, wheelchair users, crutch users, pregnant women, etc. can receive support in the same way. In addition, even in crowded time zones, notify the passengers on the platform of the disembarking station in advance and obtain support by notifying the disembarking station of the estimated arrival time and the boarding vehicle number and door number. Can do.

  As described above, according to the present invention, when a physically handicapped person, a pregnant woman, a temporarily handicapped person, etc. (handicapped person) get on a train using a public institution, it is a condition that the handicap is carried to some extent. Means and systems that can be known on the side of the crew or the getting-off station are necessary, and connecting to simple support in the car or at the getting-off station leads to safety of people and safe driving of the vehicle. Here, when a disabled person such as the above uses a public institution (here, taking a train as an example), a support system including mental care for using a mobile terminal to safely reach the destination This will be described below.

  FIG. 2 is a diagram showing a first embodiment of the present invention. The same components as those in FIG. 1 are denoted by the same reference numerals. The thick solid line in the figure indicates the flow of process control, and the thick broken line indicates the flow of data (hereinafter the same). In the system shown in the figure, the disabled person 2 registers in advance detailed information with the portable terminal 5 before getting on the vehicle 1. In the figure, 1 is a vehicle, 3 is a boarding station, 4 is a getting-off station, 5 is a mobile terminal held by a disabled person, and 30 is the Internet as a network connected to the mobile terminal 5. Reference numeral 10 denotes a communication center. In the communication center 10, 14 is a notification reception unit that receives information from the mobile terminal 5, 13 is a support information registration unit that is connected to the notification reception unit 14, and 15 is connected to the support information registration unit 13. It is an authentication unit that authenticates whether or not the user is a support system contractor.

  Reference numeral 16 denotes each support registration information file for storing each support registration information connected to the support information registration unit 13, 17 denotes a subscriber information file connected to the support information registration unit 13, and 18 denotes a time operation information unit. The time operation information unit 18 can fix or change the time. Reference numeral 19 denotes a completion notification unit that is connected to the support information registration unit 13 and transmits a completion notification to the portable terminal 5. A railway communication system 25 is connected to the time operation information unit 18. The railway communication system 25 notifies information from the network to various devices in the station premises, and is also connected to the Internet 30 here. The operation of the system configured as described above will be described as follows.

  Before the handicapped person gets into the vehicle 1, automatic or manual settings of the purpose, destination, scheduled boarding time, and delivery request trigger are input in advance from the mobile terminal 5. This input information is received by the notification receiving unit 14 of the communication center 10 (S1). The information received by the notification receiving unit 14 is input to the support information registration unit 13 (S2). The support information registration unit 13 refers to the subscriber information file 17 (S3), refers to the authentication unit 15 (S4), and refers to each support registration information file 16 (S5). It is determined in advance whether the information is from a disabled person who receives the service. If it is determined that the person is a disabled person registered as a service recipient, the support information registration unit 13 notifies the completion notification unit 19 of necessary information (S6). The completion notification unit 19 transmits necessary information to the mobile terminal 5 and the railway communication system 25 via the Internet 30.

  FIG. 3 is a diagram showing a second embodiment of the present invention. 1 and 2 are denoted by the same reference numerals. In the system shown in the figure, information detected by the RFID tag 9 is transmitted to the portable terminal 5 and notified to the station staff via the communication system of the next station. In the figure, 1 is a vehicle, 3 is a boarding station, and 4 is an exit station. 1-1 is a first door of the first vehicle, 1-2 is a second door of the first vehicle, 1-3 is a third door of the first vehicle, and 2-1 is a second vehicle. The first door, 2-2 is the second door of the second vehicle, and 2-3 is the third door of the second vehicle. 3 is a boarding station, and 5 is a portable terminal of a disabled person who rides from the boarding station 3. The portable terminal 5 is connected to the Internet 30.

  In the communication center 10, 14 is connected to the mobile terminal 5 and receives information from the mobile terminal 5, 15 is an authentication unit for authenticating the handicapped person, and 17 stores subscriber information subscribed to the service. A subscriber information file 18 is a time operation information unit connected to the railway communication system 25.

  In the communication center 10, reference numeral 100 denotes a support information acquisition / distribution server. In the support information acquisition / distribution server 100, 13a is connected to the notification receiving unit 14 and the subscriber information file 17, and a support information detecting unit for detecting support information, and 40 is connected to the support information detecting unit 13a. Each support detection information file in which detection information is stored, 41 is connected to the support information detection unit 13a and provides support information, and 42 is connected to the support information detection unit 13a and is connected to the railway communication system 25. A railway communication system notification unit 43 that performs notification is a support distribution notification unit that performs support distribution notification. The operation of the system configured as described above will be described as follows.

  A disabled person 2 gets into the door of a vehicle 1 with a public train. At that time, wireless information from the RFID tag 9 attached to the door is received by the reception function unit of the portable terminal 5. And the information transmitted from the portable terminal 5 is received by the notification reception part 14 in the communication center 10 via the internet 30 (S1). And if it is the service which detected support information, the support information detection part 13a will operate | move (S2). Here, the detected time and card ID are registered in the already registered information. The support information detection unit 13a refers to the subscriber information file 17 (S3), refers to each support detection information file 40 (S6), and determines whether the person is a disabled person who can obtain the target service. Further, the support information detection unit 13a obtains time information from the time operation information unit 18 (S4) and recognizes the arrival time of the vehicle 1 at the getting-off station. The time operation information unit 18 is connected to the railway communication system 25 and obtains information such as vehicle congestion and vehicle delay (S5).

  And after starting the railway communication system 25 in order to notify the disabled person 2 holding the railway communication system 25 and the portable terminal 5 that the detected information has been registered (S7), the railway communication system 25 and the disabled person 2 are detected. It is notified (S8).

  On the railway communication system 25 side, a notification from the system supervisor informs the business mobile terminal 8a of the station staff 8 of the disembarking station, a pager, etc., and informs that the handicapped person 2 gets off near the door number of the vehicle arriving at the disembarking station. By reporting to a passenger who is scheduled to board the vehicle, the portable terminal holder (handicapped person) 2 can safely get off. At the same time, the support information providing unit 41 is activated (S10).

  As described above, according to this embodiment, the vehicle detailed information is notified to the portable terminal by utilizing the function of the position information by GPS from the information (ID information) from the RFID tag 9 attached near the door. It is possible to reliably guarantee that the handicapped person gets on the vehicle at the communication center side. In addition, at the getting-off station, it is possible to identify the arrival vehicle and the door number at the getting-off station side without prior communication between the boarding station and the getting-off station staff by detailed notification from the communication center side. In this case, even if it is crowded, it is possible to get off and get on the road in advance while maintaining the safety and security of both.

  FIG. 4 is a diagram showing a third embodiment of the present invention. The same components as those in FIG. 3 are denoted by the same reference numerals. The embodiment shown in FIG. 4 shows a configuration diagram in which a disabled person or a person to be protected (disabled person) notifies the mobile terminal 5 of guidance information on a train. In the figure, 14 is a notification receiving unit for receiving information from the portable terminal 5, 17 is a subscriber information file, 18 is a time operation information unit, and is connected to the railway communication system 25. Reference numeral 27 denotes various media sites, and 45 denotes a media information acquisition unit connected to the various media sites 27.

  In the support information acquisition / distribution server 100, 13a is a support information detecting unit, 41 is a support information providing unit, 40 is each support detection information file, 43 is connected to the support information providing unit 41, and information necessary for the portable terminal 5 is obtained. It is the support delivery notification part to transmit. The support information provision unit 41 is connected to the media information acquisition unit 45 and the time operation information unit 18, and is connected to the support information detection unit 13 a and each support detection information file 40. The operation of the system configured as described above will be described as follows.

  The support information providing unit 41 activated from the support information detecting unit 13a (S1), based on the already acquired detection information (S2), not only the fixed time information of the vehicle but also the detailed operation information of the vehicle. Is acquired (S3, S4). Also, media information such as event information for the day (concert, baseball, soccer, university entrance examination, etc.) is acquired for each station (S5, S6). Then, the acquired information is edited and passed to the support delivery notification unit 43 (S7).

  The support delivery notification unit 43 can notify the portable terminal holder 2 of guidance information (S8). In addition to the in-vehicle voice, the guidance information sends a mail / voice for each condition of the disabled. Moreover, not only the fixed information of the vehicle operation is sent, but also about the changed vehicle, the information from the railway communication system 25 side can be distributed as the change information on the mobile terminal 5, and the media information can be distributed at any time. have.

  Thus, according to this embodiment, when the handicapped person is a visually handicapped person, when the actual vehicle operation information or operation is delayed, the in-car announcement cannot be heard due to train running noise or surrounding noise However, because of special treatment, the detailed information is notified in advance by voice guidance from the connected earphones through goods for disabled people, so there is no mental worry from lack of information, so you can safely get off the station or delay In this case, a countermeasure can be determined in advance.

  In addition, if the disabled person is a deaf person, even if the actual vehicle operation information or especially operation is significantly delayed, detailed information on the vehicle can be grasped by e-mail to the individual by special treatment, and mental anxiety due to lack of information Without generating, it is possible to determine in advance the countermeasures in case of getting off at a station or delay.

  FIG. 5 is a diagram showing a fourth embodiment of the present invention. The same components as those in FIG. 4 are denoted by the same reference numerals. The system shown in FIG. 5 distributes guidance to the portable terminal 8c of the person 8b who meets the guardian against the disabled in advance outside the vehicle. The operation of the system configured as described above will be described as follows.

  The support information providing unit 41 activated from the support information detecting unit 13a (S1), based on the already acquired detection information (S2), not only the fixed time information of the vehicle but also the detailed operation information of the vehicle. Is acquired (S3, S4). Also, media information such as event information for the day (concert, baseball, soccer, university entrance examination, etc.) is acquired for each station (S5, S6). Then, the acquired information is edited and passed to the support delivery notification unit 43 (S7).

  The support delivery notification unit 43 can notify the guidance information to the waiting person 8b waiting for the handicapped person 2 at the disembarking station (S8). In addition to the in-vehicle voice, the guidance information sends a mail / voice for each condition of the disabled. In addition to the flow of fixed information on vehicle operation, for a changed vehicle, information from the railway communication system 25 can be distributed as change information on the mobile terminal, and media information can also be distributed at any time. have.

  According to this embodiment, a person who is waiting as a guardian at the disembarking station is promptly notified from the communication center side, including the vehicle operation status, to confirm whether the car is actually on board. Can be easily done on a mobile device.

  FIG. 6 is a diagram showing a fifth embodiment of the present invention. The same components as those in FIGS. 2 and 5 are denoted by the same reference numerals. The system shown in FIG. 6 receives information detected by the RFID tag 9 on the portable terminal 5 when getting off the vehicle, and informs the communication center 10, the railway system 25 side, and the person 8 b of the meeting that the service is completed. To notify. The operation of the system configured as described above will be described as follows.

  Assume that handicapped person 2 gets off safely at drop-off station 4. 6 basically has the same function as the system shown in FIG. When the portable terminal 5 receives the information from the RFID tag 9, the portable terminal 5 notifies the notification accepting unit 14 (S1). The notification receiving unit 14 notifies the support information detecting unit 13a of the information (S2). When the support information detecting unit 13a receives the getting-off detection, the support information notifying unit 13a refers to the subscriber information file 17 and confirms whether or not the user is a subscriber to the service (S3). At the same time, the release of the processing flag is set with reference to each support detection information file 40 (S4).

  Then, the support distribution notification unit 43 is activated (S5), and the support distribution notification unit 43 notifies the portable terminal holder (handicapped person) 2, the railway communication system 25 and, in some cases, the waiting person 8a (S6).

  According to this embodiment, when a handicapped person gets out of the vehicle, the RFID tag 9 reliably notifies the communication center side, the railway communication system side, and the person to be picked up by e-mail. I can guarantee that I got off.

  FIG. 7 is a diagram showing a sixth embodiment of the present invention. The same components as those in FIG. 6 are denoted by the same reference numerals. The system shown in the figure shows the operation of the automatic timeout control function in the notification receiving unit when the handicapped person 2 automatically registers detailed information in advance by the portable terminal 5 when getting on the vehicle 1. In the figure, the notification receiving unit 14 includes a notification receiving unit 14a and a timeout automatic control unit 14b. Reference numeral 42 denotes a railway system notification unit connected to the timeout automatic control unit 14b. The operation of the system configured as described above will be described as follows.

  When the handicapped person 2 receives the service as an automatic registration, the user gets on the boarding station 3 once, receives the content from the RFID tag 9 at the portable terminal 5 and transmits it to the communication center 10 side (S1), but for some reason (for example, There are cases where the train does not depart due to a breakdown, or the person gets off the vehicle immediately after getting on the vehicle, for example, when the person accidentally gets on. Accordingly, when the notification receiving unit 14 receives information from the portable terminal 5 by the notification receiving unit 14a (S1), if it is an automatic request, the control is passed to the timeout automatic control unit 14b (S2), and within the specified time. The service is not provided, and after the time when the handicapped person 2 holding the portable terminal 5 is considered stable, the service that has been normally detected is started. The subsequent operation is the same as that of the embodiment shown in FIG.

  According to this embodiment, when the protection service registration by the portable terminal holder is automatically set, all subsequent distributions can be automatically performed. Also, on the communication center side, even if information from the RFID tag 9 is received, even if the portable terminal maintenance person gets on the vehicle and gets off by the departure time, the service can be handled as an automatic canceling operation. It is possible to check the elapse of a certain time and not start the service until it is regarded as a normal stable time.

  FIG. 8 is a diagram showing a seventh embodiment of the present invention. The same components as those in FIG. 7 are denoted by the same reference numerals. The system shown in the figure shows a timeout processing function when detected by the RFID tag 9. The operation of the system configured as described above will be described as follows.

  When the portable terminal holder (handicapped person) 2 receives the service as manual registration, when the request is received by the notification receiving unit 14a (S1), the control is passed to the timeout manual control unit 14c (not shown). Here, even if there is a boarding station 3 and no manual action is performed, only the radio wave time detection information by the RFID tag 9 is transmitted to the communication center 10 side (S2), so that the train departs as it is and the portable terminal is held. It has a function to prevent the guidance service from being forgotten by the person (person with a disability) 2 and forgetting the guidance service.

  As a route, via the time-out manual operation unit 14c by the route of S1 and S2, and after performing each check, the route is processed by the route of S3 to S5, and as a result, a mechanism for prompting a warning notification by S6 for this distribution. have. In addition, even if you get on at the boarding station 3 and detect the radio wave from the RFID tag 9, you get off the train that you got on for some reason (such as a case where the train does not depart because of a malfunction or the person accidentally gets on) As with the principle of FIG. 7, the tag detection information already caught on the mobile terminal 5 side can be automatically released.

  According to this embodiment, the protection service registration by the portable terminal holder also has a manual setting function for allowing the destination to be changed immediately in addition to the automatic setting operation. In this case, after inputting the time of the boarding station / disembarking station, etc., the fixed service car is manually executed, the train gets on the train and the reception is detected on the RFID tag 9, the mobile terminal holder In some cases, you may forget the manual action, but at this time it is possible to receive a warning notification message or voice guidance from the communication center side when the vehicle departs.

  In addition, according to this embodiment, the pre-registration by the portable terminal holder (handicapped person) 2 is manually performed and once gets on the vehicle, but when getting off by mistake, the case of getting off immediately, the vehicle has some trouble Even if the person who gets on the vehicle leaves the vehicle as it is, for example, when the vehicle is left off, the service can be completed automatically.

  FIG. 9 is a diagram showing a sequence at the time of transmitting a disabled person registration mail according to the present invention. In the figure, a vehicle, a portable terminal, a communication center, and a railway communication system are described. Among these, the communication center includes a notification unit, an authentication unit, a support information registration unit, a completion notification unit, time operation information, and a media information acquisition unit.

  When a registration request is made from the portable terminal 5, the portable terminal 5 sends a notice of handicapped person registration to the notification receiving unit 14 (M01). Upon receiving this notification, the notification receiving unit 14 requests the authentication unit 15 to authenticate the handicapped person 2 (M02). The authentication unit 15 performs a mobile terminal authentication matching process on the mobile terminal 5 (M03). The portable terminal 5 notifies the authentication unit 15 of the completion of the authentication matching process of the portable terminal (M04).

  The authentication unit 15 sends a normal authentication notification of the mobile terminal 5 to the mobile terminal 5 (M05). The mobile terminal 5 sends an authentication completion notification of the mobile terminal 5 to the authentication unit 15 (M06). The authentication unit 15 makes a registration request to the support information registration unit (M07). The support information registration unit stores information in the handicapped person information accumulation data file and makes a registration request to the completion notification unit (M08). Next, the completion notification unit sends a disabled person registration completion notification to the mobile terminal 5 (M09).

  FIG. 10 is a diagram showing a sequence during delivery of the disabled railway system mail according to the present invention. First, the handicapped person 2 gets into the vehicle 1 and makes a radio wave reception request (M01). Predetermined information of the portable terminal 5 is stored from the RFID tag 9 provided in the vicinity of the door of the vehicle 1. The notification receiving unit 14 receives the automatic outgoing mail from the mobile terminal 5 (M02). The notification receiving unit 14 performs support information detection activation for the support information detection unit 13a (M03).

  The support information detection unit 13a notifies the time operation information to the time operation information unit 18 (M04). The time operation information unit 18 activates the railway communication system 25 (M05). The railway communication system 25 acquires predetermined information and notifies the time operation information unit 18 (M06). The time operation information unit 18 sends time operation information to the support information detection unit 13a (M07). The support information detection unit 13a reads the disabled person registration information accumulation data from the data file.

  FIG. 11 is a diagram showing a sequence at the time of delivery of a disabled person railway communication system mail according to the present invention. This sequence is a continuation from FIG. The support information detection unit 13a notifies the railway system notification unit of the railway distribution system (M08). The railway system notification unit sends a railway communication system notification to the railway communication system 25 (M09). This information is notified to the station staff 8 at the disembarking station. In addition, the railway system notification unit notifies the mobile terminal 5 of confirmation to the handicapped mobile terminal side (M10). Further, the support information detecting unit 13a provides support information to the support information providing unit 41 (M11).

  FIG. 12 is a diagram showing a sequence during delivery of the disabled person support system of the present invention. In this example, it is assumed that the vehicle 1 and the railway communication system 25 are always communicating. The support information detecting unit 13a provides support information to the support information providing unit 41 (M01). The support information provision part 41 which received this support information notifies time operation information with respect to the time operation information part 18 (M02). Next, the time operation information unit 18 activates the railway communication system 25 (M03). The activated railway communication system 25 is activated (M03), and the railway communication system 25 transmits the railway communication system reception information to the time operation information unit 18 (M04).

  Upon receiving this received signal, the time operation information unit 18 notifies the support information providing unit 41 of the time operation information (M05). The support information provision part 41 which acquired this time operation information starts a media information acquisition part (M06). The activated media information acquisition unit issues a media information acquisition completion notification to the support information providing unit 41 (M07). The support information providing unit 41 sends a support distribution notification to the support distribution notification unit 43 (M08). Upon receiving this support distribution notification, the support distribution notification unit 43 notifies the disabled communication support guidance to the railway communication system 25 (M09), while providing the disabled support guidance notification to the mobile terminal 5 (M10).

  FIG. 13 is a diagram showing a sequence at the time of guidance distribution to the meeter of the present invention. In this figure, it is assumed that the vehicle side and the railway communication system side are always communicating. The support information is notified from the support information detecting unit 13a to the support information providing unit 41 (M01). The support information provision part 41 which received this notification notifies time operation information with respect to the time operation information part 18 (M02). In the time operation information unit 18, the railway communication system 25 notifies the time operation information unit 18 of the received information (M04).

  The time operation information unit 18 notifies the support information providing unit 41 of the time operation information (M05). Upon receiving this notification, the support information providing unit 41 activates the media information acquisition unit (M06). The activated media information acquisition unit notifies the support information providing unit 41 of the media information (M07). The support information providing unit 41 sends a support distribution notification to the support distribution notification unit 43 (M08). Upon receiving this notification, the support delivery notification unit 43 notifies the trainee of the guidance to the railway communication system 25 (M09), and notifies the mobile terminal 5 of the guidance of the meeter (M10).

  FIG. 14 is a diagram showing a sequence when the disabled railway communication system mail service of the present invention is completed. When the handicapped person 2 gets off the vehicle 1, a radio wave transmission request is made to the portable terminal 5 (M01). The portable terminal 5 accepts the automatic outgoing mail of the portable terminal 5 with respect to the notification acceptance unit 14 (M02). When this reception is performed, the notification reception unit 14 activates the support information detection unit 13a (M03). The support information detection unit 13a reads necessary data from the accumulated data such as the disabled person registration information and sends a support distribution notification to the support distribution notification unit 43 (M04). The support delivery notification unit 43 sends a disabled stop train system support stop notification to the railway communication system 25 (M05). In addition, the support delivery notification unit 43 sends a support stop confirmation notification to the mobile terminal 5 of the handicapped person 2 (M06).

  15 to 28 are diagrams showing a notification acceptance process flow. FIG. 29 is a diagram showing a mobile terminal forced release notification process flow. 30 and 31 are diagrams showing the support information registration function processing flow. FIG. 32 is a diagram showing a registration completion notification process flow. 33 to 36 are diagrams showing the support information detection function processing flow. FIG. 37 is a diagram showing a communication system notification function processing flow. FIG. 38 is a diagram showing a processing flow of support distribution notification function. 39 to 43 are diagrams showing the support information providing function processing flow.

  First, a portable terminal holder (handicapped person) 2 gets into a vehicle 1 with a public train. Then, when passing near the door, wireless ID information is transmitted from the RFID tag 9 attached near the door, and is received by the reception function of the portable terminal 5 of the handicapped person 2. Thereafter, the notification acceptance process in the communication center 10 is started automatically or manually.

  When the notification is received, the input message is read from the service execution state file 59 (S1), and the request condition determination process is performed (S2). Next, it is determined whether it is automatic or manual (S3). In the case of automatic, the following processing is performed (S3). That is, a transmission timer condition on the communication center 10 side after detection is set, input condition consistency check is performed, and an automatic flag is set. If it is manual, the following processing is performed (S5). That is, an automatic discard timer condition is set when the boarding is not performed after detection, input condition matching check is performed, and a manual flag is set. Next, registration request function activation input information is set (S6), and the communication IF control unit is activated (S7). The communication IF control process performs a support information registration function (S8).

  Here, in the case of the support information detection service, the processing after the timer setting is performed by the automatic setting / manual setting separation (from S9 to S26). The processing will be described in order from the processing S27 in which the service is normally started. After setting support information detection function activation input information (S27), the communication information control unit (S28) activates the support information detection unit 13a (S29). Here, the operation from S9 to S14 will be described.

  First, automatic or manual determination is performed (S9). In the case of automatic operation, time operation information is acquired and input information is set (S10). Next, the communication IF control unit is activated (S11). The operation of the communication IF control unit acquires time operation information (S12). Next, time operation information is stored in the database 69 (S13). Then, the request state is determined (S14).

  In the process of the support information detection unit 13a started from the acceptance notification, the input condition is read (S44), and it is determined whether the service is started or ended (S45). If it is a start request, a consistency check in the database (DB) is performed (S46), and the detailed information (ID number etc.) from the sent RFID tag 9 is stored in the temporary storage area 60 (S48). Further, the subscriber data of the portable terminal 5 is read from the subscriber number file 61 (S49), and the processing execution flag for the guidance information distribution to the subscriber, the detection time of the RFID tag 9 and the like are stored in the database 62 ( S50). Then, the railway communication system notification function is activated by the communication IF control unit (S52) via the setting process of the railway communication system notification activation input information (S51), and in step S45, a consistency check is performed in the case of an end request. Perform (S47). Then, the notification is delivered to the railway communication system side and the portable terminal holder (handicapped person) 2 side (S61). Here, the operation of the communication IF control unit is a railway communication system notification function (S53).

  By these flows, the train communication system 25 on the exit station side notifies the station staff 8, so it is found out that the disabled person or the protection target person 2 gets off from the specific vehicle 1 and the door number, and people who get off It will correspond to. Then, the support information provision unit 41 is activated by the communication IF control unit (S55) via the support information provision activation input information setting of S54 (S56).

  In the support information providing unit 41 activated from the support information detecting unit 13a, first, various counters and flags in the file 63 are initialized (S63). Then, the railway communication system 25 is inquired, and after passing through the time operation information input information setting process (S64), the existing railway communication system is activated by the communication IF control unit S65 (S66). Then, the time operation information (fixed time information and current variable operation) on the railway communication system side obtained by the above processing is stored in the file 64 (S67). Next, in order to acquire information from each medium or today's special information according to the characteristics of each station, the medium information acquisition is performed by the communication IF control unit S69 via the medium acquisition activation input setting process (S68). The process is started (S70). Then, the media information obtained as described above is stored in the file 65 (S71).

  Next, the guidance information to be distributed continues to be investigated together with the change information in a certain cycle until the station where the user gets off, and it is first determined whether the number of repetitions is the first time (S72). And if it is after the 2nd time, the change information in the operation database 66 of the content for which the time information has been acquired is first accumulated / updated (S73). In step S72, if it is the first time, nothing is done and the process proceeds to the next process.

  Then, in response to the result of the accumulation of distribution information, the support distribution notification unit 43 is activated via the communication IF control unit (S75) by the support distribution notification function activation input setting process (S74) (S76). ).

  In the process of the activated support distribution notifying unit 43 (S62), it is distributed to the handicapped person at any time by mail or voice. In this case, if there is always change information, it is delivered, but if there is no change information, delivery is skipped. Guidance information for each station can also be transmitted separately for visually impaired persons by voice and for hearing impaired persons by mail and registration conditions. This identification is a mechanism that can be determined based on the requirements at the time of registration.

  In addition, when the service registrant of the portable terminal holder desires delivery to the greeted person, it has a mechanism that enables delivery to the greeted person (S62). Returning to the previous process, after the distribution is normal, the process end flag is read from the file 67 (S77), and it is determined whether the process is completed (S78). If not completed, the counter value information is read from the cycle counter 68 (S79), and the cycle timing is taken (S81). Then, after a certain period of time has elapsed, the railway communication system side time information reading process from S64 is executed again to acquire change information.

  FIG. 22 is a diagram showing a notification acceptance process flow. First, time operation information is acquired and input information is set (S83). Next, the communication IF control unit is driven (S84). The function of the communication IF control unit is to acquire time operation information (S85). Next, the time operation information is stored in the database 74 (S86). Next, the request state is determined (S87).

  When the handicapped person 2 gets off at the exit station safely, when the mobile terminal holder 2 passes near the door at the exit station, the mobile terminal 5 receives the radio wave from the RFID tag 9 as described above, Accept. Then, the electronic message and the service implementation status are read from the service implementation status file 59 (S1), and the conditions are determined (S2). In the case of an end notification when getting off, the support information detection function activation input information setting (S30) is performed, and the support information detection function (S32) is performed to stop the service via the communication IF control unit (S31). It is activated.

  In the support information detection function process, after reading the input condition (S44), the service condition is determined (S45). If the request is an end request, the DB and the input requirements are checked for consistency (S47). If the request is an end request, the processing execution flag is deleted (S57). Then, via the support distribution notification function input information determination (S58), the communication IF control unit (S59) activates the support distribution notification function (S60). In the activated support distribution notification function process (S62), a service stop completion mail or voice is notified or distributed to the portable terminal holder and the railway communication system side. In step S45, in the case of a start request, it is checked whether or not the start request matches the contents on the DB, and the processing after step S48 is performed.

  It is assumed that the handicapped person 2 inputs the automatic setting of the purpose, the destination, the scheduled boarding time, and the trigger for the delivery request from the portable terminal 5 brought in advance before getting on the train of the public institution (S2 to S8). Then, when the portable terminal holder 2 gets in from the door of a vehicle with a public institution train and passes near the door, the reception function unit of the portable terminal 5 receives that it has passed by the RFID tag 9 installed near the door. Thereafter, notification reception processing of the existing function in the communication center is started automatically or manually.

  When the notification is received, the input message is read (S1), and in the case of the support information detection service in the request condition determination process (S2), the process by the timer setting by the automatic setting / manual setting is activated. First, if the automatic setting is made at the time of pre-registration, the time operation information acquisition (S12) of the existing function is obtained via the communication IF control unit (S11) by the acquisition information input setting (S10). After starting and acquiring the latest time operation information, it is stored in the database 69 (S13). Next, the process branches depending on the request status of this service (S14).

  If the request state is the first time, the detailed reception information from the RFID tag 9 is stored on the database 70 (S15). If the reception information from the RFID tag 9 is received in the timer setting state, the state to that effect is set in the database 70 (S16). Further, when it is repeatedly received in the time-out state, the state to that effect is set in the database 70 (S17). Then, it is determined whether or not the vehicle 1 is in operation (S18). If it is a state before the vehicle operation, it is determined whether the vehicle is in a normal operation state (S19). If the vehicle operation is normal, the previous state is determined (S20), and if it is the first request, a timer is set (S21), the process is repeated, and the operation is started from S10 after a predetermined time has elapsed. In step S19, if the train operation is interrupted, event state discard processing in the time accumulation information database 71 is performed (S22). If the state is already a time-out state, control is passed to S27 as support information detection processing, and the same processing as described above is performed.

  If the operation of the vehicle is interrupted in S19, the event request is discarded, the database is initialized, and the support information distribution notification processing function activation input information setting in S23 is performed by the communication IF control unit (S24). The support delivery notification unit 43 is activated (S25). In S18, if it is after the train operation in the determination before the vehicle operation, the state determination is performed (S26), and if it is in the timer setting state by the first request, the process is terminated as an abnormal case. Otherwise, control is passed to the service process S30 after the vehicle operation as a timeout after a lapse of a predetermined time with respect to a normal request.

  In S9, if it is a manual request, the same processing as S10 to S14 is performed from S83 to S87. If the request state in S87 is the first signal reception, the reception information from the RFID tag 9 and the state indicating the first signal reception are stored in the database 71 (S88), and control is passed to S93. When the request state of S87 is the timer setting state after the initial signal and the regular information is received, the state to that effect is stored in the database 71 (S89), and control is passed to S93.

  If the request state in S87 is a timer setting state waiting for the elapse of a fixed time and there is a request, the wait state (no change) is further accumulated in the database 71 (S90), and control is passed to S93. If the request state in S87 is a request when the timer setting after receiving the initial signal times out, information to that effect is stored in the database 71 (S91), and control is passed to S93.

  If the request state in S87 times out in other cases, it is stored in the database 71 (S92), the event state in S97 is discarded, support information release request activation input setting (S98) is performed, and then the communication IF control unit ( Via S99), the support release request in S100 is activated, and the forced release function in S33 is executed. The counter information of the execution counter file 72 is initialized (S34). Next, personal authentication function activation input information is set (S35). Next, the communication IF control unit is activated (S36). The content is a personal authentication function (S37).

  In step S93, it is determined whether it is before train operation. If it is before the train operation in this determination, it is determined whether the train operation is normal or interrupted (S94). If the train operation is normal, the current state is determined (S95). If the current state is the initial signal request timer setting state, a timer is set (S96). If it is in the timeout state, the support information detection function processing is entered. In step S94, if the train operation is interrupted, the event state is discarded and the flag is initialized for the time accumulation information database 95 (S97).

  Next, subscriber information is read from the subscriber information database 73 (S38), and each support information is registered in each support information database 74 (S39). Next, the registration completion notification is activated (S40), and the communication IF control unit is activated (S41). The operation of the communication IF unit is a completion notification processing function (S42). FIG. 32 is a diagram showing a processing flow of registration completion notification, and distributes a registration completion notification email to the portable terminal holder (S43). This notification is also made to mobile terminals of persons with disabilities and those who are traveling.

  In the determination process of S93, if the vehicle is not in operation, the determinations from S93 to S96 and the timer setting process are performed as in S18 to S20. Since this timer setting process is the same as the process described above, the process is omitted.

  In the process after the vehicle operation in S93, control is passed to S101. Here, state determination is performed (S101), and in the case of an initial signal request, event processing is ended as abnormal processing. If it is a regular timer setting state, support information provision function starting input information setting (S30) is implemented, and the support information provision part 41 of S32 is started via the communication IF control part (S31), and it is for a disabled person and a meeting person Processing to end the service. If the timer is set, the process is repeated from S83 before a fixed time has elapsed.

  If a timeout occurs in the initial reception state, support information distribution notification processing function activation input information setting (S102) is performed, and then support distribution notification unit 43 (S104) is activated via communication IF control unit S103. In step S62, a “transmission request request” warning message or voice guidance is transmitted to the mobile terminal 5 side.

  FIG. 43 is a diagram showing an example of care support / transmission information. In the figure, 9 is an RFID tag 9 attached near the door of the vehicle 1. 2 is a handicapped person, 5 is a mobile terminal held by the handicapped person 2, 30 is the Internet, 10 is a communication center connected to the mobile terminal 5 via the Internet 30, and 11 is a contract user information file provided in the communication center 10 , 12 are timetable files also provided in the communication center 10. 20 is an external information system connected to the communication center 10, 3 is a boarding station, and 4 is an exit station.

  The tag ID is wirelessly transmitted from the RFID tag 9 (C1). The format of this tag ID is 001 — 11 — 085 — 05 — 02. Among these, “001” is a company identifier. For example, “001” is JR and “005” is Tokyu. The next “11” is a route name identifier. For example, “11” is the Tokaido Line, and “32” is the Nanbu Line. The next “085” is a vehicle body type identifier. For example, “085” is Shonan liner, and “322” is D20. Next, “05” is a vehicle body number identifier. For example, “05” is the fifth car and “08” is the eighth car. The next “02” is a door number identifier. For example, “01” is the first on the right side, “10” is the first on the left side, and “02” is the second on the right side.

  The disabled person (here, Mr. Tanaka) 2 registers information from the portable terminal 5 to C2 to C6. C2 is necessary when the user (Mr. Tanaka) transmits to the communication center 10. The destination is fixed to the communication center. Specifically, To: system @ service. com. C3 is necessary for identifying the user 2 on the communication center 10 side (C7). The user's address is given. Specifically, From: tanaka @ user. service. com. C4 uses the ID (C1) acquired from the RFID tag 9 as it is. The ID is converted into C8 to C12. Specifically, the ID is 011_11_085_05_02.

  C5 gives the time when the RFID tag 9 is acquired. Based on this, C13 and C14 are acquired from the timetable file 12 on the communication center side. Specifically, Time: 200403181653. C6 is a destination, for example, Yokohama. The user 2 inputs this C6. Based on this, C15 and C16 are acquired from the timetable file 12 on the communication center 10 side.

  The following C7 to C17 are information held on the communication center 10 side. The communication center 10 is connected to the external information system 20 and obtains information as shown below. C7 is user information, for example, Mr. Tanaka, C8 is a company name, for example, JR East, C9 is a route name, for example, Tokaido Line, C10 is a train name, for example, Shonan Liner, and C11 is a vehicle number Yes, for example, the fifth car, C12 is the door number, for example, the second on the right, C13 is the boarding station, for example, Tokyo Station, C14 is the boarding time, for example, 16:53, C15 is the getting-off station, for example, Yokohama Station, C16 is the estimated arrival time, for example, 17:17, and C17 is a disturbance of the diagram, for example, none.

  Here, C7 is converted from C3. C8 to C12 are converted from C1. C13 and C14 are acquired from C5 and the timetable file 12. C15 and C16 are acquired from C6 and the timetable 20. C17 is acquired in cooperation with the external communication system 20. The following information (C18 and C19, C7 to C16) is transmitted from the communication center 10 to the disembarking station 4 via the Internet 30.

  C18 is information indicating a destination, and To Yokohama @ jr-est. co. jp. C19 is From: system @ service. com. C7 to C16 are the information described above.

  44 and 45 show examples of data structures used in the present invention. (A) is service execution state data D1. (B) is train operation information data, and is composed of train operation fixed information D2-1 and train operation change information D2-2. (C) is counter information D3. (D) is processing flag information D4. (E) is subscriber information D5. (F)-(i) are each support information. In data (f), D6-1 is a tag number of the registrant (for example, 001-11-085-05-02), D6-2 is a transmission mail address (for example, system@service.com), and D6-3 is reception. E-mail address (for example, tanaka@user.service.com), D6-4 for service registered time information (for example, 2004-0318-1600), D6-5 for tag detection time information (for example, 2004-0318-1653), D6- 6 is the destination (Yokohama).

  In data (g), D6-7 is a user (for example, Misako Tanaka), D6-8 is a company name (for example, JR East), D6-9 is a route name (for example, Tokaido Line), and D6-10 is a train name (for example, Shonan liner) and D6-11 are vehicle numbers (for example, the fifth car). In the data (h), D6-12 is a door number (for example, the second on the right), D6-13 is a boarding station (for example, Tokyo Station), D6-14 is a boarding time (for example, 16:53), and D6-15 is a getting-off station. (For example, Yokohama Station) and D6-16 are estimated arrival times (for example, 17:17). In (i), D6-17 is a diagram disturbance information (for example, none), D6-18 is a receiving mail address (for example, yokohama@jr-east.com) of an arrival station side railway system, and D6-19 is from a communication center side. This is an original mail (system@service.com) to be transmitted to the railway system side.

  (J) is period counter information D7. (K) is each support information D8. This D8 indicates the tag transmission state type in the case of automatic transmission. Invalid state when D8 is “0”, initial data reception state when D8 is “1”, timer setting state when “2”, timeout state when “3”, empty when “4” , "5" is empty. (L) is each support information D9. This D9 indicates the tag transmission state type in the case of manual transmission. When D9 is “0”, it is in an invalid state, when it is “1”, it is in the initial signal reception state, when it is “2”, it is in the reception state of the first regular tag transmission request, when it is “3”, it is in the timeout state, and “4”. Is a time-out state after receiving the first signal, “5” is after receiving other signals, “6” is empty, and “7” is empty. (M) shows the time accumulation information D10.

(Supplementary Note 1) An RFID tag that wirelessly transmits ID information provided near the door of each general vehicle;
A portable terminal held by a disabled person who receives information from the RFID tag;
A communication center that is connected to the portable terminal, receives necessary information from the portable terminal, performs predetermined processing, transmits the result to the portable terminal, and controls the overall care support operation;
Support system for the handicapped by a mobile terminal comprising the above.

  (Supplementary note 2) If the handicapped person is a visually handicapped person, in accordance with the personal handicap conditions input by voice before boarding, detailed guidance on the vehicle operation and guidance for each station will be provided from the mobile terminal. The disabled person support system according to appendix 1, characterized by being received as:

  (Supplementary note 3) When the disabled person is a deaf person, he / she receives operation guidance by e-mail on the mobile terminal in the car he / she is riding in accordance with the personal disability conditions input before boarding. The disabled person support system according to 1.

  (Appendix 4) If there is a person who is picked up at the getting-off station, the person who has been picked up from the communication center side in advance receives the handicapped person from the communication center side according to the personal handicap conditions entered before the person with the handicapped gets on board. The disabled person support system according to appendix 2 or 3, wherein the vehicle is surely boarded and the operation status of the vehicle and the exit door are notified.

  (Supplementary note 5) When the disabled person gets off the vehicle, it passes through the door, and it is detected from the information from the RFID tag that it has surely got off at the getting-off station, and is notified to the person and the person to be met. The disabled person support system according to any one of supplementary notes 1 to 4.

  (Supplementary note 6) When the handicapped person makes an automatic selection by pre-registration, when the person passes near the door of the vehicle and receives information from the RFID tag with the portable terminal, it is automatically transmitted to the center side for a certain period of time. The disabled person support system according to any one of appendices 1 to 4, wherein the communication center is placed in a monitoring state.

  (Appendix 7) When the handicapped person performs manual setting by pre-registration, the person passes near the door of the vehicle, receives information with a portable terminal by an RFID tag near the door, Appendices 1 to 1, characterized in that, even if the person himself / herself fails to transmit to the communication center side, the mobile terminal holder is notified based on operation time information between the communication center side and the mobile terminal. The disabled person support system according to any one of 4.

  (Supplementary note 8) Support for disabled persons according to supplementary note 7, which has a function of releasing the information when the disabled person receives the information from the RFID tag when the vehicle gets out of the vehicle when the vehicle does not depart from the vehicle system.

1 is a diagram illustrating an example of an overall system configuration of the present invention. It is a figure which shows the 1st Example of this invention. It is a figure which shows the 2nd Example of this invention. It is a figure which shows the 3rd Embodiment of this invention. It is a figure which shows the 4th Embodiment of this invention. It is a figure which shows the 5th Embodiment of this invention. It is a figure which shows the 6th Embodiment of this invention. It is a figure which shows the example of 7th Embodiment of this invention. It is a figure which shows the sequence at the time of handicapped person registration mail transmission of this invention. It is a figure which shows the sequence at the time of a disabled person railway system mail delivery of this invention. It is a figure which shows the sequence at the time of a disabled person railway communication system mail delivery of this invention. It is a figure which shows the sequence at the time of disability assistance guidance delivery of this invention. It is a figure which shows the sequence at the time of the guidance delivery to the meeter of this invention. It is a figure which shows the sequence at the time of completion of a disabled person railway system mail service of this invention. It is a figure which shows a notification acceptance process flow. It is a figure which shows a notification acceptance process flow. It is a figure which shows a notification acceptance process flow. It is a figure which shows a notification acceptance process flow. It is a figure which shows a notification acceptance process flow. It is a figure which shows a notification acceptance process flow. It is a figure which shows a notification acceptance process flow. It is a figure which shows a notification acceptance process flow. It is a figure which shows a notification acceptance process flow. It is a figure which shows a notification acceptance process flow. It is a figure which shows a notification acceptance process flow. It is a figure which shows a notification acceptance process flow. It is a figure which shows a notification acceptance process flow. It is a figure which shows a notification acceptance process flow. It is a figure which shows a portable terminal forced release notification process flow. It is a figure which shows a support information registration function processing flow. It is a figure which shows a support information registration function processing flow. It is a figure which shows a registration completion notification process flow. It is a figure which shows a support information detection function processing flow. It is a figure which shows a support information detection function processing flow. It is a figure which shows a support information detection function processing flow. It is a figure which shows a support information detection function processing flow. It is a figure which shows a railway communication system notification function processing flow. It is a figure which shows a support delivery notification function processing flow. It is a figure which shows a support information provision function processing flow. It is a figure which shows a support information provision function processing flow. It is a figure which shows a support information provision function processing flow. It is a figure which shows a support information provision function processing flow. It is a figure which shows the Example of care support / transmission information. It is a figure which shows the example of a data structure used by this invention. It is a figure which shows the example of a data structure used by this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Vehicle 2 Person with a disability 3 Boarding station 4 Alighting station 5 Mobile terminal 6 Home 7 Home 8 Station staff 9 RFID tag 10 Communication center 11 Contract user information 12 Timetable 20 External information system

Claims (5)

An RFID tag that wirelessly transmits ID information provided near the door of each general vehicle;
A portable terminal held by a disabled person who receives information from the RFID tag;
A communication center that is connected to the portable terminal, receives necessary information from the portable terminal, performs predetermined processing, transmits the result to the portable terminal, and controls the overall care support operation;
It is configured to include a,
The communication center notifies the mobile terminal of the estimated arrival time, including delay information of the estimated arrival time due to disruption of the schedule and congestion.
Disabled person support system by the mobile terminal you, characterized in that.   When the handicapped person is a visually handicapped person, according to the personal handicap conditions input by voice before boarding, receive detailed vehicle operation information and guidance for each station as guidance from the mobile terminal in the car on board The disabled person support system according to claim 1, wherein:   2. The operation information is received by e-mail on the portable terminal in the vehicle in which the disabled person is a deaf person in accordance with the personal disability condition input before boarding. Handicapped support system.   If there is a person who is picked up at the departure station, the person with the physical disability who has been picked up from the communication center in advance is surely boarded by the person with the handicapped condition entered before the person with the handicapped gets on board. 4. The disabled person support system according to claim 2 or 3, wherein the vehicle operation status and the exit door are notified. An RFID tag that wirelessly transmits ID information provided near the door of each general vehicle;
A portable terminal held by a disabled person who receives information from the RFID tag;
A communication center that is connected to the portable terminal, receives necessary information from the portable terminal, performs predetermined processing, transmits the result to the portable terminal, and controls the overall care support operation;
Comprising
In the communication support system for handicapped persons with a mobile terminal that notifies the mobile terminal of the estimated arrival time, including delay information of the estimated arrival time due to disruption of the schedule and congestion situation,
When the disabled person is getting off, by passing through the door, ensures that it has off at destination station detects the information from the RFID tag, impaired only you and notifying to human person and welcomed Support system.

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