JP2007094895A - Disaster time information distribution support method, disaster time information distribution support center device, and portable terminal - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a disaster information time distribution support method, a disaster time information distribution support center device, and a portable terminal for allowing a safety checker, such as a family member, to check the safety of a carrier of the portable terminal who has encountered injury in disaster, such as a train accident and incapable of operating the portable terminal. <P>SOLUTION: The portable terminal 100 receives boarding position information from an RFID tag 200 installed in the vicinity of a door of each car in a train and sends boarding train information, including information of the boarding position and boarding time to the distribution support center device 300. The distribution support center device 300 compares the boarding train information received from the portable terminal 100 with train information got involved in the disaster notified by an external information system 400, to determine whether the carrier of the portable terminal 100 takes the train caught in the disaster, and distributes the boarding information, including the determination result to a communication terminal of the safety checker through push distribution or pull distribution. Operation history information of the portable terminal 100 is distributed, when a communication line is restored. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a disaster information distribution support method, a disaster information distribution support center apparatus, and a portable terminal. More specifically, when a holder of a portable terminal encounters a disaster such as a train accident, a family member or the like It is related with the information delivery support function at the time of a disaster which can confirm the safety of the holder earlier than the contact from.

  In recent years, with the spread of mobile terminals such as mobile phones and mobile communication terminals, communication services utilizing networks via the Internet have been expanded, and the use of e-mail and WWW (World Wide Web) has been increasing year by year. In addition, the functions of the mobile terminal itself include large screen, high resolution, mail transmission / reception function, WWW access function, vibrator and bone conduction call function, PKI (Public Key Infrastructure) and high security communication function by fingerprint authentication, etc. It is highly functional.

On the other hand, when a message service provided on the network side is used in the event of a disaster such as a major earthquake or train derailment, the current message service is subject to the following usage, which is somewhat problematic. This problem will be described later.
(1) The holder of the mobile terminal needs to write a message on the bulletin board.
(2) After the message is written, the message is notified by e-mail to a third party registered in advance.

In addition, the following situations are considered as situations where the safety of the holder of the mobile terminal is confirmed from a third party such as a family member or an acquaintance of the holder of the mobile terminal (hereinafter also referred to as “contractor”). It is done. (1) When a large-scale natural disaster such as an earthquake, tsunami, typhoon, or flood occurs (2) When a disaster such as a terrorism, train accident, aircraft accident, ship accident, mountain climbing distress, fire, or other human disaster occurs Among them, third parties such as family members and acquaintances are most concerned about disaster encounters that cannot be predicted in advance, such as “unknown when they occur” and “unknown where they occur”. is there.

  Tsunamis, typhoons, floods caused by typhoons associated with earthquakes, such as natural disasters and man-made disasters, are predicted in advance and arrival time, danger areas are specified in advance, aircraft accidents, ship accidents, etc. In this case, since there are a passenger list, a passenger list, etc., it is relatively easy to identify the victims. In addition, it is possible to identify victims of mountain climbing and disaster victims such as fire relatively quickly due to the small number of subjects.

  However, if you encounter train accidents, earthquakes, terrorism, etc., you will not know when you will encounter such disasters or disasters. When an injury is caused by the disaster, the mobile terminal cannot be operated, and a third party such as a family cannot respond to the safety confirmation, making it difficult to confirm the safety. There is a demand for a system capable of promptly confirming safety even in such a case.

  As prior art related to the present invention, in Japanese Patent Application No. 2004-223056 filed by the present applicant, an RFID tag for wirelessly transmitting ID information provided near the door of each general vehicle, and receiving information from the RFID tag A portable terminal possessed by a disabled person and a portable terminal connected to the portable terminal, receiving necessary information from the portable terminal, performing predetermined processing, transmitting the result to the portable terminal, and controlling the overall operation A communication support center has been proposed for a disabled person support system.

  In addition, in Japanese Patent Application No. 2004-341337 by the present applicant, a destination instruction support device provided in a moving means such as a passenger car reads information on a destination stored in an IC card held by the user, and information on the current time , The destination instruction support device that extracts and outputs the destination most likely to be determined at the current time from the information about the destination stored in the IC card has been devised.

Further, a system for notifying information from a communication device in a vehicle to a mobile terminal of a customer based on usage zone information of an electronic ticket of a passenger of a transportation facility is known from Patent Document 1 below. Also, according to the following Patent Document 2, information such as the boarding position and the getting-off station of the auxiliary user who possesses the portable terminal is obtained by using the portable terminal possessed by the assistant necessary in advance or the portable terminal that is lent when the train arrives at the station. There is known a system for notifying the station staff of the exit station without omission. In addition, according to the following Patent Document 3, at any time from when the user of transportation enters the ticket gate of the boarding station until the user exits the ticket gate of the getting-off station, the operation information such as the disturbance of the schedule is given to the user. Notification systems are known.
JP 2002-271251 (page 4, FIG. 1) Japanese Patent Application Laid-Open No. 2002-27481 (4th page, 5th page, FIG. 1) JP 2004-70489 A (page 5, page 6, FIG. 1)

As described above, when the holder of the mobile terminal encounters a disaster such as a train accident and the body is injured and the mobile terminal cannot be operated, the conventional message service cannot be used. That is,
(1) In the case of a train derailment accident, etc., if the owner of the mobile terminal becomes seriously or unconscious, it is confirmed whether the owner is on the train as well as the safety of the owner. Because it is a situation where safety is not confirmed for the first time at the stage of identity confirmation work after the rescue operation, the safety confirmation is not performed promptly, so a third party such as a family member can spend a long time I was in an uneasy state.
(2) Also, as for transportation means such as taxis, the destination at the current time is extracted and output by a destination instruction support device provided in a vehicle such as a taxi as in the aforementioned Japanese Patent Application No. 2004-341337. A system for confirming the safety of the taxi in the registration time zone has been proposed, but if the taxi that you boarded is involved in an accident or kidnapping, the safety confirmation is received from a third party such as a family member. As in the case of (1) above, safety confirmation cannot be performed promptly.
(3) In addition, when the holder of a mobile terminal encounters a disaster such as an earthquake, even if the holder himself can operate the mobile terminal, In a situation where a communication line is not normally established between the mobile terminal and the message service center, safety confirmation cannot be performed with a third party such as a family member.

  In the cases of (1) and (2) above, the person who actually encountered the disaster cannot operate the mobile terminal, and in response to a safety confirmation call from a third party such as a family member. At the disaster site, the ringing sound of the mobile terminal continues to ring.

  The services for safety confirmation at the time of disaster as described above are being expanded year by year, and the technology for that is also progressing. However, the present invention is based on the above-mentioned Japanese Patent Application Nos. 2004-223057 and 2004-341337. The present invention is developed to solve the above problems. Furthermore, the present invention is directed to the above problem (3), and when a communication line is established, a third party such as a family member does not cause an action such as a portable terminal holder to operate the portable terminal. Can check the safety.

  The disaster information distribution support method of the present invention includes (1) a step of wirelessly receiving boarding position information from an RFID tag provided near a door of each vehicle of a train by a portable terminal, and the boarding position information from the portable terminal. And a step of transmitting boarding train information including boarding time information to the distribution support center apparatus, and in the distribution support center apparatus, the boarding train information received from the portable terminal, and the train information encountered in the disaster notified from the external information system And determining whether or not the holder of the mobile phone was on a train that encountered a disaster, and delivering boarding information including the determination result to a third-party communication terminal; It is characterized by including.

  (2) storing history information of operations performed on the portable terminal by the holder of the portable terminal in a storage unit in the portable terminal; and calling from the distribution support center device to the portable terminal And collecting the operation history information stored in the storage unit of the portable terminal and distributing the operation history information to a third-party communication terminal.

  In addition, the disaster information distribution support center device (3) a boarding train operation information collection unit for collecting boarding train information including the boarding position information and boarding time information of the holder of the portable terminal and the train information encountered in the disaster, The mobile phone that is obtained by collating the boarding train information and the train information that encountered the disaster based on the operation time information and the collation of the boarding train information collating unit, the mobile phone And a boarding train information return unit that distributes boarding information including a determination result of whether or not the vehicle holder has boarded to a third-party communication terminal.

  And (4) a history information collecting unit that calls the portable terminal and collects history information of operations on the portable terminal stored in a storage unit in the portable terminal, and the boarding train information reply unit includes the history information collecting unit. The operation history information is distributed to a third-party communication terminal.

  The portable terminal of the present invention includes (5) a history information storage unit that stores history information of operations performed on a portable terminal performed by a holder of the portable terminal, and disaster information distribution according to (4) above. An operation history management unit that transmits history information stored in the storage unit to the disaster information distribution support center device in response to an incoming call for a history information collection request from the support center device.

As described above, according to the present invention, the boarding position information acquired from the RFID tag provided near the door of each vehicle of the train is transmitted from the portable terminal to the distribution support center apparatus, and the boarding is performed by the distribution support center apparatus. By collating the train information with the train information encountered in the disaster and distributing the safety confirmation information as to whether the mobile phone holder has encountered the disaster to the third-party communication terminal, the following effects can be obtained. Played.
(1) Even if the holder of the mobile terminal does not voluntarily notify the message service center or a third party of a family member or friend, the safety confirmation can be performed from a third party such as a family member or friend. .
(2) When the train on which the holder of the portable terminal rides encounters an accident or is involved in a disaster such as an earthquake, the holder himself suffers a physical injury and can no longer operate the portable terminal. Even if a third party such as the family of the holder of the mobile terminal has received information related to a certain degree of safety prior to the start of the rescue operation by the police or the fire department (for example, whether the vehicle was Time, boarding position, etc.) can be specifically identified.
(3) If a disaster such as an earthquake occurs, the owner of the mobile terminal can operate the mobile terminal, but even if it is impossible to establish a communication line between the distribution support center and the mobile terminal, the earthquake The operation history information operated by the holder until immediately before the occurrence of the disaster and the operation history information of the mobile terminal immediately after the occurrence of the disaster are stored in the mobile terminal, and the operation history information is stored in the family when the communication line is established. By distributing to a third party, safety information can be notified immediately after the communication line is restored.

  FIG. 1 shows various information transmission / reception processes in the disaster information delivery support system according to the present invention. As shown in the figure, when a contractor (holder) of a mobile terminal holding a mobile phone terminal 100 equipped with an RFID (Radio Frequency Identification) reader gets on the train, the mobile terminal is installed near the boarding door of the train. Information on the boarding position of the train (boarding train number, vehicle number, door number, etc.) is acquired from the RFID tag 200 (1-1), and the acquired boarding position information and its acquisition time information (corresponding to the boarding time) Is transmitted to the disaster information distribution support center apparatus 300 (1-2). The “disaster information distribution support center apparatus” may be abbreviated as “center” in some cases.

  When the center 300 receives the boarding position information and the like, it confirms that the sender of the information is a regular contractor by referring to the stored data in the contract user information storage unit 306, and each time information storage unit 308. Referring to the timetable of train operation, the departure train information for each stop station of the train on which the contractor boarded, and the boarding train information such as the boarding train name / vehicle number / door number are stored in the boarding train information storage unit 307 (1-3).

  In addition, the center 300 cooperates with the external information system 400 to obtain information on trains that have encountered the disaster from the external information system 400 in the event of a natural disaster such as an earthquake, a railroad crossing accident, or a derailment accident. Then, it is confirmed whether or not the train information matches the information stored in the boarding train information storage unit 307 (1-4).

  As an example of the accident information notified from the external information system 400, for example, “XX train, ABC line, □□ station departing at 12:10 is derailed near ΔΔ” is notified. When the train information matches the boarding train information stored in the boarding train information storage unit 307, the notification destination (parent, brother, friend, etc.) of the disaster registered in advance in the center 300 by the contractor The three parties are automatically notified of information that there is a possibility of getting on the accident vehicle from the center 300 by e-mail (push delivery) (1-5). Further, in response to an inquiry about the contractor to the center 300 by a third party such as a party related to the contractor, the center 300 notifies the information that there is a possibility of getting into the accident vehicle (1-6).

  FIG. 2 shows a specific example of transmission / reception information in the disaster information distribution support system of the present invention. A tag ID (2-1), which is information related to the boarding position of the train taken into the portable terminal from the RFID tag mounted near the boarding door, is an identifier of the railway company, a route name identifier, a vehicle type identifier, a vehicle number identifier, a door Represents a number identifier. As an example, tag ID = 001-11-085-05-02 is a company identifier 001: XX railway, route name identifier 11: ABC line, vehicle type identifier 085: Iroha liner, vehicle number identifier 05 : 5th vehicle, door number identifier 02: Represents the second door on the right side.

  The mobile terminal that has captured the tag ID (2-1) related to the above-mentioned boarding location information is the destination center address (2-2) (eg To: system@service.com), source address (2-3) (Example: From: tanaka@user.service.com), tag ID (2-4) (eg, ID: 011-11-085-05-02) of the above boarding position information, acquisition time information (2-5) (Example: Time: 200403181653 (March 18, 2004, 16:53)) An e-mail including information is transmitted to the center.

  The center that has received the e-mail creates boarding train information as described below with reference to the contract user information and the train operation timetable based on the tag ID and the acquisition time information of the boarding position information. User: Tanaka (2-6), Railway Company Name: XX Electric Railway (2-7), Route Name: ABC Line (2-8), Train Name: Iroha Liner (2-9), Vehicle Number: 5th Car (2-10), door number: second right (2-11), boarding station: Tokyo (2-12), boarding time: 16:53 (2-13).

  When the accident information is notified from the external information system, the center sends a destination address (2-14) (eg, To: To: MyFather@mail.com), a source address (2 -15) Send an e-mail with (e.g. From: System@service.com) (push delivery).

  Examples of the text content of the e-mail include “user: Tanaka (2-6)”, “route name: ABC line (2-8)”, “train name: Iroha Liner (2-9)”, “vehicle” Number: 5th car (2-10) "," Door number: 2nd right side (2-11) "," Ride station: Tokyo (2-12) "," Ride time: 16:53 (2-13) " "The train that departed ABC Line, □□ Station at 12:10 derailed near △△. There is a possibility that Mr. Tanaka was on board (2-16)."

  The destination address (2-2) (eg, To: system@service.com) is required when transmitting from the user's (Mr. Tanaka) mobile terminal to the center, and the destination is fixed to the center. . Also, the transmission source address (2-3) (eg, From: tanaka@user.service.com) identifies the user on the center side and converts it to “user: Tanaka (2-6)”. The user's e-mail address is assigned.

  Further, the tag ID (2-4) (eg, ID: 011-11-085-05-02) of the boarding position information uses the tag ID (2-1) acquired from the RFID tag as it is, and this tag ID To (2-7) to (2-12). Moreover, the time information (2-5) which acquired this tag ID is given, and a boarding station: Tokyo (2-12) and boarding time: 16:53 (from the timetable of train operation on the center side based on this) 2-13) is acquired. In addition, a plurality of third party addresses (2-14) (eg, To: To: MyFather@mail.com) of a notification destination registered in advance can be set.

  Next, a process for collecting history information of operations performed by the contractor on the mobile terminal and performing push distribution will be described with reference to FIG. When the contractor operates the mobile terminal after an accident such as a train, the mobile terminal displays the operation date / time of the operation performed on the mobile terminal and the history information of the operation content even when the communication line is not established. It is held in the portable terminal (3-1).

  The portable terminal periodically automatically transmits terminal operation history information to the center (in the case of being out of service area, it is transmitted when the service area is in service) (3-2). The center confirms the registration information of the push delivery destination based on the contract user information (3-3). The terminal operation history information is push-distributed to a notification destination registered in advance (3-4). Thereby, the third party of the notification destination registered in advance can confirm the terminal operation history information, and can confirm the state of the contractor who encountered the disaster.

  Next, a process of collecting history information of operations performed by the contractor on the portable terminal and performing pull distribution will be described with reference to FIG. When the contractor operates the mobile terminal after an accident such as a train, the mobile terminal displays the operation date / time of the operation performed on the mobile terminal and the history information of the operation content even when the communication line is not established. It is held in the portable terminal (4-1).

  When the contractor concerned thinks that the contractor may have encountered a disaster, the contractor requests the center to acquire the mobile terminal operation history information of the contractor (4-2). The center determines whether the contractor is related to the contract user information (4-3). When it is determined that the contractor is related to the contractor, the center automatically calls the contractor's mobile phone and collects terminal operation history information held in the mobile terminal (4-4). . Then, the collected terminal operation history information is notified to the related parties of the contractor (4-5).

  The contractor of the disaster information distribution support system according to the present invention may be a contractor of the handicapped person support system according to the previous application (Japanese Patent Application No. 2004-223056), and in that case, the contractor brings it before boarding the train. The purpose of going out, the destination, the scheduled boarding time, etc. are input as registration information of the support service from the mobile terminal. When the holder of the portable terminal passes through the vicinity of the door in order to get into a train vehicle on a public railway line, tag ID information from an RFID tag installed in the vicinity of the door is stored in the portable terminal. It is received by the equipped reception function, and the tag ID information is notified to the center side, and the center side recognizes that the holder of the portable terminal has boarded.

  The overall overview of the disaster information distribution support system of the present invention has been described above with reference to FIGS. 1 to 4. For each functional unit in the disaster information distribution support center apparatus according to the present invention, refer to FIGS. 5 and 6. To explain. FIG. 5 is an explanatory diagram of each functional unit of the embodiment for notifying the contractor's boarding record information. FIG. 6 is an explanatory diagram of each functional unit of the embodiment further having a function of notifying a contractor's terminal operation history.

  First, as shown in FIG. 5, in the center 300, a support service reception unit 301, a support control unit 302, a boarding operation information collection unit 303, a boarding information collation unit 304, a boarding information return unit 305, a contract user information storage unit 306, a boarding train information storage unit 307, and each time information storage unit 308 are provided.

  When a disaster such as an accident occurs while the train is running, when the external information system 400 such as a railway / public communication system receives a notification of the occurrence of the disaster (5-1), the notification from the media information center of the external information system 400 Thus, the information on the accident is notified as news to the boarding operation information collecting unit 303 of the center 300 (5-2).

  Using this information as a trigger, the boarding operation information collection unit 303 obtains the contractor's user information from the contract user information storage unit 306 (5-3), and a number of contract users who have boarded the train that encountered the disaster. Information is collected and the information is accumulated in the boarding train information storage unit 307 and each time information 308 storage unit (5-4, 5-5).

  When the contract user gets on the train, information indicating the boarding position received from the RFID tag near the door of the boarding position of the train is transmitted to the center 300 from the contractor's mobile terminal 100 together with the boarding time information. The boarding information is stored in the contract user information storage unit 306.

  Thereafter, a safety confirmation operation is started by a third party such as a contractor's family or a party approved by the contractor. In response to a confirmation request from the portable terminal 500 of the safety confirmation person (eg, family member), the support service reception unit 301 is activated (5-10). The support control unit 302 is started by starting the support service receiving unit 301 (5-11). The support control unit 302 controls the boarding information collating unit 304 and the boarding information return unit 305 (5-12, 5-16).

  The boarding information collation unit 304 that is first activated (5-12) acquires each time information accumulated in each time information storage unit 308 and boarding train information accumulated in the boarding train information storage unit 307 (5 -13, 1-14), the boarding information collating unit 304 determines whether the contractor has boarded the train and from which door of which vehicle the boarding boarded based on the boarding position information and boarding time information. Then, related information regarding various boarding situations is determined. Then, the result is transferred to the support control unit 302 (5-15). The support control unit 302 passes control to the support information return unit 305 based on the determination information (5-16). The support information reply unit 305 returns details of the boarding information of the contractor to the safety confirmer (5-17).

  Next, with reference to FIG. 6, each functional unit in the center having a function of notifying a contractor's terminal operation history will be described. In this embodiment, a history information collection unit 309 and each terminal history information storage unit 310 are provided in the center 300. As in the embodiment of FIG. 5 described above, when a disaster such as an accident occurs during train travel, the external information system 400 such as a railway / public communication system receives a notification of the occurrence of the disaster (6-1), and the external information By the notification from the media information center of the system 400, the information on the train that encountered the disaster is notified as news to the boarding operation information collection unit 303 of the center 300 (6-2). Using this information as a trigger, the boarding operation information collection unit 303 acquires the user information of the contractor from the contract user information storage unit 306 (6-3).

  Then, the boarding operation information collection unit 303 activates the history information collection unit 309 (6-4), and the history information collection unit 309 extracts the operation history information of the contractor's mobile terminal 100 via the base station system (6). -5, 6-6, 6-7). When the collection of the operation history information from the portable terminal 100 is completed, the history information collection unit 309 activates the starting boarding operation information collection unit 303 (6-8), and the boarding operation information collection unit 303 Information is accumulated in each terminal history information storage unit 310 (6-9).

  Thereafter, the terminal operation history information of the contractor can be distributed to a third party basically by the same process as that of the embodiment shown in FIG. That is, when a safety confirmation operation is started by a communication terminal of a third party such as a contractor's family or a party approved by the contractor, the support service reception unit 301 is activated, and the support service reception unit 301 is activated. The support control unit 302 is activated (6-11). The support control unit 302 performs control processing on the boarding information collating unit 304 and the boarding information return unit 305 (6-12, 6-16).

  The boarding information collation unit 304 that is first activated (6-12) acquires the terminal operation history information stored in each terminal history information storage unit 310 (6-13), and uses the terminal operation history information as a support control unit. Hand over to 302 (6-15). The support control unit 302 passes the terminal operation history information to the support information return unit 305 (6-16). The support information reply unit 305 returns the contractor's terminal operation history information to the safety confirmation person.

  Next, the operation history management function in the portable terminal will be described with reference to FIG. FIG. 7A shows each functional unit in the mobile terminal of the contractor, FIG. 7B shows an operation unit of the mobile terminal, and FIG. 7C shows a storage example of the history information database. Yes. Every time the contractor operates the mobile terminal, the history of operations detected by the existing control unit 101 is accumulated in the history information storage unit 103 under the management of the operation history management unit 102.

  For example, as operation contents, the power was turned on at 12: 5: 01 on July 12 (7-1), and the mail key was pressed at 12: 5: 5 on July 12 (7-2), 7 Operation history information such as pressing the 1 key at 12: 5: 10 on March 12 (7-3), pressing the # key at 12: 5: 15 on July 12 (7-4), etc. Is stored in the history information storage unit 103 as shown in FIG.

  Here, for example, when a train accident or the like occurs at 12:04 on July 12, the history information collection unit 309 described above, from among the history information accumulated in the history information storage unit 103 of the mobile terminal, The operation history information within a predetermined time before and after the time when the accident occurred is searched, and the operation history information is acquired as operation history information at the time of the accident. In the case of the above operation example, the operation history information enclosed by the broken line frame in FIG.

  Next, with reference to FIG. 8, the mapping of boarding train information and accident occurrence information in the boarding information collating unit 304 of the center 300 will be described. In the center 300, the boarding train information obtained from the RFID tag is compared with the actual train operation information obtained from each time information, and it is determined whether or not the contractor has boarded the disaster encounter vehicle.

  For example, the boarding train information is “contractor: Tanaka, use train: ABC line, boarding station: Tokyo station, boarding time: 16:53”, and the accident information notified from the external information system is “17:05 today. Assuming that the ABC line train that departed Shinagawa station at 17:00 was derailed before Kawasaki station, the keyword “Route name: ABC line, train: 17:00 departs from Shinagawa station” from this accident information. The accident information keyword and the contractor's boarding train information are extracted and collated with reference to the operation information of each timetable.

  In the case of the above example, the train on which the contractor (Tanaka) boarded is the Iroha Liner from Tokyo Station 16:54, and the train departs Shinagawa Station at 17:00 from the contractor's boarding train information. , “The time when the train when the contractor (Tanaka) boarded at Tokyo Station departs from Shinagawa Station and the time when the train where the accident occurred departs from Shinagawa Station” is obtained.

  9 and 10 show a sequence of information exchange between the devices for notifying safety confirmation information to a third party when the contractor encounters a disaster after getting on the train. As shown in FIG. 9, when a train failure occurs due to a train accident or an earthquake after the contractor gets on the train, the external information system 400 such as a railway / public communication system is connected to the boarding operation information collection unit 303. In addition to notifying the train fault information, the boarding operation information collection request is made (M01), and the boarding operation information collecting unit 303 stores a large number of contractor information boarding the accident train in the boarding train information storage unit and each time information storage unit. And the boarding operation information collection result is returned to the external information system 400 (M02).

  Next, as shown in FIG. 10, the support service reception unit 301 receives a support information request from a third-party mobile terminal (M03), and the support service reception unit 301 passes the support control request to the support control unit 302. (M04), the support control unit 302 passes the support information collation request to the boarding information collation unit 304 (M05), and the boarding information collation unit 304 indicates boarding / non-boarding of the contractor based on the boarding train information and each time information. The boarding information collation result is returned to the support control unit 302 (M06), the support control unit 302 passes the boarding information return request to the boarding information reply unit 305 (M07), and the boarding information reply unit 305 is a third-party mobile terminal 500. A boarding information reply notification is made (M08).

  FIGS. 11 and 12 show a sequence of information exchange between devices for notifying a third party of the operation history of the mobile terminal when the contractor encounters a disaster. As shown in FIG. 11, it is assumed that a train failure such as a train accident or an earthquake occurs after the contractor gets on the train, and the contractor performs a contact operation with the mobile terminal 100 to the center 300. The contact operation is stored as operation history information in the mobile terminal 100.

  When the external information system 400 such as a railway / public communication system receives the notification of the train fault information, the external information system 400 transmits an operation history information collection request to the boarding operation information collection unit 303 (M11). The boarding operation information collection unit 303 makes a call to the contractor's mobile terminal 100, collects and stores the operation history information of the mobile terminal 100, and sends back the operation history collection to the external information system 400 such as a railway / public communication system. (M12).

  Next, as shown in FIG. 12, the support service reception unit 301 receives a boarding information request from a third-party mobile terminal 500 (M13), and the support service reception unit 301 passes the support control request to the support control unit 302. (M14), the support control unit 302 passes the boarding information collation request to the boarding information collation unit 304 (M15), and the boarding information collation unit 304 collates the contract user information with each terminal history information, and displays the boarding information collation result. It returns to the support control unit 302 (M16), the support control unit 302 passes the boarding information return request to the boarding information return unit 305 (M17), and the boarding information return unit 305 returns the boarding information to the third party mobile terminal. Notification is performed (M18).

  13, 14 and 15 show the processing flow of the boarding operation information collection unit 303. The boarding operation information collection unit 303 starts processing upon receiving a notification of the occurrence of disaster information from the external information system 400, first reads out the contract user information (13-1), and then reads out the train operation information and starts input information. (13-2), the communication interface control unit is activated (13-3), and accident information is received from an external information system such as a railway / public communication system.

  Next, based on the boarding information and accident information from the RFID tag, mapping editing processing of the boarding vehicle and the accident-occurring vehicle is performed (14-1), and the editing result is stored as boarding train information and each time information ( 14-2). Next, in order to collect the operation history information of the contractor's mobile terminal 100, the operation history information collection activation input setting is performed for the history information collection unit 309 (15-1), and the communication interface control unit is activated ( 15-2) Collect the operation history information of the portable terminal from the history information collection unit 309 (15-3), and store the collection result of the operation history information in each terminal history information storage unit (15-4).

  FIG. 16 shows a processing flow of the history information collection unit 309. When the history information collection unit 309 is activated from the boarding operation information collection unit 303, the terminal history information activation input information is set (16-1), the communication interface control unit is activated (16-2), and the contractor's mobile A call is made to the terminal 100 and operation history information stored in the portable terminal 100 is received.

  FIG. 17 shows a processing flow of the support service reception unit 301. Upon receiving a request for information distribution support service from a third party, the support service accepting unit 301 sets support control activation input information (17-1), activates the communication interface control unit (17-2), Control of the information distribution support service for the three parties is transferred to the support control unit 302 (17-3).

  FIG. 18 shows a processing flow of the support control unit 302. When the support control unit 302 is activated by the support service accepting unit 301, it sets support information collation activation input information (18-1), activates the communication interface control unit (18-2), and boarding information collation unit 304. The boarding information matching function is executed (18-3), boarding information is received, boarding information return function activation input information setting is performed (18-4), and the communication interface control unit is activated (18-5). The boarding information reply unit 305 is caused to execute a boarding information reply function (18-6).

  FIG. 19 is a processing flow of the boarding information matching unit 304. The boarding information collation unit 304 reads each time information, boarding train information, and operation history information (19-1) upon activation from the support control unit 302, collates each information, and finds information that matches the information distribution support request. It is determined whether or not it exists (19-2). If there is matching information, information indicating that the boarding information of the matching result is that of the contractor and its detailed history information are returned to the activation source (19-3). If there is no matching information, information indicating that the boarding information of the collation result is not that of the contractor is returned to the activation source (19-4).

  FIG. 20 shows a processing flow of the boarding information return unit 305. The boarding information reply unit 305 is activated by the support control unit 302 in order to return or distribute safety confirmation information to a third-party mobile terminal 500 that is a close relative such as a family approved by the contractor. The boarding information is sequentially delivered to the portable terminal 500 in the case of push delivery, and the boarding information is returned in response to an incoming call from the portable terminal 500 in the case of pull delivery.

It is a figure which shows the process of the various information transmission / reception in the information delivery assistance system at the time of a disaster. It is a figure which shows the specific example of transmission / reception information in the information delivery support system at the time of a disaster. It is a figure which shows the process which collects the operation history information of a contractor's portable terminal (push delivery). It is a figure which shows the process which collects the operation history information of a contractor's portable terminal (pull delivery). It is a figure which shows each function part in the information delivery assistance center apparatus which notifies a contractor's boarding record information. It is a figure which shows each function part in the information delivery assistance center apparatus which notifies a contractor's boarding record information and portable terminal operation history. It is a figure which shows the operation history management function in a portable terminal. It is a figure which shows mapping with boarding train information and accident occurrence information. It is a figure which shows the sequence of the information transfer between each apparatus for notifying boarding information. It is a figure which shows the sequence of the information transfer between each apparatus for notifying boarding information. It is a figure which shows the sequence of the information transfer between each apparatus for notifying the operation history of a portable terminal. It is a figure which shows the sequence of the information transfer between each apparatus for notifying the operation history of a portable terminal. It is a figure which shows the processing flow of a boarding operation information collection part. It is a figure which shows the processing flow of a boarding operation information collection part. It is a figure which shows the processing flow of a boarding operation information collection part. It is a figure which shows the processing flow of a log | history information collection part. It is a figure which shows the processing flow of a support service reception part. It is a figure which shows the processing flow of a support control part. It is a figure which shows the processing flow of a boarding information collation part. It is a figure which shows the processing flow of a boarding information reply part.

Explanation of symbols

DESCRIPTION OF SYMBOLS 100 Mobile terminal 200 RFID tag 300 Disaster information delivery support center apparatus 306 Contract user information storage part 307 Boarding train information storage part 308 Time information storage part 400 External information system

Claims (5)

Receiving the boarding position information wirelessly from an RFID tag provided near the door of each vehicle of the train by a mobile terminal;
Transmitting boarding train information including the boarding position information and boarding time information from the portable terminal to a distribution support center device;
In the distribution support center device, the boarding train information received from the mobile terminal and the train information encountered by the disaster notified from the external information system are collated, and the holder of the cellular phone gets on the train that encounters the disaster. Determining whether or not, and delivering boarding information including the determination result to a third-party communication terminal;
A disaster information delivery support method characterized by comprising: Storing history information of operations on the portable terminal performed by the holder of the portable terminal in a storage unit in the portable terminal;
A call is made from the distribution support center device to the mobile terminal, the operation history information stored in the storage unit of the mobile terminal is collected, and the operation history information is distributed to a third-party communication terminal. Steps,
The disaster information delivery support method according to claim 1, further comprising: Boarding train operation information collecting unit for collecting boarding train information including boarding position information and boarding time information of the holder of the portable terminal and train information encountered in a disaster,
A boarding train information collation unit that collates the boarding train information and train information encountered in a disaster based on operation time information;
Deliver boarding information including a determination result of whether or not the holder of the mobile phone was on a train that encountered a disaster, obtained by collation of the boarding train information collation unit, to a third-party communication terminal Boarding train information reply section,
A disaster information distribution support center device characterized by comprising:   The mobile terminal is provided with a history information collection unit that collects operation history information for the mobile terminal stored in a storage unit in the mobile terminal, and the boarding train information return unit stores the operation history information. 4. The disaster information distribution support center apparatus according to claim 3, wherein distribution is performed to a third party communication terminal.   A history information recording unit for storing history information of operations performed on the portable terminal by a holder of the portable terminal, and an incoming call for collecting a history information from the disaster information distribution support center device according to claim 4 On the other hand, a portable terminal comprising: an operation history management unit that transmits history information stored in the storage unit to the disaster information distribution support center device.

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