JP4385527B2 - Automatic transaction equipment - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to an automatic cash transaction apparatus installed in a financial institution or the like, and particularly relates to an automatic transaction apparatus for a visually impaired person who is blind or has low vision.
[0002]
[Prior art]
A conventional automatic transaction apparatus (hereinafter referred to as ATM) for visually handicapped persons (hereinafter referred to as ATM) is a handset (hereinafter referred to as an operating method, a transaction amount, etc.) for a visually handicapped person with blindness or low vision. If this handset is removed, audio broadcasting is played.
[0003]
The visually handicapped person performs a transaction using the operation buttons provided in the ATM according to the broadcast from the handset.
Below, the transaction method of the conventional ATM is demonstrated taking a deposit transaction and a transfer transaction as an example.
That is, first, after selecting a transaction, a medium such as a passbook or a card is inserted into the ATM.
[0004]
The medium is taken into the ATM, and customer information such as the customer's account number and name is read from the magnetic tape provided on the medium.
And after inputting information required for transactions, such as transaction amount, money is thrown in and transactions are performed.
[0005]
[Problems to be solved by the invention]
However, in the conventional ATM, since the medium is inserted after selecting the transaction and the necessary information for the transaction is input, the money is inserted. Therefore, after the visually impaired person starts the transaction, the medium is inserted. Alternatively, it takes a long time until the money is inserted, and the medium or money is kept out of the bag or wallet while the transaction is being carried out.
[0006]
Therefore, an object of the present invention is to enable visually impaired persons to perform transactions safely.
[0007]
[Means for Solving the Problems]
In an automatic transaction apparatus for visually impaired persons that broadcasts operation methods and the like by voice, a sensor that is installed in the vicinity of a money deposit / withdrawal port and detects that money or a hand has approached the money deposit / withdrawal port, and the sensor When there is a message that prompts the user to insert a medium by voice broadcasting, and when the money is necessary for the transaction Communicates a message prompting the user to insert money, and the visually impaired person inserts a medium, and if money is required for the transaction, after inserting the money from the money deposit / withdrawal port, , Selecting a transaction, inputting information necessary for the transaction, and executing the transaction.
[0008]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of the present invention will be described below with reference to the drawings.
FIG. 1 shows the configuration of the automatic transaction apparatus according to the present embodiment.
In FIG. 1, reference numeral 1 denotes a customer operation unit including a display and a touch-type input panel for displaying operation guidance words and illustrations for a customer to execute a transaction, information input by the customer, and the like.
[0009]
Reference numeral 2 denotes a card processing unit that performs reading and writing processing on the magnetic card and a card receipt processing unit that performs receipt issuing processing.
Reference numeral 3 denotes a money deposit / withdrawal unit that deposits / withdraws money associated with transactions.
The money deposit / withdrawal unit 3 is provided with a shutter and a sensor, and the shutter is normally closed to prevent foreign matter from entering.
[0010]
However, when the sensor detects that money or a hand has approached the vicinity of the money deposit / withdrawal port 15, the shutter is opened, and when the customer has finished putting in the money, the shutter is closed.
Note that the shutter is automatically closed if no money is inserted after the time previously held by the staff of the financial institution in the storage device 7 has passed.
Reference numeral 4 denotes a journal recording unit that performs processing for recording and storing the contents of transactions performed by the apparatus on a recording sheet.
[0011]
Reference numeral 5 denotes a passbook processing unit for performing a passbook entry process, and reference numeral 6 denotes an attendant operation unit that is operated when a maintenance worker or an attendant performs repair or maintenance in the event of a failure.
Reference numeral 7 denotes a storage device that stores software necessary for the transaction and information related to the transaction. Reference numeral 8 denotes a main control unit that is connected to these and controls the entire apparatus.
Reference numerals 9, 10, and 11 denote a handset, a speaker, and an earphone jack, respectively.
[0012]
Reference numeral 12 denotes an audio control unit that generates audio for outputting information necessary for transactions such as operation guidance from the handset 9, the speaker 10, and the earphone jack 11.
FIG. 2 is a perspective view showing the appearance of the automatic transaction apparatus.
Reference numeral 13 denotes an apparatus housing, and reference numeral 14 denotes a card insertion / discharge port which is connected to the card receipt processing unit 2 and accepts insertion of a card or discharges a card.
[0013]
Reference numeral 15 denotes a money deposit / withdrawal port connected to the money deposit / withdrawal unit 3 for accepting / withdrawing money. Reference numeral 16 is connected to the passbook processing unit 6 for accepting insertion of the passbook and discharging the passbook. This is a passbook insertion / extraction port.
The receipt is discharged from the card insertion / discharge port 14.
The operation of the present embodiment having the above-described configuration will be described below with reference to FIGS.
[0014]
FIG. 3 is a flowchart showing the present embodiment, and FIG. 4 is an explanatory diagram of the present embodiment.
First, when a visually handicapped person comes to a financial institution and removes the handset 9 or inserts an earphone into the earphone jack 11 and presses the transaction button (S301), the mode is switched to the visually handicapped person mode (S302). An ATM operation method is transmitted from the handset 9 or the earphone jack 11 by audio broadcasting (S303).
[0015]
That is, first, as shown in FIG. 4, a message for prompting insertion of a medium and a message for prompting the user to insert money when a transaction requires money are transmitted to the visually impaired.
As a result, the visually impaired person inserts a medium such as a bankbook or a card from the card insertion outlet 14 or the bankbook insertion outlet 16 (S304).
[0016]
Further, when money is required for the transaction (S305), money is inserted from the money deposit / withdrawal port 15.
At this time, when a visually handicapped person approaches his / her hand to insert money into the money deposit / withdrawal port 15, a sensor (not shown) installed in the vicinity of the money deposit / withdrawal port 15 detects it (S306), 15 opens (S307).
[0017]
When the visually handicapped person finishes the insertion of money, or when a certain time has elapsed after opening the money deposit / withdrawal port 15 (S308), the shutter of the money deposit / withdrawal port 15 is closed (S309).
Thereafter, a transaction is selected (S310), information necessary for the transaction is input by the customer operation unit 1, and the transaction is executed (S311).
[0018]
If money is not required for the transaction, the medium is inserted (S304), and then the transaction is selected (S310).
As described above, according to the present embodiment, the medium and money necessary for the transaction are taken into the ATM immediately after the visually impaired arrives at the financial institution. It is no longer necessary for persons with disabilities to leave money or media out of their bags or wallets, thereby improving safety.
[0019]
【The invention's effect】
As described above, the present invention takes in the media and money necessary for the transaction into the ATM immediately after the visually impaired person arrives at the financial institution. It is no longer necessary to leave the medium in a state where it is taken out from a bag or a wallet, and safety can be improved.
[Brief description of the drawings]
FIG. 1 is a block diagram showing the configuration of an automatic transaction apparatus. FIG. 2 is an external view of the automatic transaction apparatus. FIG. 3 is a flowchart showing an embodiment. FIG. 4 is an explanatory diagram of the embodiment. Explanation】
DESCRIPTION OF SYMBOLS 1 Customer operation part 2 Card / receipt processing part 3 Money deposit / withdrawal part 4 Journal recording part 5 Passbook processing part 6 Personnel operation part 7 Storage device 8 Main control part 9 Handset 10 Speaker 11 Earphone jack 12 Voice control part 13 Case 14 Card Insertion outlet 15 Money deposit / withdrawal outlet 16 Passbook insertion outlet

Claims (1)

In an automatic transaction device for visually impaired persons that broadcasts operation methods etc. by voice,
A sensor that is installed near a money deposit / withdrawal port and detects that a currency or a hand has approached the money deposit / withdrawal port, and opens when the sensor detects a currency or a hand, when a certain time has elapsed, A shutter that closes when money is inserted,
Tell the visually impaired the message prompting the insertion of the media by voice broadcast and the message prompting the insertion of money if the transaction requires money,
When a visually impaired person inserts a medium and money is necessary for the transaction, after inserting the money from the money deposit / withdrawal port, the transaction is selected and information necessary for the transaction is input, and the transaction is performed. An automatic transaction apparatus characterized by executing.

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