JP4359895B2 - 呼に応答する音声メール・システムの検出 - Google Patents
呼に応答する音声メール・システムの検出 Download PDFInfo
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- JP4359895B2 JP4359895B2 JP2006128128A JP2006128128A JP4359895B2 JP 4359895 B2 JP4359895 B2 JP 4359895B2 JP 2006128128 A JP2006128128 A JP 2006128128A JP 2006128128 A JP2006128128 A JP 2006128128A JP 4359895 B2 JP4359895 B2 JP 4359895B2
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- call
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- 238000000034 method Methods 0.000 claims description 27
- 230000011664 signaling Effects 0.000 claims description 19
- 238000010295 mobile communication Methods 0.000 claims description 3
- 230000001413 cellular effect Effects 0.000 description 29
- 230000004044 response Effects 0.000 description 15
- 238000010586 diagram Methods 0.000 description 12
- 230000008569 process Effects 0.000 description 11
- 230000005540 biological transmission Effects 0.000 description 6
- 239000004744 fabric Substances 0.000 description 4
- 239000000463 material Substances 0.000 description 4
- 230000006870 function Effects 0.000 description 3
- 230000014509 gene expression Effects 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 125000002066 L-histidyl group Chemical group [H]N1C([H])=NC(C([H])([H])[C@](C(=O)[*])([H])N([H])[H])=C1[H] 0.000 description 1
- 230000000977 initiatory effect Effects 0.000 description 1
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Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5158—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing in combination with automated outdialling systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42017—Customized ring-back tones
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/4872—Non-interactive information services
- H04M3/4878—Advertisement messages
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber
- H04M3/545—Arrangements for diverting calls for one subscriber to another predetermined subscriber with loop avoiding arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
- H04M2203/2027—Live party detection
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- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Business, Economics & Management (AREA)
- Marketing (AREA)
- Mobile Radio Communication Systems (AREA)
- Telephonic Communication Services (AREA)
- Sub-Exchange Stations And Push- Button Telephones (AREA)
Description
(i)公衆交換電話網と、
(ii)構内交換機102と、
(iii)電気通信端末103−1および103−2と、
(iv)電気通信端末110−1および110−2と、
(v)電気通信端末111と
を備えており、これらはすべて、図示のように相互接続されている。
(i)公衆交換電話網と、
(ii)構内交換機202と、
(iii)電気通信端末203−1および203−2と、
(iv)音声メール・システム204と、
(v)移動体交換センタ208と、
(vi)セルラー音声メール・システム209と、
(vii)電気通信端末210−1および210−2と、
(viii)電気通信端末211と
を備えており、これらはすべて、図示のように相互接続されている。
構内交換機202は、データ処理システムであり、その主要なコンポーネントを、図3に関して以下で説明する。構内交換機202は、1つまたは複数の伝送回線を介して、公衆交換電話網からの(すなわち、端末211などからの)着呼を端末203−1および203−2に切り換えることができる。構内交換機202は、1つまたは複数の伝送回線(すなわち、ISDNトランクなど)を介した端末203−1および203−2からの公衆交換電話網への発呼を、処理することもできる。
タスク707では、構内交換機202は、タスク404から407を実行する。
Claims (11)
- 第1のデータ処理システムから第2のデータ処理システムに呼を送信する工程と、
前記第2のデータ処理システムから、前記呼の応答があった旨の指示を前記第1のデータ処理システムにおいて受信する工程と、
前記第1のデータ処理システムにおいて、
(i)前記呼が、前記第2のデータ処理システムに送信されたときと、
(ii)前記呼の応答があった旨の前記指示が、前記第1のデータ処理システムによって受信されたときと
の間の、閾値を超えていない時間間隔に基づいて、前記第2のデータ処理システムへの前記呼を終了させる工程と
を含む方法。 - 前記呼を、前記第1のデータ処理システムに関連する音声メール・システムに転送する工程であって、前記呼の転送が、
(i)前記呼が、前記第2のデータ処理システムに送信されたときと、
(ii)前記呼の応答があった旨の前記指示が、前記第1のデータ処理システムによって受信されたときと
の間の時間間隔に基づく工程
をさらに含む、請求項1に記載の方法。 - 第1の信号プロトコルに従って第1のデータ処理システムから第2のデータ処理システムに呼を送信する工程と、
前記第2のデータ処理システムから、第3のデータ処理システムが第2の信号プロトコルに従って前記呼に応答した旨の指示を前記第1のデータ処理システムにおいて受信する工程と、
前記第1のデータ処理システムにおいて、前記第2の信号プロトコルが前記第1の信号プロトコルと異なるものである場合は、前記第2のデータ処理システムへの前記呼を終了させる工程と
を含む方法。 - 前記第2の信号プロトコルが前記第1の信号プロトコルと異なるものである場合は、前記呼を、前記第1のデータ処理システムに関連する音声メール・システムに転送する工程
をさらに含む、請求項3に記載の方法。 - 第1のデータ処理システムから前記呼の宛先となる電気通信端末にサービスしている第2のデータ処理システムに呼を送信する工程と、
前記第2のデータ処理システムから、前記呼の応答があった旨の指示を前記第1のデータ処理システムにおいて受信する工程と、
前記電気通信端末に基づいて、意思決定基準を選択する工程と、
前記第1のデータ処理システムにおいて、前記基準に基づいて前記第2のデータ処理システムへの前記呼を終了させる工程と
を含み、
前記基準は、
(i)前記呼に応答するために使用される信号プロトコルを、前記呼を送信するために使用される信号プロトコルと比較することと、
(ii)(a)前記呼が、前記第2のデータ処理システムに送信されたときと、(b)前記呼の応答があった旨の前記指示が、前記第1のデータ処理システムによって受信されたときとの間の、閾値を超えていない時間間隔のうちの少なくとも1つに関連している方法 - 前記第1の信号プロトコルは、統合サービス・デジタル通信網プロトコル・セットに基づく、請求項3または5に記載の方法。
- 前記第1のデータ処理システムにおいて前記呼を受信した後に、前記呼を前記第2のデータ処理システムに送信する工程をさらに含む、請求項1または3に記載の方法。
- 前記第2のデータ処理システムへの前記呼を終了させる前記工程もまた、
(i)前記呼が、前記第2のデータ処理システムに送信されたときと、
(ii)前記呼の応答があった旨の前記指示が、前記第1のデータ処理システムによって受信されたときと
の間の、閾値を超えていない時間間隔に基づく、請求項3に記載の方法。 - 前記呼を、前記第1のデータ処理システムに関連する音声メール・システムに転送する工程であって、前記呼の転送が、前記基準に基づく工程
をさらに含む、請求項5に記載の方法。 - 前記第1のデータ処理システムは、構内交換機であり、前記第2のデータ処理システムは、移動体交換センタである、請求項1、3または5に記載の方法。
- 前記第2のデータ処理システムは、グローバル移動通信システムに基づく、請求項3または5に記載の方法。
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US11/120,781 US7680260B2 (en) | 2005-05-03 | 2005-05-03 | Detecting a voice mail system answering a call |
Publications (2)
Publication Number | Publication Date |
---|---|
JP2006314101A JP2006314101A (ja) | 2006-11-16 |
JP4359895B2 true JP4359895B2 (ja) | 2009-11-11 |
Family
ID=36889143
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
JP2006128128A Active JP4359895B2 (ja) | 2005-05-03 | 2006-05-02 | 呼に応答する音声メール・システムの検出 |
Country Status (4)
Country | Link |
---|---|
US (1) | US7680260B2 (ja) |
EP (4) | EP2053839B1 (ja) |
JP (1) | JP4359895B2 (ja) |
CN (1) | CN100550946C (ja) |
Families Citing this family (13)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO2009029296A1 (en) | 2007-08-31 | 2009-03-05 | At & T Mobility Ii Llc | Enhanced messaging with language translation feature |
US20090185673A1 (en) * | 2008-01-17 | 2009-07-23 | Avaya Technology Llc | Voice-Over-IP Call Recording in Call Centers |
WO2010002382A1 (en) | 2008-06-30 | 2010-01-07 | At&T Mobility Ii Llc | Call handling treatment for voicemail systems |
TWI477140B (zh) * | 2008-07-11 | 2015-03-11 | Chi Mei Comm Systems Inc | 語音回覆手機來電的系統及方法 |
EP2334008A1 (en) * | 2009-12-10 | 2011-06-15 | Tata Consultancy Services Limited | A system and method for designing secure client-server communication protocols based on certificateless public key infrastructure |
GB2487734B (en) * | 2011-02-01 | 2017-02-08 | Dxi Ltd | Answer machine detection system |
US10559380B2 (en) | 2011-12-30 | 2020-02-11 | Elwha Llc | Evidence-based healthcare information management protocols |
US10528913B2 (en) | 2011-12-30 | 2020-01-07 | Elwha Llc | Evidence-based healthcare information management protocols |
US10340034B2 (en) | 2011-12-30 | 2019-07-02 | Elwha Llc | Evidence-based healthcare information management protocols |
US10475142B2 (en) | 2011-12-30 | 2019-11-12 | Elwha Llc | Evidence-based healthcare information management protocols |
US10679309B2 (en) | 2011-12-30 | 2020-06-09 | Elwha Llc | Evidence-based healthcare information management protocols |
US10552581B2 (en) | 2011-12-30 | 2020-02-04 | Elwha Llc | Evidence-based healthcare information management protocols |
US20130173295A1 (en) | 2011-12-30 | 2013-07-04 | Elwha LLC, a limited liability company of the State of Delaware | Evidence-based healthcare information management protocols |
Family Cites Families (19)
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CA1337570C (en) | 1986-07-30 | 1995-11-14 | Steven Clifford Grady | Call transfer between a message service system and a telephone switching system |
US5056132A (en) * | 1989-07-25 | 1991-10-08 | Intertech Engineering Associates, Inc. | Switch device adapted to interface between an incoming telephone line and an internal telephone system |
US5048076A (en) * | 1990-01-16 | 1991-09-10 | Maurer David L | Control apparatus for an automated telephone attendant |
US5712902A (en) | 1992-12-18 | 1998-01-27 | Northern Telecom Limited | Telecommunications answering feature method and apparatus |
US5371787A (en) | 1993-03-01 | 1994-12-06 | Dialogic Corporation | Machine answer detection |
US5771354A (en) * | 1993-11-04 | 1998-06-23 | Crawford; Christopher M. | Internet online backup system provides remote storage for customers using IDs and passwords which were interactively established when signing up for backup services |
US5960064A (en) | 1994-06-23 | 1999-09-28 | At&T Corp | Call screening method and apparatus for use in completing telephone calls |
US5546442A (en) | 1994-06-23 | 1996-08-13 | At&T Corp. | Method and apparatus for use in completing telephone calls |
EP1052818B1 (en) * | 1998-01-29 | 2008-03-19 | Kabushiki Kaisha Kenwood | Receiver |
US6628666B1 (en) * | 1998-03-30 | 2003-09-30 | Genesys Telecomm Lab Inc | Managing bandwidth on demand for internet protocol messaging with capability for transforming telephony calls from one media type to another media type |
US6301349B1 (en) | 1998-06-04 | 2001-10-09 | Bellsouth Intellectual Property Corporation | Method and system to connect an unanswered forwarded communication directly to a voice mail service |
AU3706800A (en) | 1999-02-26 | 2000-09-14 | Bellsouth Intellectual Property Corporation | Methods and systems for releasing a voice mail system from communication and further processing the communication |
US6405051B1 (en) | 1999-06-10 | 2002-06-11 | Telefonaktiebolaget Lm Ericsson (Publ) | Method and apparatus for using a B-answer signal to prevent a voice announcement in a group call |
US6389130B1 (en) * | 2000-03-30 | 2002-05-14 | Oresis Communications | Public switched telephone network call routing using dyamic asynchronous mode transfer bearer voice trunking |
US6795541B2 (en) | 2002-03-11 | 2004-09-21 | Ericsson Inc. | Method, apparatus and system for completing a call when a called party has not answered the call |
US6850602B1 (en) | 2002-03-27 | 2005-02-01 | Avaya Technology Corp. | Method and apparatus for answering machine detection in automatic dialing |
US20040203678A1 (en) | 2002-07-31 | 2004-10-14 | Macnamara John J. | Method for effecting fast forward no-answer treatment for wireless or wireline calls |
CN100433842C (zh) * | 2003-12-30 | 2008-11-12 | 北京邮电大学 | 一种实现软交换多种信令的集成呼叫系统及呼叫处理方法 |
WO2007015296A1 (ja) | 2005-08-03 | 2007-02-08 | National Institute Of Information And Communications Technology Incorporated Administrative Agency | 無線通信システム |
-
2005
- 2005-05-03 US US11/120,781 patent/US7680260B2/en active Active
-
2006
- 2006-04-28 EP EP08172838.8A patent/EP2053839B1/en not_active Expired - Fee Related
- 2006-04-28 EP EP06252314.7A patent/EP1720331B1/en active Active
- 2006-04-28 EP EP10154112.6A patent/EP2182711B1/en active Active
- 2006-04-28 EP EP08172857A patent/EP2112814A1/en not_active Withdrawn
- 2006-04-28 CN CNB2006100772483A patent/CN100550946C/zh not_active Expired - Fee Related
- 2006-05-02 JP JP2006128128A patent/JP4359895B2/ja active Active
Also Published As
Publication number | Publication date |
---|---|
EP2112814A1 (en) | 2009-10-28 |
US7680260B2 (en) | 2010-03-16 |
EP1720331A2 (en) | 2006-11-08 |
JP2006314101A (ja) | 2006-11-16 |
EP1720331B1 (en) | 2018-04-04 |
EP2182711B1 (en) | 2019-08-21 |
EP2053839B1 (en) | 2016-01-06 |
CN1863255A (zh) | 2006-11-15 |
US20060251222A1 (en) | 2006-11-09 |
EP2053839A1 (en) | 2009-04-29 |
CN100550946C (zh) | 2009-10-14 |
EP1720331A3 (en) | 2007-12-05 |
EP2182711A1 (en) | 2010-05-05 |
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