JP3905711B2 - Electronic commerce system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention includes a supplier terminal operated by a supplier that supplies raw materials and auxiliary materials, a manufacturer terminal operated by a manufacturer that manufactures products using raw materials and auxiliary materials from the suppliers, the supplier terminal, the manufacturer terminal, and The present invention relates to an electronic commerce system including a center to which a third party terminal operated by a third party such as a general consumer is connected via a network.
[0002]
[Prior art]
In recent years, a large number of electronic commerce systems have been proposed and implemented that form a place for commerce using a communication network such as the Internet. Conventionally, the procurement of raw materials and auxiliary materials, which has been performed individually through intermediaries such as wholesalers between suppliers that supply raw materials and auxiliary materials and manufacturers that manufacture products using these raw materials and auxiliary materials This electronic commerce system has an advantage that a plurality of suppliers and a plurality of manufacturers can negotiate directly via a communication network. For example, suppliers register their products in the center's database, manufacturers make inquiries by searching the database, and prices and price directly between suppliers and manufacturers using electronic conference rooms and email. By negotiating the quantity, information such as ordering from the manufacturer, order confirmation from the manufacturer, and shipping guidance can be transmitted and received electronically via the center.
[0003]
The electronic commerce system between such suppliers and manufacturers can be further expanded to collect opinions and impressions from third parties such as consumers who consume the manufacturer's products via a communication network such as the Internet. Conceivable. For example, a homepage is established in the center so that consumers can freely write opinions and impressions on the bulletin board in the homepage, and the information collected from consumers in this way is stored in the consumer information database provided in the center. Accumulate. The information stored in the consumer information database is used by suppliers and manufacturers for reference.
[0004]
[Problems to be solved by the invention]
However, the electronic commerce system as described above has the following problems.
[0005]
Even if the information gathering side does not take much trouble, it is possible to gather voices from consumers etc. widely using public communication networks such as the Internet, and consumers etc. can express their opinions easily. However, the advantage may be abused and an opinion of a consumer or the like may be intentionally manipulated by a certain supplier or a certain manufacturer. In that case, the reliability of the information stored in the consumer information database is lost, and the consumer information database loses its function.
[0006]
Similarly, this system can access the center relatively freely using a public communication network such as the Internet, so that the market can be manipulated intentionally by impersonating the manufacturer or impersonating the manufacturer. It becomes possible. In this case, the transaction is confused and the system itself may lose its function.
[0007]
Furthermore, even if consumers' voices are collected in the consumer information database without undue operation, all use of the information in the consumer information database collected at random is left to the supplier or manufacturer. Therefore, it is difficult to analyze the consumer's awareness, trends, and demands and use it effectively in marketing development such as new product development and sales promotion measures.
[0008]
The present invention has been made in view of the above problems, and an object of the present invention is to provide an electronic commerce system that can properly operate an electronic commerce system and that can fully utilize its functions.
[0009]
[Means for Solving the Problems]
In order to achieve the above object, the invention described in claim 1 is operated by a supplier terminal operated by a supplier that supplies raw materials and auxiliary materials, and a manufacturer that manufactures products using the raw materials and auxiliary materials from the suppliers. And a center to which a supplier terminal, a manufacturer terminal, and a third party terminal operated by a third party are connected via a network.
When connecting from the supplier terminal operated by the supplier to the center for membership to the system, the user ID and password for the supplier are determined, and the storage unit of the supplier terminal Files Is a supplier thing The position flag that represents is written and operated by the manufacturer Manufacturer When connecting from the terminal to the center for membership to the system, the user ID and password for the manufacturer are determined and the storage unit of the manufacturer terminal Files Is a manufacturer thing An enrollment registration department that writes a position flag representing
The supplier or manufacturer's user ID and password and the respective supplier or manufacturer Or Position flag indicating When The Match A database to store,
When connecting from a source terminal via a network to a predetermined site in the center, Send Means for determining whether the received user ID and password match the user ID and password stored in the database, and if the user ID and password match, The position flag should be written Memory File data Read The data is Said Sent Corresponds to user ID Stored in the database With position flag Match Determine whether First An identification means; The data does not match either the position flag representing the supplier or the position flag representing the manufacturer In case, Sent The position flag corresponding to the user ID In the file of the storage unit of the transmission source terminal A supplier / maker authentication unit comprising: a writing means;
A third-party information collection unit that accepts information from the transmission source terminal via the network without input of a user ID and password, and writes the information in a third-party information database;
For information received by the third party information collection unit, Read the file data in the storage unit where the position flag should be written, Supplier or manufacturer Be Position flag indicating Whether it matches any of And Match The source terminal is identified as the supplier terminal or manufacturer terminal Second An identification means; Second If the identification means is a supplier terminal or manufacturer terminal Identified sometimes, Of the third party information collection department Write information Ban Or If the second identification means does not identify the supplier terminal or the manufacturer terminal, it is not determined whether or not it is satisfied. Predetermined conditions Determine if you are satisfied, If you are satisfied In A third-party authentication unit comprising a restricting means that only allows writing of information
Is provided.
[0010]
By restricting the acceptance of third-party information from terminals that are identified as supplier terminals or manufacturer terminals, third-party information can be collected in the third-party information database. As a result, the electronic commerce system can be properly operated.
[0012]
Claim 2 In the invention described in claim 1, the supplier / maker authentication unit First The determination result by the identification means is stored in the storage unit. Files When the position flag stored in is a determination result that the position flag is a different position flag that does not correspond to the user ID, a rejection unit that further rejects the connection is further provided.
[0013]
It is possible to prevent the electronic commerce market from being intentionally disrupted by impersonating the manufacturer or impersonating the manufacturer, and to allow the electronic commerce system to be properly operated.
[0014]
The above It further includes a function unit that permits / denies use of the function or classifies use according to the position identified by the supplier / manufacturer authentication unit. May .
[0015]
By clearly dividing the functions of the electronic commerce system according to the position of being a supplier or a manufacturer, the electronic commerce system can be more properly operated.
[0017]
The rejection means does not refuse connection when the position is not identified by the identification means Can be . If the position is not identified, the connection may be refused. For example, if the position is not identified by the identification means, such as when accessing for the first time, the connection is not refused. Can be.
[0018]
By a supplier terminal operated by a supplier that supplies raw materials and auxiliary materials, a manufacturer terminal operated by a manufacturer that manufactures a product using raw materials and auxiliary materials from the supplier, and the supplier terminal, the manufacturer terminal, and a third party In an electronic commerce system comprising a center to which an operated third party terminal is connected via a network,
The center, when accepting membership from a supplier terminal and a manufacturer terminal via a network, confirms whether at least a part of information input from the connected terminal is correct, and the confirmation An admission registration unit that permits admission when the means is determined to be correct and rejects admission when the admission is determined to be incorrect be able to .
[0019]
At the time of enrollment, it is possible to prevent unfair enrollment and to properly operate the electronic commerce system.
[0020]
In addition, the membership registration unit writes the position flag in the storage unit of the terminal permitted to join depending on the position of the supplier or manufacturer. be able to .
[0021]
Also The center includes a keyword extraction unit that extracts a keyword from information received by the third party information collection unit, and a frequent appearance keyword detection unit that detects a keyword that frequently appears. Enable keywords to be viewed from supplier terminals or manufacturer terminals be able to .
[0022]
For example, by letting suppliers and manufacturers know the keywords that frequently appear in information from third parties, it is possible to understand the third party's awareness, trends, and requests. Can be used effectively by suppliers and manufacturers participating in the system.
[0023]
Further, the center includes a third party information search unit that can execute a search using the keyword from a supplier terminal and a manufacturer terminal. be able to .
[0024]
By a supplier terminal operated by a supplier that supplies raw materials and auxiliary materials, a manufacturer terminal operated by a manufacturer that manufactures a product using raw materials and auxiliary materials from the supplier, and the supplier terminal, the manufacturer terminal, and a third party In an electronic commerce system comprising a center to which an operated third party terminal is connected via a network,
The center includes a third party information collection unit that accepts transmission of information from a third party via a network, and a recipe database that stores information related to product recipes, and the center further includes the third party information. A recipe specifying unit that specifies a recipe of a predetermined product included in the information received by the collecting unit from a recipe database is provided, and these recipes can be viewed from a supplier terminal or a manufacturer terminal. be able to .
[0025]
Usually, a large number of suppliers and manufacturers are involved to complete one product, and even if there is a good product, it is often difficult to specify the factor. However, with this system, it is possible to identify a suitable combination of raw materials, for example, a combination of suppliers, by knowing the recipe of the product, that is, the combination of raw materials, by centralizing information on many suppliers and manufacturers. Can be used effectively for marketing development such as new product development and sales promotion measures.
[0026]
Also, By a supplier terminal operated by a supplier that supplies raw materials and auxiliary materials, a manufacturer terminal operated by a manufacturer that manufactures a product using raw materials and auxiliary materials from the supplier, and the supplier terminal, the manufacturer terminal, and a third party In an electronic commerce system comprising a center to which an operated third party terminal is connected via a network,
The center includes a third-party information collection unit that receives transmission of information from a third party via a network, and a product-related database that stores related information related to the product to be provided to the manufacturer. An information processing unit is provided for processing information to be stored in the product-related database based on information received by the third party information collection unit and information input from the supplier terminal or the manufacturer terminal. be able to .
[0027]
By centrally managing third-party information and information from suppliers or manufacturers, it is possible to process information and provide related information related to products, useful for manufacturers, to manufacturers participating in the system. It becomes like this. Here, processing of information includes processing such as information classification and editing.
[0028]
Claim 3 The described invention is operated by a third party operated by a third party operated by a supplier terminal operated by a supplier supplying raw materials and auxiliary materials, a manufacturer terminal operated by a manufacturer that manufactures products using raw materials and auxiliary materials from the suppliers, and the like. A third-party terminal connected via a network for electronic commerce,
When connecting to a center for membership from a supplier terminal operated by a supplier, a user ID and a password for the supplier are determined, and a storage unit of the supplier terminal Files Is a supplier thing The position flag that represents is written and operated by the manufacturer Manufacturer When connecting to the center for membership from the terminal, the user ID and password for the manufacturer are determined, and the storage unit of the manufacturer terminal Files Is a manufacturer thing An enrollment registration department that writes a position flag representing
The supplier or manufacturer's user ID and password and the respective supplier or manufacturer Or Position flag indicating When The Match A database to store,
When connecting from a source terminal via a network to a predetermined site in the center, Send Means for determining whether the received user ID and password match the user ID and password stored in the database, and if the user ID and password match, The position flag should be written Memory File data Read The data is Said Sent Corresponds to user ID Stored in the database With position flag Match Determine whether First An identification means; The data does not match either the position flag representing the supplier or the position flag representing the manufacturer In case, Sent The position flag corresponding to the user ID In the file of the storage unit of the transmission source terminal A supplier / maker authentication unit comprising: a writing means;
A third-party information collection unit that accepts information from the transmission source terminal via the network without input of a user ID and password, and writes the information in a third-party information database;
For information received by the third party information collection unit, Read the file data in the storage unit where the position flag should be written, Supplier or manufacturer Be Position flag indicating Whether it matches any of And Match The source terminal is identified as the supplier terminal or manufacturer terminal Second An identification means; Second If the identification means is a supplier terminal or manufacturer terminal Identified sometimes, Of the third party information collection department Write information Ban Or If the second identification means does not identify the supplier terminal or the manufacturer terminal, it is not determined whether or not it is satisfied. Predetermined conditions Determine if you are satisfied, If you are satisfied In A third-party authentication unit that includes a limiting unit that allows only information to be written.
[0029]
A third party can be a third party other than a supplier or manufacturer, such as a general consumer, a trading company, a financial company, a sales channel with a predetermined function (such as a dealer), or a business consignment company. .
[0030]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings. The present invention is not limited to the embodiments described in the specification, and various modifications can be made within the scope of the claims.
[0031]
FIG. 1 is an overall view showing an embodiment of an electronic commerce system of the present invention.
[0032]
In the figure, reference numeral 12 denotes a supplier terminal operated by a supplier supplying raw materials and auxiliary materials, and reference numeral 14 denotes a manufacturer terminal operated by a manufacturer that manufactures a product using the raw materials and auxiliary materials from the supplier. Is a consumer terminal operated by a general consumer, a trading company, a financial operator, a sales channel having a predetermined function (such as a dealer), a supplier such as a subcontractor, and a third party other than the manufacturer. This is a center where the supplier terminal 12, the manufacturer terminal 14, and the consumer terminal 16 are connected via a public network such as the Internet. The center 18 is provided with a WWW server 20 constituting a joint marketing site and a WWW server 22 constituting a site for consumers and the like.
[0033]
The supplier terminal 12, the manufacturer terminal 14, and the consumer terminal 16 can be configured by general-purpose computer devices, and include a CPU, a RAM, a ROM, a communication interface circuit, a storage unit such as a fixed disk, etc. (not shown). A modem, DSU, TA, or the like can be used to connect to the Internet via a subscriber line or an intranet. In addition, the storage unit of each of the terminals 12, 14, and 16 includes a browser that is a program for browsing a file in a hypertext format, and the supplier terminal 12 and the manufacturer terminal 14 have a browser as described later. A position flag representing a supplier or manufacturer is stored in a predetermined file in the storage unit.
[0034]
The WWW servers 20 and 22 of the center 18 also include a storage device such as a CPU, RAM, ROM, communication interface circuit, and fixed disk (not shown) inside, and by executing a program stored in the storage device or the like by the CPU, Each function is realized. Then, hypertext files are stored, and specific URLs are assigned to the storage locations of these files, and the WWW servers 20, 22 are designated by specifying URLs suitable for the position from the respective terminals 12, 14, 16. Each website managed by can be viewed. Further, in the WWW server 20 or WWW server 22 of the center 18, each database group 24 is arranged on a storage device that can be directly accessed through an internal bus or on another storage device.
[0035]
As shown in FIG. 2, the WWW server 20 includes a membership registration unit 202, a supplier / maker authentication unit 204, a product registration unit 206, a product search unit 208, and supplier information reception that execute each function on the WWW server 20. Unit 210, manufacturer information reception unit 212, electronic conference room 214, order reception unit 216, order processing unit 220, order reception unit 218, settlement processing unit 222, inquiry reception unit 223, inquiry processing unit 224, information processing and transmission unit for manufacturers 225, marketing knowledge unit 226, consumer information reference search unit 228, product advertisement registration unit 230, order processing unit 232, consumer authentication unit (third party authentication unit) 234, FAQ browsing unit 236, and the like. Provided.
[0036]
Further, the WWW server 22 includes a consumer information collection unit (third party information collection unit) 250, a product advertisement unit 252, a product order reception unit 254, and a FAQ browsing unit 256 that execute each function on the WWW server 22. Provided.
[0037]
Further, the database group 24 includes a supplier DB 270, a manufacturer DB 272, an ID / DB 274, a supplier product DB 276, a manufacturer information DB 278, a supplier information DB 280, a consumer information (third party information) DB 282, an advertisement information DB 284, a recipe DB 286, and a product. Related information DB288, FAQ / DB290, etc. are provided. The contents of each database are as follows.
[0038]
The supplier DB 270 stores information on the attributes of the supplier, and the fields include the supplier's company name, address, main industry (that is, the type of product to be supplied), postal code, telephone number, fax number, person in charge, affiliation , Title, e-mail address, etc. For example, when this electronic commerce system is intended for commercial transactions in the manufacture of foods, especially foods such as bread, confectionery, and noodles, the types of suppliers include commodities such as flour mills, sugar makers, fat makers, yeast makers, and subsidiary materials. Can be classified. In addition, the manufacturer DB 272 stores information on the attributes of the manufacturer. Similarly, the fields include the company name, address, main industry (namely, product type to be manufactured), postal code, telephone number, and fax number of the manufacturer. , Person in charge, affiliation, title, e-mail address, etc. For example, when this electronic commerce system is intended for commerce in the manufacture of foods, especially foods such as bread, confectionery, and noodles, the maker's industries include bread, confectionery, udon, ramen, and eating out (restaurants in addition to hamburger chains, It can also be classified according to products such as pizza chains and restaurant chains) and their business forms. The ID / DB 274 stores the user ID, password, and position (position) flag of each supplier and manufacturer participating in the system. In this system, in order to manage a position such as whether a person who accesses the WWW server 20 is a supplier or a manufacturer, these positions are uniquely identified by a user ID.
[0039]
The supplier product DB 276 stores a list of products that can be supplied by the supplier. Examples of fields stored in the DB include a product ID, a product name, a model number, a product type, a price, an inventory quantity, and a feature. Is done.
[0040]
In addition, the consumer information DB 282 stores information written by the bulletin board (consumer information collection unit 250) of the consumer site by the consumer terminal 16 operated by the consumer.
[0041]
The advertisement information DB 284 stores list information of products that the manufacturer wants to advertise through the consumer site. The fields stored in the DB include product ID, product name, model number, Examples include product type, price, quantity in stock, and features.
[0042]
The recipe DB 286 stores registered product recipes, that is, information on the types and blends of raw materials that are combinations of raw materials constituting the product. This is a combination of one or more products supplied from the above suppliers. The FAQ / DB 290 stores frequently asked questions and their answer information.
[0043]
Next, functions of the WWW server 20 using the database group 24 will be described.
[0044]
First, when a supplier or manufacturer joins from a website via a public communication network such as the Internet, it is not easy to confirm the identity of the member, but be as genuine as possible. Confirming the correct position is essential for proper operation of the system. Therefore, the membership registration unit 202 performs input registration processing according to FIG. First, a registration screen is displayed to prompt input of necessary items to be stored in the supplier DB 270 and the manufacturer DB 272 (S301). After the input, it is determined whether the combination of company name and address is correct (S302 (confirming means)). . This determination process uses a general-purpose database (or industry directory database) in which the combination of company name and address (including headquarters, branch offices, factories, etc.) is used as a comparison table. It can be done by a method. Next, when the determination in step S302 is correct, it is determined whether the applicant is a supplier or a manufacturer (S303). This determination may be performed by automatically identifying the supplier or manufacturer from the selected industry using the input industry as a selection item, or by automatically determining the industry from the database used in step S302. Also good. If it is determined that it is a supplier, a user ID and a password that can identify the supplier are displayed on the supplier terminal 12 (S304 (enrollment determination means)), and registration information is stored in the supplier DB 270 ( Further, a position flag indicating that the supplier is a supplier, that is, a symbol representing the position is written in a predetermined file in the storage unit of the supplier terminal 12 (for example, Cookie is set) (S306), and the membership registration process is terminated. Alternatively, when it is determined in step S303 that the user is a manufacturer, a user ID and a password that can identify the manufacturer are displayed on the manufacturer terminal 14 (S307 (enrollment determination unit)) and registered in the manufacturer DB 272. The information is stored (S308), and a position flag indicating that the maker is a maker (ie, a cookie is set) in a predetermined file in the storage unit of the maker terminal 14, that is, a symbol indicating the position is written (S309), and the membership registration is performed. The process ends. On the other hand, if the determination is no in step S302, an error message is displayed on the terminal, the membership is rejected (S310 (membership determination means)), and the process is terminated.
[0045]
In this way, when a supplier and a manufacturer who are permitted to join connect to this joint marketing site at the next opportunity, the supplier / manufacturer authentication unit 204 first performs an authentication process as shown in FIG. , And confirmation processing is performed to determine whether the access is from the correct supplier or the correct manufacturer and in which position. First, a display prompting the user to input the user ID and password assigned to the connected terminal is performed (S401), and it is determined whether or not the input user ID and password match the combination stored in the ID / DB 274. (S402) In the case of yes, it is specified from the input user ID whether it is a supplier or a manufacturer (S403). Next, the file in the storage unit of the terminal is read (S404), and it is determined whether a position flag is written (S405 (identification means)). If the connection is made using the same terminal as the terminal that performed the previous joining process, since the position flag is written, it is determined whether or not the position is the same as the position specified in step S403. (S406) If the determination result is yes, access is permitted (S407), and the transition to the next processing (S408) is permitted. On the other hand, in the case where step S405 is no, even if the access is from the correct supplier or manufacturer, if the connection is not made using the same computer device, the determination in step S405 is no. In that case, the position flag corresponding to the position specified in step S403 is written in a predetermined file in the storage unit of the connected terminal (S409), and access is permitted (S407). On the other hand, if the determinations in step S402 and step S406 are no, it is determined that the access is clearly in a different position, and access is denied (S409 (rejection means)).
[0046]
In the subsequent processes (S408) after the access is permitted (S407), the functions that can be used are limited depending on the positions specified in steps S403 to S406, and only the functions that can be used are activated.
[0047]
That is, the merchandise registration unit 206 is a function for performing merchandise registration processing, which is activated only when the position of supplier is specified in steps S403 to S406. In the product registration unit 206, only the products of the correct supplier are stored in the supplier product DB 276. On the other hand, the product search unit 208 has a function of searching for a product stored in the supplier product DB 276, which is activated only when the position of the manufacturer is specified in steps S403 to S406.
[0048]
In addition, the order receiving unit 216 has a function of receiving an order for a product, but this can be performed only when the position of the manufacturer is specified in steps S403 to S406. When the order receiving unit 216 receives an order for a product, the order processing unit 220 transmits an e-mail to a supplier that supplies the ordered product, and performs a process of notifying an order request. In addition, the order receiving unit 218 performs processing for confirming an order received from a supplier who has received an order request and receiving status information such as shipping guidance. This is because the position of the supplier is specified in steps S403 to S406. Order confirmation and status information are received only from the received items. After receiving the order confirmation from the order receiving unit 218 and the status information of the shipping guidance in the order processing unit 220, the settlement processing unit 222 performs the settlement process. As specific settlement processing, the center receives a product price request from the supplier, and charges the manufacturer for the product price. After the price is paid from the manufacturer to the center, the price is paid to the supplier.
[0049]
Further, the supplier information receiving unit 210 receives only information from the terminal identified as the supplier in steps S403 to S406 and stores it in the supplier information DB 280, and the manufacturer information receiving unit 212 performs steps S403 to S403. In step S406, only information from the terminal whose maker position is specified is received and stored in the manufacturer information DB 278. If such information is to be displayed in the electronic conference room 214, it is identified and displayed depending on whether it is information from a supplier or information from a manufacturer. However, the supplier information DB 280 and the manufacturer information DB 278 can be configured by one DB, and the position flag can be provided in the field for identification. The electronic conference room 214 provides a place for price negotiation and joint marketing between suppliers and manufacturers, between different suppliers, and between different manufacturers. In this electronic conference room 214, by clearly displaying the position of being a supplier or a manufacturer, unnecessary confusion and misunderstanding can be prevented.
[0050]
Further, the inquiry receiving unit 223 receives an inquiry / consultation from the terminal whose position of the manufacturer is specified in steps S403 to S406 and stores the inquiry / consultation in the manufacturer information DB 278. The inquiry processing unit 224 distributes this inquiry / consultation to related suppliers if necessary, and sends the inquiry to the supplier. In the manufacturer information processing and sending unit 225, processing such as editing suitable for classification and browsing is performed on the information from the supplier information DB 280, the manufacturer information DB 278, the consumer information DB 282, the recipe DB 286, or the marketing knowledge unit 226 described later. And stored in the product related information DB 288, and various information stored in the product related information DB 288 is provided to the manufacturer. In this example, the manufacturer information processing and transmission unit 225 permits browsing of the information only to the terminal whose position of the manufacturer is specified in steps S403 to S406, but the supplier can also browse. Anyway. As the product related information content stored in the product related information DB 288 and processed / transmitted by the maker information processing / transmitting unit 225, for example, for food manufacturers, the following can be exemplified.
[0051]
1) Management information: Management analysis, management strategy proposal, etc.
2) Consumer Trend Information: Consciousness, Purchasing, Actual Eating Status, etc.
3) Marketing development information: New product development, sales promotion measures, joint marketing, etc.
4) Technical information: technical consultation, ingredient information, regipi information, complaint handling, etc.
5) General information: industry trends, hit product trends, newspaper articles, etc.
In addition, the manufacturer information processing and transmission unit 225 not only transmits information on the website, but also periodically provides services such as mail magazine distribution to the desired manufacturer or supplier.
[0052]
The product advertisement registration unit 230 is a function for registering product advertisements. This function is activated only when the position of the manufacturer is specified in steps S403 to S406. In the product advertisement registration unit 230, only the product advertisement of the correct manufacturer is stored in the advertisement information DB 284. The advertisements in the advertisement information DB 284 can be viewed by general consumers on the consumer site by the function of the product advertisement unit 252. The product order receiving unit 254 performs processing for receiving an order from the terminal 16 such as a consumer who has input and transmitted the order form after browsing the advertisement of the product advertising unit 252 as necessary. This order is processed by the order processing unit 232, and an order request is notified by e-mail to the manufacturer that supplies the ordered product. Further, the order processing unit 232 performs processing for receiving status information such as order confirmation from the manufacturer that has received the order request, shipping guidance, and the like, from only those for which the position of the manufacturer is specified in steps S403 to S406. Order confirmation and status information reception.
[0053]
Further, the FAQ browsing unit 236 performs a process of displaying an answer stored in the FAQ / DB 290 based on browsing instructions from both the supplier terminal 12 and the user terminal 14. In this example, the function of the FAQ browsing unit 236 can be browsed similarly regardless of the position. Further, the FAQ browsing unit 256 performs a process of displaying the answer stored in the FAQ / DB 290 based on a browsing instruction from the terminal 16 such as a consumer. In this example, the terminal 16 such as a consumer can also browse the same FAQ / DB 290. Of course, it is also possible to identify and store the information of FAQ / DB 290 according to the respective positions for suppliers, users, consumers, etc., and the positions specified in steps S403 to S406, or those described later. It is also possible to identify the content to be displayed according to the position identified in step S503. By managing the FAQ / DB 290 at the center 18, unnecessary questions, duplicate questions, inappropriate questions and the like can be eliminated.
[0054]
The consumer site can also be viewed only by a consumer who has acquired a user ID and password as a membership system. However, in this embodiment, in order to obtain information and orders widely, it is assumed that the position of the consumer etc. can be especially anyone, and the supplier or the manufacturer is limited to false access to the position of the consumer etc. , To ensure that the system operates properly. For this purpose, the consumer authentication unit 234 performs the consumer authentication process according to FIG. 5 and restricts the posting of information received by the consumer information collection unit 250 on the bulletin board. First, information is received from the terminal (S501), a predetermined file in the storage unit of the terminal is read (S502), and it is determined whether the position flag is written (S503 (identification means)). As described above, a position flag is always written in a file connected to a joint marketing site as a supplier or manufacturer. On the other hand, since no position flag is written in other terminals, if the determination in step S503 is no, writing to the bulletin board is permitted, and the written information is passed to the marketing knowledge unit 226. And stored in the consumer information DB 282. On the other hand, if the determination in step S503 is yes, writing to the bulletin board is prohibited (S505 (limiter)). In this way, the bulletin board is a place for general consumers to exchange opinions freely, and keeps publicity so that information operations and the like are not performed by suppliers or manufacturers.
[0055]
Further, instead of completely rejecting the posting of opinions by the supplier or manufacturer as in the process of FIG. 5, it may be limited as in the process of FIG. In FIG. 6, after step S502, it is determined whether or not a position flag is written in the file (S601 (identification means)). If the determination is yes, it is determined whether or not it is the first access on that day (S602). . The access date and time can be detected by writing the access time in the predetermined file. If the determination in step S602 is yes, writing to the bulletin board is permitted, the written information is stored in the consumer information DB 282, and the new access date and time is written in the terminal file (S603). On the other hand, if the determination in step S602 is no, writing on the bulletin board is prohibited (S604 (limiter)). The example of FIG. 6 is intended to permit writing on the bulletin board under certain restrictions based on the idea that the supplier and the manufacturer can also be consumers. Needless to say, the restriction may be a condition other than that shown in FIG.
[0056]
The consumer information collected as described above and stored in the consumer information DB 282 can be referred to or searched from both the supplier and manufacturer terminals by the function of the consumer information reference search unit 228. The consumer information DB 282 is processed and accumulated by the marketing knowledge unit 226 into information suitable for marketing.
[0057]
As shown in FIG. 7, the marketing knowledge unit 226 includes a keyword extraction unit 701, a frequently appearing keyword detection unit 704, and a recipe identification unit 706. The keyword extraction unit 701 has a function of extracting keywords from sentences written on the bulletin board by consumers, etc., excluding particles and meaningless symbols / characters, etc. The information is stored in the consumer information DB 282 in association with bibliographic items such as access date and time. The supplier or manufacturer can search for information on the corresponding consumer or the like by using the desired information as a key in the consumer information reference search unit 228. Thus, the retrieved information can be printed by a printing device connected to the supplier terminal 12 or the manufacturer terminal 14 or downloaded to a fixed disk or the like of each terminal 12 or 14 and used effectively in-house. it can. The frequent appearance keyword detection unit 704 has a function of extracting a higher-ranked appearance from the keywords extracted by the keyword extraction unit 701 by dividing a predetermined period. The upper keyword is preferably made visible to each supplier and each manufacturer by viewing a predetermined web page from the terminals 12 and 14. In this way, it becomes possible to grasp the needs of the majority of consumers at the present time.
[0058]
The recipe specifying unit 706 specifies a recipe from the recipe DB 286 in which a registered product recipe is stored. For example, it is assumed that a lot of opinions have been received from consumers and the like that which product of a certain manufacturer is good. By using this recipe specifying unit 706 to examine the recipe of the product, a good combination of raw materials, for example, a good combination of flour, sugar, yeast, fats and oils, in other words, a good supplier product Good combinations can be identified. The result of the combination thus obtained can be utilized for improvement of an existing product or development of a new product.
[0059]
In the above embodiment, the position flag is written in the storage unit of the supplier terminal 12 or the storage unit of the manufacturer terminal 14 as an identifier for identifying the supplier terminal or the manufacturer terminal. However, the present invention is not limited to this. Instead, the IP address and position of the accessed terminal are associated with each other and described in the center 18, and each time the user logs in, the IP address of the terminal is represented by the position and user ID obtained from the correspondence table. It is also possible to recognize the position by collating with other positions.
[0060]
【The invention's effect】
As described above, according to the present invention, in an electronic commerce system in which a supplier terminal, a manufacturer terminal, and a third party terminal operated by a third party are connected to a center via a network, the system is legally operated. In addition, the function can be fully utilized.
[Brief description of the drawings]
FIG. 1 is an overall view showing an embodiment of an electronic commerce system of the present invention.
FIG. 2 is a detailed block diagram showing an embodiment of the electronic commerce system of the present invention.
FIG. 3 is a flowchart of membership registration processing executed by a membership registration unit.
FIG. 4 is a flowchart of joint marketing site authentication processing executed by a supplier / maker authentication unit;
FIG. 5 is a flowchart of authentication processing of a consumer bulletin board (consumer information collection unit) executed by a consumer authentication unit;
FIG. 6 is another flowchart of authentication processing of a consumer bulletin board (consumer information collection unit) executed by the consumer authentication unit.
FIG. 7 is a block diagram of a marketing knowledge unit.
[Explanation of symbols]
12 Supplier terminal
14 Manufacturer terminal
16 Consumer terminals (third-party terminals)
18 Center
202 Membership Registration Department
204 Supplier / Manufacturer Authentication Department
206, 208, 210, 212, 214, 216, 218, 223, 230
Each function
225 Information processing and transmission part for manufacturers (Information processing part)
228 Consumer Information Reference Search Unit (Third Party Information Search Unit)
234 Consumer Authentication Department (Third Party Authentication Department)
250 Consumer Information Collection Department (Third Party Information Collection Department)
282 Consumer Information Database (Third Party Information Database)
286 Recipe Database
288 Product-related information database
701 Keyword extraction unit
704 Frequent appearance keyword detection unit
706 Recipe specific part

Claims (3)

By a supplier terminal operated by a supplier that supplies raw materials and auxiliary materials, a manufacturer terminal operated by a manufacturer that manufactures products using raw materials and auxiliary materials from the suppliers, and the supplier terminal, the manufacturer terminal, and a third party In an electronic commerce system comprising a center to which a third party terminal to be operated is connected via a network, the center includes:
When connecting from the supplier terminal operated by the supplier to the center for membership to the system, the user ID and password for the supplier are determined, and the file in the storage unit of the supplier terminal is stored by the supplier. A position flag representing a certain state is written, and when a manufacturer terminal operated by the manufacturer connects to the center for membership in the system, a user ID and a password for the manufacturer are determined, and the manufacturer a membership registration unit for writing the position flag indicating that the manufacturer in a file storage unit of the terminal,
A database for storing in association with each position flag indicating the whether the user ID and password and the manufacturer or are each supplier of the supplier and the manufacturer,
When connecting from a transmission source terminal to a predetermined site in the center via a network, it is determined whether or not the user ID and password transmitted from the transmission source terminal match the user ID and password stored in the database. and means, if they match, it reads the data of the source terminal position flag file of the storage unit to be written in, position flag which the data is stored in the database in response to the transmitted user ID a first identification means for determining whether or not to coincide with, if the data does not match any of the position flag indicating the position flag and the manufacturer representative of the supplier, the transmission of the position flag corresponding to the user ID that the transmitted Sapura comprising means for writing the source terminal file in the storage unit of the And ya / manufacturer authentication unit,
A third-party information collection unit that accepts information from the transmission source terminal via the network without input of a user ID and password, and writes the information in a third-party information database;
To the information received by the third party information collection unit, reads data of the sending terminal position flag of the storage unit to be written file, the position flag indicating that the data is the supplier or manufacturer to determine if it matches the one, if they match, the second identification means for identifying its source terminal is supplier terminal or maker terminal, and a supplier terminal or maker terminal by the second identifying means identifies The third party information collecting unit prohibits the writing of information, or if the second identification means does not identify the supplier terminal or the manufacturer terminal, it does not determine whether or not it is satisfied. determines whether to satisfy the condition, and a limiting means for allowing writing of information only if satisfied party certification unit ,
An electronic commerce system comprising: The supplier / maker authentication unit rejects connection when the determination result by the first identification unit is a determination result that the position flag stored in the file of the storage unit is a different position flag not corresponding to the user ID. The electronic commerce system according to claim 1, further comprising refusal means for performing the following. Supplier terminals operated by suppliers that supply raw materials and secondary materials, manufacturer terminals operated by manufacturers that manufacture products using raw materials and secondary materials from suppliers, and third party terminals operated by third parties Is a center for electronic commerce connected through a network,
When connecting from the supplier terminal operated by the supplier to the center for membership, a user ID and a password for the supplier are determined, and a file in the storage unit of the supplier terminal indicates that the supplier is a supplier. When a position flag is written and a connection is made from the manufacturer terminal operated by the manufacturer to the center for membership, a user ID and a password for the manufacturer are determined, and the manufacturer 's file is stored in a file in the storage unit of the manufacturer terminal. a membership registration unit for writing the position flag indicating that is,
A database for storing in association with each position flag indicating the whether the user ID and password and the manufacturer or are each supplier of the supplier and the manufacturer,
When connecting from a transmission source terminal to a predetermined site in the center via a network, it is determined whether or not the user ID and password transmitted from the transmission source terminal match the user ID and password stored in the database. and means, if they match, it reads the data of the source terminal position flag file of the storage unit to be written in, position flag which the data is stored in the database in response to the transmitted user ID a first identification means for determining whether or not to coincide with, if the data does not match any of the position flag indicating the position flag and the manufacturer representative of the supplier, the transmission of the position flag corresponding to the user ID that the transmitted Sapura comprising means for writing the source terminal file in the storage unit of the And ya / manufacturer authentication unit,
A third-party information collection unit that accepts information from the transmission source terminal via the network without input of a user ID and password, and writes the information in a third-party information database;
To the information received by the third party information collection unit, reads data of the sending terminal position flag of the storage unit to be written file, the position flag indicating that the data is the supplier or manufacturer to determine if it matches the one, if they match, the second identification means for identifying its source terminal is supplier terminal or maker terminal, and a supplier terminal or maker terminal by the second identifying means identifies The third party information collecting unit prohibits the writing of information, or if the second identification means does not identify the supplier terminal or the manufacturer terminal, it does not determine whether or not it is satisfied. determines whether to satisfy the condition, and a limiting means for allowing writing of information only if satisfied party certification unit ,
Center with.

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