JP4788515B2 - Sales support system, sales support server, sales support method, and sales support program - Google Patents

Description

  The present invention relates to a sales support system and the like used in a sales business in which a plurality of products are sold in combination, and in particular, a sales support system and a sales support server suitable for adding combination information of a plurality of products and adding evaluation of product information. , A sales support method, and a sales support program.

Conventionally, a system seller who sells a system by combining a plurality of products individually collects product information provided by a product supplier using a homepage or the like.
However, such a method has a disadvantage that the system seller cannot find effective product information as the types of products constituting the system increase, and the product sales timing is missed.

A conventional example for solving this problem is shown in FIG. 11 (Patent Document 1). The conventional example shown in FIG. 11, that is, the conventional example shown in Patent Document 1 (Japanese Patent Laid-Open No. 2003-331069) includes case information and product specific information as shown in FIG. When the system construction support information database 210 (reference numeral 10 in Patent Document 1) to be stored is entered, and requirements related to the system are input, case and product information that matches the input requirements are searched. And the technique of the method of producing and providing the outline | summary of a system planner and a quotation based on the searched case information and product information is disclosed.
JP 2003-331069 A ([0005] to [0006], FIGS. 1 and 3)

  However, the first problem of the above-described prior art is that it is difficult to collect information on a combination of an arbitrary product and another product. The reason is that, in the above-described conventional technology, only the system construction support information input by the product supplier who is the system construction support information provider is created as a database, so the product supplier who is the system construction support information provider overlooks it. This is because the information that is neglected will not be created as a database unless the product supplier, who is the system construction support information provider, adds or updates the information.

  The second problem is that a system seller who is a system construction support information user uses inferior information. The reason is that in the conventional sales support system and method, the quality of the provided system construction support information depends only on the product supplier who is the system construction support information provider, and the quality of the provided system construction support information. This is because the system seller who is the user of the system construction support information does not have means for identifying.

(Object of invention)
The present invention improves the inconveniences of the above-mentioned conventional example, makes it possible to efficiently select other products that can be combined, and maintain the quality of product information at the time of combination sales with other products. The purpose is to provide a sales support server and a sales support system.

In order to achieve the above object, a sales support system according to the present invention includes a sales support server, a plurality of products input from the outside to the sales support server, and a sales support product that enables a combination between the products. In a sales support system comprising a database for storing information and a plurality of supplier terminals on the product supplier side connected to a sales support server via a network, each supplier terminal is a single supplier terminal While having permission request means for outputting a permission request for registering the combination, the other supplier terminal is provided with answer means for answering the permission request.
The above-mentioned sales support server takes in the permission request transfer means for transferring the permission request from one supplier terminal to another supplier terminal, and the response to the permission request from the other supplier terminal, and stores the contents. The configuration includes an answer content judging means for judging and a combination registering means (product combination managing unit) for registering a combination of products related to the permission request in the database when the answer is permission (claim 1).

For this reason, in the present invention, when the product supplier of one product thinks that the combination sale is possible, the product supplier of the other product is asked for a reply of permission for combination registration, When the product supplier of the product gives a permission reply, the combination is registered in the sales support server. As a result, even if the information is forgotten to be provided by one product supplier, who is the information provider for system construction, if the product supplier of other products that can be sold in combination can be sold in combination. As a result, combination registration is made in the sales support server.
Here, the aforementioned sales support product information is information including at least case information and product information (claim 2).

  In the above sales support system, the sales support server is connected with one or more system seller terminals as network seller terminals via a network, and each system seller terminal is sold from a database. Product information acquisition means for acquiring product information that can be combined via a support server is provided.

  Thereby, in each system seller terminal, the product information which can be combined from the sales support server can be acquired.

  Furthermore, in the sales support system, each system seller terminal may include a display unit (display unit) that holds and displays product information that can be combined acquired from the sales support server. 4).

  Thereby, the product information which can be combined acquired from the sales support server can be viewed at each system seller terminal.

  In the above sales support system, each system seller terminal has an evaluation input means for inputting an evaluation on the product information, and the sales support server stores the evaluation in the database as a part of the product information. It is good also as a structure provided with a means (sales support product information evaluation management part) (Claim 5).

  If it does in this way, the seller who actually sells a product will input the evaluation regarding product information, and the evaluation will be registered into a sales support server. Therefore, product information is provided and provided not only from the product supplier who is the system construction support information provider but also from the system seller who is the system construction support information user in the form of evaluation of the product information. The quality of product information can be kept high.

  Further, in the above sales support system, the sales support server inputs, from the supplier terminal, sales support inter-product information as sales support inter-product information including at least combination results and precautions for the products registered for combination. It may be configured to include an inter-product information storage control means (sales support inter-product information management unit) that operates when it is performed and stores the inter-sales support product information in a database as part of product information.

  In this way, it is possible to register the sales support inter-product information including at least the results and precautions regarding the combination from the product supplier of one product and the product supplier of another product. Therefore, it becomes easy to gather information between registered sales support products, and the system seller can know the information between sales support products in detail or abundantly.

Furthermore, in order to achieve the above object, the sales support server according to the present invention is a combinable product that is connected to a plurality of supplier terminals that are terminals on the product supplier side via a network and sent from the supplier terminal. Product information accumulation control means (sales support product information management unit) for storing combination information such as information and combination information in a database is provided.
The sales support server further includes search means for receiving a search request for the designated product from the supplier terminal, searching the database, and answering corresponding product information, combination information, and the like. The permission request transfer means for transferring the permission request for the combination from the product supplier terminal as the supplier terminal to the other supplier terminal, and the response to the permission request from the other supplier terminal is taken and the contents are judged And a combination registration unit (product combination management unit) for registering a combination of products related to a permission request with respect to the database when the response content is permission (claim). 7).

  As a result, when the product supplier of one product thinks that the combination sale is possible, the product supplier of the other product asks the product supplier of the other product for the permission to register the combination, and the product supplier of the other product permits When the above answer is made, the combination is registered in the sales support server. Therefore, even if it is information that one product supplier who is an information provider of system construction forgets to provide information, if it is considered that product suppliers of other products that can be sold in combination can sell in combination, As a result, combination registration is made in the sales support server.

In order to achieve the above object, a sales support method according to the present invention provides a sales support for a combination of a plurality of products input from a plurality of supplier terminals on the product supplier side to a sales support server via a network. leave storing product information in advance in a database,
In response to a request input to the sales support server via the network from a supplier terminal other than the supplier terminal used for inputting the sales support product information or a supplier terminal on the system seller side, the sales Sales support wherein the support server searches the database for sales support product information corresponding to the request, and transmits the searched sales support product information to the terminal that has input the request via the network. In the method
One supply terminal of the supplier terminal, the sales support server via the network, the authorization request step of requesting permission combinations registration with its own products and other products,
Sales support server receiving an authorization request from the one supplier terminal, a permission request transfer step of transferring the authorization request, via the network such other supply terminal to the other products,
The other supplier terminal that has received the transferred permission request sends an acceptance or rejection reply to the sales support server via the network ; and
The sales support server that has received this answer analyzes the contents of this answer and judges whether permission is permitted,
A combination registration step in which, when the content of the answer is permission, the sales support server executes combination registration according to the permission request in a database;
(Claim 8).

  As a result, when the product supplier of one product thinks that the combination sale is possible, the product supplier of the other product asks the product supplier of the other product for the permission to register the combination, and the product supplier of the other product permits When the above answer is made, the combination is registered in the sales support server. Therefore, even if it is information that one product supplier who is an information provider of system construction forgets to provide information, if it is considered that product suppliers of other products that can be sold in combination can sell in combination, As a result, combination registration is made in the sales support server.

Furthermore, in the above sales support method,
After the combination registration step,
Either one of the supplier terminal or the other supplier terminal sells the sales support inter-product information including the results of the combination and the precautions related to the product registered in the previous period via the network. An information input process between sales support products to be transmitted to the support server ;
The inter-product information storage control step is provided in which the sales support server stores the inputted sales support inter-product information as a part of product information in a database (claim 9).

  As a result, it is possible to register the sales support inter-product information including at least the results and precautions regarding the combination from the product supplier of one product and the product supplier of another product. Therefore, it becomes easy to collect information between registered sales support products, and the system seller can know the information between sales support products in detail and abundantly.

In the above sales support method,
The system merchant terminal, the evaluation input step of transmitting evaluation of product information registered in the database to the sales support server via the network,
Sales support server which has received the evaluation of the product information, the evaluation of the product information, the evaluation information storage control step of storing in the database as part of the product information,
(Claim 10).

  As a result, the seller who actually sells the product inputs the evaluation related to the product information, and the evaluation is registered in the sales support server. Therefore, product information is provided and provided not only from the product supplier who is the system construction support information provider but also from the system seller who is the system construction support information user in the form of evaluation of the product information. The quality of product information can be kept high.

  Furthermore, in order to achieve the above object, a sales support program according to the present invention is a sales support program used in a sales support server connected via a network to a plurality of supplier terminals that are product supplier terminals. Another supply relating to the product #B as the product of another supplier that can be combined with the product #A as the one product applied to the supplier by the product supplier terminal with the computer included in the sales support server When requesting permission for combination registration with one product to a product supplier terminal as a supplier terminal, permission request transfer means for transferring the permission request to another supplier terminal, and permission from another supplier terminal It is made to function as an answer content judging means for judging the content of the answer to the request, and a combination registration means for registering a combination related to the permission request in the database when the answer contents are granted. It characterized the door (claim 11).

  As a result, when the product supplier of one product thinks that the combination sale is possible, the product supplier of the other product asks the product supplier of the other product for the permission to register the combination, and the product supplier of the other product permits When the above answer is made, the combination is registered in the sales support server. Therefore, even if it is information that one product supplier who is an information provider of system construction forgets to provide information, if it is considered that product suppliers of other products that can be sold in combination can sell in combination, As a result, combination registration is made in the sales support server.

  According to the present invention, it is possible to register a combination from either side of a product supplier of a product that can be sold in combination. Therefore, even if one product supplier overlooks or neglects, the product from the other product supplier By providing information, combination registration will be performed, which makes it possible to efficiently select other products that can be combined and maintain the quality of product information at the time of combination sales with other products. An unprecedented superior sales support system, a sales support server, a sales support method, and a sales support program can be provided.

(Description of configuration)
Embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 shows a sales support system as an embodiment of the present invention. As shown in FIG. 1, the sales support system according to the present embodiment includes a system seller terminal 10-12 as a terminal on the system seller side, a product supplier terminal 20-22 as a supplier terminal, A support server 30, a communication network 50 as a network connecting them, and a database 40 that stores product information including combination information that is information of products that are connected to the sales support server 30 and can be combined among a plurality of products. And is configured.

FIG. 7 shows the mutual relationships between the product supplier, the product, the sales support product information, and the sales support product information.
Product supplier # A141 is a supplier who supplies product # A101. Hereinafter, product supplier # B142, product supplier # C143, and product supplier # D144 are product # B102, product # C103, and product # D104, respectively. Is a supplier.
In the following description, for convenience, the terminal of the product supplier #A 141 is the product supplier terminal 21 and the terminal of the product supplier #B 142 is the product supplier terminal 22. The sales support product information 111 to 114 is registered on a one-to-one basis for each of the products 101 to 104. The product 101 has a combination relationship with other products 102 to 104, and is registered in the database 40 as combination information 121 to 123, respectively. The sales support inter-product information 131 to 133 is registered on a one-to-one basis for each of the combination information 121 to 123.
In FIG. 7, the product supplier and the product are shown on a one-to-one basis, but one product supplier may be a product supplier of a plurality of products.

Returning to FIG. 1, the system seller terminals 10 to 12 are realized by an information processing apparatus such as a personal computer. This system seller terminal 10-12 has a function for instructing a search for product information of a specific product by inputting a product search key for designating an arbitrary product using the keyboards 10b-12b, and an input product search And a function of transmitting the key to the sales support server 30 via the communication network 50.
In addition, the system seller terminals 10 to 12 include sales support product information 111 to 114 as sales support product information of the product specified from the sales support server 30 and other products that can be combined with the specified product. As product information acquisition means for acquiring combination information 121 to 123 as information, sales support product information 111 to 114 acquired from the sales support server 30 and combination information 121 to 123, and display means for displaying them Display units 10a to 12a.
Further, the system seller terminals 10 to 12 have a function of selecting an arbitrary combination from the combination information 121 to 123, a function of transmitting the selected information to the sales support server 30 via the communication network 50, And a display unit 10a-12a for displaying the received sales support product information 131-133. The display units 10a-12a display the received sales support product information 131-133.

The product supplier terminals 20 to 22 described above are realized by an information processing terminal such as a personal computer. The product supplier terminals 20 to 22 enter the sales support server information 30 via the communication network 50 and the keyboards 20 b to 22 b for inputting the sales support product information 111 to 114 including at least case information and product information. And a function to transmit.
In addition, the product supplier terminals 20 to 22 are already supporting sales as one supplier terminal (hereinafter referred to as product supplier # A141) that is a supplier terminal of one product that can be combined as its own product. Of the products registered in the server 30, combination registration is performed with respect to another supplier terminal (hereinafter referred to as product supplier # B142) that is a supplier terminal of another product that is considered to be available for combination sales. Keyboards 20b to 22b as permission request means for outputting a permission request to perform, a function of transmitting the permission request to the sales support server 30, and a function of receiving an acceptance or rejection response to the permission request from the sales support server 30 Have

  Further, the product supplier terminals 20 to 22 respond to the combination registration permission request and display units 20a to 22a that display that the combination registration permission request has arrived as product supplier # B142, which is another supplier terminal. It has keyboards 20b to 22b as reply means for replying acceptance or rejection, and a function for transmitting the input reply to the sales support server 30. Furthermore, the product supplier terminals 20 to 22 enter the keyboards 20b to 22b for inputting the sales support inter-product information 131 to 133 including at least the results of the combination or precautions with the products for which the combination is registered. And a function of transmitting the input information to the sales support server 30 via the communication network 50.

The sales support server 30 is realized by an information processing device such as a workstation, a general-purpose computer, or a personal computer. The sales support server 30 is a product supplier management unit 31 that manages the relationship between the product suppliers 141 to 144 and the products 101 to 104, and the product that manages the relationship between the products 101 to 104 and the sales support product information 111 to 114. Product combination management unit 33 as a combination registration unit that manages combination information 121 to 123 that is a combination of a sales support product information management unit 32 as an information accumulation control unit and other products that can be combined with the products 101 to 104. And an inter-sales support product information management unit 34 as inter-product information storage control means for managing the inter-sales support product information 131-133 related to the combination information 121-123.
Further, the sales support server 30 receives search requests from the product supplier terminals 20 to 22, searches the database 40 and returns combination information, and the product supplier terminals 20 to 22 can be combined. A permission request transfer means for transferring the permission request to the product supplier # B142 when requesting permission of the combination registration to the product supplier # B142 as the product supplier # A141, and a permission request from the product supplier # B142 And a control unit 39 as an answer content judging means for taking in and judging the content.

  The product combination management unit 33 of the sales support server 30 has a function as a combination registration unit that performs product combination registration related to the permission request to the database 40 when the answer received from the product supplier #B 142 is permission. Further, the sales support inter-product information management unit 34 receives sales support inter-product information 131 to 133 including at least combination results and precautions for the products registered for combination from the product supplier terminals 20 to 22. The sales support product information 131 to 133 is stored in the database 40.

  The database 40 is a database accessed by the sales support server 30. This database 40 includes at least sales information including combination information 121 to 123 that is sales support product information that enables a combination among a plurality of products, and a combination record and precautions for a product that has been registered as a combination. Support product information 131 to 133 and related information necessary for other combinations are stored as product information. This sales support product information is information including at least case information and product information.

[Description of operation]
Next, the operation of the present embodiment will be described in detail with reference to FIGS. 2 to 6 and FIG.
FIG. 2 is a flowchart of registration of sales support product information according to the present embodiment, FIG. 3 is a diagram showing an example of sales support product information, and FIG. 4 is a flowchart of a combination request. FIG. 5 is a flowchart for registering information between sales support products, FIG. 6 is a diagram showing an example of information between sales support products, and FIG. 8 is a flowchart for displaying information between sales support products.

[Procedure for registering sales support product information]
Registration of the sales support product information 111 to 114 will be described with reference to FIG.
In FIG. 2, a product supplier (a company, a department, a person in charge, etc., whose main purpose is the manufacture and sale of products) inputs sales support product information 111 via product supplier #A 141 (step S1). The sales support product information 111 includes case information and product specific information as shown in FIG. Specifically, the case information includes, for example, a customer name, system requirements, system configuration, system price, and the like. The product unique information includes, for example, a product name, a product model number, a price, a product overview, hardware / software conditions, an inquiry destination, and the like. After the sales support product information 111 is input, the product supplier #A 141 transmits the sales support product information 111 to the sales support server 30 connected via the communication network 50 (step S2). Similarly, sales support product information 102 to 104 is transmitted to the sales support server 30 via the product suppliers # A141 to # A144.

  The sales support server 30 stores the received sales support product information 111 to 114 in the database 40. At that time, the product supplier management unit 31 shows the relationship between the product suppliers 141 to 144 and the products 101 to 104, and the sales support product information management unit 32 shows the relationship between the products 101 to 104 and the sales support product information 111 to 114. Each relationship is stored in the database 40.

(Combination request)
The combination request will be described with reference to FIG. Referring to FIG. 4, product supplier #A 141 determines product #B 102 that can be combined with product #A 101 that he / she is in charge of, and can then combine it via keyboard 21 b of product supplier terminal 21. A product search key for designating a new product # B102 is input (step S11). The product search key is, for example, a product name or product model number included in the sales support product information 111 to 114 shown in FIG.
In addition to searching and specifying, there is also a method of displaying a list of products that can be combined among products registered in the database 40 and specifying them from among them. After inputting information specifying the product # B102 that the product supplier # A141 thinks can be combined, the product search key is transmitted to the sales support server 30 connected via the communication network 50 (step S12).

  The sales support server 30 searches the database 40 for the corresponding product # B102 based on the received product search key (step S13). Thereafter, the sales support server 30 transmits the search result to the product supplier terminal 21 that has instructed the search (step S14). The search result includes at least the product name. Moreover, the sales support product information 111 to 114 shown in FIG. 3 can be transmitted so that the details of the product can be grasped. The product supplier #A 141 sends a request for permission for combination registration to the product # B102 via the product supplier terminal 21 so as to permit the combination registration of the product # A101 and the product # B102 to which the product supplier # A102 is responsible. 30 (step S15: permission request process).

  The sales support server 30 identifies the product supplier # B142 that supplies the product # B102 for which the combination registration permission request is made by the product supplier management unit 31, and combines the product supplier # B142 with the product supplier terminal 22 of the product supplier # B142. A registration permission request is notified (step S16: permission request transfer step). The product supplier # B142 that has received the request for permission of combination registration selects and accepts or rejects this request (step S17: answering step). When it is determined that the response obtained from the product supplier # B142 is acceptance of combination registration (response content determination step), the product combination management unit 33 of the sales support server 30 sets combination information between the product # A101 and the product # B102. Are registered in the database 40 (step S18: combination registration step). After the combination information of the product # A101 and the product # B102 is registered, the sales support server 30 indicates that the combination registration in the database 40 is completed, and the product supplier terminal 21 of the product supplier # A141 that is the combination registration permission request source. (Step S19).

  On the other hand, when the product supplier #B 142 selects rejection in step S <b> 17, a rejection message is transmitted from the product supplier terminal 22 to the sales support server 30. If it is determined by the product supplier # B142 that the combination registration is rejected (answer content determination step), the sales support server 30 rejects the product supplier # A141 of the product supplier # A141 that is the combination registration permission request source. Is notified. In this way, combination registration expands due to the motive of the product supplier who wants to sell more products he supplies.

  Here, the execution contents of the above-described permission request transfer process, answer content determination process, and combination registration process are programmed, and the sales support described above as permission request transfer means, answer content determination means, and combination registration means. You may comprise so that the computer with which the server is equipped beforehand may each be functioned.

(Registration between sales support product information)
Registration of the sales support product information 131 to 133 will be described with reference to FIG. Referring to FIG. 5, product supplier #A 141 designates the combination of products registered for combination via the keyboard 21 b of product supplier terminal 21 (step S <b> 21), and transmits the designated combination to sales support server 30. (Step S22).

  The sales support server 30 searches the database 40 for the received combination of products (step S23), and transmits the result to the product supplier terminal 21 of the product supplier # A141 (step S24). Product supplier #A 141 inputs sales support inter-product information 131-133 for the combination of products received from sales support server 30 (step S25: sales support inter-product information input step). The sales support product-to-product information 131 to 133 includes results and notes as shown in FIG. Specifically, the results include, for example, customer names, system requirements, system configurations, system prices, and the like. The notes include, for example, restrictions, hardware / software conditions, products that need to be prepared separately, trouble cases, and the like.

  After the sales support inter-product information 131 to 133 is input, the product supplier terminal 21 of the product supplier #A 141 transmits the input sales support inter-product information 131 to 133 to the sales support server 30 (step S26). ). Upon receiving the sales support product information 131 to 133, the sales support product information management unit 34 of the sales support server 30 manages the combination of products and the sales support product information 131 to 133 and stores the sales support product in the database 40. The inter-time information 131 to 133 is registered as part of the product information (step S27: inter-product information accumulation control step).

  In this way, information on sales support products can be registered from one side of the product supplier for a set of products that have been registered as a combination, so there is a motivation to appeal the product to the system seller more. It is expected that product combination registration will be activated among product suppliers.

(Display of information between sales support products)
The display of the sales support product information 131 to 133 will be described with reference to FIG. Referring to FIG. 8, a system seller (a business operator, a department, a person in charge who sells a system by combining a plurality of products) is a system seller terminal 10 to 12 (in the following description, a system seller terminal 10). The product search key for designating an arbitrary product is input to the sales support server 30 through the keyboards 10b to 12b (step S31). Here, the product search key is the same as described in the combination request.

  Thereafter, the system seller terminal 10 transmits the input product search key to the sales support server 30 connected via the communication network 50 (step S32). The sales support server 30 searches for the corresponding product from the database 40 based on the received product search key (step S33). The sales support server 30 transmits the search result to the system seller terminal 10 (step S34). In the example shown in FIG. 7, when a product search key related to product # A101 is designated, sales support product information 111, product # B102, product # C103, product # D104, and combination information 121 to 123 are included in the search results. included.

  The system seller terminal 10 selects a combination partner product from the received search result, and transmits it to the sales support server 30 (step S35). The sales support server 30 searches the database 40 for the sales support inter-product information 131-133 related to the combination information 121-123 selected by the system seller (step S36), and transmits the result to the system seller terminal 10 (step S36). S37). The system seller terminal 10 that has received the result displays the selected product information and the received inter-sales support product information on the display unit 10a that is a display unit.

  As described above, in the above embodiment, the system seller can acquire the list of products that can be combined at the same time with reference to the sales support product information about any product, and further, the sales support inter-product information 131-1 that is detailed information about the combination. Up to 133 can be acquired. In the above embodiment, the list of products that can be combined obtained in step S37 by the system seller is displayed in the order given by the product supplier for the purpose of notifying the important combinations considered by the product supplier. Also good.

  In the present embodiment, since the sales support product information 111 to 114 and the sales support product information 131 to 133 are separately managed, the sales support product information 111 to 114 is stored even when the number of products that can be combined increases. It is possible to increase the combination registration without updating. In addition, product suppliers can request combination registration not only for their own products, but also for products of other product suppliers, and can register information on sales support products with each other. It can be expected that product combination registration will be activated among product suppliers who are more motivated to appeal to system sellers. As a result, there is also an effect that the system seller can easily reach information relating to combinations between products that could not be reached in the past.

[Other Embodiments: Evaluation for Product Information]
Next, another embodiment of the present invention will be described with reference to FIGS.
The other embodiments shown in FIG. 9 and FIG. 10 are characterized in that they are contents relating to evaluation of product information.
First, in FIG. 9, the sales support server 30 includes product information evaluation accumulation control means (sales support product information evaluation management unit) 35 for managing evaluation information as an evaluation from the system seller for sales support product information, and sales support. Product information evaluation accumulation control means (sales support inter-product information evaluation management section) 36 for managing evaluation information as evaluation from the system seller for the inter-product information is provided. This is different from the configuration of the embodiment shown in FIG.

  Further, the control unit 39 as a search means receives the search request for the sales support product information 111 to 114 and the combination information 121 to 123 related to the product designated from the system seller terminals 10 to 12 and searches the database 40 to reply. And a function to search and answer in the database 40 in response to a search request related to the sales support inter-product information 131 to 133 related to the set between products designated from the system seller terminals 10 to 12.

  In FIG. 10, the system seller looks at the displayed product information such as the sales support product information 111 to 114 or the sales support product information 131 to 133 (step 41), and as an evaluation input unit of the system seller terminal 10. The evaluation for the product information is input via the keyboards 10b to 12b (step 42) (evaluation input step). Here, the evaluation is, for example, a score as to whether the information has been useful or a comment.

Thereafter, the inputted evaluation is transmitted to the sales support server 30 (step 42), and the received evaluation together with the corresponding product information is the sales support product information management unit 35 or the sales support product inter-product information management unit 36 of the sales support server 30. Are registered in the database 40 (step 43: evaluation information accumulation control step). Thereafter, the registered evaluation can be simultaneously referred to when the system seller refers to the sales support product information 111 to 114 or the sales support product information 131 to 133 via the display units 10a to 12a. Further, when displaying, a list may be displayed in order of high evaluation.
Other configurations and the operation and effects thereof are the same as those in the embodiment shown in FIG.

  As described above, in this embodiment, the system seller can add an evaluation to the product information provided by the product supplier, and the other system seller can add the evaluation to the sales support product information 111 to 114 or the sales support product. Since the inter-information 131-133 can be referred to at the same time, it is possible to expect the effect that the quality of information provided by the product supplier is improved because the poor quality information is overlooked and the competition principle works. In addition, product information is provided by system sellers who are users of system construction support information in the form of evaluations of product information, so that the quality of product information can be kept high, and other system sellers have low quality information. Will no longer be used.

(Other application examples)
If a product that can be sold in combination is not registered in the database 40 in advance, it is possible to invite product registration to the sales support server 30 by using another notification means, for example, e-mail.
Further, when the system seller browses the sales support product information 111 to 114 including at least case information and product information from the system seller terminal, the list can be combined with the list of other products that can be combined with the product. The total number of products may be displayed. It is also possible to display sales support product information 111 to 114 of other products displayed in this product list, and sales support inter-product information 131 to 133 related to a combination with other products.

  As an application example of the present invention, in a company having a product supply department and a system sales department, sales support in a company having a problem that there are many products supplied by the product supply department and it is difficult to find a product required by the system sales department. There is a system. It can also be used as a sales support system across companies.

  As another application example of the present invention, there is a sales support system in a sales activity in which a system including an arbitrary product is proposed and sold, although the system sales form is adopted. Other products that can be combined with any product can be easily confirmed, detailed information regarding the combination can be acquired as information between sales support products, and the reliability of the information between sales support products can also be determined. , Can be used to promote system sales centered on the specified product.

  Further, a program corresponding to the flowcharts shown in FIG. 2, FIG. 4, FIG. 5, FIG. 8, or FIG. 10 is recorded in advance on an information recording medium such as a flexible disk or a hard disk, or the program is stored on a network such as the Internet. It is also possible to cause the computer or the like to function as the sales support server by being distributed and recorded via a computer, which is read and executed by a general-purpose computer or the like that functions as the sales support server.

  The present invention can be used to create a database of product information in a business of selling a system by combining a plurality of products.

It is a block diagram which shows the structure of the sales assistance system as one Embodiment of this invention. It is explanatory drawing which shows the flow of registration of the sales assistance product information in embodiment disclosed in FIG. It is explanatory drawing which shows an example of the sales assistance product information in embodiment disclosed in FIG. It is explanatory drawing which shows the flow of the combination request | requirement by the product supplier in embodiment disclosed in FIG. It is explanatory drawing which shows the flow of registration of the sales support product information by the product supplier in embodiment disclosed in FIG. It is explanatory drawing which shows an example of the information between sales support products in embodiment disclosed in FIG. It is explanatory drawing which shows the relationship of the various information in embodiment disclosed in FIG. It is explanatory drawing which shows the flow of the information display between sales support products by the system seller in embodiment disclosed in FIG. It is a block diagram which shows the structure of the sales assistance system as other embodiment of this invention. FIG. 10 is a flowchart illustrating a registration procedure for evaluation of product information according to the embodiment disclosed in FIG. 9; FIG. It is a block diagram which shows the structure of the sales assistance system disclosed by the prior art example (Unexamined-Japanese-Patent No. 2003-331069). It is explanatory drawing which shows the example of the case information and product information disclosed by the prior art example of FIG.

Explanation of symbols

10-12 system seller terminal 10a-12a display part (display means)
10b-12b Keyboard (evaluation input means, product information acquisition means)
20-22 Product supplier terminal (supplier terminal)
21 Product supplier terminal (supplier terminal, one supplier terminal)
22 Product supplier terminal (supplier terminal, other supplier terminal)
20b-22b Keyboard (permission request means, answer means)
30 Sales support server (sales support server)
31 Product Supplier Management Department 32 Sales Support Product Information Management Department (Product Information Accumulation Control Unit)
33 Product combination management department (combination registration means)
34 Sales Support Inter-product Information Management Department (Inter-product information storage control means)
35 Sales Support Product Information Evaluation Management Department (Product Information Evaluation Accumulation Control Unit)
36 Sales Support Product Information Evaluation Management Department (Product Information Evaluation Accumulation Control Unit)
39 Control unit (search means, permission request transfer means, answer content judgment means)
40 Database 50 Communication network (network)
101-104 Product 101 Product #A (One product that can be combined)
102 Product #B (Other products that can be combined)
111-114 Sales support product information (product information)
121-123 Combination information (product information)
131-133 Sales support product information (product information)
141-144 Product suppliers

Claims (11)

A sales support server, a database for storing sales support product information that enables a combination among a plurality of products input from the outside to the sales support server, and a product connected to the sales support server via a network In a sales support system comprising a plurality of supplier terminals on the supplier side,
Each of the supplier terminals has a permission request unit that outputs a permission request for registering a combination as one supplier terminal, and has a reply unit that answers the permission request as another supplier terminal,
The sales support server includes a permission request transfer means for transferring a permission request from the one supplier terminal to the other supplier terminal, and a response to the permission request from the other supplier terminal. A sales support system comprising: an answer content judging means for judging an answer; and a combination registration means for registering a combination of products related to the permission request in the database when the answer is a permit. In the sales support system according to claim 1,
The sales support system is characterized in that the sales support product information is information including at least case information and product information. In the sales support system according to claim 1 or 2,
One or two or more system seller terminals are connected to the sales support server via the network,
Each system seller terminal includes product information acquisition means for acquiring product information that can be combined from the database via the sales support server. In the sales support system according to claim 3,
Each of the system seller terminals is provided with display means for holding and displaying combinable product information acquired from the sales support server. In the sales support system according to claim 3 or 4,
Each of the system seller terminals has an evaluation input means for inputting an evaluation for the product information,
The sales support system includes product information evaluation accumulation control means for accumulating the evaluation in the database as part of the product information. In the sales support system according to any one of claims 1 to 5,
The sales support server operates when the sales support product-to-product information including the record of the combination and notes on the product registered for the combination is input from the supplier terminal. A sales support system comprising inter-product information storage control means for storing inter-product information as part of the product information in the database. Product information storage control means for storing in the database product information that can be combined, combination information, and the like that are connected to a plurality of supplier terminals that are terminals on the product supplier side via a network and sent from the supplier terminal. Sales support server,
In response to a search request for a specified product from the supplier terminal, the database has a search means for searching the database and answering corresponding product information and combination information,
A permission request transfer means for transferring a permission request for a combination from one supplier terminal to another supplier terminal, and a response content for taking in a response to the permission request from the other supplier terminal and determining its content A sales support server comprising: determination means; and combination registration means for registering a combination of products related to the permission request in the database when the answer content is permission. Sales support product information related to a combination of a plurality of products input to a sales support server via a network from a plurality of supplier terminals on the product supplier side is accumulated in a database in advance.
Wherein in response to sales support input product from the system merchant terminal supplier terminal or system seller side other than the supplier terminal used to input information to the sales support server via the network request, the Sales in which the sales support server searches the database for sales support product information corresponding to the request, and transmits the searched sales support product information to the terminal that has input the request via the network. In the support method,
One supply terminal of the supplier terminal, the sales support server via the network, the authorization request step of requesting permission combinations registration with its own products and other products,
The sales support server receiving an authorization request from the one supplier terminal, a permission request transfer step of transferring the authorization request, via the network such other supply terminal to the other products,
The other supplier terminal that has received the transferred permission request sends an acceptance or rejection reply to the sales support server via the network ; and
The sales support server that has received this answer analyzes the contents of this answer and judges whether permission is permitted,
A combination registration step in which, when the content of the answer is permission, the sales support server executes combination registration for the permission request in the database;
A sales support method characterized by comprising: In the sales support method according to claim 8,
After the combination registration step,
Either one of the one supplier terminal or the other supplier terminal sends sales support inter-product information including a record of combination and notes regarding the product registered for the combination via the network. Information input process between sales support products to be transmitted to the sales support server ,
The sales support server that has received the information between the sales support products stores the information between the sales support products in the database as a part of the product information,
A sales support method characterized by providing In the sales support method according to claim 8 or 9,
The system merchant terminal, the evaluation input step of transmitting evaluation of product information registered in the database to the sales support server via the network,
The sales support server that receives the evaluation for the product information, the evaluation information accumulation control step of accumulating the evaluation for the product information in the database as part of the product information;
A sales support method characterized by comprising: A sales support program used for a sales support server connected via a network to a plurality of supplier terminals that are product supplier terminals,
A computer provided in the sales support server,
When the supplier terminal requests permission for registration of a combination with the one product from another supplier terminal related to the product of another supplier that can be combined with the one product related to the supplier, the permission is given. Permission request transfer means for transferring a request to the other supplier terminal;
Answer content judging means for judging the content of the answer to the permission request from the other supplier terminal;
Combination registration means for performing combination registration according to the permission request in the database when the response content is permission;
Sales support program characterized by functioning as

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