JP3548813B2 - Input device - Google Patents

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an input device for inputting information with an automatic contract machine that automatically issues a contract card requested by a customer, and more particularly, to an input device that is reduced in size in addition to improving input operability. About.
[0002]
[Prior art]
In the following, an automatic contracting machine will be described as an example. When a customer sets a certification medium or application form such as a license or a health insurance card to prove his / her identity in a fixed position, the customer automatically receives and reads it. If it is determined and the validity is confirmed, the contract is concluded and the contract card requested by the customer is issued. As described above, since the contract card requested by the customer is automatically issued in response to the unattended operation, the operation is completed by the customer himself, labor saving of the staff at the counter is achieved, and serviceability to the customer is enhanced. .
[0003]
However, in this automatic contract machine, the scanner device for reading the certification medium and the application form is arranged separately and independently from the main body of the device, so that the entire configuration of the automatic contract machine becomes large and the arrangement space is large. Would. On the other hand, for the customer, since both devices are used separately, it is easy to be confused about the handling order and handling operation of the devices. Had.
[0004]
[Problems to be solved by the invention]
Accordingly, it is an object of the present invention to provide an input device in which a reading device is efficiently incorporated into a device main body without being separated, and the reading device is miniaturized and a handling operation is simplified.
[0005]
[Means for Solving the Problems]
The present invention relates to an input device for receiving and inputting data of a medium, an image information display means for displaying image information on a screen, an image information reading means for reading image information of a medium set on the screen, and the screen Guide display means for guiding and displaying the set position of the medium on the screen, reading area display means for displaying the read area of the image information reading means on the screen, and touch input means for performing an input operation by touching the screen And a touch position display means for guiding and displaying a touch operation position on the screen on the screen .
[0006]
That is, the medium is set at the set position of the medium whose guidance is displayed by the guidance display means on the screen of the image information display means, and the image information of the medium is read by the image information reading means. Then , an input operation by a touch operation is performed by the touch input means on the same screen.
[0007]
As an embodiment, it is possible to provide an operation guide display unit that sets a screen outside the read area as an operation guide area and provides an operator with operation guidance.
[0008]
As an embodiment, an input unit for inputting a type of a medium and an area changing unit for changing the reading area and the operation guide area according to the type of the medium can be provided .
[0009]
The form of implementation comprises a card issuing means for issuing a card, a document issuing means for issuing a document for a customer, wherein a form recovery passage for recovering a form described by the customer in the instrument be able to.
[0010]
【The invention's effect】
According to the present invention, a single- screen input device has a medium reading function, an input function, and a display function, and has a single structure in which a customer service operation unit is integrated. By arranging the reading and setting position, the input position and the display position for customer service guidance at the same position, it is possible to reduce the size of the apparatus and the arrangement space.
[0011]
In addition, the customer since it is possible to read the set and the input operation of the media while looking at the display guide in the same position, the appropriate operation guide can be handling operations from beginning to end smoothly while receiving, reliably eliminated the confusion of customers of handling operations As a result, the operation time can be shortened and the serviceability for customers can be improved.
[0012]
【Example】
An embodiment of the present invention will be described below in detail with reference to the drawings.
FIG. 1 shows an automatic contract machine 11 for automatically issuing a contract card of a customer. This automatic contract machine 11 includes an imaging window 12, a card issuing port 13, an input operation surface 14, a pressing holder 15 on the upper front surface. , An application / contract issuance port 16, a customer service table 17 and a writing tray 18.
[0013]
FIG. 2 shows the internal structure of the automatic contract machine 11. The automatic contract machine 11 has a built-in television camera 21 at an internal position corresponding to the imaging window 12 on the front to allow customers to take images. The contract card created by incorporating the card issuing machine 22 in the corresponding internal position is issued.
[0014]
Further, the input operation surface 14 formed in the center of the front surface has an inclination angle suitable for the input operation and the viewing angle of the customer, and is provided widely in a horizontally long rectangle, and display / input / read on the input operation surface 14. Is tolerated. A display 23 for both touch input and a scanner 24 are built in the input operation surface 14. The display 23 guides the touch input operation, the set operation, and the contents of the operation, and the scanner 24 displays the input operation surface 14. The data read from the identification card 25 such as a license / health insurance card set above or the form 26 such as an application / contract is read. At the time of this reading, the identification card 25 and the form 26 set on the input operation surface 14 are read while being pressed and held by the pressing holder 15 from above.
[0015]
In addition, a form collection passage 27 is formed on the lower side of the input operation surface 14 for pulling down and collecting the read form 26 downward, and a lower inner end of the form collection passage 27 is formed on a lower surface of the customer service table 17. The collection form 28 is connected to the collection box 28 to allow the form 26 to be collected.
[0016]
Further, a printer 30 having a form storage unit is connected to the inside of the application form / contract issue opening 16 via a form discharge passage 29, and the contents of the contract are printed by the printer 30. Issue applications and contracts from the form storage unit.
[0017]
Further, the customer service table 17 has a flat plate shape suitable for a writing surface and projects substantially horizontally from the front surface of the apparatus main body, and forms a collection box 28 of the same shape along the lower surface of the table 17. The form 26 which is allowed to be opened and closed independently and collected here can be easily taken out by the attendant.
[0018]
Further, since the collection box 28 is provided at a position immediately below the input operation surface 14 and the distance between the input operation surface 14 and the collection box 28 is set short, the path length of the form collection passage 27 connecting between the input operation surface 14 and the collection box 28 is set short. The collection time from the input operation surface 14 to the collection box 28 or the return processing time from the collection box 28 to the input operation surface 14 can be reduced.
[0019]
FIG. 3 shows an example of a display guide when an identification card 25 is set on the input operation surface 14, which is a case where a driver's license is used for the identification card, and for reading the front surface and subsequently reading the back surface. This is a display guide of the set position. On the screen, a character guide display 31 for guiding the set position and the confirmation operation on the back surface, a set position designation guide display 32 for designating the placement position, and a back surface setting operation of the license are shown. A graphic guidance display 33 that guides fluidly with animation, an application cancel key 34, a face photograph display 35 of a guidance staff, and a confirmation key 36 are displayed and guided. In addition to this display guide, the back guide setting operation of the driver's license is outputted and outputted for confirmation guidance by voice.
[0020]
FIG. 4 is a display guide of a set position for reading the back surface of the health insurance card. On the screen, a character guide display 41 for guiding the set position of the back surface and a check operation, and a set position designation for designating a position to be placed are provided. A guidance display 42, a graphic guidance display 43 for guiding the backside setting operation of the health insurance card in a fluid manner by animation, an application cancel key 44, a face photograph display 45 of a guidance staff, and a confirmation key 46 are displayed and guided. In addition to this display guide, the back guide setting operation of the health insurance card is output and guided for confirmation guidance by voice.
[0021]
FIG. 5 shows an example of the contract 26a. The contract 26a describes various types of contract contents 51, and is provided so as to approve them and to describe the name and address approval requirements 52. In the upper left corner of the contract 26a, a set direction designating arrow 53 for designating the orientation and the front and back sides when setting in a fixed position is clearly provided. The setting operation of the contract document 26a on the upper side is facilitated. Further, not only in the contract 26a but also in the application form, a setting direction designation arrow is similarly provided to facilitate the setting operation. Further, not only the display of the arrow 53 but also the corner of the sheet is cut out. The setting direction and the front and back can also be specified.
[0022]
FIG. 6 shows a set state of an identification card 25 and a form 26 having different sizes. In the case of an identification card 25 such as a license 25a or a health insurance card 25b, the set position is set in the lower left corner of the input operation surface 14. In the case of the form 26 such as the application form 26b or the contract form 26a, the lower edge is slightly inserted into the form collection path 27, the position is set based on the left end, and set vertically. In this state, the reading operation is performed by pressing and holding the pressing holder 15 from above.
[0023]
Also, at this time, the input operation surface 14 is exposed at a fixed width on the right side of the set position, and operation guidance such as guidance of the set position using the exposed input operation surface 14 can be displayed.
[0024]
For example, as shown in FIG. 7, at the time of initial setting of a form, a set position designation guide display 71 on the left side of the input operation surface 14, a graphic guide display 72 that fluidly displays the form setting operation by animation, and an insertion set direction. A form set guidance operation with a display 73 is displayed and guided, and an application cancel key 74 and a character guidance display 75 for guiding the form set operation are displayed on the right side. As described above, the left side of the input operation surface 14 can be used for the display screen for both reading and inputting, and the right side can be effectively used for the display screen for both inputting and inputting.
[0025]
FIGS. 8 and 9 show a pressing operation state of the pressing holder 15, and the pressing holder 15 waits at a side position adjacent to the input operation surface 14, and manually moves between the standby position and the left and right on the input operation surface 14. It is movably supported by a horizontal holding mechanism 81 of the type.
[0026]
In the horizontal maintenance mechanism 81, the lower end of a connecting arm 84 is rotatably attached to a holder fulcrum shaft 83 fixed on a substrate 82, and the upper end of the arm 84 is connected to a pivot 85 of the pressing holder 15. By moving the pressing holder 15 to the left or right in a semicircular trajectory with the holder fulcrum shaft 83 as a rotation supporting point, the pressing holder 15 moves while maintaining a substantially horizontal state.
[0027]
In this case, if the scanner 86 for reading is built in the pressing holder 15, reading can be performed on the side opposite to the input operation surface 14, and even if the scanner 86 is separated from the input operation surface 14 in this way, , Display / input / read processing can be performed at the same position as the input operation surface 14. In addition, a scanner 24a for setting confirmation (see FIG. 2) may be provided at the entrance of the form collection passage 27 so as to perform a reading operation at the time of confirming or taking in a form. It is possible to enhance the detection performance for an improper act such as replacement of time.
[0028]
FIG. 10 shows a laminated structure of the input operation surface 14, which includes a touch panel 101 of an upper layer, a scanner 24 of an intermediate layer incorporating a movable image sensor 102, and a TFT display (color liquid crystal screen) 103 of a lower layer. It has a layer structure.
[0029]
The touch panel 101 senses the position of the touch input using the ultrasonic signal, and the image sensor 102 has the full width of the input operation surface 14 as shown in FIG. The entire area is scanned and read is allowed, and the TFT display 103 sequentially displays the operation contents.
[0030]
As shown in FIG. 12, the image sensor 102 has an LED array 121 on one inclined inner surface side having a V-shaped cross section, and has a sensor array 122 on the other inclined inner surface side, and receives a reflected signal from the LED array 121. The sensor array 122 detects and reads the data described in the identification card 25 and the form 26. In this case, since the contour of the object to be measured can be detected based on the presence or absence of the reflected light, it is possible to detect the recognition of the outer shape of a form or the like and easily detect an erroneous setting or a position shift.
[0031]
FIG. 13 shows a scanning mechanism 131 of the image sensor 102. The scanning mechanism 131 rotationally drives a timing belt 134 which applies a drive transmission force from a scanning drive motor M1 in a detection direction via gears 132 and pulleys 133. Then, one end of the image sensor 102 is attached to the timing belt 134, and both sides of the image sensor 102 are allowed to slide on left and right guide rails 135 and 136 parallel to the same direction as the timing belt 134, and are supported in the detection direction. I have.
[0032]
By the way, the touch panel 101 emits ultrasonic waves in the panel plane direction and uses this ultrasonic signal to sense the position of touch input on the panel, and therefore, as shown in FIG. The left side of 14 is a reading surface held by the press holder 15, and the right side is an input / output display screen exposed so that the customer can perform touch input with the fingertip 141. Since the ultrasonic signal can be specified reliably regardless of the pressing force of the pressing holder 15, the input operation can be performed while reading data on the same screen, and the input operation surface 14 with high processing capability can be formed.
In this case, the pressing holder 15 is formed of an ultrasonic non-interfering member such as a hard material so as not to disturb the ultrasonic signal.
[0033]
FIG. 15 shows a form collection path 27. The form collection path 27 is provided with a shutter 151, a form holding roller 152, a stopper 153, and a flapper 154 in this order from the entrance side along the inward, and an inner collection box. 28.
[0034]
Further, the first to third detection sensors S1 to S3 are arranged on the form collection passage 27 to detect and confirm the transport state of the form 26. Further, a form discharge intersecting the form collection passage 27 at the position of the flapper 154. A fourth detection sensor S4 is also provided on the passage 29 to detect and confirm the transport state of the form 26. The two passages 27 and 29 are transported and driven based on the drive of the passage drive motor M2.
[0035]
For example, when receiving the form 26, the shutter 151 and the form holding roller 152 on the entrance side of the form collection passage 27 are opened, and the stopper 153 is closed to wait for reception. When the set is set at the position of the stopper 153, it is inserted. The position of the lower end of the form is regulated, and the receiving set on the input operation surface 14 is completed. After the completion of the acceptance set, the written data of the set form 26 is read, and if the read data passes the examination, the operation is shifted to the form storing operation to take in the inside, and the entrance portion of the collection box 28 is temporarily collected by the collection unit. It is set to 28a, and here is made to wait temporarily. At this time, if the content is canceled or the content is corrected, it will be sent back and returned.
[0036]
When issuing an application or contract, the flapper 154 at the intersection of the two passages 27 and 29 is switched to open the form discharge passage 29.
[0037]
FIG. 16 shows a control circuit block diagram of the automatic contract machine 11. The CPU 161 controls each circuit device according to a program stored in the ROM 162, and stores the control data in the RAM 163 in a readable manner.
[0038]
The passage conveyance processing unit 164 turns on / off the passage drive motor M2, the shutter 151, the form holding roller 152, the stopper 153, and the flapper 154 to drive the form collection path 27 and the form discharge path 29. The collection box 26 is taken in / returned to 28, and the form release path 29 performs release processing of the application and contract.
[0039]
The communication processing unit 165 is communicatively connected to a clerk terminal 166 that monitors the use state of the automatic contract machine 11 at a remote position. The communicatively connected clerk terminal 166 is used when the customer makes an automatic contract with the automatic contract machine 11. The information is received, and the attendant remotely monitors the information, thereby facilitating the customer's own unattended automatic contract operation from a remote location.
[0040]
FIG. 17 shows a monitoring screen displayed on the display 171 of the attendant terminal 166, and the content written by the customer at the time of contract is partially cut out and displayed on the monitoring screen. For example, a clerk checks out whether there is any mistake in the description of the address, name, and the like. In addition, this check may be performed not only by image display but also by printout, thereby eliminating a reading error of the scanner and promoting a stable input operation.
[0041]
The overall processing operation of the automatic contract machine 11 configured as described above will be described with reference to the flowchart in FIG.
Now, when the customer requests the issuance of a contract card using the automatic contract machine 11 installed in the unmanned corner, first, the customer sets an identification card 25 for verifying the identity on the input operation surface 14. To perform a reading operation to verify the identity of the person (customer step n1).
[0042]
At this time, when the clerk confirms the person from the display data of the clerk terminal 166 (the clerk step o1),
Next, the automatic contract machine 11 issues an application form, and the customer writes the prescribed contract contents in the application form, and after setting the application form in a fixed position on the input operation surface 14, the application contents are read. (Customer steps n2 to n3).
[0043]
The read data is transmitted to the clerk terminal 166, and when the clerk confirms the content of the application from this data, the process proceeds to the examination, and the examination result is returned and returned (clerk steps o2 to o4).
If the result of the examination is appropriate, a contract 26a is subsequently issued for the conclusion of the contract transaction, and the contract contents requested by the customer are entered in the contract 26a (customer steps n4 to n6).
When all the contracts have been completed and set to the reading position on the input operation surface 14 (customer step n7),
The contract details are confirmed by the clerk (clerk step o5),
If it is appropriate, the printer 30 prints the contract items, issues a contract copy and a contract card to the customer, and completes one contract operation (customer steps n8 to n9).
[0044]
Next, the proof processing operation using the identification card 25 will be described with reference to the flowcharts of FIGS.
Now, prior to the customer making an automatic contract, the input operation panel 14 guides the user to select a use document that authenticates the customer, and when the customer selects and specifies the license 25a (customer steps n11 to n12),
The input operation surface 14 displays and guides the set position of the license 25a, and when the health insurance card 25b is selected and specified, displays and guides the set position of the health insurance card 25b (customer steps n13 to n14).
[0045]
When the identification card 25 is set in a fixed position in accordance with the display guide and a confirmation input is made to start reading the data, the data of the set identification card 25 is read (customer steps n15 to n16). ).
[0046]
At this time, it is checked whether it is set properly and whether there is any abnormality in the image. For example, in the case of the license 25a, a ruled line which is a feature thereof is extracted to determine whether the set position is appropriate (customer steps n17 to n18).
[0047]
If it is determined to be inappropriate, rereading is performed (customer step n19),
If it is appropriate, as shown in FIG. 17, specific cut-out data is transmitted to the attendant terminal 166 to request verification of the person (customer steps n20 to n21),
When a proper answer for confirming the identity is obtained from the attendant terminal 166 side, the proof confirmation processing based on the identification card 25 ends. At this time, if it is determined that the user is unsuitable, a reconfirmation screen is displayed and guided to re-operate the operation for confirming the identity (customer steps n22 to n23).
[0048]
On the other hand, when the clerk terminal 166 receives the data of the identification card 25 cut out from the automatic contract machine 11 (clerk step o11),
The data is displayed and output on a display 171 of the clerk terminal 166, and the clerk checks the data, and if necessary, prints it out and visually recognizes it (clerk steps o12 to o13).
Based on this, the clerk judges the suitability, and if it is appropriate, approves it and shifts to the next application form issuance process, and if it is inappropriate, performs a rereading operation (staff steps o14 to o16).
[0049]
Next, the processing operation at the time of receiving the application form 26b will be described with reference to the flowcharts of FIGS.
The application form 26b is automatically issued from the automatic contract machine 11 based on the proof confirmation of the identification card 25 described above, and the contract contents requested by the customer are written in the entry fields of the issued application form 26b. .
[0050]
The read set position of the completed application form 26b is displayed and guided on the input operation surface 14 (customer step n31).
When the customer sets the application form 26b in a fixed position and inputs the confirmation, the data of the set application form 26b is read out (customer steps n32 to n33).
At this time, it is checked whether the position is properly set without displacement and whether there is any abnormality in the image (customer steps n34 to n35).
If it is determined to be inappropriate, rereading is performed (customer step n36),
If it is appropriate, as shown in FIG. 17, the specific cut-out data is transmitted to the attendant terminal 166, and a request is made to confirm the content of the appropriateness state of the application form 26b (customer steps n37 to n38).
[0051]
When an appropriate answer to the application form 26b is obtained from the attendant terminal 166 side, the acceptance of the application form 26b ends. At this time, if it is determined to be inappropriate, a reconfirmation screen is displayed and guided based on answer data such as the cause of the inappropriateness, for example, blank, erroneous character, omission, etc. (customer steps n39 to n40).
[0052]
On the other hand, when the clerk terminal 166 receives the data of the application form 26b cut out from the automatic contract machine 11 (the clerk step o31),
The data is displayed on the display 171 of the clerk terminal 166 and checked by the clerk, and if necessary, printed out and visually recognized (clerk steps o32 to o33).
The clerk sees this and determines whether or not it is appropriate. If it is appropriate, it accepts it and shifts to the next contract issuance process, and if it is inappropriate, it performs a rereading operation (clerk steps o34 to o36).
[0053]
When the acceptance of the application form 26b is completed, the automatic contract machine 11 subsequently issues a contract form 26a, writes the contract contents requested by the customer in this contract form, and then executes the contract form in the same procedure as the application form 26b. Is set, the reading operation and the contents of the contract are examined, and when the examination is passed, a copy of the contract is printed, and a contract card requested by the customer is issued. In this way, the contract card can be obtained by performing the input operation with all the customer confidence.
[0054]
By the way, the application form 26b and the contract form 26a used at the time of the contract operation are collected and stored in the collection box 28. During the contract operation, the form 26 can be returned so that the entry fields can be corrected and the contract can be canceled, and the form 26 can be returned and waited. I have. The operation of collecting the form 26 will be described next with reference to the flowchart of FIG.
[0055]
Now, the input operation surface 14 displays the form standby screen after the identification is completed. This form standby screen guides the display position of the form 26, and when the customer sets the form according to the guidance and touches the confirmation key (customer steps n41 to n42),
The form holding roller 152 pinches and fixes the lower edge of the form 26, and the upper side of the form 26 is pressed and held by the pressing holder 15 to maintain a fixed holding state suitable for reading the form (customer steps n43 to n44). .
[0056]
Reading is started by the scanner 24 in a state where the form 26 is fixedly held, and when reading is completed (customer steps n45 to n46),
The form is released from being fixed, the form is taken inward, and temporarily suspended at the position of the temporary collection unit 28a (customer steps n47 to n48).
[0057]
In this standby state, the read data of the same form 26 is transmitted to the attendant terminal 166, and if there is no abnormality detection such as correction in the response information from the attendant terminal 166, the form 26 that is temporarily put on standby in the The collection is completed by completely taking in the fixed position of the inner collection box 28 (customer steps n49 to n51).
[0058]
On the other hand, if there is a request for correction such as a blank entry, an erroneous character, or a missing character in the response information from the attendant terminal 166, the form 26 waiting in the temporary collection unit 28a is sent back to the original input operation surface. After returning to the position on 14 and returning the form 26, the display guide is provided to reset the form 26 (customer steps n52 to n53).
[0059]
As described above, a single automatic contract machine has a reading function, an input function, and a display function, and the input operation surface is integrated into a single unit to improve operability. By reading and setting the reading position and the input position and the display position for guiding the customer service at the same position on the input operation surface, the size of the apparatus can be reduced and the arrangement space can be reduced.
[0060]
In addition, the customer can read and set the ID card and form at a fixed position while looking at the display guidance at the same position, and also can perform input operation at the same time, so that the handling operation is smoothly performed from start to finish while receiving appropriate operation guidance according to the contents As a result, the delay operation due to the embarrassment at the time of the handling operation of the customer is reliably eliminated, and the operation time is shortened and the serviceability to the customer is improved.
[0061]
In correspondence between the present invention and the configuration of the above-described embodiment,
The input device of the present invention corresponds to the automatic contract machine 11 of the embodiment,
Similarly,
The medium corresponds to an identification card 25 such as a license 25a or a health insurance card 25b and a form 26 such as a contract 26a or an application form 26b.
The image information reading means, the guidance display means, the reading area display means, the reading area changing means, and the reading direction display means correspond to the input operation surface 14, the display 23, and the CPU 161 for controlling them.
The image information reading means corresponds to the scanner 24 incorporating the image sensor 102, and the determining means corresponds to the determining processing function of the CPU 161.
Although the pressing means corresponds to the pressing holder 15, the present invention is not limited to the configuration of the above-described embodiment.
[Brief description of the drawings]
FIG. 1 is an external perspective view of an automatic contract machine according to the present invention.
FIG. 2 is an internal configuration diagram of the automatic contract machine of the present invention.
FIG. 3 is a guide display diagram showing a back license setting state of the driver's license of the present invention.
FIG. 4 is a guide display diagram showing a state of setting the back of the health insurance card of the present invention.
FIG. 5 is a schematic explanatory view showing an example of a contract according to the present invention.
FIG. 6 is a guide display diagram showing a setting state of various media on the input operation surface of the present invention.
FIG. 7 is a guide display diagram showing an operation guide state of an initial set of a form according to the present invention.
FIG. 8 is an explanatory view showing a pressing operation state of the pressing holder of the present invention.
FIG. 9 is an essential part perspective view showing a pressing operation state of the pressing holder of the present invention.
FIG. 10 is an enlarged longitudinal sectional view of a main part showing a laminated structure of an input operation surface according to the present invention.
FIG. 11 is an essential part perspective view showing a scanning state of the scanner on the input operation surface of the present invention.
FIG. 12 is a longitudinal sectional view showing the principle of reading by the image sensor of the present invention.
FIG. 13 is an exploded perspective view of a main part showing a scanning mechanism of the image sensor of the present invention.
FIG. 14 is an explanatory diagram showing a combined processing operation of right and left positions of a reading operation and an input operation according to the present invention;
FIG. 15 is a longitudinal sectional view of a main part showing a form collection passage of the present invention.
FIG. 16 is a control circuit block diagram of the automatic contract machine of the present invention.
FIG. 17 is a display diagram showing an example of a monitoring screen output on the display of the attendant terminal of the present invention.
FIG. 18 is a flowchart showing the overall processing operation of the automatic contract machine of the present invention.
FIG. 19 is a flowchart showing an identification card handling processing operation of the present invention.
FIG. 20 is a flowchart of the present invention following FIG. 19;
FIG. 21 is a flowchart showing an application form handling processing operation of the present invention.
FIG. 22 is a flowchart subsequent to FIG. 21 of the present invention;
FIG. 23 is a flowchart showing a form collection operation according to the present invention.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 11 ... Automatic contract machine 14 ... Input operation surface 15 ... Pressing holder 21 ... TV camera 22 ... Card issuing machine 23 ... Displays 24 and 86 for combined use of touch input ... Scanner 24a ... Set confirmation scanner 25 ... Identity card 25a ... License Certificate 25b Health insurance card 26 Form 26a Contract 26b Application form 27 Form collection path 29 Form discharge path 30 Printers 31, 41, 75 ... Character guide display 32, 42, 71 ... Set position designation guide Display 33, 43, 72 ... Graphic guide display 53 ... Set direction designation arrow 73 ... Insertion set direction display 101 ... Touch panel 102 ... Image sensor 103 ... TFT display 161 ... CPU
166 ... staff terminal 171 ... display of staff terminal

Claims (4)

In an input device for receiving and inputting data of a medium,
Image information display means for displaying image information on a screen,
Image information reading means for reading image information of a medium set on the screen,
Guidance display means for guiding and displaying the set position of the medium on the screen on the screen,
Reading area display means for displaying a reading area of the image information reading means on a screen;
Touch input means for performing an input operation by touching the screen,
An input device comprising: touch position display means for guiding and displaying a touch operation position on the screen on the screen . The input device according to claim 1, further comprising an operation guide display unit configured to set a screen outside an area of the reading area as an operation guide area and provide an operation guide to an operator . Input means for inputting the type of the medium,
An area changing means for changing the reading area and the operation guide area according to the type of the medium is provided.
The input device according to claim 2. Card issuing means for issuing a card,
A form issuing means for issuing a form for the customer to enter,
And a form collection passage for collecting forms written by the customer into the device.
The input device according to claim 1 .

Images