JPH09204464A - Document confirmation system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a document confirmation system which can quickly improve the precision of the authenticity of a document. SOLUTION: In a contact, etc., reception system constituted of an automatic contract reception machine 100 and a management device 200 installed in a detached place, the automatic contract reception machine 100 image-picks up the transmission image and the reflection image of the document such as a certificate presented from a customer with a document recognition video camera 3. The transmission image and the reflection image are transmitted to the detached management device 200, and are displayed. Then, the presented document is recognized by a clerk. Thus, the presence or absence of the watermark of the document, the presence or absence of a patch and characters on both sides can securely be judged in the management device 200 by permitting the clerk to view a monitor, and the confirmation of the authenticity of the document is facilitated.

Description

Detailed Description of the Invention

[0001]

TECHNICAL FIELD The present invention relates to a document confirmation system in a system for accepting contracts and the like. More specifically, the present invention relates to a document confirmation system capable of confirming a document such as an identification card presented by a customer to determine the authenticity of the document.

[0002]

2. Description of the Related Art As a contract acceptance system, for example, an automatic contract acceptance system used in consumer finance is known. The automatic contract acceptance system consists of a reception device and a management device installed in a remote place, and the customer uses the reception device to fill out, present, and present the application form for contracts such as money loan, credit subscription, and membership. The reception machine captures the reflected image of the application form or certificate and sends it to the management device. At the management device, the administrator displays and confirms the application form or certificate for examination. If the contract or membership can be approved, the control from the management device
The contract machine can be printed or issued at the reception desk.

Certificates for examination include identification, license,
There is a health insurance card, etc., and as described above, the certificate and the document presented by the customer are used to capture a reflection image at the reception machine and send it to the management device for display.

[0004]

Since the conventional document confirmation is performed by displaying the reflected image of the document on the management device at a remote place, the copied document or the cut and pasted document is confirmed. There was a possibility that it would be judged as a true document.

An object of the present invention is to solve the above problems and provide a document confirmation system which can dramatically improve the accuracy of document authenticity confirmation.

[0006]

SUMMARY OF THE INVENTION The above objects of the present invention are as follows.
This is accomplished by taking a transmitted image of a document such as a certificate at the reception machine using the transmitted light by the image pickup means, and sending it to a management device at a remote place to display this transmitted image. By capturing and displaying the transmission image, the presence / absence of watermarks on the document, the presence / absence of cutting and pasting, characters on the front and back, patterns, etc. are displayed, and the authenticity of the document can be easily and reliably confirmed.

[0007]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will now be described in detail with reference to the drawings. FIG. 1 shows a contract acceptance system including an automatic contract acceptance machine 100 according to an embodiment of the present invention and a management device 200 installed at a remote place. The reception machine 100 is a terminal operated by a customer standing or sitting in front of the reception machine 100. The reception machine 100 includes a CRT touch panel 1 and displays guidance transmitted from a management device 200 operated by an attendant. Used to collect customer information by touching and entering. The identity verification video camera 2 acquires face image data of the customer in front of the reception machine 100.
The document confirmation video camera 3 is provided inside the reception machine 100, and acquires image data of a document such as a certificate for personal identification or a contract inserted into the document table 5 through the document insertion port. The document on the document table 5 is illuminated by the fluorescent lamp 4, and the video camera 3 captures a reflected image from the document. A fluorescent lamp (not shown) is also provided under the document table 5, and the video camera 3 captures a transmitted image from the back surface of the document. The card issuing machine 6 issues a card to a customer. The printer 7 prints and issues the contract. Although the video camera 3, the fluorescent lamp 4, the document stand 5, the card issuing machine 6, the printer 7 and the like are provided inside the reception machine 100, they are shown by solid lines for easy understanding. The microphone 8 receives the voice of the customer from the management device 200.
The speaker 9 conveys the voice from the staff member of the management apparatus 200 to the customer side. A collection box 10 provided at the back of the document table 5 is a collection box for collecting the contract document entered by the customer and contracted. The video camera 3 for document confirmation may use an image pickup device such as an image scanner.

FIG. 2 shows an automatic contract acceptance machine 100 and a management device 2.
00 shows an internal block diagram of 00. The reception unit 100 is the control unit 1
1 is connected to and controlled by the various mechanisms shown in FIG.
The document checking camera section includes the video camera 3, the fluorescent lamp 4, and the
Includes a document table 5. The voice input / output unit includes the microphone 8 and the speaker 9 shown in FIG. A communication unit 12 is further connected to the control unit 11 and performs communication such as data transmission / reception with the management device 200. The management device 200 includes a control unit 20 and a display unit 2
1, a keyboard unit 22, a voice input / output unit 23 including a microphone and a speaker, and a communication unit 24 are connected. Management device 200
The front clerk can display the face of the customer, the image of the document, the data input from the touch panel 1, etc. on the display unit 21, and also performs various inputs from the keyboard unit 22. Also,
The voice input / output unit 23 enables a voice conversation with a customer in front of the reception machine 100.

Next, the operation of the contract acceptance system will be described with reference to FIGS. First, a customer who desires a service such as card issuance, according to the guidance provided from the CRT touch panel 1 or the speaker 9 of the reception machine 100, CRTs the service desired by the customer to the management device 200.
It is transmitted by the touch panel 1 or the microphone 8. For example,
In the case of application for membership, when the customer selects a menu from the CRT touch panel 1, it is notified to the staff member on the management device 200 side and the content of the process is determined. Furthermore, the management device 200
Tells the customer in front of the reception machine 100 to put the identity verification document such as a driver's license on the document table 5. The content of the document inserted on the document table 5 by the customer is captured by the document confirmation video camera 3. Further, the face of the customer is acquired by the identity verification video camera 2 and transmitted to the management device 200.

A clerk of the management apparatus 200 conducts an examination based on the image data transmitted from the automatic contract acceptance machine 100. When it is determined that membership is possible, the contract is printed and issued by the printer 7 by the automatic contract accepting device 100 under the control of the management device 200. After the customer confirms the content, signs the address, fills in the address, etc., the clerk instructs the customer to place the contract on the document table 5. The contents of the placed contract are acquired by the document confirmation camera 3 and transmitted to the management device 200. The contract is displayed on the display unit 21 of the management apparatus 200, the staff member confirms the entered items, and if there is no mistake, instructs the reception machine 100 to collect the items in the collection box 10. Further, a command to issue a card is issued, the card is issued by the automatic contract accepting machine 100, and a series of procedures is completed.

The certificate for the examination is an identification card, a license,
If you have a health insurance card, etc., and you want to display the image taken by the camera on the management device 200 located away from the reception desk 100 and perform the examination, in the display of the reflection image, the copied document or the cut and pasted image is displayed. It is not easy to judge the authenticity of documents. ID card, license, health insurance card with watermark, with photo, without any sticker, front and back pattern, letters have specific positional relationship There are features such as things. By displaying and examining the transmission images of these documents, the documents that should have watermarks have no watermarks, the watermarks have different patterns, and the photos have been affixed to the documents that should be affixed. Features such as no difference in transmitted light, cut and pasted without any attachment, difference in transmitted light, different front and back patterns, different character relationships, etc. can be clearly confirmed. However, in the present invention, in addition to the reflection image, a transmission image is acquired by the reception device and is sent to the management device for display, so that the authenticity of the document can be accurately confirmed in the management device at a location distant from the reception device. You can

FIG. 3 shows a specific example of the document confirmation camera section.
In the figure, 31 is a document to be read, which is placed on the transparent document stand 5. Fluorescent lamp 4 above the document table 5
However, the fluorescent lamp 41 is arranged below and the video camera 3 is arranged above. When the document 31 is illuminated by the fluorescent lamp 4,
A reflection image from the document is taken by the video camera 3.
When the document 31 is illuminated by the fluorescent lamp 41, a transmission image of the document 31 is captured by the video camera 3. The reflection image captured by the video camera 3 is transmitted to the management device 200, is displayed on the monitor of the management device 200, and the document is confirmed.
Furthermore, by transmitting the transmission image captured by the video camera 3 to the management device 200 side, the transmission device can display the transmission image on the monitor side. , The pattern, etc. are displayed on the monitor, and the clerk can surely judge the authenticity of the document by looking at the monitor. The reflection image and the transmission image are captured.
This can be performed by a staff member issuing a command from the management device 200 and controlling the lighting of the fluorescent lamp 4 or 41. Further, it is also possible to automatically control the lighting of the fluorescent lamp 4 or 41 by the accepting device 100, send both images to the management device 200 in sequence, store them in the memory in the management device 200, and display them.

FIG. 4 shows another embodiment of the document confirmation camera section, which is an example in which both sides of the document can be confirmed without turning over the document. The watermark formed on the document may have different darkness depending on the transmission image from the front surface and the transmission image from the back surface depending on the method of forming the watermark. Therefore, by capturing the transmission images on both sides and displaying them on the management device 200, it is possible to perform confirmation using the transmission images from the surface that is easy to confirm. In FIG. 4, 3 and 32 are video cameras and 4 and 41.
Indicates a fluorescent lamp. The transmission image from the back surface of the fluorescent lamp 41 can be captured by the camera 3 as in the case of FIG. 3, and the transmission image from the front surface of the fluorescent lamp 42 can be captured by the camera 32. When the document 31 is irradiated with light as described above, a transmission image of the document 31 is captured by the camera 3 or 32. Thereby, the transmission images from both sides of the document 31 can be confirmed, and the document 31 can be confirmed from the side where the document can be easily confirmed without turning over.

FIG. 5 shows an example in which the method shown in FIG. 4 is configured by one camera by using a mirror. In the figure,
Reference numerals 45 and 46 denote mirrors. The transmission image from the fluorescent lamp 41 is directly captured by the camera 3, and the transmission image from the fluorescent lamp 42 is reflected by the mirrors 45 and 46 so that the camera 3 can capture the image. When the document 31 is irradiated with light as described above, the same effect as in FIG. 4 is obtained.

FIG. 6 shows a configuration for comparing the image of reflected light and the transmitted image of transmitted light to determine the authenticity of a document. In the figure, 50 is an image buffer of a reflected image obtained by reflected light, 51 is an image buffer of a transmitted image obtained by transmitted light, and 52 is a buffer storing a watermark image and a font of characters. From the difference (for example, difference) between the data of the image buffer 50 obtained by the reflected light of the document 31 and the data of the transmitted image buffer 51 obtained by the transmitted light, it is possible to clearly detect the watermark shape. Confirmation can be easily performed by displaying the image of on the monitor. The authenticity of the document can be automatically determined by comparing it with the watermark data stored in the buffer 52 in advance. Further, by recognizing a character from the image in the buffer 50 or the buffer 51 and comparing the character data with the character data in the buffer 52 to detect a character difference, it is possible to determine whether the document is true or false.

According to yet another embodiment, the accepting machine 100.
By measuring the amount of transmitted light at a specific position of the document 31 and transferring it to the management device 200, and comparing it with the amount of transmitted light of various documents preset in the memory of the management device 200,
The difference in paper quality, the presence or absence of cutting and pasting, and the difference in paper quality after cutting and pasting can be discriminated, and it becomes possible to perform more accurate document confirmation.

[0017]

According to the present invention, by displaying a transmission image on a management device at a remote place, it becomes possible to surely verify the authenticity of a document on the management device at a remote place.

[Brief description of drawings]

FIG. 1 is a perspective view showing a contract acceptance system according to an embodiment of the present invention.

FIG. 2 is a block diagram showing the contract acceptance system of FIG.

FIG. 3 is a diagram showing a specific example of the document confirmation camera unit in FIG.

FIG. 4 is a diagram showing an example of a document confirmation camera unit for performing double-sided confirmation of a document.

FIG. 5 is a diagram showing another example of a document confirmation camera unit for performing double-sided confirmation of a document.

FIG. 6 is a diagram showing an example of document authenticity determination by image comparison.

[Explanation of symbols]

1 ... CRT touch panel, 2 ... Identity confirmation video camera, 3, 32 ... Document confirmation video camera, 4, 41, 4
2 ... Fluorescent lamp, 5 ... Document stand, 21 ... Display section, 31 ... Document, 100 ... Automatic contract acceptance machine, 200
...... Management device

 ─────────────────────────────────────────────────── ─── Continuation of the front page (72) Inventor Miyuki Hara 1 Ikegami, Haruoka-cho, Owariasahi-shi, Aichi Hitachi Ltd. Office Systems Division

Claims (4)

[Claims] 1. A document confirmation system in a system for accepting contracts, etc., wherein a contract accepting device and a management device are arranged at a remote place, and a transmission image and a reflection image of a document such as a certificate presented to the accepting device. Is transmitted to the management device, and the transmission image and the reflection image transmitted from the reception device to the display device provided in the management device. Document confirmation system characterized by displaying. 2. The image pickup means of the reception machine has one image pickup device and one light source on the front surface and one light source on the back surface of the document, and images transmission images on both sides of the document without turning over the document. The document confirmation system according to claim 1, wherein: 3. The image pickup means of the accepting device includes an image pickup device, a light source and a mirror, and the mirror guides a transmitted image from the light source to the document or from the document to the image pickup device without turning over the document. The document confirmation system according to claim 1, wherein transmission images of both sides of the document are photographed. 4. The management device further comprises means for comparing an image formed by the reflection image sent from the reception machine with an image formed by the transmission image.
Document confirmation system according to any one of items 2 and 3.