JP3257748B2 - Electronic cash register with deposit product management function - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an electronic cash register having a deposited product management function for use in a store such as a laundry shop where customers temporarily deposit products.

[0002]

2. Description of the Related Art As a conventional electronic cash register for a laundry shop, customers use products (eg, laundry such as clothes).
And a commodity delivery mode to be used when a customer comes to receive the deposited goods.

In a product deposit mode, a customer code for identifying a customer is input from a keyboard or the like, a product code for categorizing a product deposited by the customer, and a delivery date of the product, a so-called cleaning finish. When the expected date is input, the input information (customer code, product code, expected finish date) is registered in a customer file formed in the internal memory, and products such as price preset in accordance with the product code are registered. Read the data and display it on the display. After that, when the closing key is operated to declare the end of registration, the printer is driven to issue a receipt for receipt of the deposit on which the detailed information, the total price information, the expected finish date, etc. of all the deposited products are printed. Was configured as follows.

On the other hand, in the commodity delivery mode, when a customer code of a customer who has received the commodity is input, the customer file is searched and data of the same customer code and data whose expected finish date has passed has been retrieved. Check for presence. Then, if there is such data, the data is deleted from the customer file.

[0005] With such a configuration, customer data that has not yet passed the scheduled finish date and data of customers who have not arrived after the scheduled finish date have been accumulated and stored in the customer file. It was possible to print out the stored data of this customer file.

By the way, in a cleaning shop or the like, when the number of customers who do not come to receive products even after the expected finish date increases, a large space for storing products deposited by these customers, so-called undelivered products, is secured. This is a problem from a management perspective.

Therefore, conventionally, the data of the customer file is periodically printed out to create a list of customers who have not yet received the product even though the scheduled finish date has passed, and have not yet delivered the product by telephone or the like. I was trying to let them know that there were goods.

[0008]

However, since the customer file contains data of customers whose scheduled finish date has not yet passed, a list of customers who have not passed the scheduled finish date will not be received. The work to create was very troublesome. In addition, since telephone contact with customers who have undelivered goods is made unilaterally at the convenience of the store, some of the customers feel annoying, and the services of the store have not been properly transmitted to the customers.

[0009] Therefore, the present invention is intended to provide a customer who has not received a deposited product even after the scheduled finish date and who has agreed to a service for handling undelivered products at the time of depositing the product and the contents of services to the customer. It is an object of the present invention to provide an electronic cash register having a deposited product management function which can be known by a simple operation and which can save labor in managing undelivered products without impairing serviceability.

[0010]

The invention corresponding to claim 1 of the present application switches between a mode of a merchandise deposit registration business for registering information on merchandise deposit and a mode of a merchandise delivery registration business for registering information on merchandise delivery. A mode switching unit is provided. When a mode of the product deposit registration business is selected, when a customer-specific customer code and a product code for classifying products to be deposited by the customer are input by the input unit, the deposit information storage unit In addition to storing and managing the entered customer code and product code together with the delivery date data of the corresponding product, sales processing of the finished fee of the deposited product is performed, and when the mode of the product delivery registration business is selected, the customer is input by the input means. When the code is entered, the current time counted by the timekeeping means in the data of the corresponding customer code stored and managed in the deposit information storage unit In the electronic cash register that deletes the data whose delivery date has passed since the date of attachment, when the mode of the product deposit registration business is selected, the handling after the delivery date together with the customer code and product code by the input means When the service data and the service start date data are input, a service data storage unit that stores and manages the input customer code, handling service data, and service start date data together with the deliverable date data of the goods deposited by the customer. Means for designating a service inspection service, and searching for data stored and managed in the service data storage unit in accordance with the designation of the service inspection service by the designation means, and searching for the current date timed by the timekeeping means. Service data extraction to extract all data for which the service start date has passed Means, an inspection list creation means for creating a service inspection list from all data extracted by the extraction means, and service data storage in response to the input of the customer code by the input means when the mode of the goods delivery / registration business is selected. A data extraction means for retrieving data stored and managed by the section and extracting all data whose customer code matches and whose delivery date has passed with respect to the current date timed by the timekeeping means. And a data deleting unit for deleting the data extracted by the extracting unit from the service data storage unit.

[0011] The invention corresponding to claim 2 of the present application is, in addition to the invention corresponding to claim 1, furthermore, when the mode of the commodity deposit / registration business is selected, the handling by the input means together with the customer code and the commodity code after the available date of delivery. When the service data and the service start date data are input, a service charge sales means for processing the input service-related charges is provided, and the service data storage unit stores the service charges in the customer code, the service data, and the service start. It is stored and managed together with the day data and deliverable date data,
And a service charge refund means for refunding a service charge based on data whose service start date has not elapsed with respect to the current date timed by the clocking means among the data extracted by the cancellation target data extracting means. Things.

[0012]

In the invention corresponding to claim 1 of the present application, when a customer comes to deposit a product, a mode of a product deposit registration business is selected. Then, the customer inputs a customer code unique to the customer and a product code for classifying products to be deposited by the customer. At this time, if the customer agrees with the service of handling the undelivered product, the handling service data and the service start date data are also input. Then,
The input customer code and product code are stored and managed in the deposit information storage unit together with data on the delivery date of the product. In the service data storage unit, the input service data and service start date data are stored and managed together with the customer code of the customer and data on a deliverable date of the deposited product.

On the other hand, when the customer comes to receive the deposited goods, the mode of the goods delivery / registration business is selected. Then, a customer code unique to the customer is inputted by the input means. Then, from the data of the corresponding customer code stored and managed in the deposit information storage unit, the data whose delivery date has passed with respect to the current date counted by the timing means is deleted. Further, from the data stored and managed in the service data storage unit, all the data whose customer code matches and whose delivery date has passed with respect to the current date timed by the timing means are extracted. Then, the extracted data is deleted from the service data storage unit.

On the other hand, when the service inspection work is designated, the service start date has elapsed from the current date of the data stored and managed in the service data storage unit with respect to the current date clocked by the clock means. All the existing data are extracted. Then, a service inspection list is created from all the extracted data.

In the invention corresponding to claim 2 of the present application, when the customer agrees with the handling service of the undelivered product at the time of depositing the product, the customer responds to the input of the handling service data and the service start date data. Then, the sales fee for the input handling service is processed.

When the customer who has agreed to the service receives the goods after the elapse of the delivery date, the customer code matches from the service data storage unit in response to the input of the customer code unique to the customer, and the time is counted by the timer means. Data whose delivery date has passed since the current date is extracted, and the service fee is refunded based on the data whose service start date has not passed yet.

[0017]

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a block diagram showing an embodiment of an electronic cash register having a deposited article management function according to the present invention.

FIG. 1 is a perspective view showing the external structure of an electronic cash register according to the embodiment, in which a keyboard 2 and a cashier display 3 are provided on the front of a cash register main body 1, and a customer display 4 is provided on the back. Is provided. Further, a drawer 5 for storing cash or the like is formed below the cash register main body 1. Further, a printer 6 for printing data on receipt paper and journal paper in a roll form is mounted inside the cash register body 1. The receipt paper printed by the printer 6 is discharged from a receipt issuing port 7 formed on the front side of the main body 1 and the journal paper is wound inside.

The keyboard 2 has various items (blouses, jackets, clothes, etc.) such as clothes that can be deposited as laundry.
In addition to a plurality of product keys 2a each of which is pre-set with a product code for classifying slacks or the like, a deposit key 2b for designating a mode of a product deposit registration business for registering information on product deposit, and information on product delivery. Delivery key 2 that specifies the mode of the product delivery registration business to be registered
c, a numeric key 2 for numeric data of 0 to 9
d, a date key 2e indicating that the set number data is date data such as a scheduled finish date of cleaning, a customer key 2f indicating that the set number data is a customer code unique to the customer, and completion of registration of one customer. Various keys such as a closing key 2g for declaring, a service key 2h for declaring input of handling service data after the delivery date, and a service code key 2i for indicating that the number data is a service code for specifying various handling services. A key is provided.

In the keyboard 2, "register",
A mode switch 2M for selecting various business modes such as “check”, “payment”, and “setting” is provided. Incidentally, the “registration” operation is a mode of a business operation of executing a product depositing operation or a product delivery operation by inputting various keys on the keyboard 2 and registering processing data in the storage unit, and the “inspection” operation is the “registration” operation. The mode of the operation of printing or displaying the processed data registered in the storage unit as an inspection list, and the "payment" operation means that the processing data registered in the storage unit is printed or output as an adjustment list in the same manner as the "inspection" operation. The job mode in which the output data is cleared from the storage unit after the display output, and the "setting" job is a job mode in which data necessary for executing various jobs is set in the storage unit in advance.

Here, in the "registration" business mode, the mode switching means for switching between the mode of the product deposit registration business for registering information on product deposit and the mode of the product delivery registration business for registering information on product delivery is a deposit mode. The input means for inputting a customer code, a product code, service data, service start date data, and the like includes a product key 2a, a numeric key 2d, a date key 2e, a customer key 2f, and a service key. It is composed of a code key 2i and the like. In the "inspection" operation mode, the service inspection operation designation means is constituted by the service key 2h.

FIG. 2 is a block diagram showing a configuration of a main part control circuit of the electronic cash register. The electronic cash register has a CPU (Central Processing Unit) 8 as a control unit main body. A ROM (Read Only Memory) 10 in which fixed data such as program data is stored in advance via a bus line 9 and various memory areas for storing variable data such as setting data and processing data. A main storage unit of a RAM (random access memory) 11 formed and backed up by a battery 11a, a clock unit 12 as a clock unit for clocking the current date and time, the keyboard 2, the mode switch 2M, Data signals are exchanged between the display units 3, 4, the drawer 5, and various input / output devices of the printer 6, respectively. I / O port 13,14,15,1
6 is connected.

The electronic cash register forms various memory areas shown in FIGS. 3 to 8 in the RAM 11 in particular.

FIG. 3 shows a customer file 30 which stores and retains data relating to a customer who has deposited a product until the delivery of the product is completed. The customer file 30 corresponds to a customer code unique to the customer. In addition to a subcode for distinguishing records, finished date data corresponding to a deliverable date of the deposited product, a deposited product file number indicating an address of a deposited product file 40 described later in which data of the deposited product is stored, and the like. In addition, various data such as a service code indicating the type of service handled after the delivery date, the number of service start days corresponding to the number of days elapsed from the delivery date for starting the service, and the fee for the service are stored.

FIG. 4 shows a custody file 40 for storing and holding data on commodities deposited by a customer until the delivery of the corresponding commodities is completed. The custody file 40 corresponds to a custody file number assigned to each customer. The merchandise codes of all commodities deposited by the customer at one time and the tag numbers assigned to the commodities are stored.

Here, the deposit information storage section comprises a customer file 30 and a deposit product file 40. Further, the service data storage section is constituted by the customer file 30.

FIG. 5 shows a product table 50 in which the name of the product and the so-called unit price for cleaning per item are set in advance in correspondence with the product code of each product. An accumulation area for accumulating the sales amount and the number of sales points for each product code is also provided.

FIG. 6 shows a service table 60 in which service names and service charges are set in advance corresponding to service codes assigned to the types of services handled after the delivery date. An accumulation area is also provided for accumulating the sales amount and the number of sales for each service code for each service.

Incidentally, in this embodiment, telephone contact and delivery of goods are assumed as handling services after the delivery date, and the service fee is different for each of the case of near and far.

FIG. 7 shows an area 71 for temporarily storing a product code, a score and an amount of a product deposited by one customer,
A transaction memory 70 including an area 72 for temporarily storing the total price and total points of products deposited by the customer.

FIG. 8 shows a work memory 80 for temporarily storing various kinds of processing data generated in the merchandise deposit / registration business and the merchandise delivery / registration business. The work memory 80 includes a customer code area 81, a merchandise code area 82, and a custody file number area. 83,
Finished date area 84, subcode area 85, tag number counter area 86, service code area 87, service start days area 88, service charge area 89, first flag area 90 of registered flag F1, and second of service presence flag F2 A flag area and the like are formed.

When the "registration" operation mode is selected by the mode switch 2M, the CPU 8 selects the commodity depositing operation mode by operating the deposit key 2b, as shown in FIG. The program is controlled to execute the processing shown in the flowchart.

That is, first, as ST (step) 1, the process waits for input of finish date data. Then, the operation input of the numeral key 2d and the date key 2e (for example, 199)
[9] [4] [0] [6] [0] on June 5, 4
[5] [Date] or [[Date] [9] [4] [0]
[6] [input in the order of [0] and [5]), it is detected that the finish date data has been input, and the finish date data is stored in the finish date area 84 in the work memory 80.
To be stored.

Next, as ST2, a customer code is input using the numeric key 2b and the customer key 2f, as ST3, a product code of a deposited product is input using the product key 2a, or as ST4, using the service key 2h. The process waits until an input processing of the handling service data after the delivery possible date is declared or the end of the deposit registration is declared by the closing key 2g in ST5.

Here, the operation input of the numeric key 2d and the customer key 2f (for example, [0] [1] [2] [3] [4] [5] [6] [ 7]
[Customer] or [Customer] [0] [1] [2] [3]
If the customer code is input in the order of [4] [5] [6] [7]), the customer code input processing specifically shown in FIG. 10 is started.

That is, when entering the customer code input processing, the CPU 8 first checks the first flag area 90 in the work memory 80. When it is confirmed that the registering flag F1 is not set in the flag area 90, the flag is set to "1" and the input customer code is stored in the customer code area 81 in the work memory 80.

Next, using the customer code as a search key,
The customer file 30 is searched in order from the first record. When the same customer code as the search key is detected, the subcode corresponding to the customer code is read. Then, the data in the subcode area 85 in the work memory 80 is compared with the subcode corresponding to the customer code, and the larger one is stored in the subcode area 85. Next, the process proceeds to the search for the next record in the customer file 30.

When the search of all records in the customer file 30 is completed, the data in the subcode area 85 is updated by "+1". After that, customer file 3
0, the customer code in the customer code area 81 in the work area 80, the subcode in the subcode area 85, the finish date data in the finish date area 84, and the deposit file number in the deposit file number area 83. If the customer data composed of the following is additionally registered, ST2 in FIG.
Return to

If the registering flag F1 has already been set for the input of the customer code, the operation of inputting the customer code is regarded as an error, and the process returns to ST2 in FIG.

If the input of the customer code is not detected in ST2 of FIG. 9 but the input of the product code is detected by the operation input of the product key 2a in ST3, the deposited product registration specifically shown in FIG. Execute the process.

That is, when the CPU 8 enters the stored merchandise registration process, first, the inputted merchandise code is stored in the merchandise code area 82 in the work memory 80. Next, the product table 50 is searched with the input product code, and the data of the name and the unit price corresponding to the same product code are read out. Then, the unit price is added to the sales amount area corresponding to the input product code in the product table 50 as the sales amount of the currently deposited and registered product, and “1” is added to the sales point area as the sales point of the currently registered product.

Next, the merchandise data area 71 of the transaction memory 70 is searched for the presence or absence of the input merchandise code. If there is no such item, the product data area 7
The product code, the sales amount, and the sales points of the currently registered product are stored in one empty area, and the sales amount and the sales points of the currently registered product are added to the total area 72.

On the other hand, if the input product code exists, the sales amount and the sales points of the currently registered product are added to the sales amount area and the sales point area and the total area 72 corresponding to the product code, respectively. .

Next, the file number of the stored product in the stored product file number area 83 in the work memory 80, the product code in the product code area 82, and the tag number in the tag number counter area 87 are added to the stored product file 40. register.

The name and sales amount of the currently registered product and the tag number in the tag number counter area 87 are displayed on the cashier display 3, and the name and sales amount of the currently registered product are displayed on the customer display 4. . Further, the printer 6 is driven to print the product code, name, sales amount, sales points, and tag number in the tag number counter area 87 on the receipt paper and the journal paper.

Next, the tag number in the tag number counter area 87 is updated by "+1". In this embodiment, the tag number is set to 6 digits, and "0000099" is followed by "00000".
"0". Thereafter, when the product code area 82 is cleared, the process returns to ST2 in FIG.

As a result of searching the product table 50,
If the input product code is not set, the operation of inputting the product code is regarded as an error, and the process returns to ST2 in FIG.

In step ST2 of FIG. 9, without detecting the input of the customer code and in step ST3 without detecting the input of the commodity code,
When the operation input of the service key 2h is detected at T4, a service registration process specifically shown in FIG. 12 is executed.

That is, when entering the service registration process, the CPU 8 first checks the service presence / absence flag F2 in the second flag area 91. Then, the service presence flag F2
After confirming that is reset to "0",
After setting it to "1", it waits for a service code to be input. Here, the operation input of the numeric key 2d and the service code key 2i (for example, the service code “101”)
If the service code is input in the order of [1] [0] [1] [service code] or [service code] [1] [0] [1]), the service code is It is stored in the service code area 87 in the work memory 80.

Next, the service table 60 is searched using the service code as a search key. When the same service code as the search key is detected, each data of the handling name and the service fee corresponding to the service code is read out, and the service fee data is stored in the service fee area 89 in the work memory 80. If the same service code as the search key cannot be detected, the user is prompted to re-enter the service code.

Next, the service charge data in the service charge area 89 is added to the sales amount area corresponding to the input service code in the service table 60, and the data “1” is added to the sales count data. The transaction memory 70
Is added to the service charge data in the service charge area 89.

Further, the handling name data corresponding to the input service code is displayed on the cashier display 3 and the customer display 4, and the printer 6 is driven to print the handling name data on receipt paper and journal paper. .

After that, it waits for the input of the number-of-start-days data. Here, the service start days data is input by operating the numeric key 2d and the date key 2e (for example, if the number of start days is "5", input in the order of [5] [date] or [date] [5]). If input, the input service start days data is stored in the service start days area 88 in the work memory 80.

Also, the printer 6 is driven to print message data indicating the number of service start days on the receipt paper and journal paper (for example, if the number of start days is "5", "service will be performed five days after the finishing date"). If so, the process returns to ST2 in FIG.

The message indicating the service start date calculated by adding the service start date to the finish date data in the finish date area 84 in the work memory 80 instead of printing the message data indicating the service start date. Data (for example, a service will be provided from June 8, 1994) may be printed.

As a result of checking the flag area 91 in response to the operation input of the service key 2h, if the service presence flag F2 has already been set, the operation input of the service key 2h is regarded as an error and the process returns to ST2 in FIG. .

In ST2 of FIG. 9, no customer code input is detected, in ST3 no product code input is detected, in ST4 no operation input of the service key 2h is detected, and in ST5 a closing key is detected. When the operation input of 2 g is detected, the first flag area 90 in the work memory 80 is checked as ST6. If it is confirmed that the registration flag F1 has been reset, the customer data of the customer is stored in the customer file 3
Since it is an erroneous operation in which the end of the stored article registration has been declared before being registered in 0, the process returns to ST2.

When it is confirmed in ST6 that the registering flag F1 is set, it is declared that the registered customer has registered the customer data in the customer file 30.
The deposit registration end process specifically shown in FIG. 13 is executed.

That is, when entering the deposit registration ending process, the CPU 8 first checks the second flag area 91. Only when the service presence flag F2 is set, since the data relating to the handling service after the delivery date is registered in the customer's custody registration, the customer code in the customer code area 81 in the work memory 80 is registered. The customer file 30 is searched using the search code and the subcode in the subcode area 85 as search keys. Code area 87, service start days area 88 and service charge area 89
Rewrite to each data in.

Next, the printer 6 is driven to output the finish date data in the finish date area 84 in the work memory 80, the customer code in the customer code area 81, and the subcode in the subcode area 85 on the receipt paper and journal paper. And are printed. The cashier display 3 and the customer display 4 have the total area 72 in the transaction memory 70.
When the printer 6 is driven to print the total amount and the total number of points on the receipt paper and the journal paper, the receipt paper is cut and stored through the receipt issuing port 7. Issue a product receipt.

Next, the stored product file number in the stored product file number area 83 in the work memory 80 is set to “+”.
1) Update to prepare for the next customer. In this embodiment, the stored article file number is set to 4 digits, and “0999” follows “9999”.
000 ".

After that, the transaction memory 70 is cleared.
Further, the customer code area 81 in the work memory 80,
The finish date area 84, subcode area 85, service code area 87, service start days area 88, and service charge area 89 are cleared, respectively. The registration flag F1 of the first flag area 90 and the service presence flag F2 of the second flag area 91 are both set to "0".
, The deposit registration work of this time ends.

The CPU 8 is provided with a mode switch 2
In the state where the “registration” mode is selected by M, when the mode of the commodity delivery registration business is selected by the operation input of the delivery key 2c, the program is controlled to execute the processing shown in the flowchart of FIG. I have.

That is, first, the process waits for a customer code to be input as ST11. Then, when a customer code is input by operating the numeric key 2d and the customer key 2f, the customer code is stored in the customer code area 81 in the work memory 80.

Next, as ST12, the customer code area 8
1 as a search key, the customer file 30
Are searched in order from the first record. Then, when the same customer code as the search key is detected, as ST13, the data of finished date data, stored file number, service code, number of service start days and service fee corresponding to the customer code are read.

Next, in ST14, the current date data measured by the clock unit 12 is compared with the finish date data corresponding to the customer code, and whether or not the finish date has passed with respect to the current date is determined. Judge.

Here, if it is confirmed that the finish date data is larger than the current date data and has not passed the finish date, which is the delivery date for the deposited product, the process returns to ST12 and returns to the customer file 30. Move on to search for the next record.

On the other hand, when it is confirmed that the finish date data is equal to or less than the current date and the finish date has passed, the stored product file number corresponding to the customer code is determined from the stored product file 40 as ST15. Is read out to edit the print format of the stored goods list, and the printer 6 is driven to print the stored goods list on receipt paper and journal paper.

Next, in ST16, the service start date is calculated by adding the number of service start days corresponding to the customer code to the finish date data. After a while, ST17
Then, the service start date is compared with the current date data measured by the clock unit 12 to determine whether the service start date has passed with respect to the current date.

Here, if it is confirmed that the service start date is larger than the current date and the service start date has not passed, the service fee received at the time of depositing the goods is refunded. Is subtracted from the sales amount area of the service code corresponding to the customer code in the service table 60. In ST19, the cashier's display 3 and the customer's display 4 display data indicating the refund of the service charge (for example, if the service charge is 20 yen, "service charge refund: -20 yen"). The printer 6 is driven to print data indicating the refund of the service fee on receipt paper and journal paper.

On the other hand, if it is confirmed that the service start date is equal to or less than the current date and the service start date has passed, the above processing is not performed because there is no need to return the service fee.

Thereafter, as ST20, the stored product file 4
All data having the same file number as the search key on 0 is deleted, and the remaining data in the custody file 40 is sorted.
In step ST21, the data of the customer code same as the input customer code on the customer file 30 is deleted, and the remaining data of the customer file 30 is sorted. After a while, ST
Returning to step 12, the process proceeds to search for the next record in the customer file 30.

When the search of all the records in the customer file 30 is completed, the receipt paper is cut off, a deposit list is issued from the receipt issuing port 7, and the present delivery registration operation is completed.

Here, in the commodity delivery / registration work of the CPU 8, the cancellation target data extracting means is ST11 to ST15.
And the data deleting means is configured by the process of ST21. Further, the service fee refund means is constituted by the processing of ST16 to ST19.

The CPU 8 is provided with a mode switch 2
When the service inspection operation is selected by operating the service key 2h while the "inspection" operation mode is selected by M, the program is controlled to execute the processing shown in the flowchart of FIG.

That is, as ST31, the customer file 3
0 is sequentially searched from the first record, and if a record in which the number of service start days is larger than “0” is detected, ST32
The service start date is calculated by adding the number of service start days to the finish date data of the record.

Next, in ST33, the service start date is compared with the current date data clocked by the clock unit 12 to determine whether the service start date has passed with respect to the current date. When it is confirmed that the service start date is equal to or less than the current date and the service start date has passed, the printer 6 is driven in step ST34 because a handling service is required for the customer of the record. Then, the handling name corresponding to the customer code and service code of the record is printed on the receipt paper.

If it is confirmed in ST33 that the service start date is larger than the current date and the service start date has not passed, the above processing is not performed. Thereafter, the process returns to ST31, and proceeds to search for the next record in the customer file 30.

When the search of all the records in the customer file 30 is completed, the receipt sheet is cut and the service inspection list 100 as shown in FIG. End inspection work.

Here, in the service inspection work of the CPU 8, the service object data extracting means are ST31 to ST3.
Inspection list creation means is constituted by ST3.
34 and ST35.

In the laundry using the electronic cash register according to the present embodiment, the "registration" operation mode is usually selected, and the customer deposits goods (laundry such as clothes). When you come to the store for
The clerk operates the deposit key 2b to select a commodity deposit registration operation.

At this time, the transaction memory 70 in the RAM 11 of the electronic cash register has been cleared. The customer code area 8 in the work memory 80
1, the product code area 82, the finished date area 84, the subcode area 85, the service code area 87, the service start days area 88, and the service charge area 89 are also cleared, and the registration flag F1 in the first flag area 90 and Each of the service presence / absence flags F2 in the second flag area 91 has been reset to “0”. further,
Stored item file number area 83 and tag number area 86
Stores the latest (unused) custody file number and tag number.

Next, the store clerk inputs the finishing date (transferable date) of the product to be deposited by the customer with the numeric key 2 d and the date key 2.
Enter e. When the customer deposits a plurality of products at the same time, the user inputs the final finishing date. Then, the finishing date data input to the finishing date area 84 in the work memory 80 is stored.

Next, the clerk inputs the customer code unique to the customer with the numeric key 2d and the customer key 2f. As the customer code, a member number, a customer's telephone number, or the like that the store appropriately assigns to the customer is used. Then, customer file 3
Corresponding to the customer code entered in 0, the corresponding subcode, stored file number and finish date data are registered. At this time, the registration flag F1 is set.

Next, the clerk inputs the product codes of the products to be deposited by the customer one by one using the product key 2a. Then, the sales amount (unit price) and the number of sales points (1) of each product are accumulated in the product table 50 for each product code, and the product code, the sales amount, and the sales points are stored in the product code area 71 of the transaction memory 70. You. When a plurality of products having the same product code are deposited, the sales amount and the sales points are added. Further, a total area 72 of the transaction memory 70 stores a total price and a total score of all registered commodities. Further, the product codes of all the products registered this time and the tag numbers respectively assigned to the products are registered in the stored product file 40 in correspondence with the stored product file number of the customer data.

When the registration of all products to be deposited by the customer is completed, the clerk asks the customer for consent for handling services after the finishing date. When the customer agrees to the service such as telephone communication or delivery of goods, the corresponding service code is input by operating the numeric key 2d and the service code key 2i. After the finishing date, the customer decides on what day to start the service, and the number of elapsed days is used as the number of service start days, and the number key 2d and the date key 2e.
And input.

Then, the handling name and the service amount corresponding to the input service code are read out from the service table 60, displayed and printed out. The service start days are also printed. Further, the service charge is added to the total area 72 of the transaction memory 70, and sales processing is performed for each service code.

Thereafter, the clerk operates and inputs the closing key 2g. Then, in addition to the detailed information (product code, name, sales amount, sales points, and tag number) of the product registered this time, the finish date, customer code, subcode, the contents and charges of the service handled after the finish date, total information, and the like are displayed. Since a printed receipt is issued, if a payment corresponding to the total amount is received from the customer by cash, card, or the like, the deposit receipt is delivered as a receipt in exchange for the payment.

On the other hand, when the customer presents the receipt slip and arrives to receive a product whose finishing date has passed, the clerk operates the delivery key 2c to select a product delivery business. The clerk then enters a customer code unique to that customer. Then, from the customer file 3, customer data whose finish date has already passed among the customer data corresponding to the input customer code is extracted, and further, the product data corresponding to the customer product file number of the customer data is stored in the customer product file 40. All of them are extracted, and the list of stored items is printed out. Therefore, the clerk searches for the product from the storage location based on the tag number or the like printed on the custody list, and delivers the product to the customer.

At this time, if the customer has agreed to the service after the finishing date when the customer deposits the product, the service starting date is obtained from the finishing date data and the service starting date data in the customer data. If the service start date has not passed, a refund of the service fee received at the time of depositing the product is indicated by a display or the like, and the customer is paid. On the other hand, if the service start date has already passed, since the handling service agreed by the customer is being performed, no refund of the service fee will be issued,
No refund.

The customer data extracted from the customer file 30 and the product data extracted from the custody file 40 are deleted from the corresponding files. Therefore, the customer file 30 contains data (customer code, customer code, etc.) on the customer before the scheduled finish date of the deposited product and the customer who does not come to receive the deposited product even after the scheduled finish date.
The subcode, finishing date data, stored product file number, service code, number of service start days, service charge) are stored and stored in the stored product file 40. Data (product file number, product code, tag number) concerning the product that has not been passed is stored and stored.

By the way, the person in charge of the store selects the “inspection” operation mode, for example, before opening the store on one day, and sets the service key 2
The service check operation is executed by inputting h.

Thus, in the customer data stored and stored in the customer file 30, data relating to the service to be handled after the finishing date is registered, and the customer data whose service start date has already passed has been registered. Is extracted. Then, based on the extracted customer data, a service inspection list 100 on which the corresponding customer code and service name (service type) indicating the service content are printed as shown in FIG. 16 is automatically printed and issued. .

[0094] Then, the shop performs the corresponding handling service. That is, a customer who wishes to contact the telephone is notified by telephone that the cleaning of the deposited product has already been completed, and a customer who wishes to deliver the product by using a courier service. Deliver.

As described above, according to this embodiment, it is possible to register data relating to a fee-based handling service after the finishing date by a simple key operation under the consent of the customer at the time of depositing the product. Further, by simply instructing the execution of the service inspection work, a service inspection list of the customer who needs to perform the service at the present time is automatically created based on the registered contents.

[0096] Therefore, the store can perform the services such as telephone contact and delivery of goods based on the service check list efficiently and efficiently, and can save labor in managing undelivered goods. In addition, since the service to be provided is limited to customers who have agreed to the service at the time of depositing the goods, the serviceability of the store is correctly communicated to the customer, which leads to an increase in customer acquisition.

If a customer who has agreed to the service at the time of depositing a product comes to receive the product before the service is performed, the service fee received at the time of depositing the product is refunded, and the customer loses money. You can easily agree with the handling service. In addition, when a refund of the service charge is required, the refund amount and the like are automatically instructed to the clerk by display or the like, so the clerk is conscious of whether the customer who has received the product is a customer who has agreed to the service. No need, no burden.

The present invention is not limited to the above embodiment. For example, in the above-described embodiment, the customer code and service type (handling name) of the corresponding customer are collectively printed out in the service inspection list 100, but a list may be created for each service type. By doing this,
The work of determining the service type can be omitted, and the burden on the store can be further reduced. Further, by making it possible to register a telephone number, an address, and the like as customer data, for example, a home delivery slip may be automatically printed and created for a customer who is to be provided with a product home delivery service, and may be used instead of a list creation. . By doing so, the task of creating a home delivery slip can be omitted, so that the burden on the store is further reduced.

In the above-described embodiment, the case where the service is provided for a fee is shown. However, the present embodiment can be applied to the case where the service is provided free of charge by setting the service fee to "0".

Further, the finishing date data is not automatically input by the operator using a numeric key, but is automatically obtained from information on a period required for finishing, which is set in advance for each product, and information on the current date timed by the clock unit 12. Alternatively, it may be calculated and determined. Similarly, the service start date data may be automatically calculated and determined from the information on the elapsed period from the finish date set according to the service type and the finish date data.

In addition, it goes without saying that various modifications can be made without departing from the spirit of the present invention.

[0102]

As described in detail above, according to the electronic cash register having a deposited product management function of the present invention,
Among the customers who have not received the deposited products after the scheduled finish date, customers who have agreed to the service of handling undelivered products at the time of depositing the products and the contents of services for those customers can be known by simple operations. In addition, labor saving of undelivered product management work can be achieved without impairing serviceability.

When the above service is provided for a fee and the customer arrives for the goods deposited before the service starts, the service charge received at the time of the deposit is surely paid without the clerk being conscious. It can be refunded and will not hurt the customer.

[Brief description of the drawings]

FIG. 1 is a perspective view showing an external configuration of an embodiment of the present invention.

FIG. 2 is a block diagram showing a configuration of a main part control circuit of the embodiment.

FIG. 3 is a configuration diagram of a customer file formed in a RAM of the embodiment.

FIG. 4 is a configuration diagram of a custody file formed in a RAM of the embodiment.

FIG. 5 is a configuration diagram of a product table formed in a RAM of the embodiment.

FIG. 6 is a configuration diagram of a service table formed in a RAM of the embodiment.

FIG. 7 is a configuration diagram of a transaction memory formed in the RAM of the embodiment.

FIG. 8 is a configuration diagram of a work memory formed in a RAM of the embodiment.

FIG. 9 is a flowchart showing processing of a commodity depositing business executed by the CPU of the embodiment.

FIG. 10 is a flowchart specifically showing a customer code input process in FIG. 9;

FIG. 11 is a flowchart specifically showing a deposited product registration process in FIG. 9;

FIG. 12 is a flowchart specifically showing a service registration process in FIG. 9;

FIG. 13 is a flowchart specifically showing a deposit registration end process in FIG. 9;

FIG. 14 is a flowchart showing processing of a commodity delivery business executed by the CPU of the embodiment.

FIG. 15 is a flowchart showing a service check operation process executed by the CPU of the embodiment.

FIG. 16 is an exemplary plan view showing an example of a service check list issued in the service check operation of the embodiment.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Cash register main body 2 ... Keyboard 2b ... Deposit key 2c ... Transfer key 2h ... Service key 2M ... Mode switch 3 ... Cashier display 4 ... Customer display 6 ... Printer 8 ... CPU 30 ... Customer file 40 ... Deposit Product file 50 ... Product table 60 ... Service table 70 ... Transaction memory 80 ... Work memory 100 ... Service check list

──────────────────────────────────────────────────続 き Continued on the front page (58) Field surveyed (Int.Cl. ⁷ , DB name) G07G 1/00-5/00 G06F 17/60

Claims (2)

(57) [Claims] 1. A merchandise deposit registration business mode for registering information on merchandise deposit and a mode for merchandise delivery registration business registering information on merchandise delivery, comprising mode switching means, When the mode is selected, when the customer code unique to the customer and the product code for classifying the products to be deposited by the customer are input by the input means, the entered customer code and product code are applied to the deposit information storage unit. In addition to storing and managing the delivery date data of the product, sales processing is performed on the finished fee of the deposited product, and at the time of selecting the mode of the product delivery registration business, when the customer code is input by the input means, the deposit information is stored. In the data of the corresponding customer code stored and managed in the storage unit, the delivery date can be determined with respect to the current date timed by the timekeeping means. In the electronic cash register configured to delete the data that has passed, when the mode of the merchandise deposit registration business is selected, the input service means the service data and the service start date after the date on which delivery is possible along with the customer code and the merchandise code. When the data is input, a service data storage unit that stores and manages the input customer code, handling service data, and service start date data together with delivery date data of goods deposited by the customer, and designates a service inspection operation. Means,
In response to the service inspection work being designated by the designation means, the data stored and managed in the service data storage section is searched, and the service start date elapses with respect to the current date clocked by the clock means. Service target data extraction means for extracting all the data which has been extracted, inspection list creation means for creating a service inspection list from all the data extracted by the extraction means, and the input means when the mode of the commodity delivery / registration business is selected. In response to the input of the customer code, the data stored and managed in the service data storage unit is searched, and the delivery date corresponding to the current date that matches the customer code and is timed by the timekeeping means Data extraction means for extracting all the data whose elapsed time has passed, and the data extracted by the extraction means Electronic cash register having a deposit Re merchandise management functions, characterized by comprising a data deleting means for deleting from Sudeta storage unit. 2. A product deposit registration business mode for registering information on product deposit and a product delivery registration business mode for registering information on product delivery, and a mode switching means for switching the mode of the product deposit registration business. When the mode is selected, when the customer code unique to the customer and the product code for classifying the products to be deposited by the customer are input by the input means, the entered customer code and product code are applied to the deposit information storage unit. In addition to storing and managing the delivery date data of the product, sales processing is performed on the finished fee of the deposited product, and at the time of selecting the mode of the product delivery registration business, when the customer code is input by the input means, the deposit information is stored. In the data of the corresponding customer code stored and managed in the storage unit, the delivery date can be determined with respect to the current date timed by the timekeeping means. In the electronic cash register configured to delete the data that has passed, when the mode of the merchandise deposit registration business is selected, the input service means the service data and the service start date after the date on which delivery is possible along with the customer code and the merchandise code. When the data is input, a service charge sales means for processing the input service-related charges, a service charge sales-processed by the sales means, the input customer code, the handling service data and the service start date data And a service data storage unit for storing and managing the delivery date data of the goods deposited by the customer, a means for designating a service inspection work, and the service data in response to the service inspection work being designated by the designation means. Search the data stored and managed in the storage unit, Service target data extraction means for extracting all data whose service start date has passed with respect to the current date kept by the clock means, and inspection for creating a service inspection list from all data extracted by this extraction means A list creating means for searching data stored and managed in the service data storage unit in response to the input of the customer code by the input means when selecting the mode of the commodity delivery registration business; A data extraction unit for extracting all data whose delivery date has passed with respect to the current date counted by the timing unit, and the data extracted by the extraction unit from the service data storage unit. Data deletion means to be deleted, and of the data extracted by the cancellation target data extraction means, By the service start date for the current date and the Re deposit, characterized by comprising a service fee refund means for refund process the service fee based on the data of the unexpired electronic cash register having a product management function.