JPH0816925A - Electronic cash register with deposited merchandise management function - Google Patents

Abstract

PURPOSE:To recognize the customer who agreed to the undelivered merchandise handling service when he deposited his purchased merchandise and also to recognize the contents of the agreed service in a simple operation among those customers who did not receive yet their deposited merchandises even though the scheduled ready date of each merchandise has passed. CONSTITUTION:A service data storage part stores and manages the registered customer codes, handling service data and service starting date data together with the data on the delivery ready dates. When a service checkup job is designated, the data stored and managed in the service data storage part are retrieved. Then all data whose service starting dates already passed on the present date are taken out, and a service checkup list is produced based on these data. The service data on the customers who already received their deposited merchandises are deleted out of the service data storage part.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an electronic cash register having a deposited product management function which is used in a store in which a customer temporarily deposits products such as a laundry.

[0002]

2. Description of the Related Art As a conventional electronic cash register for a laundry, a customer has a product (laundry such as clothes).
It is possible to select a product deposit mode to be used when the customer comes to deposit and a product delivery mode to be used when the customer comes to receive the deposited product.

In the commodity deposit mode, a customer code for identifying the customer is input from a keyboard or the like, and the commodity code for classifying the commodity deposited by the customer and the delivery possible date of the commodity, so-called cleaning finish. When the planned date is entered, the input information (customer code, product code, planned finish date) is registered in the customer file formed in the internal memory, and products such as prices preset for the product code are registered. Read the data and display it on the display. After that, when the closing key is operated and the end of registration is declared, the printer is driven to issue and print out a receipt for deposit with detailed information of all the deposited products, total price information, estimated finish date, etc. Was configured as.

On the other hand, in the product delivery mode, when the customer code of the customer who receives the product is input, the customer file is searched and the data of the same customer code and the scheduled finish date have passed. Check for the presence. Then, when there is the corresponding data, the data is deleted from the customer file.

With such a structure, the customer file stores data of customers who have not yet passed the scheduled finish date and data of customers who have not received the scheduled finish date. , It was possible to print out the accumulated data of this customer file.

[0006] By the way, when the number of customers who do not receive the goods after the scheduled finish date has increased in a laundry shop or the like, a wide space is secured for storing the goods deposited by these customers, so-called undelivered goods. This is a problem from a management perspective.

[0007] Therefore, conventionally, the data of the customer file is regularly printed out to create a list of customers who do not come to receive even though the scheduled finish date has passed, and it is not handed over by telephone etc. I was informed that there was an item.

[0008]

However, since the customer file also contains data of customers who have not passed the scheduled finish date, a list of customers who have not passed the scheduled finish date but have not yet arrived. The work to create was very cumbersome. In addition, since the telephone communication to customers who have undelivered goods is done unilaterally due to the convenience of the store, some customers feel uncomfortable, and the service of the store is not properly transmitted to the customers.

Therefore, the present invention provides a description of a customer who does not receive the deposited product even after the scheduled completion date, who has agreed to the undelivered item handling service at the time of depositing the product, and the content of the service to the customer. It is an object of the present invention to provide an electronic cash register having a deposit merchandise management function that can be known by a simple operation and that can save labor of undelivered goods management work without impairing serviceability.

[0010]

The invention according to claim 1 of the present application switches between a product deposit registration business mode for registering product deposit information and a product delivery registration business mode for registering product delivery information. A mode switching means is provided, and at the time of selecting the mode of the product deposit registration work, when the customer code unique to the customer and the product code for classifying the product deposited by the customer are input by the input means, the deposit information is stored in the deposit information storage section. The customer code and product code entered by the customer are stored and managed together with the delivery date data of the product, and the finished charge of the deposited product is processed for sale. When the code is entered, the current time measured by the time measuring means in the data of the corresponding customer code stored and managed in the deposit information storage unit. In the electronic cash register that deletes the data for which the delivery date has passed, the handling after the delivery date together with the customer code and the product code by the input means when selecting the mode of the product deposit registration business When the service data and the service start date data are input, a service data storage unit that stores and manages the input customer code, handling service data, and service start date data together with the deliverable date data of the product deposited by the customer. , The service inspection work specifying means and the data stored and managed in the service data storage unit in response to the designation of the service inspection work by the specifying means are searched, and the current date measured by the time measuring means is searched. On the other hand, the service target data extraction that extracts all the data whose service start date has passed Means, an inspection list creating means for creating a service inspection list from all the data extracted by the extracting means, and a service data storage in response to the customer code being input by the input means when the mode of the product delivery registration work is selected. And a cancellation target data extraction unit that retrieves the data stored and managed by the department and extracts all the data for which the customer code matches and the deliverable date has passed for the current date measured by the timing unit. , And data deleting means for deleting the data extracted by the extracting means from the service data storage section.

Further, in addition to the invention corresponding to claim 1, the invention corresponding to claim 2 of the present application handles the customer code and the product code together with the delivery date after the date when the commodity can be registered by the input means when the mode of the commodity deposit registration business is selected. When the service data and the service start date data are entered, a service fee sales means for selling the fee related to the entered handling service is provided, and the service data storage unit stores this service fee into the customer code, handling service data, and service start. Memory management with date data, delivery date data,
In addition, the service charge refunding means for refunding the service charge based on the data whose service start date has not elapsed with respect to the current date measured by the timing means out of the data extracted by the cancellation target data extraction means is provided. It is a thing.

[0012]

In the invention according to claim 1 of the present application, when the customer comes to deposit the merchandise, the mode of the merchandise deposit registration work is selected. Then, the customer code unique to the customer and the commodity code for classifying the commodity deposited by the customer are inputted by the input means. At this time, if the customer agrees to the undelivered handling service, the handling service data and service start date data are also input. Then,
The entered customer code and product code are stored and managed in the deposit information storage unit together with the deliverable date data of the product. The service data storage unit stores and manages the input handling service data and service start date data together with the customer code of the customer and the deliverable date data of the deposited product.

On the other hand, when the customer comes to receive the merchandise deposited, the mode of the merchandise delivery registration work is selected. Then, the customer code unique to the customer is input by the input means. Then, of the data of the corresponding customer code stored and managed in the deposit information storage unit, the data for which the deliverable date has passed since the current date measured by the time measuring means is deleted. Further, from the data stored and managed in the service data storage unit, all the data whose customer codes match and the deliverable date of which has passed the current date measured by the time measuring means are extracted. Then, the extracted data is deleted from the service data storage unit.

On the other hand, when the service inspection work is designated, the service start date has passed after the current date measured by the time measuring means among the data stored and managed in the service data storage unit. All the existing data are extracted. Then, a service inspection list is created from all the extracted data.

Further, in the invention corresponding to claim 2 of the present application, when the customer agrees to the service for handling the undelivered product at the time of depositing the merchandise, in response to the input of the handling service data and the service start date data. , The input fee for the handling service is processed for sales.

When a customer who agrees to the above-mentioned service comes to receive the merchandise after the lapse of the deliverable date, the customer code coincides with the customer from the service data storage section according to the customer's unique customer code input, and the time counting means measures the time. Data for which the passable date has passed is extracted from the current date, and the service fee is refunded based on the data for which the service start date has not passed.

[0017]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment in which an electronic cash register having a deposit merchandise management function of the present invention is used in a cleaning shop will be described below with reference to the drawings.

FIG. 1 is a perspective view showing the outer appearance of the electronic cash register in the embodiment, in which a keyboard 2 and a cashier display 3 are provided on the front of the cash register main body 1, and a customer display 4 is provided on the back. Is provided. Further, a drawer 5 for accommodating cash or the like is formed below the cash register body 1. Further, a printer 6 for printing data on roll-shaped receipt paper and journal paper is mounted inside the cash register body 1. The receipt paper printed by the printer 6 is discharged from the receipt issuing port 7 formed on the front side of the main body 1, and the journal paper is wound inside.

On the keyboard 2, various products such as clothes that can be deposited as laundry (blouse, jacket,
In addition to a plurality of product keys 2a in which product codes for classifying slacks etc. are preset, a deposit key 2b for specifying the product deposit registration business mode for registering information about product deposit, and information for product delivery Delivery key 2 to specify the mode of the delivery service
c, Numeric key 2 for entering numerical data of 0 to 9
d, a date key 2e that indicates that the number data is date data such as a scheduled finish date of cleaning, a customer key 2f that indicates that the number data is a customer code unique to the customer, and 1 customer registration completion Various types such as a closing key 2g for declaring, a service key 2h for declaring the input of handling service data after the passable date, a service code key 2i for indicating that the numerical data is a service code for specifying various handling services, etc. A key is provided.

Further, on the keyboard 2, "registration",
A mode switch 2M for selecting various business modes such as "inspection", "payment", and "setting" is provided. By the way, the "registration" work is a mode of a work in which the product depositing work or the product delivering work is executed by various key inputs of the keyboard 2 and the processing data is registered in the storage unit, and the "check" work is the "registration" work. The mode of the business that prints or displays the processing data registered in the storage unit as an inspection list, and the "settlement" job is the same as the above-mentioned "inspection" job, the processing data registered in the storage unit is printed as a settlement list or After the display output, the operation mode in which the output data is cleared from the storage unit, the "setting" operation is the operation mode in which the data necessary for executing various operations is set in the storage unit in advance.

Here, in the "registration" business mode, the mode switching means for switching between the mode of the commodity deposit registration business for registering the information on the commodity deposit and the mode of the commodity delivery registration for registering the information on the commodity delivery. The input means for inputting the customer code, product code, handling service data, service start date data, etc. is composed of the insert key 2b and the delivery key 2c, and the product key 2a, the numeral key 2d, the date key 2e, the customer key 2f, the service It is composed of a code key 2i and the like. In the "inspection" work mode, the service inspection work designating means is constituted by the service key 2h.

FIG. 2 is a block diagram showing a control circuit configuration of a main part of the electronic cash register. The electronic cash register has a CPU (central processing unit) 8 as a main body of a control unit. In addition, a ROM (Read Only Memory) 10 in which fixed data such as program data is stored in advance via the bus line 9 and various memory areas for storing variable data such as setting data and processing data are provided. A main storage unit of a RAM (Random Access Memory) 11 which is formed and whose power source is backed up by a battery 11a, a clock unit 12 as a timekeeping means for timing the current date and time, the keyboard 2, a mode switch 2M, Sends and receives data signals to and from various input / output devices such as the display units 3, 4, drawer 5, and printer 6. I / O port 13,14,15,1
6 and are connected.

The electronic cash register forms various memory areas shown in FIGS. 3 to 8 in the RAM 11 in particular.

FIG. 3 shows a customer file 30 which stores and holds data concerning customers who have deposited products until the delivery of the products is completed. The customer file 30 corresponds to the customer code unique to the customer and is the customer file of the same customer. Other than the sub-code for distinguishing the records, the finish date data corresponding to the deliverable date of the deposited product, the consignment file number indicating the address of the consignment file 40 described later in which the data of the deposited product is stored. Various data such as a service code indicating the type of service handled after the deliverable date, the number of service start days corresponding to the number of days elapsed from the deliverable date for starting the above service, and the charge for the above service are stored.

FIG. 4 shows a consignment file 40 that stores and holds data relating to the merchandise deposited by the customer until the delivery of the corresponding merchandise is completed. Corresponding to the consignment file number assigned to each customer. The product codes of all the products deposited by the customer at one time and the tag numbers attached to the respective products are stored.

The deposit information storage section is composed of a customer file 30 and a deposit item file 40. Further, the service data storage unit is composed of the customer file 30.

FIG. 5 shows a product table 50 in which the name of the product and the cleaning price per point, so-called unit price, are set in advance corresponding to the product code of each product. There is also a cumulative area for accumulating sales amount and sales points by product code.

FIG. 6 shows a service table 60 in which the name of the service and the service charge are set in advance corresponding to the service code assigned to the type of service handled after the delivery date. There is also a cumulative area for accumulating the amount of sales and the number of sales for each service by service code.

By the way, in this embodiment, telephone service and delivery of goods are assumed as the handling service after the deliverable date, and the service charges are different for the case of the suburbs and the case of the distant places.

FIG. 7 shows an area 71 for temporarily storing the product code, points and amount of a product deposited by one customer, and part 1
The transaction memory 70 is provided with an area 72 for temporarily storing the total amount and total points of the products deposited by the customer.

FIG. 8 shows a work memory 80 for temporarily storing various processing data generated in product deposit registration work, product delivery registration work, etc., including a customer code area 81, a product code area 82, and a deposit product file number area. 83,
Finishing date area 84, sub code area 85, tag number counter area 86, service code area 87, service start day area 88, service charge area 89, first flag area 90 of registration flag F1, second of service presence flag F2 A flag area and the like are formed.

When the commodity deposit registration business mode is selected by operating the deposit key 2b while the "registration" business mode is selected by the mode switch 2M, the CPU 8 of FIG. It is program-controlled to execute the processing shown in the flow chart.

That is, first, in ST (step) 1, the process waits for the finish date data to be input. Then, the operation input of the numeric key 2d and the date key 2e (for example, 199
If it is June 5, 4th, then [9] [4] [0] [6] [0]
[5] [Date] or "[Date] [9] [4] [0]
[6] [0] [5] are input in this order), it is detected that the finish date data has been input, the finish date data is input to the finish date area 84 in the work memory 80.
To be stored.

Next, as ST2, the customer code is input by the numerical key 2b and the customer key 2f, as ST3, the product code of the deposited product is input by the product key 2a, or as ST4 by the service key 2h. The process waits until the input processing of the handling service data after the deliverable date is declared or the end of the deposit registration is declared by the closing key 2g in ST5.

Here, the operation input of the numeric key 2d and the customer key 2f (for example, in the case of the customer code "01234567", [0] [1] [2] [3] [4] [5] [6] [ 7]
[Customer] or [Customer] [0] [1] [2] [3]
If the customer code is input by [4], [5], [6], and [7] in that order, the customer code input process specifically shown in FIG. 10 starts.

That is, when the CPU 8 starts the customer code input process, it first checks the first flag area 90 in the work memory 80. When it is confirmed that the registering flag F1 is not set in the flag area 90, the flag F1 is set to "1" and the inputted customer code is stored in the customer code area 81 in the work memory 80.

Next, using the customer code as a search key,
The customer file 30 is searched in order from the first record. When the same customer code as the search key is detected, the subcode corresponding to the customer code is read. Then, the data in the subcode area 85 in the work memory 80 is compared with the subcode corresponding to the customer code, and the larger one is stored in the subcode area 85. Then, the process proceeds to search for the next record in the customer file 30.

When the search for all the records in the customer file 30 is completed in this way, the data in the subcode area 85 is updated by "+1". After that, customer file 3
0, the customer code in the customer code area 81 in the work area 80, the subcode in the subcode area 85, the finish date data in the finish date area 84, and the consignment file number in the consignment file number area 83. If customer data composed of and is additionally registered, ST2 of FIG.
Return to

When the registering flag F1 is already set for the customer code input, the customer code input operation is regarded as an error and the process returns to ST2 in FIG.

When the customer code input is not detected in ST2 of FIG. 9 and the product code input is detected by the operation input of the product key 2a in ST3, the deposit product registration specifically shown in FIG. 11 is performed. Execute the process.

That is, when the deposit product registration process is started, the CPU 8 first stores the entered product code in the product code area 82 in the work memory 80. Next, the product table 50 is searched with the input product code, and each data of the name and unit price corresponding to the same product code is read. Then, the unit price is added to the sales amount area corresponding to the input product code of the product table 50 as the sales amount of the product registered this time, and “1” is added to the sales number area as the sales score of the currently registered product.

Next, the product data area 71 of the transaction memory 70 is searched to check for the input product code. If it does not exist, the product data area 7
The product code, the amount of sales, and the number of sales of the currently registered product are stored in the vacant area 1, and the amount of sales and the number of sales of the currently registered product are added to the total area 72.

On the other hand, when the input product code exists, the sales amount and the sales amount of the product registered this time are added to the sales amount area, the sales amount area, and the total area 72 corresponding to the input product code, respectively. .

Next, the consignment file number in the consignment file number area 83 in the work memory 80, the product code in the product code area 82, and the tag number in the tag number counter area 87 are added to the consignment file 40. to register.

Further, the cashier display 3 displays the name of the product registered this time, the sales amount and the tag number in the tag number counter area 87, and the customer display 4 displays the name of the product registered this time and the sales amount. . Further, the printer 6 is driven to print the product code, the name, the sales amount, the number of sales, and the tag number in the tag number counter area 87 on the receipt paper and the journal paper.

Then, the tag number in the tag number counter area 87 is updated by "+1". In this embodiment, the tag number is set to 6 digits, and "9999" is followed by "00000."
It shall be updated to "0". After that, if the product code area 82 is cleared, the process returns to ST2 in FIG.

As a result of searching the product table 50,
When the input product code is not set, the product code input operation is regarded as an error and the process returns to ST2 in FIG.

In ST2 of FIG. 9, the customer code input is not detected, and the product code input is not detected in ST3.
When the operation input of the service key 2h is detected at T4, the service registration process concretely shown in FIG. 12 is executed.

That is, when the CPU 8 enters the service registration processing, it first checks the service presence flag F2 in the second flag area 91. Then, the service presence flag F2
If you confirm that is reset to “0”,
After setting to "1", it waits for the service code to be input. Here, the operation input of the numeric key 2d and the service code key 2i (for example, the service code "101").
If so, enter the service code by [1] [0] [1] [service code] or [service code] [1] [0] [1] in that order). It is stored in the service code area 87 in the work memory 80.

Next, the service table 60 is searched using the service code as a search key. Then, when the same service code as the search key is detected, each data of the handling name and the service charge corresponding to the service code is read and the service charge data is stored in the service charge area 89 in the work memory 80. If the same service code as the search key cannot be detected, the user is prompted to re-enter the service code.

Then, the service charge data in the service charge area 89 is added to the sales amount area corresponding to the input service code of the service table 60, and the data "1" is added to the sales frequency data. Also, the transaction memory 70
The service charge data in the service charge area 89 is added to the total amount area 72 of.

Further, the handling name data corresponding to the input service code is displayed on the cashier display 3 and the customer display 4, and the printer 6 is driven to print the handling name data on the receipt paper and the journal paper. .

Thereafter, the input of the starting day number data is awaited. Here, the service start day number data is input by operating the numeric key 2d and the date key 2e (for example, if the start day number is "5", enter [5] [date] or [date] [5] in that order). If input, the input service start day number data is stored in the service start day number area 88 in the work memory 80.

Further, the printer 6 is driven to print message data indicating the number of service start days on the receipt paper and the journal paper (for example, if the number of start days is "5", the service will be performed 5 days after the finishing date). After that, the process returns to ST2 in FIG.

The message indicating the service start date calculated by adding the service start date to the finish date data in the finish date area 84 in the work memory 80 is not printed. Data (for example, service will be provided from June 8, 1994) may be printed.

As a result of checking the flag area 91 in response to the operation input of the service key 2h, if the service presence flag F2 is already set, the operation input of the service key 2h is regarded as an error and the process returns to ST2 of FIG. .

The input of the customer code is not detected in ST2 of FIG. 9, the input of the product code is not detected in ST3, the operation input of the service key 2h is not detected in ST4, and the tightening key is pressed in ST5. When the operation input of 2 g is detected, the first flag area 90 in the work memory 80 is checked in ST6. When it is confirmed that the registration flag F1 is reset, the customer data of the customer is stored in the customer file 3
Since it is an erroneous operation in which the end of the consignment item registration was declared before being registered in 0, the process returns to ST2.

When it is confirmed in ST6 that the registering flag F1 is set, it means that the customer whose registered customer data is registered in the customer file 30 has completed the consigned goods registration.
The deposit registration end process specifically shown in FIG. 13 is executed.

That is, when the deposit registration end process is started, the CPU 8 first checks the second flag area 91. Then, only when the service presence / absence flag F2 is set, the data related to the handling service after the handable date is registered in the customer's consignment registration, so the customer code in the customer code area 81 in the work memory 80 is registered. And the subcode in the subcode area 85 are used as search keys to search the customer file 30, and the service code, the number of start days, and the service charge of the customer data having the same customer code and subcode are stored in the work memory 80 as a service. Code area 87, service start days area 88 and service charge area 89
Rewrite each data in.

Next, the printer 6 is driven to display receipt date and journal sheets on the finish date data in the finish date area 84 in the work memory 80, the customer code in the customer code area 81, and the subcode in the subcode area 85. And print. In addition, the cashier display 3 and the customer display 4 have a total area 72 in the transaction memory 70.
In addition to displaying the total amount of money and the total number of points, the printer 6 is driven to print the above total amount of money and the total number of points on the receipt paper and the journal paper, and then the receipt paper is cut and stored from the receipt issuing port 7. Issue a product receipt.

Next, the consignment file number in the consignment file number area 83 in the work memory 80 is set to "+".
Update 1 "to prepare for the next customer. In addition, in this embodiment, the consignment file number is set to 4 digits, and "9999" is followed by "0".
000 ".

Then, the transaction memory 70 is cleared.
In addition, the customer code area 81 in the work memory 80,
The finish date area 84, the sub code area 85, the service code area 87, the service start day area 88, and the service charge area 89 are cleared. In addition, the in-registration flag F1 in the first flag area 90 and the service presence / absence flag F2 in the second flag area 91 are each set to "0".
If it is reset to, the deposit registration work of this time is completed.

Further, the CPU 8 uses the mode switch 2
When the product delivery registration work mode is selected by operating the delivery key 2c while the "registration" mode is selected by M, the program is controlled to execute the process shown in the flowchart of FIG. There is.

That is, first, in ST11, the process waits for the customer code to be input. Then, when the customer code is input by operating the numeric key 2d and the customer key 2f, the customer code is stored in the customer code area 81 in the work memory 80.

Next, in ST12, the customer code area 8
Using the customer code in 1 as a search key, the customer file 30
Are sequentially searched from the first record. When the same customer code as the search key is detected, the data of the finish date, the deposit file number, the service code, the number of service starting days and the service charge corresponding to the customer code are read out at ST13.

Next, at ST14, the current date data measured by the clock unit 12 is compared with the finish date data corresponding to the customer code to determine whether or not the finish date has passed with respect to the current date. To judge.

Here, if it is confirmed that the finish date data is larger than the present date data and the finish date, which is the deliverable date for the deposited goods, has not passed, the process returns to ST12 and the customer file 30 Move on to the search for the next record.

On the other hand, when it is confirmed that the finish date data is equal to or less than the current date and the finish date has passed, the deposit item file number corresponding to the customer code from the deposit item file 40 is determined as ST15. All the data (commodity code and tag number) are edited to edit the print format of the consigned goods list, and the printer 6 is driven to print the consigned goods list on receipt paper and journal paper.

Next, at ST16, the service start date is calculated by adding the number of service start days corresponding to the customer code to the finish date data. After that, ST17
Then, the service start date is compared with the current date data measured by the clock unit 12 to determine whether or not the service start date has passed with respect to the current date.

Here, if it is confirmed that the service start date is larger than the current date and the service start date has not passed, the service charge received at the time of depositing the merchandise will be refunded. The service charge data corresponding to is subtracted from the sales amount area of the service code corresponding to the customer code in the service table 60. At ST19, the cashier display 3 and the customer display 4 are caused to display data indicating the refund of the service charge (for example, "service charge refund: -20 yen" if the service charge is 20 yen). The printer 6 is driven to print the data indicating the refund of the service charge on the receipt paper and the journal paper.

On the other hand, if the service start date is less than or equal to the current date and it is confirmed that the service start date has passed, it is not necessary to return the service charge, so the above process is not performed.

Thereafter, as ST20, the consignment file 4
All data having the same file number as the search key on 0 are deleted, and the remaining data in the consignment file 40 is sorted.
Further, in ST21, the data of the same customer code as the input customer code on the customer file 30 is deleted, and the remaining data of the customer file 30 is sorted. After that, ST
Returning to step 12, the process proceeds to search for the next record in the customer file 30.

When all records in the customer file 30 have been searched in this way, the receipt paper is cut, the receipt item list is issued from the receipt issuing port 7, and then the delivery registration work of this time is terminated.

Here, in the product delivery registration work of the CPU 8, the cancellation target data extraction means are ST11 to ST15.
The process of ST21 and the data erasing means are constructed of the process of ST21. Further, the service charge refunding means is constituted by the processing of ST16 to ST19.

Further, the CPU 8 uses the mode switch 2
When the service inspection job is selected by operating the service key 2h while the "inspection" job mode is selected by M, the program is controlled to execute the processing shown in the flowchart of FIG.

That is, as ST31, the customer file 3
0 is sequentially searched from the first record, and if a record having a service start day number larger than “0” is detected, ST32
Then, the service start date is calculated by adding the number of service start days to the finish date data of the record.

Next, at ST33, the service start date is compared with the current date data measured by the clock unit 12 to determine whether the service start date has passed with respect to the current date. If the service start date is less than or equal to the current date, and it is confirmed that the service start date has passed, the customer of the record needs the handling service, so the printer 6 is driven in ST34. The receipt paper is printed with the handling name corresponding to the customer code and service code of the record.

If it is confirmed in ST33 that the service start date is larger than the current date and the service start date has not passed, the above process is not performed. After that, the process returns to ST31 to search for the next record in the customer file 30.

When the search for all the records in the customer file 30 is completed in this way, the receipt paper is cut in ST35 and the service inspection list 100 as shown in FIG. Finish the inspection work.

Here, in the service inspection work of the CPU 8, the service target data extraction means are ST31 to ST3.
It is configured by the process of 3 and the inspection list creation means is ST
34 and ST35.

In the cleaning shop using the electronic cash register of this embodiment thus constructed, the "registration" operation mode is usually selected, and the customer deposits the product (laundry such as clothes). Come to the store for
The clerk operates the deposit key 2b to select the product deposit registration operation.

At this time, the transaction memory 70 in the RAM 11 of the electronic cash register is cleared. In addition, the customer code area 8 in the work memory 80
1, the product code area 82, the finish date area 84, the sub code area 85, the service code area 87, the service start day area 88, and the service charge area 89 are also cleared, and the registration flag F1 and the registration flag F1 in the first flag area 90 and All the service presence / absence flags F2 in the second flag area 91 are reset to "0". further,
Deposit file number area 83 and tag number area 86
The latest (unused) consignment file number and tag number are stored in the respective fields.

Next, the store clerk sets the finish date (deliverable date) of the product deposited by the customer to the numeric key 2d and the date key 2.
Enter with e. When the customer deposits a plurality of products at the same time, the final finish date is entered. Then, the finish date data input to the finish date area 84 in the work memory 80 is stored.

Next, the clerk inputs the customer code unique to the customer with the numerical key 2d and the customer key 2f. As the customer code, a member number appropriately assigned by the store to the customer, a customer's telephone number, or the like is used. Then, customer file 3
Corresponding subcode, consignment file number, and finish date data are registered corresponding to the customer code input to 0. At this time, the registering flag F1 is set.

Next, the clerk inputs the product code of the product deposited by the customer one by one with the product key 2a. Then, the sales amount (unit price) and the number of sales points (1) of each product are cumulatively processed in the product table 50 for each product code, and the product code, the sales amount and the sales score are stored in the product code area 71 of the transaction memory 70. It When a plurality of products with the same product code are deposited, the sales amount and the sales points are added. Further, the total amount 72 and the total points of all registered commodities are stored in the total area 72 of the transaction memory 70. Further, in the consigned goods file 40, the merchandise codes of all the commodities registered this time and the tag numbers attached to the respective commodities are registered in correspondence with the consigned merchandise file numbers of the customer data.

When the registration of all the products deposited by the customer is completed in this way, the clerk asks the customer for consent regarding the handling service after the finish date. When the customer agrees with a service such as telephone communication or delivery of goods, he / she operates the numeric key 2d and the service code key 2i to input the corresponding service code. Also, after the finishing date has passed, the customer is asked to decide from which day the service will start, and the number of elapsed days is used as the number of service start days, and the numeric key 2d and the date key 2e.
Operate and input.

Then, the handling name and the service amount corresponding to the input service code are read out from the service table 60 and displayed and printed out. In addition, the number of service start days is also printed. Further, the service charge is added to the total area 72 of the transaction memory 70, and sales are processed for each service code.

After that, the clerk operates the tightening key 2g. Then, in addition to the detailed information (product code, name, sales amount, sales point and tag number) of the registered product this time, finish date, customer code, sub code, content and fee of the handling service after the finish date, total information, etc. Since the printed deposit receipt is issued, if the customer receives the payment corresponding to the total amount in cash, a card or the like, the deposit receipt is given as a receipt slip in exchange.

On the other hand, when the customer presents the receipt slip and receives the merchandise whose finishing date has passed, the clerk operates the delivery key 2c to select the merchandise delivery business. The clerk then enters a customer code unique to that customer. Then, the customer data corresponding to the input customer code is extracted from the customer file 3 and the customer data whose finish date has already passed is further extracted from the customer file 40, and the product data corresponding to the customer file number of the customer data is extracted from the customer file 40. All of the items are extracted and the list of consigned items is printed out. Therefore, the store clerk searches for the product from the storage location based on the tag number or the like printed on the deposit list and delivers it to the customer.

At this time, if the customer has agreed to the handling service after the finish date at the time of depositing the merchandise, the service start date is obtained from the finish date data and the service start date data in the customer data. When the service start date has not passed, the customer is paid because the refund of the service charge received at the time of product deposit is instructed by the display or the like. On the other hand, if the service start date has already passed, since the handling service that the customer has agreed to is being carried out, no refund of the service fee is instructed,
Do not refund.

The customer data extracted from the customer file 30 and the merchandise data extracted from the consigned goods file 40 are deleted from the corresponding files. Therefore, the customer file 30 contains data (customer code, customer code before the scheduled finish date of the deposited product and a customer who does not receive the deposited product after the scheduled finish date has passed).
Sub-code, finish date data, consignment file number, service code, service start days, service charge) are accumulated and stored. In the consignment file 40, the deposited products before the scheduled finish date and the estimated finished date have passed The data (consigned file number, product code, tag number) related to products that have not been delivered is accumulated and saved.

By the way, the person in charge of the store, for example, selects the "inspection" business mode before opening the store for one day, and the service key
The service inspection work is executed by inputting h.

As a result, in the customer data accumulated and stored in the customer file 30, data regarding the handling service after the finish date is registered and the service start date has already passed. Is extracted. Then, based on the extracted customer data, the service inspection list 100 in which the corresponding customer code and the handling name (service type) indicating the service content are printed as shown in FIG. 16 is automatically printed and issued. .

Therefore, the store side provides a corresponding handling service. In other words, customers who wish to contact by phone are notified by telephone that the deposited products have already been cleaned, and customers who wish to have their products delivered by courier use the courier service. To ship.

As described above, according to the present embodiment, it is possible to register the data regarding the fee-based handling service after the finish date by a simple key operation with the consent of the customer at the time of depositing the product. Further, only by instructing the execution of service inspection work, a service inspection list of customers who need to perform service at the present time is automatically created based on the registered contents.

Therefore, it is sufficient for the store side to provide services such as telephone communication and delivery of goods based on the service inspection list, which can be efficiently carried out, and labor of undelivered goods management work can be reduced. Further, since the customer who provides the service is limited to the customer who consents to the service at the time of depositing the merchandise, the serviceability of the store is correctly communicated to the customer, which leads to an increase in the customer acquisition.

Further, if a customer who agrees to the service at the time of depositing the commodity receives the commodity before the service is carried out, the service charge received at the time of depositing the commodity is refunded, resulting in a loss to the customer. You can easily agree to the handling service. Moreover, when the service fee needs to be refunded, the refund amount is automatically instructed to the store clerk by the display or the like, so the store clerk is aware of whether or not the customer who has received the product has agreed to the service. There is no need and no burden.

The present invention is not limited to the above embodiment. For example, in the above-described embodiment, the customer code and service type (handling name) of the corresponding customer are collectively printed out in the service inspection list 100, but a list may be created for each service type. By doing this,
The work of discriminating the service type can be omitted, and the burden on the shop side is further reduced. Further, by making it possible to register a telephone number, an address, etc. as customer data, for example, a customer who is a service delivery target of goods delivery may automatically print out a delivery slip and use it as a list creation. . By doing so, the task of creating a delivery slip can be omitted, and the burden on the store side can be further reduced.

Further, in the above embodiment, the case where the service is provided for a fee has been described. However, even when the service is provided for a fee, this embodiment can be applied as it is by setting the service fee to "0".

Further, the finishing date data is not automatically input by the operator using the numeric keypad, but is automatically calculated from the information about the period required for finishing preset for each product and the information on the current date kept by the clock unit 12. It may be calculated and determined. Similarly, the service start date data may also be automatically calculated and determined from the information regarding the elapsed time from the finish date set according to the service type and the finish date data.

Besides, it is needless to say that various modifications can be made without departing from the scope of the present invention.

[0102]

As described above in detail, according to the electronic cash register having the deposit commodity management function of the present invention,
Out of the customers who do not receive the deposited products even after the scheduled finish date, the customers who agreed to the service for handling undelivered products at the time of depositing the products and the service contents for that customer can be known by a simple operation. , It is possible to save labor of undelivered goods management work without impairing serviceability.

Further, in the case where the above-mentioned service is carried out for a fee, if the customer comes to receive the merchandise deposited before the start of the service, the service charge received at the time of the deposit is surely paid without the clerk's attention. It can be refunded and will not damage the customer.

[Brief description of drawings]

FIG. 1 is a perspective view showing an external configuration of an embodiment of the present invention.

FIG. 2 is a block diagram showing a configuration of a main part control circuit of the embodiment.

FIG. 3 is a configuration diagram of a customer file formed in the RAM of the same embodiment.

FIG. 4 is a configuration diagram of a consignment file formed in the RAM of the same embodiment.

FIG. 5 is a configuration diagram of a product table formed in the RAM of the embodiment.

FIG. 6 is a configuration diagram of a service table formed in the RAM of the same embodiment.

FIG. 7 is a configuration diagram of a transaction memory formed in the RAM of the same embodiment.

FIG. 8 is a configuration diagram of a work memory formed in the RAM of the embodiment.

FIG. 9 is a flowchart showing the processing of a commodity depositing operation executed by the CPU of the embodiment.

10 is a flowchart specifically showing the customer code input processing in FIG.

FIG. 11 is a flowchart specifically showing the deposit merchandise item registration processing in FIG.

12 is a flowchart specifically showing the service registration processing in FIG.

13 is a flowchart specifically showing deposit registration end processing in FIG.

FIG. 14 is a flowchart showing the processing of a product delivery business executed by the CPU of the embodiment.

FIG. 15 is a flowchart showing the processing of service inspection work executed by the CPU of the embodiment.

FIG. 16 is a plan view showing an example of a service inspection list issued in the service inspection work of the embodiment.

[Explanation of symbols]

 1 ... Cash register body 2 ... Keyboard 2b ... Deposit key 2c ... Delivery key 2h ... Service key 2M ... Mode switch 3 ... Cashier display 4 ... Customer display 6 ... Printer 8 ... CPU 30 ... Customer file 40 ... Deposit Product file 50 ... Product table 60 ... Service table 70 ... Transaction memory 80 ... Work memory 100 ... Service inspection list

Claims (2)

[Claims] 1. A mode switching means for switching between a mode of merchandise deposit registration business for registering information on merchandise deposit and a mode of merchandise delivery registration business for registering information on merchandise delivery. When selecting the mode, if the customer code unique to the customer and the product code that classifies the product deposited by the customer are input by the input means, the entered customer code and product code are applied in the deposit information storage unit. The deposit information is stored and managed together with the data of the delivery possible date of the product, the finishing fee of the deposited product is processed for sales, and the customer code is input by the input means when the mode of the product delivery registration operation is selected. In the data of the corresponding customer code stored and managed in the storage unit, the deliverable date is In an electronic cash register that deletes elapsed data, when the mode of the product deposit registration work is selected, the handling data and the service start date after the delivery date together with the customer code and the product code are input by the input means. When the data is entered, the entered customer code, handling service data, and service start date data are stored and managed together with the delivery date data of the goods deposited by the customer, and the service inspection work is designated. Means and
When the service inspection work is designated by the designating means, the data stored and managed in the service data storage unit is searched, and the service start date has passed with respect to the current date counted by the timing means. Service target data extracting means for extracting all the data being processed, an inspection list creating means for creating a service inspection list from all the data extracted by the extracting means, and the input means when the mode of the product delivery registration work is selected. When the customer code is input, the data stored and managed in the service data storage unit is searched, and the date that the customer code matches and the date that can be delivered with respect to the current date measured by the time measuring means Data to be canceled that extracts all the data that has passed, and the data extracted by this extraction means Electronic cash register having a deposit Re merchandise management functions, characterized by comprising a data deleting means for deleting from Sudeta storage unit. 2. The product deposit registration business according to claim 1, further comprising a mode switching means for switching between a product deposit registration business mode for registering information on product deposit and a product delivery registration business mode for registering information on product delivery. When selecting the mode, if the customer code unique to the customer and the product code that classifies the product deposited by the customer are input by the input means, the entered customer code and product code are applied in the deposit information storage unit. The deposit information is stored and managed together with the data of the delivery possible date of the product, the finishing fee of the deposited product is processed for sales, and the customer code is input by the input means when the mode of the product delivery registration operation is selected. In the data of the corresponding customer code stored and managed in the storage unit, the deliverable date is In an electronic cash register that deletes elapsed data, when selecting the mode of the product deposit registration business, the handling code and the service start date after the delivery date together with the customer code and the product code are input by the input means. When the data is input, the service fee sales means for selling the input handling service charge, the service charge processed by this sales means, the entered customer code, the handling service data, and the service start date data. And a service data storage unit for storing and managing the delivery date data of the product deposited by the customer, a service inspection work designation means, and the service data according to the designation of the service inspection work by the designation means. Search for data that is stored and managed in the storage unit Service target data extraction means for extracting all data for which the service start date has elapsed from the current date measured by the timekeeping means, and an inspection for creating a service inspection list from all data extracted by this extraction means When the list creation means and the mode of the product delivery registration work are selected, the data stored and managed in the service data storage unit is searched according to the input of the customer code by the input means, and the customer code is And the cancellation target data extracting means for extracting all the data for which the deliverable date has passed with respect to the current date measured by the timing means, and the data extracted by this extracting means from the service data storage section. Of the data deleted by the deleting means and the data extracted by the cancel target data extracting means, the time counting means counts the time. By the service start date for the current date and the Re deposit, characterized by comprising a service fee refund means for refund process the service fee based on the data of the unexpired electronic cash register having a product management function.