JP2980443B2 - Automatic transaction equipment - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to, for example, relates to an automatic teller machine such as an automatic deposit and dispensing machine or cash dispenser automatically performs the deposit and withdrawal of the installed cash, such as the card corners of the bank.

[0002]

2. Description of the Related Art In recent years, automatic transaction devices such as automatic teller machines and cash dispensers have increased in number of unmanned operation devices other than stores such as public facilities from card corners of financial institutions such as banks and the like. There is a tendency for financial institutions to operate longer hours after the business is closed, and to increase the number of holiday operations on Saturdays and Sundays.

The capacity of cash cassettes and slips / journals has tended to increase in response to unattended long-term operation. However, the frequency of running out of cash and slips increases with the increase in transaction volume. Replenishment of the medium is required.

[0004] Such a medium replenishing operation is usually performed by pulling out a unit constituting a cassette or the like in which the medium is stored or by taking out the cassette or the like. Replenishment operation, it is necessary to open the rear door if the rear surface maintenance machine, in the case of unattended operation installed provided the machinery room in the rear addition, the management of the key is in the complex.

[0005] In addition, since the circulation type (recycling type) in which cash that is judged to be reusable at present can be dispensed is widespread, it is not always reduced depending on the transaction content. Is decreasing with each transaction, so the occurrence of statement slips has increased with the increase in the transaction volume, but the fact is that automatic transaction devices that can replenish from the front have not been put into practical use. .

[0006]

As described above, in the conventional automatic transaction apparatus, when the medium runs out, in order to replenish the medium, if the medium is installed in an unmanned operation other than at a store, bring the medium to be replenished. In order to take out the cassette or the like containing the medium, it is necessary to open the door of the machine room or the automatic transaction apparatus main body, and there is a problem that it is necessary to bring several types of keys.

[0007] Further, every time a statement slip occurs, a new statement sheet must be replenished each time, and there is a problem that the frequency of suspension of the automatic transaction apparatus increases.

[0008]

SUMMARY OF THE INVENTION It is an object of the present invention to provide an automatic transaction apparatus which can issue a substitute statement even when the statement expires, thereby reducing the frequency of suspension.

[0010]

According to the first aspect of the present invention,
A transaction means for executing a transaction relating to cash, a slip processing unit for printing the details of the transaction executed by this transaction means on a slip and issuing it as a statement, and a passbook for executing the transaction with the transaction means A passbook printing unit that prints the details of the transaction executed by the transaction means on the accepted passbook, prints the details of the transaction on a single slip and issues it as a statement if necessary, and the slip processing unit In the case where the details of the transaction are printed on a voucher and a detailed voucher is issued, when the number of vouchers in the voucher processing unit reaches a predetermined number, the presence or absence of a single voucher in the passbook printing unit. Is detected, and if there is a single form in the passbook printing unit, the second issuance of switching the issuance of the statement to the single form printing in the passbook printing unit .
Issuance of a statement slip by the first means and the first means
The statement that the switch to single-sheet printing in the passbook printing section
And a second means for displaying a guidance upon receipt.
It is provided.

[0011] The invention according to claim 2 is a transaction means for executing a transaction relating to cash, a slip processing unit for printing the details of the transaction executed by the transaction means on a slip and issuing it as a statement, and the transaction means. In order to execute a transaction at
A passbook printing unit that accepts a passbook, prints the details of the transaction executed by the transaction means on the accepted passbook, and prints the details of the transaction as a single slip and issues it as a statement if necessary; If the processing unit prints transaction details on a slip and issues a statement, when a failure occurs in the slip processing unit, it detects the presence or absence of a single slip in the passbook printing unit and prints the passbook When a slip is present in the copybook, the first means for switching the issuance of the statement slip to the single-sheet printing in the passbook printing section, and the issuance of the statement slip by the first means is performed in the passbook printing section. Before switching to single-sheet printing
And a second means for displaying a guidance when receiving the statement slip .

[0012]

The operation of each of the above inventions will be described below.

According to the first aspect of the present invention, if the number of slips is insufficient when the slip processing unit prints the details of the transaction and issues a statement, the control means determines whether there is a single slip in the passbook printing unit. After confirmation, the issuance of the statement slip is switched to the issuance of the slip. As a result, a substitute statement can be issued promptly even if the statement expires, and the frequency of suspension can be reduced. Also,
Since it is displayed that the issuance of the statement slip has been switched to the single-sheet printing, it is easy for the operator to confirm. According to the invention described in claim 2 , when a failure occurs in the slip processing unit that issues the statement slip, the control unit confirms the existence of the slip in the passbook printing section, and issues the statement slip. Switch to issuance of single form in passbook printing section. Thus, even if a failure occurs in the slip processing unit, a substitute statement can be issued promptly, and the frequency of suspension can be reduced. Also, when a failure occurs in the slip processing unit, it is displayed that the issuance of the statement slip has been switched to the single-sheet printing of the passbook printing unit, so that the operator can easily confirm.

[0014]

[0015]

[0016]

Embodiments of the present invention will be described below with reference to the drawings.

The automatic transaction apparatus 1 shown in FIG. 1 has a substantially L-shaped operation panel 3 formed on the front surface of a housing 2. The vertical operation section 3a of the operation panel 3 is provided with a passbook insertion slot 4, a card insertion slot 5 (also serving as a slip discharge port), and a staff key 6.

The horizontal operation section 3b is provided with a deposit / withdrawal port 7 as a bill receiving section which also serves as a deposit / dispense port.
The cash slot 7 is provided with a door 8 which can be opened and closed.

The horizontal operation section 3b is provided with a CRT display section 9 having a built-in touch sensor. The CRT display section 9 displays operation procedures and other information by illustration characters or words to guide the customer and display the information. Thus, an operation of pressing a display portion corresponding to a recitation number, an amount, an account number, approval, confirmation, or cancellation of a transaction is performed.

In the housing 2, the passbook inserted from the passbook insertion slot 4 is received, the magnetic information is read and recorded, and the transaction contents are printed. A slip processing unit 11 that also prints and issues a (single form) and a passbook printing unit 59 (see FIG. 3) described later in detail are provided.

Further, a magnetic card reader 57 for handling the magnetic card inserted from the card insertion slot 5 is provided.

Further, the housing 2 accommodates a cash-in / pay-out unit 12 and an internal monitor 13 having a function of returning and retrieving a banknote A which has been left behind, collecting, collecting, and checking the banknote A left behind.

In FIG. 1, 2a is a front door, and 2b is a rear door.

In addition, as shown in FIG.
A main control unit 51 is provided as control means for controlling the slip processing unit 11, the deposit / withdrawal unit 12, and the internal monitor 13 as well as controlling the entire apparatus. The main controller 51 includes a RAM 53 for storing the number of banknotes stored in each of the safes 16 to 19 shown in FIG.
The service unit 55, the magnetic card reading unit 57, the passbook printing unit 59, and the coin depositing and dispensing unit 61 constituted by the display unit 9 are controlled.

The main control unit 51 is provided with the voice guidance unit 6.
3. Controlling a transmission control unit 65, a floppy disk 67, a remote monitor 69 for a clerk, and a power supply unit 71 for controlling data transmission to and from a host computer (center) that manages deposit / withdrawal transactions of the automatic transaction apparatus 1. It is supposed to.

Next, the details of the banknote deposit / withdrawal unit 12 and the passbook printing section 59 will be described with reference to FIG.

In FIG. 3, reference numeral 14a denotes an upper unit of the depositing / dispensing unit 12, and 14b denotes a lower unit.

A banknote take-in / take-out section 15 is provided in the upper portion of the upper unit 14a at the front side (in the direction of the customer service surface) in correspondence with the cash slot 7. Further, a loading storage 19 is arranged on the rear side of the upper unit 14a to form a bill storage unit 23. Further, in the lower unit 14b, a deposit safe 18, a 1,000 yen storage 17, and a 10,000 yen storage 16 are arranged from the front to the rear, and the banknote storage unit 22, the 1,000 yen banknote storage unit as a withdrawal nonconforming banknote storage unit. It constitutes a 210,000-yen bill storage unit 20.

The above-mentioned 10,000 yen storehouse, the 1,000 yen storehouse 17, and the safe 1
8. The loading cabinet 19 is provided with first, second, third and fourth loading plates 24, 25, 26 and 27, respectively.

In the upper unit 14a, an inspection unit 36 is disposed substantially at the center of the front side in the vertical direction, and on the right side thereof, a withdrawal-time accumulation unit 37 and a deposit-time accumulation unit 3 are disposed.
8 are provided.

A bill transport path is formed in the upper unit 14a so that the bill A and the cut sheet B can be transported to each section, and a rotary solenoid (not shown) is provided in the branch section as a drive source. Gates are provided. Further, a bill passage detector is disposed at various places in the middle of the bill transport path, and a bill presence / absence detector (residual check sensor) is disposed at each stacking point where the bills A are stacked.

The bill passing detector and the bill presence / absence detector have a well-known configuration including a light emitting element and a light receiving element.

As shown in FIG. 4, the passbook printing section 59 reads the magnetic information of the passbook inserted from the passbook insertion slot 4 by the magnetic reading / writing section 40 and, if necessary, prints the passbook by the printing section 29. Perform printing. When the passbook is carried over, a new passbook previously set in each of the passbook issuing units 30, 31, and 32 is taken out as necessary, and printing and magnetic information necessary for issuing the passbook are performed. It is issued to the passbook insertion slot 4.

In addition, a statement slip issuing section 33 is provided above the front side of the passbook printing section 59 (in the direction of the customer service surface). It can also be conveyed to the bill dropping unit 35, guided from the junction 39 with the deposit / withdrawal unit 12 to the bill transport path, and issued to the bill storage unit 28 via the withdrawal temporary accumulation unit 37. ing.

The merging section 39 is provided with a gate 50 as a sorting means for sorting bills and statement slips.

The statement slip issuing section 33 is provided with a statement slip expiration forecast detector 34 and a statement slip full delivery forecast detector 44 as detecting means for detecting the amount of the statement slip, and a stacking impeller 43. I have.

Next, the slip processing unit 11 will be described with reference to FIG.

The slip processing unit 11 has a slip (receipt) issuing section 91.

The slip issuing section 91 has a configuration in which a slip (receipt) 72a wound in a roll is set at a set position 73. The refill slip 72b is placed at the rear, and is refilled when the slip 72a runs out.

The slip processing unit 11 performs necessary printing on the slip 72a by the receipt print head 74 for each transaction, and then conveys the slip 72a. The slip 72a is printed on the slip in advance by a detector provided in the middle of the conveyance. The mark is detected, the cut position is determined, the cut is performed by the receipt cutter 75, and the cut is issued to the slip issuing slot (card insertion slot 5).

If the slip 72a is not removed within a predetermined time, the slip 72a is collected in the receipt collection stacker 80. In addition, the slip processing unit 11 is provided with a magnetic head 81 for reading and writing the magnetic card and an image reader 82 for copying the image of the card. The provided card reader unit 54 and the copy journal 85
A journal print head 86 for printing the contents of transactions, etc.
Spool shaft 8 for winding the printed journal
7, and a journal print unit 89 provided with a journal cutter 88 for cutting as necessary.

Next, the statement slip replenishment operation will be described with reference to FIG.

First, the statement form (single form) of the statement form issuing unit 33
Reduces the amount of money by conducting a transaction, and when it is detected by the statement slip outage forecast detector 34, the information is displayed on the internal monitor 13 and the remote monitor 69 to notify the staff of the statement slip outage forecast.

The main body of the automatic transaction apparatus 1 continues the transaction without suspending the handling, but stores in the main control unit 51 a statement sheet count up to a predetermined end at the stage when the statement slip forecast is detected. The number of statement slips issued for each transaction is counted down, and the automatic transaction apparatus 1 is stopped at the point where the count becomes zero.

In this case, the internal monitor 13 and the remote monitor 69 are notified of the expiration of the statement slip and the suspension of the handling, and the buzzer sounds as required to notify the user. In the unattended automatic transaction device 1 installed outside the store, the above-described notification contents are transmitted to a monitoring center or the like to prompt replenishment. When refilling the statement slip, the clerk operates the clerk key 6 provided on the vertical operation unit 3a of the operation unit 3 (ST1), and selects a clerk processing selection screen (ST1).
Call 2).

By selecting and pressing "refill statement slip" to be replenished this time from the attendant processing screen (ST3), the automatic transaction apparatus 1 displays a statement slip replenishment mode (ST4) screen and stores the statement slip replenishment mode. I do.

Here, the door 8 of the deposit / withdrawal port 7 is opened, and the setting of the statement slip A is awaited. Up to 100 sheets (same as the maximum number of bills to be taken) are set in the bill storage unit 28 (ST).
5) Then, press the "end" key or close the door 8 (ST6).
Extraction of a statement slip from the bill storage unit 28 starts (ST
7).

With respect to the taken invoice A, the direction mark printed on the invoice A is read by the inspection unit 36 provided on the transport path, and the set direction and front and back are checked (ST8, 9). If good, passbook printing section 5
9 and is distributed to the statement slipping section 35 side by the gate 50, further guided to the stacking impeller 43, and is stacked in the statement slip issuing section 33 (ST10).

The statement slip A which has become defective upon reading by the inspection unit 36 is returned to the bill storage unit 28 (ST11).
Re-entry of statement slip A is prompted.

When the bill storage unit 28 becomes empty (ST12,
13), take-out is stopped, and the replenishment result of the current statement A is displayed on the CRT display unit 9 (ST14), and "Continue"
Alternatively, the process waits for the "end" to be pressed (ST15).

When "Continue" is depressed in step 15, the door 8 of the deposit / withdrawal port 7 is opened, and the statement slip A for additional replenishment is awaited to be set in the bill storage unit 28. The processing after setting is the same as in the case described above.

However, if the statement slip full forecast detector 44 detects a full forecast while continuing the replenishment process (S).
(T12 affirmative), the continuous replenishment process is interrupted, the statement slip full notification and the replenishment result (the present replenishment number and the total number) are displayed on the CRT screen (ST16), and the replenishment number information is stored.

When "end" is depressed in step 15, the replenishment number is stored (ST18) and the statement slip-out forecast detector 34 is checked. Is cleared (ST19).

Next, a case where a statement slip is issued using a plurality of units will be described with reference to FIG.

First, a case where a unit for issuing a preset statement slip is the slip processing unit 11 will be described.

The slip issuing unit 91 in the slip processing unit 11
Is a slip 72a wound in a roll shape, printed for each transaction, and issued to the card insertion slot 5 after cutting.

After the issuance, the automatic transaction apparatus 1 checks the remaining amount of the slip 72a (ST21). If a slip-out forecast is detected, the slip-out forecast is displayed on the remote monitor 69 or the like (ST22), and the slip-out is detected. Forecast the RA of main controller 51
Store it in M53.

Thereafter, the number of slips 72a issued for each transaction is counted, and when the number of slips reaches a preset number (ST23), a statement slip is issued by the passbook printing unit 59 in the automatic transaction apparatus 1. Check the presence / absence of the cut sheet parts 33 (ST24), if any (ST25) itemized issued thereafter stores that switch to cut sheet printing passing book printing unit 59 (ST26), its Is displayed (ST29) and the transaction is continued. If not, "out of slips""pause"
Is displayed and the operation is paused (ST27, ST28).

However, even if the transaction printing contents are the same, the form of the medium and the issuing port (the card inserting port 5 for the voucher and the passbook inserting port 4 for the single voucher) are different between the voucher 72a and the voucher. The guidance at the time of receiving the medium is displayed by switching to "Please receive the usage statement slip as a single slip" etc. (ST3
0). Thereafter, the transaction is continued (ST31), and when the cut-out forecast is detected (ST32), the cut-out forecast is also displayed on the remote monitor 69 or the like (ST33), and the cut-out forecast is stored in the RAM 53 of the main control unit 51. (ST34).

Thereafter, the number of single tickets issued for each transaction is counted, and when the number reaches the preset number of expired single tickets (ST35), the automatic transaction apparatus 1 enters a "handling suspension" state (ST36). The inactive slip / single-sheet cut is displayed on the remote monitor 69 or the like (ST37), and the replenishment waits.

Next, another mode of issuing a statement slip will be described with reference to FIG.

First, the case where the unit for issuing a preset statement slip is the slip processing unit 11 will be described.

The slip issuing unit 91 in the slip processing unit 11
Is a slip 72a wound in a roll, and is printed, cut, and issued to the card insertion slot 5 for each transaction.

During the transaction, a failure occurs in the slip issuing unit 91 for issuing the slip 72a (ST4).
1, 42) and the main control unit 5 detected by the unit diagnosis.
1 is notified.

Main controller 51 determines whether or not the transaction can be continued according to a predetermined procedure (ST4).
3) If there is a single form in the statement form issuing unit 33 of the passbook printing unit 59 (ST44), a failure flag is set in the form issuing unit 91 in the form processing unit 11, and the remote monitor 6
A failure of the slip issuing unit 91 is displayed on 9 or the like (ST47), and it is stored that the use of the slip issuing unit 91 is prohibited until the failure is restored, and that the future statement issuing including the transaction is switched to the single-sheet printing of the passbook printing unit 59. (ST45), the transaction continues (ST4)
8). If the cut-sheet has not been set, failure processing is performed (ST46) and the operation is suspended.

However, in the same manner as described above, in order to explain that the medium of the statement slip has changed, the guidance at the time of receiving the medium is switched to, for example, "Please receive the usage slip as a single slip" and displayed. (ST49).

Thereafter, the transaction is continued, and the cut-out forecast and the processing when cut-out occurs are executed in exactly the same manner as steps 32 to 37 described above (ST50 to ST54).

[0068]

According to the present invention described above, the following effects can be obtained.

According to the first aspect of the present invention, when the slip processing unit prints the transaction contents and issues a detailed slip, if the number of slips is insufficient, the control means determines whether there is a single slip in the passbook printing unit. After confirmation, the issuance of the statement slip is switched to the issuance of the slip. As a result, a substitute statement can be issued promptly even if the statement expires, and the frequency of suspension can be reduced. Also,
Since it is displayed that the issuance of the statement slip has been switched to the single-sheet printing, it is easy for the operator to confirm.

According to the second aspect of the present invention, when a failure occurs in the slip processing unit that issues the statement, the control unit confirms the existence of the single sheet in the passbook printing unit, and Issuance is switched to issuance of a single form in the passbook printing unit. Thus, even if a failure occurs in the slip processing unit, a substitute statement can be issued promptly, and the frequency of suspension can be reduced.
Also, when a failure occurs in the slip processing unit, it is displayed that the issuance of the statement slip has been switched to the single-sheet printing of the passbook printing unit, so that the operator can easily confirm.

[Brief description of the drawings]

FIG. 1 is an external perspective view showing an automatic transaction apparatus according to the present embodiment.

FIG. 2 is a configuration block diagram of the automatic transaction apparatus of the present embodiment.

FIG. 3 is a schematic sectional view of the automatic transaction apparatus according to the embodiment.

FIG. 4 is a schematic cross-sectional view of a passbook printing unit according to the embodiment.

FIG. 5 is a schematic sectional view of a deposit / withdrawal unit according to the present embodiment.

FIG. 6 is a flowchart showing the operation of the present embodiment.

FIG. 7 is a flowchart showing the operation of the present embodiment.

FIG. 8 is a flowchart showing the operation of the present embodiment.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Automatic transaction apparatus 7 Deposit / withdrawal port 11 Slip processing unit 12 Deposit / withdrawal unit 33 Statement slip issuing part 34 Statement slip forecasting detector 51 Main control part 59 Passbook printing part

Claims (2)

(57) [Claims] 1. A transaction means for executing a transaction relating to cash, a slip processing unit which prints a transaction content executed by the transaction means on a slip and issues it as a statement, and executes the transaction by the transaction means. In order to receive a passbook, print the contents of the transaction executed by the transaction means in the accepted passbook, and if necessary, print the transaction contents in a single form and issue it as a statement slip, and a passbook printing unit. In the case where the slip processing unit prints transaction details on a slip and issues a statement, when the number of slips in the slip processing unit reaches a predetermined number, the passbook printing unit A first means for switching the issuance of a statement slip to single-sheet printing in the passbook printing section, if the presence of a single sheet is detected in the passbook printing section; and To
Issuance of statement slips is switched to single-sheet printing in the passbook printing section
A second method for displaying a notification that the information has been received upon receipt of the statement slip
An automatic transaction device comprising a control unit having a step . 2. A transaction means for executing a transaction relating to cash.
And the contents of the transaction executed by this transaction means are printed on the slip
A slip processing unit that issues a statement and a passbook to execute transactions with the transaction means
The received passbook was executed by the transaction means.
Print the details of the transaction and, if necessary,
And a passbook printing unit that prints the details on a single slip and issues it as a statement slip.
If a slip is issued, the slip processing unit fails.
Detects the presence or absence of a cut sheet in the passbook printing section when harm occurs
If there is a single form in the passbook printing section,
Issuance is switched to single-sheet printing in the passbook printing unit.
Means, and receiving the statement that the issuance of the statement has been switched to single-sheet printing in the passbook printing section by the first means.
Automatic teller machine characterized by comprising a control unit and a second unit for at guidance display.