JP2773435B2 - Automatic cash handling equipment - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a customer-operated automatic cash handling apparatus used in, for example, financial institutions.

In recent years, financial institutions and the like have widely used customer-operated automatic cash handling devices such as automatic cash transaction devices and cash-in / pay-out devices.

In a cash handling system that handles such an automatic cash handling machine, the operating time is extended and the number of operating machines is increased in order to meet the increasing number of customers.

[0004] For example, regarding the extension of the operating time, after-hours operation (operation of operating the automatic cash handling apparatus even after the window of the financial institution is closed), holiday operation (operation of the automatic cash handling apparatus during the holiday of the financial institution) 24 hours a day, 7 days a week, 7 days a week, such as the operation of automatic cash handling equipment on Sunday.

[0005] Regarding the increase in the number of operating devices, an automatic cash handling device is installed outside a branch of a financial institution, for example, at a shopping center, a station, an airport, or the like, or at a branch of a financial institution near an urban station. For example, an attempt has been made to install a large cash handling machine corner in which 20 to 40 cash handling machines are arranged in one place.

However, in order to respond to the increasing number of customers, simply extending the operating time or increasing the number of operating devices is not sufficient. That is, it is also important not to suspend the automatic cash handling apparatus.

[0007] In order to prevent the automatic teller machine from being stopped, replenishment of various media (cash (banknotes, coins), paper, passbooks for issuing, transfer cards for issuing) in the automatic teller machine, The exchange needs to be carried out quickly.

Here, the paper, the passbook for issuance, and the transfer card for issuance can generally be replaced and replenished instantaneously. In particular, paper can be replaced and replenished without any pause in the automatic cash handling apparatus. In contrast, replenishing and exchanging cash takes time.

Therefore, in order to prevent the automatic cash handling apparatus from being stopped, it is necessary to exchange and replenish cash promptly.

[0010]

2. Description of the Related Art In recent years, in the automatic cash handling apparatus, a recycling type apparatus which uses deposited cash for dispensing has become mainstream.

Such a recycle-type automatic cash handling apparatus generally has a plurality of cash boxes for depositing and withdrawing cash, and the cash in and out of the safes is provided at the request of the user.

[0012] For example, a bill recycling unit for taking in and out bills has four safes, each of which is used for ten thousand, ten thousand, ten thousand, rejected bills and five thousand notes. Was supposed to.

[0013] However, recently, with the increase in the after-hours operation and the out-of-branch operation described above, cash exchange may be performed by a third party (third party) other than the bank clerk, mainly staff of a security company. Many.

For this reason, as a cash exchange safe, an automatic cash handling apparatus having a so-called clerk safe, which collectively stores various kinds of cash, has been developed.

In this type of automatic cash handling apparatus, when a clerk safe is set, cash is automatically withdrawn from the clerk safe and refilled into a deposit / withdrawal stacker.

FIGS. 26 and 27 show this state. Here, FIG. 26 is a diagram illustrating a replenishing operation in the above-described bill recycle unit (BRU), and FIG. 27 is a diagram illustrating a replenishing operation in the coin recycle unit (CRU) for taking out and inserting coins.

In FIG. 26, reference numeral 11 denotes a cashier's safe, reference numerals 12 to 13 denote thousands, thousands, and thousands of stackers, respectively, and reference numeral 15 denotes a discriminating unit for judging the authenticity of bills. is there.

Similarly, in FIG. 27, 21 is a coin clerk safe, 22 is a coin stacker, 23 is a discriminator, and 24 is an overflow safe.

According to the configuration using such a cash refill clerk safe, even a third party who is unfamiliar with the handling of the device can easily exchange cash.

However, as shown in FIG. 26, for example, the staff safe includes a banknote safe 111 for storing banknotes to be replenished and a banknote safe 11 for storing rejected banknotes and the like.
2 and a forgotten safe 113 for storing forgotten bills.

Therefore, the staff safe can be replenished with cash (supplement from the staff safe to the stacker), collected (collected from the stacker to the staff safe), and inspected (after the operation is completed, stored in the cash safe in the automatic cash handling apparatus). It cannot be removed from the apparatus at the time of payment transaction or withdrawal transaction, as well as at the time of processing for obtaining the operating balance being performed.

In other words, if the clerk safe is removed from the device at the time of a deposit transaction or a withdrawal transaction, when rejected cash or the like occurs, the destination of the rejected cash is lost. Therefore, in an automatic cash handling apparatus having a clerk safe, conventionally, the removal of the clerk safe has been uniformly prohibited during a transaction regardless of the appearance of rejected cash.

However, in such a configuration, when the clerk safe is removed, the transaction is eventually prohibited,
There was a problem that the customer had to wait.

[0024]

As described above, in a conventional automatic cash handling apparatus having a cashier's cashier's vault, during a transaction, whether or not a cashier's safe is actually required, is required. Since the removal of the clerk safe was prohibited, there was a problem that if the clerk safe was removed, the transaction had to be stopped, resulting in a longer downtime.

Therefore, an object of the present invention is to provide an automatic cash handling apparatus which can replace a clerk safe with almost no downtime by enabling the clerk safe to be removed even during a transaction. And

[0026]

FIG. 1 is a block diagram showing the basic configuration of the present invention. In the figure, 1 is
Customer whether or not the operation of the automatic cash handling apparatus, a monitoring means for monitoring operation <br/> type during operation, and the advanced stage of the operation.

Reference numeral 2 denotes a notification unit for notifying the automatic cash handling apparatus of the removal of the cash refill by the apparatus operator.

3 receives the notification by the notification means 2,
According to the monitoring result of monitoring means 1, cash is released from the safe
And whether the safe is ready for cash
Response means for responding to the equipment operator whether the storage can be removed
It is. This response means 3 is in a state where cash is taken out of the safe,
It is determined that neither cash nor cash is in the safe
The safe can be removed by the equipment operator.
It responds that there is something. Specifically, the response unit 3
Indicates that the device is in the replenishment operation state from the monitoring result of the monitoring means 1.
If it is determined that the safe is in
Perform a removal impossible response to stop. Response means 3
Indicates that the device is in the customer waiting state from the monitoring result of the monitoring means 1.
If it is found, the safe can be removed by the device operator
To respond. In addition, the response unit 3 monitors the monitoring result of the monitoring unit 1.
The transaction selected by the customer
If there is no transaction, the safe can be removed by the equipment operator
Reply Further, the response means 3 is a monitoring means.
From the monitoring result of stage 1, the customer who selected the transaction
If not completed, the safe can be removed by the equipment
Responds that there is.

[0029]

In the above arrangement, when the operator of the apparatus wants to remove the cash refill safe, this request is notified to the automatic cash handling apparatus by the notification means 2 .

In response to this notification, the monitoring result of the monitoring means 1
, The response means 3 is in a state where cash is taken out of the safe
And whether the safe is ready for cash
Respond to the equipment operator as to whether the storage can be removed.
Cash out of the safe and cash in the safe
If it is determined that neither condition exists,
Responds that the storage can be removed.

According to this configuration, even during a transaction, if the cash refill safe can be removed, the safe can be replaced, so that the safe can be replaced almost without stopping the apparatus. can do.

[0032]

Embodiments of the present invention will be described below in detail with reference to the drawings. FIG. 2 is a block diagram showing the configuration of the first embodiment of the present invention. In the following description,
A case where the present invention is applied to a bill cycle unit of an automatic cash handling apparatus will be described as a representative.

In the figure, reference numeral 31 denotes a bill clerk safe for refilling bills. This banknote clerk safe 31 is detachably provided in the banknote cycle unit. The banknote safe 31 is a banknote safe 311, a reject safe 31.
2. It has a forgotten safe 313.

Here, the banknote safe 311 is a bank for storing banknotes replenished in the stacker and banknotes collected from the stacker. Reject safes are rejected banknotes, unfit bills,
This is a safe that holds 5,000 tickets that are not recycled.
The forgotten safe 313 is a safe for storing banknotes that the customer has forgotten during the withdrawal transaction.

Reference numerals 32 to 34 denote stackers. Here, each of the stackers 32 to 33 is used for storing one thousand tickets, ten thousand tickets, and ten thousand tickets, respectively.

Reference numeral 35 denotes a discriminating unit inserted into the bill transport path. The discrimination unit 35 counts the authenticity and the number of bills conveyed along the bill conveyance path.

Reference numeral 36 denotes a deposit and withdrawal port. This deposit / withdrawal port 3
Reference numeral 6 is for a customer to insert or receive bills.

Reference numeral 37 denotes a temporary storage unit. The temporary holding unit 37 has a function of temporarily pooling outgoing bills and deposited bills when the bill clerk safe 31 is pulled out.

Reference numeral 38 denotes a staff operation unit. The clerk operation unit 38 has a clerk input unit 381 and a clerk display unit 382.

Here, the attendant input section 381 is for the attendant to input various information such as the number of bills to the automatic cash handling apparatus. The attendant display unit 381 is for notifying the attendant of the input information and the device status.

The attendant input section 381 is provided with an attendant safe withdrawal button 383 for the attendant to notify the automatic cash handling apparatus of withdrawal of the bill attendant safe 31 in advance.

Reference numeral 39 denotes a transaction status management unit. The transaction status management unit 39 has a function of monitoring the progress of the automatic cash handling apparatus when the cashier withdrawal button 383 is pressed, and outputting a predetermined message in response to a withdrawal request based on the monitoring result. .

Further, the transaction status management unit 39 is configured to operate the bank clerk safe 3 when the bank clerk safe 31 is removed.
When a condition for inserting a bill into the device 1 is generated, a function is provided to warn a staff member of the condition.

Further, if a situation near the warning is generated based on the progress of the automatic cash handling apparatus, the transaction status management unit 39 detects this and issues a warning. These warnings are given to the attendant by, for example, a voice, a warning sound, a screen, or the like.

Reference numeral 40 denotes a staff safe management unit. The clerk safe management unit 40 determines whether or not the withdrawal of the banknote clerk safe 31 has been started after a predetermined procedure has been performed, and if the withdrawal has started after the predetermined procedure has been performed, the bank clerk safe 31 If the sampling is started without the prescribed procedure, the sampling is prohibited.

Reference numeral 41 denotes a cash management unit. The cash management unit 41 stores the safes 311 to 313 in the banknote clerk safe 31.
It has a function of storing the remaining amount. The cash management unit 41 has a function of storing the withdrawal amount when the banknote clerk safe 31 is withdrawn. Furthermore, this cash management unit 41, when the bill clerk safe 31 is set,
It also has a function of storing the newly set amount.

The operation of the above configuration will be described. First, the flow of bills in each process will be described in order to make it easier to understand the exchangeable period of the bill clerk safe 31.

(1) From the banknote clerk safe 31 to the stacker 32
Of banknotes when replenishing banknotes in ~ 34

The replenishment in this case includes initial replenishment and automatic replenishment. Here, the initial replenishment is a replenishment when the banknote clerk safe 31 is set in the automatic cash handling apparatus. On the other hand, the automatic replenishment is a replenishment that is performed in the interval between transactions when the remaining amount of the stackers 32 to 34 decreases during operation.

In the initial replenishment, all bills are fed from the bill safe 311 by a bill transport unit (not shown).

The fed banknotes are supplied to the stackers 32 to 34 via the discriminating unit 35 and are sorted to the stackers 32 to 34 corresponding to the denominations.

In this case, the banknotes that cannot be replenished to the stackers 32 to 34 are returned to the banknote safe 311. When the stackers 32 to 33 are full from the beginning, all the banknotes are returned to the banknote safe 311. Banknotes that cannot be discriminated by the discriminating unit 35 are stored in the reject safe 312. The same goes for 5,000 tickets that are not recycled.

When the discriminating section 35 cannot discriminate, for example, when two or more sheets are fed simultaneously (double feed), when the sheets are fed obliquely (skewed), a bill is torn during conveyance, or , Or cut (breakage).

Performing the above initial replenishment also means counting the number of banknotes in the banknote safe 311 when the banknote safe 31 is set.

Therefore, the input section 38 of the attendant operation section 38
When the clerk inputs the number of banknotes in the banknote safe 311 according to 1, this initial replenishment is not performed. Thereby, in this case, the rise time of the device can be shortened.

The counting of the number of bills is performed by the discriminating section 35. This is the same in deposit and withdrawal transactions described later.

In automatic replenishment, replenishment is performed in the same manner as in initial replenishment. Thereby, the remaining number of paper money safes 311 can be grasped.

(2) Flow of banknotes when collecting banknotes from stackers 31 to 34 to banknote safe 31

In this case, bills are fed out of the stackers 32 to 34 and taken into the bill safe 311 via the discrimination unit 35.

In this case as well, bills and the like that cannot be discriminated by the discriminating section 35 are stored in the reject safe 312.

(3) Flow of banknotes during deposit transaction

In this case, in principle, the stackers 32 to 3
The bill is collected for 4. That is, the deposit / withdrawal port 36
Are distributed to the stackers 32 to 34 corresponding to the denominations through the discriminating unit 35.

However, if the stackers 32 to 34 are full, or if they are full from the beginning, the banknote safe 31
It is stored in 1. In addition, reject bills and the like are stored in a reject safe 382.

(4) Flow of banknotes during withdrawal transaction

In this case, bills are supplied from the stackers 32 to 36 to the deposit and withdrawal port 36 via the discriminating section 35. Also in this case, the reject bill is stored in the reject safe 312.

Next, a description will be given of a process of exchanging the banknote clerk safe 31 which is a feature of the present invention. First, at what stage during operation, the banknote clerk safe 31 can be replaced.

As is clear from the description of the bill flow processing, the bill clerk safe 31 cannot be removed in the case of initial replenishment or automatic replenishment. Therefore, in this case, even if the safe removal button 383 is pressed, a display indicating that removal is impossible is made on the display unit 382.

When there is no initial replenishment or normal replenishment,
First, it is necessary to think separately between waiting for customers and during transactions.

When waiting for a customer, the banknote clerk safe 31 can be withdrawn. However, it is necessary to have a clerk perform a predetermined sampling procedure in order to distinguish it from fraudulent sampling.
This is the same in the following extraction.

On the other hand, regarding transactions, it is necessary to consider transactions without cash delivery and transactions with cash delivery separately.

Here, the transaction without cash transfer is, for example, a transaction such as balance inquiry or passbook entry. On the other hand, the transaction in which cash is delivered is, for example, a deposit transaction, a withdrawal transaction, or a cash transfer transaction.

In a transaction in which cash is not delivered, it is possible to withdraw the banknote clerk safe 31.

On the other hand, in the case of a transaction in which cash is delivered, it is necessary to consider separately during input and output.

As shown in the deposit transaction flowchart of FIG. 3 and the withdrawal transaction flowchart of FIG. 4, the input is being performed until the customer operates the transaction selection key and then operates the amount confirmation key. That is, it is a period during which the customer operates the automatic cash handling apparatus. On the other hand, outputting is from the completion of the operation of the amount confirmation key to the discharge of the medium such as cash or a passbook by the automatic cash handling apparatus.

During the input, the bill clerk safe 31 can be withdrawn. However, in this case, it is necessary to consider the initial input stage and the final input stage separately. Here, the final input stage is, for example, as shown in FIG. 3 in the case of a deposit transaction, a stage after the input of a deposit bill, and in the case of a withdrawal transaction, as shown in FIG. This is the stage after the input of the amount.

In the former case, since the transaction has been started, it is necessary to notify the attendant that the banknote safe 31 needs to be replaced as soon as possible. In the latter case, it is necessary to urge early installation of the banknote clerk safe 31.

During output, there is a case where the banknote safe 31 is necessary, such as when a rejected banknote is generated, and a case where it is not necessary. In the former case, it is necessary to prohibit extraction, and in the latter case, it may be permitted.

FIGS. 5 and 6 show a procedure for replacing the banknote clerk safe 31 created based on the above considerations.
In the figure, the operation A of the attendant and the processing B of the automatic cash handling apparatus are shown side by side.

In FIG. 5 and FIG. 6, during output, regardless of whether or not the bill is actually put in the bill clerk safe 31, it is assumed that the bill is in the state. 31 is prohibited.

That is, in the figure, when the cashier withdrawal button 383 is pressed by the attendant (A1), the automatic cash handling apparatus monitors the progress of the apparatus (B1).

As a result of this monitoring, when it is determined that the customer is waiting, a removal possible display is displayed. If it is determined that the input is being performed, an early replacement instruction is displayed. Also, when it is determined that the input is at the final stage, an early mounting reminder display is performed. If it is determined that the output is being performed, a removal impossible display is made (b1).

The above processing is performed by the transaction status management unit 39 shown in FIG.
Made by In addition, the display is a staff operation unit (MOP)
The operation is performed by a display unit 382 of 38.

[0086] When sampling is possible (customer town, inputting,
In the input final stage), a clerk performs a predetermined key operation (the above-described predetermined procedure) for extracting the bill clerk safe 31 (A2).

When this key operation is performed correctly, the electronic lock for preventing the banknote clerk safe 31 from being removed is released (B2).

When the extraction is impossible (during output), the electronic lock is not released even if a predetermined key operation is performed.

The key operation is performed by the input section 38 of the attendant operation section 38.
Made with 1. The release of the electronic lock is performed by the staff safe management unit 4
This is done with 0.

Note that a method for performing the predetermined procedure is as follows.
In addition to using the keys as described above, for example, a method of reading a staff card with a card reader provided in the input unit 381 can be considered. In this case, the class of the clerk is determined from the read input, and if the clerk is of a class in which removal of the banknote clerk safe 31 is permitted, the electronic lock is released.

When the key operation is completed, the attendant removes the banknote clerk safe 31 (A3). At this time, in the automatic cash handling apparatus, evacuation processing of the balance of the banknote clerk safe 31 and the extraction log (various information at the time of extraction) is performed (B).
3). This process is performed by the cash management unit 41.

Thereafter, in the automatic cash handling apparatus, the transaction status management section 39 monitors the progress of the automatic cash handling apparatus (B4).

In this case, if the customer is waiting, a replacement instruction is displayed. If an input is being performed, an early replacement instruction is displayed. If an input is being performed at the final stage or during output, an early installation prompting is displayed (b2). ).

Next, when the banknote clerk safe 31 is mounted by the clerk (A4), the cash management unit 41 completes the evacuation processing of the mounting log (various information at the time of mounting) and counts the number of sheets in the banknote clerk safe 31. It is determined whether or not (B5).

If the initial replenishment is to be performed, it is determined that “counting has been completed”. If the initial replenishment is not to be performed, it is determined that “counting has not been performed”.

If the count has not been made, an instruction to input the number of banknotes is displayed on the display section 382 of the attendant operation section 38. Therefore, in this case, the number of banknotes is input by the attendant using the input unit 381.

When the exchange of the banknote clerk safe 311 is completed (A5), the automatic cash handling apparatus uses the transaction status management section 41.
Monitor the progress of the device (B6).

In this case, when waiting for a customer, the cash management unit 41 prints a slip and saves a log (B7). Thereby, the processing of the automatic cash handling apparatus relating to the exchange processing in the banknote clerk safe 31 is completed.

On the other hand, if the customer is not waiting for the customer, the process of B7 is performed after waiting for the customer to wait or to return to suspension.

The above is the safe exchange procedure of the first embodiment. FIGS. 7 and 8 are flowcharts showing a specific example of the safe exchange procedure in the deposit transaction.

In the figure, X1 to X4 show a response process from the automatic cash handling apparatus to the clerk when the banknote clerk safe 31 is to be extracted or when it is being extracted.

Here, X1 is a response process in an initial stage during input. In the process X1, when the banknote clerk safe 31 is to be removed, a response process is performed when it is determined that the input is being performed in the process b1 of FIGS. That is, an early replacement instruction is displayed.

On the other hand, when the banknote clerk safe 31 is removed, a response process is performed in the case where it is determined that an input is being performed in the process b2 of FIGS. That is,
An early replacement instruction is displayed.

X2 is a response process at the final stage during input. In this processing X2, the banknote clerk safe 31
5 is extracted, the response process is performed when it is determined that the input is at the final stage in the process b1 of FIGS. That is, an early mounting prompting display is performed.

On the other hand, when the banknote clerk safe 31 is removed, a response process is performed when it is determined that the input is the final stage in the process b2 of FIGS. That is, an early mounting prompting display is performed.

X3 is the banknote clerk safe 3 during output.
This is a response process when 1 is extracted. That is,
This is a process when it is determined that the output is being performed in the process b2 of FIGS. In this case, an early mounting reminder display is performed.

X4 is the banknote clerk safe 3 during output.
This is a response process when 1 is not extracted. In other words, this is the process when it is determined that the output is being performed in the process b1 of FIGS. In this case, a removal impossible display is displayed.

Note that X1 to X3 also show, for example, a response by voice or a warning sound in addition to the response by the screen display as described with reference to FIGS.

Further, X4 shows a case where a screen indicating that extraction is impossible is displayed, and the clerk safe removal button 383 is placed inside the clerk operation unit 38 so that it cannot be used. In addition to the case where the banknote clerk safe 31 is locked, the case where an error occurs when the banknote clerk safe 31 is forcibly removed is shown.

X5 in FIGS. 7 and 8 indicates a response process from the automatic cash handling apparatus to the customer during output.

In this case, it is determined whether or not there is a banknote clerk safe 31. If not, a message “Please wait” is output to the customer, and the safe waiting state is set. On the other hand, when there is the banknote clerk safe 31, the banknote storing process is executed.

FIG. 9 is a flowchart showing a specific example of the safe exchange procedure in the dispensing transaction. In FIG. 9, the same response processing as the response processing of FIGS.
The same reference numerals are given.

In the figure, X6 is a response process when the bill clerk safe 31 is removed at the final stage of input. In this case, since it is determined that the input is the final stage in b2 of FIGS. 5 and 6, an early mounting prompting display is performed. In this case, a response to "Please wait" is made to the customer (X7).

FIGS. 10 and 11 are flowcharts showing a specific example of the safe exchange procedure in the cash transfer transaction.

In this case, almost the same response processing as in the payment transaction is performed. Therefore, the same reference numerals are given to the same response processes as those in FIGS. 7 and 8, and the description is omitted.

The exchange processing of the banknote clerk safe 31 has been described above. Next, cash management associated with the exchange processing and the like will be described. This cash management is performed by the cash management unit 41.

FIG. 12 is a block diagram showing a configuration related to the cash management. As shown, the cash management unit 41
Are two cash counters 411 and 412 and a cash counter control unit 413 that controls the cash counters 411 and 412.
And a BRU control unit 4 for controlling the bill recycling unit
It has 14. The banknote clerk safe 31 has one cash counter 314.

Reference numeral 42 denotes a payout unit for feeding bills from the banknote safe 311 of the banknote clerk safe 31;
The transport unit transports the fed bill.

FIG. 13 shows the contents of the cash counter 411,
It is a figure showing the contents of cash counters 412 and 314.

When automatic replenishment is performed at the time of setting the banknote clerk safe 31, the banknote safe 311
When all the banknotes have been counted, the determined number is set in the cash counter 411 as the number of the banknote safe 311.

On the other hand, when the initial replenishment is not performed, that is, when the clerk uses the input unit 381 of the clerk operation unit 38 to input the number, the input number is stored in the cash counter 411 as the number of the banknote safe 311. Set.

When automatic replenishment is performed between transactions,
The number of banknotes in the cash counter 411 is updated based on the banknote counting result at the time of automatic replenishment. With this update, the remaining number of sheets in the banknote safe 311 can be grasped.

[0120] The number of rejected safes, the number of stackers, the type of money left behind, and the number of cash pieces in the cash counter 411 are also updated based on various transactions.

When the bill clerk safe 31 is removed, the contents of the cash counter 411 are evacuated to the cash counter 412 as shown in FIG. 14, and the contents of the cash counter 411 become zero.

When the exchange of the banknote clerk safe 31 is completed, the contents of the cash counter 314 are set in the cash counter 411 as shown in FIG. Further, the number of remaining bills in the banknote clerk safe 31 is the date at the time of removal,
It is printed together with the time, branch number, and automatic cash handling machine number. This print is made when the customer waits for the cash counter 412.
It is performed based on the contents of. FIG. 16 shows this printing process.
FIG. 17 shows the print contents.

According to this embodiment described in detail above, the following effects can be obtained. (1) First, monitor the progress of the device and check the cashier's safe 3
1 is prohibited only when it is necessary, so that the apparatus can be operated almost without stopping. Thereby, the service for the customer can be improved.

(2) Since the banknote safe 31 can be replaced regardless of the state of the apparatus, there is no need for the replacement staff to wait. As a result, cash operation from holiday operation and exchange from a branch to an automatic cash handling machine at a remote location is shortened, media exchange including cash exchange of a larger number of automatic cash handling devices becomes possible, and the equipment operation rate is improved. Can be.

(3) Further, according to this embodiment, the progress of the apparatus is monitored in detail, and an appropriate message is output in accordance with each state, so that the exchange process can be easily performed.

(4) According to this embodiment, even if the banknote clerk safe 31 can be removed, the electronic lock of the banknote clerk safe 31 is not released unless a predetermined key operation is performed. As a result, unauthorized removal can be prevented.

(5) Further, according to this embodiment, it is possible to consider the security accompanying the media exchange to a third party or the like. Specifically, since the withdrawal slip is printed, the slip can be attached to the banknote clerk safe 31 and brought back.
Also, since the same contents as the withdrawal slip can be logged in the apparatus, the history of bill exchange can be known. Further, since the log information in the apparatus can be referred to by the host computer or the remote monitoring apparatus, the progress of the exchange can be grasped by the financial institution.

Next, a second embodiment of the present invention will be described. In the first embodiment described above, the case in which output is regarded as a period during which bills enter the bank clerk safe 31 and during this period, the removal of the bank clerk safe 31 is uniformly prohibited has been described.

On the other hand, in this embodiment, even during the output, the withdrawal of the banknote clerk safe 31 is prohibited only when the banknote is actually put into the banknote clerk safe 31. It is.

In such a state, in a deposit transaction or a cash transfer transaction, when a rejected banknote or the like occurs or the stackers 32 to 34 are full, the deposited banknote or the like must be put in the bank clerk safe 31. There are cases.

In the dispensing transaction, there are cases where a rejected bill is generated, and a case where a customer forgets to take a bill.

In such a configuration, even during output, if there is no occurrence of a state in which bills are inserted into the bank clerk safe 31, the bank clerk safe 31 can be withdrawn. Is forbidden.

Further, even if the banknote clerk safe 31 is removed during output, if the state of inserting a banknote into the banknote clerk safe 31 does not occur, the transaction is continued as it is. If this state occurs, the following processing is performed. Is performed.

In a deposit transaction or a cash transfer transaction, the process of storing the deposited banknote is interrupted. In addition, an early installation prompt is displayed for the attendant. Further, a medium such as a passbook is returned to the customer as it is. Further, a message "Please wait" is displayed for the next customer until the bill clerk safe 31 is attached and the deposited bills are stored.

In the dispensing transaction, the counting process of bills to be dispensed is interrupted. In addition, an early installation prompt is displayed for the attendant. For the customer, "Please wait for a while" until the banknote clerk safe 31 is installed.
Is displayed and the withdrawal transaction is interrupted.

According to this embodiment described in detail above, the banknote clerk safe 31 during the transaction is more convenient than the first embodiment.
Can be secured for a long period of time, the effect of suppressing the downtime can be enhanced.

Next, a third embodiment of the present invention will be described. In this embodiment, the banknote clerk safe 3
1 is the same as that of the second embodiment. However, in the second embodiment, the case has been described in which the withdrawal transaction is stopped when the banknote clerk safe 31 is removed during the withdrawal transaction.

On the other hand, in this embodiment, even in such a case, the dispensing transaction can be continued as it is. That is, in this embodiment, during output,
When a bill to be inserted into the banknote clerk safe 31 is generated, the banknote is evacuated to the temporary storage section 37, and when the banknote clerk safe 31 is mounted, the banknote is transferred from the temporary storage section 37 to the banknote clerk safe 31.

According to such a configuration, the banknote clerk safe 3
Even if 1 is withdrawn, the dispensing bill can be counted, so that the dispensing transaction can be continued as it is.

FIGS. 18 and 19 are flow charts showing the processing at the time of the deposit transaction in the third embodiment. In addition,
15 and 19, the same parts as those in FIGS. 7 and 8 are denoted by the same reference numerals.

In the drawing, X11 is processing when a banknote such as a rejected banknote to be inserted into the banknote clerk safe 31 is generated during storage of the banknote being output.

In this processing, when a rejected bill or the like is generated, it is first determined whether or not the bill clerk safe 31 is mounted.

[0143] When the banknotes are attached, the rejected banknotes and the like are stored in the reject safe 312 of the banknote clerk safe 31, and when not mounted, they are stored in the temporary holding section 37.

After the storing process is completed, after the passbook is returned to the customer, it is determined whether or not the banknotes are stored in the temporary holding unit 37. If the banknotes are not stored, the process returns to the customer waiting.

If it is stored, it is determined whether or not the banknote clerk safe 31 is mounted. If it is mounted, the banknote is transferred from the temporary holding unit 37 to the reject safe 312. In this case, not only reject bills but also stackers 32-34.
Is full, the portion that could not be stored in the stackers 32-34 is also stored in the reject safe.

If the banknote clerk safe 31 is not mounted, it is moved after it is mounted. In this case, a message "Please wait" is displayed to the next customer. In addition, an early installation reminder is displayed for the attendant (X12).

FIG. 20 and FIG. 21 are flow charts showing processing at the time of withdrawal transaction in the third embodiment. In addition,
16 and 21, the same parts as those in FIG. 9 are denoted by the same reference numerals.

In the figure, X13 is a process in the case where a bill to be inserted into the bill clerk safe 31 such as a rejected bill is generated at the start of the preceding counting of cash during output.

In this process X13, when a rejected banknote or the like is generated, if the banknote clerk safe 31 is attached, the rejected banknote or the like is stored in the reject safe 312 of the banknote clerk safe 31; Are stored in the temporary storage section 37.

Thus, even if a rejected bill or the like occurs, the counting is not interrupted, and the transaction is continued as it is.

Process X14 is a process for transferring the banknote from the temporary storage section 37 to the reject safe 312 after the cash is released. This processing is the same as that described in the previous processing X11, and thus the description is omitted.

FIGS. 22 to 24 are flow charts showing the processing at the time of cash transfer in the third embodiment. In addition,
22 to 24, the same parts as those in FIGS. 10 and 11 are denoted by the same reference numerals.

In the figure, when a rejected banknote or the like is generated, the rejected banknote or the like is stored in the temporary storage section 37 by processing X15, and the rejected banknote or the like is moved from the temporary storage section 37 to the reject safe 317 by processing X16. .

The processing by X15 and X16 is the same as that shown in FIG.
8, since it is almost the same as that described in the processing X11 of FIG. 19, the description is omitted.

Next, a fourth embodiment of the present invention will be described. In the third embodiment, the case where all the banknotes stored in the temporary holding unit 37 are returned to the reject safe 312 has been described.

However, the banknotes stored in the temporary storage section 37 are not necessarily all rejected banknotes, and some banknotes are stored in the temporary storage section 37 although they are normal.

Therefore, in this embodiment, the temporary holding section 37
When the banknotes stored in the banknote clerk safe 31 are returned to the banknote clerk safe 31, only the banknotes to be returned to the reject safe 312 are returned.

FIG. 25 is a flowchart showing this processing. In FIG. 25, first, the banknotes are
It is determined based on the result of the discrimination by the discrimination unit 35 when the banknotes have been evacuated to 7 that all the banknotes evacuated to the temporary storage unit 37 are banknotes to be returned to the reject safe 312.

If the banknotes are all to be returned, the banknotes are returned to the reject safe 312. If there are banknotes not to be returned, all the banknotes evacuated to the temporary holding section 37 are again discriminated by the discriminating section.

By this discrimination, the normal banknotes are stored in the banknote safe 3
11 and the stackers 32-34, and the 5,000 notes, reject bills, etc. are returned to the reject safe. According to such a configuration, the operational efficiency of the banknote can be improved.

Although several embodiments of the present invention have been described above, the present invention is not limited to the above-described embodiments.

For example, in the above embodiment, the case where the present invention is applied to the exchange of a bank clerk safe has been described, but the present invention can also be applied to the exchange of a coin clerk safe.

In addition, it goes without saying that the present invention can be variously modified without departing from the scope of the invention.

[0164]

As described in detail above, according to the present invention,
It is possible to provide an automatic cash handling apparatus capable of replacing a staff safe with almost no downtime of the apparatus.

[Brief description of the drawings]

FIG. 1 is a block diagram showing the principle configuration of the present invention.

FIG. 2 is a block diagram showing a configuration of a main part of the first embodiment of the present invention.

FIG. 3 is a flowchart showing a deposit transaction.

FIG. 4 is a flowchart showing a dispensing transaction.

FIG. 5 is a flowchart illustrating a safe replacement procedure according to the first embodiment.

FIG. 6 is a flowchart for explaining a safe replacement procedure according to the first embodiment.

FIG. 7 is a flowchart showing a deposit transaction according to the first embodiment.

FIG. 8 is a flowchart showing a deposit transaction according to the first embodiment.

FIG. 9 is a flowchart showing a dispensing transaction according to the first embodiment.

FIG. 10 is a flowchart showing a cash transfer transaction according to the first embodiment.

FIG. 11 is a flowchart showing a cash transfer transaction according to the first embodiment.

FIG. 12 is a block diagram showing a cash management configuration.

FIG. 13 is a diagram showing the contents of a cash counter.

FIG. 14 is a diagram for explaining a process of saving the contents of a cash counter.

FIG. 15 is a diagram for explaining a process of moving the content of a cash counter.

FIG. 16 is a flowchart showing a slip printing process.

FIG. 17 is a diagram showing a print content of a slip.

FIG. 18 is a flowchart showing a deposit transaction according to the third embodiment.

FIG. 19 is a flowchart showing a deposit transaction according to the third embodiment.

FIG. 20 is a flowchart showing a dispensing transaction according to the third embodiment.

FIG. 21 is a flowchart showing a dispensing transaction according to a third embodiment.

FIG. 22 is a flowchart showing a cash transfer transaction according to the third embodiment.

FIG. 23 is a flowchart showing a cash transfer transaction according to the third embodiment.

FIG. 24 is a flowchart showing a cash transfer transaction according to the third embodiment.

FIG. 25 is a flowchart showing the operation of the fourth embodiment of the present invention.

FIG. 26 is a block diagram illustrating a configuration of a bill cycle unit.

FIG. 27 is a block diagram showing a configuration of a coin cycle unit.

[Explanation of symbols]

 1 monitoring means 2 notification means 3 response means

──────────────────────────────────────────────────続 き Continuation of front page (56) References JP-A-62-274493 (JP, A) (58) Fields investigated (Int. Cl. ⁶ , DB name) G07D 9/00 408 G07D 9/00 456 G06F 19/00

Claims (5)

(57) [Claims] An automatic cash handling system of a customer-operated type with a detachable cash refill safe for monitoring whether or not the customer is operating the device, the type of operation being operated , and the progress of the operation. and monitoring means (1) for, and notification means for device handlers notifies the removal of the safe to the device (2), when notified by the notification means (2), said monitoring means (1) From the result of the monitoring , cash is released from the safe
And whether the cash is in the safe ,
Response means (3) for responding to the device operator whether or not the safe can be removed, wherein the response means (3) is in a state where cash is dispensed from the safe;
And it is not in any state that cash can be put in the safe
Based on the judgment, give the equipment handler the safe
An automatic cash handling apparatus, which responds that it can be removed . 2. The response means (3), wherein the device is connected to the safe.
When in the replenishment operation state using
Make a non-removable response to prohibit removal of the safe.
2. The method according to claim 1, wherein
Automatic cash handling equipment. 3. The response means (3), wherein the device is a customer waiting state.
The safe can be removed by the operator when in the state
2. The response according to claim 1, wherein
Automatic gold handling equipment. 4. The response means (3) is selected by a customer.
Said transaction is a transaction without cash transfer,
Respond to the operator of the device that the safe can be removed
2. The automatic cash handling apparatus according to claim 1, wherein: 5. The system according to claim 1, wherein the response means (3) selects a transaction selected
When the customer has not completed the key operation,
Responding that the safe can be removed.
2. The automatic cash handling apparatus according to claim 1, wherein