JP2024038108A - Information processing equipment, monitoring system, and control program - Google Patents

Abstract

[Problem] To reduce the burden on the care staff by preventing unnecessary notifications to the care staff, and to prevent the burden from being excessively concentrated on the administrator. An information processing device 20 provides information for instructing a staff terminal 40 used by a staff 80 and a staff member 80 corresponding to a care recipient 70 based on predetermined conditions for each event related to a care recipient 70. A notification destination determination unit 212 that selects and determines which of the information manager terminals 30 used by the administrator 90 should be notified, and a notification unit 22 that notifies the notification destination determined by the notification destination determination unit 212. , is provided. [Selection diagram] Figure 7

Description

The present invention relates to an information processing device, a monitoring system, and a control program. In particular, the present invention relates to an information processing device, a system, and a control program for providing care to a cared person.

Vital information such as body temperature and blood pressure is constantly monitored from a monitoring device attached to a patient, and when an alarm condition occurs, the biological information is transmitted to the medical staff in a remote location in charge of the patient via a communication line. A biometric information distribution system is known that distributes biometric information through a mobile information terminal (Patent Document 1). In this chiropractic information distribution system, in order to provide constant support, multiple medical staff members are assigned to each patient, and biological information is distributed to multiple staff members according to their work schedules when an alarm condition occurs. is being distributed.

Furthermore, in facilities such as hospitals and welfare facilities for the elderly, there is a risk that care recipients may fall while walking or fall off beds and be injured. Therefore, in order to enable nurses and caregivers to rush to the scene immediately when a person being cared for is in such a state, progress is being made in the development of a system that constantly detects the condition of the person being cared for. ing. In such a system, when an abnormal condition such as a fall or fall of a care recipient is detected, multiple staff members in charge are notified at the same time. In such a case, there is a problem in that notifications to the staff become frequent, which increases the mental and physical load on the staff. In order to solve these problems, the system disclosed in Patent Document 2 does not notify multiple staff members all at once when an abnormality is detected in a cared person, but instead sends the notification to the administrator. A system has been disclosed that aggregates information, refers to live footage of the cared person, determines whether or not emergency response is necessary, and, if necessary, determines and dispatches staff to take charge.

Japanese Patent Application Publication No. 2003-319913 International Publication No. 2019/216045

However, in the biological information distribution system disclosed in Patent Document 1, when there are many patients in charge, or when alarm judgment accuracy is low and there are many false judgments, many notifications are sent to medical staff. There is a problem in that the load is heavy due to situations such as having to interrupt operations while other tasks are being performed. To deal with such problems, as in the system of Patent Document 2, when an event such as an alarm occurs, the administrator can collect information, decide whether a response can be taken, and then give instructions to the staff. By sending only the staff in charge, the number of notifications sent to individual staff members is greatly reduced, reducing the burden on the staff. However, since all the notifications are concentrated on the administrator, the high burden on the administrator becomes a problem.

The present invention has been made in view of the above circumstances, and can reduce the burden on care staff by preventing unnecessary notifications to the care staff, and prevent the burden from being excessively concentrated on the administrator. The purpose is to provide information processing equipment, monitoring systems, and control programs.

The above object of the present invention is achieved by the following means.

(1) For each event related to a care recipient, based on predetermined conditions, the staff terminal used by the staff corresponding to the care recipient and the information manager terminal used by the information manager who instructs the staff a notification destination determination unit that determines which of the parties to notify;
a notification unit that notifies the notification destination determined by the notification destination determination unit;
An information processing device comprising:

(2) The notification destination determination unit selects the information manager terminal as the notification destination if the type of event is a preset specific event as the predetermined condition;
The information processing device according to (1) above, wherein the staff terminal is selected as a notification destination in a case other than the specific event.

(3) The notification destination determination unit selects the staff terminal as a notification destination when the event determination accuracy is equal to or higher than a predetermined value as the predetermined condition;
The information processing device according to (1) above, wherein the information processing device selects the information manager terminal as a notification destination when the determination accuracy is not greater than or equal to the predetermined value.

(4) The notification destination determination unit selects the information manager terminal as the notification destination if the type of the event is a preset specific event, regardless of the event determination accuracy. , the information processing device according to (3) above.

(5) comprising a storage unit that stores a history of event information including state information of the person to be cared for, the determined type of the event, and a personal ID that identifies the person to be cared for;
The state information includes an output from a detection unit that detects movement of the care recipient in an observation area associated with the care recipient,
The notification destination determination unit uses the degree of similarity between past behavior data and current behavior data of the care recipient as the determination accuracy of the event, as described in (3) or (4) above. Information processing device.

(6) The information processing device according to (2) or (4) above, wherein the specific event is an event that requires an urgent response.

(7) further comprising an event determination unit that determines whether an event regarding the care recipient has occurred based on the acquired state information regarding the care recipient;
The notification destination determination unit determines which of the staff terminal and the information manager terminal to notify for each event determined by the event determination unit, from (1) to (6) above. The information processing device according to any one of the above.

(8) The said staff is plural;
The notification section is
When the staff terminal is selected as the notification destination, notifying the staff terminals of a plurality of staff members of the event;
If the information manager terminal is selected as the notification destination, the information manager terminal is notified of the event, and then,
A distribution instruction selected by the staff member who takes care of the person to be cared for from among the plurality of staff members from the information manager terminal is received, and the information is sent to the staff member selected by the received instruction. The information processing device according to any one of (1) to (7) above, which notifies an event.

(9) a detection unit that detects the movement of the care recipient in an observation area associated with the care recipient;
The information processing device according to any one of (1) to (8) above;
one or more staff terminals;
A monitoring system equipped with an information manager terminal.

(10) As a notification destination for each event related to the care recipient, based on predetermined conditions, a staff terminal used by the staff corresponding to the care recipient, and an information manager used by the information manager who instructs the staff. (a) determining whether to notify one of the terminals;
Step (b) of notifying the notification destination selected in step (a);
A control program that is executed by a computer that controls information processing equipment.

According to the present invention, the information processing device includes a staff terminal used by a staff member corresponding to the care recipient, and an information manager who instructs the staff based on predetermined conditions for each event related to the care recipient. A notification destination determination unit that sets one of the information manager terminals used by the information manager terminal as a notification destination, and a communication unit that notifies the notification destination set by the notification destination determination unit. This reduces the burden on the care staff by preventing unnecessary notifications to the care staff, and prevents the burden from being excessively concentrated on the administrator.

FIG. 1 is a diagram showing the overall configuration of a monitoring system according to a first embodiment. It is a figure which shows the example of the detection part installed in the room of a care recipient. FIG. 2 is a block diagram showing a schematic configuration of a detection section. FIG. 2 is a block diagram showing a schematic configuration of a server. FIG. 2 is a block diagram showing a schematic configuration of an information manager terminal. FIG. 2 is a block diagram showing a schematic configuration of a staff terminal. 3 is a flowchart showing event notification processing in the first embodiment. It is a subroutine flowchart which shows notification destination determination processing (step S130). This is an example of an event list stored in a storage unit. FIG. 2 is a schematic diagram illustrating analysis of behavioral information based on a movement trajectory of a person to be cared for based on a photographed image. FIG. 10A is a schematic diagram showing a state after FIG. 10A. This is an example of an operation screen for confirming an event. This is an example of an operation screen for event confirmation displayed on an information manager terminal. It is a subroutine flowchart which shows notification destination determination processing (step S130) in 2nd Embodiment.

Embodiments of the present invention will be described below with reference to the accompanying drawings. In addition, in the description of the drawings, the same elements are given the same reference numerals, and redundant description will be omitted. Furthermore, the dimensional ratios in the drawings are exaggerated for convenience of explanation and may differ from the actual ratios.

(overall structure)
FIG. 1 is a diagram showing the overall configuration of a system (hereinafter referred to as a monitoring system 1) according to the present embodiment according to the first embodiment, and FIG. 3 is a diagram illustrating an example of a section 10. FIG.

As shown in FIG. 1, the monitoring system 1 includes a plurality of detection units 10, a server 20, an information manager terminal 30, and a staff terminal 40 (also referred to as a care staff terminal) carried by one or more care staff during work. Equipped with These are connected via wired or wireless LAN (Local
They are communicably connected to each other via a network 50 such as an area network, a telephone network, or a data communication network. Network 50 may include relays such as repeaters, bridges, routers, or cross-connects that relay communication signals.

The monitoring system 1 is disposed at an appropriate location depending on the person to be cared for 70 (the person to be cared for or the person to be watched over). The care recipient 70 is, for example, a patient who requires nursing care due to illness or injury, a cared person who requires care due to decline in physical ability due to old age, or a person living alone. Particularly, from the viewpoint of enabling early detection and early response, the person to be cared for 70 may be a person who needs to be diagnosed when a predetermined inconvenient event such as an abnormal condition occurs to the person. Therefore, the monitoring system 1 is suitably installed in a building such as a hospital, a welfare facility for the elderly, or a residential unit, depending on the type of person 70 to be cared for. In the example shown in Figure 1,
The monitoring system 1 is placed in a facility that includes a plurality of rooms (living rooms) in which a plurality of care recipients 70 reside, and a plurality of rooms including a care station (also referred to as a nurse station). Furthermore, the care record includes a care record sheet, a nursing record sheet (medical record, daily life record), and a diagnostic record, which record the care given to these care recipients by staff (caregivers, nurses, etc.).

The detection unit 10 is also referred to as a sensor box, and is placed in each living room of the care recipient 70, which is an observation area. In the example shown in FIG. 1, the four detection units 10 are A
They are placed in the rooms of Mr., Mr. B, Mr. C, and Mr. D, respectively. As shown in FIG. 2, the observation area of the detection unit 10 includes a bed 60. Care staff 80 (hereinafter also simply referred to as staff 80) who provide care such as nursing or nursing care to the care recipient 70,
Each of them carries around a staff terminal 40, which is a mobile terminal. However, the monitoring system 1
The position, number, etc. of each component included in is not limited to the example shown in FIG. For example, server 20
may not be located at the care station, but may be an external server unit connected to the network 50.

(Status information and judgment section)
In this embodiment, the server 20 functions alone or in cooperation with the detection unit 10 as an "information processing device." Further, in the present embodiment, the information processing apparatus uses the acquisition unit to detect the detection unit 10 or other terminals (PC: (
Status information regarding the person to be cared for is acquired from the personal computer (Personal Computer).
The acquired state information is stored in a storage unit of the information processing device, for example, a storage unit (database 23 described below) of the server 20.

“Status information” includes information on each species. For example, the status information acquired from the detection unit 10 mainly includes the following three types. The first and second types are the "detection signal" itself detected by the sensor of the detection unit 10, or the "event" determined based on the detection signal. The third type of status information acquired from other terminals is a "care record" regarding the person to be cared for. The first type of "detection signal" includes images captured by a camera, care calls (
This includes a call signal (nurse call) and a body movement signal from a body movement sensor. The second type of “
"Event" is an event (provisional) determined by the control section of the detection section 10 by processing the captured image of the camera. The third type of "care record" is acquired through a terminal (PC), and includes not only data input by staff into the terminal using keys, but also scanned image data from a handwritten paper care record sheet. It may also include data converted into text by OCR.

The server 20 functions as an "event determination unit 211" that determines whether an event (a sudden event such as an accident, or an action trigger for starting a care response) has occurred based on status information. If the status information is of the first type (detection signal), the event determination unit 2
11 determines the occurrence of an event such as the person getting up or leaving the bed based on the photographed image, or determines the occurrence of an event (care call) when a button on the care call unit is pressed. Further, if the status information is of the second type (event (provisional)), a subsequent determination is made by the confirmation/correction determination algorithm used by the event determination unit 211, and thereby the detection unit
The event (provisional) obtained from 0 can be adopted as is (confirmation), or modified to another event.

If the status information is of the third type (care record), an event is determined based on a change in the care record. For example, long-term records of a care recipient may reveal the amount or frequency of urination and defecation;
The server 20 detects changes in the trend of food and beverage intake, and if a change of a predetermined rate or more from the previous amount, frequency, or intake occurs in a short period of time within a predetermined period, the server 20 generates an event ( alert). In this case, the timing for determining an event may be determined periodically (every day), or may be determined at the timing when a handwritten care record sheet is scanned and converted into data.

(Detection unit 10)
FIG. 3 is a block diagram showing a schematic configuration of the detection section 10. As shown in FIG. As shown in the figure, the detection unit 10
The control section 11, the communication section 12, the camera 13, the care call section 14, and the audio input/output section 15
These are interconnected by a bus. The detection unit 10 detects the care target 70
Detect state information. As described above, the status information is, for example, a captured image from the camera 13 or a detection signal from a body movement sensor.

The control unit 11 includes a CPU (Central Processing Unit), a RAM (Random Access Memory), and a ROM (Read Only).
Memory), etc., and controls each part of the detection unit 10 and performs arithmetic processing according to a program. Note that the control unit 11 further includes an HDD (Ha
rd Disk Drive).

The communication unit 12 communicates with, for example, the server 20 and the information manager terminal 3 via the network 50.
This is an interface circuit (for example, a LAN card, a wireless communication circuit, etc.) for communicating with other devices such as 0 or the staff terminal 40.

The camera 13 is arranged, for example, on the ceiling or the upper part of the wall of the living room, photographs the bed 60 of the care recipient 70 directly below as an observation area, and outputs a photographed image (image data). This photographed image includes still images and moving images. Although the camera 13 is a near-infrared camera, a visible light camera may be used instead, or these may be used in combination.

The care call unit 14 includes a push-button switch, and detects a care call when the switch is pressed by the care recipient 70. Instead of a push-button switch, a voice microphone may be used to detect care calls. When the switch of the care call section 14 is pressed, that is, when a care call is detected, the control section 11 controls the communication section 12 and the network 50.
A notification to the effect that there is a care call is sent to the server 20 or the like via.

The audio input/output unit 15 is, for example, a speaker and a microphone, and enables voice communication by transmitting and receiving audio signals to and from the information manager terminal 30 via the communication unit 12. Note that the audio input/output unit 15 may be connected to the detection unit 10 via the communication unit 12 as an external device of the detection unit 10.

The detection unit 10 also includes a Doppler shift type body movement sensor that transmits and receives microwaves to and from the bed 60 to detect Doppler shifts of the microwaves caused by body movements (for example, breathing movements) of the care recipient 70. Further provision may be made. With this body movement sensor, the care recipient 7
The body movement of the chest (up and down movement of the chest) accompanying the breathing movement of 0 is detected. If a disturbance in the cycle of the chest body movement or an amplitude of the chest body movement that is less than a preset threshold is detected, it is determined that there is a slight body movement abnormality (for example, due to cardiac arrest). The determination of this abnormality of microbody movement is performed by the detection unit 1
This may be done on the 0 side, or may be done on the server 20 side by sending only the signal to the server 20.

(Determination of events by image processing)
In this embodiment, changes in the state of the care recipient 70 detected by the detection unit 10, such as getting up, getting out of bed, falling, and abnormal microbody movements, are events that should be reported to the staff 80. It is called an event. This event also includes a care call by the care call unit 14. The detection unit 10 transmits information about the event that has occurred to the server 20.

The control unit 11 detects the behavior of the care recipient 70 from the image taken by the camera 13. The actions to be detected include "getting up" to get up from the bed 60, and "getting up" from the bed 60 after getting up.
This includes "getting off the bed" where the patient leaves the bed, "falling" where the patient falls from the bed 60, and "falling" where the patient falls onto the floor or the like.

The control unit 11 detects an image silhouette (hereinafter referred to as a "person silhouette") from a plurality of captured images (moving images). A human silhouette can be detected, for example, by extracting a range of pixels in which the difference is relatively large based on a time difference between images captured at different times. The human silhouette may be detected by a background subtraction method that subtracts a background image from a photographed image.

The area within the rectangle circumscribed by the outline of the image of the person to be cared for 70 can be detected as a human rectangle (see FIG. 10A described below) that is circumscribed by the outline of the image of the person to be cared for. Furthermore, a silhouette of an image of the head of the care recipient 70 (hereinafter referred to as a "head silhouette") may be detected together with or in place of the human silhouette obtained from the overall image of the person. An area within a rectangle circumscribed by the outline of the image of the head of the person to be cared for 70 can be detected as a head rectangle circumscribed to the outline of the image of the head of the person to be cared for in the captured image.

Detection of getting up, getting out of bed, falling, and falls is done by determining the posture of the care recipient 70 from the detected human silhouette (
For example, a standing position, a sitting position, a lying position, etc.) and a relative position with an object installed in the living room such as the bed 60 are used to detect whether the apparatus is getting up, leaving the bed, or falling. For example, "getting up" can be recognized when the width that the human silhouette crosses any side of a preset upward-looking rectangle with the four corners of the bed 60 as vertices increases to 20 cm or more. For example, in the case of "getting out of bed", the ratio of the outside area of the person's silhouette to the inside of the rectangle increases to 80%.
This can be recognized based on the above. In addition, when determining the sitting position, it may be further determined whether the sitting position is a sitting position near the side of the bed 60 (edge-sitting position). When the control unit 11 of the detection unit 10 detects any type of behavior (event) such as getting up, leaving the bed, or falling, the control unit 11 of the detection unit 10 sends a notification to the server 2 that the behavior has occurred.
Send to 0 etc.

Detection of such an event may be performed by a program processed by the CPU of the control unit 11, or may be performed by a built-in processing circuit. In this case, the detected event (tentative) is transmitted to the server 20 as the second type of status information as described above. Note that the present invention is not limited to this, and all or most of these detection processes are performed on the server 20 side, and the control unit 11 only transmits the captured image (the above-mentioned first type of status information) to the server 20. You can do it like this. When the control unit 11 detects any type of behavior,
A notification to the effect that the action has occurred is transmitted to the server 20 or the like. In this case, the detection unit 10 and the server 20 work together to function as an information processing device, and function as an “event determination unit” that determines an event based on the state information acquired by the detection unit 10 itself.

Here, when the work of the staff 80 is care work for the person to be cared for 70, the contents of response regarding a predetermined event will be explained. The predetermined event is an event related to the care recipient 70, and includes at least getting up, getting out of bed, falling, and falling. It is determined whether the device has “waked up” and if the determination is within a predetermined time (wake-up time preset at the facility (for example, 7:00 AM to 8:00 AM)), morning care is performed. This morning care includes face washing, tooth brushing assistance, denture fitting, dressing assistance, etc. Additionally, if the event involves "getting out of bed," wheelchair transfer or walking assistance may be required. In addition, regular (scheduled) events (care events) other than the events determined by the detection unit 10 include drinking, meal assistance, excretion assistance, wheelchair transfer, walking assistance, body position change (bedsore prevention), and bathing assistance. . For these regular care events, the care call unit 14 or the like may generate an alert at a fixed time. When the staff 80 responds to these predetermined irregular events and regular events, records are made according to the content of the care event and accumulated as care history (history information). This care history is input, for example, by the staff 80 who mainly takes care of the patient, through the staff terminal 40 or the information manager terminal 30.

(Server 20)
FIG. 4 is a block diagram showing a schematic configuration of the server 20. As shown in FIG. Control unit 21, communication unit 22,
and a database 23. This server 20 may be provided in the same building as the room for the care recipient 70, or may be provided in a remote location and connectable via a network. For example, the server 20 may be a cloud server that is virtually constructed by a plurality of servers placed on a network such as the Internet. Each component is communicably connected to each other by a bus.

(Control unit 21)
The control unit 21 has the same configuration as the control unit 11 of the detection unit 10, and includes a CPU, RAM, and ROM.
Equipped with etc. In addition to the above-mentioned "event determining section 211," the control section 21 also functions as a "notification destination determining section 212."

When the event determining unit 211 acquires the first type of status information (detection signal) as described above, it determines whether an event has occurred based on this status information. If it is the second type of status information (an event (tentative) detected by the detection unit 10), the content that should be conveyed to the staff 80 is determined for this event (tentative) using a confirmation/correction determination algorithm. do. For example, when the detection result of the event (provisional) by the detection unit 10 is a getting up, the determination algorithm corrects this to an event of falling. If it is the third type of status information (care record), it is determined from this status information whether or not an event has occurred. The event determination unit 211 including the determination algorithm reflects past behavior data of the care recipient 70, and is based on the FB described below.
Modifications and improvements can be made by reflecting the results.

Furthermore, the event determination unit 211 outputs the event determination accuracy. For example, the event determination unit 211 outputs the determination accuracy (accuracy) when determining an event using the trained model. This trained model is machine learned by supervised learning using a large number of learning sample data in which behavior data (trajectories of movement) and event types described below are used as correct labels. In addition, as another method, the event determination unit 211 compares past behavior data and current (real-time) behavior data of the care recipient 70, as will be described later.
Judgment accuracy is calculated based on the degree of similarity.

The control unit 21 also includes the type of event determined by the event determination unit 211 and the event ID.
, event information including the personal ID (name, ID) of the care recipient is generated. Notification destination determination unit 2
12 sets either the staff terminal 40 or the information manager terminal 30 as the notification destination based on predetermined conditions for each event related to the care recipient. The predetermined condition is, for example, the determination accuracy (accuracy) of the event, or whether the event is of a predetermined specific type. The specific type of event is an event that requires an urgent response to the care recipient 70. For example, it is an event that poses a high degree of physical danger to the care recipient 70. This specific type of setting may be set by an administrator such as the information administrator 90.

(Communication department 22)
The communication unit 22 functions as a notification unit that notifies the staff 80 or the information manager 90 of events. The communication unit 22 also acquires status information from the detection unit 10 and the like. The communication unit 22 is an interface for various local connections, such as a network interface for wired communication based on standards such as Ethernet (registered trademark), and an interface for wireless communication based on standards such as Bluetooth (registered trademark) and IEEE802.11. It communicates with each terminal connected to the network 50.

(Database 23)
The database 23 records a list of care recipients, a staff list, an event list, and care records. The care recipient list and the staff list include personal IDs (names, numbers), room numbers, staff names, affiliated units, etc. regarding the care recipients 70 and staff 80. Furthermore, the event list (see FIG. 9, which will be described later) includes event information, response status, and FB results (feedback results). Note that the database 23 may be configured separately from the server 20. For example, only the database 23 may be a file server located on a cloud.

(Information manager terminal 30)
FIG. 5 is a block diagram showing a schematic configuration of the information manager terminal 30. As shown in FIG. Information manager terminal 30
is a so-called PC, and includes a control section 31, a communication section 32, a display section 33, an input section 34, and an audio input/output section 35, which are interconnected by a bus. The control unit 31 controls the detection unit 1
The control unit 11 has the same configuration as the control unit 11 of No. 0, including a CPU, RAM, ROM, etc.

The communication unit 32 is an interface for various local connections, such as a network interface for wired communication based on standards such as Ethernet (registered trademark), and an interface for wireless communication based on standards such as Bluetooth (registered trademark) and IEEE802.11. It communicates with each terminal connected to 50.

The display unit 33 is, for example, a liquid crystal display, and displays various information. The display section 33 is
For example, an image taken by the detection unit 10 is displayed.

The input unit 34 includes a keyboard, a numeric keypad, a mouse, etc., and is used to input various information.

The audio input/output unit 35 is, for example, a headset equipped with a speaker and a microphone.

In this embodiment, the information manager terminal 30 is used as a terminal for the information manager 90, displays various information within the facility to the information manager 90, and receives instructions. In addition, the staff 80 can send and receive audio signals to and from the detection unit 10 or the staff terminal 40 via the communication unit 32.
Enables voice calls with other people. Here, the information manager 90 is a manager who supervises a plurality of staff members 80. The information manager 90 is a staff member 8 who works not only in one facility but also in multiple facilities.
0 may be managed in an integrated manner. Note that the information manager 90 may also be called a care director. The information manager 90 checks the once aggregated state information such as events from the detection unit 10 and the like through the information manager terminal 30, and makes a determination regarding the state information. And based on the judgment results,
The response to this event is assigned to the staff 80 and specific instructions are given.

In addition, the staff 80 or technical staff, etc., communicate with the detection unit 1 through the information manager terminal 30.
0 is installed in each room (living room), it is possible to associate the room number with the detection unit 10, and to check the position information of objects installed in the living room such as the bed 60, that is, the outline of the upward view from the ceiling camera 13. Proofread and specify information. Further, identification information such as the name and ID number of the person 70 to be cared for who is hospitalized or resident is associated with each room number.

(Staff terminal 40)
FIG. 6 is a block diagram showing a schematic configuration of the staff terminal 40. As shown in FIG. The staff terminal 40 is
It includes a control section 41, a wireless communication section 42, a display section 43, an input section 44, and an audio input/output section 45, which are interconnected by a bus. The control unit 41 has the same configuration as the control unit 11 of the detection unit 10, and includes a CPU, RAM, ROM, and the like. The wireless communication unit 42 allows Wi-Fi
, Bluetooth (registered trademark), and other standards, and wirelessly communicates with each device via the access point 51 or directly. The display section 43 and the input section 44 are touch panels.
This is a superimposed touch sensor. The display unit 43 and the input unit 44 display various operation screens that display a list of multiple events included in the event list to the staff 80, display instructions from the information manager 90, and display various operation screens to the staff 80. It accepts various operations through. The audio input/output unit 45 is, for example, a speaker and a microphone, and enables the staff member 80 to make a voice call with other staff terminals 40 via the wireless communication unit 42 . The staff terminal 40 can be configured by a portable communication terminal device such as a tablet computer, a smartphone, or a mobile phone.

The staff member 80 performs login authentication processing through the assigned staff terminal 40 at the start of work. The staff member 80 inputs the staff ID and password through the touch panel (display section 43, input section 44) of the staff terminal 40, and transmits them to the server 20. The server 20 matches the authentication information stored in the database 23 and the staff 8
The login authentication is completed by transmitting the authentication result according to the authority of 0 to the staff terminal 40.

Each staff member 80 belongs to a staff unit (group in charge). Here,
A staff unit is a care receiver unit to which a plurality of care recipients who reside in a common area such as the same floor within a facility belong, and a group to which a plurality of staff members in charge of these care receiver units belong. For example, a plurality of care recipients 70 (care recipients) belonging to a care recipient unit on the 2nd floor east building of a nursing care facility are provided with 24-hour care by being divided among a plurality of staff members belonging to one staff unit. In this case, if any event related to the care recipient 70 is detected in the cared person unit on the 2nd floor east building, all staff (logged in) belonging to the staff unit in charge of this cared person unit will Event information will be notified to staff terminals. The lists of these care recipient units and staff units are registered in the target person list and the staff list (see FIG. 4), respectively. In addition, in a large-scale facility, the distribution process may be shared among a plurality of information managers 90. In this case, the information manager 90 in charge is linked to each staff unit.

(Event notification processing in the first embodiment)
FIG. 7 is a flowchart showing the event response processing of the monitoring system. As mentioned above, the status information includes the “detection signal” (first type) itself from the detection unit 10, the detection unit 1
0 (second type) and the "care record" (third type) regarding the person to be cared for.In the following, the event determined by the detection unit 10 (second type) is included as status information. The following describes an example of using the following types. The events here are events such as getting up, getting out of bed, falling, and care calls, which are detected by the captured image from the camera 13 of the detection unit 10 or the call signal from the care call unit 14, as described above.

(Steps S110, S120)
The detection unit 10 detects an event from the movement of the care recipient 70 in the observation area. The communication unit 22 of the server 20 acquires event information from the detection unit 10. As a result, the control unit 21 as the event determination unit 211 determines that an event requiring notification has occurred (S2
0: YES) The process advances to step S130.

FIG. 9 is an example of the event list (231 to 233) stored in the database 23. The events included in the event list include getting up, getting out of bed, falling, falling, and care calls, as described above. The latest detected event is added to the end of the event list. Each event includes data of "event information,""information manager instruction information" (hereinafter also simply referred to as instruction information), and "response status." The event information includes an event ID as a primary key that is automatically assigned, a room number, a target person, an event type, an occurrence date and time (time), image data, and information on response status. The image data (photographed image i (hereinafter also simply referred to as image i)) as state information included in the event information is stored in step S120.
This is data of a still image or a moving image captured by the detection unit 10 at the time of occurrence of an event, and is status information that is the basis for event determination. For example, it is data of a video of ten or more seconds before and after the event occurrence time (judgment time). "Information manager instruction information" is
This is the content of the instruction given by the information manager 90, and includes the manager ID that identifies the information manager 90, and information about the staff assigned (designated) as the person in charge by the information manager 90 as a distribution instruction. Note that this instruction information may include an instruction from the information manager 90 (see area a35 in FIG. 12, which will be described later). The "response status" includes the status, the responding staff, and the response date and time (time). The responding staff are assigned staff members or staff members who take the initiative to respond by themselves. Information manager instruction information and response status will be described later.

(Step S130)
Here, the control unit 21 of the server 20 executes notification destination determination processing for each event. FIG. 8 is a subroutine flowchart showing the notification destination determination process (step S130).

(Step S310)
In step S310 of FIG. 8, the notification destination determination unit 212 acquires event information regarding the event for which notification destination determination processing is to be performed from the event list of the database 23 updated in step S20. This event information includes the image i taken of the care recipient 70 as described above.

(Steps S311, S312)
The event determination unit 211 calculates event determination accuracy. The judgment accuracy is server 20
When the event determination unit 211 performs determination processing using a learned model, determination precision (accuracy) output together with the determination output may be used. Further, as another calculation method, as described below, the calculation may be performed by comparing the current behavior data of the care recipient 70 with past behavior data.

(judgment accuracy)
FIG. 10A is an explanatory diagram for explaining an example of an image i taken by the camera 13 shown in FIG. 2. FIG.
Image i includes the care recipient 70 and a plurality of objects (objects other than people) including the bed 60 and the door 65. The event determination unit 211 detects a human rectangle 710 and an object area 610 from the image i. The person rectangle 710 is a rectangle (
The object area 610 is an area within a frame (displayed with a thick line), and the object area 610 is an area within a specific object other than a person (for example,
This is the area within a rectangle (indicated by a dashed line) that includes the chair (indicated by a broken line).

The event determination unit 211 can apply the above-mentioned background subtraction method or time subtraction method as a method for detecting the human rectangle and object area.

Alternatively, the event determination unit 211 detects a region where an object exists on the image i as an object presence region, and calculates a reliability score for each predetermined category of objects included in the detected object presence region. The confidence score is the likelihood regarding the target object. The event determination unit 211 uses a DNN (Deep Neural Neural Network) such as Faster R-CNN.
The reliability score can be calculated by a known technique using the ``work''.

The predetermined categories may be, for example, people, chairs, and equipment. Event determination section 21
1, the object presence region with the highest reliability score of the person category is detected as the person rectangle 710. That is, the event determination unit 211 functions as a detection unit that detects the care recipient 70 as an object (moving body). Similarly, the object existing region with the highest reliability score of a predetermined object category is detected as the object region 610 of the category with the highest reliability score (for example, an object region of a chair).

The event determination unit 211 estimates the posture of the care recipient 70 from the person rectangle 710. More specifically, the event determination unit 211 estimates feature points 720 regarding the body of the care recipient 70 from the person rectangle 710, and estimates the posture of the care recipient 70 based on the estimation result of the feature points 720. . In FIG. 10A, feature points 720 are shown superimposed on a person rectangle 710. The position of the feature point 720 is indicated by an open circle. Furthermore, thick black lines connecting the feature points 720 indicate bones. The feature points 720 may include, for example, those of the head, neck, shoulders, elbows, hands, hips, thighs, knees, and feet. The event determination unit 211 determines the feature point 7 from the person rectangle 710.
The care target person 70 is detected from the person rectangle 710 by the DNN reflecting the dictionary for detecting the person 20.
The feature points 720 of can be estimated. For example, the event determination unit 211 may estimate the feature point 720 using a known technique using DNN such as DeepPose. DeepPose is described in the known literature (Alexander Toshev, et al. “DeepPose: Human Pose Estimation via D
eep Neural Networks”, in CVPR, 2014).

The event determination unit 211 estimates a person's posture. This estimates the posture of the care recipient 70 based on the estimation results of the feature points 720. For example, the event determination unit 211 uses a hidden Markov model to calculate a likely posture of the care recipient 70 from the estimated feature points 720. Other methods that can be applied include, for example, a method in which the posture is set to the one that minimizes the distance between a predetermined posture model and each feature point position, and a method in which the posture is learned as a feature quantity and the learning result is used. For example, there is a method of posture recognition.

The event determination unit 211 estimates the behavior of the care recipient 70. This estimates the behavior of the person to be cared for 70 based on the posture of the person to be cared for 70 estimated by the event determination unit 211.
More specifically, the event determination unit 211 estimates the behavior of the care recipient 70 based on the position of the feature point 720 and the positional relationship of the object region 610. Actions include, for example, getting up, getting out of bed,
Includes falls, falls, walking, etc.

FIGS. 10A and 10B are schematic diagrams showing analysis of behavioral information based on the movement trajectory of the care recipient 70, which is performed based on captured images. In the same figure, as an example of the behavior, the care recipient 70 leaves the bed 60, walks to the exit door 65, and falls on the way, which is corrected to a fall event (case where there is a risk of falling). Suppose.

The event determination unit 211 detects the object presence region with the highest reliability score of the person category as the person rectangle 710. In FIG. 10A, a person rectangle 710 corresponding to the care recipient 70 who is sitting on the bed 60 at the time when the event of getting up is detected by the detection unit 10 is detected. The center position of the person rectangle 710 shown in FIG. 10A is stored. In addition to the center position of the human rectangle 710, the positions to be stored may be the starting point and ending point (upper left and lower right) of the rectangle. Next, the event determination unit 211 estimates the posture of the care recipient 70. In the example shown in FIG. 10A,
From the positional relationship of each feature point 720, it is estimated that the care recipient 70 is in a sitting posture. This determination is performed sequentially on a plurality of frame images included in the previous and subsequent captured images (image i).

FIG. 10B shows the care recipient 70 walking toward the exit door 65 after FIG. 10A. The event determination unit 211 determines that the care recipient 70 leaves the bed between the time the care recipient 70 is sitting on the bed 60 as shown in FIG. 10A and the time the care recipient 70 heads toward the exit door 65 of the room shown in FIG. 10B. It is assumed that he walked.

The notification destination determination unit 212 determines the past behavior of the same care recipient 70 (for example, Mr. C) after the same event (waking up), which is recorded as historical behavior data (hereinafter simply referred to as historical data) in the event list. The movement trajectory 810 in is compared with the movement trajectory 820 in the current action. Moreover, regardless of this, the past walking behavior of the same care recipient 70 may be used as a comparison target. In the past movement trajectory 810, the user fell before the exit door 65, and a fall event was detected. Although the current action shown in FIG. 10B does not result in a fall, the following description assumes that there is a risk of a fall and that a fall event has been detected.

For example, when the degree of similarity of the movement trajectory is 80% or more, the notification destination determination unit 212 determines that the determination accuracy is a predetermined value or more, and advances the process to step S313. On the other hand, if it is less than the predetermined value, the process advances to step S314. This degree of similarity can be calculated, for example, from the integrated value of the difference distance of the position information at each point in the movement trajectory when viewed from above. To determine the similarity of movement trajectories, all historical data of the same event of the same care recipient are compared, but only historical data of the same event within a predetermined period (for example, the past month) is compared. It's okay. Through such processing, determination accuracy is calculated.

Note that when the event determination unit 211 determines that the determination accuracy is equal to or higher than a predetermined value in step S311 or the like, the event determination unit 211 may generate the instruction information by referring to the history data that has the highest determination accuracy. For example, if past history data with the highest behavioral similarity includes a case of a fall immediately after a wake-up event occurs, the instruction information is ``High risk of fall. Need to rush.''

(Step S313)
The notification destination determining unit 212 selects the staff member 80 as the notification destination. Staff 8 in this case
0 are a plurality of staff members 80 in charge of the care recipient 70 who caused the event. For example, all of the staff members 80 who belong to the same staff unit are logged in (on duty).

(Step S314)
Here, the notification destination determination unit 212 selects the information manager 90 as the notification destination. With this, the process in FIG. 8 is completed, and the process returns to step S140 (end (return)).

(Step S140)
If the notification destination selected in step S130 is the staff member 80, the control unit 21 advances the process to step S150, and if the notification destination is the information manager 90, the process advances to step S170.

(Step S150)
The server 20 uses the communication unit 22 to notify the staff 80 of the notification destination of the event. Here, the event list is distributed to a plurality of staff members 80 working at the facility.

(Processing on staff terminal 40)
Through the process of step S150, an event list including the events that are subject to determination is transmitted to the staff terminal 40 of each staff member 80. FIG. 11 is an example of an operation screen 431 for confirming an event displayed on the display unit 43 of the staff terminal 40. This staff terminal 40 is currently being used by staff D. The operation screen 431 shown in the figure is a screen on which an event list is displayed. The displayed events can be scrolled up and down by flicking.

Areas a11 and a12 of the operation screen 431 correspond to event IDs 010 and 011 of the event list 231 in FIG. 9, respectively. Areas a11 and a12 have care calls and
An icon indicating that it is a wake-up event and that it has been handled is displayed.
Area a13 corresponds to event IDs 012 and 13 (Mr. B, getting up, falling event) notified in step S150. Note that in area a13, since the events are for the same care recipient 70 (Mr. B), two pieces of event information are displayed together in the same area. Also, since it is not supported, it is displayed in a large size in area a13 so that it can be easily distinguished from the supported state.
In the area a13, instruction information a131 (“
"High risk of falling" is displayed. This allows the staff 80 to easily understand what kind of situation they should pay attention to when providing care. Note that a thumbnail image created from still images cut out from moving image images i012 and i013 (see FIG. 9) regarding this event (ID012, 13) may be displayed in the area a13. By operating area a14, text messages can be exchanged with other logged-in staff members 80.

Staff 80 (Staff D) takes the initiative to respond to unhandled events (ID012, 1).
If you decide to be in charge of 3), operate the "corresponding" button in area a13. The control unit 41 of the staff terminal 40 controls the server 2 by detecting an operation on the "corresponding" button.
0, the staff D who uses this staff terminal 40 is in charge. In addition, if Staff D is unable to respond immediately due to responding to other care recipients 70, etc., the staff member D may respond by, for example, making a call or sending a text message to the other staff member 80 through the staff terminal 40. request.

(Step S160)
Upon receiving the notification from the staff terminal 40 that the event will be handled, the server 20 assigns staff D, the sender, to handle the corresponding events IDs 012 and 13 in the event list 231, and changes the status to "handled". Here, it is assumed that the response was taken by the staff member 80 operating the "Correspond" button on the operation screen, and the response date and time are recorded in the event list. As a result, the response status is updated as shown in the event list 232 in FIG. 11 (inside the broken line frame).

(Step S170)
The server 20 uses the communication unit 22 to notify the information manager 90 of the notification destination of the event.
If there are multiple information managers 90 in charge of one facility, this notification is directed to the information manager 90 in charge of managing care for the care recipient 70 who caused the event.

(Processing at information manager terminal 30)
Through the process of step S150, an event list including the event that is the subject of determination is transmitted to the information manager terminal 30.

FIG. 12 is an example of an operation screen for event confirmation displayed on the information manager terminal 30. The information manager terminal 30 displays the event list received from the server 20 on the display unit 33 in step S170. The operation screen 331 in FIG. 12 includes areas a31 to a35 and buttons b1 to b4. Event information (event ID014) of the event list 233 is displayed in the area a31. An image i of event information is displayed in area a32.
This image i is, for example, a moving image with a length of about 10 to 15 seconds including the time point at which the event occurs, and this moving image is repeatedly displayed until the stop button is operated. It can be stopped by operating the pause button. Regarding the events displayed in areas a31 and a32, it is determined whether or not the staff 80 needs to respond.

The information manager 90 inputs instructions through area a33. "Do not instruct" in area a33
, that is, when selecting "No response required", the selection is confirmed by subsequently operating the OK button b2. If you select "Instruct" in area a33, the grayed out area a
34 can be selected. Through this area a34, a selection is made as to which staff member 80 is to be designated as the person in charge.

Furthermore, when sending a message to the selected staff member 80, a text message can be input in area a35. Note that the staff 80 displayed in the area a34 displays all the staff 80 currently logged in, but among them, only the staff 80 in charge of the care recipient 70 of the event may be displayed. By pressing the button b1, the display in the area a32 can be switched to real-time display, that is, to live video from the camera 13. By button b4,
You can change the events displayed and scroll through past events. Note that in addition to the currently displayed event, events within a predetermined period (for example, within the past 24 hours) related to the currently displayed care recipient 70 may be displayed in a list in the area a31. After confirming the display contents of the operation screen 331 and making various settings, the selection is confirmed by operating the instruction transmission button b3, and the instruction is transmitted to the server 20.

(Step S180)
The server 20 checks the content of the instruction received from the information manager terminal 30, and if no response is required ("no instruction"), the process proceeds to step S190, and if a response is required ("instruction"), the process is processed. The process proceeds to step S200.

(Step S190)
The server 20 records the instruction contents (no response required) in the event list. As with event ID 014 of the event list 233 in FIG. 9, the instruction information indicates that no response is required, and the response status records the status of response (inside the broken line frame).

(Step S200)
The server 20 records the instruction contents (required response) staff in the event list. Further, the ID (name, etc.) of the designated staff member 80 assigned to handle the event is recorded in the event list. Like event ID 015 in the event list 233 in FIG. 9, the instruction information includes the necessity of handling and the name of the assigned staff member (Staff A). Note that, at this point, the status of compliance status is "unsupported" (not shown in FIG. 9).

(Step S210)
The communication unit 22 of the server 20 sends a message to the designated person specified in the instruction content by the communication unit 22.
The event is notified to the human staff 80.

(Step S220)
The status of the response situation is determined by the subsequent staff A through the same process as step S160.
In response to the operation of the “correspond” button (see FIG. 11), the event list 233 in FIG.
As shown in the response status of event ID 015, the status is updated to handled.

As described above, in the information processing apparatus according to the first embodiment, the staff terminal used by the staff who provides care to the care recipient,
and a notification destination determination unit that determines which of the information manager terminals used by the information manager who instructs the staff should be notified, and a notification unit that notifies the notification destination determined by the notification destination determination unit. , is provided. This reduces the burden on the care staff by preventing unnecessary notifications to the care staff, and prevents the burden from being excessively concentrated on the administrator. In particular, for events with low judgment accuracy, the information manager 90 can make a judgment once, reducing the burden on care staff by reducing unnecessary notifications, and for events with high judgment accuracy, the information manager 90 can By directly notifying the staff 80 without going through the information manager 90, excessive concentration of notifications on the information manager 90 can be prevented.

(Notification destination determination process in the second embodiment)
FIG. 13 is a subroutine flowchart showing notification destination determination processing (step S130) in the second embodiment. In the first embodiment described above, notification destination selection processing is performed based on determination accuracy, but in the second embodiment, selection processing is further performed depending on whether the event is a specific event or not. . Note that the second embodiment is the same as the first embodiment except for the configuration described in FIG. 13, including the process in FIG. 7, and the description of the components other than FIG. 13 will be omitted.

(Step S320)
Here, the notification destination determination unit 212 acquires event information regarding the event for which notification destination determination processing is to be performed from the event list of the database 23 updated in step S20, through a process similar to step S310 in FIG.

(Step S321)
The notification destination determining unit 212 determines whether the event is a specific event based on the event information. A specific event is an event that is highly dangerous to the body and requires emergency response. For example, it is an event of abnormal microbody movement due to cardiac arrest or the like. The event that requires emergency response may be set for each care recipient 70, each physical ability of the care recipient 70, or each care requirement certification level. For example, for a care recipient 70 who has difficulty walking, such as someone who uses a wheelchair all the time, a fall event is set as a specific event that requires emergency response. The notification destination determination unit 212 determines that if it is a specific event (YES)
, the process proceeds to step S325, and if not (NO), the process proceeds to step S322.

(Steps S322 to S325)
These processes in steps S322 to S325 correspond to steps S311 to S314 in FIG. 8, respectively. Through these processes, the notification destination determination unit 212 selects the staff member 80 or the information manager 90 as the notification destination.

In this way, in the second embodiment, the notification destination is selected depending on whether the event is a specific event or not, so that the event can be notified more accurately. In particular, in the case of an event that requires an emergency response, the information manager 90 is reliably notified, so an appropriate response can be expected.

The configurations of the information processing device and the monitoring system including the same described above are the main configurations explained in explaining the features of the above embodiment, and are not limited to the above configurations, but within the scope of the claims. , can be modified in various ways. Furthermore, configurations included in general information processing devices and monitoring systems are not excluded. For example, the detection unit 10, the server 20, the information manager terminal 30, and the staff terminal 40 may include components other than the above components, or may not include some of the above components. .

(Modified example)
If there are multiple information managers 90, they may be distributed according to event information. For example, by setting the information manager 90 for each cared person unit or each staff unit, and referring to the staff list and target person list based on the personal ID of the care recipient included in the event information, notification destinations can be set. The determining unit 212 determines the information manager 90 to whom the information is to be distributed. By doing so, it is possible to prevent excessive concentration on one information manager 90 in a large-scale facility.

Further, the user who is the staff member 80 or the information manager 90 who has received the event notification may be able to provide feedback (FB) regarding the notification determination result (correct determination/incorrect determination) of the system. For example, an event notification is sent to the user along with an FB request, and FBs are aggregated on the information processing device side as a response to the FB request. Then, the event information is associated with the response to the FB request (FB result) and stored as an event list in the database 23 serving as a storage unit. Based on this FB response, the event determination unit 211 or the notification destination determination unit 21
Improve algorithm 2. Furthermore, the algorithm for calculating the determination accuracy may be improved based on the FB answers. For example, if FB results of correct judgment for an event are repeatedly obtained, the algorithm is improved so that the output of judgment accuracy becomes higher.

Further, the event determination unit 211 calculated the determination accuracy using the learned model etc.
The present invention is not limited to this, and the determination accuracy may be calculated on the notification destination determining unit 212 side. Alternatively, the determination accuracy may be calculated on the detection unit 10 side. For example, the event information sent by the detection unit 10 to the server 20 includes determination accuracy.

Further, the processing in the information processing apparatus according to the embodiment described above is described in the flowchart described above,
It may include steps other than those shown in the sequence chart, or it may not include some of the steps described above. Furthermore, the order of steps is not limited to the embodiments described above. Further, each step may be combined with other steps and executed as a single step, included in other steps and executed, or divided into a plurality of steps and executed.

For example, in the second embodiment shown in FIG. 13, the determination of whether it is a specific event and the determination of whether the determination accuracy is greater than or equal to a predetermined value are combined, but step S32 regarding the determination accuracy
2. The process of S323 may be omitted and the notification destination may be selected only by determining whether or not it is a specific event.

Further, the means and methods for performing various processes in the information processing device or the monitoring system according to the embodiments described above can be realized by either a dedicated hardware circuit or a programmed computer. The above program, for example,
The information may be provided in a computer-readable recording medium such as a memory or a DVD (Digital Versatile Disc)-ROM, or may be provided online via a network such as the Internet. In this case, the program recorded on the computer-readable recording medium is usually transferred and stored in a storage unit such as a hard disk. Further, the above program may be provided as a standalone application software, or may be incorporated as one function into the software of the device such as the detection section.

1 Monitoring system 10 Detection unit 11 Control unit 12 Communication unit 13 Camera 14 Care call unit 20 Server (information processing device)
21 Control unit 211 Event determination unit 212 Notification destination determination unit 22 Communication unit 23 Database 30 Information manager terminal 31 Control unit 32 Communication unit 33 Display unit 34 Input unit 35 Audio input/output unit 40 Staff terminal 41 Control unit 42 Wireless communication unit 43 Display section 44 Input section 45 Audio input/output section 50 Network 51 Access point 60 Bed 70 Care recipient 80 Staff 90 Information manager

Claims (10)

For each event related to a person to be cared for, based on predetermined conditions, either a staff terminal used by the staff corresponding to the person to be cared for, or an information manager terminal used by an information manager who instructs the staff. a notification destination determination unit that determines whether to notify the
a notification unit that notifies the notification destination determined by the notification destination determination unit;
An information processing device comprising: The notification destination determination unit selects the information manager terminal as the notification destination if the type of event is a preset specific event as the predetermined condition;
The information processing apparatus according to claim 1, wherein the staff terminal is selected as a notification destination in a case other than the specific event. The notification destination determination unit selects the staff terminal as a notification destination when the event determination accuracy is equal to or higher than a predetermined value as the predetermined condition;
The information processing apparatus according to claim 1, wherein the information processing apparatus selects the information manager terminal as a notification destination when the determination accuracy is not equal to or greater than the predetermined value. The notification destination determination unit determines whether the type of the event is
The information processing apparatus according to claim 3, wherein the information processing apparatus selects the information manager terminal as a notification destination if the event is a preset specific event. comprising a storage unit that stores a history of event information including state information of the care recipient, the determined type of the event, and a personal ID for identifying the care recipient;
The state information includes an output from a detection unit that detects movement of the care recipient in an observation area associated with the care recipient,
The information processing according to claim 3 or 4, wherein the notification destination determination unit uses a degree of similarity between the care recipient's own past behavior data and current behavior data as the determination accuracy of the event. Device. The information processing device according to claim 2 or 4, wherein the specific event is an event that requires urgent response. further comprising an event determination unit that determines whether an event related to the care recipient has occurred based on the acquired state information regarding the care recipient,
Any one of claims 1 to 6, wherein the notification destination determination unit determines which of the staff terminal and the information manager terminal to notify for each event determined by the event determination unit. The information processing device described in . The staff is plural;
The notification section is
When the staff terminal is selected as the notification destination, notifying the staff terminals of a plurality of staff members of the event;
If the information manager terminal is selected as the notification destination, the information manager terminal is notified of the event, and then,
A distribution instruction selected by the staff member who takes care of the person to be cared for from among the plurality of staff members from the information manager terminal is received, and the information is sent to the staff member selected by the received instruction. The information processing device according to any one of claims 1 to 7, configured to notify an event. a detection unit that detects movement of the care recipient in an observation area associated with the care recipient;
An information processing device according to any one of claims 1 to 8,
one or more staff terminals;
A monitoring system equipped with an information manager terminal. As a notification destination for each event related to the care recipient, based on predetermined conditions, a staff terminal used by the staff corresponding to the care recipient and an information manager terminal used by the information manager who instructs the staff. Step (a) of determining whether to notify either of the
Step (b) of notifying the notification destination selected in step (a);
A control program that is executed by a computer that controls information processing equipment.