JP2024018707A - Communication support apparatus, communication support method, program, and recording medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a communication support apparatus which allows for communication via a container.

SOLUTION: A communication apparatus includes a container identification information acquisition unit, a user post information acquisition unit, a post management unit, and a post information output unit. The container identification information acquisition unit acquires container identification information. The user post information acquisition unit acquires post information of a user. The post management unit manages the post information of the user in association with the container identification information. The post information output unit outputs post information associated with the container identification information.

SELECTED DRAWING: Figure 1

COPYRIGHT: (C)2024,JPO&INPIT

Description

The present invention relates to a communication support device, a communication support method, a program, and a recording medium.

In recent years, as environmental awareness has increased, reuse of food and drink containers, etc. has been recommended. For example, Patent Document 1 describes a system related to a method for reusing beverage containers.

Japanese Patent Application Publication No. 2008-197699

Regarding reuse, as described in Patent Document 1, a common method is to collect a deposit fee for the container from the price of the food and drink, and then return the deposit fee when the container is returned, thereby encouraging the user to return the container. It is. However, this method has a problem in that it is not suitable for promoting reuse, as users tend to avoid reusable items that require additional deposit fees and the hassle of returning them. Therefore, there is a need for a system that increases the experiential value of reuse and makes users want to actively select items for reuse.

Therefore, an object of the present invention is to provide a communication support device, a communication support method, and a program that enable communication through a container.

In order to achieve the above object, the communication support device of the present invention includes:
including a container identification information acquisition unit, a user posted information acquisition unit, a posted management unit, and a posted information output unit,
The container identification information acquisition unit acquires container identification information,
The user posted information acquisition unit acquires user posted information,
The posting management unit manages the user's posted information and the container identification information by linking them,
The posted information output unit outputs posted information linked to the container identification information.

The communication support method of the present invention includes:
Including a container identification information acquisition step, a user posted information acquisition step, a posted management step, and a posted information output step,
The container identification information acquisition step acquires container identification information,
The user posted information acquisition step acquires user posted information,
The posting management step manages the user's posted information and the container identification information by linking them;
The posted information output step outputs posted information linked to the container identification information.

The program of the present invention is
Including a container identification information acquisition procedure, a user posted information acquisition procedure, a posted management procedure, and a posted information output procedure,
The container identification information acquisition procedure includes acquiring container identification information,
The user posted information acquisition procedure includes acquiring user posted information,
The posting management procedure includes managing the user's posted information and the container identification information by linking them;
The posted information output procedure outputs posted information linked to the container identification information,
This is a program for causing a computer to execute each of the above steps.

The recording medium of the present invention is
Including a container identification information acquisition procedure, a user posted information acquisition procedure, a posted management procedure, and a posted information output procedure,
The container identification information acquisition procedure includes acquiring container identification information,
The user posted information acquisition procedure includes acquiring user posted information,
The posting management procedure includes managing the user's posted information and the container identification information by linking them;
The posted information output procedure outputs posted information linked to the container identification information,
It is a computer-readable recording medium that records a program for causing a computer to execute each of the above steps.

According to the present invention, communication via the container is possible.

FIG. 1 is a block diagram showing the configuration of an example of a communication support device according to the first embodiment. FIG. 2 is a block diagram showing an example of the hardware configuration of the communication support device according to the first embodiment. FIG. 3 is a flowchart illustrating an example of processing in the communication support device of the first embodiment. FIG. 4 is a block diagram showing the configuration of an example of a communication support device according to the second embodiment. FIG. 5 is a flowchart illustrating an example of processing in the communication support device according to the second embodiment. FIG. 6 is a block diagram showing the configuration of an example of a communication support device according to the third embodiment. FIG. 7 is a schematic diagram for explaining a usage example of the communication support device according to the third embodiment.

In the present invention, a "container" is a tool that can be used, for example, to store, transport, and provide goods, and its material, size, form, use, etc. are not particularly limited. The form of the container is not particularly limited, and includes, for example, containers such as tableware; packaging materials such as pouches, packages, bags, and cardboard; transportation tools such as baskets and containers; and the like. The use of the container is not particularly limited, and may be any desired use, such as for providing food and drink, for transportation, for storage, and the like. The container is preferably, for example, a container for serving food or drink, particularly a container for serving drinks. Further, the container may be, for example, a container that can be used multiple times (reusable) or a disposable container, but is preferably a reusable container.

Embodiments of the present invention will be described below with reference to the drawings. The present invention is not limited to the following embodiments. In each figure below, the same parts are given the same reference numerals. In addition, the explanations of each embodiment can refer to each other unless otherwise mentioned, and the configurations of the embodiments can be combined unless otherwise mentioned.
can be lost.

[Embodiment 1]
FIG. 1 is a block diagram showing the configuration of an example of the communication support device 1 of this embodiment. As shown in FIG. 1, the device 1 includes a container identification information acquisition section 2, a user posted information acquisition section 3, a posted management section 4, and a posted information output section 5. Although not shown, the device 1 may also include a feedback information acquisition section, an input section, an output section, a display section, and/or a storage section.

The present device 1 may be, for example, a single device including the above-mentioned sections, or a device to which the above-mentioned sections can be connected via a communication line network. Further, the device 1 can be connected to an external device, which will be described later, via the communication line network. The communication line network is not particularly limited, and any known network may be used, and may be wired or wireless, for example. The communication line network includes, for example, the Internet line, WWW (World Wide Web), telephone line, LAN (Local Area Network), SAN (Storage Area Network), DTN (Delay Tolerant Networking), and LPWA ( (Low Power Wide Area), Examples include L5G (local 5G). Examples of wireless communication include Wi-Fi (registered trademark), Bluetooth (registered trademark), local 5G, LPWA, and the like. The wireless communication may be a form in which each device directly communicates (Ad Hoc communication), an infrastructure (infrastructure communication), indirect communication via an access point, or the like. The device 1 may be incorporated into a server as a system, for example. Further, the device 1 may be, for example, a personal computer (PC, e.g., desktop type, notebook type), a smartphone, a tablet terminal, etc., on which the program of the present invention is installed. The present device 1 may be in a form such as cloud computing or edge computing, in which at least one of the units is located on a server and the other units are located on a terminal.

FIG. 2 illustrates a block diagram of the hardware configuration of this device 1. The device 1 includes, for example, a central processing unit (CPU, GPU, etc.) 101, a memory 102, a bus 103, a storage device 104, an input device 105, an output device 106, a communication device 107, and the like. Each part of the device 1 is connected to each other via a bus 103 by respective interfaces (I/Fs).

The central processing unit 101 operates in conjunction with other components through a controller (system controller, I/O controller, etc.) and is responsible for overall control of the device 1 . In this device 1, a central processing unit 101 executes, for example, the program of the present invention and other programs, and also reads and writes various information. Specifically, for example, the central processing unit 101 functions as a container identification information acquisition section 2, a user posted information acquisition section 3, a posted management section 4, and a posted information output section 5. Furthermore, when the device 1 includes the feedback information acquisition section, the central processing unit 101 also functions as the feedback information acquisition section. The device 1 may include other computing devices such as a CPU, a GPU (Graphics Processing Unit), and an APU (Accelerated Processing Unit) as a computing device, or may include a combination thereof.

For example, the bus 103 can also be connected to an external device. Examples of the external device include a user's terminal, a terminal located in a store, an external storage device (external database, etc.), a printer, an external input device, an external display device, an external imaging device, etc., which will be described later. The device 1 can be connected to an external network (the communication line network) by, for example, a communication device 107 connected to the bus 103, and can also be connected to other devices via the external network.

An example of the memory 102 is a main memory (main storage device). When the central processing unit 101 performs processing, the memory 102 reads various operating programs such as the program of the present invention stored in the storage device 104 described later, and the central processing unit 101 reads various operating programs from the memory 102. Receive data and execute program. The main memory is, for example, a RAM (random access memory). Further, the memory 102 may be, for example, a ROM (read-only memory).

The storage device 104 is also referred to as a so-called auxiliary storage device in contrast to the main memory (main storage device), for example. As mentioned above, the storage device 104 stores operating programs including the program of the present invention. The storage device 104 may be, for example, a combination of a recording medium and a drive that reads from and writes to the recording medium. The recording medium is not particularly limited, and may be of a built-in type or an external type, and examples include HD (hard disk), CD-ROM, CD-R, CD-RW, MO, DVD, flash memory, memory card, etc. It will be done. The storage device 104 may be, for example, a hard disk drive (HDD) in which a recording medium and a drive are integrated, or a solid state drive (SSD). When the device 1 includes the storage section, for example, the storage device 104 functions as the storage section. The storage unit stores, for example, information on the user of the device (name, identification number, attribute information (gender, age, organization, address, contact information, hobbies, preferences, etc.), biological information, etc.), container identification information, postings, etc. Information, output conditions, location information, terminal identification information of the user terminal, number of times the container has been used, distribution information, distribution conditions, etc. can be stored.

In the device 1, the memory 102 and the storage device 104 store log information, information acquired from an external database (not shown) or an external device, information generated by the device 1, and information stored when the device 1 executes processing. It is also possible to store various information such as information to be used. In this case, the memory 102 and the storage device 104 may store, for example, information on the user of the device described above. Note that at least some of the information may be stored in an external server other than the memory 102 and the storage device 104, or may be distributed and stored in multiple terminals using blockchain technology or the like. .

The device 1 further includes an input device 105 and an output device 106, for example. Examples of the input device 105 include pointing devices such as touch panels, track pads, and mice; keyboards; imaging means such as cameras and scanners; card readers such as IC card readers and magnetic card readers; voice input means such as microphones; It will be done. Examples of the output device 106 include a display device such as an LED display or a liquid crystal display; an audio output device such as a speaker; a printer; and the like. In the first embodiment, the input device 105 and the output device 106 are configured separately, but the input device 105 and the output device 106 may be configured as a single unit, such as a touch panel display.

Next, an example of the communication support method of this embodiment will be explained based on the flowchart of FIG. 3. The communication support method of this embodiment is implemented as follows using, for example, the apparatus 1 of FIG. 1 or 2. Note that the communication support method of this embodiment is not limited to the use of the device 1 of FIG. 1 or 2.

Prior to processing by this apparatus 1, first, container identification information that allows containers to be individually identified is assigned to the containers. The container identification information may be, for example, information that identifies the container itself or information that identifies attributes of the container. The information for identifying the container itself includes, for example, an identification number assigned to each container. Examples of the information identifying the attributes of the container include information indicating the type of contents of the container, the purpose of the container, and the like. The method of adding container identification information to the container is not particularly limited as long as the container identification information can be added in a readable state. For example, the container identification information may be directly displayed by printing, etc. A code storing the code may be attached to the container. The code is not particularly limited, and may be, for example, a one-dimensional code (for example, a barcode) or a two-dimensional code (for example, a QR code (registered trademark)). When the container identification information is stored in a code, the code may also store, for example, information for accessing the device 1 (for example, an access URL, etc.).

Next, the container identification information acquisition unit 2 acquires container identification information (S1, container identification information acquisition step). The container identification information acquisition unit 2 can acquire the container identification information from a terminal having means for reading the container identification information, for example. Examples of the terminal include a smartphone with a camera function, a tablet terminal, or a device such as a code reader. As a specific example, a user reads container identification information attached to the container using a terminal, and the terminal outputs the container identification information to the device 1. The terminal may be, for example, the user's own terminal or may be different. In the latter case, the terminal may be, for example, a terminal owned by the restaurant. The reading can be performed using an appropriate method depending on the form in which the container identification information is provided, such as image recognition using the camera function of the terminal, code reading function, etc. Thereby, the container identification information acquisition section 2 can acquire the container identification information. For example, the container identification information acquisition unit 2 may also acquire terminal identification information of the user terminal that read the container identification information. The terminal identification information is, for example, information that allows the user terminal to be identified, and may be user identification information. The terminal identification information includes, for example, an e-mail address, telephone number, user's name, nickname, ID, password, IP address, MAC address, device-specific information of the terminal (terminal serial number, international mobile equipment identification number, etc.). Identification numbers such as Equipment Identifier), etc. The connection between the device 1 and the terminal may be, for example, wired or wireless.

Next, the user posted information acquisition unit 3 acquires the user's posted information (S2, user posted information acquisition step). The posted information is, for example, user posted information posted by another user. The posted information preferably includes, for example, material information and message information. The material information is so-called content information that is added to the user's posted information, and the form of the information (text, image, video, audio, and other information) is not particularly limited, and even a combination of these may be used. good. The material information may be, for example, information about the content itself or information about the right to use the content. The material information may be, for example, copyable information or non-copyable information such as NFT (Non-Fungible Token). Since NFT can prove the uniqueness and ownership of digital assets, it is preferable that the material information is an NFT (non-fungible token). The material information may be, for example, content that is paid for acquisition or free content, and may or may not include advertising information. The material information may be information owned by the user, or may be information newly acquired by the user, for example. In the latter case, the user can obtain the material information, for example, from the material store section described below or from information posted by other users. The message information is, for example, content posted by a user, and the form of the information (text, image, video, audio, or other information) is not particularly limited, and may be a combination of these.

The user posted information may include other information, for example. Examples of the other information include the user identification information, the terminal identification information, posting date and time information, posting location information, and purchase availability information of the material information included in the posting information. The purchase permission information is, for example, information indicating whether or not a purchase processing unit, which will be described later, is permitted to purchase material information included in the user's own posting.

Next, the posting management unit 4 manages the user's posted information and the container identification information in a linked manner (S3, posting management step). For example, the post management unit 4 may generate a posted information database that stores the user's posted information and container identification information in association with each other. The posted information database may be, for example, the memory 102 or storage device 104 of the device 1, or a database outside the device. Further, the post management unit 4 may sort the posted information based on sorting conditions, for example. The sorting conditions are not particularly limited, and can be set based on, for example, the posting date and time, feedback information (for example, the number of ratings such as likes), which will be described later. Specific examples of the sorting conditions include, for example, newest posting date and time, oldest posting date and time, most ratings, least ratings, most views, least views, etc. However, it is not limited to this. Note that the feedback information will be described later.

Then, the posted information output unit 5 outputs the posted information linked to the container identification information (S4, posted information output step). For example, the posted information output unit 5 refers to the posted information database to check whether there is posted information linked to the container identification information, and if there is posted information, the posted information output unit 5 outputs the container identification information in S1. The posted information can be output to the receiving terminal device. For example, one or more pieces of posted information may be output. Further, the posted information output unit 5 may, for example, extract posted information linked to the container identification information based on output conditions, and output the extracted posted information. The output conditions are not particularly limited, and can be set based on, for example, posting date and time, posting content, feedback information, etc. Specific examples of the output conditions include, but are not limited to, the posting date and time being within or above a predetermined date and time, and the feedback information having a predetermined number of evaluations or more or less.

The processes (S2, S3, and S4) by the user posted information acquisition unit 3, posted management unit 4, and posted information output unit 5 may be executed simultaneously or sequentially, for example. In the latter case, the order of execution is not particularly limited and is arbitrary.

Further, when the device 1 includes the feedback information acquisition unit, the feedback information acquisition unit may acquire feedback information regarding the posted information, for example (feedback information acquisition step). The feedback information is, for example, information on a user's reaction to the posted information. Specific examples of the feedback information include, for example, evaluation information for the posted information and reply (for example, also referred to as response, reply, etc.) information for the posted information. The evaluation information may be in the form of, for example, a so-called "like" button, which allows the user to post a positive or negative evaluation of the posted information by selecting it. Specifically, for example, the posted information output in the step S4 is displayed on a terminal owned by the user. The user can check the displayed posted information and send feedback information to the device 1 from the terminal. The feedback information acquisition unit can acquire feedback information transmitted from the user's terminal, for example. The feedback information may include other information, for example. Examples of the other information include information such as the sending date of the feedback information and identification information of the user who sent the feedback information. In this case, the post management section 4 manages, for example, the posted information and the feedback information in a linked manner.

(Example 1-1 of Embodiment 1)
An example of how the device 1 is used will be described below. In the following explanation, an example will be explained in which a user who is a customer of a restaurant uses the device 1 when eating and drinking at a restaurant such as a cafe that serves drinks using reusable containers. However, the present invention is not limited to the following description.

First, user A who visits a restaurant orders a beverage in a container to which container identification information has been assigned, and receives the container containing the beverage (container identification information: a) from the store. User A uses his own smartphone to read the QR code (registered trademark) attached to the container (container identification information: a), accesses this device 1, and sends the container identification information: a to this device 1. do. At the time when user A reads the QR code (registered trademark), there is no posted information linked to container identification information: a in the posted information database, so no posted information is displayed to user A. Then, the user A creates posted information: A, which is a combination of the material information a1 and his own message information a2, and transmits it to the device 1. This device 1 stores and manages the acquired container identification information: a and posted information: A in a posted information database. After eating and drinking, user A returns the container (container identification information: a) to the cafe. The container (container identification information: a) is reused after cleaning.

Next, user B, who has visited the same restaurant, orders a beverage in a container with container identification information, like user A, and receives the container containing the beverage (container identification information: a) from the store. User B uses his own smartphone to read the QR code (registered trademark) attached to the container (container identification information: a), accesses this device 1, and sends the container identification information: a to this device 1. do. The device 1 refers to the posted information database, outputs user A's posted information: A linked to container identification information: a, to user B's smartphone, and displays it on user B's smartphone. Further, user B creates posted information: B, which is a combination of material information b1 and his own message information b2, and sends it to the device 1. This device 1 stores and manages the acquired container identification information: a and posted information: B in a posted information database. In addition, at this time, for example, if the container received by user B is not a container with container identification information: a but a container with container identification information: b, the posted information database will contain information that is linked to container identification information: b. Since the posted information does not exist, the posted information is not displayed on User B's smartphone.

In this way, according to the present device 1, posted information can be exchanged only between users who use containers having the same identification information. As a result, the communication support device of the present invention can provide the user with the experience of being able to form a once-in-a-lifetime, loose connection with a stranger through the container, for example.

(Example 1-2 of Embodiment 1)
Another example of how the device 1 is used will be described below. In the following description, an example will be described in which the device 1 is used by a user who uses a vending machine that dispenses beverages using disposable containers (cups). Not restricted. In the example below, the container identification information is information for identifying the type of beverage in the container, that is, the attribute of the container.

First, user A purchases coffee from a vending machine. The vending machine fills a cup with container identification information: coffee with coffee and provides it to user A. User A reads the QR code (registered trademark) attached to the cup using his own smartphone, accesses the device 1, and sends the container identification information: coffee to the device 1. When user A reads the QR code (registered trademark), there is no posted information linked to the container identification information: coffee in the posted information database, so no posted information is displayed to user A. Then, user A creates posted information A that combines the material information and his own message information, and sends it to the device 1. This device 1 stores and manages the acquired container identification information: coffee and posted information A in a posted information database. After drinking the coffee, user A discards the cup.

Next, user B, like user A, purchases coffee from a vending machine. The vending machine fills the cup with the container identification information: coffee with coffee and provides it to user B. User B uses his own smartphone to read the QR code (registered trademark) attached to the container, accesses the device 1, and sends the container identification information: coffee to the device 1. The device 1 refers to the posted information database, outputs user A's posted information A linked to the container identification information: coffee to user B's smartphone, and displays it on user B's smartphone. Further, while drinking the beverage, user B creates posted information B that combines the material information and his own message information, and sends it to the device 1. This device 1 stores and manages the acquired container identification information: coffee and posted information B in a posted information database. In addition, at this time, for example, if the drink purchased by user B is cola, there is no posted information linked to container identification information: cola in the posted information database, so there is no posted information on user B's smartphone. Information is not displayed.

In this way, according to the present device 1, posted information can be exchanged only between users who have purchased the same beverage. As a result, the communication support device of the present invention can provide the user with the experience of being able to form a once-in-a-lifetime, loose connection with a stranger through the container, for example.

According to the communication support device of this embodiment, for example, it is possible to manage user posted information by linking it to container identification information, and furthermore, it is possible to output posted information linked to container identification information to the user. can. Therefore, according to the communication support device of this embodiment, for example, it is possible to exchange posted information of other people through the container, and it is possible to communicate with other people through the container. Therefore, according to the communication support device of this embodiment, it is possible to promote communication between the users of the container, and when the container is a reusable container, it is possible to promote the use of the reusable container. Further, according to the communication support device of this embodiment, for example, it becomes possible for container users to exchange posted information without specifying each other's contact information, so anonymous exchanges that protect privacy are possible. is also possible.

[Embodiment 2]
Embodiment 2 is another example of the communication support device of the present invention.

The communication support device of this embodiment is similar to the communication support device 1 of Embodiment 1 except that it includes a container usage information registration unit and a usage status determination unit in addition to the configuration of the communication support device 1 of Embodiment 1. , and that explanation can be used. The communication support device 1A of the present embodiment includes, for example, a container usage information registration unit and a usage state determination unit, the container usage information acquisition unit registers container usage information, and the container usage information includes container identification information. and the usage status of the container identified by the container identification information, and the usage status determination unit collates the acquired container identification information with the container usage information and determines the container identification A container selected from the group consisting of the posted information output section, the user posted information acquisition section, and the posted management section when the usage state of the container specified by the information is determined and the usage state is a predetermined state. Execute at least one process.

FIG. 4 is a block diagram showing the configuration of an example of the communication support device 1A of this embodiment. As shown in FIG. 4, the communication support device 1A includes a container usage information registration section 5 and a usage state determination section 6 in addition to the configuration of the communication support device 1 of the first embodiment. The hardware configuration of the communication support device 1A is that in the hardware configuration of the communication support device 1 in FIG. 2, the central processing unit 101 is replaced with the configuration of the communication support device 1 in FIG. They are the same except for the configuration.

Next, the communication support method of this embodiment will be explained using the flowchart of FIG. The communication support method of this embodiment can be implemented using, for example, a communication support device 1A of this embodiment shown in FIG. 4. Note that the communication support method of the present invention is not limited to use of the communication support device 1A.

The container usage information registration unit 6 registers, for example, container usage information (S11, container usage information registration step). The container usage information is information in which the container identification information and the usage state of the container identified by the container identification information are linked. The usage status is, for example, information indicating the usage status of the container. As a specific example, if the container is a reusable container, information indicating the state of the container, such as being lent to a consumer, completed collection, being cleaned, or being stored, may be cited. For example, the container usage state registration unit 6 registers the container usage state information every time the usage state of the container changes, and updates the container usage state for each container identification information. The container usage state registration unit 6 may, for example, register the container usage information in the memory 102 or the storage device 104 of the device 1A, or may register the container usage information in a database outside the device. As a specific example of the processing by the container usage information registration unit 6, for example, when providing food or drink to a user who is a consumer using the container at a restaurant or the like, an employee of the restaurant may The device 1A is accessed by reading the container identification information, and the usage status of the container is set as "rented" and the container usage information is registered. After that, when the user drinks the beverage and returns the container to the collection box, the user reads the container identification information again, accesses the device 1A, and registers the usage status of the container as "collection complete."

Next, S1 is executed in the same manner as S1 in the first embodiment.

The usage state determination unit 7, for example, compares the acquired container identification information with the container usage information and determines the usage state of the container specified by the container identification information (S12, usage state determination step). Specifically, the usage state determination unit 7, for example, collates the obtained container identification information with the database generated in step S11, identifies the usage state that is linked to the container identification information, and determines the usage state that is associated with the container identification information. is in a predetermined usage state. The predetermined usage state can be set to any usage state depending on the purpose of use of the device 1A, for example, one or more of the above-mentioned usage states can be set. Then, for example, when the usage state is a predetermined state (S12, Yes), the device 1A is selected from the group consisting of the posted information output section, the user posted information acquisition section, and the posted management section. At least one process is executed. As a specific example, if the predetermined usage state is set to "rented", only the user who has read the identification information of the rented container will be able to post and view posted information. Further, for example, if the usage state is not a predetermined state (S12, No), the device 1A may, for example, end the process (END).

In the communication support device of this embodiment, for example, the container usage state registration section can register container usage information for each container identification information, and the usage state determination section determines the usage state of the container specified by the acquired container identification information. However, when the usage state of the container is in a predetermined state, at least one process selected from the group consisting of a posted information output section, a user posted information acquisition section, and a posted management section can be executed. For this reason, according to the communication support device of this embodiment, for example, posted information can be input and output only when it is confirmed that the container is being lent out, and it is possible to input and output posted information only when it is confirmed that the container is being rented out, and when the container is returned to the collection box by another person or Even if the container identification information of the container inside is read, it is possible to prevent the input and output of posted information.

[Embodiment 3]
Embodiment 3 is another example of the communication support device of the present invention.

The communication support device of this embodiment is the same as the communication support device 1 of Embodiment 1 except that it includes a material store section in addition to the configuration of the communication support device 1 of Embodiment 1, and the description thereof can be referred to. . The communication support device 1B of this embodiment includes a material store section, the material store section includes a material information management section and a purchase processing section, and the material information acquisition section manages material information and processes the purchase processing section. The section performs purchasing processing for the material information. Moreover, in the communication support device of this embodiment, the posted information includes, for example, the material information and the message information.

The communication support device of this embodiment may include, for example, a point management section. In this case, the point management section awards points to the user based on, for example, point award conditions, and the purchase processing section consumes the points to perform a purchasing process for the material information.

The communication support device of this embodiment may include, for example, a material information evaluation section. In this case, the material information evaluation section calculates an evaluation for the material information based on evaluation conditions.

FIGS. 6A and 6B are block diagrams showing the configuration of an example of the communication support device 1B of this embodiment. As shown in FIG. 6A, the communication support device 1B includes a material store section 8 in addition to the configuration of the communication support device 1 of the first embodiment, and the material store section 8 includes a material information management section 81 and a material information management section 81. It includes a purchase processing section 82. Further, the communication support device 1B of this embodiment may optionally include a point management section 9 and a material information evaluation section 10, for example. The hardware configuration of the communication support device 1B is that in the hardware configuration of the communication support device 1 in FIG. 2, the central processing unit 101 is replaced with the configuration of the communication support device 1 in FIG. They are the same except for the configuration. As described above, the communication support device of the present invention may be in the form of a system including, for example, a plurality of devices capable of communicating with each other, and each of the plurality of devices has a configuration of each part. In this case, as shown in FIG. 6(B), the communication support device 1B of this embodiment includes, for example, a container identification information acquisition section 2, a user posted information acquisition section 3, a posted management section 4, and a posted information output section 5. (for example, also referred to as an SNS server), a material store section 8 including a material information management section 81 and a purchase processing section 82, and a device (for example, also referred to as a store server) equipped with a point management section 9 and a material information evaluation section 10. ), and these devices may be configured to be connectable via a communication line network. In this case, the device 1B is also referred to as the communication support system device 1B. Note that the processing by the material store section 8, point management section 9, and material information evaluation section 10 can be inserted as appropriate at any position in the flowchart of FIG. 3 described in the first embodiment, for example.

First, the material store section 8 will be explained. The material store section 8 includes a material information management section 81 and a purchase processing section 82. The material store section 8 is, for example, a section that manages distribution and acquisition of material information, and functions as a so-called marketplace. When the material information is an NFT (non-fungible token), the material store section 8 is also referred to as an NFT market, for example. The material store section 8 may be able to view, search, etc. the material information held (registered) in response to a user's request, for example.

The material information management section 81 manages material information. Specifically, the material information acquisition unit 81 acquires the material information from, for example, a provider of material information, stores it in a material database, and manages it. The material information is as described above. The material database may be, for example, the storage section of the device 1B, or a database outside the device. The provider of the material information may be, for example, the producer of the material information, or a person commissioned by the producer. The material information may be stored in the material database in association with other information, for example. The other information includes, for example, the producer information of the material information, the date of production, the date of registration in this device, the acquisition method (for example, information such as whether it is paid or free, whether it can be purchased optionally or randomly), and consideration information. , information such as the number of items in stock. For example, any consideration can be set as the consideration information. The consideration may include, for example, cash, points to be described later, predetermined conditions (for example, viewing advertisement information, etc.), or may include free provision with no consumption of cash or points. The fact that the material information is managed by the material information management unit 81 and the material information is registered in the material database is also referred to as, for example, displaying the material information in a material store.

The purchase processing unit 82 performs purchase processing of the material information. For example, the purchase processing unit 82 can perform the purchase process by exchanging the material information for cash owned by the user or points to be described later. For example, upon receiving a purchase request from a user for material information registered in the material database, the purchase processing unit 82 subtracts cash or points owned by the user based on price information linked to the material information. , link the possession information of the material information and the user's identification information. The points may be, for example, so-called paid currency exchanged for cash, or points (also referred to as free currency) given to a point management section 9, which will be described later. In addition, the purchase processing unit 82 may perform a purchase process in which material information arbitrarily specified by the user can be obtained, or by paying predetermined points or cash, the purchase processing unit 82 may randomly select material information managed by the device 1B. It may also be a purchase process (so-called random provision type method, also called gacha) that allows you to obtain material information. For example, the material information purchased by the user is stored in the storage unit in association with the user's identification information. When the material information is NFT, the storage unit in which the material information is stored is also referred to as a wallet, for example. When the material information is an NFT, the purchase processing unit 82 performs a process of changing the owner of the purchased NFT on a blockchain that manages the owner of the NFT, for example, when payment of a predetermined consideration is confirmed. I do. The consideration may be, for example, cash or the points. Further, in this case, the material information management unit 81 subtracts, for example, a numerical value corresponding to the number of purchased materials from the inventory information of the purchased material information.

Next, the point management section 9 will be explained. The point management unit 9 awards points to the user based on point award conditions. The point granting conditions are not particularly limited, and include, for example, the number of times the container is used, the number of times the device is used, introduction of other users, and transmission of the feedback information. For example, the point management section 9 may award different amounts of points for each point awarding condition, or may award the same amount of points.

Next, the material information evaluation section 10 will be explained. The material information evaluation section calculates an evaluation for the material information based on evaluation conditions. The evaluation conditions can include, for example, feedback information for posted information including material information, the number of views of material information from users in the material store section 9, the number of purchases, and other information.

(Example of Embodiment 3)
Hereinafter, a usage example of this device 1B will be explained using FIG. 7.

As shown in FIG. 7, the creator of the material information first registers the created material information 41 in the material store section 8 (material store server) of the device 1B, which is an NFT market, using his own terminal. do. The material information management unit 81 of the device 1B associates additional information such as price information set with the registered material information 41, stores it in a material database, and manages it (displays it in a material store). User A of this device 1B accesses the material store section 8 (material store server) of this device 1B using his own terminal 20B and checks the material store, and can purchase material information 41 that he likes for a fee ( It can be acquired (purchased) by paying cash or points. User A then creates posted information 40 by combining the purchased material information 41 and message information 42 created by the user. Thereafter, user A reads the QR code (registered trademark) 31 of the container 30 to access the device 1B in the same manner as in Example 1-1 or 1-2 of the first embodiment, and identifies the container 30. The information and the created posted information 40 are transmitted to the device 1B. In this device 1B, the posting management unit 4 associates the container identification information (cup ID) obtained for the container 30 with the posted information 40 and registers the same in the posted information database. After that, user B, who uses a container 30 with the same container identification information as the container 30 used by user A and reads the container identification information with the terminal 20C, views the posted information linked to the container identification information and posts it. You can further link feedback information to information and purchase material information included in posted information. When the material information included in user A's posted information is purchased by another user, for example, the points or cash paid by the other user may be added to the amount of cash or points owned by user A.

The communication support device according to the present embodiment can process material information and purchase the material using the material store section. Therefore, according to the communication support device of this embodiment, for example,

[Embodiment 4]
The program of this embodiment is a program for causing a computer to execute each step of the communication support method described above. Specifically, the program of this embodiment is a program for causing a computer to execute a container identification information acquisition procedure, a user posted information acquisition procedure, a posted management procedure, and a posted information output procedure.

The container identification information acquisition procedure includes acquiring container identification information,
The user posted information acquisition procedure includes acquiring user posted information,
The posting management procedure includes managing the user's posted information and the container identification information by linking them;
The posted information output procedure outputs posted information linked to the container identification information.

Moreover, the program of this embodiment can also be called a program that causes a computer to function as a container identification information acquisition procedure, a user posted information acquisition procedure, a posted management procedure, and a posted information output procedure.

The program of this embodiment can refer to the description in the communication support device and communication support method of the present invention. In each of the above procedures, for example, "procedure" can be read as "process". Furthermore, the program of this embodiment may be recorded on, for example, a computer-readable recording medium. The recording medium is, for example, a non-transitory computer-readable storage medium. The recording medium is not particularly limited, and includes, for example, random access memory (RAM), read-only memory (ROM), hard disk (HD), optical disk, floppy (registered trademark) disk (FD), and the like.

Although the present invention has been described above with reference to the embodiments, the present invention is not limited to the above embodiments. The configuration and details of the present invention can be modified in various ways within the scope of the present invention by those skilled in the art.

<Additional notes>
Some or all of the above embodiments may be described as in the following additional notes, but are not limited to the following.
(Additional note 1)
including a container identification information acquisition unit, a user posted information acquisition unit, a posted management unit, and a posted information output unit,
The container identification information acquisition unit acquires container identification information,
The user posted information acquisition unit acquires user posted information,
The posting management unit manages the user's posted information and the container identification information by linking them,
The posted information output unit outputs posted information linked to the container identification information.
Communication support device.
(Additional note 2)
The communication support device according to supplementary note 1, wherein the posted information output unit extracts posted information linked to the container identification information based on output conditions, and outputs the extracted posted information.
(Additional note 3)
The communication support device according to supplementary note 1 or 2, wherein the posting management unit sorts the posted information based on a sorting condition.
(Additional note 4)
including a feedback information acquisition unit;
The feedback information acquisition unit acquires feedback information regarding the posted information,
The communication support device according to any one of Supplementary Notes 1 to 3, wherein the posting management unit manages the posted information and the feedback information in a linked manner.
(Appendix 5)
Including a container usage information registration unit and a usage status determination unit,
The container usage information acquisition unit registers container usage information,
The container usage information is information in which container identification information and the usage state of the container identified by the container identification information are linked,
The usage state determining unit compares the obtained container identification information with the container usage information and determines the usage state of the container specified by the container identification information,
Supplementary Notes 1 to 4, wherein when the usage state is a predetermined state, at least one process selected from the group consisting of the posted information output unit, the user posted information acquisition unit, and the posted management unit is executed. The communication support device according to any one of the above.
(Appendix 6)
6. The communication support device according to any one of appendices 1 to 5, wherein the posted information includes material information and message information.
(Appendix 7)
Including the material store department.
The material store section includes a material information management section and a purchase processing section,
The material information acquisition unit manages material information,
The purchase processing unit performs purchase processing of the material information.
Communication support device described in Appendix 6.
(Appendix 8)
Including point management department,
The point management unit grants points to the user based on point grant conditions,
The communication support device according to appendix 7, wherein the purchase processing unit performs purchase processing of the material information by consuming the points.
(Appendix 9)
Including material information evaluation department,
The communication support device according to any one of appendices 6 to 8, wherein the material information evaluation unit calculates an evaluation of the material information based on evaluation conditions.
(Appendix 10)
Including a container identification information acquisition step, a user posted information acquisition step, a posted management step, and a posted information output step,
The container identification information acquisition step acquires container identification information,
The user posted information acquisition step acquires user posted information,
The posting management step manages the user's posted information and the container identification information by linking them;
The posted information output step outputs posted information linked to the container identification information.
Communication support methods.
(Appendix 11)
The communication support method according to appendix 10, wherein the posted information output step extracts posted information linked to the container identification information based on output conditions, and outputs the extracted posted information.
(Appendix 12)
The communication support method according to appendix 10 or 11, wherein the posting management step sorts the posted information based on sorting conditions.
(Appendix 13)
Including feedback information acquisition process,
The feedback information acquisition step acquires feedback information regarding the posted information,
The communication support method according to any one of appendices 10 to 12, wherein the posting management step manages the posted information and the feedback information in a linked manner.
(Appendix 14)
Including a container usage information registration process and a usage status determination process,
The container usage information acquisition step includes registering container usage information,
The container usage information is information in which container identification information and the usage state of the container identified by the container identification information are linked,
The usage state determination step compares the obtained container identification information with the container usage information and determines the usage state of the container specified by the container identification information,
Supplementary Notes 10 to 13, wherein when the usage state is a predetermined state, at least one process selected from the group consisting of the posted information output step, the user posted information acquisition step, and the posted management step is executed. The communication support method described in any of the above.
(Appendix 15)
15. The communication support method according to any one of appendices 10 to 14, wherein the posted information includes material information and message information.
(Appendix 16)
Including material storage process,
The material store process includes a material information management process and a purchase processing process,
The material information acquisition step manages material information,
The purchase processing step performs purchase processing of the material information.
Communication support method described in Appendix 15.
(Appendix 17)
Including point management process,
The point management step grants points to the user based on point grant conditions;
17. The communication support method according to appendix 16, wherein in the purchase processing step, the points are consumed to purchase the material information.
(Appendix 18)
Including material information evaluation process,
The communication support method according to any one of appendices 15 to 17, wherein the material information evaluation step calculates an evaluation for the material information based on evaluation conditions.
(Appendix 19)
Including a container identification information acquisition procedure, a user posted information acquisition procedure, a posted management procedure, and a posted information output procedure,
The container identification information acquisition procedure includes acquiring container identification information,
The user posted information acquisition procedure includes acquiring user posted information,
The posting management procedure includes managing the user's posted information and the container identification information by linking them;
The posted information output procedure outputs posted information linked to the container identification information,
A program for causing a computer to execute each of the above steps.
(Additional note 20)
The program according to appendix 19, wherein the posted information output procedure extracts posted information linked to the container identification information based on output conditions, and outputs the extracted posted information.
(Additional note 21)
The program according to appendix 19 or 20, wherein the posting management procedure sorts the posted information based on a sorting condition.
(Additional note 22)
Includes steps to obtain feedback information;
The feedback information acquisition procedure includes acquiring feedback information regarding the posted information;
The program according to any one of appendices 19 to 21, wherein the posting management procedure manages the posted information and the feedback information in a linked manner.
(Additional note 23)
Including container usage information registration procedure and usage status determination procedure,
The container usage information acquisition procedure includes registering container usage information,
The container usage information is information in which container identification information and the usage state of the container identified by the container identification information are linked,
The usage state determination procedure compares the obtained container identification information with the container usage information, and determines the usage state of the container specified by the container identification information.
Supplementary Notes 19 to 22, wherein when the usage state is a predetermined state, at least one process selected from the group consisting of the posted information output procedure, the user posted information acquisition procedure, and the posted management procedure is executed. Programs listed in either.
(Additional note 24)
24. The program according to any one of appendices 19 to 23, wherein the posted information includes material information and message information.
(Additional note 25)
Contains material store instructions,
The material store procedure includes a material information management procedure and a purchase processing procedure,
The material information acquisition procedure manages material information,
The purchase processing procedure includes purchasing the material information.
Program described in Appendix 24.
(Additional note 26)
Includes point management procedures,
The point management procedure includes granting points to the user based on point granting conditions;
The program according to appendix 25, wherein the purchase processing procedure performs the purchase processing of the material information by consuming the points.
(Additional note 27)
Includes material information evaluation procedures;
The program according to any one of appendices 24 to 26, wherein the material information evaluation procedure calculates an evaluation for the material information based on evaluation conditions.
(Additional note 28)
Including a container identification information acquisition procedure, a user posted information acquisition procedure, a posted management procedure, and a posted information output procedure,
The container identification information acquisition procedure includes acquiring container identification information,
The user posted information acquisition procedure includes acquiring user posted information,
The posting management procedure includes managing the user's posted information and the container identification information by linking them;
The posted information output procedure outputs posted information linked to the container identification information,
A computer-readable recording medium storing a program for causing a computer to execute each of the above steps.
(Additional note 29)
The recording medium according to appendix 28, wherein the posted information output procedure extracts posted information linked to the container identification information based on output conditions, and outputs the extracted posted information.
(Additional note 30)
30. The recording medium according to appendix 28 or 29, wherein the posting management procedure sorts the posted information based on a sorting condition.
(Appendix 31)
Includes steps to obtain feedback information;
The feedback information acquisition procedure includes acquiring feedback information regarding the posted information;
The recording medium according to any one of appendices 28 to 30, wherein the posting management procedure manages the posted information and the feedback information in a linked manner.
(Appendix 32)
Including container usage information registration procedures and usage status determination procedures,
The container usage information acquisition procedure includes registering container usage information,
The container usage information is information in which container identification information and the usage state of the container identified by the container identification information are linked,
The usage state determination procedure compares the obtained container identification information with the container usage information, and determines the usage state of the container specified by the container identification information.
Supplementary Notes 28 to 31, wherein when the usage state is a predetermined state, at least one process selected from the group consisting of the posted information output procedure, the user posted information acquisition procedure, and the posted management procedure is executed. Recording medium described in any of the above.
(Appendix 33)
33. The recording medium according to any one of appendices 28 to 32, wherein the posted information includes material information and message information.
(Appendix 34)
Contains material store instructions,
The material store procedure includes a material information management procedure and a purchase processing procedure,
The material information acquisition procedure manages material information,
The purchase processing procedure includes purchasing the material information.
Recording medium described in Appendix 33.
(Appendix 35)
Includes point management procedures,
The point management procedure includes granting points to the user based on point granting conditions;
35. The recording medium according to appendix 34, wherein the purchase processing procedure performs purchase processing of the material information by consuming the points.
(Appendix 36)
Includes material information evaluation procedures;
36. The recording medium according to any one of appendices 33 to 35, wherein the material information evaluation procedure calculates an evaluation for the material information based on evaluation conditions.

According to the present invention, communication via the container is possible. Therefore, the present invention can also be used as a new social network platform that enables once-in-a-lifetime communication via containers, for example.

1 Communication support device 2 Container identification information acquisition unit 3 User posted information acquisition unit 4 Posting management unit 5 Posting information output unit 6 Container usage information registration unit 7 Usage status determination unit 8 Material store unit 81 Material information management unit 82 Purchase processing unit 9 Point management unit 10 Material information evaluation unit 101 Central processing unit 102 Memory 103 Bus 104 Storage device 105 Input device 106 Output device 107 Communication device

Claims (10)

including a container identification information acquisition unit, a user posted information acquisition unit, a posted management unit, and a posted information output unit,
The container identification information acquisition unit acquires container identification information,
The user posted information acquisition unit acquires user posted information,
The posting management unit manages the user's posted information and the container identification information by linking them,
The posted information output unit outputs posted information linked to the container identification information.
Communication support device. The communication support device according to claim 1, wherein the posted information output unit extracts posted information linked to the container identification information based on output conditions, and outputs the extracted posted information. Including a container usage information registration unit and a usage status determination unit,
The container usage information acquisition unit registers container usage information,
The container usage information is information in which container identification information and the usage state of the container identified by the container identification information are linked,
The usage state determining unit compares the obtained container identification information with the container usage information and determines the usage state of the container specified by the container identification information,
3. When the usage state is a predetermined state, at least one process selected from the group consisting of the posted information output section, the user posted information acquisition section, and the posted management section is executed. Communication support device as described. The communication support device according to claim 1 or 2, wherein the posted information includes material information and message information. Including the material store department.
The material store section includes a material information management section and a purchase processing section,
The material information acquisition unit manages material information,
The purchase processing unit performs purchase processing of the material information.
The communication support device according to claim 4. Including point management department,
The point management unit grants points to the user based on point grant conditions,
6. The communication support device according to claim 5, wherein the purchase processing unit performs purchase processing of the material information by consuming the points. Including material information evaluation department,
The communication support device according to claim 5, wherein the material information evaluation section calculates an evaluation for the material information based on evaluation conditions. Including a container identification information acquisition step, a user posted information acquisition step, a posted management step, and a posted information output step,
The container identification information acquisition step acquires container identification information,
The user posted information acquisition step acquires user posted information,
The posting management step manages the user's posted information and the container identification information by linking them;
The posted information output step outputs posted information linked to the container identification information.
Communication support methods. Including a container identification information acquisition procedure, a user posted information acquisition procedure, a posted management procedure, and a posted information output procedure,
The container identification information acquisition procedure includes acquiring container identification information,
The user posted information acquisition procedure includes acquiring user posted information,
The posting management procedure includes managing the user's posted information and the container identification information by linking them;
The posted information output procedure outputs posted information linked to the container identification information,
A program for causing a computer to execute each of the above steps. Including a container identification information acquisition procedure, a user posted information acquisition procedure, a posted management procedure, and a posted information output procedure,
The container identification information acquisition procedure includes acquiring container identification information,
The user posted information acquisition procedure includes acquiring user posted information,
The posting management procedure includes managing the user's posted information and the container identification information by linking them;
The posted information output procedure outputs posted information linked to the container identification information,
A computer-readable recording medium storing a program for causing a computer to execute each of the above steps.

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