JP2023086420A - Information processor and information processing method - Google Patents

Abstract

To provide an information processor and a method which enable a sender of a message to transmit the message without changing a transmission mode according to the destination of the transmission destination.SOLUTION: In a message distribution system S, a message control server 1 has a reception part 121 for receiving a first message and destination information indicating the destination of the first message, a determination part 122 for determining whether the destination information indicates either a phone number or a destination that is a different type from the phone number, a transmission part 124 for transmitting a second message including page identification information for identifying a Web page including the first message to the phone number, as determination that the destination indicated by the destination information is the phone number as a condition, and a notification part 125 for notifying notification information indicating that the Web page is generated or updated, to an application corresponding to the destination that is the different type from the phone number, as determination that the destination information indicates a destination that is a different type from the phone number as a condition.SELECTED DRAWING: Figure 2

Description

The present invention relates to an information processing apparatus and information processing method for controlling message transmission to communication terminals.

In a messaging service for sending and receiving messages, a user registers with a company on a communication terminal (for example, setting up a friend relationship, sending personal information, etc.), and various services are provided by the company. is known (see Patent Document 1).

JP 2017-62850 A

Conventionally, various messaging services exist for sending and receiving messages. For example, in order to use messaging services such as RCS (Rich Communication Services), it is necessary to perform predetermined settings in advance in communication terminals. In addition, the number of characters in a message that can be sent and the type of content differ for each messaging service.

Therefore, depending on the destination of the message, the transmission mode of the message that can be displayed by the communication terminal corresponding to the destination differs. However, it is not easy for a sender such as a company to switch the mode of message transmission according to the destination of the message.

SUMMARY OF THE INVENTION The present invention has been made in view of these points, and it is an object of the present invention to enable a sender of a message to send a message without changing the transmission mode according to the destination of the transmission.

An information processing apparatus according to a first aspect of the present invention includes a receiving unit for receiving a first message and destination information indicating a destination of the first message, the destination information including a telephone number, and the telephone number. a determining unit for determining which of the destination of a different type is indicated; a transmitting unit configured to transmit a second message including page identification information for identifying the telephone number to the telephone number; a notification unit that notifies an application corresponding to the destination of a type different from the telephone number of notification information indicating that the Web page has been generated or updated.

The determination unit determines whether the communication terminal corresponding to the destination indicated by the destination information supports a first message protocol for receiving the first message, and the transmission unit determines whether the communication terminal corresponds to the destination indicated by the destination information. transmitting the first message according to the first message protocol on condition that the terminal is determined to support the first message protocol, and The second message may be transmitted by a second message protocol different from the first message protocol on condition that it is determined to be incompatible.

The determining unit, on the condition that the communication terminal is determined not to support the first message protocol, the destination information includes the telephone number, the destination of a type different from the telephone number, It may be determined which of

A display mode of the first message included in the web page may be a display mode imitating a display mode when the communication terminal displays the first message received by the first message protocol.

The web page includes an area for receiving input of a third message by the destination user, and the transmission unit transmits the third message to the transmission source of the first message according to the first message protocol. good too.

The web page may include information indicating a messaging application for receiving the first message over the first message protocol at the communication terminal.

The number of characters of a message transmittable by the first message protocol may be greater than the number of characters of a message transmittable by the second message protocol.

The types of content that can be transmitted by the first message protocol may be more than the types of content that can be transmitted by the second message protocol.

The transmission unit transmits the second message on condition that the transmission source of the first message permits transmission of the second message and the destination indicated by the destination information is determined to be the telephone number. and the notification unit, on the condition that it is determined that the transmission source of the first message permits transmission of the notification information and the destination information indicates the destination of a type different from the telephone number , the notification information may be notified.

The destination of a type different from the telephone number includes user identification information for identifying a user to whom the first message is sent, and application identification information for identifying the application, and the notification unit , the notification information may be notified to the application corresponding to the application identification information executed in the communication terminal corresponding to the user identification information.

The page identification information includes token information associated with a combination of the transmission source of the first message and the transmission destination of the first message, and the web page identified by the page identification information is the page The identification information may include the first message transmitted from the source to the destination corresponding to the token information included in the identification information.

An expiration date is set in the token information, and the web page identified by the page identification information is within the expiration date set in the token information included in the page identification information, may be displayed.

The page identification information may include token information associated with a combination of a source of the first message and a destination of the first message, and different for each transmission of the second message.

An information processing method according to a second aspect of the present invention includes a step of receiving a first message and destination information indicating a destination of the first message, executed by a processor, the destination information including a telephone number, determining whether the destination is of a type different from the telephone number; and transmitting the first message on condition that the destination indicated by the destination information is determined to be the telephone number. transmitting to said telephone number a second message including page identification information for identifying the web page containing said message; and determining that said destination information indicates said destination of a type different from said telephone number. and sending notification information indicating that the web page has been generated or updated to an application corresponding to the destination of a type different from the telephone number.

ADVANTAGE OF THE INVENTION According to this invention, it is effective in the sender of a message being able to transmit a message, without changing a transmission mode according to the address|destination of a transmission destination.

1 is a schematic diagram of a message delivery system according to an embodiment; FIG. 1 is a block diagram of a message delivery system according to an embodiment; FIG. FIG. 4 is a schematic diagram for explaining a method for the message delivery system to display a message on a communication terminal; FIG. 4 is a schematic diagram for explaining how the communication terminal displays the first message; FIG. 4 is a schematic diagram for explaining a method for a communication terminal to display a web page containing a first message based on a second message; FIG. 4 is a schematic diagram for explaining a method for a communication terminal to display a web page containing a first message based on notification information; 4 is a sequence diagram of an information processing method executed by the message delivery system according to the embodiment; FIG.

[Overview of Message Delivery System S]
FIG. 1 is a schematic diagram of a message delivery system S according to this embodiment. A message delivery system S includes a message control server 1 , a sender device 2 and a communication terminal 3 . The message delivery system S may include multiple sender devices 2 and multiple communication terminals 3 . The message delivery system S may include devices such as other servers and terminals.

The message control server 1 (information processing device) is a computer that controls transmission and reception of messages between the sender device 2 and the communication terminal 3 . The message control server 1 performs control for displaying the message transmitted by the sender device 2 on the communication terminal 3 . The message control server 1 performs wireless or wired communication with the sender device 2 and the communication terminal 3 .

The sender device 2 is a computer used by the sender of the message. A sender is, for example, a company, an organization, or a store. The sender device 2 is, for example, a smart phone, a tablet terminal, a personal computer, a server, or the like. The sender device 2 has, for example, a display unit such as a liquid crystal display that displays information, and an operation unit such as a touch panel or keyboard that receives operations by the sender.

The communication terminal 3 is a computer used by a user. The communication terminal 3 is, for example, a smart phone, a tablet terminal, a personal computer, or the like. A user is, for example, a customer of a company, organization, or store that is the sender. The communication terminal 3 has, for example, a display unit such as a liquid crystal display that displays information, and an operation unit such as a touch panel or a keyboard that receives user operations. The communication terminal 3 is associated with at least one of a telephone number or a destination of a type different from the telephone number (for example, ID (Identification)), and displays a message sent to the destination on the display unit.

The outline of the processing executed by the message delivery system S according to this embodiment will be described below. The message control server 1 receives the first message desired to be transmitted to the user and the destination information indicating the destination of the first message from the sender device 2 using the first message protocol. The destination information indicates a telephone number or a destination of a type different from the telephone number (for example, an ID). The first message protocol is, for example, RCS.

The message control server 1 determines whether the communication terminal 3 corresponding to the destination indicated by the destination information supports the first message protocol for receiving the first message. The message control server 1 also determines whether the destination information indicates a telephone number or a destination of a type different from the telephone number.

The message control server 1 generates a web page containing the first message. The web page is information for displaying the first message in a display mode imitating the display mode when the communication terminal 3 displays the first message received by the first message protocol, for example.

The message control server 1 transmits the first message to the communication terminal 3 using the first message protocol on condition that the communication terminal 3 is determined to support the first message protocol. The communication terminal 3 displays the received first message using the first message protocol.

If it is determined that the communication terminal 3 does not support the first message protocol and the destination indicated by the destination information is a telephone number, the message control server 1 uses the second message protocol different from the first message protocol. Using a message protocol, a second message including page identification information (for example, URL (Uniform Resource Locator)) for identifying the generated web page is transmitted to communication terminal 3 . The second message protocol is, for example, SMS (Short Message Service). The communication terminal 3 displays the received second message using the second message protocol. The communication terminal 3 displays the generated web page in response to the user's selection of the page identification information included in the second message.

If the message control server 1 determines that the communication terminal 3 does not support the first message protocol and that the destination information indicates a destination of a type different from the telephone number, the generated web page is Notification information indicating that it has been generated or updated is notified to an application corresponding to a destination of a type different from a telephone number. The communication terminal 3 displays the generated web page in the application corresponding to the destination in response to the user performing a predetermined operation.

In this way, the message delivery system S performs communication based on whether or not the communication terminal 3 corresponding to the destination designated by the sender supports a predetermined message protocol and the type of the destination designated by the sender. To automatically switch a method for displaying a message on a terminal 3. - 特許庁Therefore, the sender of the message can send the message without changing the transmission mode according to the destination of the transmission.

[Configuration of message delivery system S]
FIG. 2 is a block diagram of the message delivery system S according to this embodiment. In FIG. 2, arrows indicate main data flows, and there may be data flows other than those shown in FIG. In FIG. 2, each block does not show the configuration in units of hardware (apparatus), but the configuration in units of functions. As such, the blocks shown in FIG. 2 may be implemented within a single device, or may be implemented separately within multiple devices. Data exchange between blocks may be performed via any means such as a data bus, network, or portable storage medium.

The message control server 1 has a storage section 11 and a control section 12 . The storage unit 11 is a storage medium including a ROM (Read Only Memory), a RAM (Random Access Memory), a hard disk drive, and the like. The storage unit 11 stores programs executed by the control unit 12 in advance. The storage unit 11 may be provided outside the message control server 1, in which case data may be exchanged with the control unit 12 via a network.

The control unit 12 has a reception unit 121 , a determination unit 122 , a generation unit 123 , a transmission unit 124 and a notification unit 125 . The control unit 12 is a processor such as a CPU (Central Processing Unit), for example, and by executing a program stored in the storage unit 11, a receiving unit 121, a determining unit 122, a generating unit 123, a transmitting unit 124, and a notifying unit. 125. At least part of the functions of the controller 12 may be performed by an electrical circuit. Moreover, at least part of the functions of the control unit 12 may be realized by the control unit 12 executing a program executed via a network.

The message delivery system S is not limited to the specific configuration shown in FIG. The message control server 1 may be composed of, for example, two or more physically separated devices connected by wire or wirelessly. Also, the message control server 1 may be configured by a cloud, which is a collection of computer resources, for example.

Processing executed by the message delivery system S according to this embodiment will be described in detail below. FIG. 3 is a schematic diagram for explaining a method for the message delivery system S to display a message on the communication terminal 3. As shown in FIG.

Sender device 2 accepts input from the sender of a first message to be transmitted to the user (that is, the content of the message) and destination information indicating a destination corresponding to the user. The destination information may include multiple destinations corresponding to multiple users. The destination is either a telephone number or a destination of a type different from the telephone number. A destination of a type different from a telephone number includes, for example, user identification information (user ID) for identifying a user. Also, a destination of a type different from a telephone number may include, for example, a combination of user identification information and application identification information (application ID) for identifying an application for displaying a message.

The first message includes a type of content that can be sent by the first message protocol. The contents included in the first message include, for example, a character string of characters equal to or less than the number of characters that can be transmitted by the first message protocol, the display mode (size, color, etc.) of the character string, an image, sound, and an input method (virtual buttons, etc.) and at least one of In this embodiment, the first message protocol is RCS. The first message protocol may be any other message protocol.

The sender device 2 transmits the first message and destination information entered by the sender according to the first message protocol. In the message control server 1, the reception unit 121 receives the first message and destination information transmitted by the sender device 2 according to the first message protocol.

The determining unit 122 determines whether or not the communication terminal 3 corresponding to the destination indicated by the destination information received by the receiving unit 121 is compatible with the first message protocol. For example, the determination unit 122 inquires of a server that manages whether or not the communication terminal 3 is set to transmit and receive messages according to the first message protocol. Determine whether the protocol is supported. Further, when the destination indicated by the destination information is not a telephone number, the determination unit 122 may determine that the communication terminal 3 corresponding to the destination does not support the first message protocol.

Further, the determining unit 122 determines the type of destination indicated by the destination information received by the receiving unit 121 . The determining unit 122 determines, for example, whether the destination information received by the receiving unit 121 indicates a telephone number or a destination of a type different from the telephone number. The determination unit 122 may determine the type of destination indicated by the destination information on condition that the communication terminal 3 is determined not to support the first message protocol.

Generation unit 123 generates a web page including the first message received by reception unit 121 . The generation unit 123 may generate a web page including the first message on condition that the communication terminal 3 is determined not to support the first message protocol.

The generation unit 123 generates a web page by, for example, converting the first message received by the reception unit 121 according to a predetermined rule. The generation unit 123 has already generated a web page containing one or more messages exchanged between the sender, who is the source of the first message, and the user, who is the destination of the first message. In this case, the web page may be updated by adding the first message received by the receiving unit 121 to the web page.

The display mode of the first message included in the web page generated by the generation unit 123 is a display mode imitating the display mode when the communication terminal 3 displays the first message received by the first message protocol. As a result, even if the communication terminal 3 does not support the first message protocol, the message delivery system S can display the Web page containing the first message on the communication terminal 3, thereby allowing the sender to The content of the first message can be provided to the user.

The generation unit 123 associates the generated web page with page identification information for identifying the web page, and stores it in a storage unit accessible by the communication terminal 3 . The generation unit 123 stores the generated web page in the storage unit 11 of the message control server 1 or storage units of other servers, for example. The page identification information is, for example, a URL representing a location on the Internet. The page identification information may be other identification information that allows the communication terminal 3 to obtain the web page.

The page identification information may include, for example, token information associated with a combination of the sender who sent the first message and the user who sent the first message. In this case, the generation unit 123 generates token information (for example, a randomly generated character string) associated with the combination of the sender and the user, and It is stored in the storage unit 11 of the message control server 1 or the storage unit of another server in association with a web page containing one or more messages.

The transmission unit 124 switches the method for displaying the message on the communication terminal 3 based on whether the communication terminal 3 supports the first message protocol and the type of destination indicated by the destination information. The transmitting unit 124 performs (1) transmitting the first message according to the first message protocol, (2) transmitting the second message according to the second message protocol, and (3) transmitting notification information to the application. Either of these causes the communication terminal 3 to display the first message input by the sender.

First, on the condition that the determination unit 122 determines that the communication terminal 3 supports the first message protocol, the transmission unit 124 transmits the first message received by the reception unit 121 according to the first message protocol. to the communication terminal 3. The transmitting unit 124, for example, transmits the first message to the telephone number indicated by the destination information using the first message protocol. The communication terminal 3 receives the first message transmitted by the message control server 1 using the first message protocol and displays it on the display unit.

FIG. 4 is a schematic diagram for explaining how the communication terminal 3 displays the first message. In the example of FIG. 4, the communication terminal 3 displays an RCS screen A for displaying messages sent and received by RCS, which is the first message protocol. The RCS screen A is displayed by a messaging application executed by the communication terminal 3, for example. The RCS screen A includes, for example, a first message A1 and an input area A2 for receiving message input by the user. The user inputs a message to reply to the sender in the input area A2. Communication terminal 3 transmits the message input in input area A2 to sender device 2, which is the source of first message A1, according to the first message protocol.

In this way, the message delivery system S causes the communication terminal 3 compatible with the first message protocol to display the first message input by the sender as it is, and furthermore, the reply from the user to the sender is displayed as the first message. It can be accepted by protocol.

Secondly, the transmission unit 124 sends the second A second message including page identification information for identifying the web page generated by generating unit 123 is transmitted to the destination telephone number according to the message protocol. In this embodiment, the second message protocol is SMS. The second message protocol may be any other message protocol.

The types of content that can be transmitted by the first message protocol are more than the types of content that can be transmitted by the second message protocol. Also, the number of characters of a message that can be transmitted by the first message protocol is greater than the number of characters of a message that can be transmitted by the second message protocol. Therefore, since the second message protocol cannot transmit all of the first message, the message control server 1 uses the second message protocol to send the page identification for accessing the web page containing the first message instead of the first message itself. Send information. Thereby, the message control server 1 can cause the communication terminal 3 to display the first message.

The transmitting unit 124 may transmit the second message on condition that the sender, who is the source of the first message, has permitted transmission of the second message. In this case, the sender device 2 receives the input of the first message from the sender as well as the specification of whether or not to permit the transmission of the second message when the first message cannot be transmitted. In the message control server 1, the transmission unit 124 determines that the transmission of the second message is permitted in the sender device 2 and that the destination indicated by the destination information is determined by the determination unit 122 to be a telephone number. As a condition, the second message is transmitted. Thereby, the message delivery system S can transmit the second message when the first message cannot be transmitted according to the sender's request.

The communication terminal 3 receives the second message transmitted by the message control server 1 using the second message protocol and displays it on the display unit. FIG. 5 is a schematic diagram for explaining how the communication terminal 3 displays a web page containing the first message based on the second message. In the example in the upper diagram of FIG. 5, the communication terminal 3 displays an SMS screen B for displaying messages sent and received by SMS, which is the second message protocol. SMS screen B includes, for example, page identification information B1 included in the second message. The page identification information B1 includes token information B2 associated with a combination of the sender who is the source of the first message and the user who is the destination of the first message.

When the page identification information B1 is selected by the user, the communication terminal 3 uses the selected page identification information B1 to access the message control server 1 storing the web page or other servers. The message control server 1 or other servers identify the web page containing the first message transmitted to the user from the sender corresponding to the token information B2 contained in the selected page identification information B1, and transmit it to the communication terminal 3. . The communication terminal 3 receives web pages from the message control server 1 or other servers and displays them on the display unit.

The token information B2 may be different for each transmission of the second message. In this case, the message control server 1 or other servers transmit a plurality of token information B2 associated with the combination of the sender and the user, which are different for each transmission of the second message, between the sender and the user. It is stored in association with one web page containing one or more sent and received messages. This allows the message delivery system S to display the same web page even if the communication terminal 3 accesses the message control server 1 or other servers using any token information associated with a specific combination of sender and user. It can be displayed on the communication terminal 3 .

An expiration date may be preset in the token information B2. In this case, the message control server 1 or other servers store a predetermined expiration date (for example, 24 hours from the date and time when the second message was sent) in association with the token information. The message control server 1 or another server displays the Web page containing the first message sent from the sender corresponding to the token information B2 contained in the selected page identification information B1 to the user, with the current date and time corresponding to the token information B2. It is transmitted to the communication terminal 3 under the condition that it is within the set expiration date. As a result, the message delivery system S can improve security by preventing third parties from viewing the web page containing the first message, for example, by brute-forcing the token information B2.

In the example of the lower diagram of FIG. 5, the communication terminal 3 displays a web browser screen C for displaying a web page. The web browser screen C includes, for example, a first message C1 and an input area C2 for receiving message input by the user. Since the second message protocol such as SMS can be used even if the communication terminal 3 is not set to use the first message protocol, the message reaches the communication terminal 3 with a higher probability than the first message protocol. can be made Therefore, even if the communication terminal 3 does not support the first message protocol, the message delivery system S causes the communication terminal 3 to display the web page containing the first message by using the second message protocol. be able to.

The web page displayed by the web browser screen C may include information indicating a messaging application for receiving the first message in the communication terminal 3 using the first message protocol. Information indicating the messaging application is, for example, a link for installing the messaging application on the communication terminal 3 . As a result, the message delivery system S can guide the user of the communication terminal 3 that does not support the first message protocol to make settings for using the first message protocol. Since the web page displays the first message in a display mode that imitates the display mode of the first message protocol, it is possible to provide the user with an image of using the first message protocol and to allow the user to use the first message protocol. It can be facilitated to set up for

The user inputs the third message to reply to the sender in the input area C2. The communication terminal 3 transmits to the message control server 1 the third message input in the input area C2. In the message control server 1 , the receiver 121 receives the third message from the communication terminal 3 . Transmitter 124 transmits the third message received by receiver 121 to sender apparatus 2, which is the source of first message C1, according to the first message protocol. Here, the transmitting unit 124 may convert the third message received by the receiving unit 121 into a message that can be transmitted by the first message protocol according to a predetermined rule, and then transmit the message.

As described above, even if the communication terminal 3 does not support the first message protocol, the message control server 1 relays the messages sent and received between the sender device 2 and the communication terminal 3, The sender device 2 can exchange messages with the communication terminal 3 using the first message protocol.

Thirdly, the transmission unit 124, on the condition that the communication terminal 3 does not support the first message protocol and that the destination information indicates a destination of a type different from the telephone number, the generation unit 123 Notification information indicating that a web page has been generated or updated by is notified to an application corresponding to a destination of a type different from a telephone number.

The application, which is the notification destination of the notification information, includes, for example, a predetermined function for the user to make a reservation, an inquiry, shopping, etc. to an entity such as a company, an organization, or a store (that is, the above-described sender); is application software having a function of displaying messages received from the subject. User identification information for identifying a user who uses the application is preset in the application. The application obtains from the message control server 1 or other servers a web page including the first message sent to the set user identification information and displays it.

A destination of a type different from a telephone number includes, for example, user identification information. For example, the transmission unit 124 registers the notification information together with the user identification information that is the destination in a server that manages notification to the communication terminal 3, so that the server is executed on the communication terminal 3 corresponding to the user identification information. Notification information is sent to the application that is

There is a need at the sender or user to send and receive the first message within a booking, inquiry, shopping, etc. application rather than a messaging application for the first message protocol. Therefore, the message control server 1 sends notification information indicating that the web page including the first message has been generated or updated, instead of the first message itself, by notifying the application. This allows the message control server 1 to display the first message within the application running on the communication terminal 3 .

The transmission unit 124 may notify the notification information on condition that the sender, who is the transmission source of the first message, has permitted the notification of the notification information. In this case, sender's device 2 accepts from the sender, in addition to accepting the input of the first message, the specification of whether or not to permit notification of the notification information. In the message control server 1, the determination unit 122 determines that the transmission unit 124 is designated to permit notification of the notification information in the sender device 2, and that the destination information indicates a destination of a type different from the telephone number. Provided that the notification information is notified. As a result, the message delivery system S can notify the notification information according to the sender's wishes.

In addition, when the transmission of the notification information is specified in the sender device 2, the transmission unit 124 transmits the destination information to the telephone regardless of whether the communication terminal 3 is compatible with the first message protocol. Notification information may be notified on the condition that it is determined to indicate a destination of a type different from the number.

The communication terminal 3 displays, on the display unit, information indicating that the notification information has been notified from the message control server 1 in the application that is the notification destination of the notification information. FIG. 6 is a schematic diagram for explaining how the communication terminal 3 displays a web page containing the first message based on the notification information. In the example of the upper diagram of FIG. 6, the communication terminal 3 displays the first application screen D displayed by the application. The first application screen D includes, for example, the number D1 of notification information notifications as information indicating that the notification information has been notified.

In response to the user performing a predetermined operation on the first application screen D, the communication terminal 3 uses the user identification information set in the application to connect the message control server 1 storing a Web page or other to access the server of The message control server 1 or other servers identify the web page containing the first message sent to the user corresponding to the user identification information set in the application, and send it to the communication terminal 3 . The communication terminal 3 receives web pages from the message control server 1 or other servers and displays them within the application.

In the example of the lower diagram of FIG. 6, the communication terminal 3 displays a second application screen E for displaying a web page within the application. The second application screen E includes, for example, a first message E1 and an input area E2 for accepting input of a message by the user. As a result, even if the communication terminal 3 does not support the first message protocol, the message delivery system S notifies the application corresponding to the destination to transmit the web page containing the first message. It can be displayed on the terminal 3.

The web page displayed by the second application screen E may include information indicating a messaging application for receiving the first message in the communication terminal 3 using the first message protocol. Information indicating the messaging application is, for example, a link for installing the messaging application on the communication terminal 3 . As a result, the message delivery system S can guide the user of the communication terminal 3 that does not support the first message protocol to make settings for using the first message protocol.

The message that the web page contains may vary from application to application. In this case, the destination of a type different from the telephone number includes, for example, a combination of user identification information and application identification information. The transmission unit 124 notifies the application corresponding to the application identification information included in the destination, for which the user identification information included in the destination is set, of notification information indicating that the web page has been generated or updated by the generation unit 123. .

The communication terminal 3 displays, on the display unit, information indicating that the notification information has been notified from the message control server 1 in the application that is the notification destination of the notification information. The communication terminal 3 uses the user identification information set in the application and the application identification information for identifying the application in response to the user performing a predetermined operation to store the web page. access the message control server 1 or other server

The message control server 1 or other servers identify a web page containing the first message addressed to the user identification information set in the application and the application identification information of the application, and transmit it to the communication terminal 3 . The communication terminal 3 receives web pages from the message control server 1 or other servers and displays them within the application. As a result, the message delivery system S can manage the message sent by the sender to the user for each application for displaying the message.

The user inputs the third message to reply to the sender in the input area E2. The communication terminal 3 transmits to the message control server 1 the third message entered in the input area E2. In the message control server 1 , the receiver 121 receives the third message from the communication terminal 3 . Transmitter 124 transmits the third message received by receiver 121 to sender device 2, which is the source of first message E1, according to the first message protocol. Here, the transmitting unit 124 may convert the third message received by the receiving unit 121 into a message that can be transmitted by the first message protocol according to a predetermined rule, and then transmit the message.

As described above, even if the communication terminal 3 does not support the first message protocol, the message control server 1 relays the messages sent and received between the sender device 2 and the communication terminal 3, The sender device 2 can exchange messages with the communication terminal 3 using the first message protocol.

[Sequence of information processing method]
FIG. 7 is a sequence diagram of an exemplary information processing method executed by the message delivery system S according to this embodiment. Sender device 2 transmits the first message and destination information input by the sender according to the first message protocol (S11). In the message control server 1, the reception unit 121 receives the first message and destination information transmitted by the sender device 2 according to the first message protocol.

The determining unit 122 determines whether or not the communication terminal 3 corresponding to the destination indicated by the destination information received by the receiving unit 121 is compatible with the first message protocol (S12). Here, when the destination information received by the receiving unit 121 is not a telephone number (that is, when the destination is of a type different from the telephone number), it is determined that the communication terminal 3 does not support the first message protocol. be. On condition that the determination unit 122 determines that the communication terminal 3 supports the first message protocol (YES in S12), the transmission unit 124 transmits the first message received by the reception unit 121 according to the first message protocol. A message is transmitted to the communication terminal 3 (S13). The communication terminal 3 receives the first message transmitted by the message control server 1 using the first message protocol and displays it on the display unit (S14).

On condition that the determination unit 122 determines that the communication terminal 3 does not support the first message protocol (NO in S12), the generation unit 123 generates the Web page including the first message received by the reception unit 121. Generate (S15). The generation unit 123 has already generated a web page containing one or more messages exchanged between the sender, who is the source of the first message, and the user, who is the destination of the second message. In this case, the web page may be updated by adding the first message received by the receiving unit 121 to the web page.

The determining unit 122 determines whether the destination information received by the receiving unit 121 indicates a telephone number or a destination of a type different from the telephone number (S16). On condition that the determination unit 122 determines that the destination indicated by the destination information is a telephone number (YES in S16), the transmission unit 124 identifies the Web page generated by the generation unit 123 using the second message protocol. A second message including the page identification information for making the call is sent to the destination telephone number (S17).

The transmitting unit 124 may transmit the second message on condition that the sender, who is the source of the first message, has permitted transmission of the second message. In this case, the sender device 2 receives the input of the first message from the sender as well as the specification of whether or not to permit the transmission of the second message when the first message cannot be transmitted. In step S17, the transmission unit 124 sends the second message on the condition that the transmission of the second message is permitted in the sender device 2 and that the determination unit 122 determines that the destination indicated by the destination information is a telephone number. , send the second message.

The communication terminal 3 receives the second message transmitted by the message control server 1 using the second message protocol and displays it on the display unit. Then, when the user selects the page identification information included in the second message, the communication terminal 3 uses the selected page identification information to receive the web page from the message control server 1 or another server, It is displayed on the display unit (S18).

On the condition that the determination unit 122 determines that the destination indicated by the destination information is not a telephone number (that is, the destination information indicates a destination of a type different from the telephone number) (NO in S16), the transmission unit 124 generates Notification information indicating that the Web page has been generated or updated by the unit 123 is notified to the application corresponding to the destination of a type different from the telephone number (S19).

The transmission unit 124 may notify the notification information on condition that the sender, who is the transmission source of the first message, has permitted the notification of the notification information. In this case, sender's device 2 accepts from the sender, in addition to accepting the input of the first message, the specification of whether or not to permit notification of the notification information. In step S19, the transmitting unit 124 confirms that the determination unit 122 has determined that permission to notify the notification information is specified in the sender device 2 and that the destination information indicates a destination of a type different from the telephone number. Notification information is notified as a condition.

The communication terminal 3 displays, on the display unit, information indicating that the notification information has been notified from the message control server 1 in the application that is the notification destination of the notification information. The communication terminal 3 receives the web page from the message control server 1 or other servers and displays it in the application in response to the user performing a predetermined operation in the application (S20).

The determination in step S16 may be made before the determination in step S12. In this case, on the condition that the determination unit 122 determines in step S16 that the destination indicated by the destination information is the telephone number, the determination unit 122 advances to step S12 to determine whether the communication terminal 3 is compatible with the first message protocol. Determine whether or not On the other hand, on the condition that the determination unit 122 determines that the destination indicated by the destination information is not a telephone number, the transmission unit 124 proceeds to step S19 and transmits the notification information to an application corresponding to a type of destination different from the telephone number. to notify. As a result, regardless of whether the communication terminal 3 is compatible with the first message protocol, the message control server 1, on the condition that it is determined that the destination information indicates a destination of a type different from the telephone number, Notification information can be notified.

[Effect of this embodiment]
The message delivery system S according to the present embodiment is for displaying a message on the communication terminal 3 based on whether the communication terminal 3 is compatible with the first message protocol and the type of destination indicated by the destination information. Switch method. Thereby, the sender of the message can send the message without changing the transmission mode according to the destination of the transmission.

The present invention makes it possible to contribute to Goal 9 of the Sustainable Development Goals (SDGs) led by the United Nations, "Industry and technological innovation."

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes are possible within the scope of the gist thereof. be. For example, all or part of the device can be functionally or physically distributed and integrated in arbitrary units. In addition, new embodiments resulting from arbitrary combinations of multiple embodiments are also included in the embodiments of the present invention. The effect of the new embodiment caused by the combination has the effect of the original embodiment.

The processors of the message control server 1, the sender device 2, and the communication terminal 3 are the subjects of each step (process) included in the information processing method shown in FIG. That is, the processors of the message control server 1, the sender device 2, and the communication terminal 3 execute the information processing method shown in FIG. 7 by executing the program for executing the information processing method shown in FIG. Some steps included in the information processing method shown in FIG. 7 may be omitted, the order between steps may be changed, and a plurality of steps may be performed in parallel.

S message distribution system 1 message control server 11 storage unit 12 control unit 121 reception unit 122 determination unit 123 generation unit 124 transmission unit 125 notification unit 2 sender device 3 communication terminal

Claims (14)

a receiving unit that receives a first message and destination information indicating a destination of the first message;
a determination unit that determines whether the destination information indicates a telephone number or the destination of a type different from the telephone number;
sending a second message including page identification information for identifying a web page including the first message to the telephone number on condition that the destination indicated by the destination information is determined to be the telephone number a transmission unit that transmits the
On the condition that the destination information indicates the destination of a type different from the telephone number, the notification information indicating that the web page has been generated or updated is sent to the destination of a type different from the telephone number. a notification unit that notifies an application corresponding to a destination;
An information processing device. The determination unit determines whether the communication terminal corresponding to the destination indicated by the destination information supports a first message protocol for receiving the first message,
The transmission unit transmits the first message according to the first message protocol on condition that the communication terminal is determined to support the first message protocol,
The transmission unit transmits the second message according to a second message protocol different from the first message protocol on condition that the communication terminal is determined not to support the first message protocol.
The information processing device according to claim 1 . The determining unit, on the condition that the communication terminal is determined not to support the first message protocol, the destination information includes the telephone number, the destination of a type different from the telephone number, to determine which of
The information processing apparatus according to claim 2. The display mode of the first message included in the web page is a display mode imitating a display mode when the communication terminal displays the first message received by the first message protocol,
The information processing apparatus according to claim 2 or 3. the web page includes an area for accepting input of a third message by the destination user;
wherein the transmission unit transmits the third message to the transmission source of the first message according to the first message protocol;
The information processing apparatus according to any one of claims 2 to 4. wherein the web page includes information indicating a messaging application for receiving the first message by the first message protocol at the communication terminal;
The information processing apparatus according to any one of claims 2 to 5. the number of characters of a message transmittable by the first message protocol is greater than the number of characters of a message transmittable by the second message protocol;
The information processing apparatus according to any one of claims 2 to 6. more types of content that can be transmitted by the first message protocol than types of content that can be transmitted by the second message protocol;
The information processing apparatus according to any one of claims 2 to 7. The transmission unit transmits the second message on condition that the transmission source of the first message permits transmission of the second message and the destination indicated by the destination information is determined to be the telephone number. and send
The notification unit receives the notification information on condition that it is determined that the transmission source of the first message permits transmission of the notification information and the destination information indicates the destination of a type different from the telephone number. to notify
The information processing apparatus according to any one of claims 1 to 8. the destination of a type different from the telephone number includes user identification information for identifying a user to whom the first message is sent, and application identification information for identifying the application;
The notification unit notifies the notification information to the application corresponding to the application identification information executed in the communication terminal corresponding to the user identification information.
The information processing apparatus according to any one of claims 1 to 9. The page identification information includes token information associated with a combination of the source of the first message and the destination of the first message,
the web page identified by the page identification information includes the first message transmitted from the source corresponding to the token information included in the page identification information to the destination;
The information processing apparatus according to any one of claims 1 to 10. An expiration date is set for the token information,
The web page identified by the page identification information is displayed on condition that it is within the expiration date set in the token information included in the page identification information.
The information processing device according to claim 11 . The page identification information is associated with a combination of the transmission source of the first message and the transmission destination of the first message, and includes token information that differs for each transmission of the second message,
The information processing apparatus according to claim 11 or 12. the processor executes
receiving a first message and destination information indicating a destination of the first message;
determining whether the destination information indicates a telephone number or the destination of a type different from the telephone number;
sending a second message including page identification information for identifying a web page including the first message to the telephone number on condition that the destination indicated by the destination information is determined to be the telephone number and sending the
On the condition that the destination information indicates the destination of a type different from the telephone number, the notification information indicating that the web page has been generated or updated is sent to the destination of a type different from the telephone number. notifying an application corresponding to the destination;
An information processing method comprising:

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