JP2023071467A - Information processing apparatus, information processing method, and information processing program - Google Patents

Abstract

To appropriately motivate a user to recycle a used non woven fabric product.SOLUTION: An information processing apparatus according to the present application comprises: an acquisition unit that acquires disposal information on a disposal act in which a user disposes of a used non woven fabric product in a recovery device installed in a predetermined facility; and a provision unit that provides information on an incentive according to the disposal information, the information on the incentive that can be used by the user in the predetermined facility.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

2. Description of the Related Art Conventionally, among recycling systems for used products, there is known a recycling system that determines costs to be borne by users from the weight of products.

JP-A-2003-67481

However, in the above-described conventional technology, in the recycling system for used products, the cost to be borne by the user is only determined from the weight of the product. For this reason, the conventional technology described above may not be able to appropriately motivate users to recycle used products.

This application was made in view of the above, and an object of this application is to appropriately motivate users to recycle used nonwoven fabric products.

An information processing apparatus according to the present application includes an acquisition unit that acquires disposal information related to a disposal action in which a user discards a used nonwoven fabric product to a collection device installed in a predetermined facility, and an incentive according to the disposal information. and a providing unit that provides information about incentives that can be used by the user at the predetermined facility.

According to one aspect of the embodiment, it is possible to properly motivate users to recycle used nonwoven fabric products.

FIG. 1 is a diagram illustrating an example of information processing executed by an information processing apparatus according to an embodiment; FIG. 2 is a diagram illustrating an example of a configuration of an information processing system according to the embodiment; FIG. 3 is a diagram illustrating an example of a configuration of a provider server according to the embodiment; FIG. 4 is a diagram illustrating an example of the configuration of an information processing apparatus according to the embodiment; FIG. 5 is a diagram illustrating an example of a user information storage unit according to the embodiment; 6 is a diagram illustrating an example of a facility information storage unit according to the embodiment; FIG. FIG. 7 is a flowchart illustrating an example of the flow of providing processing executed by the information processing apparatus according to the embodiment; FIG. 8 is a flowchart illustrating an example of the flow of provision processing executed by the information processing apparatus according to the embodiment; FIG. 9 is a diagram illustrating an example of a hardware configuration;

At least the following matters will become apparent from the descriptions of this specification and the accompanying drawings.

An acquisition unit that acquires disposal information related to a disposal action in which a user discards a used non-woven fabric product to a collection device installed in a predetermined facility; and a providing unit that provides information on incentives that can be used by a person at the predetermined facility.

According to such an information processing apparatus, for example, disposal information related to a disposal action of a user disposing of a non-woven fabric product such as a used diaper to a collection device installed in a predetermined facility is acquired. Then, the information processing apparatus provides information on incentives such as points corresponding to the disposal information, which is information on incentives that can be used by the user at a predetermined facility. Thereby, the information processing device can appropriately motivate the user to recycle the used nonwoven fabric product.

Conventionally, in the recycling of used nonwoven products, we have provided the advantage that the user visits the collection site to collect the used nonwoven products, and provides some advantages to the users when collecting the used nonwoven products. It was difficult at times. In contrast, the information processing apparatus can appropriately motivate users to recycle used nonwoven fabric products. Thereby, the information processing device can provide the user with the advantage of visiting the facility where the recovery device is installed. Then, the information processing device can appropriately collect used nonwoven fabric products for each user.

In addition, since the incentive is available in the facility, the information processing device can activate the purchasing activities of the users in the facility. As a result, the information processing apparatus can promote the purchasing activities of users in the facility while recycling used nonwoven fabric products. Therefore, the information processing device can provide facilities with the advantage of promoting purchase activities of users.

In addition, the information processing device acquires, as the disposal information, information on the amount of collection indicating the amount of the used nonwoven fabric product, and provides information on the incentive according to the amount of collection.

According to such an information processing device, for example, information relating to the amount of points according to the amount of collection included in the collection information is provided. Thereby, the information processing device can appropriately motivate the user to recycle the used nonwoven fabric product.

Further, the information processing device provides the incentive information at the timing when the user discards the used nonwoven fabric product to the collection device.

According to such an information processing device, for example, information about points is provided at the timing when the user discards the used diaper in the collecting device. As a result, the information processing device can provide the user with information on incentives at an appropriate timing.

Further, the information processing device acquires information regarding the quality of the used nonwoven fabric product as the disposal information, and provides information regarding the incentive according to the quality.

According to such an information processing device, for example, information regarding the amount of points corresponding to the quality of discarded used diapers is provided. Thereby, the information processing device can appropriately motivate the user to recycle the used nonwoven fabric product.

Further, the information processing device provides the incentive information to the recovery device after a predetermined period of time has passed since the user discarded the used nonwoven fabric product.

According to such an information processing device, for example, information on incentives is provided at a timing after a predetermined period (for example, one week) has passed since the user discarded the used nonwoven fabric product in the collection device. do. As a result, the information processing device can provide the user with information on incentives at an appropriate timing.

In addition, the information processing device provides the information regarding the incentive at a timing corresponding to the hours when the predetermined facility is open.

According to such an information processing apparatus, for example, information about incentives is provided at a timing other than a time period when the facility is open and when the facility is crowded with users. As a result, the information processing device can provide the user with information on incentives at an appropriate timing.

In addition, the information processing device provides information on new nonwoven fabric products as the information on the incentives.

According to such an information processing apparatus, for example, information on new diapers is provided as information on incentives. Thereby, the information processing device can appropriately motivate the user to recycle the used nonwoven fabric product.

Further, the information processing device authenticates a user who uses the collection device installed at the predetermined facility.

According to such an information processing apparatus, for example, a combination of identification information for identifying a user, a password preset by the user, and user information about the user stored in a predetermined storage unit. to match. Subsequently, the information processing device authenticates the user when the collation is successful. Thereby, the information processing device can identify the user for whom the disposal mode of the used diaper is appropriate.

An example of a form (hereinafter referred to as "embodiment") for implementing an information processing apparatus, an information processing method, and an information processing program will be described in detail below with reference to the drawings. Note that the information processing apparatus, information processing method, and information processing program are not limited by this embodiment. Also, in the following embodiments, the same parts are denoted by the same reference numerals, and overlapping descriptions are omitted.

[Embodiment]
[1. Example of information processing indicated by information processing device]
An example of information processing executed by the information processing apparatus 100 according to the embodiment will be described with reference to FIG. FIG. 1 is a diagram illustrating an example of information processing executed by an information processing apparatus 100 according to an embodiment. For convenience, the steps shown in FIG. 1 include actions of natural persons.

Below, we will explain the process of providing points (an example of incentives) that can be used at a commercial facility (an example of a facility) when the user discards used diapers, and the used diapers discarded by the user. A process of collecting diapers for recycling will be described. Here, points are corporate currency that can be used when purchasing products or using services.

First, with reference to FIG. 1, the process of providing points that can be used in the commercial facility SH1 when the user discards the used diaper will be described. FIG. 1 illustrates an example in which a user U1 brings a used diaper NW1 used by a child under his/her care to a commercial facility SH1. In this case, the user U1 discards the used diaper NW1 to the collection device BO1 installed at the entrance of the commercial facility SH1.

It is assumed that the user U1 uses a predetermined application AP that is used in the commercial facility SH1. For example, it is assumed that the user U1 has previously installed a predetermined application AP in the terminal device 10 used by the user U1.

Here, the predetermined application AP will be explained. A business operator of the commercial facility SH1 provides a predetermined application AP. Specifically, the provider server 20 controls a predetermined application AP. In this case, the information processing device 100 provides the provider server 20 with an API (Application Programming Interface) function.

For example, a predetermined application AP provides coupons that can be used at commercial facility SH1. Further, a predetermined application AP uses push notification or the like to notify information about events held at the commercial facility SH1, advertising content of shops in the commercial facility SH1, and the like. Also, a predetermined application AP provides a map within the commercial facility SH1. Further, the predetermined application AP provides a route guidance function from the current location of the user U1 to the commercial facility SH1. Provides information on the congestion status of parking lots around the facility.

Here, the collection device BO1 will be described. The collecting device BO1 is a recycling box for collecting used diapers. For example, the collecting device BO1 has a storage unit for storing used diapers inside the collecting device BO1, and a detection sensor for detecting the weight or the number of stocks of a plurality of diapers stored inside.

Also, the collection device BO1 is a box that has a lid and can be sealed. The collection device BO1 is unlocked to open and close the lid when the user is successfully authenticated. For example, it is assumed that the collection device BO1 has a button for opening the lid. In this case, the collection device BO1 opens the lid when the lock for opening and closing the lid is released and when the button of the collection device BO1 is pressed by the user. Subsequently, the user disposes of the used diaper NW1 in the collection device BO1. Then, the collection device BO1 closes the lid when the button of the collection device BO1 is pressed by the user.

Further, the collection device BO1 uses a weight sensor, a pressure sensor, or the like as a detection sensor, and calculates the number and weight of used diapers based on the detection information detected by the weight sensor, the pressure sensor, or the like. .

In addition, the collection device BO1 has a communication unit and the like for bi-directionally communicating with each device. For example, the communication unit is a wireless LAN (Local It communicates with various devices using various wireless communications such as Area Network) or various wired communications.

In addition, the collection device BO1 has a display section for displaying various information. For example, the display unit displays and outputs various information, and is realized using a liquid crystal or organic EL (Electro Luminescence) display panel. For example, the display unit displays a message or the like received via the communication unit.

As shown in FIG. 1, the terminal device 10 authenticates the user U1 to the provider server 20 that controls a predetermined application AP. Specifically, the provider server 20 receives an authentication request for the user U1 from the terminal device 10 (step S1).

For example, the provider server 20 authenticates the user U1 together with identification information for identifying the user U1 and a password preset by the user U1 on a predetermined application AP according to the operation of the user U1. A request is accepted from the terminal device 10 .

Subsequently, the provider server 20 authenticates the user U1 (step S2). For example, the provider server 20 authenticates the user U1 in a predetermined application AP. To give a more specific example, it is assumed that the user information of the user U1 is stored in a predetermined storage unit of the provider server 20 . In this case, the operator server 20 stores the combination of the identification information that identifies the user U1 transmitted from the terminal device 10, the password preset by the user U1, and a predetermined memory that the operator server 20 has. and the user information stored in the unit. Subsequently, the provider server 20 authenticates the user U1 when the collation is successful. Here, it is assumed that user U1 has been successfully authenticated.

Then, the information processing device 100 receives an authentication request for the user U1 from the provider server 20 (step S3). For example, the information processing device 100 receives from the provider server 20 an authentication request for the user U1 together with identification information for identifying the user U1 and a password preset by the user U1.

Subsequently, the information processing device 100 authenticates the user U1 (step S4). For example, it is assumed that the storage unit of the information processing apparatus 100 stores the user information of the user U1. In this case, the information processing device 100 stores the combination of the identification information for identifying the user U1 transmitted from the provider server 20, the password preset by the user U1, and the storage unit of the information processing device 100. and the user information stored in the Subsequently, the information processing apparatus 100 authenticates the user U1 when the collation is successful. Here, it is assumed that user U1 has been successfully authenticated.

Then, the information processing device 100 notifies the provider server 20 of the authentication result (step S5). For example, the information processing device 100 notifies the operator server 20 of the authentication result that the user U1 has been successfully authenticated.

Subsequently, the provider server 20 transmits the authentication result to the terminal device 10 (step S6). For example, the provider server 20 transmits to the terminal device 10 an authentication result indicating that user U1 has been successfully authenticated.

Then, the collection device BO1 receives the authentication result from the terminal device 10 using various wireless communications. Subsequently, the collection device BO1 opens the lid (step S7). For example, the collection device BO1 opens the lid when the lock for opening and closing the lid is released and when the button of the collection device BO1 is pressed by the user U1.

Then, the user U1 discards the used diaper NW1 in the collection device BO1 (step S8). To give a more specific example, the user U1 uses a predetermined garbage bag provided in the collection device BO1, wraps the garbage bag in a used diaper, and discards it in the collection device BO1. Subsequently, the collection device BO1 closes the lid when the button of the collection device BO1 is pressed by the user U1.

Subsequently, the user U1 inputs the collection amount of used diapers to a predetermined application AP. For example, the user U1 presses an icon for inputting the collection amount displayed on a predetermined application AP. Then, the user U1 inputs the collection amount on the screen for inputting the collection amount of used diapers.

Then, the provider server 20 acquires collection information such as the collection amount input by the user U1 from the terminal device 10 (step S9). Subsequently, the information processing device 100 acquires collection information from the provider server 20 (step S10).

Then, the information processing device 100 provides information on points to the provider server 20 (step S11). For example, the information processing device 100 provides the provider server 20 with information regarding the amount of points corresponding to the collection amount included in the collection information. In this case, the information processing device 100 provides the business server 20 with information about points at the timing when the user U1 discards the used diaper in the collecting device BO1.

Subsequently, the provider server 20 provides the terminal device 10 with information on points (step S12). Thereby, the user U1 can confirm the provided points on the predetermined application AP. Also, the user U1 can use the provided points for purchases at the commercial facility SH1.

Next, with reference to FIG. 1, a process of collecting used diapers discarded by users for recycling will be described. In FIG. 1, an example in which used diapers are collected from the collection device BO1 by a collection company RC1 will be described. In this case, the collection device BO1 transmits to the information processing device 100 information about the collection amount of discarded used diapers.

As shown in FIG. 1, the information processing apparatus 100 provides the collection agency server 30 with work information for executing work related to the collection of used diapers based on the information regarding the collection amount of used diapers (step S13). ).

For example, it is assumed that the collected amount of used diapers is equal to or greater than a predetermined amount. In this case, the information processing apparatus 100 provides the recovery agent server 30 with information regarding a work schedule, such as collecting the used diapers in the collection amount from the collection apparatus BO1 after one week, as work information. The work information may include a work instruction for collecting used diapers classified by diaper type.

Here, the collection company RC1 that manages the collection company server 30 may be any collection company. It may be a trader, a collection trader designated by the business operator of the commercial facility SH1, or the like.

Subsequently, the collection company RC1 collects used diapers for recycling (step S14). For example, the collection company RC1 collects the used diapers from the collection device BO1 according to the information on the work schedule. In this case, the collection company RC1 collects the used diapers from the collection device BO1 for recycling.

The collection company RC1 then delivers the used diapers to the recycling plant FO1. Subsequently, the recycling company that carries out the recycling process at the recycling plant FO1 carries out the recycling process on the used diapers. Thus, discarded used diapers are recycled at the recycling plant FO1.

The recycling company referred to here may be any recycling company. For example, a recycling company designated by a local government, a recycling company designated by a business operator managing the information processing device 100, or a recycling company in the commercial facility SH1. are designated recyclers, etc., by business operators.

Conventionally, in a recycling system for used products, the cost to be borne by the user was simply determined from the weight of the product. Therefore, in some cases, users cannot be properly motivated to recycle used products. Therefore, the information processing apparatus 100 acquires disposal information related to the disposal action of the user disposing of the used non-woven fabric product to the collection device BO1 installed in a predetermined facility. Then, the information processing apparatus 100 provides information on incentives corresponding to the disposal information, which is information on incentives that can be used by users at predetermined facilities. In this way, the information processing apparatus 100 can appropriately motivate users to recycle used nonwoven fabric products.

Further, referring to FIG. 1, in the information processing apparatus 100, since the place where the collection apparatus BO1 is installed is the entrance of the commercial facility SH1, it is possible to improve the convenience of earning points for the user. In addition, since the points can be used at the commercial facility SH1, the information processing apparatus 100 can activate the purchasing activities of the user U1 at the commercial facility SH1.

[2. Configuration of information processing system]
Next, the configuration of the information processing system 1 according to the embodiment will be described using FIG. FIG. 2 is a diagram showing a configuration example of the information processing system 1 according to the embodiment. As shown in FIG. 2 , the information processing system 1 includes a terminal device 10 , a company server 20 , a collection agent server 30 and an information processing device 100 . The terminal device 10, business operator server 20, collection agency server 30, and information processing device 100 are connected via a network N so as to be communicable by wire or wirelessly.

The information processing system 1 shown in FIG. 2 includes a plurality of terminal devices 10, a plurality of operator servers 20, a plurality of collection agent servers 30, and a plurality of information processing devices 100. good too.

The terminal device 10 is an information processing device used by a user who accesses content such as web content displayed on a browser and content for applications. For example, the terminal device 10 is a desktop PC (Personal Computer), a notebook PC, a tablet terminal, a mobile phone, a PDA (Personal Digital Assistant), or the like.

The provider server 20 is an information processing device that provides a function of controlling a predetermined application AP, and is realized by, for example, a server device or a cloud system. For example, the business server 20 controls a predetermined application AP that can be used in commercial facilities.

The collection agent server 30 is an information processing device managed by a collection agent that collects used nonwoven fabric products from the collection device BO1 installed in commercial facilities, and is realized by, for example, a server device or a cloud system. For example, the collection agency server 30 receives work information provided by the information processing device 100 . Then, the collecting company collects the used nonwoven fabric product from the collecting device BO1 according to the work information.

The information processing device 100 is an information processing device that can communicate with various devices via a network N such as the Internet, and is implemented by, for example, a server device or a cloud system. For example, the information processing device 100 is communicably connected to various other devices via a network N. FIG.

[3. Configuration of provider server]
Next, the configuration of the provider server 20 according to the embodiment will be described using FIG. FIG. 3 is a diagram showing a configuration example of the provider server 20 according to the embodiment. As shown in FIG. 3 , the provider server 20 has a communication section 21 , a storage section 22 and a control section 23 .

(Regarding communication unit 21)
The communication unit 21 is implemented by, for example, a NIC (Network Interface Card) or the like. The communication unit 21 is connected to the network N by wire or wirelessly, and transmits and receives information to and from other various devices.

(Regarding the storage unit 22)
The storage unit 22 stores various information. For example, the storage unit 22 stores user information. The storage unit 22 is realized by, for example, a semiconductor memory device such as a RAM (Random Access Memory) or a flash memory, or a storage device such as a hard disk or an optical disk.

(Regarding the control unit 23)
The control unit 23 is a controller. For example, various programs stored in a storage device inside the provider server 20 are controlled by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like, and the RAM is used as a work area. It is realized by executing as Also, the control unit 23 is a controller, and is implemented by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

As shown in FIG. 3, the control unit 23 has a reception unit 24, an application control unit 25, and a transmission unit 26, and realizes or executes information processing functions and actions described below. Note that the internal configuration of the control unit 23 is not limited to the configuration shown in FIG. 3, and may be another configuration as long as it performs the information processing described later. Moreover, the connection relationship between the processing units of the control unit 23 is not limited to the connection relationship shown in FIG. 3, and may be another connection relationship.

(Regarding the reception unit 24)
The receiving unit 24 receives various requests. For example, the reception unit 24 receives a user authentication request from the terminal device 10 . In the example of FIG. 1, the reception unit 24, in accordance with the operation of the user U1, on a predetermined application AP, along with identification information for identifying the user U1 and a password preset by the user U1, An authentication request for U1 is accepted from the terminal device 10.

The reception unit 24 may also receive the position information of the terminal device 10 from the terminal device 10 .

(Regarding the application control unit 25)
The application control unit 25 controls various functions of a predetermined application AP. For example, the application control unit 25 provides coupons that can be used at commercial facilities. In addition, the application control unit 25 uses push notification or the like to notify information about events held at commercial facilities, advertising content, and the like. Also, the application control unit 25 provides a map of the commercial facility. In addition, the application control unit 25 provides a route guidance function from the user's current location to the commercial facility, and furthermore, provides road congestion conditions from the user's current location to the commercial facility, and parking information for the commercial facility and its surroundings. Provides information on the congestion situation of the parking lot.

The application control unit 25 authenticates the user. For example, the application control unit 25 combines identification information for identifying the user transmitted from the terminal device 10, a password preset by the user, and user information stored in the storage unit 22. match. Subsequently, the application control unit 25 authenticates the user when the collation is successful.

(Regarding the transmission unit 26)
The transmission unit 26 transmits various information. Specifically, the transmission unit 26 transmits various types of information to the information processing apparatus 100 according to input from the user. Also, the transmission unit 26 transmits the authentication result to the terminal device 10 . For example, the transmission unit 26 transmits to the terminal device 10 an authentication result indicating that the user has been successfully authenticated.

[4. Configuration of Information Processing Device]
Next, the configuration of the information processing apparatus 100 according to the embodiment will be described using FIG. FIG. 4 is a diagram illustrating a configuration example of the information processing apparatus 100 according to the embodiment. As shown in FIG. 4, the information processing apparatus 100 has a communication section 110, a storage section 120, and a control section .

(Regarding communication unit 110)
The communication unit 110 is implemented by, for example, a NIC. The communication unit 110 is connected to the network N by wire or wirelessly, and transmits and receives information to and from other various devices.

(Regarding storage unit 120)
The storage unit 120 is realized by, for example, a semiconductor memory device such as a RAM or flash memory, or a storage device such as a hard disk or an optical disk. Storage unit 120 has user information storage unit 121 and facility information storage unit 122 .

(Regarding the user information storage unit 121)
The user information storage unit 121 stores various information about users. Here, FIG. 5 shows an example of the user information storage unit 121 according to the embodiment. In the example shown in FIG. 5, the user information storage unit 121 has items such as "user ID (Identifier)" and "user information". For example, "user information" includes items such as "sex", "age", "status", "collection target ID", "collection history", "incentive provision history", and "incentive usage status". For example, the "collection history" includes "date and time", "facility ID", "address", "weather information", "diaper size", "diaper type", "quantity", "quality" and the like.

"User ID" is an identifier that identifies a user. "Gender" is information about the gender of the user associated with the "user ID". "Age" is information about the age of the user associated with the "user ID". "Status" is information about the title given to the user associated with the "user ID". Status is, for example, bronze, platinum, gold, diamond, and the like. Here, the status changes in order of bronze, platinum, gold, and diamond according to the collection history. For example, the status changes in order of bronze, platinum, gold, and diamond, depending on the quantity or quality of collection objects.

The “collection target ID” is an identifier that identifies the collection target. For example, collection targets are used diapers discarded by users. The "date and time" is information associated with the "collection target ID" and is information related to the date and time when the disposal action was performed by the user. The "facility ID" is an identifier associated with the "recovery target ID" and is an identifier that identifies the facility where the recovery device is installed. "Address" is information about the address of the facility associated with the "collection target ID" or location information. The "weather information" is information about the weather at the date and time associated with the "collection target ID". The weather information here is, for example, information acquired from an external server that provides information on weather.

"Diaper size" is information about the size of the used diaper associated with the "collection target ID". The "type of diaper" is information about the type of used diaper associated with the "collection target ID". “Quantity” is information about the quantity of used diapers associated with the “collection target ID”. Here, the amount is, for example, the number of used diapers, the weight of used diapers, or the like. “Quality” is information about the quality of the used diaper associated with the “collection target ID”.

Here, quality is determined by the degree of ease of recycling. For example, if the used diaper contains impurities other than excrement, such as hair, paper wrapping the used diaper, newspaper, etc., the quality of the used diaper is lowered. In addition, when the amount of excrement contained in a used diaper is more than a predetermined amount, the quality of the used diaper is lowered. Moreover, when the excrement contained in the used diaper is only urine, the quality is improved. Also, when disposing of used diapers, the garbage bags containing the used diapers should be made of easily recyclable materials (for example, garbage bags made of paper, garbage bags made of pulp material, etc.). In some cases, the quality is higher. Based on these trends, the quality of the used nonwoven product is scored. Note that when used diapers are collected after being classified by type, size, adult or child, the quality of the used nonwoven fabric product may be scored as high.

The “incentive offer history” is information related to the history of incentives associated with the “user ID” that have been provided to the user. “Usage status of incentive” is information associated with “user ID” and is information related to the history of incentive usage by the user.

For example, in FIG. 5, "U1" identified by the user ID has "US1" in gender, "UO1" in age, and "UT1" in status. "U1" has a collection target ID of "MR1", a date and time of "DT1", a facility ID of "H1", an address of "AD1", and weather information of "WE1". . "U1" has a diaper size of "RS1", a diaper type of "RT1", a quantity of "AR1", and a quality of "RQ1". Further, "U1" has an incentive provision history of "RI1" and an incentive usage status of "SI1".

In the example shown in FIG. 5, the gender and the like are represented by abstract codes such as "US1", but the gender and the like are represented by numerical values, information on character strings, file formats containing information on gender and the like. may be In addition to the above example, the user information storage unit 121 may store identification information for identifying a user and a password preset by the user in association with each other.

(Regarding the facility information storage unit 122)
The facility information storage unit 122 stores various information about facilities. Here, FIG. 6 shows an example of the facility information storage unit 122 according to the embodiment. In the example shown in FIG. 6, the facility information storage unit 122 has items such as "facility ID" and "facility information". For example, "facility information" includes items such as "address", "collector ID", "collection device ID", and "collection device information". Also, the "recovery device information" includes, for example, the "recovery amount".

“Facility ID” is an identifier that identifies a facility. "Address" is information about the address or location information of the facility associated with the "facility ID". “Collection company ID” is an identifier that identifies a collection company associated with “facility”. For example, the collection company is a collection company designated by a local government, a collection company designated by a business operator managing the information processing apparatus 100, a collection company designated by a facility business operator, or the like. “Recovery device ID” is an identifier for identifying a recovery device. The "collected amount" is information related to the amount of collected used diapers associated with the "collecting device ID".

For example, in FIG. 6, "H1" identified by the facility ID has an address of "AD1", a collection company ID of "RM1", a collection device ID of "R1", and a collection amount of "AR1". ”. In the example shown in FIG. 6, addresses and the like are represented by abstract codes such as "AD1", but addresses and the like are represented by file formats including information on numerical values, character strings, and information on addresses and the like. may be

(Regarding the control unit 130)
The control unit 130 is a controller, and various programs (an example of an information processing program) stored in a storage device inside the information processing apparatus 100 are executed by the CPU, MPU, or the like using the RAM as a work area. Realized. Also, the control unit 130 is a controller, and is implemented by an integrated circuit such as an ASIC or FPGA, for example.

As shown in FIG. 4 , the control unit 130 includes a reception unit 131, an authentication unit 132, an acquisition unit 133, an estimation unit 134, a provision unit 135, and a notification unit 136, and has information described below. Realize or perform the function or action of a process. Note that the internal configuration of the control unit 130 is not limited to the configuration shown in FIG. 4, and may be another configuration as long as it performs information processing described later. Moreover, the connection relationship of each processing unit of the control unit 130 is not limited to the connection relationship shown in FIG. 4, and may be another connection relationship.

(Regarding the reception unit 131)
The receiving unit 131 receives various requests. Specifically, the reception unit 131 receives a user authentication request. For example, the reception unit 131 receives from the provider server 20 a user authentication request together with identification information for identifying the user and a password preset by the user.

(Regarding the authentication unit 132)
The authentication unit 132 authenticates a user who uses the collection device BO1 installed at a predetermined facility. Specifically, the authentication unit 132 combines the identification information for identifying the user received by the reception unit 131, the password preset by the user, and the user information stored in the storage unit 120. Match with Subsequently, the authentication unit 132 authenticates the user when the collation is successful.

(Regarding the acquisition unit 133)
Acquisition unit 133 acquires various types of information. More specifically, the acquisition unit 133 acquires disposal information related to the user's disposal of the used nonwoven fabric product to the collection device BO1 installed in a predetermined facility. For example, the acquisition unit 133 acquires information (an example of disposal information) regarding the collection amount input by the user from the provider server 20 . The acquisition unit 133 may also acquire information (an example of disposal information) indicating that the used diaper has been discarded by the user from the provider server 20 . Then, the acquisition unit 133 stores information about the collection amount in the user information storage unit 121 .

Note that the acquiring unit 133 may acquire, from the terminal device 10, the user's gender, age, status, incentive provision history, incentive usage status, and the like, as the user information. Then, the acquisition unit 133 may store the user's sex, age, status, incentive provision history, incentive usage status, and the like in the user information storage unit 121 .

Further, the acquisition unit 133 may acquire weather information corresponding to the date and time when the information on the collection amount was acquired from an external server or the like. Here, the external server is a server that provides various types of weather information. Then, the acquisition unit 133 may store the acquired weather information in the user information storage unit 121 .

In addition, the acquisition unit 133 acquires information (an example of disposal information) regarding the amount of discarded used diapers collected from the collection device BO1. Then, the acquisition unit 133 stores the information on the collected amount in the facility information storage unit 122 .

(Regarding the estimation unit 134)
The estimating unit 134 estimates the length of time the user stayed at the predetermined facility based on the information on the collection amount. Also, the estimation unit 134 estimates that the user's staying time is long when the collected amount is less than the predetermined amount. On the other hand, the estimation unit 134 estimates that the user's staying time is short when the collected amount is equal to or greater than the predetermined amount.

For example, when a user disposes of a predetermined amount or more of used diapers in the collection device BO1, it is expected that the user will visit the facility by car or the like and dispose of the used diapers brought in at once. On the other hand, when the user discards less than the predetermined amount of used diapers in the collecting device BO1, it is expected that the user has already stayed at the facility and discards the used diapers used during his stay in the collecting device BO1. Thus, the estimation unit 134 can estimate the user's stay time based on the relationship between the user's stay time and the amount of used diapers discarded.

(Regarding the providing unit 135)
The providing unit 135 provides various information. Specifically, the providing unit 135 provides information about incentives corresponding to the disposal information, which is information about incentives that can be used by users at predetermined facilities. For example, the providing unit 135 provides the provider server 20 with information regarding the amount of points corresponding to the collected amount. In this case, the providing unit 135 provides the business server 20 with information about the points at the timing when the user discards the used diaper in the collection device BO1.

Further, when the collected amount of used diapers stored in the facility information storage unit 122 is equal to or greater than a predetermined amount, the providing unit 135 determines that the amount of used diapers satisfies a predetermined condition. In this case, the providing unit 135 provides the collection agent server 30 with work information for executing work related to the collection of used diapers based on the information regarding the collection amount of used diapers. On the other hand, when the collected amount of used diapers stored in the facility information storage unit 122 is less than the predetermined amount, the providing unit 135 determines that the amount of used diapers does not satisfy the predetermined condition.

More specifically, the provision unit 135 determines that the recovery amount “AR1” of “R1” identified by the recovery device ID installed in “H1” identified by the facility ID stored in the facility information storage unit 122 is If the collected amount is equal to or greater than the predetermined amount, it is determined that the collected amount satisfies the predetermined condition. In this case, the provision unit 135 is related to a work schedule such as collecting used diapers in a collection amount after one week from "R1" identified by the collection device ID installed in "H1" identified by the facility ID. The information is provided to the collection agency server 30 as work information.

On the other hand, the provision unit 135 determines that the collection amount “AR1” of “R1” identified by the collection device ID installed in “H1” identified by the facility ID stored in the facility information storage unit 122 is less than the predetermined amount. , it is determined that the collected amount does not satisfy the predetermined condition.

(Regarding the notification unit 136)
The notification unit 136 notifies various information. For example, the notification unit 136 notifies the provider server 20 of the authentication result of authentication by the authentication unit 132 . For example, the notification unit 136 notifies the provider server 20 of the authentication result that the user has been successfully authenticated.

In addition, the notification unit 136 notifies the user of status information that changes based on the collection history (an example of history information) stored in the user information storage unit 121, and information on the status given to the user. Notice. For example, assume that the user's status is Bronze. In this case, the notification unit 136 notifies the terminal device 10 that the user's status has changed from bronze to silver when the collection amount indicated by the collection history is equal to or greater than a predetermined amount. In addition, the notification unit 136 notifies the terminal device 10 of a notification that the user's status has changed from bronze to silver when the quality indicated by the collection history is equal to or higher than a predetermined threshold.

In addition, the notification unit 136 notifies the user of product information based on the collection history stored in the user information storage unit 121, which is product information other than diapers. For example, the notification unit 136 notifies the terminal device 10 of information regarding organic cotton clothing when the collection amount indicated by the collection history is equal to or greater than a predetermined amount. For example, it is predicted that a user whose collection history indicates a collection amount equal to or greater than a predetermined amount tends to prefer environment-friendly products. In other words, such users are expected to be interested in ethical consumption. For this reason, the notification unit 136 notifies the terminal device 10 of information regarding products that allow ethical consumption. Thereby, the notification unit 136 can enhance the effect of appealing environmentally friendly products. Note that the notification unit 136 may notify the terminal device 10 of information regarding coupons that can be used when purchasing environmentally friendly products.

In addition, the notification unit 136 determines the amount of new diapers estimated based on the collection history stored in the user information storage unit 121, which is the amount of new diapers owned by the user. Notify the user of recommended information that recommends the purchase of For example, the notification unit 136 estimates the inventory amount of diapers owned by the user based on the collection history. Then, the notification unit 136 notifies the terminal device 10 of recommendation information that recommends purchase of diapers when the inventory amount is less than a predetermined amount. For example, the recommended information is information including information about diaper products and a message such as "You should buy two packs of diapers soon!".

In addition, the notification unit 136 notifies the user of recommendation information that recommends purchase of a product based on the stay time estimated by the estimation unit 134 . For example, assume that the facility is a commercial facility. In this case, if the stay time estimated by the estimation unit 134 is less than a predetermined threshold, the notification unit 136 notifies the user of the information about the store in the commercial facility that the user frequently visits. For example, the information about the store referred to here is sale information of the store and the like.

On the other hand, if the length of stay estimated by the estimation unit 134 is equal to or greater than a predetermined threshold, the notification unit 136 notifies the user of information about shops within the commercial facility that the user has not visited.

Also, the notification unit 136 may notify the user or the collection device BO1 of a message based on the user information. For example, when the collection amount is less than a predetermined amount, the notification unit 136 may notify the terminal device 10 or the collection device BO1 of a message such as "Let's cooperate in recycling more!". On the other hand, when the collection amount is equal to or greater than the predetermined amount, the notification unit 136 notifies the terminal device 10 or the collection device BO1 of a message saying "Thank you very much! You may

[5. Processing procedure (1)]
Next, with reference to FIG. 7, a procedure of provision processing executed by the information processing apparatus 100 according to the embodiment will be described. FIG. 7 is a flowchart illustrating an example of the flow of providing processing executed by the information processing apparatus 100 according to the embodiment.

As shown in FIG. 7, the authentication unit 132 authenticates a user (step S101). Specifically, when the user cannot be authenticated (step S101; No), the authentication unit 132 waits until the user is authenticated.

On the other hand, when the authentication unit 132 has successfully authenticated the user (step S101; Yes), the acquisition unit 133 acquires collection information (step S102).

Subsequently, the providing unit 135 provides information about points based on the collection information acquired by the acquiring unit 133 (step S103).

[6. Processing procedure (2)]
Next, a procedure of providing processing executed by the information processing apparatus 100 according to the embodiment will be described with reference to FIG. 8 . FIG. 8 is a flowchart showing an example of the flow of provision processing executed by the information processing apparatus 100 according to the embodiment.

As shown in FIG. 8, the providing unit 135 determines whether the collected amount satisfies a predetermined condition (step S201). Specifically, when determining that the collected amount does not satisfy the predetermined condition (step S201; No), the providing unit 135 waits until it is determined that the collected amount satisfies the predetermined condition.

On the other hand, when the providing unit 135 determines that the collected amount satisfies the predetermined condition (step S201; Yes), the providing unit 135 provides the work information to the collection agency server 30 (step S202).

[7. Modification]
The information processing apparatus 100 described above may be embodied in various forms other than the above embodiment. Therefore, other embodiments of the information processing apparatus 100 will be described below.

[7-1. institution〕
In the above embodiment, an example in which the facility is a commercial facility has been described, but the facility is not limited to this. For example, the facility may be an amusement park, a zoo, or the like. In this case, the installation location where the collection device BO1 is installed is an amusement park, near the toilet of a zoo, or a nursing space.

[7-2. Installation location of recovery device]
In the above embodiment, an example was described in which the collection device BO1 was installed at the entrance of a commercial facility, but the present invention is not limited to this. For example, the installation location of the collection device BO1 may be any location. To give a more specific example, the collection device BO1 is installed near a parking lot, near a toilet closest to a children's goods store in a commercial facility, or near a changing table attached to a toilet for changing diapers. etc.

[7-3. Opening and closing of recovery device]
In the above embodiment, an example in which the opening and closing of the collection device BO1 is controlled by authentication by the authentication unit 132 has been described, but the present invention is not limited to this. For example, the opening and closing of the collection device BO1 may be controlled by authentication by a predetermined application AP.

The control processing executed by the predetermined application AP may control the opening and closing of the collection device BO1 and control the use of a predetermined garbage bag provided in the collection device BO1. For example, the control processing executed by the predetermined application AP may be controlled so that a predetermined garbage bag can be used when user authentication is successful.

[7-4. Nonwoven products]
In the above embodiment, an example in which the nonwoven fabric product is a diaper has been described, but the present invention is not limited to this. For example, nonwoven products may be sanitary products, light incontinence pads, incontinence pads, baby wipes, bed sheets, and the like. Alternatively, the non-woven fabric product may be a non-woven fabric product provided by a subscription service with which the user has made a contract in advance. As another example, the nonwoven product may be diapers used by pets, pet sheets, and the like.

[7-5. information processing]
In the above-described embodiment, an example in which the information processing apparatus 100 provides API functions to the provider server 20 was given, but the present invention is not limited to this. For example, the provider server 20 may have the provider 135 . In this case, the provider server 20 may provide information on points to the terminal device 10 . Further, the information processing device 100 may directly acquire various types of information from the terminal device 10 and may directly provide the terminal device 10 with information regarding points.

Further, the business operator server 20 may have an estimation unit 134 . In this case, the provider server 20 may estimate the staying time of the user. Note that the estimation process executed by the operator server 20 may not be limited to the above estimation process. Time may be estimated.

Further, the provider server 20 may have a notification unit 136 . In this case, the provider server 20 may notify the terminal device 10 of various information. Specifically, the provider server 20 may notify the terminal device 10 of information about the status given to the user, which is information about the status that changes based on the collection history. In this case, the collection history is acquired from the information processing device 100 .

In addition, the provider server 20 sends recommendation information recommending purchase of new diapers to the terminal according to the amount of new diapers that the user has, which is the amount of new diapers estimated based on the collection history. The device 10 may be notified. Further, the provider server 20 may notify the terminal device 10 of recommendation information for recommending purchase of a product based on the estimated stay time. Further, the provider server 20 may notify the terminal device 10 or the collection device BO1 of a message based on the user information.

[7-6. incentive]
In the above embodiment, an example in which the incentive is the point has been described, but the present invention is not limited to this. For example, the incentive may be corporate currency such as electronic manners that can be used like cash. Also, the incentive may be a coupon that can be used when purchasing a product or using a service. Incentives may also be information related to new diapers used by the user's child or the elderly. For example, an incentive may be that new diapers be delivered to the user.

[7-7. Quality of used diaper]
In the above-described embodiment, an example in which the provision unit 135 provides the provider server 20 with information about the amount of points corresponding to the collected amount has been described, but the present invention is not limited to this. For example, the providing unit 135 may provide information regarding the amount of points according to the quality of the discarded used diaper.

For example, assume that it takes one week to identify the quality of used diapers. In this case, the providing unit 135 may provide the information about points at a timing one week after the user discards the used diaper in the collection device BO1. Note that the providing unit 135 may provide the business server 20 with information about the points at the timing when the user discards the used diaper in the collection device BO1.

In this way, the provision unit 135 provides the provider server 20 with information about the amount of points corresponding to the quality of the discarded used diaper, so that the user is motivated to recycle the used nonwoven fabric product. can be properly attached.

[7-8. other timing]
In the above embodiment, the providing unit 135 provides the business server 20 with information about the points at the timing when the user discards the used diaper in the collecting device BO1. Information on incentives may be provided at a timing that corresponds to the time period when the

For example, the timing of providing the incentive is a timing other than the hours when the facility is open and when it is crowded with users (for example, around noon on weekdays, around evening on weekdays, holidays, etc.). shall be In this case, the providing unit 135 may provide information regarding incentives at such timing.

In addition, the providing unit 135 may provide the information about the incentive in an amount obtained by multiplying an arbitrary increase rate when providing the information about the incentive at a timing other than the time period when it is crowded with users.

In this way, since the providing unit 135 provides information about incentives at a timing corresponding to the time period when a predetermined facility is open, it is possible to appropriately motivate users to recycle used nonwoven fabric products. can be done.

[7-9. reserve〕
Furthermore, the reception unit 131 may receive a reservation for a time slot for discarding the used diaper from the user. For example, the receiving unit 131 may receive a request for reserving a time slot that does not overlap with another user's discarding time slot. Then, the notification unit 136 may notify the operator server 20 of information regarding unlocking of the lid of the collection device BO1 during the reservation time period accepted by the reception unit 131 .

[7-10. other messages]
Furthermore, the acquisition unit 133 constantly or intermittently acquires information about the amount of recovery from the recovery device BO1. Then, the notification unit 136 may notify the terminal device 10 of a message such as "Please wait a moment before throwing away the diapers because the trash can is full" when the collection amount is equal to or greater than a predetermined amount.

[7-11. Treatment after recycling]
Further, the collection company RC1 performs recycling processing on the used diapers at the recycling plant FO1, and then provides the pulp material obtained by the recycling processing to the business operator managing the information processing device 100. may In this case, the recovery company RC1 may receive a predetermined reward from the business operator managing the information processing device 100 instead of providing the pulp material.

Further, the business operator managing the information processing device 100 may use the pulp material provided by the collection company RC1 to create recycled non-woven fabric products.

[7-12. Recovery device]
Furthermore, the collection device BO1 may perform pre-recycling treatment (primary treatment for recycling treatment) for used diapers by using various conventional techniques.

For example, the collection device BO1 contains a polyvalent metal salt, particularly an alkaline earth metal salt, such as a calcium salt, for separating excrement (especially urine and feces) from the super absorbent resin that constitutes the diaper. Recycling pretreatment is performed using a treatment agent such as an aqueous solution containing a compound such as calcium chloride or a salt thereof, alcohol for washing, or a chemical that reduces the odor of excrement.

In addition, the collection device BO1 reduces the volume of the used diapers by pre-recycling the used diapers using a treatment agent. As a result, the collection device BO1 can deliver more used diapers at once when the collection company RC1 delivers the used diapers to the recycling plant FO1. In this way, the recovery device BO1 can reduce the trouble of delivering the recycling target to the recovery company RC1.

Also, the collecting device BO1 may have an imaging unit. For example, the imaging unit is a camera or the like, and captures images, moving images, and the like. For example, the imaging unit is attached inside the collection device BO1.

For example, the collection device BO1 takes an image of the discarded used diaper each time the user discards the used diaper. Subsequently, the collection device BO1 transmits the captured images, moving images, and the like to the information processing device 100 . Then, the information processing apparatus 100 may identify the size, type, manufacturer, etc. of the used diaper by analyzing the transmitted image, moving image, or the like. Such analysis processing can be realized by conventional techniques such as image processing. Subsequently, the information processing apparatus 100 may store the analysis result specifying the size, type, and manufacturer of the used diaper in the storage unit 120 .

[7-13. others〕
Of the above processes, all or part of the processes described as being performed automatically may be performed manually. Also, all or part of the processes described as being performed manually may be performed automatically by known methods. In addition, information including processing procedures, specific names, various data and parameters shown in the above documents and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

Also, each component of each device shown in the figure is functionally conceptual and does not necessarily have to be physically configured as shown in the figure. That is, the specific form of distribution/integration of each device is not limited to the illustrated one. Further, all or part of each component may be functionally or physically distributed and integrated in arbitrary units according to various loads and usage conditions.

Further, each of the processes described above may be executed in combination as appropriate within a range not inconsistent.

Also, the above-mentioned "section, module, unit" can be read as "means" or "circuit". For example, the providing unit can be read as providing means or a providing circuit.

[8. Hardware configuration]
Further, the terminal device 10, the business server 20, the collection agent server 30, and the information processing device 100 according to the above-described embodiments are implemented by, for example, a computer 1000 configured as shown in FIG. FIG. 9 is a diagram illustrating an example of a hardware configuration; The computer 1000 is connected to an output device 1010 and an input device 1020 , and a bus 1090 connects an arithmetic device 1030 , a cache 1040 , a memory 1050 , an output IF (Interface) 1060 , an input IF 1070 and a network IF 1080 .

The arithmetic device 1030 operates based on programs stored in the cache 1040 and memory 1050, programs read from the input device 1020, and the like, and executes various processes. The cache 1040 is a cache such as a RAM that temporarily stores data used by the arithmetic device 1030 for various arithmetic operations. The memory 1050 is a storage device in which data used for various calculations by the arithmetic device 1030 and various databases are registered. memory.

The output IF 1060 is an interface for transmitting information to be output to the output device 1010 that outputs various types of information such as a monitor and a printer. It may be implemented by a connector conforming to a standard such as HDMI (registered trademark) (High Definition Multimedia Interface). On the other hand, the input IF 1070 is an interface for receiving information from various input devices 1020 such as a mouse, keyboard, scanner, etc., and is implemented by, for example, USB.

For example, the input device 1020 includes optical recording media such as CDs (Compact Discs), DVDs (Digital Versatile Discs), PDs (Phase change rewritable discs), magneto-optical recording media such as MOs (Magneto-Optical discs), tape media, It may be implemented by a device that reads information from a magnetic recording medium, a semiconductor memory, or the like. Also, the input device 1020 may be realized by an external storage medium such as a USB memory.

The network IF 1080 has a function of receiving data from another device via the network N and sending it to the arithmetic device 1030, and transmitting data generated by the arithmetic device 1030 via the network N to other devices.

Here, the arithmetic device 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070 . For example, arithmetic device 1030 loads a program from input device 1020 or memory 1050 onto cache 1040 and executes the loaded program. For example, when the computer 1000 functions as the information processing device 100 , the arithmetic device 1030 of the computer 1000 implements the functions of the control unit 130 by executing the program loaded on the cache 1040 .

The embodiments of the present application have been described above in detail with reference to the drawings. However, these are examples, and the embodiments of the present application can be implemented in other forms with various modifications and improvements based on the knowledge of those skilled in the art, including the aspects described in the disclosure of the invention. is possible.

N network 1 information processing system 10 terminal device 20 provider server 21 communication unit 22 storage unit 23 control unit 24 reception unit 25 application control unit 26 transmission unit 30 collection agent server 100 information processing device 110 communication unit 120 storage unit 121 user information Storage unit 122 facility information storage unit 130 control unit 131 reception unit 132 authentication unit 133 acquisition unit 134 estimation unit 135 provision unit 136 notification unit

Claims (10)

an acquisition unit that acquires disposal information related to a disposal action in which a user discards a used nonwoven fabric product to a collection device installed in a predetermined facility;
An information processing apparatus, comprising: a providing unit that provides information about an incentive corresponding to the disposal information, the information about an incentive that the user can use at the predetermined facility. The acquisition unit
Acquiring, as the disposal information, information on a collection amount indicating the amount of the used nonwoven fabric product;
The providing unit
2. The information processing apparatus according to claim 1, wherein information about the incentive corresponding to the collected amount is provided. The providing unit
3. The information processing apparatus according to claim 2, wherein the user provides the information on the incentive to the collection apparatus at the timing when the used nonwoven fabric product is discarded. The acquisition unit
Acquiring information on the quality of the used nonwoven fabric product as the disposal information,
The providing unit
4. The information processing apparatus according to any one of claims 1 to 3, wherein information relating to said incentive corresponding to said quality is provided. The providing unit
5. The information processing apparatus according to claim 4, wherein the information on the incentive is provided at a timing after a predetermined period has passed since the user discarded the used nonwoven fabric product to the collection device. . The providing unit
6. The information processing apparatus according to any one of claims 1 to 5, wherein the information regarding the incentive is provided at a timing according to the time period during which the predetermined facility is open. The providing unit
The information processing apparatus according to any one of claims 1 to 6, wherein information on a new nonwoven fabric product is provided as the information on the incentive. 8. The information processing apparatus according to any one of claims 1 to 7, further comprising an authentication unit that authenticates a user who uses the collection device installed at the predetermined facility. A computer-executed information processing method comprising:
an acquisition step of acquiring disposal information related to a disposal action in which a user discards a used nonwoven fabric product to a collection device installed in a predetermined facility;
and a providing step of providing information on incentives that can be used by the user at the predetermined facility, the information on incentives corresponding to the disposal information. Acquisition procedure for acquiring disposal information related to the disposal act of disposing of the used nonwoven fabric product by the user to a collection device installed in a predetermined facility;
and an information processing program for causing a computer to execute a providing procedure for providing information about an incentive corresponding to the disposal information, which is available to the user at the predetermined facility.

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