JP7397044B2 - Information processing device, information processing method, and information processing program - Google Patents

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

2. Description of the Related Art Conventionally, a technique is known in which used products such as used ink cartridges are collected, and predetermined services or incentives are provided based on the evaluation level of the used products.

Japanese Patent Application Publication No. 2004-288143 Japanese Patent Application Publication No. 2004-348326

However, the above-mentioned conventional technology merely collects used products such as used ink cartridges, and provides predetermined services or provides incentives based on the evaluation level of the used products. For example, in the above conventional technology, it is assumed that the user who uses the product and the user who disposes of the used product are the same. It is not always possible to provide appropriate incentives to employees.

This application has been made in view of the above, and aims to provide appropriate incentives to users.

The information processing device according to the present application includes a reception unit that receives information regarding a used nonwoven fabric product that is a nonwoven fabric product used by a user, and an incentive provided to a user who takes care of the user. The present invention is characterized by comprising a provision control unit that controls the provision of incentives for entertainment to the user based on information regarding the used nonwoven fabric product.

According to one aspect of the embodiment, appropriate incentives can be provided to the user.

FIG. 1 is a diagram illustrating an example of information processing executed by an information processing apparatus according to an embodiment. FIG. 2 is a diagram illustrating an example of the configuration of the information processing system according to the embodiment. FIG. 3 is a diagram illustrating an example of a user information storage unit according to the embodiment. FIG. 4 is a diagram illustrating an example of the management information storage unit according to the embodiment. FIG. 5 is a flowchart illustrating an example of the flow of provision processing executed by the information processing apparatus according to the embodiment. FIG. 6 is a flowchart illustrating an example of the flow of provision processing executed by the information processing apparatus according to the embodiment. FIG. 7 is a diagram showing an example of the hardware configuration.

From the description of this specification and the attached drawings, at least the following matters will become clear.

a reception unit that receives information regarding used nonwoven fabric products that are nonwoven fabric products that have been used by a user; and an incentive that is provided to a user who takes care of the user and that is entertainment for the user. An information processing device comprising: a provision control unit that controls provision based on information regarding the used nonwoven fabric product.

According to such an information processing device, for example, information regarding a diaper used by a user such as a child (hereinafter sometimes referred to as a used diaper) is accepted. Next, the information processing device provides the user, who is the user's parent, with a service (hereinafter sometimes referred to as a customization experience service) that allows the user to experience diaper customization as an incentive. control.

For example, assume that a user uses a predetermined business terminal to select a coloring book as the customization content. In this case, the user colors the book. For example, a user completes a coloring book of a predetermined character. Next, the business providing the customized experience service prints the coloring book completed by the user on the diaper worn by the user. The user then obtains a diaper with the coloring book printed on it. In this way, the user can receive as an incentive a diaper that is of interest to the user.

In this way, the information processing device can provide appropriate incentives to the person using the product, even if the person using the product is not the same person who disposes of the used product. Thereby, the information processing device can provide appropriate incentives to those who have used the product, and can improve the awareness of recycling among those who dispose of used products.

Further, the information processing device provides, as the incentive, a nonwoven fabric product that is wearable by the user and in which a portion of the nonwoven fabric product is customized.

According to such an information processing device, for example, a diaper is provided that is created based on customization details selected in response to an operation by a user. Thereby, the information processing device can provide appropriate incentives to the user.

Further, the information processing device provides an entertainment service to the user as the incentive.

According to such an information processing device, for example, a notification regarding the provision of a customized experience service is provided. Thereby, the information processing device can provide the user with an opportunity to create a diaper as a keepsake. In this way, the information processing device can provide appropriate incentives to the user.

Further, the information processing device provides, as the service, a service that allows the user to customize a part of the nonwoven fabric product worn by the user.

According to such an information processing device, for example, a notification regarding the provision of a customized experience service is provided. Thereby, the information processing device can provide the user with an opportunity to create a diaper as a keepsake. In this way, the information processing device can provide appropriate incentives to the user.

Further, the contents of customizing a part of the nonwoven fabric product are contents according to a predetermined period.

According to such an information processing device, for example, the customization content is changed depending on the season, so that it is possible to provide an experience with content that satisfies the user.

Further, the contents of customizing a part of the nonwoven fabric product are contents in which the design of a part of the nonwoven fabric product is changed.

According to such an information processing device, for example, by attaching an illustration sheet created by the user, the user's name, a photograph of the user's face, etc. to the diaper, it is possible to create an experience that satisfies the user. can be provided.

Moreover, the content of customizing a part of the nonwoven fabric product is content of changing the amount of the nonwoven fabric product included in the package containing the nonwoven fabric product.

According to such an information processing device, for example, it is possible to provide a product in which the amount of diapers of a size frequently worn by a user is larger than the amount of diapers of a size predicted to be worn by the user in the future. Therefore, it is possible to provide an experience that satisfies the user or users.

Moreover, the content of customizing a part of the nonwoven fabric product is content that the design of the packaging in which the nonwoven fabric product is housed is changed.

According to such an information processing device, for example, by attaching a pattern, character, etc. selected by the user to the packaging, it is possible to provide a satisfying experience to the user.

In addition, based on the collection information regarding the collection of used nonwoven fabric products, the information processing device transmits work information for collecting the used nonwoven fabric products as recycling targets to the business that collects the used nonwoven fabric products. Provide more.

According to such an information processing device, for example, if the amount of used diapers collected by a collection device that is a device that collects used diapers is equal to or more than a predetermined amount, the used diapers are collected after one week. Information regarding collection schedules such as collection is provided to collection companies as work information. Thereby, the information processing device can collect used nonwoven fabric products at an appropriate timing.

The information processing device also controls the provision of modified incentives based on the quality of the used nonwoven fabric product.

According to such an information processing device, the customization content may be changed, for example, when the quality of the used diaper is equal to or higher than a predetermined threshold. Thereby, the information processing device allows the user to correct the processing for used diapers to appropriate processing.

The information processing device also controls the provision of incentives that are changed based on the amount of used nonwoven fabric products.

According to such an information processing device, the customization content may be changed, for example, when the amount of used diapers is equal to or greater than a predetermined threshold. Thereby, the information processing device can improve the user's awareness of recycling used diapers.

Further, the information processing device further receives user information regarding the user, and authenticates the user based on the user information.

According to such an information processing apparatus, for example, identification information for identifying a user is accepted as user information. Subsequently, the information processing device compares the identification information that identifies the user with the user information, and authenticates the user if the comparison is successful. Thereby, the information processing device can identify a user whose used diaper is disposed of in an appropriate manner.

Hereinafter, an example of an information processing apparatus, an information processing method, and a form for implementing an information processing program (hereinafter referred to as an "embodiment") will be described in detail with reference to the drawings. Note that the information processing apparatus, information processing method, and information processing program are not limited to this embodiment. In addition, in the following embodiments, the same parts are given the same reference numerals, and redundant explanations will be omitted.

[Embodiment]
[1. An example of information processing performed by an information processing device]
An example of information processing executed by the information processing apparatus 100 according to the embodiment will be described using FIG. 1. FIG. 1 is a diagram illustrating an example of information processing executed by the information processing apparatus 100 according to the embodiment. Note that, for convenience, the steps shown in FIG. 1 include actions of natural persons.

Below, a process for collecting used diapers will be described, and a process for collecting used diapers for recycling will be described.

First, the process of collecting used diapers will be explained using FIG. 1. In Figure 1, a user U1 takes a user B1, such as a child he/she is caring for, to a customization experience service for diapers (an example of a non-woven fabric product) that is held in a free space of a commercial building (an example of a facility). Give an example to experience.

Note that it is assumed that the user U1 has applied in advance to receive the customization experience service. For example, the user U1 accesses content on the Internet that allows an application for a customized experience service using a terminal device used by the user U1. For example, such content is content provided by a business operator that manages the information processing device 100.

Subsequently, the user U1 inputs user information regarding the user, information regarding the location and date and time of receiving the customized experience service on the content. Thereby, the user U1 completes the application for the customization experience service. The user U1 then receives a notification, e-mail, etc. indicating that the application has been completed. In this case, it is assumed that the notification or email includes a QR (Quick Response) code (registered trademark).

For example, assume that user U1 goes out to a commercial building with user B1. In this case, it is assumed that user U1 visits a commercial building and brings the diaper used by user B1. In this way, the user U1 brings the used diaper to the commercial building (step S1).

Subsequently, the user U1 operates the operator terminal 10 used by the operator AU1 that provides the customized experience service, and performs user authentication. Specifically, the information processing device 100 accepts a user's authentication request (step S2). Note that the business AU1 that provides the customized experience service is a business that manages the information processing device 100.

For example, the user U1 causes the business terminal 10 to read a QR code displayed on the terminal device. Thereby, the business terminal 10 acquires identification information that identifies the user. Subsequently, the information processing device 100 receives an authentication request from the user U1 from the business terminal 10 along with identification information for identifying the user.

The information processing device 100 then authenticates the user U1 (step S3). For example, the information processing device 100 compares identification information for identifying a user transmitted from the business terminal 10 with user information stored in a storage unit included in the information processing device 100. Subsequently, the information processing device 100 authenticates the user U1 when the verification is successful. Here, it is assumed that the authentication of the user U1 is successful.

Subsequently, the information processing device 100 receives information regarding used diapers from the business terminal 10 (step S4). In the example of FIG. 1, the information processing device 100 receives information regarding the amount of used diapers, etc. as information regarding used diapers. Here, the amount of used diapers may be the number of used diapers, or may indicate the weight of the used diapers. When the amount of used diapers indicates the mass, for example, the information processing device 100 performs information processing for separating diapers for infants and diapers for adults, information processing for separating diaper sizes, etc. be able to.

To give a more specific example, the user U1 uses a predetermined garbage bag attached to a collection device installed near the business terminal 10, wraps the garbage bag in a used diaper, and places it in the collection device. Discard. Subsequently, the user U1 inputs information regarding the discarded used diaper into the business terminal 10. The information processing device 100 then receives information regarding used diapers from the business terminal 10.

Then, the information processing device 100 provides a service to the user based on the received information regarding the amount of used diapers (step S5). In the example of FIG. 1, the information processing device 100 provides the business terminal 10 with a notification regarding the provision of the customized experience service determined based on the amount of used diapers. Here, it is assumed that the customization experience service is a service that provides coloring books to users.

Subsequently, the business operator AU1 provides the customized experience service to the user U1 and the user B1 based on the notification sent to the business terminal 10. For example, assume that the user U1 uses the business terminal 10 to select a coloring book as the customization content. In this case, the user U1 and the user B1 color and customize the diaper by experiencing the customization experience service (step S6).

In the example of FIG. 1, the user U1 and the user B1 receive coloring books of predetermined characters from the business operator AU1. Subsequently, user B1 completes the coloring book of a predetermined character. The business operator AU1 then prints the coloring book completed by the user B1 on the diaper worn by the user B1. Subsequently, the user U1 obtains a diaper with a coloring book printed on it. In this way, user B1 can receive, as an incentive, a diaper that is of interest to the user.

Next, with reference to FIG. 1, a process for collecting used diapers for recycling will be described. Specifically, the information processing device 100 manages various information based on the received information regarding used diapers (step S7). For example, the information processing device 100 manages information regarding the amount of used diapers discarded in a collection device.

Subsequently, the information processing device 100 provides the collection agent server 20 with work information for collecting used diapers for recycling based on the managed management information (step S8). For example, the information processing device 100 provides the collection agent server 20 with information regarding a collection schedule for collecting recycled objects, which are used diapers, as work information, which is a collection schedule according to the management information.

To give a more specific example, the information processing device 100 relates to a collection schedule in which used diapers are collected one week later when the amount of used diapers collected by the collection device is greater than or equal to a predetermined amount. The information is provided to the collection agent server 20 as work information.

Note that the collection company RC1 here may be any collection company, such as a collection company designated by the local government or a collection company designated by the business operator AU1.

The collection company RC1 then collects the used diapers for recycling (step S9). For example, the collection company RC1 goes to a collection device installed in a commercial building to collect items to be recycled, according to information regarding the collection schedule provided to the collection company server 20. The collection company RC1 then collects the used diapers for recycling from the collection device.

Subsequently, the collection company RC1 transports the used diapers to the recycling factory FO1. Then, a recycling company that performs recycling processing at the recycling factory FO1 performs recycling processing on the used diaper. In this way, the collected used diapers are recycled at the recycling factory FO1.

Note that the recycler mentioned here may be any recycler, such as a recycler designated by a local government, a recycler designated by business operator AU1, a recycler designated by a collection company, etc. It is.

Conventionally, it has been assumed that the user who uses the product and the user who disposes of the used product are the same, and if the user and the user are not the same, the appropriate It was not always possible to provide adequate incentives. Therefore, the information processing device 100 receives information regarding used diapers. Then, the information processing device 100 controls the provision of an incentive provided to a user who takes care of the user, which is entertainment for the user, based on information regarding the used diaper. Thereby, the information processing device 100 can provide appropriate incentives to the user.

[2. Information processing system configuration]
Next, the configuration of the information processing system 1 according to the embodiment will be described using FIG. 2. FIG. 2 is a diagram showing a configuration example of the information processing system 1 according to the embodiment. As shown in FIG. 2, the information processing system 1 includes a business terminal 10, a collection agent server 20, a terminal device 30, and an information processing device 100. The business terminal 10, the collection agent server 20, the terminal device 30, and the information processing device 100 are connected via a network N so that they can communicate by wire or wirelessly.

Note that the information processing system 1 shown in FIG. 2 includes multiple business terminals 10, multiple collection agent servers 20, multiple terminal devices 30, and multiple information processing devices 100. Good too.

The business terminal 10 is an information processing device used by a business that provides a customized experience service. Specifically, the business terminal 10 accesses content such as web content and application content displayed on a browser. For example, the business terminal 10 is a desktop PC (Personal Computer), a notebook PC, a tablet terminal, a mobile phone, a PDA (Personal Digital Assistant), or the like.

Further, the business terminal 10 has a reader for reading one-dimensional codes such as barcodes, two-dimensional codes such as QR codes, and the like. Further, the business terminal 10 is communicably connected to a collection device that collects used nonwoven fabric products used by users. For example, the collection device is installed near the business terminal 10.

For example, the collection device is a recycling box that has a storage section for storing used nonwoven fabric products inside the collection device, a detection sensor for detecting the weight or inventory number of a plurality of nonwoven fabric products stored therein, and the like.

To give a more specific example, assume that the collection device has a lid and is a sealable box. It is also assumed that the collection device has a button for opening the lid. In this case, the collection device opens the lid when a button included in the collection device is pressed by the user. Subsequently, the user disposes of the used nonwoven fabric product into a collection device. Then, the collection device closes the lid when a button included in the collection device is pressed by the user.

Further, the collection device uses a weight sensor, a pressure sensor, or the like as a detection sensor, and calculates the number of used nonwoven fabric products based on the detection information detected by the weight sensor, pressure sensor, or the like.

Further, the collection device includes a communication unit and the like for bidirectionally communicating with each device. For example, the communication department supports LTE (Long Term Evolution), 4G (Generation) such as LTE-Advanced, 5G, wireless LAN (Local) such as Bluetooth (registered trademark), Wifi (registered trademark) (Wireless Fidelity), etc. The device is connected to a network N through various wireless communications such as (Area Network) or various wired communications, and communicates with various devices via the network N.

The collection company server 20 is an information processing device managed by a collection company that collects used nonwoven fabric products from a collection device, and is realized by, for example, a server device or a cloud system. For example, the collection agency server 20 accepts work information provided by the information processing device 100. Then, the collection company collects the used nonwoven fabric products from the collection device according to the work information.

The terminal device 30 is an information processing device used by a user who accesses content such as web content and application content displayed on a browser. For example, the terminal device 30 is a desktop PC (Personal Computer), a notebook PC, a tablet terminal, a mobile phone, a PDA (Personal Digital Assistant), or the like.

The information processing device 100 is an information processing device that can communicate with various devices via a network N such as the Internet, and is realized by, for example, a server device, a cloud system, or the like. For example, the information processing device 100 is communicably connected to various other devices via the network N.

[3. Configuration of information processing device]
Next, the configuration of the information processing device 100 according to the embodiment will be described using FIG. 2. FIG. 2 shows a configuration example of the information processing device 100 according to the embodiment. As shown in FIG. 2, the information processing device 100 includes a communication section 110, a storage section 120, and a control section 130.

(About communication department 110)
The communication unit 110 is realized by, for example, a NIC (Network Interface Card). The communication unit 110 is connected to the network N by wire or wirelessly, and transmits and receives information to and from various other devices.

(About storage unit 120)
The storage unit 120 is realized by, for example, a semiconductor memory element such as a RAM (Random Access Memory) or a flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 120 includes a user information storage unit 121 and a management information storage unit 122.

(About user information storage unit 121)
The user information storage unit 121 stores various information regarding users. Here, FIG. 3 shows an example of the user information storage unit 121 according to the embodiment. In the example shown in FIG. 3, the user information storage unit 121 has items such as "user ID (Identifier)" and "user information." For example, "user information" includes items such as "gender", "age", "user ID", and "user information". For example, "user information" includes "gender", "age", "diaper size", "diaper type", "diaper", and the like.

"User ID" is an identifier that identifies a user. “Gender” is information regarding the gender of the user associated with the “user ID”. "Age" is information regarding the age of the user associated with the "user ID."

"User ID" is an identifier that identifies the user that the user is taking care of. “Gender” is information regarding the gender of the user associated with the “user ID”. "Age" is information regarding the age of the user associated with the "user ID."

"Diaper size" is information regarding the size of the diaper worn by the user associated with the "user ID." For example, the sizes are newborn size, S, M, L, Big, etc. Here, the newborn size is a size smaller than the S size. Moreover, Big is a size larger than L size. “Diaper type” is information regarding the type of diaper worn by the user associated with the “user ID”. For example, the type of diaper is a standard diaper, a diaper that has a function of preventing rough skin, or the like. "Diaper" is information related to the diaper associated with the "user ID." Note that "diaper" may be, for example, a product number, a lot number, or the like.

For example, in FIG. 3, "U1" identified by the user ID has a gender of "US1" and an age of "UO1." Also, for "U1", the user ID is "B1", the gender is "BS1", the age is "BO1", the diaper size is "SI1", and the diaper type is "TY1". And the diaper is "MA1".

Note that in the example shown in Figure 3, gender, etc. is expressed using an abstract code such as "US1," but gender, etc. can be expressed as a file containing numerical values, information regarding character strings, or information regarding gender, etc. It may be a format, etc.

(About management information storage unit 122)
The management information storage unit 122 stores various information about used diapers. Here, FIG. 4 shows an example of the management information storage unit 122 according to the embodiment. In the example shown in FIG. 4, the management information storage unit 122 has items such as "facility ID" and "management information." For example, "management information" includes items such as "address", "collection company ID", "number of users", "collection company ID", and "collection device information". For example, "collection device information" includes "collection amount" and the like.

“Facility ID” is an identifier that identifies a facility. The "address" is information related to the address associated with the "facility ID" and location information. “Collection company ID” is an identifier that identifies a collection company associated with “facility ID”. For example, the collection agency is a collection agency designated by a local government, a collection agency contracted with business operator AU1, or the like.

The “number of users” is the number of users who used the collection device associated with the “facility ID”. "Collection device ID" is an identifier that identifies a collection device. The “collection amount” is information regarding the amount of collected used diapers associated with the “collection device ID”.

For example, in FIG. 4, "A1" identified by the facility ID has the address "AD1", the collection company ID "RM1", the number of users "NU1", and the collection device ID " R1" and the amount recovered is "AR1".

Note that in the example shown in Figure 4, the address, etc. is expressed using an abstract code such as "AD1", but the address, etc. can be a numerical value, a character string, or a file format of a file containing information related to the address, etc. It may be. In addition, in the above example, the "number of users" is the number of users who used the collection device associated with the "facility ID", but instead of the number of users, it is the number of users. Good too. Furthermore, the "management information" may further include items such as the number of users.

(About the control unit 130)
The control unit 130 is a controller, and for example, executes various programs (information processing programs) stored in a storage device inside the information processing device 100 by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. (Example) is realized by executing the RAM as a work area. Further, the control unit 130 is a controller, and is realized by, for example, an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

As shown in FIG. 2, the control unit 130 includes a reception unit 131, an authentication unit 132, a provision control unit 133, and a management unit 134, and realizes or executes information processing functions and operations described below. do. Note that the internal configuration of the control unit 130 is not limited to the configuration shown in FIG. 2, and may be any other configuration as long as it performs information processing to be described later. Further, the connection relationship between the respective processing units included in the control unit 130 is not limited to the connection relationship shown in FIG. 2, and may be other connection relationships.

(About reception department 131)
The reception unit 131 receives various information and various requests. Specifically, the receiving unit 131 receives information regarding a used nonwoven fabric product that is a nonwoven fabric product used by a user. For example, the reception unit 131 receives information regarding the amount of used diapers from the business terminal 10 as information regarding the used diapers input by the user. Then, the reception unit 131 stores information regarding the amount of used diapers in the user information storage unit 121.

Further, the receiving unit 131 receives user information from the terminal device 30. Then, the reception unit 131 stores the user information and the user information in the user information storage unit 121. In the example of FIG. 1, when the user U1 applies to receive the customization experience service, the reception unit 131 sends the user information, the place where the customization experience service is to be received, and the date and time to the terminal device 30. Accept. Note that at this time, the reception unit 131 may receive user information regarding the user as well as the user information.

Further, the receiving unit 131 receives a user's authentication request. In the example of FIG. 1, the user U1 causes the business terminal 10 to read the QR code displayed on the terminal device 30. Thereby, the business terminal 10 acquires identification information that identifies the user. Subsequently, the receiving unit 131 receives the authentication request of the user U1 from the business terminal 10 along with the identification information for identifying the user.

(About the authentication section 132)
The authentication unit 132 authenticates various information. Specifically, the authentication unit 132 authenticates the user based on the user information. In the example of FIG. 1, the authentication unit 132 compares the identification information that identifies the user transmitted from the business terminal 10 with the user information stored in the storage unit 120. Subsequently, if the verification is successful, the authentication unit 132 authenticates the user U1.

Further, the authentication unit 132 may determine whether the user is using a predetermined service based on user information. Specifically, the authentication unit 132 determines whether the user information accepted by the reception unit 131 matches the user information stored in the storage unit 120 and that has a contract for a predetermined service. It's okay.

For example, the information of users who have subscribed to a predetermined service stored in the storage unit 120 may include identification information for identifying the user, information regarding the age of the user, information regarding the gender, information regarding the telephone number, This includes information regarding address or residence, information regarding fee payment status, etc.

For example, assume that the predetermined service is a subscription service that provides diapers to contracted users on a regular basis (for example, every month). Further, it is assumed that the storage unit 120 stores information about users who have subscribed to a subscription service. In this case, the authentication unit 132 determines that if the user information accepted by the reception unit 131 and the user information stored in the storage unit 120 and the user who has subscribed to the subscription service match, they are the same user. It may be determined that On the other hand, if the user information accepted by the reception unit 131 and the user information stored in the storage unit 120 and subscribed to the subscription service do not match, the authentication unit 132 determines that the users are not the same user. You may judge.

(About the provision control unit 133)
The provision control unit 133 controls the provision of an incentive provided to a user who takes care of the user, which is entertainment for the user, based on information regarding the used nonwoven fabric product.

For example, the provision control unit 133 provides entertainment services to the user as an incentive. To give a more specific example, the provision control unit 133 provides the business terminal 10 with a notification regarding the provision of the customized experience service.

Further, the provision control unit 133 provides the collection agent server 20 with work information for collecting used diapers for recycling, based on information regarding the amount of used diapers collected. For example, the provision control unit 133 provides a collection schedule based on information regarding the amount of used diapers collected, and uses information regarding a collection schedule for collecting used diapers to be recycled as work information on a collection company server. Provided on 20th.

To give a more specific example, if it is determined that the amount of used diapers collected by the collection device satisfies a predetermined condition, the provision control unit 133 may collect the used diapers after one week. Information regarding the collection schedule is provided to the collection agent server 20 as work information.

(About the management department 134)
The management unit 134 manages various information. Specifically, the management unit 134 manages information regarding used diapers collected by the collection device. For example, the management unit 134 manages various information based on information regarding collected used diapers.

To give a more specific example, the management unit 134 manages information regarding the amount of used diapers discarded in a collection device. Subsequently, the management unit 134 stores information regarding the amount of used diapers in the management information storage unit 122. The management unit 134 manages various information stored in the management information storage unit 122.

The management unit 134 may also determine whether the amount of used diapers stored in the management information storage unit 122 satisfies a predetermined condition. Specifically, if the amount of used diapers (collected amount) stored in the management information storage section 122 is greater than or equal to a predetermined amount, the management section 134 determines that the amount of used diapers satisfies a predetermined condition. You may judge. On the other hand, when the amount of used diapers stored in the management information storage section 122 is less than a predetermined amount, the management section 134 may determine that the amount of used diapers does not satisfy a predetermined condition.

[4. Processing procedure (1)]
Next, the procedure of the provision process executed by the information processing apparatus 100 according to the embodiment will be described using FIG. 5. FIG. 5 is a flowchart illustrating an example of the flow of provision processing executed by the information processing apparatus 100 according to the embodiment.

As shown in FIG. 5, the authentication unit 132 authenticates the user (step S101). Specifically, if the authentication unit 132 does not authenticate the user (step S101; No), it waits until the user is authenticated.

On the other hand, when the reception unit 131 authenticates the user (step S101; Yes), the reception unit 131 determines whether information regarding used diapers has been received (step S102). Specifically, if the reception unit 131 has not received information regarding used diapers (step S102; No), the process returns to before step S102.

On the other hand, when the reception unit 131 receives information regarding used diapers (step S102; Yes), the provision control unit 133 provides a service to the user (step S103).

[5. Processing procedure (2)]
Next, the procedure of the provision process executed by the information processing apparatus 100 according to the embodiment will be described using FIG. 6. FIG. 6 is a flowchart illustrating an example of the flow of provision processing executed by the information processing apparatus 100 according to the embodiment.

As shown in FIG. 6, the receiving unit 131 determines whether information regarding used diapers has been received (step S201). Specifically, if the reception unit 131 has not received information regarding used diapers (step S201; No), it waits until it receives information regarding used diapers.

On the other hand, when the reception unit 131 receives information regarding used diapers (Step S201; Yes), the management unit 134 manages various information based on the information regarding used diapers (Step S202).

Subsequently, the management unit 134 determines whether the collected amount satisfies a predetermined condition (step S203). Specifically, when the management unit 134 determines that the collected amount does not satisfy the predetermined condition (step S203; No), the process returns to before step S203.

On the other hand, if the management unit 134 determines that the collection amount satisfies the predetermined condition (step S203; Yes), the provision control unit 133 provides the work information to the collection agency server 20 (step S204).

[6. Modified example]
The information processing device 100 described above may be implemented in various different forms other than the embodiments described above. Therefore, other embodiments of the information processing device 100 will be described below.

[6-1. Businesses that provide customized experience services〕
In the above embodiment, an example was given in which the business that provides the customized experience service and the business that manages the information processing device 100 are the same business, but the business that provides the customized experience service, The business that manages the information processing device 100 may be a different business. For example, the business that provides the customized experience service is a business with which the business that manages the information processing device 100 has a contract, and may be a business that is a planning and operating company, for example.

[6-2. Non-woven fabric products]
In the above embodiment, an example in which the nonwoven fabric product is a diaper has been described, but the present invention is not limited thereto. For example, the nonwoven product may be a baby wipe, a pad, or the like. Further, the nonwoven fabric product may be a diaper provided by a subscription service to which the user has subscribed in advance.

[6-3. Information processing〕
In the above embodiment, an example has been described in which the information processing device 100 acquires information regarding collected used diapers from the business terminal 10, but the present invention is not limited thereto. For example, the information processing device 100 may directly acquire information regarding the collected used diapers from the collection device.

[6-4. facility〕
In the above embodiment, an example in which the facility is a commercial building has been described, but the present invention is not limited to this. For example, the facility may be a commercial facility, an educational institution such as a school, a public facility such as a government office, or the like. Furthermore, instead of facilities, regions may be targeted. For example, a region is a specific village, town, city, ward, etc.

[6-5. Location of recovery device]
In the above embodiment, an example in which the collection device is installed near the business terminal 10 has been described, but the present invention is not limited to this. For example, the collection device may be located outside a commercial building. In this case, the user may receive the customization experience service together with the user at a commercial building after disposing of the used diaper in the collection device.

[6-6. Collection device]
In the above embodiment, an example in which the collection device is a recycling box has been described, but the present invention is not limited to this. For example, the collection device may perform recycling pre-processing (primary processing for recycling processing) on used diapers for recycling by using various conventional techniques.

For example, the collection device collects compounds containing polyvalent metal salts, especially alkaline earth metal salts, such as calcium salts, to separate excrement (especially urine and feces) from the superabsorbent resin that makes up the diaper. For example, pre-recycling treatment is performed using a treatment agent such as calcium chloride or an aqueous solution containing these salts, alcohol for cleaning, or a chemical that reduces the odor of excrement.

The collection device also reduces the volume of the used diaper by subjecting the used diaper to pre-recycling treatment using a treatment agent. Thereby, the collection device can transport more used diapers at once when the collection company RC1 transports the used diapers to the recycling factory FO1. In this way, the collection device can reduce the effort required for the collection company RC1 to transport the recycling target.

[6-7. Customization target]
In the above embodiment, an example in which the object to be customized is a diaper has been described, but the invention is not limited to this. For example, the object to be customized may be a package in which diapers are packaged, a cardboard box used when diapers are delivered, or the like. In this way, a business providing a customized experience service can provide an experience that satisfies the user.

[6-8. Customization contents]
In the above embodiment, an example in which the customization content is printing a coloring book has been described, but the present invention is not limited to this. For example, the customization content may be customization content that is changed depending on the season. Further, the customization content may be changed in conjunction with the user's birthday. Further, the customization content may be changed depending on the user's age or gender. Further, the customization content may be changed depending on the user's growth level. In this way, the customization content may be changed based on information regarding the user's attributes and the like.

Further, the customization content may include printing the user's name, nickname, etc. on the diaper. Further, the customization content may include attaching a photograph of the user's face to the diaper. This improves the identification of customized diapers. In this way, it is possible to prevent the customized diaper from being confused with diapers used by other users at kindergartens, nursery schools, etc.

Further, the customization content may be content that is attached to the diaper based on the content drawn on the illustration sheet created by the user. Further, the customization content may include adding an illustration selected by the user to the diaper. For example, if you show the user illustrations of dinosaurs, vehicles, or arbitrary characters, and the user reacts by being happy, excited, pointing, etc. This is the selected illustration. In this case, the customization content may include adding an illustration selected by the user to the packaging. In another example, the customization content may include adding a collage illustration of the user's favorite toys, characters, etc. to the diaper.

Further, the customization content may be content for customizing the size of the diaper. For example, the customization content may include customizing the size of the diaper based on the size of the user's stomach circumference, the user's crotch size, or the user's thigh circumference size.

To give a more specific example, the user's diaper size is M size. Further, it is assumed that the user's thigh size is larger than the thigh size of a child of the same age. In this case, the customization content may be such that the M size diaper is made looser around the thighs. In another example, the user's diaper size is M size. Further, the size of the user's stomach circumference is smaller than the size of the stomach circumference of a child of the same age. In this case, the customization content may be content that allows for a gather design that makes the abdomen of a medium-sized diaper tighter. Further, the size of the user's diaper is L size. Further, it is assumed that the user's rise size is larger than the rise size of a child of the same age (that is, the height of the user is taller than that of a child of the same age). In this case, the customization content may be content that allows a diaper to be designed such that the rise of an L-sized diaper is deepened.

Further, the customization content may be content to change the design of the diaper. For example, the customization content may include adding a famous character, a region-limited character, or the like to the diaper. Further, the customization content may be content that allows the user to select the pattern of the diaper for each component that constitutes the diaper, such as a super absorbent resin. For example, it is assumed that the pattern selected by the user is one that causes the user to be happy, excited, or point with his/her finger. In this case, it is assumed that the user has selected the first pattern and the second pattern. At this time, the customization content is to create a diaper by combining the part of the diaper with the first pattern selected by the user and the part of the diaper with the second pattern. There may be.

Further, the customization content may be content that changes the amount of diapers included in the package containing the diapers. Further, the customization content may be such that the amount of diapers of a size that the user often wears is larger than the amount of diapers of a size that the user is expected to wear in the future. Further, the customization content may be such that only diapers of the user's favorite pattern or color are accommodated in the package. Further, the customization content may be content in which different colors of the pattern selected by the user are accommodated in the packaging. This allows the user to select the diaper that he/she prefers.

Further, the customization content may be content to change the design of the package containing the diaper. For example, when you show the user a design such as a dinosaur design, a vehicle design, or a character design, the user reacts by being happy, excited, or pointing his/her finger. It is assumed that the design shown is the design selected by the user. In this case, the customization content may include attaching an arbitrary pattern such as a dinosaur pattern, a vehicle pattern, or an arbitrary character to the packaging selected by the user. Further, the customization content may be selected by the user depending on the user's age.

Further, the customization content may be content for customizing the material of the packaging. For example, the customization content may be an environment-friendly packaging material for the packaging material. Further, the customization content may be customization content that allows the type of packaging to be selected. For example, the customization content may be simple packaging, a bag that can be used repeatedly as a diaper pouch, a bag whose contents are visible, or the like. Thereby, businesses that provide customized experience services can improve their users' awareness of environmental considerations. Note that any size may be selected as the size of the package. Moreover, the thickness of the packaging material may be selected arbitrarily.

Further, the customization content may be digital content. For example, the customization content may be content for customizing content that can be used in a predetermined application.

In this way, the user can select various customization contents using the business terminal 10. Thereby, a business providing a customized experience service can provide an experience with content that satisfies the user. Note that instead of the customization content described above, the business providing the customization experience service may provide the user with content that allows the user to try on a diaper of the size to be used in the future. Thereby, a business providing a customized experience service can provide users with an opportunity to try on diapers.

[6-9. Delivery of used diapers]
Although the above embodiment describes an example in which a user brings a used diaper into a commercial building, the present invention is not limited thereto. For example, a user may package and deliver used diapers to a commercial building in advance. In this case, when applying to receive the customized experience service, the user selects information regarding the delivery of used diapers to a commercial building.

Subsequently, the user and user may visit the commercial building without the used diaper. This saves the user the trouble of bringing used diapers.

Additionally, used diapers generally have a bad odor. Therefore, when a user uses various means of transportation to bring a used diaper with a bad odor to a commercial building, the user may hesitate to use the means of transportation. By removing such psychological obstacles, it is possible to make it easier for users to participate in customized experience services.

[6-10. Delivery of used diapers to a recycling factory]
Although the above embodiment describes an example in which a user brings a used diaper into a commercial building, the present invention is not limited thereto. For example, the user may package and deliver used diapers to the recycling factory FO1 in advance. In this case, the provision control unit 133 may provide a diaper that can be worn by the user as an incentive. For example, the provision control unit 133 may provide a diaper in which a portion of the diaper is customized.

To give a more specific example, when applying to receive the customized experience service, the user selects information regarding the delivery of used diapers to a recycling factory. In this case, the terminal device 30 displays content for selecting customization content for customizing the diaper. Subsequently, the terminal device 30 selects the customization content according to the user's operation. Then, the terminal device 30 transmits information regarding the selected customization content to the information processing device 100.

Subsequently, business operator AU1 creates a customized diaper based on the customized contents. The business AU1 then delivers the created diaper to the user.

In this manner, the provision control unit 133 provides a diaper that can be worn by the user, and therefore can provide appropriate incentives to the user. Note that the users may visit a commercial building and receive a customization experience service at the commercial building after delivering the used diapers to the recycling factory FO1.

[6-11. Processing after recycling〕
Further, the collection company RC1 may perform recycling processing on the used diapers at the recycling factory FO1, and then provide pulp material obtained by the recycling processing to the business operator AU1. In this case, the collection company RC1 may receive a predetermined remuneration from the business operator AU1 in exchange for providing the pulp material.

[6-12. Quality of used diapers
Further, the collection company RC1 may provide the business operator AU1 with information regarding the quality of the collected used diapers after the used diapers are subjected to recycling processing at the recycling factory FO1. Here, the quality of used diapers is determined by the degree to which they are easy to recycle. For example, if a used diaper contains impurities other than excrement, such as hair, the bag used to wrap the used diaper, or newspaper, the quality of the diaper will be lower. Moreover, when the amount of feces among the excrement contained in a used diaper is more than a predetermined amount, the quality of the used diaper is lowered. Moreover, when the excrement contained in the used diaper is only urine, the quality will be high. The quality of used diapers may be scored based on such trends.

For example, the collection agent server 20 transmits information regarding the quality of the collected used diapers to the information processing device 100. In this case, it is assumed that used diapers are stored in the storage unit 120 in association with each user. At this time, the provision control unit 133 may change the incentive when the quality of the used diaper is equal to or higher than a predetermined threshold.

To give a more specific example, the provision control unit 133 may change the customization content when the quality of the used diaper is equal to or higher than a predetermined threshold. Thereby, the provision control unit 133 allows the user to correct the process for the used diaper to an appropriate process.

[6-13. Amount of used diapers〕
Further, the provision control unit 133 may control the provision of incentives that are changed based on the amount of used diapers collected. For example, the collection agent server 20 transmits information regarding the amount of used diapers collected to the information processing device 100. In this case, it is assumed that used diapers are stored in the storage unit 120 in association with each user. At this time, the provision control unit 133 may change the incentive when the amount of used diapers is equal to or greater than a predetermined threshold.

To give a more specific example, the provision control unit 133 may change the customization content when the amount of used diapers is equal to or greater than a predetermined threshold. Thereby, the provision control unit 133 can improve the user's awareness of recycling used diapers.

[6-14. Providing information regarding traceability〕
Further, the provision control unit 133 may further provide information regarding traceability to the terminal device 30. Here, the information related to traceability is information related to the process in which used diapers used by users are collected for recycling, and the used diapers are recycled at the recycling factory FO1. Further, the collection company RC1 provides information regarding a process of recycling used diapers at the recycling factory FO1 and then providing pulp material obtained through the recycling process to the business operator AU1.

For example, the provision control unit 133 may provide the terminal device 30 with information related to a notification such as "Currently being recycled at recycling factory X" as information related to traceability.

In another example, the traceability information indicates that the collection company RC1, the recycling factory FO1, and the business operator AU1 are arranged on a predetermined map, and where the used diaper is currently located on the map. shall be information. In this case, the provision control unit 133 may provide the terminal device 30 with information regarding such traceability.

In this way, since the provision control unit 133 provides information regarding traceability to the user, it is possible to increase the user's awareness of recycling. Further, the provision control unit 133 can raise the user's awareness regarding environmental conservation.

[6-15. Users who use it multiple times〕
Further, the provision control unit 133 may change the incentive when the user experiences the customization experience service multiple times. For example, it is assumed that customization contents are stored in association with the storage unit 120 for each user. In this case, the provision control unit 133 may provide the business terminal 10 with a notification regarding the provision of a customization experience service that combines the previous customization content and the current customization content.

Subsequently, the business operator AU1 provides the user with a customized experience service based on the notification sent to the business terminal 10. For example, assume that a user uses the business terminal 10 to select a coloring book as the customization content. Further, it is assumed that the customization content selected by the user last time is to attach a photograph of the user's face to the diaper. In this case, the user completes a coloring book of a predetermined character. Next, business operator AU1 prints the coloring book completed by the user on the diaper worn by the user. Furthermore, business operator AU1 attaches a photograph of the user's face to the diaper. Then, the user obtains such a diaper.

In this way, the user can receive as an incentive a diaper that is of interest to the user. Furthermore, for example, by attaching a photograph of the user's face or the like to the diaper, a record corresponding to the user's growth will be left. As a result, the user can receive a diaper that is also a keepsake for the user.

[6-16. others〕
Among the above-described processes, all or part of the processes described as being performed automatically may be performed manually. Further, all or part of the processing described as being performed manually may be performed automatically by a known method. In addition, information including the processing procedures, specific names, and various data and parameters shown in the above documents and drawings may be changed arbitrarily, unless otherwise specified. For example, the various information shown in each figure is not limited to the illustrated information.

Furthermore, each component of each device shown in the drawings is functionally conceptual, and does not necessarily have to be physically configured as shown in the drawings. That is, the specific form of distributing and integrating each device is not limited to what is illustrated. In addition, all or part of each component may be functionally or physically distributed and integrated in arbitrary units depending on various loads and usage conditions.

Furthermore, the above-described processes may be executed in any combination as long as they do not contradict each other.

Further, the above-mentioned "section, module, unit" can be read as "means", "circuit", etc. For example, the reception unit can be read as reception means or reception circuit.

[7. Hardware configuration]
Further, the business terminal 10, the collection agent server 20, the terminal device 30, and the information processing device 100 according to the embodiments described above are realized, for example, by a computer 1000 having a configuration as shown in FIG. FIG. 7 is a diagram showing an example of the hardware configuration. The computer 1000 is connected to an output device 1010 and an input device 1020, and is connected to an arithmetic device 1030, a cache 1040, a memory 1050, an output IF (Interface) 1060, an input IF 1070, and a network IF 1080 via a bus 1090.

The arithmetic unit 1030 operates based on programs stored in the cache 1040 and memory 1050, programs read from the input device 1020, and performs various processes. The cache 1040 is a cache, such as a RAM, that temporarily stores data used by the arithmetic unit 1030 for various calculations. Further, the memory 1050 is a storage device in which data used by the arithmetic unit 1030 for various calculations and various databases are registered, and is realized by ROM (Read Only Memory), HDD (Hard Disk Drive), flash memory, etc. It is a memory that

The output IF 1060 is an interface for transmitting information to be output to an output device 1010 that outputs various information such as a monitor or a printer, and is, for example, a USB (Universal Serial Bus), a DVI (Digital Visual Interface), It may be realized by a connector of a standard such as HDMI (registered trademark) (High Definition Multimedia Interface). On the other hand, the input IF 1070 is an interface for receiving information from various input devices 1020 such as a mouse, a keyboard, and a scanner, and is realized by, for example, a USB or the like.

For example, the input device 1020 may be an optical recording medium such as a CD (Compact Disc), a DVD (Digital Versatile Disc), or a PD (Phase change rewritable disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, It may be realized by a device that reads information from a magnetic recording medium, a semiconductor memory, or the like. Further, the input device 1020 may be realized by an external storage medium such as a USB memory.

The network IF 1080 has a function of receiving data from other devices via the network N and sending it to the computing device 1030, and also transmitting data generated by the computing device 1030 to the other devices via the network N.

Here, the arithmetic device 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070. For example, the arithmetic device 1030 loads a program from the input device 1020 or the memory 1050 onto the cache 1040, and executes the loaded program. For example, when the computer 1000 functions as the information processing device 100, the arithmetic unit 1030 of the computer 1000 realizes the functions of the control unit 130 by executing a program loaded onto the cache 1040.

The embodiments of the present application have been described above in detail based on the drawings. However, these are merely examples, and the embodiments of the present application may be implemented in other forms with various modifications and improvements based on the knowledge of those skilled in the art, including the embodiments described in the disclosure section of the invention. is possible.

N Network 1 Information processing system 10 Business terminal 20 Collection agent server 30 Terminal device 100 Information processing device 110 Communication unit 120 Storage unit 121 User information storage unit 122 Management information storage unit 130 Control unit 131 Reception unit 132 Authentication unit 133 Provision control Department 134 Management Department

Claims (14)

Information regarding used nonwoven products used by the user and brought into the facility is provided through a facility terminal installed in a facility that can provide incentives for users to experience on the spot. A reception department that accepts
provision control that outputs to the facility terminal , based on information regarding the used nonwoven fabric product, a notification to the effect that an incentive to be experienced by the user provided at the facility will be provided to a user who takes care of the user; An information processing device characterized by comprising a section and. The provision control unit includes:
As the incentive, a notification is output to the effect that a nonwoven fabric product that is wearable by the user and in which a part of the nonwoven fabric product is customized is provided to the user.
The information processing device according to claim 1, characterized in that: The provision control unit includes:
As the incentive, output a notification to the effect that a service will be provided for the user.
The information processing device according to claim 1, characterized in that: The provision control unit includes:
Outputting a notification to the effect that the service provides a service that allows the user to customize a part of the nonwoven fabric product worn by the user.
The information processing device according to claim 3, characterized in that: The information processing device according to claim 4, wherein the content of customizing a part of the nonwoven fabric product is different depending on the season . 6. The information processing device according to claim 4, wherein the content of customizing a part of the nonwoven fabric product is content of changing a design of a part of the nonwoven fabric product. Any one of claims 4 to 6, wherein the content of customizing a part of the nonwoven fabric product is content that changes the amount of the nonwoven fabric product contained in a package containing the nonwoven fabric product. The information processing device described in . The information processing device according to any one of claims 4 to 7, wherein the content of customizing a part of the nonwoven fabric product is content of changing the design of a package containing the nonwoven fabric product. . The provision control unit includes:
Based on the collection information regarding the collection of the used nonwoven fabric product, the method further provides work information for collecting the used nonwoven fabric product as a recycling target to a business that collects the used nonwoven fabric product. The information processing device according to any one of claims 1 to 8. The provision control unit includes:
Output a notice offering modified incentives based on the quality of used nonwoven products
The information processing device according to any one of claims 1 to 9. The provision control unit includes:
Output a notification offering modified incentives based on the amount of used nonwoven products
The information processing device according to any one of claims 1 to 10. The reception department is
further accepting user information regarding said user;
The information processing apparatus according to any one of claims 1 to 11, further comprising an authentication unit that authenticates the user based on the user information. An information processing method performed by a computer, the method comprising:
Information regarding used nonwoven products used by the user and brought into the facility is provided through a facility terminal installed in a facility that can provide incentives for users to experience on the spot. A reception process for accepting
provision control that outputs to the facility terminal , based on information regarding the used nonwoven fabric product, a notification to the effect that an incentive to be experienced by the user provided at the facility will be provided to a user who takes care of the user; An information processing method characterized by comprising the steps of. Information regarding used nonwoven products used by the user and brought into the facility is provided through a facility terminal installed in a facility that can provide incentives for users to experience on the spot. The reception procedure for accepting
provision control that outputs to the facility terminal , based on information regarding the used nonwoven fabric product, a notification to the effect that an incentive to be experienced by the user provided at the facility will be provided to a user who takes care of the user; An information processing program that causes a computer to execute procedures and .

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