JP2022127135A - Signage system used for elevator, service use management system, elevator information distribution method, and elevator information distribution system - Google Patents

Abstract

To provide a signage system used for an elevator, a service use management system, an elevator information distribution method, and an elevator information distribution program that can efficiently provide, with simple processing, display information to be visually recognized by a user of an elevator and terminal providing information to be distributed to the user's portable terminal.SOLUTION: According to an embodiment, a signage system comprises a content distribution device and a display in an elevator. The content distribution device distributes, to the display, content information in which predetermined display information and terminal providing information related to the display information and to be distributed to a portable terminal of an elevator user are linked to each other. When acquiring the content information, the display displays the display information in the content information and determines whether communication with the portable terminal is established, and when the communication is established, distributes the terminal providing information in the content information to the portable terminal.SELECTED DRAWING: Figure 1

Description

The embodiments of the present invention relate to a signage system used in elevators, a service usage management system, an information distribution method for elevators, and an information distribution program for elevators.

Conventionally, a display device is installed in the car of an elevator in a building to display advertising content related to the services of shops, etc., in the vicinity of the building, together with information (privilege information) for receiving predetermined benefits when using the service. There is a mechanism to A user of the elevator can visually recognize the advertising content and privilege information displayed on the display device when getting into the car.

Japanese Patent No. 6744499 Japanese Patent No. 6765223

In general, advertisement content is displayed for the purpose of making a user visually recognize information about a predetermined service, thereby increasing the willingness to use the service and obtaining the appealing effect of the advertisement. On the other hand, the privilege information aims to further enhance the appealing effect of the advertisement by allowing the user to possess (record) the privilege information so that the user can receive the privilege when using the service.

When the advertising content and the specific information are simultaneously displayed on the display device in the car as described above, the user who is interested in the service can view the advertising content and receive the privilege information by some means, for example, It is necessary to record by taking a picture with a mobile terminal or by taking notes by hand.

However, since the time in which the user is in the car is limited, it becomes difficult for the user to view the advertisement content while recording the privilege information, which may reduce the appealing effect of the advertisement. There was a problem.

The present invention has been made in view of the above circumstances, and the display information to be visually recognized by the user of the elevator and the terminal provided information to be delivered to the mobile terminal of the user can be efficiently processed by simple processing. It is an object of the present invention to provide a signage system, a service usage management system, an information distribution method for elevators, and an information distribution program for elevators that can be provided.

According to an embodiment for achieving the above object, a signage system used in an elevator includes a content delivery device and a display device inside the elevator. The content distribution device distributes, to the display device, content information in which predetermined display information and terminal-provided information related to the display information to be distributed to the portable terminal of the elevator user are linked. When acquiring the content information, the display device displays the display information in the content information, determines whether or not communication with the mobile terminal is established, and if established, displays the display information in the acquired content information. to the portable terminal.

1 is a block diagram showing configurations of a signage system and a service usage management system according to one embodiment; FIG. 4 is a sequence diagram showing operations of the signage system and the service usage management system according to one embodiment; FIG.

<Configuration of signage system and service usage management system according to one embodiment>
Configurations of a signage system and a service usage management system according to an embodiment of the present invention will be described with reference to FIG. The signage system 1 according to the present embodiment includes a content distribution device 10, an in-car display device 30 in an elevator E connected to the content distribution device 10 via a communication network 20, and a mobile terminal 40 carried by a user of the elevator E. and

The content distribution device 10 has an advertisement content creation unit 11 , an advertisement content distribution control unit 12 and an advertisement content distribution unit 13 .

The advertising content creating unit 11 creates a plurality of pieces of advertising content information in which advertisement display information relating to each of a plurality of services provided by a service provider and terminal provided information related to each display information are associated with each other.

The advertisement content distribution control unit 12 determines advertisement content information to be distributed to the elevator E from among a plurality of pieces of advertisement content information created by the advertisement content creation unit 11 . The advertising content distribution unit 13 distributes the advertising content information determined to be distributed by the advertising content distribution control unit 12 to the in-car display device 30 of the elevator E. FIG.

The in-car display device 30 of the elevator E has an advertisement content receiving section 31 , an advertisement content display control section 32 , an in-car display section 33 , a terminal delivery control section 34 and a wireless communication section 35 .

The advertising content reception unit 31 receives advertising content information distributed from the content distribution device 10 . When the advertisement content information is received by the advertisement content reception unit 31 , the advertisement content display control unit 32 determines to display the display information in the advertisement content information, and causes the in-car display unit 33 to display the display information. The in-car display unit 33 is configured by, for example, an LED monitor.

When the advertisement content display control unit 32 decides to display the display information in the advertisement content information, the terminal distribution control unit 34 communicates with the wireless communication unit 35 and the mobile terminal 40 of the user in the car of the elevator E. is established. As a result of the determination, if wireless communication has been established between the wireless communication unit 35 and the mobile terminal 40, the terminal distribution control unit 34 sends the terminal provided information in the advertisement content information to the mobile terminal 40 via the wireless communication unit 35. Deliver to 40.

The mobile terminal 40 has a distribution information processing section 41 and an input/output section 42 . When the distribution information processing unit 41 acquires terminal provision information from the in-car display device 30 , it sends the information to the input/output unit 42 . The input/output unit 42 is composed of, for example, a touch panel, and has an input function for inputting user operation information and a display function for displaying terminal-provided information and the like sent from the distribution information processing unit 41 .

The signage system 1 described above is communicatively connected to a provider management device 50 managed by a service provider (advertiser of the advertisement content information) relating to the advertisement content information to be processed. Further, the provider management device 50 is connected for communication with a service usage management system 60 that manages usage of the service. The service usage management system 60 is connected to the POS system or the like of the store that provides the service, and acquires service usage information generated based on the terminal provision information displayed on the mobile terminal 40. 61 and a service usage information transmission unit 62 for transmitting service usage information acquired by the service usage information management unit 61 to the provider management device 50 .

<Operation of signage system and service usage management system according to one embodiment>
Next, operations of the signage system 1 and the service usage management system 60 according to this embodiment will be described with reference to the sequence diagram of FIG.

First, service provider X, who provides a plurality of services SV1, SV2, and SV3 at a store near the building where elevator E is installed, performs an operation to instruct creation of advertising content information for these services SV1, SV2, and SV3. When performed by the provider management device 50 , the information of the instruction is transmitted to the content distribution device 10 .

When the content distribution device 10 acquires an instruction to create advertisement content information (“YES” in S1), the advertisement content creation unit 11 generates advertisements related to the services SV1, SV2, and SV3 provided by the service provider X based on the instruction. Content information C1, C2 and C3 are created (S2). The advertisement content information C1 includes advertisement display information D1 relating to the service SV1 and terminal provision information F1 for distribution to the mobile terminal 40, which is associated with the display information D1. Similarly, the advertisement content information C2 includes advertisement display information D2 regarding service SV2 and terminal provided information F2 linked to this display information D2. Also, the advertisement content information C3 includes display information D3 of an advertisement relating to the service SV3, and terminal provided information F3 linked to this display information D3.

In this embodiment, the display information D1, D2, and D3 are video information, and the terminal-provided information F1, F2, and F3 are the information that the corresponding user receives when using the corresponding services SV1, SV2, and SV3, respectively. It is privilege information for receiving (for example, discount, preferential purchase, etc.). Terminal provided information F1, F2, and F3 are hereinafter referred to as privilege information F1, F2, and F3.

Next, the advertisement content distribution control unit 12 determines advertisement content information to be distributed to the elevator E from among the advertisement content information C1, C2, and C3 created by the advertisement content creation unit 11. FIG. Here, it is assumed that the advertising content information C1 is determined to be distributed to the elevator E.

Next, the advertising content distribution unit 13 distributes the advertising content information C1 determined as a distribution target by the advertising content distribution control unit 12 to the in-car display device 30 of the elevator E via the communication network 20 (S3).

In the in-car display device 30 , the advertising content reception section 31 receives the advertising content information C 1 distributed from the content distribution device 10 and sends it to the advertising content display control section 32 . The advertisement content display control unit 32 determines to display the display information D1 in the advertisement content information C1 received by the advertisement content reception unit 31, and causes the in-car display unit 33 to reproduce the corresponding moving image (S4).

On the other hand, when user Y carrying portable terminal 40 gets into the car of elevator E, user Y uses in-car display device 30 in order to receive privilege information related to advertising services displayed on in-car display device 30. The mobile terminal 40 is set so as to establish wireless communication between the two. Pairing by Bluetooth (registered trademark), Wi-Fi (registered trademark), or the like can be used as means for establishing wireless communication.

When the advertisement content display control unit 32 determines to display the display information D1, the terminal distribution control unit 34 determines whether or not there is a portable terminal with which wireless communication has been established with the wireless communication unit 35 (S5). .

Here, when it is determined that wireless communication with the portable terminal 40 of user Y in the car has been established ("YES" in S5), the terminal distribution control unit 34, after the video reproduction of the display information D1 is completed, The privilege information F1 in the advertisement content information C1 is distributed to the portable terminal 40 via the wireless communication section 35 (S6). In the portable terminal 40, the distribution information processing section 41 receives the privilege information F1 distributed from the in-car display device 30, and causes the input/output section 42 to display it (S7).

After getting off the elevator E, the user Y presents the privilege information F1 displayed on the input/output unit 42 of the mobile terminal 40 at the store that provides the service SV1, thereby receiving a predetermined privilege when using the service SV1. be able to.

The usage status information of the user Y presenting the privilege information F1 and using the service SV1 at the store is acquired by the POS system of the store and transmitted to the service usage management system 60 . In the service usage management system 60 , the usage information transmitted from the POS system is acquired by the service usage information management unit 61 and transmitted to the provider management device 50 by the service usage information transmission unit 62 .

Here, when the POS system acquires user Y's usage information, it also acquires user Y's attribute information, and transmits it to the provider management device 50 via the service usage management system 60 together with the usage information. You may This attribute information is information held in the mobile terminal 40 in advance, and includes, for example, gender, age (adults [20s, 30s...70s], children [10s and over, preschoolers], etc.), Nationality, occupation such as office worker/student, special notes (wheelchair user, stroller user, white cane user), etc. The POS system acquires these attribute information from user Y's portable terminal 40 and provides them to the service usage management system 60 .

Further, when the user Y uses the elevator E, the in-car display device 30 displays the image of the user Y on the basis of image information captured by a camera device (not shown) installed in the car of the elevator E. attribute information may be acquired, added to the privilege information F1, and transmitted to the portable terminal 40. FIG. At this time, based on the imaging information, information on user Y's use of elevator E (moving direction of elevator E when user Y is on board, boarding and alighting floors of user Y, user Y's The time when the in-car display device 30 started to be viewed, that is, the time when the line of sight of the user Y turned toward the in-car display device 30, and the time when the in-car display device 30 was finished being viewed, that is, the line of sight of the user Y The time when the car deviates from the in-car display device 30, the line-of-sight direction after the line of sight deviates from the in-car display device 30 (for example, a floor button on the in-car operating panel, etc.), the line of sight deviates from the in-car display device 30 The in-car display device 30 may acquire the action content (information such as watching the display of the mobile terminal 40) after the event, add it to the privilege information F1, and transmit it to the mobile terminal 40. FIG. As a result, when user Y uses the service SV1, the information held in the mobile terminal 40 is read by the POS system, and more detailed attribute information about user Y and information about elevator use are managed by the provider. device 50 can be provided.

Through these processes, it is possible to return the detailed information on the usage status of the person who used the service SV1 using the privilege information F1 displayed on the portable terminal 40 to the service provider X (advertiser). When the service SV1 usage information (purchase information, etc.) is acquired by the provider management device 50, the service provider X or the like can recognize the information and quantitatively grasp the appealing effect of the advertisement. Specifically, an advertisement is distributed to the in-car display device 30, the user Y of the elevator E views the advertisement, and the user Y uses the privilege information distributed to the mobile terminal 40 of the user Y to It is possible to grasp a series of usage states such as service usage and use it for subsequent business development. As a result, if it can be recognized that the delivered advertisement had a high appealing effect, service provider X can continue to deliver the advertisement to further improve sales, and the elevator company will continue to receive advertising fees. Can receive.

In step S5, when the terminal distribution control unit 34 of the in-car display device 30 determines that there is no mobile terminal with which wireless communication is established ("NO" in S5), the privilege information F1 is not distributed. .

According to the above embodiment, the display information of the advertisement for the user of the elevator to be visually recognized is displayed on the display device of the elevator, and the terminal provided information such as privilege information related to this display information is carried by the user. Such information can be efficiently provided to the user by automatically distributing it to the terminal. Since the user can automatically record the privilege information of the service in which the user is interested in his or her own portable terminal without performing the operation of recording, the advertisement content information displayed on the in-car display device 30 can be visually recognized. The user can concentrate on the service, the probability of using the service together with the privilege information increases, and the appealing effect of the advertisement can be enhanced.

In the above-described embodiment, the terminal distribution control unit 34 of the in-car display device 30, when distributing the privilege information F1 to the mobile terminal 40, is used to inquire whether or not to receive the distribution of the privilege information F1 thereafter. You may attach contact information. When this inquiry information is attached, the inquiry information is displayed on the input/output unit 42 of the mobile terminal 40 .

When the user Y who has visually recognized the displayed inquiry information inputs the reception availability information indicating whether or not to receive the distribution of the privilege information F1 from the input/output unit 42 of the mobile terminal 40 in response to the inquiry, the reception is performed. The availability information is transmitted to the in-car display device 30 via the distribution information processing section 41 .

The terminal distribution control unit 34 of the in-car display device 30 determines that, if the reception propriety information regarding the privilege information F1 transmitted from the mobile terminal 40 is information for refusing reception, the user Y will enter the elevator E afterward. is used, the privilege information F1 is not distributed to the mobile terminal 40 of the user Y.

In addition, the terminal distribution control unit 34 holds information of a predetermined distribution stop time period during which distribution of privilege information is not performed. You may choose not to distribute it. For example, if the non-business hours of the store that provides the relevant service is set as the suspension time for the distribution of privilege information, the inconvenience that the user cannot use the service and privilege immediately after receiving the privilege information may occur. can be avoided.

In the above-described embodiment, when the advertising content creation unit 11 of the content distribution device 10 creates advertising content information, display information for one service is processed for each attribute of the user (for example, each gender, age, etc.). Advertisement content information may be created by linking a plurality of types of terminal provision information (for each stratum, for each nationality, for each occupation, etc.) and transmitted to the in-car display device 30 .

In this case, the terminal distribution control unit 34 of the in-car display device 30 acquires the advertisement content information and determines that wireless communication with the mobile terminal 40 of the user Y who is in the car of the elevator E is established. At this time, the attribute information of the user Y held in the portable terminal 40 is acquired through the communication. Alternatively, a camera device (not shown) is installed in the in-car display device 30, and the attribute information of the user Y is acquired by analyzing image information captured by the camera device. In this case, the acquired attribute information includes estimated information. Examples of attribute information include gender, age (adults [20s, 30s...70s], children [teens and older, preschoolers], etc.), nationality, occupation such as office worker/student, special notes ( wheelchair users, stroller users, white cane users), etc. Then, the terminal distribution control unit 34 identifies the applicable terminal provision information based on the acquired information, and distributes it to user Y's portable terminal. By performing processing in this manner, it is possible to provide terminal provision information suitable for user Y and further enhance the appealing effect of advertisements.

Further, when the terminal distribution control unit 34 of the in-car display device 30 acquires the advertising content information and determines that wireless communication with the portable terminal 40 of the user Y who is in the car of the elevator E is established, Secondly, the "favorite service information" of the user Y held in the portable terminal 40 may be acquired through the communication. This "favorite service information" is service type information that is registered when user Y performs a "favorite registration" operation on a service in which user Y is interested on mobile terminal 40. FIG.

Then, the terminal distribution control unit 34 identifies the service type in which the user Y is interested based on the acquired information, and distributes the advertising content information corresponding to the service type through the advertising content display control unit 32. Obtain by requesting the device 10 . Display information of the acquired advertisement content information is displayed on the in-car display section 33 , and privilege information is delivered to the portable terminal 40 . By performing the processing in this way, when the user Y gets into the car of the elevator E, the advertisement content that matches the user Y's interest is displayed on the in-car display device 30, and the user Y's Privilege information related to the advertisement content is distributed to the mobile terminal 40 .

Further, by programming the processing executed by the terminal distribution control unit 34 of the in-car display device 30 described above and installing it in a computer, the signage system 1 can be constructed in which the computer functions as the terminal distribution control unit 34. It is possible.

While several embodiments of the invention have been described, these embodiments have been presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be embodied in various other forms, and various omissions, replacements, and modifications can be made without departing from the scope of the invention. These embodiments and their modifications are included in the scope and gist of the invention, and are included in the scope of the invention described in the claims and its equivalents.

DESCRIPTION OF SYMBOLS 1... Signage system 10... Contents distribution apparatus 11... Advertisement content preparation part 12... Advertisement content distribution control part 13... Advertisement content distribution part 20... Communication network 30... In-car display device 31... Advertisement content reception Section 32... Advertising content display control section 33... In-car display section 34... Terminal distribution control section 35... Wireless communication section 40... Portable terminal 41... Distribution information processing section 42... Input/output section 50... Provider management device 60 Service usage management system 61 Service usage information management unit 62 Service usage information transmission unit

According to an embodiment for achieving the above object, a signage system used in an elevator includes a content delivery device and a display device inside the elevator. The content distribution device distributes, to the display device, content information in which predetermined display information and terminal-provided information related to the display information to be distributed to the portable terminal of the elevator user are linked. The display device acquires at least one of the attribute information of the user and the information regarding the use of the elevator, based on the imaging information captured by the camera device installed in the elevator. Further, when acquiring the content information , the display device displays the display information in the content information, determines whether or not communication with the mobile terminal is established, and if established, displays the acquired content information. The information acquired based on the imaging information is added to the information provided to the terminal inside and distributed to the mobile terminal.

Claims (7)

A content distribution device, and a display device in an elevator configured to be communicatively connectable to the content distribution device and a mobile terminal carried by a user of the elevator,
The content distribution device is
a content delivery unit configured to deliver to the display device content information in which predetermined display information and terminal-provided information related to the display information to be delivered to the mobile terminal are linked;
The display device
a display unit for displaying display information in the content information when the content information is acquired from the content distribution device;
When content information is acquired from the content distribution device, the terminal determines whether or not communication with the mobile terminal is established, and if established, delivers terminal-provided information in the content information to the mobile terminal. A signage system for use in an elevator, comprising: a distribution control unit. When the terminal-provided information is distributed to the mobile terminal, the terminal-distribution control unit attaches inquiry information for inquiring whether or not to receive distribution of the terminal-provided information in the future, and makes an inquiry based on the inquiry information. is acquired from the mobile terminal in response to the request to reject the delivery of the terminal provided information, the terminal provided information is not delivered to the mobile terminal when the user uses the elevator thereafter. The signage system used for the elevator according to claim 1. The terminal distribution control unit holds information of a predetermined distribution stop time period during which the terminal provided information is not distributed, and when the current time corresponds to the distribution stop time period, the terminal provided information is transmitted to the mobile terminal 3. The signage system used in an elevator according to claim 1 or 2, wherein the signage system does not deliver to. The display information of the content information delivered by the content delivery unit of the content delivery device is associated with a plurality of types of terminal provided information for each attribute of the elevator user,
When determining that communication with the mobile terminal is established, the terminal distribution control unit of the display device acquires the attribute information of the user from the mobile terminal through the communication, and based on the acquired attribute information 4. The signage system for use in an elevator according to claim 1, wherein corresponding terminal-provided information is specified by the terminal and distributed to the mobile terminal. communicatively connected to the signage system according to any one of claims 1 to 4 and a provider management device managed by a provider of the content information;
The content information is information about the service provided by the provider,
a service usage information management unit that acquires service usage information generated based on the terminal provision information;
A service usage management system, comprising: a service usage information transmission unit that transmits service usage status information acquired by the service usage information management unit to the provider management device. The content distribution device of a signage system configured by connecting a content distribution device and a display device in an elevator capable of communication connection with a mobile terminal carried by a user of the elevator, the content distribution device provides predetermined display information, delivering to the display device content information linked with terminal-provided information to be delivered to the mobile terminal related to the display information;
When the display device acquires the content information, the display device displays the display information in the content information, determines whether or not communication with the mobile terminal is established, and if established, the acquired content A method for distributing elevator information, characterized by distributing terminal-provided information in the information to the portable terminal. a mobile terminal carried by an elevator user;
A display device in an elevator capable of communication connection with a content distribution device that distributes content information including predetermined display information and terminal-provided information related to the display information to be distributed to the mobile terminal,
When the content information distributed from the content distribution device is obtained, the display information in the content information is displayed, and it is determined whether or not communication with the mobile terminal is established, and if established, the acquisition is performed. an elevator information distribution program for executing a function of distributing terminal-provided information in the obtained content information to the mobile terminal.

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