JP2021163245A - Information processing device - Google Patents

Abstract

To provide an information processing device that can smoothly request package collection and collect packages.SOLUTION: A package identification information acquisition unit 120 acquires pickup package identification information based on package pickup request information received by a package pickup request receiving unit 110. The package identification information acquisition unit 120 may acquire pickup package identification information generated by a package identification information generating unit 140 based on delivered package identification information stored in a delivered package information storage unit 130. A pickup instruction information generating unit 150 generates pickup instruction information using the pickup package identification information.SELECTED DRAWING: Figure 2

Description

The present invention relates to an information processing device that accepts the collection of luggage.

As the number of singles and double-income households increases, means such as parcel delivery boxes and delivery boxes have expanded to enable parcels to be picked up even when they are absent, and an environment where parcels can be picked up even when they are absent is gradually being improved. It's getting better.

On the other hand, even when the parcel is shipped, the parcel is put in the parcel delivery box, the parcel delivery company is requested to pick up the parcel, and the parcel delivery company collects the parcel in the parcel delivery box when the user is absent. Efforts to collect luggage have also begun (Patent Document 1).

In addition, when the user is away from home or does not want to receive the parcel directly from the courier, a luggage storage bag used for receiving the parcel is installed at the front door of the home, and the courier of the delivery company is the user. By storing the luggage in the luggage storage bag while the home is absent, the delivery of the luggage is completed (Non-Patent Document 1). Such a delivery method is called deferred delivery and is considered to be useful as a method for solving the problem of redelivery. FIG. 8 is a diagram for explaining a specific method of placement. FIG. 8A is a diagram showing that the user went out with the folded luggage storage bag connected to the handle of the door and attached. FIG. 8B is a diagram showing a state in which the courier company spreads the luggage storage bag while the user is out, stores the luggage in the bag, and completes the delivery. When such a luggage storage bag is used for collecting luggage placed at the front door, as shown in FIG. 8B, the user keeps the collected luggage in a state of being stored, and after the delivery company collects the luggage, FIG. 8 As in (A), it is conceivable to fold the luggage storage bag.

JP-A-2019-037689

https://store.okippa.life/

However, in the technique described in Patent Document 1, in order to request the collection of packages, it is necessary to prepare a slip of a courier company in advance and request the collection using the slip number described in the slip. There was a problem that the cargo could not be collected smoothly.

Therefore, an object of the present invention is to provide an information processing device capable of smoothly collecting cargo.

Further, a secondary object of the present invention is to collect the luggage placed at the front door when smoothly collecting the goods, especially in an apartment house equipped with an auto-lock facility, the luggage placed at the front door. An object of the present invention is to provide an information processing device capable of collecting cargo. That is, in the case of a user who lives in an apartment house with an auto-lock facility, even if the collected luggage is installed in the luggage storage bag at the front door, the courier cannot unlock the auto-lock and reaches the front door. Since it cannot be reached, there is a problem that it is not possible to collect the luggage. In addition, such a problem occurs when the courier company arrives at the condominium, such as when the courier company collects the goods from the luggage storage bag installed inside the condominium with the auto-lock equipment while the user is absent. It occurs when it is necessary to collect luggage installed inside an apartment house with an auto-lock facility without contacting directly with. An object of the present invention is that when a courier company collects a package inside an apartment house equipped with an auto-lock facility, the auto lock is appropriately unlocked and the package is collected so that the package can be smoothly collected. And.

In order to solve such a problem, the first invention provides a baggage collection request receiving unit that receives baggage collection request information including information on a pickup request for a picked-up baggage, and a picked-up baggage identification information that is the baggage identification information of the picked-up baggage. It is characterized by including a package identification information acquisition unit to be acquired and a collection instruction information generation unit that generates collection instruction information of the pickup package including the acquired package identification information based on the received package collection request information. It is an information processing device.

In the first invention, the package collection request information includes return information indicating that the package to be collected is a package to be returned, and further, the delivered package that stores the package identification information of the delivered package has been delivered. It is provided with a package information storage unit and a package identification information generation unit that generates the package collection specific information based on the delivered package identification information when the return information is included in the package collection request information, and acquires the package identification information. It is desirable that the unit acquires the collected package identification information generated by the package identification information generation unit.

In the first invention, further, the unlocking device information storage unit for storing the unlocking device specific information used for specifying the unlocking device of the automatic door installed in the building, and the automatic collection baggage identification information together with the unlocking device information storage unit. When the unlocking request receiving unit that receives the door unlocking request, the collected baggage identification information acquired by the baggage identification information acquisition unit, and the picked up baggage identification information received by the unlocking request receiving unit match. It is desirable that the automatic door unlocking device stored in the unlocking device information storage unit is provided with an unlocking instruction unit for instructing unlocking.

In the first invention, the package collection request information includes the collection package address information which is the information of the address of the collection destination of the collection package, and the package identification information generation unit uses the collection package address information as the collection package identification information. It is desirable that the picked-up package specific information is generated when the information belongs to the area where the above-mentioned items can be generated.

In the first invention, it is desirable that the baggage identification information is a baggage number managed for each baggage.

In order to solve such a problem, the second invention comprises a baggage collection request receiving step for receiving a baggage collection request information including information on a pick-up request for a picked-up baggage, and a pick-up baggage identification information which is the baggage identification information for the picked-up baggage. It is characterized by comprising a baggage identification information acquisition step to be acquired and a collection instruction information generation step of generating a collection instruction information of a pickup baggage including the acquired baggage identification information based on the received baggage collection request information. It is an information processing method.

In order to solve such a problem, the third invention comprises an information processing device, a package collection request receiving means for receiving a package collection request information including information on a collection request for a pickup package, and a package identification information for the collection package. It functions as a baggage identification information acquisition means for acquiring the pick-up baggage specific information and a pick-up instruction information generation means for generating the pick-up instruction information of the pick-up baggage including the acquired baggage identification information based on the received baggage collection request information. It is a program characterized by making it.

The information processing device according to the present invention enables smooth collection.

Further, as a secondary effect, the present invention allows a courier to properly unlock the auto-lock and collect the parcel when collecting the parcel inside the apartment house equipped with the auto-lock equipment. , Enables smooth collection.

It is an overall view of a pickup information processing system. It is a block diagram of an information processing apparatus. It is a block diagram of an unlocking device. It is a figure which shows the state which the unlocking device is installed in the automatic door. It is a figure which shows the state which the unlocking device is installed in the automatic door. It is a flowchart which shows the flow of operation by a user terminal, an information processing apparatus, a courier server, and a pickup person terminal. It is a flowchart which shows the flow of operation by a building installation terminal, an information processing apparatus, and an unlocking apparatus. It is a figure explaining the arrangement using the luggage storage bag.

(Embodiment 1)
FIG. 1 is an overall view of a collection system according to the present embodiment. The collection system is configured by connecting an information processing device 10, an unlocking device 20, a building installation terminal 30, and a collection person terminal 40 to a network 200 for communicating information. It should be noted that all of these devices constituting the collection system may not be able to communicate with each other via the network 200. For example, the information processing device 10 can communicate with each of the unlocking device 20, the building installation terminal 30, and the collection person terminal 40, but the unlocking device 20, the building installation terminal 30, and the collection person terminal 40 may communicate with each other. In each case, it is only necessary to be able to communicate with the information processing device 10. Further, the user terminal 50 and the courier server 60 are connected to the network.

The building installation terminal 30 is a terminal provided in each building and equipped with a smartphone, a personal computer, an intercom connected to a network, a numeric keypad camera sensor connected to the network, and the like. The building installation terminal 30 is installed outside the building with respect to the automatic door 90 installed in the building. The parcel delivery company can use the building installation terminal 30 to transmit the parcel specific information of the parcel to be delivered to the information processing device 10.

FIG. 2 is a block diagram of the information processing device 10. Luggage collection request receiving unit 110, baggage identification information acquisition unit 120, delivered baggage information storage unit 130, baggage identification information generation unit 140, collection instruction information generation unit 150, unlock request receiving unit 160, unlocking instruction unit 170 and unlocking. It is mainly composed of a lock device information storage unit 180.

The package collection request receiving unit 110 receives the package collection request information including the information on the package collection request. The package collection request information is received, for example, from the user terminal of the user who wishes to collect the package, but may be received from another terminal or a server. The user terminal includes, for example, a terminal such as a smartphone or a personal computer used by the user. In addition to the information on the baggage collection request, the baggage collection request information includes return information indicating that the picked-up baggage is returned, pick-up baggage address information which is the pick-up destination address of the pick-up baggage, and baggage collection method ( For example, a method of collecting the parcel stored in the delivery bag, a method of the courier company receiving the parcel directly from the user at the front door, etc.), and a desired date and time of collection may be included.

The package identification information acquisition unit 120 acquires the package identification information, which is the package identification information of the package. The baggage identification information is information used to identify the baggage. For example, it may be a parcel number managed by a carrier (specifically, "slip number" in Yamato Transport, "inquiry number" in Japan Post, "inquiry invoice No." in Sagawa Express). .. As the pick-up baggage identification information, the one generated by the baggage identification information generation unit 140 may be acquired, or the baggage identification information managed by the courier company or the like may be acquired from another information processing device such as the courier company server. ..

The package identification information generation unit 140 generates the collection package identification information. The package identification information generation unit 140 may generate the collected package identification information based on the delivered package identification information stored in the delivered package information storage unit 130. For example, when the collected package is a pickup for returning the delivered package, the package number "R1111-1111-1111" of the collected package is generated based on the package number "1111-1111-1111" of the delivered package. May ("R" means Return). Further, the package number of the delivered package may be generated as it is as the package number of the collected package. Further, the package identification information generation unit 140 may generate the package identification information only when the package address information belongs to a predetermined area. In this case, in the area concerned, since the actual management entity of the information processing device collects the goods by the person in charge of collecting the goods managed by the information processing apparatus, the person in charge of collecting the goods may generate the goods picked up baggage specific information by himself / herself. When the package identification information acquisition unit 120 does not belong to the area, the package identification information acquisition unit 120 acquires the package identification information from another information processing device such as a courier server. In this case, a person in charge of collecting goods belonging to an external courier company may collect the goods.

The delivered package information storage unit 130 stores, as information on the delivered package, the address and name of the shipper, the contents of the package, and the like, in addition to the delivered package identification information.

The pickup instruction information generation unit 150 generates pickup instruction information for the pickup package. The pick-up instruction information may include the pick-up baggage address information, the name and telephone number of the shipper of the pick-up baggage, and the desired pick-up date and time, in addition to the pick-up baggage specific information. The pickup instruction information is information used for instructing the person in charge of collecting the package to collect the package. The person in charge of collecting the collected parcel may be the person in charge of collecting the information processing device, which is managed by the person in charge of collecting the information processing device, or the person in charge of collecting the goods belonging to an external courier company. For example, in the former case, the pickup instruction information may be transmitted to the pickup person terminal 40 of the person in charge of collection. For example, in the latter case, the collection instruction information may be transmitted to the courier server 60 managed by an external courier.

The unlocking request receiving unit 160 receives the unlocking request of the automatic door corresponding to the building installation terminal together with the pick-up baggage identification information from the building installation terminal 30. When the pick-up baggage identification information received together with the unlocking request matches the pick-up baggage identification information acquired by the baggage identification information acquisition unit 120, the unlocking instruction unit 170 receives the pick-up baggage identification information corresponding to the pick-up baggage. To transmit an unlocking instruction to the unlocking device 20.

The unlocking device 20 to be unlocked by the unlocking instruction unit 170 is specified by specifying the unlocking device 20 corresponding to the building installation terminal 30 from the unlocking devices 20 stored in the unlocking device information storage unit 180. It may be done by doing. For example, when the building installation terminal 30 and the unlocking device 20 are stored in association with each other in the unlocking device storage unit 180, the unlocking request receiving unit 160 receives the unlocking request when the unlocking request is received. The building installation terminal 30 that has been installed can be specified, and further, the unlocking device 20 corresponding to the building installation terminal 30 can be specified from the unlocking device storage unit 180.

FIG. 3 is a block diagram of the unlocking device 20. The unlocking device 20 includes a receiving unit 210 that receives an unlocking instruction, a control unit 220 that controls the driving unit 230 based on the information received by the receiving unit 210, and a driving unit 230 that drives based on the signal of the control unit 220. It is composed of a moving unit 240 that moves within the detection range 80 of the sensor 70 of the automatic door 90 based on the operation of the driving unit 230.

4 and 5 are views showing a state in which the unlocking device 20 is installed in the automatic door 90. The unlocking device 20 is a device for detecting the presence of an object within the detection range 80 of the automatic door 90 by the sensor 70 that transmits an operation signal for opening the automatic door 90, and is in the vicinity of the sensor 70. It is installed with double-sided tape or screwing. Then, as shown in FIG. 5, when the unlocking device 20 receives the unlocking instruction from the information processing device 10, the moving unit 240 moves and moves within the detection range 80 of the sensor 70 to move the sensor 70. The automatic door 90 is opened when it is detected by.

FIG. 6 shows an operation flow by the user terminal 50, the information processing device 10, the courier server 60, and the collection person terminal 40 when the user starts to use the collection system and requests the collection of the package. It is a flowchart.

In S101, the user uses the user terminal 50 to transmit the package collection request information to the information processing device 10. The baggage collection request information may include information on the baggage collection request, return information, pick-up baggage address information, baggage collection method, and desired pick-up date and time.

In S102, the information processing device 10 determines whether or not the pick-up baggage address information in the baggage collection request information belongs to a predetermined area.

When the information processing device 10 determines in S102 that the pick-up baggage address information belongs to a predetermined area, in S103, the information processing device 10 instructs the baggage identification information generation unit 140 to generate the pick-up baggage identification information, and sets the baggage identification information. The generation unit 140 generates the pick-up package specific information.

When the information processing device 10 determines in S102 that the pick-up package address information does not belong to a predetermined area, the information processing device 10 requests the courier server 60 to transmit the pick-up package specific information in S104.

In S105, the courier server 60 allocates the collected parcel specific information corresponding to the request for the collected parcel specific information from the information processing device 10.

In S106, the courier server 60 transmits the parcel collection specific information corresponding to the request for the parcel collection specific information to the information processing device 10.

In S107, the package identification information acquisition unit 120 acquires the collection package identification information generated by the package identification information generation unit 140 or the collection package identification information received from the courier server 60.

In S108, the pick-up instruction information of the pick-up baggage is generated.

In S109, the information processing device 10 determines whether or not the picked-up package address information in the pick-up instruction information belongs to a predetermined area. The judgment here may refer to the judgment in S102.

When the information processing device 10 determines in S109 that the pick-up package address information belongs to a predetermined area, the information processing device 10 transmits the pick-up instruction information to the pick-up person in charge terminal 40 in S110.

When the information processing device 10 determines in S109 that the pick-up package address information does not belong to a predetermined area, the information processing device 10 transmits the pick-up instruction information to the courier server 60 in S111.

FIG. 7 shows the information processing of the building installation terminal 30 when the person in charge of collection uses the building installation terminal 30 to unlock the auto lock when collecting the collected luggage in the condominium equipped with the auto lock facility. It is a flowchart which shows the flow of operation by the apparatus 10 and the unlocking apparatus 20.

In S201, the building installation terminal 30 transmits the pick-up baggage identification information, the building identification information, and the unlocking request to the information processing device 10. The person in charge of collection obtains the collection baggage specific information by reading the barcode printed on the baggage, inputting the number with the numeric keypad, or the like using the building installation terminal 30, and transmits the information processing device 10 to the information processing device 10. do. At that time, by transmitting from the building installation terminal 30, the building identification information assigned to the building installation terminal 30 is requested to unlock the unlocking device 20 corresponding to the automatic door installed in the building installation terminal 30. Can be sent together.

In S202, the information processing device 10 determines whether or not the pick-up baggage identification information received in S201 matches the pick-up baggage identification information acquired by the baggage identification information acquisition unit 120. It should be noted that the pick-up baggage identification information acquired by the baggage identification information acquisition unit 120 is stored in the storage area in the information processing device 10 and determines whether or not it matches the pick-up baggage identification information stored in the storage area. You may.

In S203, when the information processing device 10 determines in S202 that the pick-up baggage identification information received in S201 matches the pick-up baggage identification information acquired by the baggage identification information acquisition unit 120, the baggage specified by the baggage identification information The unlocking device 20 corresponding to the automatic door of the delivery destination building is determined to be unlocked. The unlocking device 20 to be unlocked may be specified by specifying the unlocking device identification information stored in the unlocking device information storage unit 180 based on the building identification information received in S201.

In S204, the information processing device 10 transmits an unlocking instruction to the unlocking device 20 that has been determined to be unlocked in S203.

In S205, the unlocking device 20 moves the moving unit 240 and opens the automatic door 90 based on the unlocking instruction in S204.

(Modified Embodiment)
In the first embodiment, in S110, the collection instruction information is transmitted to the collection person terminal 40, but even if it is not directly transmitted to the collection person terminal 40, the delivery service of the delivery company to which the collection person belongs belongs. It may be transmitted to the trader server 60. In this case, the courier server 60 is a server managed by the courier company that uses the package identification information managed by the courier company itself, and the courier company server 60 is a courier company that can use the package identification information that is not managed by the courier company. It becomes a management server.

(Modified Embodiment)
In the first embodiment, in S201, the unlocking request is transmitted from the building installation terminal 30 to the information processing device 10, but the type of the terminal, the server, or the like can be used as long as the unlocking request can be transmitted. .. For example, the collection person terminal 40 may transmit the building identification information, the package identification information, and the delivery method information to the information processing device 10. The collection person terminal 40 is a terminal used by the collection person, and may be a dedicated terminal for the collection person, a smartphone, or the like. The person in charge of collection obtains the baggage identification information by reading the bar code attached to the baggage using the person in charge of collection terminal 40, and transmits the information processing device 10 to the information processing apparatus 10.

(Modified Embodiment)
In the present embodiment, the unlocking device 20 shown in FIG. 3 is used, but the unlocking device 20 may be any device as long as it can release the auto lock of the condominium. For example, it may be an automobile type device capable of moving to the detection range 80 or a bipedal walking robot type device. Further, the control device that directly controls the operation mechanism of the automatic door 90 (the information processing device 10 directly transmits a signal instructing the unlocking of the automatic door 90 to the control device that controls the operation mechanism of the automatic door 90). Therefore, the automatic lock of the apartment may be released.

10 Information processing device 20 Unlocking device 30 Building installation terminal 40 Collection staff terminal 50 User terminal 60 Delivery company server 70 Sensor 80 Detection range 90 Automatic door 200 Network 110 Luggage collection request reception unit 120 Luggage identification information acquisition unit 130 Delivered luggage Information storage unit 140 Luggage identification information generation unit 150 Collection instruction information generation unit 160 Unlocking request reception unit 170 Unlocking instruction unit 180 Unlocking device Information storage unit 210 Reception unit 220 Control unit 230 Drive unit 240 Moving unit

In order to solve such a problem, the first invention is to receive a baggage collection request information including information on a pick-up request for a pick-up baggage and return information indicating that the pick-up baggage is a return of the delivered baggage. When the unit and the baggage collection request receiving unit receive the baggage collection request information, the picked-up baggage different from the delivered baggage identification information is based on the delivered baggage identification information which is the baggage identification information of the delivered baggage. The baggage identification information generation unit that generates the pick-up baggage specific information that is the baggage specific information, the baggage identification information acquisition unit that acquires the pick-up baggage specific information generated by the baggage identification information generation unit, and the baggage identification information acquisition unit acquire. It is an information processing apparatus including a pickup instruction information generation unit that generates a pickup instruction information of a pickup baggage including the received baggage specific information based on the received baggage collection request information.

In order to solve such a problem, the second invention is to receive a baggage collection request information including information on a pick-up request for a pick-up baggage and return information indicating that the pick-up baggage is a return of the delivered baggage. When the step and the baggage collection request receiving step receive the baggage collection request information, the picked-up baggage different from the delivered baggage identification information is based on the delivered baggage identification information which is the baggage identification information of the delivered baggage. The baggage specific information generation step that generates the pick-up baggage specific information that is the baggage specific information, the baggage specific information acquisition step that acquires the pick-up baggage specific information generated by the baggage specific information generation step, and the baggage specific information acquisition step acquire. An information processing method of an information processing apparatus comprising: a collection instruction information generation step of generating a collection instruction information of a pickup baggage including the collected baggage specific information based on the received baggage collection request information. be.

In order to solve such a problem, the third invention receives the information processing apparatus to receive the baggage collection request information including the information of the pick-up request of the pick-up baggage and the return information indicating that the pick-up baggage is the return of the delivered baggage. When the baggage collection request receiving means and the baggage collection request receiving means receive the baggage collection request information, the delivered baggage identification information is based on the delivered baggage identification information which is the baggage identification information of the delivered baggage. A baggage identification information generating means that generates picked-up baggage specific information that is different baggage specific information of the picked up baggage, a baggage specific information acquiring means that acquires the picked up baggage specific information generated by the baggage identification information generating means, and the baggage identification. It is a program characterized in that the pickup instruction information of the pickup baggage including the pickup baggage specific information acquired by the information acquisition means is made to function as a pickup instruction information generation means for generating based on the received baggage collection request information.

Claims (7)

A package pickup request receiver that receives package pickup request information including information on a package pickup request, and a package collection request receiver.
The package identification information acquisition unit that acquires the package identification information, which is the package identification information of the package, and the package identification information acquisition unit.
A collection instruction information generation unit that generates a collection instruction information of a pickup package including the acquired package identification information based on the received package collection request information.
An information processing device characterized by being equipped with. The package pickup request information includes return information indicating that the package to be collected is a package to be returned.
In addition, a delivered package information storage unit that stores the delivered package identification information, which is the package identification information of the delivered package,
When the package collection request information includes return information, the package identification information generation unit that generates the collection package identification information based on the delivered package identification information is provided.
The information processing device according to claim 1, wherein the package identification information acquisition unit acquires the collected package identification information generated by the package identification information generation unit. Further, an unlocking device information storage unit that stores unlocking device specific information used for identifying an unlocking device for an automatic door installed in a building, and an unlocking device information storage unit.
An unlocking request receiving unit that receives an unlocking request for the automatic door together with the picked-up baggage identification information,
When the pick-up baggage identification information acquired by the baggage identification information acquisition unit and the pick-up baggage identification information received by the unlocking request receiving unit match, the automatic door stored in the unlocking device information storage unit is opened. The information processing device according to claim 1 or 2, wherein the locking device includes an unlocking instruction unit for instructing unlocking. The baggage collection request information includes the pick-up baggage address information which is the information of the pick-up destination address of the pick-up baggage.
The second or third claim, wherein the parcel specific information generation unit generates the parcel specific information when the parcel address information belongs to an area where the parcel specific information can be generated. Information processing device. The information processing device according to claim 1 to 4, wherein the package identification information is a package number managed for each package. A package collection request receiving step for receiving a package collection request information including information on a collection request for a package, and a package collection request receiving step.
The baggage identification information acquisition step for acquiring the baggage identification information, which is the baggage identification information of the picked up baggage, and the baggage identification information acquisition step.
A collection instruction information generation step of generating a collection instruction information of a pickup package including the acquired package identification information based on the received package collection request information, and a collection instruction information generation step.
An information processing method characterized by being provided with. Information processing device,
A package pickup request receiving means for receiving a package pickup request information including information on a pickup request for a package, and a package collection request receiving means.
A baggage identification information acquisition means for acquiring the baggage identification information, which is the baggage identification information of the pickup baggage, and
A program characterized in that the collection instruction information of a collection package including the acquired package identification information is made to function as a collection instruction information generation means for generating based on the received package collection request information.

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