JP2020187788A - Commodity registration device and settlement support method - Google Patents

Abstract

To provide a technique to improve convenience of a register in an operation method performed in a settlement device.SOLUTION: A commodity registration device 100 includes: display control means 101 for allowing a display unit to display information on a commodity registered in a settlement target; and output control means 102 for outputting settlement information used by a settlement device when the commodity registered in the settlement target is subjected to settlement processing. According to a predetermined condition, the output control means does not output the settlement information, and allows the display unit to display an accounting screen to which payment information corresponding to a plurality of payment methods can be set, or according to the predetermined condition, before the output control means outputs the settlement information, the display control means allows the display unit to display the accounting screen.SELECTED DRAWING: Figure 19

Description

The present invention relates to a technique of a POS (Point Of Sale) cash register system in which a checkout process, which is a part of a cash register process, is performed by a checkout device provided separately from a product registration device.

At cash register terminals in stores such as supermarkets, (1) processing to register products to be settled (reading barcodes, etc.) and (2) processing to settle registered products (receipt of payment, return of change, etc.) Two processes are performed.

Then, there is an operation method in which the processing of such a cash register terminal is separated into two devices, and the processing of (1) and the processing of (2) are performed by different devices. For example, Patent Document 1 discloses a sales management system in which a registration device used for the processing of (1) and an accounting device used for the processing of (2) are separately provided. According to this system, the clerk registers the product using the registration device, and the registration device issues a registration receipt when the product registration is completed. The purchaser causes the accounting device to read the registration receipt, and the accounting device performs accounting processing based on the contents of the registration receipt. The purchaser operates the accounting device (such as inputting a price) to perform accounting.

In the above-mentioned operation method, the purchaser can freely select an accounting device for payment. On the other hand, there is a method in which a clerk specifies an accounting device to be settled by a purchaser by operating a screen displayed on the registration device. In this case, the registration receipt as described in Patent Document 1 below is not required, and the clerk informs the customer of the designated accounting device orally or via a customer display or the like. The customer goes to the designated accounting device and operates the accounting device to settle the goods registered by the registration device.

Japanese Unexamined Patent Publication No. 2013-186495

In the above-mentioned operation method, a part of the settlement processing of the processing conventionally performed at the cash register terminal is entrusted to the customer's operation on the accounting device (referred to as the settlement device in this specification). However, it may not be possible to complete the settlement only by the customer's operation on the settlement device. For example, the case where the customer desires a payment method that is not supported by the payment device, such as the use of a cash voucher or coupon, or the case where the payment device cannot acquire the payment information due to a communication failure or the like.

The present invention provides a technique for improving the convenience of a cash register in an operation method in which a checkout process, which is a part of the cash register process, is performed by a checkout device provided separately from the product registration device.

In each aspect of the present invention, the following configurations are adopted in order to solve the above-mentioned problems.

The first aspect relates to a product registration device operated by a clerk.
The product registration device according to the first aspect is
A transmission means for transmitting settlement information related to the settlement processing of products registered as settlement targets to a settlement device operated by the customer, and
Customer information acquisition means to acquire customer information,
A display control means for displaying an accounting screen for selecting a payment method on a display unit when the acquired customer information satisfies a predetermined condition.
It has a settlement means for executing settlement processing based on the payment method selected on the accounting screen.

The second aspect relates to a settlement support method executed by a product registration device operated by a clerk.
The settlement support method related to the second aspect is
A transmission step that sends the settlement information related to the settlement process of the product registered as the settlement target to the settlement device operated by the customer, and
Steps to get customer information and
A display control step for displaying an accounting screen for selecting a payment method on the display unit when the acquired customer information satisfies a predetermined condition.
Includes a settlement step of performing settlement processing based on the payment method selected on the accounting screen.

Another aspect of the present invention is a program that causes at least one computer to execute the method of the second aspect. Another aspect is a computer-readable recording medium on which the program is recorded. This recording medium includes non-temporary tangible media.

According to each of the above aspects, it is possible to provide a technique for improving the convenience of the cash register in an operation method in which the checkout process, which is a part of the cash register process, is performed by the checkout device provided separately from the product registration device.

The above-mentioned objectives and other objectives, features and advantages will be further clarified by the preferred embodiments described below and the accompanying drawings below.

It is a figure which conceptually shows the hardware configuration example of the POS cash register system in 1st Embodiment. It is a figure which conceptually shows the processing configuration example of the product registration apparatus in 1st Embodiment. It is a figure which shows the example of the product registration screen. It is a figure which shows the example of the designation screen. It is a figure which shows the example of the accounting screen. It is a flowchart which shows the operation example of the product registration apparatus in 1st Embodiment. It is a figure which conceptually shows the processing configuration example of the product registration apparatus in 2nd Embodiment. It is a figure which shows the example of the confirmation screen. It is a flowchart which shows the operation example of the product registration apparatus in 2nd Embodiment. It is a figure which conceptually shows the processing composition example of the product registration apparatus in 3rd Embodiment. It is a figure which shows the example of the confirmation screen in 3rd Embodiment. It is a flowchart which shows the operation example of the product registration apparatus in 3rd Embodiment. It is a figure which conceptually shows the processing configuration example of the product registration apparatus in the modification of the 3rd Embodiment. It is a flowchart which shows the operation example of the product registration apparatus in the modification of 3rd Embodiment. It is a figure which shows the example of the confirmation screen in the modification of the 3rd Embodiment. It is a figure which conceptually shows the processing configuration example of the product registration apparatus in 4th Embodiment. It is a figure which shows the example of the confirmation screen in 4th Embodiment. It is a flowchart which shows the operation example of the product registration apparatus in 4th Embodiment. It is a figure which conceptually shows the processing composition example of the product registration apparatus in 5th Embodiment. It is a flowchart which shows the operation example of the product registration apparatus in 5th Embodiment.

Hereinafter, embodiments of the present invention will be described. Each of the following embodiments is an example, and the present invention is not limited to the configuration of each of the following embodiments.

[First Embodiment]
〔System configuration〕
FIG. 1 is a diagram conceptually showing a hardware configuration example of the POS cash register system 1 according to the first embodiment. The POS cash register system 1 in the first embodiment includes a product registration device 10, a checkout device 20, and a server device 30. The product registration device 10 performs a process of registering the product to be settled according to the operation of the clerk, and transmits the settlement information of the registered product to the server device 30. The server device 30 transmits the product information sent from the product registration device 10 to the settlement device 20. The settlement device 20 performs a settlement process based on the settlement information received from the server device 30 in accordance with the operation of the customer. The specific processing contents of each device will be described later.

The product registration device 10 includes a CPU (Central Processing Unit) 2, a memory 3, a communication unit 4, an input / output interface (I / F) 5, and the like. Each of these hardware elements is connected by, for example, a bus. The CPU 2 corresponds to at least one of a general CPU, an integrated circuit for a specific application (ASIC), a DSP (Digital Signal Processor), a GPU (Graphics Processing Unit), and the like. The memory 3 is a RAM (Random Access Memory), a ROM (Read Only Memory), an auxiliary storage device (hard disk or the like), or the like. The communication unit 4 communicates with another device (server device 30, etc.) wirelessly or by wire.

A display device 6, an input / output device 7, and the like are connected to the input / output I / F5. The display device 6 is at least one such as a display for a clerk and a customer, a display unit of a touch panel, and the like. The input / output device 7 includes a touch panel sensor unit, a keyboard, a scanner device, a speaker, and the like. The input / output device 7 connected to the input / output I / F 5 of the product registration device 10 includes a device required to complete the settlement process executed by the settlement device 20 described later. The input / output I / F5 outputs a screen display, audio, or the like to the output device according to the processing executed by the CPU 2. Further, the input / output I / F5 receives an input signal from the input device.

The product registration device 10 receives the product registration operation of the clerk, the input of instructions to the product registration device 10 of the clerk, and the like by using such a hardware element, and performs the product registration process. The product registration operation of the clerk includes, for example, an operation of scanning a barcode attached to the product, a keyboard input of the product price, and the like. In addition, the product registration device 10 in the first embodiment can also execute the settlement process.

Similar to the product registration device 10, the settlement device 20 has a CPU 2, a memory 3, a communication unit 4, an input / output I / F 5, and the like as hardware elements. The display device 6 connected to the input / output I / F 5 of the settlement device 20 is at least one such as a customer display and a touch panel display unit. The input / output device 7 includes a touch panel sensor unit, a change machine (banknotes and coins), a credit card reader, an electronic money reader, a receipt printer, a speaker, and the like. The display device 6 and the input / output device 7 required to complete the settlement process based on the settlement information received from the server device 30 are connected to the input / output I / F 5 of the settlement device 20.

The settlement device 20 accepts user operations such as a customer's instruction input to the settlement device 20 and a customer's payment operation by using the hardware elements as described above, and performs the settlement process. Customer payment operations include, for example, coin and banknote insertion operations, change withdrawal operations, credit card payment operations, electronic money payment operations, and the like.

The server device 30 is a so-called computer, and has a CPU 2, a memory 3, a communication unit 4, an input / output I / F 5, and the like, which are connected to each other by a bus, as shown in FIG. Although not shown, a display device or an input / output device may be connected to the input / output I / F5.

The hardware configuration of each device included in the POS cash register system 1 is not limited to the example of FIG. Further, the number of each device and the number of hardware elements of each device are not limited to the example of FIG. Further, the POS cash register system 1 does not have to include the server device 30. In this case, the settlement device 20 may acquire settlement information from the product registration device 10. Further, the POS cash register system 1 only needs to correspond to an operation method in which the settlement process, which is a part of the processing of the cash register terminal, is entrusted to the customer's operation on the settlement device provided separately from the product registration device. The specific operation method supported by 1 is not limited.

For example, in the POS cash register system 1, as in Patent Document 1, the settlement device uses information obtained from a portable medium (accounting ticket, membership card, mobile terminal, etc.) carried by a customer to perform settlement processing. It is possible to correspond to the operation method to be performed (hereinafter referred to as "accounting ticket method"). In this case, the input / output device 7 connected to the checkout device 20 may include a reader device that reads information from the portable medium. The settlement device 20 can acquire the settlement information corresponding to the identification information from the server device 30 by sending the identification information (settlement identification information or the like) read from the portable medium to the server device 30. Further, the POS cash register system 1 is an operation method in which the product registration device 10 itself, the server device 30 itself, or the settlement device 20 designated by the operator of those devices performs settlement processing (hereinafter, referred to as "designation method"). ) Is also available.

[Processing configuration]
FIG. 2 is a diagram conceptually showing a processing configuration example of the product registration device 10 in the first embodiment. The product registration device 10 includes a registration unit 11, a transaction storage unit 12, a display control unit 13, an output control unit 14, an information acquisition unit 15, and the like. The registration unit 11, the transaction storage unit 12, the display control unit 13, the output control unit 14, and the information acquisition unit 15 are realized, for example, by executing a program stored in the memory 3 by the CPU 2. Further, the program may be installed from a portable recording medium such as a CD (Compact Disc), a memory card, or the like or another computer on the network via the communication unit 4 and stored in the memory 3. In addition, the product registration device 10 may have other processing units not shown in FIG.

The registration unit 11 performs the product registration process and stores the settlement information for each transaction in the transaction storage unit 12. The settlement information includes information on each product registered as a settlement target, and is information used by the settlement device 20 when performing settlement processing. For example, the settlement information includes the product code, the selling price information, the selling quantity, the discount information, and the like for each product registered as the settlement target. The product code is identification data formed from letters, numbers, symbols, etc., which are determined in advance to identify each product. As the product code, for example, a PLU (Price Look Up) code, a Non-PLU code, or the like is used. If the product to be settled does not have a product code, another code such as a department code may be used instead of the product code. The specific content of the settlement information is not limited.

For example, the registration unit 11 acquires the product code of each product based on an operation on the product registration screen via the touch panel unit, a scanning operation using a scanner device or a handy scanner for the product identification label attached to the product, and the like. To do. The registration unit 11 acquires product information (product name, selling price, etc.) related to each product from the product information table (not shown) based on the product code acquired in this way. The registration unit 11 collectively stores the information acquired in this way in the transaction storage unit 12 as settlement information. Further, the registration unit 11 detects a change operation such as changing the number of products, canceling the product, applying a discount, etc. to the product registration screen displayed by the display control unit 13 described later, and based on the operation, trades. The settlement information stored in the storage unit 12 is updated.

The transaction storage unit 12 stores settlement information for each transaction. When the partial payment information is acquired by the information acquisition unit 15 described later, the transaction storage unit 12 stores the settlement information and the partial payment information for each transaction.

The display control unit 13 displays the information of the product registered as the settlement target by the registration unit 11 on the display device 6. Specifically, the display control unit 13 acquires information on the product to be registered as the settlement target from the registration unit 11 or the transaction storage unit 12 regarding the target transaction (transaction during registration processing), and obtains the acquired information. Display the screen to be presented.

FIG. 3 is a diagram showing an example of a product registration screen. In the example of FIG. 3, the product registration screen presents a list of information on the products registered for settlement by the registration unit 11. For example, the display control unit 13 updates the product registration screen every time the product is registered as a settlement target, that is, every time a record is stored in the transaction storage unit 12. As a result, the products registered as the settlement target are sequentially additionally displayed on the registration screen.

As shown in FIG. 3, the product registration screen includes a "transaction output" button B1 and a "subtotal" button B2. In a normal transaction, the clerk who has completed the product registration work delegates the settlement process of the transaction to the settlement device 20 based on the customer's operation by pressing the "transaction output" button B1. When the POS cash register system 1 corresponds to the designated method, the display control unit 13 may display the designated screen on the display device 6 by pressing the button B1. In this case, the display control unit 13 acquires the information (identification information, name, state, etc.) of the settlement device 20 which is a candidate for the transmission destination of the settlement information from the server device 30 or each settlement device 20, and designates the acquired information. Reflect on the screen. On the other hand, when the POS cash register system 1 corresponds to the accounting ticket system, the output control unit 14 described later operates by pressing the button B1.

FIG. 4 is a diagram showing an example of a designated screen. In the example of FIG. 4, the designation screen includes information on the three settlement devices 20 that are candidate destinations. The information of each settlement device 20 includes the device name and the state. Further, "send" buttons B3, B4 and B5 are provided for each settlement device 20 as a destination candidate. In this case, the display control unit 13 discriminates between the settlement device 20 capable of transmitting the settlement information and the settlement device 20 that cannot transmit the settlement information based on the state of each settlement device 20, and displays both in an identifiable manner. For example, the display control unit 13 displays the "send" button B3 corresponding to the settlement device 20 (name "settlement device 1") capable of transmitting settlement information in an operable state, and the settlement device 20 (name) that cannot transmit the settlement information. The "send" buttons B4 and B5 corresponding to "payment device 2" and "payment device 3") are displayed in an inoperable state. When the "send" button is operated by the user, the output control unit 14 described later operates.

When the display control unit 13 detects a predetermined user operation while the product registration screen is displayed, the output control unit 14 does not output the settlement information, or the output control unit 14 does not output the settlement information. A display device 6 displays an accounting screen on which payment information corresponding to a plurality of payment methods can be set. The predetermined user operation is, for example, a user operation for a screen component displayed on the product registration screen, a user operation for pressing a specific key provided on the keyboard, a user operation for a confirmation screen (confirmation message screen), and the like. In the example of FIG. 3, when the display control unit 13 detects that the "subtotal" button B2 has been operated by the user, the display control unit 13 displays the accounting screen. Further, the display control unit 13 may detect that a specific key (for example, a subtotal key) provided on the keyboard is pressed while the product registration screen is displayed, and perform the above processing.

FIG. 5 is a diagram showing an example of an accounting screen. In the example of FIG. 5, the accounting screen corresponds to a plurality of payment methods of change machine cash (automatic change machine), manually entered cash, cash vouchers, credits, points, and electronic money. Change machine cash indicates cash put into an automatic change machine. That is, in the example of FIG. 5, the product registration device 10 has an automatic change machine as the input / output device 7. Further, the manually input cash means cash that can be put into the cash drawer (input / output device 7) without using the automatic change machine. A clerk who is a user of the product registration device 10 receives payment by at least one of a plurality of payment methods, and sets the payment amount received by the payment method on the accounting screen. The display control unit 13 detects a user operation on the cash voucher screen and reflects the payment amount (deposit amount) set for each payment method on the accounting screen. However, this embodiment does not limit the types of payment methods supported on the accounting screen.

As shown in FIG. 5, the accounting screen includes a "transaction output" button B6 and a "deposit / current total" button B7. In the initial state of the accounting screen, the display control unit 13 sets the button B7 to the inoperable state or the non-display state, and the "deposit amount" set on the accounting screen becomes "total amount" or more. By detecting this, the button B7 can be switched to the operable state or the display state. When the display control unit 13 detects the user operation for the button B7, the display control unit 13 causes the settlement processing unit (not shown) to execute the settlement process based on the payment information set on the accounting screen. The settlement process executed by the settlement processing unit includes output of change, issuance of receipt, issuance of receipt, and the like. When the settlement process is completed, the transaction is completed. When the "transaction output" button B6 is operated by the user, the display control unit 13 displays, for example, the designated screen illustrated in FIG.

The information acquisition unit 15 acquires partial payment information including a partial payment amount set on the accounting screen. For example, when a part of the total amount is paid and the part of the payment amount is set on the accounting screen and the "transaction output" button B3 is operated, the information acquisition unit 15 has a part of the total amount. Get partial payment information including payment amount. In the example of FIG. 4, the information acquisition unit 15 acquires partial payment information including information indicating 1900 yen (total amount = 10,000 yen) paid by cash vouchers and manually entered cash. The partial payment information may indicate only the total deposit amount, the information indicating the payment method and the payment amount for each payment method, or in addition to the total deposit amount and the balance. Good. The information acquisition unit 15 stores the acquired partial payment information in the transaction storage unit 12.

The output control unit 14 outputs the settlement information of the target transaction. Specifically, when the information acquisition unit 15 has not acquired the partial payment information, that is, when the customer has not yet paid, the output control unit 14 outputs the settlement information of the target transaction. On the other hand, when the information acquisition unit 15 has acquired the partial payment information, that is, when the customer has made a partial payment, the output control unit 14 outputs the partial payment information in addition to the settlement information. .. However, the output control unit 14 does not output the settlement information of the target transaction when the above accounting screen is displayed and all payments are made by the customer.

When the POS cash register system 1 supports the designated method and causes the clerk to select the checkout device, the output control unit 14 operates at the timing when the user operation for the "send" button on the designated screen illustrated in FIG. 4 is detected. .. When the POS cash register system 1 corresponds to the designated method and the settlement device is automatically determined by the server device 30 or the product registration device 10, or when the POS cash register system 1 corresponds to the accounting ticket method, the output control unit 14 May operate at the timing when a user operation on the "transaction output" button B1 on the product registration screen illustrated in FIG. 3 or the "transaction output" button B3 on the accounting screen exemplified in FIG. 4 is detected.

There are various output forms by the output control unit 14. For example, when the POS cash register system 1 corresponds to the designated method, the output control unit 14 transmits the settlement information (and partial payment information) to the server device 30. At this time, when the settlement device 20 as the output destination is designated, the output control unit 14 transmits the identification information of the designated settlement device 20 to the server device 30 in addition to the settlement information. The output control unit 14 can also directly transmit the settlement information (and partial payment information) to the settlement device 20 without going through the server device 30. In this case, the settlement device 20 as the transmission destination may be automatically determined by the product registration device 10 or the server device 30, or may be designated by a user operation on the product registration device 10.

When the POS cash register system 1 corresponds to the accounting ticket method, the output control unit 14 transmits the identification information of the settlement information to the server device 30 in addition to the settlement information (and the partial payment information). In this case, the output control unit 14 may have the printing device (input / output device 7) print the identification information of the settlement information. Further, the output control unit 14 may transmit the member identification information read by the reader device from the membership card or the mobile terminal to the server device 30 together with the settlement information (and partial payment information). The output control unit 14 may encode the settlement information (and the partial payment information) into a two-dimensional code and have the printing device print the two-dimensional code.

The server device 30 executes the following processing. When the server device 30 acquires the settlement information and the identification information of the settlement device to be the transmission destination from the product registration device 10, the server device 30 transmits the settlement information to the settlement device 20 specified by the identification information. The server device 30 can also automatically determine the settlement device to be the transmission destination. In this case, the server device 30 acquires the settlement information from the product registration device 10 and transmits the settlement information to the automatically determined settlement device 20. In the accounting ticket method, the server device 30 acquires the settlement information and the settlement information or the customer identification information from the product registration device 10 and holds them in association with each other. In this case, the server device 30 acquires the settlement information or the customer's identification information from the settlement device 20, and transmits the settlement information specified by the identification information to the settlement device 20 of the transmission source of the identification information. When the partial payment information is acquired together with the settlement information, the server device 30 transmits both information to the settlement device 20 as described above.

The settlement device 20 executes the settlement process by using the settlement information sent from the product registration device 10 or the server device 30. The settlement process is a process of presenting the total amount to the customer, a process of letting the customer select a payment method, a process of accepting payment by the selected payment method, a process of paying out change, a process of outputting a receipt, and a process of presenting the settlement completion. Includes processing to do. The settlement process follows the general flow of settlement, such as a process that allows the customer to select the necessity of receipt, a process that allows the customer to select the necessity of issuing a receipt, a receipt output process, and a membership card reading process. Other processing may be included. Further, when the payment method is fixedly determined, or when the customer suddenly performs the payment operation, the settlement process may not include the process of letting the customer select the payment method.

In the present embodiment, the settlement device 20 may perform settlement processing for the balance of a part of the amount already paid by the product registration device 10. In this case, the settlement device 20 may acquire partial payment information together with the settlement information from the server device 30 or the product registration device 10, and may calculate the balance from both information. Further, the settlement device 20 may acquire only the balance information from the server device 30 or the product registration device 10, perform the settlement processing for the balance, and acquire the settlement information and the partial payment information at the time of issuing the receipt.

[Operation example]
Hereinafter, an operation example of the POS cash register system 1 in the first embodiment will be described with reference to FIG. FIG. 6 is a flowchart showing an operation example of the product registration device 10 in the first embodiment. FIG. 6 shows an operation example when the POS cash register system 1 corresponds to the designated method, and the screens illustrated in FIGS. 3, 4 and 5 are used. Each of the illustrated steps is executed, for example, by each processing module of the product registration device 10. Since each step is the same as the above-mentioned processing content of each apparatus, the details of each step are omitted as appropriate.

The clerk operates the product registration device 10 to register the product brought to the cash register by the customer. At this time, the product registration device 10 performs the product registration process (S61). Specifically, the product registration device 10 sequentially acquires information (selling price, quantity, discount amount, etc.) of the product to be settled, and collectively generates the settlement information. The product registration device 10 stores the settlement information for each transaction in the transaction storage unit 12. The product registration device 10 displays a product registration screen including a list of products registered for settlement on the display device 6. The product registration device 10 also changes the settlement information based on the operation of the user (clerk) on the product registration screen.

Hereinafter, an operation example of the POS cash register system 1 in normal operation will be described.
In normal operation, the clerk presses the "transaction output" button B1 in FIG. 3 after registering all the products. At this time, the product registration device 10 detects the user operation for the "transaction output" button B1 (S62; NO) (S65; YES), and displays the designated screen on the display device 6 (S66). The product registration device 10 acquires information (identification information, status, etc.) of each settlement device 20 that is a candidate for performing settlement processing of the target transaction from the server device 30, and reflects the information of each settlement device 20 on the designated screen. ..

The clerk selects one settlement device 20 from the candidates displayed on the designated screen, and presses the "send" button B3 corresponding to the settlement device 20. When the product registration device 10 detects a user operation for the "send" button B3 on the designated screen (S67; YES), a part of the payment is made, that is, the partial payment information is stored in the transaction storage unit 12. Whether or not it is determined (S68).

At this time, since the partial payment is not set on the accounting screen (S68; NO), the product registration device 10 sends the settlement information of the target transaction together with the identification information of the settlement device 20 corresponding to the operated button B3 to the server. It is transmitted to the device 30 (S69). When the transmission of the settlement information is successful, the product registration device 10 can start the product registration process of a new transaction.

The server device 30 receives the identification information and the settlement information of the settlement device 20 transmitted from the product registration device 10, and transmits the settlement information to the settlement device 20 specified by the identification information. However, the product registration device 10 may directly transmit the settlement information to the settlement device 20 corresponding to the button B3. As a result, the settlement device 20 that has acquired the settlement information can execute the settlement process based on the settlement information. The customer moves in front of the designated settlement device 20 and operates the settlement device 20 to complete the settlement.

Next, an operation example of the POS cash register system 1 in a special operation will be described. In the POS cash register system 1, the clerk can receive a part or all of the payment on the product registration device 10. For example, when the customer desires a payment method that is not supported by the payment device 20, such as the use of cash vouchers and points, or the use of electronic money, or when it is determined that the customer alone cannot make payment with the payment device 20. In addition, the special operation is performed.

In this case, the clerk presses the "subtotal" button B2 in FIG. 3 after registering all the products. When the product registration device 10 detects the user operation for the "subtotal" button B2 (S62; YES), the product registration device 10 displays the accounting screen on the display device 6 (S63). As illustrated in FIG. 5, the accounting screen is a screen on which payment information corresponding to a plurality of payment methods can be set. The clerk receives payment by at least one of a plurality of payment methods, and sets the payment amount received by the payment method for the accounting screen. The product registration device 10 detects the user operation on the cash voucher screen, reflects the payment amount (deposit amount) set for each payment method on the accounting screen, and targets the partial payment information set on the accounting screen. It is stored in the transaction storage unit 12 in association with the settlement information of.

When the clerk receives payment of the total amount or more of the target transaction, the clerk sets the payment information on the accounting screen, and then presses the "deposit / current total" button B7 on the accounting screen. When the product registration device 10 detects the user operation for the "deposit / current total" button B7 (S64; YES), the product registration device 10 executes the settlement process based on the payment information set on the accounting screen (S70). In the settlement process, the product registration device 10 executes change payout, receipt issuance, receipt issuance, and the like. In this way, the clerk can complete the settlement process with the product registration device 10 after the product is registered.

The clerk can also receive a partial payment of the total amount by using the cash voucher or points. In this case, the clerk sets the information of a part of the payment amount received on the accounting screen and presses the "transaction output" button B6 on the accounting screen. When the product registration device 10 detects the user operation for the button B6 (S64; NO) (S65; YES), the product registration device 10 displays the designation screen as described above (S66). Subsequently, when the product registration device 10 detects the user operation for the "send" button B3 on the designated screen (S67; YES), it determines whether or not the partial payment information is stored in the transaction storage unit 12 as described above. (S68).

At this time, since the partial payment is set on the accounting screen (S68; YES), the product registration device 10 acquires the partial payment information from the transaction storage unit 12 (S71). The product registration device 10 transmits the settlement information and the partial payment information of the target transaction to the server device 30 together with the identification information of the settlement device 20 corresponding to the operated button B3 (S72).

The server device 30 receives the identification information, the settlement information, and the partial payment information of the settlement device 20 transmitted from the product registration device 10, and transmits the settlement information and the partial payment information to the settlement device 20 specified by the identification information. To do. However, the product registration device 10 may directly transmit the settlement information and the partial payment information to the settlement device 20 corresponding to the button B3. As a result, the settlement device 20 that has acquired the settlement information and the partial payment information can execute the settlement processing for the balance excluding the partially paid amount on the product registration device 10 side. In this case, after making a part of the payment on the product registration device 10, the customer moves to the designated settlement device 20 and operates the settlement device 20 to pay the balance. The settlement can be completed.

The execution order of each process executed by the product registration device 10 in the first embodiment is not limited to the example shown in FIG. The execution order of each process can be changed within a range that does not hinder the contents. Further, when the payment device 20 is automatically selected by the product registration device 10 or the server device 30, the product registration device 10 does not have to display the designated screen. In this case, (S66) and (S67) are unnecessary. Further, when the settlement device 20 is automatically selected by the server device 30, the identification information of the settlement device 20 may not be transmitted in (S69) and (S72). Further, even when the POS cash register system 1 supports the accounting ticket system, (S66) and (S67) are unnecessary. When the identification information of the settlement information is output to the portable medium, the product registration device 10 may perform the output processing in the case of (S65; YES). In this case, in (S69) and (S72), the identification information of the settlement information is transmitted to the server device 30 instead of the identification information of the settlement device 20.

[Action and effect of the first embodiment]
As described above, in the first embodiment, the product registration device 10 and the settlement device 20 are separately provided, and the cash register process is separated into the product registration process in the product registration device 10 and the settlement process in the settlement device 20. To. In the normal operation, the settlement information generated by the product registration process in the product registration device 10 is sent to the settlement device 20, and the customer finishes the settlement by operating the settlement device 20 by himself / herself. As a result, according to the first embodiment, it is possible to improve the utilization efficiency of the cash register and shorten the time required for the customer to settle.

On the other hand, in the first embodiment, when a predetermined user operation (operation of the subtotal button) for the product registration device 10 is detected, the accounting screen is displayed before the settlement information is output. A clerk who is a user of the product registration device 10 can set payment information corresponding to a plurality of payment methods by using the accounting screen. Here, when payment of the total amount or more is made and a predetermined user operation (operation of the deposit / current total button) is performed on the accounting screen, the settlement process is executed by the product registration device 10. Therefore, the clerk can finish the payment with the product registration device 10 when a payment method not supported by the payment device 20 is requested or when the customer determines that the operation of the payment device 20 is confusing. .. As a result, it is possible to realize a POS cash register that is easy to use even for customers who have difficulty in operating the settlement device 20 by themselves, such as elderly people and young children.

Further, in the first embodiment, when a predetermined user operation (operation of the deposit / current total button) is detected with a part of the payment amount set on the accounting screen displayed on the product registration device 10. Partial payment information including a partial payment amount is acquired. Then, the partial payment information is sent to the settlement device 20 together with the settlement information. As a result, the settlement device 20 performs the settlement processing of the balance, excluding some payments made on the product registration device 10 side. Therefore, according to the first embodiment, it is possible to support a payment method in which a part of the total amount is paid to the clerk on the product registration device 10 side and the remaining amount is paid by the operation of the settlement device 20. it can. This makes it possible to realize a POS cash register that is easy to use for payments using cash vouchers, points, coupons, electronic money, and the like.

[Second Embodiment]
In the second embodiment, when the payment target includes a specific product, the product registration device 10 completes the payment. Hereinafter, the POS cash register system 1 in the second embodiment will be described focusing on the contents different from those in the first embodiment. In the following description, the same contents as those in the first embodiment will be omitted as appropriate.

[Processing configuration]
FIG. 7 is a diagram conceptually showing a processing configuration example of the product registration device 10 in the second embodiment. The product registration device 10 further includes a determination unit 16 in place of the information acquisition unit 15. The determination unit 16 is also realized by executing the program stored in the memory 3 by the CPU 2 as in the case of other processing modules. The program is as described above.

The determination unit 16 determines whether or not the payment target includes a specific product. Specifically, the determination unit 16 refers to the settlement information of the transaction being registered, which is stored in the transaction storage unit 12, and determines whether the settlement information includes the specific product. In addition, the determination unit 16 can sequentially acquire information on products registered for settlement from the registration unit 11. The determination unit 16 holds a list of product codes or product names of products corresponding to the specific product, and determines whether or not the product included in the list is included in the settlement target.

The specific product is a product determined not to be settled by the settlement device 20. For example, some stores do not allow credit card payments for cigarettes. When tobacco is included in the settlement target in such a store, it is not allowed for the customer to perform the settlement with the settlement device 20. This is because the payment device 20 can freely select a plurality of payment methods including credit card payment. In such a case, the determination unit 16 determines whether or not the settlement target includes cigarettes. Products with consumer restrictions, such as alcoholic beverages, may be set as the specific products.

The display control unit 13 displays the accounting screen on the display device 6 when the determination unit 16 determines that the specific product is included in the settlement target. However, unlike the first embodiment, the accounting screen displayed in the second embodiment may not be provided with the "transaction output" button B6.

The display control unit 13 sets the "subtotal" button B2 on the product registration screen illustrated in FIG. 3 to a hidden state or an inoperable state, and the determination unit 16 includes the above-mentioned specific product as a settlement target. After it is determined that the product is present, the "subtotal" button B2 may be displayed in an operable state. At this time, the display control unit 13 can also change the "transaction output" button B1 to a hidden state or an inoperable state. By doing so, when a specific product is included in the settlement target, it is possible to prevent the settlement information from being erroneously sent to the settlement device 20.

FIG. 8 is a diagram showing an example of a confirmation screen. The display control unit 13 can also display the confirmation screen D1 as shown in FIG. 8 on the display device 6 before displaying the accounting screen. In this case, the product registration screen may not include the "subtotal" button B2. The display control unit 13 can also switch between having the output control unit 14 output the settlement information and displaying the accounting screen based on the user operation on the confirmation screen D1. In the example of FIG. 8, when the "transaction output" button B21 is operated, the display control unit 13 displays the confirmation screen D1. The display control unit 13 displays the accounting screen when the “Yes” button B23 is operated, and displays the designated screen illustrated in FIG. 4 when the “No” button B22 is operated.

[Operation example]
Hereinafter, an operation example of the POS cash register system 1 in the second embodiment will be described with reference to FIG. FIG. 9 is a flowchart showing an operation example of the product registration device 10 in the second embodiment. FIG. 9 shows an operation example when the POS cash register system 1 corresponds to the designated method, and the screen illustrated in FIG. 8 is used. Each of the illustrated steps is executed, for example, by each processing module of the product registration device 10. Since each step is the same as the above-mentioned processing content of each apparatus, the details of each step are omitted as appropriate.

The product registration device 10 performs a product registration process (S91). (S91) is the same as (S61) in FIG. After registering all the products, the clerk presses the "transaction output" button B1 in FIG. When the product registration device 10 detects the user operation for the "transaction output" button B1 (S92; YES), it determines whether or not the specific product is included in the settlement target registered in (S91) (S93). The specific products are as described above.

When the product registration device 10 does not include the specific product in the settlement target (S94; NO), the product registration device 10 displays the designated screen on the display device 6 (S95). (S95) is the same as (S66) in FIG. When the product registration device 10 detects a user operation for the "send" button B3 on the designated screen (S96; YES), the product registration device 10 transmits the settlement information of the target transaction together with the identification information of the settlement device 20 corresponding to the operated button B3 to the server device 30. (S97). If the transmission of the settlement information is successful, the product registration device 10 can start the product registration process of a new transaction. The operation of the server device 30 and the settlement device 20 after the settlement information is transmitted is the same as that of the first embodiment.

On the other hand, when the product registration device 10 includes a specific product in the settlement target (S94; YES), the product registration device 10 displays the confirmation screen D1 as illustrated in FIG. 8 on the display device 6 (S98). The confirmation screen D1 is a screen that allows the clerk to select whether or not to complete the settlement process with the product registration device 10. When the product registration device 10 detects a user operation for the "No" button B22 on the confirmation screen D1 (S99; No operation), the product registration device 10 displays a designated screen (S95).

When the product registration device 10 detects a user operation for the "yes" button B23 on the confirmation screen D1 (S99; yes operation), the product registration device 10 displays the accounting screen on the display device 6 (S100). The accounting screen displayed is the same as the accounting screen of the first embodiment shown in FIG. 5, except that the “transaction output” button B6 does not exist. When the product registration device 10 detects a user operation for the "deposit / current total" button B7 on the accounting screen (S101; YES), the product registration device 10 executes a settlement process based on the payment information set on the accounting screen (S102). In the settlement process, the product registration device 10 executes change payout, receipt issuance, receipt issuance, and the like. In this way, when the specific product is included in the settlement target registered in (S91), the clerk can complete the settlement process with the product registration device 10.

In the operation example shown in FIG. 9, the confirmation screen is displayed (S98), but the product registration device 10 does not have to display the confirmation screen. That is, (S98) and (S99) do not have to be executed. In this case, the product registration device 10 may execute the determination of registration of the specific product (S93) in parallel with the product registration process (S91). The product registration device 10 sets the "subtotal" button B2 to a hidden state or an inoperable state in the initial state of the product registration screen. The product registration device 10 changes the "subtotal" button B2 to the display state or the operable state after it is determined that the specific product is included in the settlement target. As a result, the product registration device 10 displays the accounting screen when the clerk presses the "subtotal" button B2 (S100), and displays the designated screen when the clerk presses the "transaction output" button B1. Display (S95).

[Action and effect of the second embodiment]
In the second embodiment, when the specific product is not included in the settlement target registered in the product registration device 10, the settlement information is sent to the settlement device 20 as in the normal operation of the first embodiment. The customer completes the settlement by operating the settlement device 20 by himself / herself. As a result, it is possible to improve the utilization efficiency of the cash register and shorten the time required for the customer to settle the payment.

On the other hand, as described above, depending on the store, there may be products that are not settled by the settlement device 20. Therefore, in the second embodiment, when such a specific product is registered as a settlement target, a confirmation screen is displayed, and it is switched whether or not the accounting screen is displayed according to the user operation on the confirmation screen. When the checkout screen is displayed, the clerk can operate the checkout screen and finish the settlement process on the product registration device 10 side. Therefore, according to the second embodiment, it is possible to adapt to a special operation for each store, and it is possible to realize a POS cash register that is easy for the store to use.

[Third Embodiment]
In the third embodiment, when a situation in which the settlement information cannot be output is detected, the product registration device 10 completes the settlement. Hereinafter, the POS cash register system 1 in the third embodiment will be described focusing on the contents different from those in the first and second embodiments. In the following description, the same contents as those in the first and second embodiments will be omitted as appropriate.

[Processing configuration]
FIG. 10 is a diagram conceptually showing a processing configuration example of the product registration device 10 in the third embodiment. The product registration device 10 does not have to include the information acquisition unit 15 and the determination unit 16.

The output control unit 14 detects a situation in which settlement information cannot be output. Here, the "situation in which the settlement information cannot be output" is not only a situation in which the product registration device 10 cannot output the settlement information, but also a situation in which the product registration device 10 can output the settlement information but cannot receive the settlement information at the output destination. Also includes. Hereinafter, the "situation where the settlement information cannot be output" may be abbreviated as the "state where the settlement information cannot be output". For example, the output control unit 14 actually tries to output the settlement information, and when the output fails, the output impossible status is detected. Further, the output control unit 14 monitors whether or not data can be sent to the server device 30 or the input / output device 7 such as a printer, which is the output destination of the settlement information, and is in a situation where the data cannot be sent due to a device failure or communication abnormality. This can also be detected as the above-mentioned output impossibility situation. Further, the output control unit 14 can also detect a situation in which the settlement information cannot be directly transmitted to the settlement device 20 as the output impossible situation.

The display control unit 13 displays the accounting screen on the display device 6 when the output control unit 14 detects a situation in which the settlement information cannot be output. Unlike the first embodiment, the accounting screen displayed in the third embodiment does not have to be provided with the “transaction output” button B6. The display control unit 13 can also control the product registration screen illustrated in FIG. 3 as follows in order to display the accounting screen. That is, the display control unit 13 sets the "subtotal" button B2 to a hidden state or an inoperable state in the initial state, and after detecting a situation in which the settlement information cannot be output, presses the "subtotal" button B2. It may be changed to the display state or the operable state. At this time, the display control unit 13 can also change the "transaction output" button B1 to a hidden state or an inoperable state. Further, the display control unit 13 can also display the confirmation screen on the display device 6 before displaying the accounting screen when the output disabled status is detected.

FIG. 11 is a diagram showing an example of a confirmation screen according to the third embodiment. The display control unit 13 can also display the confirmation screen D3 as shown in FIG. 11 on the display device 6 before displaying the accounting screen. In this case, the product registration screen may not include the "subtotal" button B2. When the user operation for the "Yes" button B32 on the confirmation screen D3 is detected, the display control unit 13 displays the accounting screen illustrated in FIG.

The display timing of the confirmation screen D3 depends on the detection timing of the output disabled status by the output control unit 14. For example, when the POS cash register system 1 supports the accounting ticket method, when a user operation on the "transaction output" button B31 is detected, the output control unit 14 prints the settlement information or the identification information of the settlement information. Do. Further, the output control unit 14 transmits the identification information of the settlement information and the settlement information to the server device 30. The output control unit 14 detects the output disabled status based on the result of the execution, or has already grasped the output disabled status before the execution. As a result, the display control unit 13 displays the confirmation screen D3. As a result, as illustrated in FIG. 11, the confirmation screen D3 may be displayed after the user operation on the "transaction output" button B31. The case where the POS cash register system 1 corresponds to the designated method will be described in the section of the operation example.

[Operation example]
Hereinafter, an operation example of the POS cash register system 1 in the third embodiment will be described with reference to FIG. FIG. 12 is a flowchart showing an operation example of the product registration device 10 in the third embodiment. FIG. 12 shows an operation example when the POS cash register system 1 corresponds to the designated method, and the screen illustrated in FIG. 11 is used. Each of the illustrated steps is executed, for example, by each processing module of the product registration device 10. Since each step is the same as the above-mentioned processing content of each apparatus, the details of each step are omitted as appropriate.

The product registration device 10 performs a product registration process (S121). (S121) is the same as (S61) in FIG. After registering all the products, the clerk presses the "transaction output" button B31 in FIG. When the product registration device 10 detects a user operation for the "transaction output" button B31 (S122; YES), the information of each settlement device 20 (S122; YES), which is a candidate for performing the settlement process of the target transaction for displaying the designated screen (S122; YES). Identification information, status, etc.) are acquired from the server device 30 (S123). At this time, if the product registration device 10 succeeds in acquiring the information (S124; YES), the product registration device 10 displays a designated screen reflecting the acquired information of each settlement device 20 on the display device 6 (S125). Subsequent (S126) and (S127) are the same as (S96) and (S97) shown in FIG.

On the other hand, when the product registration device 10 fails to acquire the information of each settlement device 20 (S124; NO), the product registration device 10 displays a confirmation screen on the display device 6 (S128). There can be various causes for this failure. For example, a failure occurs when the communication unit 4 of the product registration device 10 fails, a network abnormality between the product registration device 10 and the server device 30, a failure of the server device 30, or the like occurs. When the product registration device 10 detects a user operation on the confirmation screen D3 illustrated in FIG. 11, the product registration device 10 displays an accounting screen (S129). The accounting screen displayed is the same as the accounting screen of the first embodiment shown in FIG. 5, except that the “transaction output” button B6 does not exist. Subsequent (S130) and (S131) are the same as (S101) and (S102) shown in FIG.

In the operation example shown in FIG. 12, the confirmation screen is displayed (S98), but the product registration device 10 does not have to display the confirmation screen. That is, (S128) does not have to be executed. In this case, the product registration device 10 sets the "subtotal" button B2 to a hidden state or an inoperable state in the initial state of the product registration screen. When the product registration device 10 fails to acquire the information of each settlement device 20 (S124; NO), the product registration device 10 does not process anything in particular in the operation for the "transaction output" button (an error may be displayed), and the "subtotal" Change the button B2 to the display state or the operable state. As a result, the product registration device 10 displays the accounting screen when the clerk presses the "subtotal" button B2 (S129).

[Action and effect of the third embodiment]
In the third embodiment, when the settlement information is normally output, the settlement information is sent to the settlement device 20 and the customer operates the settlement device 20 by himself / herself, as in the normal operation of the first embodiment. Finish the settlement with. As a result, it is possible to improve the utilization efficiency of the cash register and shorten the time required for the customer to settle the payment.

On the other hand, when a communication abnormality, a failure of the server device 30, a failure of the printer (input / output device 7) of the product registration device 10 or the like occurs, the settlement device 20 setstles the product registered by the product registration device 10. Information cannot be obtained and settlement processing cannot be performed. Therefore, in the third embodiment, the accounting screen is displayed when a situation in which the settlement information cannot be output is detected. When the checkout screen is displayed, the clerk can operate the checkout screen and finish the settlement process on the product registration device 10 side. Therefore, according to the third embodiment, even when the POS cash register system 1 is abnormal, the product registration device 10 can complete the settlement, so that the POS cash register that is easy for the store to use can be realized.

[Modified example of the third embodiment]
FIG. 13 is a diagram conceptually showing a processing configuration example of the product registration device 10 in the modified example of the third embodiment. The product registration device 10 further includes a state acquisition unit 17 in place of the information acquisition unit 15 and the determination unit 16. The state acquisition unit 17 is also realized by executing the program stored in the memory 3 by the CPU 2 in the same manner as the other processing modules. The program is as described above.

The state acquisition unit 17 acquires the state information of the settlement device 20 which is a candidate for the destination of the settlement information. When the server device 30 manages the state of each settlement device 20, the state acquisition unit 17 acquires the state information from the server device 30. The state acquisition unit 17 can also directly acquire the state information from each settlement device 20. The state information of the settlement device 20 may indicate whether or not it is permitted to send new settlement information to the settlement device 20. For example, the status information indicates whether or not the settlement device 20 can accept new settlement information. When the settlement device 20 can retain the settlement information waiting to be processed in addition to the settlement information during the settlement process, the state information may indicate whether or not the number exceeds the number that can be retained. Further, when the settlement device 20 cannot hold the settlement information waiting for processing, the state information may indicate whether or not the settlement processing is in progress or whether or not the settlement information is free.

In this case, the output control unit 14 may detect the above-mentioned output impossibility status based on the state information acquired by the state acquisition unit 17. For example, when the states of all the settlement devices 20 as the destination candidates for the settlement information indicate a state in which new settlement information cannot be accepted, the output control unit 14 detects the output impossible status.

FIG. 14 is a flowchart showing an operation example of the product registration device 10 in the modified example of the third embodiment. In this modification, (S141) is added to the operation illustrated in FIG. The product registration device 10 displays a designated screen (S125), and confirms when the states of all the settlement devices 20 displayed on the designated screen indicate a state in which new settlement information cannot be accepted (S141; NO). Display the screen (S128). If there is even one settlement device 20 capable of accepting new settlement information, (S126) and subsequent steps are executed.

FIG. 15 is a diagram showing an example of a confirmation screen in a modified example of the third embodiment. The display control unit 13 can display the confirmation screen D4 as shown in FIG. 15 after displaying the designated screen. By displaying the designated screen, the clerk can confirm the state of each settlement device 20. When the user operation for the "Yes" button B41 on the confirmation screen D4 is detected, the display control unit 13 may display the accounting screen illustrated in FIG.

According to this modification, when there is no settlement device 20 capable of immediately processing the settlement information of the current transaction, the product registration device 10 can complete the settlement. Therefore, it is possible to improve the utilization efficiency of the cash register and shorten the time required for the customer to settle the payment.

[Fourth Embodiment]
In the fourth embodiment, when the customer information satisfies a predetermined condition, the product registration device 10 completes the settlement. Hereinafter, the POS cash register system 1 according to the fourth embodiment will be described focusing on the contents different from the above. In the following description, the same contents as described above will be omitted as appropriate.

[Processing configuration]
FIG. 16 is a diagram conceptually showing a processing configuration example of the product registration device 10 according to the fourth embodiment. The product registration device 10 further includes an identification acquisition unit 18 in place of the information acquisition unit 15, the determination unit 16, and the state acquisition unit 17. The identification acquisition unit 18 is also realized by executing the program stored in the memory 3 by the CPU 2 in the same manner as the other processing modules. The program is as described above.

The identification acquisition unit 18 acquires the personal identification information of the customer. Personal identification information is information that can identify an individual. Being able to identify an individual includes not only being completely identifiable, but also having the possibility of being identifiable. The personal identification information acquired by the identification acquisition unit 18 is, for example, customer ID (Indentification) data, customer biometric information (face, fingerprint, iris, vein, voiceprint, etc.) and the like. The product registration device 10 has a device for collecting biological information as an input / output device 7, and the identification acquisition unit 18 acquires the biological information acquired from the device as personal identification information. Further, the product registration device 10 has a card reader as an input / output device 7, and the identification acquisition unit 18 may acquire a customer ID read from a membership card or a mobile terminal possessed by the customer by the card reader.

The display control unit 13 displays the accounting screen on the display device 6 when the customer information specified based on the personal identification information acquired by the identification acquisition unit 18 satisfies a predetermined condition. Specifically, the product registration device 10 or the server device 30 holds a customer information table (not shown) in which personal identification information and the customer's information are associated with each customer. The display control unit 13 collates the personal identification information acquired by the identification acquisition unit 18 with the personal identification information stored in the customer information table, so that the customer information specified by the acquired personal identification information is used. Is extracted from the customer information table. Identification of customer information based on personal identification information may be executed by the server device 30. In this case, the display control unit 13 can acquire the customer information corresponding to the personal identification information from the server device 30 by sending the personal identification information to the server device 30.

The timing of acquiring personal identification information and the timing of determining customer information are arbitrary. For example, immediately after the acquisition of the personal identification information, the customer information may be acquired using the personal identification information, and it may be determined whether or not the customer information satisfies a predetermined condition. In addition, the personal identification information has been acquired in advance, and it is determined whether or not the customer information satisfies the predetermined condition at the timing when the user operation for the "transaction output" button B41 on the product registration screen is detected. You may.

This embodiment does not limit the content of customer information. The customer information includes, for example, at least one of attributes such as age and gender, preference information of payment method, designated information of payment method, and the like. The preference information of the settlement method indicates, for example, whether or not the settlement apparatus 20 wants to settle. The payment method designation information is information that specifies a basic payment method selected by the customer, and specifies, for example, credit card payment, electronic money payment, and the like. The customer information table held by the product registration device 10 or the server device 30 may be updated by the customer via a computer such as a mobile terminal. As a result, the customer can specify the preferred payment method in advance.

The display control unit 13 displays the accounting screen when such customer information satisfies a predetermined condition. The accounting screen is the same as each of the above-described embodiments. The display control unit 13 can hold this predetermined condition in advance. The present embodiment does not limit this predetermined condition. For example, the display control unit 13 displays the accounting screen when the customer's age exceeds the predetermined upper limit age (70 years old) or falls below the predetermined lower limit age (7 years old). As a result, when the customer is an elderly person or an infant who is unfamiliar with the operation of the payment device 20, the product registration device 10 can complete the payment. In addition, the display control unit 13 uses the product registration device 10 for payment of customers who have registered designated information of payment methods that require less time for payment than cash payment, such as credit card payment and electronic money payment. You may complete the payment with. Further, the product registration device 10 may complete the settlement of the customer who has registered the payment method (electronic money or the like) not supported by the settlement device 20 as the designated information.

When the display control unit 13 sets the "subtotal" button B2 to a hidden state or an inoperable state on the product registration screen illustrated in FIG. 3, and recognizes that the customer information satisfies a predetermined condition. , The button B2 can be changed to the display state or the operable state. When the display control unit 13 changes the button B2 to the display state or the operable state, the display control unit 13 can also change the "transaction output" button B1 to the non-display state or the inoperable state. As a result, the clerk can open the checkout screen by operating the "subtotal" button B2. Further, when the display control unit 13 recognizes that the customer information satisfies the predetermined condition, the display control unit 13 can display the confirmation screen on the display device 6 before displaying the accounting screen.

FIG. 17 is a diagram showing an example of a confirmation screen according to the fourth embodiment. When the user operation for the "transaction output" button B41 on the product registration screen is detected, the display control unit 13 determines whether or not the attribute information of the customer satisfies the predetermined condition, and displays the confirmation screen D5 when the predetermined condition is satisfied. To do. The display control unit 13 can switch between having the output control unit 14 output the settlement information and displaying the accounting screen based on the user operation on the confirmation screen D5. The display control unit 13 displays the accounting screen when the "Yes" button B43 is operated, and causes the output control unit 14 to output the settlement information when the "No" button B42 is operated.

[Operation example]
Hereinafter, an operation example of the POS cash register system 1 in the fourth embodiment will be described with reference to FIG. FIG. 18 is a flowchart showing an operation example of the product registration device 10 according to the fourth embodiment. FIG. 18 shows an operation example when the POS cash register system 1 corresponds to the designated method, and the screen illustrated in FIG. 17 is used. Each of the illustrated steps is executed, for example, by each processing module of the product registration device 10. Since each step is the same as the above-mentioned processing content of each apparatus, the details of each step are omitted as appropriate.

The product registration device 10 performs a product registration process (S181). (S181) is the same as (S61) in FIG. The product registration device 10 acquires the personal identification information of the customer at an arbitrary timing before (S181) or while executing (S181) (S182). The personal identification information is as described above. When the clerk finishes registering all the products, he presses the "transaction output" button B41 in FIG. The acquisition of the customer's personal identification information (S182) may be executed after the user operation on the "transaction output" button B41 is detected.

When the product registration device 10 detects a user operation on the "transaction output" button B41 (S183; YES), whether or not the customer information specified based on the personal identification information acquired in (S182) satisfies a predetermined condition. (S184). This determination can also be executed at any timing after the execution of (S182). When the customer information does not satisfy the predetermined condition (S184; NO), the product registration device 10 displays the designated screen illustrated in FIG. 4 on the display device 6 (S185). Subsequent (S186) and (S187) are the same as (S96) and (S97) shown in FIG.

On the other hand, when the customer information satisfies a predetermined condition (S184; YES), the product registration device 10 displays the confirmation screen D5 illustrated in FIG. 17 on the display device 6 (S188). When the product registration device 10 detects a user operation on the "Yes" button B43 of the confirmation screen D5 exemplified in FIG. 17 (S189; YES), the product registration device 10 displays the accounting screen exemplified in FIG. 5 (S190). Subsequent (S191) and (S192) are the same as (S101) and (S102) shown in FIG. When the product registration device 10 detects a user operation for the "No" button B42 on the confirmation screen D5 (S189; NO), the product registration device 10 displays a designated screen (S185).

In the operation example shown in FIG. 18, the confirmation screen is displayed (S188), but the product registration device 10 does not have to display the confirmation screen. That is, (S188) and (S189) do not have to be executed. In this case, the product registration device 10 may execute the acquisition of personal identification information (S182) and the determination of customer information (S184) in parallel with the product registration process (S181). The product registration device 10 sets the "subtotal" button B2 to a hidden state or an inoperable state in the initial state of the product registration screen. The product registration device 10 changes the "subtotal" button B2 to the display state or the operable state after recognizing that the customer information satisfies the predetermined condition. As a result, the product registration device 10 displays the accounting screen when the clerk presses the "subtotal" button B2 (S190), and displays the designated screen when the clerk presses the "transaction output" button B1. Display (S185).

[Action and effect of the fourth embodiment]
In the fourth embodiment, the personal identification information of the customer is acquired, and the customer information corresponding to the personal identification information is acquired from the customer information table held in advance in the POS cash register system 1. If the customer's information does not satisfy the predetermined conditions, the settlement information is sent to the settlement device 20 as in the normal operation of the first embodiment, and the customer finishes the settlement by operating the settlement device 20 by himself / herself. .. As a result, it is possible to improve the utilization efficiency of the cash register and shorten the time required for the customer to settle the payment.

On the other hand, in the fourth embodiment, when the customer information satisfies the predetermined condition, the accounting screen is displayed. When the checkout screen is displayed, the clerk can operate the checkout screen and finish the settlement process on the product registration device 10 side. According to the fourth embodiment, depending on the information registered in advance for each customer, it is possible to switch between the product registration device 10 for the settlement for each customer and the settlement device 20 for the operation of the customer. Can be done. Therefore, it is possible to realize a POS cash register that is highly convenient for the customer because the payment can be made by a method that is convenient for the customer according to the age and payment pattern of the customer.

[Modification example]
In the second, third, and fourth embodiments described above, and the modified examples of the third embodiment, the accounting screen is displayed by the user operation on the confirmation screen or the user operation on the "subtotal" button. However, the product registration device 10 may automatically display the accounting screen regardless of the user operation. Further, in the above-mentioned example of the product registration screen, the "subtotal" button is an operation button for displaying the accounting screen, and the "transaction output" button is an operation button for outputting the settlement information. Needless to say, the name (notation) of each operation button is not limited to "subtotal" and "transaction output".

Further, also in the above-mentioned second, third, and fourth embodiments, and in the modified examples of the third embodiment, as illustrated in FIG. 5, the "transaction output" button B6 is present on the accounting screen. May be good.

[Fifth Embodiment]
Hereinafter, the product registration device and the settlement support method according to the fifth embodiment will be described with reference to FIGS. 19 and 20. Further, the fifth embodiment may be a program that causes at least one computer to execute this settlement support method, or may be a recording medium that can be read by the at least one computer that records such a program. Good.

The product registration device according to the fifth embodiment has the same hardware configuration as the product registration device 10 shown in FIG.
FIG. 19 is a diagram conceptually showing a processing configuration example of the product registration device 100 according to the fifth embodiment. As shown in FIG. 19, the product registration device 100 has a display control unit 101 and an output control unit 102. The display control unit 101 and the output control unit 102 are realized, for example, by executing a program stored in the memory 3 by the CPU 2. Further, the program may be installed from a portable recording medium such as a CD or a memory card or another computer on the network via the communication unit 4 and stored in the memory 3.

The display control unit 101 displays the information of the product registered as the settlement target on the display device 6 (display unit). The display control unit 101 corresponds to the display control unit 13.
The output control unit 102 outputs the settlement information used by the settlement device 20 when performing the settlement processing of the product registered in the settlement target. The output control unit 102 corresponds to the output control unit 14. The output form of the settlement information is various as described above.

According to a predetermined condition, the output control unit 102 does not output the settlement information, and the display control unit 101 displays an accounting screen on the display device 6 in which payment information corresponding to a plurality of payment methods can be set. Alternatively, according to a predetermined condition, the display control unit 101 displays the accounting screen on the display device 6 before the output control unit 102 outputs the settlement information. Specific examples of the "predetermined conditions" are exemplified in the above-described embodiments. For example, in the first embodiment, "a predetermined user operation is detected when the product registration screen is displayed" corresponds to a "predetermined condition". In the second embodiment, "the payment target includes a specific product" corresponds to the "predetermined condition". In the third embodiment and the modified example of the third embodiment, "a situation in which settlement information cannot be output is detected" corresponds to "a predetermined condition". In the fourth embodiment, "the customer information satisfies the predetermined condition" corresponds to the "predetermined condition". However, the specific content of the "predetermined condition" is not limited to such an example.

As shown in FIG. 19, the product registration device 100 does not have to have the registration unit 11 and the transaction storage unit 12. The display control unit 101 can acquire the information of the product registered as the settlement target from another device having the transaction storage unit 12. As the predetermined condition determined by the display control unit 101, the conditions exemplified in each of the above-described embodiments may be used, or other conditions may be used.

FIG. 20 is a flowchart showing an operation example of the product registration device 100 according to the fifth embodiment. As shown in FIG. 20, the settlement support method in the fifth embodiment is executed by at least one computer such as the product registration device 100. For example, each of the illustrated steps is executed by each processing module included in the product registration device 100.

In the settlement support method of the fifth embodiment, the information of the product registered as the settlement target is displayed on the display device 6 (display unit) (S201), and the settlement processing is performed when the settlement processing of the product registered as the settlement target is performed. This includes outputting the settlement information used by the device 20 (S203). The settlement process is performed by the settlement device 20 based on the output settlement information, and the settlement is completed. The settlement support method in the fifth embodiment displays the accounting screen without outputting the settlement information (F205) or before outputting the settlement information (F206) when a predetermined condition occurs (S202; YES). (S204) is further included. When the accounting screen is displayed (S204) and the settlement information is not output (F205), the settlement device 20 cannot perform the settlement, so the product registration device 100 or another device having the settlement information makes the settlement based on the settlement information. Processing will be performed.

According to the fifth embodiment, the same effects as those of the above-described embodiments and modifications can be obtained.

In the plurality of flowcharts used in the above description, a plurality of steps (processes) are described in order, but the execution order of the steps executed in each embodiment and each modification is in the order of description. Not limited. In each embodiment and each modification, the order of the illustrated steps can be changed within a range that does not hinder the contents. Further, each of the above-described embodiments and modifications can be combined as long as the contents do not conflict with each other.

Part or all of the above content may also be specified as follows. However, the above contents are not limited to the following descriptions.

1. 1. A display control means that displays information on products registered as payment targets on the display unit,
An output control means that outputs settlement information used by the settlement device when performing settlement processing of the product registered in the settlement target, and
With
Depending on a predetermined condition, the output control means does not output the settlement information, and the display control means displays an accounting screen on the display unit in which payment information corresponding to a plurality of payment methods can be set.
According to the predetermined condition, the display control means displays the accounting screen before the output control means outputs the settlement information.
Product registration device.
2. 2. Information acquisition means for acquiring partial payment information including a partial payment amount set on the accounting screen,
With more
The output control means outputs the acquired partial payment information and the settlement information.
1. 1. Product registration device described in.
3. 3. A determination means for determining whether or not a specific product is included in the settlement target,
With more
The display control means displays the accounting screen on the display unit when the payment target includes a specific product.
1. 1. Or 2. Product registration device described in.
4. The output control means detects a situation in which the settlement information cannot be output, and detects the situation.
The display control means displays the accounting screen on the display unit when the situation is detected.
1. 1. From 3. The product registration device according to any one of the above.
5. A state acquisition means for acquiring the state information of the settlement device as a destination candidate for the settlement information,
With more
The output control means detects a situation in which the settlement information cannot be output based on the acquired state information.
4. Product registration device described in.
6. Identification acquisition means, which acquires personal identification information of customers,
With more
The display control means displays the accounting screen on the display unit when the customer information specified based on the acquired personal identification information satisfies a predetermined condition.
1. 1. From 5. The product registration device according to any one of the above.
7. The display control means displays a confirmation screen on the display unit before displaying the accounting screen, and displays the accounting screen based on a user operation on the confirmation screen.
1. 1. From 6. The product registration device according to any one of the above.

8. In the settlement support method executed by the product registration device,
Display the information of the product registered for payment on the display,
Outputs the settlement information used by the settlement device when performing the settlement processing of the product registered in the settlement target, and outputs the settlement information.
According to a predetermined condition, the settlement information is not output, or before the output, an accounting screen in which payment information corresponding to a plurality of payment methods can be set is displayed on the display unit.
Settlement support method including that.
9. Acquire partial payment information including a partial payment amount set on the accounting screen,
Output the acquired partial payment information together with the settlement information.
Including that 8. Settlement support method described in.
10. Determining whether or not a specific product is included in the settlement target,
Including that
The display of the accounting screen displays the accounting screen on the display unit when the specific product is included in the settlement target.
8. Or 9. Settlement support method described in.
11. Detect the situation where the settlement information cannot be output,
Including that
The display of the accounting screen displays the accounting screen on the display unit when the situation is detected.
8. To 10. The settlement support method described in any one of the above.
12. Acquire the status information of the settlement device of the settlement device of the destination candidate of the settlement information.
Including that
To detect the situation where the settlement information cannot be output, the acquired status information is used.
11. Settlement support method described in.
13. Acquire personal identification information of customers,
Including that
The display of the accounting screen displays the accounting screen on the display unit when the customer information specified based on the acquired personal identification information satisfies a predetermined condition.
8. From 12. The settlement support method described in any one of the above.
14. A confirmation screen is displayed on the display unit before the accounting screen is displayed.
Including that 8. To 13. The settlement support method described in any one of the above.

15. 8. To 13. A program that causes at least one computer to execute the settlement support method described in any one of the above.

This application claims priority on the basis of Japanese application Japanese Patent Application No. 2015-039638 filed on February 27, 2015, and incorporates all of its disclosures herein.

Claims (6)

A product registration device operated by a clerk
A transmission means for transmitting settlement information related to the settlement processing of products registered as settlement targets to a settlement device operated by the customer, and
Customer information acquisition means to acquire customer information,
A display control means for displaying an accounting screen for selecting a payment method on a display unit when the acquired customer information satisfies a predetermined condition.
A settlement means that executes settlement processing based on the payment method selected on the accounting screen, and
Product registration device with. The product registration device according to claim 1, wherein the display control means displays the accounting screen on which a plurality of payment methods can be selected on the display unit. It is provided with an information acquisition means for acquiring partial payment information including a partial payment amount registered using the accounting screen.
The product registration device according to claim 1 or 2, wherein the transmission means transmits the acquired partial payment information and the settlement information. The display control means displays a confirmation screen on the display unit before displaying the accounting screen, and displays the accounting screen based on a user operation on the confirmation screen, any one of claims 1 to 3. The product registration device described in the section. In the settlement support method executed by the product registration device operated by the clerk,
A transmission step that sends the settlement information related to the settlement process of the product registered as the settlement target to the settlement device operated by the customer, and
Steps to get customer information and
A display control step for displaying an accounting screen for selecting a payment method on the display unit when the acquired customer information satisfies a predetermined condition.
A settlement support method, including a settlement step that executes a settlement process based on the payment method selected on the accounting screen. A program that causes at least one computer to execute the settlement support method according to claim 5.

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