JP2020140433A - Information processing system, information processing method and program - Google Patents

Abstract

To grasp respective purchase trends of contact lenses users.SOLUTION: In a system including at least one server communicable with user terminals, the server includes: a communication control part for receiving store identification information for identifying a store or an online store from which a user purchases contact lenses, contact lens identification information for identifying a commodity of the contact lenses purchased by the user and user identification information that can identify the user from a user terminal; a determination part for determining whether the received store identification information coincides with store identification information stored in a storage in advance, and determining whether the contact lens identification information for identifying the commodity of the contact lenses purchased by the user coincides with contact lens identification information stored in the storage in advance; and a reward imparting part for updating reward information such that a reward is imparted to the user and/or the store or the online store when the store identification information and the contact lens identification information are coincident.SELECTED DRAWING: Figure 4

Description

The present invention relates to information processing systems, information processing methods and programs.

Traditionally, contact lenses have been sold by stores based on the prescription of an ophthalmologist. Contact lenses are highly controlled medical devices that are superposed on the cornea of the eye, and it is necessary to use an appropriate product according to the visual acuity condition of the user (hereinafter, also referred to as the user). It is preferable to have an ophthalmic examination.

On the other hand, in recent years, an increasing number of users obtain contact lenses through mail-order sales via the Internet or the like without undergoing regular ophthalmic examinations. As a result, contact lens users (users) purchase contact lenses at actual stores or online stores. For example, Patent Document 1 discloses a method including a step of selling a prescription product to a consumer through an online ordering system.

Special Table 2006-503386

Many contact lens users buy contact lenses at the online store if they have enough contact lenses on hand, and at the online store if they don't have enough contact lenses at hand. People tend to buy contact lenses at stores because they run out of stock before they arrive.

As described above, since the user uses both the online store and the store together, there is a problem that the contact lens maker cannot grasp the user's purchasing trend.

The present invention has been made in view of the above problems, and an object of the present invention is to provide an information processing system, an information processing method, and a program capable of grasping the purchasing trends of each contact lens user.

The information processing system according to the first aspect of the present invention provides store identification information that identifies the store or online store where the user purchased the contact lens according to the operation of the purchasing user for each purchase of the contact lens. A server capable of acquiring contact lens identification information that identifies a contact lens product purchased by a user and transmitting the acquired store identification information and contact lens identification information together with the user identification information that can identify the user. A store identification information that identifies a store or an online store and a contact lens identification information that identifies a contact lens product are recorded and given to the user and / or the store or the online store. Storage in which reward information representing the reward to be paid is recorded in association with the user identification information that identifies the user and / or the store identification information that identifies the store or online store, and the store where the user purchased contact lenses. Alternatively, communication control that controls a communication circuit to receive store identification information that identifies an online store, contact lens identification information that identifies a contact lens product purchased by the user, and user identification information that can identify the user from a user terminal. It is determined whether or not the received store identification information matches the store identification information stored in advance in the storage, and the contact lens identification information that identifies the contact lens product purchased by the user is stored in the storage in advance. A determination unit for determining whether or not the contact lens identification information matches the contact lens identification information, and a contact lens product purchased by the user whose received store identification information matches the store identification information previously stored in the storage. If at least the condition that the contact lens identification information to be identified matches the contact lens identification information stored in the storage in advance is satisfied, the reward information is to be rewarded to the user and / or the store or the online store. It is equipped with a reward granting department to update.

According to this configuration, when a user registers contact lens identification information between the store or online store where the contact lens was purchased and the contact lens to be purchased, the user is rewarded, so that the user is contacted. Every time you purchase a lens, you can be prompted to register the contact lens identification information of the contact lens to be purchased with the store or online store where you purchased the lens.
Instead or in addition, every time a contact lens is purchased, a reward is given to the store or online store when the user registers the contact lens identification information of the contact lens to be purchased and the store or online store where the contact lens is purchased. Therefore, it is possible to encourage stores or online stores to encourage contact lens users to use this system.
As a result, it is possible to accumulate a purchase history for each user, such as which store or which online store the contact lens user purchased. As a result, it is possible to grasp the user's purchasing trend of where the contact lens user purchased the contact lens.

The information processing system according to the second aspect of the present invention is the information processing system according to the first aspect, and the contact lens identification information stored in advance in the storage is contact lens identification information of a regular distribution product. When the determination unit determines that the contact lens identification information that identifies the contact lens product purchased by the user does not match the contact lens identification information previously stored in the storage, the communication control unit determines. It is controlled to transmit information for displaying the contents according to the result to the user terminal.

According to this configuration, the user can understand that the non-regular distribution product is not rewarded and the non-regular distribution product is not rewarded, so that the user purchases the regular distribution product instead of the non-regular distribution product. Since it is possible to promote this, it is possible to suppress the risk of contact lenses of insufficient quality reaching the user's hands.

The information processing system according to the third aspect of the present invention is the information processing system according to the first or second aspect, and the purchase history of contact lenses for each user is further stored in the storage. The received store identification information matches the store identification information previously stored in the storage, and the contact lens identification information that identifies the contact lens product purchased by the user matches the contact lens identification information previously stored in the storage. If at least the condition is satisfied, the update unit for updating the purchase history stored in the storage is further provided, and the reward granting unit determines the reward to be granted according to the purchase history for each user.

According to this configuration, since the reward is determined according to the purchase history of the user, it is possible to promote the registration of the store identification information and the contact lens identification information by the user who meets the specific conditions. Further, by raising the reward given to the user having a specific purchase history, it is possible to promote the registration of the store identification information and the contact lens identification information by the user to the user having the specific purchase history. ..

The information processing system according to the fourth aspect of the present invention is the information processing system according to any one of the first to third aspects, and the communication control unit is used to provide information regarding the use or purchase of contact lenses by the user. Controlled to receive more attribute information of the user,
The reward giving unit determines the reward to be given according to the information regarding the use or purchase of the contact lens by the user or the attribute information of the user.

According to this configuration, the reward is determined according to the information regarding the use or purchase of the contact lens by the user, so that the user who meets the specific conditions can register the store identification information and the contact lens identification information by the user. Can be promoted. Further, by raising the reward given to the user of a specific attribute, it is possible to promote the registration of the store identification information and the contact lens identification information by the user to the user of the specific attribute.

The information processing system according to the fifth aspect of the present invention is the information processing system according to any one of the first to fourth aspects, and the communication control unit receives a contact lens prescription instruction from a doctor by the user. The reward giving unit determines the reward to be given according to the information indicating that the user has received the contact lens prescription instruction by the doctor.

According to this configuration, when a user receives information indicating that he / she has received a contact lens prescription instruction from a doctor, the reward given to the user is higher than the normal reward, so that the user can perform a periodic eye examination. Can be promoted. In addition, when the user receives information indicating that the user has received a contact lens prescription instruction from a doctor, the person in charge of the store or the online purchase store can raise the reward given to the purchase store or the purchase online store higher than the normal reward. It is possible to encourage the user to undergo regular eye examinations.

The information processing system according to the sixth aspect of the present invention is the information processing system according to any one of the first to fifth aspects, and the storage stores the user identification information for identifying the user and the user is a doctor. Is stored in association with information indicating the time when the prescription instruction of the contact lens was received by the information processor, and whether the elapsed period from the time when the prescription instruction was received is within the first set period. Depending on whether or not, the reward to be granted is determined.

According to this configuration, when the elapsed period from the time when the prescription instruction is received is within the first set period, the reward given to the user is higher than the normal reward, thereby promoting the periodic inspection of the eyes by the user. be able to. In addition, when the elapsed period from the time when the prescription instruction is received is within the first set period, the person in charge of the store or the purchase online store can use the user by raising the reward given to the store or the purchase online store from the normal reward. You can encourage them to undergo regular eye examinations.

The information processing system according to the seventh aspect of the present invention is the information processing system according to any one of the first to sixth aspects, and the storage stores the user identification information for identifying the user and the user is a doctor. The information indicating the time when the prescription instruction of the contact lens is received is stored in association with the information, and the communication control unit gives the user an eye after the lapse of the second set period from the time when the prescription instruction is received. The communication circuit is controlled so as to send a message prompting the user terminal to check the above.

According to this configuration, it is possible to recommend regular eye examinations to the user and promote the maintenance of the user's eye health. The second setting period may be the same as the first setting period.

The information processing system according to the eighth aspect of the present invention is the information processing system according to any one of the first to seventh aspects, and the storage has at least one of the types, prices, and transportation routes of contact lenses. The contact lens management information including one and the contact lens identification information for identifying the contact lens product are stored in association with each other, and the reward giving unit associates the contact lens identification information received from the user terminal with the contact lens identification information in the storage. The reward to be granted is determined according to the contact lens management information provided.

According to this configuration, it is possible to promote the purchase of contact lenses for astigmatism or bifocals by increasing the reward, for example, when the contact lenses are for astigmatism or bifocals. Further, for example, the higher the price of a contact lens, the higher the reward, so that the purchase of a higher priced contact lens can be promoted. Further, for example, if the transportation route is a regular route, the user can be encouraged to purchase the regular distribution product by raising the reward.

The information processing system according to the ninth aspect of the present invention is the information processing system according to any one of the first to eighth aspects, and the communication control unit informs the user terminal about the contact lens. Alternatively, the communication circuit is controlled to transmit response information for the user's contact lens consultation.

According to this configuration, information on the contact lens or response information to the user's contact lens consultation is displayed on the user terminal, and the user improves the convenience of the user by grasping any of these information. Alternatively, user satisfaction can be improved.

The information processing system according to the tenth aspect of the present invention is the information processing system according to the third aspect, and the communication control unit is a user who meets a specific condition according to the purchase history for each user. The communication circuit is controlled so as to transmit information corresponding to the specific condition to the user terminal of.

According to this configuration, information corresponding to a specific condition can be notified only to a user who meets the specific condition, so that appropriate information can be provided at an appropriate timing according to each user. Can be done.

The information processing system according to the eleventh aspect of the present invention is the information processing system according to the fourth aspect, and the communication control unit is information on the use or purchase of a contact lens by the user or attribute information of the user. The communication circuit is controlled so as to transmit the information corresponding to the specific condition to the user terminal of the user who matches the specific condition.

According to this configuration, information corresponding to a specific condition can be notified only to a user who meets the specific condition, so that appropriate information can be provided at an appropriate timing according to each user. Can be done.

The information processing system according to the twelfth aspect of the present invention is the information processing system according to the fifth aspect, and the communication control unit is information indicating that the user has received a contact lens prescription instruction by a doctor. The communication circuit is controlled so as to transmit the information corresponding to the specific condition to the user terminal of the user who matches the specific condition.

According to this configuration, information corresponding to a specific condition can be notified only to a user who meets the specific condition, so that appropriate information can be provided at an appropriate timing according to each user. Can be done.

The information processing system according to the thirteenth aspect of the present invention is the information processing system according to the eighth aspect, and the communication control unit is associated with the contact lens identification information received from the user terminal in the storage. According to the contact lens management information, the communication circuit is controlled so as to transmit the information corresponding to the specific condition to the user terminal of the user who purchased the contact lens matching the specific condition.

According to this configuration, information corresponding to a specific condition can be notified only to a user who meets the specific condition, so that appropriate information can be provided at an appropriate timing according to each user. Can be done.

The information processing method according to the fourteenth aspect of the present invention includes store identification information that identifies a store or online store in which the user purchased the contact lens according to the operation of the purchasing user for each purchase of the contact lens. A server capable of acquiring contact lens identification information that identifies a contact lens product purchased by a user and transmitting the acquired store identification information and contact lens identification information together with the user identification information that can identify the user. The store identification information that identifies the store or online store and the contact lens identification information that identifies the contact lens product are recorded, and the reward represents the reward given to the user and / or the store or online store. An information processing method executed by an information processing system including a user identification information whose information identifies the user and / or a storage recorded in association with the store identification information that identifies the store or online store. To receive from the user terminal store identification information that identifies the store or online store where the contact lens was purchased, contact lens identification information that identifies the contact lens product that the user purchased, and user identification information that can identify the user. Contact lens identification information that identifies the contact lens product purchased by the user by determining whether or not the received store identification information matches the store identification information stored in the storage in advance with the step of controlling the communication circuit. The step of determining whether or not matches the contact lens identification information previously stored in the storage, and the contact that the received store identification information matches the store identification information previously stored in the storage and that the user has purchased. If at least the condition that the contact lens identification information that identifies the product of the lens matches the contact lens identification information stored in the storage in advance is satisfied, the user and / or the store or the online store is rewarded. It has a step of updating the reward information.

According to this configuration, when a user registers contact lens identification information between the store or online store where the contact lens was purchased and the contact lens to be purchased, the user is rewarded, so that the user is contacted. Every time you purchase a lens, you can be prompted to register the contact lens identification information of the contact lens to be purchased with the store or online store where you purchased the lens.
Instead or in addition, every time a contact lens is purchased, a reward is given to the store or online store when the user registers the contact lens identification information of the contact lens to be purchased and the store or online store where the contact lens is purchased. Therefore, it is possible to encourage stores or online stores to encourage contact lens users to use this system.
As a result, it is possible to accumulate a purchase history for each user, such as which store or which online store the contact lens user purchased. As a result, it is possible to grasp the user's purchasing trend of where the contact lens user purchased the contact lens.

The program according to the fifteenth aspect of the present invention identifies a store or an online store in which a terminal having a communication circuit has purchased a contact lens, in response to an operation by the user who purchased the contact lens, for each purchase of the contact lens. A store identification information acquisition unit that acquires store identification information, a contact lens identification information acquisition unit that acquires contact lens identification information that identifies a contact lens product purchased by the user in response to an operation by the user, and the store. The communication circuit controls the communication circuit so as to transmit the identification information to the information processing device, transmit the contact lens identification information to the information processing device, and then receive the information regarding the reward transmitted from the information processing device. It is a program for functioning as a communication control unit that controls a circuit and a display control unit that controls to display information on the received reward on a display.

According to this configuration, since the user can grasp the reward, it is possible to prompt the user to operate the user terminal to acquire the store identification information and the contact lens identification information. As a result, the information processing device can acquire the purchase history of the user's contact lens, so that the management company that manages the information processing device can grasp the purchase trend of the user's contact lens. Since the user can transmit the store identification information and the contact lens identification information by operating his / her own terminal, the store does not need to prepare dedicated personnel and equipment, and the burden on the store is compared. The above-mentioned effect can be obtained after making the target lighter. From this, it can be expected that the store will actively encourage users to use this system. The same applies to online stores.

According to one aspect of the present invention, when a user registers contact lens identification information between a store or online store where the contact lens is purchased and the contact lens to be purchased, the user is rewarded. Therefore, each time a contact lens is purchased, the store or online store where the contact lens is purchased and the registration of contact lens identification information of the contact lens to be purchased can be prompted.
Instead or in addition, every time a contact lens is purchased, a reward is given to the store or online store when the user registers the contact lens identification information of the contact lens to be purchased and the store or online store where the contact lens is purchased. Therefore, it is possible to encourage stores or online stores to encourage contact lens users to use this system.
As a result, it is possible to accumulate a purchase history for each user, such as which store or which online store the contact lens user purchased. As a result, it is possible to grasp the user's purchasing trend of where the contact lens user purchased the contact lens.
According to another aspect of the present invention, since the user can grasp the reward, the user terminal can prompt the user to acquire the store identification information and the contact lens identification information. As a result, the information processing device can acquire the purchase history of the user's contact lens, so that the management company that manages the information processing device can grasp the purchase trend of the user's contact lens. Since the user can transmit the store identification information and the contact lens identification information by operating his / her own terminal, the store does not need to prepare dedicated personnel and equipment, and the burden on the store is compared. The above-mentioned effect can be obtained after making the target lighter. From this, it can be expected that the store will actively encourage users to use this system. The same applies to online stores.

It is an example of the conceptual diagram of the point giving system of the contact lens in this embodiment. It is a schematic block diagram of the information processing system which concerns on this embodiment. It is a schematic block diagram of the user terminal which concerns on this embodiment. It is a schematic block diagram of the server which concerns on this embodiment. This is an example of a contact lens master table stored in the storage of the server according to the present embodiment. This is an example of the store master table stored in the storage of the server according to the present embodiment. This is an example of a user table stored in the storage of the server according to the present embodiment. This is an example of the purchase history table stored in the storage of the server according to the present embodiment. It is a schematic diagram which shows an example of the screen transition of the reading of a store ID in an application executed by a user terminal. It is a schematic diagram which shows an example of the screen transition of the reading of a contact lens ID in an application executed by a user terminal. It is a sequence diagram which shows an example of the flow of the process of awarding points which concerns on this embodiment. This is an example of a new member registration screen according to this embodiment.

Hereinafter, each embodiment will be described with reference to the drawings. However, more detailed explanation than necessary may be omitted. For example, detailed explanations of already well-known matters and duplicate explanations for substantially the same configuration may be omitted. This is to avoid unnecessary redundancy of the following description and to facilitate the understanding of those skilled in the art.

Hereinafter, an example of a specific problem to be solved in this embodiment will be described. As described above, the contact lens manufacturer has a problem that it cannot grasp the purchasing trend of the user, and therefore has a problem that it cannot provide information at an appropriate timing according to each user.

Specifically, for example, in order for the user to use an appropriate product according to the visual acuity condition of the user, it is preferable to guide the user to a periodic eye examination. However, if all users are uniformly informed of the regular eye inspection, there is a possibility that the user who has undergone the most recent inspection will also be informed of the periodic eye inspection. It is not preferable because it makes the user feel uncomfortable. In this way, as an example of the problem that information cannot be provided at an appropriate timing according to each user, there is a problem that it is not possible to guide the periodic eye examination at an appropriate timing according to each user. is there. In response to this problem, in the present embodiment, by grasping the purchasing trend of the user, for example, the periodic inspection of the eyes is guided only to the user who purchases the contact lens only at the online store for a certain period of time. Can be done.

An example of another specific problem to be solved in this embodiment will be described. Since the transportation route and storage condition during transportation of non-regular distribution products are unknown, there is a risk that the quality of contact lenses when they arrive at the user may not be sufficient depending on the transportation route and storage condition during transportation. .. On the other hand, since the storage condition of regular distribution products is controlled during transportation (for example, the temperature is controlled at a constant temperature), the quality of contact lenses when they arrive at the user is always sufficient. It is desirable to have a regular distribution product purchased for the health of the user because it can provide something.

Therefore, in the present embodiment, a reward is given to the user when the contact lens purchased by the user is a regular distribution product, and the reward is not given to the user when the contact lens purchased by the user is not a regular distribution product. By doing so, it is possible to encourage the user to purchase a regular distribution product instead of a non-regular distribution product, and thus it is possible to suppress the risk of contact lenses of insufficient quality reaching the user's hand.

Hereinafter, in the present embodiment, the purchase of contact lenses in an actual store will be described as an example, but the same applies to the purchase in an online store on the Internet.

FIG. 1 is an example of a conceptual diagram of a contact lens point giving system according to the present embodiment. As shown in FIG. 1, a user who receives a prescription from an ophthalmologist purchases a contact lens at a store that sells contact lenses (step S1). The user operates the user terminal 1, and the user terminal 1 reads the store ID that identifies the store from the QR code (registered trademark) on the leaflet distributed at the store. The QR code (registered trademark) is an example of a two-dimensional code. The user operates the user terminal 1, and the user terminal 1 reads the contact lens ID from the barcode on the outer box of the contact lens accordingly (step S2). Here, the contact lens ID is information for identifying a contact lens product, and in the present embodiment, as an example, different information is used for each combination of the contact lens product name, BC (Base Curve), and POWER (power). is there. The contact lens ID may be different information for each product lot of the contact lens, or may be different information for each individual product.

The user terminal 1 transmits the store ID and the contact lens ID to the server 2 managed by the management company (step S3). The server 2 displays the points after the points are added if at least the condition that the received store ID matches the registered store ID and the received contact lens ID matches the registered contact lens ID is satisfied. Information is transmitted (step S4). The user terminal 1 displays the points after the points are added (step S5). The point is a concept indicating the reward given to the user and the amount thereof.

Further, when the server 2 satisfies at least the condition that the received store ID matches the registered store ID and the received contact lens ID matches the registered contact lens ID, the server 2 grants a reward to the store. Update the data in the storage to do so. The management company grants the reward indicated by the data regarding the reward in this storage to the store (step S6).

FIG. 2 is a schematic configuration diagram of an information processing system according to the present embodiment. As shown in FIG. 2, the information processing system S is connected to the server 2 connected to the user terminals 1-1 to 1-N via the communication network CN, and to the server 2 via the communication network CN. It is provided with a delivery management terminal 3. The information processing system S may or may not include user terminals 1-1, ..., 1-N (N is a natural number). The server 2 and the delivery management terminal 3 are used by a management company that manages a contact lens point granting system.

User terminals 1-1 to 1-N are terminal devices used by different users who are users of contact lenses, and are, for example, mobile phones such as multifunctional mobile phones (so-called smartphones), tablets, laptop computers, or For example, a desktop computer. A specific application is downloaded and installed in advance on the user terminals 1-1 to 1-N. This particular application includes a program according to this embodiment.

The server 2 is an example of an information processing device, and provides information to user terminals 1-1 to 1-N. The delivery management terminal 3 is a terminal device used by a contact lens delivery manager, and the contact lens ID assigned to a contact lens product of a regular distribution product by the delivery manager operating the delivery management terminal 3 Is stored in the storage 13 described later of the server 2. The delivery management terminal 3 may be in the same place as the server 2 or in a different place, but here, it is assumed that the delivery management terminal 3 is in a different place from the server 2. Hereinafter, the user terminals 1-1 to 1-N are collectively referred to as the user terminal 1.

FIG. 3 is a schematic configuration diagram of a user terminal according to the present embodiment. As shown in FIG. 3, the user terminal 1 includes, for example, an input interface 11, a communication circuit 12, a storage 13, a memory 14, a display 15, a processor 16, and an image sensor 17.
The input interface 11 receives an input from the user and outputs an input signal corresponding to the received input to the processor 16.
The communication circuit 12 is connected to the communication network CN and communicates with the server 2 connected to the communication network CN. This communication may be wired or wireless, but will be described as being wireless.

The storage 13 stores a program and various data for the processor 16 to read and execute. This program also includes the program according to the present embodiment included in the specific installed application.
The memory 14 temporarily holds data and programs. The memory 14 is a volatile memory, for example, a RAM (Random Access Memory).
The display 15 displays information according to the instructions of the processor 16. The display 15 may be externally connected to the user terminal 1 instead of being built in the user terminal 1.
The processor 16 loads the program according to the present embodiment from the storage 13 into the memory 14, and executes a series of instructions included in the program to execute the store identification information acquisition unit 161 and the contact lens identification information acquisition unit 162. It functions as a control unit 163 and a display control unit 164. Each process will be described later.
The image sensor 17 is a device that captures an image under the control of the processor 16.

FIG. 4 is a schematic configuration diagram of a server according to the present embodiment. As shown in FIG. 4, the server 2 includes an input interface 21, a communication circuit 22, a storage 23, a memory 24, an output interface 25, and a processor 26.
The input interface 21 receives an input from the administrator of the server 2 (for example, an employee of the management company), and outputs an input signal corresponding to the received input to the processor 26.
The communication circuit 22 is connected to the communication network CN and communicates with the user terminals 1-1 to 1-N connected to the communication network CN. This communication may be wired or wireless, but will be described as being wired.

The storage 23 stores a program and various data for the processor 26 to read and execute.
The memory 24 temporarily holds data and programs. The memory 24 is a volatile memory, for example, a RAM (Random Access Memory).
The output interface 25 is connected to the display 27 and outputs a video signal for displaying information on the display 27 according to a command from the processor 26. As a result, a video signal is input to the display 27 and information is displayed.

The processor 26 functions as a communication control unit 261, a determination unit 262, a reward giving unit 263, and an update unit 264 by loading a program from the storage 23 into the memory 24 and executing a series of instructions included in the program. Each process will be described later.

FIG. 5 is an example of a contact lens master table stored in the storage of the server according to the present embodiment. As shown in FIG. 5, the contact lens master table M1 stored in the storage 23 of the server 2 according to the present embodiment contains a contact lens ID for identifying a contact lens product, a product name of the contact lens, and the contact. BC (Base Curve) of the lens, POWER (power) of the contact lens, grant point, number of contact lenses included in the contact lens product, file path of image data related to the contact lens product A set of records is accumulated. As described above, the contact lens ID is different for each combination of the trade name of the contact lens, BC (Base Curve) and POWER (power). In the present embodiment, as an example, the contact lens ID stored in advance in the contact lens master table M1 of the storage 23 is a contact lens ID of a regular distribution product. These information are input in advance by the person in charge of the management company that operates the delivery management terminal 3, the delivery management terminal 3 that receives the input sends the information to the server 2, and the server 2 transmits these information to the storage 23. It is stored in the contact lens master table M1.

FIG. 6 is an example of the store master table stored in the storage of the server according to the present embodiment. As shown in FIG. 6, in the store master table M2 stored in the storage 23 of the server 2 according to the present embodiment, a store ID which is store identification information for identifying a store or an online store, a store name of the store, A set of records of the address of the store, the telephone number of the store, the FAX number of the store, the amount of compensation given to the store, and the transfer bank account information to which the compensation is transferred is accumulated. Here, as an example, a preset amount is added to the reward amount when points are given to the user.

FIG. 7 is an example of a user table stored in the storage of the server according to the present embodiment. As shown in FIG. 7, in the user table T1 stored in the storage 23 of the server 2 according to the present embodiment, a user ID which is information for identifying a user, a password used when logging in to the application, and a password of the user are stored. Records of the date of birth, the user's telephone number, the most recent time when the user received a doctor's instruction to prescribe contact lenses, and the set of points held by the user are accumulated. The user terminal 1 may receive the latest time when the prescription instruction is received from the user, transmit the received information to the server 2, and the server 2 may receive this information and store it in the storage 23.

FIG. 8 is an example of a purchase history table stored in the storage of the server according to the present embodiment. As shown in FIG. 8, the purchase history table T2 stored in the storage 23 of the server 2 according to the present embodiment contains a user ID which is information for identifying a user, a store where the user purchased contact lenses, or online. A store ID that identifies the store, a contact lens ID that identifies the contact lens product purchased by the user, and a set of registration date sets registered by the user for the purchase are accumulated. As other information, the server 2 may acquire from the user terminal the date and time when the user purchased the contact lens, the date and time when the store ID and the contact lens ID were transmitted from the user terminal, and store the contact lens in the record.

FIG. 9 is a schematic diagram showing an example of a screen transition of reading a store ID in an application executed on a user terminal. The screen G1 is the top screen after login. When the screen area of "scan and accumulate points" is selected by the user on the screen G1, the screen G2 is displayed. A window for scanning a QR code is displayed on the screen G2, and as an example, information prompting the user to scan the QR code (registered trademark) on the leaflet distributed at the store is displayed. The user holds the user terminal 1 over the QR code (registered trademark), and at that time, the user terminal 1 reads the store ID from the QR code (registered trademark). If the read store ID is a registered store ID, the screen G3 is displayed. On the other hand, if the read store ID is not the registered store ID, the screen G4 is displayed.

FIG. 10 is a schematic diagram showing an example of a screen transition of reading a contact lens ID in an application executed on a user terminal. When the "Next" button is selected on the screen G3 of FIG. 9, the transition to the screen G5 of FIG. 10 is performed. On the screen G5, a window for scanning a barcode is displayed, and as an example, information prompting to scan the barcode on the outer box of the contact lens is displayed. The user holds the user terminal 1 over the barcode, and at that time, the user terminal 1 reads the contact lens ID from the barcode. If the read contact lens ID is a registered contact lens ID, the screen G6 is displayed. On the other hand, if the read contact lens ID is not the registered contact lens ID, the screen G7 is displayed.

FIG. 11 is a sequence diagram showing an example of the flow of the point awarding process according to the present embodiment. With reference to FIGS. 9 and 10, the flow of the point awarding process according to the present embodiment will be described with reference to FIG. In FIG. 11, the user starts the application on the user terminal 1, the user ID and password are input in the application, the user terminal 1 sends these user IDs and passwords to the server 2, and the server 2 completes the user authentication. Explain as if you are. Here, the process from the point where "scan and accumulate points" is selected from the top screen G1 of FIG. 9 and the transition to the screen G2 of FIG. 9 will be described.

(Step S10) The store identification information acquisition unit 161 of the user terminal 1 controls the image sensor 17 to read the store ID from the QR code (registered trademark) on the leaflet distributed at the store. In this way, the store identification information acquisition unit 161 acquires the store identification information that identifies the store or online store where the user purchased the contact lens in response to the operation by the user.

(Step S20) The communication control unit 163 of the user terminal 1 controls the communication circuit 12 so as to transmit the read store ID to the server 2.

(Step S30) The communication control unit 261 of the server 2 controls the communication circuit 22 so as to receive the store ID transmitted in step S20 from the user terminal 1. Then, the determination unit 262 of the server 2 determines whether or not the received store ID matches the one registered in the storage 23. In this way, the communication control unit 261 of the server 2 controls to receive the store identification information that identifies the store or online store where the user purchased the contact lens from the user terminal 1 via the communication circuit 22. Then, the determination unit 262 of the server 2 determines whether or not the received store identification information matches the store identification information previously stored in the storage 23.

(Step S40) When it is determined that the store ID received in step S30 does not match the one registered in the storage 23, the communication control unit 261 of the server 2 controls the communication circuit 22 so as to transmit an error message. To do.

(Step S50) When the display control unit 164 of the user terminal 1 receives the error message transmitted in step S40, as shown in the screen G4 of FIG. 9, the scanned store is currently registered in response to the error message. It is controlled so that the display 15 shows that the error has not occurred.

(Step S60) On the other hand, when it is determined that the store ID received in step S30 matches the one registered in the storage 23, the communication control unit 261 of the server 2 sets the communication circuit 22 so as to transmit a success message. Control.

(Step S70) When the display control unit 164 of the user terminal 1 receives the success message transmitted in step S60, the display control unit 164 succeeds in scanning the store information according to the success message, as shown in the screen G3 of FIG. The fact is controlled to be displayed on the display 15. When the "Next" button is selected on the screen G3 of FIG. 9, the display control unit 164 of the user terminal 1 transitions to the screen G4 of FIG.

(Step S80) The contact lens identification information 162 of the user terminal 1 controls the image sensor 17 to read the contact lens ID from the barcode on the outer box of the contact lens purchased by the user. In this way, the contact lens identification information 162 acquires the contact lens identification information that identifies the contact lens product purchased by the user in response to the operation by the user.

(Step S90) Next, the communication control unit 163 of the user terminal 1 controls the communication circuit 12 so as to transmit the read contact lens ID to the server 2.

(Step S100) The communication control unit 261 of the server 2 controls the communication circuit 22 so as to receive the contact lens ID transmitted in step S90 from the user terminal 1. Then, the determination unit 262 of the server 2 determines whether or not the contact lens ID matches the one registered in the storage 23. In this way, the communication control unit 261 of the server 2 controls the communication circuit so as to receive the contact lens identification information for identifying the contact lens product purchased by the user from the user terminal 1. Then, the determination unit 262 of the server 2 determines whether or not the contact lens identification information for identifying the contact lens product purchased by the user matches the contact lens identification information previously stored in the storage 23.

(Step S110) When it is determined in step S100 that the contact lens ID does not match the one registered in the storage 23, the communication control unit 261 of the server 2 displays the content according to the determination result. The communication circuit 22 is controlled to transmit information (for example, an error message indicating that the product whose barcode is scanned is not a regular distribution product, that it is a product of another company, or that points cannot be awarded).

(Step S120) When the display control unit 164 of the user terminal 1 receives the error message transmitted in step S110, the content according to the result of the determination according to the error message, as shown in the screen G7 of FIG. (For example, the content that the product whose barcode is scanned is not a regular distribution product or a product of another company, the content that points cannot be given, etc.) is controlled to be displayed on the display 15.

In this way, when the determination unit 262 determines that the contact lens identification information that identifies the contact lens product purchased by the user does not match the contact lens identification information stored in the storage 23 in advance, the communication control unit of the server 2 The 261 controls to transmit the information for displaying the contents according to the result of the determination to the user terminal 1. The contents according to the result of this judgment are that the reward cannot be given, that the barcode is not registered, that the contact lens is not a regular distribution product, that the contact lens is a product of another company, that it is just an error, or Such as a combination of these.

With the above configuration, the user can understand that points are not given for non-regular distribution products and points are not given for non-regular distribution products, and the user purchases regular distribution products instead of non-regular distribution products. Therefore, it is possible to suppress the risk of contact lenses of insufficient quality reaching the user's hands.

(Step S130) When it is determined in step S100 that the contact lens ID matches the one registered in the storage 23, the processor 26 of the server 2 transmits the image data corresponding to the contact lens ID and the addition point from the storage 23. read out.

(Step S140) Next, the communication control unit 261 of the server 2 controls the communication circuit 22 so as to transmit the read image data and the addition point.

(Step S150) When the display control unit 164 of the user terminal 1 receives the image data and the given points transmitted in the step S110, the display control unit 164 displays the image data and the given points on the display 15 as shown in the screen G6 of FIG. Control to do. When the "Next scan product" button is pressed on the screen G6 of FIG. 11, the process returns to step S80 and the processes after step S80 are repeated.

(Step S160) When the "End and earn points" button is pressed on the screen G6 of FIG. 11, the communication control unit 163 of the user terminal 1 transmits to the effect that the "End and earn points" button is pressed. The communication circuit 12 is controlled so as to do so.

(Step S170) When the reward giving unit 263 of the server 2 receives the message that the "finished and earn points" button is pressed, the points stored in the user table T1 of the storage 23 are set in the contact lens master table M1. Add points associated with the contact lens ID that identifies the purchased contact lens.

(Step S180) When the reward granting unit 263 of the server 2 receives the message that the "finish and earn points" button is pressed, the reward granting amount set in advance is added to the reward amount stored in the store master table M2. To do.

In this way, the reward granting unit 263 of the server 2 has contact lens identification information in which the received store identification information matches the store identification information stored in the storage in advance and identifies the contact lens product purchased by the user. Updates the data in the storage 23 so as to reward the user and / or the store or the online store if at least the condition that the contact lens identification information matches the contact lens identification information stored in the storage in advance is satisfied.

(Step S190) Next, the communication control unit 261 of the server 2 controls the communication circuit 22 so as to transmit information for displaying the points after the points are added.

(Step S200) When the display control unit 164 of the user terminal 1 receives information for displaying the points after the points have been added, for example, on the top screen G1 of FIG. 9, the display 15 is displayed so as to display the points after the points have been added. To control.

In this way, the communication control unit 163 of the user terminal 1 controls the communication circuit 12 to transmit the store identification information to the server 2 in step S20 and the contact lens identification information to the server 2 in step S90, and then controls the communication circuit 12. The communication circuit 12 is controlled so as to receive information on the reward transmitted from the server 2 (here, as an example, information for displaying the points after the points are added). Then, in step S200, the display control unit 164 of the user terminal 1 controls to display the information regarding the received reward on the display 15.

These points can be exchanged for product coupons of retail stores (for example, restaurants, etc.), points managed by other companies, miles, electronic money, etc. in the application of the user terminal 1 or other WEB sites. Here, when the product coupon is used at the target retail store, the product can be purchased free of charge or a discount can be obtained.

(Step S210) The update unit 264 of the server 2 displays a set of the user ID of the user, the current store ID, the current contact lens ID, and the date on which the update process is executed in the purchase history table T2 of the storage 23. Is updated by adding a new record to the purchase history table T2.

In this way, the update unit 264 of the server 2 has contact lens identification information in which the received store identification information matches the store identification information previously stored in the storage 23 and identifies the contact lens product purchased by the user. Updates the purchase history stored in the storage 23 when at least the condition that the contact lens identification information matches the contact lens identification information stored in the storage 23 in advance is satisfied.

For example, the storage 23 stores a specific condition and information corresponding to the specific condition in association with each other. The reward giving unit 263 of the server 2 may determine the reward to be given according to the purchase history of each user. Then, the reward giving unit 263 may determine the reward to be given according to the purchase history of each user. According to this configuration, the use of the system is promoted by raising a reward to a user who meets a specific condition, for example, the number of times a contact lens is purchased or the number of times the system is used is a predetermined number or more. Can be done.

Further, the communication control unit 261 of the server 2 controls the communication circuit 22 so as to transmit information corresponding to the specific condition to the user terminal 1 of the user who matches the specific condition according to the purchase history for each user. You may. According to this configuration, information corresponding to a specific condition can be notified only to a user who meets the specific condition, so that appropriate information can be provided at an appropriate timing according to each user. Can be done.

As an example, a specific condition is "purchasing contact lenses only at an online store for a certain period of time", and the information corresponding to this specific condition is "information for displaying guidance for regular eye examinations". The processing will be described in the case of. For example, in the storage 23, "purchasing contact lenses only at an online store for a certain period of time" is stored as a specific condition, and "guidance for periodic eye examination is displayed" as information corresponding to this specific condition. Information for "is associated and stored. In this case, the communication control unit 261 of the server 2 refers to the purchase history of the user of the storage 23, extracts a user who has purchased contact lenses only at the online store for a certain period of time, and extracts the user of the extracted user. The communication circuit is controlled so that the terminal can transmit the information for displaying the guidance of the periodic inspection of the eyes to the user terminal 1 with reference to the storage 23. As a result, it is possible to notify the user who has purchased contact lenses only from the online store for a certain period of time about the regular eye examination, so that the regular eye examination can be performed at an appropriate timing according to each user. Can guide you.

As described above, the information processing system S according to the present embodiment includes a storage 23 in which store identification information for identifying a store or an online store and contact lens identification information for identifying a contact lens product are stored. Further, the information processing system S communicates so as to receive the store identification information for identifying the store or online store where the user purchased the contact lens and the contact lens identification information for identifying the contact lens product purchased by the user from the user terminal. A communication control unit 261 that controls the circuit is provided. Further, the information processing system S determines whether or not the received store identification information matches the store identification information stored in the storage in advance, and the contact lens identification information for identifying the contact lens product purchased by the user is previously obtained. A determination unit 262 for determining whether or not the information matches the contact lens identification information stored in the storage 23 is provided. Further, in the information processing system S, the received store identification information matches the store identification information previously stored in the storage 23, and the contact lens identification information that identifies the contact lens product purchased by the user is stored in the storage in advance. Storage to reward the user and / or the store (also referred to as the purchasing store) or the online store (also referred to as the purchasing online store) if at least the condition of matching the contact lens identification information provided is met. It is provided with a reward giving unit 263 that updates 23 data. Here, as an example, the reward for the user is points, and the reward for the purchasing store or the purchasing online store is money.

According to this configuration, when a user registers the contact lens identification information of the contact lens to be purchased with the store or online store where the contact lens is purchased each time the contact lens is purchased, the user is rewarded. On the other hand, each time a contact lens is purchased, it is possible to prompt the store or online store where the contact lens was purchased and the registration of contact lens identification information of the contact lens to be purchased.
Instead or in addition, each time a contact lens is purchased, a reward is given to the store or online store when the user registers the contact lens identification information of the contact lens to be purchased and the store or online store where the contact lens is purchased. Therefore, it is possible to encourage stores or online stores to encourage contact lens users to use this system.
As a result, it is possible to accumulate a purchase history for each user, such as which store or which online store the contact lens user purchased. As a result, it is possible to grasp the user's purchasing trend of where the contact lens user purchased the contact lens.

In step S10, the store identification information acquisition unit 161 operates the image sensor 17 to read the store ID from the QR code (store information), but the store ID may be acquired by other means. .. For example, the store identification information acquisition unit 161 may acquire a store ID that identifies the store based on the location information received by the GPS receiving unit (not shown) included in the user terminal 1, and may acquire the store ID from the store by some wireless communication. It may be acquired by controlling the operation of the communication circuit 12 so as to receive the transmitted store ID. Further, among a plurality of store IDs received from the storage 13 or the network in advance, the store ID selected by the user may be acquired via the input interface 11. It is preferable that each time the user purchases a contact lens, the store ID of the store that made the purchase can be obtained by a relatively simple operation.
Similarly, in step S80, the contact lens identification information acquisition unit 162 uses a known technique such as image recognition from a receipt received by the user from the store or the contact lens outer box itself instead of the barcode of the contact lens outer box. The ID may be read. It is preferable that each time a user purchases a contact lens, the contact lens ID of the purchased contact lens can be obtained by a relatively simple operation.

The program executed on the user terminal 1 according to the present embodiment acquires store identification information that identifies the store or online store where the user purchased contact lenses in response to an operation by the user on the terminal having a communication circuit. A store identification information acquisition unit, a contact lens identification information acquisition unit that acquires contact lens identification information that identifies a contact lens product purchased by the user in response to an operation by the user, and an information processing device that processes the store identification information. Communication control that controls the communication circuit so as to transmit the contact lens identification information to the information processing device, and then controls the communication circuit to receive information about a reward transmitted from the information processing device. It is a program for functioning as a unit and a display control unit that controls the information on the received reward to be displayed on the display.

According to this configuration, since the user can grasp the reward, it is possible to prompt the user to operate the user terminal 1 to acquire the store identification information and the contact lens identification information. As a result, the information processing device can acquire the purchase history of the user's contact lens, so that the management company that manages the information processing device can grasp the purchase trend of the user's contact lens. Since the user can transmit the store identification information and the contact lens identification information by operating his / her own terminal, the store does not need to prepare dedicated personnel and equipment, and the burden on the store is compared. The above-mentioned effect can be obtained after making the target lighter. From this, it can be expected that the store will actively encourage users to use this system. The same applies to online stores.

<Modification 1 regarding rewards given to users, stores, or online stores>
The communication control unit 261 of the server 2 may control to receive information regarding the use or purchase of contact lenses by the user or user attribute information from the user terminal 1. In that case, the reward granting unit 263 may determine the reward to be granted to the user and / or the purchasing store or the purchasing online store according to the information regarding the use or purchase of the contact lens by the user. With this configuration, the reward is determined according to the information regarding the use or purchase of the contact lens by the user, so that the user who meets the specific conditions is encouraged to register the store identification information and the contact lens identification information by the user. be able to.

For example, the reward granting unit 263 rewards the user and / or the store of purchase or the online store of purchase when the user is the first to use contact lenses (or when the user replies that the user is using contact lenses for the first time). May be higher than the normal reward. As a result, the use of contact lenses can promote the acquisition of first-time users. In this case, the communication control unit 261 controls the communication circuit 22 so as to transmit information for providing the user with information for contact lens beginners (for example, how to wear or use contact lenses) to the user terminal 1. You may.

For example, information about a user's use or purchase of contact lenses is the frequency of use or purchase of contact lenses by the user. In that case, the reward giving unit 263 may determine the reward to be given to the user and / or the purchasing store or the purchasing online store according to the frequency of use or purchase of the contact lens by the user. Specifically, for example, when the frequency of use or purchase of contact lenses of a predetermined manufacturer by a user is equal to or higher than the standard, the reward giving unit 263 raises the reward given to the user, the store of purchase, or the online store of purchase higher than the normal reward. May be good. As a result, it is possible to increase the satisfaction level of users who often use or purchase contact lenses of a predetermined manufacturer, and to improve the possibility of continuously purchasing contact lenses of a predetermined manufacturer.

For example, information about the use or purchase of contact lenses by the user is the product or type of contact lens used or purchased by the user. The reward giving unit 263 may determine the reward to be given to the user and / or the store or the online store according to the product or type of the contact lens used or purchased by the user. Specifically, for example, when the contact lens used or purchased by the user is an astigmatism contact lens or a bifocal contact lens, the reward giving unit 263 normally rewards the user, the store of purchase, or the online store of purchase. You may raise it higher. This can encourage users to use or purchase astigmatic contact lenses or bifocal contact lenses.

For example, information about a user's use or purchase of contact lenses is an answer regarding the user's use or purchase of contact lenses. FIG. 12 is an example of a new member registration screen according to the present embodiment. In FIG. 12, on the new member registration screen G8, a select box R81 for inputting the date of birth, a text box R82 for inputting a telephone number, a text box R83 for inputting a password, and a select box R84 for selecting experience of using contact lenses are displayed. ing. Here, as an option as an experience of using contact lenses, not only "I was inspected and purchased the same A brand product for the first time" but also "I was inspected and purchased the same A brand product as last time" and so on.

For example, when the user replies that the user has "purchased a product with a predetermined brand name (or product name or company name) for the first time", the reward giving unit 263 usually gives a reward to the user, the purchasing store, or the purchasing online store. It may be higher than the reward of. As a result, the acquisition of users can be promoted.

Further, the reward giving unit 263 may determine the reward to be given to the user, the store, or the online store according to the attribute information of the user. Here, the attribute information of the user is age, age, gender, place of residence, a combination thereof, and the like. With this configuration, by raising the reward given to the user of a specific attribute, it is possible to promote the registration of the store identification information and the contact lens identification information by the user to the user of the specific attribute.

For example, when the user is a teenager, the reward giving unit 263 may raise the reward given to the user, the purchasing store, or the purchasing online store higher than the normal reward. As a result, by increasing the reward given to the teenage user, it is possible to promote the registration work of the store identification information and the system and contact lens identification information by the teenage user.

<Modification 2 regarding rewards given to users, stores, or online stores>
Further, the communication control unit 261 of the server 2 may be controlled to further receive information indicating that the user has received a prescription instruction for contact lenses by a doctor. The reception of this information may be received from the user terminal 1 or may be received from a store terminal (not shown) operated by the person in charge of the store that sold the contact lens to the user. In this case, the reward giving unit 263 of the server 2 determines the reward to be given to the user and / or the purchasing store or the purchasing online store according to the information indicating that the user has received the contact lens prescription instruction by the doctor. You may.

With this configuration, when a user receives information indicating that he / she has received a contact lens prescription instruction from a doctor, the reward given to the user is higher than the normal reward, thereby promoting regular eye examination by the user. be able to. In addition, when the user receives information indicating that the user has received a contact lens prescription instruction from a doctor, the person in charge of the store or the online purchase store can raise the reward given to the purchase store or the purchase online store higher than the normal reward. It is possible to encourage the user to undergo regular eye examinations.

For example, when the reward giving unit 263 receives information indicating that the user has received a contact lens prescription instruction by a doctor, the reward given to the user and / or the purchasing store or the purchasing online store is raised from the normal reward. May be good. As a result, by raising the reward given to the user higher than the normal reward, it is possible to promote the periodic inspection of the eyes by the user. In addition, by raising the reward given to the purchasing store or the purchasing online store from the normal reward, it is possible to promote the store staff or the purchasing online store to guide the user to undergo a regular eye examination. ..

<Modification 3 regarding rewards given to users, stores, or online stores>
As shown in FIG. 7, the storage 23 stores the user identification information for identifying the user and the information indicating the time when the prescription instruction is received in association with each other. The reward giving unit 263 of the server 2 determines whether or not the elapsed period from the time when the user receives the prescription instruction of the contact lens by the doctor is within the first set period (for example, one year). The reward to be given to the user and / or the store of purchase or the online store of purchase may be determined.

With this configuration, when the elapsed period from the time when the prescription instruction is received is within the first set period, the reward given to the user is higher than the normal reward, thereby promoting the regular eye examination by the user. it can. In addition, when the elapsed period from the time when the prescription instruction is received is within the first set period, the person in charge of the store or the purchase online store can use the user by raising the reward given to the store or the purchase online store from the normal reward. You can encourage them to undergo regular eye examinations.

For example, the reward granting unit 263 of the server 2 can use the user and / or if the elapsed period from the time when the user receives a contact lens prescription instruction by a doctor is within the first set period (for example, one year). If the reward given to the purchasing store or the purchasing online store is higher than the normal reward and the elapsed period from the time when the prescription instruction is received exceeds the first set period (for example, one year), the user and / or The reward given to the purchasing store or the purchasing online store may be lower than the normal reward. This can facilitate regular eye examinations by the user. It can also encourage store personnel or purchasing online stores to guide users to undergo regular eye examinations.

<Modification 4 regarding rewards given to users, stores, or online stores>
The storage 23 associates contact lens management information, including at least one of contact lens type (eg, astigmatism or bifocal), price, and transportation route, with contact lens identification information that identifies the contact lens product. It may be stored and stored. In this case, the reward giving unit of the server 2 grants the contact lens identification information received from the user terminal 1 to the user and / or the purchasing store or the purchasing online store according to the contact lens management information associated with the storage 23. The reward may be determined. With this configuration, it is possible to promote the purchase of contact lenses for astigmatism or bifocals by increasing the reward, for example, when the contact lenses are for astigmatism or bifocals. Further, for example, the higher the price of a contact lens, the higher the reward, so that the purchase of a higher priced contact lens can be promoted. Further, for example, if the transportation route is a regular route, the user can be encouraged to purchase the regular distribution product by raising the reward.

<Example of providing information to user terminal 1: Sending a message prompting regular eye inspection>
Further, the communication control unit 261 of the server 2 prompts the user to perform a periodic eye examination after a second set period (for example, 11 months) has elapsed from the time when the user receives a contact lens prescription instruction by a doctor. May be sent. With this configuration, it is possible to recommend regular eye examinations to the user and promote the maintenance of the user's eye health. The second setting period may be the same as the first setting period.

<Example 2 of providing information to user terminal 1>
Further, the communication control unit 261 of the server 2 controls the communication circuit 22 so as to transmit information on the contact lens, response information to the user's contact lens consultation, or information on the order or delivery of the contact lens to the user terminal 1. You may. With this configuration, information on contact lenses, response information on user contact lens consultations, or information on ordering contact lenses is displayed on the user terminal 1, and the user can grasp any of these information. It is possible to improve the convenience of the user or the satisfaction of the user.

<Information about contact lenses>
For example, the information about contact lenses may be information for ordering contact lenses on the Internet. As a result, contact lenses can be ordered on the Internet, and user convenience can be improved.
Further, for example, the information regarding the contact lens may be the information on the delivery date when the contact lens is ordered on the Internet. As a result, the user can confirm the delivery date of the contact lens, and the convenience of the user can be improved.
Further, for example, the information regarding the contact lens may be the information on the expiration date of the management code used when ordering the contact lens on the Internet. As a result, the user can confirm the expiration date of the management code, and the convenience of the user can be improved.

Further, for example, the information regarding the contact lens may be information on a new contact lens product. This allows users to receive information on new contact lens products that may better meet their needs and encourage users to purchase new contact lenses. As a result, the satisfaction level of the user can be improved, and the regular use of the system can be promoted.

<Example of information on contact lenses: Color contact lenses>
Further, for example, the information on contact lenses may be information on makeup and cosmetics that match the design or color of the color contact lens purchased by the user. As a result, the user can grasp the design of the color contact lens or the make-up and cosmetics suitable for the color, improve the user's satisfaction, and promote the regular use of the system.

<Response information for contact lens consultation>
Further, for example, the response information for the user's contact lens consultation is the response information from an ophthalmologist, a staff working in an ophthalmologist, a staff with abundant knowledge of contact lenses, or the like, or the response information from a chatbot. As a result, the user can make a remote consultation, improve the user's satisfaction level, and promote the regular use of the system.
Further, for example, the response information for the user's contact lens consultation is information on various solutions (OTC eye drops, supplements, etc.) for the user's worries. As a result, the user can grasp various solutions (OTC eye drops, supplements, etc.), improve the user's satisfaction, and promote the regular use of the system.

<Example of information on ordering or shipping contact lenses: Example of scheduled flight code>
When the user receives a prescription instruction for contact lenses from a doctor, a store may issue a regular flight code for managing regular delivery of contact lenses, for example.
Information regarding ordering or delivery of contact lenses is, for example, information for accepting reservations for regular delivery on the Internet. In that case, for example, the communication control unit 261 of the server 2 may transmit information for accepting a reservation for regular delivery on the Internet to the user terminal 1. As a result, it is possible to accept reservations for regular delivery of contact lenses from users via the Internet.
Information regarding ordering or delivery of contact lenses is, for example, information for accepting updates of regular flight codes on the Internet. In that case, for example, the communication control unit 261 of the server 2 may transmit information for accepting the update of the regular flight code on the Internet to the user terminal 1. As a result, it is possible to receive updates of the regular flight code from the user via the Internet.
If it can be confirmed that the regular flight code has been updated, the reward giving unit 263 may give points to the user, for example.
The processor 26 of the server 2 may change the next delivery (purchase) date of the regular flight by the operation on the user terminal 1.
Information regarding ordering or delivery of contact lenses is, for example, information for displaying the next delivery date of contact lenses. The communication control unit 261 of the server 2 may transmit information for displaying the next delivery date of the contact lens to the user terminal 1. As a result, the next delivery date is displayed on the user terminal 1, so that the user can confirm the next delivery date.
Further, the information regarding the order or delivery of the contact lens is, for example, the information for displaying the expiration date of the regular flight code of the contact lens. The communication control unit 261 of the server 2 may transmit information for displaying the expiration date of the regular flight code of the contact lens to the user terminal 1. As a result, the expiration date of the regular flight code is displayed on the user terminal 1, so that the user can confirm the expiration date of the next scheduled flight code.
The communication control unit 261 of the server 2 is, for example, a user who uses the regular flight for the first time or a user who uses the regular flight many times with respect to the user terminal 1 of the user who has input the regular flight code. Depending on the attributes of the user, related information such as information on regular flights and information on providing discount coupons for continuous use may be transmitted.

<Example of information on ordering or shipping contact lenses: Example of purchasing online>
Information regarding ordering or delivery of contact lenses is, for example, information for accepting orders for contact lenses on the Internet. In that case, for example, the communication control unit 261 of the server 2 may transmit information for accepting an order for a contact lens to the user terminal 1 on the Internet. As a result, it is possible to accept orders for contact lenses from users via the Internet.

The communication control unit 261 of the server 2 includes purchase history for each user, information regarding the use or purchase of contact lenses by the user or user attribute information, and information indicating that the user has received a contact lens prescription instruction by a doctor. And one or more combinations of contact lens management information associated with the contact lens ID received from the user terminal 1 of the user in the storage 13 are specific to the user terminal 1 of the user who meets the specific conditions. Information corresponding to the condition may be transmitted. At this time, the information to be transmitted may be selected from the above-exemplified contact lens information, the response information to the contact lens consultation, and the contact lens ordering or delivery information under predetermined conditions.

<Example of information sent to store terminals>
When the user makes a reservation or purchase for regular delivery of contact lenses, a reward may be given to the store that issued the regular flight code. In that case, the communication control unit 261 of the server 2 is in charge of the store in charge of, for example, information on the reward given when the user executes the reservation or the regular purchase of the regular delivery of the contact lens (for example, the reward information for the current month). It may be sent to a store terminal (not shown) operated by a person, or may be sent to a store email address registered in advance in the storage 23. As a result, the store can grasp the reward for the set period (for example, for the current month) obtained from the regular flight, and can encourage the store to recommend the regular flight to the user.

When transmitting the various information described above to the user terminal, the communication control unit 261 of the server 2 responds to the specific condition to the user terminal of the user who matches the specific condition based on the information transmitted from the user terminal. The communication circuit 22 may be controlled to transmit the information to be transmitted.
For example, the communication control unit 261 may transmit information about contact lenses and stores purchased by the user a plurality of times according to the user's past purchase history of contact lenses.

At least a part of the server 2 described in the above-described embodiment may be configured by hardware or software. When configured by hardware, a program that realizes at least a part of the functions of the server 2 may be stored in a recording medium such as a flexible disk or a CD-ROM, read by a computer, and executed. The recording medium is not limited to a removable one such as a magnetic disk or an optical disk, and may be a fixed recording medium such as a hard disk device or a memory.

Further, a program that realizes at least a part of the functions of the server 2 may be distributed via a communication line (including wireless communication) such as the Internet. Further, the program may be encrypted, modulated, compressed, and distributed via a wired line or wireless line such as the Internet, or stored in a recording medium.

Further, the server 2 may be operated by one or more information processing devices. When a plurality of information processing devices are used, one of the servers 2 may be a computer, and the function may be realized as at least one means of the information processing system 1 by executing a predetermined program by the computer.

Further, in the invention of the method, all the steps (steps) may be realized by automatic control by a computer. Further, the progress control between the processes may be manually performed while the computer is used to perform each process. Further, at least a part of the whole process may be performed manually.

As described above, the present invention is not limited to the above embodiment as it is, and at the implementation stage, the components can be modified and embodied within a range that does not deviate from the gist thereof. In addition, various inventions can be formed by an appropriate combination of the plurality of components disclosed in the above-described embodiment. For example, some components may be removed from all the components shown in the embodiments. Further, components over different embodiments may be combined as appropriate.

1, 1-1-1 to 1-N User terminal 11 Input interface 12 Communication circuit 13 Storage 14 Memory 15 Display 16 Processor 161 Store identification information acquisition unit 162 Contact lens identification information acquisition unit 163 Communication control unit 164 Display control unit 17 Image sensor 2 Server 21 Input interface 22 Communication circuit 23 Storage 24 Memory 25 Output interface 26 Processor 261 Communication control unit 262 Judgment unit 263 Reward granting unit 264 Update unit 27 Display 3 Delivery management terminal CN communication network S Information processing system

Claims (15)

For each purchase of contact lenses, store identification information that identifies the store or online store where the user purchased the contact lens according to the operation of the purchasing user, and contact lens identification that identifies the contact lens product purchased by the user. An information processing system that includes at least one server that can communicate with a user terminal that acquires information and transmits the acquired store identification information and contact lens identification information together with the user identification information that can identify the user.
The store identification information that identifies the store or online store and the contact lens identification information that identifies the contact lens product are recorded, and the reward information representing the reward given to the user and / or the store or online store identifies the user. User identification information and / or storage recorded in association with the store identification information that identifies the store or online store, and
Receives from the user terminal store identification information that identifies the store or online store where the user purchased the contact lens, contact lens identification information that identifies the contact lens product that the user purchased, and user identification information that can identify the user. Communication control unit that controls the communication circuit
It is determined whether or not the received store identification information matches the store identification information stored in advance in the storage, and the contact lens identification information that identifies the contact lens product purchased by the user is a contact whose storage is stored in advance. A determination unit that determines whether or not it matches the lens identification information,
The received store identification information matches the store identification information previously stored in the storage, and the contact lens identification information that identifies the contact lens product purchased by the user is the contact lens identification information previously stored in the storage. When at least the condition of matching is satisfied, the reward giving unit that updates the reward information so as to grant the reward to the user and / or the store or the online store.
Information processing system equipped with. The contact lens identification information stored in advance in the storage is contact lens identification information of a regular distribution product.
When the determination unit determines that the contact lens identification information that identifies the contact lens product purchased by the user does not match the contact lens identification information previously stored in the storage, the communication control unit determines the result of the determination. The information processing system according to claim 1, wherein the information processing system for controlling the transmission of information for displaying the contents according to the above to the user terminal. In the storage, the purchase history of contact lenses for each user is further stored.
The received store identification information matches the store identification information previously stored in the storage, and the contact lens identification information that identifies the contact lens product purchased by the user is the contact lens identification information previously stored in the storage. If at least the condition of matching is satisfied, an update unit for updating the purchase history stored in the storage is further provided.
The information processing system according to claim 1 or 2, wherein the reward giving unit determines the reward to be given according to the purchase history of each user. The communication control unit controls to further receive information regarding the use or purchase of contact lenses by the user or attribute information of the user.
The information processing system according to any one of claims 1 to 3, wherein the reward giving unit determines the reward to be given according to information on the use or purchase of contact lenses by the user or attribute information of the user. .. The communication control unit controls to further receive information indicating that the user has received a contact lens prescription instruction by a doctor.
The information processing system according to any one of claims 1 to 4, wherein the reward giving unit determines the reward to be given according to information indicating that the user has received a prescription instruction for contact lenses by a doctor. .. In the storage, the user identification information that identifies the user and the information indicating the time when the user receives the prescription instruction of the contact lens by the doctor are stored in association with each other.
The reward-giving unit determines the reward to be granted depending on whether or not the elapsed period from the time when the prescription instruction is received is within the first set period, any one of claims 1 to 5. Information processing system described in. In the storage, the user identification information that identifies the user and the information indicating the time when the user receives the prescription instruction of the contact lens by the doctor are stored in association with each other.
From claim 1, the communication control unit controls the communication circuit so as to send a message prompting the user to examine the eyes to the user terminal after the lapse of the second set period from the time when the prescription instruction is received. The information processing system according to any one of 6. In the storage, contact lens management information including at least one of contact lens type, price, and transportation route and contact lens identification information for identifying a contact lens product are associated and stored.
According to any one of claims 1 to 7, the reward giving unit determines the reward to be given according to the contact lens management information associated with the contact lens identification information received from the user terminal in the storage. The information processing system described. The communication control unit controls the communication circuit so as to transmit information about the contact lens, response information to the consultation of the contact lens, information about the order of the contact lens, or information according to the attribute of the user to the user terminal. The information processing system according to any one of claims 1 to 8. The third aspect of claim 3, wherein the communication control unit controls a communication circuit so as to transmit information corresponding to the specific condition to a user terminal of a user who matches the specific condition according to the purchase history for each user. Information processing system. The communication control unit so as to transmit information corresponding to the specific condition to the user terminal of the user who matches the specific condition according to the information regarding the use or purchase of the contact lens by the user or the attribute information of the user. The information processing system according to claim 4, which controls a communication circuit. The communication control unit transmits information corresponding to the specific condition to the user terminal of the user who meets the specific condition in response to the information indicating that the user has received the prescription instruction of the contact lens by the doctor. The information processing system according to claim 5, which controls a communication circuit. The communication control unit identifies the contact lens identification information received from the user terminal to the user terminal of the user who has purchased the contact lens that meets the specific conditions according to the contact lens management information associated with the storage. The information processing system according to claim 8, wherein the communication circuit is controlled so as to transmit information corresponding to the condition of the above. For each purchase of a contact lens, store identification information that identifies the store or online store where the user purchased the contact lens according to the operation of the purchasing user, and contact lens identification that identifies the contact lens product purchased by the user. A store that identifies a store or online store, including at least one server that can communicate with a user terminal that acquires information and transmits the acquired store identification information and contact lens identification information together with the user identification information that can identify the user. The identification information and the contact lens identification information that identifies the contact lens product are recorded, and the reward information that represents the reward given to the user and / or the store or the online store identifies the user and / or the user. An information processing method executed by an information processing system having a storage associated with the store identification information that identifies a store or an online store.
Receives from the user terminal store identification information that identifies the store or online store where the user purchased the contact lens, contact lens identification information that identifies the contact lens product that the user purchased, and user identification information that can identify the user. The steps to control the communication circuit and
It is determined whether or not the received store identification information matches the store identification information stored in advance in the storage, and the contact lens identification information that identifies the contact lens product purchased by the user is a contact whose storage is stored in advance. Steps to determine if it matches the lens identification information,
The received store identification information matches the store identification information previously stored in the storage, and the contact lens identification information that identifies the contact lens product purchased by the user is the contact lens identification information previously stored in the storage. A step of updating the reward information to reward the user and / or the store or the online store if at least the condition of matching is met.
Information processing method having. A terminal with a communication circuit,
Each time a contact lens is purchased, a store identification information acquisition unit that acquires store identification information that identifies the store or online store where the user purchased the contact lens according to an operation by the purchasing user,
A contact lens identification information acquisition unit that acquires contact lens identification information that identifies a contact lens product purchased by the user in response to an operation by the user.
The communication circuit is controlled so as to transmit the store identification information to the information processing device and transmit the contact lens identification information to the information processing device, and then receive information on rewards transmitted from the information processing device. A communication control unit that controls the communication circuit and
A display control unit that controls the display of information on the received reward,
A program to function as.