JP2020091785A - Data operation management system and data operation management program - Google Patents

Abstract

To provide a data operation management system and a data operation management program that can simplify management of operations for data of an image forming apparatus managed by a remote management system that remotely manages the image forming apparatus.SOLUTION: A data operation management system 40 starts a workflow (S104) upon input of slip issuing information for issuing a slip of the workflow for accessing operation data as data of an image forming apparatus managed by a remote management system 30 that remotely manages the image forming apparatus (S102), and executes operations for the operation data in the workflow approved by an approver.SELECTED DRAWING: Figure 6

Description

The present invention relates to a data operation management system and a data operation management program for managing operations on data of an image forming apparatus, which is managed by a remote management system for remotely managing the image forming apparatus.

BACKGROUND ART Conventionally, there is known a technique in which a workflow is started when an applicant for the workflow inputs information for drafting the workflow, and is approved by an approver in the workflow (for example, see Patent Document 1).

JP2012-128533A

However, the conventional technique does not manage the operation on the data of the image forming apparatus, which is managed by the remote management system that remotely manages the image forming apparatus.

Therefore, the present invention provides a data operation management system and a data operation management program, which are managed by a remote management system that remotely manages an image forming apparatus, and can facilitate management of operations on data of the image forming apparatus. The purpose is to

A data operation management system of the present invention includes a workflow management unit that manages a workflow for accessing data of the image forming apparatus, which is managed by a remote management system that remotely manages the image forming apparatus, and is approved by an approver. And a data operation unit that executes an operation on the data in the workflow, and the workflow management unit starts the workflow when information for drafting the workflow is input.

With this configuration, the data operation management system of the present invention receives the information for drafting the workflow for accessing the data of the image forming apparatus, which is managed by the remote management system that remotely manages the image forming apparatus. In this case, the workflow is started, and the operation on the data of the image forming apparatus managed by the remote management system is executed in the workflow approved by the approver. Therefore, the image forming apparatus managed by the remote management system. It is possible to facilitate the management of the operation on the data.

The data operation management system of the present invention includes a password management unit that manages a one-time password for accessing the data, and the password management unit generates the one-time password in the workflow approved by the approver. Then, the generated one-time password is notified to the applicant of the workflow, the data operation unit executes the operation on the data when the authentication using the one-time password is successful, and the password management unit The one-time password may be deleted when the workflow is completed.

With this configuration, the data operation management system of the present invention enables the operation of the data of the image forming apparatus, which is managed by the remote management system, by the one-time password. It is possible to appropriately manage the operation on the device data.

In the data operation management system of the present invention, the information for drafting the workflow may include information for specifying the data to be operated by the data operation unit.

With this configuration, the data operation management system of the present invention enables only the data specified in the information for drafting the workflow to be operated, and therefore the operation of the data of the image forming apparatus managed by the remote management system is performed. Can be properly managed.

In the data operation management system of the present invention, the workflow management unit may manage a history of operations executed in the workflow.

With this configuration, the data operation management system of the present invention manages the history of operations on the data of the image forming apparatus that is managed by the remote management system, so that the data of the image forming apparatus that is managed by the remote management system is managed. It is possible to properly manage the operation for.

In the data operation management system of the present invention, the information for drafting the workflow includes the content of the operation on the data, and the data operation management system is configured so that when the operation by the data operation unit is editing. , An operation monitoring unit that monitors whether or not the operation by the data operation unit has been approved by the approver, and the data operation unit has the operation by the data operation unit approved by the approver. When it is determined by the operation monitoring unit that the operation is performed, the result of the operation performed by the data operating unit may be reflected in the remote management system.

With this configuration, in the data operation management system of the present invention, when the editing of the data of the image forming apparatus, which is managed by the remote management system, is approved by the approver, the result of this editing is managed by the remote management system. Therefore, it is possible to appropriately manage the operation on the data of the image forming apparatus, which is managed by the remote management system.

The data operation management program of the present invention is approved by an approver and a workflow management unit that manages a workflow for accessing data of the image forming apparatus, which is managed by a remote management system that remotely manages the image forming apparatus. A data operation unit that executes an operation on the data in the workflow is caused to function in a computer, and the workflow management unit starts the workflow when information for drafting the workflow is input. And

With this configuration, the computer that executes the data operation management program of the present invention is for creating a workflow for accessing the data of the image forming apparatus, which is managed by the remote management system that remotely manages the image forming apparatus. It is managed by the remote management system because the workflow is started when the information is input, and the operation on the data of the image forming apparatus, which is managed by the remote management system, is executed in the workflow approved by the approver. It is possible to facilitate management of operations on data of the image forming apparatus.

The data operation management system and the data operation management program of the present invention can facilitate management of operations on data of an image forming apparatus, which is managed by a remote management system that remotely manages the image forming apparatus.

1 is a block diagram of a system according to an embodiment of the present invention. FIG. 2 is a block diagram of the remote management system shown in FIG. 1 when configured by one computer. 2 is a block diagram of the data operation management system shown in FIG. 1 when it is configured by one computer. FIG. It is a figure which shows an example of the workflow management information shown in FIG. It is a block diagram of the user terminal shown in FIG. It is a sequence diagram of an operation of the system shown in FIG. 1 when a workflow is drafted. FIG. 7 is a sequence diagram of “approved” shown in FIG. 6. FIG. 8 is a sequence diagram of “after performing authentication” shown in FIG. 7. FIG. 9 is a sequence diagram of “data acquisition” shown in FIG. 8. FIG. 9 is a sequence diagram of “data editing” shown in FIG. 8. FIG. 11 is a sequence diagram of “end of data editing” shown in FIG. 10. 4 is a flowchart of the operation of the data operation management system shown in FIG. 3 when updating operation history information.

Embodiments of the present invention will be described below with reference to the drawings.

First, the configuration of a system according to an embodiment of the present invention will be described.

FIG. 1 is a block diagram of a system 10 according to this embodiment.

As shown in FIG. 1, the system 10 includes an image forming apparatus 20. The image forming apparatus 20 is, for example, an MFP (Multifunction Peripheral), a printer-dedicated machine, or the like. In addition to the image forming apparatus 20, the system 10 can include at least one image forming apparatus having the same configuration as the image forming apparatus 20.

The system 10 includes a remote management system 30 that is a server system that remotely manages the image forming apparatus in the system 10. The remote management system 30 may be configured by one computer or may be configured by a plurality of computers.

The system 10 includes a data operation management system 40 that is a server system that manages operations such as reference and editing of image forming apparatus data (hereinafter referred to as “operation data”) managed by the remote management system 30. .. The data operation management system 40 may be composed of one computer or plural computers.

The system 10 includes a user terminal 50 used by a user of the data operation management system 40. The user terminal 50 is composed of, for example, a computer such as a PC (Personal Computer). In addition to the user terminal 50, the system 10 can include at least one user terminal having the same configuration as the user terminal 50, such as the user terminal 60. Here, the user of the data operation management system 40 is, for example, an employee of a business operator who operates the remote management system 30.

The image forming apparatus in the system 10 and the remote management system 30 are communicably connected to each other via a network such as the Internet. The remote management system 30 and the data operation management system 40 are communicably connected to each other via a network such as a LAN (Local Area Network) or the Internet. The data operation management system 40 and the user terminal in the system 10 are communicably connected to each other via a network such as a LAN or the Internet.

FIG. 2 is a block diagram of the remote management system 30 when it is configured by one computer.

The remote management system 30 shown in FIG. 2 includes an operation unit 31 which is an operation device such as a keyboard and a mouse to which various operations are input, and a display device such as an LCD (Liquid Crystal Display) which displays various information. A certain display unit 32, a communication unit 33 that is a communication device that communicates with an external device directly via a network such as a LAN or the Internet, or directly by wire or wirelessly without a network, and stores various information. A storage unit 34, which is a non-volatile storage device such as a semiconductor memory or an HDD (Hard Disk Drive), and a control unit 35 that controls the entire remote management system 30 are provided.

The storage unit 34 stores a remote management program 34a for remotely managing the image forming apparatus in the system 10. The remote management program 34a may be installed in the remote management system 30 at the manufacturing stage of the remote management system 30, or may be a CD (Compact Disk), a DVD (Digital Versatile Disk), a USB (Universal Serial Bus) memory, or the like. May be additionally installed in the remote management system 30 from an external storage medium, or may be additionally installed in the remote management system 30 from a network.

The storage unit 34 stores, in the operation data, actual operation data 34b as data set in the image forming apparatus in the system 10, and in the operation data, system log data which is data of a system log of the image forming apparatus in the system 10. 34c is stored. For example, the actual operation data 34b includes data of the image forming apparatus in the system 10 such as a device name of the image forming apparatus and an IP (Internet Protocol) address, and data of the user of the image forming apparatus in the system 10 such as a user name. And are included. The actual operation data 34b is data that can be referred to and edited such as addition, change and deletion. The system log data 34c is data that can be referenced but cannot be edited.

The control unit 35 includes, for example, a CPU (Central Processing Unit), a ROM (Read Only Memory) that stores programs and various data, and a RAM (Random Memory) that is used as a work area of the CPU of the control unit 35. Access Memory). The CPU of the control unit 35 executes the program stored in the storage unit 34 or the ROM of the control unit 35.

The control unit 35 realizes the remote management unit 35a that remotely manages the image forming apparatus in the system 10 by executing the remote management program 34a. The remote management unit 35a can set the actual operation data 34b in the image forming apparatus in the system 10, and can collect the actual operation data 34b and the system log data 34c from the image forming apparatus in the system 10.

FIG. 3 is a block diagram of the data operation management system 40 when it is configured by one computer.

The data operation management system 40 shown in FIG. 3 includes an operation unit 41 that is an operation device such as a keyboard and a mouse to which various operations are input, and a display unit 42 that is a display device such as an LCD that displays various information. And a communication unit 43 that is a communication device that communicates with an external device directly via a network such as a LAN or the Internet, or directly by wire or wirelessly without passing through the network, and a semiconductor memory that stores various types of information. A storage unit 44 which is a non-volatile storage device such as a HDD, and a control unit 45 which controls the entire data operation management system 40.

The storage unit 44 stores a data operation management program 44a for managing operations such as reference and editing of operation data. The data operation management program 44a may be installed in the data operation management system 40 at the manufacturing stage of the data operation management system 40, or may be installed from an external storage medium such as a CD, a DVD, or a USB memory. May be additionally installed in the data operation management system 40 or may be additionally installed in the data operation management system 40 from the network.

The storage unit 44 stores workflow management information 44b for managing a workflow for accessing operation data.

FIG. 4 is a diagram showing an example of the workflow management information 44b.

The workflow management information 44b illustrated in FIG. 4 includes the workflow identification information, the operation target data in the workflow (hereinafter referred to as “target data”), and the date and time associated with the target data. The date and time of the operation target in the workflow (hereinafter referred to as "target date and time"), the content of the operation in the workflow for the target data (hereinafter referred to as "target operation content"), and the operation in the workflow for the target data is acquired and edited. Each of the workflows includes operation type information indicating which one of the above and the workflow status. When the operation on the target data is editing, the target data includes actual operation data. In FIG. 4, the concrete contents of the target data and the target operation contents are omitted.

As shown in FIG. 3, the storage unit 44 stores a password management table 44c for managing a one-time password for accessing operation data.

The storage unit 44 includes a temporary storage unit 44d that temporarily stores operation data.

The storage unit 44 can store operation history information 44e indicating an operation history of a user of the data operation management system 40 in a workflow.

The control unit 45 includes, for example, a CPU, a ROM that stores programs and various data, and a RAM that is a memory used as a work area of the CPU of the control unit 45. The CPU of the control unit 45 executes the program stored in the storage unit 44 or the ROM of the control unit 45.

The control unit 45 executes the data operation management program 44a to manage the workflow for accessing the operation data managed by the remote management system 30, and the workflow management unit 45a for accessing the operation data. A password management unit 45b that manages a time password, a data operation unit 45c that performs an operation on operation data in a workflow approved by an approver, and a data operation unit 45c when the operation by the data operation unit 45c is editing. The operation monitoring unit 45d that monitors whether or not the operation has been approved by the approver is realized.

FIG. 5 is a block diagram of the user terminal 50.

As shown in FIG. 5, the user terminal 50 has an operation unit 51, which is an operation device such as a keyboard and a mouse, for inputting various operations, and a display, which is a display device such as an LCD, for displaying various information. The unit 52, a communication unit 53 that is a communication device that communicates with an external device directly via a network such as a LAN or the Internet, or directly by wire or wirelessly without a network, and stores various information, for example. A storage unit 54, which is a non-volatile storage device such as a semiconductor memory or HDD, and a control unit 55 that controls the entire user terminal 50 are provided.

The storage unit 54 stores operation agent software 54a for operating the operation data. The operation agent software 54a may be installed in the user terminal 50 at the manufacturing stage of the user terminal 50, or may be additionally installed in the user terminal 50 from an external storage medium such as a CD, a DVD, or a USB memory. It may be installed, or may be additionally installed on the user terminal 50 from the network.

The control unit 55 includes, for example, a CPU, a ROM that stores programs and various data, and a RAM that is a memory used as a work area of the CPU of the control unit 55. The CPU of the control unit 55 executes the program stored in the storage unit 54 or the ROM of the control unit 55.

The control unit 55 realizes the operation agent unit 55a that operates the operation data by executing the operation agent software 54a.

Next, the operation of the system 10 will be described.

FIG. 6 is a sequence diagram of the operation of the system 10 when a workflow is submitted.

The user who needs approval by the approver to access the operation data starts the process of the operation agent unit 55a by operating the operation unit 51 of the user terminal 50 in order to apply for the workflow for accessing the operation data. Can be directed through. Hereinafter, this user is referred to as "applicant". When instructed to start the process of the operation agent unit 55a, the control unit 55 of the user terminal 50 starts the process of the operation agent unit 55a (S101).

The applicant can input information for drafting a workflow (hereinafter referred to as “draft information”) via the operation unit 51 of the user terminal 50. When the draft information is input via the operation unit 51, the operation agent unit 55a transmits the draft information input via the operation unit 51 to the data operation management system 40 (S102). Note that the draft information includes either a data acquisition statement such as a query for acquiring the target data or a data editing statement such as a query for editing the target data. The data acquisition statement or data edit statement includes information for specifying the target data, information for specifying the target date and time, and the target operation content. The target data included in the data edit statement includes actual operation data. The draft information may include information that is neither a data acquisition statement nor a data edit statement. For example, whether the operation on the target data is acquisition or editing can be determined based on the content of the target operation, but the approver determines whether or not the applicant approves access to the operation data. For facilitation, operation type information indicating whether the operation on the target data is acquisition or editing may be included in the drafting information.

When the workflow management unit 45a of the data operation management system 40 receives the draft information transmitted from the user terminal 50 in S102, the workflow based on the received draft information (hereinafter referred to as "target workflow"). Is added to the workflow management information 44b (S103). Here, the workflow management unit 45a records, as the status of the target workflow, "drafting completed" indicating that a bill has been issued in the workflow management information 44b.

Next, the workflow management unit 45a starts the target workflow (S104).

After the processing of S104, the workflow management unit 45a requests the user terminal 60 of the approver to approve the content of the target workflow stored in the workflow management information 44b (S105).

Upon receiving the request in S105, the control unit of the user terminal 60 displays the content of the target workflow included in this request on the display unit of the user terminal 60 (S106). Therefore, the approver can confirm the content of the target workflow via the display unit of the user terminal 60.

As a result of confirming the content of the target workflow, the approver can input an answer indicating whether to approve the content of the target workflow via the operation unit of the user terminal 60. When a response indicating whether or not to approve the content of the target workflow is input via the operation unit of the user terminal 60, the control unit of the user terminal 60 is input via the operation unit of the user terminal 60. The answer is transmitted to the data operation management system 40 (S107).

The workflow management unit 45a of the data operation management system 40 determines that the applicant should access the operational data when a response indicating that the approver does not approve the content of the target workflow is sent from the user terminal 60 in S107. Information indicating that the approver has not approved is transmitted to the user terminal 50 of the applicant (S108).

Upon receiving the information transmitted from the data operation management system 40 in S108, the control unit 55 of the user terminal 50 displays the received information on the display unit 52 (S109). Therefore, the applicant can recognize via the display unit 52 that the approver has not approved the access to the operation data.

After the processing of S108, the workflow management unit 45a of the data operation management system 40 overwrites the workflow management information 44b with "abnormal completion" indicating the abnormal completion as the status of the target workflow (S110). Is completed (S111).

FIG. 7 is a sequence diagram of “approved” shown in FIG.

When the response indicating that the approver approves the content of the target workflow is transmitted from the user terminal 60 in S107, the workflow management unit 45a of the data operation management system 40 receives the target workflow as shown in FIG. As the status, the workflow management information 44b is overwritten with "approved" indicating approval (S131).

Next, the password management unit 45b creates a one-time password for accessing the operation data (S132), and adds the one-time password created in S132 to the password management table 44c (S133).

Next, the password management unit 45b transmits the one-time password generated in S132 to the user terminal 50 of the applicant (S134).

When the control unit 55 of the user terminal 50 receives the one-time password transmitted from the data operation management system 40 in S134, the control unit 55 notifies the display unit 52 of the received one-time password (S135). Therefore, the applicant can confirm the one-time password via the display unit 52.

After confirming the one-time password displayed in S135, the applicant can input a request for authentication of the access right using the one-time password via the operation unit 51 of the user terminal 50. When a request for authentication of the access right using the one-time password is input via the operation unit 51, the operation agent unit 55a requests the data operation management system 40 to authenticate the access right using the one-time password. (S136).

Upon receiving the request in S136, the data operating unit 45c of the data operation management system 40 executes the authentication of the access right using the one-time password included in this request (S137).

FIG. 8 is a sequence diagram of “after performing authentication” shown in FIG. 7.

When the authentication in S137 is successful, the data operation unit 45c of the data operation management system 40 determines the type of operation for the target data of the target workflow in the workflow management information 44b as shown in FIG. A determination is made based on the target operation content (S151).

FIG. 9 is a sequence diagram of “data acquisition” shown in FIG.

When the data operation unit 45c determines in S151 that the type of operation on the target data is acquisition, as shown in FIG. 9, among the target data of the target workflow in the workflow management information 44b, the associated date and time is workflow management. The remote management system 30 is requested for data that is the target date and time of the target workflow in the information 44b (S171).

Upon receiving the request in S171, the control unit 35 of the remote management system 30 acquires the data targeted by the request from at least one of the actual operation data 34b and the system log data 34c (S172), and acquires the data acquired in S172. The data is transmitted to the data operation management system 40 (S173).

When the data operation unit 45c of the data operation management system 40 receives the data transmitted from the remote management system 30 in S173, this data is stored in the temporary storage unit 44d (S174) and stored in the temporary storage unit 44d. The data is transmitted to the user terminal 50 (S175).

When receiving the data transmitted in S175, the operation agent unit 55a of the user terminal 50 displays the received data on the display unit 52 (S176). Therefore, the applicant can refer to the data whose associated date and time is the target date and time among the target data of the target workflow through the display unit 52.

The applicant can instruct the end of the data reference via the operation unit 51 of the user terminal 50. The operation agent unit 55a, when the end of the data reference is instructed via the operation unit 51, notifies the data operation management system 40 of the end of the data reference (S177) and ends the display started in S176. (S178).

The applicant can instruct the end of the process of the operation agent unit 55a via the operation unit 51 of the user terminal 50. When the operation agent unit 55a is instructed to end its own processing via the operation unit 51, the operation agent unit 55a notifies the data operation management system 40 of the end of its own processing (S179), and ends its own processing (S180). ).

The data operation unit 45c of the data operation management system 40 is stored in the temporary storage unit 44d when the reception of the data transmitted from the remote management system 30 in S173 is completed and the notification in S177 or S179 is received. The deleted data is erased (S181).

FIG. 10 is a sequence diagram of “data editing” shown in FIG.

As illustrated in FIG. 8, when the data operation unit 45c determines in S151 that the type of operation on the target data is editing, as illustrated in FIG. 10, among the target data of the target workflow in the workflow management information 44b, the association is performed. The remote management system 30 is requested for data whose date and time indicated is the target date and time of the target workflow in the workflow management information 44b (S201).

Upon receiving the request in S201, the control unit 35 of the remote management system 30 acquires the target data of this request from at least one of the actual operation data 34b and the system log data 34c (S202), and acquires the data acquired in S202. The data is transmitted to the data operation management system 40 (S203).

Upon receiving the data transmitted from the remote management system 30 in S203, the data operation unit 45c of the data operation management system 40 stores this data in the temporary storage unit 44d (S204), and stores it in the temporary storage unit 44d. The data and the information indicating that the actual operation data of the data can be edited are transmitted to the user terminal 50 (S205).

Upon receiving the data and information transmitted from the data operation management system 40 in S205, the operation agent unit 55a of the user terminal 50 displays the received data on the display unit 52 in a state where the actual operation data can be edited. (S206). Therefore, the applicant can refer to the data whose associated date and time is the target date and time among the target data of the target workflow through the display unit 52, and use the editing of the actual operation data of this data. An instruction can be given via the operation unit 51 of the person terminal 50.

When the operation agent unit 55a is instructed via the operation unit 51 to edit the actual operation data displayed on the display unit 52, the operation agent unit 55a requests the data operation management system 40 to edit the actual operation data (S207).

Upon receiving the request in S207, the data operation unit 45c of the data operation management system 40 edits the data stored in the temporary storage unit 44d with the content of this request (S208), and stores the data stored in the temporary storage unit 44d. Is transmitted to the user terminal 50 (S209).

Upon receiving the data transmitted in S209, the operation agent unit 55a of the user terminal 50 displays the received data on the display unit 52 in a state where the actual operation data can be edited (S210). Therefore, the applicant can refer to the edited data stored in the temporary storage unit 44d via the display unit 52 of the user terminal 50, and edit the actual operation data out of this data by the user. It is possible to give an instruction via the operation unit 51 of the terminal 50.

FIG. 11 is a sequence diagram of “data editing end” shown in FIG.

The applicant can instruct the end of data editing via the operation unit 51 of the user terminal 50. After the processing of S206, the system 10 can repeatedly execute the series of processing of S207 to S210 until the end of data editing is instructed via the operation unit 51. When the operation agent unit 55a is instructed to end the data editing via the operation unit 51, as shown in FIG. 11, the operation agent unit 55a requests the data operation management system 40 to end the data editing (S231).

Upon receiving the request in S231, the operation monitoring unit 45d of the data operation management system 40 edits the data transmitted from the remote management system 30 in S203 according to the target operation content of the target workflow in the workflow management information 44b. Is generated (S232). Note that the operation monitoring unit 45d may execute the process of S232 after receiving the data transmitted from the remote management system 30 in S203 and before receiving the request in S231.

When both the reception of the request in S231 and the generation of the result in S232 are completed, the operation monitoring unit 45d stores the result generated in S232 and the editing result in S208, that is, the temporary storage unit 44d. It is determined whether or not the data matches the data (S233). Here, the fact that the result generated in S232 and the data stored in the temporary storage unit 44d match means that the editing approved by the approver was executed in S208. On the other hand, the fact that the result generated in S232 does not match the data stored in the temporary storage unit 44d means that the edit approved by the approver was not executed in S208.

When the data operation unit 45c determines in S233 that the result generated in S232 and the data stored in the temporary storage unit 44d match, the data management unit 45c selects the actual operation data from the data stored in the temporary storage unit 44d as the remote management system. The remote management system 30 is requested to reflect the actual operation data managed by the remote management system 30 (S234).

Upon receiving the request in S234, the control unit 35 of the remote management system 30 reflects the actual operation data designated to be reflected in the actual operation data 34b in the request in S234 in the actual operation data 34b (S235). After the processing of S235, the remote management unit 35a of the remote management system 30 sets the actual operation data 34b changed in S235 in the image forming apparatus targeted by this actual operation data 34b.

After the processing of S235, the control unit 35 notifies the data operation management system 40 of the completion of reflection (S236).

Upon receiving the notification in S236, the data operation unit 45c of the data operation management system 40 deletes the data stored in the temporary storage unit 44d (S237).

When the data operation unit 45c determines in S233 that the result generated in S232 does not match the data stored in the temporary storage unit 44d, the data operation unit 45c erases the data stored in the temporary storage unit 44d (S238).

As shown in FIG. 8, when the authentication in S137 fails, the data operating unit 45c of the data operation management system 40 notifies the user terminal 50 of the authentication failure (S152).

When the operation agent unit 55a of the user terminal 50 is notified of the authentication failure in S152, the operation agent unit 55a displays the authentication failure on the display unit 52 (S153). Therefore, the applicant can recognize the authentication failure via the display unit 52.

When the workflow management unit 45a of the data operation management system 40 executes the processing of S181 or S237, the workflow management information 44b is overwritten with "normal completion" indicating that the target workflow is normally completed (S154). ..

After executing the processing of S152 or S238, the workflow management unit 45a of the data operation management system 40 overwrites the workflow management information 44b with "abnormal completion" as the status of the target workflow (S155).

When the process of S154 or S155 ends, the workflow management unit 45a completes the target workflow (S156).

When the processing of S156 ends, the password management unit 45b deletes the one-time password generated in S132 from the password management table 44c (S157).

FIG. 12 is a flowchart of the operation of the data operation management system 40 when updating the operation history information 44e.

The workflow management unit 45a of the data operation management system 40 executes the operation shown in FIG. 12 every time the workflow is started.

As shown in FIG. 12, the workflow management unit 45a determines whether or not the user's operation is executed in the target workflow (S251).

When the workflow management unit 45a determines in S251 that the user's operation has been performed in the target workflow, the workflow management unit 45a adds the history of this operation to the operation history information 44e (S252).

The workflow management unit 45a determines in S251 that the user's operation has not been executed in the target workflow or executes the process of S252, and then determines whether or not the target workflow has been completed (S253).

When determining in S253 that the target workflow has not been completed, the workflow management unit 45a executes the process of S251.

When the workflow management unit 45a determines in S253 that the target workflow has been completed, the workflow management unit 45a ends the operation illustrated in FIG.

As described above, the data operation management system 40 starts the workflow when the information for drafting the workflow for accessing the operation data managed by the remote management system 30 is input (S102). (S104), the operation on the operation data managed by the remote management system 30 is executed in the workflow approved by the approver (“S171 and S174 to S175” or “S201, S204 to S205, S208 to S209 and S232 to S234"), it is possible to facilitate the management of the operation on the operation data managed by the remote management system 30.

Since the data operation management system 40 enables the operation data managed by the remote management system 30 with the one-time password (S132 to S134 and S137), the operation data managed by the remote management system 30 is operated. Can be properly managed.

The data operation management system 40 enables only the data specified in the information for drafting the workflow (“S171 and S174 to S175” or “S201, S204 to S205, S208 to S209 and S232 to S234”). Therefore, it is possible to appropriately manage the operation on the operation data managed by the remote management system 30.

Since the data operation management system 40 manages the history of operations on the operation data managed by the remote management system 30 (S252), it is possible to appropriately manage the operations on the operation data managed by the remote management system 30. it can.

The data operation management system 40, when the editing of the operation data managed by the remote management system 30 is approved by the approver, reflects the result of this editing on the remote management system 30 (S201, S204-). Since S205, S208 to S209 and S232 to S234), it is possible to appropriately manage the operation on the operation data managed by the remote management system 30.

At least one computer forming the remote management system 30 and at least one computer forming the data operation management system 40 may be common to the remote management system 30 and the data operation management system 40. For example, the remote management system 30 and the data operation management system 40 may be completely configured by the same computer.

20 image forming apparatus 30 remote management system 34b actual operation data (image forming apparatus data)
34c System log data (data of image forming apparatus)
40 Data operation management system (computer)
44a Data operation management program 45a Workflow management unit 45b Password management unit 45c Data operation unit 45d Operation monitoring unit

Claims (6)

A workflow management unit that manages a workflow for accessing data of the image forming apparatus, which is managed by a remote management system that remotely manages the image forming apparatus;
A data operation unit that executes an operation on the data in the workflow approved by the approver,
The data operation management system, wherein the workflow management unit starts the workflow when information for drafting the workflow is input. A password management unit that manages a one-time password for accessing the data,
The password management unit generates the one-time password in the workflow approved by the approver, and notifies the applicant of the workflow of the generated one-time password,
The data operation unit executes an operation on the data when the authentication using the one-time password is successful,
The data operation management system according to claim 1, wherein the password management unit deletes the one-time password when the workflow is completed. The data operation management according to claim 1 or 2, wherein the information for drafting the workflow includes information for specifying the data to be operated by the data operation unit. system. The data operation management system according to any one of claims 1 to 3, wherein the workflow management unit manages a history of operations executed in the workflow. The information for drafting the workflow includes the content of operation on the data,
The data operation management system includes an operation monitoring unit that monitors whether or not the operation by the data operation unit has been approved by the approver when the operation by the data operation unit is editing,
The data operation unit reflects the result of the operation by the data operation unit in the remote management system when the operation monitoring unit determines that the operation by the data operation unit has been approved by the approver. The data operation management system according to any one of claims 1 to 4, wherein the data operation management system is provided. A workflow management unit that manages a workflow for accessing data of the image forming apparatus, which is managed by a remote management system that remotely manages the image forming apparatus;
A data operation unit that executes an operation on the data in the workflow approved by the approver, and causes the computer to function.
The data operation management program, wherein the workflow management unit starts the workflow when information for drafting the workflow is input.

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