JP2020091726A - Notification device and notification method - Google Patents

Abstract

To provide information which indicates a membership-based system which allows users to use services satisfying use conditions of the users.SOLUTION: An information processing device 4 comprises: a service information acquisition unit 431 which acquires service information, membership-based information and user identification information; a specification unit 432 which specifies another membership-based system in which a user is registered from among a plurality of membership-based systems being specific objects on the basis of the membership-based information and the user identification information acquired by the service information acquisition unit 431 and specifies the membership-based system which allows a user to use a service; and a notification unit 436 which notifies a communication terminal used by the user of information indicating a membership-based system which satisfies a use condition designated by the user among the plurality of membership-based systems including the membership-based system that the membership-based information acquired by the service information acquisition unit 431 indicates and the membership-based system specified by the specification unit 432.SELECTED DRAWING: Figure 4

Description

The present invention relates to a notification device and a notification method for notifying information regarding services available to a user.

Conventionally, there is known a system that allows a member to use a service on condition that the member is registered. In Patent Document 1, in a member service system (hereinafter referred to as a member base system) that provides a member service to a member, a service provided by a service company that has a membership contract with a company that provides the member base system is used. The technology to do this is described.

JP 2004-70597 A

A user who is a member of the member base system can use the service provided by the service provider via the member base system. By the way, the contents of available services may differ depending on the member base system. In this case, if the service available through the member base system does not meet the user's use condition, the user must search for another member base system that can use the service satisfying his/her own use condition. It was a hassle.

Therefore, the present invention has been made in view of these points, and it is an object of the present invention to provide a notification device and a notification method capable of providing information indicating a member base system that can use a service satisfying a use condition of a user. To aim.

A notification device according to a first aspect of the present invention provides information indicating a service used by a user via a member base system, member base information for identifying the member base system, and the user for identifying the user. Based on the service information acquisition unit that acquires the user identification information registered in the member base system as information, and the member base information and the user identification information acquired by the service information acquisition unit, it is a specific target. Identification of a member base system that is different from the member base system, in which the user is registered, and a member base system in which the user can use the service from a plurality of member base systems Of a plurality of member base systems including a department, a member base system indicated by the member base information acquired by the service information acquisition unit, and the member base system specified by the specifying unit, the usage condition specified by the user And a notification unit that notifies the communication terminal used by the user of information indicating a member base system satisfying the above condition.

The service information acquisition unit may further acquire information indicating the usage conditions, and the notification unit may be configured to satisfy the usage conditions acquired by the service information acquisition unit among the plurality of member base systems. Information indicating the member base system may be notified to the communication terminal.

The service information acquisition unit, from the member base system accessed by the communication terminal, information indicating the service, the member base information corresponding to the member base system, and the user registered in the member base system. And the user identification information corresponding to
The notifying unit may notify the communication terminal of the content of the service available in each of the plurality of member base systems satisfying the use condition.

The notification device may further include a map generation unit that generates a map displaying a use place of a service available through the member base system satisfying the use condition, and the notification unit may generate the map. The map generated by the department may be notified to the communication terminal as information indicating a member base system satisfying the use condition.
The map generation unit may generate the map in which the usage place of the service is displayed in a different mode for each member base system.

The notification device may further include a selection information acquisition unit that acquires information indicating one member base system selected by the user from the member base system satisfying the use condition, and the notification unit is You may notify the said communication terminal of the address information for accessing the reservation page which receives the reservation of the said service via the said one selected member base system.

The specifying unit may specify the other member base system including a member base system in which the user is not registered, the notification unit further includes a member base system that cannot use a service. Among the systems, the communication terminal may be notified of information indicating a member base system satisfying the use condition specified by the user.

A notification method according to a second aspect of the present invention is a computer-executed information indicating a service used by a user via a member base system, member base information for identifying the member base system, and the user. A step of acquiring user identification information registered in the member base system as information for identifying, and a plurality of member bases to be identified based on the acquired member base information and the user identification information From the system, a step of specifying another member base system different from the member base system in which the user is registered, and specifying a member base system in which the user can use the service, Among the plurality of member base systems including the member base system indicated by the member base information and the identified member base system, the user uses the information indicating the member base system satisfying the use condition specified by the user. And a step of notifying the communication terminal.

Advantageous Effects of Invention According to the present invention, it is possible to provide information indicating a member base system that can use a service satisfying a user's use condition.

It is a figure which shows the structure of the information processing system used as a premise in this Embodiment. It is a figure for explaining the outline of the information processing system in this embodiment. It is a figure for explaining the outline of the information processing system in this embodiment. It is a figure which shows the structure of an information processing apparatus. It is a figure which shows the structure of a user management database. It is a figure which shows the structure of a system management database. It is a figure which shows an example of the display screen displayed on a communication terminal. It is a figure which shows an example of the display screen displayed on a communication terminal. It is a figure which shows an example of the display screen displayed on a communication terminal. It is a sequence diagram which shows the flow of a process of the information processing system in this Embodiment.

[Configuration of Information Processing System S Prerequisite in this Embodiment]
First, the configuration of the information processing system S, which is a premise in the present embodiment, will be described. FIG. 1 is a diagram showing a configuration of an information processing system S which is a premise in the present embodiment. The information processing system S includes a communication terminal 1, a service providing server 2, a member base system 3, and an information processing device 4.

The information processing system S is a system that provides an information processing service. The information processing service is a service for processing information linked between the service providing server 2 and the member base system 3. The communication terminal 1 is a terminal used by a user, and is, for example, a smartphone, a tablet, or the like.

The service providing server 2 is a server managed by a service provider that provides services to users. The service provided by the service provider is, for example, a service for accepting a locker reservation (hereinafter referred to as a locker service), a service for accepting an accommodation reservation (hereinafter referred to as an accommodation service), or a service for selling an electronic book. However, the present invention is not limited to these. The service providing server 2 manages a service providing site for providing services to users. The user can reserve a locker or purchase an electronic book on the service providing site.

The member base system 3 is a system managed by a system company, and is a system for allowing a registered user to use a service provided by a service company affiliated or contracted with the system company. For example, when the system operator is a company that operates a rail transportation service, the system operator provides accommodation service provided by another affiliated company (service operator) via the member base system 3 through the member base system 3. Make it available to users registered in.

The system business operator uses the service provided by the service provider without the user through the member base system 3 when the registered user uses the service provided by the service provider through the member base system 3. Use the service preferentially over the case where you do. The system business operator uses the service at a preferential price lower than the price of the service provided by the service provider, or the service business operator provides the service only to users (for example, VIP members) who meet predetermined conditions. Is unconditionally used by a user registered in the member base system 3. In addition, for example, the system company offers a privilege (for example, a coupon that can be applied to the service used by the user, or a service that the user uses, when using the service provided by the service provider in the member base system 3). Points that can be applied to, etc.) may be provided. In addition, the system business operator may use the service provided by the service provider, for example, by using a payment service provided by the company (for example, a credit card).

The system operator subscribes to the information processing service. The member base system 3 manages a member base site for allowing the user to use the service. By registering as a member on the member base site, the user registers information about the user in the member base system 3 that manages the member base site. The user registered in the member base system 3 can receive the service provided by the service providing site via the member base site.

The information processing device 4 is a device that provides an information processing service, and is, for example, a server. The information processing device 4 provides the information obtained by the information processing service to the user, the service provider or the system provider registered in the member base system 3. The information processing device 4 manages an information providing site for providing the information obtained by the information processing service.

[Outline of Information Processing System S1 in this Embodiment]
Subsequently, an outline of the information processing system S1 in the present embodiment will be described. 2 and 3 are diagrams for explaining the outline of the information processing system S1 in the present embodiment. As shown in FIG. 2, the information processing system S1 includes a plurality of service providing servers 2 (2x, 2y, 2z) and a plurality of member base systems 3 (3a, 3b, 3c, 3z).

The services available to the user differ for each member base system 3. In addition, even when a plurality of system operators are affiliated with the same service operator, the content of the service (for example, a usage fee or a system such as an available place) for each system operator (member base system 3). The contents that businesses give preferential treatment) are different. As described above, the information processing system S1 according to the present embodiment uses the user specified from among the member base systems 3 in which the service available to the user is different or the content of the service available to the user is different. The user is notified of information indicating the member base system 3 that can use the service satisfying the conditions.

The information processing device 4 in the present embodiment functions as a notification device that notifies the user of information indicating the member base system 3 that can use the service satisfying the use condition specified by the user. The information processing device 4 stores information indicating a list of available services in FIG.

In the following, the system operators who manage the member base systems 3a, 3b, 3c, and 3z are A company, B company, C company, and Z company, respectively, and are operated by A company, B company, C company, and Z company. The member base sites that will be described are the A member base site, the B member base site, the C member base site, and the Z member base site, respectively. Further, it is assumed that the service providers managing the service providing servers 2x, 2y, 2z are X company, Y company, and Z company respectively, and the service providing sites operated by X company, Y company, Z company are X service respectively. The description will be given assuming that the site is the providing site, the Y service providing site, and the Z service providing site. Company X, company Y, and company Z are supposed to provide the same type of service (for example, locker service). The Z company that operates the Z member base site and the Z company that operates the Z service providing site are the same business operator.

The available service list in FIG. 2 indicates, for each system operator, whether or not there is a tie-up with each service operator. For example, in the example shown in the available service list in FIG. 2, Company A is affiliated with Company X and Company Z. Therefore, a user registered in the member base system 3a managed by the company A can use the services provided by the respective company X and company Z in the member base system 3a. On the other hand, Company A is not affiliated with Company Y. Therefore, the user registered in the member base system 3a cannot use the service provided by company Y in the member base system 3a.

It is assumed that the user U shown in FIG. 3 is registered in the member base systems 3a, 3c, 3z but not in the member base system 3b. The user U can use the service by accessing any one of the member base site, the service providing site and the information providing site using the communication terminal 1.

In this case, the user U accesses the A member base site using the communication terminal 1 and selects a service available on the A member base site ((1) in FIG. 3). The member base system 3a that manages the A member base site has service information indicating a service selected by the user U, member base information for identifying the member base system 3a, and member base as information for identifying the user U. The user identification information registered in the system 3a is transmitted to the information processing device 4 ((2) in FIG. 3).

The information processing device 4 is the member base system 3 in which the user U is registered based on the member base information and the user identification information acquired from the member base system 3a, and is a member other than the member base system 3a. The base system 3 is specified, and the user U specifies the member base system 3 that can use the service indicated by the service information acquired from the member base system 3a ((3) in FIG. 3).

For example, the information processing device 4 first sets the member base systems 3c and 3z as other member base systems 3 in which the user U is registered based on the member base information and the user identification information acquired from the member base system 3a. Specify. Then, the information processing device 4, as the member base system 3 that can use the service selected by the user U among the member base systems 3c and 3z based on the information shown in the available service list of FIG. 3z is specified.

The information processing device 4 specifies the member base system 3 satisfying the use condition specified by the user U, out of the member base system 3a indicated by the acquired member base information and the specified member base system 3z ((4) in FIG. 3). ). The usage conditions may be set in advance in the information processing device 4 or may be input while the user U selects a service on the A member base site. The information processing device 4 identifies the member base system 3z as the member base system 3 satisfying the use condition specified by the user U, for example.

The information processing device 4 notifies the communication terminal 1 used by the user U of information indicating the member base system 3z which is the member base system 3 satisfying the use condition specified by the user U ((5) in FIG. 3). The information processing device 4 causes the communication terminal 1 to display, for example, a screen of the information providing site that displays information indicating the member base system 3z. Then, when the information indicating the member base system 3z notified by the information processing device 4 is displayed on the communication terminal 1, the user U accesses the Z service providing site via the member base system 3z, and at the Z service providing site, Perform the procedure to use the service ((6) in FIG. 3).

The information processing device 4 may use the service at the service providing site without using the member base system 3. In this case, it is assumed that the information processing device 4 stores the information (base user ID) about the user managed by the system provider who subscribes to the information processing service. Further, the service providing server 2 preferentially treats the system provider by logging in using information (user ID for infrastructure) about the user managed by the system provider affiliated with the service provider at the service providing site. It is assumed that the service is provided according to the content.

In this case, the information processing device 4 has information indicating the member base system 3 that satisfies the use condition specified by the user U and information indicating the service providing server 2 that provides a service available through the member base system 3. Is notified to the communication terminal 1. The information processing device 4 can select, for example, a member base site managed by the member base system 3 satisfying the use condition specified by the user U and a service providing site that can receive a service via the member base site. The screen of the information providing site is displayed on the communication terminal 1.

When the user U performs an operation of selecting the member base site and the service providing site on the information providing site displayed on the communication terminal 1, the information processing device 4 selects the login screen of the selected service providing site. It is displayed on the communication terminal 1 in a state in which the user ID for the base of the user corresponding to the member base site is input. Then, the user U enters the password corresponding to the infrastructure user ID input by the information processing device 4 on the displayed login screen of the service providing site to log in, and uses the service at the service providing site. Carry out the procedure.

By doing so, the information processing system S1 can provide the user U with information indicating the member base system 3 that can use the service satisfying the use condition of the user U. As a result, the user U can save the trouble of searching for the member base system 3 that can use the service satisfying his/her own use condition.
The configuration of the information processing device 4 will be described below.

[Configuration of Information Processing Device 4]
FIG. 4 is a diagram showing a configuration of the information processing device 4. The information processing device 4 includes a communication unit 41, a storage unit 42, and a control unit 43.
The communication unit 41 is an interface for connecting to a network, and is configured to include, for example, a communication controller.

The storage unit 42 is a storage medium such as a ROM (Read Only Memory), a RAM (Random Access Memory), and a hard disk. The storage unit 42 stores a program executed by the control unit 43. The storage unit 42 also stores a user management database that manages the user U and a system management database that manages information about the member base system 3 that has subscribed to the information processing service.

FIG. 5 is a diagram showing the configuration of the user management database. As shown in FIG. 5, the user management database stores the management user ID, the membership base ID, and the base user ID for each member base system 3 (system operator) in association with each other. The management user ID is user identification information managed by the information processing device 4 as information for identifying the user U. The member base ID is information for identifying the member base system 3. The base user ID is user identification information managed by the member base system 3 as information for identifying the user U.

When the base user ID is stored in the base user ID item of the user management database, the user U is registered in the member base system 3 indicated by the member base ID associated with the base user ID item. Indicates that. On the other hand, when the infrastructure user ID item of the user management database is blank, it indicates that the user U is not registered in the membership infrastructure system 3 indicated by the membership infrastructure ID associated with the infrastructure user ID item.

FIG. 6 is a diagram showing the configuration of the system management database. As shown in FIG. 6, the system management database stores, as information about the member base system 3, a system operator name, a member base ID, and an available service in association with each other. The system business operator name is the name of the system business operator who manages the member base system 3. The available service indicates, for each type of service, whether or not the user U registered in each member base system 3 can use the service provided by the service provider that provides the service of the type.

Returning to FIG. 4, the control unit 43 is, for example, a CPU (Central Processing Unit). The control unit 43 functions as the service information acquisition unit 431, the identification unit 432, the generation unit 435, the notification unit 436, and the selection information acquisition unit 437 by executing the program stored in the storage unit 42.

The service information acquisition unit 431 acquires service information indicating a service used by the user U via the member base system 3, a member base ID, and a base user ID. The service information acquisition unit 431 acquires service information, a member base ID, and a base user ID from the member base system 3.

For example, it is assumed that the user U uses the communication terminal 1 to access a member-based site that is registered as a member and selects a service to be used on the member-based site. In this case, the service information acquisition unit 431 provides the service information indicating the service selected by the user U from the member base system 3 that manages the member base site accessed by the communication terminal 1, the member base ID, and the base user ID. And get.

Further, for example, it is assumed that the user U uses the communication terminal 1 to access the service providing site and performs an operation for using the service at the service providing site. In this case, the service providing server 2 that manages the service providing site notifies the communication terminal 1 of the address information for accessing the member base site managed by the system company affiliated with the service company. When the user U uses the communication terminal 1 to access the member base site indicated by the notified address information and selects the service to be used on the member base site, the service information acquisition unit 431 provides the service from the member base system 3. The information, the member base ID, and the base user ID are acquired.

Further, the service information acquisition unit 431 may acquire the service information, the member base ID, and the base user ID from the communication terminal 1. For example, the user U accesses the information providing site using the communication terminal 1, selects a service to be used at the information providing site, and has a member base site registered as a member and a base corresponding to the member base site. It is assumed that the user ID for use is input. In this case, the service information acquisition unit 431 acquires the service information, the member base ID, and the base user ID from the communication terminal 1.

The service information acquisition unit 431 may further acquire condition information indicating the usage condition designated by the user U. The usage conditions are, for example, usage location, usage period, usage fee, number of available quantities (for example, the number of lockers provided by the service provider or the number of accommodations), or the high evaluation of the service. is there. Further, when the user U specifies a plurality of usage conditions, the service information acquisition unit 431 may further acquire priority information indicating a usage condition to be prioritized among the plurality of usage conditions specified by the user U.

The specifying unit 432 performs a specifying process of specifying the member base system 3 satisfying the use condition specified by the user U based on the service information acquired by the service information acquisition unit 431, the member base ID, and the base user ID. The identifying unit 432 includes a first identifying unit 433 and a second identifying unit 434.

The first specifying unit 433 registers the user U among the plurality of member base systems 3 to be specified based on the member base ID and the base user ID acquired by the service information acquiring unit 431, The member base system 3 different from the member base system 3 indicated by the member base ID acquired by the service information acquisition unit 431 is specified, and the member base system 3 in which the user U can use the service is specified.

Specifically, the first identification unit 433 first identifies the user U based on the member base ID and the base user ID acquired by the service information acquisition unit 431. For example, the first identifying unit 433 identifies the user U by identifying the management user ID stored in the user management database in association with the member base ID and the base user ID acquired by the service information acquisition unit 431. Identify.

When the user U is specified, the first specifying unit 433 selects the user U other than the member base system 3 indicated by the member base ID acquired by the service information acquisition unit 431 from among the plurality of member base systems 3 to be specified. Specifies the member base system 3 in which is registered. The plurality of member base systems 3 to be specified are the member base systems 3 managed by the system providers who subscribe to the information processing service. For example, in the first management unit 433, in the user management database, in addition to the member base system 3 indicated by the member base ID acquired by the service information acquisition unit 431, the user U indicated by the specified management user ID is registered. The member base system 3 indicating that is specified.

Then, when the first specifying unit 433 specifies the member base system 3 in which the user U is registered, the service indicated by the service information acquired by the service information acquiring unit 431 can be used from the specified member base system 3. The specific member base system 3 is specified. For example, in the system management database, the first specifying unit 433 specifies the member base system 3 that indicates that the service indicated by the service information acquired by the service information acquisition unit 431 is available in the specified member base system 3. To do.

The first identifying unit 433 identifies the member base system 3 that can use the service selected by the user U on the member base site or the information providing site from the plurality of member base systems 3 to be identified, and then the user U The registered member base system 3 may be specified.

The second specifying unit 434 includes a plurality of member base systems 3 including the member base system 3 indicated by the member base ID acquired by the service information acquisition unit 431 and the member base system 3 specified by the first specifying unit 433 (hereinafter, referred to as “member base system 3”). Among the plurality of service available systems), the member base system 3 satisfying the usage condition designated by the user U is specified. The second specifying unit 434, for example, based on the result of inquiring whether each of the plurality of service available systems can use the service satisfying the use condition specified by the user U, specifies the use condition specified by the user U. The member base system 3 that satisfies the above is specified.

Specifically, the second specifying unit 434 first transmits the condition information indicating the use condition designated by the user U to each of the plurality of service available systems. Each of the plurality of service available systems searches for a service satisfying the usage condition indicated by the condition information acquired from the information processing device 4, and transmits result information indicating the search result to the information processing device 4. Then, the second identifying unit 434 causes the user U to select the member base system 3 that has transmitted the result information indicating that the service satisfying the use condition specified by the user U is available from the plurality of service available systems. It is specified as the member base system 3 that satisfies the specified usage conditions.

The second specifying unit 434, for example, determines whether or not the service satisfying the use condition specified by the user U is available, and the plurality of service providing servers 2 that provide the available services in each of the plurality of service available systems. You may contact each.

The second specifying unit 434, after specifying the member base system 3 satisfying the use condition specified by the user U, acquires information about the services available in the specified member base system 3 from the specified member base system 3. Good. The information about the service is, for example, available location, available period, usage fee, available quantity or evaluation.

Specifically, when the service information acquisition unit 431 acquires the priority information, the second specifying unit 434 acquires information about the service corresponding to the usage condition to be prioritized, which is indicated by the priority information, from the specified member base system 3. May be. For example, when the priority item indicates that the usage fee is prioritized, the second identifying unit 434 may acquire the usage fee of the service from the identified member base system 3 as information regarding the service.

The specifying unit 432 specifies the member base system 3 that satisfies the use condition specified by the user U from among the plurality of member base systems 3 that are specified by the second specifying unit 434, and the member specified by the second specifying unit 434. The member identifying system 3 in which the user U can use the service may be identified in the first identifying unit 433 from the infrastructure system 3.

The generation unit 435 generates a map that displays the use locations of services that can be used via the member base system 3 that satisfy the use conditions specified by the user U. Specifically, the generation unit 435 generates a map that displays the use location of the service that can be used via the member base system 3 identified by the second identification unit 434.

The notification unit 436 indicates that the user U is a member of the plurality of member base systems 3 including the member base system 3 indicated by the member base ID acquired by the service information acquisition unit 431 and the member base system 3 specified by the first specifying unit 433. The communication terminal 1 used by the user U is notified of information indicating the member base system 3 satisfying the specified use condition. Specifically, the notification unit 436 notifies the communication terminal 1 of the information indicating the member base system 3 satisfying the use condition acquired by the service information acquisition unit 431 among the plurality of member base systems 3.

More specifically, the notification unit 436 notifies the communication terminal 1 of the information indicating the member base system 3 identified by the identification unit 432. The communication terminal 1 displays, for example, a display screen of an information providing site that displays information indicating the member base system 3 notified from the information processing device 4. The details of the display screen displayed by the communication terminal 1 will be described later. The notification unit 436 may notify the communication terminal 1 of the map generated by the generation unit 435 as information indicating the member base system 3 satisfying the use condition specified by the user U.

The selection information acquisition unit 437 acquires information indicating one member base system 3 selected by the user U from the member base system 3 satisfying the use condition specified by the user U. The selection information acquisition unit 437 displays, for example, information indicating one member base system 3 selected by the user U on the display screen of the information providing site that displays information indicating the member base system 3 satisfying the use condition specified by the user U. get.

When the selection information acquisition unit 437 acquires the information indicating the one member base system 3 selected by the user U, the notification unit 436 displays the reservation page of the service providing site via the one member base system 3 selected by the user U. The communication terminal 1 is notified of address information for access. The reservation page is a web page for accepting service reservations at the service providing site provided by the service providing server 2. By doing so, the notification unit 436 can allow the user U to use the service.

The notification unit 436 may notify the communication terminal 1 of information indicating the member base system 3 that can use the service selected by the user U on the member base site or the information providing site. Specifically, the notification unit 436 indicates a plurality of service available systems (the member base system 3 indicated by the member base ID acquired by the service information acquisition unit 431 and the member base system 3 specified by the first specifying unit 433). The communication terminal 1 may be notified of information indicating the plurality of member base systems 3). The notification unit 436 displays, for example, a display screen of an information providing site from which the user U can select the member base system 3 that can use the service selected by the user U at the member base site or the information providing site from a plurality of service available systems. Display on the communication terminal 1. By doing so, the user U can select any member base system 3 from the member base systems 3 that can use the service selected on the member base site or the information providing site.

After that, when the user U selects the member base system 3, the second specifying unit 434 specifies the member base system 3 satisfying the use condition specified by the user U among the member base systems 3 selected by the user U. Then, the notification unit 436 notifies the communication terminal 1 of the information indicating the member base system 3 identified by the second identification unit 434.

In addition, the notification unit 436 identifies the member base system 3 identified from the plurality of member base systems 3 that are the identification targets by the second identification unit 434 before the member base system 3 in which the user U can use the service is identified. 3, the member base system 3 satisfying the usage condition specified by the user U may be notified to the communication terminal 1. The notification unit 436 causes the communication terminal 1 to display, for example, a display screen of an information providing site in which any member base system 3 can be selected from the member base systems 3 specified by the second specifying unit 434. When the user U selects the member base system 3, the first specifying unit 433 specifies the member base system 3 that the user U can use the service from among the member base systems 3 selected by the user U. Then, the notification unit 436 notifies the communication terminal 1 of the information indicating the member base system 3 identified by the first identification unit 433.

If the first specifying unit 433 cannot specify the member base system 3 that can use the service, that is, if the user U is not registered in the member base system 3 selected by the user U, the notification unit 436 determines that Information for registering the user U in the member base system 3 may be notified to the communication terminal 1. The information for registering the user U in the member base system 3 is, for example, address information for accessing the member registration page of the member base site. In addition, the notification unit 436 notifies the communication terminal 1 of information indicating a list of member base sites classified based on the presence or absence of a condition for member registration as information for registering the user U in the member base system 3. You may.

After the user U has reserved a service, the notification unit 436 may notify the information indicating the member base system 3 that can use another service corresponding to the usage place and usage period of the service. For example, the storage unit 42 shows the first service (for example, a locker service) indicating the type of service reserved by the user U and the other service types available when the user U reserves the first service. It is assumed that a related service database that stores the second service (for example, a service that accepts a reservation for a restaurant) is stored in association with the second service.

In this case, when the user U performs the procedure for using the first service on the reservation page of the service providing site, the identifying unit 432 satisfies at least a part of the use condition specified by the user U in the first service. The member base system 3 that can use the second service stored in the related service database in association with the first service is specified. The specifying unit 432, for example, specifies the member base system 3 that can use the second service satisfying the use place and the use period, out of the plurality of use conditions specified by the user U in the first service. Then, the notification unit 436 notifies the communication terminal 1 of the information identified by the identification unit 432 and indicating the member base system 3 that can use the second service. The notification unit 436 may notify the information indicating the member base system 3 that can use the second service and the information indicating the privilege that can be used in the second service. By doing so, the information processing device 4 can promote the use of the services available through the member base system 3.

[Display screen]
Next, the display screen displayed on the communication terminal 1 will be described. 7, 8 and 9 are diagrams showing examples of display screens displayed on the communication terminal 1. When the user U uses the communication terminal 1 to access the registered member base system 3a of the company A, the communication terminal 1 displays the display screen of the A member base site as shown in FIG. 7A. .. On the display screen of the A member base site shown in FIG. 7A, a screen displaying a list of services available in the member base system 3a is displayed. The display screen of the A member base site shown in FIG. 7A is a state in which the user U has logged in with the base user ID corresponding to the member base system 3a.

For example, when the user U performs an operation of pressing the “locker reservation” button on the display screen of the A member base site shown in FIG. 7A, the communication terminal 1 causes the A member as shown in FIG. Display the display screen of the base site. On the display screen of the A member base site shown in FIG. 7B, a screen for inputting service usage conditions is displayed.

When the user U inputs an operation condition of the service on the display screen of the A member base site shown in FIG. 7B and presses the “search” button, the communication terminal 1 receives information from the A member base site. The display screen of the information providing site as shown in FIG. 7C is displayed by transitioning to the providing site. On the display screen of the information providing site shown in FIG. 7C, the information indicating the member base system 3 satisfying the use condition specified by the user U notified by the notification unit 436 of the information processing device 4 is the Z member base site. There is a message that recommends to reserve a locker at.

For example, when the user U presses the "Reserve from Z member base site" button on the display screen of the information providing site shown in FIG. 7C, the notification unit 436 of the information processing device 4 receives the member base system 3z. The communication terminal 1 is notified of address information for accessing the reservation page of the service providing site. The user U uses the communication terminal 1 to access the reservation page indicated by the notified address information via the member base system 3, and performs a procedure for using the service on the accessed reservation page. By doing so, the user U can save the trouble of searching for a service satisfying the use condition.

The notification unit 436 may notify the communication terminal 1 of various information. For example, the notification unit 436 provides information for allowing the user U to select one member base system 3 from the plurality of member base systems 3 when the specifying unit 432 specifies the plurality of member base systems 3. You may notify. Specifically, when the specifying unit 432 specifies a plurality of member base systems 3, the notification unit 436 communicates the content of the service available in each of the plurality of member base systems 3 satisfying the use condition specified by the user U. You may notify to the terminal 1.

More specifically, when the second specifying unit 434 acquires the information regarding the services available in the specified member base system 3 from each of the specified plurality of member base systems 3, the notifying unit 436 sets the second The information regarding the service acquired by the identifying unit 434 may be notified to the communication terminal 1 as the content of the service. On the display screen of the information providing site shown in FIG. 8A, the contents of the services available in each of the plurality of member base systems 3 satisfying the use condition specified by the user U are shown for each member base system 3 at Tokyo Station. The number of lockers available in the surrounding area is displayed. By doing so, the user U can select the member base system 3 with favorable conditions from the plurality of member base systems 3 that satisfy the usage conditions.

After that, when the user U presses the "reserve" button corresponding to the member base system 3z selected by the user U on the display screen of the information providing site shown in FIG. 8A, the notification unit 436 selects the user U. Address information for accessing the reservation page of the service providing site is notified to the communication terminal 1 via the member base system 3z, and the reservation page of the service providing site is displayed on the communication terminal 1. The user U uses the communication terminal 1 to access the reservation page of the service providing site via the member base system 3z based on the notified address information, thereby performing a procedure for using the service on the reservation page. You can

By the way, the member base system 3 to which the user U is not registered may satisfy the usage condition specified by the user U. In this case, it is conceivable that the user U makes a member registration at the member base site managed by the unregistered member base system 3 in order to use the service via the member base system 3 satisfying the use condition. Therefore, the notification unit 436 provides the information indicating the member base system 3 satisfying the use condition specified by the user U among the plurality of member base systems 3 further including the member base system 3 in which the user U cannot use the service, to the communication terminal 1 May be notified. In this case, the first specifying unit 433 specifies another member base system 3 including the member base system 3 in which the user U is not registered.

On the display screen of the information providing site shown in FIG. 8B, a plurality of member base systems satisfying the use condition specified by the user U, including the member base system 3b (B member base site) in which the user U is not registered. The information indicating 3 is displayed. In the example illustrated in FIG. 8B, when the user U performs an operation of pressing the member registration button corresponding to the B member base site, the notification unit 436 causes the member registration page for performing the member registration of the B member base site. The communication terminal 1 is notified of the address information for accessing to, and the member registration page of the B member base site is displayed on the communication terminal 1.

The user U uses the communication terminal 1 to access the member registration page of the B member base site based on the notified address information, and performs the member registration procedure on the member registration page. After that, the user U uses the communication terminal 1 to access the reservation page of the service providing site via the member base system 3z, and performs a procedure to reserve the service on the accessed reservation page. By doing so, the user U can save the trouble of searching for the member base system 3 that satisfies the usage conditions.

The notification unit 436 may notify the communication terminal 1 of the map generated by the generation unit 435 as information indicating the member base system 3 satisfying the use condition specified by the user U. On the display screen of the information providing site shown in FIG. 9A, a “confirm by map” button is displayed, and when the user U performs an operation of pressing the button, the communication terminal 1 displays The display screen of the information providing site as shown in b) is displayed. On the display screen of the information providing site shown in FIG. 9B, the map generated by the generation unit 435 of the information processing device 4 is displayed. The circled object shown in FIG. 9B indicates the place where the service is used.

Further, on the display screen of the information providing site shown in FIG. 9B, a color-coded map is displayed for each member base site satisfying the usage condition specified by the user U. In this way, the generation unit 435 may generate a color-coded map for each member base system 3. Specifically, the generation unit 435 may generate a map in which the service usage place is displayed in a different mode for each member base system 3. By doing so, the user U can grasp the contents of the services available in each of the member base systems 3.

Further, as shown in FIG. 9B, when the user U performs an operation of touching an arbitrary circled object displayed on the map, the communication terminal 1 causes the communication terminal 1 to use the service indicated by the circled object. And the "reservation" button for making a reservation at the use place. In this way, the generation unit 435 may generate, for each use location of the service, a map displaying the content of the service at the use location. By doing so, the user U can easily find a place of use of a service having a good condition even if there are a plurality of places of use of the service that can be used in the member base system 3 satisfying the use condition. ..

Moreover, the market price around Tokyo Station is displayed on the display screen of the information providing site shown in FIG. 9B. In this way, the generation unit 435 may generate a map displaying information based on services available in each of the plurality of member base systems 3. In this case, the second specifying unit 434 may specify the information based on the service (market price around Tokyo Station) based on the information on the service (usage fee) acquired from the specified member base system 3.

In addition, the notification unit 436 displays on the communication terminal 1 a map displaying the use location of the service available in the member base system 3 selected by the user U from among the member base systems 3 satisfying the use conditions specified by the user U. You may let me. On the display screen of the information providing site shown in FIG. 9C, a check box is provided for each member base site that satisfies the usage condition specified by the user U. For example, when the user U performs the operation of pressing the "Check lockers available on the selected site on the map" button, the use location of the service available on the B member base site corresponding to the checked check box is displayed. The displayed map is displayed. In this way, the generation unit 435 may generate a map displaying the use place of the service available in the member base system 3 selected by the user U. The generation unit 435 generates, for example, for each member base system 3 satisfying the use condition specified by the user U, a layer displaying the use place of the service available in the member base system 3, and the generated layer is a topographic map. Generate a map overlaid on top of.

[Process Flow of Information Processing System S in this Embodiment]
Subsequently, a flow of processing of the information processing system S1 will be described. FIG. 10 is a sequence diagram showing the flow of processing of the information processing system S1 in the present embodiment. In this process, the user U uses the communication terminal 1 to access any one of a plurality of member base sites registered as members, and selects an available service on the member base site. The process starts with this (S1).

The communication terminal 1 transmits service information indicating the service selected by the user U to the member base system 3 that manages the member base site (S2). When acquiring the service information transmitted by the communication terminal 1, the member base system 3 acquires the service information, the member base ID corresponding to the member base system 3, and the base user ID registered in the member base system 3. And are transmitted to the information processing device 4 (S3).

The service information acquisition unit 431 of the information processing device 4 acquires the service information transmitted by the member base system 3, the member base ID, and the base user ID. The first identification unit 433 identifies the user U based on the member base ID and the base user ID acquired by the service information acquisition unit 431 (S4). Specifically, the first specifying unit 433 specifies the management user ID stored in the user management database in association with the member base ID and the base user ID acquired by the service information acquisition unit 431.

After identifying the user U, the first identifying unit 433 identifies the member base system 3 in which the user U is registered (S5). Specifically, the first identifying unit 433, in the user management database, in addition to the member base system 3 indicated by the member base ID acquired by the service information acquisition unit 431, the user U indicated by the management user ID specified in S4. The member base system 3 indicating that is registered is specified.

When the first specifying unit 433 specifies the member base system 3 in which the user U is registered, the first specifying unit 433 specifies the member base system 3 in which the user U can use the service (S6). Specifically, the first specifying unit 433 is a member indicating that the service indicated by the service information acquired by the service information acquiring unit 431 is available in the member management system 3 specified in S5 in the system management database. The base system 3 is specified.

The second specifying unit 434 specifies the condition information indicating the use condition designated by the user U in the plurality of service available systems (the member base systems 3 and S6 indicated by the member base ID acquired by the service information acquisition unit 431 in the first specification). The member base system 3) specified by the unit 433 is transmitted to each (S7). Each of the plurality of service available systems searches for a service that satisfies the usage condition indicated by the condition information acquired from the information processing device 4, and transmits result information indicating the search result to the information processing device 4 (S8, S9).

The second specifying unit 434 specifies, by the user U, the member base system 3 that has transmitted the search result indicating that the service satisfying the use condition specified by the user U is available from the plurality of service available systems. It is specified as the member base system 3 satisfying the use condition (S10). Then, the notification unit 436 notifies the communication terminal 1 of the information indicating the member base system 3 identified by the second identification unit 434 (S11).

[Effects of this Embodiment]
As described above, the information processing system S1 uses the acquired member base ID and the base user ID to acquire other members to which the user U is registered from among the plurality of member base systems 3 to be specified. The base system 3 is specified, and the member base system 3 in which the user U can use the service is specified. Then, the information processing system S1 is a member base system that satisfies the usage condition specified by the user U among the plurality of member base systems 3 including the member base system 3 identified by the acquired member base ID and the identified member base system 3. The information indicating 3 is notified to the communication terminal 1 used by the user U. By doing so, the information processing system S1 can provide the user U with information indicating the member base system 3 that can use the service satisfying the use condition of the user U. As a result, the user U can save the trouble of searching for the member base system 3 that can use the service satisfying his/her own use condition.

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes are possible within the scope of the gist thereof. is there. For example, the specific embodiment of the distribution/integration of the device is not limited to the above-described embodiment, and all or a part thereof may be functionally or physically distributed/integrated in arbitrary units to be configured. You can Further, a new embodiment that occurs due to an arbitrary combination of a plurality of embodiments is also included in the embodiment of the present invention. The effect of the new embodiment produced by the combination has the effect of the original embodiment.

1 communication terminal 2 service providing server 3 member base system 4 information processing device 41 communication unit 42 storage unit 43 control unit 431 service information acquisition unit 432 identification unit 433 first identification unit 434 second identification unit 435 generation unit 436 notification unit 437 selection Information acquisition unit S Information processing system

Claims (9)

Information indicating a service used by a user through the member base system, member base information for identifying the member base system, and user identification registered in the member base system as information for identifying the user A service information acquisition unit that acquires information and
Different from the member base system in which the user is registered from among a plurality of member base systems to be specified based on the member base information and the user identification information acquired by the service information acquisition unit A specifying unit for specifying another member base system and for specifying a member base system in which the user can use the service;
Of a plurality of member base systems including the member base system indicated by the member base information acquired by the service information acquisition unit and the member base system specified by the specifying unit, a member satisfying the use condition specified by the user A notification unit that notifies the communication terminal used by the user of information indicating the base system,
Notification device having. The service information acquisition unit further acquires information indicating the usage conditions,
The notification unit notifies the communication terminal of information indicating the member base system satisfying the use condition acquired by the service information acquisition unit among the plurality of member base systems,
The notification device according to claim 1. The service information acquisition unit, from the member base system accessed by the communication terminal, information indicating the service, the member base information corresponding to the member base system, and the user registered in the member base system. And obtain the user identification information corresponding to
The notification device according to claim 1 or 2. The notification unit notifies the communication terminal of the content of the service available in each of the plurality of member base systems satisfying the use condition,
The notification device according to any one of claims 1 to 3. Further comprising a map generation unit for generating a map displaying a use place of a service available through the member base system satisfying the use condition,
The notification unit notifies the communication terminal of the map generated by the map generation unit as information indicating a member base system satisfying the use condition.
The notification device according to any one of claims 1 to 4. The map generation unit generates the map that displays the use place of the service in a different mode for each member base system,
The notification device according to claim 5. Further comprising a selection information acquisition unit for acquiring information indicating one member base system selected by the user from the member base system satisfying the use condition,
The notification unit notifies the communication terminal of address information for accessing a reservation page for accepting reservation of the service via the one member base system selected by the user,
The notification device according to any one of claims 1 to 6. The specifying unit specifies the other member base system including the member base system in which the user is not registered,
The notification unit notifies the communication terminal of information indicating a member base system satisfying a use condition specified by the user among the plurality of member base systems that further include a member base system that cannot use a service,
The notification device according to any one of claims 1 to 7. Computer running,
Information indicating a service used by a user through the member base system, member base information for identifying the member base system, and user identification registered in the member base system as information for identifying the user Getting information and
Based on the acquired member base information and the user identification information, another member base system different from the member base system in which the user is registered is selected from among a plurality of member base systems to be specified. Specifying and a member base system in which the user can use the service;
Among the plurality of member base systems including the member base system indicated by the acquired member base information and the specified member base system, the user indicates information indicating a member base system satisfying the use condition specified by the user. Notifying the communication terminal to be used,
Notification method having.

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