JP2020071856A - Service information provision system - Google Patents

Abstract

To provide a service information provision system which enhances consumer confidence in services and allows consumers to comfortably choose services.SOLUTION: A server 4 of a service information provision system 1 provided herein comprises: service provider information recording means 6 configured to record service provider information sent from a service provider terminal 2; existing customer information recording means 7A-7F configured to record existing customer information sent from existing customer terminals 3A-3F; appendage information output means 8 configured to output identification information that grants access to appendage information for understanding contract, comprising information on content of a provided service, and at least either of service price information and information on content of the contract required for the service to be provided; and point awarding means 9 configured to award points according to return rate information to existing customers who used the appendage information.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a service information providing system. More specifically, the present invention relates to a service information providing system that enables consumers to select services with peace of mind.

  In the past, consumers have focused attention on the safety of products, especially food products, and when consumers select products, they are even aware of the product itself and the raw materials of the product. It seems to show interest.

  For this reason, the product provider writes the information such as the composition of the product to be provided or the raw materials of the product, the place of origin, and the date of manufacture on the label attached to the product packaging or records it on the IC tag. Are offered.

  However, it is easy to falsify or counterfeit the information by simply providing the product with the information described or recorded attached to the product, and there is also the fact that the falsification or forgery of the information is actually performed. It was difficult for consumers to select products with peace of mind because of their low credit rating.

  Therefore, the inventor of the present invention proposes a technique of providing a food product by attaching a raw material powder sample obtained by powdering the raw material of the food product to the food product, rather than simply attaching the recorded or recorded information to the food product. (See Patent Document 1).

JP, 2009-5656, A

  By the way, the quality of various products including food and the quality of various services are strongly influenced by various factors in the process of providing the products and services to consumers.

  Therefore, although the raw material powder sample of food is a factor that can obtain information about the quality of food, it is only one factor, and the raw material powder sample is attached to the food to provide the food. In some cases, the technology described in (3) is not sufficient to realize the purpose of allowing consumers to select products and services with peace of mind.

  The present invention was devised in view of the above points, and an object thereof is to provide a service information providing system that enables consumers to more fully select services with peace of mind. is there.

  In order to achieve the above object, the service information providing system of the present invention is a service provider that records information transmitted from a terminal of the service provider as service provider information, including information on the content of a predetermined service. Information recording means, information on the content of the service provided by the service provider, information on the price of the service provided by the service provider, or the contract content for providing the service from the service provider The information of the accessory for understanding the contract having at least one of the information of the contract and the return rate information when the information of the accessory is used are transmitted from the terminal of the existing customer different from the service provider. Of the existing customer information recorded in the existing customer information recording unit and the existing customer information recording unit Accessory information output means for outputting information on an accessory included in the selected existing customer information, which is existing customer information selected by the service provider, or identification information accessible to the information on the accessory, and the accessory. By the information output means outputting the information, the point giving means for giving points according to the return rate information included in the selected existing customer information to the existing customers who used the information of the accessory, Prepare

  Here, as the service provider information, the information of the content of the predetermined service is recorded in the service provider information recording means, whereby the content of the predetermined service provided to the existing customer by the service provider can be specified. ..

  Further, as the existing customer information, the information of the content of the service provided by the service provider is recorded in the existing customer information recording means, so that the existing customer specifies the content of the predetermined service provided by the service provider. be able to.

Then, the content of the predetermined service is specified based on the information of both the service providing side (service provider) and the service providing side (existing customer) to prevent falsification or forgery of the information. be able to.
That is, by recording information that should have the same content (information about the content of a predetermined service) from both the side providing the service (service provider) and the side providing the service (existing customer), tampering of the information and Counterfeiting can be suppressed.
If the service provider information recording means is different from the existing customer information recording means, it is possible to further prevent falsification or forgery of information.

  Also, as the existing customer information, by recording the information of the accessory in the existing customer information recording means, the price of the service provided by the service provider and the contract content for providing the service from the service provider can be displayed. Can be specified.

  Here, when the information of the accessory is recorded in the service provider information recording means as the service provider information, the price of the service provided by the service provider and the contract for the service provider to provide the service. The content can be specified.

Then, the price and contract content of the predetermined service are specified based on the information of both the service provider (service provider) and the service provider (existing customer), thereby tampering with information or forgery. Can be suppressed.
That is, the information that should have the same contents (information on the attached items) is recorded by both the service providing side (service provider) and the service providing side (existing customer), so that the information is not falsified or forged. Etc. can be suppressed.
If the service provider information recording means is different from the existing customer information recording means, it is possible to further prevent falsification or forgery of information.

  Further, by recording the return rate information in the existing customer information recording means as the existing customer information, the return rate when the accessory is used can be specified.

  In addition, the accessory information output means outputs the accessory information included in the selected existing customer information or the identification information that allows access to the accessory information, so that the consumer is provided with the existing customer by the service provider. It is possible to grasp the price of services and contract details.

  Further, the point giving means gives points to the existing customer who used the information on the accessory, thereby increasing the incentive of the existing customer who wants to use the information on the accessory.

  Since the existing customer information is the information transmitted from the terminal of the existing customer, in other words, the information of the return rate is determined by the existing customer himself and recorded in the existing customer information recording means, so that the information of the accessory can be obtained. It can be expected that incentives for existing customers who want to be used will increase. As such incentives increase, it can be expected that the quality of the information on the attachments included in the existing customer information will be improved.

  In addition, since the object to which points are given is the existing customer information selected by the service provider, in other words, only the existing customer information selected by the service provider is used, so the existing customer information is used. The competition between existing customers who want to be created is created, and it can be expected that the quality of the information on the attachments included in the existing customer information will be further improved. The existing customer information selected by the service provider may be singular or plural.

  Further, in order to achieve the above object, the service information providing system of the present invention provides information on the price of a service provided by a service provider or information on a contract content for providing a service from the service provider. The information transmitted from the terminal of the existing customer different from the service provider, including the information of the accessory for understanding the contract having at least one of the above, and the information of the return rate when the information of the accessory is used. Included in the selected existing customer information, which is the existing customer information selected by the service provider among the existing customer information recorded in the existing customer information recording means and the existing customer information recording means. Attached information output means for outputting attached accessory information, or identification information that can access the attached information, and the attached information output means. By outputting comprises for existing customers information appendage is utilized, and a point assigning means for assigning points according to the information of the reduction rate included in the selected existing customer information.

  Here, as the existing customer information, by recording the information of the accessory in the existing customer information recording means, the price of the service provided by the service provider and the contract content can be specified.

  Further, by recording the return rate information in the existing customer information recording means as the existing customer information, the return rate when the accessory is used can be specified.

  In addition, the accessory information output means outputs the accessory information included in the selected existing customer information or the identification information that allows access to the accessory information, so that the consumer is provided with the existing customer by the service provider. It is possible to grasp the price of services and contract details.

  Further, the point giving means gives points to the existing customer who used the information on the accessory, thereby increasing the incentive of the existing customer who wants to use the information on the accessory.

  Since the existing customer information is the information transmitted from the terminal of the existing customer, in other words, the information of the return rate is determined by the existing customer himself and recorded in the existing customer information recording means, so that the information of the accessory can be obtained. It can be expected that incentives for existing customers who want to be used will increase. As such incentives increase, it can be expected that the quality of the information on the attachments included in the existing customer information will be improved.

  In addition, since the object to which points are given is the existing customer information selected by the service provider, in other words, only the existing customer information selected by the service provider is used, so the existing customer information is used. The competition between existing customers who want to be created is created, and it can be expected that the quality of the information on the attachments included in the existing customer information will be further improved. The existing customer information selected by the service provider may be singular or plural.

  Further, in order to achieve the above object, the service information providing system of the present invention provides information on an existing customer who has been provided with a predetermined service from a service provider, information on the price of the predetermined service, or The existing customer information, including the information of the accessory for understanding the contract that has at least one of the information of the contract content for providing the predetermined service and the information of the return rate when the information of the accessory is used. Existing customer information recording means, the accessory information recorded in the existing customer information recording means, or accessory information output means for outputting identification information accessible to the information of the accessory, and the accessory The information output means outputs the information, so that the existing customer who used the information on the accessory can obtain the information corresponding to the return rate information recorded in the existing customer information recording means. The existing customer information recorded in the existing customer information recording means is configured such that at least the accessory information and the return rate information can be changed by the existing customer itself. At the same time, the information output by the accessory information output means is information selected by the service provider from the customer information recorded in the existing customer information recording means and recorded in the service provider information recording means as output target information. It is configured to be output based on.

  Here, as the existing customer information, by recording the information of the accessory in the existing customer information recording means, the price of the service provided by the service provider and the contract content can be specified.

  Further, by recording the return rate information in the existing customer information recording means as the existing customer information, the return rate when the accessory is used can be specified.

  Further, the accessory information output means outputs the information of the accessory recorded in the existing customer information recording means, or the identification information accessible to the information of the accessory, so that the consumer can confirm that the existing customer is the service provider. It is possible to understand the price of services provided by and contract details.

  Further, the point giving means gives points to the existing customer who used the information on the accessory, thereby increasing the incentive of the existing customer who wants to use the information on the accessory.

  The return rate information is configured to be changeable by the existing customer, in other words, the return rate information is determined by the existing customer and recorded in the existing customer information recording means, so that It can be expected that incentives for existing customers who want to use information will increase. As such incentives increase, it can be expected that the quality of the information on the attachments included in the existing customer information will be improved.

  Further, since the points to be given are the existing customer information selected by the service provider, in other words, only the existing customer information selected by the service provider is used, and thus the existing customer information is used. The competition between existing customers who want to be created is created, and it can be expected that the quality of the information on the attachments included in the existing customer information will be further improved. The existing customer information selected by the service provider may be singular or plural.

  By the way, the "predetermined service" here means various services performed for a customer and an effort for another person, and it does not matter whether it is a paid service or a free service.

  In addition, "identification information that can access accessory information" here means, for example, a two-dimensional bar code or color code that can access a website on which accessory information is posted via a communication line. Etc. means an identifier.

  Furthermore, "points" here means points that can be exchanged for gifts or merchandise, discounted, or applied to a part of the purchase price for the next time onward, and points that can be redeemed for cash or cannot be redeemed for cash. Both points are included.

  With the service information providing system of the present invention, it becomes possible for the consumer to select a service with greater peace of mind, and the reliability of the service can be improved.

It is a schematic diagram for explaining an example of a configuration example of a service information providing system of the present invention. It is a schematic diagram showing an example of how to use the service information providing system of the present invention.

  Hereinafter, modes for carrying out the invention (hereinafter, referred to as “embodiments”) will be described.

FIG. 1 is a schematic diagram for explaining an example of a configuration example of a service information providing system of the present invention.
The service information providing system 1 shown in FIG. 1 includes a service provider terminal 2 used by a service provider, existing customer terminals 3 (3A, 3B, 3C, 3D, 3E, 3F) used by existing customers, and a server 4. Composed of and.
Further, the service provider terminal 2 and the existing customer terminal 3 are configured to be able to communicate with the server 4 via the Internet 5.

  Further, the server 4 has a service provider information recording means 6 for recording the service provider information transmitted from the service provider terminal 2.

  Further, the service provider information recording means 6 is at least the information 6a on the content of the service provided to the customer by the service provider and the contract content (including the price of the service) exchanged to receive the provision of such service. The product information 6b and the output target information 6c for specifying the existing customer information to be output can be recorded.

  Here, the attachment information 6b and the output target information 6c are recorded in association with the service content information 6a. In addition, when the information of a plurality of services is recorded (that is, in addition to the information 6a of the content of the service, the information of the content of the service different from the information 6a of the service content is also recorded), The information on the attachments and the output target information corresponding to the information on the content of the service are recorded.

  Further, the server 4 includes the existing customer information recording means 7A for recording the existing customer information A transmitted from the existing customer terminal 3A used by the existing customer, and the existing customer information transmitted from the existing customer terminal 3B used by the existing customer. From the existing customer information recording means 7B for recording B, the existing customer information recording means 7C for recording the existing customer information C transmitted from the existing customer terminal 3C used by the existing customer, and the existing customer terminal 3D used by the existing customer. Existing customer information recording means 7D for recording the transmitted existing customer information D, existing customer information recording means 7E for recording the existing customer information E transmitted from the existing customer terminal 3E used by the existing customer, and used by the existing customer The existing customer information recording means 7F for recording the existing customer information F transmitted from the existing customer terminal 3F.

  Further, the existing customer information recording means 7A stores at least the information 7Aa of the existing customer who uses the existing customer terminal 3A, the information 7Ab of the content of the service provided by the service provider, and the service provided by the service provider. It is possible to record the information 7Ac of the accessory that is the contract content (including the price of the service) exchanged when receiving the information, the information 7Ad of the return rate when the information 7Ac of the accessory is used, and the information 7Ae of the points to be held. It is configured.

  Here, the service content information 7Ab, the accessory information 7Ac, the return rate information 7Ad, and the point information 7Ae are recorded in association with the existing customer information 7Aa. Further, the information 7Ac of the adjunct and the information 7Ad of the return rate are recorded in association with the information 7Ab of the service content. In addition, when the information of a plurality of services is recorded (that is, when the information of the service content different from the information 7Ab of the service content is also recorded in addition to the information 7Ab of the service content), The information on the attachments and the information on the return rate corresponding to the information on the content of the service are recorded.

  Similarly, the existing customer information recording means 7B has at least the information 7Ba of the existing customer who uses the existing customer terminal 3B and the contract contents (including the price of the service) exchanged for receiving the service provided by the service provider. The information 7Bc of a certain accessory, the information 7Bd of the redemption rate when the information 7Bc of the accessory is used, and the information 7Be of the owned points are recordable.

  Here, the information 7Bb on the service content, the information 7Bc on the adjunct, the information 7Bd on the return rate, and the information 7Be on the points are recorded in association with the information 7Ba of the existing customer. Further, the information 7Bc on the adjunct and the information 7Bd on the return rate are recorded in association with the information 7Bb on the service content. In addition, when the information of a plurality of services is recorded (that is, when the information of the service content different from the information 7Bb of the service content is also recorded in addition to the information 7Bb of the service content), The information on the attachments and the information on the return rate corresponding to the information on the content of the service are recorded.

  Similarly, the existing customer information recording means 7C has at least the information 7Ca of the existing customer who uses the existing customer terminal 3C and the contract content (including the price of the service) exchanged for receiving the service provided by the service provider. The information 7Cc of a certain accessory, the information 7Cd of the redemption rate when the information 7Cc of the accessory is used, and the information 7Ce of the possessed points are recordable.

  Here, in association with the existing customer information 7Ca, service content information 7Cb, adjunct information 7Cc, return rate information 7Cd, and point information 7Ce are recorded. Further, the information 7Cc on the adjunct and the information 7Cd on the return rate are recorded in association with the information 7Cb on the content of the service. When information of a plurality of services is recorded (that is, in addition to the information 7Cb of the content of the service, information of the content of the service different from the information 7Cb of the content of the service is also recorded), The information on the attachments and the information on the return rate corresponding to the information on the content of the service are recorded.

  Similarly, the existing customer information recording means 7D has at least the information 7Da of the existing customer who uses the existing customer terminal 3D and the contract contents (including the price of the service) exchanged for receiving the service provided by the service provider. The information 7Dc of a certain accessory, the information 7Dd of the redemption rate when the information 7Dc of the accessory is used, and the information 7De of the possessed points are recordable.

  Here, the information 7Db of the service content, the information 7Dc of the accessory, the information 7Dd of the return rate, and the information 7De of the points are recorded in association with the information 7Da of the existing customer. Further, the information 7Dc on the adjunct and the information 7Dd on the return rate are recorded in association with the information 7Db on the service content. In addition, when the information of a plurality of services is recorded (that is, when the information of the service content different from the information 7Db of the service content is also recorded in addition to the information 7Db of the service content), The information on the attachments and the information on the return rate corresponding to the information on the content of the service are recorded.

  Similarly, the existing customer information recording means 7E has at least the information 7Ea of the existing customer who uses the existing customer terminal 3E and the contract contents (including the price of the service) exchanged for receiving the service provided by the service provider. The information 7Ec of a certain accessory, the information 7Ed of the return rate when the information 7Ec of the accessory is used, and the information 7Ee of the owned points are recordable.

  Here, the service content information 7Eb, the accessory information 7Ec, the return rate information 7Ed, and the point information 7Ee are recorded in association with the existing customer information 7Ea. Further, the information 7Ec on the adjunct and the information 7Ed on the return rate are recorded in association with the information 7Eb on the service content. In addition, when the information of a plurality of services is recorded (that is, when the information of the service content different from the information 7Eb of the service content is recorded in addition to the information 7Eb of the service content), The information on the attachments and the information on the return rate corresponding to the information on the content of the service are recorded.

  Similarly, the existing customer information recording means 7F has at least the information 7Fa of the existing customer who uses the existing customer terminal 3F and the contract content (including the price of the service) exchanged for receiving the service provided by the service provider. The information 7Fc of a certain accessory, the information 7Fd of the reduction rate when the information 7Fc of the accessory is used, and the information 7Fe of the possessed points are recordable.

  Here, the information 7Fa of the service content, the information 7Fc of the adjunct, the information 7Fd of the return rate, and the information 7Fe of the points are recorded in association with the information 7Fa of the existing customer. Further, the information 7Fc on the adjunct and the information 7Fd on the return rate are recorded in association with the information 7Fb on the service content. In addition, when information of a plurality of services is recorded (that is, in addition to the information 7Fb of the content of the service, information of the content of the service different from the information 7Fb of the content of the service is also recorded), The information on the attachments and the information on the return rate corresponding to the information on the content of the service are recorded.

Further, the server 4 outputs the information of the accessory recorded in the existing customer information recording means 7 based on the information recorded in the output target information 6c when the new customer (potential customer) requests the information. It has an accessory information output means 8.
Specifically, for example, when "information 7Ec on the accessory" is recorded as the output target in the output target information 6c, the information 7Ec on the accessory is output.

If the existing customer information can be changed only by the judgment of the existing customer, the service provider may suffer a great disadvantage depending on the changed information content. For example, there is a case where the service provider causes the service provider to select the content as the content preferred by the service provider at the time of new recording, and then maliciously changes the information to false information.
Therefore, the existing customer information can be changed by the existing customer, but the change may be reflected only when the service provider approves the changed content.
Note that in the case of new recording (instead of changing the recorded information), no information is output unless the service provider selects it, so that no approval mechanism or the like is necessary.

Further, the server 4 has a point giving means 9 for giving points to the existing customer when the accessory information output means 8 outputs the information on the accessory.
Specifically, for example, when the accessory information 7Ec is output, points corresponding to the return rate information 7Ed are added to the point information 7Ee held by the existing customer information recording means 7E. Become.

FIG. 2 is a schematic diagram showing an example of how to use the service information providing system of the present invention.
In the following, the existing customer 30 (30A, 30B, 30C, 30D, 30E, 30F) has received the service provided by the service provider 20 in the past, and the new customer 40 is the service provided by the service provider 20. Will be explained on the assumption that information is being collected when considering whether or not to receive the provision of information.

[1. Recording various information]
In an example of how to use the service information providing system of the present invention, various information needs to be recorded in the server 4 in order for the new customer 40 to obtain the information. Therefore, recording of various information in the server 4 will be described.

First, the service provider 20 records the service content provided by the service provider 20 (service content information 6 a) in the service provider information recording means 6 using the service provider terminal 2. Further, the service provider 20 records the contract content of the service provided by itself (attachment information 6b) in the service provider information recording means 6 using the service provider terminal 2.
These recordings are steps indicated by reference numeral (1) in FIG.

  Next, the service provider 20 provides the service 200 to the existing customer 30A.

Then, the existing customer 30A records the information (existing customer information 7Aa) identifying itself in the existing customer information recording means 7A using the existing customer terminal 3A.
In addition, the content of the service 200 provided by the service provider 20 (information 7Ab about the content of the service) and the contract content for receiving the service provided by the service provider 20 in association with the information 7Aa of the existing customer ( The accessory information 7Ac) is recorded in the existing customer information recording means 7A using the existing customer terminal 3A.
Further, the return rate information 7Ad in the case where the accessory information 7Ac is used is recorded in the existing customer information recording means 7A using the existing customer terminal 3A in association with the existing customer information 7Aa.
These recordings are steps indicated by reference numeral (2) in FIG.
In addition, the existing customer 30A may record various information that enables the quality of the service 200 to be grasped. For example, the actual business conditions and policies of the service provider 20, the actual condition of the organization, the actual condition of transactions, etc. may be mentioned. By registering the information obtained because the existing customer 30A actually made a transaction with the service provider 20, it is possible to visualize the true appearance of the service provider 20.

  When the existing customer 30A records various kinds of information, "to that effect" is transmitted to the service provider 20 (step indicated by reference numeral (3) in FIG. 2).

Here, the case where the existing customer 30A records the information 7Aa of the existing customer, the information 7Ab of the content of the service, the information 7Ac of the adjunct, and the information 7Ad of the redemption rate is described. 30B, existing customer 30C, existing customer 30D, existing customer 30E, and existing customer 30F also record.
The existing customers 30A to 30F do not record at the same timing, but sequentially after receiving the service from the service provider 20.

  Next, in the step shown in (3) above, since “the effect” has been transmitted, the service provider 20 accesses the server 4 and writes the recorded existing customer information 30 (30A to 30F). After checking, select one of the existing customer information (for example, compare the quality of information of the accessory to select the existing customer information, compare the return rate to select the existing customer information, etc.), The output target information 6c is recorded using the service provider terminal 2 (step indicated by reference numeral (4) in FIG. 2).

  After recording the various information as described above, the various information can be provided to the new customer 40.

It should be noted that here, the service 200 provided by the service provider 20 is described only when the existing customer 30 records various kinds of information, but the information recorded in the server 4 is “provided by the service provider 20”. Not only about "service 200 to provide", but also about "service different from service 200 provided by service provider 20" and "service provided by a service provider different from service provider 20" To be done.
That is, in the present embodiment, the case where the new customer 40 obtains the information related to the service 200 provided by the service provider 20 will be described as an example (described later). Information related to the "service different from the service 200 provided by the service provider" and the "service provided by a service provider different from the service provider 20".

[2. Provision of various information]
In relation to the service 200 provided by the service provider 20, a new customer 40 who wishes to provide various information accesses the server 4 via the Internet 5 with a new customer terminal (not shown) (in FIG. 2). Step indicated by reference numeral (5)).

  When the server 4 is accessed, a list of service providers who can provide information is displayed on the new customer terminal, and the new customer 40 selects the "service provider 20" from the displayed list. When “service provider 20” is selected, a list of services provided by the service provider 20 is displayed, and the new customer 40 selects “service 200” from the displayed list.

  Then, when the "service 200 of the service provider 20" is selected from the new customer terminal, the accessory information output means 8 causes the service content information recording means 6 to record the service content information 6a (for the service 200). The corresponding information is the service content information 6a) and the adjunct information 6b associated with the service content information 6a is output (the information is displayed on the new customer terminal).

  At the same time, the accessory information output means 8 outputs the existing customer information based on the output target information 6c associated with the service content information 6a (the information is displayed on the new customer terminal). Specifically, for example, when "information 7Ec on the accessory" is recorded as the output target in the output target information 6c, the information 7Ec on the accessory and the service associated with the information 7Ec on the accessory are recorded. The information 7Eb is output.

  After that, when the new customer 40 receives the service 200 of the service provider 20 (when purchasing the service 200 of the service provider 20), the service provider 20 provides the service 200 to the new customer 40. ..

  When the accessory information output means 8 outputs the information, "the effect" is transmitted to the existing customer (in the case of being transmitted to the existing customer 7E, the step indicated by reference numeral (6) in FIG. 2).

[3. Grant of points]
When the accessory information output means 8 outputs the information, the point giving means 9 gives points to the registrant of the information output by the accessory information output means 8. Specifically, for example, when the accessory information output means 8 outputs the accessory information 7Ec, it corresponds to the price obtained by multiplying the “price of the service 200 of the service provider 20” by the return rate information 7Ed. The point information is given and the information 7Ee of the held points is updated.

[effect]
In the service information providing system of the present invention described above, the price of the service 200 and the contract content of the service provider 20 can be grasped by the accessory information 7Ec.
It should be noted that the new customer 40 can confirm the service 200 of the service provider 20 because the price and contract contents of the service 200 can be grasped by checking the information 7Ec of the accessory before receiving the provision of the service 200. It is possible to obtain information on whether to receive the service (whether to purchase the service 200).

  Further, both the accessory information 6b and the accessory information 7Ec are output, and the service is provided based on the information of both the service providing side (service provider 20) and the service providing side (existing customer 30E). By specifying the price of 200 and the contract content, it is possible to prevent falsification or forgery of information.

  Similarly, both the information 6a on the content of the service and the information 7Eb on the content of the service are output, and the information on both the side providing the service (service provider 20) and the side providing the service (existing customer 30E) is output. By specifying the content of the service 200 based on the information, it is possible to prevent falsification or forgery of information.

  In addition, since points are given to existing customers, the incentive to register existing customer information increases, and it can be expected that the existing customer information will be enhanced (enhancement of quantity and quality), and as a result, it will be further enhanced through the attachments. The price of the service 200 and the contract content can be grasped.

  In addition, the quality of the existing customer information can be improved because the existing customer himself / herself can register the information on the accessory and the return rate information, and the points are given only to the existing customer information selected by the service provider 20. It can be expected that the price of the service 200 and the contract content can be further understood through the attachment.

[Modification]
In the example of the service information providing system of the present invention described above, the case where the accessory information 7Ec is output has been described as an example, but it is sufficient if the new customer 40 can confirm the accessory information. Therefore, identification information (an identifier such as a two-dimensional bar code or a color code) that can access the accessory information 7Ec may be output.
In this case, the identification information is used to access the website or the like where the accessory information 7Ec is posted on the new customer terminal to confirm the accessory information 7Ec.

  When accessing the accessory information 7Ec through the identification information as in the modified example, considering the expectation of the new customer that the same information may be posted on the accessed website, the existing information is taken into consideration. Even if the accessory information 7Ec of the customer information recording means 7E is changed, the accessory information 7Ec before the change is posted on the website accessed by the identification information output before the change. Is also good.

1 Service Information Providing System 2 Service Provider Terminal 3 Existing Customer Terminal 4 Server 5 Internet 6 Service Provider Information Recording Means 7 Existing Customer Information Recording Means 8 Adjunct Information Output Means 9 Point Granting Means 20 Service Providers 30 Existing Customers 40 New Customer 200 service

Claims (9)

Service provider information recording means for recording, as service provider information, information transmitted from the terminal of the service provider, including information on the content of the predetermined service;
At least one of information on the content of the service provided by the service provider, information on the price of the service provided by the service provider, or information on the contract content for providing the service from the service provider. Existing information that is sent from a terminal of an existing customer who is different from the service provider, including information on an accessory for understanding a contract and information on a return rate when the information on the accessory is used. Existing customer information recording means for recording as customer information,
Of the existing customer information recorded in the existing customer information recording means, access to information on an accessory included in the selected existing customer information, which is the existing customer information selected by the service provider, or information on the same accessory. Accessory information output means for outputting possible identification information,
The appendage information output means outputs information, thereby giving points to existing customers who have used the appendix information, according to the return rate information included in the selected existing customer information. And a service information providing system including. The service provider information includes at least one of information on the price of the service provided by the service provider and information on the contract content for the service provider to provide the service, and an accessory for understanding the contract. The service information providing system according to claim 1, including information. The service information providing system according to claim 1, wherein the service provider information recording unit is different from the existing customer information recording unit. The service provider information includes identification information for identifying the selected existing customer information, and the accessory information output means and the point giving means function based on the identification information. Alternatively, the service information providing system according to claim 3. Information about the price of the service provided by the service provider and / or information about the contract for understanding the contract that has at least one of the content of the contract for the service provider to provide the service, and the above-mentioned accessory. Existing customer information recording means for recording information transmitted from a terminal of an existing customer different from the service provider, including information on a return rate when the information is used, as existing customer information,
Of the existing customer information recorded in the existing customer information recording means, access to information on an accessory included in the selected existing customer information, which is the existing customer information selected by the service provider, or information on the same accessory. Accessory information output means for outputting possible identification information,
The appendage information output means outputs information, thereby giving points to existing customers who have used the appendix information, according to the return rate information included in the selected existing customer information. And a service information providing system including. Contract understanding having at least one of information of existing customers who have received a predetermined service from a service provider, price information of the predetermined service, and contract content information for providing the predetermined service. Existing customer information recording means for recording, as existing customer information, information on an accessory for, and information on a return rate when the information on the accessory is used,
Information on an accessory recorded in the existing customer information recording means, or accessory information output means for outputting identification information accessible to the information on the accessory,
Points for giving points according to the return rate information recorded in the existing customer information recording means to the existing customers who have used the information on the accessory by the information output by the accessory information output means Providing means,
Among the existing customer information recorded in the existing customer information recording means, at least the information on the accessory and the return rate information is configured to be changeable by the existing customer itself,
The information output by the accessory information output means is selected by the service provider from the customer information recorded in the existing customer information recording means, and is based on the information recorded in the service provider information recording means as output target information. A service information providing system that is configured to output. 7. The service information according to claim 6, wherein the existing customer information recorded in the existing customer information recording means is changed by the existing customer himself and then the change is reflected by the approval of the service provider. Offer system. The accessory information output means is identification information that is accessible to the accessory information recorded in the existing customer information recording means, and outputs the identification information even when the existing customer information is changed. The service information providing system according to claim 6 or 7, wherein the accessory information before the change is accessible for a predetermined period from. In the service provider information recording means, information on the price of the service provided by the service provider is recorded in a state in which the existing customer can confirm it,
9. The service information providing system according to claim 6, wherein the point giving means is configured to give points corresponding to a price obtained by multiplying the price of the service by the return rate.

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