JP2020060912A - Information processing device, information processing system, information processing method, and program - Google Patents

Abstract

To prevent a commodity agreed to selling and purchasing between one purchase desirer and an exhibitor from being purchased by other purchase desirers.SOLUTION: An information processing device for intermediating selling and purchasing of a commodity includes: an intermediation part for enabling a plurality of users other than a first user to purchase a first commodity when receiving information on the first commodity to be sold from the terminal of the first user; and a transmission part for transmitting information for displaying the first commodity so that the commodity cannot be purchased to terminals of users other than a second user among the plurality of users in the case of receiving a request for limiting a user who can purchase the first commodity to the second user included in the plurality of users from the terminal of the first user.SELECTED DRAWING: Figure 7D

Description

  The present invention relates to an information processing device, an information processing system, an information processing method, and a program.

  Conventionally, a purchaser who wishes to purchase one product that has been put up for sale (sold) has negotiated a price reduction etc. by chat etc. with the seller who put up the product, A system is known in which the purchase applicant can purchase a product (see, for example, Patent Document 1).

JP, 2005-103097, A

  However, in the related art, for example, even when an agreement is made on the sale of a product by negotiation between one purchase applicant and the seller, another purchase applicant operates the purchase operation before the purchase applicant. When (takeover) is performed, the other purchase applicant can purchase the product. In this case, there is a problem that the negotiation work may be wasted. In addition, there is a research result that if the interception occurs, the satisfaction of the user is lowered, and the user is prompted to stop using the service.

  Therefore, in one aspect, it is an object to prevent other purchase applicants from purchasing a product for which a purchase agreement has been agreed between the purchase applicant and the seller.

  In one proposal, when the information processing device that mediates the sale of goods receives information on the first goods to be sold from the terminal of the first user, the first goods can be sent to a plurality of users other than the first user. And a request to limit the users who can purchase the first product to the second users included in the plurality of users, the first product is received. And a transmitting unit that transmits information to be displayed so as not to be purchased to a terminal of a user other than the second user among the plurality of users.

  According to one aspect, it is possible to prevent other purchase applicants from purchasing a product for which a purchase agreement has been agreed between the purchase applicant and the seller.

It is a figure which shows the structural example of the information processing system which concerns on embodiment. It is a figure which shows the server which concerns on embodiment, and the hardware structural example of a terminal. It is a functional block diagram of the server which concerns on embodiment. It is a figure showing about an example of user DB concerning an embodiment. It is a sequence diagram which shows an example of a process of the information processing system which concerns on embodiment. It is a sequence diagram which shows an example of a process of the information processing system which concerns on embodiment. It is a figure shown about an example of goods DB concerning an embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a figure which shows an example of Watch DB which concerns on embodiment. It is a figure which shows an example of the comment DB which concerns on embodiment. It is a figure which shows an example of the reserve DB which concerns on embodiment. It is a figure which shows an example of a to-do DB which concerns on embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a sequence diagram which shows an example of a process of the information processing system when the reservation according to the embodiment is canceled. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment. It is a figure which shows an example of the display screen of the terminal which concerns on embodiment.

  An embodiment of the present invention will be described below with reference to the drawings.

<System configuration>
FIG. 1 is a diagram illustrating a configuration example of an information processing system 1 according to the embodiment. In FIG. 1, the information processing system 1 includes a server 10, a terminal 20A, a terminal 20B, a terminal 20C, and a terminal 20D (hereinafter, simply referred to as “terminal 20” if there is no need to distinguish them). The number of terminals 20 is not limited to the example of FIG.

  The server 10 and the terminal 20 are connected so that they can communicate with each other via a communication line N such as the Internet, a wireless LAN (Local Area Network), and a mobile phone network.

  The server 10 is, for example, an information processing device such as a server computer or a PC (Personal Computer). The server 10 mediates the buying and selling of products among the users of the plurality of terminals 20.

  The terminal 20 is, for example, an information processing device such as a smartphone, a tablet terminal, or a PC. The terminal 20 uses the application downloaded from the server 10, for example, to buy and sell products using the server 10. Alternatively, the terminal 20 may use a program such as a Web browser installed in the terminal 20 in advance to buy or sell the product using the server 10. In addition, the terminal 20 communicates with the server 10 in response to a user operation or the like, generates display screen data based on the information received from the server 10, and displays the generated display screen on the screen of the terminal 20. Display it.

<Hardware configuration>
FIG. 2 is a diagram illustrating a hardware configuration example of the server 10 and the terminal 20 according to the embodiment. Hereinafter, the server 10 will be described as an example. The server 10 of FIG. 2 includes a drive device 100, an auxiliary storage device 102, a memory device 103, a CPU 104, an interface device 105, a display device 106, an input device 107, and the like, which are connected to each other by a bus B.

  The information processing program that realizes the processing in the server 10 is provided by the recording medium 101. When the recording medium 101 recording the information processing program is set in the drive device 100, the information processing program is installed in the auxiliary storage device 102 from the recording medium 101 via the drive device 100. However, the installation of the information processing program does not necessarily have to be performed from the recording medium 101, and may be downloaded from another computer via the network. The auxiliary storage device 102 stores the installed information processing program and also stores necessary files and data.

  The memory device 103 reads the program from the auxiliary storage device 102 and stores the program when an instruction to activate the program is given. The CPU 104 realizes a function related to the server 10 according to a program stored in the memory device 103. The interface device 105 is used as an interface for connecting to a network. The display device 106 displays a GUI (Graphical User Interface) or the like according to a program. The input device 107 is composed of a keyboard and a mouse or the like, or a touch panel and buttons and the like, and is used for inputting various operation instructions.

  Note that, as an example of the recording medium 101, a portable recording medium such as a CD-ROM, a DVD disc, or a USB memory can be given. Further, as an example of the auxiliary storage device 102, an HDD (Hard Disk Drive), a flash memory, or the like can be given. Both the recording medium 101 and the auxiliary storage device 102 correspond to a computer-readable recording medium. The hardware configuration of the terminal 20 may be the same as that of the server 10.

<Functional configuration>
Next, the functional configurations of the server 10 and the terminal 20 according to the embodiment will be described with reference to FIGS. 3 and 4. FIG. 3 is a functional block diagram of the server 10 and the terminal 20 according to the embodiment.

<< Functional configuration of the server 10 >>
The server 10 has a storage unit 11. The storage unit 11 is realized by using, for example, the auxiliary storage device 102 or the like. The storage unit 11 stores a user DB (database) 111, a product DB 112, a watch DB 113, a comment DB 114, a reserve DB 115, a to-do DB 116, and the like. The product DB 112, watch DB 113, comment DB 114, reserve DB 115, and to-do DB 116 will be described later.

(User DB111)
FIG. 4 is a diagram illustrating an example of the user DB 111 according to the embodiment. In the example of FIG. 4, the user DB 111 stores passwords, names, e-mails, telephone numbers, user images, self-introduction sentences, account creation dates, account states, etc. in association with user IDs.

  The user ID is identification information of the user. The password is a password for the user associated with the user ID to log in to the transaction service provided by the server 10. The name, e-mail, telephone number, user image, and self-introduction sentence are the name, e-mail, telephone number, user image, and self-introduction sentence of the user associated with the user ID, respectively. The account creation date and time is the date and time when the account of the user associated with the user ID was created. The account status is the status of the user's account associated with the user ID, and includes, for example, “continuation” and “withdrawal”. “Continue” is a state in which the account can be used. The “withdrawal” is, for example, a state in which the account is disabled by the user or the business operator (administrator) who operates the server 10.

  The information stored in the user DB 111 may be input by the user of the terminal 20 and transmitted from the terminal 20 to the server 10 when the user of the terminal 20 creates an account on the server 10, for example.

  The server 10 includes an intermediary unit 12, a storage unit 13, a display control unit 14, and a transmission unit 15. Each of these units is realized by a process that causes the CPU 104 of the server 10 to execute one or more programs installed in the server 10.

  The intermediary unit 12 intervenes a process of buying and selling a product put up by one user (exhibitor). More specifically, when the intermediary unit 12 receives, for example, a request to sell a product from the seller's terminal 20, the user of the other terminal 20 enables the product to be purchased.

  The storage unit 13 enables only the user designated by the seller to purchase the product designated by the seller. More specifically, when the reserve unit 13 receives a reserve request from the seller's terminal 20, the display controller 14 controls the display screens of the terminals 20 of the users other than the reserve user, Prevent each user from purchasing the product.

  The display control unit 14 controls the display screen displayed on the terminal 20 by transmitting the information to be displayed on the screen of the terminal 20 to the transmission unit 15 according to the instructions of the intermediary unit 12 and the storage unit 13.

  The transmission unit 15 manages, for example, the user ID of the user of the terminal 20 and the communication address of the terminal 20 in association with each other, and transmits information or the like to be displayed on the terminal 20 to the terminal 20 according to the instruction of the display control unit 14.

<< Functional configuration of the terminal 20 >>
The terminal 20 has a reception unit 21, a control unit 22, and a transmission unit 23. Each of these units is realized by a process that causes the CPU of the terminal 20 to execute one or more programs installed in the terminal 20.

  The accepting unit 21 accepts various operations for buttons on the display screen from the user of the terminal 20, for example.

  The control unit 22 transmits a request for acquiring information from the server 10 to the server 10 by the transmission unit 23, for example, in response to the operation received by the reception unit 21. The control unit 22 also generates display screen data based on the information received from the server 10, and displays the generated display screen on the screen of the terminal 20.

  The transmission unit 23 transmits various types of information to the server 10 according to an instruction from the control unit 22, for example. Further, the transmission unit 23 transmits information to the server 10 by using a communication session such as HTTPS connected when logging in to the server 10.

<Process>
Next, the processing of the information processing system 1 will be described with reference to FIGS. 5A and 5B. 5A and 5B are sequence diagrams showing an example of processing of the information processing system 1 according to the embodiment. FIG. 6 is a diagram showing an example of the product DB 112 according to the embodiment. 7A to 7K are diagrams showing an example of a display screen of the terminal 20 according to the embodiment. FIG. 8 is a diagram showing an example of the watch DB 113 according to the embodiment. FIG. 9 is a diagram showing an example of the comment DB 114 according to the embodiment. FIG. 10 is a diagram showing an example of the reserve DB 115 according to the embodiment. FIG. 11 is a diagram illustrating an example of the to-do database 116 according to the embodiment.

  Below, each user of terminal 20A, terminal 20B, terminal 20C, and terminal 20D is each user A (an example of a "1st user"), user B (an example of a "2nd user"), user C (". An example of “third user”) and a user D (an example of “third user”). It is assumed that the user of each terminal 20 has previously created an account for selling and buying products in the server 10, and the user of each terminal 20 has logged in to the server 10.

  In step S1, the acceptance unit 21 of the terminal 20A accepts an auction operation from the user A (exhibitor). Then, the transmission unit 23 of the terminal 20A transmits an exhibition request to the server 10 (step S2).

  Subsequently, the mediation unit 12 of the server 10 manages the put-up item in the item DB 112 (step S3). Here, the mediation unit 12 of the server 10 records the information of the auctioned item in the item DB 112 based on the information included in the received auction request.

(Product DB 112)
In the example of FIG. 6, in the product DB 112, the user ID of the exhibitor, the user ID of the purchaser, the product state, the product name, the price (yen), the product description, the image of the product, the category, and the product ID are associated with each other. The brand name of the product, the color of the product, the size, the shipping method (delivery method), the number of watches, the number of comments, the exhibition date and time, the update date and time, etc. are stored. The product ID is identification information of a product put up by the user.

  The transaction state is a state related to the transaction of the product associated with the product ID, and is, for example, “exhibiting”, “in transaction”, “transaction completed”, “exhibition of sale”, “cancellation by purchaser”, “cancellation by operator”. ", Etc. may be included. “Auctioning” is a state in which any user can purchase the product associated with the product ID. The “under transaction” is a state in which a purchase operation is performed by the purchaser, a product sent by the seller reaches the purchaser, and the purchaser performs an operation of completing the receipt. “Transaction complete” is a state after the purchaser has performed an operation of completing the receipt. “Selling stopped” is a state in which the seller cancels the selling. “Cancel by purchaser” is a state in which the purchaser cancels the purchase. “Cancellation by the operator” is a state in which the purchaser's purchase of an illegal exhibition has been canceled by the administrator of the server 10.

  The product name, price (yen), product description, product image, category, product brand name, product color, product size, and shipping method are the product name, price, and product description associated with the product ID, respectively. , Product image, category, product brand name, product color, product size, and shipping method. The shipping method includes, for example, shipping fee, size, weight, cash on delivery fee, and shipping fee. The number of watches and the number of comments are the number of watches and the number of comments of the product related to the product ID from the user of the terminal 20, respectively. The auction date and time is the date and time when the product related to the product ID was put up. The update date and time is the date and time when various types of information on the product associated with the product ID recorded in the product DB 112 are updated.

  Note that the product name, price (yen), product description, product image, category, product brand name, product color, size, and shipping method information may be the information input by the user A in the process of step S1. Good. In the examples of FIGS. 4 and 6, it is recorded in the user DB 111 and the product DB 112 that the sneakers of N companies are put up by the user A having the user ID “user 001”.

  Subsequently, the reception unit 21 of the terminal 20B receives the display operation of the product list from the user B (step S4). Here, the reception unit 21 of the terminal 20B may, for example, list a new product (timeline), a list of products searched based on a character string designated by the user B, a category, or the like, or An operation for displaying a list of products put up in the past by the specified user is accepted.

  Then, the transmission unit 23 of the terminal 20B transmits an acquisition request for the product list to the server 10 (step S5). Subsequently, the mediation unit 12 of the server 10 extracts products that the user B can purchase from the product DB 112 (step S6). Here, the mediation unit 12 of the server 10 may extract, for example, a product that is “on sale” from the products stored in the product DB 112. In addition, the mediation unit 12 of the server 10 may also extract a product stored for the user B in the storage DB 115 described later.

  Then, the transmission part 15 of the server 10 transmits the information of the extracted product list to the terminal 20B (step S7). Note that the transmission unit 15 of the server 10 may include information such as the price (yen) of each product and an image of the product in the product list information.

  Then, the control unit 22 of the terminal 20B displays the product list on the screen based on the information received from the server 10 (step S8). Subsequently, the reception unit 21 of the terminal 20B receives an operation of selecting one product from the user B (step S9). Here, the reception unit 21 of the terminal 20B receives, for example, an operation such as pressing (touching) an area where one product is displayed on the display screen of the product list.

  Then, the transmission unit 23 of the terminal 20B transmits an acquisition request for the information of the product selected by the user B to the server 10 (step S10). Subsequently, the mediation unit 12 of the server 10 extracts information on the product selected by the user B from the product DB 112 (step S11). Here, the mediation unit 12 of the server 10, for example, from the product DB 112, the product name, price (yen), product description, product image, category, product brand name, product color of the product selected by the user B. Information such as size, size, and shipping method may be extracted.

  Then, the transmission part 15 of the server 10 transmits the information of the product selected by the user B to the terminal 20B (step S12).

  Subsequently, the control unit 22 of the terminal 20B displays the information of the product on the screen based on the information received from the server 10 (step S13). Here, the control unit 22 of the terminal 20B may display the display screen 701 shown in FIG. 7A, for example. In the example of FIG. 7A, the control unit 22 of the terminal 20B displays the product image 702 and the product brand name, product name, product color, and product size in the area 703. Also, the current price 706 of the product is displayed. When the “To purchase procedure” button 707 is pressed, the brokering unit 12 of the server 10 performs the purchase procedure at the price 706.

  Subsequently, the reception unit 21 of the terminal 20B receives, from the user B, a watch (like, favorite, bookmark. An example of "predetermined setting") operation of the product (step S14). Here, the reception unit 21 of the terminal 20B receives, for example, a pressing operation of the “like” button 704 of FIG. 7A. When the user B watches the product, the user B can display a list of products watched by the user B by performing a predetermined operation on the terminal 20B. Thereby, the product which the user B is considering purchasing can be easily displayed. Further, when the user B watches the product, when the price of the product is reduced by the seller, the terminal 20B can receive and display a notification to that effect from the server 10.

  Subsequently, the transmission unit 23 of the terminal 20B transmits a watch request for the product to the server 10 (step S15). Subsequently, the mediation unit 12 of the server 10 manages the received watch request in the watch DB 113 in association with the user B (step S16). Note that the processing relating to the watch in steps S14 to S16 is not essential.

(Watch DB113)
In the example of FIG. 8, the watch DB 113 stores the product ID, the user ID of the watching user, and the watch date and time in association with the watch ID. The watch ID is identification information of the watch. The watch date and time is the date and time when the user watches the product associated with the product ID.

  In the examples of FIGS. 4, 6, and 8, the sneakers of N company whose product ID is “product 001”, which is exhibited by user A, is watched by user B whose user ID is “user 002”. Is recorded.

  Subsequently, the reception unit 21 of the terminal 20B receives a comment operation on the product from the user B (step S17). Here, for example, when the accepting unit 21 of the terminal 20B accepts the pressing operation of the “comment” button 705 in FIG. 7A, the comment display screen is displayed to accept the comment input operation.

  Then, the transmission unit 23 of the terminal 20B transmits a message or the like of a comment (an example of “information regarding a product”) to the product to the server 10 (step S18). Here, the control unit 22 of the terminal 20B causes the display screen 711 of FIG. 7B to be displayed. In the example of FIG. 7B, the terminal 20B associates the image with the image 714A of the user B and the name 714B of the user B because the user B inputs a message in the comment input field 712 and presses the “send” button 713. The message 714C is displayed. In addition, a comment for a product includes a message such as text information, an image (including an image such as a still image, a video, and an illustration), a voice, and information such as a notification that a watch is set for the product. May be.

  Subsequently, the mediation unit 12 of the server 10 manages the received comment in the comment DB 114 (step S19).

(Comment DB114)
In the example of FIG. 9, the comment DB 114 stores the product ID, the user ID of the user who made the comment, the message, and the comment date and time in association with the comment ID. The comment ID is identification information of the comment. The message is a message such as text input as a comment. The comment date and time is the date and time when the user made a comment on the product associated with the product ID.

  In the examples of FIGS. 4, 6 and 9, for the sneakers of company N whose product ID is “product 001”, which is put up by user B by user B whose user ID is “user 002”, It is recorded that a message (posting) "Is it possible to reduce the price to 5,000 yen?"

  Subsequently, the transmission unit 15 of the server 10 transmits a notification indicating that a comment has been made to the product to the terminal 20A (step S20). Here, the transmission unit 15 of the server 10 may transmit the notification using a notification function provided by the OS (Operating System) of the terminal 20A, and may display the banner on the terminal 20A. Further, the transmission unit 15 of the server 10 may transmit the notification to the application of the terminal 20A and display the notification on the notification list display screen displayed by the application. In this case, the terminal 20A may display the notification list display screen when, for example, the bell icon or the like displayed in the upper right area on the screen by the application is pressed.

  Then, the control unit 22 of the terminal 20A displays a notification indicating that a comment has been made on the screen (step S21). Here, the control unit 22 of the terminal 20A displays the notification in a banner using, for example, the notification function provided by the OS, and when the area of the banner is pressed by the user A, the display screen 721 of FIG. 7C is displayed. Let Further, the control unit 22 of the terminal 20A also displays the display screen 721 of FIG. 7C, for example, when the user A presses the notification area indicating that the product is commented on the notification list display screen. Let

  The display screen 721 of FIG. 7C displayed on the terminal 20A of the user A who is the seller is similar to the display screen 711 of FIG. 7B displayed on the terminal 20B of the user B who is not the seller, but is input by the user B. In association with the commented message 714C, an example of "Reserve this purchaser" button 714D (an example of an "operation object" for limiting the users who can purchase the product. In the following, a "reserve button" is appropriately used. (Also referred to as)) is added.

  Subsequently, the reception unit 21 of the terminal 20A receives a comment operation from the user A (step S22). Here, the accepting unit 21 of the terminal 20A accepts an input operation such as a reply comment to the user B on the comment display screen 721 by the same operation as the operation on the terminal 20B in step S17. The reply comment is not mandatory.

  Then, the transmission unit 23 of the terminal 20A transmits the message of the input comment to the server 10 (step S23). Here, the control unit 22 of the terminal 20A causes the comment list display screen 731 of FIG. 7D to be displayed. In the example of FIG. 7D, the control unit 22 of the terminal 20A has input a message to the comment input field 712 by the user A and pressed the “send” button 713, so that the image 734A of the user A and the name of the user A are displayed. The message 734C is displayed in association with 734B. In the example of FIG. 7D, the message of each comment is displayed from the top in the order of new transmission.

  Subsequently, the mediation unit 12 of the server 10 manages the received comment in the comment DB 114 (step S24). This process is similar to the process of step S19.

  Subsequently, the reception unit 21 of the terminal 20A receives a reserve (dedicated) operation from the user A (step S25). Here, for example, when the accepting unit 21 of the terminal 20A accepts the pressing operation of the “leave this purchaser” button 714D of FIG. 7D, the popup unit (dialog box) 741 of FIG. 7E is displayed. When the “Yes” button 742 of FIG. 7E is pressed, the reserve operation is completed, and the screen returns to the display screen of FIG. 7D. In this case, the storage unit 13 of the server 10 hides or disables the “reserve this purchaser” button 714D on the display screen 731 of FIG. Good.

  On the other hand, when the “No” button 743 of FIG. 7E is pressed, the screen returns to the display screen of FIG. 7D.

  Then, the transmitter 23 of the terminal 20A transmits a reserve request to the server (step S26). Subsequently, the reserve unit 13 of the server 10 manages the received reserve request in the reserve DB 115 (step S27).

(Reserved DB115)
In the example of FIG. 10, the reserve DB 115 stores the product ID, the user ID of the seller, the user ID of the user who reserves the product, the reserve state, the reserve start date and time, and the reserve period in association with the reserve ID. Has been done. The reserve ID is identification information of the reserve. The reserve state is a reserve state related to the reserve ID, and may include, for example, “in reserve”, “reserve complete”, “user cancel”, “operator cancel”, and the like. “Reserving” is a state in which only the user who reserves the product can purchase the product associated with the product ID. "Reservation completed" is a state after the user who has reserved the product performs a purchase operation of the product associated with the product ID.

  "Cancellation by user" means that the user who has the product left does not perform the purchase operation until the reservation is canceled (released) by the seller's operation or the reservation period elapses from the reservation start date and time. The reserve has been canceled due to the damage. “Cancellation by operator” is a state in which the manager of the server 10 has canceled the reservation for illegal exhibition or the like.

  The reserve start date and time is the date and time when the reserve was started. The reserve period is a period during which the reserve is valid. As the reserve period, for example, a period such as within 24 hours after the reserve may be set in advance. Alternatively, the storage unit 13 of the server 10 may allow the user A to specify the storage period by the operation of the user A on the terminal 20A, which is the seller.

  In the example of FIGS. 4, 6 and 10, the sneakers of company N exhibited by user A are reserved for user B within 24 hours from 15:35:26 on August 24, 2018. Have been recorded.

  It should be noted that the storage unit 13 of the server 10 causes the transmission unit 15 to display the information for displaying that the product cannot be purchased when the product is stored for the user B by the processing of step S27, by the terminal 20C of the user C, And to the terminal 20D of the user D. As a result, the storage unit 13 of the server 10 prevents the product from being displayed in, for example, the list of new products for other users and the list of products retrieved based on the conditions specified by the user. To do. In this case, the storage unit 13 of the server 10 may cause the terminal 20 to display, for example, a list of products that are not stored in the storage state in the storage DB 115 among the products stored in the product DB 112. .

  Further, when the user C or the like makes a comment or a watch operation on the product, when the display operation of the information on the product is performed on the terminal 20C of the user C, the storage unit 13 of the server 10 causes the storage unit 13 to display the product. The transmitting unit 15 transmits the information to be displayed so that the item cannot be purchased. As a result, the storage unit 13 of the server 10 causes the terminal 20C to display the display screen 1201 of FIG. Compared with the display screen 701 of FIG. 7A before the product is stored, the display screen 1201 of FIG. 12 has a message 1202 of “Cannot purchase because of storage” instead of the “To purchase procedure” button 707. The displayed points are different. This makes it possible to prevent users other than the reserved user B from purchasing the product during the reservation.

  Further, the storage unit 13 of the server 10 displays a list of products that the user A has put up to the present on the terminal 20C and the terminal 20D of the user D who has not performed a comment or watch operation on the product from the display screen. The display screen 1201 of FIG. 12 may be displayed on the terminal 20C and the terminal 20D even when an operation of selecting a stored product is performed.

  Here, the storage unit 13 of the server 10 allows the user other than the user B to select the product by pressing the “comment” button 705 on the display screen 1201 of FIG. 12 even while the product is stored. You may allow comments. In this case, the server 10 displays the comment list displayed on the terminal 20A for the product as shown in FIG. 7D while the product is reserved. Do not display the "Reserve" button. This makes it possible to prevent a plurality of users from being reserved at the same time.

  Subsequently, the storage unit 13 of the server 10 manages the to-be-do (ToDo, action item) of the user B with respect to the storage in the to-do DB 116 (step S28).

(To-do DB116)
In the example of FIG. 11, the to-do DB 116 stores the product ID, the user ID of the executing user, the user ID of the executing user, the to-do type, and the deadline in association with the to-do ID. . The to-do ID is identification information of the to-do. The user ID of the executing user is the user ID of the user who executes the action related to the to-do ID. The user ID of the executed user is the user ID of the user who executes the action related to the to-do ID. The to-do type is a type of action related to the to-do ID, and may include, for example, “shipment”, “reply”, “purchase of reserved product”, and the like. "Shipment" is to ship (ship) the exhibited product. "Reply" is to reply a message to a purchase request or the like from a user of a trading partner. “Purchasing a reserved product” is a purchase operation of a reserved product. The deadline is the deadline in which the action related to the to-do ID should be performed.

  In the example of FIG. 4, FIG. 6, and FIG. 10, it is recorded that the user B should purchase the sneakers of company N, which is reserved for the user A by 15:35:26 on August 25, 2018. Has been done.

  Subsequently, the transmission unit 15 of the server 10 transmits a notification that the product has been stored to the terminal 20B (step S29). Here, the transmission unit 15 of the server 10 may transmit the notification using, for example, the notification function provided by the OS of the terminal 20B and display the notification on the banner on the terminal 20B. In addition, the transmission unit 15 of the server 10 may transmit the notification to the application of the terminal 20B and display the notification on the display screen of the to-do list (to-do list) displayed by the application.

  When the user C or the like makes a comment or a watch operation on the product, the transmission unit 15 of the server 10 confirms that the product is stored for the user B on the terminal 20C or the like of the user C. May be sent.

  Subsequently, the control unit 22 of the terminal 20B causes the screen to display a notification that the product has been stored (step S30). Here, the control unit 22 of the terminal 20B may display the notification on the to-do list display screen 751 illustrated in FIG. 7F. In this case, the control unit 22 of the terminal 20B displays the to-do list stored in the to-do list 116 of the server 20B in association with the user ID of the user B in the to-do DB 116 of the server 10. You may let me. In the example of FIG. 7F, in the area 752, “User A has reserved“ sneakers ”for you in association with the product image 752A. Let's proceed with the purchase by 15:35 on August 25, 2018. Message 752B "is displayed. In the example of FIG. 7F, like areas 752 and 753, images and messages indicating each action are displayed in a new order (descending order) from the top.

  Subsequently, the reception unit 21 of the terminal 20A receives, from the user A, an operation of changing the information regarding the auction (step S31). The information about the listing includes conditions such as the price of the product and the shipping method of the product. Here, the control unit 22 of the terminal 20A first acquires, from the server 10, the information on the product that the user A reserves in response to the operation of the user A. Then, the control unit 22 of the terminal 20A causes the display screen 761 of FIG. 7G to be displayed. The display screen 761 of FIG. 7G is a display screen of the information of the item for sale by the user A, and is compared with the display screen of FIG. The difference is that an “edit product” button 762 is displayed instead of the “to purchase procedure” button 707. Further, the stocking unit 13 of the server 10 displays the user name 763 of the stocked product and a message 764 indicating that the product is stocked in the area 765 while the product is stocked.

  When the “edit product” button 762 of FIG. 7G is pressed by the user A, the control unit 22 of the terminal 20A displays the display screen 771 of FIG. 7H. By the operation of the user A, the changed price is input to the product price input field 772, and when the “change” button 773 is pressed, the product price is changed. In the example of FIGS. 7G and 7H, the price is reduced from 5,200 yen to 5,000 yen as a result of the price reduction negotiation between the user A and the user B due to the comment.

  Then, the transmission unit 23 of the terminal 20A transmits a request to change the auction information to the server 10 (step S32). Subsequently, the mediation unit 12 of the server 10 manages the changed information in the product DB 112 (step S33). Here, the mediation unit 12 of the server 10 records the changed product information in the product DB 112 based on the information included in the received change request.

  Note that the transmission unit 15 of the server 10 may transmit the notification of the changed price or the like to the terminal 20B because the product information such as the price has been changed. In addition, the transmission unit 15 of the server 10 may also transmit a notification of the changed price or the like to the terminal 20C or the like of the user C when the user C or the like makes a comment or a watch operation on the product. .

  Subsequently, the reception unit 21 of the terminal 20B receives an operation for purchasing the stored product from the user B (step S34). Here, the control unit 22 of the terminal 20B may display the display screen 781 of FIG. 7I when the to-do list area 752 of FIG. 7F is pressed. In the display screen 781 of FIG. 7I, compared to the display screen 701 of FIG. 7A before the product is stored, the price 706A is the price 706A after the price reduction or the like. Further, while the product is stored, the storage unit 13 of the server 10 stores the user name 763 of the store and a message indicating that the store is being stored, similar to the display screen of the seller in FIG. 7G. 764 is displayed in the area 765. The storage unit 13 of the server 10 also displays the remaining time 782 of the storage period. When the “To purchase procedure” button 707 in FIG. 7I is pressed, the intermediary unit 12 of the server 10 performs the purchase procedure at the price 706A.

  Subsequently, the transmission unit 23 of the terminal 20B transmits the purchase request to the server 10 (step S35).

  Subsequently, the intermediary unit 12 of the server 10 executes processing for selling and selling the product based on the received purchase request (step S36). Here, the mediation unit 12 of the server 10 changes the transaction status of this product from "exhibiting" to "transaction" in the product DB 112, for example. In addition, for example, in the reserve DB 115, the reserve unit 13 of the server 10 changes the reserve state of the current reserve of this product from “in reserve” to “reserve completed”.

  Further, the mediation unit 12 of the server 10 causes the terminal 20B to display a message 792 indicating that the purchase is completed, as in the display screen 791 of FIG. 7J. In addition, when the terminal 20 displays the information of this product after the processing of step S36 is performed, the intermediary unit 12 of the server 10 indicates “To purchase procedure” in FIG. 7A as in the display screen 7001 in FIG. 7K. A message 7002 indicating “sold out” is displayed instead of the “button 707” to prevent the purchase procedure from being performed. Further, a “SOLD” mark 7003 is displayed on the upper left portion of the product image 702. Further, the mediation unit 12 of the server 10 may provide, for example, an escrow service. In this case, the intermediary unit 12 of the server 10 deposits the money from the user B by, for example, online settlement. Then, as what the user A does, it manages the shipping of products by the DB 116, and sends a notification of the work to the terminal 20A of the user A. Then, when the notification that the product is delivered to the user B is received from the terminal 20B, the payment is withdrawn to the account of the user A or the like.

≪Modification of reserve operation≫
In the display screen example at the time of the process of step S25 described above, when the user A who is the seller of a certain product performs the reserve operation, the reserve unit 13 of the server 10 cancels the reserve by the operation of the user A on the terminal 20A. The example of disabling is explained. Instead of this, the storage unit 13 of the server 10 may be able to cancel the storage by the operation of the user A on the terminal 20A after the user A who is the exhibitor performs the storage operation.

  Next, the processing of the information processing system 1 in this case will be described with reference to FIGS. 13A and 13B. 13A and 13B are diagrams showing an example of a display screen of the terminal 20 according to the embodiment.

  First, at the time of the process of step S25 described above, it is assumed that the storage unit 13 of the server 10 displays the comment list display screen 1301 of FIG. 13A on the terminal 20A. In the example of FIG. 13A, the storage unit 13 of the server 10 displays a “reserve this purchaser” button in association with each comment from each user for one product. 1302A to 1306A are images of the user who input each comment. 1302B to 1306B are the names of the users who input each comment. 1302C to 1306C are messages of each comment. Reference numerals 1302D to 1304D, and 1306D are "leave this purchaser" buttons associated with the comments of the user who has input each comment other than the seller.

  When the "leave this purchaser" button is pressed in step S25 described above, the reserve unit 13 of the server 10 inputs a comment associated with the "leave this purchaser" button. The user is allowed to reserve the merchandise and the "Reserve this purchaser" button associated with the comment input by another user cannot be pressed. For example, when the user A presses 1303D or 1306D associated with the comment of “user B” of FIG. 13A on the terminal 20A, the storage unit 13 of the server 10 displays the comment list display screen 1311 of FIG. 13B. It is displayed on the terminal 20A.

  In the example of FIG. 13B, the storage unit 13 of the server 10 invalidates the button 1302D and the button 1304D associated with the comment of the user other than “user B” like the button 1312 and the button 1314, respectively. Has been done. In addition, in the storage unit 13 of the server 10, the button 1303D and the button 1306D associated with the comment of “user B” are the “cancel reserve” button like the button 1313 and the button 1316, respectively (“ Object for operation for releasing the limitation.)).

When the button 1313 or the button 1316 is pressed, the storage unit 13 of the server 10 displays the comment list display screen 1301 of FIG. 13A on the terminal 20A.
In addition, the storage unit 13 of the server 10 changes the storage state of the one product stored for the user B in the storage DB 115 from “in storage” to “cancel by the user”. Return one item to the same state as before it was set aside. This allows other users to purchase the one product.

<< Process when canceling reservation >>
Next, the processing of the information processing system 1 when the reservation is canceled will be described with reference to FIGS. 14 and 15A to 15C. FIG. 14 is a sequence diagram showing an example of processing of the information processing system 1 when the reservation according to the embodiment is canceled. 15A to 15C are diagrams showing an example of a display screen of the terminal 20 according to the embodiment.

  First, it is assumed that the process up to step S30 or step S33 of FIGS. 5A and 5B is performed before the process of FIG. 14 and that one commodity put up by the user A is reserved. It is also assumed that the user C has made a comment or watch operation on the product.

  In step S101, the storage unit 13 of the server 10 detects that the storage of one product for the user B has been canceled. Here, for example, the storage unit 13 of the server 10 detects that the storage period has elapsed from the storage start date and time without the purchase operation by the user B who stores the product being performed. Alternatively, the storage unit 13 of the server 10 receives a reserve cancellation request from the terminal 20A, for example, by the operation of the user A on the terminal 20A that is the exhibitor.

  Then, the reserve unit 13 of the server 10 manages the cancellation of the reserve in the reserve DB 115 (step S102). Here, the storage unit 13 of the server 10 sets the storage state of the product whose storage has been canceled in the storage DB 115 to “cancellation by the user” or “cancellation by the operator” depending on the cause of the cancellation. . This releases the reserve of the product.

  When the reserve of the product is canceled because the user B does not perform the purchase operation, the reserve unit 13 of the server 10 sets the price of the product set in the product DB 112 to the price before the reserve. It may be returned to. In this case, the storage unit 13 of the server 10 stores the price before being stored in association with the product ID in the process of step S27 of FIG. 5A, and stores it in the process of step S102. The price before the sale may be set as the price of the product set in the product DB 112.

  Subsequently, the transmission unit 15 of the server 10 transmits a notification that the reservation of the product has been canceled to the terminals 20A, 20B, and 20C (step S103-1, step S103-2, step S103-). 3).

  Subsequently, the control unit 22 of the terminal 20B and the control unit 22 of the terminal 20C each display a notification that the reserve of the product has been canceled on the screen (step S104-1, step S104-2, step S104-). 3). Here, taking the terminal 20B as an example, the control unit 22 of the terminal 20B and the notification list display screen 1501 of FIG. 15A are displayed. In the example of FIG. 15A, an image 1502A of the product for which the reservation has been canceled and a message 1502B indicating that the reservation has been canceled are displayed in association with each other.

  Subsequently, the reception unit 21 of the terminal 20C receives an operation of selecting one product from the user C (step S105). Subsequently, the transmission unit 23 of the terminal 20C transmits an acquisition request for the information of the product selected by the user C to the server 10 (step S106). Then, the mediation unit 12 of the server 10 extracts information on the product selected by the user C from the product DB 112 (step S107). Subsequently, the transmission unit 15 of the server 10 transmits the information on the product selected by the user C to the terminal 20C (step S108). Then, the control unit 22 of the terminal 20C displays the information of the product on the screen based on the information received from the server 10 (step S109).

  The processing of steps S105 to S109 may be the same as the processing of steps S9 to S13 of FIG. 5A.

  When the user other than the seller displays the information of the product after the storage of the product is released, in step S109, the intermediary unit 12 of the server 10 displays the display screen 1511 of FIG. 15B on the terminal 20. May be. In the example of FIG. 15B, the mediation unit 12 of the server 10 displays the price 706A of the product, which is set in the product DB 112, for example, the price of which has been reduced by the user A during reservation.

  In the process of step S102, when the price of the product is returned to the price before being stored, the mediation unit 12 of the server 10 may display the display screen 701 shown in FIG. 7A in the process of step S109. Good.

When the reserve of the product is canceled because the user B does not perform the purchase operation, the intermediary unit 12 of the server 10 displays the comment list of the product displayed on the terminal 20A thereafter on the display screen of the comment list of the product B. The "leave this purchaser" button for each comment may be hidden or disabled (disabled display) so that it cannot be pressed. In this case, the mediation unit 12 of the server 10 causes the terminal 20A to display the comment list display screen 1521 of FIG. 15C, for example.
In the example of FIG. 15C, the intermediary unit 12 of the server 10 displays a “leave this purchaser” button 1521D in association with the image 1521A of the user C, the name 1521B, and the comment 1521C. Further, for the image 1522A, the name 1522B, and the comment 1522C of the user B, and the image 1523A, the name 1523B, and the comment 1523C of the user B, the "leave this purchaser" button is hidden. .

<Modification 1>
In the examples of FIGS. 5A and 5B described above, an example has been described in which the price is changed by the seller's operation after the seller presses the reserve button. Alternatively, the price or the like may be automatically changed when the seller presses the reserve button.

  In this case, the storage unit 13 of the server 10 analyzes the message associated with the reserve button by natural language processing, extracts the information such as the price included in the message, and determines the price of the product or the like. The value may be changed to the value extracted from the message. As a result, the seller can make a reservation with a simpler operation.

<Modification 2>
In the example of FIG. 7D described above, the example in which the reserve button is displayed on the terminal 20A in association with the message of each comment on the product has been described. Instead of or in addition to this, the intermediary unit 12 of the server 10 causes the reserve button to be displayed on the terminal 20A in association with each user in the list of each user who has set the watch for the product. May be. As a result, for example, it is possible to reserve the user who has set likes and the like by a simpler operation.

<Modification 3>
The server 10 may be realized as an information processing system by, for example, cloud computing including one or more computers. In this case, for example, the storage unit 11 may be included in a server on the cloud.

  At least a part of the functions of each unit of the server 10 may be realized by a dedicated hardware circuit (for example, a semiconductor integrated circuit). For example, it may be realized by using a semiconductor integrated circuit such as FPGA (Field Programmable Gate Array) or ASIC (Application Specific Integrated Circuit).

<Summary of Embodiments>
Conventionally, when a product is traded between users via an intermediary system, a purchase candidate negotiates with the exhibitor such as a price reduction using a function such as chat provided by the intermediary system, and when the negotiation is successful, The person was exhibiting by designating it as "for exclusive use of XX". However, conventionally, since other users can also purchase the product, the negotiation may be useless.

  According to the above-described embodiment, by pressing the reserve button displayed in association with the negotiation message such as price reduction of the product, the product can be reserved for the user who has input the message.

  Although the embodiments of the present invention have been described above in detail, the present invention is not limited to such specific embodiments, and various modifications are possible within the scope of the gist of the present invention described in the claims. -Can be changed.

1 Information Processing System 10 Server 11 Storage Unit 111 User DB
112 Product DB
113 Watch DB
114 Comment DB
115 Reserved DB
116 Things to do DB
12 Mediation part 13 Storage part 14 Display control part 15 Transmission part 20 Terminal 21 Reception part 22 Control part 23 Transmission part

Claims (14)

An information processing device that mediates the sale and purchase of goods,
An intermediary unit that enables the purchase of the first product to a plurality of users other than the first user when receiving information on the first product to be sold from the terminal of the first user,
When a request for limiting the users who can purchase the first product to the second users included in the plurality of users is received from the terminal of the first user, information for displaying the first product so as not to be purchased is displayed. An information processing device, comprising: a transmitting unit that transmits to a terminal of a user other than the second user among the plurality of users. The transmission unit displays an operation object for limiting a user who can purchase the first product to the second user, in association with the information about the first product input by the second user. Information to be transmitted to the terminal of the first user,
The information processing apparatus according to claim 1. In order to limit the users who can purchase the first product to the users associated with each piece of information, the transmission unit associates with each piece of information about the first item input by each of the plurality of users. The information for displaying the objects for each operation of is transmitted to the terminal of the first user,
When a request for limiting the users who can purchase the first product to the second user is received from the terminal of the first user, each of the first products input by each user other than the second user Information for displaying the object for each operation associated with the information as hidden or invalid is transmitted to the terminal of the first user,
The information processing apparatus according to claim 2. The information on the first product includes at least one of a message, an image, a sound, and a notification that a predetermined setting has been made for the first product,
The information processing apparatus according to claim 3. In order to limit the users who can purchase the first product to the second user when a request to limit the users who can purchase the first product to the second user is received from the terminal of the first user. The information for changing the operation object to the operation object for canceling the limitation and displaying the operation object is transmitted to the terminal of the first user,
The information processing apparatus according to any one of claims 2 to 4. The transmission unit displays an object for each operation for limiting a user who can purchase the first product to each user in association with each user who makes a predetermined setting for the first product. Information to be transmitted to the terminal of the first user,
The information processing apparatus according to any one of claims 1 to 5. The information displayed so that the first product cannot be purchased is
This is information for displaying products other than the first product on a display screen of a list of purchasable products displayed on terminals of users other than the second user.
The information processing device according to any one of claims 1 to 6. When the transmission unit receives a request from the terminal of the first user to specify a period during which the user who can purchase the first product is limited to the second user, the transmission unit transmits the first product during the period. Transmitting information to be displayed so that it cannot be purchased to terminals of users other than the second user,
The information processing apparatus according to any one of claims 1 to 7. The intermediary unit receives a request from the terminal of the first user to limit the users who can purchase the first product to the second user, and then the price of the first product and the delivery of the first product. When a request to change a condition including at least one of the methods is received from the terminal of the first user, the first product can be purchased for the second user under the changed condition.
The information processing apparatus according to any one of claims 1 to 8. If the restriction on the users who can purchase the first product to the second user is canceled, the transmission unit sends a notification indicating that the restriction on the first product has been canceled to the first product. Is sent to at least one of the user's terminal that has made a predetermined setting with respect to, and the user's terminal that has input the message for the first product,
The information processing apparatus according to any one of claims 1 to 9. When the restriction that the user who can purchase the first product is limited to the second user is canceled, the intermediary unit requests that the user who can purchase the first product be limited to the second user. The condition including at least one of the price of the first product and the delivery method of the first product, which is changed after being received from the terminal of the first user, is returned to the condition before the change.
The information processing apparatus according to any one of claims 1 to 10. An information processing system having a plurality of terminals and an information processing device that mediates the buying and selling of goods,
The information processing device,
An intermediary unit that enables the purchase of the first product to a plurality of users other than the first user when receiving information on the first product to be sold from the terminal of the first user,
When a request for limiting the users who can purchase the first product to the second users included in the plurality of users is received from the terminal of the first user, information for displaying the first product so as not to be purchased is displayed. A transmitting unit that transmits to a terminal of a third user other than the second user among the plurality of users,
The terminal of the first user is
In response to the operation of the first user, information of the first product to be sold is transmitted to the information processing device,
In response to the operation of the first user, a request to limit the users who can purchase the first product to the second user is transmitted to the information processing device,
The terminal of the third user is
When receiving information from the information processing device that indicates that the first product cannot be purchased, a display screen for purchasing the first product displays that the first product cannot be purchased.
Information processing system. An information processing device that mediates the buying and selling of goods
A process of making it possible to purchase the first product for a plurality of users other than the first user when receiving information of the first product to be sold from the terminal of the first user;
When a request for limiting the users who can purchase the first product to the second users included in the plurality of users is received from the terminal of the first user, information for displaying the first product so as not to be purchased is displayed. , A process of transmitting to a terminal of a user other than the second user among the plurality of users, an information processing method. An information processing device that mediates the buying and selling of goods,
A process of making it possible to purchase the first product for a plurality of users other than the first user when receiving information of the first product to be sold from the terminal of the first user;
When a request for limiting the users who can purchase the first product to the second users included in the plurality of users is received from the terminal of the first user, information for displaying the first product so as not to be purchased is displayed. , A process of transmitting to a terminal of a user other than the second user among the plurality of users.

Images