JP2019169034A - Management system, management method, and management program - Google Patents

Abstract

To provide a management system and others, which allow for objectively grasping working hours.SOLUTION: A management system comprises a first detection unit, second detection unit, computation unit, and estimation unit. The first detection unit detects login and logout operations at an information processing terminal. The second detection unit detects operation inputs via an input unit of the information processing terminal. The computation unit computes usage time of the information processing terminal by a user on the basis of what the first and second detection units have detected. The estimation unit estimates a length of overtime on the basis of a comparison between the usage time computed by the computation unit and predetermined work hours.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a management system, a management method, and a management program.

  Based on attendance data, a system that realizes an appropriate overtime calculation according to an employee's work style has been proposed (Patent Document 1). In addition, a system that performs a general-purpose calculation of attendance time has been proposed (Patent Document 2). In this system, working hours are calculated using working points obtained by dividing a day at regular time intervals.

JP 2005-267285 A JP 2004-038366 A

  However, in the conventional system as described above, the collection of the time when the worker actually started working and the time when the worker finished working depends on self-reporting by the worker himself. For this reason, it is difficult to meticulously manage actual working hours without relying on self-reporting by workers.

  Also, when working hours are managed based on workers' self-reports, labor management depends on the subjective perception of workers and cannot be said to be management based on objective facts.

  In addition, for workers who do not have a clear working time, such as flextime and discretionary labor systems, when labor managers try to manage working hours to prevent overtime, they can work objectively. It is difficult to identify and manage time.

  In one aspect, an object is to provide a management system, a management method, and a management program capable of objectively grasping working hours.

  In the first plan, the management system, the management method, and the management program detect a login operation and a logoff operation in the information processing terminal. The management system, the management method, and the management program detect an operation input via the input unit in the information processing terminal. The management system, the management method, and the management program calculate the usage time of the information processing terminal by the user based on the detected content. Then, the management system, the management method, and the management program estimate the length of time corresponding to overtime based on a comparison between the calculated usage time and a predetermined working time.

  According to one embodiment of the present invention, working hours can be grasped objectively.

FIG. 1 is a diagram illustrating an example of a configuration of a management system according to the embodiment. FIG. 2 is a diagram illustrating an example of a configuration of information stored in the working time storage unit. FIG. 3 is a diagram illustrating an example of a configuration of information stored in the timing storage unit. FIG. 4 is a diagram illustrating an example of a rough flow of management processing in the management system according to the embodiment. FIG. 5 is a flowchart illustrating an example of a flow of detection processing in the management system according to the embodiment. FIG. 6 is a flowchart illustrating an example of the flow of the suppression process and the estimation process in the management system according to the embodiment. FIG. 7 is a flowchart illustrating an example of a flow of a first calculation process in the management system according to the embodiment. FIG. 8 is a diagram for explaining a pattern for calculating working hours in the management system according to the embodiment. FIG. 9 is a diagram for explaining another pattern for calculating working hours in the management system according to the embodiment. FIG. 10 is a flowchart illustrating an example of a flow of second calculation processing in the management system according to the embodiment. FIG. 11 is a diagram for explaining yet another pattern for calculating working hours in the management system according to the embodiment. FIG. 12 is an example of a pop-up screen. FIG. 13 is a diagram for explaining an example of a computer that executes the management program according to the embodiment. FIG. 14 is a diagram for explaining an example of a working hour system. FIG. 15 is a diagram for explaining a pattern for calculating working hours. FIG. 16 is a diagram for explaining another pattern for calculating working hours.

  Hereinafter, embodiments of a management system, a management method, and a management program disclosed in the present application will be described in detail with reference to the drawings. In addition, this invention is not limited by this embodiment.

[Working hours pattern]
Before describing the embodiment, first, a pattern assumed as a working hour system will be described. FIG. 14 is a diagram for explaining an example of a working hour system.

  As shown in FIG. 14, “fixed time system”, “flex time system”, “discretionary labor system”, and “modified labor system” are known as examples of the working time system. In addition, it is known that working hours systems different from those for supervised supervisors are applied to “management supervisors”.

  The “fixed time system” is a working time system in which a start time and an end time are defined, and a time period from the start time to the end time is a working time. Workers to whom fixed hours are applied are required to work during the specified working hours. And if a worker to whom the fixed time system is applied works beyond the working hours, it is regarded as having worked overtime. And workers who work overtime are paid overtime allowance for overtime hours, so-called overtime. Also, if a worker goes to work late at night or on a holiday, an extra wage is paid for late-night work or work on a holiday that is different from the usual overtime allowance. The working hours are determined, for example, from 9:00 to 17:00. In addition, break times of about one hour are often provided during work hours in accordance with laws and regulations.

  The “flextime system” is a system in which the start time and the end time are not defined, and the time zone and length of time that a worker works can be freely selected. When the flextime system is adopted, the liquidation period, total working hours during the liquidation period, standard working hours per day, core time, etc. are determined. The liquidation period is a period used as a reference for calculating overtime hours. In the case of adopting the flextime system, the worker does not have to reach the standard working hours of the day, but must work during the clearing period for the specified total working hours. As the liquidation period, for example, an arbitrary period within one month can be determined. For example, if the liquidation period is one month, the total working time is 160 hours, and the actual working hours of a worker during one month is 180 hours, the overtime allowance for 180-160 = 20 hours Paid to. Also, if a core time is set, workers are required to work during the core time. In addition, extra wages are paid for late-night work and holiday work.

  The “discretionary work system” is a system in which deemed working hours are set, and regardless of how many hours a worker actually works per day, it is regarded that the workers have worked for the deemed working hours. For example, if the deemed working time is set to 8 hours, then the worker is considered to have worked equally 8 hours on both a day worked 3 hours and a day worked 12 hours. Even if the discretionary work system is applied, if the deemed working hours are set longer than the statutory working hours, overtime allowances are incurred. For example, if the deemed working time is 9 hours, the overtime allowance for one hour exceeding the legal working time of 8 hours is paid. Even if the discretionary work system is applied, extra wages are paid for late-night work and holiday work.

  The “modified labor system” is a system in which working hours are determined for each day for a predetermined period. In the modified labor system, a period to be applied (referred to as a modification period) and working hours per day during the modification period are determined. Working hours must be defined within an average of not exceeding 40 hours per week throughout the deformation period. If the working time per week exceeds 40 hours, the excess will be overtime and the overtime allowance will be paid. Extra pay is also paid for late night work and holiday work.

  Working hours are not set for “supervisors”. Also, the concept of overtime work does not apply, and no overtime allowance is generated. However, an extra wage is paid for late-night work.

  In this way, working hours systems applied to workers are diverse, and the presence or absence of overtime allowance and the concept of holiday attendance vary depending on the working hours system. In addition, the method of calculating overtime allowance varies depending on the working hour system. The working hours system is determined based on laws and regulations. Furthermore, more rules can be established by agreement between workers and employers as long as they do not violate laws and regulations. In this way, for workers who do not have to work in fixed hours, such as discretionary labor systems and flextime systems, and workers who work from home, it becomes difficult for the employer to grasp the working hours. Measures to deter excessive labor are required.

  FIG. 15 is a diagram for explaining a pattern for calculating working hours. The pattern shown in FIG. 15 assumes the case of a worker who works in the fixed time system of FIG. In the case of the pattern of FIG. 15, the start time is 8:30, the end time is 17:30, and the break time is defined as 8 hours from 12:00 to 13:00. Then, the worker goes to work by 8:30, which is the starting time, and starts working from 8:30. And when working beyond 17:30 of the end time, the working time becomes overtime, that is, overtime. In the case of Fig. 15, if working from 8:30 to 12:00 and working from 13:00 to 17:30, the working time per day will be 8 hours, and if working from then to 19:00, 1 hour and 30 minutes will be spent. Outside working hours.

  FIG. 16 is a diagram for explaining another pattern for calculating working hours. The pattern shown in FIG. 16 assumes a worker who works in the flextime system of FIG. In the case of the pattern shown in FIG. 16, the worker starts working at 7 o'clock and starts working, and takes a break from 12:00 to 13:00. And workers work from 13:00 to 19:00. Therefore, the working time excluding the break time of 1 hour is 11 hours. Even in the flextime system, a break of 1 hour is required for labor exceeding 8 hours by law, so in the example of FIG. Further, in the example of FIGS. 15 and 16, when the rest time is preliminarily defined other than from 12:00 to 13:00, the rest time is subtracted from the working time.

  In the case of FIG. 15 and FIG. 16, it is recorded that the worker has started work by an act such as actually going to work and pressing a time card. Similarly, when leaving the office, it is recorded that the worker has left the office due to actions such as pressing a time card.

[Example of Configuration of Management System 1 According to Embodiment]
FIG. 1 is a diagram illustrating an example of a configuration of a management system 1 according to the embodiment. As shown in FIG. 1, the management system 1 includes a management server 10, a client 20, and an attendance management system 30. The management server 10, the client 20, and the attendance management system 30 are connected via a network 40 so that they can communicate with each other.

  The management server 10 is an information processing apparatus that manages the actual working hours of a user (worker) who works using the client 20. The management server 10 is, for example, a server used by a company for labor management of workers. The management server 10 may not be physically one server but may be a server constructed virtually.

  The client 20 is an information processing terminal used by a user for performing business. The client 20 is an information processing terminal such as a personal computer (PC) or a portable computer. The client 20 is an information processing terminal that can be carried by a user such as a smartphone or a personal digital assistant (PDA). Although only one client 20 is shown in FIG. 1, an arbitrary number of clients 20 can be arranged in association with a user who is a management target of the management server 10. Further, the number of clients 20 does not necessarily need to match the number of users to be managed.

  The attendance management system 30 is an information processing system that stores and manages information related to user attendance. The attendance management system 30 stores, for example, information related to a user's business trip, outing, and acquisition of paid leave. Moreover, the attendance management system 30 memorize | stores the information regarding the working time calculated based on a user's report. In the example of FIG. 1, the attendance management system 30 is shown as a separate body from the management server 10. However, the attendance management system 30 may be integrated with the management server 10. For example, the attendance management system 30 and the management server 10 may be built in one physical server.

  The network 40 connects the management server 10, the client 20, and the attendance management system 30 so that they can communicate with each other. Network 40 may be, for example, the Internet, an intranet, a local area network, a wide area network, or a combination thereof. The network 40 may be a wired network, a wireless network, or a combination thereof.

[Example of Configuration of Management Server 10]
The management server 10 includes a storage unit 110, a control unit 120, a communication unit 130, and an input / output unit 140.

  The storage unit 110 stores information used for processing in the management server 10 and information generated as a result of the processing. The storage unit 110 is, for example, a semiconductor memory element or a storage device. Examples of the semiconductor memory element include a VRAM (Video Random Access Memory), a RAM (Random Access Memory), a ROM (Read Only Memory), a flash memory (flash memory), and the like. Examples of the storage device include storage devices such as a hard disk and an optical disk.

  The control unit 120 controls the operation and function of the management server 10. For example, various integrated circuits and electronic circuits can be employed as the control unit 120. In addition, a part of the functional unit included in the control unit 120 may be another integrated circuit or an electronic circuit. For example, as an integrated circuit, ASIC (Application Specific Integrated Circuit) can be cited. Further, examples of the electronic circuit include a CPU (Central Processing Unit) and an MPU (Micro Processing Unit). The configuration and function of the control unit 120 will be described later.

  The communication unit 130 is a functional unit that implements communication with other devices via the network 40. The communication unit 130 includes, for example, a router, a switch, a modem, a port, and the like.

  The input / output unit 140 is a functional unit that realizes input of information to the management server 10 and output of information to the outside. The input / output unit 140 includes, for example, a keyboard, a mouse, a touch panel, a microphone, a screen, a speaker, a printer, and their peripheral circuits.

[Example of configuration of information stored in storage unit 110]
The storage unit 110 includes a working time storage unit 111 and a timing storage unit 112.

  The working time storage unit 111 stores, for example, the time that each user worked using the client 20 in association with information for uniquely identifying each user who is a management target of the management server 10. For example, the working time storage unit 111 stores a user ID (Identifier) that uniquely identifies a user and information that identifies the client 20 used by the user. Further, for example, the working time storage unit 111 stores information indicating a time during which the user has used the client 20 on a work day. For example, the working time storage unit 111 stores the date and time when a login operation and a logoff operation are detected on the client 20. Further, for example, the working time storage unit 111 stores the date and time when an operation input via the input unit (a part having an input function of the input / output unit 140, such as a keyboard or a mouse) is detected on the client 20. Further, for example, the working time storage unit 111 may store the date and time when use or browsing of a predetermined file or page on the client 20 is detected.

  FIG. 2 is a diagram illustrating an example of a configuration of information stored in the working time storage unit 111. In the example of FIG. 2, “client ID”, “working day”, “total working hours”, “login / logoff”, and “operation information” are stored in association with “user ID”. “User ID” is information for uniquely identifying each user. “Client ID” is information that uniquely indicates the client 20 used by the user for performing the business. “Working day” is information for specifying a predetermined day on which the user is obliged to work. The “total working hours” is the total time worked by the user on the corresponding “working day”. The “total working hours” indicates the length of time that the user has used the client 20 on the corresponding “working day”. “Login / logoff” indicates the time when the login operation and the logoff operation are detected on the client 20 on the corresponding “working day” and the content of the operation. The “operation information” indicates the time when the operation input or the like via the input unit is detected on the client 20 on the corresponding “working day” and the content of the operation. The “total working hours” stored in the working time storage unit 111 is calculated by a first calculation process or a second calculation process performed by the calculation unit 121 described later.

  For example, in the example of FIG. 2, “client ID, C0356”, “working date, 20180301”, “total working hours, 8 hours (7: 30-12: 00, 13) in association with“ user ID, U0001 ”. : 00-16: 30) "is stored. Further, “login / logoff, LI: 07: 15: 50, LO: 16: 35: 42” and “operation information, M: 08:03:56, K: 08:10:00” are stored. This indicates that the user specified by the user ID “U0001” worked on March 1, 2018 using the client 20 specified by the client ID “C0356”. The total working time of the user on March 1, 2018 is 8 hours from 7:30 to 12:00 and from 13:00 to 16:30. On March 1, 2018, it is indicated that a login operation is detected on the client 20 at 7:15:50 and a logoff operation is detected at 16:35:42. The operation information indicates that a mouse operation (indicated by “M” in FIG. 2) or a keyboard operation (indicated by “K” in FIG. 2) is detected.

  The timing storage unit 112 stores information related to the timing at which the control unit 120 executes processing. For example, the timing storage unit 112 stores a first predetermined timing for executing a first calculation process (see FIG. 7) for calculating a user's working hours in a first predetermined period. In addition, the timing storage unit 112 stores a first predetermined period that is a target period in the first calculation process. In addition, the timing storage unit 112 stores a first predetermined time set as a limit of working hours or overtime hours in the first predetermined period. In addition, the timing storage unit 112 stores a second predetermined timing at which the control unit 120 executes the second calculation process (see FIG. 10). In addition, the timing storage unit 112 stores a second predetermined period that is a target period in the second calculation process. In addition, the timing storage unit 112 stores a total of predetermined working hours during the second predetermined period, that is, a second predetermined time that is a total working time that is not overtime.

  FIG. 3 is a diagram illustrating an example of a configuration of information stored in the timing storage unit 112. In the example of FIG. 3, “first predetermined timing”, “first predetermined period”, “first predetermined time”, and “suppression process” are stored in association with “working time system”. In the example of FIG. 3, “second predetermined timing”, “second predetermined period”, and “second predetermined time” are stored in association with “working time system”. Information regarding timing may be stored in association with “working time system” and “user ID”. In this case, different timings may be set for each of a plurality of users to which the same “working hour system” is applied. If comprised in this way, even if it is a user to which the same discretionary labor system is applied, the management system 1 can apply the labor pattern of a different content to each user, and can manage flexibly.

  For example, in the example of FIG. 3, “first predetermined timing, every 30 minutes”, “first predetermined period from the beginning of the month”, “first predetermined time” in association with “working hour system, A”. , 170 hours ”and“ suppression process, PU + SD ”are stored. For the user to whom the working time system of “A” is applied, the control unit 120 calculates the usage time of the client 20 from the beginning of the month as the accumulated working time every 30 minutes while the client 20 is logged in. Indicates. In addition, when the calculated accumulated working time reaches 170 hours, the control unit 120 indicates that the suppression process is executed. For example, warning display, forced shutdown, forced logoff, etc. can be executed as suppression processing. In the example of FIG. 3, after a pop-up screen displaying a warning is displayed (Pop Up: PU), a forced shutdown (Shut Down: SD) is executed.

  Further, for example, in the example of FIG. 3, “first predetermined timing, end time”, “first predetermined period, from the beginning of the month”, “first predetermined time” in association with “working time system, B”. “Time, 150 hours” and “suppression process, PU” are stored. This indicates that, for a user to whom the working time system “B” is applied, the accumulated working time from the beginning of the month to that time is calculated by the control unit 120 when the working time is reached. Further, when the calculated accumulated working time reaches 150 hours, the control unit 120 indicates that a pop-up (PU) screen is displayed as a suppression process.

  Further, for example, in the example of FIG. 3, “second predetermined timing”, “second predetermined period”, and “second predetermined time” are stored in association with “working time system, A”. This indicates that, for a user to which the working time system “A” is applied, the cumulative working time of the month is calculated by the control unit 120 at the end of the month. Moreover, it shows that the part which accumulated work hours exceed 160 hours is calculated by the control part 120 as estimated overtime hours.

[Example of Configuration and Function of Control Unit 120]
Returning to FIG. 1, the control unit 120 of the management server 10 includes a calculation unit 121, a suppression unit 122, and an estimation unit 123.

  The calculation unit 121 calculates the working hours of each user based on information stored in the storage unit 110. For example, at the first predetermined timing (see FIG. 3), the calculation unit 121 performs a first predetermined period based on a login operation, a logoff operation, and an operation input via the input unit on the client 20 (see FIG. 2). Calculate the user's working hours at.

  Here, the calculation unit 121 calculates the working time according to whether or not the operation input after the login operation is detected and until the logoff operation is detected satisfies a predetermined condition. For example, the calculation unit 121 determines whether or not there is an operation input every predetermined time after the login operation. Then, if there is an operation input during the predetermined time, the calculation unit 121 determines that the predetermined time is a time during which the user has worked. And the calculation part 121 calculates what added up the predetermined time determined that it was the time when the user was working as working time. When a login operation and a logoff operation are detected a plurality of times during the first predetermined period, the calculation unit 121 calculates and adds up working hours for each period from the login operation to the logoff operation.

  In addition, when the second predetermined timing (see FIG. 3) comes, the calculation unit 121 calculates the total working hours during the second predetermined period. The processing of the calculation unit 121 at the second predetermined timing is the same as the calculation processing at the first predetermined timing. The working time calculated by the calculating unit 121 is the usage time of the client 20 by the user.

  The suppression unit 122 determines whether or not the working time of the first predetermined period calculated by the calculation unit 121 exceeds the first predetermined time at the first predetermined timing. And the suppression part 122 performs a suppression process, when it determines with the working time of a 1st predetermined period exceeding a 1st predetermined period. On the other hand, when it is determined that the working time of the first predetermined period does not exceed the first predetermined period, the suppression unit 122 does not execute the suppression process.

  The estimation unit 123 calculates the estimated overtime working time of the user based on the comparison between the second predetermined time and the second predetermined time calculated by the calculation unit 121 at the second predetermined timing. The management server 10 also manages users and management supervisors to whom a discretionary labor system that does not have the concept of “working hours” exists in the system. For this reason, the management server 10 calculates a working time meeting a certain condition as an estimated overtime working time even for a user who does not have the concept of “overtime work” or “working time” in the system.

  For example, the estimating unit 123 outputs the calculated working time exceeding the second predetermined time as the estimated overtime working time. Moreover, the estimation part 123 memorize | stores estimated overtime working time in the memory | storage part 110 (not shown).

[Example of configuration and function of client 20]
The client 20 includes a storage unit 210, a control unit 220, a communication unit 230, and an input / output unit 240.

  The storage unit 210 stores information used for processing in the client 20 and information generated as a result of the processing. The storage unit 210 is, for example, a semiconductor memory element or a storage device. Examples of the semiconductor memory element include a VRAM (Video Random Access Memory), a RAM (Random Access Memory), a ROM (Read Only Memory), a flash memory (flash memory), and the like. Examples of the storage device include storage devices such as a hard disk and an optical disk.

  The control unit 220 controls the operation and function of the client 20. For example, various integrated circuits and electronic circuits can be employed as the control unit 220. In addition, a part of the functional unit included in the control unit 220 may be another integrated circuit or an electronic circuit. For example, as an integrated circuit, ASIC (Application Specific Integrated Circuit) can be cited. Further, examples of the electronic circuit include a CPU (Central Processing Unit) and an MPU (Micro Processing Unit). The configuration of the control unit 220 will be described later.

  The communication unit 230 is a functional unit that realizes communication with other devices and the like via the network 40. The communication unit 230 includes, for example, a router, a switch, a modem, a port, and the like.

  The input / output unit 240 is a functional unit that realizes input of information from the outside to the client 20 and output of information to the outside. The input / output unit 240 includes, for example, a keyboard, a mouse, a touch panel, a microphone, a screen, a speaker, a printer, and their peripheral circuits.

  The storage unit 210 stores the date and time when a login operation and a logoff operation are detected on the client 20 at least temporarily. The storage unit 210 stores the date and time when an operation input via the input unit is detected on the client 20 at least temporarily. Further, the storage unit 210 may store at least temporarily the date and time when the use or browsing of a predetermined file on the client 20 is detected. The information stored in the storage unit 210 is the same as the information stored in the working time storage unit 111 of the management server 10, for example.

  The control unit 220 includes a first detection unit 221, a second detection unit 222, a suppression unit 223, and an application unit 224.

  The first detection unit 221 detects a login operation and a logoff operation on the client 20. The first detection unit 221 stores the detected login operation and logoff operation and the date and time when the operation was detected in the storage unit 210. The stored information is transmitted to the management server 10 and stored in the working time storage unit 111. The transmission timing to the management server 10 is not particularly limited.

  The second detection unit 222 detects an operation input via the input unit (input / output unit 240) on the client 20. For example, the second detection unit 222 detects an input by operating a keyboard or a mouse. The second detection unit 222 detects, for example, a keyboard hit by the user or a mouse click. The second detection unit 222 stores the content of the detected operation input and the date and time when the operation input is detected in the storage unit 210. The stored information is transmitted to the management server 10 and stored in the working time storage unit 111 as is the case with the login operation and the logoff operation. The transmission timing to the management server 10 is not particularly limited.

  The suppression unit 223 executes the suppression process of the client 20 in response to an instruction from the suppression unit 122 of the management server 10. For example, the suppression unit 223 displays a pop-up screen on the input / output unit 240 of the client 20, for example, a monitor. Further, for example, the suppression unit 223 forcibly shuts down the client 20. Further, for example, the suppression unit 223 forcibly logs off the client 20.

  The application unit 224 transmits an application regarding labor from the client 20 to the attendance management system 30 and receives an application result. For example, the suppression unit 223 displays a pop-up screen that includes a link to the application screen. When the user clicks the link, an application screen is displayed on the client 20. The input made by the user on the application screen is received by the application unit 224 and transmitted to the attendance management system 30. The details of the process for applying for overtime are not particularly limited.

[Example of configuration and function of attendance management system 30]
The attendance management system 30 includes a storage unit 310, a control unit 320, a communication unit 330, and an input / output unit 340.

  The storage unit 310 stores information used for processing in the attendance management system 30 and information generated as a result of the processing. The storage unit 310 is, for example, a semiconductor memory element or a storage device. Examples of the semiconductor memory element include a VRAM (Video Random Access Memory), a RAM (Random Access Memory), a ROM (Read Only Memory), a flash memory (flash memory), and the like. Examples of the storage device include storage devices such as a hard disk and an optical disk.

  The storage unit 310 includes an attendance information storage unit 311 and a labor pattern storage unit 312. The attendance information storage unit 311 stores information related to attendance of the user in association with information for uniquely identifying each user who is a management target of the management system 1. For example, the attendance information storage unit 311 stores the working hours system applied to each user, the contents of the accepted overtime work application, registered business trips, information on going out, and the like. Further, for example, the attendance information storage unit 311 stores the working hours (declared hours) of each user based on the contents of the overtime work application. The configuration of information stored in the attendance information storage unit 311 is not particularly limited. Moreover, the attendance information storage part 311 may memorize | store the information regarding attendance management of said other user.

  The work pattern storage unit 312 stores a working time system applied to the management target user. For example, the labor pattern storage unit 312 associates with the user ID of each user, applies the working time system, and (when applicable) the start time and end time, core time, clearing period, deemed work time, overtime Stores information on labor allowances, late-night work, and holiday work allowances. The work pattern storage unit 312 may store a plurality of patterns for one working time system. The configuration of information stored in the labor pattern storage unit 312 is not particularly limited. Further, the labor pattern storage unit 312 may store information related to the labor management of other users.

  The control unit 320 controls the operation and function of the attendance management system 30. For example, various integrated circuits and electronic circuits can be employed as the control unit 320. In addition, a part of the functional unit included in the control unit 320 may be another integrated circuit or an electronic circuit. For example, as an integrated circuit, ASIC (Application Specific Integrated Circuit) can be cited. Further, examples of the electronic circuit include a CPU (Central Processing Unit) and an MPU (Micro Processing Unit).

  The control unit 320 receives information stored in the storage unit 310 from the outside via the communication unit 330 and the input / output unit 340. For example, the control unit 320 receives information on overtime application and approval of overtime application transmitted from the client 20 and stores the information in the storage unit 310. In addition, the control unit 320 receives and stores information on the working time system stored in the working pattern storage unit 312 from the outside. In addition, the control unit 320 transmits information stored in the storage unit 310 to the management server 10 and the client 20 in response to requests from the management server 10 and the client 20.

  The communication unit 330 is a functional unit that implements communication with other devices via the network 40. The communication unit 330 includes, for example, a router, a switch, a modem, a port, and the like.

  The input / output unit 340 is a functional unit that realizes input of information from the outside to the attendance management system 30 and output of information to the outside. The input / output unit 340 includes, for example, a keyboard, a mouse, a touch panel, a microphone, a screen, a speaker, a printer, and their peripheral circuits.

[An example of a rough flow of management processing in the management system 1]
FIG. 4 is a diagram illustrating an example of a rough flow of management processing in the management system 1 according to the embodiment. First, the first detection unit 221 and the second detection unit 222 detect a login operation, a logoff operation, and an operation input via the input unit on the client 20 (detection process, step S41). The operation detected by the first detection unit 221 and the second detection unit 222 and the date and time of the operation are transmitted to the management server 10. And the calculation part 121 of the management server 10 calculates the time which can be considered that the operation input continued, ie, working time, based on the transmitted operation and date (first calculation process, step S42). The deterrence unit 122 executes a deterrence process based on the calculated working hours (step S43). In addition, the calculation unit 121 executes a second calculation process in order to estimate overtime hours (step S44). And the estimation part 123 calculates the estimated overtime working hours of the user who uses the client 20 based on the working hours calculated by the second calculation process (estimation process, step S45). The estimated overtime hours are stored in the storage unit 110. This is an example of a rough flow of management processing in the management system 1.

[Example of detection process flow]
FIG. 5 is a flowchart illustrating an example of a flow of detection processing in the management system 1 according to the embodiment. In the example of FIG. 5, the detection process is executed by the first detection unit 221 and the second detection unit 222 of the client 20. First, the first detection unit 221 detects a login operation on the client 20 (step S51). Then, the first detection unit 221 stores in the storage unit 210 that the login operation has been performed in association with the date and time of the operation (step S52). After the client 20 logs in, the second detection unit 222 detects an operation input via the input unit on the client 20 (step S53). Each time the second detection unit 222 detects an operation input, the second detection unit 222 associates the content of the detected operation with the date and time and stores them in the storage unit 210 (step S54). Then, the first detection unit detects a logoff operation of the client 20 (step S55). The first detection unit stores in the storage unit 210 that the log-off operation has been performed in association with the date and time of the operation (step S56). This completes the detection process.

[Example flow of suppression processing and estimation processing]
FIG. 6 is a flowchart illustrating an example of the flow of the suppression process and the estimation process in the management system 1 according to the embodiment. The management process is executed in parallel with the detection process shown in FIG.

  First, when the first predetermined timing stored in the timing storage unit 112 comes, the calculation unit 121 of the management server 10 refers to the working time storage unit 111 to determine the user's working time during the first predetermined period. Calculate (step S61). For example, when the first predetermined timing is every 30 minutes, the calculation unit 121 refers to the working time storage unit 111 every 30 minutes while the client 20 is logged in, and performs a login operation, a logoff operation, and an operation input. Based on the time, the working time during the first predetermined period is calculated. A calculation process (see FIGS. 7 and 10) for calculating working hours will be described later. The calculation unit 121 passes the calculated working time to the suppression unit 122.

  The suppression unit 122 compares the working time during the first predetermined period calculated by the calculating unit 121 with the first predetermined time, and determines whether or not the working time during the first predetermined period exceeds the first predetermined time. Is determined (step S62). When it is determined that the working time of the first predetermined period exceeds the first predetermined time (step S62, Yes), the suppression unit 122 executes a suppression process (step S63). On the other hand, when it is determined that the working time in the first predetermined period does not exceed the first predetermined time (No in step S62), the suppression unit 122 returns the process to the calculation unit 121.

  Next, the calculation unit 121 determines whether or not the second predetermined timing has been reached (step S64). For example, the calculation unit 121 determines whether or not the end of the month has been reached. If the calculation unit 121 determines that the second predetermined timing has not been reached (No in step S64), the calculation unit 121 returns to step S61 and repeats the process. On the other hand, when it is determined that the second predetermined timing has been reached (step S64, Yes), the calculation unit 121 calculates a working time during the second predetermined period (step S65). Then, the calculation unit 121 passes the calculated working time to the estimation unit 123. The estimating unit 123 compares the working time calculated by the calculating unit 121 with the second predetermined time, and calculates the amount of working time exceeding the second predetermined time as the estimated overtime working time (step S66). Then, the estimation unit 123 stores the calculated estimated overtime work time in the storage unit 110 in association with the user ID or the like (step S67). This completes the suppression process and the estimation process.

[Example of First Calculation Processing Flow]
FIG. 7 is a flowchart illustrating an example of the flow of the first calculation process in the management system 1 according to the embodiment. The first calculation process corresponds to the process in step S61 in FIG. The calculation unit 121 calculates working hours for the first predetermined period and the second predetermined period, respectively, at the first predetermined timing and the second predetermined timing. First, the calculation unit 121 extracts the first login operation in the corresponding period (step S71). Then, the calculation unit 121 extracts the first logoff operation after the login operation (step S72). Then, the calculation unit 121 extracts an operation input from the extracted login operation to the logoff operation (step S73). And the calculation part 121 calculates the time which can determine with the user having continued operation of the client 20 as working time based on the extracted operation input (step S74). Then, the calculation unit 121 determines whether there is a further login operation after the logoff operation extracted in step S72 within the corresponding period (step S75). When the calculation unit 121 determines that there is a further login operation (step S75, Yes), the calculation unit 121 returns to step S71 and repeats the process. On the other hand, when it determines with there being no login operation further (step S75, No), the calculation part 121 complete | finishes a process.

  8 and 9 are diagrams for explaining a working time calculation pattern in the management system 1 according to the embodiment. As shown in FIG. 8, it is assumed that the user logs in at 7:00 and the login operation is stored in the working time storage unit 111. The calculation unit 121 extracts the login operation from the working time storage unit 111. Then, after the user works, it is assumed that the user logs off at 19:00 and the logoff operation is stored in the working time storage unit 111. The calculation unit 121 extracts the logoff operation from the working time storage unit 111. It is assumed that the user continuously operates the client 20 until 8:10 after login. Then, it is assumed that the operation input is stored in the working time storage unit 111. After that, it is assumed that the user continuously operates the client 20 from 8:30 to 12:00, from 12:40 to 17:30, and from 18:00 to 19:00. In this case, the calculation unit 121 calculates working hours from 7:00 to 8:10, from 8:30 to 12:00, from 12:40 to 17:30, and from 18:00 to 19:00. Therefore, the calculation unit 121 calculates the working time from the login operation to the logoff operation as 10 hours 30 minutes.

  For example, as shown in FIG. 9, it is assumed that the operation of the client 20 is continued until 8 o'clock after the user logs in at 7 o'clock, and then the operation is started again from 9 o'clock and operated until 12 o'clock. Further, it is assumed that after the user operates from 13:00 to 17:30 and then operates from 18:00 to 18:30, there is no operation input until logging off at 19:00. In this case, the calculation unit 121 first extracts a login operation at 7 o'clock and a log-off operation at 19:00. Then, the calculation unit 121 extracts the time during which the operation input has continued between the login operation and the logoff operation. That is, the calculation unit 121 extracts working hours from 7 o'clock to 8 o'clock, from 9 o'clock to 12 o'clock, from 13 o'clock to 17:30, and from 18 o'clock to 18:30. For this reason, in the example of FIG. 9, the working hours calculated by the calculation unit 121 are 9 hours.

  As described above, the calculation unit 121 extracts the time during which the user has actually operated the client 20 as working hours. Here, if the operation input is not always continued, it is not regarded as working hours, but a condition such as a working time may be set if there is at least one input during a predetermined period. For example, the time after login is divided every 15 minutes, and if the time for which operation input continues for 15 minutes is 1 minute or more, it is regarded as working time. If the operation input interval becomes 10 minutes or more, operation is performed. For example, a period without input is regarded as not working hours.

  Moreover, you may set the conditions about the operation input for determining with working hours for every user or every user's business content. In addition, for example, for a fixed time system user, a condition may be set such that a working time from a login operation to a logoff operation is regarded as a working time even if there is no operation input. However, in the case of a user who cannot perform a business unless an operation input is performed on the client 20 due to the nature of the business, the calculation unit 121 may determine whether it is working time based only on the presence or absence of the operation input.

  As an option, a predetermined operation may be treated as no operation input even if there is an operation input. For example, there is a possibility that the movement of the mouse without the click operation may have been touched by a third party accidentally. In addition, repeated hitting of the same key may be an operation that occurs accidentally because a document or the like is placed on the keyboard regardless of the user's intention. For this reason, movement of the mouse without a click operation, repeated hitting of the same key, and the like may be treated as not operating input in the determination of working hours even if detected as operating input.

[Example of Second Calculation Processing Flow]
FIG. 10 is a flowchart illustrating an example of the flow of the second calculation process in the management system 1 according to the embodiment. The second calculation process corresponds to the process in steps S64 and S65 of FIG. The second calculation process is different from the first calculation process in that the working hours calculated by referring to the information stored in the attendance management system 30 are adjusted.

  First, the calculation unit 121 executes the first calculation process (FIG. 7) for the second predetermined period at the second predetermined timing (step S101). And the calculation part 121 extracts the information of the working time corresponding to the period of calculation object from the attendance management system 30 (step S102). Then, the calculation unit 121 compares the working time calculated by the first calculation process with the extracted working time information to adjust the working time (step S103). Then, the calculation unit 121 outputs the adjusted working hours as the final working hours for the period (step S104). This completes the second calculation process.

  In the second calculation process, the calculation unit 121 adjusts the working hours calculated based on information on working hours stored in the attendance management system 30, such as information on business trips, going out, and vacation acquisition. For example, for a time zone stored as a business trip in the attendance management system 30, the calculation unit 121 calculates a time zone that is determined not to be a working time by the first calculation process, including it in the working time. . In the first calculation process, when there is no operation input but it is within working hours and the time zone determined to be working time is stored in the attendance management system 30 as “going out (private)”, The calculation unit 121 adjusts the time zone by excluding it from working hours. Further, even if “going out (private)” is stored in the attendance management system 30, when there is an operation input in the time zone, the calculation unit 121 calculates the time zone as working hours. By adjusting the working hours in this way, the calculation unit 121 can calculate working hours that are more realistic.

  FIG. 11 is a diagram for explaining yet another pattern for calculating working hours in the management system 1 according to the embodiment. As shown in FIG. 11, it is assumed that after the user logs in at 7 o'clock and then operates the client 20 until 8 o'clock, the operation is resumed from 8:30 and the operation input of the client 20 continues until 12 o'clock. Then, it is assumed that the operation starts again from 13:00, and after a time of no operation input for about 1 hour, the operation continues until 17:30, and after the operation resumes from 18:00, there is a logoff operation at 19:00. In addition, since the user is a user to which the fixed time system is applied, the calculation unit 121 regards the working time as working time during working hours even when there is no operation input for 1 hour or more in the first calculation process. Is calculated. Then, it is assumed that the calculation unit 121 calculates the working time of the user as 10 hours as a result of the first calculation process. When executing the second calculation process, the calculation unit 121 further refers to information stored in the attendance management system 30. Then, the calculation unit 121 extracts information “outing (private)” from 15:00 to 16:00 on this day for the user from the information of the attendance management system 30. When the calculation unit 121 determines that the corresponding time is calculated as the working time, the calculation unit 121 subtracts one hour from the calculated working time. Then, the calculation unit 121 outputs “9 hours” as a result of the second calculation process.

(Modification)
In the above embodiment, the first predetermined timing, the first predetermined period, and the first predetermined time can be flexibly set according to the working time system. For example, the first predetermined time can be changed according to the contents of the work and the position of each of the workers to which the flextime system is applied and the workers to which the discretionary labor system is applied. Further, the management system 1 may be configured such that a plurality of first predetermined timings are provided and the accumulated working hours can be checked every other week. Also, the second predetermined timing, the second predetermined period, and the second predetermined time can be set flexibly in the same manner according to the working time system.

  Also, the content of the suppression process may be executed depending on the working hours system, the job title of the worker, and the business content. In addition, when displaying a pop-up screen in the suppression process, a user's accumulated working time, a time limit that is an upper limit that may be worked, or the like may be displayed. FIG. 12 is an example of a pop-up screen. As shown in FIG. 12, the user name, login time, logoff time, accumulated working time, time limit, and the like can be displayed on the pop-up screen. In addition, the pop-up screen can be designed so that the user can easily move from the pop-up screen to the application for extension of working hours (see “Apply” button in FIG. 12).

Moreover, the timing of calculation of working hours by the calculation unit 121 may be a timing other than the first predetermined timing and the second predetermined timing. For example, the calculation unit 121 may calculate working hours every predetermined time and add the calculation results up to that time. And when the calculation of the estimated overtime hours at the second predetermined timing is completed,
The calculation unit 121 may clear the accumulated value of the calculation results so far.

[Effect of the first embodiment]
As described above, the management system according to the embodiment includes the first detection unit, the second detection unit, the calculation unit, and the estimation unit. The first detection unit detects a login operation and a logoff operation in the information processing terminal (client). The second detection unit detects an operation input via the input unit in the information processing terminal. The calculation unit calculates the usage time of the information processing terminal by the user based on the detection contents by the first detection unit and the second detection unit. The estimation unit estimates a length of time corresponding to overtime based on a comparison between the usage time calculated by the calculation unit and a predetermined working time. For this reason, the management system concerning embodiment can grasp working hours objectively based on the operation situation of an information processing terminal.

  In the management system according to the embodiment, the second detection unit detects at least one of a mouse operation and a keyboard operation by the user. For this reason, the management system can grasp the working hours based on the information according to the actual activity of the user.

  In the management system according to the embodiment, the calculation unit calculates the usage time of the information processing terminal at a first predetermined timing that differs according to the user's working hours system. In addition, the management system further performs at least one of forced shutdown of the information processing terminal, forced logoff, and warning display when the usage time exceeds a first predetermined time that varies depending on the user's working hours system. A deterrence unit is provided. For this reason, the management system concerning embodiment can grasp working time objectively about a user of various working hours systems, and can deter long working hours.

  In the management system according to the embodiment, the calculation unit calculates the usage time of the information processing terminal from the beginning of the month to the end of the month. Then, the estimation unit estimates that the usage time calculated by the calculation unit exceeds the second predetermined time is a time corresponding to overtime work. For this reason, the management system can estimate the time corresponding to overtime hours and use it for deterring long hours even for users to whom a working hour system without the concept of overtime is applied.

[Second Embodiment]
Although the embodiments related to the disclosed apparatus have been described above, the present invention may be implemented in various different forms other than the above-described embodiments. Therefore, another embodiment included in the present invention will be described below.

[Implementation by cloud computing]
The disclosed management program can be installed in a server that constitutes a cloud system, and can be used to manage the working hours of users existing in various places and the operating state of an information processing terminal via the cloud system. In this way, it is possible to collectively manage the working conditions of workers in company facilities spread over a wide area, and it is possible to realize efficient labor management.

[Distribution and integration]
Each component of each illustrated apparatus does not necessarily need to be physically configured as illustrated. In other words, the specific form of distribution / integration of each device is not limited to that shown in the figure, and all or a part thereof may be functionally or physically distributed or arbitrarily distributed in arbitrary units according to various loads or usage conditions. Can be integrated and configured. For example, in the above embodiment, the function described as the function of the management server 10 can be implemented as a function of a client application that operates on the client 20. Further, some or all of the functions described as the functions of the client 20 can be implemented as the functions of the management server 10. The arrangement of each function can be determined based on the processing capability of the management server 10, the client 20, and the attendance management system 30. Also, some or all of the functions of the client 20 shown in FIG. 1 may be executed by the management server 10. Moreover, the function of the management server 10 and the function of the attendance management system 30 can be appropriately integrated and distributed.

[Management program]
In addition, the various processes described in the above embodiments are performed by distributing a prepared program from a computer such as a server to a computer such as a tablet terminal or a notebook computer, and the server and the computer cooperating with each other. Can be realized. In the following, an example of a computer that executes a management program having the same function as that of the above-described embodiment will be described with reference to FIG.

  FIG. 13 is a diagram for explaining an example of a computer that executes a management program according to the first and second embodiments. As illustrated in FIG. 13, the computer 1000 includes an operation unit 1100, a display 1200, and a communication unit 1300. The computer 1000 further includes a CPU (Central Processing Unit) 1400, a ROM (Read Only Memory) 1500, a RAM (Random Access Memory) 1600, and an HDD (Hard Disk Drive) 1700. These units 1100 to 1700 are connected via a bus 1800.

  As shown in FIG. 13, the HDD 1700 stores in advance a management program 1700 a that can mount a module that exhibits the same function as each unit described in the first embodiment. The management program 1700a may be integrated or separated as appropriate, as with each component shown in FIG. In other words, all the data stored in the HDD 1700 need not always be stored in the HDD 1700, and only the data necessary for processing may be stored in the HDD 1700.

  Then, the CPU 1400 reads each module of the management program 1700a from the HDD 1700 and expands it in the RAM 1600. Thereby, as shown in FIG. 13, the management program 1700a functions as a management process 1600a. The management process 1600a expands various data read from the HDD 1700 in an area allocated to itself on the RAM 1600, and executes various processes based on the expanded data. The management process 1600a includes processing executed by each processing unit shown in FIG. In addition, each processing unit virtually realized on the CPU 1400 does not always require that all processing units operate on the CPU 1400, and only a necessary processing unit may be realized virtually.

  Note that the management program 1700a is not necessarily stored in the HDD 1700 or the ROM 1500 from the beginning. For example, each program is stored in a “portable physical medium” such as a flexible disk inserted into the computer 1000 or a CD-ROM (Compact Disc Read Only Memory). Alternatively, each program is stored in a “portable physical medium” such as a DVD (Digital Versatile Disc) disk, a magneto-optical disk, or an IC card. Then, the computer 1000 may acquire and execute each program from these portable physical media. Each program may be stored in another computer or server device connected to the computer 1000 via a public line, the Internet, a LAN, a WAN (Wide Area Network), or the like. Then, the computer 1000 may acquire and execute each program from these.

1 management system 10 management server 110 storage unit 111 working time storage unit 112 timing storage unit 120 control unit 121 calculation unit 122 suppression unit 123 estimation unit 130 communication unit 140 input / output unit 20 client 210 storage unit 220 control unit 221 first detection Unit 222 Second detection unit 223 Suppression unit 224 Application unit 30 Attendance management system 310 Storage unit 311 Attendance information storage unit 312 Labor pattern storage unit 40 Network

Claims (6)

A first detection unit for detecting a login operation and a logoff operation in the information processing terminal;
A second detection unit that detects an operation input via the input unit in the information processing terminal;
A calculation unit that calculates a usage time of the information processing terminal by a user based on the detection contents of the first detection unit and the second detection unit;
Based on a comparison between the usage time calculated by the calculation unit and a predetermined working time, an estimation unit that estimates the length of time corresponding to overtime work;
A management system comprising:   The management system according to claim 1, wherein the second detection unit detects at least one of a mouse operation and a keyboard operation by a user. The calculation unit calculates the usage time of the information processing terminal at a first predetermined timing that differs according to the working time system of the user,
A deterrence unit that executes at least one of forced shutdown, forced logoff, and warning display of the information processing terminal when the usage time exceeds a first predetermined time that differs according to the working hours system of the user The management system according to claim 1, further comprising: The calculation unit calculates the usage time of the information processing terminal from the beginning of the month to the end of the month,
The management system according to claim 3, wherein the estimation unit estimates that the usage time calculated by the calculation unit exceeds a second predetermined time is a time corresponding to overtime work. On the computer,
Detect login and logoff operations on information processing terminals,
Detecting an operation input via an input unit in the information processing terminal;
Based on the detected content, the usage time of the information processing terminal by the user is calculated,
Based on a comparison between the calculated usage time and a predetermined working time, the length of time corresponding to overtime work is estimated.
A management method characterized by causing each process including the above to be executed. Detect login and logoff operations on information processing terminals,
Detecting an operation input via an input unit in the information processing terminal;
Based on the detected content, the usage time of the information processing terminal by the user is calculated,
A management program for causing a computer to execute processing including each procedure for estimating the length of time corresponding to overtime based on a comparison between the calculated usage time and a predetermined working time.

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