JP2019153154A - Reservation coordination system and reservation coordination program - Google Patents

Abstract

To provide a reservation coordination system and a reservation coordination program that can reduce the trouble of changing reservations rather than rebooking when arrival time is different from reservation time.SOLUTION: A reservation coordination system comprises: a user detection unit 78 configured to detect a mobile terminal 14 carried by a user who makes use reservation of an image forming device 12 by short-range communication; and an order reservation management unit 84 configured to change a user's reservation time zone for the image forming device 12 when the time zone of the use reservation of the image forming device 12 by the user carrying the detected mobile terminal 14 is different from the current time and the reservation can be changed.SELECTED DRAWING: Figure 4

Description

  The present invention relates to a reservation adjustment system and a reservation adjustment program.

  In Patent Document 1, it is determined whether or not a reservation in any time frame has been canceled by referring to a reservation database that stores service reservations for each time frame. Based on the current location, among those who reserve a time frame after the time frame in which the reservation is canceled, the reservation user who can reach the service providing position by the time of the time frame in which the reservation is canceled is identified and specified. It has been proposed to notify the reservation person who urges the reservation to be advanced to the time frame in which the reservation is canceled.

  Further, in Patent Document 2, inquiry means for making an inquiry about reservation time change to a reserved user, and a vacant time is generated in a time zone reserved by a certain user, and other users start from their own reservation time. There has been proposed a crematorium operation plan management device including use time adjusting means for adjusting a reservation time of a user according to a response result by an inquiry means when it can be used as soon as possible.

JP 2017-37579 A JP 2013-122626 A

  When it arrived at a time different from the reservation time, it was necessary to change the reservation. An object of the present invention is to provide a reservation adjustment system and a reservation adjustment program that can reduce the trouble of changing a reservation rather than re-booking when arriving at a time different from the reservation time.

  The reservation adjustment system according to claim 1 includes: an information processing apparatus including a detection unit that detects a terminal device carried by a user who has made a reservation for use of the information processing apparatus by short-range communication; and the detected terminal device. A change unit that changes a reservation time zone for the information processing device of the user when a time slot for use of the information processing device by a portable user is different from a current time and the reservation can be changed; Is provided.

  According to a second aspect of the present invention, in the first aspect of the present invention, when the reservation can be changed, the state of the information processing device is a state that can be occupied by a user carrying the terminal device. It is.

  According to a third aspect of the present invention, in the second aspect of the present invention, the occupable state detects a terminal device carried by a user who has reserved the current time and no current user exists. In the first case, the information processing device is currently in use, and in the second case where the terminal device carried by the user after the user is not detected, and in the case where the information processing device is currently in use, And it is at least one case of the 3rd case where the reservation after the said user does not exist.

  The invention according to claim 4 is the invention according to any one of claims 1 to 3, wherein the changing unit notifies the terminal device of the changed reservation time zone when the reservation time zone is changed. Including a notification unit.

  The invention according to claim 5 is the invention according to any one of claims 1 to 3, wherein the detection unit further detects permission information that is set by the terminal device and permits reservation change, The change unit changes the reservation when the use time zone by the user carrying the terminal device detected by the detection unit is different from the current time and the reservation can be changed.

  The invention according to claim 6 is the invention according to any one of claims 1 to 3, wherein the changing unit notifies the terminal device of change information indicating that reservation change is possible, and An acquisition unit that acquires the necessity of reservation change from the terminal device as response information, and changes the reservation according to the response information acquired by the acquisition unit.

  The invention according to claim 7 is the invention according to claim 6, wherein the changing unit has a reservation at the current time and the terminal device of the reservation person at the current time is not detected by the detection unit. The acquisition unit notifies the change information to the terminal device detected by the detection unit, and after the reservation is changed before the response information is acquired, the acquisition unit indicates whether the reservation is changed or not. If you get a reservation, cancel the reservation.

  The invention according to claim 8 is the invention according to any one of claims 1 to 7, wherein the change unit is configured such that the time zone of the use reservation of the terminal device detected by the detection unit is after the current time. If it is possible to advance the reservation in the time zone, advance the reservation and change the reservation time zone.

  The invention according to claim 9 is the invention according to any one of claims 1 to 8, wherein the changing unit has a time slot for use reservation by the user of the terminal device detected by the detecting unit. If it is possible to postpone the reservation in the time zone before the current time, the reservation time zone is changed by postponing the reservation.

  A reservation adjustment program according to a tenth aspect causes a computer to function as a changing unit of the reservation adjustment system according to any one of the first to ninth aspects.

  According to the reservation adjustment system of the first aspect, it is possible to provide a reservation adjustment system that can reduce the trouble of changing the reservation rather than re-booking when it arrives at a time different from the reservation time.

  According to the second aspect of the invention, the user can occupy the information processing apparatus and use it immediately.

  According to the third aspect of the present invention, it is possible to change the reservation without affecting the reservation user at the current time and the next user after the user currently in use.

  According to the fourth aspect of the present invention, a user who arrives at a time different from the reservation time can check the changed reservation time.

  According to the fifth aspect of the present invention, it is possible to change the reservation according to the reservation change intention set in advance by the user who arrives at a time different from the reservation time.

  According to the sixth aspect of the present invention, it is possible to change the reservation according to the intention of the user to change the reservation at a time different from the reservation time.

  According to the seventh aspect of the present invention, it is possible to change the reservation more quickly than when the reservation is changed after waiting for the necessity of the reservation change from the user.

  According to the eighth aspect of the present invention, it is possible to reduce the trouble of changing the reservation more than re-booking when it arrives at a time earlier than the reservation time.

  According to the ninth aspect of the present invention, it is possible to reduce the trouble of changing the reservation when the user arrives late for the reservation time rather than re-booking.

  According to the tenth aspect of the present invention, it is possible to provide a reservation adjustment program that can reduce the trouble of changing a reservation rather than re-booking when it arrives at a time different from the reservation time.

It is a figure for demonstrating the outline of the image forming system containing the image forming apparatus provided with the function of the reservation adjustment system which concerns on this embodiment. 1 is a block diagram illustrating a main configuration of an electrical system of an image forming apparatus according to an embodiment. It is a block diagram which shows the principal part structure of the electric system of the portable terminal which concerns on this embodiment. FIG. 2 is a functional block diagram illustrating functions of the image forming system according to the present embodiment. (A) is a diagram showing an example of a user registration list, (B) is a diagram showing an example of a time slot reservation table, (C) is a diagram showing an example of a neighborhood user table, (D ) Is a diagram showing an example of an order reservation table. 6 is a flowchart illustrating an example of a flow of processing performed by a control unit of the image forming apparatus according to the present exemplary embodiment. 6 is a flowchart illustrating an example of a flow of processing performed by a mobile terminal carried by a user of the image forming apparatus. 10 is a flowchart showing a first modification of the flow of processing performed by the control unit of the image forming apparatus according to the present embodiment. 12 is a flowchart illustrating a second modification of the flow of processing performed by the control unit of the image forming apparatus according to the present embodiment. 14 is a flowchart illustrating a third modification of the flow of processing performed by the control unit of the image forming apparatus according to the present embodiment. 15 is a flowchart illustrating a fourth modification of the flow of processing performed by the control unit of the image forming apparatus according to the present embodiment.

  Hereinafter, the present embodiment will be described with reference to the drawings. FIG. 1 is a diagram for explaining an outline of an image forming system including an image forming apparatus having a function of a reservation adjusting system according to the present embodiment.

  The image forming system 10 according to the present embodiment includes an image forming apparatus 12 and a portable terminal carried by a user who uses the image forming apparatus 12.

  The image forming apparatus 12 according to the present embodiment can be reserved for use by a user registered in advance. In addition, the image forming apparatus 12 detects a portable terminal 14 carried by a reservation person through short-range communication, and has a function of changing a reservation when the use reservation time zone is different from the current time and the reservation can be changed. I have.

  For example, as shown in FIG. 1, when a user approaches the short-range communication range of the image forming apparatus 12 and short-range communication is established with the mobile terminal 14 a carried by the user, the image forming apparatus 12 The user's reservation is confirmed, and if the reservation is made after the current time, the advance reservation is made. When an advance reservation is made, for example, the image forming apparatus 12 notifies that the reservation can be advanced, and as shown in FIG. When the change is selected, the image forming apparatus 12 changes the reservation.

  FIG. 2 is a block diagram showing the main configuration of the electrical system of the image forming apparatus 12 according to the present embodiment.

  As shown in FIG. 2, the image forming apparatus 12 according to the present embodiment includes a control unit 20 including a CPU (Central Processing Unit) 20A, a ROM (Read Only Memory) 20B, and a RAM (Random Access Memory) 20C. ing. The CPU 20 </ b> A governs the overall operation of the image forming apparatus 12. The RAM 20C is used as a work area when the CPU 20A executes various programs. The ROM 20B stores various control programs, various parameters, and the like in advance. In the image forming apparatus 12, each part of the control unit 20 is electrically connected by a system bus 42.

  On the other hand, the image forming apparatus 12 according to the present embodiment includes a hard disk drive (HDD) 26 that stores various data, application programs, and the like. The image forming apparatus 12 includes a display control unit 28 that is connected to the user interface 22 and controls display of various operation screens and the like on the display of the user interface 22. In addition, the image forming apparatus 12 includes an operation input detection unit 30 that is connected to the user interface 22 and detects an operation instruction input via the user interface 22. In the image forming apparatus 12, the HDD 26, the display control unit 28, and the operation input detection unit 30 are electrically connected to the system bus 42. In the image forming apparatus 12 according to the present embodiment, the HDD 26 is used as a storage unit.

  The image forming apparatus 12 according to this embodiment includes a reading control unit 32 and an image formation control unit 34. The reading control unit 32 controls the optical image reading operation by the document reading unit 52 and the document feeding operation by the document conveying unit, and the image forming control unit 34 performs the image forming process by the image forming unit 24 and the conveying unit. 25 controls the conveyance of the sheet to the image forming unit 24.

  The image forming apparatus 12 includes a communication line interface (communication line I / F) unit 36 and an image processing unit 44 for controlling communication. The communication line I / F unit 36 can perform communication with communication lines such as various networks and short-range communication such as WiFi (wireless fidelity) and Bluetooth, and can communicate with other external devices such as a server and a mobile terminal 14. Send and receive communication data. On the other hand, the image processing unit 44 performs various image processing on the read image read by the document reading unit 52.

  In addition, the image forming apparatus 12 includes a facsimile interface (facsimile I / F) unit 38 that is connected to a telephone line (not shown) and transmits / receives facsimile data to / from a facsimile apparatus connected to the telephone line. Further, the image forming apparatus 12 includes a transmission / reception control unit 40 that controls transmission / reception of facsimile data via the facsimile interface unit 38.

  In the image forming apparatus 12, the transmission / reception control unit 40, the reading control unit 32, the image formation control unit 34, the communication line interface unit 36, the facsimile interface unit 38, and the image processing unit 44 are electrically connected to the system bus 42. ing.

  With the above configuration, the image forming apparatus 12 according to the present embodiment executes access to the RAM 20C, the ROM 20B, and the HDD 26 by the CPU 20A. In the image forming apparatus 12, the CPU 20 </ b> A controls display of information such as an operation screen on the display of the user interface 22 and various messages via the display control unit 28. In the image forming apparatus 12, the CPU 20 </ b> A controls the operation of the document reading unit 52 and the document transport unit via the reading control unit 32. In addition, the image forming apparatus 12 controls the operation of the image forming unit 24 and the conveying unit 25 via the image forming control unit 34 and the control of transmission / reception of communication data via the communication line interface unit 36 by the CPU 20A. Run each one. In the image forming apparatus 12, the CPU 20 </ b> A executes transmission / reception control of facsimile data via the facsimile interface unit 38 by the transmission / reception control unit 40. Further, in the image forming apparatus 12, the CPU 20A grasps the operation content in the user interface 22 based on the operation information detected by the operation input detection unit 30, and executes various controls based on the operation content.

  Next, the configuration of the main part of the mobile terminal 14 carried by the user of the image forming apparatus 12 will be described. FIG. 3 is a block diagram showing a main configuration of the electrical system of the mobile terminal 14 according to the present embodiment.

  As shown in FIG. 3, the mobile terminal 14 according to the present embodiment includes a CPU 14A, a ROM 14B, a RAM 14C, an HDD 14D, an operation unit 14E, a display unit 14F, and a communication line interface (communication line I / F) unit 14G. Yes. The CPU 14 </ b> A governs the overall operation of the mobile terminal 14. The ROM 14B stores various control programs and various parameters in advance. The RAM 14C is used as a work area when the CPU 14A executes various programs. The HDD 14D stores various data, application programs, and the like. The operation unit 14E is used to input various information. The display unit 14F is used to display various types of information. The communication line interface unit 14G is capable of communication with communication lines such as various networks and near field communication such as WiFi (wireless fidelity) and Bluetooth, and transmits and receives various data to and from other devices. Each part of the portable terminal 14 is electrically connected to each other via a system bus 14H. In the portable terminal 14 according to the present embodiment, the HDD 14D is used as a storage unit.

  With the above configuration, the portable terminal 14 according to the present embodiment performs access to the ROM 14B, RAM 14C, and HDD 14D, acquisition of various data via the operation unit 14E, and display of various information on the display unit 14F by the CPU 14A. To do. In addition, the portable terminal 14 controls the transmission / reception of communication data via the communication line interface unit 14G by the CPU 14A.

  Next, functions of the image forming apparatus 12 and the mobile terminal according to the present embodiment will be described. FIG. 4 is a functional block diagram illustrating functions of the image forming system 10 according to the present embodiment. Each function is realized by at least one of software and hardware.

  The image forming apparatus 12 includes functions of a user management unit 72, a time reservation management unit 74, a near field communication unit 76, a user detection unit 78, a reservation change notification unit 80, a reservation change reception unit 82, and an order reservation management unit 84. It has.

  The user management unit 72 manages information related to the user of the image forming apparatus 12. For example, the user operates the portable terminal 14 or a personal computer to register the use of the image forming apparatus 12, and information on the use registration in the user management database (DB) 86 such as the HDD 26 is used as a user registration list. Remember. The registration information is used when making a reservation for the image forming apparatus 12. For example, as shown in FIG. 5A, the user registration list stores a user ID and a terminal ID list.

  The time reservation management unit 74 manages the reservation time of the user of the image forming apparatus 12. For example, when a user registered in advance operates the portable terminal 14 or a personal computer to make a reservation for the image forming apparatus 12, the user and the reservation time zone are stored in the HDD 26 or the like as a time zone reservation table 88. Remember. For example, as shown in FIG. 5B, the time zone reservation table 88 stores the date and user ID. For example, one user may be reserved for each time slot, or a plurality of users may be reserved for each time slot.

  The near field communication unit 76 communicates with the mobile terminal 14 by near field communication such as WiFi (wireless fidelity) or Bluetooth.

  The user detection unit 78 detects the mobile terminal 14 with which communication has been established by the short-range communication unit 76. Further, it is determined whether the detected mobile terminal 14 is the mobile terminal 14 of the registered user based on the user registration list of the user management DB 86. And in the case of the registered user, it memorize | stores in HDD26 grade | etc. As as the near user table 90. FIG. The neighborhood user table 90 stores, for example, the detected terminal ID and user ID of the mobile terminal as shown in FIG.

  The reservation change notification unit 80 confirms the reservation of the user of the mobile terminal 14 registered for use in the near field communication range, and if there is a reservation after the current time and the image forming apparatus 12 can be occupied, the reservation is advanced. Reservation changeable information as change information indicating that it is possible is notified to the mobile terminal 14.

  The reservation change receiving unit 82 notifies the order reservation management unit 84 when receiving a reservation change request indicating that the reservation is changed to the advance reservation from the portable terminal 14 as an answer to the advance reservation notification.

  When the reservation reservation request is received, the order reservation management unit 84 changes the reservation by accelerating the reservation and assigning the reservation order. The assigned reservation order is stored as an order reservation table 92 in the HDD 26 or the like. For example, as shown in FIG. 5D, the order reservation table 92 stores the terminal ID and user ID of the mobile terminal 14 to which the reservation order is assigned. Note that when a plurality of users can be reserved for each time period, for example, the order of reservation is assigned in the order of arrival.

  In the present embodiment, the order reservation management unit 84 is described as changing a reservation when a reservation change request is received. However, the reservation time zone of the user of the mobile terminal 14 detected by short-range communication is If the reservation is different from the current time and the reservation can be changed, the reservation may be changed.

  The user detection unit 78 corresponds to the detection unit, the order reservation management unit 84 corresponds to the change unit, the reservation change notification unit 80 corresponds to the notification unit, and the reservation change notification unit 80 and the reservation change reception unit 82 include Corresponds to the acquisition unit.

  On the other hand, the mobile terminal 14 carried by a user registered in advance includes a user registration unit 60, a time zone reservation unit 62, a short-range communication unit 64, a change notification reception unit 66, a reservation change unit 68, and a reservation change transmission unit. 70 functions are provided.

  The user registration unit 60 transmits registration information input via the operation unit 14 </ b> E and the like to the user management unit 72 of the image forming apparatus 12 at the time of use registration for making a reservation for the image forming apparatus 12. Register as a user. Note that the registration information may be transmitted to the image forming apparatus 12 by a communication trunk line such as a network, or may be transmitted by short-range communication.

  The time zone reservation unit 62 associates reservation information such as a reservation date and time input via the operation unit 14E with a user ID when reserving the image forming apparatus 12 after use registration, and makes a time reservation for the image forming apparatus 12 The data is transmitted to the management unit 74. The reservation information may be transmitted to the image forming apparatus 12 by a communication trunk line such as a network or may be transmitted by short-range communication.

  The near field communication unit 64 communicates with the image forming apparatus 12 by near field communication such as WiFi (wireless fidelity) or Bluetooth.

  The change notification receiving unit 66 receives the reservation changeable information notified from the image forming apparatus 12 and notifies the reservation changing unit 68 of the information.

  The reservation changing unit 68 displays on the display unit 14F that the reservation can be changed according to the reservation changeable information, and inquires the user whether or not the reservation change is necessary. In addition, reservation change necessity information is generated from the operation result of the operation unit 14E by the user and notified to the reservation change transmitting unit 70.

  The reservation change transmission unit 70 transmits the reservation change necessity information notified from the reservation change unit 68 to the image forming apparatus 12.

  Next, specific processing performed by the image forming apparatus 12 according to the present embodiment configured as described above will be described. FIG. 6 is a flowchart illustrating an example of a flow of processing performed by the control unit 20 of the image forming apparatus 12 according to the present embodiment. 6, in the image forming apparatus 12, the near field communication unit 76 establishes near field communication with the mobile terminal 14, the user detecting unit 78 detects the mobile terminal 14, and the detected mobile terminal 14 is detected. It starts when the terminal ID is registered for use. Further, when the image forming apparatus 12 detects the portable terminal 14 by short-range communication, it is added to the HDD 26 as a nearby user table 90 (see FIG. 5C).

  In step 100, the user detection unit 78 refers to the user registration list registered in advance in the user management DB 86 (see FIG. 5A), identifies the user ID from the terminal ID, and proceeds to step 102. Transition.

  In step 102, the reservation change notification unit 80 determines whether or not there is a time slot reservation for the identified user. This determination is made as to whether or not there is a reservation for the specified user in the time slot reservation table 88 (see FIG. 5B) stored in the HDD 26. If the determination is affirmative, the routine proceeds to step 104. If the result is negative, the series of processing ends.

  In step 104, the reservation change notification unit 80 determines whether the time slot reservation of the identified user is the current time. That is, it is determined whether or not the reservation in the time zone reservation table (see FIG. 5B) stored in the HDD 26 is the current time zone. If the determination is negative, the process proceeds to step 106, and if the determination is affirmative, the process proceeds to step 112.

  In step 106, the reservation change notification unit 80 determines whether there is a reservation after the current time. That is, it is determined whether or not the reservation in the time slot reservation table (see FIG. 4B) stored in the HDD 26 is after the current time slot. If the determination is affirmative, the process proceeds to step 108, and if the determination is negative, the series of processing is terminated.

  In step 108, the reservation change notification unit 80 notifies the mobile terminal 14 of reservation change enable information and proceeds to step 110.

  In step 110, the reservation change receiving unit 82 determines whether or not a reservation change request has been received from the mobile terminal 14. If the determination is affirmative, the process proceeds to step 112. If the determination is negative, the series of processes is terminated.

  In step 112, the order reservation management unit 84 changes the reservation by adding it to the order reservation table 92 (see FIG. 5D) for the current time period, and ends the series of processes.

  Next, processing performed on the mobile terminal 14 side carried by the user of the image forming apparatus 12 will be described. FIG. 7 is a flowchart illustrating an example of a flow of processing performed by the mobile terminal 14 carried by the user of the image forming apparatus 12. The process of FIG. 7 is started when reservation changeable information transmitted from the image forming apparatus 12 is received.

  In step 200, the change notification receiving unit 66 receives the reservation changeable information transmitted from the image forming apparatus 12 and proceeds to step 202.

  In step 202, the reservation changing unit 68 displays a reservation change necessity selection screen for selecting whether or not a reservation change is necessary on the display unit 14F, and proceeds to step 204. For example, as shown in FIG. 1, a message such as “Do you want to change the reservation time zone to the current time zone?” Is displayed, and selection buttons are displayed such as “Yes” and “No”. .

  In step 204, the reservation change unit 68 determines whether a reservation change request has been selected. In this determination, it is determined whether or not the user changes the reservation by operating the operation unit 14E. If the determination is affirmed, the process proceeds to step 206. If the determination is negative, the process proceeds to step 206. Move to 208.

  In step 206, the reservation change transmission unit 70 transmits a reservation change request to the image forming apparatus 12 and ends a series of processes. Thereby, step 110 is affirmed on the image forming apparatus 12 side.

  On the other hand, in step 208, the reservation change transmission unit 70 notifies the image forming apparatus 12 that reservation change is not necessary, and ends a series of processing. As a result, step 110 is denied on the image forming apparatus 12 side.

  As described above, in the present embodiment, the portable terminal 14 carried by the reservation person of the image forming apparatus 12 is detected by short-range communication, and the reservation is changed in the case of reservation after the current time. In the case of arriving at a different time, the trouble of changing the reservation is reduced as compared with the case of re-booking.

  In the above-described embodiment, the example in which the reservation is changed when there is a reservation after the current time of the user carrying the detected mobile terminal 14 has been described. However, the image forming apparatus 12 is not in an occupying state. Therefore, the process of step 105 may be performed instead of step 106 as shown in FIG. That is, in step 105, the reservation changing unit 68 determines whether there is a reservation after the current time in a state where the image forming apparatus 12 can be occupied. Whether or not the image forming apparatus 12 can be occupied is, for example, the first case where there is no current user and the mobile terminal 14 carried by the user who reserved the current time is not detected. In the second case where the image forming apparatus 12 is currently in use and the portable terminal 14 carried by the user after the user is not detected, and the image forming apparatus 12 is currently in use and is in use It is determined whether or not it is at least one case of the third case where there is no reservation after the person. If the determination is affirmative, the process proceeds to step 108 described above, and if the determination is negative, the series of processing ends.

  In the above embodiment, the reservation is changed because the reservation change request is received from the user who carries the detected mobile terminal 14, but the reservation is changed after the reservation change request is received. The reservation may be canceled when no change is required. In this case, for example, as shown in FIG. 9, steps 105 to 111 are performed instead of step 106 in FIG. That is, in step 105, as described above, the reservation changing unit 68 determines whether or not the image forming apparatus 12 can be occupied and there is a reservation after the current time. If the determination is affirmative, the process proceeds to step 107, and if the determination is negative, the series of processing ends. In addition, the process of step 105 may perform the process of step 106.

  In step 107, the order reservation management unit 84 changes the reservation by adding the detected reservation from the user carrying the portable terminal 14 to the order reservation table 92 of the current time zone, and proceeds to step 108. .

  In step 108, the reservation change notification unit 80 notifies the mobile terminal 14 of reservation change enable information and proceeds to step 109.

  In step 109, the reservation change receiving unit 82 determines whether or not reservation change unnecessary is notified from the mobile terminal 14. If the determination is affirmative, the process proceeds to step 111. If the determination is negative, that is, the reservation change request is not required and a reservation change request is received, the series of processing is terminated.

  In step 111, the order reservation management unit 84 deletes the reservation added in step 107 and ends the series of processes.

  As described above, the reservation may be deleted after the reservation is changed before the reservation change is received from the portable terminal 14 and the reservation change is unnecessary.

  In the above-described embodiment and modification, the reservation change when the user arrives before the reservation time has been described. However, the present invention is not limited to this. For example, when the image forming apparatus 12 detects the portable terminal 14 carried by the user who is late for the reservation time, the reservation change may be made later as in the case of the advance reservation change. For example, as shown in FIG. 10, the process of step 106A is performed instead of step 106 of FIG. That is, in step 106A, the reservation change notification unit 80 determines whether or not there is a reservation before the current time. If the determination is affirmative, the process proceeds to step 108, and if the determination is negative, the series of processing ends. In the process of step 106A, the reservation change notification unit 80 may determine whether or not the image forming apparatus 12 can be occupied and there is a reservation before the current time.

  In the above-described embodiment and modification, the mobile terminal 14 is operated to respond to the inquiry about necessity of reservation change to the mobile terminal 14 so that the user returns the necessity of reservation change. However, the method for confirming the necessity is not limited to this. For example, it is possible to set in advance whether or not the reservation change is necessary when the user can change the reservation by operating the mobile terminal 14, and the image forming apparatus 12 can change the reservation when detecting the mobile terminal 14 of the user. It is good also as a form which detects necessity. As a specific processing example, as shown in FIG. 11, step 99 may be added to the processing of FIG. That is, in step 99, the user detection unit 78 determines whether or not reservation change permission information set in advance on the mobile terminal 14 is detected. If the determination is affirmative, the processing after step 100 described above is performed. If the result is negative, the process ends. Note that step 99 may be added to FIGS. 8 and 10.

  In the above embodiment, the mobile terminal 14 is applied as the terminal device, and the reservation is changed when the image forming apparatus 12 detects the user's mobile terminal 14 by short-range communication. The device is not limited to the mobile terminal 14. For example, when the reservation is changed regardless of whether or not the user needs to change the reservation, the configuration of the display unit 14F and the operation unit 14E is unnecessary, and thus a RFID tag such as an RFID capable of short-range communication is simply applied as the terminal device. Then, the user may be detected.

  In the above embodiment, an example in which the image forming apparatus 12 and the mobile terminal 14 are provided as an image forming system has been described. However, the present invention is not limited to this, and a server that manages reservations of the image forming apparatus 12 is used. It is good also as a form provided. In this case, for example, the functions of the user management unit 72, the time reservation management unit 74, the user detection unit 78, the reservation change notification unit 80, the order reservation management unit 84, and the reservation change reception unit 82 of the image forming apparatus 12 are as follows. It may be provided in the server, or may be shared by the image forming apparatus 12 and the server.

  In the above-described embodiment and modification, the image forming apparatus 12 has been described as an example of the information processing apparatus. However, the present invention is not limited to this, and other apparatuses may be applied as the information processing apparatus.

  In addition, the process performed by the control unit 20 of the image forming apparatus 12 and the process performed by the mobile terminal 14 according to the above-described embodiment may be performed by software or may be performed by hardware. It is good also as the process which combined both. Further, the processing performed by the control unit 20 of the image forming apparatus 12 and the processing performed by the portable terminal 14 may be stored and distributed as a program in a storage medium.

  Further, the present invention is not limited to the above, and it is needless to say that various modifications can be made without departing from the gist of the present invention.

DESCRIPTION OF SYMBOLS 10 Image forming system 12 Image forming apparatus 14 Portable terminal 64, 76 Near field communication part 66 Change notification receiving part 68 Reservation change part 70 Reservation change transmission part 78 User detection part 80 Reservation change notification part 82 Reservation change reception part 84 Order reservation Management Department

Claims (10)

An information processing apparatus including a detection unit that detects a terminal device carried by a user who has made a reservation for using the information processing apparatus by short-range communication;
When the detected time slot for use of the information processing device by the user carrying the terminal device is different from the current time and the reservation can be changed, the time zone for reservation of the user for the information processing device Change part to change,
Reservation adjustment system with   The reservation adjustment system according to claim 1, wherein the reservation can be changed when the state of the information processing apparatus is a state that can be occupied by a user carrying the terminal device.   In the first case where the current user does not exist and the terminal device carried by the user who reserved the current time is not detected, the information processing device is currently in use and At least one of the second case where the terminal device carried by the user after the user is not detected and the third case where the information processing device is currently in use and there is no reservation after the user. The reservation adjustment system according to claim 2, which is a case.   The reservation adjustment system according to any one of claims 1 to 3, wherein the changing unit includes a notification unit that notifies the terminal device of the changed reserved time zone when the reserved time zone is changed. The detection unit further detects permission information that is set by the terminal device and permits reservation change,
The change unit changes a reservation when a use time zone by a user carrying the terminal device detected by the detection unit is different from a current time and the detection unit detects the permission information. The reservation adjustment system according to any one of Items 1 to 3.   The change unit includes an acquisition unit that notifies the terminal device of change information indicating that reservation change is possible, and acquires whether or not reservation change is necessary as response information from the terminal device, and is acquired by the acquisition unit. The reservation adjustment system according to claim 1, wherein the reservation is changed according to the response information.   When the change unit has a reservation at the current time and the terminal device of the reservation person at the current time is not detected by the detection unit, the acquisition unit changes the change to the terminal device detected by the detection unit. The reservation adjustment system according to claim 6, wherein the reservation is canceled when the acquisition unit acquires the response information indicating whether or not to change the reservation after changing the reservation before notifying the information and acquiring the response information. .   The change unit changes the reservation time zone by advancing the reservation when the time slot for the use reservation of the terminal device detected by the detection unit is a time zone after the current time and the reservation can be advanced. The reservation adjustment system according to any one of claims 1 to 7.   The change unit postpones the reservation when the time slot of the use reservation by the user of the terminal device detected by the detection unit is a time slot before the current time and the reservation can be postponed. The reservation adjustment system according to any one of claims 1 to 8, wherein the reservation time zone is changed.   The reservation adjustment program for functioning a computer as a change part of the reservation adjustment system of any one of Claims 1-9.