JP7095529B2 - Resource reservation system, resource reservation method, information processing equipment - Google Patents

Description

The present invention relates to a resource reservation system, a resource reservation method, and an information processing apparatus.

A resource reservation system that accepts reservations for resources such as conference rooms is known. The person who reserved the conference can make the terminal device communicate with the reservation management server and reserve the conference room with the browser operated by the terminal device. Each prospective participant in the conference can operate the terminal device to communicate with the reservation management server and confirm the schedule and location of the conference.

When a user reserves a conference room, he / she searches for a vacant conference room based on the conference holding conditions such as the date and time and the number of people, but a technique for adding search conditions has been devised (see, for example, Patent Document 1). .. Patent Document 1 discloses a reservation system that recommends a conference room so that the total free time of the conference room is reduced.

However, in the conventional resource reservation system, there is a problem that the location of the user and the location of the resource are not taken into consideration. That is, it takes time for the user to move to a conference room far away for the conference. If a conference room near the user is vacant, the user can move efficiently and improve productivity by reserving this conference room.

In view of the above problems, it is an object of the present invention to provide a resource reservation system capable of proposing a resource to be reserved in consideration of a user's location and a resource's location.

In view of the above problems, the present invention has a resource having a terminal device that accepts settings related to resource reservation, and one or more information processing devices that provide resources based on the settings related to the reservation transmitted from the terminal device. It ’s a reservation system,
The terminal device has an identification information acquisition means for acquiring the identification information of the access point and a first transmission means for transmitting the identification information of the access point to the information processing device.
From the terminal device, the information processing apparatus includes an access point location information storage unit that stores the identification information of the access point and the location of the access point in association with each other, a resource location information storage unit that stores the location of the resource, and a terminal device. The receiving means for receiving the identification information of the access point and the location of the access point associated with the identification information of the access point transmitted from the terminal device are acquired from the access point location information storage unit, and the above-mentioned It has a resource acquisition means for acquiring the resource in the vicinity of the access point from the resource location information storage unit, and a second transmission means for transmitting information about the resource acquired by the resource acquisition means to the terminal device. It is characterized by.

It is possible to provide a resource reservation system that can propose resources in consideration of the user's location and the resource's location.

It is an example of the figure explaining the outline of the overall operation of the resource reservation system. It is a figure explaining the operation when a conference management server proposes a conference room suitable for the present location of a reservation person. It is a system block diagram of an example of a resource reservation system. It is a hardware configuration diagram of an example of a conference management server. It is a hardware configuration diagram of an example of a conference room terminal. This is an example of a functional block diagram showing the functions of the reservation management server, the chat server, and the conference management server in a block shape. This is an example of a functional block diagram showing the functions of a terminal device and a conference room terminal in a block shape. This is an example of a sequence diagram for explaining the processing of the resource reservation system at the time of reservation of a conference room. This is an example of a flowchart showing a procedure in which the conference room proposal unit proposes a conference room. It is a figure which shows an example of the reservation setting screen displayed by the terminal apparatus in step S107 of FIG. It is a figure which shows an example of the priority information table stored in a priority information DB. This is an example of a flowchart showing a procedure in which the conference room proposal unit proposes a conference room. This is an example of a flowchart showing a procedure in which the conference room proposal unit proposes a conference room.

Hereinafter, as an example of the embodiment for carrying out the present invention, the resource reservation system and the resource reservation method performed by the resource reservation system will be described with reference to the drawings.

<Outline of resource reservation system>
First, the outline of the resource reservation system will be described with reference to FIG. FIG. 1 is an example of a diagram illustrating an outline of the overall operation of the resource reservation system 100.

A. The reservation person operates his / her terminal device to communicate with the reservation management server 20 and reserve a conference room. The reservation management server 20 is a general-purpose cloud service (Office365, G Suite (both are registered trademarks), etc.), but a conference room owned by an organization such as a company to which the reservation person belongs is registered.

B. The conference management server 30 is a server that controls the entire resource reservation system 100 based on the reservation status of the conference room. Since the conference management server 30 appropriately communicates with the reservation management server 20 to acquire the reservation information, the reservation information is synchronized with the reservation management server 20.

C. The resource reservation system or the administrator on the organization side can register users and make various settings on the conference management server 30. User registration means registering a user who is the target of various notifications using the chat server 10 (slack, Line, Microsoft Teams (all registered trademarks), etc.). Further, since the notification is performed via the bot that sends a message as the conference management server 30, the bot provided by the chat server is also registered. Various settings include registration of the conference room terminal 90, setting of remind timing, and the like.

D. The conference management server 30 reminds the reservation person to hold the conference when a certain time before the start time of the conference in the reservation information. As a result, the empty reservation of the conference room is suppressed. Further, the conference management server 30 notifies the user of the invitation code as needed. The person who booked the conference stores the information (meeting identification information) for checking in to the conference room by receiving the reminder in the terminal device 60.

E. A conference room terminal 90 is arranged in each conference room 6, and the conference room terminal 90 downloads reservation information for a conference held in this conference room on a regular basis. The conference room terminal 90 can display the schedule of the current day or the latest conference and have the participants confirm the schedule. Shortly before the start time of the meeting, the person who reserved the meeting room goes to the meeting room 6 to check in. For example, the conference identification information is input to the conference room terminal 90, or the terminal device 60 is held over the conference identification information (the conference identification information is read, communicated, etc.).

F. Since the conference room terminal 90 sends a check-in request to the conference management server 30, if the conference identification information can be authenticated, a response to the effect that the check-in has been completed is received from the conference management server 30. The conference room terminal 90 displays that the conference is in progress (in use). If check-in cannot be confirmed by a fixed time with respect to the start time of the conference, the conference management server 30 cancels the reservation of the conference room 6 and sends the canceled status to the conference room terminal 90 as the status included in the reservation information. .. In this case, since the conference room terminal 90 displays that the room is vacant, any user can use the conference room 6.

G. The conference room terminal 90 controls the electronic device 70 in response to a request from the conference management server 30. For example, the power is turned on at the meeting start time and the power is turned off at the meeting end time. By doing so, it is possible to improve the convenience when the participants of the conference operate the electronic device 70.

H. When the electronic device 70 has, for example, a video conference function, it can communicate with an electronic device (video conference terminal 70x or the like) of another base 4 to hold a conference with another base. The PC 70y on which the application operates can also communicate with the electronic device 70. The reservation information includes destination information (destination communication ID) indicating another base in advance, and the electronic device 70 can automatically communicate with the video conference terminal 70x and the PC 70y.

I. When the reservation person ends the conference, he / she presses the button of the conference room terminal 90 to check out, so that the conference room terminal 90 displays the next reservation status. As a result, any user can grasp the reservation status of the conference room.

<Outline of the proposal for the conference room>
FIG. 2 is a diagram illustrating an operation when the conference management server 30 proposes a conference room suitable for the current location 5 of the reservation person.
(1) First, the reservation person 301 exists in a certain direction on a certain floor of a certain building. The reservation person 301 operates the terminal device 60 to communicate with the conference management server 30. There is a wireless LAN access point 71 near the reservation person 301, and the terminal device 60 communicates with the conference management server 30 via the access point 71.
(2) Since the terminal device 60 transmits the MAC address of the access point 71 to the conference management server 30, the conference management server 30 can propose a conference room 6 near the reservation person 301 using this MAC address.
(3) The conference management server 30 is
I. Refer to the table in which the location (building, floor, direction) of the access point 71 is associated with the MAC address, and estimate the current location 5 of the reservation person 301.
II. Next, referring to the table in which the location of the conference room is registered, the conference room 6 near the current location 5 of the reservation person is determined.

Since this conference room 6 is a conference room 6 in the vicinity of the access point 71, it is a conference room 6 in the vicinity even when viewed from the current location 5 of the reservation person. Therefore, the conference management server 30 of the present embodiment can propose a conference room 6 close to the current location 5 of the reservation person 301.

<Terminology>
A resource is a resource. The conference room and the equipment, equipment, people (reception), mechanism, etc. that can be used in the conference room can be resources. Of the resources, those that are difficult to move are called equipment. In this embodiment, the term conference room is used as an example of resources for convenience of explanation.

The information about the resource may be any information that can at least identify the resource. For example, the name of the equipment, the location of the equipment, the route to the equipment, and the like.

An access point is a device that relays radio waves in wireless communication such as a wireless LAN. Either a bridge type that does not have a routing function or a router type that has a routing function may be used.

The access point identification information is identification information that identifies or identifies the access point, and is described by the term MAC address in the present embodiment. If the access point can be identified, information other than the MAC address may be used. For example, it may be a numerical value, an alphabet, a symbol, etc. assigned to the access point.

Participants are participants in the conference. The reservation person means the person who reserved the conference room. Generally, the reservation person is one of the participants, so it is not necessary to strictly distinguish between the two. Participants may be able to perform the work performed by the reservation person. A prospective participant is a person who is scheduled to attend the conference. In this embodiment, a person who is registered to participate in the reservation information may be used. Those who use the conference room are simply collectively called users.

<System configuration example>
FIG. 3 is an example of a system configuration diagram of the resource reservation system 100. The resource reservation system 100 can be mainly divided into an external network N2 and an internal network N1. The internal network N1 refers to the network inside the firewall 73, and the external network N2 is a network such as the Internet through which an unspecified number of communications are transmitted.

A reservation management server 20, a conference management server 30, and a chat server 10 are connected to the external network N2, and each server can communicate as needed. The terminal device 60 operated by the participants of the conference may be connected to the external network N2 as needed.

The reservation management server 20 is realized by one or more information processing devices (computer systems) equipped with a general server OS or the like. The system related to the reservation of equipment provided by the reservation management server 20 is called a reservation management system. The reservation management server 20 has a calendar system and provides a Web application for managing various schedules. Specifically, it has the following functions, for example.
・ Reservation can be confirmed anytime and anywhere by accepting schedule registration ・ Notify by e-mail at the set date and time, such as 30 minutes before the schedule ・ One person manages the schedule with multiple calendars (work, home, etc.) Yes-The reservation management server 20 that shares the calendar with people in the same group manages users by account. An account is a user's right to use a service. On many systems, users use an account to log in to the system. Therefore, the account has a function (identification information function) in which the system uniquely identifies the user. In the present embodiment, the reservation management server 20 transmits the reservation information of the account (domain) registered in advance to the conference management server 30. Alternatively, by designating an account of the reservation management server 20 and requesting the reservation information by the conference management server 30, the conference management server 30 can acquire the reservation information of the conference room 6 from the reservation management server 20. The account may be any information that can uniquely identify the user, such as e-mail, ID, and telephone number.

In the present embodiment, the reservation of the conference room 6 is managed as a schedule, but the reservation management server 20 is not limited to the conference room 6 and can manage various schedules. In addition to the conference room 6, reservations for various facilities such as rental offices, rental studios, rental cars, rental bicycles, accommodation facilities such as hotels, rental spaces such as entertainment venues and lockers, rental of various electronic devices, reservations for parking lots, etc. Can be used for.

As the reservation management system, G Suite (registered trademark), Office365 (registered trademark) and the like are known, but the reservation management server 20 having the function described in the present embodiment may be used.

Further, in the present embodiment, information about the conference room 6 of the in-house network N1 is registered in advance in the reservation management server 20. That is, the reservation management server according to the conference room name, conference room ID, reservation available time, capacity of each conference room 6, reservation unit, etc. of each conference room 6 in the company's internal network using the resource reservation system 100. Twenty web apps have been customized. Therefore, the reservation information is linked to the conference room 6 of the company that uses the resource reservation system 100.

The chat server 10 can be realized by one or more information processing devices (computer systems) equipped with a general server OS or the like. A real-time sharing system of information such as text, voice, and video among a plurality of users provided by the chat server 10 is called a chat system. The chat server 10 notifies the terminal device 60 of information regarding the reservation of the conference room 6 (reservation date and time, conference room name, etc.).

The information to be shared includes images, sounds, and the like and is not limited to text, but in the present embodiment, for convenience of explanation, it is described that text is mainly used for notification. For example, a chat system may provide voice call functionality between groups. The voice call may be one-to-one or one-to-N (≧ 2). Therefore, when the chat system notifies the information regarding the reservation of the conference room 6 in the present embodiment, it may output a voice message in addition to displaying the text. LINE (registered trademark), Slack (registered trademark), Microsoft Teams (registered trademark), etc. are known as chat systems, but one or more from bots (programs that execute predetermined processes). Any chat system can be used to notify the user of.

The chat server 10 also manages users with an account (different from the account of the reservation management server 20), but in principle, the conference management server 30 does not need to be aware of the account of the chat server 10. However, the conference management server 30 can specify and notify any account of the chat server 10.

The conference management server 30 can be realized by one or more information processing devices (computer systems) equipped with a general server OS or the like. The conference management server 30 acquires the reservation information of the conference room 6 from the reservation management server 20 as a process related to the external network N2, acquires the prospective participants set in the reservation information, and the prospective participants at the set timing. A notification is sent to a group of chat servers 10 (or individual persons such as reservation persons) associated with. Further, as a process related to the in-house network N1, check-in and check-out to the conference room 6 are managed, and the power supply of the electronic device 70 is controlled based on the reservation information of the conference room 6 acquired from the reservation management server 20. do.

There are a conference room 6 and the current location 5 of the reservation person in the company, and prospective participants can access the external network N2 from each place via the internal network N1. The in-house network N1 is, for example, a LAN (Local Area Network).

An access point 72 connected to the in-house network N1 is arranged in the conference room 6. The conference room terminal 90 and the electronic device 70 are connected to the in-house network N1 via the access point 72. The conference room terminal 90 and the electronic device 70 can communicate with each other via the access point 72 as needed.

The access point 72 is a base station for the conference room terminal 90 and the electronic device 70 to communicate with each other by wireless LAN. The access point 72 may have a router function, and the access point 72 determines whether the destination is the external network N2 or the internal network N1 based on the destination IP address of the communication, and switches the transfer destination of the communication. Since the internal network N1 is inside the firewall 73, it is difficult to directly communicate from the external network N2 to the internal network N1. Of course, you may communicate by wire.

The conference room terminal 90 is an information processing device (equipment terminal) operated by a participant who uses the conference room 6. The conference room terminal 90 is arranged on the desk of the conference room 6 or is arranged at the entrance of the conference room 6. A plurality of conference room terminals 90 may be arranged in one conference room 6. The conference room terminal 90 can be realized by one or more information processing devices (computer systems) equipped with a general OS or the like.

The conference room terminal 90 transmits the conference room ID to the conference management server 30 and displays the conference management information of the conference room 6 on the day. Further, control information such as power ON / OFF of the electronic device 70 is acquired from the conference management server 30. As a result, the conference room terminal 90 turns on and off the power of the electronic device 70.

Further, the conference room terminal 90 displays a standby screen for check-in, check-out, etc., and communicates with the conference management server 30 to notify the conference management server 30 of check-in or check-out. At the time of check-in, the conference room terminal 90 transmits the conference identification information input from the reservation person and the conference room ID held in advance to the conference management server 30, so that the conference management server 30 uses the conference identification information and the conference room ID. It can be confirmed that the person who made the reservation for the conference room 6 uses the reserved conference room 6.

The electronic device 70 is various office devices that can be used in the conference room 6. For example, an electronic blackboard, a multifunction device, a projector, a digital signage, a digital camera, and the like. The electronic blackboard has a large display with a touch panel, detects the coordinates of the board surface instructed by the user, connects the coordinates, and displays the stroke. In addition, it is possible to display the image of the connected PC and synchronize the stroke by communicating with the electronic blackboard of another base. The electronic blackboard may be called an electronic information board or an electronic whiteboard.

The multifunction device has functions such as a copier, a scanner, a printer, and fax transmission / reception, and is used for printing materials during a meeting, copying materials, digitizing materials, and transmitting materials. A projector is a device that projects an image. For example, the image displayed on the display by the terminal device 60 can be shared among the participants by projecting it on a screen or the like. Digital signage is a large display used to display any still image or moving image. Digital cameras are used by each participant to capture and store paper materials and materials displayed on electronic blackboards.

The current location 5 of the reservation person has an access point 71, and the terminal device 60 connects to the in-house network N1 via the access point 71. The terminal device 60 communicates with the access point 71 having the highest radio field strength. The access point 71 having the highest radio wave strength is not always the closest to the reservation person, but the reservation person exists at least within the range where the radio wave can reach from the access point 71. Therefore, it is the current location 5 of the reservation person near the access point 71 with which the terminal device 60 is communicating or within the range where the radio wave can reach.

There may be a plurality of access points 71. That is, there may be a situation where the terminal device 60 can communicate with a plurality of access points 71 in parallel. In this case, the terminal device 60 has a function of roaming that automatically communicates with the access point 71 having the higher radio field strength, and the access point 71 having the highest radio wave strength is automatically specified.

The terminal device 60 can be realized by one or more information processing devices (computer systems) equipped with a general OS or the like. The terminal device 60 is, for example, a smartphone, a tablet terminal, a PC (Personal Computer), a PDA (Personal Digital Assistant), a wearable PC (sunglasses type, watch type, etc.) and the like. However, it suffices if the browser software has a communication function or the dedicated application software operates on the chat server 10 or the reservation management server 20. For example, a car navigation system, a game machine, a television receiver, and the like can also be the terminal device 60.

In the terminal device 60, the dedicated application software (hereinafter referred to as a chat application) operates on the chat server 10, and further, the dedicated application software (hereinafter referred to as a conference application) operates on the resource reservation system 100. However, these may be substituted by browser software.

<Hardware configuration>
<< Hardware configuration of conference management server >>
FIG. 4 is an example of a hardware configuration diagram of the conference management server 30. This is an example of a schematic hardware configuration diagram of the conference management server 30. The conference management server 30 includes a CPU 201 and a memory 202 that enables high-speed access to data used by the CPU 201. The CPU 201 and the memory 202 are connected to other devices or drivers of the conference management server 30, such as the graphics driver 204 and the network driver (NIC) 205, via the system bus 203.

The graphics driver 204 is connected to an LCD (display device, an example of a display) 206 via a bus to monitor the processing result by the CPU 201. Further, the network driver 205 connects the conference management server 30 to the external network N2 at the transport layer level and the physical layer level to establish a session with other devices.

An I / O bus bridge 207 is further connected to the system bus 203. On the downstream side of the I / O bus bridge 207, a storage device such as an HDD (hard disk drive) 209 is used by IDE, ATA, ATAP80I, Serial ATA, SCSI, USB, etc. via an I / O bus 208 such as PCI. Is connected. The HDD 209 stores a program 209p that controls the entire conference management server 30. HDD 209 may be SSD (Solid State Drive). The program 209p may be distributed in a state of being stored in a storage medium, or may be distributed from a server for program distribution.

Further, an input device 210 such as a keyboard and a mouse (called a pointing device) is connected to the I / O bus 208 via a bus such as USB, and receives inputs and commands by an operator such as a system administrator. There is.

The hardware configuration of the conference management server 30 shown in the figure shows a hardware element that is preferably provided in the conference management server 30.

The hardware configuration diagrams of the reservation management server 20, the chat server 10, and the terminal device 60 are the same as those of the conference management server 30, or even if they are different, there is a problem in the explanation of the resource reservation system 100 of the present embodiment. Suppose there is no. Further, since the conference management server 30, the reservation management server 20, and the chat server 10 support cloud computing, hardware resources are dynamically connected / disconnected according to the load in these hardware configurations. May consist of. Note that cloud computing refers to a usage mode in which resources on a network are used without being aware of specific hardware resources.

<< Meeting room terminal >>
FIG. 5 is a hardware configuration diagram of an example of the conference room terminal 90. The conference room terminal 90 in FIG. 5 is assumed to be a tablet device. The conference room terminal 90 includes a CPU 601 and a ROM 602, a RAM 603, an EEPROM 604, a CMOS sensor 605, an acceleration / orientation sensor 606, and a media drive 608.

The CPU 601 controls the overall operation of the conference room terminal 90. ROM 602 stores a basic input / output program. The RAM 603 is used as a work area for the CPU 601. The EEPROM 604 reads or writes data according to the control of the CPU 601. The CMOS sensor 605 captures a subject and obtains image data under the control of the CPU 601. The acceleration / orientation sensor 606 is an electronic magnetic compass, a gyro compass, an acceleration sensor, etc. that detect the geomagnetism.

The media drive 608 controls reading or writing (storage) of data to the media 607 such as a flash memory. The media drive 608 has a structure in which the media 607 from which already recorded data is read out or new data is newly written and stored is detachable.

The EEPROM 604 stores a program 604p executed by the CPU 601. The program 604p is application software, an OS, or the like for executing various processes in the embodiment. The program 604p may be distributed in a state of being stored in the media 607 or the like, or may be distributed from a server for program distribution.

Further, the CMOS sensor 605 is a charge coupling element that converts light into electric charges and digitizes the image of the subject. The CMOS sensor 605 may be, for example, a CCD (Charge Coupled Device) sensor as long as it can image a subject. The CMOS sensor 605 can read barcodes and two-dimensional barcodes.

Further, the conference room terminal 90 includes an RF tag reader / writer 622, an antenna I / F 623, and a vibration actuator 624. The RF tag reader / writer 622 communicates according to a standard such as NFC (Near Field Communication).

The vibration actuator 624 is a motor that vibrates the conference room terminal 90. For example, when the end time of the conference is approaching, the conference room terminal 90 vibrates to notify the participants to that effect.

Further, the conference room terminal 90 has a voice input unit 609, a voice output unit 610, an antenna 611, a communication unit 612, a wireless LAN communication unit 613, a short-range wireless communication antenna 614, a short-range wireless communication unit 615, a display 616, and a touch panel 617. And a bus line 619.

The voice input unit 609 converts the voice into a voice signal. The voice output unit 610 converts a voice signal into voice. The communication unit 612 uses the antenna 611 to communicate with the nearest base station device by a wireless communication signal. The wireless LAN communication unit 613 performs wireless LAN communication conforming to the IEEE802.11 standard.

The short-range wireless communication unit 615 is a communication device that uses the short-range wireless communication antenna 614 and conforms to, for example, Bluetooth (registered trademark) or Bluetooth Low Energy (registered trademark) communication standard.

The display 616 is a liquid crystal display, an organic EL, or the like that displays an image of a subject, various icons, and the like. The touch panel 617 is mounted on the display 616 and is composed of a pressure-sensitive or electrostatic panel, and detects a touch position on the display 616 by touching with a finger, a stylus, or the like. The bus line 619 is an address bus, a data bus, or the like for electrically connecting each of the above parts.

Further, the conference room terminal 90 includes a dedicated battery 618 and can be driven by either the battery 618 or a commercial power source. The voice input unit 609 includes a microphone for inputting voice. The audio output unit 610 includes a speaker that outputs audio.

<About functions>
FIG. 6 is an example of a functional block diagram showing the functions of the reservation management server 20, the chat server 10, and the conference management server 30 in a block shape.

<< Reservation Management Server >>
The reservation management server 20 has a communication unit 21 and a reservation information management unit 22. Each of these functional units possessed by the reservation management server 20 is realized by operating any of the configuration categories shown in FIG. 4 by an instruction from the CPU 201 according to the program 209p expanded from the HDD 209 to the memory 202. Function or means.

The communication unit 21 transmits and receives various information to and from the conference management server 30 and the terminal device 60. Receive the reservation setting from the terminal device 60. In addition, the reservation information is transmitted to the conference management server 30. The communication unit 21 is realized by the CPU 201 of FIG. 4 executing the program 209p to control the network driver 205 and the like.

The reservation information management unit 22 manages the reservation information registered by the user. The reservation information management unit 22 reads the reservation information of the conference room 6 requested from the conference management server 30 from the reservation information DB 291 and transmits it to the conference management server 30 via the communication unit 21. Alternatively, when the reservation information is registered (or changed), the reservation information is transmitted to the conference management server 30 even if there is no request. It is assumed that a general Web application is used as a method for the reservation person to reserve the conference room 6 on the reservation management server 20. FIG. 10 shows an example of a screen displayed on the terminal device 60 of the reservation person by the Web application. The reservation information management unit 22 is realized by the CPU 201 of FIG. 4 executing the program 209p or the like.

Further, the reservation management server 20 has a storage unit 29. The storage unit 29 is realized by the memory 202 and the HDD 209 of FIG. The reservation information DB 291 (Data Base) is stored in the storage unit 29.

表１は予約情報ＤＢ２９１に記憶されている予約情報の一例を示す。予約情報は会議室６の予約状況を管理するための情報である。予約情報には、予約ＩＤに対応付けて予約者アカウント、会議名、会議室ＩＤ、開始時刻、終了時刻、及び、参加予定者アカウントの各項目が登録されている。予約ＩＤは予約情報の１レコードを識別する識別情報である。ＩＤはIdentificationの略であり識別子や識別情報という意味である。ＩＤは複数の対象から、ある特定の対象を一意的に区別するために用いられる名称、符号、文字列、数値又はこれらのうち１つ以上の組み合わせをいう。予約ＩＤ以外のＩＤについても同様である。予約者アカウントは会議室６を予約した参加予定者のアカウントである。会議名は予約者が任意に付与した会議の名称である。会議室ＩＤは社内ネットワークにある会議室６を識別する識別情報である。開始時刻は会議室６が予約された時間帯の始期（会議が開始される時刻）であり、終了時刻は会議室６が予約された時間帯の終期（会議が終わる時刻）である。参加予定者アカウントは会議に参加する予定の参加予定者のアカウントである。なお、表１のアカウントはいずれも予約管理サーバ２０が発行したアカウントである。

Table 1 shows an example of the reservation information stored in the reservation information DB 291. The reservation information is information for managing the reservation status of the conference room 6. In the reservation information, each item of the reservation person account, the conference name, the conference room ID, the start time, the end time, and the prospective participant account is registered in association with the reservation ID. The reservation ID is identification information that identifies one record of the reservation information. ID is an abbreviation for Identification and means an identifier or identification information. An ID refers to a name, a code, a character string, a numerical value, or a combination thereof used to uniquely distinguish a specific object from a plurality of objects. The same applies to IDs other than the reserved ID. The reservation person account is an account of a prospective participant who has reserved the conference room 6. The meeting name is the name of the meeting arbitrarily given by the reservation person. The conference room ID is identification information that identifies the conference room 6 in the company network. The start time is the beginning of the time zone in which the conference room 6 is reserved (the time when the conference is started), and the end time is the end of the time zone in which the conference room 6 is reserved (the time when the conference ends). The prospective attendee account is the account of the prospective attendee who will attend the conference. The accounts in Table 1 are all accounts issued by the reservation management server 20.

<< Chat Server >>
The chat server 10 has a communication unit 11 and a text processing unit 12. Each of these functional units included in the chat server 10 is realized by operating any of the configuration categories shown in FIG. 4 by an instruction from the CPU 201 according to the program 209p expanded from the HDD 209 to the memory 202. A function or means.

The communication unit 11 transmits and receives various information to and from the conference management server 30. In the present embodiment, the conference management server 30 receives information regarding the reservation of the conference room, information for identifying the bot (token described later, etc.), and information for identifying the group to be notified. The information that identifies this bot is notified in advance from the chat server 10 as bot identification information when the bot of the conference management server 30 is created. Furthermore, an individual account such as a reservation person may be specified. Further, the communication unit 11 transmits to the conference management server 30 that the prospective participant has read the information regarding the reservation of the conference room, or the response of the prospective participant to the displayed information regarding the reservation of the conference room. The communication unit 11 is realized by the CPU 201 of FIG. 4 executing the program 209p to control the network driver 205 and the like.

The text processing unit 12 reserves the conference room 6 for prospective participants belonging to the group as information spoken by the bot based on the information for identifying the bot notified from the conference management server 30 and the information for specifying the group to be notified. Send information about. When the account to be notified is further specified by the conference management server 30, information regarding the reservation of the conference room 6 is transmitted to one of the prospective participants belonging to the group. Therefore, the notification may be given as many as the number of prospective participants, or may be given only to any user such as a reservation person.

The text processing unit 12 can perform so-called push notification. As a mechanism, for example, there are the following. The chat application 60a (described later) receives an ID (token) for push notification from a server operated by an OS (Operating System) maker. In this server, the token and the device (terminal device 60) are associated with each other. The chat application 60a registers the token and the account of the chat application 60a in the chat server 10. When the chat server 10 performs push notification, the account of the chat application 60a is specified, so that the associated token can be specified. The chat system specifies a token and sends the notification content to the server operated by the OS maker. This server gives a push notification to the device (terminal device 60) associated with the token.

Further, the chat server 10 has a storage unit 19. The storage unit 19 is realized by the memory 202 and the HDD 209 of FIG. The group information DB 191 is stored in the storage unit 19.

表２はグループ情報ＤＢ１９１に記憶されているグループ情報の一例を示す。グループ情報は同じグループに属するメンバのアカウントが登録された情報である。グループ情報には、ワークスペースとチャンネルに対応付けて、メンバアカウント１～ｎ（表２ではｎ＝４）、及び、ボットアカウントが登録されている。

Table 2 shows an example of the group information stored in the group information DB 191. Group information is information in which the accounts of members belonging to the same group are registered. In the group information, member accounts 1 to n (n = 4 in Table 2) and bot accounts are registered in association with the workspace and the channel.

A workspace is identification information for identifying an organization such as a company or a department. In this embodiment, a plurality of members belong to the workspace (for example, company A). The workspace is, for example, a URL, but it may be unique. Further, the workspace has a plurality of channels according to the purpose of chat and the like. A channel is a group of members with which common information is exchanged, such as a group for product A and a group for product B. One of the members belonging to the workspace belongs to the channel. That is, the notification destination is specified by the workspace and the channel. However, since the method of specifying the notification destination differs depending on the chat system, if there is identification information that can uniquely identify the group, only that information may be used, or the notification destination may be specified by three or more pieces of information.

The channel is guaranteed to be unique. The member accounts 1 to n are the accounts of the members of the channel, and this account is issued by the chat server 10. In this embodiment, the bot is registered as a member for notifying the information regarding the reservation of the conference room 6. The bot can be said to be an agent or a fictitious member of the conference management server 30. The bot's remark (text) is transmitted to the terminal device 60 of the member accounts 1 to n.

The workspace and channel are managed by the conference management server 30 and serve as information for identifying the group to which the participants belong.

<< Meeting Management Server >>
The conference management server 30 includes a communication unit 31, an information support unit 32, a reservation information acquisition unit 33, a notification determination unit 34, a control information generation unit 35, a control information response unit 36, a conference information notification unit 37, and a check-in management unit 38. And, it has a conference room proposal unit 39. Each of these functional units of the conference management server 30 is realized by operating any of the configuration categories shown in FIG. 4 by an instruction from the CPU 201 according to the program 209p expanded from the HDD 209 to the memory 202. Function or means. This program 209p is distributed from a server for program distribution or in a state of being stored in a storage medium.

The communication unit 31 transmits and receives various information to and from the reservation management server 20, the chat server 10, and the terminal device 60. The communication unit 31 has a transmission unit 31a and a reception unit 31b. The receiving unit 31b receives the reservation information from the reservation management server 20, and receives the request for the reservation information from the conference room terminal 90. In addition, the receiving unit 31b receives the check-in request from the conference room terminal 90. Further, the receiving unit 31b accepts the correspondence between the chat system group and the account from any terminal operated by the administrator. The transmission unit 31a transmits information regarding the reservation of the conference room to the chat server 10, and transmits the reservation information to the conference room terminal 90. Further, the receiving unit 31b receives the MAC address of the access point 71 from the terminal device 60, and the transmitting unit 31a transmits a candidate for a conference room near the reservation person. The communication unit 31 is realized by the CPU 201 of FIG. 4 executing the program 209p to control the network driver 205 and the like.

The information handling unit 32 mainly performs processing related to prior registration work. That is, the domain registration is received from the terminal or the like operated by the administrator, registered in the customer domain DB 495, and the correspondence information DB 491 is associated with the chat system workspace and channel transmitted from the terminal or the like and the account of the reservation management server 20. Register with. The information correspondence unit 32 is realized by the CPU 201 of FIG. 4 executing the program 209p or the like.

The reservation information acquisition unit 33 specifies a customer account that uses the resource reservation system 100, acquires reservation information from the reservation management server 20, and registers it in the conference management information DB 493 as conference management information. Alternatively, the reserved information that has been changed is received. Therefore, at least a part of the reservation information of the reservation management server 20 is stored in the conference management information DB 493. The reservation information acquisition unit 33 acquires the reservation information from the present to the future for a predetermined period among the reservation information held by the reservation management server 20. The predetermined period is determined by how long the meeting ahead will be notified of the information regarding the reservation of the conference room 6. The reservation information acquisition unit 33 is realized by the CPU 201 of FIG. 4 executing the program 209p or the like.

The notification determination unit 34 determines whether or not there is a reservation for a start time satisfying the condition to be notified in the conference management information. For example, the notification setting DB 496 is referred to, and it is determined that the notification is made when the set date and time is reached by calculating back from the reservation start time. When bots are divided according to roles, such as bots for reminders and bots for accepting reservations, the bots are specified according to the processing. The notification determination unit 34 is realized by the CPU 201 of FIG. 4 executing the program 209p or the like.

When the conference information notification unit 37 determines that the notification determination unit 34 notifies, the conference information notification unit 37 specifies information for identifying the bot (for example, a token in slack) and information for identifying the notification destination group, and notifies the information regarding the reservation of the conference room 6. Request the chat server 10 to do so. The notification is divided into several times, and the conference identification information is included in at least one of the notifications. The conference identification information is information for the conference management server 30 to confirm that the participants have the right to use the reserved conference room 6 in the reserved time zone. The conference information notification unit 37 generates conference identification information at least before the final notification. The conference identification information is registered in the conference identification information DB 494. The conference information notification unit 37 is realized by the CPU 201 of FIG. 4 executing the program 209p or the like.

The control information generation unit 35 generates control information of the electronic device 70 with reference to the conference management information, and registers the control information in the control information DB 497. For example, a few minutes before the start time of the conference, control information for turning on the power of the electronic device 70 is generated, and when a checkout is detected, control information for turning off the power of the electronic device 70 is generated. The control information is stored in the control information DB 497. The control information generation unit 35 is realized by the CPU 201 of FIG. 4 executing the program 209p or the like.

The control information response unit 36 receives an inquiry as to whether or not there is control information from the conference room terminal 90 of the conference room 6, refers to the control information DB 497, and transmits control information corresponding to the conference room 6 to the conference room terminal 90. .. The control information response unit 36 is realized by the CPU 201 of FIG. 4 executing the program 209p or the like.

The check-in management unit 38 manages check-in / check-out to the conference room. In addition, the status of the conference mainly associated with check-in / check-out is registered in the conference management information DB 493. Check-in is permitted 5-10 minutes before the start time of the meeting specified by the booking ID. Then, when the set of the conference room ID and the conference identification information transmitted by the conference room terminal 90 is registered in the conference identification information DB 494, check-in is permitted. The check-in management unit 38 is realized by the CPU 201 of FIG. 4 executing the program 209p or the like.

The conference room proposal unit 39 proposes a conference room 6 near the reservation person based on the conference room provision information DB 498. For example, we propose a conference room 6 near the access point 71 of the reservation person.

Further, the conference management server 30 has a storage unit 49. The storage unit 49 is realized by the memory 202 and the HDD 209 of FIG. Corresponding information DB491, conference management information DB493, conference identification information DB494, customer domain DB495, notification setting DB496, control information DB497, conference room provision information DB498, and priority information DB499 are stored in the storage unit 49. ..

表３は対応付情報ＤＢ４９１に記憶されている対応付情報の一例を示す。対応付情報は予約管理システムのアカウントとチャットシステムのグループを対応付ける情報である。対応付情報は、ワークスペース、チャンネル及びメンバアカウント１～ｎ（図ではｎ＝４）の各項目を有する。ワークスペースとチャンネルは上記のとおりである。メンバアカウント１～ｎには予約管理サーバ２０が発行した各参加予定者のアカウントが登録される。また、表３に示すようにチャットシステムのアカウントが登録されてよい。グループに対して通知を行うためには予約管理サーバ２０に対して会議を予約したユーザの予約管理サーバ２０のアカウントと通知先のグループ及びチャンネルを特定するための情報（本実施形態ではワークスペースとチャンネル名）があればよく、必ずしもグループに所属するすべてのメンバのアカウントが登録されている必要はない。ただし、個人ユーザ宛に通知する場合、それぞれのチャットシステムのアカウント情報が必要なため、表３のように登録されていてもよい。

Table 3 shows an example of the correspondence information stored in the correspondence information DB 491. Correspondence information is information that associates an account of a reservation management system with a group of a chat system. Corresponding information has each item of workspace, channel and member accounts 1 to n (n = 4 in the figure). The workspaces and channels are as described above. The accounts of each prospective participant issued by the reservation management server 20 are registered in the member accounts 1 to n. Further, as shown in Table 3, a chat system account may be registered. In order to notify the group, the account of the user who reserved the conference to the reservation management server 20 and the information for specifying the group and channel of the notification destination (in this embodiment, the workspace and the information). It is only necessary to have the channel name), and it is not always necessary that the accounts of all the members belonging to the group are registered. However, when notifying an individual user, the account information of each chat system is required, so that the information may be registered as shown in Table 3.

表４は会議管理サーバ３０の会議管理情報ＤＢ４９３が記憶する会議管理情報の一例を示す。表４では表１の予約情報ＤＢ２９１との相違を説明する。表４の会議管理情報はステータスの項目を有する。ステータスは、予約の状況を意味する。例えば、会議室６の予約に関する情報の通知済み、利用確定、チェックイン済み、チェックアウト、又は、キャンセル（取り消し）等の状況が登録される。

Table 4 shows an example of the conference management information stored in the conference management information DB 493 of the conference management server 30. Table 4 describes the difference from the reservation information DB 291 in Table 1. The meeting management information in Table 4 has a status item. Status means the status of the reservation. For example, the status such as notification of information regarding the reservation of the conference room 6, confirmation of use, check-in, check-out, or cancellation (cancellation) is registered.

表５は会議識別情報ＤＢ４９４に記憶されている会議識別情報管理情報の一例を示す。会議識別情報管理情報は会議室６の予約ごとに会議識別情報を管理する情報である。会議識別情報管理情報は、予約ＩＤ、会議室ＩＤ、及び、会議識別情報の各項目を有する。これらについてはステータスを除き予約情報と同じであり（予約管理サーバ２０から受信した予約情報）、既出であるため説明は省略する。なお、予約ＩＤが登録されているのは、同じ会議室６の予約を識別するためである。ステータスは、予約の状況を意味する。例えば、会議室の予約に関する情報の通知済み、利用確定、チェックイン済み、チェックアウト、又は、キャンセル（取り消し）等の状況が登録される。

Table 5 shows an example of the conference identification information management information stored in the conference identification information DB 494. The conference identification information management information is information for managing the conference identification information for each reservation of the conference room 6. The conference identification information management information has each item of the reservation ID, the conference room ID, and the conference identification information. These are the same as the reservation information except for the status (reservation information received from the reservation management server 20), and since they have already been published, the description thereof will be omitted. The reservation ID is registered in order to identify the reservation of the same conference room 6. Status means the status of the reservation. For example, the status such as notification of information regarding the reservation of the conference room, confirmation of use, check-in, check-out, or cancellation (cancellation) is registered.

表６は顧客ドメインＤＢ４９５に記憶されている顧客ドメイン情報の一例を示す。顧客ドメイン情報は顧客のドメインと顧客の管理者のアカウントを管理する情報である。顧客ドメイン情報には顧客のドメイン名と顧客の管理者アカウントが対応付けて登録されている。表６の顧客のドメインは予約管理サーバ２０が発行したアカウント（メールアドレス）のドメインである。また、管理者アカウントは、顧客の管理者（代表する）のアカウントである。なお、表６のアカウントは予約管理サーバ２０が発行したものである。

Table 6 shows an example of the customer domain information stored in the customer domain DB 495. Customer domain information is information that manages the customer's domain and the account of the customer's administrator. In the customer domain information, the customer's domain name and the customer's administrator account are registered in association with each other. The customer domain in Table 6 is the domain of the account (email address) issued by the reservation management server 20. The administrator account is an account of the customer's administrator (representative). The account in Table 6 is issued by the reservation management server 20.

表７は通知設定ＤＢ４９６に記憶されている通知設定情報の一例を示す。通知設定情報は顧客ごとに通知に関する設定を保持する。通知設定情報には、顧客ドメイン名と通知設定が対応付けて登録されている。通知設定には、会議の開始時刻のどのくらい前に、会議室６の予約に関する情報を通知するかのタイミングが設定されている。あるいは決まった日時が設定されていてもよい。また、タイミングは１つである必要はなく、１つの顧客に複数回の通知設定が登録されていてもよい。

Table 7 shows an example of the notification setting information stored in the notification setting DB 496. Notification setting information retains settings related to notification for each customer. In the notification setting information, the customer domain name and the notification setting are registered in association with each other. In the notification setting, the timing of notifying the information regarding the reservation of the conference room 6 is set before the start time of the conference. Alternatively, a fixed date and time may be set. Further, the timing does not have to be one, and a plurality of notification settings may be registered for one customer.

表８は制御情報ＤＢ４９７に記憶されている制御情報の一例を示す。制御情報は会議室６の電子機器７０を制御するための情報である。制御情報は、会議室ＩＤ、及び、制御内容の各項目を有する。制御内容は、電子機器７０の具体的な制御方法である。会議管理サーバ３０は電子機器７０ごとに詳細な制御内容を設定できる。また、制御する時刻が登録されないのは、社外ネットワークの会議管理サーバ３０から会議室端末９０に送信することが困難であり、会議室端末９０が会議管理サーバ３０にアクセスし、この時、制御情報が生成されていれば制御内容を送信するからである。

Table 8 shows an example of the control information stored in the control information DB 497. The control information is information for controlling the electronic device 70 of the conference room 6. The control information includes the conference room ID and each item of the control content. The control content is a specific control method for the electronic device 70. The conference management server 30 can set detailed control contents for each electronic device 70. Further, it is difficult to transmit the time to be controlled from the conference management server 30 of the external network to the conference room terminal 90 because the time to be controlled is not registered, and the conference room terminal 90 accesses the conference management server 30 at this time. This is because the control content is transmitted if is generated.

表９（ａ）は、会議室提供情報ＤＢ４９８に記憶されているアクセスポイントテーブル５０１の一例を示す。アクセスポイントテーブル５０１にはアクセスポイント７１が設置されている場所が登録されている。アクセスポイントテーブル５０１は、ＭＡＣアドレス、棟、フロア及び方位の各項目を有している。アクセスポイント７１の場所を特定する棟、フロア又は方位をカテゴリという。

Table 9 (a) shows an example of the access point table 501 stored in the conference room provision information DB 498. The place where the access point 71 is installed is registered in the access point table 501. The access point table 501 has each item of MAC address, building, floor, and direction. The building, floor, or orientation that specifies the location of the access point 71 is called a category.

The MAC address is a physical address uniquely assigned to the hardware of a network device such as a LAN card that is set to identify each node (each individual) on the network. In Table 9 (a), the MAC address of the access point 71 is registered. The building is the building where the access point 71 is installed, the floor is the floor of the building where the access point 71 is installed, and the orientation is where the access point 71 is on the floor (for example, north, south, east, and west, but the division). Indicates whether the number is installed near the XX stairs, near the XX elevator, etc.). Therefore, if the MAC address is known, the location of the access point 71 can be known.

Table 9 (b) shows an example of the conference room location table 502 stored in the conference room provision information DB 498. The place where the meeting room 6 is located is registered in the meeting room place table 502. The conference room location table 502 has conference room names, buildings, floors, and orientation items. The conference room name is the name of the conference room 6. The building, floor, and orientation are the same as in Table 9 (a). Therefore, if a place is specified, the conference room 6 near this place can be known.

<< Terminal equipment >>
FIG. 7 is an example of a functional block diagram showing the functions of the terminal device 60 and the conference room terminal 90 in a block shape. The functions of the electronic device 70 will be described as necessary.

The terminal device 60 includes a communication unit 61a, an operation reception unit 61b, a chat communication unit 62, a text display unit 63, an application communication unit 64, a server communication unit 65, a display control unit 66, an application communication unit 67, a terminal communication unit 68, and a MAC. It has an address acquisition unit 69-1 and a reservation setting unit 69-2. Each of these functional units included in the terminal device 60 is realized by operating any of the configuration categories shown in FIG. 4 by an instruction from the CPU 201 according to the program 209p expanded from the HDD 209 to the memory 202. A function or means. This program 209p is distributed from a server for program distribution or in a state of being stored in a storage medium. Since the chat application 60a and the conference application 60b are operating on the terminal device 60, the program 209p includes the chat application 60a and the conference application 60b.

The communication unit 61a transmits and receives various information to and from the conference management server 30 and the reservation management server. The communication unit 61a is realized by the CPU 201 of FIG. 4 executing the program 209p to control the network driver 205 and the like.

The operation reception unit 61b receives various operations of the participants with respect to the terminal device 60. The operation reception unit is realized by the CPU 201 of FIG. 4 executing the program 209p to control the input device 210 and the like.

The chat communication unit 62 of the chat application 60a sends and receives various information to and from the chat server 10. In the present embodiment, information regarding the reservation of the conference room 6 is received from the chat server 10, and the chat server 10 is notified that the information has been read, whether the conference room 6 is used or canceled, and the like. The chat communication unit 62 is realized by the CPU 201 of FIG. 4 executing the program 209p to control the network driver 205 and the like.

The text display unit 63 of the chat application 60a displays the text (information regarding the reservation of the conference room 6) transmitted from the chat server 10. For example, the source is a bot and the text is displayed as if the bot had typed it. The text display unit 63 is realized by the CPU 201 of FIG. 4 executing the chat application 60a or the like.

The application communication unit 64 of the chat application 60a calls the conference application 60b and transmits the conference identification information to the conference application 60b. Since the chat server 10 transmits information for identifying the conference application 60b to the terminal device 60 when notifying the information regarding the reservation of the conference room 6, the chat application 60a designates the conference application 60b to the OS and identifies the conference. Request notification of information. The OS can start the conference application 60b. The application communication unit 64 is realized by the CPU 201 of FIG. 4 executing the chat application 60a or the like.

The server communication unit 65 of the conference application 60b communicates with the conference management server 30 and the reservation management server 20 via the access point 71. In the present embodiment, the MAC address of the access point 71 is transmitted to the conference management server 30, the candidate of the conference room 6 is received, and the information regarding the reservation setting of the conference room 6 is transmitted to the reservation management server 20. It should be noted that the two-dimensional code including the conference identification information is also acquired from the conference management server 30. The server communication unit 65 is realized by the CPU 201 of FIG. 4 executing the conference application 60b or the like. The two-dimensional code is used for authentication at check-in. It may be a few digits for authentication.

The display control unit 66 of the conference application 60b displays the reservation setting screen for selecting the candidate of the conference room notified from the conference management server 30, the above two-dimensional code, and the like on the LCD 206. The display control unit 66 is realized by the CPU 201 of FIG. 4 executing the conference application 60b and controlling the graphics driver.

The application communication unit 67 of the conference application 60b acquires various information (conference identification information and the like included in the information regarding the reservation of the conference room 6) from the chat application 60a via the OS. The application communication unit 67 is realized by the CPU 201 of FIG. 4 executing the conference application 60b or the like.

The terminal communication unit 68 communicates with the conference room terminal 90 and transmits conference identification information and the like. The terminal communication unit 68 detects the presence of the conference room terminal 90 by short-range wireless communication such as Bluetooth (registered trademark), and transmits the conference identification information when the conference room terminal 90 is detected. It also provides a function to display a two-dimensional code to the conference room terminal 90. The terminal communication unit 68 is realized by the CPU 201 of FIG. 4 executing the conference application 60b or the like.

The MAC address acquisition unit 69-1 acquires the MAC address of the access point 71 via the server communication unit 65. The MAC address is transmitted and received in an Ethernet (registered trademark) frame, and corresponds to the address of the source (access point 71) when viewed from the terminal device 60. The source MAC address is set in the Ethernet header (registered trademark). Therefore, the terminal device 60 can receive the MAC address without any special function. The MAC address acquisition unit 69-1 is realized by the CPU 201 of FIG. 4 executing the conference application 60b or the like.

The reservation setting unit 69-2 communicates with the conference management server 30 via the server communication unit 65 (also via the access point 71), specifies a MAC address, and requests a conference room near the access point 71. Further, the reservation of the conference room 6 to be reserved by the reservation person among the candidates of the conference room 6 acquired from the conference management server 30 by communicating with the reservation management server 20 is set in the reservation management server 20. The reservation setting unit 69-2 is realized by the CPU 201 of FIG. 4 executing the conference application 60b or the like.

<< Meeting room terminal >>
The conference room terminal 90 has a server communication unit 91, a terminal device communication unit 92, an operation reception unit 93, a display control unit 94, and an electronic device communication unit 95. Each of these functional units included in the conference room terminal 90 is realized by operating any of the configuration categories shown in FIG. 5 by an instruction from the CPU 601 according to the program 604p expanded from the EEPROM 604 to the RAM 603. A function or means. This program 604p is distributed from a server for program distribution or in a state of being stored in a storage medium.

The server communication unit 91 of the present embodiment periodically receives the reservation information if there is a change in the reservation information. Further, at the time of check-in, the terminal device communication unit 92 transmits the conference identification information received from the terminal device 60 or the conference identification information manually input to the conference management server 30. Further, the server communication unit 91 receives control information from the conference management server 30.

The timing for receiving the reservation information on a regular basis is a cycle of several seconds to several minutes. The shorter the cycle, the earlier the reservation information can be updated, but the communication load also increases, so the decision is made by considering both. The server communication unit 91 can receive at least the conference management information (reservation information) of the conference room 6 on the day. The server communication unit 91 is realized by the CPU 601 in FIG. 5 executing the program 604p and controlling the wireless LAN communication unit 613.

The terminal device communication unit 92 communicates with the terminal device 60. In this embodiment, conference identification information and the like are received. The terminal device communication unit 92 is realized by the CPU 601 in FIG. 5 executing the program 604p to control the short-range wireless communication unit 615 or the RF tag reader / writer 622.

The electronic device communication unit 95 communicates with the electronic device 70. In the present embodiment, the control information received by the server communication unit 91 is transmitted to the electronic device 70. The electronic device communication unit 95 is realized by the CPU 601 in FIG. 5 executing the program 604p and controlling the wireless LAN communication unit 613.

The display control unit 94 displays the screen generated by the terminal application 90a on the display 616. This screen is a standby screen or the like where check-in and check-out are possible. The display control unit 94 is realized by the CPU 601 of FIG. 5 executing the program 604p to control the display 616 and the like.

The operation reception unit 93 receives various operations for the conference room terminal 90. The operation reception unit 93 is realized by the CPU 601 of FIG. 5 executing the program 604p and controlling the touch panel 617.

Further, the conference room terminal 90 has a storage unit 99. The storage unit 99 is realized by the ROM 602, EEPROM 604, and the like shown in FIG. The conference room ID and the IP address of the electronic device 70 are stored in the storage unit 99.

<Processing of the terminal device when the terminal device reserves the conference room>
Subsequently, the processing of the terminal device 60 and the like when the reservation person operates the terminal device 60 to reserve the conference room 6 will be described with reference to FIG. FIG. 8 is an example of a sequence diagram illustrating the processing of the resource reservation system 100 at the time of reservation of the conference room 6.

S101: The reservation person executes the conference application of the terminal device 60 and starts an operation for making a reservation for the conference room 6. For example, the process of FIG. 8 is started by starting the conference application. The reservation person is logged in to the conference management server 30 with the account of the reservation management server 20, and the account of the reservation person is specified. The reservation person inputs necessary information such as the date and time (start time and end time) and the number of people to hold the meeting in the terminal device 60. The operation reception unit 61b accepts the input of information.

S102: The MAC address acquisition unit 69-1 of the terminal device 60 acquires the MAC address of the access point 71. For example, since the OS (Operating System) of the terminal device 60 has conventionally acquired the SSID, protocol, IP address, and MAC address of the access point 71, there is a method of acquiring the SSID, the protocol, the IP address, and the MAC address. Alternatively, you can find out by running the command "netsh wlan show interfaces".

S103: Next, the reservation setting unit 69-2 sends a search request for the conference room 6 to the conference management server 30 by designating information such as the acquired MAC address, the date and time entered by the reservation person, and the number of people.

S104: The reception unit 31b of the communication unit 31 of the conference management server 30 receives the search request of the conference room 6, and the conference room proposal unit 39 proposes the conference room 6 closest to the reservation person. Details will be described with reference to FIG. The nearest conference room 6 is one or more conference rooms 6 in the order closest to the access point 71 (not limited to the closest one).

From the viewpoint of processing speed, the terminal device 60 may send the MAC address to the conference management server 30 before the reservation person inputs the date and time. By doing so, it is possible to determine the candidate of the conference room based on the MAC address while the reservation person is inputting the date and time.

It is preferable that the MAC addresses of all the access points 71 are registered in the conference room provision information DB 498, but for example, a situation may occur in which a new access point 71 is not yet registered in the conference room provision information DB 498. When the MAC address transmitted by the terminal device 60 is not registered in the conference room provision information DB 498, a list of all conference rooms may be proposed without considering the location of the access point 71. Alternatively, the conference management information of the conference room used by the reservation person in the past may be acquired from the conference management information DB 493, and the conference rooms may be proposed in the order of the frequency of being used in the past.

S105: The conference room proposal unit 39 of the conference management server specifies some conference rooms 6 in the order of proximity to the access point 71, and the availability status of whether or not these conference rooms 6 are available at the date and time entered by the reservation person. Contact the reservation management server 20. By inquiring the availability of the reservation management server 20, the access point 71 can find the conference room 6 and the vacant conference room 6. It should be noted that the conference room 6 that can accommodate the number of people entered by the reservation person can be acquired.

In this way, the conference room proposal unit 39 determines about 3 to 5 conference rooms 6 in order from the access point 71, and acquires the vacancy status for each conference room 6. A list of conference rooms 6 that are close to the reservation person and are vacant at the date and time is transmitted to the terminal device 60. The reservation person can select the desired conference room 6 from the list of conference rooms 6. If the list does not include the conference room 6 desired by the reservation person, the reservation person can manually select the desired conference room 6 as before.

S106: The conference room proposal unit 39 of the conference management server 30 transmits a list of candidates for the conference room 6 to the terminal device 60 via the transmission unit 31a of the communication unit 31.

S107: The server communication unit 65 of the terminal device 60 receives the list of candidates for the conference room 6. The display control unit 66 displays a list of candidates for the conference room 6 on the LCD 206 on the reservation setting screen described later. The list is vacant on the date and time entered by the reservation person, and includes about 3 to 5 meeting rooms 6 in order of proximity to the reservation person. There may be no vacant conference rooms on the date and time entered by the reservation person, but in order to reduce this situation, it is conceivable to increase the number of the nearest conference rooms 6 to be searched for in step S104. Be done.

S108: The reservation person selects one or more conference rooms 6 from the list of candidates for the conference room 6. The operation reception unit 61b accepts the operation of the reservation person.

S109: The reservation setting unit 69-2 of the terminal device 60 transmits the conference room 6 and the date and time selected by the reservation person to the conference management server 30 via the server communication unit 65, and transmits a reservation execution request. The receiving unit 31b of the conference management server 30 receives the reservation execution request.

S110: The transmission unit 31a of the conference management server 30 transmits the conference room 6 and the date and time selected by the reservation person to the reservation management server 20 to transmit a reservation execution request. The communication unit 21 of the reservation management server 20 receives the reservation execution request, and the reservation information management unit 22 registers the information as shown in Table 1 in the reservation information DB 291.

By doing so, it is possible to reserve the conference room 6 near the current location 5 of the reservation person.

In step S104, some conference rooms 6 close to the access point 71 are specified, but if all of the conference rooms 6 are not available, the conference room proposal unit 39 displays a list of candidates for the conference room 6. Cannot be created. Therefore, the conference room proposal unit 39 inquires of the reservation management server about the availability based on the date and time entered in advance by the reservation person, and proposes the conference room 6 closest to the access point 71 from the available conference rooms 6 in order of proximity. May be good. By doing so, it becomes easy to avoid the situation where the conference management server 30 acquires the availability of the conference room 6 from the reservation management server 20, but there is no available conference room 6 at the date and time entered by the reservation person.

FIG. 9 is an example of a flowchart showing a procedure in which the conference room proposal unit 39 proposes the conference room 6.

First, the conference room proposal unit 39 searches the access point table 501 for the MAC address of the access point 71 transmitted from the terminal device 60 (S201).

Next, the conference room proposal unit 39 acquires a place (building, floor, direction) associated with the MAC address suitable for the search (S202).

Next, the conference room proposal unit 39 compares the acquired locations (buildings, floors, orientations) for each category of the conference room location table 502, and calculates the degree of agreement with each conference room 6 (S203). The degree of matching is calculated as 1/3 if the buildings match, 1/3 if the floors match, and 1/3 if the directions match, and the total value of these values is taken as the matching degree.

The conference room proposal unit 39 lists some candidates of the conference room 6 in descending order of the degree of agreement (S204). The number of candidates for the conference room 6 may be predetermined or may be set by the reservation person.

If no candidate for the conference room 6 is found, the conference room proposal unit 39 generates a message to that effect and sends it to the terminal device 60. The case where the matching degree of some conference rooms 6 is calculated is the case where the maximum matching degree is zero, but when the maximum matching degree is less than the threshold value, it may be judged that the matching degree is not found. ..

Since the listed candidates for the conference room 6 are transmitted to the terminal device 60, the reservation person can select the conference room 6 closest to his / her current location.

When the conference room proposal unit 39 inquires of the reservation management server 20 for a conference room 6 that is vacant at the date and time entered in advance by the reservation person, the degree of matching of the conference room 6 acquired from the reservation management server 20 is calculated in the same manner as in FIG. do.

<Example of reservation setting screen displayed by the terminal device>
FIG. 10 shows an example of the reservation setting screen displayed by the terminal device 60 in step S107 of FIG. Note that FIG. 10 is a simplified screen example, and items that are not the subject of explanation in this embodiment are omitted.

The reservation setting screen 401 has a start date / time input field 402, an end date / time input field 403, and a conference room selection field 404. The reservation person logs in to the reservation management server 20 with the account of the reservation management server 20, and inputs necessary items on the reservation setting screen 401. The start date and time input field 402 and the end date and time input field 403 can be input by, for example, selecting a date from a calendar and a time from a clock-shaped input field.

When the reservation person inputs the date and time in the start date / time input field 402 and the end date / time input field 403 and presses the search button 405, the processes described in FIGS. 8 and 9 are executed, and the terminal device 60 is a candidate for the conference room 6. Receive the list. The display control unit 66 displays this list in the conference room selection field 404 in a pull-down format. Since the list of candidates for conference room 6 is sorted in order of proximity to the reservation person's current location 5, the user can select the desired conference room 6 in order from the top of the list, and then select the conference room 6 closest to him / her. can.

<Category that determines the conference room>
In Table 9, the building, floor, and orientation are set in the access point table 501 as categories that determine the location of the access point 71. On the other hand, in the case of a high-rise building, the floor on which the elevator stops may be restricted by the floor. For example, if the elevators that stop on the 1st to 13th floors and the elevators that stop on the 13th to 22nd floors are decided separately, it is necessary to change elevators whenever the reservation person on the 15th floor tries to go to the 12th floor. Compared to the case where the reservation person on the 15th floor goes to the 21st floor, for example, the 12th floor is closer, but it takes longer to move than going to the 21st floor.

Therefore, in order to prevent such inconvenience, it is conceivable to determine the candidate for the conference room 6 with the elevator as a category.

表１０（ａ）は、アクセスポイントテーブル５０１の別の一例を示す。このアクセスポイントテーブル５０１はエレベータの項目を有している。表１０（ａ）ではエレベータがカテゴリの1つである。エレベータ１、エレベータ２はそれぞれアクセスポイント７１があるフロアに停止するエレベータを示す。

Table 10 (a) shows another example of the access point table 501. This access point table 501 has an elevator item. In Table 10 (a), the elevator is one of the categories. Elevator 1 and elevator 2 each indicate an elevator that stops on the floor where the access point 71 is located.

Table 10 (b) shows another example of the conference room location table 502. The conference room location table 502 in Table 10 (b) also has an elevator item. Elevator 1 and elevator 2 each indicate an elevator that stops on the floor where the conference room 6 is located.

In the case of the access point table 501 and the conference room location table 502 as shown in Table 10, the conference room proposal unit 39 can calculate the degree of agreement by the same procedure as in FIG. Therefore, the conference room proposal unit 39 can propose the conference room 6 close to the access point 71 in consideration of the distance (travel time) due to changing elevators.

<Priority of categories that determine meeting rooms>
Although the priority of each category was not taken into consideration in the process of determining the conference room 6 described with reference to FIG. 9, it is considered that each category has a priority from the viewpoint of ease of movement of the reservation person. In the following, a case where the priority is determined in advance for each category will be described.

表１１（ａ）は、アクセスポイントテーブル５０１の別の一例を示す。このアクセスポイントテーブル５０１はエレベータの項目を有している。エレベータ１、エレベータ２はそれぞれアクセスポイント７１があるフロアに停止するエレベータを示す。

Table 11 (a) shows another example of the access point table 501. This access point table 501 has an elevator item. Elevator 1 and elevator 2 each indicate an elevator that stops on the floor where the access point 71 is located.

Table 11 (b) shows another example of the conference room location table 502. The conference room location table 502 in Table 11 (b) also has an elevator item. Elevator 1 and elevator 2 each indicate an elevator that stops on the floor where the conference room 6 is located.

In Tables 11 (a) and 11 (b), it is assumed that the MAC address of the access point 71 is UU: UU: UU: UU: UU: UU. In this case, the conference room proposal unit 39
Building C-20F-2001 Meeting Room = 3/4
Building C-19F-1904 Meeting Room = 3/4
The degree of agreement is calculated. Therefore, it becomes difficult to determine which conference room 6 should be given priority to the reservation person.

Therefore, as shown in FIG. 11, the priority is set for each category. FIG. 11 is an example of a priority information table stored in the priority information DB 499. According to FIG. 11, the priority is higher in the order of building> elevator> floor> direction. The conference room proposal unit 39 weights the categories so that when the high-priority categories match, the degree of matching of the conference room 6 is higher than when the low-priority categories match.

For example, if each category matches, the following points are added according to the matched category.
Building: 10 points, Elevator: 8 points Floor: 6 points Direction: 3 points For example, if the building, floor, and elevator match, the degree of agreement is 24, and if the building, orientation, and elevator match, the degree of agreement is 21 points.

By doing so, it is possible to determine the conference room 6 to be prioritized even if the number of matching categories is the same. In the priority of FIG. 11, since there is an elevator> floor relationship, it is possible to prioritize whether or not it is necessary to change elevators rather than whether or not the floors are close. In other words, the conference room 6 can be determined by giving priority to the fact that there are few elevator transfers, rather than aiming for the floors to completely match.

In addition, bits may be assigned to categories. For example, the left digit has a higher priority. If there is a matching category, the conference room proposal unit 39 sets the bit corresponding to this category to 1. When each bit is quantified, it can be seen that the larger the value, the higher the priority.

<Another example of the procedure for proposing a conference room>
Another example of the procedure in which the conference room proposal unit 39 proposes the conference room 6 will be described.
FIG. 12 is an example of a flowchart showing a procedure in which the conference room proposal unit 39 proposes the conference room 6. In FIG. 12, the conference room 6 is searched by comparing in order from the priority category. FIG. 12 will be described based on the access point table 501 and the conference room location table 502 in Table 9.

First, the conference room proposal unit 39 searches the access point table 501 for the MAC address of the access point 71 transmitted from the terminal device 60 (S301).

Next, the conference room proposal unit 39 acquires a place (building, floor, direction) associated with the MAC address suitable for the search (S302).

Next, the conference room proposal unit 39 determines whether or not the conference room 6 that matches the acquired location (building, floor, orientation) is on the conference room location table 502 (S303).

If the determination in step S303 is Yes, the conference room proposal unit 39 determines the conference room 6 having the same location (building, floor, direction) as a candidate for the conference room 6 having priority 1 (S304).

Next, the conference room proposal unit 39 determines whether or not the conference room 6 corresponding to the acquired location (building, floor) is on the conference room location table 502 (S305).

If the determination in step S305 is Yes, the conference room proposal unit 39 determines the conference room 6 having the same location (building, floor) as a candidate for the conference room 6 having priority 2 (S306).

Next, the conference room proposal unit 39 determines whether or not the conference room 6 that matches the acquired location (building) is on the conference room location table 502 (S307).

If the determination in step S307 is Yes, the conference room proposal unit 39 determines the conference room 6 having the same location (building) as a candidate for the conference room 6 having priority 3 (S308). Further, it is preferable to sort the candidates for the conference room 6 having the priority 3 in the order of proximity to the floor of the reservation person's current location 5.

The conference room proposal unit 39 lists the candidates of the conference rooms 6 having the priorities 1 to 3 according to the priorities 1 to 3 (S309).

In such a process, it is possible to easily search the conference room 6 in the building and the floor where the reservation person is located.

<< If the category includes an elevator >>
Next, a case where the access point table 501 and the conference room location table 502 have elevator items as shown in Table 10 will be described.

FIG. 13 is an example of a flowchart showing a procedure in which the conference room proposal unit 39 proposes the conference room 6. In the explanation of FIG. 13, the difference from FIG. 12 will be mainly described. First, steps S401 to S406 may be the same as steps S301 to S306 in FIG. However, in step S402, the elevator is included in the location category. Further, since it is determined in steps S401 to S406 whether or not the floors match, it is not necessary to determine whether or not the elevators match.

In step S407, the conference room proposal unit 39 determines whether or not there is a conference room 6 that matches the acquired location (building, elevator) (S407). That is, if the buildings are the same, priority is given to the conference room 6 where the same elevator stops.

If the determination in step S407 is Yes, the conference room proposal unit 39 determines the conference room 6 having the same location (building, elevator) as a candidate for the conference room 6 having priority 3 (S408). Further, it is preferable to sort the candidates for the conference room 6 having the priority 3 in the order of proximity to the floor of the reservation person's current location 5.

The processing of steps S409 to S411 may be the same as the processing of steps S307 to S309 of FIG.

In such a process, it is possible to easily search the conference room 6 in the building and the floor where the reservation person is located. Further, if the building and the floor do not match, it becomes easy to search for a conference room 6 that can be moved by an elevator that stops at the floor where the reservation person is located and also stops at the floor of the conference room 6.

<Summary>
As described above, the resource reservation system of the present embodiment can propose a conference room 6 near the current location of the reservation person. Further, since the conference management server 30 cooperates with the reservation management server 20 to acquire reservation information, it is possible to provide a user-friendly mechanism such as cancellation of a conference room or reminding of a conference, which is difficult only with the reservation management server 20. ..

<Other application examples>
Although the best mode for carrying out the present invention has been described above with reference to examples, the present invention is not limited to these examples, and various modifications are made without departing from the gist of the present invention. And substitutions can be made.

For example, although the present embodiment proposes a conference room close to an access point for wireless communication, a conference room close to a hub or router connected by wire may be proposed.

A plurality of conference management servers 30 may exist, or the functions of the conference management server 30 may be distributed to a plurality of servers. Further, the reservation management server 20 and the conference management server 30 may be integrated.

Further, the configuration examples shown in FIGS. 6 and 7 shown in the above embodiments are divided according to the main functions in order to facilitate understanding of the processing of the resource reservation system 100. However, the present invention is not limited by the method and name of division of each processing unit. The resource reservation system 100 can also be divided into more processing units according to the processing content. Further, one processing unit can be divided so as to include more processing.

Each function of the embodiment described above can be realized by one or more processing circuits. Here, the "processing circuit" as used herein is a processor programmed to perform each function by software, such as a processor implemented by an electronic circuit, or a processor designed to execute each function described above. It shall include devices such as ASIC (Application Specific Integrated Circuit), DSP (digital signal processor), FPGA (field programmable gate array) and conventional circuit modules.

The MAC address acquisition unit 69-1 is an example of the identification information acquisition means, the server communication unit 65 is an example of the first transmission means, the access point table 501 is an example of the access point location information storage unit, and the resource location. The information storage unit is an example of the conference room location table 502, the reception unit 31b is an example of the reception means, the conference room proposal unit 39 is an example of the resource acquisition means, and the transmission unit 31a is an example of the second transmission means. The reservation management server 20 is an example of the second information processing device, and the display control unit 66 is an example of the display processing means.

10 Chat server 20 Reservation management server 30 Conference management server 60 Terminal equipment 70 Electronic equipment 90 Conference room terminal 100 Resource reservation system

JP-A-2017-091293

Claims (10)

A resource reservation system comprising a terminal device that accepts settings related to resource reservation, and one or more information processing devices that accept resource reservations based on the reservation settings transmitted from the terminal device.
The terminal device is
Identification information acquisition means for acquiring access point identification information,
It has a first transmission means for transmitting the identification information of the access point to the information processing apparatus, and has.
The information processing device is
An access point location information storage unit that stores the access point identification information in association with the location of the access point.
A resource location information storage unit that stores the location of the resource,
A receiving means for receiving the identification information of the access point from the terminal device, and
The location of the access point associated with the identification information of the access point transmitted from the terminal device is acquired from the access point location information storage unit, and the resource in the vicinity of the location of the access point is used as the resource location. Resource acquisition means acquired from the information storage unit and
A resource reservation system comprising: a second transmission means for transmitting information about the resource acquired by the resource acquisition means to the terminal device. In the access point location information storage unit, the location of the access point is specified by a plurality of categories.
In the resource location information storage unit, the location of the resource is specified by a plurality of categories.
The resource acquisition means compares whether or not the location of the access point and the location of the resource match for each category.
The resource reservation system according to claim 1, wherein the resources are acquired from the resource location information storage unit in descending order of the number of matching categories of the access point location and the resource location. Priority is set in advance for each of the plurality of categories.
The resource acquisition means compares the location of the access point and the location of the resource for each category, and if they match, the priority according to the category is added by the number of categories.
The resource reservation system according to claim 2, wherein the resources are acquired from the resource location information storage unit in descending order of the added values. The resource reservation system according to claim 3, wherein the category is a building, a floor, a direction, and an elevator. The resource reservation system according to claim 4, wherein the priority is higher in the order of building> elevator> floor> direction. The receiving means receives the date and time for reserving the resource from the terminal device, and receives the date and time from the terminal device.
The resource acquisition means acquires the resource available on the date and time from a second information processing device that manages the reservation status of the resource.
The first aspect of claim 1, wherein one or more of the resources acquired from the second information processing apparatus are acquired from the resource location information storage unit in order of proximity to the location of the access point. Resource reservation system. In the access point location information storage unit, the location of the access point is specified by a plurality of categories.
In the resource location information storage unit, the location of the resource is specified by a plurality of categories.
The resource acquisition means determines, as the category, the resource having the same building, floor, and direction as the highest priority.
Determine the above resources with the same building and orientation as the next priority,
Determine the resources that the building and elevator match to the next priority,
The resource reservation system according to claim 6, wherein the resources are acquired from the resource location information storage unit in descending order of priority. The terminal device is
The resource according to any one of claims 1 to 7, further comprising a display processing means for displaying information about the resource received from the information processing device on the display device in order from the location of the access point. Reservation system. It is a resource reservation method performed by a resource reservation system having a terminal device that accepts settings related to resource reservation and one or more information processing devices that provide resources based on the settings related to the reservation transmitted from the terminal device. hand,
The terminal device is
Steps to get the identification information of the access point and
It has a step of transmitting the identification information of the access point to the information processing apparatus.
The information processing device is
The access point associated with the access point identification information transmitted from the terminal device with reference to the access point location information storage unit that stores the access point identification information in association with the location of the access point. The step of acquiring the location of the access point from the access point location information storage unit, and
A step of acquiring the resource in the vicinity of the access point from the resource location information storage unit by referring to the resource location information storage unit that stores the resource location, and
A resource reservation method comprising: a step of transmitting information about the resource acquired from the resource location information storage unit to the terminal device. An information processing device that provides resources based on the reservation-related settings transmitted from a terminal device that accepts resource reservation settings.
A receiving means for receiving the access point identification information acquired by the terminal device, and
An access point location information storage unit that stores the access point identification information in association with the location of the access point.
A resource location information storage unit that stores the location of the resource,
The location of the access point associated with the identification information of the access point transmitted from the terminal device is acquired from the access point location information storage unit, and the resource in the vicinity of the access point is stored in the resource location information storage. Resource acquisition means to be acquired from the department and
An information processing device comprising: a transmission means for transmitting information about the resource acquired by the resource acquisition means to the terminal device.

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