JP2021081865A - Resource reservation system and presentation method and information processor - Google Patents

Abstract

To provide a resource reservation system that provides a time before a resource reservation is automatically cancelled.SOLUTION: In a resource reservation system 100 having a conference management server 30 that holds information on resource reservations and a terminal device 60, the terminal device 60 displays the remaining time until the resource reservation is automatically cancelled based on the information received from the conference management server 30.SELECTED DRAWING: Figure 1

Description

The present invention relates to a resource reservation system, a display method, and an information processing device.

A resource reservation system for reserving facilities such as conference rooms is known. In a general resource reservation system, a user can operate a terminal device connected to a reservation management server via a network to reserve a conference room.

In such a resource reservation system, it is desired to suppress empty reservations and promote effective use of the conference room, and it is possible to notify a person waiting for cancellation that the reservation of the conference room has been cancelled. (For example, see Patent Document 1). Patent Document 1 describes a conference room reservation system that sends a message indicating that a conference room has been released to a user terminal that has received input of cancellation waiting information when the conference room specified from the cancellation waiting information is released. Is disclosed.

However, the conventional technique has a problem that the time until it is automatically canceled is not provided. For example, even if the conference room is not used only for reservations, it is unpredictable whether it will be canceled or will be used until it is actually canceled, so the user can use another free time zone. You need to make a reservation.

In view of the above problems, an object of the present invention is to provide a resource reservation system that provides a time until it is automatically canceled.

In view of the above problems, the present invention is a resource reservation system including an information processing device for holding information related to resource reservation and a terminal device, and the terminal device is based on information received from the information processing device. It is characterized by having a display control unit that displays the remaining time until the reservation of the resource is automatically canceled for each resource.

It is possible to provide a resource reservation system that provides a time until it is automatically canceled.

It is an example of the figure explaining the outline of the overall operation of the resource reservation system. It is a figure explaining an example of the display example of the reservation status and the usage form of the user at that time. It is a figure which shows the display example of the automatic cancellation time. This is an example of the system configuration diagram of the resource reservation system. This is an example of the hardware configuration diagram of the conference management server. This is an example of the hardware configuration diagram of the conference room terminal. This is an example of a functional block diagram showing the functions of the reservation management server, chat server, conference management server, and registered terminal in a block shape. This is an example of a functional block diagram showing the functions of the terminal device and the conference room terminal in a block shape. This is an example of a sequence diagram for explaining from the reservation of the conference room to the display of the standby screen. It is a figure which shows an example of the standby screen I which a conference room terminal displays when the conference room is vacant at present. The figure shows an example of the standby screen II displayed by the conference room terminal when the conference room is currently vacant but within a predetermined time until the start time of the next conference. This is an example of the standby screen III displayed by the conference room terminal when the conference room is currently in use. It is a figure explaining the process or operation which the terminal apparatus acquires the conference room ID from the transmitter installed in the conference room. It is a figure explaining the operation when a conference management server proposes a conference room suitable for the present location of a reservation person. This is an example of a sequence diagram for explaining the process or operation of the terminal device displaying the reservation status screen. This is an example of a sequence diagram illustrating a procedure in which the reservation application of the terminal device reserves a conference room on the reservation management server. It is a figure which shows an example of the reservation status screen (Example 2). This is an example of a sequence diagram illustrating a procedure in which the conference application of the terminal device reserves a conference room on the conference management server. It is a figure which shows an example of the reservation status screen (Example 3). This is an example of a diagram for explaining the transition between the reservation button waiting for cancellation and the button to be used at the next time. It is a figure which shows an example of the detailed reservation screen displayed after clicking the link of the detailed reservation. This is an example of a sequence diagram for explaining a procedure for the conference application of the terminal device to reserve a conference room on the conference management server when the cancellation waiting reservation button is pressed. It is a figure which shows an example of the reservation status screen displayed by a centralized terminal.

Hereinafter, as an example of the embodiment for carrying out the present invention, the resource reservation system and the display method performed by the resource reservation system will be described with reference to the drawings.

<Outline of resource reservation system>
First, the outline of the resource reservation system will be described with reference to FIG. FIG. 1 is an example of a diagram illustrating an outline of the overall operation of the resource reservation system 100.

A. The reservation person operates his / her own terminal device to communicate with the reservation management server 20 and reserve the conference room. The reservation management server 20 is a general-purpose cloud service (Office365, G Suite (both are registered trademarks), etc.), but a conference room owned by an organization such as a company to which the reservation person belongs is registered.

B. The conference management server 30 is a server that controls the entire resource reservation system 100 based on the reservation status of the conference room. Since the conference management server 30 appropriately communicates with the reservation management server 20 to acquire the reservation information, the reservation information is synchronized with the reservation management server 20.

C. The resource reservation system 100 or the administrator on the organization side can register users and make various settings on the conference management server 30. User registration means registering a user who receives various notifications using the chat server 10 (slack, Line, Microsoft Teams (all registered trademarks), etc.). Further, since the notification is performed via the bot that sends a message as the conference management server 30, the bot provided by the chat server is also registered. Various settings include registration of the conference room terminal 90, setting of remind timing, and the like.

D. The conference management server 30 reminds the reservation person to hold the conference before the fixed time of the conference start time in the reservation information. As a result, the empty reservation of the conference room is suppressed. In addition, the conference management server 30 notifies the user of the invitation code as needed. The person who reserved the conference stores the information (meeting identification information) for checking in to the conference room in the terminal device 60 by receiving the reminder.

E. A conference room terminal 90 (an example of an information processing terminal) is arranged in each conference room 6, and the conference room terminal 90 periodically downloads reservation information to be performed in this conference room. The conference room terminal 90 can display the schedule of the current day or the latest conference and allow the participants to confirm the schedule. Shortly before the start time of the conference, the person who reserved the conference room goes to the conference room 6 to check in. For example, the conference identification information is input to the conference room terminal 90, or the terminal device 60 is held over the conference identification information (the conference identification information is read, communicated, etc.). Such an operation is called a check-in operation, and the check-in operation is an operation to start using the conference room.

F. Since the conference room terminal 90 transmits a check-in request (use start notification) to the conference management server 30, if the conference identification information can be authenticated, a response indicating that the check-in has been completed is received from the conference management server 30. The conference room terminal 90 displays that the conference room is in use (in use). If check-in cannot be confirmed by a fixed time with respect to the start time of the conference, the conference management server 30 cancels the reservation of the conference room 6 (automatic cancellation), and the conference room terminal indicates that as the status included in the reservation information. Send to 90. In this case, since the conference room terminal 90 displays that the room is vacant, any user can use the conference room 6.

G. The conference room terminal 90 controls the electronic device 70 in response to a request from the conference management server 30. For example, the power is turned on at the start time and the power is turned off at the end time of the conference. By doing so, it is possible to improve the convenience when the participants of the conference operate the electronic device 70.

H. When the electronic device 70 has, for example, a video conferencing function, it can communicate with an electronic device (video conferencing terminal 70x or the like) of another base 4 to hold a conference with another base. The PC 70y on which the application operates can also communicate with the electronic device 70. The reservation information includes destination information (destination communication ID) indicating another base in advance, and the electronic device 70 can automatically communicate with the video conferencing terminal 70x and the PC 70y.

I. When the reservation person ends the conference, he / she presses the button of the conference room terminal 90 to check out, so that the conference room terminal 90 displays the next reservation status. As a result, any user can grasp the reservation status of the conference room.

<Display example of conference room reservation status>
Next, with reference to FIG. 2, an example of displaying the reservation status of the conference room and an example of the usage pattern of the user at that time will be described. FIG. 2A is an example of the reservation list screen 310 provided by the conference management server 30. FIG. 2B is a diagram showing an example of the position of the user's own seat and the conference room.

First, the premise is as follows.
・ The current time is "10:10".
-Users want to use the conference room "1 hour now".
-The conference room is reserved on the reservation management server as shown in Fig. 2.
-Meeting room A is currently reserved on the reservation management server, but the user has not checked in.
-The automatic cancellation time registered in the conference management server 30 is 15 minutes after the start time.

In such a system, when the user confirmed the reservation status on the reservation list screen 310 of FIG. 2A, it was found that there was no conference room available immediately. When visually confirmed from his / her own seat, it seemed that "Meeting Room A" was not used, but it was judged that it could not be used because it was reserved on the reservation management server. Meeting room E is vacant, but it takes less than an hour until the next meeting. In this way, since the user cannot use "immediately for 1 hour", he reserved "meeting room F", which can secure 1 hour at the earliest, from "11:30 to 12:30".

In this case, even if the conference room A is an empty reservation and is canceled, the user cannot grasp the possibility of using the conference room A until it is canceled.

<Display of the remaining time until the automatic cancellation of the conference room>
Therefore, in the present embodiment, the terminal device 60 displays the remaining time until the conference room is automatically canceled by using the Web browser or the application, so that the user may be automatically canceled (highly) the conference room. Is specified.

FIG. 3 is a diagram showing a display example of the automatic cancellation time (reservation status screen 300). As shown in FIG. 3, the terminal device 60 can display the remaining time until automatic cancellation for each resource (meeting room) based on the information received from the meeting management server 30.

As a result, the user can grasp that the conference room A may be available even before the conference room A is canceled, so that the conference room A can be reserved after waiting for another 5 minutes. Become. Therefore, it becomes easy to effectively use the resource of the conference room A. In addition, the work of visually checking the usage status of resources (meeting room) can be eliminated, and the usability of the user can be improved.

Further, as shown in FIG. 3, since the start time of the next reservation is also displayed, it is possible to assist in determining whether or not to use the resource (meeting room) after waiting for automatic cancellation.

<Terminology>
A resource is a resource. The conference room and the equipment, devices, people, mechanisms, etc. that can be used in the conference room can be resources. Of the resources, those that are difficult to move are called facilities. In this embodiment, the term conference room is used as an example of a resource for convenience of explanation.

The person who made the reservation is the person who reserved the conference room, and the participant is a participant in the conference. The reservation person is often included in the participants, but it does not have to be included. In the present embodiment, the work performed by the reservation person may be performed by the participant. Collectively, those who use the conference room are simply called users.

Allowing the use of a resource means detecting that the conference management server has started using the resource by a legitimate reservation person or participant. The fact that the use of resources is permitted is reflected in the conference room terminal. From the user's point of view, the use of the resource is permitted (check-in is possible).

Automatic cancellation means that a resource reserved by the user is canceled without the user performing a cancel operation. For example, if the user does not start using the resource by a fixed time, the resource is automatically canceled.

The remaining time until automatic cancellation means how much time remains until automatic cancellation. It may be called a countdown. In addition to the time itself, it may be displayed as an image such as a bar display or an hourglass display.

<System configuration example>
FIG. 4 is an example of a system configuration diagram of the resource reservation system 100. The resource reservation system 100 can be mainly divided into an external network N2 and an internal network N1. The internal network N1 refers to the network inside the firewall 73, and the external network N2 is a network such as the Internet through which an unspecified number of communications are transmitted.

A reservation management server 20, a conference management server 30, and one or more chat servers 10 are connected to the external network N2, and each server can communicate as needed. A terminal device 60 operated by the participants of the conference may be connected to the external network N2 as needed.

The reservation management server 20 is realized by one or more information processing devices (computer systems) equipped with a general server OS or the like. A system related to resource reservation provided by the reservation management server 20 is called a reservation management system. The reservation management server 20 has a calendar system and provides a Web application for managing various schedules. Specifically, for example, it has the following functions.
・ Accepts appointment registration and allows reservations to be confirmed anytime, anywhere ・ Notifies by e-mail at a set date and time, such as 30 minutes before the appointment ・ One person manages the appointment with multiple calendars (work, home, etc.) Yes ・ The reservation management server 20 that shares the calendar with people in the same group manages users by account. An account is a user's right to use a service. On many systems, users use an account to log in to the system. Therefore, the account has a function (identification information function) in which the system uniquely identifies the user. In the present embodiment, the reservation management server 20 transmits the reservation information of the account (domain) registered in advance to the conference management server 30. Alternatively, by designating the account of the reservation management server 20 and requesting the reservation information by the conference management server 30, the conference management server 30 can acquire the reservation information of the conference room 6 from the reservation management server 20. The account may be any information that can uniquely identify the user, such as an e-mail, an ID, and a telephone number.

In the present embodiment, the reservation of the conference room 6 is managed as a schedule, but the reservation management server 20 is not limited to the conference room 6 and can manage various schedules. In addition to the conference room 6, various resources such as rental offices, rental studios, rental cycles, rental cars, accommodation facilities such as hotels, rental spaces such as entertainment venues and lockers, etc. Can be used for reservations.

As the reservation management system, G Suite (registered trademark), Office365 (registered trademark) and the like are known, but any reservation management system having the functions described in the present embodiment may be used.

Further, in the present embodiment, information about the conference room 6 of the in-house network N1 is registered in advance in the reservation management server 20. That is, the reservation management server according to the conference room name, conference room ID, reservation available time, capacity of each conference room 6, reservation unit, etc. of each conference room 6 in the company's internal network using the resource reservation system 100. Twenty web apps are customized. Therefore, the reservation information is linked to the conference room 6 of the company that uses the resource reservation system 100.

The chat server 10 can be realized by one or more information processing devices (computer systems) equipped with a general server OS or the like. A real-time sharing system of information such as text, voice, and video among a plurality of users provided by the chat server 10 is called a chat system. The chat server 10 notifies the terminal device 60 of information regarding the reservation of the conference room 6. In this embodiment, a plurality of chat servers 10 having different operating entities may be included.

The information to be shared includes images, sounds, and the like and is not limited to text, but in the present embodiment, for convenience of explanation, it is described that text is mainly used for notification. For example, a chat system may provide voice call functionality between groups. The voice call may be one-to-one or one-to-N (≧ 2). Therefore, when the chat system notifies the information regarding the reservation of the conference room 6 in the present embodiment, it may output a voice message in addition to displaying the text. As chat systems, LINE (registered trademark, hereinafter abbreviated), slack, Microsoft Teams (registered trademark, hereinafter abbreviated), etc. are known, but bots (predetermined processing) are performed. Any chat system that can notify one or more users from the program to be executed) may be used.

The chat server 10 also manages users with an account (different from the account of the reservation management server 20), but in principle, the conference management server 30 does not need to be aware of the account of the chat server 10. However, the conference management server 30 can specify an arbitrary account of the chat server 10 for notification.

The conference management server 30 can be realized by one or more information processing devices (computer systems) equipped with a general server OS or the like (corresponding to the information processing devices within the scope of claims). The conference management server 30 acquires the reservation information of the conference room 6 from the reservation management server 20 as a process related to the external network N2, acquires the prospective participants set in the reservation information, and the prospective participants at the set timing. A notification is sent to a group of chat servers 10 (or individual persons such as reservation persons) associated with. In addition, as processing related to the in-house network N1, check-in and check-out to the conference room 6 are managed, and the power supply of the electronic device 70 and the like are controlled based on the reservation information of the conference room 6 acquired from the reservation management server 20. To do.

The in-house network N1 includes a conference room 6, a work place 101 for prospective participants, a work place 102 for administrators, and the like, and prospective participants can access the external network N2 from various places via the in-house network N1. The in-house network N1 is, for example, a LAN (Local Area Network). The conference room 6, the work place 101 of the prospective participants, and the work place 102 of the administrator are not necessarily LANs in the same company.

A conference room terminal 90 and an electronic device 70 are arranged in the conference room 6. The conference room terminal 90 and the electronic device 70 can communicate with each other by a small-scale LAN or a dedicated line. The electronic device can be connected to the internal network N1 and the external network N2 without going through the conference room terminal 90. The conference room terminal 90 and the electronic device 70 may communicate either wirelessly or by wire. Since the internal network N1 is inside the firewall 73, it is difficult to directly communicate from the external network N2 to the internal network N1.

The conference room terminal 90 is an information processing device (information processing terminal) operated by a conference participant such as a reservation person who uses the conference room 6. The conference room terminal 90 is arranged on the desk of the conference room 6 or is arranged at the entrance of the conference room 6. A plurality of conference room terminals 90 may be arranged in one conference room 6. The conference room terminal 90 can be realized by one or more information processing devices (computer systems) equipped with a general OS or the like.

The conference room terminal 90 transmits the conference room ID to the conference management server 30 and displays the reservation information of the conference room 6 on the day. Further, control information such as power ON / OFF of the electronic device 70 is acquired from the conference management server 30. As a result, the conference room terminal 90 turns on and off the power of the electronic device 70.

Further, the conference room terminal 90 displays a standby screen for check-in, check-out, etc., and communicates with the conference management server 30 to notify the conference management server 30 of check-in or check-out. At the time of check-in, the conference room terminal 90 transmits the conference identification information input from the reservation person and the conference room ID held in advance to the conference management server 30, so that the conference management server 30 uses the conference identification information and the conference room ID. It can be confirmed that the person who made the reservation for the conference room 6 uses the reserved conference room 6.

The electronic device 70 is various office devices that can be used in the conference room 6. The electronic device 70 is a resource to be reserved together with the conference room 6. For example, electronic blackboards, multifunction devices, projectors, digital signage, digital cameras, and the like. The electronic blackboard has a large display with a touch panel, detects the coordinates of the board surface instructed by the user, connects the coordinates, and displays the stroke. In addition, it is possible to display the image of the connected PC and synchronize the strokes by communicating with the electronic blackboard of another base. The electronic blackboard may be called an electronic information board or an electronic whiteboard.

The multifunction device has functions such as a copier, a scanner, a printer, and fax transmission / reception, and is used for printing materials during a meeting, copying materials, digitizing materials, and transmitting materials. A projector is a device that projects an image. For example, the image displayed on the display by the terminal device 60 can be shared among the participants by projecting it on a screen or the like. Digital signage is a large display used to display any still image or moving image. Digital cameras are used by each participant to capture and store paper materials and materials displayed on electronic blackboards.

A terminal device 60 capable of connecting to the in-house network N1 is arranged at the work place 101 of the prospective participant. The terminal device 60 may communicate by wire or wirelessly. The terminal device 60 is an information processing device used when a prospective participant (including a reservation person) reserves a conference room, but it is also assumed that the terminal device 60 will be brought into the conference room. It is an information processing device carried by participants.

The terminal device 60 can be realized by one or more information processing devices (computer systems) equipped with a general OS or the like. The terminal device 60 is, for example, a smartphone, a tablet terminal, a PC (Personal Computer), a PDA (Personal Digital Assistant), a wearable PC (sunglasses type, wristwatch type, etc.) and the like. However, it is sufficient that the browser software having a communication function or the dedicated application software operates on the chat server 10 or the reservation management server 20. For example, a car navigation system, a game machine, a television receiver, and the like can also be the terminal device 60.

In the terminal device 60, dedicated application software (hereinafter referred to as a chat application) operates on the chat server 10, and further, dedicated application software (hereinafter referred to as a conference application) operates on the resource reservation system 100. However, these may be substituted by browser software.

A registration terminal 50 capable of connecting to the in-house network N1 is arranged at the administrator's work place 102. The registration terminal 50 may communicate by wire or wirelessly. The registration terminal 50 is an information processing device for the administrator to make initial settings on the conference room terminal 90.

The registration terminal 50 may also be an information processing device similar to the terminal device 60. However, since it is mainly used by the administrator to set the conference management server 30, there is no need for a chat application or a conference application. The registration terminal 50 communicates with the conference management server 30 mainly by browser software.

<Hardware configuration>
<< Hardware configuration of conference management server >>
FIG. 5 is an example of a hardware configuration diagram of the conference management server 30. This is an example of a schematic hardware configuration diagram of the conference management server 30. The conference management server 30 is constructed by a computer, and as shown in FIG. 5, the CPU 501, ROM 502, RAM 503, HD 504, HDD controller 505 (Hard Disk Drive), display 506, and external device connection I / F 508 ( Interface), network I / F 509, bus line 510, controller 511, pointing device 512, DVD-RW drive 514 (Digital Versatile Disk Rewritable), and media I / F 516.

Of these, the CPU 501 controls the operation of the entire conference management server 30. The ROM 502 stores a program used to drive the CPU 501 such as an IPL. The RAM 503 is used as a work area of the CPU 501. The HD504 stores various data such as programs. The HDD controller 505 controls reading or writing of various data to the HD 504 according to the control of the CPU 501. The display 506 displays various information such as cursors, menus, windows, characters, or images. The external device connection I / F 508 is an interface for connecting various external devices. The external device in this case is, for example, a USB (Universal Serial Bus) memory, a printer, or the like. The network I / F 509 is an interface for performing data communication using a communication network. The bus line 510 is an address bus, a data bus, or the like for electrically connecting each component such as the CPU 501 shown in FIG.

Further, the keyboard 511 is a kind of input means including a plurality of keys for inputting characters, numerical values, various instructions and the like. The pointing device 512 is a kind of input means for selecting and executing various instructions, selecting a processing target, moving a cursor, and the like. The DVD-RW drive 514 controls reading or writing of various data to the DVD-RW 513 as an example of the removable recording medium. In addition, it is not limited to DVD-RW, and may be DVD-R or the like. The media I / F 516 controls reading or writing (storage) of data to a recording medium 515 such as a flash memory.

<< Conference room terminal >>
FIG. 6 is a hardware configuration diagram of an example of the conference room terminal 90. The conference room terminal 90 in FIG. 6 is assumed to be a tablet device. As shown in FIG. 6, the conference room terminal 90 includes a CPU 701, a ROM 702, a RAM 703, an EEPROM 704, a CMOS sensor 705, an image sensor I / F706, an acceleration / orientation sensor 707, a media I / F709, and a GPS receiver 711. I have.

Of these, the CPU 701 controls the operation of the entire conference room terminal 90. The ROM 702 stores a program used to drive the CPU 701 such as the CPU 701 and the IPL. The RAM 703 is used as a work area for the CPU 701. The EEPROM 704 reads or writes various data such as an application under the control of the CPU 701. The CMOS sensor 705 (Complementary Metal Oxide Semiconductor) is a kind of built-in imaging means for acquiring image data by imaging a subject (mainly a self-portrait) under the control of the CPU 701. Instead of a CMOS sensor, it may be an imaging means such as a CCD (Charge Coupled Device) sensor. The image sensor I / F 706 is a circuit that controls the drive of the CMOS sensor 705. The acceleration / orientation sensor 707 is a variety of sensors such as an electronic magnetic compass, a gyro compass, and an acceleration sensor that detect the geomagnetism. The media I / F 709 controls reading or writing (storage) of data to a recording medium 708 such as a flash memory. The GPS receiving unit 711 receives GPS signals from GPS satellites.

Further, the conference room terminal 90 includes a long-distance communication circuit 712, a CMOS sensor 713, an image sensor I / F714, a microphone 715, a speaker 716, a sound input / output I / F717, a display 718, an external device connection I / F719, and a short-distance communication. The circuit 720, the antenna 720a of the short-range communication circuit 720, and the touch panel 721 are provided.

Of these, the long-distance communication circuit 712 is a circuit that communicates with other devices via a communication network. The CMOS sensor 713 is a kind of built-in imaging means for capturing an image of a subject and obtaining image data under the control of the CPU 701. The image sensor I / F 714 is a circuit that controls the drive of the CMOS sensor 713. The microphone 715 is a built-in circuit that converts sound into an electrical signal. The speaker 716 is a built-in circuit that converts an electric signal into physical vibration to produce sounds such as music and voice. The sound input / output I / F 717 is a circuit that processes sound signal input / output between the microphone 715 and the speaker 716 under the control of the CPU 701. The display 718 is a kind of display means such as a liquid crystal or an organic EL (Electro Luminescence) for displaying an image of a subject, various icons, and the like. The external device connection I / F719 is an interface for connecting various external devices. The short-range communication circuit 720 is a communication circuit such as NFC (Near Field Communication) or Bluetooth (registered trademark). The touch panel 721 is a kind of input means for operating the conference room terminal 90 by the user pressing the display 718.

Further, the conference room terminal 90 is provided with a bus line 710. The bus line 710 is an address bus, a data bus, or the like for electrically connecting each component such as the CPU 701 shown in FIG.

<About functions>
FIG. 7 is an example of a functional block diagram showing the functions of the reservation management server 20, the chat server 10, and the conference management server 30 in a block shape.

<< Reservation Management Server >>
The reservation management server 20 has a communication unit 21 and a reservation information management unit 22. Each of these functional units included in the reservation management server 20 is a function realized by operating any of the components shown in FIG. 5 by an instruction from the CPU 501 according to a program developed from the HD 504 to the RAM 503. Or a means.

The communication unit 21 transmits and receives various information to and from the conference management server 30 and the terminal device 60. The communication unit 21 transmits the screen information of the reservation setting screen to the terminal device 60, and receives the reservation setting from the terminal device 60. In addition, the reservation information is transmitted to the conference management server 30.

The reservation information management unit 22 manages the reservation information registered by the user. The reservation information management unit 22 reads the reservation information of the conference room 6 requested from the conference management server 30 from the reservation information DB 291 and transmits it to the conference management server 30 via the communication unit 21. Alternatively, when the reservation information is registered (or changed), the reservation information is transmitted to the conference management server 30 even if there is no request. It is assumed that a general Web application is used as a method for the prospective participant to reserve the conference room 6 on the reservation management server 20.

The reservation management server 20 has a storage unit 29. The storage unit 29 is realized by the RAM 503, HD 504, and the like shown in FIG. A reservation information DB 291 (Data Base) is constructed in the storage unit 29.

表１は予約情報ＤＢ２９１に記憶されている予約情報の一例を示す。予約情報は会議室６の予約状況を管理するための情報である。予約情報には、予約ＩＤに対応付けて予約者アカウント、会議名、会議室ＩＤ、開始時刻、終了時刻、及び、参加予定者アカウントの各項目が登録されている。予約ＩＤは予約情報の１レコードを識別する識別情報である。ＩＤはIdentificationの略であり識別子や識別情報という意味である。ＩＤは複数の対象から、ある特定の対象を一意的に区別するために用いられる名称、符号、文字列、数値又はこれらのうち１つ以上の組み合わせをいう。予約ＩＤ以外のＩＤについても同様である。予約者アカウントは会議室６を予約した参加予定者のアカウントである。会議名は参加予定者が任意に付与した会議の名称である。会議室ＩＤは社内ネットワークにある会議室６を識別する識別情報である。開始時刻（利用開始時刻）は会議室６が予約された時間帯の始期（会議が開始される時刻）であり、終了時刻（利用終了時刻）は会議室６が予約された時間帯の終期（会議が終わる時刻）である。参加予定者アカウントは会議に参加する予定の参加予定者のアカウントである。なお、表１のアカウントはいずれも予約管理サーバ２０が発行したアカウントである。

Table 1 shows an example of the reservation information stored in the reservation information DB 291. The reservation information is information for managing the reservation status of the conference room 6. In the reservation information, each item of the reservation person account, the conference name, the conference room ID, the start time, the end time, and the prospective participant account is registered in association with the reservation ID. The reservation ID is identification information that identifies one record of the reservation information. ID is an abbreviation for Identification and means an identifier or identification information. An ID refers to a name, a code, a character string, a numerical value, or a combination of one or more of these, which is used to uniquely distinguish a specific object from a plurality of objects. The same applies to IDs other than the reserved ID. The reservation person account is the account of the prospective participant who reserved the conference room 6. The conference name is the name of the conference arbitrarily given by the prospective participants. The conference room ID is identification information that identifies the conference room 6 in the company network. The start time (use start time) is the beginning of the time zone in which the conference room 6 is reserved (the time when the conference is started), and the end time (use end time) is the end of the time zone in which the conference room 6 is reserved (use end time). The time when the meeting ends). The prospective attendee account is the account of the prospective attendee who will attend the conference. The accounts in Table 1 are all accounts issued by the reservation management server 20.

<< Chat Server >>
The chat server 10 has a communication unit 11 and a text processing unit 12. Each of these functional units included in the chat server 10 is a function realized by operating any of the configuration categories shown in FIG. 5 by an instruction from the CPU 501 according to a program developed from the HD 504 to the RAM 503. It is a means.

The communication unit 11 transmits and receives various information to and from the conference management server 30. In the present embodiment, the conference management server 30 receives information on the reservation of the conference room, information for identifying the bot (token described later, etc.), and information for identifying the group to be notified. The information that identifies this bot is notified in advance from the chat server 10 as bot identification information when the bot of the conference management server 30 is created. Furthermore, an individual account such as a reservation person may be specified. In addition, the communication unit 11 transmits to the conference management server 30 that the prospective participant has read the information regarding the reservation of the conference room, or the response of the prospective participant to the displayed information regarding the reservation of the conference room.

The text processing unit 12 reserves the conference room 6 for prospective participants belonging to the group as information spoken by the bot based on the information for identifying the bot notified from the conference management server 30 and the information for identifying the group to be notified. Send information about. When the account to be notified is further specified by the conference management server 30, information regarding the reservation of the conference room 6 is transmitted to one of the prospective participants belonging to the group. Therefore, the notification may be given as many as the number of prospective participants, or may be given only to an arbitrary user such as a reservation person.

The text processing unit 12 can perform so-called push notification. As a mechanism, for example, there are the following. The chat application 60a receives an ID (token) for push notification from a server operated by an OS (Operating System) maker. In this server, the token and the device (terminal device 60) are linked. The chat application 60a registers the token and the account of the chat application 60a in the chat server 10. When the chat server 10 performs push notification, the account of the chat application 60a is specified, so that the associated token can be specified. The chat system specifies a token and sends the notification content to the server operated by the OS maker. This server gives a push notification to the device (terminal device 60) associated with the token.

Further, the chat server 10 has a storage unit 19. The storage unit 19 is realized by the RAM 503, HD 504, and the like shown in FIG. A group information DB 191 is constructed in the storage unit 19.

表２はグループ情報ＤＢ１９１に記憶されているグループ情報の一例を示す。グループ情報は同じグループに属するメンバのアカウントが登録された情報である。グループ情報には、ワークスペースとチャンネルに対応付けて、メンバアカウント１〜ｎ（表２ではｎ＝４）、及び、ボットアカウントが登録されている。

Table 2 shows an example of the group information stored in the group information DB 191. Group information is information in which the accounts of members belonging to the same group are registered. In the group information, member accounts 1 to n (n = 4 in Table 2) and bot accounts are registered in association with the workspace and the channel.

A workspace is identification information for identifying an organization such as a company or a department. In this embodiment, a plurality of members belong to the workspace (for example, company A). The workspace is, for example, a URL, but it may be unique. Furthermore, the workspace has a plurality of channels according to the purpose of chat and the like. A channel is a group of members with whom common information is exchanged, such as a group for product A and a group for product B. One of the members belonging to the workspace belongs to the channel. That is, the notification destination is specified by the workspace and the channel. However, since the method of specifying the notification destination differs depending on the chat system, if there is identification information that can uniquely identify the group, that information alone may be used, or the notification destination may be specified by three or more pieces of information.

Channels are guaranteed to be unique. Member accounts 1 to n are channel member accounts, and these accounts are issued by the chat server 10. In the present embodiment, the bot is registered as a member for notifying the information regarding the reservation of the conference room 6. The bot can be said to be an agent or a fictitious member of the conference management server 30. The bot's remark (text) is transmitted to the terminal device 60 of the member accounts 1 to n.

The workspace and channel are managed by the conference management server 30 and serve as information for identifying the group to which the participants belong.

<< Meeting Management Server >>
The conference management server 30 includes a communication unit 31, an information support unit 32, a reservation information acquisition unit 33, a notification determination unit 34, a control information generation unit 35, a control information response unit 36, a conference information notification unit 37, and a check-in management unit 38. , A reservation information transmission unit 39, a task execution unit 40, an information providing unit 41, a reservation unit 42, and a resource determination unit 43. Each of these functional units included in the conference management server 30 is a function realized by operating any of the configuration categories shown in FIG. 5 by an instruction from the CPU 501 according to a program expanded from the HD 504 to the RAM 503. Or a means. This program is distributed from a server for program distribution or stored in a storage medium.

The communication unit 31 transmits and receives various information to and from the reservation management server 20, the chat server 10, and the terminal device 60. The communication unit 31 has a transmission unit 31a and a reception unit 31b. The receiving unit 31b receives the reservation information from the reservation management server 20, and receives the request for the reservation information from the conference room terminal 90. In addition, the receiving unit 31b receives the check-in request from the conference room terminal 90. In addition, the receiving unit 31b receives the correspondence between the chat system group and the account from the registration terminal 50 operated by the administrator. The transmission unit 31a transmits information regarding the reservation of the conference room to the chat server 10, and transmits the reservation information to the conference room terminal 90.

The information handling unit 32 mainly performs processing related to the pre-registration work. That is, the domain registration is received from the registration terminal 50 or the like and registered in the customer domain DB 495, and the workspace and channel of the chat system transmitted from the registration terminal 50 or the like are associated with the account of the reservation management server 20 and stored in the corresponding information DB 491. sign up.

The reservation information acquisition unit 33 specifies a customer account that uses the resource reservation system 100, acquires reservation information from the reservation management server 20, and registers it in the conference management information DB 493 as conference management information. Alternatively, the changed reservation information is automatically received. Therefore, at least a part of the reservation information of the reservation management server 20 is stored in the conference management information DB 493. The reservation information acquisition unit 33 acquires the reservation information from the present to the future for a predetermined period among the reservation information held by the reservation management server 20. The predetermined period is determined by how long the meeting ahead will be notified of the information regarding the reservation of the conference room 6.

When the reservation information is acquired, the reservation information acquisition unit 33 generates an automatic cancellation task and registers it in the task queue 499. The task queue 499 is a FIFO (First In First Out) queue, and is executed when the execution time arrives.

The notification determination unit 34 determines whether or not there is a reservation for a start time that satisfies the condition to be notified in the conference management information. For example, the notification setting DB 496 is referred to, and it is determined that the notification is made when the set date and time is reached by calculating back from the reservation start time. When bots are divided according to roles, such as bots for reminders and bots for accepting reservations, the bots are specified according to the processing.

When the conference information notification unit 37 determines that the notification determination unit 34 notifies, the conference information notification unit 37 specifies information for identifying the bot (for example, a token in slack) and information for identifying the notification destination group, and notifies the information regarding the reservation of the conference room 6. Request the chat server 10 to do so. The notification is divided into several times, and the conference identification information is included in at least one of the notifications. The conference identification information is information for the conference management server 30 to confirm that the participants have the right to use the reserved conference room 6 during the reserved time zone. The conference information notification unit 37 generates conference identification information at least before the final notification. The conference identification information is registered in the conference identification information DB 494.

The control information generation unit 35 generates control information of the electronic device 70 with reference to the conference management information DB 493, and registers the control information in the control information DB 497. For example, a few minutes before the start time of the meeting, control information for turning on the power of the electronic device 70 is generated, and when a checkout is detected, control information for turning off the power of the electronic device 70 is generated. The control information is stored in the control information DB 497.

The control information response unit 36 receives an inquiry as to whether or not there is control information from the conference room terminal 90 of the conference room 6, refers to the control information DB 497, and transmits the control information corresponding to the conference room 6 to the conference room terminal 90. ..

The check-in management unit 38 manages check-in / check-out to the conference room. In addition, the status of the conference mainly associated with check-in / check-out is registered in the conference management information DB 493. Check-in is permitted, for example, 5-10 minutes before the start time of the meeting specified by the reservation ID. For example, the time 5 to 10 minutes before the start time of the meeting is called the check-in possible time (the possible time for the start operation). Then, when the set of the conference room ID and the conference identification information transmitted by the conference room terminal 90 is registered in the conference identification information DB 494, check-in is permitted. When the check-in management unit 38 permits check-in, the automatic cancellation task is deleted. Unless the task is deleted, the task execution unit 40 cancels the reservation of the conference room at a time, for example, 10 to 15 minutes after the start time of the conference. In this case, the check-in management unit 38 requests the reservation management server 20 to cancel the reservation. As a result, empty reservations are suppressed.

The reservation information transmission unit 39 transmits the reservation information (meeting management information) stored in the conference management information DB 493 in response to the request from the conference room terminal 90. The reservation information transmission unit 39 may transmit in a JSON format, an XML format, a CVS (Comma-Separated Values) format, or the like. Since the reservation information is repeatedly transmitted, a format with a small capacity is advantageous.

The task execution unit 40 periodically checks the tasks stored in the task queue 499 and executes the task whose execution time has arrived. Therefore, if the check-in request is not transmitted from the conference room terminal 90 by a fixed timing based on the start time, the task execution unit 40 cancels the reservation of the conference room (automatic cancellation) because the task has not been deleted. Although the task described in this embodiment is an automatic cancellation task, various tasks that are executed at the time of time may be executed.

The information providing unit 41 transmits information for displaying the reservation status screen to the terminal device 60. Screen information for displaying a web page or a web application may be transmitted. The information providing unit 41 can provide any information held by the conference management server 30, but for example, the start time, end time, automatic cancellation time, check-in status, etc. of the conference room can be provided in response to a request from the terminal device 60. Is transmitted to the terminal device 60.

The reservation unit 42 reserves a conference room on the reservation management server 20 with the authority of the conference management server 30. As a result, when the conference room is vacant, the user can use it immediately without making a reservation in the reservation management server 20.

The resource determination unit 43 determines the conference room from the MAC address of the access point transmitted from the terminal device 60 by using the conference room provision information DB 492, and provides the conference room to the terminal device 60.

Further, the conference management server 30 has a storage unit 49. The storage unit 49 is realized by the RAM 503, HD 504, and the like shown in FIG. The storage unit 49 contains correspondence information DB 491, conference room provision information DB 492, conference management information DB 493, conference identification information DB 494, customer domain DB 495, notification setting DB 496, control information DB 497, conference room setting information DB 498, and task queue 499. Is remembered.

表３は対応付情報ＤＢ４９１に記憶されている対応付情報の一例を示す。対応付情報は予約管理システムのアカウントとチャットシステムのグループを対応付ける情報である。対応付情報は、ワークスペース、チャンネル及びメンバアカウント１〜ｎ（図ではｎ＝４）の各項目を有する。ワークスペースとチャンネルは上記のとおりである。メンバアカウント１〜ｎには予約管理サーバ２０が発行した各参加者のアカウントが登録される。また、表３に示すようにチャットシステムのアカウントが登録されてよい。グループに対して通知を行うためには予約管理サーバ２０に対して会議を予約したユーザの予約管理サーバ２０のアカウントと通知先のグループ及びチャンネルを特定するための情報（本実施形態ではワークスペースとチャンネル名）があればよく、必ずしもグループに所属するすべてのメンバのアカウントが登録されている必要はない。ただし、個人ユーザ宛に通知する場合、それぞれのチャットシステムのアカウント情報が必要なため、表３のように登録されていてもよい。

Table 3 shows an example of the correspondence information stored in the correspondence information DB 491. Correspondence information is information that associates the account of the reservation management system with the group of the chat system. Corresponding information has each item of workspace, channel and member accounts 1 to n (n = 4 in the figure). The workspaces and channels are as described above. The account of each participant issued by the reservation management server 20 is registered in the member accounts 1 to n. Further, as shown in Table 3, a chat system account may be registered. In order to notify the group, information for specifying the account of the reservation management server 20 of the user who reserved the meeting to the reservation management server 20 and the group and channel of the notification destination (in the present embodiment, the workspace and The channel name) is sufficient, and the accounts of all members belonging to the group do not necessarily have to be registered. However, when notifying individual users, the account information of each chat system is required, so they may be registered as shown in Table 3.

表４は会議管理サーバ３０の会議管理情報ＤＢ４９３が記憶する会議管理情報の一例を示す。会議管理情報ＤＢ４９３には予約情報が記憶されるので、表４では表１の予約情報ＤＢ２９１との相違を説明する。表４の会議管理情報はステータスの項目を有する。ステータスは、予約の状況を意味する。例えば、会議室６の予約に関する情報の通知済み、利用確定、チェックイン済み、チェックアウト、又は、キャンセル（取り消し）等の状況が登録される。

Table 4 shows an example of the conference management information stored in the conference management information DB 493 of the conference management server 30. Since the reservation information is stored in the conference management information DB 493, the difference from the reservation information DB 291 in Table 1 will be described in Table 4. The meeting management information in Table 4 has a status item. Status means the status of the reservation. For example, the status such as notification of information regarding the reservation of the conference room 6, confirmation of use, check-in, check-out, or cancellation (cancellation) is registered.

表５は会議識別情報ＤＢ４９４に記憶されている会議識別情報管理情報の一例を示す。会議識別情報管理情報は会議室６の予約ごとに会議識別情報を管理する情報である。会議識別情報管理情報は、予約ＩＤ、会議室ＩＤ、及び、会議識別情報の各項目を有する。これらについてはステータスを除き予約情報と同じであり（予約管理サーバ２０から受信した予約情報）、既出であるため説明は省略する。なお、予約ＩＤが登録されているのは、同じ会議室６の予約を識別するためである。ステータスは、予約の状況を意味する。例えば、会議室の予約に関する情報の通知済み、利用確定、チェックイン済み、チェックアウト、又は、キャンセル（取り消し）等の状況が登録される。

Table 5 shows an example of the conference identification information management information stored in the conference identification information DB 494. The conference identification information management information is information for managing the conference identification information for each reservation of the conference room 6. The conference identification information management information has each item of the reservation ID, the conference room ID, and the conference identification information. These are the same as the reservation information except for the status (reservation information received from the reservation management server 20), and since they have already been published, the description thereof will be omitted. The reservation ID is registered in order to identify the reservation of the same conference room 6. Status means the status of the reservation. For example, the status such as notification of information regarding the reservation of the conference room, confirmation of use, check-in, check-out, or cancellation (cancellation) is registered.

表６は顧客ドメインＤＢ４９５に記憶されている顧客ドメイン情報の一例を示す。顧客ドメイン情報は顧客のドメインと顧客の管理者のアカウントを管理する情報である。顧客ドメイン情報には顧客のドメイン名と顧客の管理者アカウントが対応付けて登録されている。表６の顧客のドメインは予約管理サーバ２０が発行したアカウント（メールアドレス）のドメインである。また、管理者アカウントは、顧客の管理者（代表する）のアカウントである。なお、表６のアカウントは予約管理サーバ２０が発行したものである。

Table 6 shows an example of customer domain information stored in the customer domain DB 495. Customer domain information is information that manages the customer's domain and the account of the customer's administrator. In the customer domain information, the customer's domain name and the customer's administrator account are registered in association with each other. The customer domain in Table 6 is the domain of the account (email address) issued by the reservation management server 20. The administrator account is an account of the customer's administrator (representative). The account in Table 6 is issued by the reservation management server 20.

表７は通知設定ＤＢ４９６に記憶されている通知設定情報の一例を示す。通知設定情報は顧客ごとに通知に関する設定を保持する。通知設定情報には、顧客ドメイン名と通知設定が対応付けて登録されている。通知設定には、会議の開始時刻のどのくらい前に、会議室６の予約に関する情報を通知するかのタイミングが設定されている。あるいは決まった日時が設定されていてもよい。また、タイミングは１つである必要はなく、１つの顧客に複数回の通知設定が登録されていてもよい。

Table 7 shows an example of the notification setting information stored in the notification setting DB 496. Notification setting information retains settings related to notification for each customer. In the notification setting information, the customer domain name and the notification setting are registered in association with each other. In the notification setting, the timing of notifying the information regarding the reservation of the conference room 6 is set before the start time of the conference. Alternatively, a fixed date and time may be set. Further, the timing does not have to be one, and a plurality of notification settings may be registered for one customer.

表８は制御情報ＤＢ４９７に記憶されている制御情報の一例を示す。制御情報は会議室６の電子機器７０を制御するための情報である。制御情報は、会議室ＩＤ、及び、制御内容の各項目を有する。制御内容は、電子機器７０の具体的な制御方法である。会議管理サーバ３０は電子機器７０ごとに詳細な制御内容を設定できる。また、制御する時刻が登録されないのは、社外ネットワークの会議管理サーバ３０から会議室端末９０に送信することが困難であり、会議室端末９０が会議管理サーバ３０にアクセスし、この時、制御情報が生成されていれば制御内容を送信するからである。

Table 8 shows an example of the control information stored in the control information DB 497. The control information is information for controlling the electronic device 70 in the conference room 6. The control information includes the conference room ID and each item of the control content. The control content is a specific control method for the electronic device 70. The conference management server 30 can set detailed control contents for each electronic device 70. Further, the time to be controlled is not registered because it is difficult to transmit from the conference management server 30 of the external network to the conference room terminal 90, and the conference room terminal 90 accesses the conference management server 30, and at this time, control information. This is because the control content is transmitted if is generated.

表９は、会議室設定情報ＤＢ４９８に記憶されている会議室設定情報の一例を示す。会議室設定情報は会議室ごとの設定に関する情報である。会議室設定情報は会議室名称、会議室ＩＤ、会議室端末の状態、認証キー、管理開始フラグ、及び、アクセス時刻の各項目を有する。
・会議室名称は会議の参加者が認識している会議室の一般的な名称であり、例えば会議室の入り口に提示されているものをいう。
・会議室ＩＤは上記のように会議室を一意に識別する識別情報である。簡易的には、会議室ＩＤは予約管理サーバ２０と共通とすることができる。また、変換テーブルを設けることで、予約管理サーバ２０と別に管理者が設定することもできる。
・会議室端末の状態は会議室端末９０の初期設定が終了したか、通信が可能か等を示す。
接続中 ：例えばポーリングにより通信が確認できている状態
セットアップ前：初期設定の前
接続断 ：一定期間（本実施形態ではＭ分）以上、通信がない状態
・認証キーは会議管理サーバ３０が会議室端末９０を認証するための認証情報となる。初期設定により認証キーが会議室端末９０に送信される。認証キーは総当たり方式で特定できない程度に長い桁数の数字、アルファベット、記号などの組み合わせである。認証キーは会議管理サーバ３０が決定しても管理者が決定してもよい。
・管理開始フラグは、会議室端末９０の初期設定が終わった後に、会議室の管理を会議管理サーバ３０が開始するか否かを示すフラグ（Ｔｒｕｅ：開始する Ｆａｌｓｅ：開始しない）である。管理開始フラグがあることで、初期設定が完了してから会議室端末９０の配置までのタイムラグで生じる不都合を抑制できる。
・アクセス時刻は、会議室端末９０が定期的に要求する予約情報をＮ分ごとに記録した時刻である。予約情報の要求に限らず、会議室端末９０と通信した時刻を記録してよい。Ｎ分、Ｍ分、ポーリングの間隔には以下の関係がある。
ポーリングの間隔＜Ｎ分＜Ｍ分
ポーリングごとにアクセス時刻を記録してもよい。しかし、ポーリング間隔が短い場合、会議管理サーバ３０の会議室設定情報ＤＢ４９８の負荷が大きくなってしまう。そこで、ポーリングの間隔よりも大きいＮ分ごとにアクセス時刻を記録することにして、負荷を低減する。

Table 9 shows an example of the conference room setting information stored in the conference room setting information DB498. The conference room setting information is information related to the setting for each conference room. The conference room setting information includes each item of the conference room name, the conference room ID, the status of the conference room terminal, the authentication key, the management start flag, and the access time.
-The conference room name is a general name of the conference room recognized by the participants of the conference, for example, the one presented at the entrance of the conference room.
-The conference room ID is identification information that uniquely identifies the conference room as described above. Simply, the conference room ID can be shared with the reservation management server 20. Further, by providing the conversion table, the administrator can set it separately from the reservation management server 20.
-The state of the conference room terminal indicates whether the initial setting of the conference room terminal 90 is completed, communication is possible, and the like.
Connecting: For example, communication can be confirmed by polling Before setup: Before initial setting Connection disconnection: No communication for a certain period (M minutes in this embodiment) -The authentication key is the conference management server 30 in the conference room. It becomes the authentication information for authenticating the terminal 90. The authentication key is transmitted to the conference room terminal 90 by the initial setting. The authentication key is a combination of numbers, alphabets, symbols, etc. with long digits that cannot be specified by the brute force method. The authentication key may be determined by the conference management server 30 or by the administrator.
The management start flag is a flag (True: start False: not start) indicating whether or not the conference management server 30 starts the management of the conference room after the initial setting of the conference room terminal 90 is completed. By having the management start flag, it is possible to suppress the inconvenience caused by the time lag from the completion of the initial setting to the arrangement of the conference room terminal 90.
The access time is a time when the reservation information periodically requested by the conference room terminal 90 is recorded every N minutes. Not limited to the request for reservation information, the time of communication with the conference room terminal 90 may be recorded. There is the following relationship between N minutes, M minutes, and polling intervals.
Polling interval <N minutes <M minutes The access time may be recorded for each polling. However, if the polling interval is short, the load on the conference room setting information DB 498 of the conference management server 30 becomes large. Therefore, the load is reduced by recording the access time every N minutes, which is larger than the polling interval.

Among the conference room setting information stored in the conference room setting information DB498, the conference room name and the conference room ID are predetermined or can be set by the administrator. The one transmitted from the reservation management server 20 may be used. The initial state of the conference room terminal 90 (immediately after the setting of the provider) is before the setup, but it changes depending on the communication status as described in the present embodiment. The authentication key is assigned and set by the conference management server 30 at the time of initial setting. The management start flag is set by the administrator. The access time is recorded by the conference management server 30 every N minutes.

表１０はタスクキュー４９９に記憶されているタスクの一例を示す。タスクキュー４９９には時系列に会議管理サーバ３０が実行すべきタスクが登録されている。タスクキュー４９９は、タスクＩＤ、実行時刻、タスク内容、及び、予約ＩＤの各項目を有する。タスクＩＤはタスクを識別するための識別情報である。実行時刻はこのタスクを実行する時刻である。タスク内容は、タスクの具体的な内容である。予約ＩＤは、会議管理情報ＤＢ４９３の予約情報を特定するために設定される。例えば、会議室の予約がキャンセルされた場合に、タスク実行部４０が会議管理情報ＤＢ４９３の予約情報を特定してステータスを「キャンセル済み」に変更するために設定される。

Table 10 shows an example of the tasks stored in the task queue 499. Tasks to be executed by the conference management server 30 are registered in the task queue 499 in chronological order. The task queue 499 has items of a task ID, an execution time, a task content, and a reservation ID. The task ID is identification information for identifying the task. The execution time is the time when this task is executed. The task content is the specific content of the task. The reservation ID is set to specify the reservation information of the conference management information DB 493. For example, when the reservation of the conference room is canceled, the task execution unit 40 is set to specify the reservation information of the conference management information DB 493 and change the status to "cancelled".

Further, when a check-in request is sent from the conference room terminal 90, the check-in management unit 38 updates the status of the conference management DB to "check-in completed", but the check-in management unit 38 performs a task when the check-in is detected. Delete the task in queue 499. That is, the check-in management unit 38 identifies the task in the task queue 499 by the reservation ID of the conference management information whose status is updated to "checked in", and deletes the task of automatic cancellation. This prevents you from being canceled even though you are checking in.

表１１（ａ）は、会議室提供情報ＤＢ４９２に記憶されているアクセスポイントテーブルの一例を示す。アクセスポイントテーブルには後述するアクセスポイントが設置されている場所が登録されている。アクセスポイントテーブルは、ＭＡＣアドレス、棟、フロア及び方位の各項目を有している。アクセスポイントの場所を特定する棟、フロア又は方位をカテゴリという。

Table 11 (a) shows an example of the access point table stored in the conference room provision information DB 492. The location where the access point described later is installed is registered in the access point table. The access point table has each item of MAC address, building, floor and direction. The building, floor, or orientation that specifies the location of the access point is called a category.

The MAC address is a physical address uniquely assigned to the hardware of a network device such as a LAN card that is set to identify each node (each individual) on the network. In Table 11 (a), the MAC address of the access point is registered. The building is the building where the access point is installed, the floor is the floor of the building where the access point is installed, and the direction is where the access point is on the floor (for example, north, south, east, and west, but the number indicating the section, Indicates whether it is installed near the XX stairs, near the XX elevator, etc.). Therefore, if you know the MAC address, you can know where the access point is.

Table 11 (b) shows an example of the conference room location table stored in the conference room provision information DB 492. The place where the meeting room 6 is located is registered in the meeting room place table. The conference room location table has the conference room name, building, floor, and orientation items. The conference room name is the name of the conference room 6. The building, floor, and orientation are the same as in Table 11 (a). Therefore, if a place is specified, the conference room 6 near this place can be known.

<< Terminal equipment >>
FIG. 8 is an example of a functional block diagram showing the functions of the terminal device 60 and the conference room terminal 90 in a block shape. The functions of the registration terminal 50 and the electronic device 70 will be described as necessary.

The terminal device 60 includes a communication unit 61a, an operation reception unit 61b, a display control unit 61c, a chat communication unit 62, a text display unit 63, an application communication unit 64, a server communication unit 65, a display control unit 66, an application communication unit 67, and a terminal. It has a communication unit 68, an information acquisition unit 69, a communication unit 81, a display control unit 82, a reservation request unit 83, and an application communication unit 84. Each of these functional units included in the terminal device 60 is a function realized by operating any of the configuration categories shown in FIG. 5 by an instruction from the CPU 501 according to a program developed from the HD 504 to the RAM 503. It is a means. This program is distributed from a server for program distribution or stored in a storage medium. Since the chat application 60a, the conference application 60b, and the reservation application 60c are operating on the terminal device 60, the program includes the chat application 60a, the conference application 60b, and the reservation application 60c.

The communication unit 61a transmits and receives various information to and from the conference management server 30 and the reservation management server 20. The operation reception unit 61b receives various operations of the participants with respect to the terminal device 60.

The display control unit 61c interprets the screen information of various screens and displays it on the LCD 206. The operation reception unit 61b and the display control unit 61c have, for example, a browser function and can execute a Web application. For example, the reservation setting screen received from the reservation management server 20 is displayed, and the operation reception unit 61b receives the reservation information set by the reservation person.

The chat communication unit 62 of the chat application 60a transmits and receives various information to and from the chat server 10. In the present embodiment, the information regarding the reservation of the conference room 6 is received from the chat server 10, and the chat server 10 is notified that the information has been read, whether the conference room 6 is used or canceled, and the like.

The text display unit 63 of the chat application 60a displays the text (information regarding the reservation of the conference room 6) transmitted from the chat server 10. For example, the source is a bot and the text is displayed as if the bot had typed it.

The application communication unit 64 of the chat application 60a calls the conference application 60b and transmits the conference identification information to the conference application 60b. When the chat server 10 notifies the information regarding the reservation of the conference room 6, the information for identifying the conference application 60b is transmitted to the terminal device 60. Therefore, the chat application 60a specifies the conference application 60b to the OS to identify the conference. Request notification of information. The OS can start the conference application 60b.

The server communication unit 65 of the conference application 60b communicates with the conference management server 30. The two-dimensional code including the conference identification information is acquired from the conference management server 30 and the like. The two-dimensional code is used for authentication at check-in. It may be a few digits for authentication.

The display control unit 66 of the conference application 60b displays a two-dimensional code or the like including the conference identification information on the LCD 206.

The application communication unit 67 of the conference application 60b acquires various information (conference identification information and the like included in the information related to the reservation of the conference room 6) from the chat application 60a via the OS.

The terminal communication unit 68 communicates with the conference room terminal 90 and transmits conference identification information and the like. The terminal communication unit 68 detects the presence of the conference room terminal 90 by short-range wireless communication such as Bluetooth (registered trademark), and when the conference room terminal 90 is detected, transmits the conference identification information. In addition, a function of displaying a two-dimensional code on the conference room terminal 90 (when checking in with the two-dimensional code) is provided.

The information acquisition unit 69 acquires the start time, end time, automatic cancellation time, check-in status, and the like of each conference room from the conference management server 30 via the server communication unit 65. This is to display the reservation status screen 300 as shown in FIG.

The communication unit 81 of the reservation application 60c communicates with the reservation management server 20. This is to reserve a vacant meeting room, including a meeting room that has been automatically canceled. The reservation request unit 83 reserves the conference room for the reservation management server 20 using the information acquired by the application communication unit 84.

The display control unit 82 of the reservation application 60c displays a screen for accepting input of the start time and the conference room, a reservation completion message, and the like. The application communication unit 84 communicates with the conference application 60b to acquire information necessary for reservation such as the conference room ID and the start time of the automatically canceled conference room.

<< Conference room terminal >>
The conference room terminal 90 includes a server communication unit 91, a terminal device communication unit 92, an operation reception unit 93, a display control unit 94, an electronic device communication unit 95, and a reservation information request unit 96. Each of these functional units included in the conference room terminal 90 is a function realized by operating any of the configuration categories shown in FIG. 6 by an instruction from the CPU 701 according to a program developed from the EEPROM 704 to the RAM 703. Or a means. This program is distributed from a server for program distribution or stored in a storage medium.

The server communication unit 91 communicates with the conference management server 30 with the server URL 993 as the destination. Since the conference room terminal 90 exists in the in-house network, it is difficult for the conference management server 30 to communicate with the conference room terminal 90. Therefore, the server communication unit 91 communicates with the conference management server 30 by communication technology such as polling (communicate with the conference management server 30 on a regular basis) or WebSocket. If there is no communication from the server communication unit 91, the connection disconnection is registered in the conference room setting information DB 498. The server communication unit 91 may communicate using a communication protocol such as HTTP, and the communication protocol is not particularly limited.

At check-in, the server communication unit 91 of the present embodiment transmits the conference identification information received from the terminal device 60 or the conference identification information manually input by the terminal device communication unit 92 to the conference management server 30. Further, the server communication unit 91 receives control information from the conference management server 30.

The terminal device communication unit 92 communicates with the terminal device 60 by short-range wireless communication such as Bluetooth (registered trademark) and NFC. In this embodiment, conference identification information and the like are received.

The electronic device communication unit 95 communicates with the electronic device 70. In the present embodiment, the control information received by the server communication unit 91 is transmitted to the electronic device 70.

The display control unit 94 displays the screen generated by the terminal application 90a on the display 718. This screen is a standby screen where you can check in and check out. The operation reception unit 93 receives various operations on the conference room terminal 90.

The reservation information requesting unit 96 repeatedly transmits the conference room ID and the authentication key to the conference management server 30 via the server communication unit 91 at a periodic timing for acquiring the reservation information. In response to this, the reservation information request unit 96 acquires reservation information via the server communication unit 91. Reservation information only needs to be obtained if there is a change. The timing is a cycle of several seconds to several minutes. The shorter the cycle, the earlier the reservation information can be updated, but the communication load also increases, so the decision is made by considering both. In this embodiment, it is set to, for example, 30 seconds. In addition, at least the conference management information (reservation information) of the conference room 6 on the day can be received via the server communication unit 91.

In a situation where the reservation information requesting unit 96 cannot request the reservation information from the conference management server 30, the communication environment may deteriorate. For example, there is a case where radio waves interfere with each other, a wireless LAN access point breaks down, or the power is turned off. It is thought that the communication environment will deteriorate even if a power outage occurs. Further, even if the conference room terminal 90 fails in hardware, communication may become difficult. Further, when the terminal application is not running or is operating in the background, the reservation information requesting unit 96 does not request the reservation information. In either case, the conference management server 30 detects a communication undetected state in which the state of the conference room terminal 90 is set to "disconnected".

Further, the conference room terminal 90 has a storage unit 99. The storage unit 99 is realized by the ROM 702, the EEPROM 704, and the like shown in FIG. The storage unit 99 stores the conference room ID 991, the authentication key 992, the server URL 993, the conference room name 994, and the IP address 995 of the electronic device 70. The conference room ID 991, the authentication key 992, the server URL 993, and the conference room name 994 are stored by the initial settings of the conference room terminal 90. The conference room terminal 90 can communicate with the conference management server 30 to acquire reservation information by using the conference room ID 991, the authentication key 992, and the server URL 993.

<Standby screen displayed by the conference room terminal>
For comparison, the standby screen displayed by the conference room terminal 90 will be described. FIG. 9 is an example of a sequence diagram for explaining from the reservation of the conference room to the display of the standby screen.

S1: The reservation person operates the terminal device 60 to connect to the reservation management server 20 and receives authentication using the user information DB 292. If the authentication is successful, the conference room is reserved by setting the start time, end time, conference room, conference name, etc. of the conference on a predetermined Web page or a dedicated application. The communication unit 61a of the terminal device 60 transmits these reservation information to the reservation management server 20.

S1.1: The communication unit 21 of the reservation management server 20 receives the reservation information, and the reservation information management unit 22 registers the reservation information in the reservation information DB 291.

S1.2: The communication unit 21 of the reservation management server 20 notifies the conference management server 30 of the change in the reservation information together with the domain of the reservation person.

S1.3: The reservation information acquisition unit 33 of the conference management server 30 requests the reservation information by designating the domain that identifies the customer from the reservation management server 20 periodically or in response to the notification from the reservation management server 20 ( The license information of the conference management server 30 is also included for authentication).

S1.4: The communication unit 21 of the reservation management server 20 receives the request and transmits the reservation information of the reservation person having the designated domain acquired from the reservation information DB 291 by the reservation information management unit 22 to the conference management server 30. To do.

S1.5: The reservation information acquisition unit 33 of the conference management server 30 can acquire the reservation information and register it in the conference management information DB 493. The reservation information acquisition unit 33 issues conference identification information for each acquired reservation information and registers it in the conference identification information DB 494.

S1.6: The conference information notification unit 37 of the conference management server 30 detects a reservation person or a participant from the corresponding information DB 491, identifies information for identifying a group in the chat server 10, and completes the reservation in the chat server 10. Notify (including meeting identification information). As a result, the text processing unit 12 of the chat server 10 broadcasts the reservation information such as the conference identification information to the group (workspace channel) specified by the information that identifies the group. The notification may be sent by e-mail. The reservation person or the participant inputs the conference identification information as necessary at the time of check-in to the conference room terminal 90.

S2: The reservation information requesting unit 96 of the conference room terminal 90 specifies the authentication key 992 and the conference room ID 991 and requests the reservation information from the conference management server 30 to the server URL 993 periodically or in response to the operation of the participants. To do. When the receiving unit 31b of the conference management server 30 receives the request and the pair of the authentication key and the conference room ID is registered in the conference room setting information DB 498, the reservation information (conference management information) specified by the conference room ID. Is acquired from the conference management information DB 493 and transmitted to the conference room terminal 90.

S3: The server communication unit 91 of the conference room terminal 90 receives the reservation information, and the display control unit 94 displays the reservation information on the standby screen. An example of the standby screen is shown in FIGS. 10 to 12.

<Standby screen>
The reservation information displayed by the conference room terminal 90 will be described with reference to FIGS. 10 to 12.
FIG. 10 shows an example of the standby screen I displayed by the conference room terminal 90 when the conference room is currently vacant. On the standby screen I of FIG. 10, the current status column 561, the conference room name column 562, the conference name column 563, the start time column 564, the end time column 565, the use start button 566, and the reservation column 567 after that, Etc. are displayed.

The current status column 561 indicates the current status of the conference room. The display control unit 94 of the conference room terminal 90 displays the status of the reservation information in the current status column 561. If there is no reservation information reserved at the current time, the display control unit 94 will display "vacancy" (until the next reservation can be checked in) or "waiting for entry" (next) in the current status column 561. After the check-in of the reservation is possible) is displayed.

The conference room name stored in the storage unit 99 is displayed in the conference room name column 562. The conference name included in the reservation information is displayed in the conference name column 563. Until the next reservation can be checked in, the display control unit 94 displays "No reservation" in the conference name field 563.

The start time and end time included in the reservation information are displayed in the start time column 564 and the end time column 565, respectively. In FIG. 10, since the standby screen is in a time zone when there is no reservation, the end time of the last meeting is displayed in the start time column 564, and the start time of the next meeting is displayed in the end time column 565.

In the reservation column 567 after this, the start time and end time of each conference reserved after the present are displayed according to the reservation information. The use start button 566 is displayed when the current status column 561 is "vacant". Even if the conference room is not reserved, the user can start using the conference room by pressing the use start button 566. Pressing this button is transmitted to the reservation management server 20 via the conference management server 30, reservation information is generated, and the status of the conference room is changed. The change in status is also reflected on the standby screen when the conference room terminal 90 receives the reservation information.

FIG. 11 shows an example of the standby screen II displayed by the conference room terminal 90 when the conference room is currently vacant but within a predetermined time until the start time of the next conference. In the standby screen II of FIG. 11, "waiting for entry" is displayed in the current status column 561, and the entry button 568 is displayed. Waiting for entry is equivalent to waiting for check-in. In addition, the reservation person is displayed in the reservation person name column 570. When the status of the reservation information changes to "waiting for check-in" or the like, the display control unit 94 displays "waiting for entry" and displays the entry button 568.

For example, 10 minutes before the start time, the status changes to "waiting for check-in" or the like, so the display control unit 94 displays "waiting for entry" and permits check-in. In other words, the reservation person can check in. Further, if the conference room terminal 90 does not send the check-in request by the fixed time, the task execution unit 40 of the conference management server 30 automatically cancels if the check-in is not detected. Therefore, the display control unit 94 counts down the time 569 until it is automatically canceled and displays it in the current status column 561. The time for automatic cancellation is, for example, 10 minutes after the start time.

The entry button 568 is a button for the user to check in. When this button is pressed, the reservation person can input the conference identification information.

The reservation person information is displayed in the reservation person name column 570. The reservation person may be an account included in the reservation information, or the name or nickname of the reservation person may be transmitted from the conference management server 30. In addition, a photograph of the person making the reservation or a character representing the person making the reservation may be displayed.

FIG. 12 shows an example of the standby screen III displayed by the conference room terminal 90 when the conference room is currently in use. In the standby screen III of FIG. 12, "in use" is displayed in the current status column 561, and the exit button 571 is displayed. When the reservation person inputs the conference identification information or holds the terminal device 60 over and the conference management server 30 permits check-in, the status of the conference management information DB 493 becomes "checked in". When the conference room terminal 90 receives the reservation information, the display control unit 94 detects that the status has been checked in. The display control unit 94 displays "in use" in the current status column 561 and displays the exit button 571 until the checkout is performed. Further, the display control unit 94 counts down the time until the end time and displays it in the current status column 561. The exit button 571 is a button for the reservation person to check out. When this button is pressed, a check-out request is sent to the conference management server 30, and the check-in management unit 38 of the conference management server 30 updates the status of the conference management information DB 493 to "checked out". When the conference room terminal 90 receives the reservation information, the display control unit 94 displays "vacant room" or "waiting for entry" in the current status column 561.

<Dynamic acquisition of conference room ID from the transmitter of the conference room>
Next, with reference to FIGS. 13 and 14, two methods will be described in which the user's terminal device 60 searches for a nearby conference room.

FIG. 13 is a diagram illustrating a process or operation in which the terminal device 60 acquires the conference room ID from the transmitters installed in the conference rooms A to F. In FIG. 13, six conference rooms A to F are provided on the office floor.

Inside or near each conference room A to F (for example, an entrance), facility information including at least information for identifying the facility is provided, for example, BLE (Bluetooth (registered trademark) Low Energy), Wi-Fi, or the like. Transmitters 1A to 1F for continuous or intermittent broadcast transmission based on the short-range wireless communication protocol are provided. The transmitters 1A to 1F may be the conference room terminal 90, or may be a terminal different from the conference room terminal 90.

As the facility information, for example, the conference room ID, the conference room name, the reservation status, and the like can be used. In addition, information that can identify the "name" of the facility can be used. Further, the conference management server 30 can use a number that can uniquely identify a facility such as a conference room, or a combination of a number that identifies a building and a conference room identification number that is unique within the building.

The user's terminal device 60 receives facility information having a radio wave strength equal to or higher than a predetermined threshold among the radio waves from the transmitters 1A to 1F received at the current position based on the conference application 60b installed in advance. , A list is displayed on the display unit of the terminal device 60.

The conference management server 30 has a conference management information DB 493 in which reservation information of each conference room A to F is stored. When the conference management server 30 receives a request for confirmation of the reservation status of the desired conference room from the user's terminal device 60, the conference management server 30 returns the requested conference room reservation information to the user's terminal device 60.

The user looks at the reservation status of the desired conference room returned from the conference management server 30, and selects a vacant time zone. The user operates the reservation application 60c installed in advance to select a desired conference room based on the facility information listed on the display unit of the terminal device 60, for example, WI-FI (registered trademark) communication or the like. The reservation status of a desired conference room is confirmed with the reservation management server 20 provided in a predetermined network such as a LAN (Local Area Network) by the network communication of.

Upon receiving the reservation from the user, the reservation management server 20 accepts the reservation. This completes the reservation for use in the desired conference room at the desired time zone.

According to such a mechanism, facility information transmitted from a position close to the user's current position is received through short-range wireless communication, so that the facility such as a conference room located near the user's current position is targeted. You can narrow down and make reservations for use.

<Identification of a conference room using a table that associates the MAC address of the access point with the conference room>
FIG. 14 is a diagram illustrating an operation when the conference management server 30 proposes a conference room suitable for the current location of the reservation person.
(1) First, the reservation person 201 exists in a certain direction on a certain floor of a certain building. The reservation person 201 operates the terminal device 60 to communicate with the conference management server 30. There is a wireless LAN access point 71 near the reservation person 201, and the terminal device 60 communicates with the conference management server 30 via the access point 71.
(2) The terminal device 60 transmits the MAC address of the access point 71 to the conference management server 30.
(3) The resource determination unit 43 of the conference management server 30
I. Refer to the access point table in Table 11 (a) in which the location (building, floor, direction) of the access point 71 is associated with the MAC address, and estimate the current location 5 of the reservation person 201.
II. Next, referring to the conference room location table in Table 11 (b) in which the location of the conference room is registered, the conference room 6 near the current location of the reservation person is determined and transmitted to the terminal device 60.

Since this conference room 6 is a conference room 6 near the access point 71, it is a conference room 6 near the reservation person's current location. Therefore, the conference management server 30 of the present embodiment can propose a conference room 6 close to the current location 5 of the reservation person 201.

<Operation procedure>
Subsequently, the process or operation of displaying the reservation status screen 300 by the user will be described with reference to FIG. FIG. 15 is an example of a sequence diagram illustrating a process or operation in which the terminal device displays the reservation status screen 300.

S1: The reservation information acquisition unit 33 of the conference management server 30 requests the reservation information by designating the domain that identifies the customer from the reservation management server 20 periodically or in response to the notification from the reservation management server 20 (authentication). Therefore, the license information of the conference management server 30 is also included).

S2: The communication unit 21 of the reservation management server 20 receives the request and transmits the reservation information of the reservation person having the designated domain acquired from the reservation information DB 291 by the reservation information management unit 22 to the conference management server 30.

S3: The reservation information acquisition unit 33 of the conference management server 30 acquires the reservation information and registers it in the conference management information DB 493. The reservation information acquisition unit 33 issues conference identification information for each acquired reservation information and registers it in the conference identification information DB 494.

S4: On the other hand, the user operates the terminal device 60 to activate the conference application 60b.

S5: The user causes the terminal device 60 to acquire information for identifying a nearby conference room such as a conference room ID by the method described with reference to FIG. 13 or 14, and for example, the terminal communication unit 68 of the terminal device 60 identifies the conference room. The communication unit 81 acquires the information for specifying the conference room from the conference management server 30. In this embodiment, it is assumed that the conference room ID has been acquired. In FIG. 15, for convenience of drawing, the terminal device 60 communicates with the conference room terminal 90, but it may be an access point or may communicate with a terminal other than the conference room terminal.

S6: The server communication unit 65 of the started conference application connects to the conference management server 30 with the preset URL of the conference management server 30 as the destination.

S7: The information acquisition unit 69 sends the information (start time, end time, automatic cancellation time, check-in status, etc.) necessary for displaying the reservation status screen 300 to the conference management server 30 via the server communication unit 65. Request. At the time of request, the information acquisition unit 69 can specify the conference room ID specified in step S5. However, information on all conference rooms may be requested without narrowing down the conference rooms. The terminal device 60 may request information or the like of only the conference room registered by the user (the user selects a conference room from all the conference rooms in advance and saves the conference room ID).

S8: As a result, the communication unit 31 of the conference management server 30 receives the request, and the information providing unit 41 transmits the start time and the end time to the terminal device 60 for each conference room.

S9: Similarly, the information providing unit 41 transmits the automatic cancellation time to the terminal device 60. The automatic cancellation time may be common to all conference rooms, but if it differs for each conference room, it will be transmitted for each conference room. Further, the information providing unit 41 may transmit the remaining time from the start time and the automatic cancellation time to the automatic cancellation to the terminal device 60.

S10: The information providing unit 41 transmits the check-in status (status) to the terminal device 60 for each conference room.

S11: The display control unit 66 of the conference application displays the reservation status screen 300 shown in FIG. 3 on the display 506. The display control unit 66 continues the display while updating the remaining time until the automatic cancellation by the RTC (Real Time Clock) of the own machine (for example, the unit of seconds is preferable, but the unit of minutes may also be used). Alternatively, the terminal device 60 may repeatedly acquire the remaining time until the automatic cancellation from the conference management server 30. The screen may be constructed by the terminal device 60, or may be performed by the conference management server 30 when the terminal device 60 uses the browser function.

S12: The user can confirm the reservation status by looking at the reservation status screen 300. Since the terminal device 60 repeats steps S8 to S10 periodically (may be irregular), the latest check-in status can be obtained. Further, based on the check-in status (status), the display control unit 66 does not display the remaining time until the automatic cancellation in the conference room where the reservation person checked in or the conference room where the reservation person automatically checked out. In these cases, the display control unit 66 displays the end time of the conference, the fact that the room is vacant, and the like as shown in FIG.

<Reservation status screen>
With the above processing, the reservation status screen of FIG. 3 is displayed. The reservation status screen 300 of FIG. 3 will be described. The reservation status screen 300 has each item of resource 301, usage status 302, remaining time 303 until automatic cancellation, and start time 304 of the next reservation for each conference room (for each resource).
-Resource 301 ... The name of the conference room is displayed.
-Usage status 302 ... The current usage status of the conference room is displayed based on the status. For example, waiting for entry (waiting for check-in), in use (check-in completed), vacancy, etc. are displayed.
-Remaining time until automatic cancellation 303 ... When waiting for entry, the number of minutes (seconds) until automatic cancellation is displayed. For example, "start time + automatic cancellation time (for example, 15 minutes) -current time". If in use, the end time is displayed. If it is vacant, "Vacancy" is displayed.
-Next reservation start time 304 ... The start time of the next reservation is displayed with respect to the current time.

For example, when the "remaining time until automatic cancellation" is 5 minutes or less (when it becomes less than a certain time), the display control unit 66 of the conference application 60b preferably displays the remaining time by emphasizing it in red or the like. .. It is possible to assist in deciding whether to use the resource (meeting room) after waiting for automatic cancellation. In addition to red letters, large letters, blinking, etc. may be coordinated.

In addition, the conference room name of the resource item is a link button for activating the reservation application 60c. When the conference room name is pressed when the usage status is vacant, the OS activates the reservation application 60c, and the OS notifies the reservation application 60c of the conference room ID associated with the conference room name. .. As a result, the user can reserve the conference room after automatic cancellation without inputting the conference room name. The start time may be the current time, and the end time may be fixed, for example, 30 minutes to 1 hour. However, it would be nice if the user could edit them. If the conference room name is pressed when the usage status is not vacant, the conference application 60b may display an error message or the like indicating that the reservation cannot be made yet. Instead of using the conference room name as a link to the reservation application 60c, the start button of the reservation application 60c may be displayed.

By displaying the remaining time until automatic cancellation in this way, the user can grasp the conference room that can be used earliest. For example, the conference room terminal 90 can also display the remaining time until automatic cancellation, but the user must visit each conference room. In the present embodiment, the remaining time until the automatic cancellation of a plurality of (nearby or all) conference rooms can be displayed in a list, so that the convenience can be improved.

Although the conference room names are sorted in FIG. 3, the conference room names may be sorted and displayed according to the remaining time until automatic cancellation. In this case, the terminal device 60 displays higher as the time remaining until automatic cancellation is shorter. Further, the time until automatic cancellation may be displayed on the reservation list screen 310 of FIG. 2A. For example, the remaining time until automatic cancellation is displayed over the reserved time zone. By doing this, the length of the reserved time zone can be visually understood, and it is possible to select a reservation that has a short remaining time until automatic cancellation from the reservations that can secure the meeting time that one needs.

<Reservation processing or operation>
A reservation process or operation when the reservation application 60c is activated will be described with reference to FIG. FIG. 16 is an example of a sequence diagram illustrating a procedure in which the reservation application 60c of the terminal device 60 reserves a conference room on the reservation management server 20.

S21: As described above, when the conference room name is pressed, the reservation application 60c is activated. The reservation application 60c acquires at least the conference room ID from the conference application. Any information that the conference application has can be obtained. A browser that displays the Web application of the reservation management server 20 may be started instead of the reservation application 60c. In this case, the URL of the reservation management server 20 is notified from the conference application.

S22: When the user inputs authentication information such as a user ID and password and presses the login button or the like, the operation reception unit 61b accepts the user, and the communication unit 81 transmits the login request together with the authentication information to the reservation management server 20. The communication unit 21 of the reservation management server 20 receives the authentication information and authenticates the user based on the authentication information. Here, it is assumed that the authentication is successful.

S23: When the authentication is successful, the display control unit 66 of the reservation application 60c displays the conference room name, the start time (current time), and the end time received from the conference application. The end time may be a default value (30 minutes to 1 hour, etc.), but it is displayed so as not to exceed the start time of the next reservation. In addition, by displaying the start time of the next reservation, it becomes easier for the user to determine how long the reservation can be made. The user edits the conference room name, the start time, and the end time as necessary to perform the reservation execution operation. The operation reception unit 61b receives the operation, and the communication unit 81 transmits the conference room name (conference room ID), the start time, and the end time to the reservation management server 20.

By doing so, the user can reserve the automatically canceled conference room. Not limited to automatically canceled conference rooms, reservations can be made for vacant conference rooms.

<Main effect>
As described above, since the resource reservation system 100 of the present embodiment provides the remaining time until the automatic cancellation, the user may be able to use each conference room even until the conference room is automatically canceled. Since it is possible to know that there is, it is possible to reserve a conference room by waiting for the remaining time until automatic cancellation. Therefore, it becomes easy to effectively use resources. In addition, the work of visually checking the usage status of resources (meeting room) can be eliminated, and the usability of the user can be improved.

In this embodiment, the resource reservation system 100 that allows the user to reserve a conference room from the conference application 60b on the reservation status screen 300 will be described.

In this embodiment, the hardware configuration diagrams of FIGS. 5 to 6 and the functional block diagrams shown in FIGS. 7 and 8 described in the first embodiment will be described as being applicable.

<Reservation status screen>
FIG. 17 shows an example of the reservation status screen of this embodiment. The reservation status screen 300 of FIG. 17 has items of usage status 311, detailed information 312, reservation person name 313, message 314, and button column 315. The reservation status screen 300 of FIG. 17 has a different design from that of FIG. 3, but is mainly different in that it has a button column 315.
Usage status 311 ... The same as the usage status 302 in FIG.
Detailed information 312 ... The conference room name, conference name, start time and end time are displayed. Both are included in the reservation information managed by the conference management server 30.
Reservation person name 313 ... The reservation person name is displayed. It is included in the reservation information managed by the conference management server 30.
Message 314 ... The remaining time until automatic cancellation and the start time of the next reservation are displayed.
Button column 315 ... The use button 316 is displayed now. The now-use button 316 is a button for the user to reserve a conference room without going through the reservation application 60c. In the waiting state for entering the room, the use button 316 is not displayed immediately, but it is updated to a vacant room and the use button 316 is displayed immediately when the automatic cancellation is executed. If it is in use, the use button 316 is not displayed because there is the next reservation. In the vacant room, the use button 316 is displayed now.

Therefore, the user can reserve the conference room by pressing the use button 316 immediately after seeing the conference room name and the start time of the next reservation. Since the start time of the reservation may be the current time and the end time is a predetermined time (for example, 30 minutes), the user can reserve the conference room by simply pressing the use button 316 immediately. However, the conference application 60b may display the screen by pressing the use button 316 immediately and accept the input of the current time and the end time.

<Reservation processing or operation>
A reservation process or operation when the use button is pressed immediately will be described with reference to FIG. FIG. 18 is an example of a sequence diagram illustrating a procedure in which the conference application 60b of the terminal device 60 reserves a conference room on the conference management server 30.

S31: As described above, the user now presses the use button 316. The operation reception unit 61b of the terminal device 60 accepts the operation, and the server communication unit 65 of the conference application 60b transmits the conference room ID to the conference management server 30 together with the fact that the use button 316 is pressed immediately.

S32: The communication unit 31 of the conference management server 30 receives the fact that the use button 316 has been pressed and the conference room ID, and the reservation unit 42 makes a reservation together with the conference room ID, the start time, and the end time via the communication unit 31. The request is transmitted to the reservation management server 20. The start time may be the current time, the end time may be the start time + 30 minutes, or the like. The conference management server 30 holds license information (a token indicating that it is a conference management server) for making a reservation from the reservation management server 20 in advance, and the authority to make a reservation is granted. Therefore, in this embodiment, the reservation person is the conference management server.

S33: The reservation management server 20 reserves the conference room. The reservation information after the reservation is transmitted to the conference management server 30, and is also reflected on the reservation status screen 300 displayed by the terminal device 60.

<Main effect>
As described above, in addition to the effect of the first embodiment, the resource reservation system 100 of the present embodiment is provided with the use button immediately, so that the user can make a reservation with less man-hours.

In this embodiment, the resource reservation system 100 that allows the user to make a reservation waiting for cancellation from the conference application on the reservation status screen 300 will be described.

In this embodiment, the hardware configuration diagrams of FIGS. 5 and 6 and the functional block diagrams shown in FIGS. 7 and 8 described in the first embodiment will be described as being applicable.

<Reservation status screen>
FIG. 19 shows an example of the reservation status screen 300 of this embodiment. In the description of FIG. 19, the difference from FIG. 17 will be mainly described. The reservation status screen 300 of FIG. 19 displays not only the immediate use button 316 but also the cancellation waiting reservation button 318 and the button 319 to be used at the next time in the button column 315, and further, the item of the detailed reservation button 317. have.
-The cancellation waiting reservation button 318 displays the usage status while waiting for entry. The waiting-for-cancellation reservation is a button for the user to reserve the use of the conference room when the reservation is automatically canceled before the automatic cancellation.
-The button 319 to be used for the next time is displayed when there is no reservation at the time after the current meeting (14:00 to 16:00 in the example of the meeting room B). The user can make a reservation for a predetermined time (for example, 30 minutes, therefore, 14:00 to 14:30) with the authority of the conference management server 30. By pressing this button, the screen of the detailed reservation button 317 described below (the conference room name and the next start time have been entered) may be activated.
-A link for opening the detailed reservation input screen of each conference room is embedded in the detailed reservation button 317. The conference application 60b may automatically display the selected conference room and the time when there is no latest reservation by using the conference room ID of the selected conference room. A screen example will be described with reference to FIG. As a screen display method,
(i) Open the web application of the reservation management server with a browser.
(ii) The reservation application 60c for making a reservation on the reservation management server starts and displays the reservation screen.
and so on.

If the user authentication to the reservation management server 20 is successful, the terminal device 60 directly opens the reservation screen, but if the authentication is not successful, the authentication screen is opened. In addition, the link may be a button embedded in the usage status, the conference room name, or the like.

FIG. 20 is an example of a diagram illustrating a transition between the cancellation waiting reservation button 318 and the button 319 used at the next time. FIG. 20A shows a transition example of the cancellation waiting reservation button 318.
A. When the cancellation waiting reservation button 318 is pressed, the reservation cancellation button 318-2 for displaying the information "cancellation waiting reservation cancellation" is displayed on the own terminal. When the reservation cancellation button 318-2 is pressed, the cancellation wait is canceled.
B. In the other terminal device 60, the information "waiting for cancellation" is displayed. In the other terminal device 60, the cancellation waiting reservation button 318 may not be displayed.

Further, after the reservation cancellation button 318-2 is displayed, the process is as follows.
C. If canceled automatically, the information "Reserved" will be displayed.
D. If the previous user checks in without automatic cancellation, the information "Could not make a reservation" will be displayed.

The conference management server 30 displays C and D only on the terminal device 60 for which the cancellation waiting reservation button 318 is pressed. In the other terminal device 60, since the usage status changes during use by updating the reservation status screen, the button 319 is switched to be used at the next time.

The method of specifying the terminal device 60 in which the conference management server 30 presses the cancellation waiting reservation button 318 is to transfer the application ID, the user ID, the authentication ticket, or the like to the terminal device 60 when the cancel waiting reservation button 318 is pressed. There is a way to replace it with. The information providing unit 41 of the conference management server 30 has a reservation cancellation button 318-2 or "waiting for cancellation" depending on whether or not the screen information of the reservation status screen is transmitted to the terminal device 60 that has pressed the reservation waiting button 318. Control which of the two is displayed.
-The transition of A may be performed in the terminal device 60.
-For the transition of B, it is determined that the information providing unit 41 of the conference management server 30 is not the terminal device 60 for which the cancellation waiting reservation button 318 has been pressed, and "waiting for cancellation" is displayed. When the other terminal device 60 is displaying the reservation status screen 300, it may be a push transmission from the conference management server 30 to the other terminal device 60. Alternatively, "waiting for cancellation" may be displayed in response to a user operation or a request from the conference application. When the other terminal device 60 is not displaying the reservation status screen 300, when the other terminal device 60 communicates with the conference management server 30 to display the reservation status screen 300, the conference management server 30 tells the other terminal device 60. "Waiting for cancellation" is displayed.
-The transition between C and D is determined to be the terminal device 60 in which the information providing unit 41 of the conference management server 30 has pressed the cancellation waiting reservation button 318, and displays "reserved" or "cannot be reserved". .. When the terminal device 60 is displaying the reservation status screen 300, it may be a push transmission from the conference management server 30 to the terminal device 60. Alternatively, "reserved" or "cannot be reserved" may be displayed in response to a user operation or a request from the conference application. When the terminal device 60 is not displaying the reservation status screen 300, when the terminal device 60 communicates with the conference management server 30 to display the reservation status screen 300, the conference management server 30 sends "reserved" to the terminal device 60. Could not make a reservation "is displayed.

FIG. 20B shows a transition example of the button 319 to be used in the next time.
E. When the button 319 to be used at the next time is pressed, the reservation cancellation button 319-2 displaying the information "cancellation of reservation for the next time" is displayed on the own terminal. The transition of E may be the same as that of A. When the reservation cancellation button 319-2 is pressed, the reservation is canceled.
F. When the button 319 to be used at the next time is pressed, the information "there is a next reservation" is displayed on the other terminal device 60. The transition of F may be the same as that of B.

The terminal device 60 may display a list screen of the reservation information of the conference room as shown in FIG. 2A instead of the button transition as shown in FIG. 20.

FIG. 21 shows an example of the detailed reservation screen 330 displayed after the link of the detailed reservation button 317 is pressed. The detailed reservation screen 330 is a reception screen that accepts the conference name, the conference room name, and the start time and end time of resource use. When the detailed reservation button 317 is pressed, the detailed reservation screen 330 of FIG. 21 is displayed. The detailed reservation screen 330 has a conference name column 331, a conference room name column 332, a start time column 333, and an end time column 334. The user can enter an arbitrary conference name in the conference name field 331. In the conference room name column 332, the conference room name displayed on the reservation status screen 300 is displayed. The end time of the current meeting is automatically entered in the start time field 333. For example, the start time + 30 minutes is automatically entered in the end time field 334.

The user can make a reservation as it is, or can make a reservation after editing the start time and end time.

<Reservation processing or operation>
A reservation process or operation when the cancellation waiting reservation button 318 is pressed will be described with reference to FIG. 22. FIG. 22 is an example of a sequence diagram illustrating a procedure in which the conference application of the terminal device 60 reserves a conference room on the conference management server 30 when the cancellation waiting reservation button 318 is pressed.

S41: The user presses the cancellation waiting reservation button 318 of the conference room A on the reservation status screen 300. The operation reception unit 61b accepts the operation (transition of A in FIG. 20). As a result, the conference room ID is specified.

S42: The server communication unit 65 of the conference application specifies the conference room ID and sends a cancellation waiting reservation request to the conference management server 30.

S43: The communication unit 31 of the conference management server 30 receives the cancellation waiting reservation request, and the reservation unit 42 registers the cancellation waiting reservation in association with the reservation ID. Therefore, the user can reserve the conference room before the automatic cancellation.

Next, the case where the status of the reservation information of the conference room waiting for cancellation changes to checked in without being automatically canceled will be described. In this case, the reservation unit 42 deletes the reservation information waiting for cancellation.

S44: The conference room terminal 90 of the conference room A accepts check-in by inputting the conference identification number. The server communication unit 91 of the conference room terminal 90 transmits a room entry (check-in request) to the conference management server 30 together with the conference room ID and the conference identification information.

S45: The check-in management unit 38 of the conference management server 30 permits check-in when the pair of the conference identification information and the conference room ID is registered in the conference identification information DB 494. Change the status of the conference management information DB493 to "Checked in".

S46: Since the automatic cancellation was not performed, the reservation unit 42 deletes the reservation waiting for cancellation in step S43 specified by the reservation ID of the conference management information DB 493.

S47: The communication unit 31 of the conference management server 30 displays the failure of the reservation waiting for cancellation on the terminal device 60 (transition of D in FIG. 20).

S48: The conference management server 30 may further use an e-mail or a chat server 10 to notify the failure of waiting for cancellation. When the chat server 10 is used, the conference information notification unit 37 refers to the correspondence information DB 491 and transmits a failure to the chat server 10 together with information for identifying the notification destination group. Alternatively, when requesting a reservation waiting for cancellation, the e-mail address or the like saved by the conference application may be sent to the information processing device together with the conference room ID.

Next, a case where the reservation of the conference room waiting for cancellation is automatically canceled will be described.

S49: The task execution unit 40 of the conference management server 30 executes the task at the time of automatic cancellation (after a predetermined time has elapsed from the start time) and cancels the reservation. The canceled reservation is specified by the reservation ID, and the check-in management unit 38 deletes the reservation information in the conference management information DB or sets the status to cancel.

S50: Further, it is detected that there is a reservation waiting for cancellation associated with the reservation ID of the reserved reservation canceled, and the reservation unit 42 executes the reservation waiting for cancellation. That is, the reservation unit 42 specifies the conference room ID, the start time (end time of the canceled reservation) and the end time (default value such as 30 minutes) and transmits the transmission to the reservation management server 20. Instead of executing the task of automatic cancellation, the reservation person of the reservation to be canceled may be changed to the conference management server 30.

S51: The communication unit 21 of the reservation management server transmits the success of the reservation to the conference management server 30. The communication unit 31 of the conference management server 30 receives the reservation success.

S52: The reservation unit 42 of the conference management server 30 notifies the terminal device 60 of the success of the reservation waiting for cancellation via the communication unit 31 (transition of C in FIG. 20). Again, either email or chat server 10 or both may be used.

S53: The reservation information acquisition unit 33 of the conference management server 30 requests the reservation information by designating the domain that identifies the customer from the reservation management server 20 periodically or in response to the notification from the reservation management server 20 (authentication). Therefore, the license information of the conference management server 30 is also included).

S54: The communication unit 21 of the reservation management server 20 receives the request and transmits the reservation information of the reservation person having the designated domain acquired from the reservation information DB 291 by the reservation information management unit 22 to the conference management server 30.

S55: The communication unit 31 of the conference management server 30 transmits the start time, end time, automatic cancellation time, check-in status, and the like to the terminal device 60. This is to update the reservation status screen 300. However, if the terminal device 60 does not display the reservation status screen 300, it is not necessary to transmit.

S56: The server communication unit 65 of the terminal device 60 receives the start time, end time, automatic cancellation time, check-in status, and the like, and the display control unit 66 reflects them on the reservation status screen 300. The usage status item is in use, and the button column 315 is "Use at next time".

<Summary>
As described above, in addition to the effect of the first embodiment, the resource reservation system 100 of the present embodiment is provided with the cancellation waiting reservation button 318, so that the user can reserve the conference room before the automatic cancellation.

<Example of reservation status screen on centralized terminal>
Although the reservation status screen 300 displayed by the personal terminal device 60 has been described with reference to FIGS. 3, 17, and 19, a centralized terminal may be provided in common in some conference rooms. The reservation status screen 300 displayed by the centralized terminal will be described.

FIG. 23 shows an example of the reservation status screen 300 displayed by the centralized terminal. In the explanation of FIG. 23, the difference from FIG. 17 will be mainly described. Since the reservation status screen 300 of FIG. 23 is used not only by unreserved persons but also by reserved persons and participants who have already checked in, all buttons including not only the entry button (check-in) but also the exit button (check-out) are pressed. indicate.
-If the usage status is waiting for entry, the entry button 321 is displayed. This is because the reservation person also operates.
-When the usage status is in use, the extension button 322 and the exit button 323 are displayed. This is because the reserved person who has already checked in will extend or check out. If extension is not possible, the extension button will not be displayed.

The information providing unit 41 of the conference management server 30 determines whether it is a personal terminal device 60 or a centralized terminal according to the application ID and the terminal identification information, displays all buttons in the case of a centralized terminal, and displays all the buttons of the personal terminal device 60. In this case, the reservation status screen 300 as shown in FIG. 17 is displayed on the terminal device 60.

<Main effect>
As described above, in the resource reservation system 100 of the present embodiment, in addition to the effect of the first embodiment, the user can make a reservation waiting for cancellation from the conference application, so that the user can make a reservation with less man-hours.

<Other application examples>
Although the best mode for carrying out the present invention has been described above with reference to examples, the present invention is not limited to these examples, and various modifications are made without departing from the gist of the present invention. And substitutions can be made.

For example, a plurality of conference management servers 30 may exist, or the functions of the conference management server 30 may be distributed to a plurality of servers. Further, the reservation management server 20 and the conference management server 30 may be integrated.

Also, the group of devices described in the examples merely represents one of a plurality of computing environments for implementing the embodiments disclosed herein. In certain embodiments, the conference management server 30 includes a plurality of computing devices, such as a server cluster. The plurality of computing devices are configured to communicate with each other via any type of communication link, including networks, shared memory, and the like, and perform the processes disclosed herein.

Further, the conference management server 30 can be configured to share the disclosed processing steps, such as FIGS. 9, 15, 16, 18, and 22 in various combinations. For example, the process executed by a predetermined unit can be executed by a plurality of information processing devices included in the conference management server 30. Further, the conference management server 30 may be integrated into one server device or may be divided into a plurality of devices.

Further, the resource reservation system 100 of this embodiment can also be referred to as a Web service. Web services are various services provided by applying Internet-related technologies. For example, a conference room rental service and various rental services can be mentioned. A system that uses Web services is called a usage system.

Further, the configuration examples shown in FIGS. 7 and 8 shown in the above embodiments are divided according to the main functions in order to facilitate understanding of the processing of the resource reservation system 100. However, the present invention is not limited by the method and name of division of each processing unit. The resource reservation system 100 can be divided into more processing units according to the processing content. It is also possible to divide one processing unit so as to include more processing.

Each function of the embodiment described above can be realized by one or more processing circuits. Here, the "processing circuit" in the present specification is a processor programmed to execute each function by software such as a processor implemented by an electronic circuit, or a processor designed to execute each function described above. It shall include devices such as ASIC (Application Specific Integrated Circuit), DSP (digital signal processor), FPGA (field programmable gate array) and conventional circuit modules.

10 Chat server 20 Reservation management server 30 Conference management server 50 Registration terminal 60 Terminal equipment 70 Electronic equipment 90 Conference room terminal 100 Resource reservation system

Japanese Unexamined Patent Publication No. 2016-004511

Claims (14)

A resource reservation system having an information processing device for holding information related to resource reservation and a terminal device.
The terminal device is
A resource reservation system including a display control unit that displays the remaining time until the reservation of the resource is automatically canceled based on the information received from the information processing device for each resource. The information processing device holds information regarding resource reservation, and the information processing device holds information.
The display control unit displays the remaining time until the automatic cancellation of the resource by using the start time when the use of the resource is started transmitted from the information processing apparatus and the time for automatically canceling the resource. The resource reservation system according to claim 1, wherein the resource reservation system is used. The terminal device is
A terminal communication unit that wirelessly communicates with a terminal installed in a resource or a terminal installed in the vicinity of the resource and acquires identification information of the resource.
An information acquisition unit that receives from the information processing device the start time at which the resource identification information acquired by the terminal communication unit is specified and the use of the resource is started, and the time for automatic cancellation of the resource. The resource reservation system according to claim 2, wherein the resource reservation system comprises. A communication unit that communicates with the information processing device via an access point, transmits the MAC address of the access point to the information processing device, and acquires identification information of the resource associated with the MAC address.
It is characterized by having an information acquisition unit that receives from the information processing apparatus the start time at which the resource identification information is specified and the use of the resource is started, and the time at which the resource is automatically canceled. The resource reservation system according to claim 2. The display control unit according to any one of claims 1 to 4, wherein when the remaining time until the automatic cancellation of the resource becomes less than a certain time, the display control unit emphasizes and displays the remaining time. Resource reservation system. The resource reservation system according to any one of claims 1 to 5, further comprising an information processing terminal that displays the remaining time until automatic cancellation. The display control unit uses the plurality of resources for each resource, not within a predetermined time from the start time of use, to the effect of waiting for entry within a predetermined time, to the effect that the resource is in use, or to use the resource not within a predetermined time from the start time of use. Display one of the vacancies that are not among them,
The resource reservation system according to any one of claims 1 to 5, wherein the remaining time until automatic cancellation is displayed for the resource waiting to enter the room. The display control unit displays a button for accepting a reservation of the resource from the user for the resource of the vacancy.
The resource reservation according to claim 7, wherein the terminal device has a reservation requesting unit that requests the information processing device to reserve the resource together with the identification information of the resource when the button is pressed. system. The display control unit displays a button for accepting a waiting for cancellation of the resource from the user for the resource waiting to enter the room.
The terminal device has a reservation request unit that requests the information processing device to wait for cancellation together with the identification information of the resource when the button is pressed.
The information processing device
If the use of the resource is not started by the automatic cancellation time, the reservation of the resource waiting to enter the room is canceled and the resource is newly reserved, or the person who reserved the resource waiting to enter the room is referred to as the reservation person. The resource reservation system according to claim 7, wherein the resource reservation system is changed to an information processing device. The display control unit displays a button for the resource in use to accept a reservation for the resource at a time after the resource is used.
The terminal device is characterized in that, when the button is pressed, the terminal device has a reservation requesting unit that requests the information processing device to make a reservation at a time after the use of the resource together with the identification information of the resource. The resource reservation system according to 7. The display control unit displays a detailed reservation button for the resource in the vacant room, the resource waiting to enter the room, or the resource in use.
When the detailed reservation button is pressed, the reception screen for the start time and end time of the use of the resource to which the detailed reservation button is associated is displayed.
The resource reservation system according to any one of claims 8 to 10, wherein the reservation requesting unit requests the information processing apparatus to reserve the resource together with the information displayed on the reception screen. It has a centralized terminal that is commonly provided for the plurality of resources.
For each of the resources, the centralized terminal displays either the effect of waiting for entry, the effect of being in use, or the effect of vacancy.
For the resource in the vacancy, a button for accepting a reservation for the resource from the user is displayed.
For the resource waiting to enter the room, a button for accepting entry from the user is displayed.
The resource reservation system according to any one of claims 7 to 11, wherein a button for accepting leaving the room is displayed for the resource in use. It is a display method performed by a resource reservation system having an information processing device for holding information related to resource reservation and a terminal device.
The terminal device is a display method characterized by displaying the remaining time until automatic cancellation of reservation of the resource for each resource based on the information received from the information processing device. An information processing device that holds information about resource reservations.
An information processing device characterized in that, in response to a request from a terminal device, the terminal device transmits information to the terminal device for displaying the remaining time until the reservation of the resource is automatically canceled for each resource. ..

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