JP2011034350A - Group reservation support system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a mechanism for soliciting participating members while reserving an accommodation, for a user who represents a group and performs an accommodation reservation procedure. <P>SOLUTION: (1) A tentative reservation application is received from a party organizer, approval from a member is requested, and a response from the member for the approval request is received. (2) A tentative reservation number related to a tentative reservation whose tentative reservation status indicates "being requested", and whose response deadline is passed already is extracted (S1805a), and the tentative reservation status is updated to "being confirmed" (S1810a). (3) A tentative reservation number related to a tentative reservation whose tentative reservation status indicates "being confirmed" is extracted (S1805b), an order number (S1810b) is settled, a new reservation number is assigned, and reservation information on the settled order number is registered in a reservation DB 14 (S1820b). (4) A tentative reservation which has ended up in reservation failure is canceled (S1825b) and the tentative reservation status is updated to "termination" (S1830b). <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to a mechanism for managing accommodation reservations online, and more particularly to a function for supporting accommodation reservation procedures by a user representing a group.

<Prior art 1>
There is known a mechanism for supporting a calling process leading to service reservation (see, for example, Patent Document 1).
In this system, members (representatives, secretaries, etc.) representing various constituents (circles, clubs, departments, etc.) can provide various services (sports for sports facilities, competition planning, provision of accommodation facilities, rental of conference rooms). , Etc.) is reserved in units of constituents (the same document [0002] to [0004]). As a premise, “the number of participants is a certain number or more” is a use condition of the various services.

Specifically, the reservation is generally established by the following procedure (see FIG. 11, [0053] to [0054]).
(1) An application for provisional reservation is received from the client device (S11).
(2) The connection destination data and the like of other members belonging to the structure related to the provisional reservation application are fetched from the structure master file, and a temporary reservation guidance notification is issued to the client devices owned by those members (S15, FIG. 9).
(3) A response is received from the client device of another member, and it is determined whether or not a certain condition is satisfied, such as whether or not there are a certain number of respondents that receive service provision (S17). ).
(4) If the conditions are satisfied, the ID of the service to be used, the ID of the structure, the ID of the member to be registered, etc. are registered in the reservation registration file (S18).

<Prior Art 2>
A mechanism for transmitting a broadcast mail to a plurality of mail addresses input on an input form in a Web page is known (see, for example, Patent Document 2).
Specifically, a broadcast mail is transmitted according to the following procedure (see FIG. 3 of the same document).
(1) The user inputs the name of the other party, the destination mail address, the message, etc. in a predetermined input field in the Web page (FIG. 4, [0009]).
(2) The user terminal transmits the data input in (1) above to the server.
(3) The server device generates an e-mail based on the data received in (2) and transmits it to the input e-mail address.

<Prior Art 3>
A banquet reservation support system having a function of displaying the number of participants of a banquet is known (see, for example, Patent Document 3).
Specifically, each time a candidate candidate who has consulted via the system from the banquet secretary answers whether or not he / she can participate through the system, the number of prospective participants is counted and stored in a predetermined storage means. (See the same reference [0057]). Then, each time a request is received from the secretary or the participant, the number of prospective participants is totaled, and the total value is displayed in the form of a graph as intermediate progress (or results) (see the same document [0058], FIG. 5).

<Prior Art 4>
On the online accommodation reservation site, services for searching for accommodation facilities and services for accepting reservations for accommodation are provided (see, for example, Non-Patent Document 1).
If you use this site, you can search for "rooms with vacancies" by entering the desired accommodation conditions (schedule, area, budget, number of people, etc.) (Non-patent document 2, Non-patent document) 3). You can also make online reservations (same as above).

JP 2003-108840 A JP 2002-169925 A JP 2006-323805 A

Rakuten Travel Inc., “Rakuten Travel”, [online], Internet <URL: http://travel.rakuten.co.jp/index.html> Rakuten Travel Co., “How to use Rakuten Travel-Domestic accommodation reservation flow”, [online], Internet <URL: http://travel.rakuten.co.jp/howto/domestic.html> Rakuten Travel Co., Ltd., “Help-Domestic Reservation”, [online], Internet <URL: http://travel.rakuten.co.jp/help/kokunai/hotel/01.html>

[1. Group reservations]
FIG. 1 shows a procedure for accommodation reservation using a conventional online accommodation reservation site.
As shown in FIG. 1, a user (applicant) who uses the site operates a terminal to search for an accommodation plan (S105), inputs applicant information (S110), and reserves or arranges (hereinafter simply referred to as “simply”). By applying for "Reservation" (S115), the reservation is established.
Therefore, the accommodation conditions (schedule, accommodation destination, budget, number of people, etc.) need to be confirmed when the accommodation plan is searched and the desired plan is selected.

Moreover, it is normal that a capacity (upper limit of the number of guests) is set for each guest room of the accommodation facility. Therefore, when booking a stay in a group consisting of a plurality of members, if the number of staying members is not confirmed, the number of rooms to be secured cannot be confirmed, and the accommodation plan search can be performed effectively. Can not.
On the other hand, each member of the group cannot determine whether or not to participate in accommodation unless the schedule, accommodation, budget, etc. are determined to some extent.

Due to the circumstances described above, a group secretary consisting of a plurality of members is forced to take the following procedure, for example, when reserving an accommodation.
(1) Use the search function of the online accommodation reservation site to set candidates such as dates, accommodations, and budgets.
(2) The members set in (1) above are notified to each member by e-mail or the like, and asked whether or not to participate individually by e-mail or the like.
(3) The answers in (2) above are collected manually and the accommodation conditions (schedule, accommodation, budget, number of people, etc.) are determined.
(4) Retrieval of the accommodation plan using the online accommodation reservation site under the accommodation conditions determined in (3) above (S105), and if the reservation is possible, input the applicant information ( (S110), an application for reservation is made (S115).

[2. Limitations of prior art]
The mechanism of <Prior Art 1> accepts a “provisional reservation” before the actual reservation and secures a period for recruiting participants. It also automates procedures for recruiting participants, receiving responses to recruitment, and counting the number of participants.
However, the mechanism of <Prior Art 1> assumes a scene in which a service for which the use condition is “the number of participants is a certain number or more” is reserved. Therefore, the number of participants gathered during the tentative reservation is only data for determining whether or not the reservation is possible (whether or not the service use conditions are satisfied).
That is, the above <Prior Art 1> is not a mechanism for planning that the number of service orders varies depending on the number of participants.

[3. Problems to be solved by the present invention]
The problem to be solved by the present invention is to provide a user who performs an accommodation reservation procedure on behalf of a group and recruits participating members while securing an accommodation destination.

  In order to solve the above-described problems, the present invention provides a terminal for each member constituting a group composed of a plurality of members, and a server system for supporting a reservation plan for an accommodation plan performed by a secretary representing the group via a Web page; there a server system of the group reservation support system are connected via a communication network, in association with the identification information of the accommodation offer, accommodation offer which stores inventory of capacity and the accommodation offer the accommodation offer Corresponding to the information storage means, the identification information of the secretary, the identification information of the accommodation plan and the number of orders of the accommodation plan corresponding to the reservation number, the correspondence information to the provisional reservation number, Provisional reservation information storage means capable of storing secretary identification information, accommodation plan identification information, the number of provisional orders of the accommodation plan and the number of members who have decided to participate. , Provisional reservation application information receiving means for receiving identification information of the secretary, identification information of the accommodation plan, and the number of provisional orders of the accommodation plan from the terminal of the secretary, and corresponding to the identification information of the received accommodation plan The number of stocks to be read is read from the accommodation plan information storage means, and if the stock quantity is equal to or larger than the received temporary order number, the provisional order quantity is subtracted from the stock quantity stored in the accommodation plan information storage means. In addition, provisional reservation information registration means for writing each received item to the provisional reservation information storage means in association with a provisional reservation number, and specifying the mail address of each member other than the secretary by information received from the secretary's terminal Generating an approval request mail including at least temporary reservation identification data corresponding to the temporary reservation number, and identifying the approval request mail with each of the specified mail addresses. When the temporary reservation identification data is received from the approval request mail generating / transmitting means to be transmitted to the device and the terminal of the member other than the secretary, the temporary reservation number corresponding to the temporary reservation identification data is identified, and the temporary reservation information An answer receiving means for updating the number of determined participation members corresponding to the temporary reservation number stored in the storage means, and the number of determined participation members corresponding to the specified temporary reservation number are read from the temporary reservation information storage means; A first order number determination means for calculating a minimum natural number that is equal to or greater than a quotient obtained by dividing the participation determined member number by the accommodation plan capacity, and determining the order number corresponding to the provisional reservation number to the natural number; The secretary identification information and accommodation plan identification information corresponding to the provisional reservation number for which the number of orders is confirmed are read from the temporary reservation information storage means, the secretary identification information, the identification information for the accommodation plan, and the confirmation Shi Reservation information registration means and the provisional reservation information and identification information and the temporary number of orders of the accommodation plan corresponding to the provisional reservation number order number has been determined to write the number of orders in the reservation information storage means in association with the reservation number and reading from the storage means, the stock quantity corresponding to the identification information of the accommodation plan stored in the accommodation plan information storage means, releasing the temporary reservation portion for adding the difference between the number of orders which confirmed the provisional order number and the Means.

  Wherein the temporary order number corresponding to the provisional reservation number identified provisional reservation information storage means reading from, when participating Determined number of members after the update is equal to the product of the capacity and the temporary number of orders accommodation offer, tentative You may further provide the 2nd order number determination means which fixes the order number corresponding to a reservation number to this temporary order number.

  The temporary reservation information storage means can further store a response time limit in association with the temporary reservation number, and the temporary reservation application information receiving means further receives the response time limit, and registers the temporary reservation information means associates a reply period said received said tentative reservation number further writes to the temporary reservation information storage unit, the first order number determining means is either stored in said temporary reservation information storage unit when the reply period corresponding to the provisional reservation number has passed, to identify the provisional reservation number to which the approval period has elapsed, may be to confirm the number of orders corresponding to the provisional reservation number and the specific.

  When a page transmission request specifying a temporary reservation number is received from a terminal of any member, the participation determined number of members corresponding to the specified temporary reservation number is read from the temporary reservation information storage means, and the participation determined Temporary reservation confirmation page generating means for calculating a maximum integer less than or equal to the quotient obtained by dividing the number of members by the capacity of the accommodation plan, and generating a provisional reservation confirmation page including matters related to the estimated number of reservations using the integer And provisional reservation confirmation page transmitting means for transmitting the generated temporary reservation confirmation page to the member terminal.

  The temporary reservation information storage means can further store an e-mail address of each member and an approval flag indicating whether or not each member has been approved in association with the temporary reservation number. Member information registration means for writing information for identifying a member corresponding to each mail address to the temporary reservation information storage means in association with the temporary reservation number, and the approval request mail generation / transmission means specifies the member Generating an approval request mail further including member identification data corresponding to the information to be transmitted, transmitting the approval request mail to the mail address of the member corresponding to each member identification data, and the response receiving means is the member terminal When the member identification data is received together with the temporary reservation identification data from the member, the member corresponding to the member identification data is further identified. And setting an approval flag corresponding to the identified temporary reservation number stored in the temporary reservation information storage means and information identifying the identified member, and the temporary reservation confirmation page generating means Information for identifying each member corresponding to the provisional reservation number and an approval flag are further read from the provisional reservation information storage means, and information regarding the response status of each member is further obtained using the information for identifying each member and the approval flag. Further, a provisional reservation confirmation page may be generated.

  If the identified member is a secretary, the provisional reservation confirmation page generating means includes a provisional reservation confirmation page further including a reservation confirmation element for confirming the success or failure of the reservation for the provisional reservation related to the designated provisional reservation number. produced, further comprising the first order number determining means for confirmation request receiving means for receiving from the terminal of the organizer at least comprises confirmation request identification data of the reservation confirmation element, receiving the reservation confirmation request At this time, a provisional reservation number related to the reservation confirmation request may be specified, and the number of orders corresponding to the specified provisional reservation number may be determined.

  And identification information of the facility, and travel dates, corresponding to the room rooms, further comprising a facility information storage means for storing the check number of 該部Ya types, the accommodation plan information storage means, said so as to correspond to the identification information of the accommodation plan, and identification information of the facility, and travel dates, and further stores and room type of rooms, said one of the number of stocks that are stored in the temporary reservation information storage means certain When the change is caused by the update process, the combination of the facility identification information, the stay date and the room type of the guest room corresponding to the changed stock quantity is read from the accommodation plan information storage means, and stored in the facility information storage means. There may be further provided vacant number updating means for executing the same update process as the update process for the number of vacant rooms corresponding to the set.

  In order to solve the above-mentioned problem, the present invention provides a server that supports a terminal plan for each member constituting a group composed of a plurality of members and an accommodation plan reservation procedure performed by a secretary representing the group via a Web page. A group reservation support method in a group reservation support system connected to a system via a communication network, wherein the capacity of the accommodation plan and the number of inventory of the accommodation plan are stored in correspondence with the identification information of the accommodation plan The accommodation plan information storage means, the reservation information storage means capable of storing the identification information of the secretary, the identification information of the accommodation plan and the number of orders of the accommodation plan in correspondence with the reservation number, and the provisional reservation number Corresponding provisional reservation that can store secretary identification information, accommodation plan identification information, the number of provisional orders of the accommodation plan and the number of members who have decided to participate A server system having an information storage means, the temporary reservation application information receiving step for receiving the identification information of the secretary, the identification information of the accommodation plan, and the number of provisional orders of the accommodation plan from the terminal of the secretary; The inventory quantity corresponding to the received accommodation plan identification information is read from the accommodation plan information storage means, and if the inventory quantity is equal to or greater than the received provisional order quantity, the inventory stored in the accommodation plan information storage means A temporary reservation information registration step of subtracting the number of temporary orders from the number, and writing each received item to the temporary reservation information storage means in association with a temporary reservation number, and the information received from the secretary's terminal A member information specifying step for specifying the mail address of each member other than the member and an approval request mail including at least temporary reservation identification data corresponding to the temporary reservation number. And an approval request mail generation / transmission step for transmitting the approval request mail to each of the specified e-mail addresses, and when the provisional reservation identification data is received from a terminal of a member other than the secretary, the provisional reservation identification data is handled. provisional reservation number identifies the provisional reservation information and answers accepting updating the join determined number of members corresponding to the provisional reservation number stored in the storage means, participation determined corresponding to the provisional reservation number identified that The number of members is read from the provisional reservation information storage means, and the minimum natural number greater than or equal to the quotient obtained by dividing the number of members determined to participate by the capacity of the accommodation plan is calculated, and the number of orders corresponding to the provisional reservation number is calculated. Read from the temporary reservation information storage means the first order number determination step to be determined as a natural number, the secretary identification information and the accommodation plan identification information corresponding to the temporary reservation number for which the order number has been determined. A reservation information registration step of associating the identification information of the secretary, the identification information of the accommodation plan, and the confirmed order number in association with a reservation number into the reservation information storage means, and a provisional reservation in which the order number is confirmed read from the temporary reservation information storage means identification information and tentative order number of the accommodation plan corresponding to the number, inventory number corresponding to the identification information of the accommodation plan stored and the accommodation plan information storage means, tentative A temporary reservation partial release step of adding a difference between the number of orders and the determined number of orders is performed.

  In order to solve the above-mentioned problem, the present invention provides a server that supports a terminal plan for each member constituting a group composed of a plurality of members and an accommodation plan reservation procedure performed by a secretary representing the group via a Web page. A group reservation support program in a group reservation support system connected to the system via a communication network, which stores the capacity of the accommodation plan and the number of inventory of the accommodation plan corresponding to the identification information of the accommodation plan and the accommodation plan information storage means are, in correspondence with the reservation number, the identification information of the secretary, and the reservation information storing means capable of storing the number of orders of the identification information and the accommodation offer accommodation offer, the provisional reservation number Correspondingly, it is possible to store the secretary identification information, the accommodation plan identification information, the provisional order number of the accommodation plan and the number of members who have decided to participate. A temporary reservation application information receiving step for receiving from the secretary's terminal the identification information of the secretary, the identification information of the accommodation plan, and the number of provisional orders of the accommodation plan in a server system having reservation information storage means; The inventory number corresponding to the received identification information of the accommodation plan is read from the accommodation plan information storage means, and if the inventory quantity is equal to or larger than the received provisional order number, the accommodation plan information storage means stores the inventory quantity. The provisional reservation information registration step of subtracting the provisional order number from the inventory quantity and writing each received item to the provisional reservation information storage means in association with the provisional reservation number, and the information received from the secretary terminal A member information specifying step for specifying the mail address of each member other than the secretary, and an approval request mail including at least temporary reservation identification data corresponding to the temporary reservation number. Generating an approval request mail to each of the specified e-mail addresses, and when receiving the temporary reservation identification data from a terminal of a member other than the secretary, the temporary reservation identification data a formal reservation number corresponding to the answers accepting updating the join determined number of members corresponding to the provisional reservation number stored in the temporary reservation information storing means, participation corresponding to the provisional reservation number identified Read the determined number of members from the provisional reservation information storage means, calculate the minimum natural number greater than or equal to the quotient obtained by dividing the number of participation determined members by the capacity of the accommodation plan, and the number of orders corresponding to the provisional reservation number a first order number determination step of determining to the natural number, the temporary reservation information storage means and identification information of the secretary and accommodation plan corresponding to the provisional reservation number order number has been determined A reservation information registration step in which the identification information of the secretary, the identification information of the accommodation plan, and the confirmed order number are associated with a reservation number and written to the reservation information storage means, and the provisional number is confirmed. reading the identification information of the accommodation plan corresponding to the reservation number and the temporary number of orders from the temporary reservation information storing means, the stock quantity corresponding to the identification information of the accommodation plan stored in the accommodation plan information storage means, said A temporary reservation partial release step of adding the difference between the number of provisional orders and the number of confirmed orders is executed.

The server system of the present invention receives a provisional reservation application from the secretary, requests approval from the member, and receives an answer to the approval request from the member. When a predetermined condition is satisfied, the number of orders in the accommodation plan is confirmed, a reservation for the confirmed number of orders is established, and the provisional reservation that has not been reserved is canceled.
Therefore, if the server system of this invention is utilized, the secretary who performs an accommodation reservation procedure on behalf of a group can recruit a participating member, securing an accommodation destination. On the other hand, even if it is a participant, if it approves, it can participate reliably.

It is a flowchart which shows the procedure of an accommodation reservation. (Conventional example) It is a flowchart which shows the procedure of an accommodation reservation. (Embodiment) It is a block diagram which shows a system configuration. (Embodiment) It is explanatory drawing of the data item of a database. (Embodiment) It is explanatory drawing of the data item of a database. (Embodiment) It is a flowchart which shows the reception procedure of provisional reservation application. (Embodiment) It is explanatory drawing of the data item transmitted / received. (Embodiment) It is a display example of the provisional reservation confirmation page at the time of member registration. (Embodiment) It is a display example of an approval request mail. (Embodiment) It is a flowchart which shows the reception procedure of a reply. (Embodiment) It is a flowchart which shows the reception procedure of a reply. (Embodiment) It is a display example of the provisional reservation confirmation page before answering. (Embodiment) It is a display example of the provisional reservation confirmation page after answering. (Embodiment) It is a flowchart which shows the confirmation procedure of an answer condition. (Embodiment) It is a display example of the temporary reservation confirmation page before additional member registration. (Embodiment) It is a display example of the provisional reservation confirmation page at the time of additional member registration. (Embodiment) It is a display example of the temporary reservation confirmation page after additional member registration. (Embodiment) It is a flowchart which shows the procedure of a batch process. (Embodiment) It is explanatory drawing of extraction conditions, the number of orders, and the number of cancellations. (Embodiment) It is a flowchart which shows the reception procedure of a reply. (Other embodiments) It is a flowchart which shows the procedure of a batch process. (Other embodiments)

<Definition>
・ Accommodation plan: Unit for reservation (order) on online accommodation reservation site. An accommodation service of at least one night in a specific guest room (or a guest room of a specific room type) is an essential element, and optionally includes incidental services such as meals. In the present embodiment, it is assumed that the accommodation plan and the room type correspond to “one to one” or “many to one”.
・ Temporary reservations: Preferentially secure accommodation plans within a certain range. If the reservation is not reached, all or part of it can be canceled.
・ Book reservation: Synonymous with normal reservation. For comparison with “provisional reservation”, it may be expressed as “real reservation”.

Group: A group composed of multiple users. For example, clubs, circles, clubs, seminars, laboratories, departments, etc.
・ Member… Users who make up the group.
・ Secretary: A member representing the group. In the present embodiment, a member who performs an accommodation reservation procedure on behalf of a group.

<Embodiment>
[1. Overview]
The system of this embodiment is a system that manages an online accommodation reservation site, and provides a user with a service (accommodation reservation service) that accepts an accommodation reservation. The main feature is to accept “provisional reservations” that allow all members before reservation (main reservation), and after approval from n members (n is a natural number) designated by the secretary The point is to establish a reservation.
Therefore, if the system of this embodiment is used, the secretary who performs the accommodation reservation procedure on behalf of the group can recruit the participating members while securing the accommodation.

FIG. 2 shows a procedure for accommodation reservation using the system of this embodiment.
As shown in FIG. 2, the secretary operates the terminal to search for an accommodation plan (S105), inputs applicant information (S110), applies for a temporary reservation (S215), and requests approval from the member ( S220). Thereafter, the reservation is established by each member who has been requested to approve.
In FIG. 2, the processes denoted by the same reference numerals as those in FIG. 1 are the same processes. Further, the processing after the reservation is established is the same as the conventional example (for example, <Prior Art 4>).

[2. System configuration]
FIG. 3 shows the configuration of the system of this embodiment.
As shown in FIG. 3, the system according to the present embodiment as a whole includes a server system 10, a secretary user terminal 20, user terminals 30 (1 to n) of members other than the secretary, and a facility terminal 40. The server system 10 includes a user DB 11, a facility DB 12, an accommodation plan DB 13, a reservation DB 14, and a temporary reservation DB 15.
The server system 10, the user terminal 20, the user terminals 30 (1 to n), and the facility terminal 40 are connected to each other via a communication network (in the present embodiment, the Internet 50).

[2-1. Server system]
In FIG. 3, the server system 10 is a server group that manages the accommodation reservation service.
The server system 10 includes, for example, a Web server having a Web page generation / transmission function, a mail server having an e-mail generation / transmission function, a DB server that manages a database, a batch processing server that executes batch processing, and other needs. Including an AP server.

[(A) User DB]
In FIG. 3, a user DB 11 is a database that stores information on users who use the accommodation reservation service.
FIG. 4A shows main items of user information.
As shown in FIG. 4A, one piece of user information includes “user ID”, “password”, and “mail address”.

[(B) Facility DB]
In FIG. 3, the facility DB 12 is a database that stores information related to accommodation facilities that provide guest rooms in the accommodation reservation service.
In the present embodiment, a plurality of pieces of facility basic information, guest room basic information, guest room allocation information, and vacancy management information are stored, and they are assumed to correspond via key items.

FIG. 4B-1 shows main items of the facility basic information.
As shown in FIG. 4B-1, one facility basic information includes “facility ID”, “password”, “email address”, “temporary reservation possible period”, and “temporary reservation prohibition period”. Yes.
Here, the “provisional reservation available period” is the maximum number of days from the establishment of the provisional reservation to the determination of the success or failure of the main reservation. The “temporary reservation prohibition period” is the number of days during which a temporary reservation immediately before the accommodation date is prohibited. In this embodiment, these facilities can be set for each facility separately.

FIG. 4B-2 shows main items of the guest room basic information.
As shown in FIG. 4B-2, one piece of basic room information includes “facility ID”, “room type”, and “capacity”.
Here, the “room type” is a code indicating the room type of the guest room (separate Japanese room / Western room, size, etc.).

FIG. 4B-3 shows main items of the room allocation information.
As shown in FIG. 4B-3, one piece of room allocation information includes “facility ID”, “accommodation date”, “room type”, “accommodation plan ID”, and “allocation number”.
Here, the “assignment number” indicates how many rooms of each room type are assigned to which accommodation plan for each accommodation day.

FIG. 4B-4 shows main items of the vacancy management information.
As shown in FIG. 4B-4, one vacancy management information includes “facility ID”, “accommodation date”, “room type”, “number of vacant rooms”, “number of reserved rooms” and “ “Number of rooms under provisional reservation” is included.
Here, the “number of vacancies” is the number of guest rooms that are not subject to reservation or provisional reservation. “Number of reserved rooms” and “number of rooms under provisional reservation” are the numbers of rooms subject to reservation and provisional reservation, respectively.

[(C) Accommodation plan DB]
In FIG. 3, the accommodation plan DB 13 is a database that stores information on an accommodation plan that is a target of reservation (order) in the accommodation reservation service.
In the present embodiment, a plurality of accommodation plan basic information and inventory management information are stored, respectively, and these are handled through key items.

FIG. 4C-1 shows main items of the accommodation plan basic information.
As shown in FIG. 4C-1, one accommodation plan basic information includes “accommodation plan ID”, “facility ID”, “accommodation date”, “room type”, and “capacity”.
Here, the “capacity” is the maximum number of guests of the room type corresponding to the accommodation plan, and corresponds to the “capacity” of the basic room information (FIG. 4B-2).

FIG. 4C-2 shows main items of inventory management information.
As shown in FIG. 4C-2, one piece of inventory management information includes “accommodation plan ID” and “stock quantity”.
Here, the “stock quantity” is the number of accommodation plans that are not subject to reservation or provisional reservation.

[(D) Reservation DB]
In FIG. 3, the reservation DB 14 is a database that stores reservation information of the accommodation reservation service.
FIG. 5D shows main items of the reservation information.
As shown in FIG. 5D, one piece of reservation information includes “reservation number”, “temporary reservation number”, secretary “user ID”, “accommodation plan ID”, and “number of orders”.
In the present embodiment, the processing after the reservation information is registered in the reservation DB 14 is the same as that of the online reservation site of the conventional example (<Prior Art 4> above), except where otherwise noted.

[(E) Temporary reservation DB]
In FIG. 3, the temporary reservation DB 15 is a database that stores information related to temporary reservation in the accommodation reservation service.
In the present embodiment, a plurality of provisional reservation basic information, provisional reservation management information, member basic information, and member management information are stored in each case, and these correspond to each other via key items.

FIG. 5E-1 shows main items of the provisional reservation basic information.
As shown in FIG. 5 (e-1), one temporary reservation basic information includes “temporary reservation number”, secretary “user ID”, “accommodation plan ID”, “number of temporary orders”, “capacity”, It includes “response deadline”, “message file path”, and “temporary reservation identification data”.
Here, “capacity” is the capacity of the accommodation plan related to the provisional reservation, and corresponds to “capacity” of the accommodation plan basic information (FIG. 4C-1). “Temporary reservation identification data” is data (encrypted data, hash value, etc.) for identifying a temporary reservation number.
Note that the “capacity” may not be stored in the temporary reservation basic information, and the “capacity” of the accommodation plan basic information (FIG. 4C-1) may be read as needed.

FIG. 5E-2 shows the main items of temporary reservation management information.
As shown in FIG. 5E-2, one temporary reservation management information includes “temporary reservation number”, “number of members determined to participate”, “number of reservation establishment plans”, “number of unanswered members” and “ "Tentative reservation status" is included.
Here, the “number of members determined to participate” is the number of members determined to participate in the accommodation related to the provisional reservation. The “provisional reservation status” is a category (“requesting” (initial value), “confirming”, “finished”, “closed”, “cancelled”, etc.) indicating the progress of processing related to temporary reservation.
In this embodiment, the initial value of the “number of members determined to participate” is set to 1, and the number of participants includes a secretary in advance. Note that the initial value of the “number of members determined to participate” may be set to 0, and approval of participation may be obtained from the secretary. Further, 1 may be added when the “number of members determined to participate” is read out.

FIG. 5E-3 shows main items of the basic member information.
As shown in FIG. 5E-3, one member basic information includes “temporary reservation number”, “member ID”, “nickname”, “mail address”, and “member identification data”.
Here, “member identification data” is data (encrypted data, hash value, etc.) for identifying information (for example, “member ID”, “nickname”, or “mail address”) that identifies a member.
Note that “nickname” or “mail address” may be used as “member ID”.

FIG. 5E-4 shows main items of the member management information.
As shown in FIG. 5E-4, one piece of member management information includes “temporary reservation number”, “member ID”, “answer flag”, and “approval flag”.
Here, the “answer flag” is a flag indicating whether or not the member has already been answered. The “approval flag” is a flag indicating whether or not the member has approved, and indicates approval when significant. Depending on the combination of “answer flag” and “approval flag”, unanswered, unapproved and approved are expressed as follows.
・ If the “answer flag” is not significant, no answer is given.
・ If the “answer flag” is significant and the “approval flag” is not significant, it is not approved.
・ Approve if both “answer flag” and “approval flag” are significant.

[2-2. User terminal]
In FIG. 3, a user terminal 20 and user terminals 30 (1 to n) are terminals used by a secretary who uses the accommodation reservation service and members other than the secretary.
The user terminal 20 and the user terminal 30 have a Web browser, and can display a Web page (HTML format data or the like) received from the server system 10 on a display. Moreover, the user terminal 20 and the user terminal 30 have a mailer, and can display an electronic mail received from the server system 10 on a display.
The user terminal 20 and the user terminal 30 may be existing information processing terminals having a communication function (for example, an electronic computer such as a personal computer or a mobile phone terminal).

[2-3. Facility terminal]
In FIG. 3, a facility terminal 40 is a terminal used in a facility that provides a guest room for the accommodation reservation service.
The facility terminal 40 has a Web browser and can display a Web page (HTML format data or the like) received from the server system 10 on a display. Moreover, the facility terminal 40 has a mailer, and can display the electronic mail received from the server system 10 on the display.
The facility terminal 40 may be an existing information processing terminal having a communication function (for example, an electronic computer such as a personal computer).

[3. Data processing]
Data processing in the system of the present embodiment is roughly divided into the following four types.
(1) Acceptance of provisional reservation application (2) Acceptance of reply (3) Confirmation of reply status (4) Batch processing

[3-1. Acceptance of provisional reservation application]
A procedure for accepting a provisional reservation application by the server system 10 will be described with reference to FIGS. 6 to 9 (particularly, the flowchart of FIG. 6).
In FIG. 6, numbers of other drawings to be referred to are added. Please refer to the other drawings as necessary.

[(A) Temporary reservation application acceptance procedure]
FIG. 6 shows a procedure for accepting a provisional reservation application.
Here, a case where registration of member information registration / approval request mail is executed following registration of temporary reservation information will be described as an example. Member information is registered after provisional reservation information is registered, during the provisional reservation period (a period set by the secretary or a period set automatically by the secretary within the provisional reservation period and outside the provisional reservation prohibition period). It can be done at any time.
As shown in FIG. 6, the server system 10 receives a provisional reservation application according to the following procedures [11] to [12].

    [11] When provisional reservation application information is received from the user terminal 20 (S605, FIG. 7A), with reference to the inventory management information in the accommodation plan DB 13, the number of accommodation plans in the application is equal to or greater than the number of provisional orders. It is determined whether or not (S610). When the stock quantity is equal to or greater than the provisional order number (Yes in S610), a new provisional reservation number is assigned and provisional reservation information is registered in the provisional reservation DB 15 (S615). At this time, in the inventory management information of the accommodation plan DB 13, the number of provisional orders is subtracted from the inventory number of the accommodation plan according to the application. On the other hand, (No in S610) when the number of stock is less than the provisional number of orders, such as in terms of displaying the fact that does not accept the provisional reservation application, it is recommended to change the provisional order number or accommodation offer.

    [12] A temporary reservation confirmation page is generated (S620) and transmitted to the user terminal 20 (S625, FIG. 8). When member registration information is received from the user terminal 20 via the temporary reservation confirmation page (S630, FIG. 7B), the member information is registered in the temporary reservation DB 15 (S635), an approval request mail is generated, and each member is registered. To the e-mail address (S640, FIG. 9). After the above processing is completed, the user terminal 20 is notified that the provisional reservation application procedure has been completed (S645). The notification means is e-mail, for example.

[(B) Provisional reservation application information]
FIG. 7A shows the main items of provisional reservation application information.
As shown in FIG. 7A, one provisional reservation application information includes the “user ID”, “accommodation plan ID”, “number of provisional orders”, and “response deadline” of the secretary.
Here, the “response deadline” is the last day of the provisional reservation period (a period set within the provisional reservation possible period and outside the provisional reservation prohibition period).
The provisional reservation application information items may be received in a batch or may be received separately.

[(C) Temporary reservation confirmation page]
FIG. 8 shows a display example of the provisional reservation confirmation page at the time of member registration.
As shown in FIG. 8, the provisional reservation confirmation page 800 includes areas 810, 820 and 830.
In area 810, information related to provisional reservation is displayed. The displayed information includes, for example, a link to the detailed page of the accommodation facility (or guest room) related to the provisional reservation, the total cost, the provisional reservation period, and the like.
In area 820, information on the guest room currently being provisionally reserved is displayed.

In area 830, an approval request mail can be created for a member who is scheduled to participate, and transmission can be requested. The procedure for requesting transmission of the approval request mail is as follows.
(1) Enter the member's nickname and mail address in the input field 831.
(2) Click the button 832 as necessary to add a new field to the input field 831.
(3) In the input field 833, enter a message to be described in the approval request mail.
(4) A button 834 is clicked to request member information registration and approval request mail transmission. Alternatively, a button 835 is clicked to request only member information registration.

[(D) Member registration information]
FIG. 7B shows the main items of member registration information.
As shown in FIG. 7B, one member registration information includes “temporary reservation number”, “message”, “nickname” and “mail address” of members (1, 2,...).
When the temporary reservation number is specified by information (for example, a cookie session ID) that can specify the temporary reservation number, the “temporary reservation number” may not be included.

[(E) Approval request email]
FIG. 9 shows a display example of the approval request mail.
As shown in FIG. 9, the approval request mail 900 includes sender information 910, a subject 920, and a text 930.
The sender information 910 is an e-mail address or the like of the sender (here, the accommodation reservation service).
For example, the subject 920 clearly indicates that the invitation is from the secretary (“A”).
The body 930 displays a message 931 from the secretary (“A”), information 932 related to the provisional reservation, a URL 933 for reply, and the like.

Each of the URLs 933 includes “temporary reservation identification data” and “member identification data” as parameters. Part of the URL 933 further includes an answer code (parameter) as a parameter. The member can reply to the approval request from the secretary by clicking any one of the URLs 933.
The correspondence between the display in the text and the response code is as follows.
・ “Participate”… includes an answer code indicating “approved” ・ “Do not participate”… include an answer code that indicates “non-approved” ・ “View other members' answers”… does not include an answer code

[3-2. Accepting answers]
An answer reception procedure by the server system 10 will be described with reference to FIGS. 10 to 13 (particularly, the flowcharts of FIGS. 10 and 11).
In FIGS. 10 and 11, numbers of other drawings to be referred to are added. Please refer to the other drawings as necessary.

[(A) Response acceptance procedure]
10 and 11 show the procedure for accepting answers.
Here, a case will be described as an example in which registration of reservation information is executed through condition determination based on the contents of responses and the number of responses following the update of temporary reservation information. According to this procedure, even if the reply deadline has not yet passed, the reservation can be established at a relatively early time during the provisional reservation period. Further, for example, when recruiting more participants than the total capacity (number of provisional orders * capacity), the participants can be determined on a first-come-first-served basis. Note that the condition determination process based on the response contents and the number of answers and the reservation information registration process may be omitted.
As shown in FIGS. 10 and 11, the server system 10 receives an answer by the following procedures [21] to [26].

[21] When a page transmission request is received from the user terminal 30 (S1002, FIG. 7 (c) or (d)), the temporary reservation number corresponding to the temporary reservation identification data with reference to the temporary reservation basic information in the temporary reservation DB 15 Is identified (S1004). Subsequently, the member corresponding to the member identification data is identified with reference to the basic member information of the temporary reservation DB 15 (S1006). In any of the following cases, it is advisable to indicate the reason and reject acceptance of the answer.
-When the response deadline has passed (when the temporary reservation status corresponding to the identified temporary reservation number is not "Requesting").
・ If you have answered (if the “answer flag” corresponding to the identified member is significant)
[22] It is determined whether or not a response identification code is included in the received page transmission request (S1008). When the answer identification code is not included (No in S1008), a temporary reservation confirmation page is generated (S1010), transmitted to the user terminal 30 (S1012, FIG. 12), and the user terminal 30 via the temporary reservation confirmation page. The response identification code is received from (S1014), and the response (approved / unapproved) is identified (S1016). On the other hand, when the answer identification code is included (Yes in S1008), the answer (approved / unapproved) is immediately identified (S1016).

[23] The member management information in the temporary reservation DB 15 is updated. Here, the “answer flag” is set, and if the identified answer is “approved”, the “approval flag” is set (S1018). Subsequently, the temporary reservation management information in the temporary reservation DB 15 is updated. Here, 1 is subtracted from the “number of unanswered members” (S1020).
[24] It is determined whether or not the identified answer is “approval” (S1122). When the answer is “approval” (Yes in S1122), the temporary reservation management information in the temporary reservation DB 15 is updated. Here, 1 is added to the “number of members determined to participate” (S1124). Subsequently, it is determined whether or not the participation determined number of members is equal to the total number of members (S1132). The total capacity is the product of “number of provisional orders” and “capacity” in the provisional reservation basic information in the provisional reservation DB 15. When the number of members determined to participate is not equal to the total capacity (No in S1132), or when the identified answer is not “approved” (No in S1122), it is determined whether the number of unanswered members is 0. (S1134).

[25] When the number of members decided to participate is equal to the total number of members (Yes in S1132), or when the number of unanswered members is 0 (Yes in S1134), the number of orders is confirmed (S1136), and a new reservation is made. The reservation information of the number of orders determined by assigning a number is registered (S1138). The “order number” of the reservation information to be registered is equal to the “provisional order number” of the provisional reservation management information. Subsequently, the temporary reservation management information in the temporary reservation DB 15 is updated. Here, the “provisional reservation status” is changed to “finished” (S1140).
[26] When the number of unanswered members is not 0 (No in S1134), or after updating the temporary reservation status, a temporary reservation confirmation page is generated (S1142) and transmitted to the user terminal 30 (S1144, FIG. 13). In addition, the user terminal 20 is notified by e-mail that the temporary reservation management information in the temporary reservation DB 15 has changed (S1146).

[(B) Page transmission request]
FIG. 7C shows the main items of the page transmission request A.
As shown in FIG. 7C, one page transmission request A includes “temporary reservation identification data”, “member identification data”, and “answer identification code”.
FIG. 7D shows main items of the page transmission request B.
As shown in FIG. 7D, one page transmission request B includes “temporary reservation identification data” and “member identification data”, but does not include “answer identification code”.
The page transmission request (A, B) is an HTTP request, and “temporary reservation identification data”, “member identification data”, and “answer identification code” are URL parameters (see 933 in FIG. 9).

[(C) Temporary reservation confirmation page]
FIG. 12 shows a display example of the provisional reservation confirmation page before answering.
As shown in FIG. 12, the provisional reservation confirmation page 1200 includes areas 1210, 1220 and 1230. In addition, the member can reply to the approval request from the secretary by clicking the reply button 1241 or 1242.
In area 1210, information related to provisional reservation is displayed. The displayed information is, for example, a link to the detailed page of the accommodation facility (or guest room) related to the provisional reservation, the cost per person, and the like.

In the area 1220, information on the guest room being temporarily reserved is displayed. Here, the largest integer less than or equal to the quotient obtained by dividing the number of members determined to participate by the capacity is set as the confirmed expected number of the accommodation plan, and the display mode of the guest rooms corresponding to the confirmed estimated number is changed and displayed. In the display example of FIG. 12, the largest integer 1 below the quotient obtained by dividing the number of participation-determined members 3 (3 persons “A”, “D”, “E”) by the capacity 2 is the estimated expected number. Yes, the display mode of "first room" has been changed.
In this way, displaying information on the expected number of accommodation plans on the provisional reservation confirmation page makes it easier for members to determine whether or not to participate.

In area 1230, member information is displayed. Here, the names or nicknames of all the members and whether participation / non-participation / unanswered are displayed. Participation / non-participation / unanswered can be identified by the “answer flag” and “approval flag” of the member management information. In the display example of FIG. 12, the display mode of the members who have been determined to participate (“Mr. A”, “Mr. D”, “Mr. E”) is changed.
In this way, displaying information on the response status of each member on the provisional reservation confirmation page makes it easier for the member to determine whether or not to participate.

FIG. 13 shows a display example of the provisional reservation confirmation page after answering. The provisional reservation confirmation page 1300 is displayed when the member (“B”) has a URL 933 (corresponding to “participate”) in the approval request mail 900 (FIG. 9) or a button in the provisional reservation confirmation page 1200 (FIG. 12). This is a display example immediately after clicking 1241 (which is displayed as “participate”) and replying (approving).
The configuration of the provisional reservation confirmation page 1300 is the same as that of the provisional reservation confirmation page 1200 (FIG. 12) except that a button for reply is not arranged.

In area 1320, information on the guest room being temporarily reserved is displayed. In the display example of FIG. 13, the largest integer 2 below the quotient obtained by dividing the number of participation-determined members 4 (4 persons “A”, “B”, “D”, “E”) by the capacity 2 is It is the estimated number of expected items, and the display mode of “second room” is further changed (1321).
In area 1330, member information is displayed. In the display example of FIG. 13, the display mode of the member (“Mr. B”) newly decided to participate is further changed (1331).

[3-3. Confirmation of answer status]
A procedure for confirming the answer status using the server system 10 will be described with reference to FIGS. 14 to 17 (particularly, the flowchart of FIG. 14).
In FIG. 14, numbers of other drawings to be referred to are added. Please refer to the other drawings as necessary.

[(A) Procedure for checking response status]
FIG. 14 shows a procedure for checking the answer status.
Here, a case will be described as an example in which transmission of an additional member registration / approval request mail is executed in response to the operation of the secretary following presentation of the answer status. By this procedure, for example, when it is found that a vacancy occurs in a participating member, it is possible to recruit additional members.
As shown in FIG. 14, the server system 10 receives an answer by the following procedures [31] to [34].

    [31] When a page transmission request is received from the user terminal 20 (S1405), the temporary reservation number is identified (S1410), and the secretary's user ID is identified (S1415). Here, it is assumed that the secretary is authenticated in advance using the user ID and password, and the temporary reservation is identified by the information (in this case, the temporary reservation number) specifying the temporary reservation received together with the page transmission request. The secretary's user ID is identified by the information to be specified (here, the session ID of the cookie). In addition, a URL including information for identifying the temporary reservation and the secretary as a parameter is described in the notification of the change in the temporary reservation information (the e-mail transmitted in S1146 in FIG. 11), and the URL including the parameter from the user terminal 20 is described. A designated page transmission request may be received.

[32] A temporary reservation confirmation page related to the identified temporary reservation number is generated (S1420) and transmitted to the user terminal 20 (S1425, FIG. 15).
[33] When additional member registration information is received from the user terminal 20 via the temporary reservation confirmation page (FIG. 16) (S1430), the additional member information is registered in the temporary reservation DB 15 (S1435), and an approval request mail is generated. Then, it transmits to the mail address of the additional member (S1440, FIG. 9).
[34] A temporary reservation confirmation page is generated (S1445) and transmitted to the user terminal 20 (S1450, FIG. 17).

[(B) Temporary reservation confirmation page]
FIG. 15 shows a display example of a provisional reservation confirmation page before additional member registration.
As shown in FIG. 15, the provisional reservation confirmation page 1500 includes areas 1510, 1520 and 1530. The secretary can click the buttons 1541 and 1542 to cancel the answer and confirm the reservation immediately or cancel the provisional reservation.
In area 1510, information related to provisional reservation is displayed. The displayed information includes, for example, a link to the detailed page of the accommodation facility (or guest room) related to the provisional reservation, the total cost, the provisional reservation period, and the like.

In area 1520, information on the guest room being temporarily reserved is displayed. Here, the largest integer less than or equal to the quotient obtained by dividing the number of members decided to participate by the capacity is set as the confirmed expected number of the accommodation plan, and the display mode of the guest rooms corresponding to the confirmed estimated number is changed and displayed (provisional reservation confirmation Same as area 1220 on page 1200 (FIG. 12)).
In this way, by displaying information related to the estimated number of confirmed accommodation plans on the temporary reservation confirmation page, the manager can easily grasp the progress of the temporary reservation.

In area 1530, member information is displayed. Here, the nicknames of members other than the secretary, and whether participation / non-participation / unanswered are displayed. Participation / non-participation / unanswered can be identified by the “answer flag” and “approval flag” of the member management information.
In this way, by displaying information on the response status of each member on the provisional reservation confirmation page, it becomes easier for the secretary to grasp the response status of each member.
In the area 1530, by inputting a message in the message field and clicking the button 1531, an approval request mail is re-sent to an unanswered member to call attention that the reply deadline is approaching. be able to.

In area 1530, a member can be added and an approval request mail can be transmitted.
The procedure for sending the approval request mail to the additional member is as follows.
(1) A button 1532 is clicked to add a nickname and mail address input field and a mail transmission button to an additional member (FIG. 16). Note that these processes are controlled by a script (such as JavaScript) incorporated in the provisional reservation confirmation page 1500.
(2) In the added input field 1533, the nickname and mail address of the additional member are entered.
(3) Change or input the message described in the approval request mail as necessary. It is assumed that the message described in the approval request mail 900 (FIG. 9) transmitted to the original member is input in the message input field by default.
(4) A button 1534 is clicked to request registration of additional member information and transmission of an approval request mail.

Further, in the temporary reservation confirmation page (for example, the temporary reservation confirmation page 1500 (FIG. 15)), the grouper (rooms) of the members who have decided to participate in the room that has been confirmed (probable to be confirmed) by operating the terminal. Split).
In the display example of FIG. 15, members (“Mr. A” (secretary)) and “Mr. B”, who have been determined to participate in a room that has been confirmed (probable to be confirmed) (“first room” and “second room”), It is preferable that the room allocation of “Mr. D” and “Mr. E”) can be determined. Specifically, “Mr. A” (secretary) and “Mr. D” can be assigned to “first room”, and “Mr. E” and “Mr. B” can be assigned to “second room”. Good.

[(C) Additional member registration information]
FIG. 7E shows main items of additional member registration information.
As shown in FIG. 7E, one additional member registration information includes “temporary reservation number”, “message”, “nickname” and “mail address” of the additional member (1, 2,...). Yes.
If the temporary reservation number can be specified by information that can specify the temporary reservation number (for example, the session ID of the cookie), the “temporary reservation number” may not be included.

[(D) Temporary reservation confirmation page]
FIG. 17 shows a display example of the temporary reservation confirmation page after additional member registration. The provisional reservation confirmation page 1700 shows a state immediately after a member (“G”) is added.
The configuration of the temporary reservation confirmation page 1700 is the same as that of the temporary reservation confirmation page 1500 (FIG. 15).
In the display example of FIG. 17, a new member (“G”) is added as an “unanswered” member in the area 1730 (1735).

[3-4. Batch processing]
The procedure of batch processing by the server system 10 will be described with reference to FIGS. 18 and 19 (particularly, the flowchart of FIG. 18).
In FIG. 18, numbers of other drawings to be referred to are added. Please refer to the other drawings as necessary.

Here, the following three-stage processing procedure will be described as an example. In the present embodiment, the following batch processing (a), (b), and (c) are executed by night batch processing.
(A) Canceling acceptance of responses: Canceling acceptance of responses for provisional reservations whose response deadlines have passed.
(B) Registration of reservation information: The number of orders related to the tentative reservation for which the number of orders has not been confirmed is confirmed and the reservation information is registered.
(C) Notification of reservation establishment: Information indicating that the reservation has been established is notified to each member including the facility and the secretary.
It should be noted that the interval for starting batch processing may be set short only in the processing of (c) above. As a result, when the answer acceptance is terminated for reasons other than the expiration of the answer deadline (for example, when the answer acceptance is terminated in the processing of S1140 in FIG. 11), the establishment of the reservation is notified at an earlier time. Can do.

[(A) Discontinuation of answer acceptance]
FIG. 18A shows the procedure for canceling the answer reception.
As shown in FIG. 18 (a), the server system 10 terminates answer acceptance by the following procedures [41] to [42].
[41] A temporary reservation number that satisfies a predetermined extraction condition is extracted (S1805a). Here, as shown in FIG. 19A, the temporary reservation status is “requesting” (condition A1), and the response deadline has already passed (condition A2). Extract.
[42] The provisional reservation status is updated to “confirming” (S1810a).

[(B) Registration of reservation information]
FIG. 18B shows a reservation information registration procedure.
As shown in FIG. 18B, the server system 10 registers the reservation information according to the following procedures [51] to [54].
[51] A temporary reservation number that satisfies a predetermined extraction condition is extracted (S1805b). Here, as shown in FIG. 19B, the temporary reservation number related to the temporary reservation whose temporary reservation status is “confirming” (condition B) is extracted.
[52] The number of orders is confirmed (S1810b), a new reservation number is assigned, and reservation information of the confirmed number of orders is registered in the reservation DB 14 (S1820b). Here, as shown in FIG. 19 (c), the minimum natural number greater than or equal to the quotient obtained by dividing the number of members determined to participate by the capacity is the “order number” of the reservation information.
[53] The temporary reservation that has not been reserved is canceled (S1825b). Here, as shown in FIG. 19D, the difference obtained by subtracting the “order number” determined in [52] from the “provisional order number” in the temporary reservation basic information is used as the “cancellation number” of the temporary reservation. And
[54] The provisional reservation status is updated to “finished” (S1830b).

[(C) Reservation notification]
FIG. 18C shows a notification procedure for reservation establishment.
As shown in FIG. 18C, the server system 10 notifies the reservation establishment by the following procedures [61] to [63].
[61] A temporary reservation number that satisfies a predetermined extraction condition is extracted (S1805c). Here, as shown in FIG. 19E, the temporary reservation number related to the temporary reservation whose temporary reservation status is “finished” (condition C) is extracted.
[62] Notify by e-mail that the reservation has been established (S1810c). Here, the notification destination is the secretary, a member other than the secretary, and an accommodation facility related to provisional reservation. The destination e-mail address includes user information in the user DB 11 (FIG. 4A), basic member information in the temporary reservation DB 15 (FIG. 5E-3), and facility basic information in the facility DB 12 (FIG. 4B-1). ) Respectively.
[63] The provisional reservation status is updated to “closed” (S1815c).

[4. Modified example]
[(A) Handling of member information]
In the above-described embodiment, member registration information is received from the user terminal 20 and member information is registered in the temporary reservation DB 15 (S630 and S635 in FIG. 6).
On the other hand, the member information may be registered only when the approval of information registration (or transmission of mail) is obtained from each member. If the approval is not obtained from the member, the provisional reservation and the electronic mail related to the reservation are not transmitted.

Also, no member information may be registered.
When member information is not registered, the above-described embodiment may be modified as follows.
Only the URL corresponding to the approval (participation in accommodation) is described in the approval request mail (FIG. 9). The URL parameters include only temporary reservation identification data and identification data for excluding multiple responses.
When receiving a request for transmission of the temporary reservation confirmation page, the temporary reservation number is identified, and 1 is added to the “number of members determined to participate” (FIG. 5 (e-2)) corresponding to the identified temporary reservation number. . Here, all answers are considered “approved”. If the identification data for excluding a plurality of responses is identified and it is determined that the response is the second or later response from the same member, the “number of participation determined members” is not updated.
If “participation determined number of members” is equal to the total number of members, processing similar to that after the order number determination processing (S1136 in FIG. 11) is executed.
・ Do not memorize the response contents for each member (unanswered / participated / not participated). On the provisional reservation confirmation page (FIGS. 12, 15, etc.), the number of members determined to participate is displayed as member information.

On the other hand, if there is a registered e-mail address at the time of another reservation or temporary reservation, the e-mail address may be selected by the secretary. In this case, the secretary can skip entering the email address.
The server system 10 specifies a member's mail address by the following procedure, for example. Assume that information (including e-mail address) of friends (members) is registered for each user ID.
(1) A list of registered friends (members) is displayed on a predetermined page.
(2) Receive information specifying one or more members in the list from the user terminal 20.
(3) A member's mail address is specified by the received information.

[(B) Accepting answers]
“Temporary reservation identification data”, “member identification data”, and “answer identification code” may be received by electronic mail.
For example, a predetermined mail address is set in the reply destination (Reply-To) of the approval request mail, and “temporary reservation identification data”, “member identification data”, “answer identification code”, etc. are sent by reply mail to the approval request mail. Receive. The server system 10 may extract “temporary reservation identification data”, “member identification data”, and “answer identification code” from the received reply mail, and identify the temporary reservation number, member, and answer.
In the above case, instead of “member identification data”, the member can be identified by the sender mail address of the reply mail.

[(C) Reminder for reply deadline]
An email may be sent to the secretary several days before the response deadline for alerting. As a result, the secretary can operate the user terminal 20 to obtain an opportunity to send the approval request mail again to the unanswered members. The request for re-transmission of the approval request mail is made from the area 1530 in FIG.
Similarly, an e-mail may be sent to an unanswered member several days before the reply deadline for alerting.

[(D) Affiliate program application]
Affiliates are, for example, “When a product sold on an online site is introduced on a user's personal blog, homepage, etc., and another user purchases the product through the inquiry, the user who introduced the product will be rewarded. It can be defined as “service to be provided”.
In the above definition, if “product” is replaced with “accommodation service” and “introduction on blogs, homepages, etc.” is replaced with “invitation by e-mail”, the above-described process of the accommodation reservation procedure realized by the system of the present embodiment Affiliate service can be applied as it is.
Specifically, a parameter for identifying the secretary who is the introducer (the solicitor) may be added to the URL for reply (URL 933 of the approval request mail 900 (FIG. 9)).

<Other embodiments>
In the above-described embodiment, the number of accommodation plans converted from provisional reservation to reservation is determined when a certain condition is satisfied, and reservation information is registered in a lump (S1136, S1138, FIG. 18 in FIG. 11). (B) S1810b, S1820b).
On the other hand, every time a certain condition is satisfied, provisional reservations for some accommodation plans may be converted into reservations, and reservation information may be registered in real time.

[(A) Response acceptance procedure]
FIG. 20 shows a modification of the answer acceptance procedure.
Here, a case will be described as an example where registration of reservation information is executed through condition determination based on the response contents and the number of responses following the procedure shown in FIG. 20 following the update of the provisional reservation information according to the procedure shown in FIG. According to this procedure, even if the response deadline has not yet passed, it is possible to establish a reservation for some accommodation plans at an earlier time during the provisional reservation period. Since the success or failure of the reservation is decided early, it is considered that it is particularly convenient for the accommodation facility side.
As shown in FIG. 20, the server system 10 accepts responses by the following steps [71] to [75] following the steps [21] to [23] (S1002 to S1020 in FIG. 10).
In FIG. 20, the processes denoted by the same reference numerals as those in FIG. 11 are the same processes.

[71] It is determined whether or not the identified answer is “approval” (S1122). When the answer is “approval” (Yes in S1122), the temporary reservation management information in the temporary reservation DB 15 is updated. Here, 1 is added to the “number of members determined to participate” (S1124).
[72] It is determined whether or not the number of members determined to participate is a multiple of the capacity (S2026). When the number is a multiple of the capacity (Yes in S2026), the temporary reservation management information in the temporary reservation DB 15 is updated. Here, 1 is added to the “number of reservation establishment plans” (S2028). Subsequently, a new reservation number is assigned, and reservation information of the order number 1 is registered in the reservation DB 14 (S2030).

[73] It is determined whether or not the participation determined number of members is equal to the total number of members (S1132). The total capacity is the product of “number of provisional orders” and “capacity” in the provisional reservation basic information in the provisional reservation DB 15. When the number of members decided to participate is not equal to the total capacity (No in S1132), when the answer is not “approved” (No in S1122), or when the number of members decided to participate is not a multiple of the capacity (in S2026) No), it is determined whether the number of unanswered members is 0 (S1134).
[74] When the number of participation-determined members is equal to the total number of members (Yes in S1132), or when the number of unanswered members is 0 (Yes in S1134), the temporary reservation management information in the temporary reservation DB 15 is updated. Here, the “provisional reservation status” is changed to “finished” (S1140).
[75] When the number of unanswered members is not 0 (No in S1134), or after updating the temporary reservation status, a temporary reservation confirmation page is generated (S1142) and transmitted to the user terminal 30 (S1144, FIG. 13). In addition, the user terminal 20 is notified by e-mail that the temporary reservation management information in the temporary reservation DB 15 has changed (S1146). The display of the provisional reservation confirmation page is the same as that of the provisional reservation confirmation page 1300 (FIG. 13), but the “estimated expected number” of the area displaying the guest room information (area 1320 in FIG. 13) is “reservation establishment plan”. Number "(that is, a fixed number).

[(B) Batch processing]
FIG. 21 shows a modification of batch processing.
The batch process shown in FIG. 21 is a modification of the batch process shown in FIG. Accordingly, the batch process shown in FIG. 21 is executed following the batch process shown in FIG. 18A, and the batch process shown in FIG. 18C is executed following the batch process shown in FIG.
As shown in FIG. 21, the server system 10 receives an answer by the following procedures [81] to [84].
In FIG. 21, the processes denoted by the same reference numerals as those in FIG. 18B are the same processes.

[81] A temporary reservation number that satisfies a predetermined extraction condition is extracted (S1805b). Here, as shown in FIG. 19B, the temporary reservation number related to the temporary reservation whose temporary reservation status is “confirming” (condition B) is extracted.
[82] It is determined whether or not the participation determined number of members is a multiple of the capacity (S2110b). When it is not a multiple of the capacity (No in S2110b), the temporary reservation management information in the temporary reservation DB 15 is updated. Here, 1 is added to the “number of reservation establishment plans” (S2115b). Subsequently, a new reservation number is assigned, and reservation information for the number of orders 1 is registered in the reservation DB 14 (S2120b).
[83] When the participation determined number of members is a multiple of the capacity (Yes in S2110b), or after the reservation information is registered, the temporary reservation that has not been reserved is canceled (S1825b). Here, as shown in FIG. 19D, the difference obtained by subtracting the “number of reservation establishment plans” (= number of orders) in the provisional reservation management information from the “number of provisional orders” in the provisional reservation basic information is used as the provisional reservation. The number of cancellations.
[84] The provisional reservation status is updated to “finished” (S1830b).

[(C) Linking related reservation information]
In the above-described embodiment, the number of accommodation plans converted from provisional reservation to reservation is determined when a certain condition is satisfied, and reservation information is registered in a lump (S1136 and S1138 in FIG. 11). Therefore, there is only one reservation information related to a reservation converted from one provisional reservation.
In contrast, when certain conditions are met, provisional reservations for some accommodation plans are converted into reservations, and when reservation information is registered sequentially, reservation information related to reservations converted from one provisional reservation There may be multiple cases.

Therefore, it is preferable to associate reservation information relating to reservations converted from the same provisional reservation and treat them as group accommodation.
For example, it may be handled as follows.
Reservation information relating to reservations converted from the same provisional reservation are associated with each other in the reservation DB 14. For example, “temporary reservation number” is an essential item in the reservation information (see FIG. 5D).
・ If there is more than one “number of reservation reservation plans” (temporary reservation management information in the temporary reservation DB 15), it will be treated as a group accommodation in an e-mail (especially an e-mail sent to the e-mail address of the accommodation facility) notifying the confirmation of the reservation Indicate that it is, etc. and call attention. At this time, all reservation numbers having the same provisional reservation number in the reservation DB 14 may be read out and notified to the accommodation facility as a list.

<Supplement>
The system of this embodiment or the system of another embodiment internally executes various processes in order to match the “stock quantity” of the accommodation plan with the “vacant number” of the guest room.
As a premise, the relationship between the “stock number” of the accommodation plan and the “number of vacant rooms” of the guest room is as follows.
・ Each facility sets the number of room types provided for each accommodation day. This provided number corresponds to the initial value of the “vacant number” in the vacancy management information (FIG. 4B-4).
Each facility assigns a room of a specific room type to an accommodation plan for each accommodation day, with the above “number of vacancies” as the upper limit. The number assigned here is the “number of assignments” in the room assignment information (FIG. 4B-3). In addition, as long as the above “number of vacant rooms” is not exceeded, multiple rooms can be allocated to multiple accommodation plans.

The internal processing procedure is roughly as follows.
[(A) When registering temporary reservation information]
(1) The “provisional order quantity” is subtracted from the “stock quantity” (FIG. 4C-2) corresponding to the “accommodation plan ID” related to the provisional reservation application.
(2) “Stock quantity” → “Accommodation plan ID” (FIG. 4 (c-2)) subtracted in (1) above, “Accommodation plan ID” → “Facility ID” / “Accommodation date” / “Room type” (FIG. 4 (c-1)), “Facility ID” / “Accommodation Date” / “Room Type” → “Number of Vacancy” (FIG. 4 (b-4)), and “Number of Vacancy” (FIG. 4). The number of “provisional orders” is subtracted from (b-4)). At the same time, the “number of provisional orders” is added to the “number of rooms under provisional reservation” (FIG. 4B-4).
(3) “Number of vacant rooms” → “Facility ID” / “Accommodation Date” / “Room Type” (FIG. 4 (b-4)), “Facility ID” / “Accommodation Date” / “Room Type” → “Accommodation Plan ID” (FIG. 4 (b-3)), “Accommodation Plan ID” → “Inventory Quantity” (FIG. 4 (c-2)) Of the “stock quantity” corresponding to the “plan ID”, an amount exceeding the “vacant number” subtracted in the above (2) is subtracted.

[(B) When registering reservation information]
(1) “Temporary reservation number” → “Accommodation plan ID” (FIG. 5 (d)), “Accommodation plan ID” → “Facility ID” / “Accommodation date” / “Room” Follow “Type” (FIG. 4 (c-1)), “Facility ID”, “Accommodation Date”, “Room Type” → “Number of Temporary Reserving Rooms” (FIG. 4 (b-4)). The “number of orders” is subtracted from the “number of rooms” (FIG. 4B-4).
(2) Add “number of orders” to “number of reserved rooms” (FIG. 4B-4).

[(C) When canceling temporary reservation]
(1) The “number of cancellations” is added to the “stock quantity” (FIG. 4C-2) corresponding to the “accommodation plan ID” related to the partial cancellation.
(2) “Stock quantity” → “Accommodation plan ID” (FIG. 4 (c-2)), “Accommodation plan ID” → “Facility ID” / “Accommodation date” / “Room type” added in (1) above (FIG. 4 (c-1)), “Facility ID” / “Accommodation Date” / “Room Type” → “Number of Vacancy” (FIG. 4 (b-4)), and “Number of Vacancy” (FIG. 4). (Number of cancellations) is added to (b-4)). At the same time, the “number of cancellations” is subtracted from the “number of temporarily reserved rooms” (FIG. 4B-4).
(3) “Number of vacant rooms” → “Facility ID” / “Accommodation Date” / “Room Type” (FIG. 4 (b-4)), “Facility ID” / “Accommodation Date” / “Room Type” → “Accommodation Plan ID” (FIG. 4 (b-3)), “Accommodation Plan ID” → “Inventory Number” (FIG. 4 (c-2)) "Release count" is added to the "stock count" corresponding to "with the limit of" allocation count "(FIG. 4 (b-3)).

10 Server system 11 User DB
12 facility DB
13 Accommodation plan DB
14 Reservation DB
15 Temporary reservation DB
20 User terminal (secretary)
30 User terminal (member)
40 Facility terminal 50 Internet 800 Temporary reservation confirmation page 900 Approval request mail 1200 Temporary reservation confirmation page 1300 Temporary reservation confirmation page 1500 Temporary reservation confirmation page 1700 Temporary reservation confirmation page

Claims (9)

A group in which a terminal of each member constituting a group composed of a plurality of members and a server system that supports an accommodation plan reservation procedure performed by a secretary representing the group via a Web page are connected via a communication network. A server system for a reservation support system,
In correspondence with the identification information of the accommodation plan, accommodation plan information storage means for storing the capacity of the accommodation plan and the inventory number of the accommodation plan,
Reservation information storage means capable of storing the secretary identification information, the accommodation plan identification information and the number of orders of the accommodation plan in correspondence with the reservation number;
Corresponding to the temporary reservation number, there is a temporary reservation information storage means capable of storing the secretary identification information, the identification information of the accommodation plan, the temporary order number of the accommodation plan and the number of members who have decided to participate,
Provisional reservation application information receiving means for receiving the identification information of the secretary, the identification information of the accommodation plan, and the number of provisional orders of the accommodation plan from the terminal of the secretary;
The inventory number corresponding to the received identification information of the accommodation plan is read from the accommodation plan information storage means, and if the inventory quantity is equal to or larger than the received provisional order number, the accommodation plan information storage means stores the inventory quantity. Temporary reservation information registration means for subtracting the temporary order number from the inventory quantity and writing the received items in the temporary reservation information storage means in association with temporary reservation numbers;
Member information specifying means for specifying the mail address of each member other than the secretary based on information received from the secretary's terminal;
An approval request mail generating / transmitting means for generating an approval request mail including at least temporary reservation identification data corresponding to the temporary reservation number, and transmitting the approval request mail to each of the specified email addresses;
When the temporary reservation identification data is received from a terminal of a member other than the secretary, the temporary reservation number corresponding to the temporary reservation identification data is identified and corresponds to the temporary reservation number stored in the temporary reservation information storage means An answer receiving means for updating the number of members who have decided to participate;
Read the number of members determined to participate corresponding to the specified provisional reservation number from the provisional reservation information storage means, calculate the minimum natural number greater than or equal to the quotient obtained by dividing the number of members determined participation by the capacity of the accommodation plan, First order number confirmation means for confirming the order number corresponding to the provisional reservation number to the natural number;
The identification information of the secretary and the identification information of the accommodation plan corresponding to the provisional reservation number for which the number of orders is confirmed is read from the provisional reservation information storage means, the identification information of the secretary, the identification information of the accommodation plan, and the confirmation Reservation information registration means for associating the number of orders with a reservation number and writing in the reservation information storage means;
The identification information of the accommodation plan corresponding to the provisional reservation number for which the number of orders is confirmed and the number of provisional orders are read from the provisional reservation information storage means and correspond to the identification information of the accommodation plan stored in the accommodation plan information storage means A temporary reservation partial cancellation means for adding a difference between the number of provisional orders and the number of confirmed orders to the number of stocks to be stored. The server system according to claim 1,
When the number of provisional orders corresponding to the identified provisional reservation number is read from the provisional reservation information storage means, and the updated number of members determined to participate is equal to the product of the accommodation plan capacity and the number of provisional orders, A server system, further comprising second order quantity confirmation means for confirming the order quantity corresponding to the reservation number to the provisional order quantity. In the server system according to claim 1 or 2,
The temporary reservation information storage means can further store a reply deadline in correspondence with the temporary reservation number,
The provisional reservation application information receiving means further receives a reply deadline,
The temporary reservation information registration means further writes the received reply deadline in association with the temporary reservation number in the temporary reservation information storage means;
The first order quantity determining means is configured to provide a provisional reservation number for which an approval deadline has passed when a reply deadline corresponding to any temporary reservation number stored in the temporary reservation information storage means has passed. And determining the number of orders corresponding to the specified provisional reservation number. In the server system in any one of Claims 1-3,
When a page transmission request specifying a temporary reservation number is received from a terminal of any member, the participation determined number of members corresponding to the specified temporary reservation number is read from the temporary reservation information storage means, and the participation determined Temporary reservation confirmation page generating means for calculating a maximum integer less than or equal to the quotient obtained by dividing the number of members by the capacity of the accommodation plan, and generating a provisional reservation confirmation page including matters related to the estimated number of reservations using the integer When,
A server system, further comprising: a temporary reservation confirmation page transmitting unit configured to transmit the generated temporary reservation confirmation page to the member terminal. The server system according to claim 4,
The temporary reservation information storage means can further store an e-mail address of each member and an approval flag indicating whether or not each member has been approved in association with the temporary reservation number,
Member information registration means for writing information for identifying a member corresponding to each identified email address to the temporary reservation information storage means in association with the temporary reservation number,
The approval request mail generation / transmission means generates an approval request mail further including member identification data corresponding to information for identifying a member, and transmits the approval request mail to the mail address of the member corresponding to each member identification data. And
The response receiving means further identifies a member corresponding to the member identification data when the member identification data is received from the terminal of the member together with the temporary reservation identification data, and stores the member in the temporary reservation information storage means. An approval flag corresponding to the identified provisional reservation number and information identifying the identified member is set;
The temporary reservation confirmation page generating means further reads information for identifying each member corresponding to the designated temporary reservation number and an approval flag from the temporary reservation information storage means, and specifies information for identifying each member and an approval flag. And a temporary reservation confirmation page that further includes matters relating to the response status of each member. In the server system according to claim 4 or 5,
If the identified member is a secretary, the provisional reservation confirmation page generating means includes a provisional reservation confirmation page further including a reservation confirmation element for confirming the success or failure of the reservation related to the designated provisional reservation number. Generate
Reservation confirmation request receiving means for receiving a reservation confirmation request including at least the identification data of the reservation confirmation element from the secretary terminal,
The first order quantity confirmation means, when receiving the reservation confirmation request, specifies a provisional reservation number related to the reservation confirmation request, and confirms the order number corresponding to the identified provisional reservation number. Server system. In the server system according to any one of claims 1 to 6,
A facility information storage means for storing the number of vacancies in the room type in correspondence with the identification information of the facility, the date of stay, and the room type of the guest room;
The accommodation plan information storage means further stores facility identification information, an accommodation date, and a room type of the guest room, corresponding to the identification information of the accommodation plan,
When any inventory quantity stored in the temporary reservation information storage means is changed by a constant update process, a set of facility identification information, accommodation date and room type corresponding to the changed inventory quantity is obtained. It further comprises vacancy number updating means for executing the same update process as the update process for the number of vacancies corresponding to the set stored in the facility information storage means and read from the accommodation plan information storage means. Server system characterized by A group in which a terminal of each member constituting a group composed of a plurality of members and a server system that supports an accommodation plan reservation procedure performed by a secretary representing the group via a Web page are connected via a communication network. A group reservation support method in a reservation support system,
In correspondence with the identification information of the accommodation plan, accommodation plan information storage means for storing the capacity of the accommodation plan and the inventory number of the accommodation plan,
Reservation information storage means capable of storing the secretary identification information, the accommodation plan identification information and the number of orders of the accommodation plan in correspondence with the reservation number;
A server system comprising: temporary reservation information storage means capable of storing secretary identification information, accommodation plan identification information, the number of provisional orders of the accommodation plan, and the number of members who have decided to participate in association with the provisional reservation number ,
Provisional reservation application information receiving step for receiving the identification information of the secretary, the identification information of the accommodation plan, and the provisional order number of the accommodation plan from the terminal of the secretary;
The inventory number corresponding to the received identification information of the accommodation plan is read from the accommodation plan information storage means, and if the inventory quantity is equal to or larger than the received provisional order number, the accommodation plan information storage means stores the inventory quantity. A temporary reservation information registration step of subtracting the temporary order number from the inventory quantity and writing the received items to the temporary reservation information storage means in association with a temporary reservation number;
A member information specifying step of specifying the mail address of each member other than the secretary based on the information received from the secretary's terminal;
Generating an approval request mail including at least temporary reservation identification data corresponding to the temporary reservation number, and transmitting the approval request mail to each of the specified email addresses; and
When the temporary reservation identification data is received from a terminal of a member other than the secretary, the temporary reservation number corresponding to the temporary reservation identification data is identified and corresponds to the temporary reservation number stored in the temporary reservation information storage means An answer reception step for updating the number of members determined to participate,
Read the number of members determined to participate corresponding to the specified provisional reservation number from the provisional reservation information storage means, calculate the minimum natural number greater than or equal to the quotient obtained by dividing the number of members determined participation by the capacity of the accommodation plan, A first order number confirmation step for confirming the order number corresponding to the provisional reservation number to the natural number;
The identification information of the secretary and the identification information of the accommodation plan corresponding to the provisional reservation number for which the number of orders is confirmed is read from the provisional reservation information storage means, the identification information of the secretary, the identification information of the accommodation plan, and the confirmation Reservation information registration step of writing the number of orders in the reservation information storage means in association with the reservation number;
The identification information of the accommodation plan corresponding to the provisional reservation number for which the number of orders is confirmed and the number of provisional orders are read from the provisional reservation information storage means and correspond to the identification information of the accommodation plan stored in the accommodation plan information storage means A group reservation support method, comprising: performing a temporary reservation partial release step of adding a difference between the number of provisional orders and the determined number of orders to the number of stocks to be performed. A group in which a terminal of each member constituting a group composed of a plurality of members and a server system that supports an accommodation plan reservation procedure performed by a secretary representing the group via a Web page are connected via a communication network. A group reservation support program in a reservation support system,
In correspondence with the identification information of the accommodation plan, accommodation plan information storage means for storing the capacity of the accommodation plan and the inventory number of the accommodation plan,
Reservation information storage means capable of storing the secretary identification information, the accommodation plan identification information and the number of orders of the accommodation plan in correspondence with the reservation number;
In a server system having temporary reservation information storage means capable of storing the identification information of the secretary, the identification information of the accommodation plan, the number of provisional orders of the accommodation plan and the number of members who have decided to participate in correspondence with the provisional reservation number ,
Provisional reservation application information receiving step for receiving the identification information of the secretary, the identification information of the accommodation plan, and the provisional order number of the accommodation plan from the terminal of the secretary;
The inventory number corresponding to the received identification information of the accommodation plan is read from the accommodation plan information storage means, and if the inventory quantity is equal to or larger than the received provisional order number, the accommodation plan information storage means stores the inventory quantity. A temporary reservation information registration step of subtracting the temporary order number from the inventory quantity and writing the received items to the temporary reservation information storage means in association with a temporary reservation number;
A member information specifying step of specifying the mail address of each member other than the secretary based on the information received from the secretary's terminal;
Generating an approval request mail including at least temporary reservation identification data corresponding to the temporary reservation number, and transmitting the approval request mail to each of the specified email addresses; and
When the temporary reservation identification data is received from a terminal of a member other than the secretary, the temporary reservation number corresponding to the temporary reservation identification data is identified and corresponds to the temporary reservation number stored in the temporary reservation information storage means An answer reception step for updating the number of members determined to participate,
Read the number of members determined to participate corresponding to the specified provisional reservation number from the provisional reservation information storage means, calculate the minimum natural number greater than or equal to the quotient obtained by dividing the number of members determined participation by the capacity of the accommodation plan, A first order number confirmation step for confirming the order number corresponding to the provisional reservation number to the natural number;
The identification information of the secretary and the identification information of the accommodation plan corresponding to the provisional reservation number for which the number of orders is confirmed is read from the provisional reservation information storage means, the identification information of the secretary, the identification information of the accommodation plan, and the confirmation Reservation information registration step of writing the number of orders in the reservation information storage means in association with the reservation number;
The identification information of the accommodation plan corresponding to the provisional reservation number for which the number of orders is confirmed and the number of provisional orders are read from the provisional reservation information storage means and correspond to the identification information of the accommodation plan stored in the accommodation plan information storage means A group reservation support program for executing a temporary reservation partial release step of adding a difference between the number of provisional orders and the number of confirmed orders to the number of stocks to be performed.

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