JP2018124783A - Commodity selling system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable a sales of a commodity through a simple procedure, and to reduce a burden of a purchaser and a process load of a seller.SOLUTION: A commodity selling system 10 enables a purchaser to access a seller server 40 from a purchaser terminal 30 connected to the seller server 40 via the Internet 20, and to designate and purchase a first category medicine. The seller server 40 displays a before-purchase check sheet 83 and a use precaution 84 in a series of screens on the purchaser terminal 30, determines the allowability of purchase, and checks that the purchaser acknowledges the use precaution and there is no question from the purchaser to proceed a sales procedure.SELECTED DRAWING: Figure 3

Description

  The present invention relates to a sales system for online shopping for products that require confirmation from a seller.

  Among medicinal products, those that may cause health hazards that may interfere with daily life due to side effects, etc., are designated as Class I medicinal products. Prior to sales of this first-class pharmaceutical product, it is necessary for a qualified person to obtain information provided by the purchaser and to explain the pharmaceutical product in writing.

  In recent years, with the spread of the Internet, Internet mail order for accessing a sales site, placing an order, and receiving a designated product by home delivery has become widespread, and the Internet mail order is also performed for drugs including first-class drugs.

  Conventionally, when selling first-class pharmaceutical products through Internet sales, the following procedures are used to satisfy the above-mentioned conditions. FIG. 11 is a flowchart showing an example of processing in a conventional merchandise sales system that sells first-class pharmaceuticals.

  First, the purchaser connects from the purchaser terminal to the sales server of the pharmaceutical seller via the Internet. Then, a search screen for a homepage for sale can be displayed on the purchaser terminal, and the purchaser searches for a product on the search screen (step S1).

  Next, on the purchaser terminal, a search result screen for displaying the searched one or a plurality of products is displayed, and the purchaser selects a product to purchase from the search result screen (step S2). Then, the screen explaining the product details is displayed on the purchaser terminal (step S3). When the purchaser enters the cart for purchasing the product from this screen, the cart screen for which the product is to be purchased is displayed on the purchaser terminal (step S4).

Then, a pre-purchase check sheet is displayed (step S5). In the pre-purchase check sheet, the purchaser inputs information such as past usage history, presence / absence of side effects, age, and sex (step S5). When an answer about the check sheet is made (step S6), the answer is judged by an expert (step S7), and if there is no problem in sales (step S7)
If there is a question about the precautions, it is confirmed (step S9).

  If the purchaser replies that there are no questions regarding the precautions (no question at step S9), the purchase procedure proceeds (step S10). If there is a question with respect to this notice (there is a question in step S9), the question is answered by e-mail or chat (step S11). In the purchase procedure, payment information, delivery destination information, delivery date and time information, etc. are designated, and the purchase procedure is completed.

  Patent Document 1 describes a system for selling medicines using the Internet. That is, the pharmaceutical sales system described in Patent Document 1 is a member terminal used by members of a business establishment connected to the Internet, a business establishment server installed and managed by the business establishment, and a sales company that sells pharmaceuticals. The business establishment server authenticates the members based on the member identification data sent from the member terminals and arranges sales to the authenticated members. The sales site information of the pharmaceuticals to be sent is sent, and then the office server accepts the order information sent from the member terminals for a limited sales period, and after the sales period has passed, the order information is included and the seller server To sell pharmaceuticals.

JP 2005-100324 A

  However, the conventional merchandise sales system has a problem that the purchase procedure is complicated for the purchaser. If the procedure up to the purchase is simplified, there are advantages for both the purchaser and the seller.

  The present invention has been made in view of the above-described problems, and provides a product sales system capable of selling products in a simple procedure and reducing the burden on the purchaser and the processing load on the seller. The purpose is to do.

The invention according to claim 1, which solves the above-described problem, is to access the seller server from a purchaser terminal connected to the seller server via a communication network and specify the desired product for purchase. A process in which the merchant server causes the purchaser terminal to display and input an input field of purchaser information necessary as a premise for purchasing a product desired to be purchased, and the merchant server inputs the input from the purchaser terminal In the process of determining whether or not sale is possible based on the purchaser information input in the column, the process in which the seller server presents precautions for use of the product on the purchaser terminal, and the seller server, In a product sales system in which the purchaser understands the precautions for use and confirms that there is no question from the purchaser, and then starts the purchase procedure for the product. The seller server performs a process of displaying the input field of the purchaser information and the usage precautions on a series of screens on the purchaser terminal, and then the purchaser information in the seller server. And a process for determining whether or not the product can be sold based on the information and a process for confirming that the purchaser understands the precautions for use and that there is no question from the purchaser. System.
According to the present invention, the seller server displays the purchaser information input field and the usage precautions on a series of screens on the buyer terminal, and then the seller server performs sales based on the buyer information. A process for determining whether or not the purchase is possible and a process for confirming that the purchaser understands the usage precautions and that there is no question from the purchaser.
Therefore, the number of processes can be reduced as compared with the procedure for displaying the precautions for use after determining the input field of the purchaser information, and the burden on the purchaser and the processing load on the seller can be reduced.

Similarly, the invention described in claim 2 is characterized in that the product is a first-class pharmaceutical product.
According to the present invention, a merchandise sales system is applied using a first-class pharmaceutical as a product.
Therefore, it is possible to reduce the labor of the purchaser and the processing load on the seller when selling the first-class pharmaceutical product via Internet communication.

Similarly, in the invention according to claim 3, when the seller server determines whether the sale of the product designated based on the purchaser information is possible, the product of the purchaser information cannot be sold. 3. The merchandise sales system according to claim 1, wherein at least one of a message indicating that the purchase cannot be made in the input column and a message that consultation with an expert is necessary is performed.
According to the present invention, as a result of determining whether or not sale is possible based on the purchaser information, if the sale is not possible, an indication that purchase is not possible or consultation with an expert is required in the purchaser information input field. Do.
Therefore, it is possible to present the fact that sales cannot be made to the purchaser at an early timing and that consultation is necessary, and the trouble of the purchaser can be saved.

Similarly, in the invention according to claim 4, the seller server, when the purchaser terminal interrupts the operation in the process from the selection of the product to the purchase procedure, and then resumes the process, the purchase procedure related to the product. It is characterized by displaying up to which stage is completed.
According to the present invention, when the operation by the purchaser is interrupted and processing is resumed, the status of the purchase procedure is displayed.
Thus, the purchaser can accurately grasp the purchase state of the purchaser.

Similarly, in the invention according to claim 5, the merchant server can compare product information including the price of the product extracted in the purchaser terminal when there are a plurality of products extracted by search when selecting the product. It is characterized by displaying in a state.
According to the present invention, a means capable of accepting a question from the purchaser is determined according to a receivable state of the seller server, and a means capable of accepting from the purchaser is displayed.
Therefore, the purchaser can easily recognize the means that can be accepted by the seller server.

Similarly, in the invention according to claim 6, the seller server includes the price of the product extracted in the purchaser terminal when the seller server has a plurality of products extracted by search when selecting the product. The product information is displayed in a comparable state.
According to the present invention, when there are a plurality of products extracted by search when selecting a product, the purchaser terminal displays product information including the price of the extracted product in a comparable state.
Therefore, the purchaser terminal can easily compare a plurality of extracted products.

Similarly, the invention according to claim 7 is characterized in that the seller server changes a display item of the usage precautions displayed on the purchaser terminal based on the input content of the purchaser information. To do.
According to the present invention, on the purchaser terminal, the usage precautions for the items changed based on the input content of the purchaser information are displayed.
Therefore, items that are not necessary for the purchaser are not displayed on the purchaser terminal, and the purchase process can be performed quickly.

  According to the merchandise sales system according to the present invention, merchandise can be sold in a simple procedure, and the labor of the purchaser and the processing load on the merchant can be reduced.

  That is, according to the merchandise sales system of claim 1, the seller server displays the purchaser information input field and usage precautions on a series of screens on the buyer terminal, and then the seller server The purchaser determines whether the sale is possible based on the purchaser information, and the purchaser understands the usage precautions and confirms that there is no question from the purchaser. The number of processes can be reduced as compared with the procedure for displaying precautions for use after determination of the information input field, and the burden on the purchaser and the processing load on the seller can be reduced.

  Moreover, according to the product sales system of claim 2, the product sales system can be applied using the first-class pharmaceutical as a product, and when the first-class pharmaceutical is sold via the Internet communication, The processing load on the seller can be reduced.

  In addition, according to the product sales system described in claim 3, if the sale is not possible as a result of determining whether or not the sale is possible based on the purchaser information, the purchase information cannot be entered in the purchaser information input field, Since it is displayed that the consultation is necessary, it is possible to indicate that the sale cannot be made to the purchaser at an early stage and that the consultation is necessary, and the purchaser can be saved.

  Further, according to the product sales system of claim 4, when the operation by the purchaser is interrupted and the processing is resumed, the purchase procedure status is displayed. Accurately grasp.

  According to the merchandise sales system of the fifth aspect, the means capable of accepting the question from the purchaser is determined according to the acceptability state of the seller server, and the means capable of accepting from the purchaser is displayed. Therefore, the purchaser can easily recognize the means that can be accepted by the seller server.

  Furthermore, according to the product sales system of the sixth aspect, when there are a plurality of products extracted by search when selecting a product, the purchaser terminal can compare product information including the price of the extracted product. Since it is displayed in the state, the purchaser terminal can easily compare a plurality of extracted products.

  And according to the merchandise sales system of claim 7, since the precautions on the use of the item changed based on the input content of the purchaser information are displayed on the purchaser terminal, Items that are not necessary for the purchaser among the usage precautions are not displayed, and the purchase process can be performed quickly.

1 is a block diagram showing an overall configuration of a product sales system according to an embodiment of the present invention. It is a block diagram which shows the structure of the seller server of the goods sales system. It is a flowchart which shows the operation example of the goods sales system. The operation procedure of the product sales system is shown. (A) is a flowchart showing a procedure for presenting a questionable means, (b) is a process for changing precautions for use based on the items described in the check sheet. (C) is a flowchart showing status holding processing. It is a figure which shows the shopping cart screen of the purchaser terminal in the goods sales system. It is a figure which shows the pre-purchase check sheet continuously displayed on the purchaser terminal of the product sales system and precautions for use. The display example of the pre-purchase check sheet of the purchaser terminal in the product sales system is shown, (a) is a diagram showing an input screen, (b) is displayed that purchase is not possible with partly entered FIG. The description of the question possible means on the confirmation screen of the pre-purchase check sheet in the product sales system is shown, (a) is a diagram showing a state in which an expert can respond immediately and can ask a question by email and chat, (b) Is a diagram showing a state in which an expert cannot respond immediately and can ask a question by e-mail, and (c) is a diagram showing a question form to the expert. It is a figure which shows the goods comparison screen of the buyer terminal in the goods sales system. It is a figure which shows the precautions in use changed corresponding to the buyer's check sheet answered in the goods sales system. It is a flowchart which shows an example of the process in the conventional goods sales system which sells a 1st class pharmaceutical.

  A product sales system according to an embodiment for carrying out the present invention will be described. This embodiment demonstrates as an example what sells a 1st class pharmaceutical as a goods. In addition, the product sold in the present invention is not limited to the first pharmaceutical product, and can be applied to other products sold in the same procedure.

  FIG. 1 is a block diagram showing the overall configuration of a product sales system according to an embodiment of the present invention. The merchandise sales system 10 connects a plurality of purchaser terminals 30 to a seller server 40 via the Internet 20 which is a communication network. The purchaser terminal 30 is used by an individual who purchases the first class pharmaceutical product. Further, the merchant server 40 is managed by a pharmaceutical distributor 70, and an expert answering means 60 for an expert such as a pharmacist to answer is connected to the seller server 40.

  The purchaser terminal 30 includes a CPU (Central Processing Unit) as a control device, a RAM (Random Access Memory) as a main storage device, a ROM (Read Only Memory), an HDD (Hard Disc Drive) as an auxiliary storage device, and an SSD (Solid state Drive). Etc. It is comprised with the personal computer provided with the above, a smart phone, a tablet type terminal, etc. The purchaser terminal 30 executes application software such as a web browser on the control device, accesses the seller server 40 via the Internet 20, displays the sales page of the product sales system, and operates it.

  The merchant server 40 includes a CPU (Central Processing Unit) as a control device, a RAM (Random Access Memory) as a main storage device, a ROM (Read Only Memory), an HDD (Hard Disc Drive) as an auxiliary storage device, and an SSD (Solid state Drive). Etc., and a personal computer and a server device. By executing the application software in the control unit of the seller server 40, functions of each unit to be described later are realized.

  Moreover, the expert reply means 60 is comprised with the same structure and the personal computer provided with the keyboard, the mouse | mouth, and the display. The expert reply means 60 can be exchanged with the purchaser terminal 30 via the seller server 40 by various approvals, e-mails and chats, which will be described later, by being operated by an expert. In the expert reply means 60, the expert determines whether or not to sell according to the description on the pre-purchase check sheet, whether or not to check precautions for use, and the contents of the question, and notifies the seller server 40 of the decision.

  Next, the configuration of the seller server 40 will be described. FIG. 2 is a block diagram showing the configuration of the seller server of the product sales system. The merchant server 40 includes a product database 41, a product search unit 42, a detailed display database 43, an Internet connection unit 44, a shopping cart display unit 45, a pre-purchase check sheet and usage precautions display unit 46, an answer question reception unit 47, An expert connection interface 48, a product comparison display unit 49, a status holding unit 50, and a control unit 51 are provided.

  The merchandise database 41 stores data such as basic data, storage boxes, and tablet forms of merchandise being sold, in this example, the first category pharmaceutical product. The product search means 42 extracts products that match the keyword input from the purchaser terminal 30 from the product database 41 and outputs them. The detail display database 43 stores detailed display data for the products stored in the product database 41. The Internet connection unit 44 connects the seller server 40 and the Internet 20. The shopping cart display means 45 aggregates the products purchased at the purchaser terminal 30 and displays them on the shopping cart screen.

  The pre-purchase check sheet and usage precautions display means 46 generates a series of screens for displaying the pre-purchase check sheet input field and purchase precautions as purchaser information on the purchaser terminal 30. The answer question accepting means 47 determines a means capable of accepting a question from the purchaser according to the acceptable state of the seller server 40 and causes the purchaser terminal 30 to display the acceptable means. That is, it is determined whether the means for accepting the question from the purchaser according to the standby state of the expert in the expert reply means 60 is only mail, mail or chat, and this state is determined by the purchaser terminal. 30.

  The expert connection interface 48 connects the seller server 40 and the expert reply means 60. When there are a plurality of products extracted by the search from the purchaser terminal 30, the product comparison display means 49 displays the product information including the price of the product extracted on the purchaser terminal in a comparable state. Further, a comparison screen for an arbitrary product designated by the purchaser terminal 30 is generated. Data for comparison is acquired from the product database 41 and the detailed display database 43.

  When the purchaser terminal 30 interrupts the operation and resumes the processing after that in the process from the selection of the product to the purchase procedure, the status holding means 50 displays to what stage the purchase procedure for the product has been completed. . In this example, the purchase status is displayed on the shopping cart display screen. The control unit 51 operates each processing unit (41 to 50) of the seller server 40 according to a predetermined procedure.

  Next, processing of the product sales system 10 will be described. 3 is a flowchart showing an example of the operation of the product sales system, FIG. 4 is an operation procedure of the product sales system, (a) is a flowchart showing a procedure for presenting a questionable means, and (b) is a check. The flowchart which shows the process which changes the usage precaution based on the description matter of a sheet | seat, (c) is a flowchart which shows a status holding process. FIG. 5 is a diagram showing a shopping cart screen of the purchaser terminal in the product sales system. FIG. 6 is a pre-purchase check sheet displayed on the purchaser terminal of the product sales system and precautions for use. FIG.

  First, the purchaser connects from the purchaser terminal 30 to the seller server 40 managed by the seller 70 who is a pharmaceutical seller through the Internet. The purchaser performs a purchase procedure by selecting a product desired to be purchased on the sales homepage provided by the seller server 40. Normally, when the seller server 40 is accessed from the purchaser terminal 30, a search screen for a sales website sent by the seller server 40 is displayed on the display screen of the purchaser terminal 30. Thereby, the purchaser can search for a desired product on the search screen of the purchaser terminal 30 (step SA1).

  When the search is executed, on the purchaser terminal 30, the product search means 42 searches the product database 41, and displays the extracted one or more products as a search result on the display screen of the purchaser terminal 30. The purchaser selects a product to be purchased from this search result screen (step SA2). When the product is selected, the control unit 51 of the seller server 40 extracts the product details from the detail display database 43 and displays the product details on the display screen of the purchaser terminal 30 (step SA3). When the purchaser designates to purchase a product from this screen, the shopping cart display means 45 displays a shopping cart screen 81 targeted for purchase by the product on the purchaser terminal as shown in FIG. 5 (step SA4). . On this shopping cart screen 81, information for specifying a product and a purchase status 82 of the product are displayed. In this example, it is displayed that the product has not been answered in the inquiry (pre-purchase check sheet and usage precautions).

  Then, when “Purchase” is selected on the shopping cart screen 81, the pre-purchase check sheet and precautions display unit 46 displays a pre-purchase check sheet 83 on the display screen 80 of the purchaser terminal 30, as shown in FIG. And a usage note 84 are displayed in series (step SA5). In the purchaser terminal 30, the pre-purchase check sheet 83 and the precautions 84 can be displayed at a time by scrolling the screen. As a result, the number of processes can be reduced as compared to displaying the pre-purchase check sheet and precautions for use separately, and the burden on the purchaser and the processing load on the seller can be reduced. In addition, there is no legal regulation that requires usage notes to be presented after confirming purchaser information.

  The purchaser inputs information such as past usage history, presence / absence of side effects, age, gender, etc. from the purchaser terminal 30 to the pre-purchase check sheet 83, Confirm that you have accepted the precautions. Further, a question item is entered if necessary (step SA6). In the seller server 40, when an answer about the pre-purchase check sheet and precautions for use is made, the answer question accepting means 47 accepts this and sends it to the expert answering means 60 via the expert connection interface 48. To do. In the expert reply means 60, first, the reply from the check sheet 83 before purchase is judged by the expert (step SA7), and sales are made on the premise of this judgment.

  In the case where it is determined that there is no problem in sales in the expert reply means 60 (no problem in step SA7), the expert reply means 60 further confirms and confirms the usage notes 84 and After confirming that there are no questions (step SA8 is confirmed, there is no question), the process proceeds to the purchasing procedure (step SA9). In the purchase procedure, payment information, delivery destination information, delivery date and time information, etc. are designated, and the purchase procedure is started.

  In the product sales system 10 according to the present embodiment, if it is determined that there is a problem in the expert reply means 60 by checking the pre-purchase check sheet 83 (there is a problem in step SA7), the purchase of the product is immediately performed on the pre-purchase check sheet 83. Is displayed. FIG. 7 shows a display example of the pre-purchase check sheet of the purchaser terminal in the product sales system, (a) is a diagram showing an input screen, and (b) is that a part cannot be purchased with a partial input. It is a figure which shows the state by which it was displayed. That is, as shown in FIG. 7A, the pre-purchase check sheet 83 before reply is displayed 85 indicating that the product cannot be used as shown in FIG. 7B (step SA10). In this example, it was decided that women would use medicines for men, so they could not be used. Thereby, it can be shown that it cannot be sold to the purchaser at an early timing, or that consultation is necessary, and the purchaser can be saved.

  In this case, the purchaser can make an inquiry to the expert from the purchaser terminal 30 by e-mail or chat from the input field (step SA11). The expert responds to this inquiry again (step SA12), and if there is no problem (no problem at step SA12), the process proceeds to step SA8 and further proceeds to the purchase procedure (step SA9). When an expert determines that there is a problem with an inquiry or consultation (there is a problem in step SA12), the product is not sold and the screen returns to the search screen (step SA1).

  When the usage notes are presented and there is a question (there is a question in step S8), the expert answers from the expert reply means 60 (step SA13). Then, the process returns to check sheet answer input, usage precaution check, and question input (step SA6).

  Here, a procedure for making a question from the purchaser terminal 30 will be described. In the merchandise sales system 10 according to the present embodiment, the question is answered by an email that will be answered later by being described in the inquiry form, or a chat that can be handled in real time. FIG. 4A is a flowchart showing a procedure for presenting a questionable means, FIG. 8 shows the description of the questionable means on the confirmation screen of the pre-purchase check sheet in the product sales system, and FIG. Is a diagram showing a state that can be immediately answered and can ask a question by email and chat, (b) is a diagram showing a state where an expert is not immediately available and can ask a question by email, and (c) is a diagram showing a question form to the expert It is.

  As shown in FIG. 4A, in the state in which the question screen is displayed (step SB1), it is determined in the expert answering means 60 whether the specialist in charge is present (step SB2). If you can answer with the expert reply means 60, that is, if the expert can respond on the spot (Yes in Step SB), respond by email and chat (Step SB4), and if the expert is absent, the expert can respond When it becomes, it answers by mail (step SB5). In the merchandise sales system 10 according to the present embodiment, as shown in FIG. 8, on the display screen 80 of the purchaser terminal 30, which means can be used to display is displayed (step SB6).

  When an expert is present and can respond by both e-mail and chat, as shown in FIG. 8A, a display 87 to that effect is displayed on the confirmation screen 86 of the pre-purchase check sheet. On the other hand, when an expert is absent and responds by mail, as shown in FIG. 8B, a display 89 for equalizing by mail and 90 that chat is not possible are displayed. When the display for inquiring by mail is selected, an inquiry input field 92 is displayed on the inquiry screen 91 as shown in FIG. Thereby, the purchaser can easily recognize whether or not chat can be used as a means for accepting a question. Thereby, the purchaser can easily recognize the means that can be accepted by the seller server.

Moreover, in the product sales system 10 according to the present embodiment, it is possible to compare search results and a plurality of selected products. FIG. 9 is a diagram showing a product comparison screen of the purchaser terminal in the product sales system. As illustrated in FIG. 9, it is assumed that two products “an antipyretic analgesic A” and “an antipyretic analgesic AC” are extracted as a result of searching for the product “antipyretic analgesic A”. In this case, a product comparison screen 94 is displayed on the display screen 80 of the purchaser terminal 30 by the product comparison display means 49. On the product comparison screen 94, an explanation column 95 of “antipyretic analgesic A” and an explanation column 96 of “antipyretic analgesic AC” are displayed in a comparable manner. Thereby, the purchaser can compare the product information including the price of the extracted product.
Therefore, the purchaser terminal can easily compare a plurality of extracted products.

  Furthermore, in the product sales system 10 according to the present embodiment, the display items of the usage precautions displayed on the purchaser terminal are changed based on the input content of the pre-purchase check sheet which is purchaser information. This processing is performed by the pre-purchase check sheet and usage precautions display means 46 based on the answer result of the pre-purchase check sheet acquired by the answer question accepting means 47. FIG. 4B is a flowchart showing processing for changing the usage precautions based on the items described in the check sheet, and FIG. 10 shows the usage changed corresponding to the returned buyer check sheet in the product sales system. It is a figure which shows the upper notes.

  As shown in FIG. 4B, when the pre-purchase check sheet 83 is filled in (step SC1), the merchant server 40 confirms whether a specific item is described (step SC2). As shown in FIG. 10, when a specific answer is made to a specific item in the pre-purchase check sheet 97 (Yes in step SC2), a usage precaution 98 regarding the item is regarded as unnecessary, and a usage precaution 98 is described. The item is changed (step SC3) and displayed (step SC4). On the other hand, when a specific answer is not given to a specific item (No in step SC2), the usage precautions are displayed as they are (step SC4).

  Such a process occurs when, for example, the precautions regarding the pregnancy are not displayed when the user is a male on the pre-purchase check sheet. As a result, items that are not necessary for the purchaser are not displayed on the purchaser terminal, and the purchase process is not displayed.

  Furthermore, in the product sales system 10 according to the present embodiment, to which stage the purchase procedure for the product is completed when the purchaser terminal interrupts the operation and restarts the process in the process from product selection to purchase procedure. Displays the status of whether or not FIG. 4C is a flowchart showing status holding processing.

  When processing is interrupted during the purchase procedure (Yes in step SD1), the purchase processing state is stored in the status holding means 50 (step SD2). When the purchase procedure is resumed (Yes in step SD3), the processing state is read from the status holding means 50, and the status is displayed on the display screen of the shopping cart, for example. In this example, as shown in FIG. 5, a purchase status 82 is displayed in the shopping cart screen 81. In this example, the “not-answered state such as inquiry” that is not answered at the stage of displaying the pre-purchase check sheet and the usage precautions is displayed, and it can be seen that the purchase procedure can be resumed from this stage.

  The merchandise sales system according to the present invention can sell merchandise in a simple procedure, can reduce the labor of the purchaser and the processing load on the merchant, and has industrial applicability.

10: Product sales system 20: Internet 30: Purchaser terminal 40: Seller server 41: Product database 42: Product search means 43: Detailed display database 44: Internet connection means 45: Shopping cart display means 46: Notes display means 47 : Answer question accepting means 48: Expert connection interface 49: Product comparison display means 50: Status holding means 51: Control unit 60: Expert answer means 70: Seller

The invention according to claim 1, which solves the above-described problem, is to access the seller server from a purchaser terminal connected to the seller server via a communication network and specify the desired product for purchase. A process in which the merchant server causes the purchaser terminal to display and input an input field of purchaser information necessary as a premise for purchasing a product desired to be purchased, and the merchant server inputs the input from the purchaser terminal In the process of determining whether or not sale is possible based on the purchaser information input in the column, the process in which the seller server presents precautions for use of the product on the purchaser terminal, and the seller server, In a product sales system in which the purchaser understands the precautions for use and confirms that there is no question from the purchaser, and then starts the purchase procedure for the product. The merchant server, the process of displaying the notes on the said entry field using the customer information to the purchaser terminals to a series of screens that can be displayed at one time by the scroll operation in the buyer terminal After performing the process, the seller server confirms whether or not to sell based on the purchaser information, and confirms that the purchaser understands the usage precautions and that there is no question from the purchaser. a process for, a commodity sales system, characterized in that to perform, and processing to respond to the purchaser terminal by e-mail or chat with respect to the question when there is the question.
According to the present invention, the merchant server causes the purchaser terminal to display the purchaser information input field and usage precautions on a series of screens that can be displayed at a time by a scroll operation on the purchaser terminal. In the seller server, a process for determining whether or not the sale is possible based on the purchaser information and a process for confirming that the purchaser understands the usage precautions and that there is no question from the purchaser are performed.
Therefore, the number of processes can be reduced as compared with the procedure for displaying the precautions for use after determining the input field of the purchaser information, and the burden on the purchaser and the processing load on the seller can be reduced.
In addition, since the seller server answers the question to the purchaser terminal by email or chat when the question is asked, it is possible to cope with the case where an expert is absent.

That is, according to the merchandise sales system of claim 1, the seller server displays the purchaser information input field and usage precautions on a series of screens on the buyer terminal, and then the seller server The purchaser determines whether the sale is possible based on the purchaser information, and the purchaser understands the usage precautions and confirms that there is no question from the purchaser. The number of processes can be reduced as compared with the procedure for displaying precautions for use after determination of the information input field, and the burden on the purchaser and the processing load on the seller can be reduced.
In addition, since the seller server answers the question to the purchaser terminal by email or chat when the question is asked, it is possible to cope with the case where an expert is absent.

When an expert is present and can respond by both e-mail and chat, as shown in FIG. 8A, a display 87 to that effect is displayed on the confirmation screen 86 of the pre-purchase check sheet. On the other hand, experts is absent, when corresponding by e-mail, as shown in FIG. 8 (b), 90 that it can not display 89 and chat for querying a friend are displayed. When the display for inquiring by mail is selected, an inquiry input field 92 is displayed on the inquiry screen 91 as shown in FIG. Thereby, the purchaser can easily recognize whether or not chat can be used as a means for accepting a question. Thereby, the purchaser can easily recognize the means that can be accepted by the seller server.

  The present invention relates to a sales system for online shopping for products that require confirmation from a seller.

  Among medicinal products, those that may cause health hazards that may interfere with daily life due to side effects, etc., are designated as Class I medicinal products. Prior to sales of this first-class pharmaceutical product, it is necessary for a qualified person to obtain information provided by the purchaser and to explain the pharmaceutical product in writing.

  In recent years, with the spread of the Internet, Internet mail order for accessing a sales site, placing an order, and receiving a designated product by home delivery has become widespread, and the Internet mail order is also performed for drugs including first-class drugs.

  Conventionally, when selling first-class pharmaceutical products through Internet sales, the following procedures are used to satisfy the above-mentioned conditions. FIG. 11 is a flowchart showing an example of processing in a conventional merchandise sales system that sells first-class pharmaceuticals.

  First, the purchaser connects from the purchaser terminal to the sales server of the pharmaceutical seller via the Internet. Then, a search screen for a homepage for sale can be displayed on the purchaser terminal, and the purchaser searches for a product on the search screen (step S1).

  Next, on the purchaser terminal, a search result screen for displaying the searched one or a plurality of products is displayed, and the purchaser selects a product to purchase from the search result screen (step S2). Then, the screen explaining the product details is displayed on the purchaser terminal (step S3). When the purchaser enters the cart for purchasing the product from this screen, the cart screen for which the product is to be purchased is displayed on the purchaser terminal (step S4).

Then, a pre-purchase check sheet is displayed (step S5). In the pre-purchase check sheet, the purchaser inputs information such as past usage history, presence / absence of side effects, age, and sex (step S5). When an answer about the check sheet is made (step S6), the answer is judged by an expert (step S7), and if there is no problem in sales (step S7)
If there is a question about the precautions, it is confirmed (step S9).

  If the purchaser replies that there are no questions regarding the precautions (no question at step S9), the purchase procedure proceeds (step S10). If there is a question with respect to this notice (there is a question in step S9), the question is answered by e-mail or chat (step S11). In the purchase procedure, payment information, delivery destination information, delivery date and time information, etc. are designated, and the purchase procedure is completed.

  Patent Document 1 describes a system for selling medicines using the Internet. That is, the pharmaceutical sales system described in Patent Document 1 is a member terminal used by members of a business establishment connected to the Internet, a business establishment server installed and managed by the business establishment, and a sales company that sells pharmaceuticals. The business establishment server authenticates the members based on the member identification data sent from the member terminals and arranges sales to the authenticated members. The sales site information of the pharmaceuticals to be sent is sent, and then the office server accepts the order information sent from the member terminals for a limited sales period, and after the sales period has passed, the order information is included and the seller server To sell pharmaceuticals.

JP 2005-100324 A

  However, the conventional merchandise sales system has a problem that the purchase procedure is complicated for the purchaser. If the procedure up to the purchase is simplified, there are advantages for both the purchaser and the seller.

  The present invention has been made in view of the above-described problems, and provides a product sales system capable of selling products in a simple procedure and reducing the burden on the purchaser and the processing load on the seller. The purpose is to do.

The invention according to claim 1, which solves the above-mentioned problem, specifies the first medicine that is a desired product by accessing the seller server from a purchaser terminal connected to the seller server via a communication network. The purchaser server displays and inputs an entry field for purchaser information necessary as a premise for purchasing a product desired to be purchased, on the purchaser terminal, A process for determining whether or not sale is possible based on the purchaser information input to the input field from the purchaser terminal, a process for the seller server to present precautions for use of the product to the purchaser terminal, and In the seller server, after the purchaser understands the precautions for use and confirms that there is no question from the purchaser, the product that starts the purchase procedure for the product In the sales system,
The seller server performs a process of displaying the input field of the purchaser information and the usage precautions on the purchaser terminal on a series of screens that can be displayed at a time by a scroll operation on the purchaser terminal. After that, the seller server confirms that the purchaser understands the process of determining whether or not to sell based on the purchaser information and the precautions for use, and that there is no question from the purchaser. Processing and processing for replying to the purchaser terminal by e-mail or chat when there is the question, and the seller server is specified based on the purchaser information. If the product cannot be sold as a result of determining whether or not the product can be sold, at least of the fact that the purchase cannot be made in the input field of the purchaser information and that consultation with an expert is required. Perform one of the display,
Further, in the process from the selection of the product to the purchase procedure, the seller server has completed the purchase procedure for the product when the purchaser terminal interrupts the operation and then resumes the process. According to the present invention, the merchant server displays a purchaser information input field and usage notes on the purchaser terminal at the purchaser terminal. After displaying on a series of screens that can be displayed at once by scrolling operation , the purchaser understands the use of sales based on the purchaser information on the seller server and the purchaser understands the usage notes and the purchase And confirming that there is no question from the person.
Therefore, the number of processes can be reduced as compared with the procedure for displaying the precautions for use after determining the input field of the purchaser information, and the burden on the purchaser and the processing load on the seller can be reduced.

Further, according to the present invention, when the seller has the question, the seller server answers the question to the purchaser terminal by e-mail or chat. Therefore, even when an expert is absent, the seller server can deal with the question. .
Furthermore, when the first-class pharmaceutical is sold via Internet communication, the labor of the purchaser and the processing load on the seller can be reduced.

  Further, according to the present invention, if the sale is not possible as a result of determining whether or not the sale is possible based on the purchaser information, the purchase information cannot be entered in the purchaser information input field or a consultation with an expert is required. Display.
  Therefore, it is possible to present the fact that sales cannot be made to the purchaser at an early timing and that consultation is necessary, and the trouble of the purchaser can be saved.

  According to the present invention, when the operation by the purchaser is interrupted and the processing is resumed, the status of the purchase procedure is displayed. Thus, the purchaser can accurately grasp the purchase state of the purchaser.

Similarly, in the invention according to claim 2, the seller server can compare product information including the price of the product extracted in the purchaser terminal when there are a plurality of products extracted by search when selecting the product. It is characterized by displaying in a state.
  According to the present invention, a means capable of accepting a question from the purchaser is determined according to a receivable state of the seller server, and a means capable of accepting from the purchaser is displayed.
  Therefore, the purchaser can easily recognize the means that can be accepted by the seller server.

Similarly, in the invention according to claim 3, the seller server includes the price of the product extracted in the purchaser terminal when the seller server has a plurality of products extracted by search when selecting the product. The product information is displayed in a comparable state.
  According to the present invention, when there are a plurality of products extracted by search when selecting a product, the purchaser terminal displays product information including the price of the extracted product in a comparable state.
  Therefore, the purchaser terminal can easily compare a plurality of extracted products.

Similarly, the invention according to claim 4 is characterized in that the seller server changes a display item of the usage precautions displayed on the purchaser terminal based on an input content of the purchaser information. To do.
  According to the present invention, on the purchaser terminal, the usage precautions for the items changed based on the input content of the purchaser information are displayed.
  Therefore, items that are not necessary for the purchaser are not displayed on the purchaser terminal, and the purchase process can be performed quickly.

  According to the merchandise sales system according to the present invention, merchandise can be sold in a simple procedure, and the labor of the purchaser and the processing load on the merchant can be reduced.

That is, according to the merchandise sales system of claim 1, the seller server displays the purchaser information input field and usage precautions on a series of screens on the buyer terminal, and then the seller server The purchaser determines whether the sale is possible based on the purchaser information, and the purchaser understands the usage precautions and confirms that there is no question from the purchaser. The number of processes can be reduced as compared with the procedure for displaying precautions for use after determination of the information input field, and the burden on the purchaser and the processing load on the seller can be reduced.
In addition, since the seller server answers the question to the purchaser terminal by email or chat when the question is asked, it is possible to cope with the case where an expert is absent.

Moreover, according to the product sales system of claim 1 , the product sales system can be applied using the first-class pharmaceutical as a product, and when the first-class pharmaceutical is sold via the Internet communication, The processing load on the seller can be reduced.

In addition, according to the product sales system of claim 1 , if the sale is not possible as a result of determining whether or not the sale is possible based on the purchaser information, the purchase information cannot be entered in the entry field of the purchaser information. Since it is displayed that the consultation is necessary, it is possible to indicate that the sale cannot be made to the purchaser at an early stage and that the consultation is necessary, and the purchaser can be saved.

Further, according to the product sales system of claim 1 , when the operation by the purchaser is interrupted and the processing is resumed, the purchase procedure status is displayed. Accurately grasp.

According to the merchandise sales system of the second aspect , the means capable of accepting the question from the purchaser is determined according to the acceptable state of the seller server, and the means capable of accepting from the purchaser is displayed. Therefore, the purchaser can easily recognize the means that can be accepted by the seller server.

Furthermore, according to the product sales system of the third aspect , when there are a plurality of products extracted by search when selecting a product, the purchaser terminal can compare product information including the price of the extracted product. Since it is displayed in the state, the purchaser terminal can easily compare a plurality of extracted products.

And according to the merchandise sales system of claim 4 , the purchaser terminal displays the usage precautions for the item changed based on the input content of the purchaser information. Items that are not necessary for the purchaser among the usage precautions are not displayed, and the purchase process can be performed quickly.

1 is a block diagram showing an overall configuration of a product sales system according to an embodiment of the present invention. It is a block diagram which shows the structure of the seller server of the goods sales system. It is a flowchart which shows the operation example of the goods sales system. The operation procedure of the product sales system is shown. (A) is a flowchart showing a procedure for presenting a questionable means, (b) is a process for changing precautions for use based on the items described in the check sheet. (C) is a flowchart showing status holding processing. It is a figure which shows the shopping cart screen of the purchaser terminal in the goods sales system. It is a figure which shows the pre-purchase check sheet continuously displayed on the purchaser terminal of the product sales system and precautions for use. The display example of the pre-purchase check sheet of the purchaser terminal in the product sales system is shown, (a) is a diagram showing an input screen, (b) is displayed that purchase is not possible with partly entered FIG. The description of the question possible means on the confirmation screen of the pre-purchase check sheet in the product sales system is shown, (a) is a diagram showing a state in which an expert can respond immediately and can ask a question by email and chat, (b) Is a diagram showing a state in which an expert cannot respond immediately and can ask a question by e-mail, and (c) is a diagram showing a question form to the expert. It is a figure which shows the goods comparison screen of the buyer terminal in the goods sales system. It is a figure which shows the precautions in use changed corresponding to the buyer's check sheet answered in the goods sales system. It is a flowchart which shows an example of the process in the conventional goods sales system which sells a 1st class pharmaceutical.

  A product sales system according to an embodiment for carrying out the present invention will be described. This embodiment demonstrates as an example what sells a 1st class pharmaceutical as a goods. In addition, the product sold in the present invention is not limited to the first pharmaceutical product, and can be applied to other products sold in the same procedure.

  FIG. 1 is a block diagram showing the overall configuration of a product sales system according to an embodiment of the present invention. The merchandise sales system 10 connects a plurality of purchaser terminals 30 to a seller server 40 via the Internet 20 which is a communication network. The purchaser terminal 30 is used by an individual who purchases the first class pharmaceutical product. Further, the merchant server 40 is managed by a pharmaceutical distributor 70, and an expert answering means 60 for an expert such as a pharmacist to answer is connected to the seller server 40.

  The purchaser terminal 30 includes a CPU (Central Processing Unit) as a control device, a RAM (Random Access Memory) as a main storage device, a ROM (Read Only Memory), an HDD (Hard Disc Drive) as an auxiliary storage device, and an SSD (Solid state Drive). ) Etc., and a personal computer, a smart phone, a tablet type terminal and the like. The purchaser terminal 30 executes application software such as a web browser on the control device, accesses the seller server 40 via the Internet 20, displays the sales page of the product sales system, and operates it.

  The merchant server 40 has a CPU (Central Processing Unit) as a control device, a RAM (Random Access Memory) as a main storage device, a ROM (Read Only Memory), an HDD (Hard Disc Drive) as an auxiliary storage device, and an SSD (Solid state Drive). ), Etc., and a server device. By executing the application software in the control unit of the seller server 40, functions of each unit to be described later are realized.

  Moreover, the expert reply means 60 is comprised with the same structure and the personal computer provided with the keyboard, the mouse | mouth, and the display. The expert reply means 60 can be exchanged with the purchaser terminal 30 via the seller server 40 by various approvals, e-mails and chats, which will be described later, by being operated by an expert. In the expert reply means 60, the expert determines whether or not to sell according to the description on the pre-purchase check sheet, whether or not to check precautions for use, and the contents of the question, and notifies the seller server 40 of the decision.

  Next, the configuration of the seller server 40 will be described. FIG. 2 is a block diagram showing the configuration of the seller server of the product sales system. The merchant server 40 includes a product database 41, a product search unit 42, a detailed display database 43, an Internet connection unit 44, a shopping cart display unit 45, a pre-purchase check sheet and usage precautions display unit 46, an answer question reception unit 47, An expert connection interface 48, a product comparison display unit 49, a status holding unit 50, and a control unit 51 are provided.

  The merchandise database 41 stores data such as basic data, storage boxes, and tablet forms of merchandise being sold, in this example, the first category pharmaceutical product. The product search means 42 extracts products that match the keyword input from the purchaser terminal 30 from the product database 41 and outputs them. The detail display database 43 stores detailed display data for the products stored in the product database 41. The Internet connection unit 44 connects the seller server 40 and the Internet 20. The shopping cart display means 45 aggregates the products purchased at the purchaser terminal 30 and displays them on the shopping cart screen.

  The pre-purchase check sheet and usage precautions display means 46 generates a series of screens for displaying the pre-purchase check sheet input field and purchase precautions as purchaser information on the purchaser terminal 30. The answer question accepting means 47 determines a means capable of accepting a question from the purchaser according to the acceptable state of the seller server 40 and causes the purchaser terminal 30 to display the acceptable means. That is, it is determined whether the means for accepting the question from the purchaser according to the standby state of the expert in the expert reply means 60 is only mail, mail or chat, and this state is determined by the purchaser terminal. 30.

  The expert connection interface 48 connects the seller server 40 and the expert reply means 60. When there are a plurality of products extracted by the search from the purchaser terminal 30, the product comparison display means 49 displays the product information including the price of the product extracted on the purchaser terminal in a comparable state. Further, a comparison screen for an arbitrary product designated by the purchaser terminal 30 is generated. Data for comparison is acquired from the product database 41 and the detailed display database 43.

  When the purchaser terminal 30 interrupts the operation and resumes the processing after that in the process from the selection of the product to the purchase procedure, the status holding means 50 displays to what stage the purchase procedure for the product has been completed. . In this example, the purchase status is displayed on the shopping cart display screen. The control unit 51 operates each processing unit (41 to 50) of the seller server 40 according to a predetermined procedure.

  Next, processing of the product sales system 10 will be described. 3 is a flowchart showing an example of the operation of the product sales system, FIG. 4 is an operation procedure of the product sales system, (a) is a flowchart showing a procedure for presenting a questionable means, and (b) is a check. The flowchart which shows the process which changes the usage precaution based on the description matter of a sheet | seat, (c) is a flowchart which shows a status holding process. FIG. 5 is a diagram showing a shopping cart screen of the purchaser terminal in the product sales system. FIG. 6 is a pre-purchase check sheet displayed on the purchaser terminal of the product sales system and precautions for use. FIG.

  First, the purchaser connects from the purchaser terminal 30 to the seller server 40 managed by the seller 70 who is a pharmaceutical seller through the Internet. The purchaser performs a purchase procedure by selecting a product desired to be purchased on the sales homepage provided by the seller server 40. Normally, when the seller server 40 is accessed from the purchaser terminal 30, a search screen for a sales website sent by the seller server 40 is displayed on the display screen of the purchaser terminal 30. Thereby, the purchaser can search for a desired product on the search screen of the purchaser terminal 30 (step SA1).

  When the search is executed, on the purchaser terminal 30, the product search means 42 searches the product database 41, and displays the extracted one or more products as a search result on the display screen of the purchaser terminal 30. The purchaser selects a product to be purchased from this search result screen (step SA2). When the product is selected, the control unit 51 of the seller server 40 extracts the product details from the detail display database 43 and displays the product details on the display screen of the purchaser terminal 30 (step SA3). When the purchaser designates to purchase a product from this screen, the shopping cart display means 45 displays a shopping cart screen 81 targeted for purchase by the product on the purchaser terminal as shown in FIG. 5 (step SA4). . On this shopping cart screen 81, information for specifying a product and a purchase status 82 of the product are displayed. In this example, it is displayed that the product has not been answered in the inquiry (pre-purchase check sheet and usage precautions).

  Then, when “Purchase” is selected on the shopping cart screen 81, the pre-purchase check sheet and precautions display unit 46 displays a pre-purchase check sheet 83 on the display screen 80 of the purchaser terminal 30, as shown in FIG. And a usage note 84 are displayed in series (step SA5). In the purchaser terminal 30, the pre-purchase check sheet 83 and the precautions 84 can be displayed at a time by scrolling the screen. As a result, the number of processes can be reduced as compared to displaying the pre-purchase check sheet and precautions for use separately, and the burden on the purchaser and the processing load on the seller can be reduced. In addition, there is no legal regulation that requires usage notes to be presented after confirming purchaser information.

  The purchaser inputs information such as past usage history, presence / absence of side effects, age, gender, etc. from the purchaser terminal 30 to the pre-purchase check sheet 83, Confirm that you have accepted the precautions. Further, a question item is entered if necessary (step SA6). In the seller server 40, when an answer about the pre-purchase check sheet and precautions for use is made, the answer question accepting means 47 accepts this and sends it to the expert answering means 60 via the expert connection interface 48. To do. In the expert reply means 60, first, the reply from the check sheet 83 before purchase is judged by the expert (step SA7), and sales are made on the premise of this judgment.

  In the case where it is determined that there is no problem in sales in the expert reply means 60 (no problem in step SA7), the expert reply means 60 further confirms and confirms the usage notes 84 and After confirming that there are no questions (step SA8 is confirmed, there is no question), the process proceeds to the purchasing procedure (step SA9). In the purchase procedure, payment information, delivery destination information, delivery date and time information, etc. are designated, and the purchase procedure is started.

  In the product sales system 10 according to the present embodiment, if it is determined that there is a problem in the expert reply means 60 by checking the pre-purchase check sheet 83 (there is a problem in step SA7), the purchase of the product is immediately performed on the pre-purchase check sheet 83. Is displayed. FIG. 7 shows a display example of the pre-purchase check sheet of the purchaser terminal in the product sales system, (a) is a diagram showing an input screen, and (b) is that a part cannot be purchased with a partial input. It is a figure which shows the state by which it was displayed. That is, as shown in FIG. 7A, the pre-purchase check sheet 83 before reply is displayed 85 indicating that the product cannot be used as shown in FIG. 7B (step SA10). In this example, it was decided that women would use medicines for men, so they could not be used. Thereby, it can be shown that it cannot be sold to the purchaser at an early timing, or that consultation is necessary, and the purchaser can be saved.

  In this case, the purchaser can make an inquiry to the expert from the purchaser terminal 30 by e-mail or chat from the input field (step SA11). The expert responds to this inquiry again (step SA12), and if there is no problem (no problem at step SA12), the process proceeds to step SA8 and further proceeds to the purchase procedure (step SA9). When an expert determines that there is a problem with an inquiry or consultation (there is a problem in step SA12), the product is not sold and the screen returns to the search screen (step SA1).

  When the usage notes are presented and there is a question (there is a question in step S8), the expert answers from the expert reply means 60 (step SA13). Then, the process returns to check sheet answer input, usage precaution check, and question input (step SA6).

  Here, a procedure for making a question from the purchaser terminal 30 will be described. In the merchandise sales system 10 according to the present embodiment, the question is answered by an email that will be answered later by being described in the inquiry form, or a chat that can be handled in real time. FIG. 4A is a flowchart showing a procedure for presenting a questionable means, FIG. 8 shows the description of the questionable means on the confirmation screen of the pre-purchase check sheet in the product sales system, and FIG. Is a diagram showing a state that can be immediately answered and can ask a question by email and chat, (b) is a diagram showing a state where an expert is not immediately available and can ask a question by email, and (c) is a diagram showing a question form to the expert It is.

  As shown in FIG. 4A, in the state in which the question screen is displayed (step SB1), it is determined in the expert answering means 60 whether the specialist in charge is present (step SB2). If you can answer with the expert reply means 60, that is, if the expert can respond on the spot (Yes in Step SB), respond by email and chat (Step SB4), and if the expert is absent, the expert can respond When it becomes, it answers by mail (step SB5). In the merchandise sales system 10 according to the present embodiment, as shown in FIG. 8, on the display screen 80 of the purchaser terminal 30, which means can be used to display is displayed (step SB6).

When an expert is present and can respond by both e-mail and chat, as shown in FIG. 8A, a display 87 to that effect is displayed on the confirmation screen 86 of the pre-purchase check sheet. On the other hand, experts is absent, when corresponding by e-mail, as shown in FIG. 8 (b), 90 that it can not display 89 and chat for querying a friend are displayed. When the display for inquiring by mail is selected, an inquiry input field 92 is displayed on the inquiry screen 91 as shown in FIG. Thereby, the purchaser can easily recognize whether or not chat can be used as a means for accepting a question. Thereby, the purchaser can easily recognize the means that can be accepted by the seller server.

Moreover, in the product sales system 10 according to the present embodiment, it is possible to compare search results and a plurality of selected products. FIG. 9 is a diagram showing a product comparison screen of the purchaser terminal in the product sales system. As illustrated in FIG. 9, it is assumed that two products “an antipyretic analgesic A” and “an antipyretic analgesic AC” are extracted as a result of searching for the product “antipyretic analgesic A”. In this case, a product comparison screen 94 is displayed on the display screen 80 of the purchaser terminal 30 by the product comparison display means 49. On the product comparison screen 94, an explanation column 95 of “antipyretic analgesic A” and an explanation column 96 of “antipyretic analgesic AC” are displayed in a comparable manner. Thereby, the purchaser can compare the product information including the price of the extracted product.
Therefore, the purchaser terminal can easily compare a plurality of extracted products.

  Furthermore, in the product sales system 10 according to the present embodiment, the display items of the usage precautions displayed on the purchaser terminal are changed based on the input content of the pre-purchase check sheet which is purchaser information. This processing is performed by the pre-purchase check sheet and usage precautions display means 46 based on the answer result of the pre-purchase check sheet acquired by the answer question accepting means 47. FIG. 4B is a flowchart showing processing for changing the usage precautions based on the items described in the check sheet, and FIG. 10 shows the usage changed corresponding to the returned buyer check sheet in the product sales system. It is a figure which shows the upper notes.

  As shown in FIG. 4B, when the pre-purchase check sheet 83 is filled in (step SC1), the merchant server 40 confirms whether a specific item is described (step SC2). As shown in FIG. 10, when a specific answer is made to a specific item in the pre-purchase check sheet 97 (Yes in step SC2), a usage precaution 98 regarding the item is regarded as unnecessary, and a usage precaution 98 is described. The item is changed (step SC3) and displayed (step SC4). On the other hand, when a specific answer is not given to a specific item (No in step SC2), the usage precautions are displayed as they are (step SC4).

  Such a process occurs when, for example, the precautions regarding the pregnancy are not displayed when the user is a male on the pre-purchase check sheet. As a result, items that are not necessary for the purchaser are not displayed on the purchaser terminal, and the purchase process is not displayed.

  Furthermore, in the product sales system 10 according to the present embodiment, to which stage the purchase procedure for the product is completed when the purchaser terminal interrupts the operation and restarts the process in the process from product selection to purchase procedure. Displays the status of whether or not FIG. 4C is a flowchart showing status holding processing.

  When processing is interrupted during the purchase procedure (Yes in step SD1), the purchase processing state is stored in the status holding means 50 (step SD2). When the purchase procedure is resumed (Yes in step SD3), the processing state is read from the status holding means 50, and the status is displayed on the display screen of the shopping cart, for example. In this example, as shown in FIG. 5, a purchase status 82 is displayed in the shopping cart screen 81. In this example, the “not-answered state such as inquiry” that is not answered at the stage of displaying the pre-purchase check sheet and the usage precautions is displayed, and it can be seen that the purchase procedure can be resumed from this stage.

  The merchandise sales system according to the present invention can sell merchandise in a simple procedure, can reduce the labor of the purchaser and the processing load on the merchant, and has industrial applicability.

10: Product sales system 20: Internet 30: Purchaser terminal 40: Seller server 41: Product database 42: Product search means 43: Detailed display database 44: Internet connection means 45: Shopping cart display means 46: Notes display means 47 : Answer question accepting means 48: Expert connection interface 49: Product comparison display means 50: Status holding means 51: Control unit 60: Expert answer means 70: Seller

Claims (7)

When the purchaser terminal connected to the seller server via the communication network accesses the seller server and designates and purchases a desired product, the seller server requests the purchaser terminal to purchase. Processing to display and input an input field of purchaser information necessary as a premise for purchasing the product to be purchased, and the seller server sells based on the purchaser information input to the input field from the purchaser terminal A process for determining admissibility, a process in which the seller server presents precautions for use of the product to the purchaser terminal, and a purchaser understands the precautions for use in the seller server, and In the product sales system for starting the purchase procedure for the product after executing the process of confirming that there is no question from the purchaser,
The merchant server is
After performing the process of displaying the input field of the purchaser information and the usage precautions on a series of screens on the purchaser terminal,
A process of determining whether or not to sell based on the purchaser information in the seller server;
And a process of confirming that the purchaser understands the precautions for use and that there is no question from the purchaser.   The product sales system according to claim 1, wherein the product is a first-class pharmaceutical product.   If the seller server is unable to sell the product as a result of determining whether or not the product designated based on the purchaser information can be sold, the seller server is incapable of purchasing in the input field of the buyer information, and is specialized. The product sales system according to claim 1 or 2, wherein at least one of the indications that consultation with a house is necessary is performed.   In the process from the selection of the product to the purchase procedure, the seller server determines to what stage the purchase procedure for the product is completed when the purchaser terminal interrupts the operation and then resumes the process. The product sales system according to any one of claims 1 to 3, wherein display is performed.   The merchant server determines a means capable of accepting a question from the purchaser according to a receivable state of the merchant server, and displays the acceptable means on the purchaser terminal. The merchandise sales system according to any one of claims 1 to 4.   The merchant server displays product information including the price of the extracted product on the purchaser terminal in a comparable state when there are a plurality of products extracted by search when selecting the product. The merchandise sales system according to any one of claims 1 to 5.   The said seller server changes the display item of the said usage precautions displayed on the said purchaser terminal based on the input content of the said purchaser information, The Claims 1-6 characterized by the above-mentioned. The product sales system according to any one of the above.