JP2018041227A - Commodity purchase support device, commodity purchase support method, and commodity purchase support program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve convenience for purchasers who want to purchase commodities.SOLUTION: A commodity purchase support device 110 is configured to receive an input of membership information on a visiting member who has visited a store, receive an input of commodity information on commodities sold at the store, extract membership information on a registered member preregistered in association with the membership information on the input visiting member, and transmit the input commodity information to an intercom device 130 installed at a home of the registered member on the basis of the extracted membership information on the registered member. This enables a registered member at home 402 to be notified of commodities carried by a store 401 in real time via a visiting member shopping at the store 401 without having the registered member themselves come to the store.SELECTED DRAWING: Figure 4

Description

  The present invention relates to a product purchase support apparatus, a product purchase support method, and a product purchase support program that support shopping.

  Conventionally, the introducer who found the product registers the product information of the specific product that the applicant wishes to purchase, and opens a virtual shop for online shopping for products that are likely to be purchased. By notifying the applicant of information, there is a technology that allows the introducer to purchase the desired product without paying money even if the applicant is not there (for example, (See Patent Document 1).

Japanese Patent Laying-Open No. 2015-156092

  However, the above-described conventional technology does not necessarily receive the introduction of the product when the applicant is at home, such as fresh food sold by time sale, etc. There was a problem that it was not suitable for purchase and the convenience of the applicant was insufficient.

  The present invention provides a product purchase support apparatus, a product purchase support method, and a product purchase support program capable of improving the convenience of those who wish to purchase a product in order to solve the above-described problems caused by the prior art. The purpose is to do.

  In order to solve the above-described problems and achieve the object, a product purchase support device according to the present invention includes member information input means for receiving input of member information of a member who has visited the store, and a product sold in the store Product information input means for accepting input of product information relating to, extraction means for extracting member information relating to registered members registered in advance in association with the member information of the store visitor member input by the member information input means, Transmission means for transmitting the product information input by the product information input means to the interphone device installed in the residence of the registered member, based on the member information of the registered member extracted by the extracting means. It is characterized by that.

  The product purchase support apparatus according to the present invention is the above invention, wherein the product purchase request information from the interphone device is received, and the output related to the product received by the reception unit is output to the store terminal device. Means.

  Further, in the above invention, the product purchase support apparatus according to the present invention includes a payment unit that executes card payment by the registered member based on the product purchase request information received by the reception unit, and the output unit includes: Information regarding the product for which the settlement means has settled is output to the store terminal device.

  The product purchase support apparatus according to the present invention further includes a determination unit that determines a privilege for the store visitor based on information related to a product for which card payment has been executed by the payment unit. The means outputs information related to the privilege determined by the determining means.

  In the product purchase support device according to the present invention, in the above invention, the member information input means causes the kiosk terminal device installed in the store to read a card or a mobile terminal device possessed by the visiting member. , Receiving the input of member information of the visiting member.

  Further, in the product purchase support apparatus according to the present invention, in the above invention, the product information input means is arranged for each product in the vicinity of the product displaying the card or the mobile terminal device possessed by the visiting member at the store. It is characterized in that an input of merchandise information is received by causing a sensor provided in to read.

  The product purchase support apparatus according to the present invention includes a store clerk information input unit that receives an input of store clerk information of a store clerk who introduces a product to a member, a product information input unit that receives an input of product information related to the product, and the store clerk information. Extraction means for extracting member information relating to a registered member registered in advance in association with the product information input by the product information input means based on the member information of the registered member extracted by the extraction means And transmitting means for transmitting to the interphone device installed in the residence of the registered member.

  Further, in the product purchase support method according to the present invention, the computer accepts input of member information of a visit member who has visited the store, accepts input of product information related to a product sold in the store, and the inputted store visit Member information related to a registered member registered in advance in association with the member information of the member is extracted, and based on the extracted member information of the registered member, the input product information is installed in the registered member's residence. The process of transmitting to the interphone device is executed.

  Further, the product purchase support program according to the present invention receives input of member information of visiting members who have visited the store in a computer, receives input of product information relating to products sold in the store, and has received the input Member information related to a registered member registered in advance in association with the member information of the member is extracted, and based on the extracted member information of the registered member, the input product information is installed in the registered member's residence. The process of transmitting to the interphone device is executed.

  According to the product purchase support apparatus, the product purchase support method, and the product purchase support program according to the present invention, a person who desires to purchase a product that requires immediacy in determining whether to purchase the product purchase site There is an effect that the product can be purchased even if the user is not in Japan.

It is explanatory drawing which shows the system configuration | structure of the goods purchase assistance system of embodiment concerning this invention. It is a block diagram which shows an example of the hardware constitutions of the computer apparatus which implement | achieves a goods purchase assistance apparatus. It is a block diagram which shows an example of the hardware constitutions of the computer apparatus which implement | achieves a kiosk terminal device. It is a block diagram which shows an example of the hardware constitutions of the computer apparatus which implement | achieves an interphone apparatus. It is a block diagram which shows the hardware constitutions of a payment apparatus. It is explanatory drawing which shows an example of a registered member information database. It is explanatory drawing which shows an example of a card sales database. It is explanatory drawing which shows an example of a trust content database. It is explanatory drawing which shows the usage example of merchandise purchase assistance service. It is explanatory drawing (the 1) which shows the example of a display screen displayed on the display of a kiosk terminal device. It is explanatory drawing (the 2) which shows the example of a display screen displayed on the display of a kiosk terminal device. It is a block diagram which shows the functional structure of a goods purchase assistance apparatus. It is a flowchart (the 1) which shows an example of the process sequence of a goods purchase assistance apparatus. It is a flowchart (the 2) which shows an example of the process sequence of a goods purchase assistance apparatus. It is a flowchart (the 3) which shows an example of the process sequence of a goods purchase assistance apparatus.

  Exemplary embodiments of a product purchase support apparatus, a product purchase support method, and a product purchase support program according to the present invention will be explained below in detail with reference to the accompanying drawings.

(System configuration of product purchase support system)
First, a system configuration of a product purchase support system according to an embodiment of the present invention will be described. FIG. 1 is an explanatory diagram showing a system configuration of a product purchase support system according to an embodiment of the present invention.

  In FIG. 1, the product purchase support system 100 includes a product purchase support device 110, a kiosk terminal device 120, an interphone device 130, and a payment device 140. The product purchase support device 110 and the kiosk terminal device 120, and the product purchase support device 110 and the interphone device 130 are connected to each other via a network 101 such as the Internet.

  The product purchase support apparatus 110 communicates with the card company server 102 connected to the network 101. The card company server 102 can be realized, for example, by a computer device managed by a card issuing company that issues a credit card used in a card payment system that realizes a payment using a credit card (card payment). Alternatively, the card company server 102 may be, for example, a computer device managed by a member store management company (acquirer) that receives notification of payment information from a card member store. The card company server 102 stores various types of information related to execution of card payment.

  The product purchase support apparatus 110 can be realized by, for example, a computer device managed by an administrator of the product purchase support system 100 (see FIG. 2A). The kiosk terminal device 120 is installed at a sales floor of a store affiliated with a product purchase support service provided using the product purchase support system 100, and includes a display 121, an operation unit 122, a communication function (see FIG. 2B), and the like. (See FIG. 2B).

  In addition, the kiosk terminal device 120 includes a barcode scanner 123 that is used when optically reading a barcode or a two-dimensional code attached to a product handled in the store. On the exterior of the kiosk terminal device 120, a guide 124 for guiding a card reading position by a card reader (see FIG. 2B) is provided. The kiosk terminal device 120 reads information stored in the IC chip of the card brought close to the guide 124. One or a plurality of kiosk terminal devices 120 are installed in one store. When a plurality of sales floors exist in one store, the kiosk terminal device 120 may be installed for each sales floor.

  In the operation of the product purchase support service, a predetermined card is issued in advance to the member of the product purchase support service. The card includes an IC chip that stores identification information (member ID) unique to each card, that is, each member. The card used when using the product purchase support service may be a credit card. The product purchase support apparatus 110 can recognize a member who has visited the store (hereinafter referred to as “store member”) by acquiring the member ID via the kiosk terminal device 120.

  The interphone device 130 is a telephone dedicated to the house installed in the house, and in response to a call from a calling handset (not shown) installed outside the house such as an outer wall of a house entrance A telephone call can be made with the handset (see FIG. 2C). The intercom device 130 includes a display 131, an operation unit 132, a communication function, and the like.

  The operation unit 132 of the interphone device 130 uses the product purchase support service, and a “purchase” button 132a and an “unnecessary” button 132b indicating the intention of purchasing the product presented via the interphone device 130. Etc. The interphone device 130 is subscribed to a product purchase support service, and includes a microphone 133 and a speaker 134 for making a call with a member who has indicated the intention to purchase the product.

  In the interphone device 130, the microphone 133 and the speaker 134 may be provided separately, or may be provided integrally in the form of a receiver. In addition, the interphone device 130 may include a camera 135 that photographs a member who has subscribed to the product purchase support service and displays an intention to purchase the product.

  The settlement apparatus 140 is used for settlement of merchandise. The settlement apparatus 140 receives input of a product code purchased by a store user including members of the product purchase support service, and communicates with the card company server 102 based on the received product code. The card payment function is provided. Further, the settlement apparatus 140 has a function of performing settlement with cash based on the commodity code that has received the input.

(Example of hardware configuration of product purchase support apparatus 110)
Next, an example of the hardware configuration of the product purchase support apparatus 110 will be described. FIG. 2A is a block diagram illustrating an example of a hardware configuration of a computer device that implements the product purchase support apparatus 110.

  In FIG. 2A, the computer device that implements the product purchase support device 110 includes a CPU (Central Processing Unit) 211, a memory 212, and a communication I / F (Interface) 213. The units 211 to 213 included in the computer device are connected by a bus 210. The CPU 211 controls the entire computer device.

  The memory 212 stores programs such as a boot program and data constituting various databases. Further, the memory 212 stores various programs and data related to the provision of the product purchase support service such as the product purchase support program and the registered member information database according to the embodiment of the present invention.

  The memory 212 is used as a work area for the CPU 211. The memory 212 can be realized by, for example, a ROM (Read-Only Memory), a RAM (Random Access Memory), a HDD (Hard Disc Drive), and an HD (Hard Disc).

  The communication I / F 213 is connected to the network 101 and controls an interface between the inside of the computer device and external devices such as the kiosk terminal device 120, the interphone device 130, and the card company server 102. Specifically, the communication I / F 213 controls data input / output between the inside of the computer device and the external device.

(Example of hardware configuration of kiosk terminal device 120)
Next, an example of the hardware configuration of the kiosk terminal device 120 will be described. FIG. 2B is a block diagram illustrating an example of a hardware configuration of a computer device that implements the kiosk terminal device 120.

  2B, the kiosk terminal device 120 includes a CPU 221, a memory 222, a communication I / F 223, a card reader 224, a display 121, an operation unit 122, a barcode scanner 123, a microphone 225, a speaker 226, and the like. It is equipped with. The units 121 to 123 and 221 to 226 included in the kiosk terminal device 120 are connected to each other by a bus 220.

  The CPU 221 is responsible for overall control of the kiosk terminal device 120. The CPU 221 is responsible for overall control of the kiosk terminal device 120 using various programs and data stored in the memory 222. The memory 222 can be realized by a flash memory or the like. The communication I / F 223 manages an interface between the kiosk terminal device 120 and the kiosk terminal device 120. The communication I / F 223 is connected to a telephone line network and is used for voice communication with the interphone device 130 and the like.

  The card reader 224 includes a demodulator that demodulates a transmission signal to be transmitted to an IC chip provided on a member's card, an antenna that emits radio waves (electromagnetic waves and AC magnetic fields) of the transmission signal demodulated by the demodulator, and the antenna. It can be configured by a modulator that modulates a signal received from the IC chip. The card reader 224 receives a transmission signal to be demodulated from the CPU 221 and outputs it to the outside via an antenna. The card reader 224 outputs a signal received through the antenna and modulated by the modulator to the CPU 221.

  A card having a non-contact type IC chip receives a radio wave transmitted from the card reader 224 by an antenna embedded in the card together with the IC chip, converts the received radio wave into energy, and uses it as a power source. Is used to exchange data with the card reader 224 wirelessly. For example, the card number (membership number) of the card read by the card reader 224 is stored in the IC chip included in the card.

  The card reader 224 is not limited to communicating with the IC chip of the card by the non-contact method as described above. Instead of the card reader 224 that performs reading by the non-contact method, a card having a contact (terminal) connected to the IC chip is used, and the terminal is brought into contact with the contact (terminal) and stored in the IC chip. You may use the contact-type card reader which reads information. Further, instead of the card reader 224 that performs reading by a non-contact method, for example, a card reader that includes a magnetic head and communicates with a magnetic card that includes a magnetic stripe may be used.

  The display 121 displays operation contents, guidance information for the user, and the like. The display 121 displays various operation screens related to the use of the product purchase support service. The display 121 can be realized, for example, mainly by a liquid crystal display, an organic EL (Electro-Luminescence) display, or the like.

  Specifically, for example, the display 121 realized by a liquid crystal panel is configured by sandwiching a liquid crystal material (liquid crystal molecules) between a pair of glass substrates in which transparent electrodes are incorporated, and providing a polarizing filter on the glass substrate. Yes. The liquid crystal panel controls the state of light transmitted through the glass substrate by applying a voltage to the electrodes to change the direction of the liquid crystal molecules. Further, the liquid crystal panel includes a backlight as a light source. This makes it possible to illuminate an image displayed by liquid crystal molecules that do not emit light by themselves.

  The operation unit 122 includes keys for inputting characters, numerical values, various instructions, and the like, and performs data input. The operation unit 122 can be realized by, for example, a touch panel or a keyboard. The operation unit 122 realized by a touch panel, a keyboard, or the like outputs a signal corresponding to an input operation on the operation unit 122 to the CPU 221.

  When the operation unit 122 is realized by a touch panel, the touch panel is stacked on the display surface side of the display 121. When the touch panel detects that a writing member such as a finger or a pen is in contact, the touch panel outputs an electrical signal corresponding to the contact position of the writing member with respect to the touch panel. As the touch panel 245, various types of known methods such as a resistive film method, a capacitance method, an acoustic pulse recognition method, an ultrasonic surface acoustic wave method, an infrared light shielding method, and an image recognition method can be used.

  The barcode scanner 123 is realized by an optical mark recognition device (OMR: Optical Mark Reader) capable of optically reading a barcode or a two-dimensional code attached to a product handled in a store. be able to.

  The barcode scanner 123 includes a light source such as an LED, a polygon mirror that scans light from the light source, a light receiving sensor that receives reflected light from a reading object, and a decoding circuit that decodes an optical signal received by the light receiving sensor. Yes. By using a CCD image sensor as the light receiving sensor, it becomes possible to read a two-dimensional code. Data decoded by the decoding circuit is output to the CPU 221.

  The microphone 225 performs analog / digital conversion on the voice of the speaker input as analog data, and generates digital audio data. By using the microphone 225, the user can perform voice communication (call) with the interphone device 130 via the kiosk terminal device 120. The microphone 225 may be configured to be fixed to the kiosk terminal device 120 and connected to the main body of the kiosk terminal device 120 via a cord so as to be used close to the user's mouth. Also good.

  The speaker 226, for example, digital / analog converts digital audio data for guiding the operation contents, and outputs audio by energizing a coil in the speaker cone based on the analog audio data. Microphone 225 and speaker 226 may be integrated like a telephone receiver.

  The kiosk terminal device 120 may further include a printer and a camera (both not shown). By providing the kiosk terminal device 120 with a printer, it is possible to issue a predetermined sheet on which information necessary for using the product purchase support service is recorded. Specifically, for example, the printer can issue a predetermined sheet on which a list of products purchased using a product purchase support service and information on a purchaser are recorded.

  The printer issues the predetermined paper by performing a recording process for recording the contents of settlement on the predetermined paper. The printer, for example, contacts the thermal head having a plurality of heating elements to a recording medium having heat-sensitive color development, and performs the recording process by selectively generating heat from the corresponding heating elements, so that the predetermined paper is obtained. Issue. The printer is not limited to a printer having a thermal head, and can be realized by a printer of various known printing methods such as a laser printer and an ink jet printer.

  The camera is controlled by the CPU 221 to capture an imaging target and generate image data. Specifically, the camera images the user in front of the kiosk terminal device 120 when the user performs a predetermined input operation on the operation unit 122. Image data generated by the camera is output to the CPU 221 and transmitted to the interphone device 130 via the communication I / F 223.

  By providing the kiosk terminal device 120 with a camera, it is possible to transmit to the interphone device 130 images of visiting members who use the kiosk terminal device 120, images of products introduced by the visiting member, and the like. As a result, a member who receives a product introduction via the interphone device 130 can visually confirm the member who introduced the product or the introduced product, and therefore may refuse an unauthorized shopping invitation from a suspicious person. it can.

(Example of hardware configuration of intercom device 130)
Next, an example of the hardware configuration of the interphone device 130 will be described. FIG. 2C is a block diagram illustrating an example of a hardware configuration of a computer device that implements the interphone device 130.

  2C, the interphone device 130 includes a CPU 231, a memory 232, a communication I / F 233, a display 131, an operation unit 132, a microphone 133, and a speaker 134. The units 131 to 134 and 231 to 233 included in the interphone device 130 are connected by a bus 230.

  The CPU 231 controls the entire interphone device 130. The CPU 231 controls the entire interphone apparatus 130 using various programs and data stored in the memory 232. The memory 222 can be realized by a flash memory or the like. The communication I / F 233 controls the interface between the inside of the interphone device 130 and the outside of the interphone device 130.

(Hardware configuration of settlement apparatus 140)
Next, the hardware configuration of the settlement apparatus 140 will be described. FIG. 2D is a block diagram showing a hardware configuration of settlement apparatus 140. The settlement apparatus 140 can be realized by, for example, a POS terminal having a card settlement function.

  2D, the settlement apparatus 140 includes a CPU 241, a memory 242, a communication I / F 243, a display 244, a touch panel 245, a keyboard 246, a barcode scanner 247, a printer 248, a drawer opening device 249, A speaker 250 and a card reader 251 are provided. The units 241 to 251 included in the settlement apparatus 140 are connected to each other by a bus 240.

  The CPU 241 controls the entire payment apparatus 140 realized by a POS terminal having a card payment function. The CPU 241 controls the settlement apparatus 140 as a whole using various programs and data stored in the memory 242. Specifically, the memory 242 stores a product master file, a sales file, and the like, for example. Since the product master file and the sales file are publicly known, description thereof is omitted. The memory 242 can be realized by a flash memory or the like.

  The display 244 displays various screens related to the payment performed by the payment apparatus 140. The display 224 can be realized by a display device including a liquid crystal panel, for example. The touch panel 245 is stacked on the display 244 and outputs a signal corresponding to the operation position to the CPU 241. The keyboard 246 includes keys for inputting characters, numerical values, various instructions, and the like, and outputs a signal corresponding to the operated key to the CPU 241.

  The barcode scanner 247 has the same configuration as the barcode scanner 123 described above. The printer 248 performs a printing process for printing the contents of settlement on the roll paper and issues a receipt. The printer 248 includes a roll paper holding mechanism that holds the roll paper, a printer head that performs printing on the roll paper, a cutter mechanism that cuts the printed roll paper at an arbitrary length, and the like.

  The drawer opening device 249 opens the drawer device connected to the payment device 140 when a predetermined operation is performed on the payment device 140. Specifically, the drawer opening device 249 can be realized by, for example, a solenoid or the like, and operates when an opening signal output from the CPU 241 is received in response to an operation of the “deposit / cash” key on the keyboard 246. Unlock the drawer device.

  The speaker 250 outputs a sound of “beep” when a product is scanned and a notification sound when an abnormality such as an error occurs. The speaker 250 has the same configuration as the speaker 226 described above. The card reader 251 reads data recorded on a credit card in card payment. The card may be of a type equipped with an IC chip or a type equipped with a magnetic tape.

(Example of registered member information database)
Next, an example of a registered member information database will be described. FIG. 3A is an explanatory diagram illustrating an example of a registered member information database. In FIG. 3A, the registered member information database 310 can be provided in, for example, the memory 212 provided in the computer device that implements the product purchase support device 110.

  In the registered member information database 310, member information related to registered members is registered in association with each member information of the visiting members. A registered member is realized by a member who subscribes to the product purchase support service and uses the product purchase support service and does not visit the store. Registered members can be set arbitrarily by visiting members. In the operation of the product purchase support service, registered members are determined through prior discussions among members, and through a predetermined WEB page, the member who visits stores information that can identify the registered member, such as member information of the registered member. sign up.

  The registered member information can be arbitrarily set by the visiting member. Moreover, as for the registered member information, a plurality of records can be registered for the same registered member. For example, even if it is the information of the same registered member, the information of the registered member concerning the preference of the registered member can be made different for each visiting member.

  The member information includes information regarding identification information (member ID) unique to each member, a member's name, address, an identification number for making a call with the interphone device 130 provided at the member's residence, and the like. The member information includes a card number of a credit card used for settlement when each member uses the product purchase support service as a registered member. The member ID may be realized by a card number of a credit card.

  Further, the member information may include information on the date of birth of the member, the sex of the member, the family structure of the member, and the like. Further, the member information may include information related to a product purchased or purchased using a member preference or a product purchase support service. Each member can arbitrarily set information regarding the preference of the member and the purchase using the product purchase support service via a predetermined WEB page. Specifically, for example, “meat”, “ It can be set like “fish”, “rice”, “water” and the like. The information related to the member's preference and the product purchase support service or the product may be information on the desired product genre, not a specific product.

(An example of a card sales database)
Next, an example of the card sales database will be described. FIG. 3B is an explanatory diagram illustrating an example of a card sales database. In FIG. 3B, the card sales database 320 can be provided in, for example, the memory 212 provided in the computer device that implements the product purchase support device 110.

  The card sales database 320 stores, for each member ID, information related to products purchased in the past by the member identified by the member ID. Information about products purchased by members in the past can be realized by, for example, product IDs associated with product names and information related to prices in the product master file in advance, and information on the date and time when the product was settled.

(An example of a contract content database)
Next, an example of the commission content database will be described. FIG. 3C is an explanatory diagram illustrating an example of a commission content database. In FIG. 3C, the consignment content database 330 can be provided, for example, in the memory 212 provided in the computer device that implements the product purchase support apparatus 110.

  The commissioned content database 330 stores, for each member ID of the store visitor, the member ID of the registered member who requested the store visitor to purchase a product in association with each other. In addition, the commissioned content database 330 stores information on products (introduced products) introduced to registered members by the visiting members in association with the registered members in association with the member information of the visiting members and the registered member information.

  The information related to the introduced product can be realized by, for example, a product ID associated with information related to a product name or price set in advance for the introduced product, or information related to the date and time when the product was introduced to the registered member. In the entrusted content database 330, the corresponding data is stored (registered) at the timing when the request information is received from the interphone device 130.

  The entrusted content database 330 further associates for each registered member a settlement flag indicating whether or not the settlement of the product introduced to the registered member has been completed (“completed”) or not (“not yet”). Remember. The settlement ends at the timing when the request information is received from the interphone device 130, and the settlement completion information becomes “Done” at the timing when the settlement is completed. The payment is completed when the request information is received from the interphone device 130, and the payment completion information is “completed”, but the payment is completed when the payment method can be selected by the interphone device (for example, when “cash on delivery” is selected). The information may be left as “not yet”.

  Various databases related to the provision of product purchase support services, such as the registered member information database 310, the card sales database 320, and the commissioned content database 330, are stored in a memory 212 provided integrally with a computer device that implements the product purchase support device 110. However, the storage device may be stored in a storage device provided separately from the product purchase support device 110. In addition, the registered member information database 310 is not limited to being provided in a single storage device, and for example, each may be provided in a separate storage device.

(Usage example of product purchase support service)
Next, a usage example of the product purchase support service will be described. FIG. 4 is an explanatory diagram showing an example of using the product purchase support service. In FIG. 4, when a store visitor who actually visits the store 401 finds a product to be introduced to a registered member, the store member holds the credit card over the guide 124 of the kiosk terminal device 120 and gives the member ID of the store visitor. Enter as member information. Further, the barcode scanner 123 is used to optically read a barcode or a two-dimensional code attached to the corresponding product and input information about the introduced product.

  When the merchandise purchase support apparatus 110 receives input of member information of the store member and information about the introduced product via the kiosk terminal device 120, the product purchase support apparatus 110 refers to the registered member information database 310 and associates it with the member information of the store member in advance. The member information of the registered member registered is extracted. Then, the input information is transmitted to the interphone device 130 installed in the registered member's residence 402 specified by the extracted member information.

  When the interphone device 130 receives the product information transmitted from the product purchase support device 110, the interphone device 130 displays information related to the introduced product, information related to the visiting member, and the like on the display 131 based on the received information. As a result, the registered member can know the introduced product via the display 131 of the interphone device 130.

  The registered member operates the “purchase” button 132a if he / she wishes to purchase the introduction product, and operates the “unnecessary” button 132b if he / she does not wish to purchase the introduction product. The intercom device 130 transmits product purchase request information corresponding to the operation content of the registered member to the product purchase support device 110. The product purchase request information includes a member ID of a registered member related to the interphone device 130, information indicating a product to be purchased and a product not to be purchased. Thereby, the registered member can purchase the introduced product while staying in the residence 402.

  The product purchase information includes information indicating whether or not to purchase the product for each registered member and for each product introduced to the visiting member. As a result, even if the product introduced by the registered member includes products purchased by the registered member and products not purchased, only the product desired by the registered member can be purchased.

  When the product purchase support apparatus 110 receives information indicating that the “Purchase” button 132 a has been operated based on the content received from the interphone apparatus 130, the merchandise purchase support apparatus 110 performs communication with the card company server 102 for settlement. (Card payment). Then, when the payment is completed, the merchandise purchase support apparatus 110 outputs information related to the merchandise for which payment has been completed to the payment terminal 140 or a store terminal device such as a terminal device of a store clerk (not shown). The store clerk packs the corresponding product on the basis of the information received at the store terminal device such as the settlement device 140 or the terminal device of the store clerk not shown. At this time, information regarding the product for which payment has been completed is output in units of payment. Thereby, even when a visiting member carries goods purchased by a plurality of registered members, products of different registered members are not mixed.

  The merchandise purchase support device 110 notifies the visiting member that there is a product purchased by the registered member via the settlement device 140 when the settlement device 140 performs settlement of the visiting member. When this notification is made in the operation of the product purchase support service, the store clerk hands the corresponding product bag to the store member at a predetermined location such as a service counter.

  In the operation of the product purchase support service, it is preferable that the product handed over to the store member is handed together with a card in which the name of the purchaser of the product or the name of the store member is recorded. Whether or not the member is a visiting member who brings back the registered member's product can be determined based on, for example, the card number of a credit card used for settlement by the visiting member. Further, in the case of a user who does not make a card payment, it may be determined whether or not he / she is a visiting member using a predetermined membership card issued in advance. The visiting member takes the product delivered from the store clerk and hands it over to the registered member.

(Display screen example)
Next, an example of a display screen displayed on the display 121 of the kiosk terminal device 120 will be described. 5A and 5B are explanatory diagrams illustrating examples of display screens displayed on the display 121 of the kiosk terminal device 120. FIG.

  In FIG. 5A, the display screen 510 is displayed on the display 121 of the kiosk terminal device 120 when the product purchase support device 110 acquires the member ID and product ID of the visiting member. The display screen 510 displays the member ID of the visiting member, the name of the visiting member identified by the member ID, and the like.

  The display screen 510 displays a list of products (purchase list) settled by the visiting member. Further, the display screen 510 displays information indicating a product (introduced product) specified by the visiting member in the list and desired to be introduced to the registered member. The display screen 510 confirms the display contents of the display screen 510, an “OK” key for accepting an instruction to transmit information (product listening information) about the product to be introduced to the registered member to the registered member interphone device 130, and an operation A “cancel” key for accepting an instruction to cancel is displayed.

  In FIG. 5B, the display screen 520 is displayed on the display 121 of the kiosk terminal device 120 as a result of the operation of the “OK” key on the display screen 510 described above. The display screen 520 is displayed based on the product purchase request information transmitted from the interphone device 130 in response to the listening information transmitted from the kiosk terminal device 120 via the product purchase support device 110 by the store visitor by operating the display screen 510. Is done.

  The product purchase request information includes information indicating whether or not the registered member who received the referral purchases the product introduced to the registered member via the interphone device 130 based on the inquiry information, and the member of the registered member Member information such as ID. The product purchase request information may include information indicating the number of purchases of the introduced product. As a result, it is possible to manage which registered member purchases the introduction product and how much it is sold.

  The display screen 520 displays information related to the product that the registered member requests the visiting member. The display screen 520 displays a list (take-away list) indicating the registered member who has transmitted the inquiry information, the quantity of products requested by the registered member to the store member, and the status of settlement by the registered member.

  Also, the display screen 520 is a “print” key that accepts a printout instruction for the contents of the take-out list displayed on the display screen 520, and the contents of the take-out list displayed on the display screen 520 in the form of an e-mail. The terminal device displays a “send by e-mail” key for receiving a transmission instruction.

  When the “print” key is operated on the display screen 520, the contents of the take-out list displayed on the display screen 520 are printed and output by the printer included in the kiosk terminal device 120. When the “Send by E-mail” key is operated on the display screen 520, the contents of the take-away list displayed on the display screen 520 are transmitted to the terminal device designated by the visiting member in the form of an e-mail.

  Further, the display screen 520 may display a “delivery” key for accepting a delivery instruction for the purchased product displayed on the display screen 520. In this case, when the “delivery” key is operated on the display screen 520, a display screen (not shown) for designating a registered member as a delivery destination to which a product is delivered by delivery, or a product and a delivery destination to be delivered by delivery. May be displayed on the display 121 of the kiosk terminal device 120.

  Thereby, for example, when a visiting member introduces a product and the store handling the product purchased by the registered member by the introduction is located remotely from the registered member's residence 402, such as a travel destination of the visiting member, The product can be delivered to the registered member by delivery without the store member taking it home from the travel destination.

(Functional configuration of product purchase support apparatus 110)
Next, a functional configuration of the product purchase support apparatus 110 will be described. FIG. 6 is a block diagram illustrating a functional configuration of the product purchase support apparatus 110. In FIG. 6, the function of the product purchase support apparatus 110 includes a storage unit 601, a member information input unit 602, a product information input unit 603, an extraction unit 604, a transmission unit 605, a reception unit 606, and a settlement unit 607. This can be realized by the determination unit 608 and the output unit 609.

  The storage unit 601 includes a registered member information database that registers member information related to registered members. In the present embodiment, the function of the storage unit 601 according to the present invention can be realized by the memory 212 provided in the computer device that implements the product purchase support apparatus 110.

  The member information input unit 602 receives input of member information of visiting members who have visited the store. For example, the member information input unit 602 accepts the input of member information of the visiting member by causing the kiosk terminal device 120 to read a card possessed by the visiting member. Specifically, the member information input unit 602 communicates with the kiosk terminal device 120 and receives the member information input by receiving the member information read by the kiosk terminal device 120 from the card of the visiting member.

  The member information input unit 602 causes the kiosk terminal device 120 installed in the store to read a mobile terminal device such as a smartphone owned by the visiting member in place of the card possessed by the visiting member, so that the member information of the visiting member May be accepted. In this embodiment, the CPU 211, the memory 212, the communication I / F 213, and the card reader 224 and the communication I / F 223 in the kiosk terminal device 120 are included in the present invention. The function of the member information input unit 602 can be realized.

  The merchandise information input unit 603 receives input of merchandise information related to merchandise sold at the store. The merchandise information can be realized by information such as a merchandise ID, a merchandise name, and a sale price of the merchandise. The product ID is set for each product handled in the store, and is attached to the product in the form of, for example, a barcode or a two-dimensional code.

  Specifically, the merchandise information input unit 603, for example, information such as a barcode or a two-dimensional code read by the barcode scanner 123 in the kiosk terminal device 120 is displayed on the display screen 510, and the “OK” key is operated. The product information input is received by receiving at the timing and receiving the product ID input. In addition, the product information input unit 603 specifically refers to the product master file, for example, and acquires information on the product name and the price corresponding to the product ID received from the kiosk terminal device 120 to obtain the product information. Accept input.

  In this embodiment, the present invention is implemented by the CPU 211, the memory 212, the communication I / F 213, the barcode scanner 123, the communication I / F 223, and the like of the kiosk terminal device 120 provided in the computer device that implements the product purchase support device 110. The function of the product information input unit 603 can be realized.

  The extracting unit 604 refers to the registered member information database 310 and extracts member information related to the registered member that is registered in advance in association with the member information of the visiting member input by the member information input unit 602. This makes it possible to extract member information related to registered members who are friends of visiting members and acquaintances who live in the neighborhood.

  The extraction unit 604 may extract member information related to the registered member according to the registered member's preference and the product attribute. Thereby, for example, wine can be proposed to those who like liquor, and cheese can be proposed to those who like dairy products. In this embodiment, the extraction unit 604 according to the present invention can be realized by the CPU 211 and the memory 212 provided in the computer device that implements the product purchase support apparatus 110.

  Based on the registered member information extracted by the extracting unit 604, the transmitting unit 605 transmits the product information input by the product information input unit 603 to the interphone device 130 installed in the registered member's residence. Specifically, the transmission unit 605 transmits the product information received by the product information input unit 603 for each registered member identified by the member information extracted by the extraction unit 604. In this embodiment, the function of the transmission unit 605 according to the present invention can be realized by the CPU 211, the memory 212, the communication I / F 213, and the like included in the computer device that implements the product purchase support apparatus 110.

  When the interphone device 130 receives the product information transmitted from the product purchase support device 110 as described above, the interphone device 130 displays information on the introduced product, information on the visiting member, and the like on the display 131 based on the received information. Further, the interphone device 130 transmits product purchase request information corresponding to the operation content of the registered member to the product purchase support device 110.

  The receiving unit 606 receives product purchase request information from the interphone device 130. In this embodiment, the function of the receiving unit 606 according to the present invention can be realized by the CPU 211, the memory 212, the communication I / F 213, and the like included in the computer device that implements the product purchase support apparatus 110.

  The settlement unit 607 executes card settlement by a registered member based on the product purchase request information received by the reception unit 606. Specifically, the settlement unit 607 performs card settlement of only the products that the registered member indicates the intention to purchase. Card payment is executed by communicating with the card company server 102. In this embodiment, the function of the settlement unit 607 according to the present invention can be realized by the CPU 211, the memory 212, the communication I / F 213, and the like included in the computer device that implements the product purchase support apparatus 110.

  The determination unit 608 determines a privilege for the visiting member based on information related to the product for which the card payment is executed by the payment unit 607. The determining unit 608 determines, for example, the number of points corresponding to the amount of money that the registered member has made the card payment by introducing the visiting member as a privilege for the visiting member.

  Alternatively, the determination unit 608 purchases the store member from the store to the store member's home, for example, according to the number of products for which the registered member has made a card payment by introducing the store member or the weight of the product. A service for delivering the purchased product together with the product purchased by the registered member for free may be determined as a privilege for the visiting member. At that time, a service of sending the store member to the home may be given as a privilege.

  The output unit 609 outputs information related to the product for which the card payment has been executed by the payment unit 607 to the store terminal device. In this embodiment, the function of the settlement unit 607 according to the present invention can be realized by the CPU 211, the memory 212, the communication I / F 213, and the like included in the computer device that implements the product purchase support apparatus 110.

  Specifically, the output unit 609 outputs, for example, message information to the clerk who operates the settlement apparatus 140 such as “Please tell me there is a product to be brought to the store member” to the settlement apparatus 140. To do. In this case, the settlement apparatus 140 that has received the message information displays on the display 244 a message “Please tell me there is a product that the visiting member has.” Thereby, the store member who operates the settlement apparatus 140 can be notified to the store member that there is a product introduced to the registered member by the introduction of the store member.

  Or, in the case of a payment device 140 that is operated by the customer, referred to as a self-registration system, etc., “There are products that XX (name of visiting member) has. Please contact the service counter.” The message information to the visiting member is output. In this case, the settlement apparatus 140 that has received the message information displays on the display 244 a message that “There is a product that XX (name of the visiting member) has. Please contact the service counter.” Thus, it is possible to inform the visiting member that there is a product introduced to the registered member by the introduction of the visiting member.

  The output unit 609 outputs information on the privilege determined by the determining unit 608 when the information regarding the privilege is determined by the determining unit 608. Specifically, the output unit 609 outputs information related to a privilege, for example, by printing a point given by a registered member making a card payment on a receipt for payment of a visiting member. Or, specifically, the output unit 609 sends, for example, a receipt for payment of a visiting member to the home of “There is a checked baggage. XX (name of visiting member)” The information regarding the benefit may be output by printing a message such as “.

(Processing procedure of the product purchase support apparatus 110)
Next, a processing procedure of the product purchase support apparatus 110 will be described. 7A to 7C are flowcharts illustrating an example of a processing procedure of the product purchase support apparatus 110. In the flowchart of FIG. 7A, first, the process waits until a member ID is acquired (step S711: No). In step S <b> 711, the process waits until a member ID read from the card at the kiosk terminal device 120 and transmitted from the kiosk terminal device 120 is received.

  In step S711, when the member ID is acquired (step S711: Yes), it is determined whether or not the product ID is acquired (step S712). In step S712, the process waits until a merchandise ID transmitted from the kiosk terminal device 120, which is code information such as a barcode or a two-dimensional code read by the kiosk terminal device 120 using the barcode scanner 123, is received. To do. When the kiosk terminal device 120 accepts an operation on the “OK” key while the display screen 510 is displayed, the kiosk terminal device 120 obtains the product ID of the introduction product displayed on the display screen 510 at the time when the operation is accepted. It transmits to the support apparatus 110.

  Next, based on the member ID acquired in step S711, the registered member information database 310 is referred to, and the member information (neighborhood information) of the registered member registered in association with the member information of the visiting member is extracted. (Step S713). By the processing in step S713, member information regarding registered members who are friends of visiting members or acquaintances living in the neighborhood is extracted.

  Thereafter, based on the neighborhood information extracted in step S713, the corresponding interphone device 130 is referred to the registered member as to the purchase of the introduction product using the product associated with the product ID acquired in step S712 as the introduction product. Information (listening information) is transmitted (step S714), and a series of processing ends.

  Prior to the transmission of the inquiry information, the product purchase support apparatus 110 acquires information on the product name, the sales unit price, and other benefits such as bulk purchases based on the product ID acquired in step S712, and includes these acquired information. Based on the above, generate listening information. In step S714, this inquiry information is transmitted.

  In the flowchart of FIG. 7B, first, it waits until it receives merchandise purchase request information (request information) from the interphone apparatus 130 that has received the inquiry information transmitted in step S714 in FIG. 7A (step S721). As described above, the interphone device 130 that has received the inquiry information transmits product purchase request information (request information) to the product purchase support device 110 when a predetermined operation is accepted.

  When the interphone device 130 that has received the listening information has not received a predetermined input operation until a predetermined time has elapsed since the reception of the listening information, or has received an operation indicating an intention not to purchase the introduction product Transmits to the product purchase support apparatus 110 request information including information indicating that the introduced product is not purchased and member information such as the member ID of the registered member.

  Next, based on the request information received in step S721, the entrustment content database 330 is updated (step S722), and a series of processes is terminated. In step S722, the registered member information database 310 is updated by adding the information included in the received request information to the member information of the corresponding visiting member in the registered member information database 310.

  In the flowchart of FIG. 7C, first, it waits until it receives a settlement request transmitted from the settlement apparatus 140 (step S731: No). In step S731, a payment request transmitted from the payment device 140 is received by the payment device 140 receiving an input of a product ID purchased by a member of the store and instructing execution of payment based on the product ID. Wait until you receive

  In step S731, when a payment request transmitted from the payment apparatus 140 is received (step S731: Yes), payment processing is performed based on the received payment request (step S732). In step S732, card payment or cash payment may be used as long as the member ID of the visiting member can be obtained.

  Next, the member ID of the store visitor who has performed the settlement processing performed in step S732 is acquired (step S733). In step S733, the member ID of the visiting member can be acquired based on the credit card number related to the card payment, for example, when the card payment is made. In step S733, if the card payment is not performed, the member ID of the visiting member can be acquired by reading a predetermined card until the next payment is performed.

  Next, based on the member ID acquired in step S733, it is determined whether there is corresponding product purchase request information (request information) (step S734). In step S734, it is determined whether or not there is product purchase request information (request information) related to the member ID acquired in step S733 among the product purchase request information (request information) transmitted from the interphone device 130. In step S734, when there is no corresponding product purchase request information (request information) (step S734: No), a series of processing is ended.

  On the other hand, if there is corresponding product purchase request information (request information) in step S734 (step S734: Yes), take-out list information is generated based on the product purchase request information (request information) (step S735). In step S735, take-out list information is generated on the display screen 520 based on the registered member who has transmitted the inquiry information, the quantity of products requested by the registered member to the store member, and the status of settlement by the registered member. .

  Next, based on the member ID acquired in step S733, the card sales database 320 is referred to and it is determined whether or not there is a privilege for the visiting store member who made the settlement (step S736). In step S736, when there is a corresponding privilege (step S736: Yes), the settlement result performed in step S732, the take-out list information generated in step S735, and the privilege information regarding the corresponding privilege are output ( Step S737), a series of processing ends.

  On the other hand, if there is no pertinent privilege in step S736 (step S736: No), the settlement result made in step S732 and the take-out list information generated in step S735 are output (step S738). Terminate the process.

  In the above-described embodiment, the interphone device 130 performs only data communication with the product purchase support device 110, but is not limited thereto. Interphone device 130 may be capable of performing data communication and voice communication by a communication function. In this case, the interphone device 130 may stop voice communication while performing data communication, and perform data communication while performing voice communication, or perform data communication and voice communication at the same time. It may be.

  In order to perform data communication and voice communication simultaneously, a plurality of communication boards such as PHS boards are provided in one interphone device 130. Voice communication between the interphone device 130 and the product purchase support device 110 can be realized, for example, by providing the interphone device 130 with a PHS board to which a telephone number related to a call is assigned.

  In the product purchase support system 100, voice communication (call) between the kiosk terminal device 120 and the interphone device 130 may be performed directly between the kiosk terminal device 120 and the interphone device 130. You may perform via the assistance apparatus 110. FIG. When a direct call is made between the kiosk terminal device 120 and the interphone device 130, the kiosk terminal device 120 and the interphone device 130 each have a plurality of communication I / Fs for data communication and communication I / F for calls. A communication I / F may be provided.

  Moreover, in embodiment mentioned above, although merchandise information was acquired via the kiosk terminal device 120, it is not restricted to this. For example, instead of the kiosk terminal device 120, an electronic shelf label may be realized as a sensor provided for each product. In this case, each electronic shelf label is provided with a communication function (communication I / F) for performing communication with a card possessed by a visiting member. In this case, the electronic shelf label communicates with the product purchase support apparatus 110 using the communication function.

  The electronic shelf label includes an interface for communicating with the kiosk terminal device 120 and a liquid crystal display provided on a product shelf installed in a store in the store. From the kiosk terminal device 120 via the interface, the electronic shelf label is provided. The display data to be transmitted is received, and the price of the product based on the received display data is displayed on the liquid crystal display.

  When the electronic shelf label is used, in step S712 of FIG. 7A, the apparatus waits until it receives the product ID related to the electronic shelf label transmitted from the electronic shelf label whose member ID is read from the card at the store floor. . In this case, the electronic shelf label and the product ID for displaying the price of the electronic shelf label are stored in advance in the memory 212 or the like, so that the electronic shelf label serving as the transmission source of the member ID read from the card is stored. Such product ID can be specified.

  As described above, the product purchase support apparatus 110 according to the embodiment of the present invention accepts input of member information of visiting members who have visited the store, accepts input of product information related to products sold in the store, The member information related to the registered member that is registered in advance in association with the member information of the entered store member is extracted. Then, based on the registered member information of the registered member, the input product information is transmitted to the interphone device 130 installed in the registered member's residence.

  According to the product purchase support apparatus 110 of the embodiment according to the present invention, a registered member in the residence 402 does not visit the registered member himself / herself to the store, but through a store member who makes a purchase at the store 401. The product handled by the store 401 can be conveyed in real time. Thereby, even when an event such as a time sale is suddenly performed to a registered member, a product that is not included in a pre-advertising such as a flyer can be transmitted, and sales of the product can be promoted.

  Registered members can know in real time time sale products that are not listed in advance advertisements such as flyers, and can obtain the opportunity to purchase bargain products without missing the purchase opportunity. In addition, since the product is introduced from an acquaintance registered in advance, the registered member can consider whether or not to purchase the introduced product with confidence even if he / she has not confirmed it.

  In addition, since the interphone device 130 installed in the residence is used, it is possible to receive product introductions whenever the user is at home. Thus, for example, the registered member can immediately check the stock when receiving the introduction of the product, and can make a reasonable judgment as to whether the product needs to be purchased.

  As described above, according to the product purchase support apparatus 110 according to the embodiment of the present invention, a registered member who wants to purchase a product that requires immediateness in determining whether or not to purchase the product can visit the sales site of the product. You can purchase the product even if you are not. As a result, it is possible to improve the convenience of those who wish to purchase products.

  Further, the product purchase support apparatus 110 according to the embodiment of the present invention receives product purchase request information from the interphone device 130, executes card payment by a registered member based on the received product purchase request information, and the card It is characterized in that information relating to a product for which payment has been executed is output to a store apparatus such as the payment apparatus 140.

  According to the product purchase support apparatus 110 according to the embodiment of the present invention, the registered member can purchase the introduced product while in the residence. As mentioned above, in the operation of the product purchase support service, when a registered member purchases a product introduced by a visiting member, the registered member delivers the product to the registered member by the registered member, You can get the products introduced in your house.

  In addition, the product purchase support apparatus 110 according to the embodiment of the present invention determines a privilege for the visiting member based on information regarding the product for which the card payment has been executed, and outputs information regarding the determined privilege. It is characterized by.

  According to the product purchase support apparatus 110 of the embodiment according to the present invention, when a registered member purchases a product introduced by a store visit member, a privilege can be given to the store visit member. Thereby, when the registered member purchases the product introduced by the visiting member, the product can be introduced without causing the visiting member to hesitate even in an operation mode in which the visiting member delivers the product to the registered member.

  In addition, when a registered member purchases a product introduced by a visiting member, the member can be actively introduced by giving a privilege to the visiting member. Accordingly, even when an event such as a time sale is suddenly performed, it is possible to notify a registered member who has not visited the store of the time sale product or the like, and to promote the sales of the product in the store.

  In addition, the product purchase support apparatus 110 according to the embodiment of the present invention causes the kiosk terminal device 120 installed in the store to read the card or the mobile terminal device possessed by the store visitor member, so that the member information of the store visitor member is read. It is characterized by accepting the input.

  According to the product purchase support apparatus 110 of the embodiment according to the present invention, it is possible to reduce the burden on the store visitor for inputting the member information and to promote the use of the product purchase support service. And thereby, sales promotion of the goods of a store can be aimed at.

  In the embodiment described above, products are introduced to registered members based on the product information input by the store visitor, but the product introduction is not limited to those performed by the store visitor. For example, a store clerk inputs product information in place of the store visit member in the product purchase support service described above, and notifies the registered product (customer) of the product information to the store frequency or use frequency. It is good also as a form.

  In other words, it accepts the input of the clerk information of the clerk who introduces the product to the member and the product information about the product, extracts the member information related to the registered member that is registered in association with the clerk information in advance, and extracts the registered member You may comprise the goods purchase assistance apparatus which transmits the merchandise information input by the salesclerk to the intercom apparatus installed in the said registered member's residence based on information.

  In this case, specifically, for example, when a store clerk inputs product information periodically (in advance) or at an arbitrary timing and transmits the product information to the store member, the store visit member Send in addition to the product information entered by.

  By adopting such an operation mode, it is possible to advertise in real time a product that the store wants to sell without going to a so-called inquiry, in which the store confirms the request of the registered member. When a registered member receives a product purchase request based on a proposal from a visiting member, the registered member is at home. I can plan.

  In the product purchase system 100, when the visiting member finishes shopping at the store (settlement with the payment device 140), the interphone device 130 of the registered member who purchased the product by the introduction from the visiting member receives “ You may be allowed to receive a message such as “○○ (Last name of a visiting member) has finished shopping at XX store”. The intercom device 130 may output the received message by displaying it on the display 131 or may output it from the speaker 134 by voice.

  In this way, by allowing the registered member who is at home to receive the above message notifying that the visiting member has finished shopping, the registered member arrives at the registered member's residence 402. The waiting time until the registered member can receive the product or the time when the product arrives can be predicted, and the product can be scheduled to be received. As a result, the registered member can take action according to the waiting time until the purchased product arrives or the time when the product arrives, so the convenience of the registered member who wants to purchase the product can be improved. it can.

  The product purchase support method described in this embodiment can be realized by executing a program prepared in advance on a computer such as a personal computer or a workstation. This program is recorded on a computer-readable recording medium such as a hard disk, a flexible disk, a CD-ROM, an MO, and a DVD, and is executed by being read from the recording medium by the computer. The program may be a transmission medium that can be distributed via a network such as the Internet.

  As described above, the product purchase support device, the product purchase support method, and the product purchase support program according to the present invention are useful for the product purchase support device, the product purchase support method, and the product purchase support program that support shopping. It is suitable for a product purchase support apparatus, product purchase support method, and product purchase support program that support the promotion of exchange in areas where there are residents who need support for shopping, such as elderly people and handicap persons.

DESCRIPTION OF SYMBOLS 100 Commodity purchase support system 110 Commodity purchase support apparatus 120 Kiosk terminal apparatus 130 Interphone apparatus 140 Payment apparatus 601 Storage part 602 Member information input part 603 Merchandise information input part 604 Extraction part 605 Transmission part 606 Reception part 607 Payment part 608 Determination part 609 Output Part

Claims (9)

Member information input means for receiving input of member information of store members who have visited the store;
Product information input means for receiving input of product information related to products sold in the store;
Extraction means for extracting member information relating to registered members registered in advance in association with the member information of the visiting member input by the member information input means;
Based on the member information of the registered member extracted by the extracting means, the transmission means for transmitting the product information input by the product information input means to the interphone device installed in the registered member's residence,
A product purchase support apparatus comprising: Receiving means for receiving product purchase request information from the interphone device;
Output means for outputting information about the product received by the receiving means to the store terminal device;
The product purchase support apparatus according to claim 1, further comprising: Based on the product purchase request information received by the receiving means, comprising payment means for executing card payment by the registered member,
The product purchase support apparatus according to claim 2, wherein the output unit outputs information on the product settled by the settlement unit to the store terminal device. Based on information on the product for which card payment is executed by the payment means, a determination means for determining a privilege for the visiting member,
The merchandise purchase support apparatus according to claim 3, wherein the output unit outputs information related to the privilege determined by the determination unit.   The member information input means accepts input of member information of the visiting member by causing a kiosk terminal device installed in the store to read a card or a portable terminal device possessed by the visiting member. Item 5. A product purchase support apparatus according to any one of Items 1 to 4.   The merchandise information input means accepts input of merchandise information by causing a sensor provided for each merchandise to be read in the vicinity of the merchandise displayed at the shop in the vicinity of the merchandise displayed at the store by the card or the mobile terminal device possessed by the store member The product purchase support apparatus according to any one of claims 1 to 5. A store clerk information input means for receiving store clerk information of a store clerk who introduces products to members,
Product information input means for receiving input of product information related to the product;
Extracting means for extracting member information relating to registered members registered in advance in association with the store clerk information;
Based on the member information of the registered member extracted by the extracting means, the transmission means for transmitting the product information input by the product information input means to the interphone device installed in the registered member's residence,
A product purchase support apparatus comprising: Computer
Accepting the member information input of the members who visited the store,
Accepting input of product information related to products sold at the store,
Extract member information related to registered members that are registered in advance in association with the member information of the member who visited the store,
A merchandise purchase support method, comprising: executing processing for transmitting input merchandise information to an interphone device installed in a residence of the registered member based on the extracted member information of the registered member. On the computer,
Accepting the member information input of the members who visited the store,
Accepting input of product information related to products sold at the store,
Extract member information related to registered members that are registered in advance in association with the member information of the member who visited the store,
A product purchase support program for executing processing for transmitting input product information to an interphone device installed in a residence of the registered member based on the extracted member information of the registered member.

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