JP2018028850A - Inter-individual car rental support system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an inter-individual car rental service that is easy to use for both lending side and borrowing side without bother and does not make trouble even at a time of an accident such as causing a flaw.SOLUTION: A reservation application for rental is transmitted from a user terminal 2 to a support server 1, approval of reservation for rental is transmitted from an owner terminal 3 to the support server 1, and car rental between individuals is carried out. At a terminal 4 operated by a staff at a car service place that has a space enabling delivery of a car and provides a service of checking and maintaining the car, confirmation of delivery indicating confirmation of delivery of the car from an owner to a user is input and transmitted to the support server 1, and confirmation of return of the car from the user to the owner is input and transmitted to the support server 1.SELECTED DRAWING: Figure 1

Description

  The invention of this application relates to a system for supporting car rental between individuals. In this application, “car rental” includes a form called “car sharing”.

Car rental services are currently provided by car rental companies. A company that operates a coin parking lot has started a car rental (or car sharing) service using the coin parking lot, but the usage has been limited.
As a service that mediates car rentals between individuals, DeNA Co., Ltd. has started the service under the name "ENICA". In this service, the owner of the car registers on the website, and the user who wants to rent a car applies for the loan on the website and borrows it. Cars and keys are delivered directly between individuals, and when a reservation (contract) is established between the individual owner and the user, the vehicle is automatically insured.

Japanese Patent Laying-Open No. 2015-215747

  The conventional inter-personal car rental intermediation service described above has the annoyance that it is necessary to secure a car delivery place because the car and the key are delivered between individuals. The individual owner who lends a car needs to select a place where the car can be parked for a certain amount of time, tell the other person the place, and the two need to meet. When returning a car, it is even more cumbersome and the user specifies a time to return and the two meet at that time, but in some cases it may be late and the owner must wait until the user returns.

  In addition, in the conventional inter-personal car rental brokerage service, insurance is incurred at the same time as the reservation, and the insurance can include car insurance, but if the car is damaged and returned, whether the damage is the responsibility of the user It is difficult to judge. Both will check the scratches that were originally present when the car was delivered, and when returning, it will be determined whether any other scratches have occurred, but there are no third parties involved. Prone to trouble.

  The invention of the present application was made in order to solve the above-mentioned problems in the conventional interpersonal car rental brokerage service, and is an easy-to-use interpersonal car rental service that does not bother the lender or the borrower. The purpose is to enable an interpersonal car rental service that does not cause trouble even when there is an accident such as a wound.

In order to solve the above problems, an invention according to claim 1 of the present application is an inter-car rental support system including a support server connected to a user terminal, an owner terminal, and a car service area terminal via a network. There,
A user device is a device operated by a user who wants to rent a car,
The owner terminal is operated by the individual owner who owns the car to be rented,
The car service center terminal has a space where the rented car can be delivered, and the car service center is a facility that provides inspection and maintenance services for the rented car and other vehicles. A device operated by the person in charge,
The support server is a server that receives the rental reservation application from the user terminal and notifies the owner terminal of the rental reservation confirmation.
The support server sends a car rental confirmation page to the car service center terminal to confirm the car rental from the owner to the user and confirms the car rental, and the user returns the car to the owner. It is a server that provides a return confirmation page that allows you to enter a return confirmation input that confirms that,
In the support server, a rental confirmation program and a return confirmation program are implemented, and a record information file is stored in the storage unit of the support server,
The lending confirmation program is a program that records the lending confirmation in the performance information file when lending confirmation is input on the lending confirmation page,
The return confirmation program has a configuration in which when a return confirmation is made on the return confirmation page, the return confirmation program records the return confirmation in a record information file.
In order to solve the above-mentioned problem, the invention according to claim 2 is the configuration according to claim 1, wherein the support server inputs to the owner terminal whether or not the rental vehicle needs to be inspected and maintained. It provides a necessity input page,
The support server has a configuration in which a check required notification program for notifying the car service center terminal that a check is required when the check required is input on the check necessity input page is installed.
In order to solve the above-mentioned problem, the invention according to claim 3 is the configuration according to claim 1 or 2, wherein the support server has a rented vehicle inspected and maintained at the car service area. A checkout program for subtracting the cost of the inspection and maintenance from the rental fee of the car is implemented.
In order to solve the above problem, the invention according to claim 4 is the configuration according to any one of claims 1 to 3, wherein the car service area is operated by a first broker.
The support server is operated by a second broker,
The support server is implemented with a fee calculation program for a second broker to pay a fee for confirmation of vehicle rental and return at the car service center to the first broker,
The fee calculation program calculates the fee based on the number of the lending confirmation and the return confirmation performed by the same first broker within a certain period by searching the record information file. It has a configuration of being a program.
In order to solve the above-described problem, the invention according to claim 5 is the configuration according to any one of claims 1 to 4, wherein the support server provides an evaluation information input page, and the evaluation information input page is: It is a page for inputting evaluation information of the owner and / or the car service area by the user, a page for inputting evaluation information of the user and / or the car service area by the owner, or both. ,
An evaluation information recording program is implemented in the support server, and an evaluation information file is stored in the storage unit of the support server,
The evaluation information recording program is configured to record the evaluation information input on the evaluation information input page in the evaluation information file.
In order to solve the above-mentioned problem, according to a sixth aspect of the present invention, in the configuration according to any of the first to fifth aspects, a location information receiving program and a location information browsing program are mounted on the support server. And
The position information receiving program is a program for receiving position information of the vehicle based on a signal from a transmitter mounted on the rented vehicle,
The position information browsing program has a configuration in which the position information is transmitted to the owner terminal of the owner of the car whose position information has been received by the position information receiving program and viewed.

As described below, according to the invention described in claim 1 of the present application, since the car service area is used as a vehicle delivery place, there is no need for the owner or the user to search for the vehicle delivery place. High nature. In addition, since a third party called the car service center checks in between when renting and returning the car, it is less likely to cause trouble even if there is an accident such as a scratch. Furthermore, since the car service area is a place where the vehicle inspection and maintenance are performed on a daily basis, it is easy to provide the vehicle inspection and maintenance service during the vehicle delivery intermediary service. For owners, it is 2 stones so that you can check the car when renting a car. Even for car service centers, brokerage fees are charged for providing simple delivery operations, such as providing a vehicle delivery location, delivery and confirmation of return, so that sales are effectively increased without causing wrinkles in the original business. be able to.
Further, according to the invention described in claim 2, in addition to the above effect, whether the inspection is necessary or not is notified to the car service place via the support server, so the owner needs to inform the car service place whether or not the inspection is necessary. Not useful in this respect.
Further, according to the invention described in claim 3, in addition to the above effects, a settlement program for deducting the cost of inspection and maintenance from the car rental fee is installed in the support server. Payment of rental fee to becomes easy.
Further, according to the invention described in claim 4, in addition to the above-mentioned effect, the number of lending confirmation and return confirmation services carried out by the same first broker within a certain period is totaled and based on the number. Since the fee calculation program for calculating the fee is installed in the support server, it is easy for the second broker to pay the fee to the first broker.
According to the invention of claim 5, in addition to the above effect, the user's evaluation of the user and / or the car service area, or the user's evaluation of the owner and / or the car service area is input and recorded, so that the user can It can be used as a reference when applying for a rental reservation or when the owner approves the reservation.
According to the invention described in claim 6, in addition to the above effects, the owner can view the position information of the rented car, so it can be confirmed whether the operation is in the direction that the user originally announced. .

1 is a schematic diagram of an interpersonal car rental support system according to a first embodiment. It is the schematic which showed an example of the structure of a car information file. It is the schematic which showed an example of the structure of a car service field information file. It is the schematic which showed an example of the structure of a reservation information file. It is the schematic which showed an example of the structure of a track record information file. It is the schematic of the top page of a mediation site. It is the schematic which showed an example of the car information registration page. It is the schematic which showed an example of the registration car service field selection page. It is the schematic which showed an example of the vehicle search page. It is the flowchart which showed the outline of the vehicle search program. It is the schematic which showed an example of the execution result of a vehicle search program. It is the schematic which showed an example of the reservation page. It is the schematic which showed an example of the consent input page. It is the schematic which showed an example of the mail sent by the service center side reservation confirmation mail transmission module. It is the schematic which showed an example of the delivery confirmation input page. It is the flowchart which showed the outline of the fee calculation program. It is the schematic which showed an example of the payment statement issued by the commission calculation program. It is the schematic of the principal part of the personal car rental assistance system of 2nd embodiment, and is the schematic which showed an example of the evaluation information input page. It is the schematic of the personal car rental assistance system of 3rd embodiment. It is the schematic of an example of the position information browsing page in 3rd embodiment.

Next, modes (embodiments) for carrying out the present invention will be described. FIG. 1 is a schematic diagram of an interpersonal car rental support system according to the first embodiment.
The inter-individual car rental support system (hereinafter abbreviated as “support system”) shown in FIG. 1 is assumed to be a car service place as a place for delivering car rentals between individuals. In this embodiment, the car service area means a facility that has a space in which a rented vehicle can be delivered and that provides inspection and maintenance services to the rented vehicle and other vehicles. To do. “Inspection and maintenance” means an operation of inspecting each part of the vehicle, exchanging consumables and parts if necessary, and repairing if necessary. In some cases, the inspection is completed only by inspection, and in other cases, necessary replacement or repair is performed after the inspection. These cases are called “inspection and maintenance”.

  Car service areas include sales offices of companies that sell new cars (so-called dealers), car maintenance shops, repair shops, and gas stations. These have space, tools, personnel, etc. for vehicle inspection and maintenance. Since the vehicle is inspected and maintained, a parking space for the vehicle is also provided, and this space can be a space for passing the vehicle. In the case of a gas station, it may be a self-service gas station or a self-service gas station attached to a convenience store.

  The support system will be specifically described. As shown in FIG. 1, the support system includes a support server 1. The support server 1 is connected to the user terminal 2, the owner terminal 3, and the car service center terminal 4 via a network. As the network, the Internet 5 is assumed. The user terminal 2 is a terminal operated by a user who desires to rent a car. The owner terminal 3 is a terminal operated by an individual owner who owns a car to be rented.

  The car service area terminal 4 is a terminal operated by a person in charge of the car service area. The person in charge of the car service center is a person in charge of confirming the rental of the car and the confirmation of the return of the car in the car rental between individuals. In addition to this, the person in charge of the service area may be a person in charge of inspecting and maintaining the car, but the car inspection and maintenance may be performed by another person in charge. These cases are collectively referred to as “the person in charge of the car service area”.

  In this embodiment, it is assumed that there are a large number of car service areas used. Each car service area is operated by a business entity that provides car services. This business entity is also an intermediary for interpersonal car rental provided using the support system of the embodiment, and is hereinafter referred to as a first intermediary. Since many car service centers are operated by different business entities, there are many first brokers. However, since one business entity may operate a plurality of car service areas, the number of car service areas may not match the number of first intermediaries.

  The support server 1 is a web server, and is implemented with web server software such as Apache. The support server 1 includes a storage unit 11. The storage unit 11 may be a storage device such as a hard disk included in the support server 1, or may be a storage server provided separately from the support server 1. In particular, since a database file group described later has a large capacity, it is often stored on another server.

  The support server 1 is operated by a business entity different from the first broker. Since this business entity is also a kind of intermediary, it is hereinafter referred to as a second intermediary. In addition to the case where the support server 1 is installed in the company of the second broker, there are cases where the second broker is set up in the office of a server dealer (so-called hosting dealer) entrusted with management. . In this case, the technical management of the server is a hosting company, but the operation, that is, the maintenance and update of contents, etc. are performed by the second broker.

  As shown in FIG. 1, the support server 1 is also connected to the second broker terminal 12 via a network. The second broker terminal 12 is a terminal operated by a person in charge at the second broker. In the example of FIG. 1, the support server 1 is installed on the intranet 10 of the second broker, and the second broker terminal 12 is connected to the support server 1 via the intranet 10. However, the second broker terminal 12 may be connected to the support server 1 via an external network such as the Internet 5.

The storage unit 11 of the support server 1 stores HTML files (reference numerals omitted) for various web pages to be described later. According to the request from each terminal 2, 3, 4, 12, the web server software transmits these files and displays the web page on each terminal 2, 3, 4, 12.
In addition, various database files are stored in the storage unit 11 of the support server 1. These database files include a user information file 61 in which user information is recorded, an owner information file 62 in which owner information is recorded, a car information file 63 in which information on a car to be rented is recorded, and a car service place in which information on a car service place is recorded. An information file 64, a reservation information file 65 that records car rental reservation information, and a record information file 66 that records car rental record information are included.

Although not shown, the user information file 61 and the owner information file 62 are database files in which personal information such as a user name, owner name and address, and an e-mail address are recorded. As will be described later, a user ID is issued to the user, and an owner ID is issued to the owner. These IDs are recorded in the user information file 61 and the owner information file 62, and the passwords are also recorded.
The user information file 61 is provided with a “license number” field in which the license of each user is recorded. Payment information such as a user's credit card number may be recorded in the user information file 61, but credit card payment is often used by a service provided by another entity, and is recorded on a server managed there. Often done. The owner information file 62 includes a field of “bank account information”. This field is information for payment of the car rental fee to the owner.

FIG. 2 is a schematic diagram showing an example of the structure of the car information file 63. The car information file 63 is a database file in which information on rental target cars is recorded.
As shown in FIG. 2, the car information file 63 includes fields such as “Owner ID”, “Car ID”, “Vehicle Type”, “Car Name”, “Year”, “Number”, “Unavailable Day”, and the like. It is a database file that records a large number of records. “Number” is a land transport station registration number. “Unavailable day” is a field in which a day of the week that cannot be lent is entered. In addition, each field whose name is “3 hours”, “6 hours”, etc. is a field in which the rental fee for that time is recorded.

In addition, the car information file 63 has a field of “service place ID”. This field is a field in which the service place ID of the car service place registered for the rental target car is recorded. As will be described later, this information may be selected and registered by the support system, or may be selected and registered by the owner.
In the car information file 63, information on all cars that are lent out using the support system is recorded. Therefore, the number of records in the car information file 63 matches the number of registered cars.
The car information file 63 may record information related to vehicle inspection. For example, a field for recording the expiration date of the vehicle inspection is provided. In addition, the second broker may receive a copy of the vehicle verification from the owner and confirm whether the information registered in the support server 1 matches the actual information.

  FIG. 3 is a schematic diagram showing an example of the structure of the car service field information file 64. The car service ground information file 64 is a database file that records information on a car service ground used as a delivery location for a rented car. Specifically, as shown in FIG. 3, the car service ground information file 64 includes “service ground ID”, “service ground name”, “type ID”, “location”, “first broker ID”, “ This is a database file in which records of fields such as “first broker name”, “name of person in charge”, “mail address” and the like are recorded for the number of registered car service places.

The “type ID” here is information for specifying the type of the car service area. For example, “1” is a car dealer's sales office, “2” is a gas station, “3” is a repair shop, and so on.
The “first broker” in the “first broker ID” and “first broker name” is information on the first broker as the operating entity of the car service area. Usually, this is the ID or name of the company that operates the car service area. The “person in charge” is the name of the person in charge at the car service area. “Mail address” is the email address of the person in charge at the car service area. As will be described later, the e-mail address here is a destination of an e-mail to notify that a car rental reservation has been made, and the “person in charge” is an address in the e-mail text. Therefore, the “person in charge” may be the name of the department in charge or the name of the person in charge.

  FIG. 4 is a schematic diagram showing an example of the structure of the reservation information file 65. The reservation information file 65 is a file in which information on car rental reserved by a contract between the user and the owner is recorded. As shown in FIG. 4, the reservation information file 65 includes “reservation ID”, “scheduled lending date / time”, “scheduled return date / time”, “user ID”, “owner ID”, “service area ID”, “first” This is a database file in which a number of records composed of fields such as “broker ID”, “owner consent”, “necessity of inspection” are recorded.

  “Reservation ID” is a field in which a reservation ID issued when a user makes a reservation application is recorded. “Necessity of inspection” is a field in which information input by the owner is recorded, for example, “1” for a simple inspection, “2” for a 12-month legal inspection, and “3” for a 24-month inspection. Is done. In addition, a “rental fee” field may be included.

FIG. 5 is a schematic diagram showing an example of the structure of the record information file 66. The result information file 66 is a database file that records all the results of car rental between individuals using the support system of the embodiment. As shown in FIG. 5, the record information file 66 includes “reservation ID”, “scheduled lending date / time”, “scheduled return date / time”, “user ID”, “owner ID”, “service area ID”, “lending”. This is a database file in which a large number of records including fields such as “confirmation”, “return confirmation”, “inspection cost” are recorded.
The “rental confirmation” is a field in which information to that effect is recorded when the car service person in charge confirms the car rental from the owner to the user. The “return confirmation” is a field in which information to that effect is recorded when the person in charge at the car service area confirms that the rented car has returned to the car service area.
The “inspection cost” field is a field in which a cost when a legal inspection is performed is recorded.

On the other hand, the support server 1 provides a website (hereinafter abbreviated as an intermediary site) for an intermediary car rental service. Keywords such as “individual”, “car rental”, “car sharing”, and “car rental” are set on the top page of the brokerage site, and these keywords are hit in the search service.
FIG. 6 is a schematic diagram of the top page of the mediation site. As shown in FIG. 6, in addition to texts and images describing an inter-person car rental intermediary service (hereinafter simply referred to as intermediary service) provided using the support system of the embodiment, the top page includes “ A button labeled “user registration” (hereinafter referred to as user registration button) 71, a button labeled “owner registration” (hereinafter referred to as owner registration button) 72, and the like are provided.

  The user registration button 71 is a button for member registration as a user (a person who rents a car). The web page provided by the support server 1 includes a user registration page, and the user registration button 71 is linked to the user registration page. The user registration page is provided with a send button along with fields for entering personal information such as name, address, e-mail address, and license number. A user registration program is installed in the support server 1, and the send button is the start button. The user registration program records the input information in the user information file 61. At this time, the user information registration program is programmed so as to issue a user ID and an initial password and record them in the user information file 61 together with the inputted information. The user information registration program includes a mail transmission program for notifying the issued user ID and initial password in the form of mail to the input electronic mail address as a subroutine.

  The owner registration button 72 is a button for member registration as an owner (a person who lends a car). The web page provided by the support server 1 includes an owner registration page, and the owner registration button 72 is linked to the owner registration page. Similarly, the owner registration page is a program that records personal information in the owner information file 62 by inputting personal information including an e-mail address and clicking a send button. At this time, an owner ID is issued and the owner ID is recorded in the owner information file 62. The owner registration page includes a field for inputting information on the owner's bank account as a payment destination of the car rental fee. The entered bank account information is recorded in the “bank account information” field of the owner information file 62.

  The owner registration program is programmed to execute the car information registration program after recording the owner information in the owner information file 62. After registering the owner information, the owner registration program displays a message on the owner terminal 3 such as “Continue to register information on the car to be rented” and clicks the OK button to display the car information registration page. Display on the owner terminal 3. The car information registration program is executed with the owner ID as an argument, and the owner ID is held in a memory variable.

FIG. 7 is a schematic view showing an example of a car information registration page. As shown in FIG. 7, the car information registration page is provided with input fields for car information such as the type of car to be rented, car name, year, number, color, total travel distance, and the like. “Car name” is the brand name of the car. Furthermore, an unacceptable day entry field and a fee entry field for entering a fee for renting a car are provided. The unavailable day input field is a field for inputting a day of the week that cannot be lent out, and is a check box in this example. The day of the week that cannot be rented for reasons such as the owner's own use is specified here. The charge entry field is entered in several time units, for example, in 3 hours, 6 hours, 9 hours, 12 hours, 24 hours, 36 hours, 48 hours, etc. ing.
Note that a configuration may be adopted in which a rental day of the week is entered instead of an impossible day and recorded in the car information file.
Further, the time unit in the charge input field may be a finer charge setting such as an hour unit. Note that a standard fee may be set by the second broker and input may be made based on the standard fee.

  Further, as shown in FIG. 7, the car information registration page includes a column labeled “delivery location input” (hereinafter referred to as a location input column). This field is an input field for selecting a car service area to be used when renting a car. In this embodiment, there is a case where the car service area designated by the owner is registered and used, and a case where the car service area selected on the support system side is registered and used, and the owner can select which one to use. It has become.

In the place input field, a button (hereinafter referred to as “relying button”) 73 written as “Let ’s leave” and a button (hereinafter referred to as “selection button”) 74 written as “Select by yourself” are provided. The entrusting button 73 is an execution button of a car service area automatic selection module implemented as a subroutine of the car information registration program. The selection button 74 is an execution button of a registration car service area display module implemented as a subroutine of the car information registration program. The registration car service area display module is a module that displays a registration car service area selection page.
FIG. 8 is a schematic diagram showing an example of a registration car service area selection page. As shown in FIG. 8, the registration car service area selection page is a page that displays a list of car service areas that can be selected by the owner, and allows one to be selected.

  The registration car service area display module is executed with the address of the owner entered on the owner registration page as an argument. The registration car service area display module is programmed to extract a car service area having a location in a certain geographical range based on the owner's address from the car service area information file 64 and display the list of names. The certain geographical range is, for example, a range of the same municipality as the owner's address and an adjacent municipality. In addition, the owner's address is converted into longitude and latitude, and the difference in latitude and longitude may be within a certain range with respect to the location of each car service place that is also converted into longitude and latitude. If the number of cases is zero when extracted in a certain range, the registration car service area display module is programmed to repeat the search until the range is expanded and at least one car service area is extracted. The Or it may be programmed not to set a geographical range but to extract a certain number (for example, 5) in the closest order.

  The registration car service area display module displays a list of names of some car service areas extracted in this way. In the example of FIG. 8, a command button (hereinafter referred to as a selection button) 751 written as “select” is provided at the end of each line of the list, and by clicking the selection button 751, the car service of the line is displayed. The place can be selected. When registration button 751 is clicked, the service area ID of the selected car service area is stored in the memory variable.

Then, when the registration button 75 shown in FIG. 7 is clicked, the input car information and service place ID are recorded in the car information file 63. The support server 1 is equipped with a car information registration program, and the registration button 75 is an execution button for the car information registration program. The car information registration program adds a new record to the car information file 63 and records the input car information in each field. Further, the service field ID of the car service field selected by the service field selection module or the input from the owner terminal 3 is recorded in the field of “service field ID”. Furthermore, the car information registration program automatically generates a car ID and records it in the “car ID” field.
Although illustration is omitted, a function of registering a car service place with high use frequency may be added to the car information registration page. In this case, the service area ID of the selected car service area is recorded in the owner information file, and when logging in with the owner ID, the car service area of the service area ID is displayed at the top of the list shown in FIG. A car service area display module for registration is programmed.

Although not shown in the drawings, the car information registration page can register two or more cars as rental cars for one owner (one owner ID). The car information registration page is provided with a button labeled “Add a car to be rented”, and this button is an execution button for an additional car information registration program. The additional car information registration program is a program that displays the car information registration page again and records the information input on the page in a new record of the car information file 63 while holding the same owner ID.
The car information may include a comment (introduction of the car) by the owner. In this case, a comment input field is provided on the car information registration page, and a field for recording a comment (text) is provided in the car information file 63.

  Apart from such registration of user information, registration of owner information, and registration of each car information, the information of the car service area and the information of the first broker are registered in the support system. Registration of these information is performed by the person in charge of the second broker through the second broker terminal 12. The second intermediary recruits businesses that will be the first mediator, and appropriately contracts with the business operators that have applied. Then, information on each car service area and information on each first broker are obtained from each first broker, and the person in charge operates and registers the second broker terminal 12. That is, the person in charge records the information of each car service place in the car service place information file 64 by the second broker terminal 12 and records the information of each first broker in the first broker information file.

Next, a configuration for car rental reservation will be described.
As shown in FIG. 6, a login button 76 is provided on the top page. A login page is linked to the login button 76, and when a user ID and a password are input on the login page, a user top page is displayed. During login, the user ID is stored as session information in a cookie or the like. The user top page is provided with a button labeled “car search” (hereinafter referred to as a car search button) 84, and the car search page is linked to the car search button 84.

  FIG. 9 is a schematic diagram illustrating an example of a car search page. As shown in FIG. 9, the car search page includes input fields for start date / time, usage time, vehicle type, etc., a place input field for inputting a desired vehicle delivery location (hereinafter referred to as a desired location), and a send button. 77. The desired date and start time are the desired date and time of lending. In this example, the desired date is entered with the calendar control, and the start time is selected from the pull-down list. The usage time is a car rental time, and is selected from, for example, “3 hours”, “6 hours”, “12 hours”, “24 hours”, and the like by a pull-down list. In some cases, the time is selected from finely divided times. The place input field is a field for selecting the vicinity of the user's home or selecting another desired place (a place other than the vicinity of the home). When you click the button of “Other desired location”, a field for selecting a municipality as a unit from the prefectures of the whole country is displayed separately, and it is programmed to select an arbitrary municipality from there.

The support server 1 is equipped with a car search program, and the send button 77 is an execution button for the car search program. FIG. 10 is a flowchart showing an outline of the car search program.
When the date, time, and vehicle type are input, the location is input in the location input field, and the transmission button 77 is tapped, the vehicle search program is executed. The vehicle search program searches the car information file 63 according to the input vehicle type, and extracts all corresponding records. Next, the service place ID in each extracted record is acquired, the car service place information file 64 is searched with the service place ID, and the location of the car service place registered for the vehicle is within a certain range from the desired place. Determine if there is. Specifically, when the vicinity of the user's home is input as the desired location, it is determined whether or not the location of the car service area is the same municipality as the user's address or a nearby municipality. The same applies to the case where a city other than the home is selected, and it is determined whether or not the car service area is located in the same or adjacent city as the selected city.

As shown in FIG. 10, when the service location ID recorded in the record of the car information file 63 is for a car service location in the same or adjacent city, the car search program The reservation information file 65 is searched by the ID. Then, it is determined whether there is a record with an ID that matches the car ID. If there is a record, the value of “scheduled delivery date” and the value of “scheduled return date” are referred to and entered on the car search page. Determine whether date and time overlap. If they do not overlap, the car ID is stored in a memory variable as hit car information.
The car search program repeats the same process for all the records in the car information file 63 hit in the car type search, and all the records of cars in which the car service area is within a certain range from the desired location and the reservations are not overlapped are recorded. Extract. Then, the information of all the extracted cars is sent as a search result to the user terminal 2 as a list and displayed on the user terminal 2.

FIG. 11 is a schematic diagram showing an example of the execution result of the car search program. As shown in FIG. 11, when the car search program is executed, the information on the hit car includes “car type”, “car name”, “year”, “fee (yen)”, “delivery place name”, Displayed in items such as "delivery location".
As shown in FIG. 11, each line of the list is provided with a command button 78 (hereinafter referred to as “reservation button”) labeled “Reserve”. The storage unit 11 of the support server 1 stores an HTML file for a reservation page, and the reservation button 78 is linked to the reservation page.

FIG. 12 is a schematic diagram illustrating an example of a reservation page. As shown in FIG. 12, on the reservation page, each information input on the search page is displayed for confirmation. These are stored as global variables and are displayed in the reservation page.
The reservation page is provided with a button (hereinafter referred to as an application button) 79 labeled “Apply for reservation”. A reservation application program is installed in the support server 1, and an application button 79 is an execution button for the reservation application program.
The reservation application program is a program that automatically generates a consent input page on the support server 1, incorporates the URL into an e-mail in a hyperlink state, and transmits it to the owner terminal 3.

  More specifically, the reservation application program is executed with the information input on the reservation page and the car ID as arguments. The reservation application program adds a new record to the reservation information file 65 and records and registers information input on the reservation page. The registration here is provisional registration, and a false value is input as a default value in the “owner consent” field. Then, when the owner does not consent, that is, when the “owner consent” field does not switch to a true value within a certain period, the record is deleted.

Further, the reservation application program automatically generates an HTML file of the consent input page and its URL by incorporating the information input on the reservation page into the template file of the web page. The HTML file of the consent input page is stored in the storage unit 11 of the support server 1.
Further, the reservation application program searches the car information file 63 by the car ID, and acquires the owner ID from the corresponding record. Then, the owner information file 62 is searched by the owner ID, and an e-mail address is acquired from the corresponding record. Then, the information input on the reservation page is incorporated into a pre-created mail form to automatically generate an e-mail (hereinafter referred to as a consent inquiry mail) and send it to the acquired e-mail address. This completes the reservation application program.

Although the illustration is omitted, since the reservation was applied to the consent inquiry email sent to the owner by the reservation application program, click the URL (hyperlink) and enter the permission on the consent input page. It describes what you want.
FIG. 13 is a schematic diagram showing an example of the consent input page. As shown in FIG. 13, each information input on the reservation page is displayed on the consent input page. In addition, the consent input page is provided with an input column (inspection necessity input column) regarding necessity of inspection of the vehicle. In this example, the inspection necessity input column is a radio button for selecting one of “simple inspection”, “statutory inspection 12 months”, and “legal inspection 24 months”. “Simple inspection” means performing minimum inspection such as tire air check and engine oil check. The default is “simple inspection”. In this embodiment, simple inspection is provided as a standard service.

As shown in FIG. 13, the consent input page is provided with a command button (hereinafter referred to as “accept button”) 80 labeled “Accept”. The support server 1 is equipped with a reservation confirmation program, and the acceptance button 80 is an execution button for the reservation confirmation program.
The reservation confirmation program is executed with the reservation ID as an argument. The reservation confirmation program searches the reservation information file 65 with the reservation ID, and sets the “owner consent” field of the corresponding record to a true value. change. Further, the value input in the inspection necessity input column is recorded in the “inspection necessity” field.

The support server 1 is equipped with a user-side reservation confirmation mail transmission module and an owner-side reservation confirmation mail transmission module as a subroutine of a reservation confirmation program. The reservation confirmation program ends when the user side reservation confirmation mail transmission module, the owner side reservation confirmation mail transmission module, and the service center side reservation confirmation mail transmission module are executed after the information is recorded in the reservation information file 65.
As will be understood from the above description, the reservation confirmation program and its subroutine constitute an inspection required communication program in the embodiment.

Although illustration is omitted, the user-side reservation confirmation e-mail transmission module is a module that transmits an e-mail for confirming reservation contents to the e-mail address input at the time of user registration. The owner-side reservation confirmation e-mail transmission module is a module for transmitting an e-mail for confirming the same reservation contents to the e-mail address input at the time of owner registration.
The service area side reservation confirmation e-mail transmission module is a module that transmits an e-mail notifying the car service area that is scheduled to be used in the car rental that has been reserved. FIG. 14 is a schematic diagram showing an example of a mail (hereinafter referred to as a service center side reservation confirmation mail) sent by the service center side reservation confirmation mail transmission module. As shown in FIG. 14, the service center side reservation confirmation e-mail transmission module transmits an e-mail notifying the person in charge at the car service center that a reservation for car rental between individuals has been entered.

  Next, a configuration for recording in the result information file 66 by the person in charge at the service center will be described. As shown in FIG. 6, the top page is provided with a button 81 labeled “car service area-like page”. When this button 81 is clicked, a login screen for the service staff member is displayed. Here, when a service staff member ID (service staff member ID) and a corresponding password are input and the send button is clicked. A top page for the service staff (hereinafter referred to as a service shop top page) is displayed.

Although not shown, the top page for the person in charge of the service center has a command button (hereinafter referred to as a delivery confirmation button) labeled “delivery confirmation input”, and the delivery confirmation button has a delivery confirmation input. The page is linked. FIG. 15 is a schematic diagram illustrating an example of a delivery confirmation input page. As shown in FIG. 14, a URL (hyperlink) 85 of a delivery confirmation page is provided in the service area side reservation confirmation mail, and this URL (hereinafter referred to as confirmation page link) 85 is provided. Clicking also displays the delivery confirmation page shown in FIG.
As shown in FIG. 15, the delivery confirmation page has a reservation ID input field. A reservation ID is embedded in the confirmation page link 85 in the reservation confirmation email on the service center side, and when this is clicked, the reservation ID is passed to the delivery confirmation page and automatically displayed. ing.

As shown in FIG. 15, on the top page for the person in charge of the service center, a command button (hereinafter referred to as a delivery confirmation button) 82 indicated as “Lending confirmation input” and a command button indicated as “Return confirmation input” (Hereinafter referred to as a return confirmation button) 83 is provided.
A delivery confirmation page is linked to the delivery confirmation button 82, and a return confirmation page is linked to the return confirmation button 83. Although illustration is omitted, the rental confirmation page displays a list of car rental reservations that will be delivered at the car service area to which the person in charge of the service area belongs. A delivery confirmation input field (for example, a check box) is displayed. When an entry is made in the delivery confirmation input field and the send button is clicked, the delivery confirmation program on the support server 1 is executed.
The lending confirmation program is executed with the reservation ID as an argument. The lending confirmation program adds a new record to the record information file 66, records the reservation ID, and records a true value in the “lending confirmation” field.

  Similarly, although illustration is omitted, a car rental reservation is also displayed in a list on the return confirmation page, and when a corresponding reservation is selected, a return confirmation input field (for example, a check box) is displayed. It is like that. When an entry is made in the return confirmation input field and the send button is clicked, the return confirmation program on the support server 1 is executed. The return confirmation program is executed with the reservation ID as an argument, and records a true value in the “return confirmation” field in the record of the reservation ID in the record information file 66.

In addition, the top page for the service staff is provided with a command button (inspection cost notification button) labeled “Contact inspection cost”. The inspection cost notification button is linked to the inspection cost notification page. ing.
The inspection cost communication page is provided with a reservation ID input field, an inspection cost input field, and a send button. On the other hand, the field of “inspection cost” is provided in the record information file as described above. The transmission button is an execution button for the inspection cost recording program. When the reservation ID is input in the reservation ID input field by the operation of the car service center terminal 4, the inspection cost is input in the inspection cost input field, and the transmission button is clicked, the inspection cost recording program displays the “inspection” of the reservation ID. Record the entered inspection costs in the Cost field. In addition, the inspection cost recording program may be programmed to transmit the inspection cost details in a file such as PDF. In this case, the URL storing the file is recorded in the record information file.

Next, the configuration of a support system related to payment of fees will be described.
As described above, the car rental fee is set by the owner. This fee is paid in advance, and the support server 1 is provided with a web page for payment of a fee (hereinafter referred to as a payment page). The payment confirmation URL (hyperlink) of the payment page is incorporated in the user-side reservation confirmation email. The payment page is a page for making payment by selecting a payment method from credit card payment or payment at a convenience store. Since this configuration can be made in the same manner as a normal EC site, description thereof is omitted.

In either case, the payment destination is the account of the second broker. That is, in this embodiment, the car rental fee is received by the second broker. The second broker pays the owner by subtracting his fee from the fee received.
In addition, a part of the fee paid by the user is a fee of the first broker, and the fee received by the second broker is also included in this fee. This fee is a consideration for the provision of a vehicle delivery location and delivery service (including checking for scratches, etc.). The second broker pays the owner by subtracting the fee of the first broker from the fee paid by the user. A program for this purpose (hereinafter referred to as a “settlement pro program”) is installed in the support server 1.

  The checkout program is executed periodically, such as once a month. The person in charge of the second broker operates the second broker terminal 12 to access the support server 1 and executes the settlement program on the support server 1. Although illustration is omitted, the settlement program searches the reservation information file 65 and extracts all the reservation IDs of the records whose “lending scheduled date and time” is the current month. Then, the record information file 66 is searched with each reservation ID, and the one with “true return confirmation” is extracted. Then, for each reservation ID for which “return confirmation” is a true value, the car ID is acquired from the reservation information file, and the car information file 63 is searched with the car ID to acquire the rental fee. After that, the settlement program acquires the value of the “inspection cost” field of the reservation information file 65 and subtracts the inspection cost from the rental fee. In addition, the rental date / time, reservation ID, user name, owner name, car name, etc. are recorded in a separate payment database file, and the rental fee, inspection cost, deducted payment amount, etc. are recorded. The person in charge of the second broker pays a rental fee to each owner based on the settlement database file. A program for automatically creating a payment statement addressed to each owner based on the contents of the settlement database file may be installed and used on the support server 1. The payment is made by transferring money to the bank account recorded in the owner information file 62.

On the other hand, since the first broker is charged with the first broker's fee, the second broker periodically charges the first broker once a month. pay. A program (hereinafter referred to as a fee calculation program) 67 for this purpose is installed in the support server 1.
FIG. 16 is a flowchart showing an outline of the fee calculation program 67. The fee calculation program 67 is a program installed in the support server 1 or a program executed by being downloaded or installed in the second broker terminal 12. The fee calculation program 67 is executed once a month, for example.

As shown in FIG. 16, the fee calculation program 67 opens the car service place information file 64 and acquires the value of “service place ID” of the first record. Next, the result information file 66 is searched, and the number of records whose service place IDs match, “scheduled lending date / time” is the current month, and the “return confirmation” field is a true value is calculated. Count. Then, the number of counted cases is multiplied by a predetermined amount of brokerage fee and incorporated into a predetermined form to create a payment statement. At this time, a record whose value is recorded in the “inspection cost” field has been legally inspected, and the amount is also added to the payment amount.
FIG. 17 is a schematic diagram showing an example of a payment statement issued by the fee calculation program 67. As shown in FIG. 17, the fee calculation program 67 is programmed to record the usage record of the inter-individual car service rental for the current month and describe the total amount of the fee for each car service area. The payment statement can be printed out as appropriate, or can be e-mailed as a PDF file.

Next, car rental between individuals using the support system of such an embodiment will be described. The following description includes a description of the operation of the support system.
The second intermediary recruits a car service center that handles delivery and makes a contract with the first intermediary as appropriate. The person in charge of the second broker records information in the car service field information file 64 or the first broker information file. The second intermediary recruits owners who lend cars by means of banner advertisements on the Internet.
The owner accesses the brokerage site and registers as an owner. At this time, the user inputs information on his / her car on the car information registration page and registers his / her car information.

  Similarly, the second broker recruits users by means of banner advertisements on the Internet. Individuals who are interested access the brokerage site and register as a user. When the user needs to rent a car, the user logs in and clicks the car search button 84. The user inputs necessary items on the car search page and clicks the send button 77. As a result, the car search program is executed, and a list of cars whose location near the desired place is the delivery place (car service place) is displayed on the user terminal 2.

The user selects an arbitrary car and clicks the reservation button 78 in that row. Then, the reservation application button 79 is clicked on the reservation application page. Thereby, the reservation application program is started, a new record is added to the reservation information file 65, and each information is recorded. A consent input page is automatically generated, and the URL (hyperlink) is notified by sending a mail to the e-mail address of the owner terminal 3.
The owner clicks on the hyperlink in the sent mail and displays the consent input page. When the rental can be accepted, the owner clicks the accept button 80 after selecting whether or not the inspection is necessary. As a result, the reservation confirmation program on the support server 1 is executed and the fact that the reservation is accepted is recorded in the reservation information file 65. Reservation confirmation emails are then transmitted to the user, owner and car service area.

  Although explanation is omitted, the support server 1 has a disapproval notice program implemented, and if the “don't accept” button 800 is clicked on the consent input page, the reservation is made because the owner did not accept it. An email notifying you has been sent by the disapproval communication program. Even if the owner does not input or transmit on the consent input page within a certain period, the disapproval notification program is executed in the same manner.

  When the reservation is made, the owner takes the car to the car service area at a time sufficiently before the rental date and gives the key to the person in charge of the car service area. How much time should be taken depends on the necessity of inspection on the consent input page. If the inspection is not required, the time just before is sufficient, but in the case of a simple inspection, it is requested to take it at least about one hour before. In the case of legal inspections, for example, it is until the previous day. These are described in the owner-side reservation confirmation e-mail and notified to the owner in advance.

  After the owner brings the car to be rented to the car service area, the car service area performs necessary inspections according to the contents of the service area side reservation confirmation email. At this time, if there is a need for replacement of consumables such as oil replacement or parts replacement, the owner is contacted by telephone or the like, and the replacement is performed. Since this cost is an additional cost, the first broker may charge the owner directly without going through the second broker.

  On the other hand, the user visits the car service area at the delivery date and time according to the content of the user-side reservation confirmation mail, receives the key from the person in charge at the car service area, and lends the car. At this time, the signing of the document that certifies the lending will be made as appropriate, and if the car is already scratched, the location of the scratch will be confirmed with the person in charge, and other documents will prove that there is no other damage. The user also signs.

  When the rental procedure is completed in this way, the user borrows a car and uses it. Then, return to the car service area at the scheduled return time and process the return. In other words, the user returns the key to the person in charge at the car service center, and the person in charge checks for any new scratches or dents. If there is no problem, the user signs the document certifying that and gives it to the user, and operates the car service center terminal 4 to access the support server 1 and transmits a return confirmation. As a result, a true value is recorded in the “return confirmation” field of the corresponding record in the record information file 66. After that, the owner goes to the car service area and receives the car.

  According to the inter-personal car rental support system of the embodiment relating to such a configuration and operation, since the car service area is used as a vehicle delivery place, there is no need for the owner or the user to search for the vehicle delivery place. Convenient in terms. The owner does not have to wait for the user to come if he takes the car to the car service center and deposits the key. Also, the user does not have to wait for the owner if the return is confirmed by returning the car and key to the car service area when returning. Therefore, it is convenient for both sides. According to this embodiment, since it is not necessary for the user and the owner to face each other, it is particularly suitable for a user or an owner who feels such annoying.

  In addition, since the car service area is a place where vehicle inspection and maintenance are performed on a daily basis, it is easy to provide vehicle inspection and maintenance services at the time of the vehicle delivery intermediary service. For owners, it is 2 stones so that you can check the car when renting a car. Even when a paid inspection such as a statutory inspection is requested, a part or all of the cost is offset by the fee paid by the user, which is advantageous to the owner. The user can also rent a car that has been inspected and maintained by a professional, so there is a sense of security that a proper car can be rented even if the car is rented between individuals.

  In addition, for the car service center, brokerage fees are provided for providing simple delivery tasks such as delivery of vehicles, confirmation of delivery and return, and simple inspections. Sales can be increased. In addition, if legal inspections are requested, sales will increase further, and if simple inspections or legal inspections result in inspections requiring maintenance or replacement of parts, sales will increase accordingly. To do. As described above, according to the support system of the embodiment, a three-way profitable business is possible, and its significance is extremely large.

In addition, since the necessity of inspection is notified to the car service place via the support server 1, the owner does not need to notify the car service place of necessity of inspection, which is convenient in this respect.
In addition, since a checkout program for subtracting the cost of inspection and maintenance from the rental fee of the car is implemented in the support server, it is easy to pay the rental fee to the owner when the inspection and maintenance is performed.
Further, since the fee calculation program 67 is installed in the support server 1, it is easy for the second broker to pay the fee to the first broker.

  Next, a support system according to the second embodiment will be described. FIG. 18 is a schematic diagram of a main part of the inter-car rental support system of the second embodiment. In the second embodiment, evaluation information of the user and the car service area by the owner is inputted and recorded, and this point is different from the first embodiment. Specifically, the support server provides an evaluation information input page to the owner terminal, and FIG. 18 shows an example of the evaluation information input page.

Although illustration is omitted, a command button 86 labeled “Evaluation Input” is provided on the top page or the like in the second embodiment. When this button 86 is clicked while logged in with the member ID as the owner, a column for selecting performance information is displayed. This column is a column in which a list of car rental results registered with the owner ID is displayed. A reservation ID is embedded in each row, and when any row is selected, an evaluation information input page as shown in FIG. 18 is displayed in a state where the record information of the selected reservation ID is embedded. .
As shown in FIG. 18, in the evaluation information input page, an evaluation information input field for the user and an evaluation information input field for the car service area are provided. Each input column is a column for selecting a radio button and inputting a comment by text.

On the other hand, an evaluation information file is stored in the storage unit 11 of the support server 1. Although not shown, the evaluation information file includes “reservation ID”, “user ID”, “user evaluation”, “user evaluation comment”, “car service place ID”, “car service place evaluation”, “car service place”. It is a database file consisting of fields such as “evaluation comments”. In the “user evaluation” field, a user evaluation input with a radio button in the evaluation information input page is recorded, and in “user evaluation comment”, a comment input in text is recorded. The same applies to “car service ground evaluation” and “car service ground evaluation comment”.
Is

An evaluation information recording program is installed in the support server 1, and the transmission button 87 shown in FIG. 18 is the execution button. By clicking the send button 87, the above information is recorded in the evaluation information file.
The contents of the evaluation information file can be appropriately viewed by other owners or second brokers. For example, when a reservation inquiry is made by a certain user to a certain owner, it is possible to refer to whether or not to negotiate by browsing the evaluation information for the user (evaluation information for past service use). Note that it is possible to input and record only the evaluation of the user, or input and record only the evaluation of the car service area.

  Although the above example is an evaluation by the owner, the evaluation of the owner by the user and / or the evaluation of the car service area may be input and stored in the storage unit 11 of the support server 1. In this case, when logging in with the owner ID, the evaluation information input page for owner is displayed on the owner terminal 3, and when logging in with the user ID, the evaluation information input page for user is displayed on the user terminal 2. In the case of a user, the evaluation information is information such as whether a car of an owner was rented, whether it was good or bad, or whether the car service area was good or bad.

Next, a third embodiment will be described.
FIG. 19 is a schematic diagram of a personal car rental support system according to the third embodiment. This embodiment is different from the above embodiments in that the support server receives the position information of the rented car, and the owner can browse the position information.

Specifically, in this embodiment, it is assumed that the rented car 9 is equipped with a transmitter (not shown) of position information. The transmitter is a terminal (mobile phone, smart phone, tablet PC, etc.) carried by the user, or is preinstalled in the car 9. In either case, a GPS transmitter can be used as the transmitter.
For example, when using a terminal such as a smartphone carried by the user, settings are made in advance so as to allow the support server 1 to notify the GPS information. An application including this setting and transmission of position information is installed in the terminal in advance, and it is a condition for using the car rental service that the application is used to transmit the position information to the support server 1 during rental.

  On the other hand, the support server 1 is equipped with a position information receiving program and a position information browsing program. In addition, the storage unit 11 of the support server 1 stores a file for temporarily recording position information (hereinafter, a position information recording temporary file). The temporary location information recording file includes a “reservation ID” field and “latitude” and “longitude” fields.

  The position information receiving program is programmed to receive the position information transmitted from the transmitter and record it in the temporary position information recording file. At this time, when the transmitter is a user's portable terminal, the position information is transmitted together with information for identifying the transmitter. For example, when applying for a rental reservation, the user is required to input and transmit a mobile phone number as a terminal identification number, and a configuration in which the mobile phone number is transmitted together with location information may be employed. In addition, when a dedicated transmitter is mounted on the vehicle 9, the position information is transmitted together with the vehicle ID. Therefore, the location information receiving program searches the reservation information file according to the mobile phone number or the vehicle ID included in the transmitted information, acquires the reservation ID, and records the reservation ID together with the location information in the temporary location information recording file. To be programmed.

The support server 1 provides a page (position information browsing page) that allows the owner to browse the position information transmitted in this way. FIG. 20 is a schematic diagram of an example of a position information browsing page according to the third embodiment.
Although illustration is omitted, when logging in with the owner ID, a button labeled “location information” is displayed on the owner terminal, and when the button is clicked, the vehicle registered with the owner ID is displayed. Rental information of is displayed as a list. A reservation ID is embedded in each line of the list. When one of the reservation IDs is selected, a position information browsing program is started with the reservation ID as an argument, and a position information browsing page as shown in FIG. 20 is displayed on the owner terminal 3. The

As shown in FIG. 20, in the position information browsing page, information on where the car 9 rented by the owner is currently located is indicated by latitude and longitude, and is also indicated on the map. Various APIs for displaying location information in a map are provided, and can be used.
According to the third embodiment, the owner can confirm in real time where the car 9 that he has rented is currently located. Therefore, the owner can confirm whether the destination (direction) notified by the user at the time of the reservation application. Unauthorized notification of the destination tends to lead to inappropriate use of the car, and the effect of suppressing this can be obtained.

  In each of the embodiments described above, simple inspection is provided as a standard service. However, all inspection and maintenance including simple inspection may be performed in accordance with an instruction from the owner. In this case, the consent input page is configured so that “inspection unnecessary” can be selected in the inspection necessity input column. If inspection is not required, the car service area provides only car rental confirmation and return confirmation services. In this case, all the responsibility of providing the user with a car in an appropriate state is the responsibility of the owner, and the owner performs the inspection and maintenance before taking the car to the car service area.

  In the above embodiment, the support server 1 is operated by a second broker other than the first broker, but this is not an essential requirement in the present invention, and the first broker itself operates. There is also. For example, a first intermediary that operates multiple car service centers installs a support server 1 in the office of a general department (head office, sales headquarters, etc.) that supervises them, or a hosting agency entrusted by the general department There is a case where the support server 1 is installed and a person in charge in the general department performs an operation such as updating each page.

  In the above embodiment, the consent of the owner is obtained when the reservation is established, but a configuration that does not require the consent may be used. For example, in the contract with the owner, if there is an application other than an unacceptable day, the reservation is automatically established (the owner cannot refuse). Then, if there is an application for reservation from the user and it is other than an unacceptable day, the configuration may be such that the owner-side reservation confirmation email is automatically transmitted as the reservation is established.

  Further, in the case of a configuration in which the owner's consent is obtained when a reservation is made, a configuration in which a plurality of reservation applications can be simultaneously applied may be employed. Specifically, an input field is provided so that a plurality of cars can be reserved at the same time on the page displaying the execution result of the car search program. At this time, it is possible to input a desired order such as a first request, a second request, and a third request. The reservation application program is configured to transmit a consent inquiry mail to the owner of each car. The reservation confirmation program is configured to preferentially confirm a reservation application with a high preference order. In other words, even if there is an input of consent on the consent input page, the reservation confirmation program does not confirm the reservation but only records it temporarily in a temporary file. Then, the desired order is compared for the car IDs that have been input for approval within a certain period (for example, several days), and the reservation with the highest desired order is recorded in the “car ID” of the reservation information file 65 and the reservation is confirmed. A definite program is programmed.

  In the above embodiment, the rental to the user by the owner may be legally positioned as a shared use of the car. In addition, there is a case where each owner is requested in advance to apply for permission under the Road Transportation Law to rent a car for a fee, and business permission may be obtained in advance.

  In the above-described embodiment, the car service area was a so-called dealer office, a gas station, a repair shop, etc. If there is a parking space for a rented car and a vehicle is being inspected and maintained, it can be a car service place in the present invention. In addition, a business office of a normal rental car company that rents its own car can also be a car service place in the present invention if the car is inspected and maintained at the business office. In this case, “other vehicles” in “a facility that has a space where a rented vehicle can be delivered and provides inspection and maintenance services for the rented vehicle and other vehicles” This means that the car is rented by the rental car company.

In the above-described embodiment, a service for bringing a rented car from the owner's home to the car service area or returning it to the owner's home after returning can be performed by the car service area. An entry field as to whether or not to request this additional service is provided on the consent input page, and when an input indicating that the request is made is made, it is described together with the reservation confirmation email on the car service area side.
In the above embodiment, when the vehicle returns, the owner receives the vehicle afterwards. Therefore, in the above embodiment, the return confirmation is made with the return. However, the return confirmation may be made after confirming that the owner has received the vehicle.

In the above embodiment, the car service area terminal is a terminal that is fixedly installed in the office of the car service area, such as a desktop personal computer, and is also carried by a person in charge of the car service area in the car service area. It may be a terminal (tablet PC, smartphone, etc.).
In addition, the notification of each reservation confirmation to the user, the owner, and the car service center may employ a configuration such as automatic transmission of FAX or automatic telephone call in addition to the case of using an e-mail.

  The explanation of insurance coverage in the unlikely event of an accident or breakdown was omitted, but it is preferable to subscribe to the insurance unique to the individual car rental by the support system of the embodiment separately from the automobile insurance that the owner has joined . Specifically, the second broker makes a comprehensive contract with a non-life insurance company, and when the reservation is finalized between the user and the owner and the car rental starts, the insurance contract is automatically established And

  In the present invention, “individual” in inter-person car rental does not necessarily mean a natural person but may be a corporation. That is, the driver is a natural person, but there are cases where the company borrows a car as a business of the company. In this case, the user in the sense of making a payment is a company. The same is true for the owner. A company-owned car may be rented out, and the owner may be a business company. However, since the owner is a different entity from the first broker and the second broker, the present invention does not include a mode in which a car rental company whose main business is car rental is “owner”. When a rental car company performs business such as delivery for a third-party car other than its own, it corresponds to an embodiment of the present invention.

  Moreover, in each said embodiment, the structure which the user who applied for the reservation and the owner who received the application communicate directly by SNS etc. may be employ | adopted. In this case, a button such as “Contact with SNS” is provided on the reservation page or the like, and a program for exchanging with, for example, a short mail is embedded in the button.

In each of the above embodiments, when car information is registered, rank information regarding the state of the car may be input by the owner and recorded in the car information file. In this case, when the user searches for a car, the car search program may be programmed so as to narrow down by the rank of the car state.
In addition, information on days and times that can be handled in the car service area may be recorded in the car service area information file 64. In this case, the car search program can be programmed not to be included in the hit car information if the car search program is rentable by the owner but cannot be handled at the car service area. Furthermore, a configuration may be adopted in which the final reservation is confirmed with the consent of the car service area. In this case, apart from being sent to the owner terminal 3, the consent inquiry mail is also sent to the car service center terminal 4. The consent inquiry mail includes a hyperlink of a page for inputting the consent on the car service center side, and the consent is inputted by clicking on the hyperlink. The consent here is consent to provide services such as rental confirmation and return confirmation as a car service area. The reservation confirmation program is programmed so that the reservation is confirmed when there is an approval from the car service center in addition to the owner.

  In addition, there may be a case where a reservation application can be made only when conditions such as driving skill and credit of the user are set in advance on the owner side and the conditions are satisfied. In this case, at the time of user registration, information such as driving experience, annual income, and occupation is input and recorded in the user information file 61. And when registering car information, it is possible to input information such as driving experience over XX years or annual income over XX million yen as a condition of the user who can rent, and record it in the car information file 63 as well. To do. The car search program is programmed so as to search the user information file 61 according to the user ID and hit only when the conditions recorded in the car information file 63 are satisfied.

DESCRIPTION OF SYMBOLS 1 Support server 2 User terminal 3 Owner terminal 4 Car service area terminal 5 Internet 61 User information file 62 Owner information file 63 Car information file 64 Car service area information file 65 Reservation information file 66 Performance information file 67 Fee calculation program

Claims (6)

An interpersonal car rental support system comprising a support server connected via a network to a user terminal, an owner terminal and a car service center terminal,
A user device is a device operated by a user who wants to rent a car,
The owner terminal is operated by the individual owner who owns the car to be rented,
The car service center terminal has a space where the rented car can be delivered, and the car service center is a facility that provides inspection and maintenance services for the rented car and other vehicles. A device operated by the person in charge,
The support server is a server that receives the rental reservation application from the user terminal and also receives the rental reservation approval from the owner terminal,
The support server sends a car rental confirmation page to the car service center terminal to confirm the car rental from the owner to the user and confirms the car rental, and the user returns the car to the owner. It is a server that provides a return confirmation page that allows you to enter a return confirmation input that confirms that,
In the support server, a rental confirmation program and a return confirmation program are implemented, and a record information file is stored in the storage unit of the support server,
The lending confirmation program is a program that records the lending confirmation in the performance information file when lending confirmation is input on the lending confirmation page,
The return confirmation program is a program for recording a return confirmation in a record information file when the return confirmation is made on the return confirmation page. The support server provides an inspection necessity input page for inputting necessity of inspection and maintenance of the rented car to the owner terminal,
The support server is provided with a check required notification program for notifying the car service center terminal that a check is required when the check required is input on the check necessity input page. The personal car rental system according to claim 1.   The support server is mounted with a settlement program for subtracting the cost of the inspection and maintenance from the rental fee of the vehicle when the rented vehicle is inspected and maintained at the car service area. Item 3. The personal car rental support system according to Item 1 or 2. The car service area is operated by a first broker,
The support server is operated by a second broker,
The support server is implemented with a fee calculation program for a second broker to pay a fee for confirmation of vehicle rental and return at the car service center to the first broker,
The fee calculation program calculates the fee based on the number of the lending confirmation and the return confirmation performed by the same first broker within a certain period by searching the record information file. The personal car rental support system according to any one of claims 1 to 3, wherein the system is a program. The support server provides an evaluation information input page, and the evaluation information input page is a page for inputting the owner and / or evaluation information of the car service area by the user, or the user by the owner and Or it is a page for inputting evaluation information of the car service area, or both,
An evaluation information recording program is implemented in the support server, and an evaluation information file is stored in the storage unit of the support server,
5. The personal car rental support system according to claim 1, wherein the evaluation information recording program is a program for recording evaluation information input on an evaluation information input page in an evaluation information file. In the support server, a location information receiving program and a location information browsing program are implemented,
The position information receiving program is a program for receiving position information of the vehicle based on a signal from a transmitter mounted on the rented vehicle,
6. The position information browsing program is a program for transmitting and browsing the position information to an owner terminal of a vehicle owner whose position information has been received by the position information receiving program. The personal car rental support system described in 1.

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