JP2017134707A - Ticket machine - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a ticket machine that can meet a user's detailed demand.SOLUTION: There is provided a ticket machine 1 comprising: a touch panel 11 on which a user selects and inputs a menu to order; a microphone 13 and a character input part 29 on which the user inputs optional information with an input method different from that with the touch panel 11; and output means that outputs, to a kitchen terminal 150 or a POS terminal 130, the menu information input on the touch panel 11 and the optional information input through the microphone 13 and character input part 29 in association with each other. The ticket machine prints the optional information input through the microphone 13 and character input part 29 on a ticket together with the menu information.SELECTED DRAWING: Figure 2

Description

  The present invention relates to a ticket vending machine that issues tickets such as meal tickets.

  Conventionally, in ticket vending machines (vending machines) installed in restaurants, etc., in general, by selecting a product displayed on the operation surface and inserting cash, a ticket for a product desired to be purchased is issued. The

Japanese Patent No. 3407240

  However, the conventional ticket vending machine has a problem that it cannot respond to the detailed requests of users who are not among the options displayed on the operation surface. User requests include, for example, “Hurry up”, “Negi-daku”, “No soup”, “Tsukudaku”, “Nukuki”, etc., which are not normally displayed on the operation surface.

  Patent Document 1 discloses a vending machine having a function of providing information such as advertisements by screen display or audio output. However, detailed requests from users not included in the options displayed on the operation surface are disclosed. It was not the composition which responded to.

  The present invention has been made in view of the above points, and an object of the present invention is to provide a ticket vending machine that can meet the detailed demands of users.

The ticket vending machine according to the present invention includes a selection input means for selectively inputting a menu to be ordered, an arbitrary information input means for inputting arbitrary information by an input method different from the selection input means, and a menu input by the selection input means. Output means for associating information with arbitrary information input by the arbitrary information input means and outputting the information to the outside.
As a result, for example, it is possible to input arbitrary information such as “Hurry up”, “Negi-daku”, “No soup”, “Tsyudaku”, and output it to the server or kitchen monitor along with the menu information. Can respond to the detailed requests of users.

Further, the present invention is characterized in that the input method by the arbitrary information input means is voice input.
Arbitrary information can be easily input by inputting voice. The voice may be stored as the input voice, or the input voice may be recognized as a word (character string) by the voice recognition means, and the recognized word may be stored.

Further, the present invention is characterized in that the input method by the arbitrary information input means is handwritten input.
Arbitrary information can be easily input by handwriting input. The handwritten character may be stored as image data as the input character, or the input character may be recognized as a character (character string) by the character recognition means, and the recognized word may be stored.

The present invention is characterized in that the optional information input by the optional information input means is printed on the ticket together with the menu information to be ordered.
Since the contents of the arbitrary information are printed on the ticket, the store clerk can easily grasp the contents.

  The present invention further includes output display means for displaying the menu information and arbitrary information output by the output means, and the size of the arbitrary information displayed on the output display means is stored in the output display means. The display is larger than the size of the menu information to be displayed.

The program for a ticket vending machine according to the present invention includes a selection input step for selecting and inputting a menu to be ordered, an arbitrary information input step for inputting arbitrary information by an input method different from the selection input step, and an input at the selection input step. The computer is caused to execute an output step in which the menu information and the arbitrary information input in the arbitrary information input step are linked and output to the outside.
As a result, arbitrary information can be input and output together with menu information to a server, a kitchen monitor, or the like, so that detailed requests from users can be met.

  According to the present invention, since arbitrary information is output to the outside in association with menu information, it is possible to meet the detailed demands of users.

1 is a perspective view of a ticket vending machine (vending machine) 1. FIG. 1 is a schematic block diagram illustrating an example of a system configuration of a ticket vending machine 1. FIG. It is a figure which shows an example of a goods file. 1 is a schematic block configuration diagram of a ticket sales system (sales system) 100. FIG. It is a schematic block diagram of the kitchen terminal 150. FIG. It is an operation | movement flowchart which shows an example of the process sequence of the ticket sales process in the ticket vending machine. 4 is a diagram illustrating an example of a screen G1 displayed on the touch panel 11. FIG. It is a figure which shows an example of the character input part 29 handwritten. It is a figure which shows an example of cooking instruction sheet S1. 2 is a schematic block diagram of a POS terminal 130. FIG. It is an operation | movement flowchart at the time of pressing down the accounting key of the POS terminal 130.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a perspective view of a ticket vending machine (vending machine) 1 according to an embodiment of the present invention. This ticket vending machine 1 is installed in order for a customer to purchase a meal ticket corresponding to a product (cooking menu) at a restaurant, for example.

  As shown in the figure, a touch panel 11 serving as a key operation unit for input is installed on the front upper portion of the ticket vending machine 1. The touch panel 11 displays a screen for a customer to perform a predetermined operation including product purchase. A customer can purchase a meal ticket for a desired product by touching (pressing) a screen of a product picture or button displayed on the touch panel 11 with a finger. That is, the touch panel 11 is selection input means for selecting and inputting a menu (product) to be ordered. A microphone (voice input device) 13 and a speaker (voice output device) 14 are installed on the lower side of the touch panel 11 in front of the ticket vending machine 1, and on the lower side, a bill insertion slot 15, a bill return slot 17, A coin slot 19, a coin return slot 21, a food ticket outlet 23, a change return lever 25, a call button 27, and the like are provided. A character input unit 29 is installed on the side of the touch panel 11.

  The microphone 13 is an arbitrary information input unit that inputs a user's voice as it is as audio data (arbitrary information). The speaker 14 outputs information on the operation of the ticket vending machine 1 to the user by voice. A banknote is inserted into the banknote insertion slot 15 when depositing, and a banknote in a withdrawal such as change or refund is discharged from the banknote return slot 17. Coins are inserted into the coin insertion slot 19 when depositing, and coins out of the withdrawal are discharged from the coin return slot 21. The food ticket is discharged from the food ticket outlet 23. The change return lever 25 is a lever operated to instruct return of change. The call button 27 is a button that is operated by a customer to call a store clerk when trouble occurs in the operation of the ticket vending machine 1, for example.

  FIG. 2 is a diagram illustrating an example of a system configuration of the ticket vending machine 1. The system configuration of the ticket vending machine 1 shown in FIG. 1 includes a CPU 31, a flash memory 33, a RAM 35, a touch panel 11, an operation key unit 37, a microphone 13, a speaker 14, a communication unit 39, a ticket issuing instruction unit 41, a ticket issuing unit 43, and a character input unit. 29, a bill processing unit 45 and a coin processing unit 47 are provided.

  The CPU 31 is a control unit that controls the entire processing operation of the ticket vending machine 1. The RAM 35 corresponds to a main storage device, and is used as a work area when the CPU 31 executes arithmetic processing. In the RAM 35, a temporary storage area for storing data such as a deposit amount corresponding to one deposit and a current balance is set. A product file is stored in the RAM 35. FIG. 3 is a diagram illustrating an example of a product file stored in the RAM 35. As shown in the figure, the product file includes various product information such as a product code (product identification information), a product name, and a price of each product. The flash memory 33 corresponds to an auxiliary storage device. In addition to a program executed by the CPU 31 (this program includes a ticket vending machine program that causes the CPU 31 to execute the processing of FIG. 6 described below), the CPU 31 Various setting data used for the arithmetic processing are stored. Instead of the flash memory 33, another storage device such as a hard disk may be used.

  The touch panel 11 displays a predetermined screen under the control of the CPU 31. Further, the CPU 31 executes a predetermined control process based on an operation signal output in response to an operation performed on the touch panel 11. The touch panel 11 constitutes selection input means for selecting and inputting a product (menu) to be issued. The operation key unit 37 is an input key operation unit similar to the touch panel 11 and corresponds to the change return lever 25 and the call button 27 in correspondence with FIG. The CPU 31 executes control processing for returning the change and calling the store clerk according to the operation performed on the operation key unit 37 (the change return lever 25, the call button 27). The communication unit 39 is a transmission unit (or transmission / reception unit) that performs communication with the outside, and has a function of performing communication with an external device via, for example, a network or a dedicated line. Whether wired or wireless.

  The ticket issuing instruction means 41 is a means for controlling and instructing the issuance of a food ticket for the product selected on the touch panel 11, and data such as data printed on the food ticket (including data from the character input unit 29 etc.). Send to. The ticket issuing means 43 is configured to include a mechanism unit that prints necessary information about the selected product on the sheet of the food ticket and discharges the printed food ticket to the food ticket outlet 23.

  The character input unit 29 is an arbitrary information input means for inputting handwritten character input as it is as image data of arbitrary information described below. For input, an input device such as a touch pen (stylus pen) may be used, or input may be performed by directly pressing a finger.

  The banknote processing unit 45 performs all processes related to banknotes. Specifically, the banknote process part 45 determines the classification of the banknote thrown from the banknote insertion port 15 as banknote identification processing. The banknote processing unit 45 counts the number of banknotes inserted from the banknote insertion slot 15 for each denomination. Moreover, the banknote process part 45 selects the banknote of a required denomination from the banknote stored in the banknote storage in the ticket vending machine 1 at the time of change return, and makes a banknote return port 17 discharge | release required number of sheets. .

  The coin processing unit 47 performs all processing related to coins. Specifically, the coin processing unit 47 is the same as the banknote processing unit 45, the coin identification process, counting the number of coins for each denomination, and the necessary denominations from the coins stored in the ticket vending machine 1. Are selected and discharged from the coin return slot 21.

  FIG. 4 is a schematic block diagram showing a ticket sales system (sales system) 100 configured using the ticket vending machine 1. This ticket selling system 100 is also a merchandise management system in a store. As shown in the figure, the ticket selling system 100 connects a management device (store controller) 110, a ticket vending machine 1, a POS terminal (POS register) 130, and a kitchen terminal 150 via a LAN 170 to connect each device. Is configured to perform data communication. The LAN 170 may be wired or wireless. A plurality of ticket machines 1, POS terminals 130, and kitchen terminals 150 may be installed.

  The management device 110 is a computer that controls the entire ticket sales system 100, manages various data used in the ticket vending machine 1, the POS terminal 130, and the kitchen terminal 150, stores product data, etc., and appropriately stores in each device. To deliver. Further, the management device 110 receives accounted data that has been accounted for by the ticket vending machine 1 or the POS terminal 130 after accounting, stores the received accounted data, and performs performance tabulation or the like.

  The POS terminal 130 is a terminal operated by a store clerk (or a customer in some cases) when selling products other than the products sold by the ticket vending machine 1, and performs registration and accounting of the products to be sold. In addition, registration and accounting may be performed for products that can be sold by the ticket vending machine 1 using the POS terminal 130.

  In this example, the kitchen terminal 150 is a kitchen printer that prints a cooking instruction sheet of a product, and is generally installed in the vicinity of the cooking place. FIG. 5 is a schematic block diagram illustrating an example of the configuration of the kitchen terminal 150. As shown in the figure, the kitchen terminal 150 is configured by connecting a CPU 151, a ROM 153, a RAM 155, a printing unit 157, and a communication unit 159 to each other via a bus 161. The CPU 151 executes various programs. The ROM 153 stores various programs executed by the CPU 151, for example. The RAM 155 temporarily stores, for example, a file (for example, a product file) received from the management device 110 and data (for example, menu information or arbitrary information described below) received from the ticket vending machine 1. The printing unit 157 prints and outputs the cooking instruction sheet. The communication unit 159 performs transmission / reception with other devices via the LAN 170. Then, the clerk who cooks at the cooking place cooks according to the cooking instruction sheet printed out from the kitchen terminal 150. The kitchen terminal 150 receives a cooking instruction command transmitted when a ticket is issued by the ticket vending machine 1 or when a product is sold by the POS terminal 130, and prints the cooking instruction sheet. The kitchen terminal 150 may be a device (kitchen monitor) that performs cooking instructions using images instead of a kitchen printer.

  FIG. 6 is an operation flowchart showing an example of the processing procedure of the ticket sales process in the ticket vending machine 1. FIG. 7 is a diagram illustrating an example of a screen G1 displayed on the touch panel 11 of the ticket vending machine 1. Then, for example, by touching and operating the screen G1 in FIG. 7, a desired menu to be ordered among various menus (products) displayed on the touch panel 11 is selected and input (step ST1-1). The menu (product) ordered by selection / input is stored in the RAM 35 (step ST1-2).

  Next, in the character input unit 29 of the ticket vending machine 1, arbitrary information that is a detailed request of the user that cannot be specified on the touch panel 11 is handwritten with a touch pen or a direct finger. FIG. 8 is a diagram illustrating an example of the handwritten character input unit 29. As shown in the figure, on the image input screen G21 in the screen G2 of the character input unit 29, a character “Negaku” manually input is displayed. In addition, an input cancel button G23 and an input completion button G24 are also displayed in the screen G2. That is, after performing manual input, if the input completion button G24 is pressed (touched), the image image (image information) of the handwritten character is stored as data in the RAM 35 (steps ST1-3, ST1-4), and step Move on to ST1-5. When the handwriting input is not performed, the input to the character input unit 29 is not performed, so that the process directly proceeds from step ST1-3 to step ST1-5.

  And when it is judged on the touch panel 11 that the user has completed the product selection and the handwriting input (including both the case where the handwriting input is actually performed and the case where the handwriting input is not actually performed) for the commodity, for example, the touch panel 11. The input operation is completed by depressing the “complete” button (not shown) above (step ST1-5), and the process proceeds to the next step ST1-6. On the other hand, the process returns to step ST1-3 until a “complete” button (not shown) on the touch panel 11 is pressed, and waits for input of arbitrary information. When the “Done” button (not shown) is pressed, the RAM 35 displays the presence / absence of optional information and its contents in addition to the menu information (product code, product name, price, transaction number, etc.) regarding the selected product (menu). , Record and link.

  Next, when the next product is not selected in step ST1-6, a ticket is issued by the ticket issuing means 43 by, for example, pressing a “food ticket issue” button (not shown) on the touch panel 11 (step ST1-7). ). At the same time, the information stored so far is transmitted directly to the kitchen terminal 150 via the LAN 170 or to the kitchen terminal 150 via the management device 110 (step ST1-8). The information stored so far is one or a plurality of menu information input by the touch panel 11 and arbitrary information input by the character input unit 29 in association with each menu information.

  The kitchen terminal 150 that has received the information prints and discharges the cooking instruction sheet. FIG. 9 is a diagram illustrating an example of the cooking instruction sheet S1. Each cooking instruction sheet S1 is connected by a half-cut line C1, and a menu S11, a number S12, a receipt number S13, and the like instructed to be cooked are printed on all the cooking instruction sheets S1. Further, for the menu in which arbitrary information is input, the character itself manually input is printed as it is as optional information S14. In this cooking instruction sheet S1, it is preferable to display the size of the arbitrary information S14 larger than the size of the menu S11 which is menu information. As a result, it is possible to reduce the situation in which the arbitrary information S14 is overlooked and the customer's request is not satisfied and the customer is dissatisfied.

  In step ST1-6, when selecting the next product, for example, by pressing a “continue order” button (not shown) on the touch panel 11, the process proceeds to step ST1-1 to select the next product. Do.

  As described above, the ticket vending machine 1 includes selection input means (steps ST1-1 and ST1-2 performed using the touch panel 11, the touch panel 11, and the CPU 31) for selecting and inputting a menu (product) to be ordered, Arbitrary information input means (character input unit 29 and character input unit) for inputting arbitrary information (detailed requests of the user that cannot be specified on the touch panel 11) by an input method (in this example, a method by handwriting input) different from the selection input unit 29 and the CPU 31 using steps ST1-3, ST1-4, etc.), the menu information input by the selection input means, and the arbitrary information input by the arbitrary information input means are linked to the outside ( In this example, output means for outputting to the kitchen terminal 150 or the POS terminal 130 (step ST1-8 performed using the CPU 31). It is configured to include a. As a result, for example, arbitrary information such as “Hurry up”, “Negi-daku”, “No soup”, “Tsyudaku” can be easily and easily added to the POS terminal (server) 130, kitchen terminal 150, etc. together with the menu information. It can output and can respond to the detailed demands of users.

  Further, in the above ticket vending machine 1, handwritten input means is used as the arbitrary information input means, but this makes it possible to input arbitrary information simply and reliably, and to output it to the kitchen terminal 150, etc. Information can be transmitted.

  Further, in the ticket vending machine 1, the contents inputted by the arbitrary information input means are printed on the cooking instruction sheet (ticket) S <b> 1 together with the menu information, so that the clerk can easily and accurately grasp the contents. In addition, if it is configured to capture member information in some form (for example, read a member card or non-contact ID, perform image recognition of a face, etc.), arbitrary information is recorded in association with this member information. It is possible to refer to it as a history when entering the store after the next time. Thereby, the input of arbitrary information can be omitted at the time of entering the store after the next time, and the operation time can be shortened.

  By the way, in the said ticket vending machine 1, although the method (arbitrary information input means) by handwriting input is used in said step ST1-3, ST1-4, it replaces with it, or said step ST1-3, ST1-. 4, a voice input method (arbitrary information input means) may be used. That is, for example, when a desired menu is selected and stored by operating the touch panel 11 of the ticket vending machine 1 in steps ST1-1 and ST1-2, for example, a pop-up screen is displayed on the screen of the touch panel 11. Then, a message such as “If there is a request, touch the voice input button and input the voice.” Is displayed for a predetermined time. Alternatively, the same sound as described above is output using the speaker 14. Then, by pressing a voice input button displayed in the pop-up screen, arbitrary information is input to the microphone 13 installed at a predetermined position of the ticket vending machine 1 by the user's voice. The voice data input to the ticket vending machine 1 is recorded as it is in the RAM 35 (steps ST1-3, ST1-4).

  In step ST1-8, the audio data is transmitted to the kitchen terminal 150 together with the ordered menu information. In the kitchen terminal 150 to which the audio data has been input, the audio is output at the timing when the cooking instruction sheet is issued at the kitchen terminal 150, for example. Further, for example, a barcode or a number for identifying an order is printed on a cooking instruction sheet issued from the kitchen terminal 150, for example, and read again by a reading means (not shown) installed on the kitchen terminal 150, or a number is input. Thus, a configuration in which the user can hear the sound again may be used.

  As described above, arbitrary information can be easily input by inputting voice. The voice may be stored as it is as described above, but instead, the input voice is recognized as a word (character string) by the voice recognition means, and the recognized word is stored in the RAM 35. Alternatively, characters (types etc.) may be printed on a cooking instruction sheet or the like.

  In the above example, a kitchen printer is used as the kitchen terminal 150. However, when a kitchen monitor is used instead, the cooking instruction content is displayed on the monitor instead of printing on the cooking instruction sheet. The arbitrary information may be displayed. This arbitrary information includes the following word-recognized words. In the case of a kitchen monitor, it is preferable to display arbitrary information larger on the monitor than the menu information, as in the case of the kitchen printer.

  In the above example, the character input unit 29 that performs handwriting input is used as the arbitrary information input unit. However, instead of handwriting input, a character pad may be displayed on the character input unit 29 to input characters. In the above example, the handwritten characters are stored as image data as they are, but instead, the input characters may be recognized as words (character strings) by the character recognition means, and the recognized words may be stored. Further, instead of the character input unit, a photographing unit for recording a moving image may be an arbitrary information input unit. For example, a foreigner who cannot read and write Japanese points to any of a plurality of pictures on the board, and can thereby recognize arbitrary information. The content of the moving image is transmitted to the kitchen etc. by reproducing it on the kitchen monitor, for example. In addition, gestures recorded by the camera (whole body movements, hand movements, eye movements, etc.) can be used to express quantities such as “tsuyudaku”, or to be able to set quantities such as “tsuyudakaku” as meter quantities ( For example, a picture showing how much liquid is accumulated in a beaker picture) may be used.

  In the above example, the touch panel is used as the selection input unit for selecting and inputting the menu to be ordered. However, the selection input unit may have other various configurations such as a configuration in which an order is made by pressing a mechanical switch. Good (the same applies to the arbitrary information input means). The content of the arbitrary information may be information input by an input method (input route) different from the input method from the selection input means, and in some cases, the same information as the information input from the selection input means (for example, a menu) Information, etc.). In the above example, the kitchen terminal is used as the output display means. However, the output display means may be a POS terminal, another external device, or a ticket machine. In the case of a ticket vending machine, menu information and arbitrary information may be output on a meal ticket or a receipt. The menu is not limited to food and drink, but may be any product that uses a ticket vending machine.

  Each of the following inventions can be implemented in combination with the invention of the ticket vending machine 1 or as an independent invention different from the above invention. In addition, each component used in each invention described below, such as a ticket vending machine and a touch panel, which is the same as each component used in the ticket vending machine 1, is not denoted by a reference numeral. However, they are the same or corresponding components, and matters other than those described below are the same as those in the above embodiment.

[Other invention (part 1)]
FIG. 10 is a schematic block diagram of the POS terminal 130. As shown in the figure, the POS terminal 130 includes a CPU 131 that controls the operation of the POS terminal 130, a hard disk 133 that stores customer purchase information, a ROM 135 that stores programs executed by the CPU 131, and various information. RAM 137 that stores information, a display and operation unit 139 that is a touch panel and displays the name, price, etc. of the product and at the same time is an input unit (together with the input unit 147 described below), a receipt printing unit 141, cash, An input unit (key input unit) including a drawer unit 143 that stores a voucher, a communication unit 145 that communicates with an external device such as the management apparatus 110 via the LAN 170, and various operation keys that operate the POS terminal 130. 147, and these components are connected to each other via a bus 149. Then, a target value for daily sales is set in advance, and this target value is stored in the RAM 137. In this example, the target value is 70,000 yen.

  FIG. 11 is an operation flowchart when the accounting key is pressed in the POS terminal 130. As shown in the figure, at the POS terminal 130, the accounting key (which may be the accounting key displayed on the display / operation unit 139 or the accounting key provided on the input unit 147) is pressed, and one accounting is performed. When the process is completed (step ST2-1), the sales by the accounting process are added to the total sales of the day so far to calculate a new sales total (step ST2-2). When the calculated sales total achieves the target value for the first time, an accounting completion key sound is output when the target is achieved (step ST2-4). For example, the sound is a special sound such as “Pampakapan” (notification sound when sales target is achieved). On the other hand, if the calculated sales total does not reach the target value in step ST2-3, or if the target value has already exceeded the target value before the previous time, a normal accounting completion key sound is output (step ST2- 5). For example, the sound is a sound at the completion of normal accounting such as “Gachan”.

  If comprised in this way, all the salesclerks in a store can know achievement of a target immediately at the time of achieving a target, and can raise the morale of a salesclerk. In particular, for example, when a plurality of POS terminals 130 are installed and a plurality of salesclerks operate the POS terminals 130, nearby salesclerks who operate the POS terminals 130 other than the POS terminals 130 that have achieved the sales target. In addition, since it can be recognized on the spot that the sales target has been achieved, the morale of the entire clerk who operates the POS terminal 130 can be improved more effectively.

  Further, it may be configured such that the accounting completion key sound is changed step by step as the sales increase (for example, the scale is raised step by step). Further, for example, when the goal is achieved at the POS terminal 130, the kitchen terminal 150 (for example, at the time of ticketing) is configured to emit a sound at the time of achievement of the goal from the kitchen terminal 150 so as to increase morale in the kitchen. It may be configured. Further, instead of making a sound (or together with the sound), a message indicating that the sales target has been achieved may be displayed on the cooking instruction sheet printed on the printing unit 157 of the kitchen terminal 150 (the display screen in the case of a kitchen monitor). .

[Other invention (part 2)]
The ticket vending machine 1 is configured to solicit donations at the timing of paying out change (at the same time as or before and after the payment, in the case of the example shown in FIG. 6, at the same time as or before and after the step ST1-7). You may do it. As an example of the operation procedure, for example, the transaction end of the meal ticket (steps ST1-7, ST1-8) → the change button is pressed (in the case where the change is paid out without pressing the change button, this step is Unnecessary) → Display a dedicated fund-raising page on the touch panel 11. On the dedicated fund-raising page, for example, a message such as “Would you like to raise this change, don't you?” Is displayed. The user sees this display and raises a change in a donation box installed next to the ticket vending machine 1.

  In addition, before paying out the change from the ticket vending machine 1, the solicitation of the donation may be performed, and the change (all or part thereof) may not be paid out from the ticket vending machine 1 and the money not to be paid out may be used. (The donated money is stored in the ticket machine 1).

[Other invention (part 3)]
In the case of a ticket vending machine 1 that cannot deposit high-value banknotes (for example, 10,000 yen bills), a ten thousand-dollar exchange request button (high-value banknote exchange request button) may be provided on the screen of the touch panel 11 of the ticket vending machine 1. When the user presses this button, for example, a bill exchange request signal is transmitted from the ticket vending machine 1 to the kitchen terminal 150 or the POS terminal 130, and a ten thousand bill exchange request display (high-value bill) is displayed on the kitchen terminal 150 or the POS terminal 130. Exchange request display (for example, a wording such as “There is a change request”).

  As a result, the store clerk can go to the ticket vending machine 1 and quickly change the user's 10,000 yen bill by hand. The user can use the ticket vending machine 1 using the exchanged money. Alternatively, the user may select a desired menu of the ticket vending machine 1 and then depress the ten thousand dollar exchange request button. In this case as well, the store clerk exchanges money by hand, but at that time, you may be handed out the change that is deducted for the fee of the selected menu.

[Other invention (part 4)]
The ticket vending machine 1 may be provided with a configuration / mechanism for printing the shift information or attendance information of a clerk on a sheet and outputting it from the food ticket outlet 23. Here, the shift information refers to information that determines a schedule such as the working hours and days of the week for each clerk. The attendance information refers to information on attendance and absence from each store clerk. In the case of this example, the ticket vending machine 1 is connected to the cloud via the management device 110 of the ticket selling system 100 shown in FIG. 4, and takes in the shift information and attendance information collected on the cloud side to the ticket vending machine 1. Print on the sheet and output.

  This makes it possible to use the food ticket outlet 23 of the ticket vending machine 1 not only as a food ticket issuer but also as a sheet issuing means for obtaining shift information and attendance information of a store clerk.

[Other inventions (5)]
For example, there may be a case where a restaurant is operated alone and it is desired to stop using a ticket vending machine. In such a case, conventionally, a store clerk has to leave the kitchen and go to a ticket vending machine and perform a switching operation of the sales screen. This necessitates a round trip between the kitchen and the ticketing machine, increasing the burden on the store clerk. In addition, when the store clerk moves to the ticket vending machine, the ticket vending machine accepts the order, which leads to an erroneous scheduled closing time.

  In the present invention, a kitchen monitor is used as the kitchen terminal 150. The kitchen monitor has a configuration in which the printing unit 157 of the kitchen printer 150 illustrated in FIG. 5 is changed to a touch panel (other configurations are the same). The touch panel is a display unit that displays a cooking instruction from the ticket vending machine 1 and an operation unit that instructs a desired operation.

  In the case of the present invention, a ticket vending machine screen switching screen (not shown) is displayed on the touch panel of the kitchen monitor (kitchen terminal 150). On the ticket vending machine screen switching screen, for example, a button for selecting a screen to be displayed on the touch panel 11 of the ticket vending machine 1 from among a sales screen, a sales stop screen, and a preparation screen is displayed. The sales screen is a screen for selecting a menu, and may be configured to enable various switching such as a day sales screen, a night sales screen, and a screen that changes according to the season. The sales cancellation screen is a screen that is displayed, for example, when the sales of a menu with no ingredients are stopped. The preparing screen is a screen that is displayed before or when the store is opened.

  Then, by operating the touch panel of the kitchen monitor in the kitchen, the ticket vending machine 1 is remotely operated via the LAN 170, and the screen displayed on the touch panel 11 of the ticket vending machine 1 is switched to a desired screen. As a result, the store clerk does not have to reciprocate between the kitchen and the ticket vending machine 1, and the burden on the store clerk can be reduced, and the touch panel 11 of the ticket vending machine 1 can be easily changed to a quick and accurate screen.

[Other inventions (6)]
In a ticket machine, there may be an accident during the transaction, such as no change being made during the transaction, or a ticket cannot be issued after settlement. In such a case, the journal screen displayed on the touch panel of a conventional ticket vending machine can only be displayed in black and white even when there is abnormal transaction information. For this reason, the store clerk collates the user's testimony with the journal information, but it took time to find a description of the journal of the abnormal transaction.

  Therefore, in the present invention, the journal screen displayed on the touch panel 11 of the ticket vending machine 1 is configured so that the characters and the background are colored (color) so as to stand out. That is, the contents to be highlighted by color coding are, for example, (1) notation regarding transaction abnormality such as “unknown amount paid”, “unpaid amount”, (2) notation regarding withdrawal such as change collection, correction processing, etc. ) Notation related to date change of data, such as store opening processing, store closing processing, and the like.

  By performing color-coded display in this way, it becomes easy to distinguish abnormal transactions, and the burden on the store clerk to search for descriptions can be reduced.

[Other inventions (7)]
Conventionally, in a store where a ticket vending machine is installed, when a customer asks for money exchange or product explanation, a customer calls a store clerk by pressing a call button on the ticket vending machine. However, for all communication between the customer and the store, if you call the store clerk, it will take time until the store clerk rushes to the ticket vending machine 1 and take measures after listening to the customer's explanation. In addition, there was a problem that it took time to respond.

  Therefore, in the present invention, by pressing a call button in the ticket vending machine, the touch panel (screen) of the ticket vending machine and the touch panel (screen) of the kitchen monitor in the kitchen can be exchanged, and communication between the user and the store clerk ( Q & A etc.)

  That is, in the present invention, the question and answer patterns are registered in advance in a storage means such as a cloud, and communication between the user and the store clerk is performed using these prepared question and answer patterns.

A specific example will be described.
For example, a case where a user (customer) wants to change a 10,000 yen bill will be described as an example.
In this case, when the user presses the call button of the ticket vending machine, for example, the following question is displayed on the touch panel screen of the ticket vending machine.
“What kind of inquiry do you have? Please select.
Question button 1: I want to exchange 10,000 yen bills Question button 2: I want to exchange 500-yen coins Question button 3: I pressed a different product Question button 4: I want to hear a description of the product Question button 5: Used by a ticket machine Can't do Question button 6: I want to rent a toilet Question button 7: Back

In response to this display, the user presses the question button 1.
When the question button 1 is pressed, the contents of the question are transmitted directly to the kitchen monitor or indirectly via the management device, and the question contents of the user and examples of answers are displayed on the kitchen monitor (touch panel) of the kitchen, for example, as follows: Is displayed.
“The call button was pressed.
Call contents: I want to exchange 10,000 yen bills Notes: This is only for store managers. In the case of part-time job only, exchange is not possible due to the absence of the store manager. please choose.
Answer button 1: Will you wait for a while?
Answer button 2: Please wait away from the line. The person in charge accepts the order directly. Answer button 3: Sorry. Response button 4: Exchange is not possible due to absence of store manager Answer button 5: Ignored

In response to this display, the store clerk presses the answer button 1.
When the answer button 1 is pressed, the contents of the answer are transmitted directly to the ticket vending machine or indirectly via the management device, and the store answer and an example of the response are displayed on the ticket vending machine (touch panel) as follows, for example. .
[Responder of the store, please wait for a while as we will respond.
Please select.
Reply button 1: OK Reply button 2: I can't wait so I'll stop

In response to this display, the user presses the reply button 1.
When the reply button 1 is pressed, the content is transmitted directly to the kitchen monitor or indirectly through the management device, and the result is displayed on the kitchen monitor as follows, for example.
“The call button was pressed. Call content: [I want to exchange 10,000 yen bills]
Store response 1: [Please wait for a while as we will respond. ]
Customer response content 1: [I understand]
How to deal The store manager should take out ten thousand yen bills from the safe.
This should not be done by a part-time job clerk. ]

  As a result of the above questions and answers, the store manager takes out ten thousand yen bills from the safe for exchanging 10,000 yen bills.

  As described above, communication between the user and the store clerk can be smoothly performed by mutual question and answer using the touch panel of the ticket vending machine and the touch panel of the kitchen monitor. In addition, depending on the item of the question that pressed the call button, it is possible to identify whether the contents can be handled by a part-time store clerk such as product descriptions or the contents that can not be handled by a store manager because it includes money handling etc. Can be operated smoothly. In particular, it is possible to improve the efficiency of dealing with busy times. Moreover, since the response method is displayed on the kitchen monitor, a smooth response can be performed.

[Other invention (Part 8)]
Depending on the country or region, there is a favorable brightness of ticket vending machines. In other words, the brightness that is optimal for Japanese citizens may not be optimal for the citizens of other countries.

  Therefore, in the present invention, the light amount adjustment button is displayed on the touch panel screen of the ticket vending machine so that the light amount can be adjusted. The light amount adjustment button may always be displayed on the screen of the ticket vending machine, but may be displayed, for example, when the language is switched. For example, when switching from the Japanese screen to the English screen, the light amount adjustment button is displayed large on the switched English screen (in this case, the light amount of the screen itself may be slightly reduced), and the light amount can be adjusted. This makes it possible to issue a ticket on a screen adjusted to an optimum light amount for each citizen.

  As another timing for displaying the light amount adjustment button, the light amount adjustment button may be displayed when the user facing the ticket machine performs an action of hiding eyes. Hiding the eyes means that the screen of the ticket vending machine is too bright, so a light amount adjustment button is displayed to adjust the brightness. As a means for confirming that the act of hiding eyes has occurred, for example, a camera widely used for age verification is installed in a ticket vending machine, thereby monitoring the eyes of the user. When the user recognizes that his eyes have been hidden, for example, the light amount on the screen is pressed (dropped) to make it dull and a light amount adjustment button (light amount adjustment screen) is displayed. As a result, it is possible to easily adjust the screen to the amount of light optimal for each person.

[Other inventions (9)]
The present invention is an invention in which, when a user purchases a meal ticket at a ticket vending machine, the user can specify a time for receiving a product. The designated time is written on the ticket to be issued. If comprised in this way, goods can be received when it is convenient for a user. On the contrary, you may comprise so that the time which a merchandise is completed in a shop side may be designated and this may be written in a ticket. If comprised in this way, a user can utilize effectively the time until goods are completed.

  Also, a priority button (Hurry button) such as “Hurry 500 yen” is displayed on the touch panel of the ticket vending machine, and this priority button is pressed to deposit a predetermined fee (500 yen) as an extra charge. You may comprise. Then, waiting for the user who has purchased the ticket in this way and serving it are preferentially performed.

[Other invention (10)]
A ticket vending machine having a touch panel is vulnerable to rain, so if this type of ticket vending machine is installed outdoors, it may lead to failure due to rainwater. For this reason, conventionally, on the touch panel screen of the ticket vending machine, “cancel sales” or “preparing” is displayed large, or the ticket vending machine is turned off to express the use of the vending machine. However, expressing the use of a ticket vending machine in this way often means that the vending machine is installed near the entrance of the store or at the storefront. There was a risk of a decline. In particular, a touch panel type ticket vending machine has a large influence because the screen is bright and conspicuous.

  Therefore, the present invention displays on the touch panel screen of the ticket vending machine that it is currently open, such as “I welcome you and accept orders in the store” and “I accept orders in the store because of rain”. The display screen during operation is displayed. Furthermore, it may be configured such that a person approaching the ticket vending machine is detected by a sensor, and the same sound as that on the business-in-progress display screen is played. If comprised in this way, although a ticket vending machine cannot be used, it can notify a user that the store is operating, and it can prevent that the business being obstructed.

[Other inventions (11)]
In order to effectively prevent counterfeiting of issued meal tickets, the present invention configures a ticket vending machine as follows. That is, as a measure for preventing counterfeiting of the ticket vending machine, a counterfeit prevention means is provided on the ticket. A fragrance is used as a means for preventing forgery. That is, a fragrance | flavor is apply | coated to a meal ticket and the kind of the fragrance | flavor is changed for every predetermined period. The predetermined period is, for example, one day, half day, or the like. By using the smell of food as a fragrance, it is preferable to make it difficult to reduce appetite. That is, for example, the flavors include butter smell, soy sauce smell, margarine smell, coffee smell, chocolate smell, strawberry smell, lemon smell and the like.

  Also, depending on the fragrance, there is a risk of reducing appetite, but in order to prevent such fear, the part where the fragrance is applied is only one side of the food ticket, and the clerk cuts and collects this applied one side part, The remaining stub may be configured so that no odor remains.

  By changing the type of the fragrance every predetermined period, the store clerk can easily notice the counterfeit of the meal ticket and can prevent damage.

  In the above example, the fragrance is a means for preventing forgery. However, other than the fragrance, for example, a mark or a character string is printed and changed every predetermined period, and the ticket is cut into a predetermined shape (notch, hole). Various anti-counterfeiting means may be used, for example, changing this every predetermined period and changing the color of the mark printed on the ticket every predetermined period.

[Other invention (12)]
For example, in the case of restaurants in theme parks and tourist facilities, the number of users may increase suddenly due to congestion on holidays or a rapid increase in group customers. Group customers and family customers tend to select and account for products with a large number of people, so a large number of orders enter the ticket machine at once. In recent restaurants, there is a problem that due to the shortage of staff, the operation cannot catch up with such a situation, and as a result, it takes too much time to provide food and drink. Such a problem leads to a decrease in the satisfaction of the user, which not only lowers the evaluation of the restaurant, but also imposes overcrowded labor on the clerk.

  Therefore, in the present invention, a game function is installed in the ticket vending machine so that a game can be played in the middle of the ticket vending operation at the ticket vending machine, and the time until the purchase of the voucher is delayed. That is, the game program is stored in the storage means of the ticket vending machine, and a game call button is displayed on the touch panel at the time of a food ticket purchase operation, for example, so that the game can be started by pressing the game call button. . A game stop button for stopping the game is displayed on the screen during the game, and the game can be ended at any time even during the game. The prepared game is, for example, a simple game that can be completed in about 10 seconds to 30 seconds (for example, lottery means such as a lottery game), and is configured so that a product discount or a meal ticket can be given to the winner.

  By configuring as described above, the store side can delay the purchase operation time of one transaction, and during the busy season, the order speed decreases and the store operation can be moderated. On the other hand, since the pleasure increases at the waiting time, the stress on waiting is relieved.

[Other invention (13)]
Conventionally, in a ticket vending machine, when a piece of paper is generated during the ticket issuing operation, there is a case where the fee is deposited but the ticket is not issued. That is, generally, a roll paper on which a ticket is printed is provided with a near end mark, and when the near end mark is detected by the near end sensor, printing is stopped at a predetermined printing distance. For this reason, if the regular roll is always used in the store, the above problem does not occur. However, there are stores that make roll paper by themselves, and in such a case, the length of the remaining paper at the time when the near-end sensor detects the near-end mark may be shorter than a regular product. In such a case, problems such as that a ticket is not issued or that the core of the roll paper is made paper are caused. And when a ticket is not issued as mentioned above, a user calls the store clerk etc. and asks for the correspondence. This places a burden on both the user and the store clerk.

  A specific example will be described. First, the user deposits money in the ticket vending machine, and selects / presses a desired menu displayed on the touch panel. As a result, the ticket vending machine issues a ticket, but the ticket cannot be ejected due to running out of paper, and “cancel sale” is displayed on the touch panel. For this reason, the user calls the store clerk by depressing the call button, and informs the store clerk that he / she has deposited the money and that the meal ticket does not come out. The store clerk confirms the payment from the user's story with a journal or surveillance camera. The clerk then takes action such as refunding the user.

Therefore, in the present invention, after the near end sensor detects the near end mark in the ticket issuing means of the ticket vending machine, for example, if any of the following conditions (ticketing stop condition) is met, the ticket vending machine will stop selling the ticket. It was set as the structure controlled to.
(1) Number of tickets to be issued (specified number)
(2) Ticket distance (designated distance)
(3) End of the current ticketing operation The designated number of (1) and the designated distance of (2) can be set and changed by a dedicated screen displayed on the touch panel.

  With this configuration, the ticket vending machine does not run out of paper during the ticket issuing operation, so the burden on both the user and the clerk can be reduced.

  A specific example will be described. Here, it is assumed that the ticket vending machine has already detected the near-end mark of the sheet by the near-end sensor, and is at a timing when the sales are canceled with one more ticket issued. That is, first, the user deposits into the ticket vending machine, and selects / presses a desired menu displayed on the touch panel. As a result, the ticket vending machine issues a ticket and issues a ticket. The user receives a ticket. As a result, one ticket issuance is completed, and the ticket vending machine does not accept subsequent payment, and displays, for example, “sales stop” on the touch panel. This makes it possible to avoid cumbersome actions such as confirming payment with a journal or surveillance camera or refunding to the user, and only has to replace the seat. The burden can be reduced.

[Other invention (14)]
Conventionally, a kitchen monitor is a device that displays work instructions (order contents) in a kitchen. The present invention is configured to display work tasks on the kitchen monitor, thereby facilitating the work in the store. The message related to the business is transmitted from the cloud or mail.

  For example, “Please call the store manager at 14:00”, “Please call as soon as convenient by information management department”, “Cash collection at 16:00”, etc. are displayed on the kitchen monitor. .

  In this way, if it is configured to display work tasks on the kitchen monitor, the kitchen monitor can be used to convey not only cooking instructions but also work information, and smooth communication regarding store operations can be performed. it can.

[Other inventions (15)]
Conventionally, when it takes time to provide a product at a store where the product is taken home, the user has to wait in front of the store or around the counter.

  Therefore, in the present invention, the product provision information is configured to be contacted to the contact address associated with the member card. Specifically, when a payment is made using a membership card (membership card, medium other than the card. The same applies to the following inventions), the membership card indicates that the product can be provided (the product is completed). A function for contacting a registered contact is provided. For example, if the contact information is an email address, information indicating that the product can be provided is automatically transmitted to the designated email address by email. If the contact is a telephone number, information indicating that the product can be provided to the designated telephone number is notified by automatic voice.

For example, a desired take-out product is selected at a ticket vending machine and payment is completed using a membership card. At this time, the following display is performed on the touch panel screen of the ticket vending machine.
“We will contact you when we are ready to provide. Is it OK? (Average 30 minutes wait)
If there are multiple, select one.
□ Mobile email: XXX @ XXX. jp
□ Mobile number: 03- ○○○-○○○○
□ LINE: XXAAAB
□ No contact required

  If the user selects one of the options and presses it, the selection is made when the product is completed (for example, when the clerk presses the product displayed on the kitchen monitor and inputs the completion). Send information about product offerings to the contact.

  If comprised in this way, it will become unnecessary for the user to wait near the ticket vending machine until completion of goods, for example, when using in a shopping mall etc., a shopping etc. can be carried out during waiting time.

[Other inventions (16)]
This invention is an invention in which when a ticket is purchased using a membership card, the total usage amount of this month is printed on the meal ticket. That is, for example, when a payment is completed using a membership card at the ticket vending machine, the ticket vending machine inquires a management device (store controller) or cloud connected by LAN about the total usage amount purchased this month with this membership card. . At this time, the current usage amount is also transmitted to the management apparatus and the cloud at the same time. In response to an inquiry from the ticket vending machine, the management device and the cloud calculate the total usage amount (including the current usage amount) of the member card for this month, and transmit the data to the ticket vending machine. The ticket vending machine prints the received total usage amount for this month along with the name of the product purchased this time on the ticket and discharges it.

For example, the following contents are described in the meal ticket.
"Customer copy 2016. □□. △△
Standard ramen 450 yen Points up to the previous time 368 points This time points 5 points Total points 373 points This month's purchase amount \ 6,520
Buy 480 yen this month and get 3 times as many points next month. ”

  In the case of this example, in addition to the total usage amount, the points accumulated in the membership card are also printed. With this configuration, every time a meal ticket is purchased, the total usage amount for the month using the membership card can be known, which is convenient for the user. In addition, by displaying the points together with the total usage amount, the relationship between the two becomes clear, and it is possible to easily grasp how to accumulate the appropriate points. That is, information effective for the user can be provided.

[Other invention (Part 17)]
This invention is an invention for issuing a work-corresponding ticket according to the work content by displaying a store help screen on the touch panel of the ticket vending machine and pressing a button relating to the work content displayed on the store help screen.

  For example, the member-dedicated screen is displayed by applying the member card to the reading unit of the ticket vending machine. Next, by pressing the clerk help button displayed on the member-only screen, the store help screen is displayed. On the store help screen, for example, buttons related to the work contents that the customer wants to assist, such as [toilet cleaning], [floor cleaning], [dishwashing], [floor cleaning], and the like are displayed. For example, a member who has performed floor cleaning (or will perform floor cleaning from now on) inputs work correspondence information by pressing the [floor cleaning] button. As a result, the work-corresponding ticket is printed and discharged from the ticket vending machine outlet of the ticket vending machine. Since the above work correspondence information of the ticket vending machine is transmitted to and stored in the management device, the store manager determines the work correspondence information, the actual cleaning time and the quality of cleaning, and works on the work to the member who performed the work. The corresponding deposit procedure will be done at a later date.

  If comprised in this way, a smooth transaction can be performed between a member who wants to work part-time and the like and a store seeking part-time work, etc., using a ticket vending machine as a medium.

[Other inventions (18)]
The present invention is an invention in which a ticket vending machine is used as an incense collector (acceptor). That is, for example, a ticket vending machine is installed at the reception of a funeral hall, and the reception screen is displayed on the touch panel. On the reception screen, for example, it is possible to accept at this ticket vending machine, perform manual input with a touch pen or finger (manual input of name and address) in the character input section, and incense from the bill insertion slot or coin insertion slot Display acceptance.

  And by writing the name and address by hand in the character input section, the character input data is stored in the storage means of the ticket vending machine, while the amount of the incense inserted from the bill insertion slot or coin insertion slot is calculated. The data is associated with the address name and stored in the storage means. On the other hand, after the address name and the amount of incense are linked and stored, a ticket (reception slip) is issued. On the ticket, the display of mourning thanks, the name of the address, the amount of incense, etc. are printed. This not only provides accurate information on the person who has funerald and accurate information on the amount of the incense, but also prevents problems such as loss of the incense. It also serves as a receipt for those who receive the ticket.

[Other invention (19)]
According to the present invention, when a desired product is selected in a touch-panel ticket vending machine, a picture of the selected product is displayed large on the screen, and a character or a picture can be directly written on the picture. The user writes a desired fine order in this picture. The written contents are displayed on a monitor installed on the store side such as a kitchen monitor, and a product that meets the user's request is created.

  If comprised in this way, a shop assistant can understand a user's detailed request (detailed layout etc.) easily, and the goods which improved the user's satisfaction can be provided. For the store clerk, a printer may be installed (or a printer function is mounted on the monitor) so that the screen displayed on the monitor can be printed (color printing). Further, the picture may be printed on the outputted ticket for the user. For example, in a ramen shop where you can order a variety of toppings, you can order ramen that clearly shows the arrangement and type of toppings in pictures, and in nail art shops, nails that clearly show nail designs in pictures. You can order art.

[Other invention (20)]
When a burglar enters a store, the ticket machine may be destroyed. If the ticket vending machine is destroyed, it takes time and repair costs to repair the ticket vending machine, which hinders the resumption of store operations.

  Therefore, in the present invention, the following operations can be performed by remote control from the kitchen monitor of the kitchen. That is, the kitchen monitor is provided with a mode for reducing damage to the ticket vending machine due to robbery. For example, (1) the lock of the safe storing the banknotes and coins inside the ticket vending machine is remotely released, or the key of the emergency safe is fired from the ticket vending machine. (2) An operation guide for opening the safe is displayed on the touch panel screen of the ticket vending machine so that the robber can easily take cash from the vending machine. This guidance includes how to break with little damage. (3) Drop all coins into the collection box to encourage easy burglary. (4) A predetermined amount is set and paid out.

  On the other hand, a mode for attacking a burglar is provided. For example, (1) A camera is built in a ticket vending machine to take a picture of a robbery. That is, when a camera is built in the ticket vending machine and the inside of the ticket vending machine is opened, a picture of a robbery is taken. (2) Send an alert to a management company or the like. (3) A paint mechanism for painting banknotes and coins is incorporated. (4) A launching mechanism for launching a color ball to a robber is provided. (5) An alert screen is displayed on the touch panel of the ticket vending machine. (6) Sound a warning sound. (7) Notify the police and contact the management company's call center.

[Other invention (part 21)]
The present invention is configured to take a picture when a clerk or the like opens a safe of a ticket vending machine. As a result, it is possible to prevent the clerk from pulling out.

[Other invention (22)]
The present invention is configured to display characters (sentences) representing impressions of products on a touch panel of a ticket vending machine. For example, on a sales screen displayed on the touch panel of a ticket vending machine, when a desired product is pressed and the product is selected, the user's impressions (text, etc.) used so far for the selected product are like a telop It is configured to flow and display. In addition, a new user can input a new impression.

[Other invention (23)]
There are two ways to display the operation guidance of the ticket vending machine: when an abnormality occurs in the ticket vending machine, there is a method of displaying the operation guidance from a numerical error code, or a method of displaying the operation guidance from the table of contents by the clerk himself. . In such a case, if it is configured to record the number of times of browsing such as the error code and the table of contents and display the ranking, it is preferable that it is possible to easily check what items are frequently used. Items to be browsed are not limited to errors.

[Other inventions (24)]
Conventionally, a ticket vending machine performs a switching operation between a sales screen and a management screen by a key switch. For cost reasons, the key switch is operated with the same type of key common to the terminals. However, if configured in this way, there is a possibility that the withdrawal operation is performed illegally by the operation on the management screen and the withdrawal is performed illegally. That is, the conventional operation procedure is, for example, [Key switch ON] → [Management screen (management menu) display] → [Bill and coin payout operation]. If the same type of key switch is used, withdrawal is performed. It was possible to do.

  Therefore, in the present invention, the password authentication screen is displayed before the key switch is turned on and the screen is changed to the management screen. As a result, unauthorized withdrawal operations and the like can be prevented. It is preferable to prepare a screen for changing the password, thereby further enhancing the fraud prevention effect. If this password is not encrypted and stored in a prescribed text file in the ticket vending machine, the maintenance staff can determine the password when the store clerk forgets the password. That is, the operation procedure of the present invention is, for example, an operation procedure of [key switch ON] → [password authentication screen] → [management screen (management menu) display] → [payout operation of banknotes and coins]. As a result, it becomes impossible to transition to the management screen only with the key switch, and illegal operations can be effectively prevented.

  Although the embodiments of the present invention have been described above, the present invention is not limited to the above-described embodiments, and various modifications can be made within the scope of the technical idea described in the claims and the specification and drawings. Is possible. It should be noted that any configuration not directly described in the specification and drawings is within the scope of the technical idea of the present invention as long as the effects and advantages of the present invention are exhibited. Moreover, as long as there is no contradiction in the objective, a structure, etc., the embodiment shown by the said description and each figure can combine the description content of each other. In addition, the above description and the description of each drawing can be an independent embodiment even if it is a part of it, and the embodiment of the present invention is an embodiment in which the above description and each drawing are combined. It is not limited to.

1 Ticket vending machine (vending machine) 11 Touch panel 13 Microphone (voice input device) 14 Speaker (voice output device)
DESCRIPTION OF SYMBOLS 15 Banknote insertion port 17 Banknote return port 19 Coin insertion port 21 Coin return port 23 Food ticket exit 25 Change return lever 27 Call button 29 Character input part 31 CPU 33 Flash memory 35 RAM 37 Operation key part 39 Communication part 41 Ticket issuing instruction means 43 Ticket issuing means 45 Banknote processing section 47 Coin processing section 100 Ticket sales system (sales system)
110 Management device (store controller)
130 POS terminal (POS register)
131 CPU 133 Hard disk 135 ROM 137 RAM
139 Display / Operation Unit 141 Receipt Printing Unit 143 Drawer Unit 145 Communication Unit 147 Input Unit (Key Input Unit) 149 Bus 150 Kitchen Terminal 151 CPU
153 ROM 155 RAM
157 Printing unit 159 Communication unit 161 Bus 170 LAN
G1 screen G2 screen G21 Image input screen G23 Cancel input button G24 Input complete button S1 Cooking instruction sheet S11 Menu S12 Quantity S13 Receipt number S14 Optional information C1 Half cut line

Claims (6)

A selection input means for selecting and inputting a menu to be ordered;
Arbitrary information input means for inputting arbitrary information by an input method different from the selection input means;
An output means for linking the menu information input by the selection input means and the arbitrary information input by the arbitrary information input means to output to the outside;
A ticket vending machine comprising:   The ticket vending machine according to claim 1, wherein the input method by the arbitrary information input means is voice input.   The ticket vending machine according to claim 1, wherein the input method by the arbitrary information input means is handwritten input.   The ticket vending machine according to any one of claims 1 to 3, wherein the optional information input by the optional information input means is printed on the ticket together with the menu information to be ordered. Further comprising output display means for displaying the menu information and arbitrary information output by the output means,
5. The size of the arbitrary information displayed on the output display means is displayed larger than the size of the menu information displayed on the output display means. Ticket-vending machine. A selection input step for selecting and inputting a menu to be ordered;
An arbitrary information input step of inputting arbitrary information by an input method different from the selection input step;
An output step of linking the menu information input in the selection input step and the arbitrary information input in the arbitrary information input step and outputting them to the outside;
A program for ticket vending machines, which causes a computer to execute

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