JP2017068518A - Commodity selling system, ordering method, and sales processing apparatus - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a commodity selling system for facilitating a user ordering a commodity, a commodity selling method, and a communication terminal.SOLUTION: An order receiving device 1 for receiving an operation from a user to order a commodity includes: an operation receiving unit for receiving user operation to order a commodity; and a wireless unit which transmits, on receipt of the order operation, a commodity order request signal to one of a plurality of communication terminals 2a, 2b. Each of the communication terminals 2a, 2b includes a second wireless unit which transmits, on receipt of an order request signal, order information for ordering a commodity to a sales processing apparatus 3 that executes sales processing on the commodity. The sales processing apparatus 3 that executes sales processing on a commodity includes a communication unit for receiving the order information, and a sales processing unit for executing sales processing on the commodity, on the basis of the received order information.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a merchandise sales system, an ordering method, and a sales processing apparatus.

  A method for placing an order for products using a communication terminal is known. Patent Document 1 discloses a method in which an image of a product that can be handheld and purchased by a communication terminal is displayed on the communication terminal, and a user can order the product by selecting an image of the product.

JP 2001-283113 A

  When using a conventional product ordering system, a user of a communication terminal must perform an operation of selecting an image of a product to be purchased after displaying a product that can be purchased on the screen in order to order the desired product. did not become. Therefore, it takes a long time to complete the ordering of merchandise, and there are problems that the operation is complicated for the user.

  Therefore, the present invention has been made in view of these points, and an object thereof is to provide a product sales system, a product sales method, and a communication terminal that enable a user to easily order products.

  In order to solve the above-described problem, an aspect of the present invention includes an order receiving device that receives an ordering operation for a product from a user and a plurality of communication terminals associated with each other, and each communication terminal communicates with the order receiving device. A merchandise sales system having a communication terminal capable of selling and a sales processing device for executing a merchandise sales process. In this product sales system, the order receiving device includes an operation receiving unit that receives an ordering operation for a product by the user, and, when the operation receiving unit receives an ordering operation, one of the plurality of communication terminals. And a device transmission unit for transmitting the product order request signal. Each of the plurality of communication terminals includes a terminal transmission unit that transmits order information for ordering the product to the sales processing device when the order request signal is received from the device transmission unit. The sales processing device includes a device receiving unit that receives the order information from the terminal transmission unit, and a sales processing unit that executes a sales process of the product based on the order information received by the device receiving unit.

  Each of the plurality of communication terminals may further include a display unit that displays at least one of an ordering history and an ordering progress status of each product ordered through the plurality of communication terminals.

  The order receiving device includes a device storage unit that stores a condition list that defines a condition for selecting the communication terminal, and a terminal selection unit that selects a communication terminal with a higher selection order among communication terminals capable of establishing communication. And may further be provided.

  Each of the plurality of communication terminals may include a terminal receiving unit that receives order receipt information from the sales processing device, and among the plurality of communication terminals, priority satisfying a specific condition defined in the condition list is satisfied. The terminal receiving unit of the communication terminal may receive the order receipt information.

  The terminal transmission unit of the priority communication terminal may transmit approval information for permitting sales processing to the sales processing device.

  The priority communication terminal may further include a terminal storage unit that stores user identification information for identifying a user who is charged by adding charges for ordering operations of the plurality of communication terminals.

  Even if the sales processing unit receives the ordering information from any communication terminal among the plurality of communication terminals associated with each other, the sales processing unit receives the user corresponding to the user identification information stored in the terminal storage unit of the priority communication terminal. , You may perform the process which charges the price of the said goods.

Another aspect of the present invention is an order receiving device for receiving an ordering operation for a product from a user, a plurality of communication terminals associated with each other, each communication terminal being capable of communicating with the order receiving device, The ordering method is executed in a merchandise sales system having a sales processing device that executes merchandise sales processing. In this ordering method, the processor of the order receiving device receives the ordering operation of the product by the user, and when the ordering operation is received, the product is sent to any one of the plurality of communication terminals. A step of transmitting an order request signal. When each processor of the plurality of communication terminals receives the order request signal, it executes a step of transmitting order information for ordering the product to the sales processing device. The processor of the sales processing device executes a device receiving unit that receives the order information and a step of processing the sale of the product based on the received order information.

  Still another aspect of the present invention provides a sale for executing a sale process for a product in a product sales system having an order receiving device for receiving an ordering operation for a product from a user and a plurality of communication terminals capable of communicating with the order receiving device. It is a processing device. The sales processing device includes: a device storage unit that stores user identification information that identifies each user of the plurality of communication terminals in association with each other; a device reception unit that receives order information of the product from the communication terminal; and the device Based on the ordering information received by the receiving unit, the sales processing unit that executes the sales process of the product and the bill for the sales process that is executed by the sales processing unit are identified by the user identification information stored in association with each other And a settlement unit that counts the group of users to be used as a unit.

  Note that any combination of the above components and at least a part of the expression of the present invention converted between a method, an apparatus, a system, a computer program, a data structure, a recording medium, etc. are also effective as an aspect of the present invention. It is. The computer program may be provided as part of the firmware of the order receiving device, the communication terminal, and the sales processing device. This firmware is stored in a semiconductor memory such as a ROM (Read Only Memory) or a flash memory in the device, for example. In order to provide the firmware or to update a part of the firmware, a computer-readable recording medium storing the program may be provided, and the program may be transmitted through a communication line.

  According to the present invention, there is an effect that a user can easily order a product.

It is a figure for demonstrating the outline | summary of the merchandise sales system which concerns on 1st Embodiment. It is a figure which shows the structure of an order reception device. It is a figure which shows the data structure of a priority selection list in a table format. It is a figure which shows the structure of a communication terminal and a sales processing apparatus. It is a figure which shows an example of a sales condition table. It is a figure which shows an example of a merchandise management table. It is a figure which shows the sequence of the sales process in the goods sales system of 1st Embodiment. The figure which shows the sequence of the sales process in the goods sales system of 1st Embodiment. It is a figure which shows the sequence of an initialization process. It is a figure which shows an example of the merchandise management table in 2nd Embodiment. It is a figure which shows the sequence of the sales process in the goods sales system of 2nd Embodiment.

<First Embodiment>
[Outline of Product Sales System S]
FIG. 1 is a diagram for explaining an overview of a product sales system S according to the first embodiment. The merchandise sales system S according to the first embodiment includes a communication terminal 2 that mediates between an order receiving device 1 that accepts a merchandise ordering operation from a user and a sales processing device 3 that executes merchandise ordering processing. It is a system on the assumption that there are multiple. Each of the plurality of communication terminals 2 is different from the order receiving device 1 and the sales processing device 3.

  FIG. 1 shows an order receiving device 1, a store 4, a base station N1, and a network N2, together with a first communication terminal 2a, a second communication terminal 2b, and a sales processing device 3 included in the product sales system S. Hereinafter, the first communication terminal 2a and the second communication terminal 2b are simply referred to as “communication terminal 2” unless otherwise specified. The base station N1 is a mobile phone network base station, and the network N2 is, for example, the Internet. In the example illustrated in FIG. 1, the commodity sales system S includes two communication terminals 2, but the number of communication terminals 2 is not limited to two, and may be three or more.

  The order receiving device 1 is a device that receives an instruction to order a product by a user. The order receiving device 1 is provided with a button that can be pressed by the user, and the user can place an order for a product by pressing the button. For example, the user can easily place an order for a product by pressing a button when the product is out of stock by installing the order receiving device 1 near the place where the product is used.

  The order receiving device 1 stores a device ID (IDentification) uniquely determined for each order receiving device 1. The device ID functions as device identification information used to identify each order receiving device 1. When the user presses the button ((1) in FIG. 1), an operation for placing an order for a product associated with the device ID is accepted. In response to the button being pressed, the order receiving device 1 transmits an order request signal to any one of the first communication terminal 2a and the second communication terminal 2b (in FIG. 1). (2)). The details of the selection method for the communication terminal 2 to which the order acceptance device 1 transmits the order request signal will be described later.

  For example, when pairing the order receiving device 1 and each communication terminal 2, the wireless unit 14 of the order receiving device 1 transmits a device ID to each of the plurality of communication terminals 2. Accordingly, each communication terminal 2 is associated with one order receiving device 1, and any communication terminal 2 can transmit the same device ID to the sales processing device 3.

  The communication terminal 2 is a terminal that can communicate with the order receiving device 1 and the base station N1, and is, for example, a smartphone, a tablet, a fablet, a notebook PC (Personal Computer), or a desktop PC. When receiving the order request signal from the order receiving device 1, the communication terminal 2 transmits order information including at least the device ID of the order receiving device 1 to the sales processing device 3 ((3) in FIG. 1). The ordering information transmitted by the communication terminal 2 is transmitted to the sales processing device 3 via the base station N1 and the network N2 ((4) in FIG. 1). In the merchandise sales system S according to the first embodiment described below, the communication terminal 2 transmits order information including the device ID of the order receiving device 1 and the user ID of the communication terminal 2 to the sales processing device 3. Assuming that This user ID is used as user identification information for identifying the user of the communication terminal 2 in the merchandise sales system S according to the first embodiment. A mode in which the communication terminal 2 does not include the user ID in the order information will be described later.

  The sales processing device 3 is a server connected to the network N2. The sales processing device 3 is managed by, for example, a communication carrier with which the user of the communication terminal 2 has a contract. When the sales processing device 3 receives the ordering information transmitted by the communication terminal 2, the sales processing device 3 transmits the order information to the store 4 in which the product corresponding to the ordering information is in stock ((5) to (6) in FIG. 1). ). The order information includes information for specifying the product and information indicating the address of the user of the communication terminal 2. Upon receiving the order information, the store 4 performs a process for delivering the product specified based on the order information to the address included in the order information ((7) in FIG. 1).

  Further, the sales processing device 3 performs a settlement process by a method preset by the user of the communication terminal 2. For example, when the user has selected carrier payment as a payment method to be charged for the purchase price of the product together with the communication fee of the communication terminal 2, the sales processing device 3 sends payment information to the communication terminal 2. Transmitting or executing a process of mailing a bill to the user of the communication terminal 2 ((8) in FIG. 1).

As the product sales system S operates as described above, the user of the communication terminal 2 can place an order for a desired product and receive delivery of the product simply by pressing a button on the order receiving device 1. Therefore, it becomes easier for the user to place an order for the product than when the communication terminal 2 is operated to order the product.
Hereinafter, configurations and operations of the order receiving device 1, the communication terminal 2, and the sales processing device 3 will be described in detail.

[Configuration of order receiving device 1]
FIG. 2 is a diagram illustrating a configuration of the order receiving device 1. The order receiving device 1 includes a control unit 11, a storage unit 12, an operation receiving unit 13, a wireless unit 14, a notification unit 15, a battery 16, and a terminal selection unit 17.

  The control unit 11 is realized by a processor such as a CPU (Central Processing Unit). The control unit 11 controls each unit of the order receiving device 1 by executing a program stored in the storage unit 12.

  The storage unit 12 is, for example, a ROM and a RAM (Random Access Memory). The storage unit 12 stores a program executed by the control unit 11 and a device ID of the order receiving device 1. The device ID is information unique to the order receiving device 1 and includes letters, numbers, or symbols. The device ID may be written in the storage unit 12 when the order receiving device 1 is manufactured, or may be written in the storage unit 12 by the control unit 11 after the order receiving device 1 is manufactured.

  The operation receiving unit 13 is a device that receives a product ordering operation by a user. The operation reception unit 13 includes an operation unit that can be operated by the user. More specifically, the operation reception unit 13 includes a button 18 that can be pressed by the user. The operation unit may be any device as long as it can detect the user's operation. For example, the operation unit can be realized by a push button, a touch panel, and a slide switch. However, the following description is based on the assumption that the operation unit is realized by the button 18. .

  The wireless unit 14 is a wireless interface unit for communicating with the communication terminal 2. The wireless unit 14 is, for example, a wireless module of BLE (Bluetooth Low Energy) (Bluetooth is a registered trademark), and transmits an order request signal to the communication terminal 2 based on the control of the control unit 11.

  The terminal selection unit 17 selects any one of the plurality of communication terminals 2. In the example of the product sales system S shown in FIG. 1, the terminal selection unit 17 selects one communication terminal 2 from the first communication terminal 2 a and the second communication terminal 2 b. Hereinafter, selection of the communication terminal 2 by the terminal selection unit 17 will be described.

  The storage unit 12 also stores a condition list in which selection conditions for the communication terminal 2 by the terminal selection unit 17 are described. The condition stored in the condition list may be any condition as long as the terminal selection unit 17 can select the communication terminal 2. Hereinafter, in this specification, the case where the selection order of the communication terminal 2 is defined as an example of selection conditions is demonstrated. The selection order is described as a “priority selection list”.

FIG. 3 is a diagram showing the data structure of the priority selection list in a table format. As shown in FIG. 3, the priority selection list stores the terminal ID of each communication terminal 2 and the selection order in association with each other. Here, the terminal ID is a terminal identifier assigned to each communication terminal 2 in order to identify the communication terminal 2. The storage unit 12 functions as a device storage unit that stores the device ID of the order receiving device 1.

  The terminal selection unit 17 selects a communication terminal that satisfies the condition defined by the condition list from among the communication terminals 2 with which the wireless unit 14 can establish communication. More specifically, the terminal selection unit 17 selects a communication terminal 2 having a higher selection order from the communication terminals 2 with which the wireless unit 14 can establish communication. In the example shown in FIG. 1, when the wireless unit 14 can communicate with both the first communication terminal 2a and the second communication terminal 2b, the terminal selection unit 17 is identified by the terminal IDT00001 according to the selection priority of the priority selection list. The communication terminal 2 to be selected is selected.

  The wireless unit 14 is a device that transmits the device ID of the order receiving device 1 to the sales processing device 3 via any one of the plurality of communication terminals 2 when the operation receiving unit 13 receives the ordering operation. Functions as a transmission unit.

  The method of generating the priority selection list is arbitrary. For example, when the user pairs the order receiving device 1 with a plurality of communication terminals 2, the control unit 11 of the order receiving device 1 stores the pairing order together with the terminal ID in the storage unit 12. The order in which the control unit 11 stores the terminal IDs can be realized by setting the selection priority of the priority selection list as it is.

  The notification unit 15 is a device that notifies the user of information, and is realized by, for example, a light emitting diode, a liquid crystal panel, an organic EL (Electro-Luminescence) panel, or the like. Based on the control of the control unit 11, the notification unit 15 is lit until a predetermined time elapses after the operation reception unit 13 is pressed, thereby notifying the user that a user operation has been received. .

  The battery 16 supplies power for operating each part of the order receiving device 1. The output voltage of the battery 16 is monitored by the control unit 11. When the output voltage of the battery 16 becomes lower than a predetermined voltage, the control unit 11 notifies the user by blinking the notification unit 15.

[Configuration of Communication Terminal 2 and Sales Processing Device 3]
FIG. 4 is a diagram illustrating the configuration of the communication terminal 2 and the sales processing device 3. The communication terminal 2 includes a control unit 21, a storage unit 22, a first radio unit 23, a second radio unit 24, an operation unit 25, and a display unit 26.

  The control unit 21 can be realized by a processor such as a CPU, for example. The control unit 21 controls each unit of the communication terminal 2 by executing a program stored in the storage unit 22. The control unit 21 generates order information including the device ID of the order receiving device 1 received by the first wireless unit 23 and the user ID stored in the storage unit 22, and the generated order information is transmitted to the second wireless unit. 24 to the sales processing device 3.

  The storage unit 22 is a terminal storage unit including, for example, a ROM and a RAM. The storage unit 22 stores the program executed by the control unit 21 and the user ID of the communication terminal 2. The user ID is information unique to the user, and includes, for example, letters, numbers, or symbols assigned by a communication carrier with which the user of the communication terminal 2 is contracted. For example, the user ID is written in the storage unit 22 when the communication terminal 2 is manufactured. The user ID may be a character, number, or symbol set by the user after the communication terminal 2 is sold.

  The first wireless unit 23 is a wireless interface unit for communicating with the order receiving device 1 and functions as a terminal receiving unit. The first wireless unit 23 is, for example, a BLE wireless module, and receives the device ID transmitted by the order receiving device 1.

  The second radio unit 24 is a radio interface unit for communicating with the base station N1, and functions as a terminal transmission unit. The second radio unit 24 transmits / receives data to / from the base station N1, for example, using a communication method corresponding to the LTE (Long Term Evolution) standard. When the second wireless unit 24 receives a product order request signal from the wireless unit 14, the second wireless unit 24 transmits order information for ordering the product associated with the device ID to the sales processing device 3. The second wireless unit 24 functions as a terminal transmission unit that transmits the ordering information to the sales processing device 3. The second radio unit 24 also transmits order information including information obtained by encrypting the device ID and the user ID, for example, to the base station N1.

The operation unit 25 is a touch panel, for example. The operation unit 25 is provided so as to overlap the display unit 26 and notifies the control unit 21 of coordinate information indicating a position touched by the user.
The display unit 26 is a liquid crystal display, for example. The display unit 26 displays various information based on the control of the control unit 21.

The sales processing device 3 includes a communication unit 31, a storage unit 32, a sales processing unit 33, and a settlement unit 34.
The communication unit 31 includes, for example, a LAN (Local Area Network) controller. The communication unit 31 is a communication interface unit for connecting to the network N2, and functions as a device reception unit. The communication unit 31 receives the device ID from the second wireless unit 24 of the communication terminal 2 via the network N2.

  The storage unit 32 is a device storage unit including storage media such as a ROM, a RAM, and a hard disk. The storage unit 32 stores a program executed by the communication unit 31. In addition, the storage unit 32 stores various data used by the sales processing unit 33 to execute processing for selling products based on the ordering information transmitted by the communication terminal 2. The storage unit 32 stores, for example, sales conditions associated with the user ID of the user of the communication terminal 2. The sales condition is, for example, settlement information regarding a method for settlement of an address of a place where a product sold to the user is delivered and a price of the product sold to the user.

  FIG. 5 is a diagram illustrating an example of the sales condition table stored in the storage unit 32. In the sales condition table shown in FIG. 5, the user ID, the contract ID, the contractor name, the contractor address, and the settlement method are associated with each other. The contract ID is information for identifying the contract that the user has concluded with the communication carrier, and the communication fee is settled for each contract ID. When a user with a user ID of U000002 and a user with a user ID of U000003 are family members, the same contract ID is given to the two users, and the communication charges of the two people are combined and processed for settlement. .

  For this reason, the communication terminal 2 used by the user with the user ID U000002 and the communication terminal 2 used by the user with the user ID U000003 are associated with each other by the contract ID. Thus, in the product sales system S according to the first embodiment, the plurality of communication terminals 2 are associated with each other by the contract ID. In FIG. 5, the user ID U000002 is marked with “*”. This indicates that the communication charge between the user IDs U000002 and U000003 linked by the contract IDK000002 is charged to the user corresponding to the user ID U000002. Hereinafter, a user who is charged by adding up communication charges may be referred to as a “priority charging user”.

  The settlement method column includes settlement information used for settlement of the commodity price. “Carrier payment” in the payment method column is a method of paying the product price together with the communication fee. “Credit card” in the payment method column is a method of payment using a user's credit card. “Prepaid card” in the payment method column is a method of making a payment using the user's prepaid card. The storage unit 32 also stores a credit card number in association with the user ID for which “credit card” is selected as the settlement method. The storage unit 32 also stores a prepaid card number in association with the user ID for which “prepaid card” is selected as the payment method.

  The storage unit 32 stores a product management table in which a device ID and a product ID are associated with each other. FIG. 6 is a diagram illustrating an example of the product management table stored in the storage unit 32. In the product management table shown in FIG. 6, a device ID, a product ID, a product name, the number of sales, a unit price, a sales price, and a store name are associated with each other. As shown in FIG. 6, one device ID is associated with one product ID. For example, when the user presses the button of the order receiving device 1 with the device ID 000001, rice (brand A) with the product ID 213021 is ordered from the store A.

  The device ID is also associated with the number of products sold. Therefore, a user who wants to purchase a plurality of products uses the order receiving device 1 having a device ID corresponding to a plurality of sales numbers, so that a single button operation can be performed without pressing the button of the order receiving device 1 multiple times. A plurality of products can be ordered by.

  One product ID may be associated with a plurality of device IDs. In the example of FIG. 6, the detergent E having the product ID 310105 is associated with the device ID 000005 and the device ID 000008. As described above, since one product ID is associated with a plurality of device IDs, the product sales system S is a device associated with the detergent E so that, for example, the manufacturer of the detergent E can easily purchase the detergent E. This is suitable for applications in which a large number of ID order receiving devices 1 are distributed.

  A method for creating the product management table is arbitrary. For example, the terminal of the store where the order receiving device 1 has been distributed transmits data that associates the distributed device ID with the product ID, the product name, the number of units sold, the unit price, and the sales price to the sales processing device 3 for sale. A method in which the processing unit 33 adds the received data to the product management table stored in the storage unit 32 is conceivable.

  Next, the sales processing unit 33 will be described in detail. The sales processing unit 33 is realized using a processor such as a CPU, for example. When the CPU executes the program stored in the storage unit 32, the sales processing unit 33 causes the product corresponding to the ordering information based on the sales conditions corresponding to the user ID included in the ordering information received by the communication unit 31. Execute the sales process.

  For example, the sales processing unit 33 specifies an address corresponding to the user ID included in the ordering information by referring to the sales condition table shown in FIG. Further, the sales processing unit 33 specifies a product ID corresponding to the device ID included in the ordering information by referring to the product management table shown in FIG. And the sales process part 33 performs the process which ships goods to the address corresponding to the user ID contained in order information. Specifically, the sales processing unit 33 transmits the order information including the specified address and the product ID to the store 4 corresponding to the product ID, so that the product ID associated with the device ID included in the ordering information. The sales process of the product corresponding to is executed. The sales processing unit 33 transmits the order information including the information indicating the sales quantity of the product corresponding to the device ID in the product management table, thereby executing the sales process for the sales quantity of the product.

  The sales processing unit 33 may execute the sales processing after a predetermined time has elapsed after receiving the ordering information. For example, the sales processing unit 33 receives the ordering information and waits for a standby time (for example, 1 hour) stored in the storage unit 32 in association with at least one of the user ID, the device ID, and the product ID. The process of transmitting the order information to the store 4 is not executed. When the sales processing unit 33 receives a cancel request for canceling the order from the communication terminal 2 within the waiting time, the sales processing unit 33 deletes the order information. By doing so, it is possible to prevent unnecessary commodities from being delivered when the user mistakenly operates the operation receiving unit 13 of the order receiving device 1.

  In addition, the sales processing unit 33 executes a product sales process based on the sales price of the product associated with the device ID in the product management table. Here, the sales processing unit 33 is based on the sales price associated with the device ID on the condition that the communication unit 31 has received the order information within a predetermined period after the price is stored in the storage unit 32. The product sales process may be executed.

  The sales processing unit 33 may acquire the market price of the product via the network N2, and may determine the sales price based on the acquired market price. For example, if the acquired market price includes a price that is lower than the sales price associated with the device ID, the sales processing unit 33 sets the price corresponding to the lowest market price as the sales price. By doing in this way, a user can purchase goods in comfort.

  Further, the sales processing unit 33 stores the market price acquired via the Internet as the sales price stored in the storage unit 32 even after a predetermined period has elapsed since the price was stored in the storage unit 32. If the price is higher than a predetermined value, the product sales process may be executed at a price higher than the sales price stored in the storage unit 32. In this case, the sales processing unit 33 transmits a message notifying the change of the price to the communication terminal 2 and the sales price stored in the storage unit 32 on condition that the user's approval message is received from the communication terminal 2. The product sales process is executed at a higher price. By doing in this way, it can prevent that the company which operates the sales processing apparatus 3, and the store 4 become profitable. Note that the sales processing unit 33 may update the sales price in the product management table to a new price in response to receiving the approval message.

  Further, the sales processing unit 33 refers to the sales condition table shown in FIG. 5 and executes a product settlement process based on the settlement information corresponding to the user ID included in the order information. When the payment information corresponding to the user ID indicates “carrier payment”, the sales processing unit 33 adds the purchase price of the product to the communication fee of the user corresponding to the user ID. The sales processing unit 33 transmits information indicating the purchase price of the product to a carrier payment server (not shown) that manages the communication charge of the user, and the carrier payment server adds the purchase price of the product to the communication charge. Also good.

  When the payment information indicates “credit card”, the sales processing unit 33 sends a credit card management server (not shown) that manages the credit card usage history to the credit card number associated with the user ID and the product Settlement information indicating the purchase price is transmitted. By doing in this way, the purchase price of goods is settled using a user's credit card.

  Similarly, when the payment information indicates “prepaid card”, the sales processing unit 33 sends a prepaid card number associated with the user ID to a prepaid card management server (not shown) that manages the balance of the prepaid card, and Settlement information indicating the purchase price of the product is transmitted. The prepaid management server manages the balance of the prepaid card in association with the prepaid card number. When the prepaid management server receives the payment information, the purchase price of the product is paid by subtracting the purchase price of the product from the balance of the prepaid card.

  In addition, when executing the payment process, the sales processing unit 33 accesses a point management server (not shown) that manages points in association with the user ID, and executes the payment process using the points held by the user. May be. In addition, the sales processing unit 33 accumulates a settlement history (usage log) in the storage unit 32, generates information that analyzes consumption trends based on the accumulated settlement history, information on marketing, and the like. And may be provided to affiliated companies.

  Further, the sales processing unit 33 calculates a payment amount for the store 4 that transmitted the order information. The sales processing unit 33 calculates a total value of the amounts ordered from the respective stores 4 periodically (for example, every month), and executes a payment process for each store 4.

  The sales processing unit 33, when receiving other ordering information from when the ordering information is received until the predetermined time elapses, displays the plurality of ordering information received until the predetermined time elapses. You may perform the sales process of the corresponding some goods collectively. For example, when the sales processing unit 33 receives other ordering information within the waiting time stored in the storage unit 32 in association with at least one of the user ID, the device ID, and the product ID after receiving the ordering information, When the standby time for the last received ordering information has passed, the ordering information for the product corresponding to the first ordering information and the product corresponding to the other ordering information is transmitted to the store 4.

  When the standby time for the last received ordering information has elapsed, the sales processing unit 33 sums up the prices of all the products and executes a settlement process. Note that the sales processing unit 33 receives a first time after receiving the first order information so that the time from when the first order information is received until the product sales process is executed is not too long. Thereafter, the sales processing of the products corresponding to other newly received order information may not be executed collectively.

  When receiving the ordering information from the communication terminal 2, the sales processing unit 33 causes the communication unit 31 to transmit the order receipt information as a receipt confirmation of the ordering information. Here, the sales processing unit 33 transmits the order receiving information to the communication terminal 2 used by the priority billing user when a plurality of users are associated by the contract ID.

  In the merchandise sales system S according to the first embodiment, the communication terminal 2 that satisfies a specific condition in the above selection condition is defined as a “priority communication terminal”. More specifically, the communication terminal 2 having the highest selection priority order in the priority selection list is the priority communication terminal. The communication terminal 2 used by the priority billing user is the communication terminal 2 having the highest selection priority in the priority selection list. For this reason, the communication terminal 2 having the highest selection priority in the priority selection list is the priority communication terminal. The second wireless unit 24 of the priority communication terminal receives the order receipt information. In this sense, the second wireless unit 24 of the priority communication terminal also functions as a terminal receiving unit that receives order receipt information from the sales processing device 3. The storage unit 22 of the priority communication terminal stores the user ID of the priority billing user. That is, the storage unit 22 of the priority communication terminal stores the user ID of the user who is charged by adding the charges for ordering operations of the communication terminals 2 used by the plurality of users associated by the contract ID.

  The settlement unit 34 aggregates the bills for the sales processing executed by the sales processing unit 33, with the user group specified by the user ID associated with each other by the contract ID as a unit. The settlement unit 34 executes a process of charging the priority billing user for the price of the product even if order information is received from any of the plurality of communication terminals 2 associated with each other by the contract ID.

  The priority billing user is a user who pays for the product even when the product is ordered through the communication terminal 2 other than the communication terminal 2 used by the priority billing user. For this reason, the control unit 21 of the priority communication terminal may cause the second wireless unit 24 to transmit approval information that permits the sales processing device 3 to perform the sales process. The sales processing unit 33 of the sales processing device 3 may interrupt the sales processing until the communication unit 31 receives the approval information from the priority terminal. Thereby, the priority billing user can manage the ordering by the order receiving device 1.

  It should be noted that it is convenient for the communication terminal 2 other than the priority communication terminal to be able to confirm the order history and progress of the product by the order receiving device. For this reason, each communication terminal 2 shares at least one of the order history of the products ordered via any one of the communication terminals 2 and the progress of ordering, and each display unit 26 Display information. This can be realized, for example, by the sales processing unit 33 transmitting the ordering history of the product and the progress of ordering to the communication terminal 2 regardless of whether or not it is a priority communication terminal.

[Sequence when selling products]
7 and 8 are diagrams illustrating a sales process sequence in the commodity sales system S according to the first embodiment. FIG. 7 shows the flow of processing in the order receiving device 1 and the communication terminal 2, and FIG. 8 shows the flow of processing in the sales processing device 3.

  First, when detecting that the button of the operation receiving unit 13 has been pressed (S101), the control unit 11 transmits an order request signal to the communication terminal 2 via the wireless unit 14 (S102). Upon receiving the order request signal (S201), the control unit 21 transmits order information including the device ID included in the order request signal and the user ID stored in the storage unit 22 to the sales processing device 3 ( S202). When the sales processing is completed in the sales processing device 3, the control unit 21 of the priority communication terminal receives a processing completion notification indicating that the sales processing is completed from the sales processing device 3 (S203). When the control unit 21 of the priority communication terminal receives the process completion notification, the control unit 21 of the priority communication terminal displays the completion of the sales process on the display unit 26 of the priority communication terminal (S204). FIG. 7 shows an example when an order is placed from a priority communication terminal. For this reason, the communication terminal 2 that transmits the order information in step S202 and the communication terminal 2 that displays the completion of the sales process in step S204 are the same communication terminal 2.

  Next, the flow of processing in the sales processing device 3 will be described with reference to FIG. Upon receiving the ordering information from the communication terminal 2 (S301), the sales processing unit 33 monitors whether a predetermined time has passed (S302). Until the predetermined time has elapsed (NO in S302), the sales processing unit 33 monitors whether or not a cancel request is received from the communication terminal 2 (S303). If the sales processing unit 33 receives the cancel request (YES in S303), the sales processing unit 33 ends the sales processing. If the cancel request has not been received (NO in S303), the sales processing unit 33 returns to S302 and repeats S302 and S303 until a predetermined time has elapsed.

  When the predetermined time has elapsed in S302 (YES in S302) and the product approval information is received from the priority communication terminal (YES in S304), the sales processing unit 33 specifies the product ID based on the received ordering information. (S305). Subsequently, the sales processing unit 33 refers to the product management table shown in FIG. 6 and specifies the sales price of the product corresponding to the product ID (S306). While the product approval information is not received from the priority communication terminal (NO in S304), the sales processing unit 33 interrupts the product sales process.

  Subsequently, the sales processing unit 33 refers to the sales condition table shown in FIG. 5 and specifies the address of the shipping address corresponding to the user ID included in the ordering information (S307), and stores the order information in the store. 4 is transmitted to execute the sending process (S308). When the shipping process is completed, the sales processing unit 33 refers to the sales condition table shown in FIG. 5 to identify the settlement method corresponding to the user ID included in the ordering information (S309), and the settlement unit 34 Then, settlement processing is executed by the identified settlement method (S310). When the shipping process and the settlement process are completed, the sales processing unit 33 transmits a process completion notification indicating that the process is completed to the priority communication terminal (S311).

  In the process shown in FIG. 8, the order in which the sales processing unit 33 executes S305, S306, S307, and S309 is arbitrary. The order in which the sales processing unit 33 executes S308 and S310 is also arbitrary. Further, the sales processing unit 33 may execute S311 at the time when the shipping process is completed even before the settlement process is completed.

[Effect in the first embodiment]
As described above, in the product sales system S according to the first embodiment, when the user of the communication terminal 2 presses the operation reception unit 13 of the order reception device 1, the device ID of the order reception device 1 and the communication terminal Order information including the user ID 2 is transmitted from the communication terminal 2 to the sales processing device 3. Then, the sales processing device 3 executes a process of specifying a desired product by the user based on the received device ID and shipping the product to the address specified based on the user ID. Further, the sales processing device 3 executes a payment process for the price of the product by the payment method specified based on the user ID. By doing in this way, the user of the communication terminal 2 can purchase a product by simply pressing the operation reception unit 13 without setting the name and number of products to be purchased and without performing a transfer operation. Is possible.

  In addition, since a plurality of communication terminals 2 are associated with one order receiving device 1, even if the communication terminal 2 for some reason cannot be used when placing an order for goods, other communication terminals 2 are used. Orders can be placed, improving convenience.

  The terminal selection unit 17 refers to the priority selection list and automatically selects the communication terminal 2. For this reason, even if a plurality of communication terminals 2 are associated with one order receiving device 1, it is possible to save the user from selecting the communication terminal 2 that is actually used for communication, and the convenience is improved. Further, simultaneous ordering from a plurality of communication terminals 2 can be suppressed.

  Further, since the terminal selection unit 17 selects the communication terminal 2 with reference to the priority selection list, the selection rule for the communication terminal 2 is fixed. As a result, it can suppress that the communication terminal 2 which a user does not intend is used for communication.

  Further, since the sales processing unit 33 transmits the order receipt information to the priority communication terminal, the priority requesting user can centrally manage the ordering of products by the order receiving device 1.

  In addition, the sales processing unit 33 interrupts the sales processing until permission for ordering processing is given from the priority communication terminal. For this reason, ordering of goods from the order receiving device 1 can be managed by the priority billing user.

  Further, the sales processing unit 33 executes processing for billing the priority billing user regardless of the order of the product from any communication terminal 2. Thereby, the priority billing user can collectively process the settlement of the product.

<Second Embodiment>
In the first embodiment, the communication terminal 2 transmits order information including the device ID of the order receiving device 1 and the user ID of the user of the communication terminal 2 to the sales processing device 3. On the other hand, in the second embodiment, the communication terminal 2 specifies a product ID based on the device ID received from the order receiving device 1, and sends order information including the specified product ID to the sales processing device 3. It differs from the first embodiment in that it is transmitted.

  The storage unit 22 in the second embodiment stores a table that associates device IDs with product IDs. For example, when the order receiving device 1 is installed, by executing an initial setting process in the application software installed in the communication terminal 2, the control unit 21 generates a table that associates the device ID with the product ID, The data is stored in the storage unit 22.

FIG. 9 is a diagram showing a sequence of the initial setting process.
When the user presses the button of the order receiving device 1 in a state where the initial setting process of the order receiving device 1 is not completed, the device ID is transmitted from the order receiving device 1 to the communication terminal 2. When receiving the device ID, the control unit 21 of the communication terminal 2 requests the sales processing device 3 for a list of products that can be purchased using the order receiving device 1. The sales processing device 3 transmits a product list including a product name and a product ID to the communication terminal 2.

  The control unit 21 displays the received product list screen on the display unit 26 and accepts input or selection of a product name by the user. When the user inputs or selects a product name, the control unit 21 stores a product ID corresponding to the product input or selected by the user in the storage unit 22 in association with the device ID. After such initial setting, the control unit 21 functions as a product specifying unit that specifies the product ID corresponding to the device ID received from the order receiving device 1.

  Note that the merchandise sales system S according to the second embodiment also includes a plurality of communication terminals 2 as in the merchandise sales system S according to the first embodiment. The sales processing device 3 transmits the above-described product list to the priority communication terminal in response to the request for the product list transmitted from the priority communication terminal. Thereby, the priority billing user can determine which products can be purchased using the product sales system S.

  The control unit 21 of the priority communication terminal transmits the product ID of the product selected by the user from the product list displayed on the display unit 26 to the other communication terminal 2. The control unit 21 of the other communication terminal 2 that has received the product ID transmitted from the priority communication terminal stores the received product ID in the storage unit 12 in association with the device ID of the order receiving device 1. Thereby, each communication terminal 2 can transmit the same product ID to the sales processing device 3. The sales processing device 3 may transmit the product list to the priority communication terminal even when a request for the product list is transmitted from another communication terminal 2 other than the priority communication terminal.

  FIG. 10 is a diagram illustrating an example of a product management table stored in the storage unit 32 of the sales processing device 3 according to the second embodiment. The product management table shown in FIG. 10 does not include a device ID, and product IDs, product names, sales numbers, unit prices, sales prices, and store names are associated with each other. The sales processing unit 33 identifies a product corresponding to the product ID included in the ordering information received from the communication terminal 2 and executes a sales process.

  FIG. 11 is a diagram illustrating a sales process sequence in the commodity sales system S according to the second embodiment. In FIG. 11, when the control unit 21 receives an order request signal from the order receiving device 1 (S201), the control unit 21 reads the product ID stored in the storage unit 22 in advance in association with the device ID, so that the user The product ID of the ordered product is specified (S211). Subsequently, the control unit 21 generates order information including the read product ID, and transmits the generated order information to the sales processing device 3 (S212). The sales processing unit 33 executes a sales process for the product corresponding to the product ID included in the received ordering information.

[Effects of Second Embodiment]
As described above, the control unit 21 according to the second embodiment stores the device ID and the product ID in the storage unit 22 in association with each other and corresponds to the device ID included in the order request signal received from the order receiving device 1. The product ID to be specified is specified. Then, the control unit 21 transmits order information including the product ID to the sales processing device 3. By doing so, the sales processing device 3 does not have to manage the device IDs and product IDs of a large number of order receiving devices 1 in association with each other, so the management load of the company that operates the sales processing device 3 is reduced. . The user of the communication terminal 2 can easily change the product using the communication terminal 2 when he / she wants to change the product ordered using the order receiving device 1. Therefore, when the user's needs of the communication terminal 2 change, the user can divert the installed order receiving device 1 without installing the new order receiving device 1.

<Third Embodiment>
In the first embodiment, the order receiving device 1 transmits a device ID to the communication terminal 2, and the communication terminal 2 includes an order including the device ID of the order receiving device 1 and the user ID of the user of the communication terminal 2. The information was transmitted to the sales processing device 3. On the other hand, the third embodiment is different from the first embodiment in that the communication terminal 2 does not include the user ID in the ordering information but includes the device ID.

  In the sales processing device 3 according to the third embodiment, the device ID and the user ID are associated with each other in the sales condition table stored in the storage unit 32. When the sales processing unit 33 extracts the device ID included in the ordering information received from the communication terminal 2, the sales processing unit 33 refers to the sales condition table and identifies the user ID corresponding to the device ID. In addition, the sales processing unit 33 identifies a product ID corresponding to the device ID, as in the first embodiment. By doing in this way, sales processing part 33 can perform processing which sells the goods which a user desires based on order information.

  In the third embodiment, the communication terminal 2 that transmits the ordering information is not limited to a mobile terminal such as a smartphone that is contracted with a communication carrier, but is an arbitrary device having a communication function such as a computer or a home appliance. Terminal.

[Effect in the third embodiment]
As described above, in the product sales system S according to the third embodiment, the communication terminal 2 transmits the order information including the device ID to the sales processing device 3 without including the user ID. By doing in this way, since it is not necessary for the communication terminal 2 to memorize | store a user ID, the user can use the communication terminal 2 which has not contracted with the communication carrier.

  The present invention has been described based on some embodiments. New embodiments resulting from any combination of these are also included in the embodiments of the present invention. The effect of the new embodiment produced by the combination has the effect of the original embodiment.

  The technical scope of the present invention is not limited to the scope described in the above embodiment. It will be apparent to those skilled in the art that various modifications or improvements can be added to the above embodiment. In particular, the specific embodiments of the distribution / integration of the devices are not limited to those illustrated above, and all or a part thereof may be added in arbitrary units according to various additions or according to functional loads. It can be configured functionally or physically distributed and integrated. For example, in the above embodiment, the case where the entity that operates the merchandise sales system S is a communication carrier has been described. However, the operating entity is not limited to this, and may be any corporation or individual including a mail order company. May be.

  Further, in the above description, the example in which the communication terminal 2 uses the user ID as the user identification information has been described. However, the user identification information is a terminal ID for identifying the communication terminal 2 (for example, a SIM card number). It may be.

  In the above description, the communication terminal 2 transmits the order information to the sales processing device 3 via the base station N1, but the route for transmitting the order information is not limited to this. For example, the communication terminal 2 is compatible with a wireless communication line such as WiFi (registered trademark), and the communication terminal 2 transmits ordering information to the sales processing device 3 via a wireless access point (not shown). Also good.

  In the above description, the case where the order in which the order receiving device 1 and each communication terminal 2 are paired is used as the priority selection list. However, the method for defining the priority selection list is not limited to this method. In addition, for example, the control unit 21 of the priority communication terminal executes a software application for creating and editing a priority selection list, and the user operates a GUI (Graphical User Interface) presented on the display unit 26. A priority selection list may be created or edited. Since it is not necessary to pair each communication terminal 2 with the order receiving device 1 in order to update the priority selection list, the convenience for the user is improved.

  In the above description, the case where the order request signal is transmitted to the communication terminal 2 selected by the terminal selection unit 17 of the order receiving device 1 has been mainly described. However, the communication terminal 2 that transmits the order request signal is not necessarily limited to the mode selected by the terminal selection unit 17. The communication terminal 2 that has received the order request signal from the order receiving device 1 without the terminal selection unit 17 selecting the communication terminal 2 may execute the product ordering process.

DESCRIPTION OF SYMBOLS 1 Order reception device 2 Communication terminal 3 Sales processing apparatus 4 Sales shop 11 Control part 12 Storage part 13 Operation reception part 14 Wireless part 15 Notification part 16 Battery 17 Terminal selection part 21 Control part 22 Storage part 23 1st wireless part 24 2nd Wireless unit 25 Operation unit 26 Display unit 31 Communication unit 32 Storage unit 33 Sales processing unit 34 Settlement unit S Product sales system

Claims (9)

An order receiving device for receiving an ordering operation for a product from a user, a plurality of communication terminals associated with each other, each communication terminal being capable of communicating with the order receiving device, and a sales for executing the sales process for the product A product sales system having a processing device,
The order receiving device is:
An operation accepting unit that accepts an ordering operation for the product by the user;
When the operation accepting unit accepts an ordering operation, a device transmission unit that transmits an order request signal for the product to any one of the plurality of communication terminals,
Each of the plurality of communication terminals is
When receiving the order request signal from the device transmission unit, comprising a terminal transmission unit for transmitting order information for ordering the product to the sales processing device,
The sales processing device is:
A device receiver that receives the ordering information from the terminal transmitter;
A product sales system comprising: a sales processing unit that executes a sales process of the product based on the order information received by the device reception unit.   2. The product according to claim 1, wherein each of the plurality of communication terminals further includes a display unit that displays at least one of an order history of each product ordered through the plurality of communication terminals and an order progress. Sales system. The order receiving device is:
A device storage unit that stores a condition list that defines conditions for selecting the communication terminal;
The merchandise sales system according to claim 1, further comprising: a terminal selection unit that selects a communication terminal that satisfies a condition defined in the condition list among communication terminals capable of establishing communication. Each of the plurality of communication terminals includes a terminal receiving unit that receives order receipt information from the sales processing device,
The merchandise sales system according to claim 3, wherein a terminal receiving unit of a priority communication terminal satisfying a specific condition defined in the condition list among the plurality of communication terminals receives the order receipt information.   The merchandise sales system according to claim 4, wherein the terminal transmission unit of the priority communication terminal transmits approval information that permits a sales process to the sales processing apparatus.   The said priority communication terminal is further equipped with the terminal memory | storage part which memorize | stores the user identification information for identifying the user who is charged by adding together the charge concerning each ordering operation of these communication terminals. Product sales system described.   Even if the sales processing unit receives the ordering information from any communication terminal among the plurality of communication terminals associated with each other, the sales processing unit receives the user corresponding to the user identification information stored in the terminal storage unit of the priority communication terminal. The product sales system according to any one of claims 4 to 6, wherein a process for charging a price for the product is executed. An order receiving device for receiving an ordering operation for a product from a user, a plurality of communication terminals associated with each other, each communication terminal being capable of communicating with the order receiving device, and a sales for executing the sales process for the product An ordering method executed in a product sales system having a processing device,
A processor of the order receiving device,
Receiving a product ordering operation by the user;
When the ordering operation is accepted, a step of transmitting an ordering request signal for the product to any one of the plurality of communication terminals is performed,
Each processor of the plurality of communication terminals,
When receiving the order request signal, executing the step of sending order information for ordering the product to the sales processing device;
A processor of the sales processing device,
A device receiving unit for receiving the ordering information;
An ordering method for executing the step of processing the sale of the product based on the received ordering information. A sales processing apparatus that executes a sales process of the product in a product sales system including an order receiving device that receives an ordering operation for a product from a user and a plurality of communication terminals that can communicate with the order receiving device,
A device storage unit for storing user identification information for identifying users of the plurality of communication terminals in association with each other;
A device receiving unit for receiving order information of the product from the communication terminal;
Based on the ordering information received by the device reception unit, a sales processing unit that executes the sales process of the product,
A sales processing apparatus comprising: a settlement unit that aggregates bills related to the sales processing executed by the sales processing unit in units of user groups specified by the user identification information stored in association with each other.

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