JP6511379B2 - Product sales system, ordering method and program - Google Patents

Description

  The present invention relates to a commodity sales system, an ordering method, and a program.

  There is known a method of ordering goods using a communication terminal. Patent Document 1 discloses a method in which an image of a product that can be purchased using a communication terminal is displayed on the communication terminal, and the user can order a product by performing an operation of selecting an image of the product.

JP, 2001-283113, A

  In the case of using the conventional merchandise receiving and selling system, the user of the communication terminal has to operate to select the image of the merchandise to be purchased after displaying the purchasable merchandise on the screen in order to order the desired merchandise. I had to. Therefore, it takes a long time to complete an order for a product, and there is a problem that the operation is complicated for the user.

  Therefore, the present invention has been made in view of these points, and it is an object of the present invention to provide a commodity sales system, an ordering method, and a program that can make it easy for a user to order a commodity.

  In order to solve the above-mentioned subject, one mode of the present invention is a goods sales system which has an order acceptance device which receives directions of order of goods by a user, and a communication terminal which can communicate with the order acceptance device. In this system, the order receiving device receives an operation receiving unit that receives an order operation of a product by the user, and a device that transmits an order request signal of the product to the communication terminal when the operation receiving unit receives an order operation. And a transmitter. The communication terminal includes a terminal transmission unit that transmits ordering information of the product to a sales processing apparatus that executes ordering processing of the product when the ordering request signal is received from the device transmitting unit. At least one of the order receiving device and the communication terminal further includes a notification unit for notifying the user of information indicating a progress of processing based on the order information.

  The communication terminal may further include a communication control unit configured to control communication with the plurality of order receiving devices.

  The communication control unit activates an application that controls communication between the order receiving device and the communication terminal in response to receiving a signal emitted when the operation receiving unit receives an order operation. Good.

  The operation receiving unit may further include an operation unit operable by the user, and the communication control unit may be configured to operate with the order receiving device when the user operates the operation unit during activation of the application. Pairing may be established between them.

  The notification unit may display information of a product associated with the order information, and the terminal transmission unit may operate the operation unit after the notification unit displays the product information. The order information may be transmitted at the same time.

  The communication terminal may further include a terminal storage unit for storing device identification information of each of a plurality of order receiving devices paired by the communication control unit, and the notifying unit is configured to receive the order receiving device for each order receiving device. You may display the history of the information regarding the product ordering from.

  The terminal storage unit may store device identification information of the order receiving device that is paired with the communication control unit, and the terminal transmission unit is a device in which the received device identification information is stored in the terminal storage unit. If the identification information matches, the order information may be transmitted to the sales processing device.

  The notification unit may display a list of products associated with device identification information of each of the order receiving devices that has been paired by the communication control unit.

  The notification unit may be included in the order receiving device, and may notify information indicating the acquired progress status via a communication path with the communication terminal established by the communication control unit.

  The notification unit may display the product information received from the sales processing device.

  The notification unit may display a message prompting the user to confirm the purchase when the same device identification information is received within a predetermined period.

  Another aspect of the present invention is an ordering method executed in a commodity sales system including an order receiving device for receiving an instruction for ordering a product from a user, and a communication terminal capable of communicating with the order receiving device. In this ordering method, the processor of the order receiving device executes a step of receiving an ordering operation of a product by the user, and a step of transmitting an ordering request signal of the product when an ordering operation is received. When the processor of the communication terminal receives the ordering request signal, the step of transmitting ordering information of the commodity to a sales processing device which executes ordering processing of the commodity is executed. At least one of the processor of the order receiving device and the processor of the communication terminal executes the step of notifying the user of information indicating the progress of processing based on the order information.

  Yet another aspect of the present invention is a program that causes a communication terminal capable of communicating with an order receiving device to receive an instruction for ordering a product from a user to realize an ordering function. This program includes the communication terminal and the communication terminal. The function of receiving an order request signal of the item transmitted from the communication terminal when the user receives an order operation of the item by the user, and the order information of the item when the order request signal is received A function of transmitting to a sales processing apparatus that executes order processing and a function of notifying the user of information indicating the progress of processing based on the order information are realized.

  It is to be noted that any combination of the above components, and at least a part of the expression of the present invention converted between a method, an apparatus, a system, a computer program, a data structure, a recording medium, etc. It is. The computer program may be provided as part of the firmware of the order receiving device and / or the communication terminal. This firmware is stored, for example, in a semiconductor memory such as a ROM (Read Only Memory) or a flash memory in the device. In order to provide the firmware or update a part of the firmware, a computer readable recording medium recording the program may be provided, and the program may be transmitted via a communication line.

  According to the present invention, it is possible to make it easy for the user to place an order for a product.

BRIEF DESCRIPTION OF THE DRAWINGS It is a figure for demonstrating the outline | summary of the goods sales system which concerns on 1st Embodiment. It is a figure which shows the structure of an order reception device and a communication terminal. It is a figure which shows an example of the goods information screen which the display part of the communication terminal which concerns on 1st Embodiment displays. It is a figure which shows the structure of a communication terminal and a sales processing apparatus. It is a figure which shows an example of a sales condition table. It is a figure which shows an example of a goods management table. It is a figure which shows the sequence of the sales process in the goods sales system which concerns on 1st Embodiment. It is a figure which shows the sequence of the sales process in the goods sales system which concerns on 1st Embodiment.

First Embodiment
[Overview of Product Sales System S]
FIG. 1 is a view for explaining an outline of a commodity sales system S according to the first embodiment. A product sales system S according to the first embodiment is a communication terminal 2 which mediates between an order receiving device 1 for receiving an order operation of a product from a user and a sales processing apparatus 3 for executing a product ordering process. Is a commodity sales system in which FIG. 1 shows an order receiving device 1, a store 4, a base station N 1 and a network N 2 together with the communication terminal 2 and the sales processing device 3 included in the commodity sales system S. The base station N1 is a base station of a mobile phone network, and the network N2 is, for example, the Internet.

  The order receiving device 1 is a device that receives an instruction for ordering a product from a user. The order receiving device 1 is provided with a button that can be pressed by the user, and the user can order a product by pressing the button. For example, by placing the order receiving device 1 near the place where the product is used, the user can easily order the product by pressing the button when the product is out of stock.

  The order acceptance device 1 stores a device ID (IDentification) uniquely determined for each order acceptance device 1. The device ID functions as device identification information used to identify each order receiving device 1. When the user presses a button ((1) in FIG. 1), an operation for ordering a product associated with the device ID is accepted. The order receiving device 1 transmits an order request signal to the communication terminal 2 in response to pressing of the button ((2) in FIG. 1).

  The communication terminal 2 is a terminal capable of communicating with the order receiving device 1 and the base station N1, and is, for example, a smartphone, a tablet, a Fablet, a notebook PC (Personal Computer), or a desktop PC. When the communication terminal 2 receives an order request signal from the order receiving device 1, the communication terminal 2 transmits order information including at least the device ID of the order receiving device 1 to the sales processing device 3 ((3) in FIG. 1). The order information transmitted by the communication terminal 2 is transmitted to the sales processing device 3 via the base station N1 and the network N2 ((4) in FIG. 1). In the product sales system S according to the first embodiment described below, the communication terminal 2 sends order information including the device ID of the order reception device 1 and the user ID of the communication terminal 2 to the sales processing device 3. It assumes that it sends. The user ID is used as user identification information for identifying the user of the communication terminal 2 in the commodity sales system S according to the first embodiment. An aspect in which the communication terminal 2 does not include the user ID in the order information will be described later.

  The sales processing device 3 is a server connected to the network N2. The sales processing device 3 is managed by, for example, a communication carrier with which the user of the communication terminal 2 has a contract. When the sales processing device 3 receives the order information transmitted by the communication terminal 2, the sales processing device 3 transmits the order information to the store 4 having the stock of the product corresponding to the order information ((5) to (6) in FIG. ). The order information includes information indicating the address of the user of the communication terminal 2 as well as information for identifying the product. Upon receiving the order information, the store 4 performs processing for delivering the product specified based on the order information to the address included in the order information ((7) in FIG. 1).

  Further, the sales processing device 3 performs settlement processing by a method preset by the user of the communication terminal 2. When the user selects, for example, a carrier payment to receive a charge for purchase of a product by adding it to the communication fee of the communication terminal 2 as the payment method, the sales processing device 3 sends payment information to the communication terminal 2. It transmits or executes a process of mailing a bill to the user of the communication terminal 2 ((8) in FIG. 1).

As the product sales system S operates as described above, the user of the communication terminal 2 can order a desired product and receive delivery of the product simply by pressing the button of the order receiving device 1. Therefore, compared with the case where the communication terminal 2 is operated to order a product, the user can easily order the product.
Hereinafter, configurations and operations of the order receiving device 1, the communication terminal 2 and the sales processing device 3 will be described in detail.

[Configuration of Order Receiving Device 1 and Communication Terminal 2]
FIG. 2 is a diagram showing the configuration of the order receiving device 1 and the configuration of the communication terminal 2 according to the first embodiment. The order receiving device 1 includes a control unit 11, a storage unit 12, an operation receiving unit 13, a wireless unit 14, a notification unit 15, a battery 16, and a beacon transmission unit 17. The operation reception unit 13 has a button 18.

  The control unit 11 is realized by, for example, a processor such as a central processing unit (CPU). The control unit 11 controls each unit of the order receiving device 1 by executing a program stored in the storage unit 12.

  The storage unit 12 is, for example, a ROM and a RAM (Random Access Memory). The storage unit 12 stores a program executed by the control unit 11 and a device ID of the order receiving device 1. The device ID is information unique to the order receiving device 1 and includes characters, numbers or symbols. The device ID may be written to the storage unit 12 when the order receiving device 1 is manufactured, or may be written to the storage unit 12 by the control unit 11 after the order receiving device 1 is manufactured.

  The operation reception unit 13 receives an order operation of a product by the user. Therefore, the operation accepting unit 13 includes an operation unit that can be operated by the user. More specifically, the operation receiving unit 13 includes a button 18 that can be pressed by the user. The operation unit may be any device as long as it can detect the user's operation. For example, the operation unit can be realized by a push button, a touch panel, and a slide switch. explain.

  The wireless unit 14 is a wireless interface unit for communicating with the communication terminal 2. The wireless unit 14 is, for example, a wireless module of Bluetooth Low Energy (BLE) (Bluetooth is a registered trademark), and transmits an order request signal to the communication terminal 2 based on the control of the control unit 11. For example, when the operation reception unit 13 receives an order operation, the wireless unit 14 transmits, to the communication terminal 2, an order request signal including information obtained by encrypting and encoding the device ID of the order reception device 1. Function.

  The notification unit 15 is a device for notifying a user of information, and is realized by, for example, a light emitting diode, a liquid crystal panel, an organic EL (Electro-Luminescence) panel, or the like. The notification unit 15 notifies the user that the user's operation has been accepted by turning on until the predetermined time elapses after the operation receiving unit 13 is pressed based on the control of the control unit 11. . The notification unit 15 also notifies that communication has been established with the communication terminal 2.

  The battery 16 supplies power for operating the components of the order receiving device 1. The output voltage of the battery 16 is monitored by the control unit 11, and when the output voltage of the battery 16 becomes lower than a predetermined voltage, the control unit 11 notifies the user by blinking the notification unit 15 or the like.

  The beacon transmission unit 17 broadcasts a beacon when the operation reception unit 13 receives an order operation from the user. The beacon broadcasted by the beacon transmission unit 17 is used as a trigger for establishing communication between the order acceptance device 1 and the communication terminal 2.

  Next, the configuration of the communication terminal 2 will be described. The communication terminal 2 includes a control unit 21, a storage unit 22, a first wireless unit 23, a second wireless unit 24, an operation unit 25, and a display unit 26.

  The control unit 21 can be realized by, for example, a processor such as a CPU. The control unit 21 controls each unit of the communication terminal 2 by executing a program stored in the storage unit 22. The control unit 21 generates order information including information for specifying a product to be ordered, and transmits the generated order information to the sales processing device 3 via the second wireless unit 24. Here, the “information for specifying a product” is, for example, information such as the device ID of the order receiving device 1 received by the first wireless unit 23 and the user ID stored in the storage unit 22.

  The storage unit 22 is a terminal storage unit including, for example, a ROM and a RAM. The storage unit 22 stores a program executed by the control unit 21 and a user ID of the communication terminal 2. The user ID is information unique to the user, and includes, for example, characters, numbers or symbols provided by the communication carrier with which the user of the communication terminal 2 has a contract. The user ID is, for example, written in the storage unit 22 when the communication terminal 2 is manufactured. The user ID may be characters, numbers or symbols set by the user after the communication terminal 2 is sold.

  The first wireless unit 23 is a wireless interface unit for communicating with the order receiving device 1 and functions as a terminal receiving unit. The first wireless unit 23 is, for example, a wireless module of BLE and receives a beacon which is a signal to be broadcast when the order receiving device 1 receives an order operation from the user, or the device ID transmitted by the order receiving device 1 Receive

  The second wireless unit 24 is a wireless interface unit for communicating with the base station N1, and functions as a terminal transmission unit. The second radio unit 24 transmits and receives data to and from the base station N1 using, for example, a communication method corresponding to the LTE (Long Term Evolution) standard. When the second wireless unit 24 receives an order request signal for a product from the wireless unit 14, the second wireless unit 24 transmits, to the sales processing device 3, order information including information for specifying the product. The second wireless unit 24 also transmits, to the base station N1, ordering information including, for example, information obtained by encrypting the device ID and the user ID.

The operation unit 25 is, for example, a touch panel. The operation unit 25 is provided so as to overlap the display unit 26, and notifies the control unit 21 of coordinate information indicating a position touched by the user.
The display unit 26 is, for example, a liquid crystal display. The display unit 26 displays various types of information under the control of the control unit 21. In this sense, the display unit 26 also functions as a notification unit for the communication terminal 2 to notify the user of the information.

  The control unit 11 starts an application for controlling communication with the order receiving device 1 by executing the program stored in the storage unit 22. This application functions as a communication control unit responsible for communication between the order receiving device 1 and the communication terminal 2. More specifically, the control unit 11 activates the above-described application in response to reception of a beacon emitted by the beacon transmission unit 17 when the order receiving device 1 receives an order operation from the user. As described above, since the communication terminal 2 starts the communication application triggered by the beacon reception from the order receiving device 1, the user does not have to manually start the application, and the usability is improved.

  Further, when the user presses the button 18 of the order receiving device 1 while the communication application is activated, the communication control unit is paired with the order receiving device 1 to establish communication. Thus, by interposing the user's operation in the pairing between the order acceptance device 1 and the communication terminal 2, it is possible to suppress the establishment of unintended pairing. In particular, since the commodity sales system S according to the first embodiment is a system for trading, it is useful to suppress unintended pairing establishment.

  When establishing communication with the order receiving device 1, the communication control unit acquires a device ID from the order receiving device 1. The communication control unit stores the acquired device ID in the storage unit 22. The communication control unit according to the first embodiment can be paired with each of a plurality of different order receiving devices 1. Therefore, the storage unit 22 stores the device ID of each of the plurality of order receiving devices 1 that has established communication by pairing with the communication control unit.

  Here, the second wireless unit 24 is a device ID in which the device ID received from the order receiving device 1 is stored in the storage unit 22, that is, the order receiving device 1 that has established communication in the past through user operation. If it matches with the device ID, the order information is sent to the sales processing device 3. More specifically, control unit 21 that controls the operation of second wireless unit 24 checks whether the device ID received from order receiving device 1 matches the device ID stored in storage unit 22 or not. . As described above, by confirming the match / mismatch of the device ID, it is possible to suppress the order receiving device 1 not intended by the user from ordering a product.

  Although the details will be described later, the plurality of order receiving devices 1 are each associated with a product to be ordered. Thus, the user can order a plurality of types of products. Also, it is convenient for the user to be able to confirm whether or not the desired product can be ordered without any problem. Therefore, the display unit 26 displays, for each order receiving device 1, a history of information related to a product order. “History of information regarding product ordering” means, for example, an ordering history of a product ordered according to an instruction from the order receiving device 1, a history of operations performed by the order receiving device 1 for ordering a product, a delivery history of a product, or , Including the history of products that have been put in the so-called "shopping cart". Thereby, the user can confirm the operation history for each product.

  In addition, when there are a plurality of order receiving devices 1 for ordering a product, it is convenient that the user can confirm whether or not the order receiving device 1 associated with the desired product can be selected before ordering the product. Therefore, the display unit 26 of each order receiving device 1 displays the information of the product associated with the order information to be transmitted. In addition, the second wireless unit 24 transmits order information to the sales processing device 3 in response to the user pressing the button 18 after the display unit 26 displays the product information. This makes it possible to prevent the user from ordering an incorrect item.

  The display unit 26 can further display a list of products associated with the device identification information of each of the order receiving devices 1 paired by the communication control unit. As a result, even if the user possesses a plurality of different order receiving devices 1, it is possible to grasp at a glance which items can be ordered by which order receiving device 1, and an incorrect item will be ordered. Can be further suppressed. When the display unit 26 receives the same device ID within a predetermined period, the display unit 26 displays a message prompting the user to confirm the purchase of the item associated with the device ID. Here, the “predetermined period” is a “duplicate order suppression period” for suppressing a user's unintentionally and redundantly ordering a product by pressing the button 18 continuously and erroneously. The specific length of the overlapping order suppression period may be determined by experiments in consideration of the type, price, etc. of the product, and is, for example, 60 seconds. This makes it possible to suppress duplicate orders due to user's erroneous operation. Also, even when the user intends to order a plurality of items, the order can be executed by continuing the operation after confirming the message.

  The display unit 26 receives the information on the item to be displayed from the sales processing device 3 and displays the received item information. FIG. 3 is a diagram showing an example of a product information screen displayed by the display unit 26 according to the first embodiment. FIG. 3 shows an example in which the user orders beer as a product. As described above, products that can be ordered are associated with the order receiving devices 1 respectively. This association is handled by the sales processing device 3 managed by the vendor. When the display unit 26 acquires product information from the sales processing device 3 and notifies the user, the user can browse product information related to the latest association. Further, since the sales processing device 3 performs the association, it is possible to change the product, the price and the like associated with the order receiving device 1 without replacing the order receiving device 1 at hand of the user.

  The display unit 26 further notifies the user of information indicating the progress of processing based on the order information. Here, “information indicating the progress state” means, for example, transmission completion information indicating that the order information has been transmitted to the sales processing apparatus 3 by the second wireless unit 24, information on which the settlement of the product has been completed, the second wireless The unit 24 includes information on order processing received from the sales processing device 3 and the like. As a result, the user can confirm that the ordering and settlement of the product has been completed, so it is possible to alleviate the user's anxiety as to whether or not the product has been successfully ordered.

[Configuration of Communication Terminal 2 and Sales Processing Device 3]
FIG. 4 is a diagram showing the configuration of the communication terminal 2 and the sales processing device 3. In addition, since the structure of the communication terminal 2 is demonstrated with reference to FIG. 2, it abbreviate | omits or simplifies suitably and demonstrates.

The sales processing device 3 includes a communication unit 31, a storage unit 32, and a sales processing unit 33.
The communication unit 31 includes, for example, a LAN (Local Area Network) controller. The communication unit 31 is a communication interface unit for connecting to the network N2, and functions as an apparatus reception unit.

  The storage unit 32 is a device storage unit including storage media such as a ROM, a RAM, and a hard disk. The storage unit 32 stores a program that the communication unit 31 executes. In addition, the storage unit 32 stores various data used by the sales processing unit 33 to execute the process of selling a product based on the order information transmitted by the communication terminal 2. The storage unit 32 stores, for example, sales conditions associated with the user ID of the user of the communication terminal 2. The sales conditions are, for example, the address of the place where the product sold to the user is delivered, and payment information on the method for settling the price of the product sold to the user.

  FIG. 5 is a diagram showing an example of the sales condition table stored in the storage unit 32. As shown in FIG. In the sales condition table shown in FIG. 5, the user ID, the contract ID, the contractor's name, the contractor's address, and the settlement method are associated. The contract ID is information for identifying a contract that the user has entered into with the communication carrier, and settlement of communication charges is performed for each contract ID. When the user whose user ID is U000002 and the user whose user ID is U000003 are a family, the same contract ID is given to these two users, and the communication charges of the two people are added together to be processed for payment .

  The payment method column contains payment information used to make a payment for the item price. The “carrier settlement” in the settlement method column is a method of adding the product price to the communication charge and settling. "Credit card" in the payment method column is a method of making payment using a user's credit card. The "prepaid card" in the payment method column is a method of making a payment using a user's prepaid card. The storage unit 32 also stores a credit card number in association with the user ID for which the "credit card" is selected as the payment method. The storage unit 32 also stores a prepaid card number in association with the user ID for which the "prepaid card" is selected as the payment method.

  Further, the storage unit 32 stores a product management table in which the device ID and the product ID are associated. FIG. 6 is a diagram showing an example of the product management table stored in the storage unit 32. As shown in FIG. In the product management table shown in FIG. 6, the device ID, the product ID, the product name, the number of sales, the unit price, the sales price, and the store name are associated. As shown in FIG. 6, one device ID is associated with one product ID. For example, when the user presses the button of the order receiving device 1 of the device ID 000001, the rice (brand A) of the product ID 213021 is ordered from the shop A.

  The device ID is also associated with the number of items sold. Therefore, a user who wants to purchase a plurality of items at a time operates a single button without pressing the button of the order receiving device 1 a plurality of times by using the order receiving device 1 of the device ID corresponding to a plurality of sales numbers. A plurality of items can be ordered by

  Also, one product ID may be associated with a plurality of device IDs. In the example of FIG. 6, the detergent E of the product ID 310105 is associated with the device ID 000005 and the device ID 000008. Thus, since one product ID is associated with a plurality of device IDs, the product sales system S is a device associated with the detergent E so that, for example, the maker of the detergent E can easily purchase the detergent E by the user. The present invention is suitable for use for distributing a large number of ID order acceptance devices 1.

  The method of creating the item management table is optional. For example, the terminal of the store that has distributed the order receiving device 1 transmits data in which the distributed device ID is associated with the product ID, the product name, the number of sales, the unit price, and the sales price to the sales processing device 3 for sale A method is conceivable in which the processing unit 33 adds the received data to the product management table stored in the storage unit 32.

  Subsequently, the sales processing unit 33 will be described in detail. The sales processing unit 33 includes, for example, a CPU. When the CPU executes the program stored in the storage unit 32, the sales processing unit 33 selects the product corresponding to the order information based on the sales condition corresponding to the user ID included in the order information received by the communication unit 31. Execute the sales process of

  The sales processing unit 33 specifies an address corresponding to the user ID included in the order information, for example, by referring to the sales condition table shown in FIG. Further, the sales processing unit 33 specifies a product ID corresponding to the device ID included in the order information by referring to the product management table shown in FIG. Then, the sales processing unit 33 executes a process of shipping the product to the address corresponding to the user ID included in the order information. Specifically, the sales processing unit 33 transmits the order information including the specified address and the product ID to the store 4 corresponding to the product ID, thereby the product ID associated with the device ID included in the order information. Execute sales processing of the corresponding product. The sales processing unit 33 transmits the order information including the information indicating the sales quantity of the product corresponding to the device ID in the product management table, thereby executing the sales process of the sales quantity of the product.

  The sales processing unit 33 may execute the sales processing after a predetermined time has elapsed since the order information was received. For example, until the sales processing unit 33 receives the order information, the standby time (for example, one hour) stored in the storage unit 32 in association with at least one of the user ID, the device ID and the product ID elapses. , Does not execute the process of sending order information to the store 4. When the sales processing unit 33 receives a cancellation request for canceling an order from the communication terminal 2 within the waiting time, the sales processing unit 33 deletes the order information. By doing this, when the user erroneously operates the operation reception unit 13 of the order reception device 1, it is possible to prevent the delivery of unnecessary goods.

  Further, the sales processing unit 33 executes sales processing of the product based on the sales price of the product associated with the device ID in the product management table. Here, the sales processing unit 33 is based on the sales price associated with the device ID on condition that the communication unit 31 receives the order information within a predetermined period after the price is stored in the storage unit 32. , And sale processing of goods may be executed.

  The sales processing unit 33 may acquire the market price of the product via the network N2 and determine the sales price based on the acquired market price. For example, when the acquired market price includes a price lower than the sales price associated with the device ID, the sales processing unit 33 sets the price corresponding to the lowest market price as the sales price. By doing this, the user can purchase the product with peace of mind.

  Further, the sales processing unit 33 stores the market price stored in the storage unit 32 from the market price acquired via the Internet even before the predetermined period has passed since the storage unit 32 stores the price. If the value is higher than the predetermined value, the sale processing of the product may be performed at a price higher than the sale price stored in the storage unit 32. In this case, the sales processing unit 33 transmits a message notifying the change of the price to the communication terminal 2, and the sales price stored in the storage unit 32 on condition that the user's approval message is received from the communication terminal 2 Perform sales processing of goods at higher prices. By doing this, it is possible to prevent the company operating the sales processing device 3 and the sales shop 4 from being unprofitable. The sales processing unit 33 may update the sales price in the product management table to a new price in response to receiving the approval message.

  Further, the sales processing unit 33 executes the settlement processing of the product based on the settlement information corresponding to the user ID included in the order information by referring to the sales condition table shown in FIG. If the settlement information corresponding to the user ID indicates “carrier settlement”, the sales processing unit 33 adds the purchase price of the product to the communication charge of the user corresponding to the user ID. The sales processing unit 33 transmits information indicating the purchase price of the product to a carrier payment server (not shown) that manages the communication charge of the user, and the carrier payment server adds the purchase price of the product to the communication charge. It is also good.

  If the payment information indicates “credit card”, the sales processing unit 33 uses a credit card management server (not shown) that manages the usage history of the credit card, a credit card number associated with the user ID, and a product Send payment information indicating the purchase price. By doing this, the purchase price of the product is settled using the user's credit card.

  Similarly, when the payment information indicates "prepaid card", the sales processing unit 33 uses a prepaid card management server (not shown) that manages the balance of the prepaid card, a prepaid card number associated with the user ID, and Send payment information indicating the purchase price of the product. The prepaid management server manages the balance of the prepaid card in association with the prepaid card number. When the prepaid management server receives the payment information, the purchase price of the product is paid by subtracting the purchase price of the product from the balance of the prepaid card.

  In addition, the sales processing unit 33 accesses the point management server (not shown) that manages points in association with the user ID when executing the settlement process, and executes the settlement process using the points owned by the user You may Further, the sales processing unit 33 accumulates the settlement history (usage log) in the storage unit 32, generates information which analyzes the consumption trend based on the accumulated settlement history, and information on marketing, etc., and stores the generated information as a store And may be provided to related companies, etc.

  Further, the sales processing unit 33 calculates the amount of payment for the store 4 that has transmitted the order information. The sales processing unit 33 periodically (for example, every one month) calculates a total value of the amounts ordered to each store 4 and executes payment processing for each store 4.

  If the sales processing unit 33 receives another order information after the reception of the order information and until the predetermined time elapses, the plurality of order information received before the predetermined time elapses. The sales processing of a plurality of corresponding products may be executed collectively. For example, when the sales processing unit 33 receives order information, and then receives another order information within the standby time stored in the storage unit 32 in association with at least one of the user ID, device ID and product ID. When the waiting time for the last received order information has elapsed, order information for the product corresponding to the first order information and the product corresponding to the other order information is transmitted to the store 4.

  When the waiting time for the last received order information has passed, the sales processing unit 33 adds up the prices of all the products and executes the settlement process. It should be noted that when a predetermined time has passed after the first order information has been received, the sales processing unit 33 does not take too long from the reception of the first order information to the sale processing of the product. The sale processing of the product corresponding to the other order information newly received after that may not be executed collectively.

[Sequence at the time of product sale]
FIGS. 7 and 8 are diagrams showing the sequence of sales processing in the product sales system S according to the first embodiment, and are diagrams for explaining the flow of the ordering method executed in the product sales system S. FIG. 7 shows the flow of processing in the order receiving device 1 and the communication terminal 2, and FIG. 8 shows the flow of processing in the sales processing device 3.

  First, when detecting that the button of the operation reception unit 13 is pressed (S101), the control unit 11 transmits an order request signal to the communication terminal 2 via the wireless unit 14 (S102). When receiving the order request signal (S201), the control unit 21 checks whether the device ID included in the order request signal matches the device ID stored in the storage unit 22 (S202). If the device IDs match (YES in S203), the control unit 21 transmits, to the sales processing device 3, order information including the device ID included in the order request signal and the user ID stored in the storage unit 22. (S204). When the sales processing is completed in the sales processing device 3, the control unit 21 receives, from the sales processing device 3, a processing completion notification indicating that the sales processing has been completed (S205). When receiving the process completion notification, the control unit 21 displays on the display unit 26 that the sales process has been completed (S206). If the device IDs do not match (NO in S203), the processing in this sequence ends.

  Subsequently, the flow of processing in the sales processing device 3 will be described with reference to FIG. When the sales processing unit 33 receives order information from the communication terminal 2 (S301), the sales processing unit 33 monitors whether a predetermined time has elapsed (S302). Until the predetermined time elapses (NO in S302), sales processing unit 33 monitors whether or not the cancellation request is received from communication terminal 2 (S303). If the sales processing unit 33 receives the cancellation request (YES in S303), the sales processing unit 33 ends the sales processing. When the cancellation processing has not been received (NO in S303), the sales processing unit 33 returns to S302, and repeats S302 and S303 until a predetermined time has elapsed.

  When the predetermined time has elapsed in S302 (YES in S302), the sales processing unit 33 specifies the product ID based on the received order information (S304). Subsequently, the sales processing unit 33 specifies the sales price of the product corresponding to the product ID with reference to the product management table shown in FIG. 6 (S305).

  Subsequently, the sales processing unit 33 refers to the sales condition table shown in FIG. 5 to specify the address of the shipping destination corresponding to the user ID included in the order information (S306), and the order information is sold to the store. The sending process is executed by transmitting to 4 (S307). When the shipping process is completed, the sales processing unit 33 refers to the sales condition table shown in FIG. 5 to identify the settlement method corresponding to the user ID included in the order information (S308), and specifies the settlement method The settlement process is executed at step S309. When the shipping process and the settlement process are completed, the sales processing unit 33 transmits a process completion notice indicating that the process is completed to the communication terminal 2 (S310).

  In the process shown in FIG. 8, the order in which the sales processing unit 33 executes S304, S305, S306 and S308 is arbitrary. Further, the order in which the sales processing unit 33 executes S307 and S309 is also arbitrary. Furthermore, the sales processing unit 33 may execute S310 when the shipping process is completed, even before the settlement process is completed.

[Effect in the First Embodiment]
As described above, in the product sales system S according to the first embodiment, when the user of the communication terminal 2 presses the operation receiving unit 13 of the order receiving device 1, the device ID and communication of the order receiving device 1 are performed. Ordering information including the user ID of the terminal 2 is transmitted from the communication terminal 2 to the sales processing device 3. Then, the sales processing device 3 executes a process of specifying a desired product by the user based on the received device ID and shipping the product to the specified address based on the user ID. Further, the sales processing device 3 executes the settlement process of the price of the product by the settlement method specified based on the user ID. By doing this, the user of the communication terminal 2 can purchase a product simply by pressing the operation receiving unit 13 without setting the product name and the number of items to be purchased and without transferring the price. Becomes possible.

  In addition, the display unit 26 of the communication terminal 2 displays transmission completion information indicating that the order information has been transmitted to the sales processing device 3 and notifies the user. This allows the user to know that the order for the product has been completed.

  In addition, since the communication application is activated in the communication terminal 2 in response to the beacon reception from the order acceptance device 1, the user can be omitted from manually activating the application, and the usability is improved.

  Further, since the communication terminal 2 can be paired with a plurality of different order receiving devices 1, the user can order a plurality of different types of goods.

  The control unit 21 of the communication terminal 2 detects whether the order information received from the order receiving device 1 is an order from the paired order receiving device 1, and the communication unit detects whether the order information matches the second wireless unit. Make 24 execute the order. As a result, it is possible to suppress an erroneous order from an unintended order receiving device 1.

  When the user operates the order receiving device 1 while the communication terminal 2 activates the application for communication, pairing is established between the two. By thus interposing the user's operation in the pairing, it is possible to suppress the establishment of unintended pairing.

  The display unit 26 of the communication terminal 2 notifies the user of the product information to prompt confirmation, and the communication terminal 2 places an order for the product as the user operates after that. This can suppress misordering.

  The display unit 26 of the communication terminal 2 displays a list of products associated with each of the plurality of order receiving devices 1. As a result, the user can check the products associated with each of the order receiving devices 1, so it is possible to suppress the ordering of products which are not intended by mistake.

  When the communication terminal 2 receives a plurality of order operations from the order receiving device 1 in a short time, the communication terminal 2 confirms the intention of the order to the user. As a result, it is possible to suppress ordering a product a plurality of times due to a user's erroneous operation.

Second Embodiment
Hereinafter, although goods sale system S concerning a 2nd embodiment is explained, it omits or simplifies suitably and explains about a portion which overlaps with goods sale system S concerning a 1st embodiment.

  In the first embodiment, the display unit 26 of the communication terminal 2 mainly functions as a notification unit that notifies the user of various information. In the commodity sales system S according to the second embodiment, the notification unit 15 included in the order receiving device 1 notifies the user of various information instead of or in addition to the display unit 26 of the communication terminal 2 It functions as a notification unit. In this case, the notification unit 15 may be realized by a light emitting element such as an LED, but if realized by a display device such as a liquid crystal panel, it is effective in that information which can be notified to the user can be increased.

  The notification unit 15 notifies the user of the information acquired via the communication path established by the communication control unit of the communication terminal 2. For example, the notification unit 15 notifies transmission completion information indicating that the order information by the order reception device 1 has been transmitted to the sales processing apparatus 3. When the user places an order, the order receiving device 1 is usually at hand of the user. For this reason, the user can simply and surely confirm that the order information has been transmitted to the sales processing device 3.

Third Embodiment
In the first embodiment, the order receiving device 1 transmits the device ID to the communication terminal 2, and the communication terminal 2 includes the device ID of the order receiving device 1 and the user ID of the user of the communication terminal 2. The order information was sent to the sales processing device 3. On the other hand, the third embodiment is different from the first embodiment in that the communication terminal 2 does not include the user ID in the order information but includes the device ID.

  In the sales processing device 3 according to the third embodiment, in the sales condition table stored in the storage unit 32, the device ID and the user ID are associated. When the sales processing unit 33 extracts the device ID included in the order information received from the communication terminal 2, the sales processing unit 33 refers to the sales condition table to specify the user ID corresponding to the device ID. In addition, the sales processing unit 33 specifies a product ID corresponding to the device ID, as in the first embodiment. By doing this, the sales processing unit 33 can execute processing for selling a product desired by the user based on the order information.

  In the third embodiment, the communication terminal 2 transmitting order information is not limited to a portable terminal such as a smartphone contracting with a communication carrier, and has a communication function like a computer, a home appliance, etc. Any terminal can be used.

[Effect in the Third Embodiment]
As described above, in the commodity sales system S according to the third embodiment, the communication terminal 2 transmits order information including the device ID to the sales processing device 3 without including the user ID. By doing so, since the communication terminal 2 does not need to store the user ID, the user can use the communication terminal 2 that has not made a contract with the communication carrier.

  The present invention has been described above based on several embodiments. New embodiments produced by any combination of these are also included in the embodiments of the present invention. The effects of the new embodiment generated by the combination combine the effects of the original embodiment.

  Further, the technical scope of the present invention is not limited to the scope described in the above embodiment. It is apparent to those skilled in the art that various changes or modifications can be added to the above embodiment. In particular, the specific embodiment of the distribution and integration of the devices is not limited to the one illustrated above, and all or part of the unit according to various additions or the like or according to the functional load. Can be distributed or integrated functionally or physically. For example, in the above embodiment, the case where the entity operating the product sales system S is the communication carrier has been described, but the operating entity is not limited to this, and any corporation or individual including a mail order company It may be.

  In the above description, although the example in which the communication terminal 2 uses the user ID as the user identification information has been described, the user identification information is a terminal ID for identifying the communication terminal 2 (for example, SIM card number) It may be

  In the above description, the communication terminal 2 transmits the order information to the sales processing apparatus 3 via the base station N1, but the route for transmitting the order information is not limited to this. For example, the communication terminal 2 corresponds to a wireless communication line such as WiFi (registered trademark), and the communication terminal 2 transmits order information to the sales processing device 3 via a wireless access point (not shown). It is also good.

DESCRIPTION OF SYMBOLS 1 Order reception device 2 Communication terminal 3 Sales processing device 4 Sales store 11 Control part 12 Storage part 13 Operation reception part 14 Wireless part 15 Notification part 16 Battery 17 Beacon transmission part 18 Button 21 Control part 22 Storage part 23 1st wireless part 24 Second wireless unit 25 operation unit 26 display unit 31 communication unit 32 storage unit 33 sales processing unit S product sales system

Claims (13)

A commodity sales system comprising: an order receiving device for receiving an instruction for ordering a product from a user; a communication terminal capable of communicating with the order receiving device; and a sales processing device for executing ordering processing for the product,
The order receiving device is
An operation receiving unit that receives an ordering operation of a product by the user;
And a device transmission unit that transmits an order request signal of the product to the communication terminal when the operation reception unit receives an order operation.
The communication terminal is
When the order request signal is received from the device transmission unit, the order information of the product including the device identification information for specifying the order receiving device and the user identification information for identifying the user of the communication terminal , A terminal transmission unit configured to transmit to a sales processing apparatus that executes order processing of the product;
The sales processing device is
The shipping destination corresponding to the user identification information included in the order information and the product corresponding to the device identification information included in the order information are identified, and the sales process for delivering the product to the shipping destination is executed. Equipped with sales processing department,
At least one of the order receiving device and the communication terminal further includes a notification unit that notifies the user of information indicating a progress state of processing based on the order information.   The product sales system according to claim 1, wherein the communication terminal further comprises a communication control unit configured to control communication with the plurality of order receiving devices.   The communication control unit activates an application that controls communication between the order receiving device and the communication terminal in response to receiving a signal emitted when the operation receiving unit receives an order operation. The product sales system described in 2. The operation reception unit further includes an operation unit operable by the user,
The commodity sales system according to claim 3, wherein the communication control unit establishes pairing with the order receiving device when the user operates the operation unit during activation of the application. The notification unit displays information of a product associated with the order information,
The commodity sales system according to claim 4, wherein the terminal transmission unit transmits the order information in response to the user operating the operation unit after the notification unit displays the information on the commodity. The communication terminal further includes a terminal storage unit that stores device identification information of each of the plurality of order receiving devices that the communication control unit has paired with,
The merchandise sales system according to any one of claims 2 to 5, wherein the notification unit displays, for each order receiving device, a history of information related to a product order from the order receiving device. The terminal storage unit stores device identification information of the order receiving device that the communication control unit has paired with,
The commodity sales system according to claim 6, wherein the terminal transmission unit transmits the ordering information to the sales processing apparatus when the received device identification information matches the device identification information stored in the terminal storage unit.   The commodity sales system according to any one of claims 2 to 7, wherein the notification unit displays a list of commodities associated with the device identification information of each of the order receiving devices paired by the communication control unit.   The said notification part is equipped in the said order reception device, and notifies the information which shows the said progress state acquired via the communication path with the said communication terminal established by the said communication control part any of 2 to 8 Merchandise sales system according to one item.   The commodity sales system according to any one of claims 1 to 9, wherein the notification unit displays commodity information received from the sales processing device.   The commodity sales system according to any one of claims 1 to 10, wherein the notification unit displays a message prompting the user to confirm purchase when the same device identification information is received within a predetermined period. An ordering method executed in a merchandise sales system including an order receiving device for receiving an instruction for ordering a product from a user, a communication terminal capable of communicating with the order receiving device, and a sales processing device for executing ordering processing for the product. There,
The processor of the order receiving device
Accepting an ordering operation of a product by the user;
Sending an order request signal of the product when an order operation is received;
The processor of the communication terminal
When the order request signal is received, the order information of the product including the device identification information for specifying the order receiving device and the user identification information for identifying the user of the communication terminal is subjected to the order processing of the product Perform the steps of sending to the sales processing device to perform
The processor of the sales processing device
The shipping destination corresponding to the user identification information included in the order information and the product corresponding to the device identification information included in the order information are identified, and the sales process for delivering the product to the shipping destination is executed. ,
An ordering method, wherein at least one of a processor of the order receiving device and a processor of the communication terminal performs a step of notifying the user of information indicating a progress state of processing based on the order information. A communication terminal capable of communicating with an order receiving device for receiving an instruction for ordering a product from a user
It is a signal transmitted from the order receiving device when the communication terminal receives an ordering operation of a product by the user, and identifies the device identification information for specifying the order receiving device and the user of the communication terminal. A function of receiving an order request signal of the product, which is a signal including user identification information for
When the order request signal is received , the order information of the item is specified by specifying the shipping address corresponding to the user identification information included in the order information and the item corresponding to the device identification information included in the order information. A function of transmitting to a sales processing device that executes an ordering process for delivering the product to the shipping destination ;
A program for realizing a function of notifying the user of information indicating a progress state of processing based on the order information.

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