JP2016197355A - Coordination information providing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a coordination information providing system for providing coordination following a request of a user from a stylist, and for assisting the purchase of merchandise included in the coordination to reduce the labor of the user.SOLUTION: A coordination information providing system includes: coordination request management means 1103 for managing a coordination request from a user to a stylist; coordination information management means 1201 for managing coordination information created by the stylist on the basis of the coordination request; order information management means 1202 for managing the order information of the purchase of one or more items from the user based on the coordination information; settlement management means 1203 for managing the settlement of a price corresponding to an order; delivery management means 1204 for managing the delivery of the item based on the order information; and chat management means 1301 for managing a chat to be used for a contact between the stylist and the user.SELECTED DRAWING: Figure 2

Description

  The present invention relates to a coordinate information providing system that provides coordination information to users by a stylist and mediates sales of products from sellers such as clothing to users.

  When individuals coordinate their clothes, they take into account various factors such as seasons, scenes, fashion, combinations of items such as tops, bottoms, and accessories. Furthermore, when considering the purchase of a new item, there are many cases where a combination with an already owned item is considered.

  In this way, when an individual performs coordination, publications such as magazines or coordination by stylists published on the web may be referred to. However, it is extremely rare if an individual who wants to refer to all items used for coordination that the stylist makes public to the public.

  In addition, even if you purchase all items used for coordination by stylists and reproduce the coordination completely, there are various conditions and requests that each individual has, such as differences due to system etc. and situations where those items are worn Often, the coordinates released by stylists do not match. Therefore, when an individual coordinates by himself / herself, it is necessary for each individual to make various decisions in the end.

  In view of such problems, a number of techniques for individuals to receive provision of coordinate information have been released. According to the technique described in Patent Literature 1, the user can receive from the stylist provision of coordinate information created by the items owned by the user and the product data stored in the product data storage unit.

  Further, according to the technique described in Patent Document 2, the user can receive a suggestion of coordination based on climatic conditions and the like, and purchases a product that is not owned by the user for the coordination. And can be ordered.

Japanese Patent No. 4237162 JP 2014-59681 A

  According to the technology described in Patent Document 1, a user can receive a proposal for coordination using a product that he / she does not own from a stylist, but in order to actually realize it, the user must obtain the product. In addition, based on the product information provided, the user must go to the store to purchase or perform purchase procedures on the EC site, etc., especially when purchasing multiple products. In such a case, there is a problem that a large burden is imposed on the user in order to obtain them.

  According to the invention described in Patent Document 2, it is described that a purchase order is made to the seller for the merchandise that is not owned in the proposed coordination. In addition, when purchasing a plurality of products, it is necessary to make a settlement for each product and receive a delivery. Thus, it cannot be said that the above-mentioned problems can be solved sufficiently.

  Further, in the invention described in Patent Document 1, it is possible to receive a proposal for coordination based on a basic pattern created by a stylist, and accept a user's evaluation for it. However, it is difficult to say that communication between the user and the stylist is sufficient in the field where the user's preference and the money sense related to the purchase of merchandise are greatly influenced, such as the coordination of clothes.

  Accordingly, the present invention provides a coordinate information providing system that can provide coordination from a stylist according to a user's request, assist the purchase of products included in the coordination, and reduce the burden on the user. Is an issue.

In order to solve the above problems, the coordinate providing system according to the present invention is:
Coordinate information from the stylist based on the user's request, comprising a management server device, one or more user terminal devices operated by the user, and one or more stylist terminal devices operated by the stylist A coordination providing system that mediates the provision of information and sales of items included in the coordination information,
The management server device is
Coordination request management means for managing coordination requests from the user to the stylist;
A coordination request information storage unit for holding information on the coordination request;
Coordinate information management means for managing the coordinate information created by the stylist based on the coordination request;
A coordinate information storage unit for holding the coordinate information;
An item information storage unit for holding information on each item included in the coordination information;
Order information management means for managing order information for purchasing one or more of the items from the user based on the coordination information;
An order information storage unit for holding the order information;
Payment management means for managing payment of the price corresponding to the order;
Delivery management means for managing delivery of the item based on the order information;
A chat management means for managing a chat corresponding to the coordination request information, used for communication between the stylist and the user;
And a chat information storage unit for holding information related to the chat.

    With this configuration, the user can be provided with coordinate information by a stylist, and further provided with a means for ordering purchase of an item included in the coordinate, settlement of the item, and delivery of the item. be able to. Therefore, the user examines the coordination, selects the items to be purchased, specifies the actual store that sells each item, or stores on the web such as EC sites, orders purchases, settles, and transports Or, it is not necessary to take complicated procedures such as receiving delivery.

In a preferred embodiment of the present invention, the coordination request management means includes means for receiving information input of items owned by the user,
The coordinate information management means includes means for using items owned by the user for the coordinate information.
As a result, items already owned by the user can be incorporated into the coordinates, and more coordinated information can be provided.

In a preferred embodiment of the present invention, when the management server device settles a price corresponding to the order information based on the coordinate information, a point grant unit that gives points to the stylist that created the coordinate information; and the point And a point cashing means for paying a reward to the stylist.
Thereby, the stylist can obtain a reward for providing coordination information. And by giving points in response to payment by the user, the stylist tries to propose a coordination that leads to the purchase, so the user's satisfaction increases and the sales of the item seller It will also lead to an increase.

In a preferred embodiment of the present invention, the chat management unit includes an insertion image information storage unit that holds insertion image information used for expressing the material and material of the item in the chat.
As a result, it is possible to efficiently convey information about fabrics and materials that are difficult to convey in chat, which is a character-based communication means.

In a preferred embodiment of the present invention, the user management unit is based on information on the user and at least one of the coordination request information, the coordination information, and the order information related to the user, It has a user tendency analysis means for analyzing the user's taste.
As a result, it is possible to obtain information such as what kind of coordinates and what kind of coordinates the user is seeking, so that it can be effectively used for marketing and product development.

In a preferred aspect of the present invention, the coordinate information management means provides the coordinate information created based on the coordinate request information by the user to another user.
As a result, the user can refer not only to coordinate information created based on his / her request but also coordinate information created for other users, so coordinate information created under conditions close to his / her requirements can be obtained. By finding it, you can use the coordination information created by the stylist more easily.

The coordinate providing system management server device according to the present invention is:
A coordination providing system management server device that mediates provision of coordinate information from a stylist and sales of items included in the coordinate information based on a user's request,
Coordination request management means for managing coordination requests from the user to the stylist;
A coordination request information storage unit for holding information on the coordination request;
Coordinate information management means for managing the coordinate information created by the stylist based on the coordination request;
A coordinate information storage unit for holding the coordinate information;
An item information storage unit for holding information on each item included in the coordination information;
Order information management means for managing order information for purchasing one or more of the items from the user based on the coordination;
An order information storage unit for holding the order information;
Payment management means for managing payment of the price corresponding to the order;
Delivery management means for managing delivery of the item based on the order information;
A chat management means for managing a chat corresponding to the coordination request information, used for communication between the stylist and the user;
And a chat information storage unit for holding information related to the chat.

The operation method of the coordinate providing system according to the present invention is as follows:
Coordinate request management means, coordinate information management means, order information management means, settlement management means, delivery management means, and chat management means, the operation method of the coordinate information providing system comprising:
The coordination request management means accepts an input of a request from the user, and creates coordination request information from the user to the stylist;
The chat management means creating a chat for communication between the user and the stylist corresponding to the coordination request information;
The coordinate information management means accepts selection of a plurality of items based on the coordinate request information from the stylist, and creates coordinate information;
The order information management means accepting an order for purchasing the item included in the coordination information from the user;
The settlement management means performing a settlement process of a price corresponding to the order;
A step of accepting an input of a delivery preparation status of each of the items included in the order, and a delivery agent instructing batch delivery when all the items included in the order are ready for delivery; And the step of performing the steps.

The coordinate providing system management program according to the present invention is
A coordination providing system management program that mediates provision of coordinate information from a stylist and sales of items included in the coordinate information based on a user's request,
Computer
Coordination request management means for managing coordination requests from the user to the stylist;
Coordinate information management means for managing the coordinate information created by the stylist based on the coordination request;
Order information management means for managing order information for purchasing one or more items from the user based on the coordination;
Payment management means for managing payment of the price corresponding to the order;
Delivery management means for managing delivery of the item based on the order information;
A chat management means for managing a chat corresponding to the coordination request information, used for communication between the stylist and the user;
It is made to function as.

  ADVANTAGE OF THE INVENTION According to this invention, a user can consider the coordination of clothes and can reduce the burden until it acquires the goods required for it.

It is a block diagram of the coordination provision system which concerns on one Embodiment of this invention. It is a functional block diagram of the coordination provision system which concerns on one Embodiment of this invention. It is a flowchart which shows the user registration process in one Embodiment of this invention. It is a flowchart which shows the coordination information provision process in one Embodiment of this invention. It is a flowchart which shows the coordination request creation process in one Embodiment of this invention. It is a flowchart which shows the coordination information creation process in one Embodiment of this invention. It is a flowchart which shows the delivery management process in one Embodiment of this invention.

Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings.
As shown in the configuration diagram of FIG. 1, the coordination providing system according to the present embodiment includes a management server device 1, a plurality of stylist terminal devices 2, a plurality of user terminal devices 3, and an administrator terminal device 4. It is configured to be connectable via the network 5.

  As shown in FIG. 2, the management server device 1 includes a user management unit 11, a sales management unit 12, and a chat management unit 13.

  The user management unit 11 includes a user information management unit 1101 that manages information about the user, a user information storage unit 1105 that holds the user information, a stylist information management unit 1102 that manages information about the stylist, and a stylist information storage unit that holds the information 1106, a coordination request management unit 1103 for managing a coordination request from the user to the stylist, and a coordination request information storage unit 1107 for storing the coordination request management unit 1103. Further, as will be described later, it also has user tendency analysis means 1104 for associating a user's features with item information such as coordinates that the user likes and clothes and accessories included in the user's features, and analyzing it as a user's tendency.

  The sales management unit 12 includes coordinate information management means 1201 for managing coordinate information created by the stylist based on the above-described coordinate request, a coordinate information storage unit 1208 that holds the coordinate information, and items such as clothes and accessories included in the coordinate information An item information storage unit 1207 that holds information regarding the order information management unit 1202 that manages an order of product purchase from the user based on the coordination information, an order information storage unit 1209 that holds the order information management unit 1202, Relatedly, a point granting unit 1205 that gives points to the stylist that has created the coordination that is the basis of the order, a point information storage unit 1210 that holds information about the points held by each stylist, and instructions from the stylist Based on, it has a point redemption means 1206, for cash points which the stylist held.

  The chat management unit 13 holds a chat management unit 1301 for managing a chat as a contact unit between a user and a stylist, a chat information storage unit 1302 for holding information related to the chat, and an inserted image information used for the chat. An inserted image information storage unit 1303.

  The management server device 1 is realized by a general server device including an arithmetic device, a main storage device, an auxiliary storage device, various input / output means, and the like. For example, a program for realizing the above-described units is held in the auxiliary storage device, and the program is developed on the main storage device to execute processing by the arithmetic device.

  In the present embodiment, the management server device 1 is configured to include the user management unit 11, the sales management unit 12, and the chat information management unit 13, but each is realized by an individual server device. Each unit and each storage unit may be realized by a server device group having an arbitrary configuration, such as realization by different server devices.

  The stylist terminal device 2 is configured by an arbitrary terminal device such as a general computer device, a tablet terminal, a smart phone terminal, or a game machine that includes an arithmetic device, a main storage device, an auxiliary storage device, and various input / output means. Is done. The terminal device accepts operations by the stylist and outputs various information to the stylist using a dedicated application for using the coordinate information providing system according to the present embodiment or general-purpose web browser software. I do.

  The user terminal device 3 is also configured by an arbitrary terminal device such as a general computer device, a tablet terminal, a smart phone terminal, or a game machine, which includes an arithmetic device, a main storage device, an auxiliary storage device, and various input / output means. Is done. The terminal device accepts operations by the user and outputs various information to the user using a dedicated application for using the coordinate information providing system according to the present embodiment or general-purpose web browser software. I do.

  Note that both the stylist terminal device 2 and the user terminal device 3 are preferably provided with an e-mail reception, browsing function, push notification function, and the like. Thereby, various notifications such as notification of chat reception by the chat management unit 1301 can be quickly made to the stylist and the user.

  As for the administrator terminal device 4, as with the stylist terminal device 2 and the user terminal device 3, a general computer device equipped with an arithmetic device, a main storage device, an auxiliary storage device, various input / output means, etc. It is comprised by arbitrary terminal devices, such as a tablet terminal, a smart phone terminal, and a game machine. Using this, the administrator of the coordinate information providing system according to the present embodiment performs various management operations and maintenance operations.

  Next, various processing flows in the coordinate information providing system according to this embodiment will be described with reference to the flowcharts shown in FIGS.

  When the user uses the coordinate information providing system, user information is registered by the process shown in the flowchart of FIG. First, in step S101, input of account information by the user is accepted. The account information here includes basic information such as an account name and ID desired by the user, an e-mail address, and a name. In addition, for payment processing by the payment management means 1203 and delivery-related processing by the delivery management means 1204, information on user payment means such as credit card information and bank account information, and delivery address are also included. It is preferable. In step S102, a user account is created based on the input information.

  In step S103, an input of the user's physical information is accepted. In addition to objective values such as height and weight, various body dimensions such as chest circumference and waist circumference, it represents the impression of appearance with simple shapes such as the size of clothes that are usually worn, squares, circles, triangles, etc. It is preferable to accept input of an element, a part of the body, an internal part of the body, and the like.

  In a succeeding step S104, input of user preference information is accepted. The preference information here is, for example, a manufacturer of clothing that the user likes, or a magazine that is referred to when coordinating by himself.

  In step S105, an image upload including the appearance of the user's body is accepted. For example, it is preferable to accept uploading of a plurality of photos such as a photo including the face and the periphery thereof, a photo including the upper body, and a photo including the whole body. In addition to using a photograph taken in advance by a digital camera or a camera provided in a smartphone terminal, or when using a terminal device having a camera function, such as a smartphone terminal, as a user terminal device, step S105. It is also possible to use the image data acquired by prompting the user to take a picture.

  In step S106, various types of user information received so far are recorded in the user information storage unit 1104, and the user registration process is completed.

  In addition, it is good also as a structure which can abbreviate | omit some information input here. For example, in step S101, the information about the payment method and the information such as the delivery address are information that is not used until the product is actually ordered. It is good also as a structure which can accept. Further, the image uploading in step 105 may be omitted. In this way, it is possible to omit the entry of items that are highly important as personal information, such as credit cards, bank accounts, addresses, and images containing the user's face, or to perform such entry when information is actually needed By doing so, the user can use the coordinate information providing system with more peace of mind.

  Moreover, it is preferable that the above steps include a process of confirming and requesting the user to correct when there is an input defect.

  Similarly, the stylist may be configured to accept input of account information including basic information such as an account name, ID, e-mail address, and name desired by the stylist and record it in the stylist information storage unit 1105. In addition, it is preferable to accept input such as a past career, the content of the work he has worked on, the style of coordination he is good at, and a photograph or image representing his appearance.

  As for the stylist, the administrator of the coordinated information providing system performs an approval operation on the stylist information input by the stylist terminal device 2, or the administrator inputs the stylist information as described above. It is preferable that the stylist can approve or reject the use of the coordinate information providing system. By adopting such a configuration, it is possible to prevent fraud or the like that the stylist misrepresents his / her career, and to provide more reliable information to the user.

  FIG. 4 is a flowchart showing a coordinate information providing process to the user using the coordinate information providing system according to the present embodiment. First, in step S201, a request is received from the user and a coordination request is created.

  FIG. 5 is a flowchart showing the coordination request creation process. In step S301, an input of a scene scheduled to be worn is received. Here, the wearing scene refers to a situation in which the user wears a coordinated garment such as wearing in daily life, wearing in a business scene, wearing at a travel destination, wearing at a wedding, and the like. The input means may be any method such as accepting a selection from the options exemplified above or accepting a text input by the user.

  In step S <b> 302, an input of a time period scheduled to wear coordinated clothes is received. Here, the specification of the rough time according to the specification of the season, the specification of the more specific month, the specification of the more specific date, etc. are accepted. In addition, designation of a time zone such as daytime or night may be accepted.

  In step S303, an input of a place where the coordinated clothes are to be worn is received. For example, the user receives an input of a place where the coordinated clothes are worn, such as selection from a plurality of candidates such as a workplace, a school, a restaurant, a domestic trip, and an overseas trip, or an input of a specific place.

  In step S304, an input of a budget for clothes used for coordination is accepted. Here, you can specify the budget for purchasing items included in the created coordination, for example, step-by-step specification such as up to 10,000 yen, up to 20,000 yen, or direct input of specific amounts by numbers. Accept. In addition, designation of a lower limit value and an upper limit value of a budget may be accepted, and designation by a range may be accepted.

  In a succeeding step S305, an instruction is received as to whether or not items such as clothes and accessories owned by the user are included in the coordinates. Here, when it is instructed to use the possessed item, in step S306, input of information related to the item used for coordination is accepted. Here, an image of the item is uploaded, a maker name or a product name of the item is input, an input of a URL of a web page on which the same item is posted, or the same item is stored in the item information storage unit 1207. In such a case, it may be configured to accept an input by an arbitrary method such as accepting designation of the information. In addition, when there are a plurality of items used for coordination, the items are input sequentially or collectively.

  Then, after the input acceptance of the owned item in step S306 is completed, or after it is selected not to use the owned item in step S305, in step S307, other notes such as other wishes from the user and a message to the stylist The input of the item is accepted, and the coordination request is recorded in the coordination request information storage unit 1106 in step S308, and the coordination request creation process ends.

  As described above, after the coordination request creation process in step S201, the coordination request is notified to the stylist in step S202. Here, as the notification means, an arbitrary method such as notification by e-mail touched earlier or push notification may be used.

  Then, as shown in the flowchart of FIG. 3, various information regarding the coordination request input from the user is presented to the stylist, and in step S203, based on the stylist instruction, between the stylist and the user. Create a chat for. Then, chatting mediates various exchanges such as confirmation of unknown points from the stylist to the user and additional requests from the user.

  In the chat, the stylist and the user can use the inserted image information expressing the material and material of the item stored in the inserted image information storage unit 1303. As a result, it is possible to easily express information relating to the texture that is difficult to convey by text on the chat.

  After the stylist collects necessary information from the user, in step S204, coordinate information creation processing is performed. FIG. 6 shows a flowchart of the coordinate information creation process.

  First, in step S401, a search for item information is accepted. Here, items such as tops, bottoms, hats, etc., fabric types, color systems, production manufacturers, etc., are selected by selecting various categories, etc. The item information is searched by means of the above, and candidate items are presented to the stylist.

  After the stylist specifies the target item, the process proceeds to step S402, and the item information is added to the coordination information based on the instruction of the stylist. In step S403, the processes in steps S401 and S402 are repeated until it is determined that the addition of all item information included in the coordinate information is completed.

  After it is determined in step S403 that the addition of all item information has been completed, in step S404, the coordinate information is recorded in the coordinate information storage unit, and the coordinate information creation process ends.

  If the coordinate information storage unit 1208 holds coordinate information similar to or close to the coordinate that the stylist intends to create based on the user's request, the stylist uses the coordinate information, It is also possible to add new item information and delete unnecessary item information to create new coordination information. Thereby, when creating a plurality of similar coordinate information, the burden on the stylist can be reduced.

  After the coordinate information creation in step S204 is completed, in step S205, item order information based on the coordinate information, that is, items other than the user's owned items input by the user in step S306 during the coordinate. Order information for purchase is created and recorded in the order information storage unit 1209 as provisional order information.

  In step S206, as done for the stylist in step S202, the user is notified that the coordination information and provisional order information have been created by any method, and presents them to the user.

  In step S207, an instruction from the user is accepted. Here, when the user has some dissatisfaction with the coordinate information and gives an instruction to change the process, the processes from step S204 to S206 are performed again. Note that the processing here is basically the same as that described above, but in step S204, based on the coordinate information created earlier, the items determined to be unnecessary are deleted from the information, It is preferable that the coordinate information created earlier can be used such that new item information held by the item information storage unit 1207 is added.

  If the process from step S204 to S206 is repeated and the user is satisfied with the coordination in step S207 and instructs to purchase an item included therein, the process proceeds to step S208, and the order information storage unit 1209 as provisional order information in step S205. The registered order information is confirmed, and the process proceeds to the settlement process in step S209.

  In step S209, the payment is received from the user, and the payment is made to the seller of each item included in the order information. By adopting such a configuration, even when there are a plurality of sellers of items included in the order information, the user can collectively perform payment processing. Further, since payment can be made without directly disclosing the payment information such as the user's credit card information and bank account information to the item seller, it is very effective from the viewpoint of protecting the user's personal information.

  After the completion of the settlement process, points are given to the stylist in step S210. Here, the amount of points to be given to the stylist is, for example, simply given in a fixed amount according to one order from the user, and is added according to the number of items included in the order information, depending on the total price of the order Thus, a configuration may be employed in which arbitrary addition is performed, for example, addition of metered amounts, or a combination of a plurality of these methods and other methods.

  Then, after the point assignment to the stylist is recorded in the point information storage unit 1210, the coordinate information providing process is completed.

  The stylist can request the point recorded in the point information storage unit 1210 to be redeemed by the point redeeming means 1206 at any time and receive a reward corresponding to the number of points.

  After creating the chat in step S203, for example, when the coordinate information is presented to the user in step S206, the stylist is informed by the stylist in step S207, which conveys in detail the intention when the coordinate information is created. It is preferable that chat communication can be used at an arbitrary timing, such as when a user gives a specific impression of coordination. Thereby, it becomes possible to take close communication between the stylist and the user, and it is possible to provide coordinate information that meets the user's demand.

  Further, in step S202, a coordination request from the user may be notified to a plurality of stylists, and an acceptance instruction may be received from a stylist who wishes to respond to the requests. With such a configuration, the stylist can select the coordinate information of the style he is good at. In addition, by selecting that a compatible stylist can receive the request, it is possible to prevent a situation in which coordination requests are concentrated on a specific stylist and the user has to wait in turn.

  Alternatively, a plurality of candidate stylists are presented to the user, and the user selects a desired stylist from among them, the number of requests that the stylist is currently handling, and the user preference information and the style that the stylist is good at Other arbitrary configurations such as a configuration in which matching is performed based on the degree of matching are possible.

  After the proposal of coordination information from the stylist to the user based on the request from the user and the ordering of the item included in the coordination information from the user and the settlement processing thereof are completed, the item is delivered to the user. FIG. 7 is a flowchart showing a delivery management process in the present embodiment.

  Here, as an example, a delivery management process for order information including the item a sold by the seller A and the items b1 and b2 sold by the seller B will be described. First, in step S501, a payment process for the purchase of the item a to the seller A is performed. This is a part of the settlement process in step S209 described above.

  Seller A ships item a to the delivery company after completion of the payment process. When the item a arrives at the delivery company, the arrival notification is received in step S502, and the status of the item a is updated to delivery ready in step S503.

  In steps S504 to S506, the same processing as in steps S501 to S503 is performed on the items b1 and b2 sold by the seller B. Here, it is preferable that steps S501 to S503 and steps S504 to S506 are processed in parallel.

  Then, after the status of all items included in the order information is ready for delivery, in step S507, the delivery company is instructed to deliver all items to the delivery company, and the items are shipped in step S508. To the user.

  Each item may be delivered to the user as a plurality of packages in the state where each seller is packed, or may be delivered to the user as a single package in which all items are collected.

  In addition, as described above, instead of a configuration in which all items in the order information are delivered to the user after delivery preparation is completed, a configuration in which delivery is performed sequentially from items that have been prepared for delivery, or A configuration may be adopted in which either batch delivery of all items or sequential delivery can be selected.

  As described above, by using the coordinate information providing system according to the present embodiment, a request for coordination to the stylist by the user, provision of communication means between the user and the stylist, a plurality of sellers to the user You can mediate sales of items included in coordination information.

  In addition, the information held in the coordinate information storage unit 1208 is disclosed together with only item information or stylist information and a part of user information that has made a coordinate request based on the information, and can be purchased by other users. It is good. Thereby, the user can purchase the item based on the coordinate information created by the stylist more easily.

  The administrator can use the administrator terminal device 4 to create user trend analysis data by the user trend analysis means 1104. This is created by the user's request for coordinating information stored in the user information storage unit 1104 and information such as the user's body information and preference information, and the coordinate request information stored in the coordinate request information storage unit. It is created by combining the coordinate information stored in the information storage unit 1208, the item information included in the coordinate information, and stored in the item information storage unit 1207 into statistical data.

  As a result, for example, a user who likes a certain garment manufacturer tends to purchase other items, or a user group who purchases a certain item tends to have a preference. Data that can analyze the tendency of associating user information and item information, such as whether or not there is, can be created. Such data can be used as a reference when a manufacturer develops a new product, as a reference when a stylist creates coordination information, or as a reference when a user coordinates himself. It is very useful to have a method of use.

  In this way, when analyzing the data of multiple users and analyzing trends, information that can identify the individual of the user, such as name and image information including the user's face, was excluded. It is preferable to handle data in a state.

  As described above, the coordinate information providing system according to the present embodiment is used as an analysis device for the tendency of purchasing items such as clothes and accessories of the user, and the manufacturer that develops clothing and the stylist that provides coordinate information. Information can also be provided to users who consider item purchases.

1 management server device 11 user management unit 1101 user information management unit 1102 stylist information management unit 1103 coordination request management unit 1104 user tendency analysis unit 1105 user information storage unit 1106 stylist information storage unit 1107 coordination request information storage unit 12 item sales management unit 1201 Coordinate information management unit 1202 Order information management unit 1203 Settlement management unit 1204 Delivery management unit 1205 Point grant unit 1206 Point cashing unit 1207 Item information storage unit 1208 Coordinate information storage unit 1209 Order information storage unit 1210 Point information storage unit 13 Chat management unit 1301 Chat management means 1302 Chat information storage unit 1303 Stamp information storage unit 2 Stylist terminal device 3 User terminal device 4 Administrator terminal 5 network

Claims (9)

Coordinate information from the stylist based on the user's request, comprising a management server device, one or more user terminal devices operated by the user, and one or more stylist terminal devices operated by the stylist A coordination providing system that mediates the provision of information and sales of items included in the coordination information,
The management server device is
Coordination request management means for managing coordination requests from the user to the stylist;
A coordination request information storage unit for holding information on the coordination request;
Coordinate information management means for managing the coordinate information created by the stylist based on the coordination request;
A coordinate information storage unit for holding the coordinate information;
An item information storage unit for holding information on each item included in the coordination information;
Order information management means for managing order information for purchasing one or more of the items from the user based on the coordination information;
An order information storage unit for holding the order information;
Payment management means for managing payment of the price corresponding to the order;
Delivery management means for managing delivery of the item based on the order information;
A chat management means for managing a chat corresponding to the coordination request information, used for communication between the stylist and the user;
And a chat information storage unit for holding information related to the chat. The coordination request management means includes means for receiving information input of items owned by the user,
The coordinate providing system according to claim 1, wherein the coordinate information management unit includes a unit that uses an item owned by the user for the coordinate information.   When the management server device settles a price corresponding to the order information based on the coordinate information, point grant means for granting points to the stylist that created the coordinate information, and to the stylist based on the points The coordinate providing system according to claim 1, further comprising point cashing means for paying a reward.   The said chat management part has an insertion image information storage part which hold | maintains the insertion image information used in order to express the material | dough and material of the said item in the said chat, The Claims 1-3 characterized by the above-mentioned. Coordination providing system according to any of the above.   The user management unit analyzes the preference of the user based on information about the user and at least one of the coordination request information, the coordination information, and the order information associated with the user. The coordinate providing system according to any one of claims 1 to 4, further comprising user tendency analysis means.   6. The coordinate information management unit provides the coordinate information created based on the coordinate request information by the user to another user, according to any one of claims 1 to 5. Coordinate providing system. A coordination providing system management server device that mediates provision of coordinate information from a stylist and sales of items included in the coordinate information based on a user's request,
Coordination request management means for managing coordination requests from the user to the stylist;
A coordination request information storage unit for holding information on the coordination request;
Coordinate information management means for managing the coordinate information created by the stylist based on the coordination request;
A coordinate information storage unit for holding the coordinate information;
An item information storage unit for holding information on each item included in the coordination information;
Order information management means for managing order information for purchasing one or more of the items from the user based on the coordination;
An order information storage unit for holding the order information;
Payment management means for managing payment of the price corresponding to the order;
Delivery management means for managing delivery of the item based on the order information;
A chat management means for managing a chat corresponding to the coordination request information, used for communication between the stylist and the user;
And a chat information storage unit that holds information related to the chat. Coordinate request management means, coordinate information management means, order information management means, settlement management means, delivery management means, and chat management means, the operation method of the coordinate information providing system comprising:
The coordination request management means accepts an input of a request from the user, and creates coordination request information from the user to the stylist;
The chat management means creating a chat for communication between the user and the stylist corresponding to the coordination request information;
The coordinate information management means accepts selection of a plurality of items based on the coordinate request information from the stylist, and creates coordinate information;
The order information management means accepting an order for purchasing the item included in the coordination information from the user;
The settlement management means performing a settlement process of a price corresponding to the order;
A step of accepting an input of a delivery preparation status of each of the items included in the order, and a delivery agent instructing batch delivery when all the items included in the order are ready for delivery; A method of operating the coordination providing system, comprising: A coordination providing system management program that mediates provision of coordinate information from a stylist and sales of items included in the coordinate information based on a user's request,
Computer
Coordination request management means for managing coordination requests from the user to the stylist;
Coordinate information management means for managing the coordinate information created by the stylist based on the coordination request;
Order information management means for managing order information for purchasing one or more items from the user based on the coordination;
Payment management means for managing payment of the price corresponding to the order;
Delivery management means for managing delivery of the item based on the order information;
A chat management means for managing a chat corresponding to the coordination request information, used for communication between the stylist and the user;
Coordination providing system management program characterized by functioning as