JP2016191992A - Taxi reservation system, taxi reservation device, and taxi reservation method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a taxi reservation system, a taxi reservation device, and a taxi reservation method that give a user information on a taxi offering services based on a specific station and that execute a taxi reservation.SOLUTION: A taxi reservation system 1 is for giving a user information on a taxi 4 offering services based on a specific station 5 and executing a reservation of the taxi 4, and includes: a taxi reservation unit 2 for giving a user information on the taxi 4 and executing a reservation of the taxi 4; and a reservation management unit 3 sending the information on the taxi 4 to the taxi reservation device 2 and receiving a reservation of the taxi 4 from the taxi reservation device 2.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a taxi reservation system, a taxi reservation device, and a taxi reservation method, and more specifically, a taxi for providing a user with information about a taxi that operates based on a specific stop and executing the taxi reservation. The present invention relates to a reservation system, a taxi reservation device, and a taxi reservation method.

  With the recent declining birthrate and aging population, the problem is that the proportion of the elderly in the population is increasing in Japanese apartments, especially housing estates. In response to these problems, various plans have been implemented to encourage the child-rearing generations to move into the complex and to activate the complex. For example, UR (Independent Administrative Institution Urban Revitalization Organization) offers a “Child Care Discount” that reduces the upper limit of 20% of rent for the child-raising generation.

  These housing complex revitalization plans are achieving certain results, but as a result, the proportion of elderly people with weak legs and mothers with children (especially single mothers) who are vulnerable to traffic movements has increased. ing. In addition, the housing complex is within walking distance from the station, but it is densely built in areas that are difficult to move for those who are vulnerable to transportation, such as areas that are burdened by walking, hills near the station, and intricate back streets. It is often done.

  For this reason, moving to the nearest station, nearby commercial facilities, hospitals, city halls, etc. is a burdensome task for vulnerable traffic movements that are increasing in the housing complex, and this situation hinders the activation of the housing complex. It is one of. Therefore, how to provide transportation means for such vulnerable traffic users is one of the issues in housing complex activation.

  Buses are an important means of transportation for residents of the housing estate. However, as mentioned above, since the housing complex is densely built on a hill or in an intricate alley, there are many cases where the bus cannot enter the housing complex. Therefore, in the end, it is unavoidable to install a bus stop at a place away from the housing complex, which often does not reduce the burden on vulnerable people. In addition, since the densely populated area is not always an area where a certain level of bus users can be expected, the bus operating company is reluctant to operate the bus route that goes around and passes through the densely populated area. There is the present situation that we try for maintenance of bus route of densely populated area.

  On the other hand, taxis are a more important means of transportation for residents of the housing complex. Taxis are small, unlike buses, so they can enter the complex alleys and pick up passengers right before the housing complex. In particular, mothers who are raising children have a lot of baggage such as childcare items for children, so a taxi that can load baggage onto the carrier is very convenient. In the case of a taxi, even if a child starts crying or making noise in the car, there is no surrounding pressure on the mother. For elderly people, taxis that can be moved door-to-door are very convenient.

  Furthermore, the destinations of residents in the housing complex are in front of nearby stations, commercial facilities, nursing homes, hospitals, city halls, childcare support facilities, etc., and are often shared among residents to some extent. For this reason, it is relatively easy for residents of the housing complex to gather residents who share the same destination and share a taxi in a sharing club (residents association or community association) between the residents. Furthermore, taxi sharing by multiple people leads to a reduction in taxi fare per person. For these reasons, taxi sharing is convenient for residents in neighboring housing estates, especially those with weak traffic.

  However, the conventional taxi dispatch (reservation) system as disclosed in Patent Document 1 is a system designed for a taxi driving in a sink. Sink-driven taxis often run in offices and shopping districts where a certain number of passengers can be expected, and rarely do so in residential areas such as housing estates.

  Therefore, the taxi dispatch system described in Patent Document 1 cannot provide effective information to the residents (users) of the housing complex, and encourages the residents of the housing complex to use a taxi, particularly a taxi sharing service. could not.

JP 2004-302943 A

  SUMMARY OF THE INVENTION In view of the above-described conventional problems, the present invention provides a taxi reservation system, a taxi reservation device, and a taxi for providing information on a taxi that operates with a specific stop as a base, and executing the taxi reservation. To provide a reservation method.

Such an object is achieved by the present inventions (1) to (9) below.
(1) A taxi reservation system for providing a user with information on a taxi that operates from a specific stop, and executing the taxi reservation,
A taxi reservation device for providing the information about the taxi to the user and executing the taxi reservation;
A taxi reservation system comprising: a reservation management device configured to transmit the information related to the taxi to the taxi reservation device, and further to accept the taxi reservation from the taxi reservation device.

  (2) The taxi reservation system according to (1), wherein the stop is a public hall, community hall, community center, convenience store, or cafe.

(3) The taxi reservation device
A communication unit for obtaining the information about the taxi;
Based on the information, a display unit for displaying whether the taxi is waiting at the stop,
The taxi reservation system according to (1) or (2), further comprising: a reservation execution unit for executing the taxi reservation.

  (4) The taxi reservation system according to (3), wherein the display unit further displays the maximum number of people who can board the taxi and the current number of people who can book a taxi.

  (5) The taxi reservation system according to (3) or (4), wherein the display unit further displays a scheduled departure time of the taxi when the taxi is waiting at the stop.

  (6) The taxi reservation system according to any one of (3) to (5), wherein the display unit further displays a destination of the taxi when the taxi is waiting at the stop.

  (7) The taxi according to any one of (3) to (6), wherein the display unit further displays a scheduled return time for the taxi to return to the stop when the taxi is not waiting at the stop. Reservation system.

(8) A taxi reservation device for providing information about a taxi operated from a specific stop to a user, and executing the taxi reservation,
A communication unit for obtaining the information about the taxi;
Based on the information, a display unit for displaying whether the taxi is waiting at the stop,
A taxi reservation apparatus comprising: a reservation execution unit for executing the taxi reservation.

(9) A taxi reservation method for providing a user with information about a taxi that operates based on a specific stop using a taxi reservation device, and executing the taxi reservation,
Obtaining the information about the taxi;
Based on the information, displaying whether the taxi is waiting at the stop on the display unit of the taxi reservation device;
A taxi reservation method comprising: performing the taxi reservation.

  According to the present invention, information on a taxi that operates based on a specific stop, such as whether a taxi is waiting at a specific stop located within a walking distance of the housing complex, whether a taxi can be shared, It can be provided to residents (users) of the housing complex and the taxi reservation can be executed. For this reason, it is possible to encourage taxi sharing between residents in the housing complex (town associations and residents' associations) taxi, in particular, taxi sharing, and the taxi fare burden for each resident can be reduced.

It is a figure which shows notionally the taxi reservation system which concerns on 1st Embodiment of this invention. 1 is a block diagram conceptually showing a taxi reservation system and a taxi reservation device according to a first embodiment of the present invention. It is a perspective view which shows the external appearance of the taxi reservation apparatus shown in FIG. It is a front view which shows the external appearance of the reservation management apparatus shown in FIG. It is a figure which shows one example of the display content displayed on the display part of the reservation management apparatus shown in FIG. It is a flowchart which shows the taxi reservation method performed in the taxi reservation system shown in FIG. 1 and FIG. It is a conceptual diagram which shows the operation example of the taxi reservation system shown to FIG. 1 and FIG. It is a figure which shows notionally the taxi reservation system and taxi reservation apparatus which concern on 2nd Embodiment of this invention. It is a figure which shows one example of the taxi reservation apparatus which concerns on 2nd Embodiment of this invention.

  Hereinafter, a taxi reservation system, a taxi reservation device, and a taxi reservation method of the present invention will be described based on preferred embodiments shown in the accompanying drawings.

<First Embodiment>
First, a taxi reservation system, a taxi reservation device, and a taxi reservation method according to the first embodiment of the present invention will be described in detail with reference to FIGS.

  FIG. 1 is a diagram conceptually illustrating a taxi reservation system according to a first embodiment of the present invention. FIG. 2 is a block diagram conceptually showing the taxi reservation system and taxi reservation device according to the first embodiment of the present invention. FIG. 3 is a perspective view showing an appearance of the taxi reservation apparatus shown in FIG. FIG. 4 is a front view showing the appearance of the reservation management apparatus shown in FIG. FIG. 5 is a diagram showing an example of display contents displayed on the display unit of the reservation management apparatus shown in FIG. FIG. 6 is a flowchart showing a taxi reservation method executed in the taxi reservation system shown in FIGS. 1 and 2. FIG. 7 is a conceptual diagram showing an operation example of the taxi reservation system shown in FIGS. 1 and 2. In each drawing used for the following description, the scale is appropriately changed to make each member (component) recognizable. In the following description, the upper side of FIG. 5 is referred to as “upper” or “upper”, and the lower side is referred to as “lower” or “lower”.

  As shown in FIG. 1, the taxi reservation system 1 according to the present invention includes a taxi 4 that operates based on a specific stop 5 designated for a resident of a plurality of housing complexes (collective housing) 6, and information about the taxi 4. Is provided to the residents of the housing complex 6, the taxi reservation device 2 for executing the reservation of the taxi 4, and information on the taxi 4 is transmitted to the taxi reservation device 2 to the residents (users) of the housing complex 6. A reservation management device 3 for accepting a reservation from the reservation device 2. As illustrated, the taxi reservation device 2 is installed in the residence of each resident of the housing complex 6.

  In the taxi reservation system 1 of the present invention, the taxi 4 operates based on a specific stop 5 set for residents of a plurality of housing complexes 6. After transporting passengers from the stop 5 to any destination, the taxi 4 always returns to the stop 5 and waits at the stop 5 for a certain period of time. The driver of the taxi 4 performs vehicle maintenance, vehicle cleaning, toilet breaks, meal breaks, and exchanges with residents of the housing complex 6 at the stop 5 during the waiting time.

  The Japanese Labor Standards Law stipulates that taxi drivers must have a minimum of 3 hours of rest during the working day. As in the taxi reservation system 1 of the present invention, setting a specific stop 5 as a base for taxi operation is advantageous for the driver of the taxi 4 in that it is possible to secure a place for resting and eating breaks. is there.

  The driver of the taxi 4 can become acquainted with the residents of the housing complex 6 by interacting with the residents of the housing complex 6 while waiting (resident) at the stop 5. When taking a questionnaire about the use of taxis from elderly people or mothers raising children, there are many opinions that the taxi driver is a reliable person. Therefore, it is assumed as a main user of the taxi reservation system 1 of the present invention that the driver of the taxi 4 and the residents of the housing complex 6 become acquainted with each other and build up a trust relationship at the stop 5. This leads to encouraging the residents of the housing complex 6 to use the taxi 4. Moreover, the residents of the housing complex 6 can make a reservation for the driver of the acquainted taxi 4 even from their own residence by using the taxi reservation device 2 installed in the residence of each resident.

  The stop 5 functions as a base for the taxi 4 and an exchange for residents of the housing complex 6. The stop 5 is typically a public facility such as a public hall, community hall or community center located within walking distance from the housing complex 6 or a commercial facility having a parking lot such as a convenience store or a cafe (coffee shop). In this way, by setting a public facility that is located within walking distance from the housing complex 6 and where people can freely enter and exit as the operation base of the taxi 4, the driver of the taxi 4 and the residents of the housing complex 6 are encouraged to interact with each other. Can do.

  A reservation management device 3 for transmitting information related to the taxi 4 to the taxi reservation device 2 and receiving a reservation from the taxi reservation device 2 is installed in or near the stop 5. The reservation management device 3 is within walking distance from the stop 5, for example, within 100 to 300 m (in this range, generally a taxi movement is not charged) using any wireless communication technology such as Bluetooth (registered trademark), LTE, 3G, etc. Data communication is performed with the taxi reservation device 2 located in the residence of the resident of the housing complex 6 located in the housing complex 6 located in the housing complex 6 (which does not occur and also reduces the fare burden due to user sharing). In this way, by installing the reservation management device 3 inside or in front of the stop 5, the specific stop 5 can also function as a reservation (allocation) management center for the taxi 4. Next, specific modes of the taxi reservation device 2 and the reservation management device 3 will be described.

<< Taxi reservation device 2 >>
The taxi reservation device 2 is installed in the residence of each resident of the housing complex 6 located within walking distance of the stop 5, and provides information on the taxi 4 to the residents of the housing complex 6 that are potential users of the taxi 4. In addition, it has a function of executing a reservation for the taxi 4 from the residents of the housing complex 6.

  The taxi reservation device 2 may be installed in the residences of all residents of each housing complex 6 located within walking distance of the stop 5, or only in the residences of predetermined residents registered in advance. May be. In the present embodiment, the taxi reservation device 2 is described as a device that is fixedly placed on a desktop or the like, but the present invention is not limited to this. For example, the taxi reservation device 2 may be a portable handheld device.

  As shown in FIGS. 2 and 3, the taxi reservation device 2 includes a control unit 21, a storage unit 22, a display unit 23 for displaying information related to the taxi 4, and a reservation for executing a taxi 4 reservation. An execution unit 24, a voice input / output unit 25 for inputting / outputting a voice, a voice processing unit 26 for processing a voice input from the voice input / output unit 25 and executing an operation corresponding to the voice; A communication unit 27 for communicating with an external device such as the reservation management device 3 and acquiring information about the taxi 4 and a data bus 28 are provided. Each component of the taxi reservation device 2 is connected to a data bus 28, and exchanges various data and various commands via the data bus 28.

  The control unit 21 has a function of controlling the operation of the taxi reservation device 2. The control unit 21 is an arbitrary device that fetches and executes computer-readable instructions stored in the storage unit 22. For example, at least one microprocessor, a microcomputer, a microcontroller, a digital signal processor, a central processing unit (CPU), a state machine, a logic circuit, and the like can be used as the control unit 21.

  The storage unit 22 includes a nonvolatile memory such as a ROM that holds computer-readable instructions read by the control unit 21 and a volatile memory such as a RAM that temporarily stores instructions and data. When the computer-readable command stored in the storage unit 22 is executed by the control unit 21, various operations described in detail below are executed. Data and commands generated during various operations may be temporarily stored in the volatile memory, or may be stored in a hard disk, a USB memory, or the like (not shown).

  The display unit 23 has a function of displaying information on the taxi 4 acquired using the communication unit 27 and providing information to residents of the housing complex 6. An example of the display unit 23 will be described with reference to FIG. FIG. 3A shows an example of the display contents of the display unit 23 when the taxi 4 is waiting at the stop 5. FIG. 3B shows an example of the display content of the display unit 23 when the taxi 4 is not waiting at a specific stop 5.

  As shown in FIG. 3, the taxi reservation device 2 has a substantially trapezoidal shape that can be placed on a tabletop or the like, and a display unit 23 is provided on the front surface of the taxi reservation device 2. The display unit 23 displays a first display unit 231 for displaying whether or not the taxi 4 is waiting at the stop 5, and displays a scheduled departure time / scheduled return time and a destination / return location of the taxi 4. 2, a third display unit 233 for displaying the maximum number of people who can ride in the taxi 4 and the current number of people who can be reserved, and a function as an input reception unit for executing a reservation for the taxi 4. A fourth display unit 234. The display unit 23 may include an additional display unit that displays other information as necessary, in addition to the first to fourth display units.

  The first display unit 231 has a function of displaying information regarding whether or not the taxi 4 is waiting at the stop 5. In the illustrated form, the first display unit 231 is a first indicator lamp 2311 that lights up when the taxi 4 is waiting at the stop 5, and a first indicator 231 that is turned on when the taxi 4 is not waiting at the stop 5. 2 indicator lamps 2312. A resident of the housing complex 6 grasps whether the taxi 4 is waiting at the stop 5 by observing which of the first indicator lamp 2311 and the second indicator lamp 2312 is lit. Can do.

  For example, in FIG. 3A, since the first indicator lamp 2311 is turned on and the second indicator lamp 2312 is turned off, it can be seen that the taxi 4 is currently waiting at the stop 5. On the other hand, in FIG. 3B, since the first indicator lamp 2311 is turned off and the second indicator lamp 2312 is lit, it can be seen that the taxi 4 is not currently waiting at the stop 5.

  In the present embodiment, the first display unit 231 includes the indicator lamps 2311 and 2312, but the present invention is not limited to this. For example, the first display unit 231 is composed of one indicator lamp, and information on whether the taxi 4 is waiting at the stop 5 depending on the lighting state (flashing, lighting, extinguishing) of the indicator lamp and the emission color. May be displayed.

  As an example, a case is assumed in which information regarding whether or not the taxi 4 is waiting at the stop 5 is displayed according to the lighting state of the indicator lamp. In this case, the indicator light is turned on when the taxi 4 is waiting at the stop 5, and the indicator light is turned off when the taxi 4 is not waiting at the stop. Further, when the scheduled departure time of the taxi 4 approaches, or when the remaining number of people who can reserve the taxi 4 is one, the indicator light may be blinked.

  As another example, a case is assumed in which information regarding whether or not the taxi 4 is waiting at the stop 5 is displayed based on the color of the indicator light. In this case, when the taxi 4 is waiting at the stop 5, the indicator light emits blue, and when the taxi 4 is not waiting at the stop, the indicator light emits red. In addition, when the departure time of the taxi 4 approaches, or when the remaining number of people who can make a reservation for the taxi 4 is one, the indicator light may be emitted in yellow.

  The second display unit 232 has a function of displaying the scheduled departure time / return scheduled time and destination / return location of the taxi 4. The 2nd display part 232 is comprised by displays, such as a liquid crystal display and organic EL, and is comprised so that the display content of a display may be changed suitably according to a state.

  As shown in FIG. 3A, when the taxi 4 is waiting at the stop 5, the destination and scheduled departure time of the taxi 4 are displayed on the second display unit 232. On the other hand, as shown in FIG. 3B, when the taxi 4 is not waiting at the stop 5, the name of the stop 5 that is the return place of the taxi 4 and the scheduled return time are displayed on the second display portion 232. Is displayed.

  The information displayed on the second display unit 232 is not limited to the destination / return location and the scheduled departure time / return scheduled time of the taxi 4 described above. For example, the name of the driver of the taxi 4 and the taxi 4 Additional information useful when the resident of the housing complex 6 reserves the taxi 4, such as the scheduled operation end time, may be further included.

  The third display unit 233 has a function of displaying the maximum number of people who can ride the taxi 4 and the current number of people who can book a taxi 4. In the illustrated form, the third display unit 233 includes a plurality of third indicator lamps 2331. The number of the third indicator lamps 2331 corresponds to the maximum number of people who can ride the taxi 4. Further, the number of third indicator lights 2331 that are lit corresponds to the current number of passengers of the taxi 4. Accordingly, the residents of the housing complex 6 visually observe the third indicator lamp 2331 to equal the maximum number of people who can ride the taxi 4 and the current number of people who can be reserved (the number of third indicator lights 2331 that are not lit). ).

  In the example of FIG. 3A, since the number of the third indicator lamps 2331 is 4, it can be seen that the maximum number of people who can get in the taxi 4 is four. Moreover, since the number of the 3rd indicator lights 2331 which are lit is 2, it turns out that the current number of passengers is 2 and the number of people who can be reserved is 2 now. Further, when the taxi 4 leaves the stop 5, all the third indicator lamps 2331 are turned off as shown in FIG.

  In addition, although the 1st display part 231 and the 3rd display part 233 of this embodiment are comprised using the indicator lamp, this invention is not limited to this. For example, like the second display unit 232, the first display unit 231 and the third display unit 233 are configured by a display, and the display content of the display is appropriately changed according to the state. May be.

  The fourth display unit 234 has a function as an operation input unit for a resident of the housing complex 6 to reserve a taxi 4. The fourth display unit 234 includes an information display unit such as a liquid crystal display and a touch panel attached to the information display unit. The fourth display unit 234 has two functions of an information display function and an input reception function by a touch operation, that is, a touch panel display function. have.

  The fourth display unit 234 includes a reservation touch panel 2341 for a resident of the housing complex 6 to make a reservation and an information input touch panel 2342 for inputting information necessary for the reservation of the taxi 4.

  The fourth display unit 234 is activated only while the taxi 4 is waiting at the stop 5 as shown in FIG. 3A, and the taxi 4 is stopped at the stop 5 as shown in FIG. Inactive while not waiting. Thereby, it is possible to reliably prevent the reservation from being executed while the taxi 4 is not waiting at the stop 5.

  The information input touch panel 2342 displays various types of information necessary for executing a taxi 4 reservation. A resident of the housing complex 6 visually observes the information input touch panel 2342 and selects any one of the information input touch panels 2342 by touch operation, thereby providing various information necessary for executing the reservation of the taxi 4 to the taxi reservation device. 2 can be entered.

  For example, when a resident of the housing complex 6 wants to make a reservation for the taxi 4, first, as shown in FIG. 3A, the user touches one of the destinations displayed on the information input touch panel 2342. Select by operation. When a purpose is selected by a resident of the housing complex 6, the information input touch panel 2342 changes the display content from “destination” to “number of passengers”. Residents in the housing complex 6 visually check the information “1 person”, “2 people”, “3 people”, and “4 people” displayed on each information input touch panel 2342, and any one of the information input touch panels 2342. By selecting one by a touch operation, the “number of passengers” can be designated. The information displayed and selected on the information input touch panel 2342 is not limited to the above “destination” and “passenger number”. For example, a keyboard for inputting other necessary information (passenger name, address, etc.) may be displayed on the information input touch panel 2342, and information may be input by a touch operation on the displayed keyboard.

  After the information necessary for the reservation of the taxi 4 is selected, the resident of the housing complex 6 touches the reservation touch panel 2341. When the reservation touch panel 2341 is touched, the reservation execution unit 24 executes the reservation for the taxi 4.

  In the illustrated form, the number of information input touch panels 2342 is four, but the present invention is not limited to this. The number of information input touch panels 2342 can be changed as appropriate according to the number of places frequently visited by residents of the housing complex 6, the maximum number of people who can ride the taxi 4, and the like. In addition, the destination displayed on each information input touch panel 2342 can also be appropriately changed according to the needs of the residents of the housing complex 6 by the input from the reservation management device 3.

  In the above description, the first to fourth display units of the display unit 23 have been described as being different components, but the present invention is not limited to this. For example, the display unit 23 may be composed of a single touch panel display. In this case, one display is displayed on the first to fourth display sections so as to be distinguished from each other in software, and displays various information to be displayed by the first to fourth display sections according to the situation.

  The reservation execution unit 24 generates and transmits reservation data to be transmitted to the reservation management device 3 via the communication unit 27 in response to a touch operation on the fourth display unit 234 by a resident of the housing complex 6. It has a function to execute. The reservation data further includes information for identifying the taxi reservation device 2 such as the ID number of the taxi reservation device 2 in addition to the information entered by the residents of the housing complex 6 such as “destination” and “number of passengers”. May be. Thereby, the reservation management apparatus 3 can specify from which taxi reservation apparatus 2 the reservation data is transmitted.

  The voice input / output means 25 has a function of inputting a voice from a resident of the housing complex 6 and outputting a predetermined voice. The voice input / output means 25 includes a microphone for inputting voices of residents in the housing complex 6 and a speaker for outputting voices.

  In the example of FIG. 3, the voice input / output means 25 is provided at the upper right front of the taxi reservation device 2, but the present invention is not limited to this. For example, the voice input / output unit 25 may be provided on the side surface, the back surface, the top surface, or the like of the taxi reservation device 2.

  Residents in the housing complex 6 can input information using the voice input / output means 25 instead of using the fourth display unit 234 described above. For example, a resident of the housing complex 6 can input information such as “I want to reserve two people in front of the station A” by voice. In general, since elderly people are not good at operating the equipment, by using the voice input / output means 25, the taxi reservation device 2 of the present invention can be a device that is easy to use for the elderly.

  The voice input / output means 25 may output a reservation confirmation voice such as “Are you sure you want to make a reservation for two people in front of station A?”. In addition, when the taxi 4 is reserved and the scheduled departure time of the taxi 4 approaches, the voice input / output means 25 indicates that the scheduled departure time of the taxi 4 is approaching by a warning sound or voice. The person may be notified. In this way, by making it possible to execute a warning by voice, the taxi reservation device 2 can be made user-friendly, that is, universally designed for an elderly person whose vision has deteriorated.

  Further, the voice input / output unit 25 may function as a wireless communication device in cooperation with the voice input / output unit 35 of the reservation management apparatus 3. For example, if the resident of the housing complex 6 who made the reservation does not gather at the stop 5 at the scheduled departure time of the taxi 4, the driver of the taxi 4 will call the taxi reservation device 2 of the resident of the housing complex 6 that performed the reservation, Using the voice input / output means 35 of the reservation management device 3, a call is made to confirm the safety of the residents of the housing complex, such as “It is the scheduled departure time, but has not yet come. May be.

  The sound processing unit 26 has a function of analyzing sound input via the sound input / output unit 25 and executing an operation corresponding to the sound. For example, as in the above-described example, when a voice saying “I want to make a reservation for two people in front of station A” is input via the voice input / output means 25, the voice processing unit 26 performs voice analysis, and “A Information such as “front of station”, “two people”, “want to reserve” is extracted from the input voice. Thereafter, the voice processing unit 26 performs operations such as outputting a confirmation voice and outputting a reservation data generation command to the reservation execution unit 24 based on the extracted information.

  The communication unit 27 is used for data communication with the reservation management device 3. The communication unit 27 performs wireless communication with the reservation management device 3 and transmits the reservation data generated by the reservation execution unit 24. Further, the communication unit 27 receives information about the taxi 4 such as whether or not the taxi 4 is waiting at the stop 5 from the reservation management device 3, the departure time of the taxi 4, destination setting, and the number of passengers that can be reserved. When the communication unit 27 receives information related to the taxi 4, the taxi reservation device 2 stores the received information in the storage unit 22, and appropriately changes the display content of the display unit 23 based on the received information.

  The communication unit 27 performs wireless communication with the reservation management apparatus 3 using any wireless communication technology such as Bluetooth (registered trademark), LTE, and 3G. In particular, the communication unit 27 performs wireless communication with the reservation management apparatus 3 using Bluetooth. It is preferable to carry out. As described above, the taxi reservation device 2 and the reservation management device 3 (stop 5) are only a relatively short distance away, and Bluetooth is a technology suitable for wireless communication over a relatively short distance of several hundred meters or less. Because.

<< Reservation management device 3 >>
Next, the reservation management apparatus 3 will be described in detail with reference to FIG. 1, FIG. 2, FIG. 4, and FIG. As shown in FIG. 1, the reservation management device 3 is installed inside or in front of a stop 5 set as a base of the taxi 4. The reservation management device 3 has a function of transmitting information related to the taxi 4 to the taxi reservation device 2 and receiving a reservation from the taxi reservation device 2.

  As shown in FIG. 2, the reservation management device 3 includes a control unit 31, a storage unit 32, a display unit 33 for displaying information related to the taxi 4, and reservation data or display unit 33 received from the taxi reservation device 2. Based on the input to the reservation processing unit 34 for processing the reservation of the taxi 4, the voice input / output means 35 for inputting / outputting voice, and the voice input from the voice input / output means 35, A voice processing unit 36 for executing an operation according to voice, a communication unit 37 for communicating with an external device such as an information processing terminal of the driver of the reservation management device 3 or taxi 4, and the reservation management device 3 A monitoring camera 38 for monitoring the surroundings and a data bus 39 are provided. Each component of the reservation management device 3 is connected to a data bus 39, and exchanges various data and various instructions via the data bus 39.

  As shown in FIG. 4, in the present embodiment, the reservation management device 3 includes a base 310, a pole 320 that is supported on the base 310, has a distal end bent in a horizontal direction, and extended. , A housing 330 provided at a substantially central portion in the height direction of the pole 320, a signboard 340 provided above the housing 330, and a monitoring camera 38 provided at the tip of the pole 320. Appearance. A display unit 33 and audio input / output means 35 are provided on the front surface of the housing 330, and each component of the reservation management apparatus 3 excluding the monitoring camera 38 is housed in the housing 330.

  The control unit 31 has a function of controlling the operation of the reservation management device 3. The control unit 31 is an arbitrary device that fetches and executes computer-readable instructions stored in the storage unit 32, similar to the control unit 21 of the taxi reservation device 2.

  The storage unit 32 includes a nonvolatile memory such as a ROM that holds computer-readable instructions read by the control unit 31, and a volatile memory such as a RAM that temporarily stores instructions and data.

  The display unit 33 has a function of displaying information on the taxi 4 and providing the information to the residents of the housing complex 6. Moreover, the display part 33 is comprised by the information display part, such as a liquid crystal display, and the touch panel stuck on the information display part similarly to the 4th display part 234 of the taxi reservation apparatus 2, and has a touch panel display function. ing.

  FIG. 5 shows an example of display contents displayed on the display unit 33. As shown in FIG. 5, information corresponding to the information displayed on the first to fourth display units of the taxi reservation device 2 is displayed on the display unit 33. In addition, the resident of the housing complex 6 can execute the reservation of the taxi 4 without using the taxi reservation device 2 by touching the image displayed on the display unit 33. In addition, the information on the taxi 4 displayed on the display unit 33 is not limited to this, and, similarly to the display unit 23 of the taxi reservation device 2, whether the taxi 4 is waiting at the stop 5, the destination, and the number of people who can be reserved. It can be changed as appropriate according to various situations such as the reservation status.

  Further, as described above, the display unit 33 has a touch panel display function. Therefore, a resident of the housing complex 6 performs a touch operation on the display unit 33 while referring to the screen displayed on the display unit 33 to make a reservation for the taxi 4 such as “destination” and “number of passengers”. Necessary information can be entered.

  The reservation processing unit 34 has a function of processing a reservation for the taxi 4 based on reservation data received from the taxi reservation device 2 or information directly input to the display unit 33. In addition, the reservation processing unit 34 compares the current reservation status with the reservation data received from the taxi reservation device 2 or information directly input to the display unit 33, and can receive a reservation received or input. Judge whether there is.

  For example, in the current reservation situation of the taxi 4, the destination included in the reservation data or entered information is a destination other than “A station direction”, even though the destination is “A station direction”, for example, In the case of “C shopping street” whose direction is different from “A station direction”, the reservation processing unit 34 determines that the reservation cannot be received. In this case, the reservation processing unit 34 does not execute the reservation, and the reservation management device 3 notifies the residents of the housing complex 6 that executed the reservation that the input reservation cannot be accepted.

  When a resident of the housing complex 6 reserves a taxi 4 via the taxi reservation device 2, the reservation management device 3 performs data communication with the taxi reservation device 2 via the communication unit 37. The voice input / output means 25 outputs a voice notifying that the reservation cannot be accepted. On the other hand, when a resident of the housing complex 6 executes a reservation for the taxi 4 by touching the display unit 33 of the reservation management device 3, the reservation management device 3 cannot accept the reservation on the display unit 33. Is displayed, and the sound input / output means 35 outputs a sound notifying that the reservation cannot be accepted.

  The reservation processing unit 34 compares the current reservation status with the reservation data received from the taxi reservation device 2 or the information directly input to the display unit 33, and the received or input reservation can be accepted. If it is determined, the reservation of the taxi 4 is executed, and the reservation management device 3 notifies the residents of the housing complex 6 that executed the reservation that the reservation of the taxi 4 has been accepted.

  When a resident of the housing complex 6 reserves a taxi 4 via the taxi reservation device 2, the reservation management device 3 performs data communication with the taxi reservation device 2 via the communication unit 37. The voice input / output means 25 outputs a voice notifying that the reservation has been accepted. On the other hand, when a resident of the housing complex 6 executes a reservation for the taxi 4 by touching the display unit 33 of the reservation management device 3, the reservation management device 3 informs the display unit 33 that the reservation has been accepted. The image to be notified is displayed, and a sound notifying that the reservation has been accepted is output from the sound input / output means 35.

  When the reservation processing unit 34 accepts a reservation for the taxi 4, the reservation management device 3 changes the display content of the display unit 33 based on the accepted reservation. Furthermore, the reservation management device 3 performs data communication with the taxi reservation device 2 via the communication unit 37 and updates the display content of the display unit 23 of the taxi reservation device 2.

  The voice input / output unit 35 and the voice processing unit 36 have the same configurations and functions as the voice input / output unit 25 and the voice processing unit 26 of the taxi reservation apparatus 2, and thus description thereof is omitted.

  The communication unit 37 is used to perform wireless communication with the information processing terminal of the taxi reservation device 2 or taxi 4 driver. As described above, the communication unit 37 receives the reservation data related to the taxi reservation from the taxi reservation device 2, and further transmits information related to the taxi reservation device 2 to the taxi reservation device 2. Further, the communication unit 37 is also used for receiving data from an information processing terminal (for example, a mobile phone, a smartphone, a GPS terminal, a PDA terminal, etc.) of the driver of the taxi 4.

  For example, when returning to the stop 5, the driver of the taxi 4 transmits the next scheduled departure time to the reservation management device 3 using his / her information processing terminal. Furthermore, the driver of the taxi 4 transmits the scheduled return time to the reservation management device 3 using his / her information processing terminal when or before leaving the stop 5.

  When the reservation management device 3 receives data from the driver of the taxi 4 via the communication unit 37, the reservation management device 3 changes the display content of the display unit 33 according to the received data, and further the display unit 23 of the taxi reservation device 2. The data communication with the taxi reservation device 2 is executed in order to change the display content.

  The monitoring camera 38 has a function of monitoring the periphery of the reservation management device 3 and determining whether or not there are suspicious persons, rescuers such as sick persons or injured persons in the vicinity. When the surveillance camera 38 detects suspicious behavior (for example, kicking, scolding, scribbling, etc.) of the reservation management device 3, or there is a person who does not move due to falling around the reservation management device 3. The reservation management device 3 uses the communication unit 37 to transmit a notification to the driver's information terminal of the taxi 4 and the taxi reservation device 2 of the resident of the housing complex 6, and the periphery of the reservation management device 3. Notify that an abnormal situation has occurred. Thus, the reservation management apparatus 3 can monitor the security around the stop 5 by using the monitoring camera 38. In addition, as a technique for the surveillance camera 38 to analyze each person's action from an image, a known image surveillance technique can be used.

<< taxi reservation method S100 >>
Next, with reference to FIG. 6, the taxi reservation method S100 executed in the taxi reservation system 1 of the present invention will be described in detail.

  First, in step S <b> 101, the driver of the taxi 4 returns to the stop 5. Next, in step S102, the driver of the taxi 4 transmits the scheduled departure time of the next operation to the reservation management device 3 using his / her information processing terminal. In step S102, the driver of the taxi 4 touches the display unit 33 of the reservation management device 3 without using the information processing terminal, and inputs the scheduled departure time of the next operation to the reservation management device 3. May be.

  When the reservation management device 3 receives the scheduled departure time of the next operation of the taxi 4, the display content of the display unit 33 is displayed in step S <b> 103 as the display content corresponding to the state where the taxi 4 is waiting at the stop 5 (for example, , The display content of the display unit 33 shown in FIG. At this time, the destination displayed on the display unit 33 is “undecided”, and the scheduled departure time is the received scheduled departure time.

  In step S <b> 103, the reservation management device 3 transmits the scheduled departure time of the next operation of the taxi 4 to the taxi reservation device 2 of each resident in the housing complex 6 through the communication unit 37. In step S104, the taxi reservation device 2 updates the display content of the display unit 23 based on the received scheduled departure time. Specifically, the taxi reservation device 2 turns off the second indicator lamp 2312 of the first display unit 231 and turns on the first indicator lamp 2311. Further, the destination displayed on the second display unit 232 of the taxi reservation device 2 is set to “undecided”, and the scheduled departure time is changed to the received scheduled departure time.

  Next, in step S <b> 105, the residents of the housing complex 6 visually check the display unit 23 of the taxi reservation device 2 to grasp information about the taxi 4, and then make a reservation for the taxi 4 using the taxi reservation device 2. To do. When a taxi 4 reservation is executed by a resident of the housing complex 6, reservation data including the ID number, destination, number of passengers, etc. of the taxi reservation device 2 is generated by the reservation execution unit 24 and reserved via the communication unit 27. The reservation data is transmitted to the management device 3. In step S105, the resident of the housing complex 6 may reserve the taxi 4 by touching the display unit 33 of the reservation management device 3 without using the taxi reservation device 2. In this case, step S <b> 105 for executing the reservation for the taxi 4 is executed by the reservation management device 3.

  Next, in step S106, the reservation management device 3 uses the reservation processing unit 34 to display the current reservation status and the reservation data received from the taxi reservation device 2 or information directly input to the display unit 33. A comparison is made to determine whether the received or inputted reservation is acceptable. If it is determined in step S106 that the received or input reservation is unacceptable, the reservation processing unit 34 does not execute the reservation, and the reservation management device 3 does not receive the voice input / output means 25 of the taxi reservation device 2 or The voice input / output means 35 of the reservation management device 3 is used to notify the resident of the housing complex 6 who has executed the reservation that the input reservation cannot be accepted. On the other hand, if it is determined in step S106 that the received or input reservation is acceptable, the reservation processing unit 34 executes the reservation for the taxi 4, and the reservation management device 3 receives the voice input from the taxi reservation device 2. Using the output means 25 or the voice input / output means 35 of the reservation management device 3, the resident of the housing complex 6 that made the reservation is notified that the reservation for the taxi 4 has been accepted.

  When the reservation for the taxi 4 is accepted in step S106, the reservation management device 3 updates the display content of the display unit 33 based on the accepted reservation in step S107. Specifically, the reservation management device 3 changes the destination displayed on the display unit 33 and the number of people that can be reserved based on the contents of the accepted reservation. At the same time, the reservation management device 3 transmits the details of the reservation accepted to the taxi reservation device 2 of each resident of the housing complex 6 via the communication unit 37. If it is determined in step S106 that the reservation for taxi 4 cannot be accepted, step S107 is not executed.

  When the taxi reservation device 2 receives the details of the reservation accepted from the reservation management device 3, the taxi reservation device 2 updates the display content of the display unit 23 in step S108. Specifically, the taxi reservation device 2 changes the destination displayed on the second display unit 232 based on the contents of the received reservation, and the third indicator lamp of the third display unit 233. 2331 lights up as many as the number of passengers.

  The above-described steps S105 to S108 are repeatedly executed according to the operation of the residents of the housing complex 6 until the number of people that can be reserved becomes zero or the time reaches the scheduled departure time of the taxi 4.

  When the time reaches the departure time of the taxi 4, in step S109, the driver of the taxi 4 transmits the scheduled return time to the reservation management device 3 using his / her information processing terminal, and executes the passenger reservation 6 Take the resident and leave for the destination. When the reservation management device 3 receives the scheduled return time from the information processing terminal of the taxi 4, the display content corresponding to the state in which the taxi 4 is not waiting at the stop 5 is displayed as the display content on the display unit 33 in step S <b> 110 (for example, The display content is the same as the display content of the display unit 23 of the taxi reservation device 2 shown in FIG. At the same time, the reservation management device 3 transmits the scheduled return time of the taxi 4 to the taxi reservation device 2 of each resident in the housing complex 6 via the communication unit 37.

  When the taxi reservation device 2 receives the scheduled return time of the taxi 4 from the reservation management device 3, the display content of the display unit 23 is displayed corresponding to the state in which the taxi 4 is not waiting at the stop 5 in step S111 (for example, , The display content of the display unit 23 shown in FIG.

  Thereafter, when the taxi 4 returns to the stop 5, the taxi reservation method S100 described above is executed again. The taxi reservation method S100 described above is repeatedly executed until the taxi 4 finishes its daily operation.

  Next, an operation example of the taxi reservation system 1 will be described in detail with reference to FIG. The taxi reservation system 1 described above is not operated in a wide range such as one city or one prefecture, but is located within a walking distance of radius R centering on the stop 5 (reservation management device 3). It is operated for residents of the housing complex 6.

  The radius R that defines the area in which the taxi reservation system 1 is operated is not particularly limited, but is normally set to about 100 to 300 m, which is within walking distance of elderly people and vulnerable people such as mothers who are raising children. If the value of the radius R is below the lower limit value, the number of residents in the housing complex 6 that are users of the taxi reservation system 1 decreases, and the profit of the taxi 4 cannot be secured. On the other hand, if the value of the radius R exceeds the above upper limit value, it becomes difficult for a vulnerable person to move to the stop 5 on foot, and the convenience of the taxi 4 that operates using the stop 5 as a base is reduced.

  Therefore, as shown in FIG. 7, the taxi reservation system 1 of the present invention is preferably operated individually for each area having a relatively small radius R centered on the stop 5 (reservation management device 3). In addition, the number of taxis 4 operating from the stop 5 and the mode of operation thereof can be changed as appropriate according to the needs of the residents 6 in the housing estates 6 in each area. For example, in the area A where residents of the housing complex 6 have a great need for the taxi 4, a plurality of taxis 4 are deployed as taxis that operate based on the stop 5. On the other hand, in the region B where the needs of the residents 6 in the housing complex 6 are small, one taxi 4 is deployed as a taxi that operates from the stop 5 as a base. In area C, where residents in the housing complex 6 have the least need for taxis 4, one taxi 4 is deployed as a taxi that operates from the stop 5 only during the time period from 10 am to 5 pm. The

  In this way, at least one taxi 4 is deployed as a taxi that operates based on a specific stop 5, and information about the taxi 4 is provided to residents (users) of the housing complex 6 in each area. By using the taxi reservation device 2 for executing the reservation, the information relating to the taxi 4 to the taxi reservation device 2, and the reservation management device 3 for receiving the reservation from the taxi reservation device 2, the present invention is used. The taxi reservation system 1 can prompt the residents (users) of the housing estates 6 in each area to use a taxi, in particular, to share a taxi.

Second Embodiment
Next, with reference to FIG. 8 and FIG. 9, the taxi reservation system 1, the taxi reservation device 2, and the taxi reservation method S100 according to the second embodiment of the present invention will be described in detail.

  FIG. 8 is a diagram conceptually illustrating a taxi reservation system and a taxi reservation device according to the second embodiment of the present invention. FIG. 9 is a diagram illustrating an example of a taxi reservation device according to the second embodiment of the present invention.

  Hereinafter, the taxi reservation system 1, the taxi reservation device 2, and the taxi reservation method S100 of the second embodiment will be described with a focus on differences from the first embodiment, and description of similar matters will be omitted.

  In the taxi reservation system 1, taxi reservation device 2 and taxi reservation method S100 of the second embodiment, the taxi reservation device 2 is constituted by a general-purpose information processing terminal such as a desktop computer, a laptop computer, a mobile phone, a smartphone, a PDA terminal, Except that data communication between the taxi reservation device 2 and the reservation management device 3 is executed via the network 7, it is the same as the taxi reservation system 1, taxi reservation device 2 and taxi reservation method S100 of the first embodiment. It is.

  The taxi reservation device 2 of the second embodiment is configured by a general-purpose information processing terminal that starts an application and software that can execute functions equivalent to those of the taxi reservation device 2 of the first embodiment. Furthermore, in this embodiment, data communication between the taxi reservation device 2 and the reservation management device 3 is executed via a wired or wireless network 7 such as the Internet, WAN, or LAN.

  FIG. 9 is a diagram illustrating an example of the taxi reservation device 2 according to the second embodiment. In this example, a smartphone is used as the general-purpose information processing terminal. The display unit 23 of the taxi reservation device 2 according to the present embodiment has two functions of an information display function and an input reception function by a touch operation, that is, a touch panel display function. Therefore, the user of the housing complex 6 can execute the reservation of the taxi 4 described above by performing a touch operation on the display unit 23 while referring to the information regarding the taxi 4 displayed on the display unit 23.

  Even when the taxi reservation device 2 having such a configuration is used, it is possible to provide functions / effects equivalent to those of the taxi reservation system 1, the taxi reservation device 2 and the taxi reservation method S100 of the first embodiment described above.

  The taxi reservation system, taxi reservation device, and taxi reservation method of the present invention have been described based on the illustrated embodiment. However, the present invention is not limited to this, and each configuration exhibits the same function. Can be substituted for any possible, or any configuration can be added. For example, the arbitrary structures of the said 1st-2nd embodiment can also be combined.

  DESCRIPTION OF SYMBOLS 1 ... Taxi reservation system 2 ... Taxi reservation apparatus 21 ... Control part 22 ... Memory | storage part 23 ... Display part 231 ... 1st display part 2311 ... 1st display lamp 2312 ... 2nd display lamp 232 ... 2nd display part 233 ... Third display unit 2331 ... Third indicator lamp 234 ... Fourth display unit 2341 ... Reservation touch panel 2342 ... Information input touch panel 24 ... Reservation execution unit 25 ... Audio input / output means 26 ... Audio processing unit 27 ... Communication unit DESCRIPTION OF SYMBOLS 28 ... Data bus 3 ... Reservation management apparatus 31 ... Control part 32 ... Memory | storage part 33 ... Display part 34 ... Reservation process part 35 ... Voice input / output means 36 ... Voice processing part 37 ... Communication part 38 ... Surveillance camera 39 ... Data bus 310 ... Base 320 ... Pole 330 ... Case 340 ... Signboard 4 ... Taxi 5 ... Stop 6 ... Place 7 ... Network A, B, C Regional S100 ... taxi reservation method S101~S111 ... step

Claims (9)

A taxi reservation system for providing a user with information about a taxi that operates from a specific stop, and executing the taxi reservation,
A taxi reservation device for providing the information about the taxi to the user and executing the taxi reservation;
A taxi reservation system comprising: a reservation management device configured to transmit the information related to the taxi to the taxi reservation device, and further to accept the taxi reservation from the taxi reservation device.   The taxi reservation system according to claim 1, wherein the stop is a public hall, community hall, community center, convenience store or cafe. The taxi reservation device
A communication unit for obtaining the information about the taxi;
Based on the information, a display unit for displaying whether the taxi is waiting at the stop,
The taxi reservation system of Claim 1 or 2 provided with the reservation execution part for performing the reservation of the said taxi.   The taxi reservation system according to claim 3, wherein the display unit further displays the maximum number of people who can board the taxi and the current number of people who can book a taxi.   The taxi reservation system according to claim 3 or 4, wherein the display unit further displays a scheduled departure time of the taxi when the taxi is waiting at the stop.   The taxi reservation system according to any one of claims 3 to 5, wherein the display unit further displays a destination of the taxi when the taxi is waiting at the stop.   The taxi reservation system according to any one of claims 3 to 6, wherein the display unit further displays a scheduled return time when the taxi returns to the stop when the taxi is not waiting at the stop. A taxi reservation device for providing a user with information on a taxi that operates based on a specific stop, and executing the taxi reservation,
A communication unit for obtaining the information about the taxi;
Based on the information, a display unit for displaying whether the taxi is waiting at the stop,
A taxi reservation apparatus comprising: a reservation execution unit for executing the taxi reservation. A taxi reservation method for providing a user with information about a taxi that operates based on a specific stop using a taxi reservation device, and executing the taxi reservation,
Obtaining the information about the taxi;
Based on the information, displaying whether the taxi is waiting at the stop on the display unit of the taxi reservation device;
A taxi reservation method comprising: performing the taxi reservation.

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