JP2015225639A - Reservation reception device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To reduce a work load applied to a user in input of reservation information of reservation tickets of a train for plural days of same time.SOLUTION: A reservation reception device 10 receives reservation of a reservation ticket of a train from a terminal 20. The reservation reception device 10 comprises a reservation reception part 11 which receives a first use date of the train of optional departure time for reservation inputted from the terminal 20 and identification information of the train, from the terminal 20, creates other use date input screen information on which the first use date and at least other second use data in which departure time is same to that of the first use date, corresponding to the identification information of the train, can be inputted, then sends the input screen information to the terminal 20, receives the second use date inputted on the terminal 20 from the terminal 20 and creates reservation information based on the train identification information and the first and second use dates.

Description

  The present invention relates to a seat reservation receiving apparatus, and more particularly to a reservation receiving apparatus effective for use in a railway system.

  2. Description of the Related Art Conventionally, a seat reservation management system (reservation management device) that performs reservation of a designated ticket such as a designated seat express ticket for a train operated by a railway company and management of the ticket is known. For example, a ticket reservation comprising: a user terminal such as a portable terminal or a computer; a user management host capable of communicating with the user terminal via a network; a designated seat ticket host as a seat reservation management server; and a credit host A system is known (see, for example, Patent Document 1). The user terminal connects to the user management host, displays an input screen for reservation information received from the user management host, accepts input of reservation information for a plurality of tickets from the user, registers in the user management host, and is input. Sent credit card information to the user management host. The user management host causes the reserved seat ticket management host to perform reservation processing based on the received reservation information of the plurality of tickets, and performs processing for settlement of the reservation of the plurality of tickets to the credit host based on the received credit card information. Let them be done together.

  There is also known a system that allows a user holding a commuter commuter pass to get on a reserved seat on a train. Such a user sets a boarding station as a predetermined station near his / her home or office, and uses a plurality of reserved seat tickets for the same line (route), departure time and type of train (for example, XX line limited express 12). I often make reservations by day.

Japanese Patent No. 4487661

  However, in the ticket reservation system of Patent Document 1, a plurality of tickets are reserved by repeating display of one ticket input screen, input of reservation information on the input screen, and display of reservation completion. . For this reason, in order to reserve a reserved seat ticket for a plurality of days for the same type of train, it has been necessary to repeat a plurality of reservations. For this reason, in each reservation, it is necessary to perform an operation of inputting the type of train, a boarding date for one train, and information for settlement, and the work burden on the user is large.

  The subject of this invention is reducing the user's work burden in the reservation information input of the designated ticket of the train of the same time for several days.

In order to solve the above problems, the present invention provides:
A reservation accepting device that accepts a reservation for a designated train ticket from a terminal device,
A first receiving means for receiving, from the terminal device, a first use date of a train at an arbitrary arrival and departure time inputted in the terminal device and identification information of the train;
Input screen generating means for generating other usage date input screen information capable of inputting at least one second usage date other than the same departure and arrival time corresponding to the received train identification information. When,
Transmitting means for transmitting the generated other use day input screen information to the terminal device;
Second receiving means for receiving from the terminal device a second usage date input at the terminal device;
Reservation information generating means for generating reservation information based on the received identification information of the train and the first and second use dates.

Also, preferably
Reservation executing means for transmitting the reservation information generated by the reservation information generating means to a reservation management apparatus that accepts reservations is provided.

Also, preferably
The reservation of the designated ticket is a ticketless reservation that does not involve the issuance of paper on which the reservation details are printed,
The reservation execution means receives the reservation result information corresponding to the reservation information from the reservation management device, and when the reservation result information indicates that the reservation has been made, the reservation execution means Send to the reservation management device, receive the result information of the ticketing,
In accordance with the result information of the reservation or the ticketing, a mail transmission unit is provided for generating an email indicating the result of the reservation or the ticketing and transmitting it to the terminal device.

Also, preferably
The mail includes the reservation information and seat designation information when the result of the ticket issuance is issued, and functions as an alternative medium for the designated ticket.

Also, preferably
The train identification information includes the type of train and departure and arrival times,
The input screen generating means generates other usage date input screen information that allows the second usage date corresponding to the received train identification information to have the same first usage date and departure time.

Also, preferably
The input screen generating means generates use section input screen information that can input a use section corresponding to the first use date,
The transmission means transmits the generated usage section input screen information to the terminal device,
The second receiving means receives from the terminal device a second usage date input by the terminal device,
The reservation information generating means generates reservation information based on the received identification information of the train, the first and second use dates, and the use section.

  ADVANTAGE OF THE INVENTION According to this invention, the work burden of the user in the reservation information input of the designated ticket of the train of the same time for several days can be reduced.

It is a block diagram which shows the reservation system of embodiment of this invention. It is a block diagram which shows the function structure of a terminal device. (A) is a figure which shows the structure of train DB (database). (B) shows the configuration of the member DB. (C) is a figure which shows the structure of reservation DB. (D) is a figure which shows the structure of automatic reservation DB. It is a flowchart which shows a screen display operation process. It is a flowchart which shows a reservation reception process. It is a flowchart which shows the continuation of the reservation reception process of FIG. (A) is a figure showing a line section input screen. (B) is a figure which shows a boarding date / time area input screen. (A) is a figure showing a train input screen. (B) is a figure which shows a people seat input screen. (A) is a figure which shows an other boarding day input screen. (B) is a figure which shows a reservation confirmation screen. It is a flowchart which shows an automatic reservation process.

  Embodiments according to the present invention will be described below in detail with reference to the accompanying drawings. The present invention is not limited to the illustrated example.

  With reference to FIG.1 and FIG.2, the apparatus structure of this Embodiment is demonstrated. First, a reservation system 1 according to the present embodiment will be described with reference to FIG. FIG. 1 is a block diagram showing a reservation system 1.

  The reservation system 1 accepts advance reservations for designated tickets such as reserved express train tickets for trains operated by a railway company during the advance reservation period before the reservation reception start date and time, and the seat reservation management server at the reservation reception start date and time of the train concerned. 30 is a system for making a reservation. The designated ticket can be reserved and ticketed during a reservation period as a predetermined period before the boarding date (train operation date).

  The reservation period is, for example, a period from the boarding date to the reservation reception start date and time. The reservation reception start date and time when the reservation period starts is, for example, 10:00 am on the day one month before the boarding date. The reservation system 1 can also make reservations within the reservation period. The advance reservation period is a predetermined period before the reservation period. The advance reservation period is, for example, a period from the reservation reception start date and time to a date two months before the boarding date.

  As shown in FIG. 1, the reservation system 1 includes a reservation receiving device 10, a terminal device 20, a seat reservation management server 30 as a reservation management device, and a card server 40. The reservation accepting device 10 and the terminal device 20 can be communicably connected via a communication network N1 such as the Internet. The reservation receiving apparatus 10 and the seat reservation management server 30 are always connected for communication via a dedicated line N2. The reservation receiving apparatus 10 and the card server 40 are always connected for communication via a dedicated line N3.

  The reservation receiving device 10 is a device that receives and stores reservation information of designated tickets from the terminal device 20 and makes a reservation to the seat reservation management server 30. The reservation reception device 10 includes a first reception unit, a transmission unit, a second reception unit, a reservation information generation unit, a reservation reception unit 11 as a mail transmission unit, a storage unit 12, a relay unit 13, and train data management. Unit 14, train data storage unit 15, automatic reservation unit 16 as a reservation execution unit, and storage unit 17. Each unit of the reservation receiving apparatus 10 is always connected to each other via a communication line N4 of a communication method such as a LAN (Local Area Network).

  The reservation receiving unit 11 receives the reservation information of the designated ticket from the terminal device 20 and stores it in the storage unit 12. The reservation accepting unit 11 is configured by a Web server that accepts reservations, for example.

  The reservation receiving unit 11 includes a control unit, a communication unit, and the like. The control unit of the reservation receiving unit 11 includes a CPU (Central Processing Unit), a RAM (Random Access Memory), and a storage unit such as an HDD (Hard Disk Drive). Various data and programs are stored in the storage unit. A program designated by the CPU is read from the storage unit and expanded in the RAM, and the control unit performs various processes in cooperation with the expanded program and the CPU. The storage unit of the reservation receiving unit 11 stores a reservation receiving program.

  The communication unit of the reservation receiving unit 11 includes a network card or the like. The communication unit of the reservation receiving unit 11 communicates with devices on the communication network N1, and communicates with the storage unit 12, the relay unit 13, the train data management unit 14, and the automatic reservation unit 16 via the communication line N4. Do.

  The storage unit 12 stores various information such as reservation information. The storage unit 12 is configured by, for example, an HDD or a database server. The storage unit 12 stores a train DB 50, a member DB 60, and a reservation DB 70, which will be described later.

  The relay unit 13 relays communication between the automatic reservation unit 16 and the seat reservation management server 30 and the card server 40. This is because the communication speed of the communication line N4 is different from the communication speed of the dedicated line N2 or the dedicated line N3. The relay unit 13 is configured by an external communication server, for example.

  The train data management unit 14 manages train data stored in the train data storage unit 15. The train data management unit 14 is configured by, for example, an application server. The train data is data such as the train name of each line section (route) of the railway company, the operation date for each train, and the arrival and departure times of each station. The train data storage unit 15 stores train data.

  The automatic reservation unit 16 automatically reserves the designated ticket in the seat reservation management server 30 based on the automatic reservation DB 90 stored in the storage unit 17. Moreover, the automatic reservation part 16 transmits the card information of the reserved customer's credit card to the card server 40 and settles the designated ticket fee. Similar to the reservation receiving unit 11, the automatic reservation unit 16 includes a control unit having a CPU, a RAM, and a storage unit, and a communication unit. An automatic reservation program is stored in the storage unit of the automatic reservation unit 16. The communication unit of the automatic reservation unit 16 communicates with the communication line N4 and the storage unit 17. The automatic reservation unit 16 is configured by an application server, for example. The storage unit 17 stores an automatic reservation DB 90 described later. The automatic reservation unit 16 and the storage unit 17 are always connected for communication.

  The terminal device 20 is demonstrated as what is a smart phone. However, the present invention is not limited to this, and the terminal device 20 may be another terminal device such as a mobile phone, a tablet PC (Personal Computer), or a desktop PC.

  Here, the functional configuration of the terminal device 20 will be described with reference to FIG. FIG. 2 is a block diagram illustrating a functional configuration of the terminal device 20. The terminal device 20 includes a control unit 21, an operation unit 22, a display unit 23, a storage unit 24, a wireless communication unit 25, and a call unit 26. Each unit of the terminal device 20 is connected to each other via a bus 27.

  The control unit 21 controls each unit of the terminal device 20. The control unit 21 includes a CPU, a RAM, and a storage unit. Various data and programs are stored in the storage unit. The program designated by the CPU is read from the ROM and expanded in the RAM, and the control unit 21 performs various processes in cooperation with the expanded program and the CPU. A screen display operation program is stored in the storage unit of the control unit 21.

  The operation unit 22 is a touch panel formed integrally with the display unit 23, receives a touch input from the user, and outputs the operation information to the control unit 21.

  The display unit 23 includes a display panel such as an LCD (Liquid Crystal Display), and performs various displays on the display panel according to display information from the control unit 21. The storage unit 24 includes a flash memory, an EEPROM (Electrically Erasable Programmable Read Only Memory), and the like, and can read and write information.

  The wireless communication unit 25 is a wireless communication unit of a mobile phone wireless communication system such as LTE (Long Term Evolution), and includes a single system antenna, a modulation / demodulation circuit, a signal processing circuit, and the like. The wireless communication unit 25 performs wireless communication with a base station (not shown) on the communication network N1. That is, the wireless communication unit 25 communicates with the reservation receiving unit 11 of the reservation receiving device 10 via the base station and the communication network N1.

  The call unit 26 includes a microphone, a speaker, and the like, and outputs a sound from the speaker based on a call destination audio signal received via the wireless communication unit 25, and converts the sound input from the user via the microphone into a sound signal. Then, the data is transmitted to the destination device via the wireless communication unit 25.

  Returning to FIG. 1, the seat reservation management server 30 is a server that performs reservation reservation and ticket management of a designated train ticket. The seat reservation management server 30 performs reservation and ticketing including seat designation of the designated ticket based on the reservation information of the designated ticket received from the reservation accepting device 10, the window terminal, a ticket machine (not shown), etc. Store and update information.

  The card server 40 is a server installed in a credit card company. The card server 40 performs a credit card credit settlement process based on the designated ticket reservation settlement request received from the reservation acceptance apparatus 10, transmits the settlement result information to the reservation acceptance apparatus 10, and performs a credit settlement process. To manage various information.

  Next, information stored in the storage units 12 and 17 will be described with reference to FIG. Fig.3 (a) is a figure which shows the structure of train DB50. FIG. 3B is a diagram illustrating the configuration of the member DB 60. FIG. 3C is a diagram showing the configuration of the reservation DB 70. FIG. 3D is a diagram showing a configuration of the automatic reservation DB 90.

  As illustrated in FIG. 3A, the train DB 50 stored in the storage unit 12 includes items such as a line section 51 and a station 52. The line section 51 is the name of the operation route for each type of train for which the designated ticket is set. The station 52 is the name of each station in the operation section of the line 51.

  As shown in FIG. 3B, the member DB 60 stored in the storage unit 12 has items such as a member ID 61, a password 62, a name 63, a mail address 64, and card information 65. The member ID 61 is a login ID of each member in a service provided by the railway company that reserves a designated train ticket via the communication network N1. The password 62 is a login password corresponding to the member ID 61.

  The name 63 is the name of the member with the member ID 61. The email address 64 is the email address of the member with the member ID 61. The card information 65 is information such as the card number and expiration date of the credit card used by the member with the member ID 61 for settlement.

  The member DB 60 is created and updated when a user such as the terminal device 20 performs member registration in the reservation receiving device 10 via the terminal device 20 or the like. For example, the terminal device 20 receives the member registration screen information provided by the reservation receiving unit 11 and displays it on the display unit 23, and the member ID, password, name, e-mail address, card information from the user via the operation unit 22. And the like, and the member information is transmitted to the reservation receiving unit 11. The reservation receiving unit 11 adds the received member information to a new record in the member DB 60.

  As shown in FIG. 3C, the reservation DB 70 stored in the storage unit 12 includes a reservation number 71, a reception date and time 72, a member ID 73, a line section 74, a train name 75, a boarding / exiting station 76, a departure and arrival time 77, and the number of people. 78, seat condition 79, first boarding date 80, state 81, second boarding date 82, state 83, and the like. The reservation number 71 is an identification number for reservation of a designated train ticket. The reception date and time 72 is the reception date and time of the reservation with the reservation number 71.

  The member ID 73 is an ID of a member to be reserved with the reservation number 71. The line section 74 is a line section of a train to be reserved with the reservation number 71. The train name 75 is the name of the train to be reserved with the reservation number 71. The train name 75 is also included in the same type of train when the name changes depending on the operation time. The train name 75 is, for example, ΔΔ Express XXX.

  The boarding / exiting station 76 is the name of the station where the member with the member ID 73 gets on and off the train to be reserved with the reservation number 71. The departure / arrival time 77 is the time when the reservation target train of reservation number 71 departs and arrives at the boarding / exiting station 76. The number 78 is the number of passengers including the member of the reservation member ID 73 of the reservation number 71. The seat condition 79 is seat condition information desired by the member with the member ID 73 in the train to be reserved with the reservation number 71. The seat condition 79 includes, for example, seat position information for a window or aisle seat, information on whether or not the seats may be separated when there are a plurality of reserved persons, and the end / center of the seat in the vehicle It is position information in a vehicle which shows positions, such as.

  The first boarding date 80 is an indispensable boarding date for which a member with a member ID 73 desires a train to be reserved with a reservation number 71. In the reservation of the designated ticket of the reservation accepting apparatus 10, it is essential that the user (member) reserves one boarding date of the train, which is the first boarding date, but at least one different for the same train. It is also possible to reserve (batch purchase) the boarding date. These other boarding days are defined as the second boarding day, the third boarding day, and so on.

  The state 81 is information indicating the reservation state of the reservation corresponding to the first boarding date 80 and the ticket issuing state of the designated ticket in the reservation of the reservation number 71. The state 81 includes seat designation information, card settlement information, and the like when the reservation is OK. The second boarding date 82 is the second boarding date on which the member with the member ID 73 desires the train to be reserved with the reservation number 71. The state 83 is information indicating the reservation state of the reservation corresponding to the second boarding date 82 and the ticket issuing state of the designated ticket in the reservation of the reservation number 71. The reservation DB 70 has those items and corresponding items for the third boarding date, the fourth boarding date, and so on.

  As shown in FIG. 3 (d), the automatic reservation DB 90 stored in the storage unit 17 includes a reservation number 91, a reception date 92, a member ID 93, a line section 94, a train name 95, a boarding / exiting station 96, a departure / arrival time 97, It has items such as number of people 98, seat condition 99, first boarding date 100, state 101, second boarding date 102, state 103, and the like. The automatic reservation DB 90 is similar to the reservation DB 70, but is used for automatic reservation at the start of reservation reception.

  Reservation number 91, reception date and time 92, member ID 93, line section 94, train name 95, boarding / exiting station 96, departure / arrival time 97, number 98, seating condition 99, first boarding date 100, state 101, second boarding day 102, State 103... Is reservation number 71, reception date and time 72, member ID 73, line section 74, train name 75, boarding / exiting station 76, departure and arrival time 77, number of people 78, seat condition 79, first boarding date 80, state 81, This is the same as the second boarding date 82, the state 83.

  The state 101 is information indicating the reservation state of the reservation corresponding to the first boarding date 100 in the reservation with the reservation number 91. The state 103 is information indicating the reservation state of the reservation corresponding to the second boarding date 102 in the reservation with the reservation number 91.

  Next, the operation of the reservation system 1 will be described with reference to FIGS. FIG. 4 is a flowchart showing the screen display operation process. FIG. 5 is a flowchart showing the reservation acceptance process. FIG. 6 is a flowchart showing a continuation of the reservation acceptance process of FIG. FIG. 7A is a diagram showing a line segment input screen 200. FIG. 7B is a diagram showing a boarding date / time section input screen 210. FIG. 8A is a diagram showing a train input screen 220. FIG. 8B is a diagram showing the number of people seat input screen 230. FIG. 9A is a diagram showing an other boarding day input screen 240. FIG. 9B shows a reservation confirmation screen 250. FIG. 10 is a flowchart showing the automatic reservation process. Note that the screens shown in FIGS. 7 to 9 are the entire screen in which at least one display screen displayed on the display unit 23 of the terminal device 20 is connected by scrolling.

  First, with reference to FIG. 4, a screen display operation process executed by the terminal device 20 will be described. The screen display operation process is a browser process in which the terminal device 20 displays the screen information received from the reservation receiving device 10 and receives an operation input corresponding to the screen information from the user of the terminal device 20.

  For example, the control unit 21 performs an operation for communication connection to the reservation receiving device 10 via the operation unit 22 (starts a browser and inputs a URL (Uniform Resource Locator) of the Web page of the reservation receiving service provided by the reservation receiving device 10. ) Is performed as a trigger, and screen display operation processing is executed according to the screen display operation program.

  As illustrated in FIG. 4, the control unit 21 determines whether screen information is received from the reservation receiving apparatus 10 via the wireless communication unit 25 (step S <b> 11). When the screen information is not received (step S11; NO), the process proceeds to step S11. When screen information is received (step S11; YES), the control unit 21 displays the screen information received in step S11 on the display unit 23 (step S12).

  And the control part 21 discriminate | determines whether the operation information was input from the user via the operation part 22 (step S13). When the operation information is not input (step S13; NO), the process proceeds to step S13. When the operation information is input (step S13; YES), the control unit 21 determines whether or not the operation information is the end of the screen display operation process. When the operation information is the end of the screen display operation process (step S14; YES), the screen display operation process is ended.

  When the operation information is not the end of the screen display operation process (step S14; NO), the control unit 21 transmits the operation information to the reservation receiving apparatus 10 via the wireless communication unit 25 (step S15), and the process proceeds to step S11. To do.

  Next, with reference to FIG. 5 to FIG. 10, the reservation receiving process executed by the reservation receiving unit 11 will be described. The reservation acceptance process is a process for accepting a normal reservation or ticketless reservation of a designated ticket. A normal reservation is a reservation for a normal designated ticket that is issued within the reservation period and is accompanied by the issuance (ticketing) of paper (printing medium) printed with the reservation details and ticket issue details. This is a reservation in a method in which a designated ticket on a printing medium is actually issued and handed over to a user who has come to pick up a reserved designated ticket. Ticketless reservation is reservation of a designated ticket to be performed during the reservation period or prior reservation period, and in the method of sending an email including information on the designated ticket to the user's terminal device instead of issuing the designated ticket on the print medium. It is a reservation. When the passenger is requested to present the designated ticket while the train is on board, the passenger presents an e-mail corresponding to the designated ticket.

  In advance, the reservation receiving unit 11 performs member registration processing in response to requests from users of the terminal device 20 and other devices. The terminal device 20 and other devices accept input of member registration information from the user and transmit it to the reservation accepting unit 11. The member registration information includes information such as a unique member ID, password, name, email address, and credit card information. The reservation receiving unit 11 updates or adds a record of the member DB 60 stored in the storage unit 12 in accordance with the received member registration.

  Then, for example, in response to the display operation process of FIG. 4, the reservation receiving unit 11 receives a reservation receiving request (URL of the Web page of the reservation receiving service) from the terminal device 20 via the communication unit as a trigger. The reservation acceptance process is performed according to the reservation acceptance program.

  As shown in FIGS. 5 and 6, first, the reservation accepting unit 11 generates login screen information of the reservation accepting service and transmits it to the terminal device 20 corresponding to step S11 in FIG. 4 (step S21). . The login screen information has input fields for the login user's member ID and password. In the terminal device 20, the login screen information received corresponding to step S21 is displayed on the display unit 23, the user's member ID and password are input to the operation unit 22, and transmitted to the reservation receiving unit 11 as operation information. .

  And the reservation reception part 11 discriminate | determines whether the member ID and the password were received corresponding to step S15 of FIG. 4 (step S22). If the member ID and password have not been received (step S22; NO), the process proceeds to step S22. When the member ID and password are received (step S22; YES), the reservation receiving unit 11 determines whether or not the received member ID and password are in the member ID 61 and password 62 of the member DB 60 and the login authentication is OK. (Step S23).

  When the login authentication is NG (step S23; NO), the process proceeds to step S21. At this time, it is preferable that the login screen information in step S21 includes information indicating that the login authentication is NG. If the login authentication is OK (step S23; YES), the reservation receiving unit 11 generates line segment input screen information corresponding to step S11 of FIG. 4 and transmits it to the terminal device 20 (step S24). .

  The line segment input screen information is, for example, information for displaying the line segment input screen 200 shown in FIG. The line area input screen 200 includes a normal line area selection field 201 and a ticketless line area selection field 202. In the normal line section selection column 201, a line section at the time of normal reservation can be selected. The ticketless line selection field 202 allows selection of a line at the time of ticketless reservation. In the terminal device 20, the line segment input screen information received corresponding to step S24 is displayed on the display unit 23, and the selected line segment information is input to the operation unit 22 and transmitted to the reservation receiving unit 11 as operation information. Is done. The line area information includes information on the line area of the normal reservation or the ticketless reservation.

  And the reservation reception part 11 discriminate | determines whether line segment information was received corresponding to step S15 of FIG. 4 (step S25). When the line section information has not been received (step S25; NO), the process proceeds to step S25. When the line information is received (step S25; YES), the reservation receiving unit 11 determines whether or not the received line information corresponds to ticketless reservation (step S26).

  If the ticketless reservation is not supported (step S26; NO), the reservation receiving unit 11 performs a normal reservation process with actual ticketing within the reservation period (step S27), and ends the reservation reception process.

  When the ticketless reservation is supported (step S26; YES), the reservation receiving unit 11 refers to the member DB 60 and determines whether or not the mail address 64 has been registered corresponding to the member ID 61 of the login user (step S26). S28). If the mail address 64 has not been registered (step S28; NO), the reservation receiving unit 11 performs mail address registration processing corresponding to steps S11 and S15 of FIG. 4 (step S29), and proceeds to step S28. In the mail address registration process, the reservation receiving unit 11 transmits the mail address registration screen information to the terminal device 20, receives the mail address from the terminal device 20, and stores it in the mail address 64 of the login user. In the terminal device 20, the mail address registration screen information received corresponding to step S29 is displayed on the display unit 23, the mail address is input to the operation unit 22, and transmitted to the reservation receiving unit 11 as operation information.

  When the mail address 64 has been registered (step S28; YES), the reservation receiving unit 11 refers to the train DB 50 stored in the storage unit 12 corresponding to step S11 in FIG. 4 and is received in step S25. Boarding date / time section input screen information corresponding to the line information is generated and transmitted to the terminal device 20 (step S30). The boarding date / time section input screen information is information for displaying a boarding date / time section input screen 210 shown in FIG. 7B, for example. The boarding date / time section input screen 210 includes a boarding date input field 211, a departure time input field 212, a boarding station input field 213, an alighting station input field 214, and a selection execution button 215. In the input fields 211 to 214 for each item on the boarding date and time section input screen 210, information for each item can be selected and input. By selecting the selection execution button 215, information for each item is selected and input.

  In the boarding station input column 213 and the getting-off station input column 214, the station 52 corresponding to the line section 51 of the line section information received in step S25 is selected. In the terminal device 20, the boarding date / time section input screen information received corresponding to step S30 is displayed on the display unit 23, and the inputted boarding date, departure time, boarding station and getting-off station information are input to the operation unit 22. Then, it is transmitted as operation information to the reservation receiving unit 11.

  And the reservation reception part 11 discriminate | determines whether the information on boarding date, departure time, boarding station, and alighting station was received from the terminal device 20 corresponding to step S15 of FIG. 4 (step S31). When the information such as the boarding date is not received (step S31; NO), the process proceeds to step S31. When the information such as the boarding date is received (step S31; YES), the reservation receiving unit 11 is inputting depending on whether or not the current date is the advance reservation period corresponding to the boarding date received in step S31. It is determined whether or not the reservation is an advance reservation (step S32).

  When the reservation is not in advance (step S32; NO), the current date is the reservation period, and the reservation reception unit 11 performs a ticketless reservation process within the reservation period (step S33), and ends the reservation reception process.

  In the case of advance reservation (step S32; YES), the reservation receiving unit 11 determines whether or not the boarding date received in step S31 has passed since the card information 65 of the member DB 60 is valid (step S31; YES). Step S34). If the credit card is not valid (step S34; NO), the reservation receiving unit 11 performs a card information registration process corresponding to steps S11 and S15 of FIG. 4 (step S35), and proceeds to step S30. In the card information registration process, the reservation receiving unit 11 transmits the card information registration screen information to the terminal device 20, receives the card information from the terminal device 20, and stores it in the card information 65 of the login user. In the terminal device 20, the card information registration screen information received corresponding to step S35 is displayed on the display unit 23, the card information is input to the operation unit 22, and transmitted to the reservation receiving unit 11 as operation information.

  If the credit card is valid (step S34; YES), the reservation receiving unit 11 manages the train line information on the line section information received in step S25, the boarding date, departure time, and boarding station information received in step S31. The corresponding train data is received from the train data management unit 14 and acquired (step S36). The train data management unit 14 reads out the train data of the train that is at least one boarding candidate corresponding to the received line section information, boarding date, departure time, and boarding station information from the train data storage unit 15, and the reservation receiving unit 11. Send to. This train data includes information such as the train name of at least one train after the boarding sunrise departure time, the departure time and arrival time of the boarding / exiting station.

  And the reservation reception part 11 produces | generates the train input screen information corresponding to the train data acquired by step S36 corresponding to step S11 of FIG. 4, and transmits to the terminal device 20 (step S37). The train input screen information is information for displaying, for example, the train input screen 220 shown in FIG. The train input screen 220 includes a train information display field 221 and a train selection field 222. The train information display column 221 has display information of the boarding date and boarding / receiving station received in step S31. The train selection column 222 includes train data (train name, departure / arrival time at the boarding / exiting station) for each train that is a boarding candidate received in step S31, and train selection (input of train information) is possible. In the terminal device 20, the train input screen information received corresponding to step S37 is displayed on the display unit 23, the train information is input to the operation unit 22, and is transmitted to the reservation receiving unit 11 as operation information.

  And the reservation reception part 11 discriminate | determines whether the train information was received from the terminal device 20 corresponding to step S15 of FIG. 4 (step S38). When train information is not received (step S38; NO), the process proceeds to step S38.

  When the train information is received (step S38; YES), the reservation receiving unit 11 generates the seat number input screen information corresponding to the train information received in step S38, corresponding to step S11 in FIG. It transmits to the terminal device 20 (step S39). The number of people seat screen information is information for displaying the number of people seat input screen 230 shown in FIG. 8B, for example. The number of seats input screen 230 includes a train information display field 231, a number of persons input field 232, a seat condition input field 233, a single purchase button 234, and a bulk purchase button 235. The train information display column 231 includes display information on the boarding date and boarding station received in step S31, the train name of the train information received in step S38, and the arrival and departure times. In the number input column 232, the number of passengers on the train can be input. In the seat condition input field 233, desired conditions (seat position information, arrangement of a plurality of passengers, position information in the vehicle) of the seat of the train can be input.

  The single purchase button 234 is a button for inputting that the designated ticket received only in the boarding date received in step S31 is reserved. The bulk purchase button 235 is a button for inputting that a designated ticket is reserved on another boarding date in addition to the boarding date received in step S31. In the terminal device 20, the seat number input screen information received corresponding to step S <b> 39 is displayed on the display unit 23, and information on the entered number of people, seat conditions, single purchase or bulk purchase is displayed on the operation unit 22. The information is input and transmitted to the reservation receiving unit 11 as operation information.

  And the reservation reception part 11 discriminate | determines whether the information of the number of persons, seat conditions, and single purchase or bulk purchase was received from the terminal device 20 corresponding to step S15 of FIG. 4 (step S40). . If information such as the number of persons has not been received (step S40; NO), the process proceeds to step S40.

  When the information such as the number of people is received (step S40; YES), the reservation receiving unit 11 determines whether or not to make a bulk purchase based on the single purchase or bulk purchase information received in step S40 (step S41). . When bulk buying is performed (step S41; YES), the reservation receiving unit 11 transmits the train information received in step S38 and the information of the boarding / exiting station received in step S31 to the train data management unit 14, and the month of the boarding date. In the next month, train data (train operation data) including the date on which the train of train information is operated is received from the train data management unit 14 and acquired (step S42). The train data management unit 14 reads out train operation data corresponding to the received train information and information on the boarding / exiting station from the train data storage unit 15 and transmits the train operation data to the reservation receiving unit 11.

  And the reservation reception part 11 produces | generates the other boarding day input screen information corresponding to the train information received by step S38 corresponding to step S11 of FIG. 4, and transmits to the terminal device 20 (step S44). . The other boarding day input screen information is information for displaying, for example, the other boarding day input screen 240 shown in FIG. The other boarding day input screen 240 includes an other boarding day input field 241 and a selection execution button 242.

  The other boarding date input column 241 displays the date of boarding and the other driving date previously input on the calendar for the train of the train information received in step S38 according to the train running data received in step S42. It is possible to select another boarding date from other service days. Other boarding day candidates have a current date and time as an operation day corresponding to the advance reservation period of each other boarding day, and can be selected without additional information. Other boarding day candidates include supplementary information such as suspension indicating train suspension, excess indicating an excess of capacity, revision indicating a schedule revision, and selection indicating selection . Cancellation, excess and amendment are not selectable. The selection execution button 242 is a button for executing input after another boarding date is selected in the other boarding date input field 241. In the terminal device 20, the number of seats input screen information received corresponding to step S39 is displayed on the display unit 23, another boarding date is input to the operation unit 22, and is transmitted to the reservation receiving unit 11 as operation information. .

  And the reservation reception part 11 discriminate | determines whether the other boarding day was received from the terminal device 20 corresponding to step S15 of FIG. 4 (step S44). When the other boarding date is not received (step S44; NO), the process proceeds to step S44.

  If another boarding date is received (step S44; YES), the reservation receiving unit 11 corresponds to step S11 in FIG. 4 and the information received in steps S31, S38, S40, S44, the member DB 60, Is generated and transmitted to the terminal device 20 (step S45). The reservation confirmation screen information is information for displaying a reservation confirmation screen 250 shown in FIG. 9B, for example. The reservation confirmation screen 250 includes a train information display field 251, a member information display field 252, and a reservation execution button 253.

  The train information display column 251 receives the boarding date and boarding station received at step S31, the train name and departure / arrival time of the train information received at step S38, the number of people received at step S40, the seat conditions, and at step S44. Display information on other boarding dates. The member information display column 252 has the name 63 of the user who made the reservation in the member DB 60, the card type of the card information 65, and the last four digits of the card number. The reservation execution button 253 is a button for accepting an input of a reservation instruction for reservation execution. In the terminal device 20, the reservation confirmation screen information received corresponding to step S <b> 45 is displayed on the display unit 23, reservation instruction information is input to the operation unit 22, and is transmitted as operation information to the reservation receiving unit 11.

  When bulk buying is not performed (step S41; NO), the process proceeds to step S45. And the reservation reception part 11 discriminate | determines whether reservation instruction information was received from the terminal device 20 corresponding to step S15 of FIG. 4 (step S46). If reservation instruction information has not been received (step S46; NO), the process proceeds to step S46.

  When the reservation instruction information is received (step S46; YES), the reservation receiving unit 11 generates a new reservation number, and stores the current date and time, and each information acquired in steps S22, S25, S31, S38, S40, and S44. The reservation DB 70 stored in the storage unit 12 is updated (step S47). Specifically, the new reservation number, current date and time, member ID received in step S22, line section received in step S25, boarding date received in step S31, boarding station, train received in step S38 Information train name, departure / arrival time, number of people received in step S40, seat conditions, other boarding date received in step S44, reservation number 71 of reservation DB 70, reception date and time 72, member ID 73, line section 74, no. One boarding date 80, boarding / exiting station 76, train name 75, departure / arrival time 77, number of passengers 78, seat condition 79, second boarding date 82 for other boarding days are stored in the same record. State 81, state 83,... Are set to be reserved in advance. Information of each item in the reservation DB 70 is set as reservation information.

  And the reservation reception part 11 produces | generates the reservation completion screen information corresponding to step S11 of FIG. 4, and transmits to the terminal device 20 (step S48). The reservation completion screen information includes display information similar to the train information display field 251 and the member information display field 252 of the reservation confirmation screen 250, and a reservation completion message. In the terminal device 20, the reservation completion screen information received corresponding to step S48 is displayed on the display unit 23.

  And the reservation reception part 11 produces | generates the mail to the effect of reservation containing the train information and member information contained in reservation completion screen information, and transmits to mail address 64 of member DB60 (step S49). And the reservation reception part 11 transmits the reservation information of reservation DB70 to the automatic reservation part 16, updates the automatic reservation DB90 (step S50), and complete | finishes a reservation reception process. Specifically, the reservation receiving unit 11 includes a reservation number 71 of the reservation DB 70, a reception date and time 72, a member ID 73, a line section 74, a train name 75, a boarding / exiting station 76, a departure and arrival time 77, a number of people 78, a seat condition 79, Information of the first boarding date 80, the state 81, the second boarding date 82, the state 83,... Is transmitted to the automatic reservation unit 16. The automatic reservation unit 16 receives these information, the reservation number 91 of the automatic reservation DB 90 of the storage unit 17, the reception date and time 92, the member ID 93, the line section 94, the train name 95, the boarding / exiting station 96, the arrival and departure time 97, It adds to the same record of the number of people 98, the seat condition 99, the 1st boarding date 100, the state 101, the 2nd boarding date 102, the state 103 ....

  Next, an automatic reservation process executed by the automatic reservation unit 16 will be described with reference to FIG. The automatic reservation process is a process for automatically making a reservation at the start of reservation reception based on reservation information already reserved in the automatic reservation DB 90. For example, the automatic reservation unit 16 performs automatic reservation processing according to an automatic reservation program, triggered by the power being turned on.

  As shown in FIG. 10, first, the automatic reservation unit 16 reads the boarding dates (first boarding date 100, second boarding date 102 ...) in the automatic booking DB 90 of the storage unit 17 (step S61). And the automatic reservation part 16 discriminate | determines whether there exists a boarding date read by step S61 whose present date is a reservation start date (step S62). When there is no boarding date whose current date and time is the reservation start date and time (step S62; NO), the process proceeds to step S61.

  When there is a boarding date whose current date and time is the reservation start date and time (step S62; YES), the automatic reservation unit 16 records in the automatic reservation DB 90 corresponding to the boarding date corresponding to the current reservation start date and time acquired in step S62. Is read as reservation information (step S63). This reservation information does not include a boarding date and its state that do not correspond to the current reservation start date and time. And the automatic reservation part 16 transmits the reservation information read by step S62 to the seat reservation management server 30 via the relay part 13 (step S64). In step S64, the seat reservation management server 30 receives the reservation information from the automatic reservation unit 16, makes a reservation based on the reservation information, and performs seat designation. If a seat is designated by the seat reservation management server 30, the automatic reservation unit 16 transmits a card settlement request to the card server 40 using the card information of the reservation information and the amount information of the target designated ticket, and the settlement Is received from the card server 40, and if the result of the settlement is OK, it is assumed that a reservation has been made, and the seat reservation management server 30 is notified. The seat reservation management server 30 transmits reservation result information indicating whether or not a reservation has been finally made to the automatic reservation unit 16. The reservation result information includes information on whether or not a reservation has been made, reservation information, seat designation information when a seat is taken, and settlement result information.

  And the automatic reservation part 16 discriminate | determines whether the reservation result information was received from the seat reservation management server 30 via the relay part 13 (step S65). When the reservation result information is not received (step S65; NO), the process proceeds to step S65. When the reservation result information is received (step S65; YES), the automatic reservation unit 16 uses the reservation result information received in step S65 as the state 101 or 103 of the automatic reservation DB 90 corresponding to the boarding date acquired in step S62. Are stored and updated (step S66).

  Then, the automatic reservation unit 16 determines whether or not the reservation result information can be reserved and is OK (step S67). When the reservation result information is OK (step S67; YES), the automatic reservation unit 16 generates a ticket issuing request for the designated ticket including the reservation information that is OK in step S67, and issues the ticket issuing request via the relay unit 13. It transmits to the seat reservation management server 30 (step S68). The seat reservation management server 30 receives a ticketing request from the automatic reservation unit 16, performs ticketing processing based on the ticketing request, and returns ticketing result information indicating whether or not a ticket has been issued. When the ticketing process is performed, the designated ticket is in the same state as when the ticket was actually issued.

  And the automatic reservation part 16 discriminate | determines whether ticket issue result information was received from the seat reservation management server 30 via the relay part 13 (step S69). If ticket issue result information has not been received (step S69; NO), the process proceeds to step S69. When the ticket issuing result information is received (step S69; YES), the automatic reservation unit 16 accepts the reservation of the ticket issuing result information received in step S69 or the reservation result information received in step S65 when the reservation cannot be made. It transmits to the part 11 (step S70), and transfers to step S61. It is assumed that the ticket issue result information transmitted in step S70 includes information on whether or not a ticket is issued and information similar to the reservation result information.

  Corresponding to step S70, the reservation receiving unit 11 receives the ticket issue result information or the reservation result information, and uses the ticket issue result information or the reservation result information as the corresponding boarding date (the first boarding date 80 or the second boarding date). , Which is stored in the state 81 or 83 of the date of boarding 82. To 64. In particular, when a ticket is issued, the mail functions as a substitute for the actual printed ticket by presenting the display screen of the mail displayed on the display unit 23 of the terminal device 20 to the crew when the user gets on the ticket. .

  As mentioned above, according to this Embodiment, the reservation reception apparatus 10 receives from the terminal device 20 the 1st boarding date and the said train name of the train of the arbitrary departure / arrival time to be reserved input with the terminal device 20, The other boarding date input screen information that can input at least one second boarding date other than the same boarding time as the first boarding date corresponding to the received train name is generated and transmitted to the terminal device 20. The reservation reception unit 11 receives the second boarding date input from the terminal device 20 from the terminal device 20 and generates reservation information based on the received train name and the first, second, etc. boarding dates. .

  For this reason, the burden of the reservation work in the reservation information input of the designated ticket of the train of the same time for several days can be reduced.

  Moreover, the automatic reservation part 16 which transmits the reservation information produced | generated by the reservation reception part 11 to the seat reservation management server 30 which receives a reservation is provided. For this reason, reservation of the designated ticket of the same train for several days can be performed easily.

  The reservation corresponds to reservation of a ticketless designated ticket. The automatic reservation unit 16 receives the reservation result information from the seat reservation management server 30, and when the reservation result information indicates that the reservation has been made, the automatic reservation unit 16 transmits a reservation issuance request to the seat reservation management server 30, and the ticket issuance result. The information is received, and the reservation receiving unit 11 generates an email indicating the result of the reservation or ticketing according to the reservation result information or the ticketing result information, and transmits it to the terminal device 20. For this reason, when a reservation is made, it is possible to automatically enter a ticketing state, and it is possible to eliminate the burden of the user going to a window or a reserved seat vending machine to take the ticketing procedure.

In addition, the e-mail includes reservation information and seat designation information and functions as an alternative medium for the designated ticket when the ticketing result indicates that the ticket has been issued. For this reason, it is not necessary for the user to carry the printed designated ticket, and the burden on the user can be reduced. In addition, when the user gets on the board, the mail displayed on the terminal device 20 is presented to the crew to replace the designated ticket. It can be.
Furthermore, it is also possible to transmit the ticket issuing result information and seat designation information from the seat reservation management server 30 to the handy terminal (in-car supplement ticket issuing machine) possessed by the crew of the train via a wireless communication network. . In that case, it is possible to omit the ticket gate in the vehicle such as presenting the mail displayed on the terminal device 20 instead of the designated ticket to the crew, so the burden on the user can be further reduced.

  Moreover, the train name (for example, DD Express No. XX) input at the terminal device 20 includes the type of train and the departure / arrival time, and the reservation receiving unit 11 receives the first boarding date corresponding to the received train name. And the other boarding day input screen information which can input the 2nd boarding day with the same departure and arrival time is generated. For this reason, the burden of the train arrival / departure time input in the reservation information input of the designated ticket of the same train for several days can be reduced.

  Moreover, the reservation reception part 11 produces | generates the utilization area input screen information which can input the utilization area corresponding to a 1st boarding day, transmits to the terminal device 20, and uses the utilization area input with the terminal device 20 to a terminal device. Reservation information is generated based on the received train name, first and second boarding dates, and usage sections. For this reason, the burden of use section input in the reservation information input of the designated ticket of the same train for several days can be reduced.

  The present invention is not limited to the above embodiment, and various improvements and design changes may be made without departing from the spirit of the present invention.

  For example, in the above-described embodiment, the reservation for collectively entering the boarding date is made at the time of the ticketless reservation with the advance reservation, but the present invention is not limited to this. Reservation in which the boarding dates are collectively input may be performed when reservations are made during the reservation reception period or when a normal printed designated ticket is reserved.

  Moreover, in the said embodiment, although it was set as the structure by which the designated ticket for reservation is a seat reserved ticket of a train, it is not limited to this. For example, the designated ticket to be reserved may be a seat designated ticket or a seated ticket for vehicles (buses, ships, aircraft, etc.) other than trains.

  Moreover, it is needless to say that the detailed configuration and detailed operation of each component of the reservation system 1 in the above embodiment can be changed as appropriate without departing from the spirit of the present invention.

DESCRIPTION OF SYMBOLS 1 Reservation system 10 Reservation reception apparatus 11 Reservation reception part 12 Storage part 13 Relay part 14 Train data management part 15 Train data storage part 16 Automatic reservation part 17 Storage part 20 Terminal device 21 Control part 22 Operation part 23 Display part 24 Storage part 25 Wireless communication unit 26 Communication unit 27 Bus 30 Seat reservation management server 40 Card server N1 Communication network N2, N3 Dedicated line N4 Communication line

Claims (6)

A reservation accepting device that accepts a reservation for a designated train ticket from a terminal device,
A first receiving means for receiving, from the terminal device, a first use date of a train at an arbitrary arrival and departure time inputted in the terminal device and identification information of the train;
Input screen generating means for generating other usage date input screen information capable of inputting at least one second usage date other than the same departure and arrival time corresponding to the received train identification information. When,
Transmitting means for transmitting the generated other use day input screen information to the terminal device;
Second receiving means for receiving from the terminal device a second usage date input at the terminal device;
A reservation receiving device comprising: the received train identification information and reservation information generating means for generating reservation information based on the first and second usage dates.   The reservation reception apparatus according to claim 1, further comprising a reservation execution unit that transmits the reservation information generated by the reservation information generation unit to a reservation management apparatus that receives a reservation. The reservation of the designated ticket is a ticketless reservation that does not involve the issuance of paper on which the reservation details are printed,
The reservation execution means receives the reservation result information corresponding to the reservation information from the reservation management device, and when the reservation result information indicates that the reservation has been made, the reservation execution means Send to the reservation management device, receive the result information of the ticketing,
The reservation reception apparatus according to claim 2, further comprising: an e-mail transmission unit configured to generate an e-mail indicating a result of the reservation or the ticket issuance and transmit the mail to the terminal device according to the reservation or the ticket issue result information.   The reservation reception apparatus according to claim 3, wherein the mail includes the reservation information and seat designation information when the result of the ticket issuance is issued, and functions as an alternative medium for the designated ticket. The train identification information includes the type of train and departure and arrival times,
The said input screen production | generation means produces | generates the other utilization date input screen information which can input the said 2nd utilization date with the same 1st utilization date and arrival / departure time corresponding to the received said train identification information. Item 5. The reservation receiving apparatus according to any one of Items 1 to 4. The input screen generating means generates use section input screen information that can input a use section corresponding to the first use date,
The transmission means transmits the generated usage section input screen information to the terminal device,
The second receiving means receives from the terminal device a second usage date input by the terminal device,
The said reservation information production | generation means produces | generates the reservation information based on the received said identification information of the said train, the said 1st and 2nd utilization date, and the said utilization area, The description of any one of Claim 1 to 5 Reservation acceptance device.

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