JP2002092671A - Entrance and exit administration system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an entrance and exit administration system capable of easily and quickly passing customers reserving utilization of a facility through an entrance gate of the facility without issuing a paper ticket. SOLUTION: In a ticket examination system 1, administration of customers getting on/off (entrance and leave) a train is automatically performed by the radio communication between a communication device provided in a ticket examination gate and a portable telephone of a customer and the communication between a reservation system host 11, a reserved seat administration host 12, each ticket examination device control devices 13 and 15 through a LAN 10. The only necessary information is sent as the customer information from the reservation system host 11 to the ticket examination device control device 13 of a boarding station, and the information of this customer is directly sent from the ticket examination control device 13 to the ticket examination device control device 15 of an arrival station without passing through the reservation system host 11.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method in which a customer who has reserved a facility such as a train, an aircraft, etc., a transportation system, a theater, an amusement park, etc., passes through an entrance / exit gate of the facility without issuing a ticket. About the entrance and exit management system that can do.

[0002]

2. Description of the Related Art Conventionally, a train reservation (reserved seat) is reserved, for example, by a JR company's seat reservation system (MARS).
Then, the customer tells the staff at the "Green Window" in the station yard information about the desired train and boarding time, etc., according to the predetermined registration screen of the automatic ticket vending machine, the boarding section, departure time, vehicle type, smoking cessation / smoking By inputting the facilities such as the type of the seat and the like, the seat ID is determined on the spot and the ticket is issued.

Recently, it has become possible to make reservations for designated seats using a predetermined communication line. For example, JR Honshu companies have already operated telephone seat reservation systems. In addition, JR East has introduced a seat reservation system on the Internet. In this case, the payment is made by credit card at the time of reservation.

[0004] With the construction of such a system, customers can easily make a reservation for a desired train without having to visit the station premises one by one.

[0005]

However, when entering and exiting the station premises due to getting on and off the train, even if the above-mentioned reservation is completed, it is necessary to make a reservation and have the right to board. It was necessary to obtain a paper ticket at the ticket office to prove it and pass it through an automatic ticket gate.
For this reason, the procedure is still complicated for the boarding customer, and the operation cost for the ticketing business and the processing of paper tickets is also increased for the system operator side, and improvement thereof is desired.

[0006] Such a problem occurs not only in the train described above but also in an entrance / exit management system of an aircraft, a ship, a high-speed bus, or other transportation means, or a facility such as a theater or an amusement park. Therefore, an object of the present invention is to provide an entrance / exit management system that allows a customer who has reserved use of a facility to easily and quickly pass through the entrance / exit gate of the facility without issuing a paper ticket. And

[0007]

SUMMARY OF THE INVENTION In view of the above problems, an entrance / exit management system according to claim 1 manages the entrance and exit of a customer who has reserved use of a particular facility to and from the facility. Only customers pass through the entrance gate to the facility.

[0008] The reservation information of the customer is managed by a reservation information management device, and when the customer enters and exits the facility, the detection means provided at the entrance gate and the exit gate try to pass through them. By performing wireless communication with a mobile terminal owned by the customer, the identification information of the customer is detected.

Here, the "reservation information" means information registered at the time of facility reservation, for example, the name and address of the customer for identifying the customer, the identification ID of the portable terminal, and the mail address. Or information such as a facility start date and time, a facility used, and a use end date and time for specifying the contents of the reservation. The “identification information” means information unique to the mobile terminal, and is information for specifying the mobile terminal and for specifying the customer who owns the mobile terminal. In the above example, the “mobile terminal identification ID” corresponds to this.

[0010] A gate opening / closing control device is installed at each of the entrance gate and the exit gate. The gate opening / closing control device on the entrance gate side transmits the identification information detected by the detection means on the entrance gate side to the reservation information management device. If it matches the customer information sent in advance based on the reservation information from
The entrance gate is controlled to be opened so that the customer can pass therethrough, and the information on the entry completed for managing the customer who has passed through the entrance gate is transmitted to the gate opening / closing control device on the exit gate side.

[0011] The "customer information" and "entrance-completed information" used herein are information for specifying and managing customers entering and leaving, and hold the minimum necessary information for managing customers entering and leaving. It should just be. The exit gate side gate opening / closing control device controls the exit gate to open and allow the customer to pass when the identification information detected by the exit gate side detection means matches the entry completed information.

As described above, in the entrance / exit management system of the present invention, the wireless communication between the detection means provided at the entrance / exit gate and the portable terminal held by the customer, and the reservation information management via a predetermined communication line Communication between the device and each gate opening / closing control device automatically controls the entrance and exit of the customer.

For this reason, the customer does not need to obtain a ticket at the ticket window after the facility reservation is completed, and simply brings the portable terminal or performs a predetermined operation on the portable terminal. You can freely pass through the entrance gate. As a result, the convenience can be improved without forcing the customer to perform complicated procedures. In addition, it is possible to reduce labor costs associated with ticketing business and paper ticket processing, thereby reducing facility operation costs. Further, the speed of system operation can be increased by communication between the devices. In particular, only the necessary information is distributed from the reservation information management device as customer information to the gate opening / closing device on the entrance gate side, and the communication from the gate opening / closing control device on the entrance gate side to the gate opening / closing control device on the exit gate side is reserved. Since the processing is performed directly without passing through the information management device, the communication processing is performed quickly, and the operation of the system is performed at high speed.

After the customer leaves the facility in this way, the reservation information management device does not need to hold the reservation information of the customer. For this reason, it is preferable to reduce unnecessary information by reducing unnecessary information. Therefore, in the entrance / exit management system according to claim 2,
The gate opening / closing control device on the exit gate side, when opening control of the exit gate, transmits exit information of the customer who has passed through the exit gate to the reservation information management device.

The "exited information" referred to here is information for specifying a leaving customer, and it is sufficient that the information has minimum information necessary for specifying a leaving customer. Then, when receiving the exited information, the reservation information management device deducts the reservation information of the corresponding customer.

As described above, since the detecting means detects the coincidence between "customer information" and "identification information" and the coincidence between "entered information" and "identification information", the "customer information" and "identification information" are used. It is necessary that the “entrance completed information” includes at least identification information (“the identification ID of the mobile terminal” in the above example).

Further, in order to execute efficient information processing in the entrance / exit management system, a reservation information management device, a gate opening / closing control device on the entrance gate side, and a gate opening / closing control device on the exit gate side must be connected to each other. It is preferable to exchange the minimum necessary information. To this end, it is conceivable that “entrance completed information” is information extracted from “customer information” and “exited information” is information extracted from “entrance completed information”. In other words, in this case, the “entered information” is the same information as the “customer information” or information included in the “customer information”. Similarly, the “exited information” is the same information as the “entered information” or the information included therein. It is the information that is included.

Specifically, as set forth in claim 3, the identification information is an identification ID set on a portable terminal held by a customer who is going to pass through an entrance gate, and the customer information is at least a facility. ID of the customer who has reserved the use of the information, information on the use start time of the facility by this customer,
It is conceivable that the information is set to include information on the end time of using the facility by the customer. In this case, the admitted information includes at least the identification ID held by the customer who has reserved the use of the facility and information on the end time of use of the facility by the customer, and the exited information includes at least the use of the facility. The identification ID held by the reserved customer is included.

However, as described above, when the reservation information management device is configured to receive the exited information and to deduct the reservation information of the corresponding customer, processing for charging the facility usage fee, managing the usage status of the facility, etc. Therefore, it may be assumed that a part of the reservation information is required thereafter. Therefore, in the entrance / exit management system according to claim 4, when the reservation information management device receives the exited information, the reservation information is extracted based on the exited information, and necessary information is extracted from the reservation information. Is stored as history information.

Further, by using the above-mentioned portable terminal, a part of the reservation information of the facility (for example, the designated seat of the customer, immediately before the use of the facility, that is, when the customer passes through the entrance gate of the facility). Number, etc.), and a reservation method of displaying the same on the portable terminal of the customer by an electronic mail function or the like is also conceivable.

Therefore, in the entrance / exit management system according to the fifth aspect, the gate opening / closing control device on the entrance gate side sets the reservation when the identification information detected by the detection means on the entrance gate side coincides with the customer information. At least a part of the information (for example, the number of the designated seat of the customer) is transmitted to the portable terminal of the customer.

With such a configuration, the facility operator can take a flexible facility management system while adjusting with other customers until immediately before the customer uses the facility.
As a more specific configuration of the entrance / exit management system of the present invention, as described in claim 6, each gate opening / closing device includes a ticket gate that opens / closes to allow or deny entrance / exit to the facility of the customer. Automatic ticket gate, and a ticket gate control device that is installed to control each of the automatic ticket gates and that can communicate with the reservation information management device and other gate opening / closing devices via a communication line. Conceivable. In this case, the detection means is installed in an automatic ticket gate.

When the identification information detected by the detecting means matches the identification information transmitted from the entrance gate-side ticket gate control device based on the customer information, The ticket gate is opened and the fact is transmitted to the ticket gate control device on the entrance gate side. When receiving the information to the effect that the identification information matches, the ticket gate control device on the entrance gate side transmits the entry completed information to the ticket gate control device on the exit gate side.

On the other hand, the automatic ticket gate on the exit gate side determines whether or not the identification information detected by the detection means matches the identification information transmitted from the ticket gate control device on the exit gate side based on the entered information. Then, the ticket gate is opened, and the fact is transmitted to the ticket gate control device on the exit gate side. The ticket gate control device on the exit gate side transmits the exited information to the reservation information management device when receiving the information indicating that the identification information matches.

With this configuration, only the identification information is transmitted to the automatic ticket gate, and the received information for entrance / exit does not put a particular load on the storage device in the automatic ticket gate. . Further, the detecting means is installed in the automatic ticket gate itself, and matches the identification information held by the customer's portable terminal with the identification information transmitted from the ticket gate control device,
The discrepancy is determined by the automatic ticket gate itself, and the information processing is performed at high speed because the ticket gate control device, the reservation information management device, and the like are not interposed one by one at the time of the determination. For this reason, the system can be operated efficiently.

[0026] In this case, as described in claim 7, the ticket gate control device on the entrance gate side, based on the customer information, before the fixed time before the customer uses the facility,
The identification information is transmitted to the automatic ticket gate.On the other hand, the ticket gate control device on the exit gate side, based on the above-mentioned admission information, automatically turns the ticket gate a predetermined time before the end of the use of the facility. The identification information may be transmitted to the device.

With such a configuration, necessary information is transmitted to the automatic ticket gate only when necessary, so that the capacity of the storage device provided in the automatic ticket gate is not unnecessarily occupied. can do. The “constant time” here can be appropriately set in consideration of the convenience of the operation of transportation and the convenience of the customer.

[0028] More preferably, as described in claim 8, the automatic ticket gate on the entrance gate side sends a notice to the effect that the identification information coincides to the ticket gate control device on the entrance gate, and then applies. After deleting the customer's identification information, the ticket gate control device on the entrance gate side transmits the entered information to the ticket gate control device on the exit gate side, then deletes the entered information of the corresponding customer and deletes the information on the exit gate side. The automatic ticket gate transmits the fact that it matches the identification information to the ticket gate control device on the exit gate side, deletes the identification information of the corresponding customer, and further, the ticket gate control device on the exit gate transmits the reservation information After transmitting the exited information to the management device, the exited information of the corresponding customer may be deleted.

By deleting unnecessary information in this way, the load on the storage devices in each automatic ticket gate and each ticket gate controller can be further reduced. The entrance / exit management system of the present invention described above may be applied to a facility where an entrance / exit gate is fixed to a specific place, such as a theater, an amusement park, or the like. This is particularly effective when there are a plurality of departure / departure locations, such as a highway bus, and when it is necessary to manage entrance / exit of customers at entrance / exit gates installed at each of the locations. This is because, as the number of entrance gates increases, the labor costs associated with ticketing and paper ticket processing can be reduced significantly, and the facility operation costs can be reduced.

That is, in this case, as set forth in claim 9, the ticket gate control device and the automatic ticket gate are connected to the departure yard of the transportation where the customer enters and the arrival of the transportation where the customer leaves. Each is set up in the yard. When a customer makes a reservation for such a transportation, the section from the departure point to the arrival point of the transportation is usually reserved as a use section. There is a case where you get off the transportation and exit. In such a case, if the above-mentioned entry completed information is transmitted only to the arrival spot recorded in the reservation information, the customer cannot get off the transportation in the middle of the section and pass through the exit gate.

Therefore, in the entrance / exit management system according to the tenth aspect, the ticket gate control device and the automatic ticket gate are further installed at all departure / departure points of transportation facilities between the departure place and the arrival place. Then, when the ticket gate control device installed on the departure yard receives information indicating that the identification information matches from the automatic ticket gate installed on this departure yard,
The entrance completion information is transmitted to the ticket gate control devices installed at all landing sites.

Then, in the automatic ticket gate installed at the landing gate, the identification information detected by the detecting means installed in the automatic ticket gate is transmitted from the ticket gate control device of the landing gate based on the entered information. If the identification information matches the identification information, the information is transmitted to the ticket gate control device, and the ticket gate of the automatic ticket gate is opened.

Therefore, the customer can get off the transportation at all the departures and arrivals of the transportation between the departure place and the arrival place, and the operator can take measures in consideration of the customer's circumstances. Can be taken. Also, in addition to such a case of a stopover of a customer, a so-called inward ride, that is, instead of entering from a departure place reserved for the customer's convenience, transportation from a departure / departure point in the reserved use section It is also assumed that you enter the park.

Therefore, in the entrance / exit management system according to the eleventh aspect, a customer enters any one of the landing / departure yards, and the ticket gate control device installed in the departure / departure yard has an automatic ticket gate control device installed in the departure / departure yard When the information indicating that the identification information is matched is received from the ticket gate, the ticket gate control device installed in the landing yard is used for all other landing and arrival sites closer to the arrival site than the landing site. The entrance completion information is transmitted to the ticket gate control device installed in the hall.

Then, the automatic ticket gates installed at all the other departure / arrival sites and the arrival sites receive the identification information detected by the detecting means installed at the automatic ticket gates based on the entrance completed information. If the identification information matches the identification information transmitted from the device, the fact is transmitted to the ticket gate control device, and the ticket gate of the automatic ticket gate is opened.

[0036] Therefore, the customer can enter the transportation at all the departures and arrivals of the transportation between the departure place and the arrival place, and the operator can take measures in consideration of the circumstances of the customer. Can be taken. In the above case, claim 1
As described in 2 above, the ticket gate control device that has received the information indicating the coincidence from the automatic ticket gate transmits the exited information of the customer who has passed through the automatic ticket gate to all other departure and arrival sites and arrival sites. It is good to transmit to the installed ticket gate control device and reservation information management device. Then, when the ticket gate control devices installed at all the other departure and arrival sites and the arrival site receive the exited information, delete the entered information of the corresponding customer, while the reservation information management device However, when receiving the exited information, if the reservation information of the corresponding customer is deducted, the system can be rationally operated by deleting unnecessary information.

[0037]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Preferred embodiments of the present invention will be described below with reference to the drawings. In the present embodiment, the entrance / exit management system of the present invention is applied to a gate opening / closing management system (hereinafter, referred to as a “gate system”) in a railway company (JR) station. It is a block diagram showing the whole structure of a system.

As shown in FIG. 1, the ticket gate system 1 is configured as a system for opening a ticket gate to a customer who has reserved a reserved seat of a train (Shinkansen) via the Internet 2. Therefore, the Internet 2 is connected to an Internet server arranged in the closed network 3 of the railway company, and the customer can access the homepage of the railway company opened on the Internet 2 from his / her own customer terminal 4. Thus, a reserved seat of a desired train can be reserved.

The closed network 3 is a local area network (LA) which is a communication line in a railway company.
N) 10 and host computers such as a reservation system host 11 and a reserved seat management host 12 which are arranged in a central part of the company and perform various functions as a reservation information management device, and a ticket gate installed at each station. The machine control devices 13 and 15 are connected. In the figure, for convenience of explanation, the ticket gate control device of the station (departure place) where the customer using the ticket gate system 1 gets on is used as the ticket gate control device 13, and the ticket gate of the station where the customer gets off (arrival place). The ticket controller is a ticket gate controller 15.

The reservation system host 11 has the function of an Internet server (WWW (World Wide Web) server) for opening a homepage for reserved seat reservation, and is connected to the Internet 2 via the router 6. . A well-known firewall (not shown) is installed inside the reservation system host 11 to guarantee the security of the closed network 3. Then, the reservation system host 11 sends the ISP5 (Internet S
In accordance with a request from the customer terminal 4 connected to the Internet 2 via the service provider, information for reservation of the reserved seat of the train is provided, and a predetermined communication required for the reservation with the customer terminal 4 is provided. I do. On the other hand, L
Necessary data is exchanged by communicating with the designated seat management host 12 and the ticket gate control devices 13 and 15 via the AN 10.

The reserved seat management host 12 has a database that records details of reserved seat reservation information from all customers who use trains of the railway company. It manages all reservation information such as information, reservation information reserved through an automatic ticket vending device, or reservation information reserved through a wide area network. Then, the vacancy status of the designated seat is searched by referring to the database in accordance with an instruction from the reservation system host 11, and if there is a vacant seat at a predetermined designated seat, this is acquired and recorded in the database as reservation information. On the other hand, when there is a reservation deduction instruction from the reservation system host 11,
Delete the reservation information of the corresponding reserved seat recorded in the database.

The ticket gate control devices 13 and 15 control the automatic ticket gates 14 and 15 respectively controlled at predetermined timings described later.
16 transmits the customer identification information to the automatic ticket gate 1
Receiving the passing information of the customer from 4 or 16 and transmitting the information to the reservation system host 11 or the other ticket gate control device,
The user is prompted to control opening / closing of a ticket gate, which will be described later, and to process information related to reservation information.

On the other hand, the customer side terminal 4 has input devices such as a keyboard and a mouse, and WW of the closed network 3.
A display device or the like for displaying information and the like for train reservation provided from the W server is provided. For this reason, the customer can select a desired designated seat and make a reservation purchase by inputting through the input device according to the screen displayed on the display device. The communication means for connecting the customer terminal 4 and the ISP 5 may be a telephone communication device such as a modem or a terminal adapter for connecting to the ISP 5 using a general telephone line network, or a mobile phone. , PHS or the like.

Each of the automatic ticket gates 14 and 16 is provided with a communication device (not shown) capable of communicating with a customer's mobile phone which is going to pass through the gate. A start signal dedicated to the ticket gate system 1 is constantly transmitted from this communication device, and a signal for identifying itself from the mobile phone when the customer's mobile phone enters a predetermined communication area (in the present embodiment, this signal is used). Mobile phone number information: identification ID) can be transmitted. In addition, automatic ticket gates 14, 16
Is installed with a sensor (not shown) for detecting when a customer approaches a position at a predetermined distance from a ticket gate. Note that the communication device corresponds to a detecting unit.

Then, the automatic ticket gates 14, 16 receive the signal from the customer's mobile phone, and the number information of the customer's mobile phone trying to pass through the ticket gate and the telephone number as customer information recorded in the reservation information. If the number information matches, and the sensor confirms that the customer has approached the ticket gate, but the insertion of a paper ticket cannot be confirmed, opening control of the ticket gate is performed. .

As a specific mode of the communication device,
It may be a mobile phone or a device such as a communication device installed in a PHS base station, or a Bluetooth
When a transmitting / receiving module is built in, a Bluetooth transmitting / receiving module corresponding to the transmitting / receiving module may be used.

The communication area of the predetermined communication device may be set within a range where one customer can be detected near the entrance of the ticket gates of the automatic ticket gates 14 and 16, for example. It can be appropriately set by adjusting the detection range and the size, number, arrangement, and the like of the automatic ticket gates 14 and 16.

Next, the reservation registration processing of the designated seat executed by the ticket gate system 1 will be described with reference to the flowcharts shown in FIGS. 2 and 3 and the explanatory diagram shown in FIG. The ticket gate system 1 uses the Internet 2 as described above.
Above is a homepage for reserved seat reservation, and Fig. 2
As shown in FIG.
(S101, S20)
1: YES), request predetermined application information from the customer terminal 4 (S202).

The application information specifically refers to the information as shown in FIG. 8, that is, the boarding customer information for specifying the boarding customer and the specifying information for specifying the designated seat of the customer. Alternatively, information for selection is transmitted from the reservation system host 11 to the customer terminal 4. According to the instructions on the input screen displayed on the display device connected to the customer side terminal 4, the customer, for example, as customer information, his / her name, user ID, address, telephone number (mobile phone number),
Enter your e-mail address, etc., and enter
Boarding section, departure time, "Nozomi vehicle" / "Hikari vehicle"
The vehicle type such as "reserved seats for ordinary cars" / "reserved seats for green cars" and the presence or absence of facilities such as non-smoking / smoking are input (S102).

At this time, if this application information is not input from the customer terminal 4 (S203: NO), the reservation system host 11 determines that the customer does not intend to purchase a reserved seat, and ends the reservation registration process. I do. On the other hand, when application information is input from the customer terminal 4 (S203: YE
S), the reservation system host 11 assigns a designation ID “JR123” as shown in FIG.
This is recorded in the database owned by the user as reservation information (S204). And the reservation system host 11
Transmits an instruction to acquire the designated seat to the designated seat management host 12 in order to acquire the designated seat of the condition desired by the customer (S
205).

Referring back to FIG. 3, the reserved seat management host 12
When this acquisition instruction is received (S301: YES), referring to its own database, the vacancy status of the designated seat in accordance with the request from the customer terminal 4 is searched. This is registered as a reservation (S302).
Then, at this time, if the designated seat can be acquired, the fact is transmitted to the reservation system host 11 as the designated seat acquisition status if the designated seat cannot be acquired (S303).

Returning to FIG. 2, the reservation system host 11
At this time, it is determined whether or not the designated seat is acquired based on the designated seat acquisition status input from the designated seat management host 12 (S206).
If it is determined that the designated seat has not been acquired (S20
6: NO), the designated ID and the reservation information recorded in the database are deleted (S207), and the fact that the designated seat could not be acquired is transmitted to the customer terminal 4 (S2).
08). In this case, the customer can input another condition from the customer terminal 4 again as the condition of the designated seat desired by the customer.

On the other hand, if the reservation system host 11 receives the information indicating that the designated seat has been acquired (S206: YES), the reservation system host 11
Transmits the designated seat acquisition status (designated information) to the customer terminal 4 (S208) and transmits the customer information to the ticket gate control device 13 (S209). In this embodiment,
As the customer information, the identification information of the customer (meaning the identification ID, mobile phone number information in the present embodiment), the information of the boarding time (use start time) and the getting off time (use end time) of the corresponding train are transmitted. . Thus, the customer can obtain the information of the designated seat obtained by himself (S103).

Next, a ticket gate opening / closing control process of the automatic ticket gates 14, 16 executed by the ticket gate system 1 will be described with reference to flowcharts shown in FIGS. As shown in FIG. 4, the ticket gate control device 13 at the boarding station
Receives the above-mentioned customer information from the reservation system host 11 (S401: YES), temporarily stores it in its own database (S402). Then, when a certain time comes before the boarding time of the train on which the customer gets on, the identification ID (mobile phone number information) of the customer is transmitted to the automatic ticket gate 14 (S403). Note that this "predetermined time" can be appropriately set according to the convenience of the customer and the operation of the railway company. For example, if the reservation processing is performed on a day before the boarding date, the boarding date If the above-mentioned reservation processing is performed in the early morning of the ride, the setting may be made immediately.

The automatic ticket gate 14 at the boarding station is shown in FIG.
As shown in (5), when the identification ID of the customer transmitted from the ticket gate control device 13 is received (S501: YES), the identification ID is temporarily stored in its own storage device (S5).
02). Then, the automatic ticket gate 14 waits until receiving an identification ID (cellular phone number information) as identification information from a radio wave emitted from a customer's mobile phone passing through the ticket gate (S503), and upon receiving the identification ID (S503). S50
3: YES), the ID is compared with the ID stored in the storage device (S504), and it is determined whether or not they match (S505). If they do not match (S505: NO), the ticket gate is not opened and remains closed unless a customer inserts a paper ticket (S510).

On the other hand, if it is determined in S505 that the identification IDs match (S505: YES), the automatic ticket gate 14 opens the ticket gate and allows customers to pass through (S506). Then, the automatic ticket gate 14 waits for the customer to pass through the ticket gate (S507), and when detecting that the customer has passed the ticket gate (S507: YES),
The pass information of the customer is transmitted to the ticket gate controller 13 (S
508) Then, the identification ID of the customer stored in the storage device is deleted (S509), and the ticket gate is closed (S510).

When the ticket gate control device 13 receives the passing information of the customer from the automatic ticket gate 14 (S411: YES),
The identification ID and the disembarkation time information of the customer are transmitted to the ticket gate control device 15 of the disembarkation station as the customer entry completed information (S412), and then the corresponding customer information recorded in its own database is deleted (S412). S413).

Turning to FIG. 6, the ticket gate control device 1 at the disembarkation station
5 receives the entry completed information transmitted as described above (S421: YES), and temporarily stores it in its own database (S422). Then, when a predetermined time (for example, 10 minutes before, etc.) comes before the customer's getting-off time, the identification ID of the customer is transmitted to the automatic ticket gate 16 (S423).

Then, as shown in FIG. 7, the automatic ticket gate 16 transmits the identification I of the customer transmitted from the ticket gate controller 15.
When D is received (S511: YES), it is temporarily stored in its own storage device (S512). And
The automatic ticket gate 16 waits until the identification ID (cellular phone number information) is received from the radio wave emitted from the customer's mobile phone passing through the ticket gate (S513), and upon receiving the identification ID (S513: YES). , This identification ID
Is compared with the identification ID stored in the storage device (S5).
14), it is determined whether or not they match (S51).
5). If they do not match (S51
5: NO), the ticket gate is kept closed without opening the ticket gate unless a customer inserts a paper ticket (S520).

On the other hand, if it is determined in S515 that the identification IDs match (S515: YES), the automatic ticket gate 16 opens the ticket gate and allows customers to pass through (S516). Then, the automatic ticket gate 16 waits for the customer to pass through the ticket gate (S517), and when detecting that the customer has passed the ticket gate (S517: YES),
The pass information of the customer is transmitted to the ticket gate control device 15 (S
518) Then, the identification ID of the customer stored in the storage device is deleted (S519), and the ticket gate is closed (S520).

When the ticket gate controller 15 receives the pass information of the customer from the automatic ticket gate 16 (S431: YES),
The identification ID is transmitted to the reservation system host 11 as the exited information of the customer (S432), and thereafter, the entry completed information on the customer recorded in its own database is deleted (S433).

When the reservation system host 11 receives the exited information of the customer from the ticket gate control device 15 (S21)
1: YES), based on this, search the own database to extract the reservation information of the corresponding customer, hold necessary information as history information, and delete reservation information other than this history information (S212). Then, the designated seat management host 12 is instructed to deduct the reservation information on the customer (S213).

In response to this, the reserved seat management host 12 deducts the reservation information for the disembarking customer recorded in its own database. As described above, in the ticket gate system 1 of the present embodiment, the wireless communication between the communication device provided in the ticket gate and the mobile phone held by the customer, and L
Communication between the reservation system host 11, the reserved seat management host 12, and each of the ticket gate control devices 13 and 15 via the AN 10 automatically manages getting on and off (entry and exit) of the customer's train.

Therefore, there is no need for the customer to obtain a paper ticket at the ticketing window after the train reservation is completed as in the prior art, and the customer can freely pass through the ticket gate simply by bringing a mobile phone. . As a result, the convenience can be improved without burdening the customer with complicated procedures. In addition, it is possible to reduce labor costs associated with ticketing operations, paper ticket processing, and the like, thereby reducing the operating costs of railway companies. Further, only necessary information is transmitted from the reservation system host 11 as customer information to the ticket gate control device 13 at the boarding station, and communication from the ticket gate control device 13 to the ticket gate control device 15 at the disembarkation station is performed by the reservation system host. 1
1, the communication processing is performed quickly, and the operation speed of the system can be increased.

Although the embodiments of the present invention have been described above, the embodiments of the present invention are not limited to the above-described embodiments, but may take various forms within the technical scope of the present invention. Needless to say. For example, in the above embodiment, when the ticket gate control device 13 at the boarding station receives the passing information of the customer from the automatic ticket gate 14, the information of the getting off customer is transmitted to the ticket gate control device 15 at the getting off station. did. However, depending on the case, it is also assumed that the customer gets off at a station between the boarding station and the getting off station. Therefore, in consideration of such a case, the information of the customer who boarded is transmitted to the ticket gate control devices of all the stations (departure / departure) where the train stops between the boarding station and the getting off station recorded as the reservation information. May be transmitted. With this configuration, the customer can freely get off the train.

In the above-described embodiment, the automatic ticket gates 14 and 16 are configured to detect the customer's mobile phone number information and detect the passage of the information. Needless to say, a configuration in which a portable personal computer (mobile or the like) having a communication device, a non-contact IC card, or the like is applied may be adopted. In this case, for example, an identification ID for communication is separately set, and the automatic ticket gate 14,
It is conceivable to configure the 16 side to be able to detect this.

Further, in the above-described embodiment, an example is shown in which the entrance / exit management system of the present invention is configured as a ticket gate system in a train station yard. It is needless to say that the present invention can be applied to a management system of various facilities having an entrance gate such as an institution, a theater, an amusement park, or an expressway.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an overall configuration of an entrance / exit management system according to an embodiment of the present invention.

FIG. 2 is a flowchart showing a reservation registration process for a designated seat.

FIG. 3 is a flowchart showing an entrance / exit management process.

FIG. 4 is a flowchart showing an entrance / exit management process.

FIG. 5 is a flowchart showing an entrance / exit management process.

FIG. 6 is a flowchart showing an entrance / exit management process.

FIG. 7 is a flowchart showing an entrance / exit management process.

FIG. 8 is an explanatory diagram of reservation information of a designated seat.

[Explanation of symbols]

1 ... ticket gate system 2 ... internet 3
... Closed network 4 Customer terminal 10 LAN 10 Reservation system host 12 Reserved seat management host 13 15
Ticket gate control device, 14, 16, ... automatic ticket gate

Claims (12)

[Claims] 1. A reservation information management device that manages reservation information of a customer who has reserved use of a specific facility, and a customer provided at an entrance gate and an exit gate of the facility, respectively, who intends to pass through the entrance gate or the exit gate. Detecting means for detecting the identification information of the customer holding the mobile terminal by performing wireless communication with the mobile terminal held by the mobile terminal, and being installed at the entrance gate and the exit gate respectively, and opening and closing the entrance gate or the exit gate A gate opening / closing control device that performs control, wherein each of the reservation information management device and each of the gate opening / closing control devices is configured to be able to communicate with each other via a predetermined communication line, and is provided for a customer using the facility. An entrance / exit management system for managing entrance / exit to / from a facility, wherein the gate opening / closing control device on the entrance gate side includes a detection unit on the entrance gate side. When the detected identification information matches the customer information transmitted in advance from the reservation information management device based on the reservation information, the entrance gate is controlled to be opened, and the customer who has passed through the entrance gate is controlled. The entrance completed information is transmitted to the exit gate side gate opening / closing control device, and the exit gate side gate opening / closing control device is configured so that the identification information detected by the exit gate side detection unit is:
An entrance / exit management system, wherein the exit gate is controlled to be opened when the information coincides with the entry completed information. 2. The gate opening / closing control device on the exit gate side, when opening control of the exit gate, transmits exit information of a customer who has passed through the exit gate to the reservation information management device, 2. The entrance / exit management system according to claim 1, wherein the reservation information management device, when receiving the exited information, deducts the reservation information of the corresponding customer. 3. The identification information is an identification ID set on a portable terminal held by a customer who is going to pass through the entrance gate, and the customer information is at least held by a customer who has reserved use of the facility. ID information to be used, information on the use start time of the facility by the customer, and information on the use end time of the facility by the customer. The entry completed information is held by at least the customer who has reserved the use of the facility. And information on the end time of using the facility by the customer, and the exited information includes at least the ID held by the customer who has reserved the use of the facility. The entrance / exit management system according to claim 1 or 2, wherein 4. The reservation information management device, when receiving the exited information, extracts reservation information of the customer based on the exited information, and uses necessary information among the reservation information as history information. The entrance / exit management system according to claim 2 or 3, wherein the system is maintained. 5. The gate opening / closing control device on the entrance gate side, when the identification information detected by the detection means on the entrance gate side coincides with the customer information, transmits at least a part of the reservation information to the customer. The entrance / exit management system according to any one of claims 1 to 4, wherein the entry / exit management system transmits the request to a portable terminal. 6. An automatic ticket gate provided with a ticket gate that opens and closes to allow or deny entrance and exit of the customer to and from the facility, and each of the gate opening / closing devices is installed to control the automatic ticket gate. A ticket gate control device capable of communicating with the reservation information management device and the other gate opening / closing device via the communication line, wherein the detection means is installed in the automatic ticket gate, and the entrance gate The automatic ticket gate on the side, when the identification information detected by the detection means matches the identification information transmitted from the ticket gate control device on the entrance gate side based on the customer information, the ticket gate is turned on. Open it up,
This is transmitted to the ticket gate control device on the entrance gate side, and the ticket gate control device on the entrance gate receives the information indicating that the identification information matches, and controls the ticket gate control device on the exit gate side. The entrance gate information is transmitted to the device, and the automatic ticket gate on the exit gate side transmits the identification information detected by the detection means from the ticket gate control device on the exit gate side based on the entrance completed information. If the identification information coincides with the entered identification information, the ticket gate is opened and the fact is transmitted to the ticket gate control device on the exit gate side, and the ticket gate control device on the exit gate matches the identification information. The entrance / exit management system according to any one of claims 1 to 5, wherein, when receiving the information indicating that the reservation has been made, the exit information is transmitted to the reservation information management device. 7. The ticket gate control device on the entrance gate side,
Based on the customer information, a predetermined time before the time when the customer uses the facility, the identification information is transmitted to the automatic ticket gate, the ticket gate control device on the exit gate side, the entrance information, The entrance / exit management according to any one of claims 1 to 6, wherein the identification information is transmitted to the automatic ticket gate a predetermined time before the customer finishes using the facility based on the information. system. 8. The automatic ticket gate on the entrance gate side, after transmitting that the identification information matches, to the ticket gate control device on the entrance gate side, deletes the identification information of the corresponding customer, After transmitting the entered information to the exit gate-side ticket gate control device, the gate-side ticket gate control device deletes the entered information of the corresponding customer, and the exit gate-side automatic ticket gate machine, After transmitting the coincidence with the identification information to the ticket gate control device on the exit gate side, delete the identification information of the corresponding customer, the ticket gate control device on the exit gate side, the reservation information management device 8. The entrance / exit management system according to claim 6, wherein the exit information of the corresponding customer is deleted after transmitting the exit information. 9. The facility is a means of transportation, wherein the ticket gate control device and the automatic ticket gate are located at a departure yard of the transportation facility where a customer using the transportation facility set as the reservation information enters. And at the arrival site of the transportation facility where the customer leaves as set as the reservation information,
The entrance / exit management system according to any one of claims 6 to 8, wherein the entrance / exit management system is provided. 10. The ticket gate control device and the automatic ticket gate are further installed at all departure / departure locations of the transportation system between the departure site and the arrival site, and installed at the departure site premises. The ticket gate control device, when receiving information indicating that the identification information matches from the automatic ticket gate installed in the departure yard, the ticket gate control device installed in all of the landings. Transmitting the entered information to the automatic ticket gate installed at the landing, the identification information detected by the detection means installed at the automatic ticket gate, the identification information based on the completed information 10. When the identification information coincides with the identification information transmitted from the ticket gate control device at the departure / arrival site, the fact is transmitted to the ticket gate control device and the ticket gate of the automatic ticket gate is opened. Entrance / exit management system described 11. A customer enters one of the landing sites, and the ticket gate control device installed in the landing site has a match in the identification information from the automatic ticket gate installed in the landing site. When the information indicating the fact is received, the ticket gate control device installed in the landing site is installed in all the other landing sites and the arrival site closer to the arrival site than the landing site. Transmitting the entry completed information to the ticket gate control device, the automatic ticket gates installed at all the other departure and arrival sites and the arrival site were detected by the detection means installed at the automatic ticket gates If the identification information matches the identification information transmitted from the ticket gate control devices of all the other departure / arrival sites and arrival sites based on the entered information, the fact is transmitted to the ticket gate control device. At the same time, open the ticket gate of the automatic ticket gate. Entrance and exit management system of claim 10, wherein. 12. The ticket gate control device, which has received the information indicating the coincidence from the automatic ticket gate, transmits the exited information of the customer who has passed through the automatic ticket gate to all the other departure / arrival sites and the arrival. When the ticket gate control devices installed in each of the venues and the reservation information management device transmit the information, and the ticket gate control devices installed in all of the other departure and arrival locations and the arrival location receive the exited information 11. The method according to claim 10, wherein the entry information of the corresponding customer is deleted, and the reservation information management device deducts the reservation information of the corresponding customer when the exit information is received. An entrance / exit management system according to claim 11.