JP2015172798A - Notification system, notification terminal, center device, and notification setting change method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To solve a conventional problem that it is difficult to change the setting of a notification terminal without an influence on notification operation.SOLUTION: A notification system comprises: a notification terminal; and a center device receiving a notification from the notification terminal, the center device transmitting information indicating whether the setting to the notification has a change to the notification terminal when receiving the notification from the notification terminal, and the notification terminal transmitting the notification to the center device and a preset notification destination when a notification event occurs, receiving the information indicating whether the setting has a change from the center device at a time of transmitting the notification to the center device, and acquiring change data from the center device and executing a subsequent notification based on the changed setting if the setting has a change.

Description

  The present invention relates to a notification system, a notification terminal, a center device, and a notification setting change method.

  In recent years, a system for making an emergency call at the time of sudden illness or disaster has been used. For example, an automatic reporting device is conceivable in which the reporting destination and order can be freely set when reporting emergency signals from detectors such as fire and gas leaks to a plurality of reporting destinations (see, for example, Patent Document 1).

Japanese Patent Laid-Open No. 05-242385

  However, the timing for setting the notification destination change in the notification device is not appropriate, and it takes time until the setting of the notification terminal is changed, and the notification fails when trying to connect to the previous notification destination or the absence notification destination. Problem arises.

  The notification system, the notification terminal, the center device, and the notification setting changing method disclosed herein are intended to change the setting of the notification terminal in response to a notification to the center device.

  According to one aspect, in a reporting system having a reporting terminal and a center device that receives a report from the reporting terminal, when the center device receives a report from the reporting terminal, the center device indicates whether or not the setting for the notification has been changed. The information is transmitted to the reporting terminal, and when the reporting event occurs, the reporting terminal reports to the center device and a preset report destination, and information indicating whether the setting has been changed from the center device when reporting to the center device. If the received setting is changed, the change data is acquired from the center device, and the subsequent notification is executed based on the changed setting.

  According to one aspect, in a notification terminal that reports to a center device and a preset notification destination when a notification event occurs, information indicating whether or not a setting change for the notification is made from the center device when reporting to the center device. It is characterized by having a control unit that receives the change data from the center device and executes subsequent notification based on the changed setting when received and changed.

  According to one aspect, in the center device that receives a report from the reporting terminal, when the report is received from the reporting terminal, information indicating whether the setting has been changed for the report is transmitted to the reporting terminal, and the setting is changed. In this case, a control unit that transmits the change data to the reporting terminal is provided.

  According to one aspect, a report setting change method in a report system having a report terminal and a center apparatus that receives a report from the report terminal, the center apparatus responding to the report when receiving a report from the report terminal The information indicating whether the setting has been changed is sent to the reporting terminal, and the reporting terminal reports to the center device and a preset report destination when a reporting event occurs, and the center device sets the setting when reporting to the center device. Information indicating whether or not there is a change is received, and when there is a change in the setting, change data is acquired from the center device, and subsequent notifications are executed based on the changed setting.

  The notification system, the notification terminal, the center device, and the notification setting change method disclosed herein can change the setting of the notification terminal when triggered by a notification to the center device.

It is a figure which shows an example of an emergency call system. It is a figure which shows an example of a report terminal. It is a figure which shows an example of a center apparatus. It is a figure which shows an example of the report terminal of a comparative example. It is a figure which shows an example of the control part of the report terminal of a comparative example. It is a figure which shows an example of the control part of the report terminal which concerns on this embodiment. It is a figure which shows an example of the synchronous process which a data synchronous process part performs. It is a figure which shows an example of alerting | reporting operation | movement of the emergency call system which concerns on this embodiment. It is a figure which shows the other example of alerting | reporting operation | movement of the emergency call system which concerns on this embodiment. It is a figure which shows the alerting | reporting operation | movement of a comparative example. It is a figure which shows the alerting | reporting process when not changing to conversation mode as a comparative example. It is a figure which shows the subject of the alerting | reporting operation | movement of a comparative example. It is a figure which shows an example of alerting | reporting operation | movement of the emergency call system which concerns on this embodiment. It is a figure which shows the example of application of an emergency call system.

Hereinafter, embodiments will be described with reference to the drawings.
[Example of emergency call system 100]
FIG. 1 shows an example of an emergency call system 100. In FIG. 1, the emergency notification system 100 includes a notification terminal 101 and a center device 102. The notification terminal 101 is installed, for example, in a house (user's house 110) where an elderly person or a disabled person lives, and is connected to the center apparatus 102 via the public telephone network 103. Further, the notification terminal 101 is connected to the telephone 104 of the relative house 111 of the user, the telephone 105 of the collaborator's house 112 living in the vicinity of the user's house, and the telephone of the related organization 113 such as a hospital or a government office via the public telephone network 103. 106 or the like.

  The reporting terminal 101 installed in the user's home 110 is connected to a pendant type wireless terminal 151, a sensor 152, and a telephone 153.

  For example, on the notification terminal 101, there are a notification button to be pressed in an emergency, and a consultation button for performing other notifications (consultation that does not require an emergency, etc.). Then, when the user presses each button, the reporting terminal 101 starts a reporting operation.

  The wireless terminal 151 connects to the reporting terminal 101 wirelessly. The wireless terminal 151 has a pendant shape so that a user such as an elderly person can easily wear it. Then, the user presses the notification button on the wireless terminal 151 when an emergency such as a physical condition occurs. The wireless terminal 151 wirelessly notifies the notification terminal 101 that the notification button has been pressed. In response to the notification from the wireless terminal 151, the notification terminal 101 notifies the center device 102 and a preset notification destination in order.

  The sensor 152 includes, for example, a fire alarm or a gas leak alarm installed in a house, a rhythm sensor that detects the absence of human movement, and the like. The sensor 152 has different detection conditions (such as when there is an input or when there is no change in the input) depending on the type of sensor, and the detection conditions for each type of sensor are set in the notification terminal 101 in advance. . In addition, although the one sensor 152 is drawn in the example of FIG. 1, the notification terminal 101 may have a plurality of sensors. Then, the reporting terminal 101 starts a reporting operation when the sensor 152 detects an abnormality. When the center device 102 receives a notification from the notification terminal 101, the center device 102 determines true / false information. If the notification is a false information, the center device 102 forcibly ends a series of notification operations. When the report is true, after reporting to the center apparatus 102, the report terminal 101 reports to a report destination (such as a relative or cooperator living in the vicinity) set in advance according to the type of report event. The relatives and cooperators who have received the report rush to the user home 110 of the report terminal 101 according to the situation.

  The telephone 153 is a telephone used by the user regardless of the operation of the reporting terminal 101. However, the telephone set 153 is connected to the public telephone network 103 via the reporting terminal 101 in the same manner as a home facsimile. Note that the reporting terminal 101 has a hands-free calling function so that the user can talk with the reporting destination person without using the telephone set 153.

  On the other hand, the center apparatus 102 includes a report communication unit 201, a report management unit 202, and a telephone set 203.

  The report communication unit 201 receives a report transmitted from the report terminal 101 of the user's home 110 via the public telephone network 103.

  The report management unit 202 displays the report data received by the report communication unit 201 from the report terminal 101 on a screen, or records and manages the report data in a storage device. Alternatively, the report management unit 202 manages the settings of the report terminal 101 and performs processing for changing the settings of the report terminal 101 when a change occurs in the settings of the report terminal 101. Here, the notification data includes notification events such as “fire detection”, “gas leak detection”, “notification button press” and “consultation button press” of the notification terminal 101, and “notification button press” of the wireless terminal 151, for example. Including messages and data that convey the contents of

  The telephone 203 is connected to the public telephone network 103 via the report communication unit 201. The operator uses the telephone 203 when talking to the user. Note that the notification communication unit 201 disconnects the telephone 203 from the public telephone network 103 and performs data communication with the notification terminal 101 when receiving notification data from the notification terminal 101 or changing the setting of the notification terminal 101.

  Here, the center apparatus 102 is operated by an operator. An operator can confirm a notification event displayed on the monitor screen of the notification management unit 202 or can talk with a user using the center device 102. In addition, the notification communication unit 201 may have a hands-free call function so that the operator can talk with the user without using the telephone 203.

  In FIG. 1, when a notification event occurs, the notification terminal 101 first notifies the center device 102. Thereafter, the reporting terminal 101 makes a call in a preset order to a preset reporting destination for each type of reporting event. For example, when the reporting destination and reporting order set in the reporting terminal 101 are the relative house 111, the collaborator's house 112, and the related organization 113, the reporting terminal 101 reports as follows. The reporting terminal 101 first reports to the center apparatus 102, then calls the telephone 104 of the relative house 111, calls the telephone 105 of the collaborator's house 112, and finally calls the telephone 106 of the related organization 113. . In the example of FIG. 1, the notification to the center apparatus 102 can perform both data communication and conversation, and the notification to the relative house 111, the collaborator's house 112, and the related organization 113 is conversation (including a voice message). )It can be performed.

Here, the emergency notification system 100 according to the present embodiment has the following notification method.
(1) Data notification: A notification event is notified by data communication (information such as a message, a flag, a numerical value, a symbol).
(2) Conversation report: A notification event is notified by a voice message, and the user of the report source can talk with the report destination person.
(3) Data report and conversation report: After a notification event is notified by data communication, a voice message notification or conversation is performed. The emergency notification system 100 according to the present embodiment performs data notification between the notification terminal 101 and the center device 102, and performs conversation notification between the notification terminal 101 and the center device 102 or a preset notification destination. However, data reporting may be performed with other reporting destinations.

  In the emergency call system 100 according to the present embodiment, a plurality of report destinations and report methods can be set in advance in the report terminal 101 according to the type of report event (disease, disaster, consultation, etc.). For example, a disaster report is set to be performed by data report with the center device 102 as a report destination, and a illness report is set to be performed by data report and conversation report with the center device, medical institution and relatives as report destinations. . Similarly, the notification of consultation is set to be performed by conversation reporting with the office or relative as the reporting destination.

  Here, problems when the emergency call system 100 according to the present embodiment does not have the characteristics will be described. The description will be made by referring to the reporting device in comparison with the reporting terminal 101 according to the present embodiment.

  When a reporting device is installed in a general household, it is difficult for the system operator to make remote settings from the viewpoint of user privacy and security. It takes time to change However, when a notification event occurs before the setting is changed, a problem arises in that the notification is made to the telephone number of the notification destination before the change and the notification fails.

For example, a general method for changing the setting of a notification device installed in a home is as follows.
(1) The maintenance person goes to the home where the reporting device is installed and changes the setting.
(2) The setting is changed remotely with permission from the home of the reporting device.

  However, in any of the above methods, it takes time to actually change the setting of the reporting device. If a notification event occurs before the setting information of the reporting device is updated, it will be reported to the notification destination before the change, and it will take time until the notification fails. There is a problem of being slow.

  In addition, even if it is required to rush immediately depending on the contents of the report, if the report order of nearby report destinations is set at a lower level, it is difficult to skip the report destination first and the time to rush to the site is slow. Problem arises.

  In addition, when a notification event occurs, it is sometimes preferable that a cooperator near the house where the notification device is installed rush to the site. However, even if the administrator knows in advance that the collaborator cannot be contacted, the reporting device will notify the next collaborator after reporting to the collaborator fails. There is a problem that communication becomes late.

  In addition, the setting of the reporting device is performed in the setting mode (setting mode) by stopping the operation mode (operation mode) that detects and notifies the reporting event, so it is notified while the setting is being changed. There is a problem that it is difficult.

  Therefore, the emergency notification system 100 according to the present embodiment can perform temporary change of setting information only at the time of notification when triggered by notification to the center apparatus 102. Further, since the permanent setting information change is executed after all notifications are completed, the notification terminal 101 can prioritize the current notification operation without interrupting the notification process.

[Reporting terminal 101]
FIG. 2 shows an example of the reporting terminal 101. In FIG. 2, a notification terminal 101 includes a control unit 301, a sensor input unit 302, a wireless input unit 303, an operation unit 304, a communication unit 305, a hands-free call unit 306, a nonvolatile memory 307, a memory 308.

  The control unit 301 has a CPU (Central Processing Unit) and controls the operation of the entire reporting terminal 101 according to a program stored in advance in the CPU.

  The sensor input unit 302 has an interface circuit for connecting the sensor 152. For example, when the sensor 152 is a fire alarm, a detection signal output when the fire alarm detects a fire is received. Even if the sensor 152 is a rhythm sensor, a gas leak alarm or the like, the sensor input unit 302 receives each detection signal.

  The wireless input unit 303 performs wireless communication with the pendant wireless terminal 151 via the antenna 303a. Then, an alarm signal indicating that the notification button of the wireless terminal 151 has been pressed is received.

  The operation unit 304 includes an emergency call button, a consultation button, a cancel button, and the like. For example, the emergency call button is pressed when the user wants to notify someone urgently due to a sudden illness or the like. The consultation button is pressed when the user is not urgent but wants to consult. The cancel button is pressed when, for example, the user accidentally presses the emergency call button or the consultation button, or when the fire alarm is activated by cigarette smoke or the like to cancel the notification. The operation unit 304 includes buttons for performing settings and the like.

  A communication unit 305 is an interface circuit for connecting to the public telephone network 103. The communication unit 305 connects the telephone 153 to the public telephone network 103 when no notification event has occurred. When receiving information indicating the occurrence of a notification event via the sensor 152, the wireless terminal 151, or the operation unit 304, the control unit 301 transmits to the center apparatus 102 and a preset notification destination using the communication unit 305. To do.

  The hands-free call unit 306 includes a microphone 306a and a speaker 306b. The user can make a hands-free call by using the hands-free call unit 306 without using the handset of the telephone set 153. For example, when a user becomes unable to move due to illness, the user can make a report with the wireless terminal 151 that he / she wears and can talk with a person to whom the report is made through the microphone 306a and the speaker 306b.

  The non-volatile memory 307 is a non-volatile memory such as an EEPROM (Electrically Erasable Programmable Read-Only Memory) that can be electrically read / written and retains stored contents even when the power is turned off, and has an area for storing settings. The non-volatile memory 307 stores, for example, information (may include version number information) such as the operating environment of the reporting terminal 101, sensor detection settings, wireless terminal settings, telephone number master, and report destination for each event. The operating environment includes basic information such as the type and number of connected sensors, the program version of the control unit 301, the serial number, and the telephone number of the device itself. For example, in the case of a rhythm sensor, the sensor detection setting includes a time until detection that no human movement is detected, a detection sensitivity, and the like. In the wireless terminal setting, for example, the type and number of wireless terminals 151 to be connected are set. Alternatively, in the wireless terminal setting, when the battery of the wireless terminal 151 is low, a threshold value of the remaining amount to be notified to the center apparatus 102 or the user may be set. The telephone number master is a list of telephone numbers that stores a report destination and a telephone number in association with each other. The report destination for each report event is a report destination in the case of a fire alarm, a report destination in the case of a gas leak alarm, a report destination when an emergency call button or a consultation button of the notification terminal 101 is pressed, and the like. The reporting destination for each reporting event includes reporting order information. For example, when the fire alarm detects a fire, the notification destination is preferentially notified to the fire department as the related organization 113. Here, the control part 301 acquires the telephone number corresponding to the report destination for every event from a telephone number master. It should be noted that the version number: N (N is a positive integer) may be added to the information in the setting storage area so that the version of each setting is known.

  For example, a random access memory (RAM) is used as the memory 308, and settings used for the notification operation of the notification terminal 101 are stored. However, when the power is turned off, the contents stored in the memory 308 are erased. At the time of reporting, the control unit 301 refers to the setting content stored in the memory 308 and does not refer to the setting content in the nonvolatile memory 307. In the example of FIG. 1, the same setting information as the nonvolatile memory 307 (operating environment, sensor detection setting, wireless terminal setting, telephone number master, report destination for each event, etc.) is stored.

  As described above, the setting information of the notification terminal 101 is stored in the setting storage area of the nonvolatile memory 307 that is not erased even when the power is turned off, and the work area of the memory 308 having the same structure as the setting storage area that is referred to during the notification operation. Is remembered. Each setting item of the setting information may be added with a version number so that the correction history can be understood. Then, the reporting terminal 101 operates by referring to the setting information stored in the work area of the memory 308 at the time of reporting that requires quick processing. In addition, when changing the setting information during the notification, the notification terminal 101 writes the setting information in the work area of the memory 308, and stores the setting information in the setting storage area of the nonvolatile memory 307 after the notification ends.

  Here, the emergency notification system 100 according to the present embodiment centrally manages setting information for each notification terminal 101 in the center device 102. Then, the center device 102 checks whether there is a change in the setting information of the notification terminal 101 when reporting from the notification terminal 101 to the center device 102. When there is a change in the setting information related to the current notification of the notification terminal 101, the center apparatus 102 transmits change data related to the current notification to the notification terminal 101 during the notification. Then, the notification terminal 101 temporarily stores the change data received from the center device 102 in the work area of the memory 308, and notifies all the notification destinations of the storage in the nonvolatile memory 307, which takes time to update. Execute after completion. Further, when there is a change in the setting information not related to the current notification, the center apparatus 102 notifies the notification terminal 101 that there is a change in the setting information during the notification. The reporting terminal 101 connects to the center apparatus 102 again after the reporting to all reporting destinations is completed, receives the changed setting information, and saves it in the setting storage area of the nonvolatile memory 307.

  In the example of FIG. 1, one reporting terminal 101 is connected to the center apparatus 102, but the reporting terminal 101 is installed in a plurality of user homes, and each reporting terminal 101 is managed by the center apparatus 102. When there is a change in the setting of the notification terminal 101, the center device 102 displays “notification of change of report destination” in a report end signal (data report or conversation report end signal) when receiving a report from the report terminal 101. "(Setting change flag) is added to the notification terminal 101. Then, when there is a change in the report destination (setting change flag: On), the center apparatus 102 transmits a new setting content to the report terminal 101 after receiving a response “ready for reception OK” from the report terminal 101. If there is no change in the report destination (setting change flag: Off), the center apparatus 102 and the report terminal 101 terminate the connection after the report is completed. In addition, when the center apparatus 102 transmits the new setting contents to the notification terminal 101, the “setting storage presence / absence” indicating whether it is a change of only the current notification or a permanent change to be reflected in a future notification. Information (setting storage flag) is notified to the reporting terminal 101. Then, the notification terminal 101 rewrites the current notification destination information in the work area of the memory 308, transmits a “reception complete” response to the center device 102, and ends the notification to the center device 102. . Note that the notification terminal 101 holds the setting storage flag received from the center device 102 until all notifications are completed. After completing the report to the center apparatus 102, the report terminal 101 continues the report to the relative house 111, the collaborator house 112, etc. according to the report destination information in the work area. Then, the reporting terminal 101 confirms the setting storage flag received from the center device 102 first after completing reporting to all reporting destinations stored in the work area. When the setting saving flag is “save” (setting saving flag: On), the reporting terminal 101 writes the setting contents of the reporting destination stored in the work area of the memory 308 in the setting storage area of the nonvolatile memory 307. When the setting saving flag is “no saving” (setting saving flag: Off), the report destination information of the current notification in the work area of the memory 308 is not written in the setting storage area of the nonvolatile memory 307. Therefore, when the same notification event occurs in the same notification terminal 101, the previous notification destination information stored in the setting storage area of the nonvolatile memory 307 is copied to the work area of the memory 308, and the notification operation is executed. .

  In this way, the emergency notification system 100 according to the present embodiment can perform temporary change of the notification destination only at the time of notification upon the notification to the center device 102. In addition, since the permanent change of the notification destination is executed after all notifications are completed, the notification terminal 101 can prioritize the current notification operation without interrupting the notification process. In particular, a non-volatile memory such as a flash memory takes a longer time for a writing operation than a memory such as a CPU register or a RAM used as a work area, and is therefore preferably performed after the notification is completed.

  2, the control unit 301 includes a main processing unit 351, a sensor detection processing unit 352, a wireless detection processing unit 353, a change detection processing unit 354, and a data synchronization processing unit 355.

  The main processing unit 351 performs processing such as notification operation and setting change.

  The sensor detection processing unit 352 performs processing for detecting a detection signal received by the sensor input unit 302 from the sensor 152. For example, when there are a plurality of types of sensors 152, the sensor detection processing unit 352 determines which sensor 152 outputs the detection signal.

  The wireless detection processing unit 353 performs processing for detecting an alarm signal received by the wireless input unit 303 from the wireless terminal 151. In addition, when there are a plurality of wireless terminals 151, for example, the wireless detection processing unit 353 determines which wireless terminal 151 is outputting an alarm signal.

  The change detection processing unit 354 detects a setting change instruction by a button operation for maintenance of the operation unit 304 or a remote operation from the center apparatus 102 and notifies the main processing unit 351 of the change. Here, the change detection processing unit 354 performs a process of detecting an instruction to change the setting contents of the nonvolatile memory 307 during a period other than during reporting.

  The data synchronization processing unit 355 performs processing to synchronize the setting information stored in the memory 308 and the setting information stored in the nonvolatile memory 307 in accordance with an instruction from the main processing unit 351.

[Center device 102]
FIG. 3 shows an example of the center apparatus 102. In FIG. 3, the notification communication unit 201, the notification management unit 202, and the telephone set 203 have the same or similar functions as those in FIG. In FIG. 3, the notification management unit 202 includes a control unit 251, a display unit 252, a database (DB: Data Base) 253, an operation unit 254, and a memory 255.

  The control unit 251 has a CPU and controls the operation of the entire center apparatus 102 according to a program stored in advance in the CPU.

  The display unit 252 uses a liquid crystal monitor or the like, displays the contents of the report, or displays the setting information of the report terminal 101. The display on the display unit 252 is confirmed by the operator.

  The DB 253 stores setting information of the notification terminal 101 accommodated in the center apparatus 102. In the example of FIG. 3, the reporting terminal A, the reporting terminal B, and the reporting terminal C are registered in the DB 253. The setting contents registered for each of the reporting terminal A, the reporting terminal B, and the reporting terminal C are as described in the example of FIG. 2, such as operating environment, sensor detection setting, wireless terminal setting, telephone number master, and event-specific information. Information such as report destination (may include version information).

  The operation unit 254 has an operation interface such as a keyboard and a mouse. The operator operates the center apparatus 102 through the operation interface while looking at the screen of the display unit 252. For example, when the reporting terminal 101 is newly added, the operator inputs the setting information of the reporting terminal 101 and stores it in the DB 253. In addition, when the setting information of the reporting terminal 101 is changed, the operator sets the setting change flag indicating that there is a change to On and adds it to the information of the reporting terminal A. Thereby, when the center apparatus 102 receives a report from the reporting terminal A, the center apparatus 102 can notify the reporting terminal 101 that the setting content has been changed by transmitting a setting change flag: On to the reporting terminal 101. When the setting information of the reporting terminal 101 is permanently changed, the operator turns on the setting change flag indicating that there is a change when the setting information of the reporting terminal 101 is changed, and also sets the setting storage flag to On. Keep it. In addition, when the operator determines that it is better to talk to the user at the time of reporting, the operator can operate the operation unit 254 to set the conversation mode. Alternatively, the center device 102 can automatically set the conversation mode according to the content of the notification event, such as when the consultation button of the notification terminal 101 is pressed. In the conversation mode, the user may not directly talk but may play a preset voice message. Even if the user is in a state where the user cannot talk, the voice message can notify the report destination only of the telephone of the content of the notification event (such as “physical condition is bad”).

  For example, a RAM is used as the memory 255 and is used as a work area when the control unit 251 operates. For example, when receiving a report from the reporting terminal 101, the control unit 251 copies the setting information of the reporting terminal 101 stored in the DB 253 to the work area of the memory 255. The center apparatus 102 operates by referring to the work area information in the memory 255 during the notification process. The center device 102 transmits the setting change flag and the setting storage flag to the reporting terminal 101 or stores the setting change flag and the setting storage of the reporting terminal 101 stored in the DB 253 after the connection with the reporting terminal 101 is finished. Set the flag to Off. Then, the center apparatus 102 reflects the setting information in the memory 255 in the DB 253 after the report is completed.

  On the other hand, the notification management unit 202 includes a notification management processing unit 261 and a setting change processing unit 262. The functions of the notification management processing unit 261 and the setting change processing unit 262 are realized by, for example, a program executed by the control unit 251, but the functions of the notification management processing unit 261 and the setting change processing unit 262 are realized by hardware. Also good.

  For example, when receiving a report from the reporting terminal 101, the reporting management processing unit 261 performs a process of displaying the content of the reporting data, the setting information for each reporting terminal 101, or information such as the presence or absence of a setting change on the display unit 252. . In addition, the report management processing unit 261 performs a process of recording the report date and time and report contents in the DB 253 as a history for each report terminal 101.

  For example, when there is a change in the setting information of the reporting terminal 101, the setting change processing unit 262 performs a process of transmitting the changed setting information to the reporting terminal 101. In the emergency notification system 100 according to the present embodiment, the setting change processing unit 262 confirms the setting information of the notification terminal 101 when receiving a notification from the notification terminal 101. Then, when the setting change flag is set to On, the setting change processing unit 262 performs processing of adding the setting change flag: On to the report (data or conversation) end signal and transmitting it to the notification terminal 101. And the setting change process part 262 receives the response of reception OK from the report terminal 101, and performs the process which transmits the change data of setting information to the report terminal 101. FIG. The setting change processing unit 262 adds information (setting save flag) indicating whether the change is a temporary change only for the current notification or a permanent change to the change data when the change data is transmitted. Transmit to the reporting terminal 101.

  FIG. 4 shows an example of the reporting terminal 901 of the comparative example. In FIG. 4, blocks having the same reference numerals as those in FIG. 2 have the same or similar functions as those in FIG.

  In FIG. 4, the notification terminal 901 is different from the notification terminal 101 in FIG. Further, the emergency notification system 900 having the notification terminal 901 of the comparative example is different in the operation of the center device 902.

  In the notification terminal 901, the main processing unit 851 of the control unit 801 makes a report with reference to the report destination information stored in the nonvolatile memory 307 when a report event occurs. On the other hand, in the case of the notification terminal 101 in FIG. 2, when the notification event occurs, the main processing unit 351 of the control unit 301 reports with reference to the notification destination information copied from the nonvolatile memory 307 to the memory 308. I do. In addition, the notification terminal 901 has an operation mode (may be referred to as an operation mode) and a setting mode, and performs processing so as not to accept inputs from the sensor 152, the wireless terminal 151, and the like in the setting mode. Note that the change to the setting mode may be performed by a maintenance person or a user operating a maintenance button of the operation unit 304, or by an operator connecting from the center apparatus 102 to the notification terminal 901 and using a push button signal or the like. Remote operation may be performed. In any case, the reporting terminal 901 of the comparative example stops the operation mode and shifts to the setting mode.

  FIG. 5 shows an example of the control unit 801 of the reporting terminal 901 of the comparative example. In FIG. 5, blocks having the same reference numerals as those in FIG. 4 have the same or similar functions as those in FIG.

  In FIG. 5, the main processing unit 851 includes an operation mode processing unit 861 and a setting mode processing unit 862. The operation mode processing unit 861 performs a notification operation when a notification event is detected or a notification event is detected. The setting mode processing unit 862 performs processing for changing the setting content stored in the nonvolatile memory 307.

  On the other hand, the mode change processing unit 852 includes a setting mode change detection processing unit 863 and an operation mode change detection processing unit 864. The setting mode change detection processing unit 863 detects an instruction to change to the setting mode by operating a maintenance button of the operation unit 304 or a remote operation from the center device 902 and notifies the main processing unit 851 of the instruction. The operation mode change detection processing unit 864 detects an instruction to change to the operation mode due to an operation of a maintenance button of the operation unit 304 or a remote operation from the center device 902 and notifies the main processing unit 851 of the instruction.

  Here, the main processing unit 851 includes an input prohibition processing unit 871, a change data reception processing unit 872, a change data write processing unit 873, and an input prohibition release processing unit 874.

  The input prohibition processing unit 871 receives a change instruction to the setting mode from the mode change processing unit 852, and prohibits input of a notification event by the emergency notification button, the consultation button, the sensor 152, the wireless terminal 151, and the like of the center device 902. I do. Thereby, the notification terminal 901 does not perform the operation of notifying the center device 902 even when the user presses the emergency notification button, for example. The reason for performing the process of prohibiting the input of the notification event is that the notification terminal 101 malfunctions when a notification event occurs by the sensor 152 or the wireless terminal 151 while the detection setting of the sensor 152 or the setting of the wireless terminal 151 is performed. Because.

  The change data reception processing unit 872 receives the setting change contents from the center device 902 by the operation of the maintenance person or the user himself / herself who went to the user's home or the setting changer such as the operator of the center device 902 or the remote operation. Perform the process.

  The change data write processing unit 873 performs a process of writing the setting change content received from the center device 902 to a setting storage area such as the nonvolatile memory 307. It should be noted that the processing by the changed data reception processing unit 872 and the changed data writing processing unit 873 is repeatedly executed according to the type and amount of data.

  In response to the instruction to change to the operation mode from the mode change processing unit 852, the input prohibition release processing unit 874 prohibits the input of a notification event by the emergency notification button, the consultation button, the sensor 152, the wireless terminal 151, and the like of the center device 902. Perform the release process. Then, the main processing unit 851 ends the processing performed by the setting mode processing unit 862 and returns to the processing of the operation mode processing unit 861.

  In this way, when the notification terminal 901 of the comparative example changes the setting information stored in the nonvolatile memory 307, the notification mode 862 prohibits the input of the notification event and the notification operation, so that the setting mode processing unit 862 is operating. The problem arises of ignoring urgent notification events.

  Therefore, the emergency notification system 100 according to the present embodiment can change the setting contents without prohibiting the input of a notification event.

[Control unit 301]
FIG. 6 shows an example of the control unit 301 of the reporting terminal 101 shown in FIG. In FIG. 6, blocks having the same reference numerals as those in FIG. 2 have the same or similar functions as those in FIG.

  In FIG. 6, the main processing unit 351 includes an operation mode processing unit 361 and a setting change processing unit 362.

  The operation mode processing unit 361 detects a notification event, and performs a notification operation when a notification event is detected. Further, when the operation mode processing unit 361 receives a notification of the setting change flag: On from the center apparatus 102 during the notification, the operation mode processing unit 361 performs a process of changing the notification destination of the notification. Furthermore, when the notification of the setting storage flag: On is received from the center apparatus 102 at the end of the notification, the operation mode processing unit 361 performs a process of storing the changed contents in the nonvolatile memory 307 after the end of the notification.

  When the change detection processing unit 354 shown in FIG. 6 detects a setting change instruction, the setting change processing unit 362 performs a process of changing the setting of the reporting terminal 101 without stopping the operation of the operation mode processing unit 361. Do. For example, the setting change processing unit 362 temporarily writes the change data received from the center apparatus 102 in the work area of the memory 308. And the setting change process part 362 performs the process which synchronizes the setting content of the memory 308, and the setting content of the non-volatile memory 307, when the notification terminal 101 is an idle state which is not performing notification operation | movement. During the notification, the change related to the notification is executed by the operation mode processing unit 361. The setting change processing unit 362 performs processing for changing the setting of the reporting terminal 101 other than during reporting.

  In FIG. 6, the sensor detection processing unit 352 and the wireless detection processing unit 353 perform the same or similar processing as in FIG. For example, the sensor detection processing unit 352 performs a process of detecting a detection signal received by the sensor input unit 302 from the sensor 152, and the wireless detection processing unit 353 detects a warning signal received by the wireless input unit 303 from the wireless terminal 151. I do.

  The change detection processing unit 354 detects a change instruction to the setting mode due to an operation of a maintenance button of the operation unit 304 or a remote operation from the center apparatus 102 and notifies the main processing unit 351 of the instruction. The main processing unit 351 executes the setting change processing unit 362 when the change detection processing unit 354 detects a setting change instruction.

  The data synchronization processing unit 355 performs processing for synchronizing the setting contents of the memory 308 and the setting contents of the nonvolatile memory 307 according to the start instruction of the setting change processing unit 362. Note that the data synchronization processing unit 355 operates independently of the main processing unit 351, and the main processing unit 351 only gives the data synchronization processing unit 355 an instruction to start synchronization processing by the setting change processing unit 362. . Therefore, the influence on the notification operation of the main processing unit 351 is small.

  6, the setting change processing unit 362 of the main processing unit 351 includes a change data reception processing unit 371, a RAM write processing unit 372, and a data synchronization start processing unit 373.

  The change data reception processing unit 371 receives setting change contents through data communication with the center apparatus 102 and creates setting write data. Although the change content is received from the center apparatus 102, an input button may be provided on the operation unit 304 of the reporting terminal 101 to accept the input of the change content. In any case, the setting write data includes, for example, the operating environment of the reporting terminal 101, the sensor detection setting, the wireless terminal setting, the telephone number master, the reporting destination for each event, as shown in the dotted line balloon portion in FIG. Information (including version number information). Here, the information such as the operating environment, sensor detection setting, wireless terminal setting, telephone number master, and notification destination for each event is as described in FIG. 2, but in the example of FIG. The version number of the existing information: N + 1 is newer than the version number: N + 1. Note that the version number may be different for each item.

  The RAM write processing unit 372 performs processing for writing the setting write data received from the center device 102 by the change data reception processing unit 371 to the memory 308. As a result, the information of the version number N stored in the memory 308 is rewritten to the information of the version number N + 1 of the setting write data.

  The data synchronization start processing unit 373 gives an instruction to start processing for synchronizing the setting information in the memory 308 and the setting information in the nonvolatile memory 307 to the data synchronization processing unit 355 independent of the main processing unit 351. The data synchronization processing unit 355 performs synchronization processing for writing the setting information in the memory 308 to the nonvolatile memory 307 in response to a start instruction from the data synchronization start processing unit 373. The data synchronization processing unit 355 may compare the memory 308 and the nonvolatile memory 307 and write different portions of data. In any case, the operation mode processing unit 361 of the main processing unit 351 can refer to the setting information in the memory 308 while the data synchronization processing unit 355 is performing the synchronization processing. Thereby, the reporting terminal 101 is not prohibited from detecting a reporting event or reporting operation during a setting change, unlike the reporting terminal 901 of the comparative example shown in FIG.

  In this way, the setting change processing unit 362 of the main processing unit 351 only activates the data synchronization processing unit 355 after receiving the changed data and writing it in the memory 308. As a result, the operation mode processing unit 361 can perform a notification operation without being affected by the process of writing the setting information in the memory 308 to the nonvolatile memory 307.

  Here, the processing of the data synchronization processing unit 355 activated by the data synchronization start processing unit 373 will be described.

  FIG. 7 shows an example of synchronization processing executed by the data synchronization processing unit 355. 7 is executed so as not to affect the operation mode processing unit 361. FIG. 7 shows an example of setting information including an operating environment, sensor detection setting, wireless terminal setting, telephone number master, and notification destination for each event, but the same applies to the case of having other types of information. Can be processed.

  In step S <b> 101, the data synchronization processing unit 355 determines whether or not the version number of the setting information in the memory 308 matches the version number of the setting information in the nonvolatile memory 307 for the operating environment information. The data synchronization processing unit 355 proceeds to the process of step S104 when the version numbers of the operating environments of the memory 308 and the nonvolatile memory 307 match, and proceeds to the process of step S102 when the version numbers do not match. For example, in the case of FIG. 6 described above, the version number of the operating environment of the memory 308 is changed from (N) to (N + 1) by the setting write data of the version number: N + 1 acquired by the change data reception processing unit 371 from the center device 102. Has been updated. On the other hand, since the version number of the operating environment of the nonvolatile memory 307 remains (N), the data synchronization processing unit 355 proceeds to the process of step S102.

  In step S102, the data synchronization processing unit 355 determines whether or not the reporting terminal 101 is in an idle state (a state in which a reporting operation or the like is not performed). The data synchronization processing unit 355 proceeds to the process of step S103 when the reporting terminal 101 is in the idle state, and proceeds to the process of step S104 when the reporting terminal 101 is not in the idle state. If not in the idle state, the data synchronization processing unit 355 may wait in step S102 until the reporting terminal 101 enters the idle state without proceeding to the next process.

  In step S <b> 103, the data synchronization processing unit 355 copies the operating environment information of the version number N + 1 stored in the memory 308 to the operating environment storage area of the nonvolatile memory 307. Then, the data synchronization processing unit 355 proceeds to the process of the next step S104.

  In step S <b> 104, the data synchronization processing unit 355 determines whether the version number of the setting information in the memory 308 matches the version number of the setting information in the nonvolatile memory 307 for the sensor detection setting information. The data synchronization processing unit 355 proceeds to the process of step S107 when the sensor detection setting version numbers of the memory 308 and the nonvolatile memory 307 match, and proceeds to the process of step S105 when the version numbers do not match. For example, in the case of FIG. 6 described above, the sensor detection setting version number in the memory 308 is (N + 1) and the sensor detection setting version number in the nonvolatile memory 307 is (N). The process proceeds to S105.

  In step S105, the data synchronization processing unit 355 determines whether or not the sensor detection processing unit 352 is in an idle state (a state in which the detection signal of the sensor 152 is not processed). The data synchronization processing unit 355 proceeds to the process of step S106 when the sensor detection processing unit 352 is in the idle state, and proceeds to the process of step S107 when the sensor detection processing unit 352 is not in the idle state. If not in the idle state, the data synchronization processing unit 355 may wait in step S105 until the sensor detection processing unit 352 enters the idle state without proceeding to the next process.

  In step S <b> 106, the data synchronization processing unit 355 copies the version number: N + 1 sensor detection setting information stored in the memory 308 to the sensor detection setting storage area of the nonvolatile memory 307. Then, the data synchronization processing unit 355 proceeds to the next step S107.

  In step S <b> 107, the data synchronization processing unit 355 determines whether or not the version number of the setting information in the memory 308 matches the version number of the setting information in the nonvolatile memory 307 for the wireless terminal setting information. The data synchronization processing unit 355 proceeds to the process of step S110 when the version numbers of the wireless terminal settings in the memory 308 and the nonvolatile memory 307 match, and proceeds to the process of step S108 when the version numbers do not match. For example, in the case of FIG. 6 described above, since the version number of the wireless terminal setting in the memory 308 is (N + 1) and the version number of the wireless terminal setting in the nonvolatile memory 307 is (N), the data synchronization processing unit 355 The process proceeds to S108.

  In step S108, the data synchronization processing unit 355 determines whether or not the wireless detection processing unit 353 is in an idle state (a state where the detection signal of the wireless terminal 151 is not processed). The data synchronization processing unit 355 proceeds to the process of step S109 when the wireless detection processing unit 353 is in the idle state, and proceeds to the process of step S110 when the wireless detection processing unit 353 is not in the idle state. If the data synchronization processing unit 355 is not in the idle state, the data synchronization processing unit 355 may wait in step S108 until the wireless detection processing unit 353 enters the idle state without proceeding to the next process.

  In step S <b> 109, the data synchronization processing unit 355 copies the version number: N + 1 wireless terminal setting information stored in the memory 308 to the wireless terminal setting storage area of the nonvolatile memory 307. Then, the data synchronization processing unit 355 proceeds to the next step S110.

  In step S110, the data synchronization processing unit 355 determines whether the version number of the setting information in the memory 308 matches the version number of the setting information in the nonvolatile memory 307 for the telephone number master information. The data synchronization processing unit 355 proceeds to the process of step S113 when the version numbers of the telephone number masters of the memory 308 and the nonvolatile memory 307 match, and proceeds to the process of step S111 when the version numbers do not match. For example, in the case of FIG. 6 described above, the version number of the telephone number master in the memory 308 is (N + 1) and the version number of the telephone number master in the non-volatile memory 307 is (N). The process proceeds to S111.

  In step S111, the data synchronization processing unit 355 determines whether or not the operation mode processing unit 361 is in an idle state (a state in which a notification operation or the like is not performed). The data synchronization processing unit 355 proceeds to the process of step S112 when the operation mode processing unit 361 is in the idle state, and proceeds to the process of step S113 when it is not in the idle state. When the operation mode processing unit 361 is not in the idle state, the data synchronization processing unit 355 may wait in step S111 until the operation mode processing unit 361 enters the idle state without proceeding to the next process.

  In step S <b> 112, the data synchronization processing unit 355 copies the information of the telephone number master of version number N + 1 stored in the memory 308 to the telephone number master storage area of the nonvolatile memory 307. Then, the data synchronization processing unit 355 proceeds to the next step S113.

  In step S113, the data synchronization processing unit 355 determines whether or not the version number of the setting information in the memory 308 matches the version number of the setting information in the nonvolatile memory 307 with respect to the information on the notification destination setting. The data synchronization processing unit 355 proceeds to the process of step S116 if the version numbers of the notification destination settings in the memory 308 and the nonvolatile memory 307 match, and proceeds to the process of step S114 if the version numbers do not match. For example, in the case of FIG. 6 described above, since the version number of the notification destination setting in the memory 308 is (N + 1) and the version number of the notification destination setting in the nonvolatile memory 307 is (N), the data synchronization processing unit 355 The process proceeds to S114.

  In step S114, the data synchronization processing unit 355 determines whether or not the operation mode processing unit 361 is in an idle state (a state in which a notification operation or the like is not performed). The data synchronization processing unit 355 proceeds to the process of step S115 when the operation mode processing unit 361 is in the idle state, and proceeds to the process of step S116 when the operation mode processing unit 361 is not in the idle state. When the operation mode processing unit 361 is not in the idle state, the data synchronization processing unit 355 may wait in step S114 until the operation mode processing unit 361 enters the idle state without proceeding to the next process.

  In step S <b> 115, the data synchronization processing unit 355 copies the report destination setting information of the version number N + 1 stored in the memory 308 to the report destination setting storage area of the nonvolatile memory 307. Then, the data synchronization processing unit 355 proceeds to the next step S116.

  In step S116, the data synchronization processing unit 355 interrupts the process for a preset time and stands by. Then, after the preset time has elapsed, the process returns to step S101 and the same process is repeatedly executed. The reason for setting the Wait period is that the version number is not frequently updated and the influence on the notification event detection processing and notification processing of the notification terminal 101 is minimized.

  In this way, the emergency call system 100 according to the present embodiment is incapable of rewriting the items of the setting information related to the notification operation such as the operating environment, the telephone number master, the notification destination, etc. Do it at the state. Therefore, in the emergency notification system 100 according to the present embodiment, the influence of the setting information rewriting process on the notification operation can be reduced.

[Report operation]
FIG. 8 shows an example of a notification operation of the emergency call system 100 according to the present embodiment. The example of FIG. 8 shows an operation when the notification terminal 101 makes a notification to the center apparatus 102, the relative house 111, etc. in the emergency call system 100 shown in FIG. FIG. 8 is an example when the reporting terminal 101 performs data reporting in which reporting data is transmitted to the center apparatus 102 and conversation reporting in which the user has a conversation with the operator of the center apparatus 102.

  Here, the setting content stored in the setting storage area of the nonvolatile memory 307 is copied from the nonvolatile memory 307 to the work area of the memory 308 when a notification is not made or when a notification event occurs. The notification terminal 101 executes notification processing based on the setting content stored in the work area of the memory 308.

  In step S201, a notification event occurs due to a button operation of the notification terminal 101, the sensor 152, the wireless terminal 151, and the like. And the control part 301 detects generation | occurrence | production of a report event.

  In step S <b> 202, the operation mode processing unit 361 of the main processing unit 351 receives the notification notification of the notification event and dials the center device 102. Note that the telephone number of the center apparatus 102 is stored in a telephone number master of the memory 308 or the like.

  In step S203, the center apparatus 102 detects a ringing tone by dialing the reporting terminal 101.

  In step S <b> 204, the center apparatus 102 goes off-hook and connects to the public telephone network 103.

  In step S <b> 205, the reporting terminal 101 is connected to the center apparatus 102 via the public telephone network 103 by the off-hook of the center apparatus 102.

  In step S <b> 206, the center apparatus 102 transmits a transfer start signal to the notification terminal 101. Here, the transfer start signal is a signal that requests the reporting terminal 101 to transmit data.

  In step S <b> 207, the notification terminal 101 transmits notification data to the center apparatus 102. Here, the report data is information that conveys the content of a report event such as “fire detection” or “report button press” as described above.

  In step S <b> 208, the center apparatus 102 transmits a transfer end signal indicating that the notification data has been received to the notification terminal 101.

  In step S209, the center apparatus 102 transmits a conversation start signal to the notification terminal 101. Here, the conversation start signal is a signal for requesting the reporting terminal 101 to have a conversation with the user. Whether or not the center device 102 transmits a conversation start signal may be determined in advance according to the notification event. For example, since the conversation is accompanied when the consultation button of the reporting terminal 101 is pressed, the center apparatus 102 automatically transmits a conversation start signal to the reporting terminal 101 when the reporting data is “depressing the consultation button”. Alternatively, when the operator confirms the notification data and determines that it is better to have a conversation, the operator may manually transmit a conversation start signal to the notification terminal 101.

  In step S210, when receiving the conversation start signal from the center apparatus 102, the reporting terminal 101 changes to the conversation mode.

  Here, in the conversation mode, in FIG. 3, the telephone 203 may be connected to the public telephone network 103, or the hands-free calling unit 204 may be used. The hands-free call unit 204 is connected to the public telephone network 103 via the report management unit 202 and the report communication unit 201, and the user of the report terminal 101 and the operator can talk with each other through the microphone 204a and the speaker 204b.

  In step S <b> 211, when the operator performs an operation to end the conversation using the operation unit 254, the center apparatus 102 transmits a conversation end signal to the notification terminal 101. Here, when there is a change in the current reporting destination of the reporting terminal 101, the center apparatus 102 transmits a conversation end signal to which the setting change flag: On information is added to the reporting terminal 101. When there is no change in the reporting destination of the reporting terminal 101, a conversation end signal to which information of a setting change flag: Off is added is transmitted to the reporting terminal 101.

  In step S <b> 212, when the notification terminal 101 receives the conversation end signal with the information of the setting change flag: On, it transmits a response indicating reception preparation OK to the center apparatus 102.

  In step S <b> 213, the center apparatus 102 that has received the response indicating reception preparation OK transmits the change data to the notification terminal 101. Here, when the change of the notification destination of the notification terminal 101 is not a temporary change with respect to the current notification but a permanent change, the center apparatus 102 sends the change data to which the setting storage flag: On information is added to the notification terminal 101. Send to. In addition, when the change of a report destination is a temporary change with respect to the present report, the information of the setting storage flag: Off is added to the change data.

  In step S214, the reporting terminal 101 stores the change data received from the center apparatus 102 in the work area of the memory 308 and reflects the change contents.

  In step S <b> 215, the notification terminal 101 transmits a reception completion message indicating that the change data has been received and stored in the work area of the memory 308 to the center apparatus 102.

  In step S 216, the center apparatus 102 that has received the reception completion message disconnects the connection with the reporting terminal 101.

  In step S217, the reporting terminal 101 that has transmitted the reception completion message disconnects from the center apparatus 102.

  In step S218, the reporting terminal 101 reports to the next reporting destination according to the reporting destination information stored in the work area of the memory 308. For example, when the relative home 111 shown in FIG. 1 is set as the second notification destination, the notification terminal 101 calls the telephone 104 of the relative home 111. Then, the user of the reporting terminal 101 talks with his / her relative using the telephone 104 of the relative's home 111 to inform him / her about the notification event (physical condition, alarm status, etc.).

  Hereinafter, the reporting terminal 101 continues to report to, for example, the third reporting destination (the telephone 105 of the cooperator's home 112 shown in FIG. 1) according to the order of the reporting destinations stored in the work area of the memory 308.

  In step S219, the reporting terminal 101 reports to the last reporting destination (nth (n is a positive integer) reporting destination) stored in the work area of the memory 308. For example, when the related organization 113 shown in FIG. 1 is set as the last reporting destination, the reporting terminal 101 calls the telephone 106 of the related organization 113. Then, the user of the reporting terminal 101 explains the medical condition to a doctor or the like using the telephone 106 of the related institution 113, and receives instructions on how to deal with it.

  In step S220, the reporting terminal 101 determines the setting storage flag received from the center apparatus 102 in step S213 when the reporting to the last reporting destination is completed. When the setting storage flag is On, the reporting terminal 101 executes the process of the next step S221. When the setting storage flag is Off, the reporting terminal ends the reporting process and returns to the standby state.

  In step S <b> 221, the reporting terminal 101 writes the change data received in step S <b> 213 and stored in the work area of the memory 308 in the setting storage area of the nonvolatile memory 307 and saves it.

  In this way, the emergency notification system 100 according to the present embodiment can perform temporary change of the notification destination only at the time of notification upon the notification to the center device 102. In addition, since the permanent change of the notification destination is executed after all notifications are completed, the notification terminal 101 can prioritize the current notification operation without interrupting the notification process.

  Here, in the description of FIG. 8, in step S <b> 208, the center apparatus 102 transmits a transfer end signal to the reporting terminal 101 and then transmits a conversation start signal to the reporting terminal 101 to change to the conversation mode. Indicated. Even when the conversation mode is not changed, the same processing as in the example of FIG. 8 can be performed as described below.

  FIG. 9 shows another example of the notification operation of the emergency call system 100 according to the present embodiment. In FIG. 9, processing steps having the same reference numerals as the processing steps described in the notification example in FIG. 8 perform the same or similar processing as in FIG. 8. FIG. 9 is different from FIG. 8 in that the change to the conversation mode is not performed during the notification to the center apparatus 102.

  In FIG. 9, the center apparatus 102 that has received the report data from the notification terminal 101 in step S207 transmits a transfer end signal to the notification terminal 101 as in step S208 of FIG. A flag is added to the transfer end signal.

  In step S <b> 208 a, if there is a change in the notification destination of the notification terminal 101, the center apparatus 102 transmits a transfer end signal to which the setting change flag: On information is added to the notification terminal 101. If there is no change in the report destination of the report terminal 101, a transfer end signal to which information of a setting change flag: Off is added is transmitted to the report terminal 101.

  In step S <b> 212 a, when receiving the transfer end signal with the setting change flag: On information added, the reporting terminal 101 transmits a response indicating reception preparation OK to the center apparatus 102.

  Hereinafter, the processing from step S213 to step S221 is as described in FIG.

  As described above, the emergency call system 100 according to the present embodiment can perform temporary change of the report destination only at the time of the report even when the report is not accompanied by the conversation mode, triggered by the report to the center apparatus 102. . In addition, since the permanent change of the notification destination is executed after all notifications are completed, the notification terminal 101 can prioritize the current notification operation without interrupting the notification process.

  FIG. 10 shows the reporting operation of the comparative example. In FIG. 10, the processing steps having the same reference numerals as the processing steps described in the notification example of the emergency notification system 100 according to the present embodiment in FIG. 8 perform the same or similar processing as in FIG. However, the processing of the reporting terminal 101 and the center device 102 in FIG. 8 corresponds to the processing of the reporting terminal 901 and the center device 902 of the comparative example in FIG. FIG. 10 is different from FIG. 8 in that the setting change flag information is not added to the conversation end signal.

  In FIG. 10, the mode is changed to the conversation mode in step S210, a conversation is performed between the user and the operator, and when the operator performs an operation to end the conversation, the center apparatus 902 executes the process of step S911.

  In step S911, the center apparatus 902 transmits a conversation end signal to the notification terminal 901. In step S216, the center apparatus 902 disconnects the connection with the notification terminal 901.

  In step S <b> 917, the reporting terminal 901 that has received the conversation end signal from the center apparatus 902 disconnects the connection with the center apparatus 902.

  Henceforth, the process of step S218 and step S219 is as having demonstrated in FIG.

  Here, in the comparative example of FIG. 10, even when the conversation mode is not changed, the same problem as that when the conversation mode is changed occurs.

  FIG. 11 shows a notification process when the mode is not changed to the conversation mode as a comparative example. In FIG. 11, processing steps having the same reference numerals as the processing steps described in the notification example of the emergency call system 100 according to the present embodiment in FIG. 9 perform the same or similar processing as in FIG. 9. However, the processing of the reporting terminal 101 and the center device 102 in FIG. 8 corresponds to the processing of the reporting terminal 901 and the center device 902 of the comparative example in FIG. FIG. 11 differs from FIG. 9 in that the setting change flag information is not added to the transfer end signal.

  In FIG. 11, the center apparatus 102 that has received the notification data in step S207 executes the process of step S908.

  In step S908, the center apparatus 902 transmits a transfer end signal to the notification terminal 901. In step S216, the center apparatus 902 disconnects the connection with the notification terminal 901.

  In step S917, the reporting terminal 901 that has received the transfer end signal from the center apparatus 902 disconnects the connection with the center apparatus 902.

  Henceforth, the process of step S218 and step S219 is as having demonstrated in FIG.

  In this way, the reporting terminal 901 of the comparative example performs reporting in the reporting destination and reporting order before the change even when the reporting destination is changed. For this reason, when the telephone number of the report destination has been changed, the order of the report destinations needs to be changed, or the person who is the report destination is temporarily absent due to travel, etc. The following issues arise.

  FIG. 12 shows the problem of the notification operation of the comparative example. In the example of FIG. 12, the report destination of the report terminal 901 is set in the order of report destination 1: center device 902, report destination 2: relative house 111, report destination 3: cooperator's house 112 (in the vicinity of the user). Has been.

  The example of FIG. 12A shows a case where the telephone number of the relative home 111 of the second report destination has been changed but has not been reflected in the report terminal 901 yet. In FIG. 12A, when a notification event occurs, the notification terminal 901 connects to the first notification destination center device 902, transmits the notification data, and in some cases, the operator and the user have a conversation. . Next, the reporting terminal 901 calls the relative home 111 of the second reporting destination. However, since the telephone number of the relative house 111 has been changed, it is not connected, and the notification terminal 901 detects the predetermined number of ringing sounds set in advance or waits until the preset time elapses, and then the relative house It is determined that the report to 111 has failed. The reporting terminal 901 calls the third reporting partner's home 112 and communicates with a neighbor to notify the reporting event (such as illness or fire). In this way, in the example of FIG. 12A, the reporting terminal 901 cannot report to the third reporting destination until it detects a reporting failure of the second reporting destination, so that notification in case of emergency is required. The problem of delaying occurs.

  In the example of Fig. 12 (b), when an event that requires the user to be protected in a hurry occurs, the person who lives nearby is immediately rushed to the user rather than reporting to a relative living in the distance. It is preferable to notify the neighbors who can do this first. However, in the case of FIG. 12B, the reporting terminal 901 in which the reporting event has occurred connects to the first reporting destination center device 902, and then calls the second reporting destination relative's home 111 in order. For this reason, there arises a problem that it becomes late to report to the partner's home 112 in the third neighborhood.

  FIG. 12C is an example in the case where the operator of the center apparatus 902 knows in advance that it is difficult to respond to the report because there is no relative. Even if the operator of the center apparatus 902 informs the user that the relative of the second report destination is absent by the first report, the report terminal 901 automatically calls the second report destination. Similarly to the example of FIG. 12A, the example of FIG. 12C is also reported to the third partner's partner's home 112 until the notification terminal 901 determines that the notification to the relative's home 111 has failed. Therefore, there arises a problem that the notification in case of emergency is delayed.

  Thus, in the case of the comparative example described in FIG. 10 and FIG. 11, there is a problem that it is difficult to change the report destination flexibly according to the status of the report destination.

  On the other hand, the emergency call system 100 according to the present embodiment, as described with reference to FIG. 8 and FIG. 9, performs temporary change of the report destination only at the time of the report when triggered by the report to the center apparatus 102. Can do. In addition, since the permanent change of the notification destination is executed after all notifications are completed, the notification terminal 101 can prioritize the current notification operation without interrupting the notification process.

  FIG. 13 shows an example of a notification operation of the emergency call system 100 according to the present embodiment. 13 corresponds to the notification operation of the emergency notification system 900 of the comparative example described in FIG.

  In the example of FIG. 13, as in FIG. 12, the report destination of the report terminal 101 is: report destination 1: center device 102, report destination 2: relative house 111, report destination 3: partner's house (in the neighborhood of the user). 112 are set in this order. Note that the reporting terminal 901 and the center device 902 in FIG. 12 correspond to the reporting terminal 101 and the center device 102 in FIG. 13, respectively.

FIG. 13 (a) corresponds to FIG. 12 (a) and shows an example in which the telephone number of the relative home 111 of the second report destination is changed. In FIG. 13A, the reporting terminal 101 receives the following change data from the center device 102 when reporting to the center device 102.
・ Reporting destination 2 (conversation): 12-3456 (phone number)
Notification destination 3 (conversation): No change Here, the center apparatus 102 adds the setting storage flag: On to the change data and transmits it to the notification terminal 101. The reporting terminal 101 holds the change data received from the center apparatus 102 in the work area of the memory 308. Then, the reporting terminal 101, after finishing reporting to the center apparatus 102, refers to the reporting destination telephone number stored in the work area of the memory 308 and makes a call to the modified telephone number of the reporting destination 2. Furthermore, after completing the report to all report destinations, the report terminal 101 stores the setting information of the work area in the memory 308 in the setting storage area of the nonvolatile memory 307 because the setting storage flag is On.

  In this way, the emergency call system 100 according to the present embodiment can be acquired when the change of the telephone number of the report destination is notified to the center apparatus 102, and the report to the report destination that is performed following the center apparatus 102 is possible. Can be prevented from failing.

FIG. 13 (b) corresponds to FIG. 12 (b) and shows an example in which the third report destination is notified before the second report destination. In FIG. 13B, the reporting terminal 101 receives the following change data from the center device 102 when reporting to the center device 102.
Report destination 2 (conversation): To the next report destination without reporting. Report destination 3 (conversation): No change. Here, the center apparatus 102 adds a setting change flag: Off to the change data and reports the terminal 101. Send to. The reporting terminal 101 holds the change data received from the center apparatus 102 in the work area of the memory 308. Then, after completing the notification to the center apparatus 102, the notification terminal 101 notifies the notification destination 3 instead of the notification destination 2 in the order of the notification destinations in the work area of the memory 308. However, since the setting storage flag is Off, the reporting terminal 101 discards the setting information of the work area in the memory 308 without saving it in the nonvolatile memory 307 after completing reporting to all reporting destinations.

  In this way, the emergency call system 100 according to the present embodiment can temporarily skip the order of the report destinations only for the current report, and can give priority notifications to the report destinations to be notified.

FIG. 13C corresponds to FIG. 12C, and is an example in the case where the telephone number of the relative home 111 of the second report destination is temporarily changed. In FIG. 13C, the reporting terminal 101 receives the following change data from the center device 102 when reporting to the center device 102.
・ Reporting destination 2 (conversation): 12-3456 (phone number)
Notification destination 3 (conversation): no change Here, the difference from FIG. 13A is that the setting storage flag: Off is added to the change data received from the center apparatus 102. The reporting terminal 101 stores the change data received from the center apparatus 102 in the work area of the memory 308. Then, after completing the report to the center apparatus 102, the reporting terminal 101 refers to the report destination telephone number in the work area of the memory 308 and makes a call to the changed telephone number of the report destination 2. However, since the setting storage flag is Off, the reporting terminal 101 does not store the setting information of the work area in the memory 308 in the nonvolatile memory 307 after completing reporting to all reporting destinations. That is, the telephone number of the report destination 2 stored in the nonvolatile memory 307 is maintained as the telephone number before the change.

  In this way, the emergency call system 100 according to the present embodiment can be acquired when the center device 102 is notified of the telephone number of the report destination limited to the current report, and dynamically changes the report destination of the report terminal 101. be able to. Thereby, in the emergency call system 100 which concerns on this embodiment, the report terminal 101 can make a call to the telephone number after a change, and can prevent it being a report failure.

[Application example]
In the previous embodiment, when reporting to the center apparatus 102, the reporting terminal 101 acquires change data related to the reporting (for example, the telephone number of the next reporting destination) and changes the setting information of the reporting terminal 101. . Then, the reporting terminal 101 stores the changed data in the setting storage area of the non-volatile memory 307 when the setting storage flag is On after the reporting ends. Therefore, the change data is limited to the change of the setting information related to the notification, and does not include the change of the setting information of the notification destination when another notification event occurs.

  For example, when the telephone number of the notification destination of the notification event that the consultation button is pressed has been changed, the notification terminal 101 updates the telephone number of the government office in the nonvolatile memory 307 when the notification by the consultation button is completed. . However, even if there is a change in the telephone number of the medical institution, the change in the telephone number of the medical institution is not notified when reporting when the consultation button is pressed. The reason why the change data not related to the current report is not included in the change data is that the capacity of the change data increases and it takes a long communication time, and it is difficult to quickly report to the next report destination.

  Therefore, the emergency notification system 100 according to this application example connects to the center device 102 from the notification terminal 101 when the setting storage flag is On, acquires setting data corresponding to another notification event, and stores the non-volatile memory. The setting information 307 is updated.

  FIG. 14 shows an application example of the emergency call system 100. In FIG. 14, processing steps having the same reference numerals as the processing steps described in the notification example in FIG. 9 perform the same or similar processing as in FIG. 9. FIG. 14 differs from FIG. 9 in that, in step S213 in FIG. 9, the center apparatus 102 adds a setting save flag to the change data in place of the setting save flag in step S213 in FIG. Is to add. Here, as described with reference to FIG. 9, the setting storage flag is information indicating whether or not the change data related to the notification received in step S <b> 213 is stored in the nonvolatile memory 307. Therefore, changes in settings that are not related to the notification are not covered. On the other hand, the setting update flag shown in FIG. 14 is information indicating whether or not there is a change in setting for the reporting terminal 101 that is reporting regardless of whether or not it is related to the reporting. In the present embodiment, the names are divided into the setting storage flag and the setting update flag for easy understanding, but the function of the setting update flag may be included in the setting storage flag. That is, the emergency call system 100 may execute the processing from step S301 to step S313 illustrated in FIG. 14 when the setting storage flag is On.

  For example, in FIG. 9, when the reporting destination for the reporting event that occurred in step S201 is the center apparatus 102 and the relative home 111, whether or not the telephone number of the relative home 111 has been changed is notified to the reporting terminal 101 in step S208a. Then, the telephone number after the change is transmitted to the notification terminal 101 in step S213, and in the case of a permanent change, it is stored in the nonvolatile memory 307 in step S221. However, when there is a setting change not related to the notification event (for example, when the telephone number of the collaborator's house 112 is changed), it is not reflected in the setting change flag in step S208a or the setting save flag in step S213. In this case, the telephone number of the collaborator's home 112 is not changed until a reporting event that has the collaborator's home 112 as a report destination occurs in the reporting terminal 101. On the other hand, in the example of FIG. 14, it is not a setting change related to the reporting destination that is reporting, but when there is an update of settings related to the reporting terminal 101 that is reporting, the reporting terminal 101 terminates all reporting Later, update data is received from the center apparatus 102. Thereby, when there is a change in setting related to another notification event, the notification terminal 101 can update the setting in a batch.

  The example of FIG. 14 corresponds to the response process of FIG. 9, but the present application example can also be applied to the case where the conversation mode shown in FIG. 8 is provided.

  In FIG. 14, the processing from step S201 to step S212a is as described in FIG.

  In step S213a, the center apparatus 102 that has received the response indicating reception preparation OK transmits the change data to the reporting terminal 101. Here, when there is a setting change related to the reporting terminal 101, the center apparatus 102 transmits to the reporting terminal 101 change data to which information of a setting update flag: On is added. In addition, when the change of the report destination is a temporary change with respect to the current report and there is no change of other settings related to the report terminal 101, the information of the setting update flag: Off is added to the change data.

  The processing from step S214 to step S219 is as described in FIG.

  In step S220a, the reporting terminal 101 determines the setting update flag received from the center apparatus 102 in step S213a after finishing reporting to the last reporting destination. When the setting update flag is On, the reporting terminal 101 executes the processing from the next step S301 to step S313. When the setting update flag is Off, the reporting terminal 101 ends the reporting process and returns to the standby state.

  In step S301, the reporting terminal 101 dials the center apparatus 102 as in step S201.

  In step S302, the center apparatus 102 detects a ringing tone by dialing the reporting terminal 101.

  In step S <b> 303, the center apparatus 102 goes off-hook and connects to the public telephone network 103.

  In step S <b> 304, the reporting terminal 101 is connected to the center apparatus 102 via the public telephone network 103 by the off-hook of the center apparatus 102.

  In step S <b> 305, the center apparatus 102 transmits a transfer start signal to the notification terminal 101. Here, the transfer start signal is a signal that requests the reporting terminal 101 to transmit data.

  In step S <b> 306, the reporting terminal 101 transmits a signal requesting setting data to the center apparatus 102.

  In step S <b> 307, the center apparatus 102 transmits the setting information of the connected reporting terminal 101 to the reporting terminal 101. Here, the center apparatus 102 may transmit all the setting information with the latest version number held by the center apparatus 102 to the reporting terminal 101, or the setting of items whose setting change flag is set to On. Only information may be transmitted to the reporting terminal 101. In the example of FIG. 14, the center apparatus 102 divides the setting data into 1 / n (n is a positive integer) and transmits it to the notification terminal 101 in n times. In step S307, the first 1 / n setting data is transmitted to the reporting terminal 101.

  In step S <b> 308, the center apparatus 102 transmits 2 / n setting data to the reporting terminal 101. Thereafter, similarly, setting data up to (n−1) / n is transmitted from the center apparatus 102 to the reporting terminal 101.

  In step S309, the center apparatus 102 transmits the last n / n setting data to the reporting terminal 101. Here, the reason why the setting data is transmitted and received by dividing into n is that when the reporting terminal 101 detects a reporting event while receiving the setting data, it reports without delay. If the reporting terminal 101 detects a reporting event while receiving the setting data, the reporting terminal 101 executes step S310 and ends the reporting. Then, the reporting terminal 101 performs step S201 to report to the center apparatus 102. Alternatively, when the notification terminal 101 detects a notification event while receiving the setting data, the notification terminal 101 is connected to the center apparatus 102, so that step S207 is directly executed to transmit the notification data to the center apparatus 102. Also good. Thereby, the center apparatus 102 performs step S208a and gives priority to the notification operation. Then, the center apparatus 102 executes step S308 after step S215, and resumes transmission of the setting data.

  In step S <b> 310, the reporting terminal 101 transmits a reception completion message indicating that the reception of the setting data is completed to the center apparatus 102.

  In step S <b> 311, the center apparatus 102 that has received the reception completion message disconnects the connection with the reporting terminal 101.

  In step S312, the notification terminal 101 that has transmitted the reception completion message disconnects the connection with the center apparatus 102.

  In step S313, the notification terminal 101 stores the setting data from 1 / n to n / n received from the center apparatus 102 in the setting storage area of the nonvolatile memory 307, and ends the setting change.

  In this way, the emergency notification system 100 according to the present embodiment can perform temporary change of the notification destination only at the time of notification upon the notification to the center device 102. Further, the center apparatus 102 can notify the reporting terminal 101 that is reporting that there is a change in setting information not related to the current report by setting the setting update flag to On. As a result, the reporting terminal 101 can execute a process of reconnecting to the center apparatus 102 after receiving all the reports, receiving the setting information data, and storing it in the nonvolatile memory 307. As a result, the reporting terminal 101 can update the setting information when the reporting to the center apparatus 102 is terminated, so that the influence on the reporting operation can be reduced. As a comparative example, when the center apparatus 102 transmits change information to the reporting terminal 101 by polling, the center apparatus 102 checks whether the reporting terminal 101 is in an idle state so as not to overlap the reporting operation of the reporting terminal 101. Is required to do. On the other hand, since the emergency call system 100 according to the present embodiment transmits / receives and changes the setting information at the end of the call to the center apparatus 102, the probability of overlapping with the call operation of the call terminal 101 is lower than the polling method. The effect of becoming is also obtained.

  As described above, as described in each embodiment, the emergency call system 100 according to the present embodiment changes the report destination when reporting to the center apparatus 102 when the report destination is changed, so that the report before the change is made. It is possible to prevent a failure in reporting without reporting first. Thereby, the report terminal 101 can give priority to the cooperator's house 112 whose report order is lower than the distant relative house 111 whose report order is higher. Thereby, a cooperator can rush to the user's home 110 quickly, and the reliability of the emergency call system 100 can be improved. In addition, the emergency call system 100 according to the present embodiment can also change a temporary call destination limited to the current call, and perform flexible system operation without being bound by preset setting information. Can do. Further, the notification terminal 101 changes the setting information while determining whether or not the process related to the notification is in an idle state for each setting item when the setting information is changed. Thereby, the emergency call system 100 according to the present embodiment can detect and report an emergency call event that occurs when the setting information is changed, and can improve the reliability of the emergency call system 100.

  From the above detailed description, features and advantages of the embodiments will become apparent. This is intended to cover the features and advantages of the embodiments described above without departing from the spirit and scope of the claims. Also, any improvement and modification should be readily conceivable by those having ordinary knowledge in the art. Therefore, there is no intention to limit the scope of the inventive embodiments to those described above, and appropriate modifications and equivalents included in the scope disclosed in the embodiments can be used.

DESCRIPTION OF SYMBOLS 100 ... Emergency call system; 101 ... Report terminal; 102 ... Center apparatus; 103 ... Public telephone network; 104 ... Telephone; 105 ... Telephone; 106 ... Telephone; ·········································································································································· Report communication unit; 202 ... Report management unit; 203 ... Telephone; 251 ... Control unit; 252 ... Display unit; 253 ... DB; 254 ... Operation unit; 261 ... Report management processing part; 262 ... Setting change processing part; 301 ... Control part; 302 ... Sensor input part; 303 ... Wireless input part; 303a ... Antenna; ... Operation part; 305 ... Communication part; 3 6 ... Hands-free call unit; 306a ... Microphone; 306b ... Speaker; 307 ... Non-volatile memory; 308 ... Memory; 309 ... Display unit; 352 ... Sensor detection processing unit; 353 ... Wireless detection processing unit; 354 ... Change detection processing unit; 355 ... Data synchronization processing unit; 361 ... Operation mode processing unit; Change processing unit: 371 ... changed data reception processing unit; 372 ... RAM write processing unit; 373 ... data synchronization start processing unit; 801 ... control unit; 851 ... main processing unit; ... Mode change processing unit; 861 ... Operation mode processing unit; 862 ... Setting mode processing unit; 863 ... Setting mode change detection processing unit; 864 ... Operation mode change detection processing unit;・ ・Power inhibition processing section; 872 ... change data reception processing section; 873 ... change data write processing section; 874 ... input prohibition canceling unit; 901 ... Problem terminal

Claims (18)

In a reporting system having a reporting terminal and a center device that receives a report from the reporting terminal,
When the center device receives a report from the reporting terminal, the center device transmits information indicating the presence / absence of a setting change for the report to the reporting terminal,
The notification terminal notifies the center device and a preset notification destination when a notification event occurs, and receives the information indicating whether the setting has been changed from the center device when reporting to the center device. When there is a change in the setting, change information is acquired from the center device, and subsequent notification is executed based on the changed setting. In the reporting system according to claim 1,
When the center device receives a notification from the notification terminal, the center device indicates first information indicating whether or not the setting has been changed for the notification, and whether the setting change is a temporary change for the notification. Second information indicating whether or not the change has been made to the reporting terminal,
The notification terminal notifies the center device and a preset notification destination when a notification event occurs, receives the first information and the second information when reporting to the center device, When there is a change in the setting due to information, change data is acquired from the center device, and subsequent notification is executed based on the changed setting, and the change in the setting is a permanent change based on the second information. In some cases, the notification system is characterized in that the changed data is stored after the notification to all the notification destinations is completed. In the reporting system according to claim 1 or claim 2,
The reporting terminal has a plurality of reporting events, reports to a reporting destination set in advance for each reporting event,
When the center device receives a notification from the notification terminal, the center device checks whether or not the setting is changed for the notification event of the notification terminal. In the reporting system according to claim 1,
When the center device receives a notification from the notification terminal, the center device indicates first information indicating whether or not the setting has been changed for the notification and whether there is an update of the setting other than the notification for the notification terminal. Sending third information to the reporting terminal,
The reporting terminal reports to the center device and a preset reporting destination when a reporting event occurs, receives the first information and the third information when reporting to the center device, When there is a change in the setting by information, change data is acquired from the center device, and subsequent notification is executed based on the changed setting. When there is an update of the setting by the third information, After the report to the report destination is completed, the report system is connected to the center device again to acquire and save the setting update data. In the reporting terminal that reports to the center device and a preset reporting destination when a reporting event occurs,
When the information to the center device is received, the center device receives information indicating whether the setting has been changed or not. If the setting is changed, the change is obtained from the center device to obtain the changed setting. A notification terminal comprising a control unit that performs subsequent notification based on the information. In the reporting terminal according to claim 5,
The control unit notifies the center device and a preset notification destination when a notification event occurs, receives first information and second information when reporting to the center device, and uses the first information to When there is a change in the setting, change data is acquired from the center device, a subsequent notification is executed based on the changed setting, and the change in the setting is a permanent change based on the second information The notification terminal is characterized in that the changed data is stored after the notification to all the notification destinations is completed. In the reporting terminal according to claim 5 or 6,
The control terminal has a plurality of notification events, and reports to a notification destination set in advance for each of the notification events. In the reporting terminal according to any one of claims 5 to 7,
A first memory having a setting storage area for storing the setting;
A second memory having a work area for temporarily holding the setting during the notification operation;
The control unit temporarily holds the change data acquired from the center device in the work area of the second memory, and is held in the work area of the second memory after the report to all report destinations is completed. The notification data is stored in a setting storage area of the first memory. In the reporting terminal according to claim 5,
The control unit notifies the center device and a preset notification destination when a notification event occurs, and when reporting to the center device, the first information indicating whether or not the setting is changed with respect to the notification and the information Receiving the third information indicating whether or not there is an update of the setting other than the notification to the reporting terminal, and if there is a change in the setting by the first information, obtain change data from the center device, When the subsequent notification is executed based on the changed setting and the setting is updated based on the third information, the update data of the setting is connected again to the center device after the notification to all the notification destinations is completed. A reporting terminal characterized by acquiring and storing In the reporting terminal according to claim 9,
A first memory having a setting storage area for storing the setting;
A second memory having a work area for temporarily holding the setting;
The control unit temporarily holds the update data acquired from the center device in the work area of the second memory, and stores the update data in the second memory during an idle state except during detection of a notification event or notification operation. An information terminal that stores data in a setting storage area of the first memory from a work area. In the center device that receives the notification from the notification terminal,
When receiving a report from the reporting terminal, the control unit transmits information indicating whether or not a setting has been changed to the reporting to the reporting terminal, and when there is a change in the setting, has a control unit that transmits change data to the reporting terminal. The center apparatus characterized by the above-mentioned. The center device according to claim 11, wherein
When the control unit receives a report from the reporting terminal, the control unit first information indicating whether or not the setting is changed with respect to the report, and whether the setting change is a temporary change for the report. 2nd information which shows whether it is a typical change is transmitted to the said notification terminal, and when there exists a change in the said setting, change data are transmitted to the said notification terminal. The center device according to claim 11 or 12,
When the reporting terminal has a plurality of reporting events and reports to a reporting destination set in advance for each reporting event,
The said control part confirms the presence or absence of the change of the said setting with respect to the said report event of the said report terminal, when the report is received from the said report terminal. The center apparatus characterized by the above-mentioned. The center device according to claim 11, wherein
When receiving a report from the reporting terminal, the control unit indicates first information indicating whether or not the setting has been changed for the report, and whether there is an update of the setting other than the report for the reporting terminal. If the setting is changed by the first information, the change data is sent to the reporting terminal, and if the setting is updated by the third information, the notification is sent. The center device, which receives reconnection from a terminal and transmits the setting update data to the reporting terminal. A report setting change method in a report system having a report terminal and a center device that receives a report from the report terminal,
When the center device receives a report from the reporting terminal, the center device transmits information indicating the presence / absence of a setting change for the report to the reporting terminal,
The notification terminal notifies the center device and a preset notification destination when a notification event occurs, and receives the information indicating whether the setting has been changed from the center device when reporting to the center device. When there is a change in the setting, change data is acquired from the center device, and subsequent notification is executed based on the changed setting. In the notification setting change method according to claim 15,
When the center device receives a notification from the notification terminal, the center device indicates first information indicating whether or not the setting has been changed for the notification, and whether the setting change is a temporary change for the notification. Second information indicating whether or not the change has been made to the reporting terminal,
The notification terminal notifies the center device and a preset notification destination when a notification event occurs, receives the first information and the second information when reporting to the center device, When there is a change in the setting due to information, change data is acquired from the center device, and subsequent notification is executed based on the changed setting, and the change in the setting is a permanent change based on the second information. In some cases, the report data change method is characterized in that the change data is saved after the report to all the report destinations is completed. In the report setting change method according to claim 15 or claim 16,
The reporting terminal has a plurality of reporting events, reports to a reporting destination set in advance for each reporting event,
When the center device receives a report from the reporting terminal, the center device checks whether or not the setting has been changed for the reporting event of the reporting terminal. In the notification setting change method according to claim 15,
When the center device receives a notification from the notification terminal, the center device indicates first information indicating whether or not the setting has been changed for the notification and whether there is an update of the setting other than the notification for the notification terminal. Sending third information to the reporting terminal,
The reporting terminal reports to the center device and a preset reporting destination when a reporting event occurs, receives the first information and the third information when reporting to the center device, When there is a change in the setting by information, change data is acquired from the center device, and subsequent notification is executed based on the changed setting. When there is an update of the setting by the third information, A report setting change method, comprising: connecting to the center device again after the report to the report destination is completed, and acquiring and storing the update data of the setting.

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