JP2015052944A - Information processing device and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information processing device and a program that can promote usage of a net supermarket.SOLUTION: An information processing device comprises: issuing means for issuing an electronic coupon to grant a prescribed privilege to any one or both of an introducer and an introduced person when an order by a user who is the introducer is determined; managing means for associating and managing a first identifier identifying the introducer, a second identifier identifying the electronic coupon, and an application condition indicating a condition related to the introduced person; transmitting means for transmitting introduction information including the second identifier and the application condition to a terminal device operated by the introducer; determining means for determining whether or not the condition related to the introduced person satisfies the application condition associated with the second identifier when accepting input of the second identifier from the terminal device operated by the introduced person; and privilege granting means for granting a privilege corresponding to the electronic coupon of the second identifier if the determining means has determined it satisfies the application condition.

Description

  Embodiments described herein relate generally to an information processing apparatus and a program.

  With the spread of networks in recent years, a sales method (EC: Electronic Commerce) for selling products via the Internet is actively performed. In addition, in a store such as a supermarket, a so-called net supermarket for selling products sold in the store via the Internet is performed. Such an internet supermarket provides the above-described sales method to a user who has registered in advance (hereinafter referred to as a member).

  In the above-described conventional technology, as the number of registered members increases, the opportunity to use the internet supermarket also increases, so that sales can be expected to improve. In addition, it has been found that word-of-mouth between users affects the registration of new members and the number of times of using the internet supermarket. In such a background, a technology capable of promoting the use of the net supermarket is required.

  The problem to be solved by the present invention is to provide an information processing apparatus and program capable of promoting the use of a net supermarket.

  An information processing apparatus according to an embodiment is an information processing apparatus that identifies a user who operates a terminal device and receives an order for purchase of a product from the terminal device, and includes an issuing unit, a management unit, a transmission unit, and a determination unit. And a privilege granting means. When the order of the user to be an introducer is confirmed, the issuing means issues an electronic coupon for granting a predetermined privilege to one or both of the introducer and the introducer. The management means associates and manages a first identifier for identifying the introducer, a second identifier for identifying the electronic coupon, and an application condition indicating a condition relating to the introducer. The transmission means transmits introduction information including the second identifier and the application condition to the terminal device operated by the introducer. When the determination unit receives an input of the second identifier from the terminal device operated by the introducer, the determination unit determines whether the condition relating to the introducer satisfies the application condition associated with the second identifier. judge. The privilege granting unit grants a privilege corresponding to the electronic coupon of the second identifier when the determination unit determines that the application condition is satisfied.

FIG. 1 is a diagram schematically illustrating a configuration of a sales system according to an embodiment. FIG. 2 is a diagram showing a configuration of the net super server shown in FIG. FIG. 3 is a diagram schematically showing an example of the member management file shown in FIG. FIG. 4 is a diagram schematically showing an example of the order management file shown in FIG. FIG. 5 is a diagram schematically showing an example of the delivery service management file shown in FIG. FIG. 6 is a diagram illustrating an example of a product purchase page. FIG. 7 is a diagram illustrating an example of a delivery date / time designation page. FIG. 8 is a flowchart illustrating a flow of first information processing executed by the net super server according to the embodiment. FIG. 9 is a diagram illustrating an example of introduction information. FIG. 10 is a flowchart illustrating a flow of second information processing executed by the net super server according to the embodiment.

  Hereinafter, with reference to an accompanying drawing, an information processor concerning an embodiment and an embodiment of a program are described in detail. The present invention is not limited to the embodiments described below.

  FIG. 1 is a diagram schematically showing the configuration of the sales system 1. As shown in FIG. 1, a sales system 1 includes a POS system 7 including a plurality of POS (Point Of Sales) terminals 2 and a store server 4 that centrally manages each POS terminal 2 by connecting the POS terminals 2 via a LAN 3. And a headquarter server 9 for connecting the store server 4 via a dedicated line 8.

  The POS system 7 and the headquarter server 9 will be briefly described. The store server 4 has a product master file for storing various product information sold in the store and is responsible for the overall control of the POS system 7, and is connected to a keyboard, a display, a printer, a hard disk drive, and the like. (Both not shown).

  The POS terminal 2 is allocated at a checkout location with a unique cash register number, and is a terminal for the cashier to perform sales processing. The POS terminal 2 is connected with a keyboard, drawer, display, card reader / writer, code scanner, and the like. When the POS terminal 2 reads a product code added to each product in the form of a barcode, a two-dimensional code, or the like by a code scanner, the POS terminal 2 makes an inquiry about the product by notifying the store server 4 of the product code. The store server 4 searches the product master file in response to an inquiry from the POS terminal 2, reads product information corresponding to the corresponding product code, and transmits it to the POS terminal 2. The POS terminal 2 acquires the unit price of the corresponding product from the store server 4. In addition, the POS terminal 2 calculates the total amount of these products based on the unit price and the number of products to be purchased, performs a process such as payment, generates sales data, and then stores the sales data at a predetermined timing. It transmits to the store server 4.

  The headquarter server 9 includes a control unit (not shown) having a computer configuration including a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and the like. The sales data transmitted from 4 is managed, or the product master file is transmitted to the store server 4 of each store.

  Further, the sales system 1 includes a net super server 6 as shown in FIG. The net super server 6 can be connected from the customer terminal 10 via the network 5.

  The net super server 6 is a server device for providing a net super service for selling products sold in a store where the POS system 7 is installed via the network 5 such as the Internet. The net super server 6 includes an electrical system as shown in FIG.

  FIG. 2 is a diagram showing the configuration of the net super server 6. As shown in FIG. 2, the net super server 6 includes a control unit 21 having a computer configuration including a CPU, a ROM, a RAM, and the like, a bus 22, a first communication interface 231, a second communication interface 232, an I / O device control unit 24.

  The control unit 21 is configured to be able to execute communication with each device connected to the LAN 3 via the first communication interface 231. The control unit 21 is configured to be able to execute communication with the customer terminal 10 connected to the network 5 via the second communication interface 232. In addition, an operation input unit 25, a display unit 26, and a storage unit 27 are connected to the control unit 21 via a bus 22 and an I / O device control unit 24.

  The storage unit 27 is a storage device such as an HDD or a flash memory, and stores various programs (for example, a Web application, a database program, etc.) executed by the control unit 21 and various setting information related to the execution of the programs. The control unit 21 provides a network super service to the customer terminal 10 by cooperating with a predetermined program stored in the storage unit 27. In addition, the control unit 21 cooperates with a predetermined program stored in the storage unit 27 so that various functional units (issuing unit 211, management unit 212, transmission unit 213, determination unit 214, privilege grant unit 215, etc.) ) And execute various types of information processing.

  In addition, the storage unit 27 stores a member management file 271, an order management file 272, a delivery flight management file 273, and the like as data necessary for providing the Internet super service.

  The member management file 271 is a data table for managing information related to net super users (members). FIG. 3 is a diagram schematically illustrating an example of the member management file 271. As shown in FIG. 3, the member management file 271 holds a record in which a member ID, name, address, email address, coupon ID, application conditions, and the like are associated.

  The member ID is an identifier for identifying each member, and a unique ID is assigned to each member. The name is the name of each member. The address is an address of a home or the like registered in advance by each member as a delivery destination. The e-mail address indicates the transmission destination in the e-mail of each member. The coupon ID is an identifier for identifying an electronic coupon, which will be described later, issued at the time of order confirmation. The application condition indicates a condition for applying the electronic coupon.

  The order management file 272 is a data table for managing (holding) a list of products for which orders have been confirmed (ordered product list) by the control unit 21. FIG. 4 is a diagram schematically illustrating an example of the order management file 272. As shown in FIG. 4, the order management file 272 holds records that associate member IDs, flight numbers, box numbers, sequence numbers, product codes, product names, and the like.

  Here, the member ID corresponds to the member ID of the member management file 271 and stores the member ID of the member who made the order. The flight number is an identifier for identifying a delivery flight for delivering a product, and products having the same flight number are delivered by the same flight. The box number is an identifier for identifying a storage box that stores a product for delivery. The product purchased (ordered) by the online supermarket, that is, the product code (product name) registered in the order management file 272 is stored in the storage box indicated by the box number and delivered to the customer who made the order. The It is assumed that a unique box number is assigned in advance to each storage box in the form of a code symbol such as a barcode or a two-dimensional code. The sequence number is a management number sequentially assigned to each product having the same flight number.

  The delivery flight management file 273 is a data table for managing the delivery date and time corresponding to each flight number. FIG. 5 is a schematic diagram illustrating an example of the delivery service management file 273. As shown in FIG. 5, the delivery flight management file 273 holds a delivery date, delivery time, deadline time, etc. in association with the flight number.

  The delivery date and delivery time represent the date and time zone for delivering the product. The deadline time represents the time when order acceptance for the corresponding flight number is closed. Note that the control unit 21 deletes the delivery flight record whose deadline has passed from the delivery flight management file 273 based on the current date and time counted by a timekeeping unit such as an RTC (Real Time Clock) (not shown).

  Returning to FIG. 1, the customer terminal 10 is a terminal device such as a personal computer (PC) or a mobile phone operated by a customer (member) of the Internet supermarket. The customer terminal 10 can be connected to a control unit composed of a CPU, ROM, RAM, etc., an input device such as a keyboard and various buttons, a display device such as a CRT and an LCD, a storage device such as an HDD and a flash memory, and a network 5 A communication interface or the like (not shown) is provided, and various functions are realized by the control unit executing a predetermined program (for example, a Web browser) stored in the storage device.

  In addition, the store is provided with a packing device (not shown) used for packing work for sorting products for which the corresponding products are collected from the store according to the ordered product list for each customer.

  Here, an example of an operation until a product is purchased (ordered) at the internet supermarket will be described.

  First, the control unit of the customer terminal 10 (hereinafter simply referred to as the customer terminal 10) accesses the address of the EC site provided by the net super server 6 in accordance with a user operation. When the control unit of the net super server 6 (hereinafter simply referred to as the net super server 6) receives access from the customer terminal 10, the EC site that sells products based on a program or the like stored in a storage unit (not shown) An initial page is generated and transmitted to the customer terminal 10.

  The customer terminal 10 displays an initial page (not shown) provided from the net super server 6 on a display unit (not shown) and waits for a user operation input. It is assumed that the user of the customer terminal 10 inputs a member ID when accessing the net super server 6. Further, the control unit of the net super server 6 specifies the user (member) of the customer terminal 10 from the input member ID based on the member management file 271.

  When the customer terminal 10 detects that a specific product category (for example, vegetable) has been selected by the user from a plurality of product categories displayed on the initial page, the customer terminal 10 determines the category name or category ID of the selected product category. Notify the net super server 6.

  When the control unit 21 of the net super server 6 receives the selection notification of the category name or category ID from the customer terminal 10, the control unit 21 refers to the product master file stored in the store server 4 and records corresponding to the category name or category ID. Is read. And the control part 21 of the net super server 6 will transmit to the customer terminal 10, if the goods purchase page for receiving a purchase order is produced | generated based on each read record. The customer terminal 10 displays the product purchase page provided from the net super server 6 on a display unit (not shown) and waits for a user operation input.

  FIG. 6 is a diagram illustrating an example of a product purchase page. As shown in FIG. 6, the product purchase page displays a purchase screen G1 for purchasing the product read from the product master file.

  Each time the customer terminal 10 receives a press of the purchase button B1 provided on the purchase screen G1 via a keyboard, mouse, or the like (not shown), the product code, category, and purchase quantity of the corresponding product are used as purchase targets. The server 6 is notified. When the customer terminal 10 receives an instruction to the effect that the product selection has been completed via a keyboard or a mouse (not shown), the customer terminal 10 notifies the net super server 6 of the completion of the selection.

  Next, when receiving the notification of selection completion from the customer terminal 10, the control unit 21 of the net super server 6 generates a delivery date and time designation page for accepting designation of delivery date and time based on the delivery flight management file 273, Send to customer terminal 10. The customer terminal 10 displays the delivery date / time designation page provided from the net super server 6 on a display unit (not shown) and waits for a user's operation input.

  FIG. 7 is a diagram illustrating an example of a delivery date / time designation page. As shown in FIG. 7, the delivery date and time designation page area A1 is configured such that the delivery date and time corresponding to each flight number held in the delivery flight management file 273 can be selected. When the customer terminal 10 accepts that a specific delivery date and time has been selected via a keyboard or a mouse (not shown), the customer terminal 10 notifies the network super server 6 of the selected delivery date and time.

  When receiving the delivery date / time notification from the customer terminal 10, the control unit 21 of the net super server 6 notifies the purchaser of the address of the user (member) who placed the order and the flight number corresponding to the delivery date / time. An order product list that associates the product code of each product that has been created is generated.

  The control unit 21 of the net super server 6 sequentially stores the flight number and product code included in the ordered product list in the order management file 272 in the record format shown in FIG. The box number is assigned for each product according to the order product list and the type and quantity of the product included in the ordered product list. Sequence numbers are assigned in the order of storage in the order management file 272 for the same flight number.

  After that, the POS system 7 picks up the products for which the order has been received by the delivery flight deadline based on the delivery flight management file 273 from the store and delivers them to the member's home by a delivery flight such as a truck.

  Further, in the net super server 6 of the present embodiment, in order to promote the use of the net super, a process for prompting access from other users (members) other than the member whose order has been confirmed is executed. Hereinafter, processing executed by the net super server 6 will be described.

  The control unit 21 of the net super server 6 cooperates with the program stored in the storage unit 27 to perform various functional units (issuing unit 211, management unit 212, transmission unit 213, determination unit 214, and Privilege granting means 215 and the like) are realized, and a part of the first information processing and the second information processing is executed.

  Here, FIG. 8 is a flowchart showing the flow of the first information processing executed by the net super server 6. This process is performed in the background of the above-described order receiving operation (net super service).

  First, the control unit 21 waits until an order for a product is confirmed (step S11; No). When the order of the product is confirmed (step S11; Yes), the control unit 21 (issuing means 211) issues an electronic coupon to the member (member ID) who has made this order (step S12). Next, the control unit 21 (management unit 212) manages the electronic coupon issued in step S12 in association with the member ID of the member who placed the order (step S13). Specifically, the control unit 21 (management means) sets the coupon ID of the issued electronic coupon in the coupon ID column based on the corresponding member ID record registered in the member management file 271 and sets the application condition thereof. Set in the application condition column. And the control part 21 (transmission means 213) transmits the information (introduction information) containing an electronic coupon and application conditions to the mail address of a corresponding member (step S14), and complete | finishes this process.

  Here, the electronic coupon gives a predetermined privilege to both the member who placed the order (hereinafter referred to as the introducer) and the other member introduced by the member (hereinafter referred to as the introducer). It is shown. The privilege content is not particularly limited, and for example, discounts or shipping charges may be made free at the next order, or service points may be added. In addition, the privilege given to the introducer and the introducer may be the same content or different content. Moreover, you may switch the privilege content provided according to whether a referee is an existing member or a new member. Furthermore, it is good also as a form which switches the privilege content of the electronic coupon to issue according to the goods and payment amount which the introducer ordered.

  In addition, the application condition is a condition for granting (receiving) a privilege, and a predetermined condition relating to the introducer is set. The application condition is not particularly limited, and for example, it may be a condition that the introducer newly registers a member, or that the introducer orders a product. As another example, the order may be confirmed by a specific date and time, or the address of the referee may be included in a specific area. As the specific date and time as the application condition, the delivery date and time (deadline time) of the specific delivery flight stored in the delivery flight management file 273 may be set. Further, the specific area as the application condition may be set according to the delivery destination and delivery route of the delivery flight.

  Here, FIG. 9 is a diagram illustrating an example of introduction information. As shown in the figure, the introduction information A2 includes the contents of the privilege (1000 points are given) given to the introducer and the introduced person. Moreover, coupon ID (C001) of an electronic coupon, application conditions for adding a privilege (expiration date of order date and time, area limitation), and the like are included.

  When the introduction information is received from the net super server 6, the customer terminal 10 operated by the introducer displays this introduction information on a display unit (not shown) and waits for an operation input. Then, the introducer notifies the coupon ID and the like to the introduced person such as a friend based on the application condition included in the introduction information. The method for notifying the person to be introduced is not particularly limited, and an electric communication means such as an e-mail may be used, or a telephone or a paper medium may be used.

  The referee who has received the notification such as the coupon ID uses the customer terminal 10 to access the net super server 6 and inputs the member ID and the notified coupon ID. When the introduced person is a non-member, the member registration (new registration) is performed when the coupon ID is input.

  Next, the second information processing executed by the net super server 6 will be described. FIG. 10 is a flowchart showing the flow of second information processing executed by the net super server 6. This process is performed in the background of the above-described order receiving operation (net super service).

  First, the control unit 21 waits until a coupon ID is input from the customer terminal 10 operated by the introducer (step S21; No). Here, whether or not the person is an introduced person is determined based on whether or not the member code input at the time of access is different from the member code of the introducer associated with the coupon ID.

  When the coupon ID is input (step S21; Yes), the control unit 21 determines whether the introduced person who has input the coupon ID is an existing member or a new member (step S22). Here, the determination as to whether the member is an existing member or a new member can be made based on, for example, the date and time when the member ID of the introduced person is registered in the member management file 271 and the number of accesses to the device.

  Subsequently, the control unit 21 waits until the introducer's order is confirmed (step S23; No). When the order of the product is confirmed (step S23; Yes), the control unit 21 reads the application condition associated with the coupon ID input in step S21 from the member management file 271 (step S24). Next, the control unit 21 (determination unit 214) determines whether or not the condition related to the person to be introduced in the transaction satisfies the application condition read in step S24 (step S25).

  Here, for example, when the application condition is to limit the date and time when the order of the product is confirmed, the control unit 21 (determination unit 214) determines whether or not the current date and time is within the range of the expiration date. . And the control part 21 (determination means 214) determines with satisfy | filling application conditions, when the present date is in the range of an expiration date. When the application condition is to limit the area, the control unit 21 (determination unit 214) determines whether the address of the introduced person registered in the member management file 271 is included in the area. . And the control part 21 (determination means 214) determines with satisfy | filling application conditions, when an introducer's address is contained in the said area.

  When it determines with satisfying application conditions (step S25; Yes), the control part 21 (privilege provision means 215) specifies member ID (introducer) corresponding to input coupon ID from the member management file 271 (step). S26). And the control part 21 (privilege provision means 215) provides the privilege according to coupon ID to both the introducer who specified, and the introducer who performed the order (step S27), and complete | finishes this process. In addition, in the case of the privilege provision of step S27, you may switch the privilege provided using the determination result of step S22.

  On the other hand, when it determines with not satisfying application conditions (step S25; No), the control part 21 (privilege provision means 215) complete | finishes this process, without providing a privilege.

  As described above, according to the present embodiment, the introduction information indicating that the member who uses the net supermarket is the introducer and the privilege is granted together with the introducer is transmitted to the introducer. Thereby, since the introducer can be invited to invite the introduced person, it is possible to promote registration of a new member and use of the internet supermarket.

  In addition, as an application condition for granting a privilege, it is possible to limit the expiration date of order confirmation and the living area of the introduced person. As a result, it is possible to promote the use of members who meet the delivery conditions of the delivery flight, and thus the operating rate and delivery efficiency of the delivery flight can be improved.

  As mentioned above, although embodiment of this invention was described, this embodiment is shown as an example and is not intending limiting the range of invention. The embodiments of the present invention can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the spirit of the invention. This embodiment and its modifications are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

  For example, in the above-described embodiment, the application condition is that the order of the product has been confirmed. However, the application condition is not limited to this. It is good also as a form which performs satisfaction determination.

  Moreover, in the said embodiment, although it was set as the form which provides a privilege to each of an introducer and a introducer, it is good also as a form which provides a privilege to one of an introducer and a introducer.

  The program executed by each device of the above embodiment may be configured to be provided by being incorporated in advance in a ROM or the like. The program may be provided by being recorded in a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD in an installable or executable format file. Good.

  Further, the program may be provided by being stored on a computer connected to a network such as the Internet and downloaded via the network. Further, the program may be provided or distributed via a network such as the Internet.

DESCRIPTION OF SYMBOLS 1 Sales system 2 POS terminal 4 Store server 6 Net super server 7 POS system 9 Head office server 10 Customer terminal 21 Control part 211 Issuing means 212 Management means 213 Transmission means 214 Judgment means 215 Benefit granting means 22 Bus 23 Communication interface 24 I / O Device control unit 25 Operation input unit 26 Display unit 27 Storage unit 271 Member management file 272 Order management file 273 Delivery flight management file

Japanese Patent No. 4937284

Claims (6)

An information processing device that identifies a user who operates a terminal device and receives an order for purchasing a product from the terminal device,
When the order of the user to be an introducer is confirmed, an issuing means for issuing an electronic coupon for giving a predetermined privilege to either one or both of the introducer and the introduced person,
A management unit that associates and manages a first identifier for identifying the introducer, a second identifier for identifying the electronic coupon, and an application condition indicating a condition relating to the introducer;
Transmitting means for transmitting introduction information including the second identifier and the application condition to the terminal device operated by the introducer;
When receiving the second identifier from the terminal device operated by the introducer, the determination unit determines whether the condition relating to the introducer satisfies the application condition associated with the second identifier When,
When the determination unit determines that the application condition is satisfied, a privilege grant unit that grants a privilege corresponding to the electronic coupon of the second identifier;
An information processing apparatus comprising: The management means manages confirmation of an order as the application condition,
The information processing apparatus according to claim 1, wherein the determination unit determines that the application condition is satisfied when the order of the introduced person is confirmed. The management means manages that the order is confirmed by a specific date and time as the application condition,
The information processing apparatus according to claim 2, wherein the determination unit determines that the application condition is satisfied when the order of the introduced person is confirmed by the specific date and time. The management means manages having an address in a specific area as the application condition,
The information processing apparatus according to claim 1, wherein the determination unit determines that the application condition is satisfied when an address input from the introducer is included in the specific area.   The information processing apparatus according to any one of claims 1 to 4, wherein the issuing unit switches the privilege content of the electronic coupon to be issued according to the product ordered by the introducer or the payment amount of the product. Identify the user who operates the terminal device, the computer of the information processing device that accepts orders for product purchase from the terminal device,
When the order of the user to be an introducer is confirmed, an issuing means for issuing an electronic coupon for giving a predetermined privilege to either one or both of the introducer and the introduced person,
A management unit that associates and manages a first identifier for identifying the introducer, a second identifier for identifying the electronic coupon, and an application condition indicating a condition relating to the introducer;
Transmitting means for transmitting introduction information including the second identifier and the application condition to the terminal device operated by the introducer;
When receiving the second identifier from the terminal device operated by the introducer, the determination unit determines whether the condition relating to the introducer satisfies the application condition associated with the second identifier When,
When the determination unit determines that the application condition is satisfied, a privilege grant unit that grants a privilege corresponding to the electronic coupon of the second identifier;
Program to make it function.

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