JP6174623B2 - Sales data processing apparatus, program, and receipt information processing method - Google Patents

Description

  Embodiments described herein relate generally to a sales data processing device, a program, and a receipt information processing method.

  2. Description of the Related Art Conventionally, there is known a mechanism called an electronic receipt that electronically transfers a receipt or receipt delivered from a store to a consumer who is a shopper at the time of merchandise settlement.

  By making the receipt into electronic data in this way, the household account book can be automatically booked electronically, which is beneficial to consumers. In addition, by introducing electronic receipts, consumption of receipt paper can be reduced, which is also beneficial for the introduction store. In addition, it is also known to conduct product sales promotion and advertisement by electronically attaching coupons related to purchased products to electronic receipts.

  However, the conventional electronic receipt mechanism has been introduced only in units of companies that are sellers of goods or services. Therefore, users of electronic receipts can enjoy the benefits of electronic receipts separately for each company that has introduced electronic receipts. In addition, when using a store of a company that has not yet introduced electronic receipts, paper receipts must be received as in the past, and the promotion of introduction of electronic receipts is desired. Also, a point-of-sale (POS) terminal that is a merchandise sales data processing apparatus that executes merchandise sales data processing needs to prevent paper receipts from being issued unnecessarily when using electronic receipts.

  The problem to be solved by the present invention is to promote the introduction of electronic receipts and sales data processing capable of preventing wasteful issuance of paper receipts when using electronic receipts in a merchandise sales data processing apparatus. An apparatus, a program, and a receipt information processing method are provided.

Sales data processing apparatus of the present embodiment includes a first input, a second input unit, and the electronic receipt transmitting means, receipt printing unit, and a Printout hand stage. The first input unit instructs to issue an electronic receipt related to the sales data. The second input unit instructs printing of a receipt related to the sales data. The electronic receipt transmitting means generates electronic receipt information in which the sales data and the consumer code are associated with each other when the electronic input is issued by the first input unit, and the generated electronic receipt information Is transmitted to the server that manages the electronic receipt information. The receipt printing unit causes the printer to print and issue the receipt when an instruction for printing the receipt is given by the second input unit . Printout means, upon generation of the electronic receipt information, said detects that became server and offline status, the receipt issued printed in place of the transmission of the electronic receipt information, to the receipt, electronic receipt It is to print the effect to be issued after the solution consumption of network failure.

FIG. 1 is a configuration diagram illustrating the entire configuration of an electronic receipt system according to the embodiment. FIG. 2 is a transition diagram showing an example of screen transition in consumer membership registration. FIG. 3 is a block diagram showing a main configuration of the mobile terminal. FIG. 4 is a block diagram showing a main configuration of the POS terminal. FIG. 5 is a block diagram showing a main configuration of the electronic receipt server. FIG. 6 is a block diagram showing a main configuration of the electronic receipt management server. FIG. 7 is a functional block diagram according to the electronic receipt processing in the POS terminal. FIG. 8 is a flowchart showing the flow of electronic receipt processing. FIG. 9 is a front view illustrating a display example of the operator display unit of the POS terminal. FIG. 10 is a front view showing a display example of the customer display unit of the POS terminal. FIG. 11 is a front view illustrating a display example of the operator display unit of the POS terminal. FIG. 12 is a flowchart showing a flow of information transmission processing in the electronic receipt server. FIG. 13 is a functional block diagram according to electronic receipt management processing and product information transmission processing in the electronic receipt management server. FIG. 14 is a flowchart showing the flow of the electronic receipt management process and the merchandise information transmission process. FIG. 15 is a functional block diagram according to the electronic receipt receiving process and the electronic receipt browsing process in the portable terminal. FIG. 16 is a flowchart showing the flow of the electronic receipt receiving process and the electronic receipt browsing process. FIG. 17 is a front view illustrating a display example on the mobile terminal. FIG. 18 is a front view illustrating a display example on the mobile terminal. FIG. 19 is a front view illustrating a display example on the mobile terminal. FIG. 20 is a front view illustrating a display example on the mobile terminal. FIG. 21 is a front view illustrating a display example on the mobile terminal. FIG. 22 is a front view illustrating a display example on the mobile terminal. FIG. 23 is a flowchart showing the flow of the electronic receipt receiving process and the electronic receipt browsing process. FIG. 24 is a front view illustrating a display transition example in the mobile terminal. FIG. 25 is a flowchart showing a flow of statistical information generation processing in the mobile terminal. FIG. 26 is a front view illustrating a display example on the mobile terminal. FIG. 27 is a front view showing another display example on the mobile terminal. FIG. 28 is a screen transition diagram showing the flow of receipt information delegation. FIG. 29 is a front view showing a display example on the portable terminal of the transfer destination.

  One embodiment of the present invention will be described with reference to the drawings.

  FIG. 1 is a configuration diagram illustrating the entire configuration of an electronic receipt system according to the embodiment. As shown in FIG. 1, the store 1 has a POS (Point of Sales) terminal 2 which is a merchandise sales data processing apparatus for executing merchandise sales data processing (only one is shown in FIG. 1, but there may be a plurality of machines). ) And a router 3 are installed. The POS terminal 2 and the router 3 are connected by an in-store LAN 4 (Local Area Network). The router 3 is a device for connecting the in-store LAN 4 and the network 5 that is the Internet or VPN (Virtual Private Network). Although not particularly shown, the store 1 may be provided with a store server that controls the POS terminal 2.

  An electronic receipt server 6 is connected to the network 5. The electronic receipt server 6 is a product that operates stores or chain stores (hereinafter referred to as stores) such as convenience stores, supermarkets, food stores, drug stores, apparel stores, home appliance stores, department stores, household goods stores, restaurants, etc. Alternatively, a plurality of units are provided for each company that is a service seller, and functions as a receipt management server for companies that stores and manages electronic receipt information for each company code indicating the company that operates the store. The electronic receipt server 6 may be a POS system headquarter server having functions such as sales management, sales analysis, and inventory management of each company operating the store.

  A mobile terminal 8 is connected to the network 5 via a base station 7 that performs wireless communication in accordance with a standard such as Wi-Fi (Wireless Fidelity). The mobile terminal 8 is an information processing apparatus such as a smartphone, a mobile phone, a PDA (Personal Digital Assistant), or a tablet computer that implements a Web browser. Instead of the portable terminal 8, an information processing apparatus such as a personal computer such as a notebook PC may be applied.

  The network 5 is also connected to an electronic receipt management server 9 that functions as a customer receipt management server that collectively stores and manages electronic receipt information of various companies that operate stores. A consumer who is registered as a member in advance to receive the electronic receipt service can obtain electronic receipt information from the electronic receipt management server 9 using the mobile terminal 8 through the network 5. The electronic receipt management server 9 is managed by, for example, a third party other than a company that manages electronic receipt information by the electronic receipt server 6. The electronic receipt server 6 may also be managed by a third party organization. Further, the electronic receipt management server 9 may be provided with the function of the electronic receipt server 6 and managed by one server. In addition, a function that collectively manages electronic receipt information for each company indicating a company that operates a store with a plurality of company codes, for example, in the form of SaaS (Software as a Service) which is a type of cloud computing (application) May be provided.

  For example, consumer membership registration for receiving an electronic receipt service is performed as follows. FIG. 2 is a transition diagram showing an example of screen transition in consumer membership registration. The consumer transmits an empty mail from the portable terminal 8 to the member management server (not shown) through the network 5. The member management server transmits a URL (Uniform Resource Locator) indicating a page for member registration to the received mail address. The consumer accesses the URL indicating the page for member registration from the portable terminal 8 to display the input screen H (see FIG. 2A), and inputs items necessary for member registration. The input confirmation screen I is displayed on the portable terminal 8 after the input of necessary items by the consumer (see FIG. 2B). After the input confirmation by the consumer, member registration for the member master is executed. Thereafter, the member management server delivers a member registration completion email including the member code and password to the mobile terminal 8. This completes member registration. FIG. 2C shows a registration completion screen J displayed on the mobile terminal 8 after the registration is completed. The registration completion screen J is provided with a “top screen display” button B10. When the consumer operates the “top screen display” button B10, the mobile terminal 8 displays the top screen K shown in FIG.

  In the electronic receipt system having such a configuration, the electronic receipt information indicating the contents of the payment generated by performing the merchandise sales data processing at the POS terminal 2 of the store 1 is electronically transmitted via the network 5 via the electronic receipt server 6. The information is transmitted to the receipt management server 9, and the electronic receipt information is transmitted from the electronic receipt management server 9 to the mobile terminal 8 of the member. The member can display the electronic receipt information on the display unit of the mobile terminal 8 and confirm the content. The electronic receipt management server 9 publishes electronic receipt information on the Web. By specifying a URL (Uniform Resource Locator), the mobile terminal 8 implemented with the Web browser can download the electronic receipt information published on the Web to the mobile terminal 8 and browse it with the Web browser. Note that application software for browsing electronic receipt information may be installed in the portable terminal 8 for browsing.

  The portable terminal 8 stores the membership code and password acquired by the consumer as described above in the storage unit 13 (see FIG. 3) and the like. As a method for outputting the member code stored in this manner, there are display by bar code, display by two-dimensional code, transmission by information communication by NFC (Near Field Communication) which is near field wireless communication, and the like.

  Further, the association between the member code acquired for the consumer to receive the electronic receipt service and the existing corporate membership card such as a point service operated by a company such as a chain store is linked to the POS terminal 2 of each retail store or each individual. It may be realized by the portable terminal 8.

  Here, an operation example of associating the membership code acquired by the consumer as described above with the existing corporate membership card will be described.

1. Example of operation in the POS terminal 2 in the store (1) First, a checker operating the POS terminal 2 confirms whether or not to carry out an electronic receipt service at the time of product registration (settlement) and the presence or absence of a point card. When implementing an electronic receipt service, the consumer presents the mobile terminal 8 and a point card.
(2) The checker reads the membership code stored in the portable terminal 8 and the corporate membership code of the point card. Here, the reading of the member code stored in the portable terminal 8 depends on the I / O provided in the POS terminal 2, but the above-described barcode, two-dimensional code, NFC, or the like is applied.
(3) The POS terminal 2 transmits the transaction and the membership code read in (3) and the corporate membership code of the point card to the electronic receipt management server 9.
(4) The electronic receipt management server 9 receives the information transmitted in (3), and electronic receipt information and membership code indicating the contents of the payment generated by the merchandise sales data processing at the POS terminal 2 of the store 1 If it is the first time that the corporate membership code of the point card is transmitted at the same time, it is registered in the electronic receipt management server 9.

  Thereafter, the consumer can receive the service in the electronic receipt system and the service of giving points by presenting only the mobile terminal 8 or the point card.

2. Operation example in the portable terminal 8 (1) First, the consumer accesses a specific URL from the owned portable terminal 8 or logs in to the point card registration menu from an application installed in the portable terminal 8. The consumer inputs and selects a company that issues a point card to be registered. Next, the consumer inputs the corporate member code of the point card to be registered, confirms the number, presses the registration button, and transmits the registered content to the electronic receipt management server 9. The corporate member code can be input by manual input, camera photographing, magnetic reading, or the like.
(2) The electronic receipt management server 9 receives the registration contents in the portable terminal 8 in (1), collates with customer information of each company, and returns a confirmation display screen to the consumer's portable terminal 8.
(3) The consumer confirms the confirmation display screen returned from the electronic receipt management server 9 and presses the consent button to complete the association between the membership code of the electronic receipt and the existing corporate membership card.

  By managing the services in the electronic receipt system and the point granting service with the unique electronic receipt membership code as described above, points can be obtained by presenting the point card at the store that owns the conventional point card. In a store that does not have a card, it is possible to receive services in the electronic receipt system by presenting the mobile terminal 8. As a result, the membership code of the electronic receipt can serve as the role of the HUB that associates each company membership card of each company.

  Hereinafter, the structure of each part which comprises this point and constructs the electronic receipt system of this embodiment will be described.

  First, the configuration of the main part of the mobile terminal 8 that is an information processing apparatus will be described with reference to the block diagram of FIG. As shown in FIG. 3, the portable terminal 8 is capable of reading and writing with a command from the CPU (Central Processing Unit) 11 constituting the control unit body, the memory 12 for temporarily storing data, and the CPU 11. A storage unit 13 for storing programs and data, a network interface 14 connected to various public networks including the network 5, a display unit 17 capable of displaying various information, an input unit 18 for operating the portable terminal 8, It is composed of a clock unit 19 that measures time. The input unit 18 is a touch panel stacked on the display unit 17 or a key provided on the housing.

  The storage unit 13 receives from the electronic receipt management server 9 electronic receipt information generated after settlement by merchandise sales data processing, in addition to a Web browser for browsing various information (contents) disclosed on the Web. The electronic receipt corresponding program P11 and the electronic receipt browsing program P12 for browsing the received electronic receipt information are installed in advance.

  In addition, the storage unit 13 includes a statistical information generation program P13 for generating statistical information obtained by statistically analyzing electronic receipt information received from the electronic receipt server 6 of each company, which will be described later, based on the company code and the business type / business condition code. Is pre-installed.

  Furthermore, a receipt information delegation program P14 for dividing the electronic receipt information and delegating it to another person is installed in the storage unit 13 in advance.

  The electronic receipt correspondence program P11, the electronic receipt browsing program P12, the statistical information generation program P13, and the receipt information delegation program P14 executed on the portable terminal 8 are files in an installable format or an executable format, and are CD-ROM, The program is recorded on a computer-readable recording medium such as a flexible disk (FD), a CD-R, a DVD (Digital Versatile Disk), and the like.

  In addition, the electronic receipt correspondence program P11, the electronic receipt browsing program P12, the statistical information generation program P13, and the receipt information delegation program P14 executed by the portable terminal 8 are stored on a computer connected to a network such as the Internet, and the network You may comprise so that it may provide by downloading. Further, the electronic receipt handling program P11, the electronic receipt browsing program P12, the statistical information generation program P13, and the receipt information delegation program P14 executed on the portable terminal 8 may be provided or distributed via a network such as the Internet. .

  Next, the configuration of the main part of the POS terminal 2, which is a merchandise sales data processing apparatus, will be described with reference to the block diagram of FIG. As shown in FIG. 4, the POS terminal 2 can be read and written by a CPU (Central Processing Unit) 21 constituting a control unit body, a memory 22 for temporarily storing data, and a command from the CPU 21. A storage unit 23 for storing programs and data, a network interface 24 connected to the in-store LAN 4, a printer interface 25 to which a printer is connected, an operator display unit 28 for displaying various information to the operator, It comprises a clock unit 29 for measuring time, a customer display unit 30 for displaying various information to the customer, an input unit 31 for operating the POS terminal 2, a code input unit 32 for inputting a code, and the like. ing. The input unit 31 also includes a touch panel stacked on the operator display unit 28 and the customer display unit 30. As the code input unit 32, a barcode scanner, a two-dimensional code scanner, an NFC communication device, or the like is applied.

  In the storage unit 23, in addition to the POS number of the POS terminal 2, a company code (an identification code of a company that operates the store), a business type / business condition code, a store code indicating the store 1 in which the POS terminal 2 is installed, The identification code management area 23a is secured as an area for storing in advance. Here, the business type / business condition code is a code (classification code) for distinguishing the business type / business condition of a store such as a convenience store, a supermarket, a department store, a pharmacy, a restaurant, and a restaurant. Note that such business types and business types can be arbitrarily changed according to user preferences. The company code (identification code of the company that operates the store) and the business type / business condition code may be registered in the electronic receipt server 6.

  In addition to the software for executing various POS operations including merchandise sales data processing, the storage unit 23 processed electronically instead of receipts or receipts printed and issued during merchandise sales data processing. An electronic receipt processing program P15 for processing electronic receipt information is installed in advance.

  The electronic receipt processing program P15 executed by the POS terminal 2 is a file in an installable or executable format, such as a CD-ROM, a flexible disk (FD), a CD-R, a DVD (Digital Versatile Disk). The program is provided by being recorded on a computer-readable recording medium.

  Further, the electronic receipt processing program P15 executed by the POS terminal 2 may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. Also, the electronic receipt processing program P15 executed by the POS terminal 2 may be provided or distributed via a network such as the Internet.

  Next, the main configuration of the electronic receipt server 6 functioning as a corporate receipt management server will be described with reference to the block diagram of FIG. The electronic receipt server 6 includes a CPU (Central Processing Unit) 41 that constitutes the control unit main body, a memory 42 for temporarily storing data, and reading and writing by commands from the CPU 41, and programs, data, etc. The storage unit 43 is stored, and the network interface 44 is connected to the network 5.

  In the storage unit 43, an electronic receipt management area 43a is secured as an area for storing electronic receipt information for each company operating the store. The electronic receipt information includes a company code (an identification code of a company operating the store), a business type / business type code, a store code, a consumer member code, a POS number of the POS terminal 2, a receipt number, merchandise sales data, and the like. .

  The storage unit 43 is preinstalled with an electronic receipt management program P1 for managing electronic receipt information received from the POS terminal 2 of each store 1 in the electronic receipt management area 43a.

  In addition, an information transmission program P2 for transmitting electronic receipt information managed in the electronic receipt management area 43a to the electronic receipt management server 9 is also installed in the storage unit 43 in advance.

  Further, the storage unit 43 is provided with an information management area 43b for storing various types of additional information associated with desired products, members, companies, and stores. Here, the additional information is access information such as a URL linked to a homepage associated with a company campaign, a URL linked to a homepage associated with a company CM, and a URL linked to a company coupon.

  The electronic receipt management program P1 and the information transmission program P2 executed by the electronic receipt server 6 are files of an installable format or an executable format, and are CD-ROM, flexible disk (FD), CD-R, DVD ( And recorded on a computer-readable recording medium such as a digital versatile disk.

  Further, the electronic receipt management program P1 and the information transmission program P2 executed by the electronic receipt server 6 are stored on a computer connected to a network such as the Internet and are provided by being downloaded via the network. Also good. Also, the electronic receipt management program P1 and the information transmission program P2 executed by the electronic receipt server 6 may be provided or distributed via a network such as the Internet.

  Next, the main configuration of the electronic receipt management server 9 functioning as a customer receipt management server will be described with reference to the block diagram of FIG. The electronic receipt management server 9 includes a CPU (Central Processing Unit) 51 that constitutes the control unit main body, a memory 52 for temporarily storing data, and can be read and written by commands from the CPU 51, such as programs and data Are stored in the storage unit 53, the network interface 54 connected to the network 5, and the like.

  In the storage unit 53, an electronic receipt management area 53a is secured as an area for collectively storing electronic receipt information of various companies operating the store. More specifically, the electronic receipt management area 53a manages electronic receipt information and additional information of various companies that operate stores for each member. The electronic receipt information includes a member code, a company code (an identification code of a company operating the store), a store code, a POS number of the POS terminal 2, a receipt number, merchandise sales data, additional information, and the like.

  The storage unit 53 is preinstalled with an electronic receipt management program P3 for managing the additional information and electronic receipt information received from the electronic receipt server 6 of each company in the electronic receipt management area 53a.

  The storage unit 53 is preinstalled with an information transmission program P4 for transmitting electronic receipt information and desired product additional information to the portable terminal 8.

  The electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 are files in an installable format or an executable format, and are CD-ROM, flexible disk (FD), CD-R, DVD. (Digital Versatile Disk) provided by being recorded on a computer-readable recording medium.

  The electronic receipt management server P3 and the information transmission program P4 executed by the electronic receipt management server 9 are stored on a computer connected to a network such as the Internet, and are provided by being downloaded via the network. May be. Further, the electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 may be provided or distributed via a network such as the Internet.

  Next, the operation of each unit that constructs the system of the present embodiment will be described.

  First, electronic receipt processing executed by the CPU 21 of the POS terminal 2 operating in accordance with the electronic receipt processing program P15 will be described with reference to the functional block diagram shown in FIG. 7 and the flowchart shown in FIG.

  As shown in FIG. 7, an electronic receipt processing program P15 executed by the POS terminal 2 includes a member code input unit 63 that functions as a member code input unit, an electronic receipt generation unit 26 that functions as an electronic receipt generation unit, and a transmission unit. The module configuration includes a functioning transmission unit 27, an electronic receipt issuance instruction unit 61 that functions as an electronic receipt issuance instruction unit, and a receipt printing unit 62 that functions as a receipt printing unit. As actual hardware, the CPU 21 reads out and executes the electronic receipt processing program P15 from the storage unit 23, and the above-described units are loaded onto the memory 22, and are an electronic receipt generation unit 26, which is an electronic receipt generation unit, and a transmission unit. A transmission unit 27, an electronic receipt issue instruction unit 61 that is an electronic receipt issue instruction unit, and a receipt print unit 62 that is a receipt print unit are generated on the memory 22.

  The member code input unit 63 inputs the consumer member code stored in the portable terminal 8 via the code input unit 32. The electronic receipt issuance instruction unit 61 receives an instruction as to whether or not to issue electronic receipt information related to product sales data. When an electronic receipt information issuing instruction is issued by the electronic receipt issuing instruction unit 61, the electronic receipt generating unit 26 indicates a company code indicating a company that operates the store, and a receipt or receipt printed and issued at the time of merchandise sales data processing. The electronic receipt information processed electronically instead of the certificate is associated and generated in association with the consumer membership code.

  The transmission unit 27 transmits the electronic receipt information generated by the electronic receipt generation unit 26 to the electronic receipt server 6 managed in units of companies corresponding to the company code. The receipt print unit 62 prints a receipt related to the merchandise sales data when the electronic receipt information is not issued by the electronic receipt issue instruction unit 61.

  The CPU 21 of the POS terminal 2 receives an input of a closing operation key or the like for starting a product transaction closing process, and inputs an membership code, confirms whether or not an electronic receipt is issued, and issues an electronic receipt corresponding to a settlement process corresponding to the closing operation. It is determined whether there is an instruction.

In order for the member to issue an electronic receipt issuance instruction, for example, the following method is conceivable.
1. The store clerk operates an “electronic receipt issuance” button provided on the input unit 31 (for example, a keyboard) of the POS terminal 2.
2. A consumer who is a member displays a bar code including a trigger code on the display unit 17 of the mobile terminal 8, and a store clerk reads it with the input unit 31 (for example, a bar code scanner) of the POS terminal 2.
3. A consumer who is a member operates an “electronic receipt issuance” button displayed on the customer display unit 30 so as to be pressed.
4). A consumer who is a member displays a barcode including a trigger code on the display unit 17 of the portable terminal 8, and the consumer who is a member himself / herself inputs the input unit 31 (for example, a barcode scanner (product registration) A scanner other than the scanner to be used is preferable)). 5. A consumer who is a member presents a corporate membership card for receiving point service, and the corporate membership code of the corporate membership card is input by an input unit 31 (for example, a barcode scanner, a magnetic card reader, or NFC) of the POS terminal 2 If the member code of the electronic receipt is related to the read corporate member code, it is determined that an electronic receipt issuance instruction has been issued.
6). The store clerk operates an “electronic receipt issuance” button provided on the operator display unit 28 of the POS terminal 2.

  Here, an example of the flow of electronic receipt processing including the electronic receipt issue instruction by the method 6 described above will be described. FIG. 8 is a flowchart showing the flow of electronic receipt processing. As shown in FIG. 8, when the CPU 21 (electronic receipt issuance instruction unit 61) of the POS terminal 2 receives an input of a closing operation key or the like for starting a product transaction closing process (Yes in step S1), an operator display unit A “receipt print confirmation screen” is displayed at 28 (step S2).

  FIG. 9 is a front view showing a display example of the operator display unit 28 of the POS terminal 2. As shown in FIG. 9, a “receipt print confirmation screen” Q is displayed on the operator display unit 28. On the “receipt print confirmation screen” Q, an “electronic receipt issuance” button Q1 (first input unit) for instructing to issue electronic receipt information, and “receipt issuance” for instructing printing of a receipt. Button Q2 (second input unit) is displayed.

  Here, when the “electronic receipt issuance” button Q1 is operated by the operator via the input unit 31, the CPU 21 (electronic receipt issuance instruction unit 61) of the POS terminal 2 determines that there is an electronic receipt issuance instruction (step) (Yes in S3), the operator display unit 28 and the customer display unit 30 display that "electronic receipt is issued and no receipt is printed" (step S4). FIG. 10 is a front view showing a display example of the customer display unit 30 of the POS terminal 2. In the customer display unit 30 shown in FIG. 10, a message m “issues an electronic receipt and does not print the receipt” is displayed.

  When the “electronic receipt issuance” button Q1 is operated by the operator via the input unit 31, the CPU 21 (electronic receipt issuance instruction unit 61) of the POS terminal 2 displays the operator display as shown in FIG. An icon i indicating “no receipt is required” is displayed in the member information area displayed in the section 28 (step S5). Thereby, it is possible to prevent the operator from being confused by not outputting the receipt.

  Further, when it is determined that there is an electronic receipt issuance instruction (Yes in step S3), the CPU 21 (electronic receipt generation unit 26) of the POS terminal 2 transmits the product transaction data to the company headquarters server, and what is the product transaction data? Separately, based on product information and payment information registered at the time of payment by product sales data processing, company code (identification code of the company that operates the store), industry / business type code, store code, consumer membership code, The POS number, receipt number, merchandise sales data, and the like of the POS terminal 2 are extracted from the identification code management area 23a provided in the storage unit 23 and converted into an electronic receipt format to generate electronic receipt information (step S6). The electronic receipt information is generated in a data format such as text, XML, JSON, etc. with a relatively small file capacity.

  Next, the CPU 21 (transmission unit 27) of the POS terminal 2 is connected to the in-store LAN 4 and the network 5 via the network interface 24, and transmits the generated electronic receipt information to the electronic receipt server 6 (step S7). Exit. If it is determined that there has been no electronic receipt issuance instruction, a paper receipt is printed and issued, product transaction data is transmitted to the headquarters server, and the process is terminated.

When the CPU 21 of the POS terminal 2 enters an offline state when transmitting product transaction data (transaction data) to the headquarter server, the following measures are taken to avoid a failure.
1. Automatic execution of retry transmission.
2.1. In the case where it is impossible to deal with, merchandise transaction data (transaction data) is stored until online recovery, and transmitted to the headquarters server after online recovery. In this case, the CPU 21 of the POS terminal 2 displays a message such as “Commodity transaction data (transaction data) will be transmitted later” on the operator display unit 28.

  On the other hand, when the “issue receipt” button Q2 is operated by the operator via the input unit 31, the CPU 21 (electronic receipt issuance instruction unit 61) of the POS terminal 2 determines that there is a receipt issuance instruction.

  If it is determined that there is a receipt issuance instruction (No in step S3, Yes in step S8), the CPU 21 (receipt printing unit 62) of the POS terminal 2 prints and issues a receipt related to the merchandise sales data from a printer (not shown) ( Step S9). When it is detected that the electronic receipt information is in an offline state, the CPU 21 (electronic receipt generation unit 26) of the POS terminal 2 prints and issues a paper receipt. In this case, the CPU 21 (electronic receipt generating unit 26) of the POS terminal 2 displays “an electronic receipt is issued after the network failure is resolved” on the operator display unit 28 and the customer display unit 30 and also on the paper receipt “ The electronic receipt will be issued after the network failure is resolved.

  Next, FIG. 12 shows the flow of the electronic receipt management process executed by the CPU 41 of the electronic receipt server 6 operating in accordance with the electronic receipt management program P1 and the information transmission process executed by operating in accordance with the information transmission program P2. This will be described with reference to the flowchart shown in FIG.

  When the CPU 41 of the electronic receipt server 6 receives the electronic receipt information transmitted from the POS terminal 2 via the network interface 44 (Yes in step S11), the electronic receipt information for each company is stored in the electronic receipt management area 43a of the storage unit 43. (Step S12). That is, the CPU 41 of the electronic receipt server 6 functions as electronic receipt management means for managing the electronic receipt information in the storage unit 43 in units of companies corresponding to the company code.

  In addition, the CPU 41 of the electronic receipt server 6 stores the received electronic receipt information, and at the preset transmission timing (No in step S11, Yes in step S13), the addition managed in the information management area 43b. The information and the electronic receipt information managed in the electronic receipt management area 43a are transmitted to the electronic receipt management server 9 (step S14), and the process returns to step S11.

  Although the CPU 21 (electronic receipt generation unit 26) of the POS terminal 2 generates electronic receipt information and transmits it to the electronic receipt server 6, the present invention is not limited to this. For example, the CPU 21 of the POS terminal 2 determines the store code, the consumer member code, the POS number of the POS terminal 2, the receipt number, the product based on the product information registered at the time of settlement by the product sales data processing and the settlement information. The sales data or the like may be transmitted to the electronic receipt server 6, and the CPU 41 of the electronic receipt server 6 may add the company code, the business type / business condition code, etc. to generate the electronic receipt information.

  Next, the flow of the merchandise information transmission process executed by the electronic receipt management process executed by the CPU 51 of the electronic receipt management server 9 operating according to the electronic receipt management program P3 and the information transmission program P4. This will be described with reference to the functional block diagram shown in FIG. 13 and the flowchart shown in FIG.

  As shown in FIG. 13, an electronic receipt management program P3 and an information transmission program P4 executed by the electronic receipt management server 9 are a reception unit 55 that functions as a reception unit, and an electronic receipt batch management unit that functions as an electronic receipt batch management unit. 56, a module configuration including an electronic receipt transmission unit 57 that functions as an electronic receipt transmission means. As the actual hardware, the CPU 51 reads out and executes the electronic receipt management program P3 and the information transmission program P4 from the storage unit 53, whereby the above-described units are loaded onto the memory 52. The receiving unit 55, the electronic receipt collective management unit 56, An electronic receipt transmission unit 57 is generated on the memory 52.

  The receiving unit 55 includes a company code indicating a company that operates the store, and receives electronic receipt information for each company processed electronically instead of a receipt or receipt printed and issued at the time of merchandise sales data processing.

  The electronic receipt collective management unit 56 stores the electronic receipt information for each company received by the receiving unit 55 in the electronic receipt management area 53a of the storage unit 53 and collectively manages it.

  The electronic receipt transmission unit 57 sends electronic receipt information that is associated with the member code and includes at least one company code to the electronic receipt management area with respect to the portable terminal 8 associated with the predetermined consumer's membership code. Acquired from 53a and transmitted.

  As shown in FIG. 14, the CPU 51 (reception unit 55) of the electronic receipt management server 9 has received the electronic receipt information and the additional information transmitted from the electronic receipt server 6 of each company via the network interface 54. Is determined (step S21).

  When the electronic receipt information and the additional information are received (Yes in step S21), the CPU 51 (electronic receipt collective management unit 56) of the electronic receipt management server 9 stores the electronic receipt information of various companies in the electronic receipt management area 53a of the storage unit 53. And additional information is memorize | stored collectively (step S22).

  Further, the CPU 51 (electronic receipt transmission unit 57) of the electronic receipt management server 9 stores the electronic receipt information and the additional information in the electronic receipt management area 53a, and then transmits the electronic receipt information and the additional information to the portable terminal 8. (Step S23), the process returns to Step S21. When the transmission of the electronic receipt information is completed, the transmission result of the electronic receipt information can be managed by storing a flag indicating the completion of transmission in the electronic receipt information in the electronic receipt management area 58a.

  Further, when the electronic receipt information inquiry is received from the portable terminal 8 (No in step S21, Yes in step S24), the CPU 51 (electronic receipt transmission unit 57) of the electronic receipt management server 9 is managed in the electronic receipt management area 53a. The extracted additional information and electronic receipt information are extracted according to the contents of the electronic receipt information inquiry (step S25), and then transmitted to the mobile terminal 8 that has made the inquiry (step S26), and the process returns to step S21.

  Next, the flow of the electronic receipt receiving process executed by the CPU 11 of the portable terminal 8 operating according to the electronic receipt corresponding program P11 and the electronic receipt browsing process executed by operating according to the electronic receipt browsing program P12 is shown in FIG. This will be described with reference to the functional block diagram shown in FIG. 15 and the flowchart shown in FIG.

  As shown in FIG. 15, the electronic receipt correspondence program P11 and the electronic receipt browsing program P12 executed by the portable terminal 8 are a member association unit 81 that functions as a member association unit, and an electronic receipt reception that functions as an electronic receipt reception unit. Unit 82 and an electronic receipt display unit 83 that functions as an electronic receipt display means. As actual hardware, the CPU 11 reads the electronic receipt corresponding program P11 and the electronic receipt browsing program P12 from the storage unit 13 and executes them, whereby the above-described units are loaded onto the memory 12, and the member association unit 81, the electronic receipt receiving unit 82, an electronic receipt display unit 83 is generated on the memory 12.

  The member association unit 81 associates a member code of a predetermined consumer.

  The electronic receipt receiving unit 82 receives electronic receipt information that is associated with the member code and includes at least one company code from the electronic receipt management server 9 that collectively manages the electronic receipt information.

  The electronic receipt display unit 83 displays the electronic receipt information received by the electronic receipt receiving unit 82 on the display unit 17 by arranging them in units of company codes.

  As shown in FIG. 16, first, the CPU 11 (member association unit 81) of the mobile terminal 8 accesses the electronic receipt management server 9 and executes an authentication process by inputting a member code and a password (step S31). Thereby, the portable terminal 8 and the predetermined consumer member code are associated with each other.

  After the authentication, the CPU 11 (electronic receipt receiving unit 82) of the portable terminal 8 receives the additional information and electronic receipt information managed in the electronic receipt management area 53a corresponding to the input member code (step S32). . The additional information and electronic receipt information may be received by e-mail.

  Next, the CPU 11 (electronic receipt display unit 83) of the portable terminal 8 displays a list of purchase dates included in the electronic receipt information on the display unit 17 (step S33). Thus, by displaying a list of purchase dates on the display unit 17, the mobile terminal 8 prompts the user who is a consumer to select information.

  FIG. 17 is a front view illustrating a display example X on the display unit 17 of the mobile terminal 8. As shown in FIG. 17, the display example X is a list in a calendar format with different colors for the days when the user who has the mobile terminal 8 accessing the electronic receipt management server 9 shopped at a store of various companies. is there. Moreover, CPU11 (electronic receipt display part 83) of the portable terminal 8 displays so that a desired day can be selected with the cursor which follows the input of the input part 18 from the day displayed as a list by changing a color.

  As shown in FIG. 17, the display example X is provided with a search window A for designating a language or keyword as a search key. The CPU 11 of the portable terminal 8 may narrow down to electronic receipt information including the language and keywords specified in the search window A.

  Further, as shown in FIG. 17, the display example X has a “receipt inquiry” button B1 for confirming after selecting a desired day with the cursor. The CPU 11 of the portable terminal 8 may determine that the user has selected a desired date by simply tapping it, or is selected when the user operates the “receipt inquiry” button B1 after tapping the desired date. You may make it judge that it was.

  Further, as shown in FIG. 17, the display example X has a “campaign” button B2 for transitioning to the application type campaign page.

  FIG. 18 is a modification of the display example X. In the display example X shown in FIG. 18, the mark M or the like of the store of the company is attached to the day when the user who owns the mobile terminal 8 accessing the electronic receipt management server 9 makes a purchase at the store of various companies. Thus, it is possible to intuitively grasp the store where the shopping was performed. That is, according to the display example X shown in FIG. 18, it is possible to easily know information on which company's store is frequently used for shopping. In order to display the store mark M, a table is prepared in which the mark is associated with the company code included in the electronic receipt information in advance.

  When the CPU 11 (electronic receipt display unit 83) of the portable terminal 8 determines that the user has selected a desired date by tapping (Yes in step S34), the electronic receipt information corresponding to the selected date is displayed on the display unit 17. (Step S35).

  FIG. 19 is a front view showing a display example Y on the mobile terminal. As shown in FIG. 19, the display example Y is a list of stores of various companies that the user who owns the mobile terminal 8 that has accessed the electronic receipt management server 9 has shopped on a daily basis. More specifically, the display example Y is displayed in time series in the order in which the electronic receipt information is received, and the company mark, transaction time, company name, and store name are displayed. Moreover, CPU11 (electronic receipt display part 83) of the portable terminal 8 is displayed so that it can select a desired daily store with a cursor following the input of the input unit 18 from the daily store information displayed in a list. I do.

  FIG. 20 is a modification of the display example Y. In the display example Y of FIG. 20, a “time bar” in which the time is displayed at regular time intervals is arranged. In the example shown in FIG. 20, the time interval is one hour. Since electronic receipt information is displayed at regular time intervals in this way, grasp the situation of blank time when electronic receipt information is not displayed, and imagine the time when there is no electronic receipt information, that is, shopping at the store It has become easier.

  FIG. 21 is also a modification of the display example Y. In the display example Y of FIG. 21, by touching the company mark in the display example Y, only the usage histories at a store of a specific company are sorted and displayed in a list in time series. By displaying only the stores of companies with high usage frequency in this way, it becomes easy to grasp the usage status.

  When the CPU 11 (electronic receipt display unit 83) of the portable terminal 8 determines that the user has selected a desired daily store (Yes in step S36), the electronic receipt information corresponding to the selected daily store is displayed. It displays on the display part 17 (step S37).

  FIG. 22 is a front view illustrating a display example Z on the display unit 17 of the mobile terminal 8. As shown in FIG. 22, the display example Z displays electronic receipt information of a desired store on a desired day when a user who has the mobile terminal 8 accessing the electronic receipt management server 9 shopped. The display example Z is a layout similar to a paper receipt obtained by analyzing the electronic receipt information, and the product a or various additional information associated with the product with a cursor that follows the input of the input unit 18 therein. Can be focused on the icon b (in FIG. 22, a button-shaped icon “apply”).

Note that the screen display image is not necessarily a receipt image. However, the electronic receipt information replaces the paper receipt information and is electronic merchandise purchase certification information that proves that the merchandise has been purchased. In the display example Z, when there is a return, the following information is displayed because it is used when presenting it as merchandise purchase certification information to the store.
・ Store name ・ Purchase date ・ Product details ・ Total sales ・ Amount deposited ・ Amount changed ・ Registration number ・ Transaction number

  Here, an outline of the return processing will be described. As described above, the consumer can refer to past electronic receipt information using his / her member code as a key.

  As in the case of the return process by paper receipt, the return process in the present embodiment is performed by confirming the electronic receipt information displayed on the display unit 17 of the mobile terminal 8 or confirming the preprinted receipt information. And return it.

1. The consumer displays the target electronic receipt information together with the merchandise to be returned on the display unit 17 of the portable terminal 8 and presents it to the store.
2. The clerk performs a journal search based on the sales date, cash register number, and transaction number from the presented electronic receipt information, and confirms the transaction content.
3. The store clerk operates the POS terminal 2 to perform return processing.
4). The CPU 21 of the POS terminal 2 updates the electronic receipt information managed in the electronic receipt management area 43a of the electronic receipt server 6 because it is necessary to invalidate the original electronic receipt information after executing the return processing.
5. The CPU 21 of the POS terminal 2 issues electronic receipt information at the time of return.
6). At the same time, the electronic receipt server 6 updates the electronic receipt information managed in the electronic receipt management area 53a of the electronic receipt management server 9 functioning as the customer receipt management server, and invalidates the original electronic receipt information. Thereafter, the electronic receipt server 6 updates and stores the electronic receipt management area 53a of the electronic receipt management server 9 with the electronic receipt information at the time of return.

  When the user selects an appropriate product or an icon associated with the product (Yes in step S38), the CPU 11 (electronic receipt display unit 83) of the portable terminal 8 connects to the network 5 via the network interface 14. Then, various information based on the access information associated with the selected product or icon is acquired from the network 5 and displayed on the display unit 17 (step S39).

  For example, when a homepage associated with a product is set as a product information link as access information for the product a, when a desired product is selected, the homepage associated with the product is displayed on the display unit 17. The

  In addition, when a homepage associated with the application campaign is set as access information for the button-shaped icon b of “application”, when the “application” button is selected, it is associated with the “application” button. The submitted application campaign page is displayed on the display unit 17.

  In addition, when a homepage associated with a CM is set as access information for the banner c that is a type of icon, when the banner c is selected, the CM associated with the banner c is displayed on the display unit 17. Is displayed.

  CPU11 of the portable terminal 8 will complete | finish a process, if the completion | finish of an electronic receipt browsing process is declared from the input part 18 (Yes of step S40).

  If the end of the electronic receipt browsing process is not declared from the input unit 18 (No in step S40), the CPU 11 of the portable terminal 8 returns to step S38 and waits for selection of a product or an icon associated with the product. .

  Further, as described in step S23 of FIG. 14 described above, the mobile terminal 8 receives the electronic receipt information and the additional information from the electronic receipt management server 9 instead of accessing the electronic receipt management server 9 from the mobile terminal 8. The case will be described with reference to the flowchart of FIG.

  The CPU 11 (electronic receipt receiving unit 82) of the portable terminal 8 receives the electronic receipt information and the additional information from the electronic receipt management server 9 (step S61).

  Thereafter, when the electronic receipt browsing program P12 is activated (Yes in step S62), the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 displays the received electronic receipt information and additional information in association with the company code. (Step S63).

  FIG. 24 is a front view illustrating a display transition example on the display unit 17 of the mobile terminal 8. In the display example O shown in FIG. 24, the electronic receipt information is arranged and displayed in units of company codes in the order received from the electronic receipt management server 9. In the display example O shown in FIG. 24, it is possible to select one electronic receipt information by flicking (sliding the finger left and right) and touching the input unit 18 (touch panel stacked on the display unit 17). . Further, as shown in the display example O shown in FIG. 24, the message “I have a coupon” is displayed as additional information on the electronic receipt to which the coupon information is added.

  When one electronic receipt information is selected, the selected electronic receipt information is displayed on the display unit 17 of the mobile terminal 8 as shown in the display example P shown in FIG. Display example P analyzes the electronic receipt information and has a layout similar to that of a paper receipt, and can scroll with respect to input unit 18 (touch panel stacked on display unit 17). Further, it is possible to perform an operation via the input unit 18 (touch panel stacked on the display unit 17) on an icon b (a button-shaped icon “coupon information” in FIG. 24) representing various additional information associated with the product. is there.

  Next, the flow of statistical information generation processing executed by the CPU 11 of the mobile terminal 8 operating according to the statistical information generation program P13 will be described with reference to the flowchart shown in FIG.

  The CPU 11 of the portable terminal 8 accesses the electronic receipt management server 9 and executes an authentication process by inputting a member code and a password (step S51).

  After the authentication, the CPU 11 of the portable terminal 8 determines that there has been input of information necessary for generating statistical information such as a period for generating statistical information and a type of statistical information (Yes in step S52). The electronic receipt information managed in the electronic receipt management area 53a corresponding to the member code and the information necessary for generating the statistical information is received (step S53).

  Next, the CPU 11 of the portable terminal 8 generates statistical information that is statistically based on information (for example, a company code and a business type / business condition code) necessary for generating statistical information from the acquired electronic receipt information (Step S54). The statistical information is displayed on the display unit 17 (step S55).

  FIG. 26 is a front view illustrating a display example C1 on the display unit 17 of the mobile terminal 8. As shown in FIG. 26, the display example C1 is a pie chart displaying the results of statistics for each type of business and business type of the total sales in the product sales data included in the electronic receipt information for a predetermined period. According to the display example C1, it is possible to easily know the consumption amount for each type of business and business type, and information on which business type and business type are frequently used for shopping.

  The pie chart shown in FIG. 26 is a statistic for each type of industry / business condition code included in the electronic receipt information, but allows the member to arbitrarily set the business type / business condition code and arbitrarily classify the company. It may be used as

  FIG. 27 is a front view showing another display example C <b> 2 on the display unit 17 of the mobile terminal 8. As shown in FIG. 27, the display example C2 is a bar graph showing the results of statistics for each category of the total sales in the product sales data included in the monthly electronic receipt information. According to the display example C2, it is possible to easily know the consumption amount and ratio by category.

  Next, the flow of receipt information delegation executed by the CPU 11 of the portable terminal 8 operating according to the receipt information delegation program P14 will be described with reference to the screen transition diagram shown in FIG.

  Conventionally, when a consumer purchases a product on behalf of a family or friend at a food supermarket or the like, ask the cashier to print and issue multiple receipts at the time of checkout and give it to the agent Alternatively, the contents of the receipt issued by only one sheet are presented to the proxy partner, so that the price is received from the proxy partner.

  In this regard, in this embodiment, it is possible to divide and delegate electronic receipt information, which is purchase data about a substitute purchase item, to a family member or friend who is registered as a member in the electronic receipt system, An accurate shopping certificate can be issued.

  FIG. 28 is a screen transition diagram showing the flow of receipt information delegation. The display example Z shown in FIG. 28A is the electronic receipt information of the desired store on the desired day when the user who owns the mobile terminal 8 accessing the electronic receipt management server 9 shopped, as described in FIG. Is displayed. In addition, in the display example Z shown in FIG. 28A, a “receipt division” button d for declaring that electronic receipt information is divided and transferred is displayed.

  When the “receipt split” button d is operated as shown in FIG. 28A, the CPU 11 of the mobile terminal 8 is a partner to whom electronic receipt information is delegated from among family members and friends who are registered as members in the electronic receipt system. Display example D (see FIG. 28B) is displayed.

  As shown in FIG. 28 (b), when any one of the family members and friends registered as members in the electronic receipt system is selected and operated, the CPU 11 of the portable terminal 8 displays the electronic receipt information. Returning to display example Z (FIG. 28 (c)), the user selects a purchase item to be transferred. Also, in the display example Z shown in FIG. 28C, a “distribute to friend” button e is displayed that declares that the divided distribution of electronic receipt information has been confirmed.

  As shown in FIG. 28 (c), when a purchased item to be transferred is selected from the electronic receipt information and the “deliver to friend” button e is operated, the transfer is divided for the transfer partner selected in display example D. Electronic receipt information is distributed.

  FIG. 29 is a front view showing a display example on the display unit 17 of the transfer-destination mobile terminal 8. In display example F shown in FIG. 29, the delegated electronic receipt information is displayed. In addition, the display example F shown in FIG. 29 displays a “receipt receipt” button f for declaring receipt of the electronic receipt information.

  When the “receipt receipt” button f shown in FIG. 29 is operated, information indicating that electronic receipt information has been received is transmitted to the transferee partner.

  Then, as shown in FIG. 28 (d), when receiving information indicating that the electronic receipt information has been received from the transfer-destination mobile terminal 8, the CPU 11 of the mobile terminal 8 responds to the purchased product transferred in display example Z. (E.g. “Send receipt to Mr. X”) g.

  By applying such a system, it is possible to make a prepaid account using electronic receipts at restaurants and amusement parks. In addition, at the time of the pre-account, it is possible to divide by an equal amount, divide by a specific weight, or divide by a fraction amount.

  It is also possible to share electronic receipt information among members of the electronic receipt. By associating a plurality of membership codes, for example, sales data of products purchased by each individual can be shared among family members, groups, business departments, and the like.

  As described above, according to the electronic receipt system of the present embodiment, unlike the conventional electronic receipt mechanism in a company unit, the electronic receipt mechanism can be introduced beyond the framework of the company. Promotion of introduction can be achieved.

  Although several embodiments of the present invention have been described, these embodiments are presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

2 Merchandise Sales Data Processing Device 8 Information Processing Device 9 Electronic Receipt Management Server 26 Electronic Receipt Generation Unit 27 Transmission Unit 41 Electronic Receipt Management Unit 55 Receiving Unit 56 Electronic Receipt Batch Management Unit 57 Electronic Receipt Transmission Unit 61 Electronic Receipt Issue Instruction Unit 62 Receipt Printing means 63 Member code input means 81 Member association means 82 Electronic receipt receiving means 83 Electronic receipt display means

JP 2003-123144 A JP 2007-316750 A

Claims (6)

A first input unit for instructing to issue an electronic receipt related to the sales data;
A second input unit for instructing printing of a receipt related to the sales data;
When there is an instruction to issue the electronic receipt from the first input unit, electronic receipt information in which the sales data is associated with a consumer code is generated, and the generated electronic receipt information is converted into electronic receipt information. Electronic receipt transmission means for transmitting to a server to be managed;
A receipt printing unit for causing the printer to print and issue the receipt when the second input unit instructs to print the receipt;
During production of the electronic receipt information, it said detects that became server and offline, the solution of the in place of the transmission of the electronic receipt information is printed issues the receipt, to the receipt, electronic receipt network failure A printing means for printing a message to be issued after erasure ;
Sales data processing device equipped with. 2. The display device according to claim 1 , further comprising: a display unit configured to display on the display unit that the electronic receipt is issued after the network failure is resolved when it is detected that the server is in an offline state when generating the electronic receipt information. The sales data processing device described in 1.   The receipt printing means prints the receipt without waiting for an instruction to issue the electronic receipt from the first input unit when the receipt is instructed to print by the second input unit. Or the sales data processing apparatus of 2.   The sales data processing apparatus according to any one of claims 1 to 3, wherein the first input unit and the second input unit are provided in an operator display unit that displays information to an operator. A computer that controls a sales data processing device that executes sales data processing;
Means for displaying a first input unit for instructing to issue an electronic receipt related to sales data, and a second input unit for instructing printing of a receipt related to the sales data;
When there is an instruction to issue the electronic receipt from the first input unit, electronic receipt information in which the sales data is associated with a consumer code is generated, and the generated electronic receipt information is converted into electronic receipt information. Electronic receipt transmission means for transmitting to a server to be managed;
A receipt printing unit for causing the printer to print and issue the receipt when the second input unit instructs to print the receipt;
During production of the electronic receipt information, it said detects that became server and offline, the solution of the in place of the transmission of the electronic receipt information is printed issues the receipt, to the receipt, electronic receipt network failure A program for functioning as a printing means that prints a message issued after erasing . Executed by a sales data processing apparatus comprising: a first input unit that instructs to issue an electronic receipt related to sales data; and a second input unit that instructs printing of a receipt related to the sales data. A receipt information processing method,
The first when there is issued an instruction of the electronic receipts by the input unit, to create a child receipt information collector associating the consumer code and the sales data, the raw form was the electronic receipt information, electronic Sending receipt information to a server that manages the receipt information;
A step of causing the printer to issue a print when receiving an instruction to issue the receipt from the second input unit; and
In the step of generating the electronic receipt information, it said detects that became server and offline, the solution of the in place of the transmission of the electronic receipt information is printed issues the receipt, to the receipt, electronic receipt network failure A receipt information processing method comprising: printing a message to be issued after erasing .

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