JP2015046021A - Receipt number issuing system and receipt number issuing method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide means for performing a call of a customer to a reception window in receipt number order even if a customer needing a time for entry of a business form such as a slip exists.SOLUTION: A receipt number issuing system includes: means for acquiring a temporary receipt number for a customer starting entry of a business form in advance of issuance of a formal receipt number; means for issuing the formal receipt number to the customer; and means for managing states of the formal receipt number and the temporary receipt number. When the temporary receipt number is larger than an already called receipt number when issuing the formal receipt number to the customer, the receipt number issuing system issues the temporary receipt number as the formal receipt number, and when the temporary receipt number is smaller than the already called receipt number when issuing the formal receipt number to the customer, acquires a new receipt number and issues it as the formal receipt number.

Description

  The present invention relates to a reception number issuing system and a reception number issuing method for issuing a reception number to a customer who has visited a financial institution such as a bank.

  In the conventional reception number issuing system, when the customer reception terminal transmits the customer account information of the customer to the reception management device, the reception management device that has received the number assigns the temporary reception number, and the temporary reception number and ticketing time , Stores standby customer information whose reception status is “provisional reception”, transmits the numbered temporary reception number to the customer reception terminal, and the customer reception terminal prints the temporary reception number card on which the received temporary reception number is printed When the customer reception terminal accepts the input of the temporary reception number after the customer has entered the slip, the temporary reception number entered with the temporary reception number printed with the temporary reception number printed as the main reception number is issued to the customer. To the reception management device, and the reception management device updates the reception status of the standby customer information to “waiting for processing”, and at the start of the window transaction, the window clerk receives the waiting customer information from the reception management apparatus at the window terminal. The waiting customer information whose status is “waiting for processing” and whose ticketing time is the oldest is acquired, the customer of the receipt number is called, and only the customer who has completed the slip is called to the reception desk (for example, patent document) 1).

JP 2011-059745 A (paragraphs 0052-0089, FIG. 4, FIG. 11, FIG. 12)

However, in the above-described conventional technology, the temporary reception number obtained by numbering the customers who have completed the voucher in order of arrival is called to the reception desk as the main reception number, so it takes time to complete the voucher after issuing the temporary reception number. When there is a required customer, there is a problem that a customer having a large reception number is called first before calling the customer, and there is a possibility that the calling order may be changed to cause unnecessary confusion.
The present invention has been made to solve the above problems, and provides means for calling customers to the reception counter in the order of receipt numbers even if there is a customer who needs time to fill out a slip or the like. The purpose is to do.

  In order to solve the above-mentioned problem, the present invention provides a means for obtaining a temporary receipt number for a customer who starts filling out a form prior to issuance of a formal receipt number. Means for issuing the formal receipt number, and means for managing the status of the formal receipt number and the provisional receipt number, when issuing the formal receipt number to a customer, When the temporary receipt number is larger than the called receipt number, the temporary receipt number is issued as a formal receipt number, and the temporary receipt number is issued when issuing the formal receipt number to a customer. If the receipt number is smaller than the called receipt number, a new receipt number is acquired and issued as an official receipt number.

  As a result, the present invention does not change the order of calling by the official reception number, and even if there is a customer who takes time to fill out the form, the customer can be called to the reception counter in the order of the reception number. In this way, it is possible to prevent unnecessary confusion in the window transaction.

Explanatory drawing which shows the receipt number issuing system of Example 1. Block diagram showing the system configuration of the first embodiment Explanatory drawing which shows the structural example of the data table of Example 1. FIG. Flow chart showing the receipt number issuing process of the first embodiment Flow chart showing the receipt number issuing process of the second embodiment

  Embodiments of a receipt number issuing system and a receipt number issuing method according to the present invention will be described below with reference to the drawings.

The receipt number issuing system of this embodiment will be described below with reference to FIGS.
As shown in FIG. 1, the receipt number issuing system of this embodiment includes an electronic entry table 1 installed in a lobby of a store such as a branch of a financial institution such as a bank, and a reception terminal installed in the lobby of the store. 2 and a management server 3 installed behind a reception counter in the store are connected by a network such as a LAN (Local Area Network).
The electronic entry stand 1 is a terminal that allows customers to electronically fill in necessary items in forms such as deposit slips, withdrawal slips, transfer slips, etc., which are necessary when conducting window transactions such as deposit transactions, withdrawal transactions, and transfer transactions. The apparatus has the configuration shown in FIG.

Reference numeral 11 denotes a form entry unit, which includes a display screen 11a such as an LCD for displaying an instruction button such as an “end entry” button for displaying the form used for the window transaction selected by the customer and instructing the end of the form entry. A form data ID (hereinafter abbreviated as form ID) that is given as unique identification information consisting of character strings to the data of each form at the start of form entry. .)) And the like.
Reference numeral 12 denotes a provisional receipt form issuing unit, which converts a set form ID and the like into a QR (Quick Response) code (registered trademark, JIS X 0510-1999) as an identification code, and the provisional receipt on which the QR code is printed. It has a function of issuing a vote 5 (see FIG. 1) to a customer.

A transmission unit 13 of the electronic entry table 1 has a function of transmitting a set form ID or the like to the management server 3.
The reception terminal 2 issues a reception number ticket, which is printed with a formal reception number (a positive integer, referred to as a positive reception number) indicating a calling order to the reception window, when the customer performs a window transaction. And it has the structure shown in FIG.
21 is a provisional receipt slip reading unit, which has a function of reading the QR code of the provisional receipt slip 5 issued by the customer, recognizing it, and recognizing the form ID and the like.

A transmission / reception unit 22 of the reception terminal 2 has a function of transmitting the form ID read by the provisional reception form reading unit 21 to the management server 3, a function of receiving the normal reception number transmitted from the management server 3, and the like. ing.
Reference numeral 23 denotes a reception number ticket issuing unit, which has a function of issuing a reception number ticket on which a normal reception number received by the transmission / reception unit 22 is printed to a customer.
The management server 3 receives the form ID of the provisional receipt form 5 transmitted from the reception terminal 2 and receives the form ID of the provisional receipt form 31 that receives the form ID and the like transmitted from the electronic entry table 1 and the correct receipt number. The receiving terminal transmitting / receiving unit 32 and the like are transmitted to the receiving terminal 2 and have the configuration shown in FIG.

  A server control unit 33 of the management server 3 is received from the electronic entry table 1 by the electronic entry table receiving unit 31 at the start of the entry of the form by the customer prior to the issuance of the correct reception number indicating the calling order to the reception desk. Received from the reception terminal 2 by the temporary reception number acquisition unit 35 and the reception terminal transmission / reception unit 32 having a function of acquiring a temporary reception number (a positive integer, temporary reception number) for the customer based on the form ID. Based on the form ID, the correct receipt number issuing unit 36 having the function of assigning the correct receipt number and issuing it to the customer, the receipt number state management having the function of managing the temporary receipt number and the current state of the correct receipt number This is a control means in which functional means such as the unit 37 is formed, and has a function of communicating with the electronic entry table 1 and the reception terminal 2 to execute the reception number issuing process of this embodiment.

  A server storage unit 40 of the management server 3 is a storage unit that stores a program executed by the server control unit 33, various data used for the server, processing results by the server control unit 33, and the like. If there is a temporary receipt number that is smaller than the regular receipt number issued to the customer who is currently working at the reception desk (referred to as the receipt number being accepted), that is, start filling out the form first. However, because it takes time to complete, if there is a customer whose primary receipt number is delayed, it is the range of the temporary receipt number number sequence reserved for the customer who started the entry first The temporary receipt number data data table 41 shown in FIG. 3A that holds the temporary receipt number range, FIG. 3B in which the normal receipt number is registered in correspondence with the form ID and the receipt number that is being handled is held. Storing a positive reception number data data table 42 or the like shown in.

Hereinafter, the receipt number issuing process of the present embodiment will be described in accordance with steps with reference to the flowchart shown in FIG.
The step name is SA for the electronic entry table 1, S for the management server 3, and SB for the receiving terminal 2.
Further, in the following explanation, a customer who has visited the store after a plurality of customers have completed filling in the form using the electronic filling table 1 starts filling in the form using the electronic filling table 1. Processing operations of the electronic entry board 1, the reception terminal 2, and the management server 3 when receiving a ticket of a reception number ticket printed with a normal reception number will be described.

When power is turned on to each device in the store at the start of work, the programs installed in the electronic entry board 1, the reception terminal 2, and the management server 3 are automatically activated.
SA1: When the program is started, the electronic entry board 1 waits by displaying a form selection screen displaying a selection button for each type of window transaction on the display screen 11a by the form entry unit 11, and the customer selects the window transaction type. When the selection button is selected with a touch pen or the like, the start of form entry is recognized and the process proceeds to step SA2. If the window transaction type is not selected, the standby is continued.

SA2: The electronic entry board 1 that recognizes the start of form entry by selecting the window transaction type by the customer sets a unique form ID consisting of a plurality of character strings, and proceeds to step SA3.
SA3: The electronic entry table 1 in which the form ID is set transmits the set form ID to step S1 of the management server 3 by the transmission unit 13, and proceeds to step SA4.
SA4: The electronic entry table 1 that has transmitted the form ID to the management server 3 instructs the form entry unit 11 to terminate the form entry and form entry of the selected window transaction type form (for example, transfer slip) on the display screen 11a. Displays a form entry screen displaying an “end of entry” button or the like.
The customer inputs necessary items in the form format of the form entry screen with a touch pen or the like, and presses an “end entry” button with the touch pen or the like when the entry into the form is completed.

SA5: The electronic entry stand 1 waits for the customer to press the “end entry” button on the display screen 11a, and when the “end entry” button is pressed, recognizes the end of the form entry and steps. Move to SA6. If the “end of entry” button is not pressed, the standby is continued.
SA6: The electronic entry table 1 that has recognized the completion of the form entry converts the form ID and the like set in step SA2 into a QR code by the provisional receipt form ticket issuing unit 12, and uses the provisional receipt form 5 printed with the QR code as a customer. When the receipt of the customer is confirmed and the receipt of the customer is confirmed, the process returns to step SA1 via the connector A, displays the form selection screen on the display screen 11a and stands by.

S1: On the other hand, when the server control unit 33 of the management server 3 waiting for the receipt of the form ID transmitted from step SA3 of the electronic entry table 1 receives the form ID by the electronic entry table receiving unit 31 Then, the provisional receipt number is started and the process proceeds to step S2. If the form ID is not received, the standby is continued.
S2: The server control unit 33 that has started the provisional reception number reading reads out the reception number being received from the normal reception number data data table 42 stored in the server storage unit 40, and based on the reception number during the reception In the temporary receipt number data table 41, it is searched whether or not there is a temporary receipt number smaller than the reception number in service. If there is a temporary reception number smaller than the reception number in service, the number (n And the process proceeds to step S3. If there is no provisional reception number that is smaller than the reception number in service, the process proceeds to step S5.

S3: The server control unit 33, which has counted the number of temporary reception numbers smaller than the reception number in service, is registered in the temporary reception number and the normal reception number data data table 42 registered in the temporary reception number data data table 41. Recognize the largest number (referred to as the maximum number) among the correct receipt numbers, and reserve a number string for the customer who started the entry first, counting from the number next to the maximum number. The provisional receipt number range is secured, and the process proceeds to step S4.
For example, when the maximum number is “0008” and the counted number is 3 (n = 3), the range of numbers 0009 to 0011 is secured as the temporary reception number range. In this case, when the counted number is 1 (n = 1), the number next to the maximum number, that is, the number of the maximum number + 1 (0009 in the above example) is secured as the temporary reception number range.

  S4: The server control unit 33 that secures the temporary acceptance number range number string as the provisional receipt number range in which the temporary receipt number range secured by the receipt number state management unit 37 is secured. And the temporary receipt number (= maximum number + n + 1) is added to the maximum number by adding the number and “1” secured as the temporary receipt number range by the temporary receipt number acquisition unit 35, and the receipt number state management unit 37. Is registered in the temporary reception number data data table 41 as a temporary reception number corresponding to the form ID received in step S1 and the process proceeds to step S6. In step S6 described later, step SB2 of the reception terminal 2 is entered. Waits for the receipt of the form ID transmitted from.

S5: In step S2, the server control unit 33, which has recognized that there is no provisional receipt number that is smaller than the currently accepted receipt number, adds “1” to the maximum number by the provisional receipt number acquisition unit 35 and adds the provisional receipt number ( = Maximum number + 1), and the temporary reception number assigned by the reception number state management unit 37 is registered in the temporary reception number data data table 41 as the temporary reception number corresponding to the form ID received in step S1. The process proceeds to S6 and waits for reception of the form ID transmitted from step SB2 of the receiving terminal 2 in step S6 described later.
Then, the customer who has received the provisional receipt slip 5 in step SA6 brings the provisional receipt slip 5 to the acceptance terminal 2, and the QR code is printed on the provisional receipt slip reading unit 21 of the acceptance terminal 2. Hold the temporary receipt slip 5 over it.

SB1: The reception terminal 2 waits for the provisional receipt slip reading unit 21 to detect the QR code of the provisional receipt slip 5 and reads the QR code when detecting the QR code of the provisional receipt slip 5. The process proceeds to step SB2. If the QR code of the provisional receipt slip 5 is not detected, the standby is continued.
SB2: The reception terminal 2 that has read the QR code decodes the QR code read by the provisional reception form reading unit 21, recognizes the form ID, and transmits the recognized form ID to step S6 of the management server 3 by the transmission / reception unit 22. Then, the process proceeds to step SB3.

S6: On the other hand, the server control unit 33, which has been waiting for the receipt of the form ID transmitted from step SB2 of the reception terminal 2 after the provisional reception number is received, receives the form ID by the reception terminal transmission / reception unit 32 Then, the numbering of the correct reception number is started and the process proceeds to step S7. If the form ID is not received, the standby is continued.
In addition, when the temporary receipt number range secured in the temporary receipt number data data table 41 is held, the server control unit 33 minimizes the temporary receipt number range secured by the receipt number state management unit 37 by parallel processing. It is monitored whether or not the number is equal to or less than the reception number in service of the primary reception number data data table 42, and when the minimum number in the temporary reception number range is equal to or less than the reception number in service, the minimum number is set as the temporary reception number. The temporary receipt number range is updated by deleting from the range, and when deleting the largest number of the reserved temporary receipt number range, the provisional receipt number range is stopped and the provisional receipt number data table 41 The reserved temporary receipt number range is invalidated (for example, blank).

  S7: The server control unit 33 that has started to assign the correct receipt number searches the provisional receipt number data data table 41 stored in the server storage unit 40 based on the received form ID by the receipt number state management unit 37. Then, the temporary receipt number corresponding to the form ID is read out, and the reception number being received is read from the normal reception number data data table 42. If the read temporary reception number is a number equal to or smaller than the reception number being received, that is, If there is a provisional receipt number that has already been overtaken, the process proceeds to step S9. If the read temporary receipt number is larger than the currently accepted receipt number, the process proceeds to step S8.

  S8: The server control unit 33, which has recognized that the read temporary receipt number is larger than the currently received receipt number, assigns the temporary receipt number read by the normal receipt number issuing unit 36 as a normal receipt number, and receives number status management The unit 37 registers the main reception number in the main reception number data data table 42 as the main reception number corresponding to the form ID received in step S6, and the form ID and the provisional reception number from the temporary reception number data data table 41. Delete and move to step S12.

S9: The server control unit 33, which has recognized that the read temporary reception number is a number equal to or smaller than the reception number in service, confirms whether or not the temporary reception number range being secured exists in the primary reception number data data table 42, When the temporary receipt number range exists, the process proceeds to step S11. If there is no provisional receipt number range, the process proceeds to step S10.
In this case, if the temporary receipt number range secured in step S3 is invalidated by the monitoring by the parallel processing, it is recognized in this step that there is no temporary receipt number range, and the process proceeds to step S10.

  S10: The server control unit 33, which has recognized that there is no reserved temporary receipt number range in the primary receipt number data data table 42, is registered in the temporary receipt number data data table 41 by the primary receipt number issuing unit 36. A number obtained by adding “1” to the largest temporary reception number among the reception numbers is assigned as a main reception number, and the main reception number is received by the reception number state management unit 37 in accordance with the form ID received in step S6. The registration number is registered in the primary reception number data data table 42 as the reception number, the form ID and the temporary reception number are deleted from the temporary reception number data data table 41, and the process proceeds to step S12.

S11: The server control unit 33, which has recognized that there is a provisional receipt number range that is being secured in the regular receipt number data data table 42, is included in the number sequence of the provisional receipt number range that has been secured by the regular receipt number issuing unit 36. The smallest reception number (referred to as the minimum number) is assigned as the main reception number, and the main reception number data management table 37 sets the main reception number as the main reception number corresponding to the form ID received in step S6. 42, and deletes the form ID and the temporary reception number from the temporary reception number data data table 41, and deletes the minimum number assigned as the normal reception number from the reserved temporary reception number range to step S12. Transition.
As a result, even if the correct receipt number is issued to the customer who has started to fill out the form later, the customer who has started filling out the form earlier than the customer who has started filling out the form later. A small positive receipt number can be issued.

S12: The server control unit 33 that assigned the correct reception number transmits the correct reception number assigned by the reception terminal transmission / reception unit 32 to step SB3 of the reception terminal 2 to end the current process, and the steps S1 and S6. It waits for the receipt of the form ID transmitted from the electronic entry board 1 or the reception terminal 2.
SB3: When the reception terminal 2 waiting for the reception of the normal reception number transmitted from step S12 of the management server 3 after transmitting the form ID recognized from the QR code has received the normal reception number by the transmission / reception unit 22 The process proceeds to step SB3. If the correct receipt number is not received, the standby is continued.

SB4: The reception terminal 2 that has received the main reception number issues a reception number ticket that prints the received main reception number to the customer, and returns to step SB1 via the connector B when the customer's receipt is confirmed. The temporary receipt slip reading unit 21 waits for detection of a new QR code of the temporary receipt slip 5.
The customer who has received the reception number ticket waits in the waiting area, etc. in the order of calling from the reception desk, and when the correct reception number printed on the reception number ticket is called, it is accepted by the reception desk counter Submit a number ticket and conduct the transaction of the selected window transaction type.

  Note that the form data of the selected window transaction type entered from the form entry screen in step SA4 is sent to the management server 3 together with the form ID when the server control unit 33 recognizes the completion of the form entry in step SA5. The management server 3 transmits the received form data corresponding to the received form ID in the server storage unit 40, and from the main reception number data data table 42 in response to a request by the main reception number from the reception desk. The form ID corresponding to the correct receipt number is specified, the form data corresponding to the specified form ID is transmitted to the reception desk, and the transaction is executed based on the form data at the reception desk.

In this way, the receipt number issuing process of this embodiment is executed.
As described above, in this embodiment, even if the assigned temporary reception number has already been called at the reception desk, the primary reception number is issued using the temporary reception number within the reserved temporary reception number range. Even if there is a customer who takes time to fill out a form, the calling order by the normal reception number does not change, and the customer can be called to the reception window in the order of the reception number, which is unnecessary confusion in the window transaction. Can be prevented in advance.

In addition, since a temporary receipt number is set at the start of form entry, the calling order of customers to the customer service can be made in the order of starting entry of the form, and the customer call waiting time depends on the time required for form entry. Therefore, it is possible to reduce entry mistakes in form entry.
In the present embodiment, the provisional acceptance number range secured in step S3 is described as securing the provisional acceptance numbers for n pieces obtained by counting the provisional acceptance numbers that are smaller than the reception acceptance numbers. The number of provisional receipt numbers secured as the number range may be 0.5 × n. In this case, it is better to round up the fractional part.

The receipt number issuing system of this embodiment will be described below with reference to FIG. Note that parts similar to those in the first embodiment are denoted by the same reference numerals, and description thereof is omitted.
In the form entry screen of the present embodiment, in addition to the “end entry” button of the first embodiment, a “cancel” button for instructing cancellation of the entry is displayed during the entry of necessary items from the form entry screen. .
Hereinafter, the receipt number issuing process of this embodiment will be described according to the steps with reference to the flowchart shown in FIG.
The step name is SD for the electronic entry table 1, SC for the management server 3, and SE for the receiving terminal 2.

Since the processing operations of steps SD1 to SD4 of the electronic entry table 1 of the present embodiment are the same as the processing operations of steps SA1 to SA4 of the electronic entry table 1 of the first embodiment, description thereof is omitted.
In this case, on the form entry screen displayed in step SD4, in addition to the display contents of the form entry screen of the first embodiment, a “Cancel” button for instructing cancellation of the form entry is displayed. SD5: Electronic entry table 1 Waits for the customer to press the “Cancel” button on the display screen 11a, and when the “Cancel” button is pressed, recognizes the cancellation of the form entry and proceeds to Step SD6. If the “Cancel” button is not pressed, the process proceeds to step SD7.

SD6: Recognizing the cancellation of the form entry, the electronic entry table 1 generates a cancellation notification for notifying the cancellation of the entry of the form ID set in step SD2, and the transmission unit 13 sends the cancellation notification to the management server 3 Step SC6 is returned to Step SD1 via the connector D, and the form selection screen is displayed on the display screen 11a to stand by.
SD7: The electronic entry stand 1 waits for the customer to press the “end entry” button on the display screen 11a, and when the “end entry” button is pressed, recognizes the end of the form entry and steps. Move to SD8. If the “end entry” button is not pressed, the process returns to step SD5, and the standby in steps SD5 and SD7 is continued.

Subsequent steps SD8 of the electronic entry table 1, steps SC1 to SC5 of the management server 3, and steps SE1 and SE2 of the receiving terminal 2 are the same as those of step SA6 of the electronic entry table 1 and the management server 3 of the first embodiment. Since it is the same as the processing operations of S1 to S5 and steps SB1 and SB2 of the reception terminal 2, description thereof will be omitted.
SC6: On the other hand, the server control unit 33, which has been waiting for the reception of the cancellation notification transmitted from step SD6 of the electronic entry table 1 after the provisional reception number has been received, has received the cancellation notification by the reception terminal transmission / reception unit 32 Sometimes the process proceeds to step SC7. If no cancellation notification is received, the process proceeds to step SC8.

SC7: Upon receipt of the cancellation notification, the server control unit 33 deletes the temporary reception number registered in correspondence with the form ID of the cancellation notification by the reception number state management unit 37 from the temporary reception number data data table 41. The process is terminated, and the process waits for reception of a form ID or cancellation notice transmitted from the electronic entry table 1 or reception of a form ID transmitted from the receiving terminal 2 in steps SC1, SC6, and SC8 (described later).
In this case, when the temporary receipt number range is secured in step SC3, the temporary receipt number range being secured is invalidated.
Further, when the temporary reception number to be deleted is larger than the reception number currently being handled, the temporary reception number may be incorporated into the reserved temporary reception number range.

SC8: The server control unit 33, which has been waiting for reception of the form ID transmitted from step SE2 of the reception terminal 2, receives the form ID when the reception terminal transmission / reception unit 32 receives the form ID. Start and move to step SC9. If the form ID is not received, the standby in steps SC6 and SC8 is continued.
Note that the monitoring by the parallel processing described in step S6 of the first embodiment is performed in the same manner as in the first embodiment.

The subsequent processing operations of steps SC9 to SC14 of the management server 3 and steps SE3 and SE4 of the reception terminal 2 are the same as the processing operations of steps S7 to S12 of the management server 3 and steps SB3 and SB4 of the reception terminal 2 of the first embodiment. Since it is the same, the description is abbreviate | omitted.
In this way, the receipt number issuing process of this embodiment is executed.
As described above, in the present embodiment, in addition to the same effects as in the first embodiment, when the form entry is canceled halfway, the assigned temporary receipt number is deleted, so that it is set. The provisional receipt number without any number can be eliminated, and the consistency of the number sequence of the provisional receipt number can be achieved.

DESCRIPTION OF SYMBOLS 1 Electronic entry stand 2 Reception terminal 3 Management server 5 Temporary receipt slip 11 Form entry part 12 Temporary receipt slip ticketing part 13 Transmission part 21 Temporary receipt slip reading part 22 Transmission / reception part 23 Receipt number ticketing part 31 Electronic entry stand reception part 32 Reception Terminal transmission / reception unit 33 Server control unit 35 Temporary receipt number acquisition unit 36 Primary receipt number issuing unit 37 Receipt number state management unit 40 Server storage unit 41 Temporary receipt number data table 42 Positive receipt number data table

Claims (10)

Prior to issuing a formal receipt number, a means of obtaining a provisional receipt number for a customer who begins filling out a form;
Means for issuing the formal receipt number to the customer;
Means for managing the status of the formal receipt number and the provisional receipt number,
When issuing the formal reception number to the customer, if the temporary reception number is larger than the called reception number, the temporary reception number is issued as the official reception number,
When issuing the formal receipt number to a customer, if the temporary receipt number is smaller than the called receipt number, a new receipt number is obtained and issued as an official receipt number A receipt number issuing system. In the receipt number issuing system according to claim 1,
When there is another temporary reception number smaller than the already called reception number when acquiring the temporary reception number for the customer, the other temporary reception number is set as the temporary reception number that can be acquired. A receipt number issuing system characterized in that a number larger than the reserved provisional receipt number is obtained as the provisional receipt number to be obtained. In the receipt number issuing system according to claim 2,
When issuing the formal receipt number to the customer, if the acquired temporary receipt number is smaller than the already called receipt number, the reserved temporary receipt number is issued as the formal receipt number. A receipt number issuing system characterized by: A reception number issuing system comprising an electronic entry table on which a customer electronically fills out a form, a reception terminal for issuing a reception number ticket printed with a formal reception number for the customer, and a management server,
The electronic entry table is:
Means for setting a unique form data ID for the form at the start of form entry;
Means for transmitting the set form data ID to the management server;
Means for issuing a temporary receipt slip printed with an identification code obtained by converting the form data ID;
Means for recognizing the form data ID from the temporary receipt slip printed with the identification code;
Means for transmitting the recognized form data ID to the management server;
Means for issuing a receipt number ticket printed with the formal receipt number when the formal receipt number is received from the management server;
The management server
Means for obtaining a temporary receipt number when the set form data ID is received from the electronic entry table;
Storage means for storing the acquired provisional receipt number;
Means for reading the temporary receipt number from the storage means based on the form data ID when the recognized form data ID is received from the reception terminal;
A means for issuing the provisional receipt number as a formal receipt number if the read provisional receipt number is greater than the reception number in service;
If the read provisional receipt number is smaller than the reception number in service, means for obtaining a new receipt number and issuing it as an official receipt number;
Means for transmitting the issued official reception number to the reception terminal. In the receipt number issuing system according to claim 4,
The management server
When receiving the set form data ID from the electronic entry table and obtaining a temporary receipt number, if there is another temporary receipt number that is smaller than the reception number in service, the other temporary reception number Means for securing a range of temporary receipt numbers that can be acquired for a number as a temporary receipt number range;
Means for acquiring a number larger than the temporary reception number having the largest temporary reception number range as the temporary reception number to be acquired. In the receipt number issuing system according to claim 5,
When issuing the formal receipt number to the customer, if the read provisional receipt number is smaller than the acceptance number being received and the temporary receipt number range is secured, Means for issuing the temporary receipt number with the smallest receipt number range as the official receipt number;
If the read temporary receipt number is smaller than the currently accepted receipt number, and the temporary receipt number range is not secured, a number larger than the maximum temporary receipt number stored in the storage means is officially entered. A receipt number issuing system comprising: a means for issuing a unique receipt number. In the receipt number issuing system according to any one of claims 4 to 6,
The electronic entry table is:
A means of accepting cancellation of form entry;
Means for sending a cancellation notification to the management server to cancel the entry of the form data ID when the cancellation of the entry of the form is accepted,
The management server
A receipt number issuing system comprising: means for deleting a provisional receipt number acquired for the form data ID when the cancellation notice is received from the electronic entry table. A receipt number issuing method for issuing a formal receipt number to a customer,
Prior to issuing the formal receipt number, obtaining a provisional receipt number for a customer who begins filling out a form;
When issuing the formal receipt number to the customer, if the temporary receipt number is larger than the already called receipt number, issuing the temporary receipt number as the formal receipt number;
When issuing the formal receipt number to the customer, if the temporary receipt number is smaller than the already called receipt number, obtaining a new receipt number and issuing it as an official receipt number; A receipt number issuing method characterized by comprising: In the receipt number issuing method according to claim 8,
When there is another temporary reception number smaller than the already called reception number when acquiring the temporary reception number for the customer, the other temporary reception number is set as the temporary reception number that can be acquired. And receiving a number larger than the reserved provisional receipt number as the provisional receipt number to be obtained. In the receipt number issuing method of Claim 9,
When issuing the formal receipt number to the customer, if the acquired temporary receipt number is smaller than the already called receipt number, the reserved temporary receipt number is issued as the formal receipt number. A receipt number issuing method comprising the steps of: