JP2014041512A - Service point processing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a service point processing system capable of encouraging an owner to use points even when the number of points is small.SOLUTION: In a service point processing system to be executed by a computer, when at least desired merchandise information and alliance merchandise information are adapted, the merchandise of the alliance merchandise information is managed as the service point exchange object merchandise of a cooperative company which has transmitted the desired merchandise information, and the advertisement information of the alliance company which has transmitted the alliance merchandise information is transmitted to the cooperative company terminal of the cooperative company which has transmitted the desired merchandise information and/or the customer member terminal of the customer.

Description

  The present invention relates to a service point processing system.

  Conventionally, in order to promote purchases, service points that can be used for part or all of the purchase price of a product or can be exchanged for a product, etc., depending on the purchase price when performing a service or sales business (See, for example, Patent Document 1).

JP 2007-272525 A

  However, in operating service points, those who engage in the service business or sales business need to prepare a provision according to the total balance of issued points. However, as unused points accumulate, Provisions were also large, which was a big financial burden for those engaged in the service and sales businesses.

  Point owners (hereinafter also simply referred to as “owners”) tend not to use points unless a certain number of points are accumulated, so the number of points issued exceeds the number of points used, The total balance (total number of unused points) also tended to increase as the operating years increased. The increase in the number of unused points was partly due to the fact that the number of points is small and cannot be exchanged for desired products.

  Therefore, even if the number of points is small, a system that encourages the owner to use the points is necessary, but enabling exchange for valuable products with a small number of points is important for those doing services and sales. It was a big burden and difficult to realize.

  Therefore, an object of the present invention is to provide a service point processing system that can prompt the owner to use the points even with a small number of points.

  The present invention is a service point processing system executed by a computer, and the service point processing system is a database server capable of bidirectional communication with a partner company terminal, a sponsor company terminal, and a customer member terminal via an electric communication line. The database server includes partner company information management means for recording and managing partner company information including desired product information transmitted from the partner company terminal, and sponsored product information transmitted from the sponsor company terminal. The sponsor company information management means for recording and managing sponsor company information including the above, the advertisement transmitting means for recording and managing the advertisement information of the sponsor company, and transmitting the partner company information management means and the sponsor company information management means Inquiries about partner company information and sponsor company information, and comparison and collation of partner company information and sponsor company information Comparison and comparison means for selecting and extracting a service point exchange target product from the products of the sponsored product information, exchange product management means for managing service point exchange target product information for each partner company, and service point information of customer members Service point information management means for providing service point information to the customer member terminal together with recording and management, and at least when the desired product information and the sponsored product information are matched, the product of the sponsored product information is The sponsored product information is extracted and managed as the service point exchange target product of the partner company that has transmitted the desired product information and the partner company terminal of the partner company that has transmitted the desired product information and / or the customer member terminal of the customer. The service point processing system is characterized in that the advertisement information of the sponsoring company that has transmitted is transmitted.

  In the present invention, the database server transmits the sponsored product information to the partner company terminal when at least the desired product information matches the sponsored product information, and the sponsored product from the partner company terminal. When receiving authentication information for authenticating a product of information as the service point exchange target product, the service point processing system manages the product of the sponsored product information as the service point exchange target product. Further, the present invention is the service point processing system, wherein the database server further comprises means for providing and displaying the service point exchange target product information on the partner company terminal.

  In the present invention, “partner company” refers to a company that issues a service point according to the price when a customer purchases a product or the like. The service point may be a service point operated and managed by the “partner company” itself, or a service point operated and managed by a third party other than the “partner company”. Further, the “partner company” may be a company, other various corporations, or a natural person.

  In the present invention, “customer member” means a member who has been issued a service point by an “affiliated company”, that is, a member who has a service point. The “customer member” may be a company, other various corporations, or a natural person.

  In the present invention, a “supporting company” means a company that is provided with an opportunity to advertise to a “customer member” as a price for providing a sponsored product. The “supporting company” may be a company, other various corporations, or a natural person.

  In the present invention, when at least the desired product information of the partner company matches the sponsored product information of the sponsoring company, the product of the sponsored product information is set as the service point exchange target product of the partner company that has transmitted the desired product information. The advertising information of the sponsoring company that has sent the sponsored product information can be transmitted to the partner company terminal of the partner company that has managed and transmitted the desired product information and / or the customer member terminal of the customer. Therefore, the advertising information can be sent to the customer members who meet the needs of the sponsoring company and advertised, and the affiliated product can be acquired at no cost or at a discount instead of the advertising fee, thereby reducing the burden on the affiliated company. Can do.

  Therefore, since it becomes possible to provide the customer member with a valuable product in exchange for a small number of points or a lottery participation right for acquiring the product, even if the number of points is small, Encourage usage.

  In addition, since it is possible to provide a service point exchange target product according to the target layer of the customer member possessed by each partner company, it is possible to further encourage the use of the customer member's points.

It is a figure which shows embodiment of this invention and is a conceptual diagram of a service point processing system. It is a figure which shows embodiment of this invention and is a flowchart of a service point processing system. It is a schematic diagram of the input screen of partner company information. It is a schematic diagram of the input screen of sponsor company information. It is a schematic diagram showing the segment regarding each partner company information of a partner company information database, and is a figure showing the segment about the list of partner company information. It is a schematic diagram showing the segment regarding each partner company information of a partner company information database, and is a figure showing the segment about the detail of each partner company information. It is a schematic diagram which shows an authentication screen. It is a schematic diagram which shows a partner company website.

  An embodiment of the present invention will be described with reference to FIGS. First, the configuration of the service point processing system 1 will be described. In the drawings, “database” is abbreviated as “DB”.

  The service point processing system 1 includes a database server 2. The database server 2 includes at least a storage device such as a hard disk drive and a semiconductor memory, and a communication interface for connecting to an electric communication line such as the Internet 11, and the partner company terminal 3, the sponsoring company terminal 4, and the like via the Internet 11. Two-way communication with the customer member terminal 5 is possible.

  The partner company terminal 3 is a terminal that is installed in the partner company and has at least an input interface and a communication interface. For example, a personal computer, a tablet terminal or a server (hereinafter referred to as a personal computer), a smartphone or a feature phone (hereinafter referred to as a mobile phone). And other video terminals such as an electronic terminal connectable to the Internet 11 and a television connectable to the Internet 11.

  The sponsoring company terminal 4 is a terminal that is installed in the sponsoring company and includes at least an input interface and a communication interface. For example, the sponsoring company terminal 4 is a personal computer, a mobile phone, or other electronic terminal that can be connected to the Internet 11.

  The customer member terminal 5 is a terminal having at least an input interface and a communication interface owned by a customer member, and is, for example, a personal computer, a mobile phone, or other electronic terminal that can be connected to the Internet 11.

  The database server 2 includes a sponsoring company information database 6, a partner company information database 7, an advertisement database 8, a replacement target product database 9, and a service point database 10.

  The sponsoring company information database 6 is a database for recording sponsoring company information (see paragraph [0032] for details) transmitted from the sponsoring company terminal 4 and managing the accumulated information for each sponsoring company. is there.

  The partner company information database 7 is a database for recording sponsor company information (see paragraph [0030] for details) transmitted from the partner company terminal 5 and managing the stored information for each partner company. It is.

  In the advertisement database 8, information on sponsored advertisements of sponsoring companies, for example, catchphrases and product descriptions (hereinafter referred to as advertisement information) is recorded. Advertising information can be sent, for example, by the sponsoring company along with the following sponsored product information. For example, a company that manages and manages service points is created upon request from the sponsoring company. For example, the data may be input to the advertisement database 8 by a separate method.

  The exchange target product database 9 is a product that is selected from the sponsored products for each partner company and that matches the desired product of the sponsoring company, and is a product that can be exchanged for service points (hereinafter referred to as a service point exchange product). Are for recording and managing them.

  The service point database 10 records and manages the quantity, acquisition time, expiration date, etc. of service points held by customer members.

  Next, the operation of the service point processing system 1 will be described.

  When the partner company accesses the database server 2 via the Internet 11 using the partner company terminal 3, the database server 2 transmits the partner company input format 12 to the partner company terminal 3, and displays it on the display screen of the partner company terminal 3. A partner company input format 12 as shown in FIG. 3 is displayed.

The affiliated company uses the input means of the affiliated company terminal 3, for example, the member information of the point service provided by the affiliated company, the member information such as the target member's gender and age, and the desired product as the point exchange product Partner company information 13 including desired product information such as name and number of products is input to partner company terminal 3. Affiliated company terminal 3 transmits S ₁ the partners information 13 entered into the database server 2. In addition, information related to advertisements of sponsored companies, for example, information on “store TV / catalog, smartphone / mobile phone”, etc. can be included in the partner company information 13.

The database server 2 records and manages the transmitted partner company information 13 in the partner company information database 7 for each partner company. Further, the affiliated company information 13 is managed for each segment as shown in FIGS. 5A and 5B, for example. Then, in response to the request S ₂ from the sponsoring company terminal 4, for example, when the database server 2 accesses the website information recorded in the database server 2, the database server 2 transmits the affiliated company information 13 to the sponsoring company terminal 4. it may be as to S _3.

When the sponsoring company uses the sponsoring company terminal 4 to access the database server 2 via the Internet 11, a sponsoring company input format 14 as shown in FIG. 4 is displayed on the screen of the sponsoring company terminal 4. Sponsors may, for example, enter the sponsor information 15 including the sponsorship product information sponsorship trade names and items like capable supporting companies offer, and transmits S ₄ to the database server 2. In this way, the sponsoring company can effectively advertise to customers of partner companies that match their customer base.

  Further, when the partner company information 13 is transmitted to the sponsor company terminal 4, the name of the partner company that wishes to partner can be included. Then, the database server 2 records and manages the transmitted sponsor company information 15 in the sponsor company information database 6.

  The database server 2 accesses the affiliated company information database 7 to query and acquire the affiliated company information 13 and accesses the sponsored company information database 6 to query and obtain the sponsored company information 15. The database server 2 has a comparison verification unit 16 that compares the partner company information 13 with the sponsor company information 15 and selects and extracts a service point exchange target product, and the comparison verification unit 16 supports the partner company information 13. When the company information 15 matches, the sponsored product related to the sponsored product information included in the sponsored company information 15 is extracted as a service point exchange target product of the partner company.

  At this time, it is not always necessary for the partner company information 13 and the sponsor company information 15 to be completely the same. For example, when the desired product information in the partner company information 13 and the partner product information in the sponsor company information 15 are matched, the comparison / collation means 16 is programmed to extract the partner product as a service point exchange target product. ing. That is, the partner company information 13 and the sponsor company information 15 determine conformity / non-conformity within a certain range.

Then, the database server 2, the affiliated company terminal 3, the sponsorship product information of sponsorship items to compare collation means 16 has determined as the point exchange product transmits S _5. When the sponsored product information is received by the partner company terminal 3, for example, an authentication screen 17 as shown in FIG. 6 is displayed on the partner company terminal 3. Partners is to authenticate the redemption item comparison and collation means 16 is extracted as its own service points exchange Shipping is affiliated company terminal 3, authentication information and transmits S ₆ to the database server 2.

  Upon receiving the authentication information, the database server 2 records and manages the point exchange product determined by the comparison and matching means 16 in the exchange target product database 9 as the point service exchange target product of the partner company. Further, the database server 2 sets exchangeable points according to each point service exchange target product and records it in the exchange target product database 9.

Then, the database server 2, exchange Shipping database 9 service point exchanged information items recorded in the transmitted S ₇ to affiliated company terminal 4 with sponsors of the advertisement information providing the service point exchange Shipping, e.g. 7 is transmitted to the customer member of the partner company via the website 18 of the partner company as shown in FIG. 7 or a television terminal installed in the partner company. At this time, the database 2 may transmit to the sponsoring company terminal 4 that the partner company has applied for the sponsored product.

  When a customer member purchases a product or the like at a partner company, a service point corresponding to the purchase amount is issued. The issued service point information is transmitted to the database server 2 via the partner company terminal 3, and the database server 2 records and manages the information in the service point database 10.

  The customer member uses the customer member terminal 1 to access the database server 2 via a website of a partner company (see, for example, FIG. 7) or a website of a service point operating company. Then, the customer member inputs his / her membership number and logs in to a service point management site (not shown).

  The customer member can exchange the service point exchange target product corresponding to the number of points currently held at the service point management site. At this time, since the partner company's website and the like also contain advertisement information of the sponsoring company that provided the product along with the information of the point exchange product, for example, it is more reliable than the conventional advertisement transmission in an e-mail magazine or the like. In addition, there is a high possibility that the customer member will see the advertisement information.

  Further, the database server 2 records the number of points consumed by the customer member, the date and time, etc. in the service point database 10. Note that the customer member can also apply service points to a part or all of the price when purchasing the products of the affiliated company as in the conventional case. In this case, the information is transmitted to the database server 2 via the partner company terminal 3 and recorded in the service point database 10.

  Although the present invention has been described with reference to the above-described embodiment, the present invention is not limited to the above-described embodiment, and can be appropriately changed without departing from the scope of the invention.

DESCRIPTION OF SYMBOLS 1 Service point processing system 2 Database server 3 Partner company terminal 4 Sponsor company terminal 5 Customer member terminal 6 Sponsor company information database 7 Partner company information database 8 Advertising database 9 Exchange object product database 10 Service point database 11 Internet 12 Partner company input format 13 Partner company information 14 Sponsor company input format 15 Sponsor company information 16 Comparison verification means 17 Authentication screen 18 Partner company website

Claims (3)

A service point processing system executed by a computer,
The service point processing system includes a database server capable of bidirectional communication with a partner company terminal, a sponsor company terminal, and a customer member terminal via a telecommunication line,
The database server
Partner company information management means for recording and managing partner company information including desired product information transmitted from the partner company terminal,
Sponsoring company information management means for recording and managing sponsoring company information including sponsoring product information transmitted from the sponsoring company terminal;
Advertising transmission means for recording, managing and transmitting advertising information of sponsoring companies;
The partner company information management means and the sponsor company information management means are referred to the partner company information and the sponsor company information, and the partner company information and the sponsor company information are compared and collated. A comparison and verification means for selecting and extracting products for service point exchange from
Exchange product management means for managing service point exchange product information for each partner company,
Service point information management means for recording and managing the service point information of the customer member and providing the service point information to the customer member terminal; and
At least when the desired product information matches the sponsored product information, the product of the sponsored product information is extracted and managed as the service point exchange target product of the partner company that has transmitted the desired product information, and the desired A service point processing system, wherein the advertisement information of a sponsoring company that has transmitted the sponsored product information is transmitted to a partner company terminal of the partner company that has transmitted the product information and / or a customer member terminal of the customer.   The database server transmits the sponsored product information to the partner company terminal at least when the desired product information and the sponsored product information match, and sends the product of the sponsored product information from the partner company terminal to the service. The service point processing system according to claim 1, wherein when receiving authentication information for authenticating as a point exchange target product, the product of the sponsored product information is managed as the service point replacement target product.   The service point processing system according to claim 1, wherein the database server further comprises means for providing and displaying the service point exchange target product information on the partner company terminal.

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